Mahan Village Dental Care
Information about Mahan Village Dental Care
32308, Tallahassee
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: (closed)
- saturday: (closed)
Mahan Village Dental Care offers comprehensive dental care to patients of all ages in Tallahassee, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Mahan Village Dental Care:
Mahan Village Dental Care is renowned for its dedication to providing exceptional dental services in a warm and welcoming environment. Patients consistently highlight the professionalism and friendliness of the staff, with many expressing appreciation for the thorough care they receive. The following aspects stand out:
- Compassionate Care: The team, led by Dr. Scott, is noted for their genuine concern for patient comfort and well-being. Many reviews mention how the staff goes above and beyond to ensure a positive experience, especially for those who may feel anxious about dental visits.
- Excellent Professionals: The dental hygienists, such as Pam and Aubrey, are frequently praised for their expertise and ability to make patients feel at ease during procedures.
- Modern Facilities: The clinic is described as clean and well-equipped, contributing to a comfortable dental experience.
- Thorough Explanations: Staff members take the time to explain procedures and treatment plans clearly, making sure patients understand their options.
Overall, Mahan Village Dental Care has earned a solid reputation in the Tallahassee area for outstanding dental care. Patients feel valued and cared for, making it a go-to choice for all dental needs.
Mahan Village Dental Care: Reviews
Negative experience: I absolutely love the office. Dr Scott is magnificent!! However, don't try to get in touch with the billing office for a refund of a credit it you have one!! I have been trying for about 6 months with no luck!!!! The billing office is very unprofessional!
Positive experience: Everyone was knowledgeable and provided a pleasant experience. However, the appointment takes quite a while.
We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; we’ll be sure to take the details of your review back to our team.
Fantastic experience: Staff was caring with my emergency extraction needs. And accommodation was very much appreciated. Thanks to everyone.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I haven't been to the dentist in a while and everyone was so patient with me. Also they worked with me to create a financial and healthy dental plan. I appreciate everything.
Thanks, we appreciate it so much!
Fantastic experience: My appointment at Mahan Dental on September 30, 2025 was for X-rays and cleaning. Hygienist Brenda serviced me and her experience in the profession really impressed. She was quite knowledgeable and very professional. Also, her thoroughness and politeness were key as well. Brenda picked up on a few concerns which I didn’t even mention. She figured it out! Dr. Cole came in and confirmed all that applied to me during my appointment. Thanks so much ladies!
Thank you for taking the time to review us.
Negative experience: Worst dentist ever. Had a root canal done and cap that wouldn't stay on. All they want to do is charge you for things they didn't get right the first time. Ended up going to another dentist and they said the root canal was half way done, which they properly fixed. After the crummy service and money I wasted, I would never go back to this dentist. About a week worth of time wasted and around 2000$ wasted.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: My dental journey post Covid has been a frustrating process. From poor customer service to surprising charges, and condescending comments, I was literally done looking for a dentist office in Tallahassee. I seriously spoke to someone to go oversees. Thankfully my niece recommended Mahan Village after listening to my frustrations. I literally almost cried in the office y’all! Everyone was kind and professional, especially Pamela! She was my hygienist and explained everything so well. She did not overreact or make condescending comments at all. I have been very insecure about my dental health for a while. Finally, a professional and welcoming dental environment! As if that was not enough, the doctor comes in and adds the cherry on the top! Dr. Scott came in, shook my hand, and gave me a scripture expressing that we were going to forget what was behind and move toward our goal! If you need a welcoming and professional space, this is it! Needless to say, my daughter and I have found our new dental home! Y’all better hurry up because I’m gonna tell everyone I know about this place! Thank you Mahan Village for being the standard of care!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Crystal is our hygienist. She is wonderful! Dr. Cole is great also! Everyone is always so nice there. We've been going here for many years.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Pam does a great job cleaning my teeth! The place is clean and the people are nice.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: I went in for a tooth emergency because I get in to a regular dentist office. The staff were friendly /and took great care of me. Dr Scott is a god send. I’m afraid of needles and reassured me that I was going to be care of and he did just that. The staff is very caring and compassionate toward their clients and you don’t find that often. Let’s just say I’m switching my family over to Mahan Village Dental Care
Thanks! Have a wonderful day!
Fantastic experience: Dr. Scott removed my tooth with minimal pain for me..I’ve so appreciative
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Positive experience: Really great work but they have a had time answering the phone
We appreciate your feedback, Vincent. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: Very professional and friendly. Low stress.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Very positive experience on my first visit.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Very nice people's got me in and out.this will be my new dentist..
Thanks so much!
Fantastic experience: This place is just awesome. Brenda and Dr Scott really care about their patients and treat them with care and compassion and respect
Thank you! Have a nice day!
Fantastic experience: Dr. Scott is the best dentist ever!!!!! Him and his Assistant Nikki is the bomb.com!!!! I never have a problem with my appointments or anything. When I get in the back, they are very patient with me. Having to make decisions with my dental care is explained very detailed and I'm never forced to make immediate decisions on my plan of care. Thank you Dr. Scott Thank you Nikki
Thanks so much for your positive feedback!
Fantastic experience: I have been going to doctor Scott and his Ladies since before they moved it's been atleast since 2012 and I love everyone there. It's like a family there they even came to my baby shower. I will continue going there. I can finally smile thanks to doctor Scott,Charlene,Nicole and Ms.Brenda. I've never liked going to the dentist but, I don't mind it so much anymore. Yall are awesome! Thank y'all for making me smile:)
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Audri is the best dental hygienist ever! The office staff members are very courteous and professional. Dr. Scott is very knowledgeable, caring, and willing to ease your mind about the necessary dental services that are recommended for the benefit of your overall health and wellbeing.
Thank you for your review.
Fantastic experience: My husband recently needed to have a tooth extracted. Dr. Scott was amazing. He made the procedure painless and quick. The staff was very helpful, friendly, and professional. When he has other work, he'll definitely go back.
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: The staff is extremely friendly and knowledgeable. Nikki has done a great job with getting my dentures done
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Great experience and very friendly staff! This location is highly recommended!
We love seeing these reviews! Thank you!
Fantastic experience: Nicole was a great dental assistant and Crystal did an amazing job with the cleaning.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The staff members are fabulous and so kind! They take such care with their patients.
Thanks, we appreciate it so much!
Fantastic experience: My first experience was wonderful both with the hygienist and dentist. I had my first ultrasonic scaler cleaning which went very well. No problems afterwards. Looking forward to my next appointment.
We love seeing these reviews! Thank you!
Fantastic experience: Very calming atmosphere. Staff members are very knowledgeable and always courteous.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Mayan Village Dental is perhaps the best dentist office I've ever been to. The cleanliness. Professionalism, time consuming and kindness are are ranked high. Thank you for your services
Positive experience: Office staff are friendly and knowledgeable. The issues that keeps it from being 5 stars is the poor time management and lack of open communication with the patient when time schedules are not functioning in a timely manner or service providers availabilities change. To be expected to wait 40mins before being seen, without proactive communication, is outlandish, insensitive and inconsiderate of patients. Lastly, being scheduled for a crown and being told the day of that the doctor is not in and able to do it but a student will perform it, not good; not ok.
Thanks so much!
Fantastic experience: Doc Scott and all of his staff are just wonderful!!! They all make me feel right at home and make sure my dental issues are addressed professionally and taken care of in a timely manner! Thank you all so very much!!!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: My experience was wonderful. The staff was courteous and caring and the service was excellent.
Thanks! We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: This office got it going on. Very professional And try to work within your budget taking an array of insurance. Hygienist Aubri Wallace goes above and beyond for her clients. Everyone i have met here On a higher vibration than other offices love you guys thanks for graciously welcoming me back!
Thank you for your review! We hope you have a great day!
Positive experience: I have only visited once but so far, I am happy I chose this dentist office. The customer service I received was good. I felt like they took their time servicing me which I loved. I understood the treatment plan they created for me and I liked that they had pictures to show me since I am a visual person. This visit was the first time I left a dentist office knowing exactly what I need done and not feeling like they were trying to get over on me. I also liked that both dentists are black and a father and daughter duo. The office was clean and big. They have a lot of up to date technology that helps them perform their duties to the best of their ability. Fingers crossed that I continue to receive good service at this office. The only negative experience I received so far is I waited two months for an appointment only to be told that they scheduled me on a day that the office would be closed so I had to wait two more months to be seen. Also the day before my appt, they called me saying my insurance was invalid which it was not. They had wrote the wrong info down. I’m glad we got that corrected but they definitely should check a patient insurance ahead of time not the day before their appointment. So if a problem do occur, it could be handled in a timely manner.
Thank you!
Negative experience: Deeply disappointed in the appointments process. Despite having emails and multiple phone numbers, the office failed to record an appointment established four months earlier because a clerk had mistyped ONE of the phone numbers. Despite having multiple avenues for reaching us, the office did not bother to call the other numbers or try to reach us by email. When we called to confirm, we were told that the appointment was cancelled because they couldn't reach us, and that we would receive a follow up call by close of business that day to reschedule. Six days later, we decided to go with an office that returns phone calls and follows up as promised. Mahan Village Dental Care may be the greatest dentists to ever drill a tooth, but their administrative staff is among the worst I have ever encountered.
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 850-354-8161, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: I was dreading going to a new dentist. Crystal was amazing and so gentle during the cleaning and Dr. Scott was such a blessing during two extractions! Everyone in the office is amazing and friendly! You can’t go wrong with Mahan Dental Clinic!!
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Mahan Village provides excellent dental care with professionalism and compassion. The staff is amazing and I'm thankful for their wonderful care.
Thanks so much!
Fantastic experience: The office is nice, the staff is knowledgeable and nice. They explain everything and make you feel comfortable. They listen and get it right every time.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Negative experience: I waited 3 months for my appointment. Two days before my appointment they called to inform me that they do not accept my insurance.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-354-8161. Thank you.
Positive experience: Good Services; however, don't make any additional plans the day of your appointment. Wait times are horrible.
We appreciate your feedback. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: My experience with Mahan is always a pleasant one. They do a great job and I would recommend them to any and everyone
Thank you for reviewing us!
Fantastic experience: The customer service and professionalism was exemplary!!’ Best Dental experience ever!!
Thanks so much!
Fantastic experience: Everyone was so nice and helpful. Any questions i asked during my examination they explained thoroughly. I met Dr. Cole she was so nice, and my hygienist Aubrey was the best!
Thank you for your review! We hope you have a great day!
Fantastic experience: As a new patient, I really enjoyed my experience here. Staff are supper friendly & helpful.
Thanks! We love our patients!
Fantastic experience: I’ve always had a great experience here. Very professional and thorough. Everyone is very friendly.
Thank you for your review.
Fantastic experience: I want to thank Dr.Scott and his staff for the greatness and caring of his staff all very courteous polite greet with smiles all the time but most importantly for the great great dental dentures care ever thank you all very very kindly you shall be recommending to others .
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Dr. Cole and Gabby were great. I had a crown repaired and that tooth and another prepped for a permanent bridge yesterday. My mouth has no soreness today. When I became fatigued during the procedure Dr. Cole and Gabby gave me a break.
Thanks! Have a wonderful day!
Fantastic experience: Dental Hygienist was very friendly, pleasant, and professional as always.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: The doctor that I was to see for my comprehensive check up was scheduled to be off that day I scheduled for a cleaning which went extremely well. The hygienist was wonderful, but the Doctor Who saw me in the place of the doctor I had the appointment with , Did not do a good check up the check up from the doctor was poor. He barely looked in my mouth and misunderstood the x-ray
We’re sorry to hear about this. We will be sure to take the details of this review back to our team. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 850-354-8161, and we’d be happy to resolve these concerns offline. Thank you.
Fantastic experience: I love my dental hygienst Pam, she is absolutely thee best and even made me smile yesterday without even knowing that I was going through something.
Thank you for your review.
Fantastic experience: Customer service is excellent and I feel like I chose the right office for my dental care!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I enjoy going to Mahan Village Dental Care, everyone is always friendly and professional.
This feedback means the world to us. Thank you!
Fantastic experience: Had a Wonderful experience at Mahan dental, it was my 2nd visit and I couldn't say anything bad so far. They got me in real fast because I had a tooth that needed removed and needles to say I was terrified but Dr. Scott, BB and the other dental assistance made me feel so at home and comfortable!! I would just like to say Thank you all at Mahan dental from the Receptionist up front to Dr. Scott and all his crew in the back you ladies Rock!! Thank you again
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: The dental hygienists are extremely kind and patient. They always provide easy to understand, thorough, and individualized education about dental care and what you can do to improve your dental health.
Thanks so much!
Fantastic experience: The entire staff was friendly. Dr. Cole and Crystal are particularly caring. I would certainly recommend this practice.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Negative experience: I left there with same front chipped tooth as I went in with. Seems bonding doesn’t last if they do it. Wanted me to reschedule for up sales!!! Find another office. I did and I’m thrilled.
We appreciate your feedback. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: I love Dr. Scott and his staff. They always provide excellent customer service and make me feel comfortable each visit.
Thank you very much!
Fantastic experience: Dr. Cole and her staff are highly skilled in their work. The customer service was impressive, and they made a genuine effort to ensure I felt comfortable during my dental procedure.
We love seeing these reviews! Thank you!
Positive experience: Good service, very thorough, everyone was kind and friendly. Only thing I'd like to change is i wish they could be more punctual, both my husband and I were called in 1 hr after our actual appointment.
Thanks! Have a wonderful day!
Fantastic experience: Very nice and professional and trying to work me in sooner for cleaning and X-ray if have cancellation.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Great staff and take care of my teeth well. Dr.Scott is such a pleasure and concerned about my overall oral care. I have the best dental hygienist, Ms.Brenda. Please make an appointment; you will be taken care of and your oral health improved.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: The atmosphere and staff are so welcoming. They greet you with a smile and are very genuine. The best dental care I've ever received.
Thanks! We love our patients!
Negative experience: I honestly was debating on not writing this review. As I usually go on here to provide positive feedback. However, today is not the case. As my scheduled cleaning turned into a 2 hours waste of my time. I had a scheduled cleaning and was suppose to be my first. Prev checked months to have my prev dentist send my X-rays and records. But as I arrived on time, due to all the bombarding automated text msgs I had received the days prior. I checked in, was not even properly greeted by front office staff. Then was told that I DO have a scheduled appointment of dental cleaning but then they did not assign me a dental hygienist. Then front desk staff proceeded to ask me who scheduled me? How would I remember? They did the scheduling. They told me then to wait as today I would only be getting my X-rays done. This wait turned into an hour then an extra 20 mins. NONE of the front office girls apologized for their scheduling mistake or lack of.. the only people who shared any ounce of kindness was Dental Asst Crystal B. Who did my X-rays and Dr. Scott who identified what I needed done. All in all, still disappointing. So a word of caution to others, looks good on the outside but customer service in front office staff was highly lacking. Double check your appointments.
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 850-354-8161, and we’d be happy to speak with you. Thank you.
Fantastic experience: All I can say is the professionalism and dedication is obvious and will impress anyone coming for the first time like me! I was given the upmost courtesy by taking care of my dental and painful delima. Dr Scott was excellent BB his assistant also. Actually looking forward to going back again and that doesn’t happen often. Thank you Al
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: The staff was very polite and the dental hygienist Mrs. Brenda showed compassion in the job she does and to me as a patient. Mrs. Brenda does great work.
Thanks! We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The waiting time was long. The entire visit was professional and staff was courtesy and positive. Great atmosphere.
Thanks, we appreciate it so much!
Fantastic experience: I visited this office to get my tooth extracted. My experience here was awesome the staff was very friendly and helpful and the doctor Dr. Edward Scott was amazing and made me feel very comfortable. I highly recommend
This feedback means the world to us. Thank you!
Fantastic experience: I love the promptness of staff! I’ve never experienced dental in this way been to several dental facilities and the place is above and beyond exceptional! The staff is informative and explanatory about every procedure! This will be my dental practice going forward
This feedback means the world to us. Thank you!
Fantastic experience: Excellent staff! I was very impressed with my visit at mahan dental village.
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: Great experience. Big place and everyone is really nice and knowledgeable. BB was amazing and made me feel comfortable. The doctor explained my options and what's next. I was very pleased and recommended Mahan for all dental needs.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I would like to say this is the best Dentist Office In Tallahassee very prompt professional and Great Energy I was in so much pain called them and Do tor Scott didn't hesitate to treat me and do emergency oral surgery because my Tooth was fractured and down to the nerve Awesome Experience
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Fantastic experience: Aubrey and staff were phenomenal, very professional and kind. Beautiful office with great customer service. Affordability combined with excellent care! Felt like I was their patients for years. Definitely a 10/10 wish I could give them more stars.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: Extremely disappointed in this practice. I scheduled an appointment here almost five months ago and gave them my insurance information over the phone at the time of scheduling. The day before my appointment, I received two calls from them in the span of two hours while I was moving out of my apartment. Once I finally checked my phone, I received a text from them at 2:30 pm stating that my appointment for the next day was cancelled because I hadn’t responded to their call two hours prior. Mind you, they called about 7-10 days ago and I confirmed my appointment at that time. This is absolutely no way to run a practice. The office staff has poor communication skills and terrible service to patients. Absolutely will not be rescheduling here.
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 850-354-8161, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: Very professional, punctual, clean, & patient. I am very pleased & will be changing providers for my whole family.
Thanks a bunch! Have a great rest of your day!
Fantastic experience: Yesterday was my first visit to Mahan Village Dental, and I am so thrilled with my experience. I’m an anxious dental patient, and Aubrey is SUCH an incredible hygienist. She was patient, kind, thorough and overall exceptional. The practice was so busy during my appointment, and she triaged beautifully and professionally while also making sure I was cared for. She made what I thought would be a terrifying experience into a calming one. I’m very grateful!
Thank you! Have a great day!
Negative experience: The only thing the staff was concerned with was how good my insurance was & when they found out that the procedure I needed was not covered their attention quickly turned away from me. They did make sure to get take advantage of what was covered which in the end had no effect on my outcome. If you are wealthy this is the place to be. I was totally disappointed, I choose the wrong place for someone struggling to make it.
We’re sorry you feel this way. We believe in providing our patients with optimal dental care and supportive, positive experiences. Complete patient satisfaction is of the utmost importance to us. If you would like to discuss the details of this message further, please contact our office directly at 850-354-8161.
Fantastic experience: The service was terrific!!! Everyone was very professional and friendly to my daughter Allison. We will continue to come to Mahan Dental Care.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Mahan Village Dental Care is outstanding! The staff is welcoming, the clinic is modern and spotless, and the care is top-notch. Dr. Scott and the team are professional, thorough, and genuinely caring. They explained everything clearly and made my visit comfortable and stress-free. Highly recommend for exceptional dental care!
We love seeing these reviews! Thank you!
Fantastic experience: Aubrey is an amazing hygienist who addresses each of my needs and concerns. Dr. Scott is patient-centered and kind! I'm so grateful to have my dental care with providers who demonstrate genuine care for me.
Thanks! Have a wonderful day!
Fantastic experience: Wonderful experience across the board. Clean environment. Staff was friendly and respectful. There was no long wait period. I look forward to my upcoming visit.
Thanks! Have a wonderful day!
Fantastic experience: Very family oriented staff and always smiling. Dental procedures are no fun but they make you feel comfortable during the whole process. All my family goes there! Except my little one because she’s still a little one and too young
Thank you for taking the time to review us.
Fantastic experience: “ Dr. Scott and Ms. Brenda attended to my dental needs during my visit. To say that they were “ merely professional ,” would be an understatement.Ms.Brenda’s pleasant demeanor and calming bedside mannerisms were indeed a refreshing encounter . I thank you . The same with Dr. Scott . I appreciate you ,and your staff .
We are incredibly grateful that you took the time to leave us a review! Thank you.
Fantastic experience: Every one was very nice and kind I'm just Scared when it comes to the dentist, but Overall, everything went very well. The tooth was pulled. And I didn’t even know it the doctor and the nurse were amazing
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Excellent dental care is provided here along with great customer service! I have been a patient for over 5 years and am happy to recommend Mahan Village Dental Care.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Love Mahan Village Dental, especially Pamela - she goes above and beyond making patients comfortable, she’s so detail oriented and thorough. Really appreciate the service they provide!
We love seeing these reviews! Thank you!
Fantastic experience: Best dental office I’ve ever been to. I was anxious about going for years and they wiped those fears away. They always get me in quick and fix any problem immediately.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: It was an excellent visit. Everyone was very professional and gave very detailed information that will help me make the best decision for my dental care.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Negative experience: the receptionist with an attitude was my tech. your practice appeared clean, professional and efficient as did you dentist. I lost a front tooth and was told you could not see me again till the end of november. further, that was just another full consultation not treatment. when I asked questions about the timeline and procedure which would leave me cosmetically impared for a long time, the dentist said you were a busy practice but she would try to expedite. the tech told me about my coverage only being for 1 tooth. I let all know I could pay and wanted the quickest possible resolution. the next date I was given was march? when I asked if u did not want to treat me I was told november got filled. no procedure was permitted and I left very upset with a missing front tooth. at my husband's suggestion, I call united healthcare that apologized for seeing me monday because of the hurricane. you were select for convenience. it was more than a disappointing experience.
Negative experience: "What is incredibly frustrating is being abruptly interrupted and put on hold without any courtesy or warning. A simple ‘excuse me’ or ‘let me put you on a brief hold’ would go a long way, but the rudeness is blatant. While the doctor and some of the assistants are excellent, certain members of the staff, particularly in the billing department, have a way of turning a positive experience into a negative one with their communication. Their condescending tone can make you feel insulted, as if you're being treated like you don't understand basic information. After being a patient for over four years, I’ve decided I will not be returning. It's not about the money—it’s about the lack of customer service. There are many other offices where simple respect is part of the experience. I don’t mind paying for services, but it’s disappointing when asking a sincere question is met with such dismissiveness. I’ll also be advising my clients and customers to avoid this office due to the poor treatment I’ve encountered."
Fantastic experience: 1st time there was a little rough but I enjoy going now. It took an extra long time the 1st initial visit but all the staff are nice and accommodating.
Thanks so much!
Negative experience: Absolutely awful experiences in this office. Had to wait well over an hour for my appointment. Then went back for fillings only to be told my appointment had been canceled but no one reached out to reschedule it. Had to reach out about a billing question, was told a manager would call me back. Never received a return call. Was told multiple times on my first visit "Its better to text than call." Sorry but that's not the way a good business operates. I will never be returning to this highly disorganized office.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-354-8161. Thank you.
Fantastic experience: When I first moved to Tallahassee my greatest concern was to find a new dentist, I had been with my previous dentist for many years. But, Good is good I was lead to Mahan Village Dental Care and my first visit was fenomenal. The office is very pleasant and the front desk staff are very professional. Pamela is very knowledgeable and friendly made sure to make me feel comfortable during my visit and provided all the information I needed. Dr. Scott welcomed me with a big smile and did a very thorough examination. My next visit was scheduled promptly by Pamela who will continue to be my dental hygienist. I am very happy with my overall experience at Mahan Village Dental care.
Thanks! We love our patients!
Fantastic experience: Would highly recommend for a dentist office! Very nice staff and honest people. The dental hygienist Ms. Pam is awesome sauce. Five stars. Dr.Scott is lovely as well
Thanks so much!
Fantastic experience: I have been a patient on Mahan Dental for many years. My experience this past visit was excellent as always. The front desk staff was professional, my hygienist Aubrey was the best. She explained everything she was doing and is a consummate professional. Dr. Scott as always is a grat dentist
Our patients mean the world to us. Thank you so much!
Negative experience: The visit took toooooo looonng. Too much wait time for finance to be called come in and collect payment. When finance personnel came in, she began talking BEHIND my back? I asked "should I turn around?" Then, it was a problem with your card reader. I had to EVENTUALLY write a check. EXTREMELY too much time to get prescription and post extraction instructions!!!! Dr. Scott only took 90 seconds or less to extract two tooth. Why was I in the office WELL over two hours. The music was too loud too stimulating! I asked for headphones and was told they walked off" I would LOVE to have Gospel music playing!! It was too much talk over me, a patient, saying HOW/WHAT they told whomever they were gonna be off Friday
Negative experience: I give Mahan one star because I cannot post if I give them zero or I would. I had an abscess and a bad tooth. I attended and was given about 11 shots of novacaine to facilitate the extraction of of the tooth. I was then put on nitrous for a good while. After all this the dentist began to physically pull My fractured tooth out. However the pain was too much. He told me the tooth was pressing on the abscess and pulled it gently slightly to erase it. However he referred Me to an oral surgeon stating I needed to be under full sedation to have the extraction. One of the medical team there informed Me that the abscess was preventing the novacaine from having any effects. I was prescribed anti biotics and pain killers and sent on My way. That afternoon found me in the ER where a doctor examined My tooth and abscess. He told me he has landed many of them but mine was too small. I was given a drip of antibiotic. The ER doctor asked Me if I had any anti biotics. I showed him the ones that the dentist had prescribed Me. He said they weren't strong enough and told Me to continue the course of them. He also prescribed Me what he called the "atom bombs" of anti biotics. I completed both courses and the abscess was completely gone. I called mahan and made an appointment with the intention of finally getting My tooth extracted. I attended 20 minutes early. I sat in the dentist chair awaiting the dentist. Instead a young lady dental assistant came in and said to Me very nervously that the dentist can't pull My tooth. I asked her why not and related my tale. She was increasingly nervous and fidgety. I asked her what I am supposed to do to get My tooth extracted pointing out this is now my 3rd month of attempting to get it done. She recommended I go to two other clinics that are used by homeless people. In so doing she told Me again that the doctor said I needed to see an oral surgeon. I now have to find transport to take Me all the way to Perry in Florida to have My tooth treated. My dental insurance doesn't cover Me for anywhere in Tallahassee. I had also been told initially that once My bad tooth was extracted Mahan clinic would work with Me and my health insurance to give Me the smile I want.
Hello, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-354-8161. Thank you.
Negative experience: I've gone to previous dentists for routine cleanings my whole life, all of which told me I had perfect teeth and excellent hygiene. I go here, and they tell me I have TWENTY cavities, needed Botox in my jaw, and Invisalign ... you just have to laugh at that point. Clearly a money suck! I went to a new dentist a month later, and they told me it was insane that they would suggest that. Every time I went, I would be waiting at least 30 mins longer than when my appointment was supposed to start. I've had appointments cancelled last minute. Oh, and they never transferred my information over when I requested it for a new dentist office. They have nice staff members, but that's about it. They need to make some SERIOUS changes.
Fantastic experience: Excellent & friendly staff!! I usually HATE going to the dentist, but they all went out of their way to truly make sure my experience was a great one (to include the Dentists). The work they've done has been great & the equipment used has been state-of-the-art. I'm SO thankful I found them!!
Thanks so much!
Negative experience: Drove quite a long ways at the suggestion of a current patient. After filling out 6 or 7 pages of paperwork, they call me over to go over the cost. I am there for an exam, x-rays & cleaning. Same insurance for years but with them it's somewhere around $150 (I don't remember exactly). I ask why, they are charging me 50% of x-rays, when I say something, they then charge me 20%. They had me paying a deductible of $50, I say something & he takes it off. This is 2024 and I know they can see my insurance info plus some. Then I'm told they do a cancer screening that isn't covered by insurance and I have to pay 100%. I don't want a cancer screening (nor is it deemed necessary or beneficial by my insurance company). She has me wait while she goes back and talks to the hygienist and comes back many minutes later saying that it's "non-negotiable". That I have to pay that now and every year thereafter. What a crook! They would not see me because I didn't want the cancer screening they were forcing up on me. This shouldn't be allowed by any dentist but any dentist that hinges your visit on a non-covered procedure and your declination of said procedure is unscrupulous. Beware!
Heidi, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-354-8161. Thank you.
Negative experience: Worst dental office ever! I went there for a cleaning and to have my teeth examined. The dentist recommended I had a few cavities filled. Was told I would be given a call back for the price here it is almost a month later and still no call! They don’t pick up the phone so good look trying to get ahold of somebody. Still waiting on my call back hopefully I won’t have to pull out this tooth
Jordan, we are happy to look into this for you. Please call us at 850-354-8161, and we can discuss the details of this review further. Thank you for sharing this information with us.
Negative experience: I called in December (6 months ago) to make an appointment to be seen. They said May was the soonest and I received similar answers from other offices so I said that was okay. I call today to confirm the appointment I was supposed to have today for them to tell me my appointment was cancelled for some unknown reason and no one reached out to me about it. The resolution was that they "might" have availability soon. Insane and unprofessional.
Trever, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-354-8161. Thank you.
Fantastic experience: March 2024 I began my Invisalign journey! BB the dental hygienist was amazing. She attached my attachments with ease and comfort. She was patient and informative. My visit was awesome! Oh yea she even called me later that day to ask how I was adjusting to my first tray. Thank you BB you will always be remembered as the one who started my Invisalign journey.
Thanks! We love our patients!
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