Agave Dentistry
Information about Agave Dentistry
85122, Casa Grande
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Welcome to Agave Dentistry! The practice that is devoted to providing an enjoyable dental experience for the entire family. We are dedicated to providing experienced, innovative and gentle care to each and every patient by offering a full-service, state-of-the-art dental practice right in the heart of Casa Grande, AZ. Doctors Davis and Wallis understand how difficult it can be to find the right dentist to suit all of your family’s needs, and that is exactly what they keep in mind when caring for you as their patients.
Our comment from Best Dentists Club about Agave Dentistry:
Agave Dentistry is renowned for its warm and welcoming atmosphere, where clients consistently praise the friendly and professional staff. The team prioritizes patient comfort and understanding, ensuring that every visit is both pleasant and informative. Many customers highlight their satisfaction with the efficient services, including quick appointment scheduling and thorough dental care.
Key strengths of Agave Dentistry include:
- Exceptional Customer Service: The staff goes above and beyond to make patients feel at ease, fostering a friendly environment that eases dental anxieties.
- Highly Qualified Dentists: Dentists such as Dr. Davis and Dr. Wallis are frequently mentioned for their professionalism, care, and ability to clearly explain procedures.
- Efficiency: Many reviews commend the swift and effective services provided, complementing the minimal wait times and thorough examinations.
- Positive Patient Experiences: Many clients express their gratitude for the compassionate care received, often mentioning how the team helped alleviate their fears regarding dental work.
Overall, Agave Dentistry stands out as a top choice for those seeking reliable and professional dental care, with a strong emphasis on patient satisfaction and comfort.
Services and Treatments
Agave Dentistry: Reviews
Fantastic experience: The staff at agave are so nice...very welcoming an the doctors are great ...the best dentist I've been too in a while .
Fantastic experience: Everyone in the office was very friendly and helpful. I'm definitely happy that I chose them to be my dental provider.
Fantastic experience: The staff was welcoming, and everything was explained clearly, which made me feel comfortable right away. I was happy with their quick/efficient services and will be going back!
Negative experience: Hello. Well as it turns out, the bridge you made for me has never fit properly. Then Dr Wallace tried to fix the unfixable piece. Rather than comparing it to the impression taken, I was told to learn to adjust my bite. B.S. To add insult to injury I was charged $125 dollars for a teeth cleaning, because you added other charges I shouldn't have been charged for, as it was part of the initial arrangement. Your billing person didn't even look to see if I had a credit, of which I have a $50.00 credit that was not applied. I'm very upset at the services I have received. I believe I should be refunded my total payment for the bridge. You can have it back. I purposely didn't post this to FACEBOOK in order to give you an opportunity to the right thing. How do you plead. Bob
Fantastic experience: Every body was really nice put me at ease I was really nervous thank you really nice ambeance thank u
Thank you for the kind review Laverne!
Fantastic experience: Another 6 month follow-up, and another thoroughly professional job. If it sounds like I’m repeating myself, it’s because I’m doing so. The entire process from arrival to departure was exceptional. From the Front Desk, to the Hygienist, to the Dentist (Dr Wallis), and back to the Front Desk, it was all the best I have experienced. I’m 78 years old, and have frequented many dental offices. Agave Dentistry is hands down the best.
Negative experience: My experience was less than quality work. And did not redo the work. Then based on my posting before he also cancelled my wife from agave. Sorry owner.
Thank you for taking my call today. I am sorry that we were not able to meet your expectations, we sincerely strive to meet or exceed all of our patients expectations. When we fall short we are more than willing to do whatever we can to make it right. We apologize that we weren't able to do that for you. Best of luck to you in the future!
Fantastic experience: Was my first time. All staff were friendly and courteous. My teeth cleaning was great. Thank you
Fantastic experience: Very friendly staff and wonderful dentist!!
Fantastic experience: Agave has an amazing staff. They are courteous and professional and make you feel welcomed. Dr. Davis is polite and professional and talks to you as if he’s known you for a while. Highly recommend, Agave Dental.
Thank you Tyrone, it was a pleasure to meet you!
Fantastic experience: Quickly addressed my issue. They were very helpful and empathetic. Great team.
Thank you David!
Fantastic experience: Very professional, friendly staff. Easy check in process. Dr. Wallis is knowledgeable, thorough, & kind.
Thank you for the kind review Marlene!
Fantastic experience: I can’t say enough good things about this dental office!! Called with a bad toothache for my senior mother. She had never been there and they still got her in the next morning. The staff and dentist were top notch!!!
Thank you for trusting us with your mother's care!
Fantastic experience: They were able to get me in on short notice. Very little wait time in office, very pleased with the service!
Thank you Ed, was a pleasure to meet you!
Fantastic experience: I sincerely appreciate the care and generosity of the Agave Dentistry staff! Very kind and thorough with their work, made for an amazing experience for everyone! Thank you, Israel Martinez!
Thank you Israel!
Fantastic experience: Everyone was so amazing. So helpful. So nice. The receptionist was so friendly and Dr Wallis was incredible and his assistant. 10/10 amazing
Thank you Natasha!
Fantastic experience: I felt very comfortable there with Dr Tyson Davis, the staff. Thank you very much. Will see you soon. I was greeted very nice thank you. See you Wednesday morning.
Thank you Shirley!
Fantastic experience: Excellent service. Helpful. , friendly staff. Highly professional.
Thank you for the kind review Larry!
Negative experience: I get too many notifications about my appointment. I got one a month out from my date. Then I get notifications by phone, email and text. Too much. My appointment was for 10:00. I was called back but it was 10:30 before the technician started cleaning my teeth. She only spent less than 30 minutes on them. She was finished for her 11:00 appointment. In the past it's taken 45 minutes to an hour. I don't really know if she did a good job. If it is so important for me to show up on time for my appointment I would expect to be seen on time for my appointment. And appointments can only be made on the hour? Time is something I can not get back.
Fantastic experience: Wonderful efficent and good care. Everyone is kind and very professional.
Fantastic experience: Agave dentistry team is great! Always friendly, thorough, and a great dental office! I highly recommend them.
Fantastic experience: Very clean and got appointment the same day was surprised Did a very good job and I look good again Thank you much
Fantastic experience: My fist visit at Agave Dentistry. Friendly, informative about what needs to be done, and what options if any i have. Made me feel.more comfortable the procedures that they are going to do. Went over my insurance in a simple way.
Fantastic experience: These folks are the best. Very caring and they have a great sense of humor. Always on time and very efficient. Great work ladies and gentleman.
Fantastic experience: Got me right in, are friendly, competent and I can highly recommend them
Fantastic experience: Outstanding! Both the assistant and Dr. Answered my questions . I think this is a good office!
Fantastic experience: Agave Dentistry will meet or exceed all your expectations. They have a very professional, knowledgeable, courteous, and friendly staff. They provide great service at every point of contact- from text/call reminders, to employee interactions, dental work, and billing. Agave is a smooth running machine. The facility is clean and modern. They’re gentle, and strive to make sure you’re comfortable and pain free. Dr Davis and Dr. Wallis are awesome! They’re highly skilled, honest, and friendly, and are among the finest dentists I’ve ever had. I highly recommend Agave Dentistry for your dental needs.
Fantastic experience: I was extremely nervous but when I arrived all the staff including the dentist were amazing. They made me feel extremely comfortable and explained everything that needed to be done. They were very friendly, professional and caring. They treated me as though I was family and that means so much to me. I've had many bad experiences with being at other dentistry in my life. I am so happy that I finally found people that take you very seriously. Thank you to all the staff. You guys are amazing. There's no place that I'd rather be. I highly recommend them to anyone and everyone that has had issues anywhere. This is definitely the place to be. This is my favorite dentist in Pinal county. I've never been so satisfied with my teeth. I feel so comfortable. I could never go anywhere else. I thank God every day. I promise you that you will get the best care that you've ever encountered. Thank you again to all staff. You all are Amazing.
Fantastic experience: this is a very special dentistry. Awesome dental assistance\receptionist billing department. The doctors are awesome. I felt very relaxed. No need for that glass of wine to calm my nerves lol no they’re not offering it there either. I was in and out in about an hour and a half the half an hour is due to my talking. I have the gift of gab yes I do. highly recommend this dentistry, agave dental family dental. now time for lunch. my husband received his brand new two front teeth. The procedure started before Christmas. But we’re happy to say that he did get them a little late after Christmas, but he’s able to bite into a sandwich and corn on the cob once again. very happy and I’m very happy that I get to see his smile again.
Fantastic experience: I’m 50 and before I came to Agave I was traumatized! I’ve been coming for almost maybe a year and I love everyone and Dr. Wallice, so glad I found the office, I’ll never go anywhere else best place ever! ❤️❤️❤️❤️
Fantastic experience: It was great. Very professional. I get anxious when I go to the dentist but they always make me feel calm. I’ve been going there for 6-7 yrs. My sisters have gone there for 10 so we do love it there. Great dentists and staff is always friendly and caring. Highly recommend. Thank you
Fantastic experience: I have been to several dentists in my life time and I must say your office is the best. From the time I arrive to the time I leave they make me comfortable. I would recommend to all family and friends. Thanks again for giving my smile back Bonnie Larson
Fantastic experience: Very kind clean, professional and patient, highly recommend Exceptional staff and Dr.
Fantastic experience: I have been a patient for over a year now, and can highly recommend this practice to anyone who seeks proffessional dental care in the Casa Grande area. The staff here are caring and efficient and Dr Wallis is just the best. No need to go on and on, just go there and see for yourself. Thanks Agave!
Fantastic experience: Very professional deep cleaning! No complaints! It was my best experience here for teeth cleaning! Josh or Joseph, young man was so nice and caring about my comfort. I really appreciate that! He’s a definite keeper in my opinion on my teeth cleaning every 4 months. Yes, I’d pick him every time! . Thank You Agave Dentistry!!!
Fantastic experience: Had my 6 month check up and cleaning. They were prompt and did a thorough job as usual!! Highly recommend Agave Denistry plus the young man was really good! Great personality and very professional.
Thanks Dan!
Fantastic experience: I receive outstanding care and service every time I go their. Entire staff are very friendly, courteous, and professional. Dr. Davis is very personable and outstanding! I find Agave to be the best Dentistry ever.
Fantastic experience: Agave Dentistry the only dentistry I look forward to seeing. Exceptional
Fantastic experience: They made me so happy I cried they gave me my life back they are so nice and sweet there they go above and beyond for you
Fantastic experience: When I walked into the office it felt so comforting, like your Dental Offices. The staff were wonderful. I’ll be back
Fantastic experience: Really nice office and the staff is friendly and personable. Makes sure you're comfortable and keeps you informed.
Fantastic experience: No complaints about Agave Dentistry. Staff is incredible, the two doctors are cordial and kind! You can tell they teach their staff to actually care for you! Highly recommend this spot if you are looking for a new dentist!
Negative experience: The last 2 visits here at agave dentistry, I ended up paying out of pocket because it turned out that they are not in my insurance contract providers list in the “ last 2 weeks.” . Both times I wasn’t told until after the treatment/ : procedure was done. I think the office staff could have told me about the.change in insurance before the procedure so I could have made an informed decision instead of ending up paying the whole thing out of pocket!
Thank you for your feedback. We’re sorry to hear you were unhappy with your recent visit, and we’d like to clarify the situation a little.
At your previous cleaning, we proactively contacted you the day before your appointment when we saw your insurance was inactive and asked you to come in early to resolve it. At that time, we were able to find out that you did not have active dental insurance, and we proceeded accordingly.
For your most recent visit, we were not given your new insurance information until after your appointment was completed. Without knowing which insurance you had in advance, we had no way of verifying coverage or notifying you of our network status. Additionally, our check-in form includes a clearly marked box to indicate any changes to insurance, which was not selected during your visit.
We also send out automated text reminders before each appointment, which specifically ask patients to notify us ahead of time if their insurance has changed. These reminders are intended to help prevent surprise charges and allow us to provide accurate benefit information before treatment begins. We did not get a response from you about any changes to your insurance.
We do our best to support our patients and communicate clearly, but we also depend on timely, accurate information from patients to do so effectively. If you’d like to speak with us directly or review your account, please don’t hesitate to reach out to our office.
Fantastic experience: They are very professional and do a great job of explaining what needs to be done. Their fees are reasonable and are thorough in teeth cleanings. Highly recommend!
Fantastic experience: I was a new client at Agave Dentistry and I couldn’t have made a better choice! They do excellent work and very professional. My hygienist was phenomenal!
Fantastic experience: Love Agave Dentistry! Staff is always so helpful. Angie the hygienist is such a gem! I look forward to my cleanings ✨ with her.
Fantastic experience: All the staff is very helpful and friendly. My hygienist, Josh. Was extremely thorough, explained everything, and so nice. Both dentists are so helpful and kind!
Fantastic experience: The staff are knowledgeable, professional, and friendly. Josh the hygienist is excellent!
Fantastic experience: Agave Dental is amazing! There office staff were all friendly and professional. I saw Dr Wallis who was personable and easy to talk to. He explained things along the way and listened to all of my concerns. I am happy to report that I now have a new Dentist when I snowbird here.
Fantastic experience: We have been going to Agave Dentistry for at least ten years. Dr. Davis and Dr. Wallis are very good, personable dentists. All the dental hygienists have been very good. Josh did an excellent job cleaning today.
Fantastic experience: Angie cleaned my teeth this morning. She is thorough, professional, and very efficient. The medical assistant who took x-rays was also professional and polite.
Positive experience: Everyone at Agave is easy to work with. My care was fantastic.
Fantastic experience: I snowbird to Casa Grande from Montana, so I would normally have dental work done at home. However, I suddenly developed a serious toothache to the point I couldn't chew plus the tooth felt loose. Agave was the only dental office willing to see me that day. The staff was very friendly and helpful. A quick x-ray indicated what the problem was. I would absolutely recommend Agave.
Fantastic experience: I started at Agave in 2015 based on the recommendation of the Employee Health Nurse at work. Wife and I were very happy with them but Agave was not in network for the insurance I had after retirement. We switched insurance in 2021 and were able to use Agave again. Excellent care at all levels, from routine cleaning and exams to removing a bad tooth, placing an insert, and installing a new tooth that matched the others in color and fit. We have recommended Agave multiple times to friends and on Nextdoor app.
Fantastic experience: My ❤️ goes out to Jessie. She tried SO MUCH not to inflict pain on me, bcuz my jaw is shaped in a CHALLENGING way it could not be helped. Dr Davis was caring and empathetic to my needs. Front desk staff AMAZING, patience was needed to get me through check out and rescheduling. See y'all soon.. you've been warned
Negative experience: One star because I cannot put zero stars. After my first appointment I noticed they didn’t even spell my last name correctly on my receipt and that should’ve been the first red flag that they don’t pay attention to detail because upon booking a consultation they do ask for an ID and my insurance information. I have had cleanings done here and they were great, no complaints and the hygienist was very welcoming. The dental work I received however has been anything but satisfactory I got a crown done in December, it was incredibly painful. Had it readjusted and that did help a bit but over time my gum became more swollen. Fast forward to now, late March, I had a separate appointment for a filling and I mention the discomfort I still had on the crown as well as a small bump I had on my gum above it. The dentist x rayed and gave me a referral to another dentist. Now here is where the nonsense starts, they claim that the referral they gave me is them telling me I need a root canal. I was never diagnosed this. I was just given a referral not told that I need a root canal, these are two separate things and they refuse to acknowledge it. The filling they performed on me also chipped off 12 days later while I was eating chicken. It didn’t even last 2 weeks (they’re supposed to last years) and it looked off the entire time. I booked an appointment with a separate emergency dentist to fix to chipped filling and he immediately noticed I needed a root canal, not just a crown. I communicated clearly everything I was having an issue with, while I was still at the dental office (Agave Dentistry) the dentist response was to refer me to another doctor. I have to spend a lot more time and money fixing the work that was done incorrectly when the dentist could've just done both the filling and the crown correctly in the first place. I could post the photo of my chipped filling but I won’t, only because that would embarrass me. EDITED TO ADD SINCE I CANNOT RESPOND TO THE COMMENT: I really don’t like that you mentioned doing the additional x rays at not extra cost like it’s some kind of grand gesture when it’s really the least you can do. I did not have any pain on my tooth whatsoever until I got that crown done, incorrectly, by the way. There was a point that the pain became so intense the entire lower right side of my face was pulsing. So you trying to find a solution is really just you doing your job as a dentist. The photo I showed you does have two chipped fillings, one that you did (the right one) and one you didn’t do. I never mentioned to you anything about the filling you didn’t do. But since you want to bring that up, the filling you didn’t do was done YEARS ago so it was understandably worn out. The filling I got at your office was done on March 11th and it chipped while I was eating on March 23rd. Quite a lot came off, might I add, noticeably more than the other filling you didn’t do, as you were able to see in the photo I sent. The other filling held up better even though its several years old and the one I got done at your office was only 12 days old which is unbelievable. Therefore, one of the two fillings that chipped was INDEED done at this office, again, on March 11th. Only for it to chip 12 days after getting it done. I have plenty of proof that I got this filling done at your office, including photos with date and time. I even took a selfie while I was still in your office, I was trying to see what the tooth look like in different lightings because it looked off. In fact, you or the other staff may have seen me taking selfies. The fact you refuse to be accountable for the awfully done work you did on me is also absolutely unbelievable but at this point, not surprising.
Mariam, you have brought forth some concerns that require me to provide further information to clarify what you have stated. We always strive to explain the procedures, process and the possibilities associated with each and every treatment. We have explained and notated all conversations and treatment plans. But, since the information is out there, I feel it necessitates a full concise explanation.
If you remember at the initial appointment as well as the following appointments, it was expressed to you upon doing the treatment that the tooth may very well need a root canal due to the extent of the previous filling being fractured coupled with a large cavity which had undermined the previous restoration. However, at the time of doing the initial crown you expressed that you were not having pain or other distinguishing characteristics leading to the need of any extensive treatment other than that of a crown. It was determined to do what was needed and only what was needed. We will never do any treatment that is not necessary. Equally, we will ALWAYS inform you of possible ‘needed’ and or additional treatment.
In the post you mentioned that a root canal was never ‘diagnosed’ and discussed with you. Just to clarify this, the referral we gave you was to an Endodontist, a root canal specialist. It was expressed multiple times that the tooth needed a root canal and to make sure it was clear and understandable to you, we did an extensive x-ray, at zero cost to you, to determine the necessity and to show you the need for a root canal. It was after this x-ray and during the exam that you were told the need of a root canal along with the referral to a root canal specialist. The referral was a piece of paper that was given to you along with the instructions of contacting their office to correlate your two schedules.
In addition, you discussed the chipped filling. Again, please allow me to clarify, the filing of which you sent a picture to my office showing the area that broke was not a filling that was done here at Agave. The filling that you displayed was one that was done prior to you being seen in our office.
You mentioned within the scope of your review that we did not listen to you and did not explain the need of treatment. I feel bad that you feel this way for we did strive to provide you with as much information as possible from the three dimensional x-rays and extensive time spent trying to explain the need of treatment to displaying the x-rays on our large monitors in the treatment rooms. Just to point out that all the other ‘additional’ diagnostic options were at no cost to you.
I hope that you will find an office and Doctor that you will feel comfortable with.
Fantastic experience: Sam took me back and was polite and got me ready for my cleaning and also scheduled my next appointment. Jacqueline cleaned, polished my teeth, and flossed was very nice hygienist. Doctor I seen that day was very nice also.
Fantastic experience: Over the past 2 months I had two old crowns (35 yrs ago) fall out. I was able to go in by the next 1-2 days and then called with and earlier appt as soon as my crowns came in. They also have upgraded scanning tools!! Very considerate of pain issues!
Fantastic experience: Timing was excellent. The dental hygienist was positive. I'm so happy my teeth are doing so well! Thanks for your guidance.
Fantastic experience: Had a tooth extraction and a filling done and it was quick, with virtually no discomfort. After the feeling came back I have zero pain, so I am very happy!
Negative experience: After 5 years, Both of us (Judy and Jerry) will be switching to another Dentist.through out Aetna discount, paid $63 for cleaning, today $115, very rude person at front desk, we no longer accept Aetna discount, if that’s the case why wasn’t informed before I came. I came every 3 months and Judy every 6 months.
Fantastic experience: I have been a customer for a year. Each time I go in the staff is very nice, polite, and helpful. The Dr. was the same as well as efficient. Completely happy with this dentist office.
Fantastic experience: Dr. Wallis, as always, was amazing! I actually like to go to the dentist now
Fantastic experience: Top notch staff and facilities. State of the art equipment. Friendly atmosphere. Highly recommend
Fantastic experience: Great staff and a great dentist to help you get your smile back , highly recommended
Negative experience: I would say they are a good dental care provider but as I was recently notified (not by Agave) but by the VA that I needed to find a new dental care provider. I guess they weren’t making enough money off TRICARE! As a veteran who has served his country honorably this was a spit in the face to me. I hope Agave feels good about this decision. Dishonorable that I didn’t even get an explanation why!!!!
First, please allow me to express not only my, but everyone in this office, a deep sincere thank you for your service. Second, the truth of the matter is that a few years ago the Veterans Administration altered the way that benefits are delivered to providers. Instead of the great Tricare they switched to another insurance company and cut the benefits in some cases 75%, yet the paperwork for the VA remained the same. For years we decided that it was worth it to see our veterans regardless of the bureaucracy. During the scope of those years we continued to negotiate with the administration to no avail. It was an extremely difficult decision to do what we did but our hope is still that the administration will examine how they offer their benefits to the men and women who gave so much. We ask that not only you, but all the wonderful veterans of which we had the privilege of serving will reach out to the VA to have them reconsider their decisions. Honestly, we would love to be back in the service of our wonderful veterans.
Fantastic experience: After two traumatic experiences at other dental offices, I was nervous about finding a new provider. I chose Agave Dentistry based on their great reviews, and I’m so glad I did! Scheduling was easy and the staff was welcoming from the start. Dr. Wallis was warm, friendly, and took the time to explain everything—something no other dentist has ever done for me. He made me feel truly comfortable throughout my visit. The hygienists were also kind, and my cleaning was quick and painless. I highly recommend Agave Dentistry, especially for anyone who has had negative experiences in the past. 5/5 stars!
Fantastic experience: Upon arrival at Agave Dentistry. I walk in like every other individual ,with gunslinger eyes and bad attitude. Besides who likes going to the dentist! All I can think of was how this was around my fifth or seventh time coming to this dentist. And there was no way I could get great service every time. As they were cleaning my teeth in a proper and professional way. The question in my mind lingered. When is that accidental stab gonna come across my gums. But it never happens , because the girls are always very careful, informative and gentle. They never broke out the chainsaw like they do in my bad dentist dreams. OK maybe I watch too much Movies. Needless to say I no longer had a gunslinger look and bad attitude after my visit to this dentist. But I did leave with that big creepy smile. You know the one when you’re trying to show off your beautiful clean teeth, that is only possible when going to a good dentist. All in all I’ve been coming here for a while. The employees in this Dentistry are a blessing. The girls upfront are angels and the doctors are cool cats. I feel you just can’t go wrong with this place.
Fantastic experience: Doctor Wallis was great today. The staff are very friendly, caring and always treat me as a valued customer. The dentists are very friendly and honest. It’s great to know they aren’t just looking to find something wrong. Even though I moved from Casa Grande and have choices a lot closer, I continue to drive the extra miles to go to Agave.
Thanks Susie!
Fantastic experience: Good customer service. Workers were very nice and professional. Doc gave me a detailed explanation of what I needed.
Fantastic experience: As usual, office staff, dental assistant & Dr. Wallis provided great service! I'm a senior, big baby when it comes to dental work. Dr. Wallis and his assistant on 2.3.25 put me at ease immediately & throughout the procedure. Thank you!!
Thank you for the kind review!
Fantastic experience: Great work, most friendly staff and the best dentists. I almost want to visit every day......well it is a dentists office so not really. Seriously, this is the place to go.
Fantastic experience: This was my first office visit. Dr. Wallis was very pleasant and I came back to have my teeth cleaned in the afternoon and Josh was just a delight.
Fantastic experience: Highly recommend Agave Dental. First time patient and everything went smoothly from scheduling an appointment and throughout the exam. State of the art x-ray equipment. Reasonably priced for non insurance carrying patients.
Fantastic experience: The dentists and the technicians/hygienists were very friendly and knowledgeable and took time to answer any questions we had. We are new patients and were able to get an appointment quickly.
Fantastic experience: Every time I go to Agava Dental, I leave feeling like I’ve been very well taken care of. Everyone is so friendly and professional.
Fantastic experience: I actually like my visits to Agave Dentistry since they make the work on my teeth painless and quite quick. Every visit improves my smile.
Fantastic experience: I was pleasantly surprised by the extra care and special attention I was given by Agave Dentistry. Everyone was friendly, polite and professional, and went above and beyond to make sure my dental fears didn’t interfere with my ongoing dental care. I am glad my health plan recommended Agave Dentists in CasaGrande.
Fantastic experience: Excellent dental office. All of the employees are always very friendly & efficient. Had to have a filling, and the process was comfortable and uneventful. Very happy.
Fantastic experience: Dr Davis and his staff are friendly and always do the best for their patients. Have been our family dentists for approximately 10 years. Would not go anywhere else.
Fantastic experience: Very pleased. Great staff and Dentist Dr. Davis Jessica did great job cleaning. Very friendly employees and very clean and comfortable seating. Highly recommend
Fantastic experience: I have been going here for three years. They are absolutley amazing! The dental assistant that did my ex-rays was amazing. I felt very comfortable with them! Love Agave!
Fantastic experience: Had my first teeth cleaning with Karen, and she was phenomenal! Her attention to detail surpassed all my previous hygienists and her technique and professionalism were top notch. As a side note, the dentist was also great but Karen was the star.
Negative experience: I was with Agave for 2 years now. Nothing more than cleaning and has been no issues as far as billing. I would come sometimes for an extra visit for cleaning and I will pay out of pocket till I did my crown. I paid what they asked me which was 1200 out of pocket in once and insurance paid what they asked them to pay and here we go I started not enjoy going there for what they claim I owe $300 for something they can’t figure out what! They just want to get paid. The accountant is absolutely terrible. Absolutely no communication . She supposed to call me a month ago never received anything! I went to her office we did all the calculations and she said I owe 190 for also something she doesn’t know what! They asked me to pay 1200 and no problem asked the insurance to pay their part no problem ( i followed up with the insurance) but she wants extra! They lost my husband as future client for doing cosmetic work ( veneer) for all his teeth! and I am not coming back to this place because of their horrible and dishonest accountant. Anybody who doesn’t want to be in debt please stay away from agave dentistry. At least until they find another accountant. :)
Thank you for the review and the honest expression of your frustrations. I speak for everyone here at Agave in that each and every day we are always striving to be better, do better and become better, but unfortunately there are times (without excuse) when we fall short. Based on your review, we fell short on our reliability in following up with you. I apologize profusely for any miscommunications that have transpired in your behalf. Based on your review, there were two items that you expressed which created frustration; treatment price coupled with insurance reimbursement and the lack of follow up from our office. In regards to the first item, and without going into a lot of detail within the scope of this review, it is not uncommon to have some confusion in regards to insurance estimates and insurance payments. In gaining an estimate of insurance payment for a patient we strive to gain the most accurate estimate as possible, however, with some insurance companies there is still a discrepancy when they finally issue payment. I personally will reach out to you and convey what the insurance covered and what they decided not to cover in your case. I am quite certain that with a little explanation it will make a lot more sense.
In regards to the second issue that you expressed, in regards to the lack of follow up on our part, I am personally investigating and will determine where the ‘ball was dropped’ and why you did not receive a call back, as promised. Here at Agave, we desperately want to be considerate, available and reliable to every one of our patients. This is where I feel that we did in fact fall short with you. As we speak on the phone, it is my aspirations to not only explain the exact figure of the treatment and the corresponding insurance reimbursement, but to hopefully make it right with you for the lack of efficiency on our part. I hope to be able to speak with you about these items soon.
Fantastic experience: First visit . The staff was very friendly. The dentist was very knowledgeable and friendly. Looks like we found our new dentist!
Fantastic experience: Agaves Dentistry is probably one of the best dentists I have ever seen. Everything is always explained of what is going on and what will be happening. I will definitely refer them to friends and family! Every time I have a dental appt, I am so glad I found Agaves! They really take care of you and if somethings not working, it will get fixed! Thank all of you for being my new dentist to go too!
Fantastic experience: I have had only good experiences at agave.dr Davis is a great dentist,very caring knowledgeable and reassuring Does excellent dental work,and the office girls are very kind.
Fantastic experience: They have been my dentist professionals since I moved here in 2009. Never any problems and they work hard to keep me comfortable. Going to the dentist can be a chore, but is one I don't dread.
Thank you!
Negative experience: Staff is friendly. However, my family and I will be looking for a new office. It is fully marked that I have a latex allergy. The assistant even asked me before the hygienist came. Well the hygienist clearly was not paying attention as I now look like I got lip filler and my lips are extremely swollen and in pain.
Fantastic experience: I had a tooth feel like it had broken so I came directly to the dental office without an appointment. Within 20 minutes they had me in a chair and examining the tooth. It was indeed cracked and broken and they set me up to have a Crown installed on Tuesday. Is unbelievable customer service. Is 10 out of 10.
Fantastic experience: Had a wonderful experience and felt very comfortable and informed. Love the $100 dollar exam/cleaning. Dentist and assistant went above and beyond to make sure I understood everything and were both very knowledgeable and kind!
Negative experience: The dentist and supporting assistants are friendly and engaging. The problem with this facility is that there is little to no communication between the doctor and the accounting department. I had my initial exam, etc., then discussed with the doctor my level of commitment, commensurate with my insurance coverage. During the course of continually having the temporary crowns replaced, an opportunity arose where I could facilitate obtaining the permanent crowns. Unfortunately, the kind doctor never conveyed my insurance limitations to his billing manager. Therefore, I was charged $7,000 through my insurance provider, then charged an additional $2,500 as an "out-of-pocket" expense. My friends and neighbors have also noticed billing anomalies. When they challenged the accountant about the issue, they were phoned by the dentist and assured that their "overpayment" would be accordingly refunded. Thankfully, the money was returned. They then received a letter from Agave Dental to the tune of "we no longer want to have a client-patient relationship with you". I advise any readers hereof to be especially vigilant with their dealings with Agave Dental.
Lester, I am sorry that you have had the experience of which you shared; I know that yours is of an isolated incident that is certainly not common. We hope to give a response to your concerns without divulging or breaching any confidentiality to yourself or anyone else. We would never post online the treatment options coupled with all the considerations that went into your plan, for there are a lot of items that you have excluded in your summary as to the treatment that was proposed and executed. I know that it is difficult to sum up an extended confidential treatment when trying to present it to an online community, of which we too will refrain from expressing or confiding. Yet, we do want to thank you for your response in that we are always striving to do better in every aspect, and your expression of reprobation will help us to evaluate and improve (although with your isolated incidence, we would have very much appreciated a direct communication to where we could rectify your personal circumstance). Our ultimate goal is to provide three outcomes for all of our patients; comfort, function and aesthetics. As we strive to accomplish these goals we will always present a treatment plan explaining the steps of treatment, the costs associated with the treatment and the estimated payments from insurance. To ensure understanding and responsibility with the treatment plan, it is signed by two of our staff members as well as yourself, the patient. The hope of the presentation as well as the signatures is to ensure accuracy and accountability on both parties.
You also mentioned a dismissal letter that was sent to another patient, yet you did not include as to why the letter was sent. Again, we appreciate that you did refrain from divulging any information so as to keep confidentiality. But, ultimately, in a very rare incident, a dismissal letter is only given when a Patient-Doctor mutual relationship has broken down, and we believe it is no longer conducive to providing one with the high standard of care we strive to deliver.
Again, we do thank you for your feedback, and if possibly we would very much like to discuss any issues or concerns with you in person so as to rectify any ailments that you personally have.
Fantastic experience: When it comes to the dentist, I am absolutely terrified. I’ve put off seeing the dentist for 10+ years. I just came in for X-rays and a check up but I was still terrified. Dr. Wallis and DA Halle made me feel so comfortable and eased my mind and nerves. Both answered my questions and addressed any concerns that I had. 5/5 stars isn’t enough and I hope Halle and Dr. Wallis get huge raises in the near future!
Thank you Nick!
Fantastic experience: By far best dentist I have been at in a long time. They are friendly, professional and knowledgeable. As soon as you walk in they greet you with a smile. Their staff is amazing. The doctor explains in detail on your issues or concerns. Wish I could have gone to this dental clinic in the beginning of all my issues but at least I am being seen by them now. Will definitely recommend them.
Thank you Luis!
Fantastic experience: Always a pleasure to be served by professionals! From the Dentists down to the newest member of the staff, all are very pleasant and knowledgeable. Thank you!
Thank you Preston!
Fantastic experience: Really enjoyed my visit. Great people friendly work environment. Lots of laughs and good convo. Teeth feel great. Had such a good time I even made a sonic care purchase. Highly recommend. Better than my old dentist in Cali.
Thank You Gene!
Fantastic experience: Today I had two permanent bridges placed in my mouth and I have NEVER had as beautiful of teeth as I now do, thanks to Dr. Davis and his staff of up-beat, positive, and friendly hygienists! I was SO pleased with the process of getting these bridges. As a mental health professional, it is so very key to have a loving, bright smile for those who come to visit my office. Thank you so very much Dr. Davis and company. I will NEVER see another dentist other than those professionals at Agave Dentistry!! I am so fortunate that I found Agave Dentistry and Dr. Davis. His clan of professionals make me feel welcome every single visit. From the front desk to each and every dental assistants help me feel at ease, even if I’m having work done. It is a relief to have found a family dentist office that provides such kind, friendly service. I trust Dr. Davis and Agave Dentistry with all of my family’s dental care. I highly recommend them.
Thank you for letting us be a part of your new smile!
Fantastic experience: I got a cleaning done today, which Stacy was super awesome, very thorough & presicise. I always receive great professional high quality work from Aguave Dentistry. I totally recommend this place to anyone for a good experience regarding any dentistry work you need done.
Negative experience: Initially I really liked this place, but my last two visits I've really questioned if I should find a new dentist office. Some of the staff isn't the nicest and really make me feel horrible for simply asking a question.
Fantastic experience: I've been going to agave for years. Dr Davis and his staff have always been greated. I recently had crowns put on. Dr Davis was very meticulous in how my crowns were to look. It took a couple of attempts from the lab,but we finally nailed it. I couldn't be happier with my new smile! High highly recommend Agave!!
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