Lumos Dental New Haven

921 State St, 06511, New Haven
Lumos Dental New Haven
921 State St
06511, New Haven
+1203-680-9831

Opening hours

  • sunday: (closed)
  • monday: 7:30-18h
  • tuesday: 7:30-18h
  • wednesday: 7:30-18h
  • thursday: 7:30-16h
  • friday: (closed)
  • saturday: (closed)

Lumos Dental New Haven is your ultimate destination for the best dental care! Our dentists in New Haven, CT, are here to cater to your dental care needs. At our dental office, we offer family dentistry services designed especially for you. From dental implants to cosmetic dentistry, we have it all to enhance the appearance of your smile. Our emergency dentists will ensure you get instant relief. We offer veneers and bridges for you to reshape your misshapen teeth. Dr. Jennifer You, DMD, and her team of dental professionals believe in the art of crafting picture-perfect smiles. We also provide cosmetic dentistry services to ensure you get the smile of your dreams. Call us today and schedule an appointment with our dentists in New Haven, CT.

Our comment from Best Dentists Club about Lumos Dental New Haven:

Lumos Dental in New Haven is a highly regarded dental practice known for its exceptional patient care and advanced technology. With a friendly and welcoming atmosphere, this office excels in creating a comfortable experience for all patients. The staff is frequently praised for their professionalism and attentiveness, making routine visits more enjoyable than ever.

Some key highlights include:

  • Highly skilled and compassionate dentists, including Dr. Conboy and Dr. Jensen, who take the time to explain procedures in detail.
  • A dedicated team of hygienists, like Sarah and Paula, known for their gentle and thorough cleanings, often turning what could be a daunting visit into a pleasant experience.
  • State-of-the-art equipment that enhances the quality of care provided, ensuring patients receive the best treatment available.
  • A patient-centered approach that focuses on comfort, communication, and building relationships that last for years.

Patients commend Lumos Dental for its investment in both technology and staff training, which creates a unique experience where comfort meets care. The dedication shown to each individual patient fosters a sense of community and trust, making Lumos Dental a preferred choice for many. Whether it's a routine cleaning or a more complex procedure, Lumos Dental is committed to delivering excellence in every visit.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Teeth Whitening
Dental Implants

Lumos Dental New Haven: Reviews

4.9/5 (200 Reviews)
Gorman Bechard 1 month ago

Fantastic experience: I go to Lumos twice a year for cleaning. (Been going since they were Levy way back in the day.) Great practice, very nice, experienced people. And while going to the dentist was never what I would consider fun, I actually look forward to my appointments for one reason: Sarah, my hygienist. She is a rock star! And she might be the only person on the planet who could get me to floss. Gentle, personable, she somehow turns what should be a chore into a pleasurable experience. She gets 10 stars on this scale of 5!

Adem Aydin 2 months ago

Fantastic experience: Dr. Jensen was amazing as always, taking the time to explain every detail with great clarity. I especially appreciate Sarah for her extraordinary attention, genuine care, and the wonderful conversations that made the visit even better.

David Sakheim 2 months ago

Fantastic experience: Lumos Dental is an amazing office. They have up-to-date (often futuristic seeming) equipment that makes other offices look archaic. Their staff is always helpful, efficient, friendly and kind. My hygienist (Sarah) is in another league from anyone I have ever worked with before. She is extremely knowledgeable and helpful, as well as doing the cleanings in a painless and efficient manner, all the while engaging in interesting, helpful and informative discussions. I am always amazed that she remembers details about my family, job, activities and health. Dr. Conboy is the most efficient, funny and artistic dentist I have ever encountered, not to mention, the best! This business should be a model for other organizations to follow in terms of what happens when you hire the best and most passionate people for every position in the organization, and allow them the freedom to be themselves and to do great work. I couldn’t recommend a dentist’s office more highly!

Lumos Dental New Haven
Lumos Dental New Haven

Thanks David for taking the time to give us such a great review! We truly value feedback from our patients, Thanks again!

mike j 2 months ago

Fantastic experience: First time with Diane, dental hygienist. Diane did a great job cleaning and educating me on how to better clean my implants. Dr. You and Michelle had my new mouthguard ready and did the final adjustments. As usual for everyone i've encountered in this practice they all did an awesome job.

Lumos Dental New Haven
Lumos Dental New Haven

Hi Mike! We are so happy we were able to keep you comfortable for all of your visits! We appreciate the kind review!

Janis Ramstedt 2 months ago

Fantastic experience: I had my usual excellent oral cleaning with the dental hygienist who spent a lot of time helping me with a problem that I am having. The dr came in and continued to help me with my oral problem. They both gave me very helpful ideas to think about. I have been a patient at this practice for about 35 years and I never been disappointed in their care.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the review and support!

Bruce Gordon 2 months ago

Fantastic experience: The best dental group I have experienced - and I have been to a lot. Expert treatment, supportive guidance, and a very welcoming environment.

Lumos Dental New Haven
Lumos Dental New Haven

Thanks for taking the time to leave us a review.

Gustave Vandermaelen Iii 2 months ago

Fantastic experience: Absolutely a wonderful visit with Paula and dr Boguki, and I got a “” good report card “” WooHoo “” thanks again to everyone at Lumos Dental

Debra Nolan 2 months ago

Fantastic experience: Great service every time from Paula, great cleaning and checkup, very thorough job and Dr Conboy did a checkup and they were very happy my check up and I was happy too! See you in 6 months!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the great review! We are pleased to hear that we were able to meet your dental needs. We love having patients like you!

Gary Visc 2 months ago

Fantastic experience: Great visit after many years. I would recommend Lumos Dental to new patients.

Ross Castalla 2 months ago

Fantastic experience: Shoutout to Brittany for the thorough dental cleaning! Highly recommended! Update: Big shout out to Dr. Jensen, Olga and Brittany - collectively my dental care team - for taking care of my dental health! I have the best experience and have always been given great care and attention. Shout out also to the scheduling and billing teams for being accommodating and thorough! ____________ I’ve switched to Lumos Dental and I must say that they have an amazing customer service! They have modern equipment, very thorough and efficient. Brittany, the very competent and gentle dental hygienist, made my visit very pleasant. The dentists are also very professional and provided detailed explanation of my options. Highly recommended!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for your review! We are happy to hear that we have met your expectations. We always try to put our patients and their needs first. Looking forward to partnering with you to meet your future dental needs.

John DeChello 2 months ago

Fantastic experience: Always an excellent experience at Lumos dental. My latest visit was a checkup and cleaning with Brittany who is a fountain of knowledge and positivity, making the time go by quickly and comfortably. It's personally very rewarding to see such a clear commitment to the latest in dentistry and just classic, excellent customer service.

Taiwo Dosunmu 3 months ago

Fantastic experience: Amazing service and kind staff! Attentive, thoughtful and efficient. My one regret of living in New Haven is not discovering Lumos until after 3 years of living right around d the corner.

Alice Cortigiano 3 months ago

Fantastic experience: It was great to get this job taken care of. You staff is the best. Dr. Weiner knows his craft well. Always feel safe in his hands. 10 out of 10!!!

Karen Merrill Arata 3 months ago

Fantastic experience: Diane, an amazing Lumos dental hygienist, took great care of me today. In addition to performing all of the duties of her profession (with skill and finesse) she also guided me in specific ways to address problem spots. She is very clear, caring and personable!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the feedback. We appreciate your comments and are happy to hear that you have received top-notch care and service at the office.

The reason why our email address is “Lumos.dental” is because that is the name of our web domain and has been such since 2020. “Lumos.com” is for another web address not affiliated with our practice. We are always reachable by a phone call or text at 203-865-2245. Thank you.

Robbin Hamilton 3 months ago

Fantastic experience: Easy parking. Fast check in. Almost no wait time. Cheerful staff. Very pleased with Michelle’s prep work. Comfortable atmosphere and procedure. Very pleased with the outcome that Dr. You provided. Exceptional overall service.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for leaving your feedback and sharing your experience. We always strive for the best for our patients. We appreciate the opportunity to partner with you for your dental needs!

Marjo Anderson 3 months ago

Positive experience: Very helpful - needed an urgent visit to repair a filling to ensure the stability of a tooth - and was seen within a week, and the tooth was repaired quickly and painlessly in one visit.

Lumos Dental New Haven
Lumos Dental New Haven

Hi Marjo, thanks for your great review! It was a pleasure meeting you and we look forward to partnering with you in your dental care and goals.

Susan Xia 3 months ago

Fantastic experience: I am very happy with my dental cleaning with Diana. She is experienced and also did excellent job on my teeth cleaning and also gave me education each time for how to perform the dental prevention! Really enjoy her job and like to see her soon!

Lumos Dental New Haven
Lumos Dental New Haven

Thanks for your review! We appreciate your support and hope to see you soon!

Jonathan Cohen 3 months ago

Fantastic experience: Great, thorough care team. Excellent communication and personal touch

Sivan Sailor 3 months ago

Fantastic experience: Fit me in for an emergency tooth crack. We're extremely helpful. They were super kind and made it an easy easy process. Couldn't recommend more. Come here!

Natalia Silva 3 months ago

Fantastic experience: I recently visited Lumos Dental in New Haven for the first time, and I was thoroughly impressed! From the start, Lily at the front desk was very friendly and helpful when I was scheduling my appointment via text. When I arrived, she continued to make me feel welcome. Paula, the dental hygienist, was absolutely wonderful - not only was she professional and skilled, but she was also very sweet and took the time to chat with me about my recent move to the city. She even gave me some great recommendations on what to do in New Haven! The X-rays were taken efficiently, and Paula was very meticulous in her work. The doctor was also great, taking the time to examine and chat with me about my teeth. The entire appointment was completed in just 60 minutes, which was impressive. The space looks brand new and is spotless - you can tell they take pride in their office. Overall, I'm so glad I found Lumos Dental - it's definitely going to be my new go-to for dental care. Highly recommend!" 5/5 stars.

Susan Fehlinger 3 months ago

Fantastic experience: As good as a dental visit can be! Wonderful friendly staff. expert professional care and excellent advise on moving forward.

Chris Elster 4 months ago

Positive experience: The entire team at Lumos are true professionals and always are upbeat, friendly and helpful. They use the latest technology and I have never felt more “cared for.” A shoutout to Dr Bognacki and her assistant ! Congrats to all for being named among best Dental Practice by Connecticut magazine. Well deserved!

Zeenie Malik 4 months ago

Fantastic experience: The best dental team! They are so professional & kind. I appreciate how much care goes into each appointment. Diane is a wonderful dental hygienist! I always have a good experience here.

Frank 4 months ago

Fantastic experience: Lumos dental in my opinion is A rated. Friendly up to date dental equipment. A good experience from the receptionist desk to out the door.

janice koonce 4 months ago

Fantastic experience: Fantastic experience! I’ve always been afraid of the dentist, but the staff here, especially Michelle Gambardella and Dr. Yu, made me feel so comfortable, I’m actually looking forward to my next visit! Highly recommend this practice!

Lisseth Martinez 4 months ago

Fantastic experience: I had a nice time at Lumos. The whole staff is very friendly and I felt very taken care of by my hygienist Sarah P. She told me what she was going to do, did it, and was very gentle and diligent. It’s nice to know what’s happening in your body.

Jeremy Edmunds 4 months ago

Fantastic experience: In an industry notorious for anxiety-inducing visits and nickel-and-dime upselling, this New Haven practice has cracked the code on what modern healthcare should look like. Step inside Lumos Dental and the architectural messaging is immediate: this isn't your father's dental office. Curved ceiling elements with integrated LED panels create hotel-lobby ambiance, while calming blue-green walls and contemporary furnishings signal intentional design psychology. The curved reception desk, adorned with intricate mosaic tilework, anchors a space that feels more like a wellness spa than a medical facility. This former family practice (originally Levy Dental Group since 1980) operates like a hospitality company that happens to fix teeth. The patient journey begins before arrival—insurance pre-clearance eliminates checkout surprises, while comprehensive intake forms signal relationship-building over appointment churning. The clinical experience reveals why this multi-generational practice commands high marks from over 1,300 reviews. My hour-long cleaning felt more consultative than procedural, with staff providing exhaustively detailed explanations without patronizing tone—a delicate balance most healthcare providers botch spectacularly. Their technology investment is strategic, not showy. Low-dose digital X-rays, CBCT 3D imaging, and same-day crown capabilities support their "under one roof" business model eliminating specialist referrals. This operational efficiency funds extras like $50 Amazon gift cards for patients and referrers—brilliant growth hacking that transforms satisfied customers into active promoters. The practice even hosts annual Veterans Free Dental Days, treating over 50 veterans with complimentary services—unusual community investment for private practice. The real differentiator? Time. In an era of 15-minute dental visits, Lumos invests nearly an hour in routine cleanings. This isn't inefficiency—it's smart positioning against commodity care. Most practices treat symptoms; Lumos treats patients. They've built sustainable competitive advantage around the revolutionary healthcare concept of actually caring about customer experience. The verdict: This is how you build patient loyalty that drives people to rave about dental cleanings—perhaps the ultimate business achievement.

Richard Angelicola 4 months ago

Fantastic experience: I had a tooth extracted and graft done by Dr. Jensen and Dr. Weiner and the experience was exceptional. The procedure was painless, and the recovery was smooth, with minimal discomfort. Both doctors were professional, compassionate, and took the time to explain each step, ensuring I felt comfortable and informed. Dr. Jensen call me that night to ask how I was feeling and if I had any questions or concerns. Thank you !!

Jay 4 months ago

Fantastic experience: I went to Lumos Dental in New Haven for a routine cleaning, and the service was absolutely top-notch. The hygienist was gentle — I felt no pain at all — and took the time to teach me the proper way to brush and floss, which no one had ever done before. The whole team was friendly, professional, and thorough. Highly recommend Lumos Dental for anyone looking for quality care!

Erna C 4 months ago

Fantastic experience: I've been going to Lumos Dental for many years. The office is clean, the staff is professional and friendly, they greet you with a smile and make you feel right at home. I'm please with the result they did with my teeth, I have been told by many that I have a beautiful smile. Dr. You is a Wonderful dentist, She always does an exceptional job. My hygienist Madelyn is friendly and easy to talk to, she does an outstanding job each time I visit and give tips how to keep your teeth healthy. If you are new in Town or looking for a new Dentist, I recommend stopping by Lumos Dental Group in New Haven. They'll make you feel right at home. Thanks to Lumos Dental staff to keep me smiling.

Lumos Dental New Haven
Lumos Dental New Haven

Thanks for your review Erna! It has been a pleasure working with you over the years to achieve your goals.

Stephen Young 4 months ago

Fantastic experience: I've been a patient at Levy Dental then Lumos Dental since 1973. They have always met my dental needs. My hygienist, Diane, is superb. Most recently Dr. Bogucki and her assistant extracted a loose tooth that was hanging on by a thread. The evaluation including X-rays and the extraction were all done in less than an hour. I haven't experienced any pain and all seems to be healed. I'm delighted with the expertise and efficiency of Dr. Bogucki!

Gillian Ralls 4 months ago

Fantastic experience: I have been going to this practice for years I always feel comfortable and cared for. I know I’m in excellent hands . Highly, highly recommend this group . I love Dr. You- pleasant and so excellent. Also can’t say enough about Diane Hartmann hygienist - similarly pleasant, thorough, competent Entire staff is pleasant and welcoming Highly recommend!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for placing your trust in Dr. You and the team at Lumos Dental  We love to see you, and keep up the great work on maintaining your healthy teeth!

Dorothea Gomez 5 months ago

Fantastic experience: I enjoy Lumos Dental group. Dr. You and the staff are great. Also, 5 stars for Paula, my hygienist. PS - Paula, Thanks for accommodating my temporary adjustment in healthcare coverage, and remembering my upcoming trip. You're the best. Always great service, recommendations, and support. Thanks again, Dorie

Lumos Dental New Haven
Lumos Dental New Haven

Hi Dorie! What an awesome review!! Thank you!

tamanna rahman 5 months ago

Fantastic experience: I love Lumos. They aren't even in my dental network and I pay extra to come here because everyone is so nice and professional and make the whole experience actually pleasant.

Adeesha Ekanayake 5 months ago

Fantastic experience: Dr. Conboy patiently shepherded me from teeth that were more or less a disaster into teeth that are reasonably healthy. This involved 2 years of restorations, extractions, root canals and an implant. I’ve worked with many dentists in my life and this one’s the best - excellent dentists with access to cutting edge tech! They make crowns in house while you wait; even swanky Manhattan dentists I’ve been to don’t have that yet. Also, the front of house team is excellent - they are responsive and helpful. Front of house teams make or break a dentistry practice in my view, and getting to work with this one makes my life as a patient much easier. I strongly recommend Lumos!

Susan S Ryan 5 months ago

Fantastic experience: I have had good experiences with Lumos dental. They are professional and communicative. I feel comfortable and taken care of in terms of my dental health.

Lore P 5 months ago

Fantastic experience: Always a great experience. Paula my hygienist is amazing. Been seeing her for years! The Doctors are all kind and pleasant to deal with.

Dariana Gil 5 months ago

Fantastic experience: Had a wonderful experience with the team today! This was my first visit to their office, and was surprised by how organized, kind and detail-oriented everyone in the team was. My comfort was their top priority, and they were very accommodating to make sure I was having a good experience. My appointment was actually cancelled yesterday (my hygienist was out sick), but they were able to have me come in the next day. Overall, 10/10 experience!

Joyce Sullivan 5 months ago

Fantastic experience: The team at Levy Dental are the best. Diane is my hygienist and I feel I’m always in good hands. Not only is she competent but she is lovely! The same goes for Dr. You. A wonderful personality and a caring and competent dentist.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the kind words and review. We appreciate the opportunity to take care of you and your dental needs!

Devon Rall-Taguchi 5 months ago

Fantastic experience: The sweetest, most responsible, and kind medical professionals I have ever dealt with in my life. This place is extremely fair and honest, not to mention the wonderful women who work here are also just extremely pleasant to chat with. I have had every procedure under the sun due to a traumatic injury but I never felt pressured, scammed, or under-cared for. Thank you for excellent service and integrity, Lumos.

Will Reynolds 5 months ago

Fantastic experience: Great high tech dentist! The best dentist assistant ever in the world is Sara. I dont know her last name but she is awesome.

Lachlan Byrnes 5 months ago

Fantastic experience: I had an excellent experience at Lumos. They were kind and professional. The staff answered all of my questions.

Anthony Balderose 5 months ago

Fantastic experience: Staff was amazing from Lillian & Jackie to the great Sarah, who’ll I be requesting going forward, great all round experience

Jennifer Briggs 5 months ago

Fantastic experience: Wonderful experience once again at Lumos Dental New Haven. Dr Jensen and Olga are an amazing team. My new crown was fitted expertly in just over 2 hours. I really recommend this dental practice

Xiao-Feng Zhang 5 months ago

Fantastic experience: I have been Dr. Conboy's patient in recent years. She is caring and thoughtful. I enjoy the visits with her.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for leaving your feedback and sharing your experience. We always strive for the best for our patients. We appreciate the opportunity to partner with you for your dental needs!

Jeanine SmithCarfora 5 months ago

Fantastic experience: I’ve have always had a great experience at Lumos Dental group. I highly recommend Paula S. She’s the best. Always considerate and respectful. The staff is very accommodating when scheduling. They go out of their way to make you feel comfortable and relaxed.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the review Jeanine. We are happy that we could accommodate your schedule and that you chose Lumos Dental!

Emily 6 months ago

Fantastic experience: Truly a great dental clinic, all the staff are lovely and make the experience great.

Emily Cole 6 months ago

Fantastic experience: An organized and on time experience start to finish. Friendly staff and very personable hygienist who seamlessly reflected my thoughts and concerns with prior dental health to the current Dentist. Felt very accommodated, listened to, and had a full work up with X-rays to get a baseline of my oral care. Trust was established and my cleaning was comfortable. The office is a well oiled machine.

gene kirsten 6 months ago

Fantastic experience: I found the dental enjoyable. Paula, the dental hygienist was very personable and professional each time I've had her for a tooth cleaning.

martina glavan 6 months ago

Fantastic experience: I've had a consistently great experience at Lumos Dental! I had my wisdom teeth extracted, and the entire process was smooth, gentle, and clearly explained. The team is kind, professional, and always makes me feel comfortable. They even followed up several times to check on my recovery, which I really appreciated. I've been going there for a while now, and every service, from cleanings to checkups and fillings, has been excellent. Highly recommend!

Fredrick Thompson 6 months ago

Fantastic experience: I was very pleased with the service. It had been a very long time since I had my teeth checked, and this was one of the best experiences I've had at the dentist. Great environment, delightful employees, and I was in and out in a pretty reasonable amount of time. I definitely will be coming back!

Rob Partridge 6 months ago

Fantastic experience: Kind, friendly staff that put you at ease while delivering excellent care.

Chioma Chukwunedu 6 months ago

Fantastic experience: Their patient care and dental expertise are phenomenal.

christopher doob 6 months ago

Fantastic experience: A fine visit yesterday. Diane did a very informative job, commenting in detail about my teeth and providing some very useful detail about how I can improve my care. Dr. Jensen's observations and comments were very helpful. A very productive appointment and should produce distinct dental improvement.

paula stack 6 months ago

Fantastic experience: Sarah did an amazing gentle cleaning for me today! I am so appreciative of her professional care .

Mark Neff 6 months ago

Fantastic experience: Lumos provides a continuous "system of care", guided by expert dentists but also driven by an outstanding cadre of technical assistants. I wish i'd had this kind of dentistry when i was younger.

Alexander Rodrigues 6 months ago

Fantastic experience: Attended a free dental cleaning for veterans they hosted. The staff and dentists were all super friendly. They were professional and overall super helpful. Highly recommend them for anyone in the area.

Cheryl Kaszeta 6 months ago

Fantastic experience: I have been coming to this practice for many years. The staff is friendly, courteous and professional. I see Dr. Yue who is wonderful and Diane, also wonderful, is my hygienist. I would highly recommend any member of the staff because they are all terrific.

Antonio Almodovar 6 months ago

Fantastic experience: My hygienist is excellent. The Doctors are great. They explain everything in a clear and comprehensive manner. They make you comfortable by taking the time to know you as a person and a patient.

Lumos Dental New Haven
Lumos Dental New Haven

Thanks for taking the time to give us such a great review!

Oliver Brangman 6 months ago

Fantastic experience: It was excellent service, very courteous and kind workers. If I if I was able to change my dental, I would, but I would go back again. We experienced knowledgeable, inform in timely.

Anne Williamson 7 months ago

Fantastic experience: I’ve been a patient at Lumos for over 30 years. I needed an emergency visit and they were able to accommodate me with excellent service.

Rémi Moët-Buonaparte 7 months ago

Fantastic experience: The office has improved dramatically with communication and my situation was definitely a blip — the owner personally reached out and made sure my feedback was taken seriously and took it seriously. Stephanie is absolutely wonderful, the office manager, and I love my hygienist Britney! Sorry if I spelled it wrong! ❤️ I have received three crowns and Dr. Conboy was very patient, efficient, and so lovely and knowledgeable. She always answers my questions (I’m a curious person!) and engages. She makes me feel like a VIP! Seriously. Shoutout to the technician who manufactured my crowns on-site. Perfect fit and function. I am so happy with my recent experiences, I had to update this review. Oh, and I cannot forget the front desk (I’m so sorry for not remembering your name right now!) but you’re always a pleasure to see!! Thank you I promise you are in very capable and caring hands, here. —— Good dentists, nice office. Poor patient communication and lack of coordination in office has caused several issues. I have had conversations where different office staff have given different answers and are inconsistent. For example, I had to request a treatment plan several times after being told it was going to be emailed, or someone would follow up. They also didn’t send the receipt after charging my card over the phone as promised. I need this for my FSA. The lack of organization is extremely worrisome and doesn’t reflect well upon the dental professionals and their work. I have also been misgendered at this practice. I have been a patient for several years, and I’m not sure how I feel about this practice anymore. Otherwise, I highly recommend Dr. Conboy.

Lumos Dental New Haven
Lumos Dental New Haven

Dear Remi,

Thank you for sharing your feedback. We deeply regret that your recent experience did not reflect the high standards we aim to uphold. It’s disheartening to hear about the inconsistencies and communication challenges you encountered, and we sincerely apologize for any frustration this caused.

We take full responsibility for the mistakes you mentioned regarding the treatment plan and receipt. This should never have happened, and we are working closely with our team to ensure that we improve our coordination and communication moving forward.

We also deeply apologize for the way you felt during your interaction with Stephanie. It’s never our intention to make any patient feel anything less than respected and valued, and we will address this matter internally to make sure we provide all patients with the courtesy and kindness they deserve.

Additionally, we are truly sorry to hear about the misgendering you experienced. It’s important to us that everyone feels seen and respected, and we will work diligently to ensure our staff is fully trained to be more mindful in this area.

We truly value your loyalty as a patient over the years and would love the opportunity to make this right. If you're open to it, we’d be more than happy to discuss this further and resolve any outstanding concerns.

Thank you for recommending Dr. Conboy, and we hope we can work toward restoring your trust in our practice. Please reach out if you would like to continue your care with our team and office.

quinn turlington 7 months ago

Fantastic experience: Lumos Dental saved the day this week by accommodating an emergency root canal. The staff was empathetic to the urgency of the situation and handled everything with grace and expert skill.

Cheryl Bodytko 7 months ago

Fantastic experience: Have been with Lumos for 40+ years. The practice has kept many of the employees over the years and that says a lot for the practice. When Dr. Yu took over nothing changed. They are all very friendly and I trust them with all my dental needs.

Helen Werns 7 months ago

Fantastic experience: As usual, my appointment was educational and enjoyable. Diane did an excellent job cleaning my teeth, and shared valuable information with me, and so did the dentist who reviewed my X-rays and examined my teeth.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Garry Pryor 7 months ago

Fantastic experience: I am in town traveling for work, and Lumos was able to get me in on a last second call. Literally 20 minutes after I called, they were able to get me in to put the crown on my tooth back in place. They were all amazing, super nice and friendly. Couldn’t be more happy with the visit, the staff and their willingness to fit me in on a moment’s notice. Thank y’all so much !!!

Beverly Huckaby 7 months ago

Fantastic experience: I love Sarah, she does awesome work. Office personnel and assistants were very friendly and courteous.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

John Pescatore 7 months ago

Fantastic experience: It’s hard to imagine how Lumos could provide better dental service, I’m never hesitant, ever, about an appointment at Lumos! I love the whole team.

Nancy A. Hamilton 7 months ago

Fantastic experience: Diane is AWESOME :) Lumos Dental is the BEST!! Always a great experience.

Lumos Dental New Haven
Lumos Dental New Haven

We love patients like you, Nancy! We can't wait to your pearly white smile again very soon :)

Hector Rodriguez 7 months ago

Fantastic experience: From the moment I first walked into Lumos Dental, I made it a point to share that I am a formerly incarcerated person. This is something I do to understand how people might perceive me. I can confidently say that the team at Lumos exceeded my expectations by treating me with genuine care and respect from the very first visit. They welcomed me as though I were a part of their family, creating an environment where I felt valued and supported. Every interaction was marked by warmth and kindness. From the smiles at the front door to the exceptional hospitality throughout my visits, it felt as though I wasn’t just entering a dental office—I was being invited into their lives.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Christopher Galpin 7 months ago

Fantastic experience: Very friendly staff, great service, best you could hope for dental services!

Mary Ellen Riccio 7 months ago

Fantastic experience: Diane did a beautiful cleaning of my teeth. They look and feel wonderful today! Jennifer did the dental checkup. She was gentle and thorough. I am so happy with the services that I receive at Lumos Dental!

Lumos Dental New Haven
Lumos Dental New Haven

Thanks for taking the time to give us such a great review!

TheCorona Patron 7 months ago

Fantastic experience: The entire staff was quite pleasant. The atmosphere gives the impression of a “great place to be” as an employee or patient. They have state of the art equipment, the parking is free, and setting an appointment was a breeze. Annette, my Hygienist, was amazing, very knowledgeable in her field, and patient. She made me feel at ease. This was my first visit, let’s see what happens in the future. 3/11/24: went for a follow up cleaning had Annette as my hygienist. She’s wonderful, very attentive to her clients and listens to their needs. She’s very knowledgeable of her work, and efficient. The doctor is awesome a great communicator with her staff as well as the clients being seen. She listens to feedback and provides confirmation to her hygienist while providing additional preventative care, if needed. The staff overall is extremely kind and even gave me an impromptu birthday card. I was not expecting that at all and I’m very thankful for it because it shows they care about their clientele as we take time out of our day to give them our business. Thank you~ you’re appreciated. *update: 2/25/25- had my annual completed by a temp hygienist, didn’t even know this was a thing! Tarjae(Ty) not sure of the spelling but he was amazing. I was nervous at first because I had gone to Annette since I started coming to this practice and unfortunately, she is no longer there but I did put my trust into Ty’ and he was awesome very communicative and knowledgeable, kind, pleasant, and respectful. I would love to make my follow up appointment with him if he’s available, but Lumos Dental has not failed me yet. The schedulers are awesome at keeping in contact with any cancellations, making patients a priority , thank you so much for making my oral health a priority you always hit the mark!~

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for placing your trust in our team at Lumos Dental. We are happy that you found us and we look forward to partnering with you for your dental needs.

Jimbo Whitefire 8 months ago

Fantastic experience: I had a very recent cleaning at Lumos. I have to admit that, for a trip to the dentist's office, I had a great experience. I have all of my dental work done there. At Lumos, they really care about about their patients' dental health, and the care that I've received there to date has been exemplary.

Margaret Liddell 8 months ago

Fantastic experience: I always enjoy my regular visits to see Diane. I believe I am her first patient ever following her studies at school for dental hygiene. I trust her implicitly. And that trust is critical during this time. What a gift that is! And she has become a dear friend over the years. I am a very happy customer!!

Lumos Dental New Haven
Lumos Dental New Haven

WOW! We love hearing from our legacy patients. Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Fortunata Houde 8 months ago

Fantastic experience: I had my teeth cleaned with Brittany yesterday and she was terrific! As always Dr. Yu's friendly, knowledgeable manner was welcomed.

Patrick McCreless 8 months ago

Fantastic experience: Not much to say--just that the congenial atmosphere plus the excellent doctors make Lumos the place to go for healthy teeth, as always.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Robinson Nicaes 8 months ago

Fantastic experience: My dental hygienist is the best. Her is name Paula. She has been my hygienist for over 30 years. She always does a wonderful job with cleaning my teeth. She always keep me informed with everything that she's doing. She is very professional and always pleasant.

Ashley Niro 8 months ago

Fantastic experience: I had a great first experience! Everyone in the office was very pleasant and helpful. And my dental services were thorough and informative.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Rhona Weiss 8 months ago

Fantastic experience: Thank you Dr Yoo and the staff at Lumos Dental. I always receive excellent care here, from preventative services to restorative procedures .Dr Yoo is knowledgeable, patient and extremely competent. The office is modern and the staff is welcoming and accommodating. Great dental practice!!!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Michele 8 months ago

Fantastic experience: Dr You and staff at Lumos dental are friendly and provide the highest level of patient satisfaction the facility is very clean and never had any issues. Would highly recommend this group.

Nicole Palffy-Muhoray 8 months ago

Fantastic experience: I love Lumos Dental. They are kind, thorough, and have great technology and equipment. The office is clean, pleasant, and comfortable. The hygienists and dentists have all been fantastic - I have recommended several friends who also love this office. I didn’t realize that I could actually look forward to my dentist appointments. I’m so grateful to them, and my teeth are in great shape as a result.

Bhasha Chakrabarti 9 months ago

Negative experience: A deeply unprofessional practice. I have never been so misled about cost AND received such terrible dental treatment. They have left me in pain and my teeth are way worse off than when I went to them. I wasn’t having any major issues but some minor bleeding during flossing my teeth and so I wanted a deep cleaning, which I’ve gotten multiple times before, but never encountered so much pain during the cleaning as in this office… the pain continued for weeks, and even now, 4 months after the cleaning I have extreme sensitivity in my teeth from how harshly they were scraped and I can feel massive gaps in my gums, my tongue and lip are constantly getting cut from this. The worst part is that they completely misled me about the cost and sprung up additional costs months later. I had said clearly that I was not interested in the cleanings unless my insurance covered some part of it, at which point I was assured by the office that some amount was going to be covered and I was told that my share of the cost for a cleaning would be $619, which I paid. However a month later they informed me that I needed to pay an additional $171 because delta dental insurance didn’t cover any of the procedure. Furthermore I had clearly informed them that I would be out of the country for 3 months and unreachable by phone but could be reached by email. They failed to take note of that and continued to insist that I should have made the payments because they had texted me about it…the only reason I found out about the pending payment they needed from me is because I followed up to confirm that my appointment was still happening… Finally they charged my card but failed to provide me a receipt upon running the card, despite me asking for a receipt immediately.

Lumos Dental New Haven
Lumos Dental New Haven

Hi - We appreciate you taking the time to share your feedback. We are deeply sorry to hear about your experience, as it is never our intention to cause any discomfort or confusion. We take all concerns seriously, and we truly regret that your visit did not meet the high standards we strive to uphold.

We sincerely apologize for the miscommunication regarding the cost and insurance details. Clear communication is important to us, and we hope that our office manager, Stephanie, was able to address your questions and concerns. We will also be addressing this with our team to prevent any future miscommunications with patients.

Please feel free to further reach out if we can be of further assistance. We value your feedback and wish you nothing but the best for your dental health and care.

Bill Compton 9 months ago

Fantastic experience: Visit went very well Dr Conboy was great as usual and her assistant as well I also got to see the cool new CNC tooth machine and oven working well so far BC

Paul Harpin 9 months ago

Fantastic experience: My appointment went well. People worked as a team and explained well what they were doing. No pain to speak of. Each party kept me well informed throughout office visit. Well Done!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Erica Edwards 9 months ago

Positive experience: A very nice, comfortable practice, but it is a bit oversubscribed. When calling to reschedule a cleaning, the next available appointment was 6 months out!

Lumos Dental New Haven
Lumos Dental New Haven

Hello - Thank you for your kind words about our practice. We’re glad to hear that you found the practice to be comfortable and welcoming. We also appreciate your feedback regarding the availability of appointments. We understand how frustrating it can be to wait for an appointment, and we are continuously working to improve our scheduling to better accommodate our patients’ needs. We do have a system to reach out to our patients when appointments becomes available on short notice, as our schedule does change. Please reach out if you would like to be on our list. We look forward to seeing you again soon and appreciate your understanding.

Casey Gause 9 months ago

Fantastic experience: The staff at Lumos Dental are very professional, attentive, personable, knowledgeable and genuine. My first visit was 10/10. I definitely recommend Lumos Dental.

Colin Brien 10 months ago

Fantastic experience: The staff including Sarah and Dr Bogucki are always professional, on time, and provide thorough, exceptional dental care.

Jennifer Rodriguez 10 months ago

Fantastic experience: Absolutely amazing . Staff was so understanding. They also made it so easy to understand everything that needed to happen. Really appreciated Jessica for everything she did to make me feel comfortable.

Matt Yale 10 months ago

Fantastic experience: I am always pleased with my experience at Lumos Dental . My hygienist Sarah is very gentle with cleanings and explains how to improve my oral health. She is very good at making me feel comfortable. Dr Bogucki and all of the dentists are very skilled and great at evaluating and treating issues that arise. I highly highly recommend Lumos Dental. I have been a patient my entire life. The entire staff from the minute you walk in the front door meets or exceeds my expectations and this is why I am a patient for life.

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for placing your trust in your hygienist and the team at Lumos Dental. We love to see you, and keep up the great work on maintaining your healthy teeth!

Keertan Venkatesh 10 months ago

Fantastic experience: Great service, super-quick turnaround time (was able to schedule and attend an appointment the same day I called), and wonderfully kind people!

Sammi Kotta 11 months ago

Fantastic experience: It was my first time going to a new dentist since moving here and they made the experience so welcoming. All the staff are amazing and super sweet.

Alora Martin 11 months ago

Fantastic experience: Really excellent, friendly, and thorough visit! The office is cute, great location, everyone was so nice, and I felt really taken care of. They’re using great technology as well

Lumos Dental New Haven
Lumos Dental New Haven

Thank you so much for the kind words and support! We look forward to taking care of you again soon!

Demetra Baldwin 11 months ago

Fantastic experience: Great Dental Practice, I've seen a few of the dentist there, for tooth pain, gum surgery, cleanings, crowns, porcelain fillings, implant, bridge and a recent tooth extraction. Im always treated well, courtesy and feel well taken care of. The staff is knowledgeable, thorough, professional and will talk you through any needed service. I would highly recommend Lumous Dental as I always have throughout the year's. I've even received follow up calls from the Hygienist after office hours, to check on me after a few procedures.

Alex Theisen 11 months ago

Fantastic experience: Excellent Service! They were very attentive and informed me everything they were doing. Best dental experience I’ve ever had

Deqiong Ma 11 months ago

Fantastic experience: I just wanted to take a moment to thank Paula, Drs Wiener and Conboy for their excellent care and kindness. I am grateful for the wonderful service that my family has received. Additionally, I truly appreciate the whole lovely team to make every visit so comfortable and stress-free.

Massimo Giachetti 11 months ago

Fantastic experience: If you're in search of a top-notch dental experience, look no further than the practice of Lumos Dental. From the moment you walk in, you're greeted by a warm and inviting atmosphere that immediately puts you at ease. Dr. Conboy is the epitome of professionalism—her expertise is evident in every interaction. She takes the time to explain procedures, answer questions, and ensure you feel comfortable throughout your visit. But the excellence doesn’t stop with Dr. Conboy. Paula, the dental hygienist, provides superb care that truly complements the overall experience. Her attention to detail and friendly demeanor make routine cleanings a breeze. Paula's gentle approach and thoroughness reinforce the high standards of dental hygiene that this practice embodies. Together, Dr. Conboy and Paula create a team that prioritizes patient comfort and top-tier dental care. Their commitment to professionalism, combined with a friendly atmosphere, makes every visit something to look forward to rather than dread. Whether you're in need of a routine cleaning or more specialized treatment, you can trust that you’ll receive the best possible care here. In short, if you're looking for a reliable and skilled dentist, I wholeheartedly recommend Lumos Dental and in particular Dr. MaryKate Conboy and Paula. It truly doesn’t get better than this!

Timothy Maybank 11 months ago

Fantastic experience: Truthfully. The young lady who did my deep cleaning was very professional and very, very, nice but I was truly bothered by a statement from one of the staff. I actually been in thought about changing my dental care and I don't want to get anyone in trouble because i'm not like that! I was surprised by a comment but maybe a meeting or email about staff conduct needs to be visited or revisited. Otherwise "I LOVE LUMOS DENTAL"!☺️

Maureen Joslin 1 year ago

Fantastic experience: My cleaning with Diane was, as always, super! She is not only professional and skilled, but also so personable. kind and caring. Diane, Dr You and the entire Lumos team are fantastic!

Lumos Dental New Haven
Lumos Dental New Haven

Thank you for the kind words and review. We are thrilled that you are happy with the most recent work completed. We love taking care of patients like you and look forward to seeing you again soon!

Victor Rosario 1 year ago

Fantastic experience: My doctor Mary Katz Corbey DMD is Great.She is precise and to the point a no nonsense type of doctor. I try very hard to loosen her up by telling her she has the most beautiful set of eyes of which she responds with right now i am more interested in your dental. You've got to love it a Doctor after my very Smile. Thank you Dr Katz.

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