Mid-Columbia Dental
Information about Mid-Columbia Dental
Opening hours
- sunday: (closed)
- monday: 8h-14h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
Our dentist, Dr. Spencer Greer, loves giving back to his community by helping his patients. He has 10 years of experience in the field of dentistry, and is well qualified to help you with all your dental needs.
Whether you need dental implants or a dental checkup, our dentist and wonderful staff provide the quality and caring service you deserve.
Our comment from Best Dentists Club about Mid-Columbia Dental:
Mid-Columbia Dental is highly praised for its exceptional patient care and friendly staff. Many customers have shared their positive experiences, highlighting how welcoming the environment is and how the team makes every visit pleasant. Here are some key points that showcase the strengths of this dental practice:
- Friendly and Professional Staff: Patients consistently mention the warm demeanor of the staff, especially hygienist Mia, who is recognized for her gentle touch and thorough cleaning process.
- Prompt Service: The office is known for its efficiency, with many patients being seen on short notice, particularly in emergency situations.
- Focus on Patient Comfort: The team goes above and beyond to alleviate patients' anxieties about dental work, ensuring that everyone feels comfortable throughout their visit.
- Comprehensive Care: The practice is equipped with modern technology and provides thorough explanations regarding treatments, allowing patients to make informed decisions about their dental care.
- Flexible Scheduling: Many users appreciate the flexible appointment options that cater to their busy lifestyles.
Mid-Columbia Dental aims to create a positive dental experience for all its patients, making it a recommended choice for anyone seeking dental care.
Services and Treatments
Mid-Columbia Dental: Reviews
Fantastic experience: I loved the place and the staff they are incredibly nice and welcoming I definitely recommend people to come here, Mia is really friendly and makes you feel comfortable also does a great job with deep cleaning. I'm going to keep coming back the schedule is flexible and they work with you if needed to be seen sooner.
Fantastic experience: Staff is friendly and my mouth is healing up nicely and I’m thankful for the work they did and for their help with the extractions. Thank you.
Fantastic experience: The staff and Dr. Howard were absolutely sweet and amazing! I’ve been dealing with severe mouth pain that another dentist and the hospital could not pin point. I called here after many places and they got me in within 30 minutes after hearing how much pain I was in. Dr Howard was determined to find the cause of my pain and hopefully his treatment does the trick! I have high faith in him and the team! I’ll definitely make this my primary dental care facility from now on.
Negative experience: First appointment as a new patient with them felt very rushed. I came in for a teeth cleaning and general check up as I hadn’t been to a dentist in years. My teeth were cleaned and then I was quoted 16,000$ for veneers as I was told my teeth desperately needed them because of bad enamel. (Thank god I got a second opinion as my teeth are perfectly fine.) The veneers wouldn’t be covered by my insurance, so I’d have to pay it out of pocket, and I felt extremely pressured to do this as soon as possible. I am on state insurance and there was no consideration for my financial situation/insurance other than offering a credit card and payment plans. I currently have no means for a payment plan or a credit card to begin with (Not to mention I would be denied if I were to try to apply for said credit card), and can’t do anything outside of what my insurance will pay for. I was also told to come in more times beyond what my insurance would pay for too, which furthered a feeling for no consideration for my financial situation and scam-like behavior. I then received a bill in the mail for my cleaning which hadn’t gone through my insurance yet. Why send me the bill BEFORE insurance was able to look at it?! It all felt very unprofessional, rushed, and inconsiderate. I will not be returning and recommend anyone on state insurance to look elsewhere. I personally went to Northwest Oral health in Kennewick and they were amazing.
Fantastic experience: I haven’t been to the dentist in 10 Years and Mia Vazquez made my experience amazing. definitely will be back.
Fantastic experience: I highly recommend Mid-Columbia dental to anyone who needs to have any dental work done or is looking for a great dentist with a great staff. I would go to Mid-Columbia dental the staff there is very friendly professional and caring I have been going to them for all my dental work needs and wouldn’t go to anyone else.
Fantastic experience: I was beyond impressed with the care from Mid-Columbia. The hygienist Mia did an exceptional job explaining everything along the way. Very impressed and I have definitely found my forever dentist office.
Fantastic experience: I have worked in dental offices for 10 years, so I know how difficult it can be to work in a last-minute, emergency appointment - especially for a new patient. I had an ER situation - intense pain in tooth #13, which was broken to the gum line, coupled with visible swelling on the outside of my face becoming increasingly worse by the hour. I submitted an online request after hours on a Monday evening, explaining my symptoms & requesting an appointment. On Tuesday morning, I received a call from Mid Columbia Pasco’s office staff within an hour of them opening and they offered me to come in that very morning. I was in their chair by 10:30am. The office staff was absolutely incredible in all aspects - they prioritized my care both on the phone & in office, made me feel welcome, and promptly & accurately presented my treatment plan options with pricing, factoring in my insurance, and respecting my choices. Dr. Howard was outstanding - he performed the extraction of my infected tooth plus two fillings on separate teeth in the same quadrant as I was already numb in the area. I so appreciate that he took the time to diagnose & offered to complete all treatment I needed in my upper left quad, beyond the single tooth issue I came in for. He is gentle, thorough, & truly cares about his patients. Upon leaving the office staff made sure I was scheduled for a routine cleaning & exam and was able to get me in for that visit within 2 weeks, considering that I would need time to heal from my extraction. They also sent me home with after-care and made certain that my prescriptions were sent to my pharmacy. My emergency situation may have been painful, but I’m so very grateful that my unfortunate situation lead me to a fabulous dental office at Mid Columbia Pasco & respectable, caring provider in Dr. Howard. My experience was wonderful and I look forward many more!
Fantastic experience: The staff are really nice and they do an amazing job! I’m going to start coming here for my primary dentist. I’m happy I found Mid Columbia Dental!
Fantastic experience: I'm so glad that I come here to the Pasco location! I've had a couple of tough dental issues over the past year and everyone has taken such good care of me (and helped immensely with my oral health). Mia is the best hygienist ever! I look forward to my next cleaning
Fantastic experience: The team here always does such an amazing job and treats me with great care. I look forward to my dentist appointments now and thats something i have never been able to confidently say before! Id recommend again and again to come to here!
Fantastic experience: Mid Columbia dental in pasco is nice I always have a good time going there. The doctor and Mia were really nice. I didn’t once get an anxiety attack super thankful for that
Fantastic experience: The Doctor was very kind, professional and got my appointment at the Denturist very quickly! The staff were great.
Fantastic experience: First time patient. Very impressed. An unfortunately long wait in the waiting room but once in the exam room, everything was well paced. Staff and doctor were very friendly.
Fantastic experience: Today was my first time here as a new patient and it was an amazing experience! The staff are so welcoming and my cleaning of teeth was fast and pain free ! I love that they offer financing as well! Clean and nice office! Definitely will be staying as a patient! Mia was so nice and made me feel so comfortable during the whole cleaning !!! Love the vibes from this place
Fantastic experience: Had an amazing experience. I have been scared and pushing the dentist off for some time. And now I am scheduled for all my work!! They were extremely gentle and thorough. Best dental experience I have ever had.
Fantastic experience: Christine was wonderful. Everyone was very pleasent. Just went out two teeth pulled did not feel anything he was fast and gentle the best dentist office I've ever been to in my whole entire life
Yes, Stacy, we truly have a gem in Christine. She is super! Our patients are so lucky to get treated by her, as her touch is gentle and her character is so amazing! And wow, seems like your experience with Doctor was equally awesome! Thank you for your trust. :)
Fantastic experience: Very quick and professional. I had a great experience!
That makes us happy to read, Angel!
Fantastic experience: Just had my teeth pulled yesterday, these guys did a really great job! Thank you Columbia dental will be coming back soon.
Thanks so much, Reshaun! You're awesome. Glad you came to see us!
Fantastic experience: I came in for a new patient exam and cleaning, and couldn’t be more happy with the experience. Daisy at the front desk is cheerful, welcoming, and fast-paced. I was immediately taken back and seen by Mia, who I can’t say enough about. Not only does she have the softest, gentle touch when doing a deep cleaning, but she is knowledgeable and able to explain in everyday terminology all of the details of my visit. I had a lot of questions, and she was able to answer them easily. What a great experience at mid Columbia dental. Thanks to you guys.
Fantastic experience: Had such a great experience!! Everyone is so friendly, professional, and made my time very comfortable! I recommend coming here!!
Fantastic experience: They always do a satisfying job and very friendly 10/10 would recommend!!!
Fantastic experience: Loved my lady Mia!!!! Will for sure coming back with her! :)
Fantastic experience: Nice job Mia on my cleaning today. Very thorough and gentle.
Fantastic experience: Amazing experience! Everyone there was kind and honest. We will be back!
Negative experience: Cleaning was super fast and great experience; however when I went back to do my feelings, my mouth was open for over 3 hours to so only jaw was hurting, the doctor kept coming in and out fixing one filling at a time. It took at least 4 hours at the dentist. The next day my jaw was hurting and my feeling felt like it was going to pop off when I floss. And when I bit down my teeth was aligning correctly
Fantastic experience: They make going to the dentist quick and easy! The staff is very nice and welcoming.
Fantastic experience: My experience was awsome I very friendly they explain step by step i would highly recommend
Fantastic experience: I absolutely love coming to Mid-Columbia Dental! The environment is welcoming and friendly as well as the staff. Mia does an excellent job making sure I leave with my smile feeling clean and polished. I would definitely recommend all my friends to come here. It is amazing!
Fantastic experience: Very caring staff, they make every appointment pleasant and easy!
Positive experience: Mia was very quick and very thorough with my cleaning! Everyone there is very helpful and friendly
Fantastic experience: I needed to find a good dentist after changing insurances and when I came in today, Mia did a great job at cleaning my teeth which haven’t been cleaned at the dentist in a while. The whole staff is great here!
Fantastic experience: The staff was amazing and gentle, Doctor Howard is really down to earth and made me feel really comfortable...... Thank you MID COLUMBIA DENTAL OF PASCO
Fantastic experience: Came in for multiple exgractions, Dr. did an awesome job, not only quick but pretty much painless. Will definitly be back.
Fantastic experience: I have such a terrible fear of dentist and Mia really made me feel comfortable. They are so gentle with their patients and really informative. Definitely the best dental experience I’ve had.
Fantastic experience: Mia was a great hygienist. I felt very comfortable and well taken care of.
Fantastic experience: I had Mia as my dentist and she was really good I had an infection which made it hurt but she worked around it great service !
Fantastic experience: Mia, was amazing. She always made sure I was comfortable. She did a great job on my cleaning.
Fantastic experience: Had an amazing experience! The crew was so attentive and nice. Mia did an amazing job taking care of my teeth; I didn't feel anything when she was cleaning them. I will definitely come back!
Fantastic experience: Best experience ever. Shout out to Dr. Howard!. Recommend everyone who has oral pain or needs a check up dentist appointment.. Staff is amazing here, super friendly. Go check him out!
Fantastic experience: They where the most finominal, Carring, compationate, patient uderstanding communitive passionate about what they do love the hygienist Mia to do my anesthetic to Christine who did my cleaning dr Howard and Judith his assistant if your scares of the dentist don't be they are the best
Fantastic experience: Great staff very friendly. Dentist was prompt and helpful.
Fantastic experience: Christina is the best Hygienist!! If you need teeth cleaned that’s who you need to go see!
Fantastic experience: Mia was very gentle first time ever! Explained everything !
Fantastic experience: Really good expierence, very gentle and helpfull Mia Vasquez was exellent with the service im for sure coming back !
Fantastic experience: Mia is and always has been amazing! She is very thorough and professional with each visit. I would recommend seeing her for any dental cleanings in the near future! I will definitely be coming back!
Fantastic experience: The assistants are so sweet and the dentist is super down to earth. Definitely recommending to everyone I know.
Fantastic experience: The hold staff is amazing and I love that they can work with my scheduled
Fantastic experience: Mia did an Excellent job with my cleaning. I highly recommend her.
Fantastic experience: Dr. Spencer and Judith are amazing! They were both very kind and professional!
Fantastic experience: I’ve been coming here for over 2 years now and it’s an awesome place with great people, everyone is really nice! Mia was super sweet! Definitely recommend this place! Will 100% keep coming back for future needs
Fantastic experience: Mía took amazing good care of me after sharing my previous bad experience with my previous dentist. Gracias!
Fantastic experience: Amazing experience, Dr and staff are so personable and kind!
Fantastic experience: The best dentist office Ive evwr have. Everyonw in the office ia awesome.100% recommend!!
Fantastic experience: I have had great experiences since coming here. Staff and are nice and helpful. Mia is a great dental hygienist.
Fantastic experience: Mia was genuinely gentle with my mouth. I like how she was able to catch all the water in my moth without going down my throat and me swallowing the dirty water
Fantastic experience: The office staff and dentist are amazing! I received Invisalign services and the outcome has been amazing so far!
Fantastic experience: Mid Columbia has the best staff everyone is super friendly and caring and get you in and out quick.
Fantastic experience: Christina did a great job on my cleaning. I was able to get an appointment quickly as well.
Fantastic experience: Dental hygienist- MIA Vazquez was super gentle and professional. Front office staff was able to get my whole family scheduled, they were all very competent and friendly. We are happy we made the switch to Mid-Columbia Dental!
Fantastic experience: Dr. Greer and his team are great, I’ve always been a nervous patient when it comes to the Dentist but they have such a relaxed office and approach. They made sure I was doing good and gave me little breather breaks so I never felt stressed. Thanks Dr. Greer and team! I also want to add, that when Dr. Greer numbed me for my extraction, I didn’t even feel a pinch. I’ve never had a dental experience the one I had today.
Fantastic experience: I went in for a deep cleaning, Mia did a great job and my teeth feel great I was quoted for some work to be done on my teeth to correct some teeth grinding I have been doing all the staff there was friendly and did a good job I will definitely be returning here, thank you.
Fantastic experience: Mia was amazing! I had a broken tooth and she was gentle, didn’t really hurt when she was cleaning. Thank you Mid Columbia Dental for taking such great care of me!
Fantastic experience: Great experience, left with amazing tips, everyone was understanding, gentle, amazing team. Was nervous walking into dentist but left feeling great (:
Fantastic experience: Love the vibe and exceptional dental care shout out Sam and Mia and all the gang Dr Howard Ty ya
Fantastic experience: Very warm and friendly, even tho there is limited seating, I was satisfied with my visit.
Fantastic experience: I had a very good experience my procedure was very smooth and non-painful! They made sure i was comfortable the entire time and the team they have there is amazing! If you’re looking for a good dentist office this is where to go !
Smooth and no pain! What a great experience. Thank you for your awesome review, Ashlee! We are grateful for you and your patronage here.
Fantastic experience: Alba Pacheco is awesome! I highly recommend this place for any dental work especially with her here at the front desk she makes it a smooth and easy process!
Alba is truly great! Thank you for leaving her a great review. :)
Negative experience: Not me, but my daughter. If I could leave a negative 10 review, I would. The front desk is nice. Dentist & and follow-up is horrible. Avoid this place like the plague
Kim, I knew that this review was coming. I could tell that you both did not appreciate the news that I gave you that we were completely unable to help and needed the help of some specialists. But as general dentists, we must utilize the resources that we have around us when we are clueless as to what is happening. Specialists are typically not in network with state-issued insurances. So in that type of a situation, we have to bear the bad news to people: Even though we are in network with that insurance, there is nothing else that we can do here and thus need to utilize a specialist. When we cannot treat a person, what else can we do? I really wish that we could have helped. It saddened me that I couldn't. And then you stated that the specialist was going to charge for the exam to see her. I cannot control what other people's fees are or what insurances they take. It was not a good situation, and we all really wanted the best for your daughter. I'm sorry that you feel like I am horrible. You are free to leave this review and your opinion, but frankly there is nothing that I could have done differently for you or your daughter. I wish the very best for you both. -Dr. Greer
Fantastic experience: One of the best experiences I've had at a dentist. They are very friendly and informative.
Wow! We love reading that, thank you so much! :)
Fantastic experience: Mia does an amazing job. She is very nice and gentle. She explains everything well.
Thanks so much, Maria! Glad you had an awesome experience.
Fantastic experience: It's fine. Average dental. They made suggestions without scaning and X-ray. So without teeth root part skin or upper jaw conditions part. Only take Camera pic.and give me suggestion to remove teeth and do implant. I can't recommend why ? But I prefer save teeth. Insurance part. They don't take federal insurance. They even said I have prepay for federal insurance. Gave me billing is near 10,000 for two teeth remove and implant. I had 2 insurance , even using another insurance. I dont know how people can afford teeth problem by this situation. If sample start from me. Just a small test sample from my situation. Finger cross and good luck every body , hope everyone situation goes well.
Fantastic experience: Mia was my dental hygienist and she did a great job! They were all very nice and professional.
Thank you for coming, Hayden! Mia says thank you for the nice shout-out. :)
Fantastic experience: I’ve had the best experience here(Pasco) , from the kindness of the reception to the receptiveness of the doctor. I’ve been putting off getting my wisdom teeth removed for 7 years and this place made me feel safe enough to do it. They informed me on my medicine, gave me alternatives after knowing my heart problems, gave me information on all my medicines over the phone and through message, along with answered any questions I had without making me feel stupid, even applied lots of Vaseline when asked to the corners of my mouth so they didn’t crack(lol) Thank you to the whole team for caring enough to help those even with seemingly stupid questions from anxiety. It makes the world of a difference. Will be recommending to family and friends whole heartedly - C.S
C.S., we are so awesomely pleased to read about your positive feelings regarding your experiences here at Mid-Columbia Dental. We wish you a speedy recovery and are happy that your lips are staying nice and moisturized! lol
Fantastic experience: Amazing experience! Mia did an amazing job and was nice and gentle with the service!
Thanks Alfredo! We are happy to read that Mia took such great care of you. Her gentle hand is a big part of the MCD experience!
Fantastic experience: I am not a fan of going to the dentist from a traumatic experience from another office years ago. I was really scared to go to another dentist. I have to say they put me at ease. I felt very comfortable my first visit. Everyone is very friendly and I feel confidant they have my best interest. I would highly recommend them to anyone looking for a dental office. They make you feel like they care about you and how you’re feeling through your process.
We are excited that you you gave us a try. Thanks Krystal. :)
Fantastic experience: My first impression was great. Everyone was so helpful and kind. Valentina answer all my quesitos and made me feel at ease with my financial concerns. She offered payment options that made me feel good about the dental care that I want and deserve. Thank you everyone for such a great experience and I am happy that finally found a dental home that cares about my health.
We are grateful for your patronage and your amazing review. Thank you so much for your trust in assisting in your health journey!
Negative experience: Horrible place. All they care about is money. Charge people without state insurance for every tiny thing they can. But don't tell you until after your appointment. Then send you a bill for more money they never told you about. Horrible people. Will never go back and have told every person I know to never go here.
Hi Kacie. Your review is noted, and we are so sorry you feel that way. I can assure you that our primary care is the health of our patients. We are very careful to consider all options for people and allow them to decide what they want to do. Maybe our communication could have been a little better during your instance, but any time we suggest a product that will be beneficial for home care we want you to know what it is and how much it will be if you want to purchase it in-office. Homecare products are not money makers, but we do have to buy them for our patients so we do have to charge people for it in return. I'm sorry that you were upset about the charge and wish you the very best in your journey in good health.
Fantastic experience: I don't even know where to begin with how amazing and PAINLESS my visit was for a tooth extraction!! I woke up with tooth pain on January 2nd, 2024. Immediately went online to look for a dental office with great reviews and saw Mid Columbia Dental. They were able to get me in for a emergency xray and extraction same day. Dr. Howard and his entire team were so friendly and nice to me. I was worried about getting a needle to numb me but he assured me i will be okay and i told him that i trusted in whatever he thinks is the right way to go. The entire extraction was honestly quick and painless even the numbing i was so worried about wasnt hurtful at all. i barely felt the needle!! Overall 10/10 would recommend anyone to come here . This is my new dental office !
Chris, your review is jaw dropping. :) Yes, we know what kind of experience we are capable of providing, but it sure is a pleasant surprise when people spread the good news of it online for others to see! We understand that you took precious time from your busy schedule to do this for us, and we are so grateful! Thank you for the review, for your visit, and for your trust. We do not take that lightly! Have a wonderful week. :)
Negative experience: Normally good experiences, but today I had a different hygienist and boy was she aggressive. I left my visit feeling my heart beat in my gums. She told me she had to use pressure because she had to remove some stains that were left there from my previous visit. Strangely after letting her know she was being aggressive, she managed to finish removing those stains with a more gentle hand. I hope she slows down a little. If I have her again for some reason, I will be rescheduling my appointment!
Thanks so much for the feedback, Francisco. This issue has been addressed with the team. We sincerely apologize for the discomfort that you experienced during your last visit, and look forward to making up for it at subsequent visits!
Fantastic experience: I’ve had awful dental experiences in the past, but for my first visit with mid Columbia dental was amazing. Their team of people are polite, caring and kind. I’m happy I made the decision try them out. I’m actually looking forward my next appointment
Polite, caring, and kind are great things to recognize in our team members. Thanks so much for doing that and verbalizing it for others to see. We appreciate your trust and your great review! Have a great day. :)
Fantastic experience: One of the top family dentistries in the Tri-Cities. My family of four goes here and we all agree that this is the best practice we’ve been to. From watching Netflix while you’re getting a cleaning, to friendly and professional staff to the latest tech with 3D imaging, this place is all around 5 stars. Top notch staff with top notch results, I highly recommend Mid-Columbia Dental
Fantastic experience: I was really nervous about going to the dentist again after a series of bad experiences. But, everyone was friendly and kind and reassuring. Dr.Nick was very professional, caring and welcoming. My procedure went well and I left smiling, though in pain lol. I will return and have the rest of my work completed there. I highly recommend giving this place a try!
Fantastic experience: I have a lot of anxiety about going to the dentist. Today was my first appointment with them as well as my first in three years. The staff were all kind and accommodating.
Fantastic experience: Dr Howard and staff are amazing! After not having been to the dentist in a few years, I was able to be seen the same day I scheduled my first appointment and now I'm on a journey to my new smile. Thank you Mid Comumbia Dental!
Thank you for recognizing Dr. Howard and our staff! They are truly wonderful people and dental care providers. Enjoy your new smile and you continue on in this journey, Tina!
Fantastic experience: Haven't been to a dentist in over 18 years, I was afraid of being judged or told I was ignoring my health, etc then of course the pain was another concern. Instead I experienced a judgement free experience and in all honesty felt no pain. Had an infected, broken, and incredibly painful wisdom tooth and it took less than an hour for the whole experience from entry to exit.
Fantastic experience: Dr. Howard and his staff were absolutely great! I have such a fear of the dentist, but they were so kind, compassionate, and understanding. They took their time to go through all the details and options with me.
Fantastic experience: Great place excellent customer service. Mia did a deep clean on my teeth and she was very sweet and professional! Nicholas did my wisdom teeth and was passionate and caring! Definitely recommend this place for any future tooth care
Fantastic experience: I had the best dental experience ever today at Mid-Columbia Dental. It was my first time there, and I was absolutely thrilled about my experience. Christine, my dental hygienist was so thorough and gentle and educational about everything that she did using all the best technology that made everything go smoothly. And Dr. Howard was just as wonderful with a great plan of action to take care of treatments that I need and did such a wonderful job explaining and educating me on what needs to happen and why. And then their assistant Valentina was also wonderful at articulating the breakdown of prices and appointments coming up next. I absolutely loved my experience from start to finish and would recommend anyone to choose Mid-Columbia dental as there forever home for dental work. I’m an instant fan. Thank you so much for all your wonderful care and knowledge. I actually enjoyed my cleaning today! Who can say that?! I was blown away at how comfortable and delighted I was to be at the dentist! UPDATE! 11.21.2024 Had fillings done today. It was so quick and easy, with no anesthetic! Love The doctor and all the assistants here. Always a pleasant experience highly recommend getting your dental work done here!
Fantastic experience: I had an exceptionally good and educational experience here. The dental hygienist Mia V. was very thorough and knowledgeable about the services they provided. She did an amazing job and I will be back in a few months for another service.
Fantastic experience: Went in today for a deep cleaning and Mia is gentle and thorough . My favorite dental place . The doctor and staff always friendly and upbeat. They’re great working with your schedule, Mine is absolutely crazy. Take it from me they are great this is where you want to be for your mouth's health... another awesome visit, Mia is great
Fantastic experience: Mia was my dental cleaner today. She was gentle, thorough, and explained the procedure. If there is anything I hate it is getting my teeth cleaned and polished but Mia made it a painless pleasant experience. Thank you Mia!
Thanks for publicly acknowledging our great staff, Susan! You're super nice to do that. :)
Fantastic experience: Got me in same day, an hour after I called even, the dentist, assistant and dental hygienists were so amazing, explaining everything and the front end gals were super welcoming! Appreciate you guys and will be back for more dentist work soon ❤️
Fantastic experience: I’m extremely happy about my dental work and service at Mid Columbia Dental in pasco. I’m blown away by everyone and everything. I struggle with dental anxiety and I have never felt so taken care of. You can tell the entire staff loves where they work because of the kindness and care they all have. Thank you for making my time easy, and pain free. I will be recommending this office, and dentist to everyone I know. I wish I had better words to explain how happy I really am right now.
Fantastic experience: Staff was amazing and so kind. Dental hygienist and dentist were incredible as well! Took great care of me!
Fantastic experience: Mia Vazquez was my Dental Hygienist. She is very patient and kind. I had not been to a dentist in a long time and she was very polite explaining everything wrong with my mouth. I would recommend this business to my grandmother.
Fantastic experience: Love Columbia Basin Dental. They are efficient and so respectful. I have a lot of anxiety when it comes to going to the dentist. The hygienist is always aware of that and asks frequently if I’m doing on. I really appreciate that. I also appreciate that they are thorough yet quick. ⭐️⭐️⭐️⭐️
Fantastic experience: Thank you so much to Mid-Columbia Dental. Kennewick. My experience with them was amazing.Their staff is very friendly. You won't regret going there. They sent me home pain-free and took the time to call me the following day to make sure i was feeling better. The dentist and their staff are amazing! Highly recommend them. Thanks again
Negative experience: Edit: They charge $48 for mouthwash, push for and/or buy positive reviews, and then lie about it in passive-aggressive responses to Google reviews. You've been warned. They use gift cards and raffles to get people to review 5 stars. They try to trick you into buying mouthwash for 4x its retail value. They do not listen to your concerns or questions. You're just there to sell Invisalign and CloSys to at huge markups, and to give them a good review on Google. That's it. Here's how my visit went: The first thing the assistant said to me when I got in was "Hi! You look great! You should give us an excellent review!", and then mentioned the raffles they do for reviews. They had a large TV that was on display for a prize in the lobby. No less than three times was I asked to leave "an excellent review" during my visit. The dentist himself got in, and said I'd be given Invisalign for $6000 unprompted. He then dismissed my question about gum swelling and said "just use mouthwash" when pressed, after I told him I already use mouthwash. When I told him I also wouldn't be doing the $6000 procedure he told me they could take $500 off and then left. The assistant came back in and told me they would be giving me some special mouthwash and toothpaste to take back with me. I got to the front desk and was told I'd need to sign some papers for the $6000 Invisalign, and again I told them I wasn't going to be doing it. The person behind the front desk understood, and then told me I still needed to pay for the mouthwash and toothpaste. "What?" I asked, because I'd never been charged for mouthwash or toothpaste at a dentist before. The total was $60: $48 for the mouth wash and $12 for the toothpaste. I said no. The assistant came back to tell me if I didn't like it I could come back and they'd refund me. I said no again, they kept trying to pressure me, and when the assistant stepped away I simply left. That mouthwash, by the way, is $12 at Wal-Mart. It's CloSys 32 fl oz. They tried charging me 4x the price for mouthwash that I could go down the street and get for $12. The toothpaste is $8 normally. Response to owner: In the owner's response they claim I wasn't quoted $48, which is a lie. Interesting that their go-to is to gaslight. Their response is a bizarre passive-aggressive allegory to non-medical services, like tires and hair styling. They compare their *medical service* to something as simple as getting a haircut. Not entirely inaccurate, because a haircut is also completely cosmetic, and I wouldn't pay $6000 for it. This person's strange response boils down to: "That didn't happen." "And if it did it wasn't a big deal." "And if it was, then just get over it and go somewhere else!" By comparing themselves to a shop like Sports Clips, they subtly downplay their responsibility in the medical field to provide the best good-faith service they can. They knew I could not simply go somewhere else, as my insurance only covers yearly cleaning, so they tried to nickel and dime me. They are not honest, and do not operate (or respond to criticism) in good faith. Instead of treating me like a patient, they spent the entire appointment peddling Invisalign I didn't need, brushing off my concerns in a hurry, trying to beg(?) me to leave an "excellent review" with sweepstakes and raffles, and then finally trying to overcharge me for mouthwash and toothpaste. And you DID try to overcharge me. Your line "no, we never charged $48 for it. You were quoted less than half that for the CloSys" is a lie. The mouthwash you tried to sell me was $48, and the toothpaste you tried to sell me was $12. You are lying. A bizarre reaction to outright lie about this; the other negative reviews calling out workers here for trying to gaslight them make a lot more sense now. Many insurance plans only allow you to visit the dentist once, maybe twice a year for a cleaning. If you have any dental concerns, this is your one chance to get answers. I wasted my visit by going to Mid-Columbia Dental, because I was fooled by the tricks they use to get good reviews.
Hey Josh, we thank you for the time you took to mindfully give us feedback on your experience. If I may, I would like to respectfully answer to those complaints.
First off is the reviews. We obviously have a lot of them. Unfortunately, it is not human nature to leave a review of something that went well… mainly to write a negative review of something that went poorly. So we do try to have a top notch patient experience and will always ask people to share their honest opinions with their friends, family, and online so that more people can find out about Mid-Columbia Dental.
Second is the TV. You must have come in over the summer last year when we had the TV for a promo. Studies have shown that people enjoy giveaways and promos that encourage them to refer friends and family to businesses. Our TV promo was fun for our team and we were really excited when we gave the TV to its well-deserving recipient. I apologize if you were offended by the TV promo, but it was fun for us and the majority of our patients.
Next, the treatment offered. Our dentist prescribed the right treatment, but gave you the opportunity to take it or leave it. Simple as that. No feelings are hurt if you don’t want to accept the prescribed treatment. Your body, your health, your call. That’s what we always say. But if someone has balding tires and the guy as Les Schwab notices, I would sure hope that he speak bluntly and quote how much it would be to fix the problem. Because ultimately, the professional would not have done his job if those tires ended up blowing and endangering the driver’s and others’ lives if not stating what he observed and giving them the chance to do something about it.
Next, the product. We do not mark up 4x. That is an exaggeration. I welcome anyone to purchase these products at Walmart. But if they want convenience and professionally catered and hand-picked products, they are welcome to purchase that from us. We do not make a ton from selling medical products, you’ll notice that you don’t see flyers and brochures everywhere throughout the office about them. But we do not have the same purchasing power as Walmart and therefore do not buy in big bulk. Also, as with anywhere, people do pay a premium for the convenience and personalized prescription of getting the products directly from their healthcare professional. Do you get mad at Great Clips when they tell you that this gel or that spray is best for you? Even though you know it’s at Target down the road for several dollars less? The products we offer and their results for our patients have been fantastic.
And no, we have never charged $48 for it. You were quoted less than half that for the CloSys.
Lastly, the treatment suggested. I am only stating this as a direct response to what you already put on your review, as HIPAA does not allow for me to publicly discuss your diagnoses, treatment, or health conditions. So this is only as a specific response to what you have written in addition to generic dental knowledge. You said that the dentist ignored your questions about gum swelling, and then he told you to use a product. Josh, he did not ignore you. He literally answered your question, and you even stated so in your review. If a person uses mouthwash, it is not always effective. But if gum swelling, which can be directly related to gum disease, is treated by a dental professional (a registered dental hygienist, in our case at Mid-Columbia Dental), the source of the swelling has then been eradicated and can therefore be treated in subsequent months with mouth rinses such as CloSys (which you can buy at Walmart for $12).
As for ortho, that’s just the going rate. You can get that done just about anywhere, but price shopping won’t really get you places. I would recommend you go to Almond Orthodontics or Tri-Cities Orthodontics if that ever becomes an interest you want to pursue.
Thanks so much! Have a great day. Best of luck to you on your dental and oral health journey.
Fantastic experience: Awesome service start to finish. Mia Vazquez was my hygienist, she took excellent care of me. Left feeling clean and excited for the next visit. Thanks Mia & Team at Mid- Columbia Dental!
Leave your opinion about Mid-Columbia Dental:
Mid-Columbia Dental appears in the following listings:
Other dentists you may be interested in
Family First Dental - Yelm
Columbia Basin Oral & Maxillofacial Surgeons
Lifetime Dental Care
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.