Dentistry for Children - Austell
Information about Dentistry for Children - Austell
30106, Austell
Opening hours
- sunday: (closed)
- monday: 7:30-16:45
- tuesday: 7:30-16:45
- wednesday: 7:30-16:45
- thursday: 7:30-16:45
- friday: 7:30-15:45
- saturday: (closed)
Dentistry for Children in Austell, GA, isn’t just any pediatric dentist office. It’s a place where kids develop positive feelings toward dental health and start a lifetime of healthy smiles. Your family will receive compassionate pediatric dental care in a fun, child-friendly environment at any of our convenient Atlanta-area locations. Plus, we’ve got you covered – we accept most insurances! Contact us today to join our patient family!
Our comment from Best Dentists Club about Dentistry for Children - Austell:
Dentistry for Children - Austell is a highly recommended dental practice that specializes in pediatric dentistry. Many families express their gratitude for the exceptional care provided to their children, often highlighting the welcoming and friendly staff that creates a comforting atmosphere. Here are some key points that stand out:
- Dedicated Staff: The team, including Malika, Noelia, and Collier Lewis, consistently receives praise for their gentle and patient approach, making children's visits positive experiences.
- Efficient Service: Patients appreciate the quick check-in process and the prompt service that often has them in and out in under an hour.
- Child-Friendly Environment: The office is designed with kids in mind, featuring colorful decor and entertainment options like arcade games.
- Positive Outcomes: Many parents report that their children leave the office with smiles and often look forward to their next dental visit.
- Comprehensive Care: The staff are known for their attentiveness and ability to cater to children's unique needs, making sure they feel safe and understood during their appointments.
Overall, Dentistry for Children - Austell aims to ensure a pleasant and stress-free dental experience for both children and their parents. Their commitment to quality care and friendly service makes them a standout choice for families in need of pediatric dental services.
Services and Treatments
Dentistry for Children - Austell: Reviews
Fantastic experience: Malika at the Austell location was such a pleasure as always! She was very gentle and patient with not only my child on this visit but she has worked on one of my other kids at a different appointment. Im glad Dentistry for Children has employees like her that makes my kids comfortable and not afraid of the dentist and they want to keep coming back. Thanks to her we are all smiles over here
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: I had my x-rays done by Noelia, she was very professional and patient with me since I had a baby. I give thanks for the person that clean my teeth and taking care of me and my baby.
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: Have been taking granddaughters to dentistry for children ,austell and always am so grateful and pleased with everyone at this practice, so helpful and professional
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: Collier Lewis was a godsend today. She is an angel when dealing with children very peaceful, calm demeanor very welcoming. We enjoyed our visit today. Her precious spirit radiates through her Ppe.
Thank you for the 5-star review! We always want our patients to have a great experience and leave our office with a big smile!
Fantastic experience: I was a patient there, the experience was nice, and the process (in my opinion) felt quick.
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
Negative experience: Nope all They kept doing was trying to get me to put something on my kids that worn their teeth permanently black. Very strange
We are sorry to hear about any shortcomings in any patient’s experience at our office. We would love the chance to make this right, please give us a call and our team would be happy to discuss further.
Fantastic experience: I love this place! Staff is amazing such a great dentist for children I highly recommend!!! Looking for a dentist for children look nomore you just found it! Keep up the good work Dentistry for children-Austell you guys are amazing. I applaud management it starts there excellent leadership skills. Have to be a leader to lead an amazing team! Thank you
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Positive experience: The people here are great! Those phone operators will make you turn around. I called 9/24 for dental emergency (swelled from a crown that was done here) she gave me a next day appointment. I cancelled and went to another dentist. Wasn’t even a patient there and they seen her the same day! Whoever that woman was, just rude and nasty. Rushing me off phone, didn’t have a care in the world. I wish I had her name to report her.
We appreciate your feedback. We aim to meet the highest standard of service and take every opportunity to improve where we can.
Fantastic experience: The staff was friendly and professional. It was our first time and my daughter was very nervous. The dental assistant, the hygienist, and Dr. Vaughn were all amazing. We were in a out in thirty minutes. Also the ladies at the front desk were all very friendly.
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Malika the DA assistant was and has always been so Kind, Thoughtful and Very professional !!!❤️ I hope someone sees this because she should be rewarded!
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Fantastic experience: The staff was friendly. The wait wasn't long, and we arrived 7 minutes before our scheduled appointment. After we went back they were able to get bite x-rays on our newly 3 year old (which the staff member seemed super excited about) and awarded him with 4 stickers. Afterwards he went back to his cleaning and they were very accommodating to letting me stay and hold his hand, as well as informative on how we should be brushing. We will continue using this location even though it isn't the closest to us.
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Fantastic experience: Best dentistry ever!!! They always take good care of my kids when they visit!!
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: I had the pleasure of encountering Ms. Collier Lewis in the X-Ray department. Her presence was amazing! She is an amazing asset to your team!
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: I was searching for the right place to bring my kids, and I’m so glad I found this dentist. From the moment I called, Cathy made everything so simple—she walked me through the insurance details and made the whole process stress-free. She’s kind, patient, and truly goes above and beyond. I can’t recommend this office enough—definitely ask for Cathy!
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Fantastic experience: I went in not too long ago for my babies first check up, Catherine answered any questions or concerns I had. Very professional and polite!
We appreciate the great review. Thank you for making us smile!
Negative experience: My daughter had an appointment for 2:30. We weren't seen until 3:45. It was unorganized and unprofessional.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: Excellent team. They listened to what works for my daughter and she had an amazing tear free appointment.
Thank you for the 5-star review! We always want our patients to have a great experience and leave our office with a big smile!
Negative experience: Worst experience I’ve had yesterday while at an appointment for my child. While getting X-rays done my child was not happy and of course was crying, the lady who was taking his X-rays was just being so rude rolling her eyes because he wouldn’t calm down. He is non verbal and is not the biggest fan of the dentist, find you he’s only 4 years old. Long story short we get a room since he’s not cooperating much. The man who is doing my son’s cleaning was just asking me “why is he acting this way?” Then proceeds to say “he’s making this harder than it has to be.” He then just stares at my son crying and tosses the tooth brush on the counter and says he’s not going to do anything further although i suggested bringing my child’s father into the room to help but he told me it wasn’t necessary (this is the only way he’s gotten his cleanings done and they went fine) The whole time it was just so unprofessional…but I will say thank you the doc & assistant who was patient with my child. I will not be returning to this location.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: I had a wonderful experience with Marlene, Nick, Cathy, Ellie. Thank you team. Keep winning
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: I’m always happy to take my kids here, they take their time. Never in a rush and render great services.
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: Both of my kids had great 1st time experiences here. Everyone was really nice. Glad we chose this place
We appreciate the great review. Thank you for making us smile!
Fantastic experience: It's always a pleasure coming to this office the front staff are so welcoming and helpful!!
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
Fantastic experience: Nick and Nydia were wonderful along with the entire staff
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: Dentistry for Children has been amazing in helping me move my siblings from their old dentist. Cathy was especially helpful—she made the appointments, explained everything clearly, and went over the coverage so well. She really took a lot of stress off me. Highly recommend!
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: Very good service, they explain everything in an easy-to-understand way and are very friendly at all times.
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Fantastic experience: I had a great experience here! The front desk team is so friendly and makes you feel right at home. Cathy is especially wonderful — super sweet and always on top of things. Highly recommend this office for anyone with kids!
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: Check in was a breeze. Front desk was informative and nice.
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: Victoria is super sweet, very welcoming to us and our children. She listens carefully, pays close attention to detail, and ensures accuracy in scheduling, records, and billing.
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: 5 stars because first impressions are everything and it really starts with the moment of dealing with a practice over the phone and when you walk in. I had an exceptional experience with Victoria over the phone and she also greeted my family with a smiling face as we entered. We had a wonderful experience after that as well, but it all started with her giving us wonderful customer service.
We appreciate the great review. Thank you for making us smile!
Fantastic experience: My son loves it but for the most part he had a awesome visit today
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
Fantastic experience: I love bringing my 7 kids here! The staff is always caring, quick, and gets the job done right. We truly appreciate this office!
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Negative experience: My daughter’s first visit here.She has a history of seizures last one been almost one and a half years ago. Front office, X-ray technician were very good. The male hygienist ( forgot the name) was very rude and refused to clean my daughter’s ,s teeth , other words were said to me which shows ignorance and don’t care attitude. Being in healthcare ourselves , this hurts so bad seeing a fellow healthcare worker being rude. It’s not like he was giving her meds, he was meant to only clean her teeth! Dr Mina Youssef was excellent , such a gentleman and caring.He cleaned her teeth himself.
We welcome both positive reviews as well as reviews that bring issues to our attention. We aim to continually improve and give our patients the best care so they may have a great experience at each visit.
Negative experience: Worst experience ever! I brought my kid in for a simple cleaning. Our TC was so horrible her name is Cynthia of what I remember. She rushed explaining my daughter’s treatment plan. I was trying to understand each treatment and asked about prevident her communication is so poorly I had to google it myself to understand. DO NOT BRING YOUR KIDS HERE. You don’t know what they’re going to do with your baby’s.
Our patients are always our first priority and we pride ourselves on providing exceptional care. We’re sorry to hear that this experience didn’t meet expectations.
Negative experience: The wait today was extremely too long. I was there over 3 hours .
We are sorry to hear about any issues with appointment times, and strive to make sure that this is not a common occurrence. We would love the opportunity to make this right, please give us a call and our team will be happy to discuss further. Thank you for the helpful feedback!
Fantastic experience: Dr. Johnson and Mrs Laura was awesome!!! My granddaughter had to get a filling done. She was so nervous because the first time she had a rough experience. They was so patient and talked to her the whole way. They got a thumbs up after they was done!
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: This place is the best They are great with small kids and they truly care about your children teeth
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Good place to take kids and the cost was half of my treatment plan from another dentist.
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Positive experience: This place gets more ridiculous with each visit. They give you a hard time about getting an appointment then you get there and have to sit a whole hour AFTER the appointment before my kids are seen. I don’t want to hear nothing about yall moving on kids time cause it’s not that it’s yall timing! You have me sign some papers at check in but don’t mention there’s more til 30 minutes after I been sitting there waiting on them to be called! Then yall want to look at people crazy. The customer service is not what it should be!
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: Dentistry for children treated my children so delicately catered to every need. I was extremely impressed by the office staff and how they were able to deal with children with anxiety to the dentist office 10 stars for this company.
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Positive experience: We waited forever to get a cleaning. All the chairs were open. I had to ask before someone said my 3yo may need a private room since he cried with X-rays which they only have 1 of. The dentist suggested another room which was open. The staff are nice enough but sitting with no information is wild. Especially when every chair is available.
Our top priority is always to provide the highest-quality treatment to our patients. Thank you for your feedback on this experience.
Fantastic experience: I am totally impressed with this office! As soon as I walked in, the front desk girls made me and my children feel very welcomed! The young lady who checked me in was very nice and made sure I understood everything that I was signing ( which is incredible because most places just have you sign stuff without even letting you know what it’s for ) We were then called back for X-rays in less than 10 minutes. The X-rays techs were so gentle and showed so much care for all the kids that were getting X-rays. They made sure to walk the patients through the process of getting them done. Once we got to the back yasmin and the other girls were AMAZING. She explained everything to my 4 year old son and I was honestly shocked that he didn’t shred not one tear due to his past experiences.the team also did an amazing job with my daughter. Once we were done, our assistant Yasmin walked us out and went over my children’s treatment plan. She made sure I was comfortable with what was getting done and answered all my questions without any hesitation. I love how she took the time to hear my son out and actually made them feel like they were at a safe place and not just some random place. As I checked out, I believe she was the manager Alana made all my futures appointments and thanked me for continuing to come to this office and then asked me if there’s something I would suggest to improve for next visit but there’s nothing they could do. My experience here was amazing and I know they will continue to do good and care for all these children. Keep up the great job!
Thank you for the 5-star review! We always want our patients to have a great experience and leave our office with a big smile!
Fantastic experience: Superb service at the Austell and Douglasville location! A big thank you to the Dentistry for Children Team, for your organized, professional and kind reception.
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Always kind, courteous, caring with the children. My daughters chipped tooth had to be fixed and they did a great job! Ready for back to school!
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
Negative experience: Called 2 weeks in advanced to make appointment. The day of the appointment I get my granddaughter there after taking off work for the appointment to be told her appointment was canceled cause we did not confirm. I never got a phone call or a message or a-text to confirm any appointment. They could not tell me why a message was not left. They don’t bother calling to confirm and then they just cancel the appointment. I would not waste my time making an appointment it will just get canceled with no calls or anything.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: Love coming to children’s dentistry it Family oriented very colorful well respected the people who clean my daughter’s teeth are very professional very prompt. Any questions and answers they wanna know is there anything we could change anything concerning their children’s teeth you want to let them know very well respected place thank you children’s
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Negative experience: Waited for two hours just for my daughter to get a cleaning is RIDICULOUS!
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: The waiting room was packed barley any seating but a little standing never hurt anyone! Amazing staff who goes above and beyond!!
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Negative experience: I used to come here a lot for my children, but today had been the worst! I came for an appointment for my children, and my 5 year-old baby was getting a crown. I had signed for the crown. Doctor Darius Sansord and a nurse (I didn’t catch her name) were treating the tooth, but they took the tooth out from my five year old instead of putting the crown over the tooth. They are not professional! I wont be going back!
We welcome both positive reviews as well as reviews that bring issues to our attention. We aim to continually improve and give our patients the best care so they may have a great experience at each visit.
Fantastic experience: There was an issue with my original appointment but they gladly accommodated me anyway and got us in and out! It was super fast.
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: She was in great hands!! Love the visit
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: They were great with my son. He actually told me he loved it there, when we left.
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: Dr. Johnson and her dental staff are amazing. The best Dentistry for Children location hands down. They take the time to make their patients feel very comfortable and are very good with kids.
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: Ashleigh, Dr. Johnson were very helpful and nice. The appointment went great!!
Thank you for your positive feedback. We strive to provide the best oral care and we look forward to sharing your review with our team.
Fantastic experience: Greatness all around! The staff are so friendly and amazing, today was a great visit. Thanks for being so kind to my family, you guys rock ❤️
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: The staff was very patient and knowledgeable. It's very busy most of the time. But they provide great service.
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: Have taken my kids here for a couple years now, they are always so polite and patient with everyone!! I talked to Yasmin Castillo the assistant manager a while back cause of some concerns I had and she was very nice and attentive. I definitely recommend this dentistry to other families
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Came in the other week. The staff was amazing and welcoming and treated me with so much respect to. It took a while but they had good movies to keep me entertained to. Also very clean. Definitely recommend to other parents.
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Negative experience: I well cancle all the rest of my kids appointment from here...worst experience ever
Our patients are always our first priority and we pride ourselves on providing exceptional care. We’re sorry to hear that this experience didn’t meet expectations.
Fantastic experience: Excellent care for my child! Patience and encouraging staff!
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Fantastic experience: 2nd time taking my 3 year old to this dentist office. It was an in and out process and they made my son extremely comfortable. They also give the kids a sticker or prize each step of the way! 10/10 recommend!
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: We had a fantastic experience at Children's Dentistry of Austell! From the moment we walked in, the staff was warm, welcoming, and incredibly patient with my child. I really appreciate how the team takes time to ensure kids feel safe and even excited about dental care. I highly recommend this office to any parent looking for a dentist who truly understands how to work with children.
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Fantastic experience: We had a fantastic experience at the dentist today! From the moment we walked in, the staff was super friendly and made my child feel completely at ease. The dental hygienist was so gentle and explained everything step by step, which really helped calm any nerves. The dentist was kind, thorough, and took the time to answer all of our questions. My child left smiling and even got a little prize at the end. Definitely recommend to other parents!
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: Love this dentistry for all 3 of children…no long waits…they get them in and out with care
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Nick McCOy is a very nice person and he always has a smile on his face whenever we visit.
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Fantastic experience: It was my first visit for my son and nick was very helpful and sasha called us to the back she was very nice and when i was leaving heaven was at the front area and she made sure to ask my son size so he could have a dentistry shirt.. sasha,nick,heaven were great..
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
Fantastic experience: Great kid-friendly dentist office. Always very clean.
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: My kids have been going to D4C Austell for years now. They always have the most pleasant and efficient service.
We are always happy to hear that our patients had a great experience when visiting our office! Our goal is for each and every patient to walk out of our office feeling like they had a 5-star experience. Thank you for making us smile!
Negative experience: I don't even know how this business is still open. They are very inconsiderate and not organized at all. My son appointment has been scheduled for weeks. We get to his appointment today, we have been waiting a whole hour they have called people before us and after us. I finally check to see what's going on and they tell me " oh we don't have the supp to do his procedure today." So no one was going to tell me that, yal were going to just have me sitting here all day and no say anything. When yal called to confirm the appointment yesterday no one could let me know that you didn't have the stuff to do it before I came all the way out here. And then there is nothing they can say or do about it and apparently there is no management here. This is not the first issue I have had with these people. Do anyone know a good children dentist because I am so done?
We welcome both positive reviews as well as reviews that bring issues to our attention. We aim to continually improve and give our patients the best care so they may have a great experience at each visit.
Negative experience: WORST EXPERIENCE. My daughter has been coming to this practice for a little while now and I had the most upsetting experience. My daughter had to get her last two cavities filled and she was good all the way up until the dentist started to drill her tooth. I am assuming that my daughter felt the drill and knowing my daughter I felt her spirit in pain. My daughter became very distress and I felt helpless as a parent because mommy couldn't help her because the dentist and his assistant were at a point of no return. The doctor advised that if I'm going to be on hands and foot duty then I need to be on hands and foot duty. The dentist and his assistant proceeded to use a tool that widens the mouth and my daughter's mouth was in an unusual and uncomfortable position increasing my daughter's distress and pain. As a parent, I couldn't stomach what I was witnessing. I had to tell them that I had to exit the room because I knew they were getting ready to use the board to strap my child down to finish the process. Talk about traumatizing. Two weeks ago, my daughter was seen by a female dentist who catered to her age. She was more kind and kid friendly than this male dentist. The female dentist and her assistant who initially did her first cavity treatment were gentle, kind, caring and wonderful all around. My daughter was cooperative and felt safe, and I felt safe as a parent. After yesterday's visit with a male dentist who lacked kid friendliness, I am not comfortable returning to this practice. The energy was definitely off. When my daughter started gagging from the mouth piece that pushes down her tongue, they resulted in plan B. At that point, plan B made the experience even worse. My daughter could hardly breath at that point. She was screaming at the top of her lungs because she was in pain. Mind you, my daughter is 4 years old. I was advised that the manager was away at a meeting so I couldn't talk to anyone regarding any of my concerns. As I waited patiently outside the door, I had to listen to my kid holler and scream for her life. I was told about other sedative processes after her procedure was done. It was as if I didn't have any other option other than laughing gas and a board used to strap kids down. The laughing gas was not beneficial but then again, it may be that things weren't done properly because we didn't have that issue at the start of her first treatment when the female dentist first did her treatment. I also think that they didn't numb my daughter's mouth probably. I am highly disappointed and disturbed by this practice. This was a very unpleasant experience which made me sick and disgusted by how cruel a dentist could be towards a four year old. I don't feel comfortable taking my daughter here anymore. What's even sickening is being told that no day is the same to try to justify that this happens all the time. At this point, this experience is not usual because it wasn't like this the last time. I know my daughter and my daughter spirit was calm until the orthodontist started to drill into her mouth and she felt it. I'm telling you my spirit didn't sit right. I was terrified and I am a calm person but it was sad to see and hear my daughter screaming for her life, veins popping out of her neck, gagging due to the force and trauma being done to her mouth. It was as if my preschooler was tortured in the dental chair. HIGHLY DISAPPOINTED. I DON'T WISH THIS ON ANYONE! For dental treatment for the little ones, please have dentists who TRULY specializes in preschool aged children and have a good rapport, kid friendly and are interactive. Also, a manager should be readily available to address any concerns that arise. It isn't my fault that this doctor had to come into the office on his off day. Already a Bad experience right off the back. I am telling you this doctor acted as if he didn't have time for this as if he was annoyed once my child started to feel pain. Patient Experience and Satisfaction needs to be a top priority, so I hope this practice improves on their processes.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Negative experience: Check-in and check out is always long waiting since the first appointment. Every second visit, they recommend a bigger / surgical / extraction process, which cost a lot. I've never seen a doctor , staff on the floor are kind and trained to clean and clean and clean. They are professionally money-making people. Not a care or any medical service provider. They don't and can't perform any surgical process . Wish we (parents) had more options in this area. I'm still searching for another clinic for my kid.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Fantastic experience: I would definitely recommend dentistry for children the staff is great. Everyone is nice and friendly.
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Positive experience: The nurse that did the cleaning on my 3 year old was incredible! She was patent and talked through it to my son.
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: This is the only place I've taken both my daughters since they've started with their check ups at around 2-3 years old. They never fail me. Besides having to wait a little longer if someone else's appt runs long, the staff is friendly, knowledgeable and move pretty swiftly. Would def recommend!
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Fantastic experience: Everyone was so nice and informative. This was my baby boy first dentist visit and he was nervous but they made him very comfortable. As soon as we checked in we waited about 5 mins at max and then we were called to the back. Wonderful staff
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: This office is very friendly, quick and efficient. They usually have a lot of patients but they get through them timely and are very thorough. Very communicative to the parents and I always enjoy my experience here.
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Negative experience: Absolutely WORSE location ever with the least amount of urgency from manager. My son has received neglectful care from this place, his teeth have shifted dramatically because staff don’t know what the hell they are doing. I have been asked why he is being seen?!? As if they don’t have patient charts!!! I will be reporting them to GA board of dentistry. & don’t bother calling their call center its just as wack. What a joke!
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Positive experience: The service is great, but ever since I started coming here they always in up canceling my appt. I work M-F so I have to schedule on Saturday and they only do ONE Saturday a month and you have to make appt ahead of time. I do all that and they still in up canceling and they say can u come during the week No!! Thats why I scheduled month in advance. Now my children have the wait another month for a cleaning. Sad‼
We appreciate your feedback. We aim to meet the highest standard of service and take every opportunity to improve where we can.
Negative experience: I hate that I have to use your company. You stress me out everytime I call or visit you! Thank goodness my insurance changed and now I have better options
We welcome both positive reviews as well as reviews that bring issues to our attention. We aim to continually improve and give our patients the best care so they may have a great experience at each visit.
Fantastic experience: I brought my daughter to the Austell location our 1st time!! We usually go to the Smyrna location. I must say this Is Thee best experience we have ever had!! It's soo beautiful on the inside!! Very clean and smells like Sunshine . They have free arcade game for the kids to play and The best customer service!! The Dentist was very nice and so were the nurses who check you in!!!!!
We strive to deliver the best care to patients and love to hear about positive experiences! Thank you for sharing this feedback!
Fantastic experience: From the front desk check in to the staff in the back, it was an absolute dream coming to this office!! My 7 year old commented on how much she enjoyed the visit even with it being for an extraction.
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: All my children have been going her since they were young. They’re 28, 18, 18 and 10. Dentistry for Children is the best hands down. Very great at what they do. I LOVE IT HERE!!!! Staff is great & friendly. Very professional & great work!!!! Stephanie Moore
We appreciate the great review. Thank you for making us smile!
Negative experience: Self-explanatory! Very unorganized saying my son didn’t have his six month cleaning months later which I knew that was wrong , waited 30 to 45 minutes for them to realize that they made a mistake, Very disappointed!!
Our patients are always our first priority and we pride ourselves on providing exceptional care. We’re sorry to hear that this experience didn’t meet expectations.
Negative experience: I am beyond distraught and disappointed in the service of this location. My 4 year old has severe damage to her mouth and after being told we had a 330pm appointment and coming all the way from stone mountain and missing work the receptionist sat there and ignored us as we waited. Then Ms Yasmine Ortiz finally after 20 mins tells us they don't take 330 appointments unless it's an emergency which this was and there were no doctors available to take her to the ER where they do nothing that were not already doing. I'm crying my daughter is crying this is unacceptable. If my daughter has lasting damage from your negligence, I will be suing and I will sue you Yasmine personally. Do you have kids? Do you know what it's like missing work driving 40 mins in traffic while your only child's tooth is shifted in her mouth unable to eat solids go to daycare etc to be ignored and told go home. Unacceptable. I've already contacted the BBB enjoy your new rating.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Negative experience: Today the Dixie was rude & mean to my daughter. She was in so much pain she could barely open her mouth. After the nurse advised her she refused to take it serious and got an attitude because my baby couldn't open her mouth wide enough. She was nasty, rough and rude and very lucky I wasn't near.
We’re sorry to hear about this experience. We strive to provide each and every one of our patients with the highest level of care. Thank you for taking the time to share this feedback.
Negative experience: Slowwwwww! Expect to spend 2hrs+ here.. slow as crap It’s so many people In here it look like the DMV. Your shoulder to shoulder with all kinds of ppl.. ITS Packed!! They are obviously over booking?? This will be the last visit. Going to a small family dentistry.
We welcome both positive reviews as well as reviews that bring issues to our attention. We aim to continually improve and give our patients the best care so they may have a great experience at each visit.
Fantastic experience: No complaints from my child. None from me. They got us in and out and done a quick and wonderful job.
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: In my attempt to get information regarding possible payment plan for my son’s oral surgery, I ended up speaking with Ms. Keyon ( not in oral surgery department). Not only was she well informed, patient, and relatable; but also went above and beyond by moving an appointment for me. Keyon, also explained that if I see an alert regarding that appointment, it takes 24hrs for it to process in the system. Though I didn’t exactly get the information I called for, she provided me with what l needed to obtain it. Keyon exhibited excellent customer service, and I greatly appreciate it! She’s definitely an asset to this company!
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Fantastic experience: I love Children Dentistry! Very professional and Prompt always. I have yet to have a bad experience there. I go to the other location in smyrna as well, same service. My Grandaughters go now, my son her Dad went when he was young. Thanks for GREAT SERVICE TO MY KIDS
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: Always have a good experience with this office, the African American guy in the front always smiling and very warming every time we come in. Thank you all for the very good experience!
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Fantastic experience: Everyone was absolutely so nice today they really do value the children that come in I don't think I could have ever met any staff at any other facility that is as nice as this one your kindness and caring did not go unnoticed
Thank you for your kind feedback. We aim to deliver the best care to all patients and we love to hear about positive experiences.
Fantastic experience: My daughter had a horrible toothache and was in a lot of pain, this office fit us in quickly and even took time out of their day to help her and extract her tooth. Everyone was so nice and caring from the front desk receptionist to the doctor. Their patience and sweetness did not go unnoticed! I would definitely recommend them!
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: Absolutely Love It Here . My children is always happy and I'm always pleased. Staff is amazing. Today I had the pleasure in meeting Nick and I absolutely love him... ❤️
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: I've been with this practice for years with my 4 kids and love them. They're great at bundle scheduling so I can bring them all at once. The techs actually talk and make conversation with my children. They are worth the drive we make and have other locations to make scheduling fit my needs even better. My kids love picking prizes (good ones!) off the wall after their appointments and look forward to going here!
We appreciate you letting us know how we are doing! We love seeing positive feedback and look forward to sharing this with our team.
Positive experience: I would like to thank the light skinned young pregnant lady for being patient and helping me today. I had an issue with my insurance not being in the system. Although, my insurance wasn’t verified prior to my visit she was able to take care of the issue. Thank you and sorry I didn’t get your name. The appointment was extremely quick after my insurance was verified. Everyone was friendly. Again, Kudos to the lady at the front desk.
Our top priority is always to provide the highest-quality treatment to our patients. Thank you for your feedback on this experience.
Fantastic experience: This was my kids first time there, and both have anxiety to new people. They both did great and actually told me they liked the place.
We appreciate the great review. Thank you for making us smile!
Fantastic experience: The dentist visit was a great experience. The dentist was very good at their job and gentle while working on my teeth, which made me feel comfortable. Everyone in the office was nice and friendly, making the atmosphere welcoming. The appointments were also quick, so I didn’t have to wait long. Overall, it was a positive experience, and I would recommend this dentist to others.
Thank you for your positive feedback. We strive to provide the best care possible and we look forward to sharing your review with our team.
Fantastic experience: Wonderful experience loved Ms Randa and Mr Nick. They were very professional and made me feel welcomed. Can’t wait to come back!!
Thank you for sharing your experience with us! We appreciate you taking the time to let us know how we are doing!
Fantastic experience: I recently took my granddaughter here for her first examination and she had an amazing experience thanks to K'La, Courtney, Cara and Tessa. They were so caring, gentle and made sure I and my granddaughter okay!!! Bravo ladies!!!!
Thank you for the 5-star review and your positive feedback. It is our desire to provide outstanding care to all of our patients.
Fantastic experience: Love This Office Y’all out of all the ones I’ve been to in the Atlanta area! All you see is the Beautiful Smiles of the Staff as they are Welcoming us in! They all so Nice and Helpful! Wonderful Team! I would like to give Special Stars to Mr. Nicolas McCy for Biggest Brightest Star of the office! His Energy is what all the offices need! You keeping me laughing and smiling every time I see You and Mrs. Dimples who always smiling and Being so Extra Caring and Patience with my concerns if any comes up for me and Always been so Sweet since I met her! Great Austell Team Overall! THANKS -Sarah Phillips Mom
We appreciate the great review. Thank you for making us smile!
Fantastic experience: Great customer all the way around for starters not to mention the cleanliness. Very patience while working the kids, And they don’t have you waiting all day. Special shoutout to the front receptionist Nick always upbeat and pleasant EVERY SINGLE TIME!
We love seeing 5-star reviews and look forward to sharing this with our team. Thank you so much for letting us know how we are doing.
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