Creekside Dental
Information about Creekside Dental
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
We are fortunate to be able to offer a wide range of dental solutions under one roof. Our state-of-the-art dentist office allows us to provide an exceptional standard of care.
We offer general, restorative, cosmetic, and pediatric dentistry, including everything from extractions and crowns to braces and teeth whitening. Adolescent to adult, we offer orthodontic options for all ages to ensure everyone in your family is treated with specialized care and utmost compassion.
Our comment from Best Dentists Club about Creekside Dental:
Creekside Dental is a highly regarded dental clinic located in the Tri-Cities, known for its friendly and welcoming atmosphere. Many clients commend the clinic for its exceptional customer service and the comprehensive care provided by the entire team. Patients have expressed their satisfaction with the expertise and professionalism of the dentists and hygienists, especially noting the comforting and accommodating nature of staff members like Dr. Kimball, Dr. Bennett, and Barb. Some highlighted experiences include:
- Outstanding service that promptly accommodates patient needs, making them feel welcomed and at ease during their visits.
- Individual attention from hygienists and dentists who go above and beyond to ensure patient comfort, including the provision of amenities such as blankets during treatment.
- An inviting office environment equipped with modern technology, contributing to a positive overall experience.
- Thorough explanations of treatments and procedures, reducing patient anxiety and fostering trust in the care they receive.
With numerous positive testimonials emphasizing the clinic's commitment to high-quality dental care, Creekside Dental is a fantastic choice for anyone seeking a reliable and friendly dental practice.
Services and Treatments
Creekside Dental: Reviews
Fantastic experience: I have just moved to Washington. The clinic scheduled me.immediately for scheduled care. Their customer care and service, outstanding
Thank you for your kind words, Maria! We're thrilled to hear that you had a positive experience with our clinic and that our team was able to accommodate your needs promptly. Providing outstanding customer care is our priority, and we're glad to see it reflected in your visit. Welcome to Washington, and we look forward to serving you in the future!
Fantastic experience: Great office that made me feel very comfortable. Jared did a great job cleaning my teeth and I'd recommend you ask for him!
Thank you for your wonderful review! We're thrilled to hear that you felt comfortable during your visit and that Jared provided excellent care. Your recommendation means a lot to us. We look forward to seeing you again soon!
Positive experience: I would love and recommend this dental office. I am new to Tri-cities and had to do Root canal as pain getting worse , visited 3 different dental offices to find out family dental Dr and myself as emergency. I have so much anxiety with DENTAL in general but Dr. Kimball ,Assist Kim and Eddie gave me so much comfort and make sure everything is going good. Also I had my 4yr daughter with me, they make sure she is doing ok as well. Had perfect experience till I met front desk lady name Jessica. I had a few visits this month. First met her, I thought she was having a bad day. But every time I met her (most of my end of procedure), She always have poor customer service, her attitude is not great as a front desk. Even I had fantastic experience from start till met her, end of my experience on this dental office is not great. If someone needs Dental work, All Dr here is so knowledgeable and assistance is so nice. I highly recommend here EXCEPT FRONT DESK experience.
Thank you for your feedback and for recommending our dental office. We're glad to hear that you had a positive experience with Dr. Kimball and our team members. We truly value your insights regarding the front desk service and will address this issue with our staff to ensure a more welcoming experience for all our patients. Your comfort and satisfaction are important to us, and we appreciate your understanding. We look forward to serving you and your family in the future.
Fantastic experience: I saw Barb. She was thorough and gave me a pain-free cleaning. She was careful to check in with me several times during the appointment to make sure I was comfortable. She cheerfully answered my questions and kept me appraised of each step of the process. I highly recommend scheduling an appointment with her. The office staff is great too!
Thank you for your wonderful feedback, Heather! We're thrilled to hear that Barb provided you with a thorough and comfortable cleaning experience. Our team prioritizes communication and care, and it's great to know that it made a difference during your appointment. We appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: very friendly and welcoming staff. they gave me a free gift for being a new patient. the doctor did a thorough exam and explained the treatment plan. would definitely recommend
Thank you for your kind words and excellent review, Melissa! We’re thrilled to hear that you had a positive experience with our friendly staff and that the doctor provided a thorough exam along with a clear treatment plan. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Creekside dental is great. Very welcoming staff. Dr. Kimball is always friendly and Jamie is a wonderful hygienist!
Thank you for the kind review!
Fantastic experience: Creekside Dental has been THE best Dental office I have ever been in/to. The staff is awesome, courteous, extremely helpful and always positive. The dentists have the most newest, latest and greatest of equipment. And the staff is very experienced in their use of all of the equipment. I have been so impressed I will Never go anywhere else. I would recommend Creekside Dental/Dentist to everybody!!
Thank you so much for the amazing review! We're honored to be your go-to dental office and truly appreciate your kind words about our team and technology. It means a lot to know you’ve had such a positive experience with us. We look forward to continuing to care for your smile!
Positive experience: After going here for years, and never missing an apt- i found out today, by not confirming my apt- they gave it away. Seems super un professional and never have I been told about that policy.
We're sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it can be to lose an appointment, especially after being a loyal customer for years. We will review our communication regarding appointment policies to ensure that our clients are fully informed. Thank you for your feedback, and we hope to provide you with a better experience in the future.
Fantastic experience: I was in severe pain and it came on suddenly. Had recently switched insurances and did not have an established dentist yet. I was seen quickly and a plan was made. Everyone was very gentle and kind.
Thank you for your wonderful feedback, Stephanie. We're glad to hear that you received prompt care and that our team was able to assist you during a difficult time. Your comfort is our priority, and we appreciate your kind words about our gentleness and kindness. We look forward to being your trusted dental provider.
Positive experience: I had a great experience with the service. I did not like how hard fluoride was pushed on me though. I made it clear that I didn’t want it and the hygienist was relentless in his approach to get me to do fluoride, he even sent me home with literature on the benefits.
Thank you for your feedback, Justin. We're glad to hear you had a great experience with our service. We always aim to provide comprehensive care, including fluoride treatment, but we respect our patients' choices. Your concerns will be addressed with our team to ensure a better balance in communication moving forward. We appreciate you sharing your thoughts with us.
Fantastic experience: The moment I walked in, the AMAZING staff greeted me with a friendly welcome! Gave me a tour of the Beautiful office along with a nice gift bag! They explained in detail what I should expect for my first visit. Maribel was very compassionate to my needs, since I have severe anxiety from past dentist experience. Dr. Ankur was Wonderful!! Thank you Creekside Dental for your Amazing service!! Penny LaPierre
Thank you so much for your wonderful feedback, Penny! We're thrilled to hear that our staff made you feel welcomed and comfortable during your visit. Maribel and Dr. Ankur are truly dedicated to providing compassionate care, and it’s great to know that you felt supported. We appreciate your kind words and look forward to seeing you again at Creekside Dental!
Fantastic experience: I am beyond thankful for my Hygienist Barb- I cannot even begin to explain how thankful I am for her service, her caring & her help with my dental cleanings. Also the listening… she is very special. Thank you so much❤️ Creekside
Thank you for your wonderful feedback, Debbie! We’re thrilled to hear about your positive experience with Barb and appreciate your kind words. It’s great to know that her caring nature and attentiveness made such a difference during your dental cleanings. We value your support and look forward to seeing you again at Creekside!
Fantastic experience: My hygienist was so thorough sharing her expertise, as well as making my visit great. I always feel better after I get my teeth checked.
Thank you for the kind words! We're glad to hear your hygienist provided thorough care and made your visit enjoyable. We appreciate your feedback!
Fantastic experience: Barb is amazing and does an excellent job of helping me relax.
Thank you for your wonderful feedback! We're thrilled to hear that Barb provided you with such a relaxing experience. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional visit.
Fantastic experience: They are all so friendly. They have great dentists too. I would recommend them to anyone.
Thank you for your kind words and for recommending us! We're thrilled to hear that you had such a positive experience with our friendly team and skilled dentists. Your support means a lot to us, and we look forward to serving you again in the future.
Positive experience: They are very friendly and welcoming to new patients
Thank you for your kind words! We're thrilled to hear that you felt welcomed as a new patient. Our team is dedicated to providing a friendly and supportive environment for everyone. We appreciate your feedback and look forward to seeing you again soon!
Fantastic experience: Thanku staff I've enjoy coming to you guys without no problems always friendly thank-you
Thank you for your kind words, Tina. We're thrilled to hear that you've had a great experience with our staff and appreciate your continued support. It motivates us to keep providing friendly service. We look forward to seeing you again soon!
Fantastic experience: Always good. Got me right in as requested for emergency cap replacement. All staff always very nice.
Thank you for your positive feedback! We're glad to hear that you consistently enjoy your experience with us. We look forward to serving you again soon.
Fantastic experience: I drove over 143 miles to come to Creekside dental , I’am so happy I did. They are the best.
We are thrilled to hear that your drive was worth it and that you had a great experience at Creekside Dental! Thank you for your kind words and for choosing us for your dental care. We look forward to seeing you again!
Fantastic experience: Everyone was very nice. They were prompt and courteous.
Thank you for your kind words, Beverly! We're glad to hear you had a positive experience with our team. Your feedback about our promptness and courtesy is greatly appreciated. We look forward to serving you again soon!
Fantastic experience: When I say this is the best Dental experience I’ve ever had. I mean just that. They go out of their way to accommodate your needs in anyway fit. I mean to relaxation methods like extra pillows. Aroma therapy. Chap stick and a whole menu of other options. It’s the small things that matter to me The nurse Kim was very knowledgeable and experienced. Dr Kimball. Was the absolute best. ( You should see his teeth lol ). Point being. Would you go to a mechanic with a broken car ? Yea. No. Prices were FANTASTIC and I’m happy to announce I have a new dentist. Thank you again Titus P.S. look what they gave me as a gift.
Thank you for your wonderful feedback, Titus! We're thrilled to hear that you had such a great experience and that our team was able to meet your needs with special touches. It’s fantastic to know that you found our prices to be fantastic and that you felt comfortable during your visit. We're glad to welcome you as a new patient and appreciate your support. Enjoy your gift, and we look forward to seeing you again!
Fantastic experience: Going to Creekside Dental for appointments is a pleasant experience for us. They work with us on our schedule. They are prompt. And they are gracious when we need to make schedule changes. We have six kids and travel a distance to get to Creekside but it has been a pleasure working with them through the years. I highly recommend them and their friendly, knowledgeable, capable staff.
Thank you for your wonderful review, Darrell! We’re thrilled to hear that you and your family have had such a positive experience with us over the years. It’s our goal to accommodate our patients' schedules and make each visit as pleasant as possible. We truly appreciate your recommendation and look forward to continuing to care for your family's dental needs!
Fantastic experience: For someone who has had really bad anxiety going to the dentist. Creekside Dental has diffently put that to ease. The whole staff is Amazing! And they always make me feel comfortable during my visits.
Rachel, we are so glad that you were put at ease and that you had a great time with us.
Fantastic experience: Best dentist office and dentist (Dr Bennett) in town! Dr Bennett takes great care to make sure all my concerns are met and I appreciate all he has done for my teeth!
Thank you for your wonderful review, Dawn! We're thrilled to hear that you had a great experience with Dr. Bennett and our team. Your satisfaction and trust in us mean a lot, and we look forward to continuing to provide you with excellent care for your dental needs.
Fantastic experience: All the people there are very nice. Friendly,Kim showed us around and explained things to us. They answered all questions in full. They made us feel good. The best treatment we have received in a dentist office. Thank you.
Thank you for your wonderful review, Nona! We're thrilled to hear that you had such a positive experience with our team and that Kim took great care of you. Providing friendly and thorough service is our top priority, and it's great to know we met that standard for you. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: What a great team. The entire ataff was so nice. They are informative and considerate of your needs. It was my first time back in five years and I felt even more comfortable than previously. If you are looking into finding a place for your dental care. Choose Creekside Dental I cannot say enough.
Joseph, thank you for visiting us again after 5 years, we look forward to seeing you again :)
Fantastic experience: Best doctors, hygienist, and dental assistants you’ll ever meet.
Thank you, Daniel! We have the best patients!
Fantastic experience: The process of teeth removal was comfortable. I had no pain and the doctor and assistant were professional in their dealings with me. Very friendly and knowledgeable. I am having a lot of bleeding after eight teeth removal and some pain. That is to be expected. Thank you for your compassion and care of me in the office and working area.
Thank you for your kind words about our team and your experience with us. We're glad to hear that your teeth removal process was comfortable and that you felt well cared for by our staff. It's normal to experience some bleeding and pain after such a procedure, but please don't hesitate to reach out if you have any concerns or need further assistance. Your recovery is important to us, and we are here to help. Wishing you a smooth recovery!
Fantastic experience: Today was my first visit - I called in at 8 am and begged for help as I’ve been in so much pain- on bothe left and right of my uppers/ I leave for Hawaii in three days and haven’t been able to eat or sleep for longer than I can count. The front desk was efficient the assistant Kim was just lovely- she handled the tears streaming and went out of her way to be helpful and gentle. Then the doc came in- he was absolutely charming and had an amazing bedside manner. He assured me he could help me get out of pain and make my trip. I go back in 8 hours for three extractions of three very infected molars. I intend to make this my dentist hereafter. So grateful for Dr. Kimball Larsen and staff!
Thank you for sharing your experience with us. We're so glad we were able to care for you when you needed it most. Dr. Kimball Larsen and our entire team are deeply committed to making every patient feel heard, supported, and well cared for. We hope you have a wonderful and pain-free trip to Hawaii, and we look forward to being your dental home!
Fantastic experience: Creekside Dental has a great friendly staff , Dr.Larsen & Dr. Bennett are excellent. They don't push unless you really need it. All my 4 kids (21 - 6 year) are at ease with them 1 just had a filling and didn't get a shot to put her gum to sleep. They were so gentle that they were done in 15 minutes and she was eating dinner right after that. Hygienists are great they don't leave your gums soar after your cleaning. I truly recommend Creekside Dental family friendly place........
Thank you for your kind comment, we are glad your kiddos were able to eat dinner after.
Fantastic experience: Dr Bennett is truly amazing. He always makes me feel comfortable and confident in the process of my dental implants. His entire team is great from his assistants to the front office staff. I would highly recommend Creekside Dental.
Thank you for your thoughtful review! We're so happy to hear that Dr. Bennett and our team have helped you feel confident and comfortable throughout your implant process. Your recommendation means the world to us, and we’re grateful to have you as part of the Creekside Dental family.
Negative experience: I checked in an hour before my appointment and with no other customers in the lobby. 2 people came in and were taken back (for same time appointments) they finally came to get me 15 minutes after my appointment start time and wouldn't even apologize for the delay simply shrugging it off.
Thank you for sharing your feedback. We're very sorry to hear about your recent experience. Your time is valuable, and we understand how frustrating it can be to feel overlooked.
We’re committed to providing respectful and timely care to every patient, which is why our clinical team apologized during your visit. If you’d be open to discussing this further, we’d appreciate the opportunity to make things right. Please don’t hesitate to contact our office directly.
Fantastic experience: Love Creekside. Always very professional and friendly. Appointments are always on time. Great place to go. If you need a dentist this is definitely the place.
Thank you for the kind words! We’re so glad to hear you’ve had a great experience with our team. Being on time and providing a welcoming environment is important to us, and it’s great to know that came through. We truly appreciate your recommendation and look forward to seeing you at your next visit.
Fantastic experience: Creekside Dental has a thorough and knowledgeable staff. I was treated with the utmost respect and care.
Dia, we are so happy to hear you had a wonderful experience with us! We look forward to seeing you again.
Fantastic experience: Barb Harris is an amazing hygienist! Super professional, efficient, and friendly.
Thank you for the wonderful review!
Negative experience: Horrible assistants, need to be honest with what they will provide, over the phone! 100% rip off. They charged me $132.24 for my $89.00 visit! See you Monday!
We apologize for the mistake made with the overcharge to your account and we are happy we were able to rectify the issue through a refund to you. Due to HIPAA regulations, we are unable to comment further concerning the details of your visit with our office. However, the details of the decisions made at your visit have since been addressed with you directly and we hope this aided in satisfying your discontent. We wish you well in your future dental care.
Fantastic experience: Best experience, they really care about their patients, they make me feel so warm and welcome, I truly love the people there. They always get me in super quick when needed. And make me feel so comfortable. Today is April 29, 2025, they got my husband in ASAP. He was needing help and in pain. They were SO nice and accommodating and so good with him. We truly appreciate them. Thank you so much. May 16, 2025, my husband Bob was in and the Dr and tech's took especially great care of him. He's going back for more stuff to be done with no effort which I can't believe just because they're so awesome there. Thanks so much again ☺️ June 4, 2025; my husband, Bob just had work done again, we wouldn't go anywhere else ❤️ Best place in the Tri-Cities. Thanks so much Creekside Dental
Thank you for your kind words, we appreciate you!
Fantastic experience: My hygienist did an excellent job. Listened to my needs and this made me feel comfortable!
Thank you for the five stars!
Fantastic experience: We graduated our kiddos out of pediatric dental and came here. They are amazing with them! My husband and I started coming here first and they have always been so family friendly and made us feel more than welcome. Most dental offices have a fake nice feeling to them whereas Creekside has always felt genuine.
Jessica, thank you for trying us out and we are glad you had a wonderful experience!
Fantastic experience: My family and I are very happy. We've been with them for over six years. The dentists and their entire team are very kind and professional. I do recommend them. I've already told my sister and family. Thank you!!!
Thank you for your wonderful review we appreciate you!
Fantastic experience: My technician was very knowledgeable, helpful and understanding I would like to have her Avery time
Thank you for the 5 stars and kind review!
Fantastic experience: Dentist, dental hygienist, dental assistant, and receptionist were friendly and considerate. I felt very comfortable.
Yay, we are so glad you felt comfortable! Thank you for the 5 stars and the review.
Positive experience: Two visits ago, I was told that I had a number of cavities and was sold a retainer and prescribed a high sodium toothpaste. I was disappointed that the dentist did not go over the results of that treatment
Due to HIPAA privacy laws we are unable to comment on this public forum concerning your review. We would be happy to discuss any concerns you have if you would like to call our office to do so. We are happy to hear your concerns and do what we can to always have satisfied patients. Have a great day.
Fantastic experience: Had a routine dental hygiene visit and x-rays an exam. Was treated great and was given options for some needed work. Worked that out. Also, some preliminary options for implants that would be better than my dentures. Was a good visit.
Thank you for the kind review!
Fantastic experience: I have had the best care at Creekside Dentsl. They are caring and really want the best for their patients! Thank you so much! I again had a visit today and meet another hygienist, Jared was wonderful and gave me a ton of new tips to improve my teeth. Both he and Dr. Jordan were wonderful. Thank you so much! I had another another great visit today. My hygienist, Jenny was great! Thank you again. Today was a .long procedure. Dr Kimball was awesome! Thank you so much!
We are happy to hear that your experience has been wonderful!
Fantastic experience: I recently went to creekside dental. The staff is awesome and the atmosphere is great very clean. I am very satisfied with my choice will continue to go to creekside. Thank you for your work. Diana Moreno
Thank you for the kind review!
Fantastic experience: I absolutely love going to Creekside Dental. I cannot even tell you how satisfied with my choice in dentist, after years of searching . All of the staff are amazing, too!
We absolutely appreciate your review, Sarah!
Fantastic experience: Blessed to be handled by an expert dentist/doctors BENNETT LARSEN, DDS makes me regain trust in each procedure. And I loved Ariana ,jasmine, ed they are amazing / being blessed by God to have a magic hand. I love Ariana and Jasmine too, they have the best hand ever , kind and always happy when they do their Job.
Thank you for your review, we are happy to have a wonderful client like yourself :)
Fantastic experience: I highly recommend them for all your dental needs! Very friendly environment everyone is so welcoming. Super pleased!
Thank you for the 5 stars!
Fantastic experience: The professionalism and friendliness of the entire team at Creekside Dental is fabulous. Dr. Bennett rocks and always puts my anxiety to ease!! Today I had the pleasure of Barb, to do my routine cleaning and she is amazing! Thank you for explaining and going above and beyond.
We strive for reviews like this Chris and Jen! Thank you SO much for taking the time to praise our staff. It is our absolute pleasure to serve you!
Fantastic experience: We love Creekside dental. We have been patients for 18 years now. Hate to say but my visits are usually the bright spot of each visit. Everyone is very friendly, well organized and have been accommodating over the years with changing appointments. Dr. Larson is wonderful and always ask about us and the family. Every visit it is very welcoming at Creekside Dental. Keep up the great work.
kenneth thank you for your kind review!
Fantastic experience: Terrific experience as always at Creekside Dental thanks to caring and professional hygienist Jasmin this morning. Highly recommend Dr Bennett and his team to anyone.
Felicity, we can't thank you enough for sharing your experience and kind words with us! We appreciate you!
Fantastic experience: I was very scared, feeling anxious and they There make me feel secure and safe with no anxiety. They was awesome.
We are so happy that you had a good experience!
Fantastic experience: Caring professionals that are a joy to be around. Thank you for making the dentist office a fun place for my son!
Thank you for the kind review!
Fantastic experience: I have completed my first visit, have had a filing replaced, and am half way through a crown replacement. (I have a temporary crown on now.) I have some anxiety going to dentists but I have done well here. The staff is very friendly and focused on my comfort. The dental equipment is pretty cool, you can see a 3D picture of your teeth. Problem areas are pretty obvious in the pictures. And most importantly I experienced NO pain during my crown replacement procedure.
Sarah, thank you for leaving a wonderful review. We are happy to hear that your teeth are pain free.
Fantastic experience: My visit was awesome, Jared Kay was great and did a very thorough job with the cleaning. Will be coming back.
Conor we are so glad you will be coming back! Thank you for your great review :)
Fantastic experience: The staff at Creekside are always friendly and helpful. They take the time to explain what you need to have done, analyze your insurance and get you facts you need. The hygienists are great. Been a patient for 20 years.
Thank you for the wonderful review!
Fantastic experience: The front office is very polite. The dental assistant, hygienist and the Doctor made sure to ask questions and answer all my questions. I really like that they are able to provide many services right there!
Thank you for the kind review and 5 stars!
Negative experience: I wanted to like Creekside. It was highly recommended. I also want to preface that all of the staff has been super nice. What’s not amazing is my teeth. I did not have any pain and I did state that several times however I knew I needed to have some work done. So they suggested what I should do. I did what they suggested and forked out a lot of money. Well it’s been a few months and I’m in pain everyday now. I never had to take any meds before and now am popping pills a couple times a day just so I can eat and get through my day. I have so much anxiety about going back I’ve lost sleep. Not sure if I’m going back. If I do and things change I’ll update my review but as of right now this is my honest assessment.
We would like to extend our sincerest apologies. It is always our priority to create an excellent dental experience that includes customer service and advanced treatment support. If you would like to discuss your comment further, please call our Operations Manager at (509) 737-0327.
Fantastic experience: Had my teeth cleaned today by a very compassionate dental hygienist. Looking for a dentist Creekside Dental is the place to check out. All the staff there is very friendly.
Thank you for the kind review and the five stars!
Fantastic experience: My visit at Creekside Dental was the best visit I've ever had with a dentist. And it wasn't just Dr. Rowley the dentist. It was the assistant, Julie, who was fantastic in every way, and the hygienist, Barb, who was so kind and gentle. Most importantly I didn't feel judged based on my teeth. It is the best office in town, and I don't have anxiety at the dentist's office anymore!
Positive experience: Just spent an awesome 2 + hours in the office. Got full mouth cleaning and a crown put in. No pain and the very first crown I have ever gotten that needed no additional shaping and polishing. Perfect fit first time. The entire dental team is superb. Highly recommended. My thanks to all. Update: Just got told they can't do a general cleaning for me, even though I requested only that. The doctor said it was ok and to schedule it. Did so, then called to confirm. No appointment but they could schedule me in. Did so. Then text message saying the could not do it and I must have a different type of cleaning other than what I requested and was told was possible. Two longer appointments and upper on one, lower on other. Talked with four people and expressed my disconcern with this after being told I could get what I requested. What started out as a great appointment after being upset about the previous appointment I had with them. Has now turned into you have no rights to have the treatments you request. Only what they want you to have. Sad, that they do not honor such simple requests as a one appointment general cleaning,, I know my mouth and periodontal disease and different treatments i have had throughout the years to no avail. If I choose general cleaning only. I should have that right. SAD!!
We understand that diagnosis of needed treatment can sometimes feel overwhelming, and we always strive to ensure our patients are fully informed about their care. We make our diagnosis based on our clinical assessment of each patient's individual needs. While we understand that this might not have been what you were expecting, it is our duty to prioritize your long-term oral health. Doing less than what is necessary is substandard treatment.
We also want to make it clear that our goal is to provide our patients with the best care possible. Our patient's well-being is of utmost importance to us. We appreciate your feedback and will continue to offer patients excellent care.
Fantastic experience: My appointment went very well. The doctor was very punctual, friendly and efficient. My filling was completed quickly and painless. Thank you Creekside Dental for the positive experience!
Sandra, we are happy to hear you made it safely to our office. We are glad you could join us and pleased to hear that you and your granddaughter had a great experience!
Fantastic experience: The best! Sweet, welcoming staff, amazing dentists! I got work done this week and had a great experience with my hygienist (I forgot his name) and Dr. Jordan. Usually I’m very anxious but my hygienist helped a ton by being so kind and courteous of how I was feeling, he is definitely my favorite one I’ve ever had. Dr. Jordan was amazing as well. My whole family goes here and we are all are very happy to be your guy’s patients. Thank you.
Wow, thank you for the kind words! We're so happy to hear that your experience with Dr. Jordan and our hygienist (we’ll make sure he knows he’s your favorite!) helped ease your anxiety. Our team is dedicated to making every visit as comfortable as possible, and it means a lot that your whole family trusts us with their care. We appreciate you and look forward to seeing you next time!
Fantastic experience: Always a good experience when I come. Their goal is always to make sure patients are comfortable. They're very knowledgeable and good at explaining care. They make you feel at ease and like they truly care about your care. Rebecca is amazing as are all the staff. Thank you creekside for your amazing service!
Thank you for the positive review!
Fantastic experience: My husband is from Spokane, and needed a dentist quickly here in Tri-Cities due to some pain, so I referred him to Creekside. My husband has a phobia of dentists, and they were so accommodating, patient, and got him in immediately. I even got our oldest daughter switched over from her previous dentist to Creekside while my husband was being seen. If you are looking for a great dental office that goes above and beyond to make you feel comfortable, and has friendly, personable, and very helpful staff, Creekside is for you.
Thank you for sharing your experience! We're so glad we could help your husband feel comfortable and get the care he needed. It means a lot that you trusted us with your daughter’s care as well! We appreciate your kind words and look forward to taking care of your family’s smiles.
Fantastic experience: I am grateful for Creekside Dental. Professional. Friendly. Timely. Skilled. Fit me in the same day I called about my dental concern.
Thank you for your kind words! We're so glad we could accommodate you quickly and provide the care you needed. We appreciate your trust in Creekside Dental!
Fantastic experience: I am a musician and I play the clarinet and the saxophone. I tend to bite down on the mouthpiece a little to the point where I cause abrasion on the inside of the lower lip. Years ago a colleague showed me I could form an adequate protective pad by folding a band-aid over itself. That has worked well. Thanks to Creekside Dental I now have an even better solution. I described the dilemma to Dr. Kimball Larsen, and he and their staff made an impression of my lower teeth, and vacuum molded me a clear plastic "tray" that fits snuggly over teeth 22-27 or so on my lower jaw. So far this has been a big improvement. Keeping the band-aid in place is no problem now. It is essentially invisible too, which is an improvement too. Thank you very much Dr Larsen and Company for your excellent dental service, and in this case some 'above and beyond' good work!
Ron we are so happy to hear that you are able to comfortably play your instruments better now! Thank you for the great review!
Fantastic experience: I love Creekside! Barb has been my hygienist for years. I’ve always loved the professional and detailed care she gives. Creekside is so up to date on all the dental tech which reinforces their high quality patient care. I highly recommend for all dental needs.
Thank you for the great review!
Fantastic experience: Thank you, Thank you, Thank you...ALL of the staff is SUPER friendly & patient...I have SEVERE anxiety from past dental experiences...everyone at Creekside yesterday made me feel at ease...I am so glad that I am now going to them :) and I'm actually looking forward to my next visit instead of agonizingly counting the days...tooth pain is no joke & it's bad enough on it's own, no need to stress or worry about torture any more...cant say it enough, Thank you, Thank you, Thank you :)
Thank you so much for your kind words! We're truly grateful to hear that our team helped put you at ease and made your visit a positive one. Dental anxiety is real, and we're honored to be a place where you feel comfortable and cared for. We look forward to seeing you at your next visit—without the stress!
Fantastic experience: Best dental clinic in tri cities ! everytime I walk in I get helped immediately and the staff are always the nicest I’ve been going to them for 3 years now definitely recommend for braces and teeth cleaning I’ve had my braces with them for about 2 years now ! They really do care about ur smile ! also ask for Eddie he’s the funniest always a good time with him n he’s a great dentist always very gentle and making sure I feel comfortable! Creekside dental is always very clean and modern ! No complaints what so ever!
Thank you for your kind words! We’re thrilled you’ve had a great experience over the years. Eddie and the team appreciate the shoutout! See you at your next visit!
Fantastic experience: I’ve been visiting Creekside Dental ever since I moved to Tri-Cities in 2014. I’ve always had the most pleasant experiences. Today, I had a cavity filled. Dr. Larsen talked me through the entire procedure, from the Novocain injection, to the end. I highly recommend Creekside Dental! They’re the BEST!
Patti, thank you for the wonderful review
Fantastic experience: Barb did a great job deep cleaning my teeth today and making a new mouth guard for me. She is very professional and competent.
Judy, thank you for the wonderful review
Fantastic experience: Great customer service. Front desk was pleasant and welcoming. Julie the assistant made me feel welcomed. Doctor was great, he explained very well. I highly recommend Creekside Dental.
Thank you for your kind words! We're glad you felt welcomed and well cared for by our team. We appreciate your recommendation!
Fantastic experience: Dr. Jordan and hygienist Barb were incredibly compassionate, knowledgeable, and patient. They went out of their way to make me comfortable, even offering me a blanket because of the cold weather outside. They took the time to answer all my questions about Invisalign, and I appreciated how efficient the appointment was—I didn’t have to wait long, and it ended right on time. The whole team was friendly and professional, which is why I continue to trust Creekside Dental with my care!
Thank you for your kind words! We're glad Dr. Jordan and Barb made your visit comfortable and informative. We appreciate your trust and look forward to seeing you again!
Negative experience: They disclose patient information. They make raffles for a five stars reviews. They give you wrong info about the loyalty plan. They are very nice and friendly, and they talk a lot during visits, but they also trust too much personal information on people. Tri-Cities is too small to telling people your business and thinking they are going to keep it secret. For the personal working here, stay away of finding a topic and mentioning names on your socialization process, I know is your job to be friendly, but you you say histories about clients that is converted to something else. I was referring a lot of people to them, but the same way that I am referring I also referring them another place, I am canceling my loyalty plan. Is nothing but a trick, is just payments of the cleanings, is like a loan, see it that way. Because when you cancelled no matter how many years you have with it they still charge you the rest of the price. And I think this review is the only one is not paid by them, I am sorry to say this. Because they sent me multiple gift cards for referrals. Thank you for that. But I am not forgiving the disclose of personal information + comments in between.
At Creekside Dental, we take HIPAA compliance very seriously. We never share or discuss patient information outside of our office without the express consent of the patient. Our staff has been expertly trained in this specific matter. Additionally, our raffle that includes those that have referred patients to our practice, as well as others, is in no way done to try to solicit patients. It is a "thank you" to our patients for being such great patients and to show our appreciation to them for being a part of the Creekside Dental family. We wish you the best in finding a dentist that meets your needs.
Fantastic experience: Creekside Dental is so friendly and kind. They ask questions and attend to your needs. Best dentist facility ever!
Thank you for your wonderful feedback! We're so glad you feel welcomed and well cared for at Creekside Dental. We appreciate your support!
Fantastic experience: All the staff at Creekside Dental are amazing. So accomodating to each individuals needs and are pleasant to deal with. I always feel heard at each visit. Thank you all for your wonderful care and attention to detail.
kathleen, thank you for the wonderful review. We are glad you have been accommodated to your needs.
Fantastic experience: I have been going to Creekside Dental for nearly 11 years. I have never been anything but thrilled with both the care and the service I have received there. The dentists and their support staff are professional and very friendly. The office is clean and attractive. They even have a comfort menu. I highly recommend Creekside Dental!!
Kelli, thank you for coming back to our dental practice for 11 years! That is amazing. We enjoy you.
Fantastic experience: I absolutely love this place! I used to come here years ago, but then I lost my insurance and had to stop. Thankfully, I’m back now, and I wouldn’t go anywhere else. “The team here is exceptional; they always go above and beyond to make sure everything’s perfect.” Thank you Dr. Jordan!
We're so happy to have you back! Thank you for your kind words—it’s great to hear that you’ve had such a positive experience with Dr. Jordan and the team. We truly appreciate your trust in us, and we’ll always do our best to make sure you’re taken care of!
Negative experience: So disappointed in today’s visit. My husband and I both had a cleaning and exam scheduled for over a month, just to find out once we got there in the dental chair that we are only getting X-rays and need to come back for a cleaning for an additional cost. When I explained that I called and we were told it was a new patient special that included a cleaning and exam, they said sorry the person that told you that was fired….well thanks for wasting our time.
Thank you for giving Creekside Dental the opportunity to care for your dental needs.
Each patient's needs are different, and it is our job to be sure through a thorough process of examination and x-rays, that we are diagnosing each patient with proper care.
It is for this reason that our protocol is to do the exam and x-rays first, and a standard cleaning if there is time and it is warranted. We do our best to communicate this protocol to all patients entering or re-entering our practice after a long absence. If this was not communicated properly, for that we apologize. Our patient's complete and proper care is the top priority for us at Creekside Dental.
Thank you for your feedback, this helps us to continue to improve.
Positive experience: I had a tooth extraction today and felt very comfortable with my dentist. I do wish the helper was a bit more tentative as I was extremely anxious and have previously been offered a blanket or other things to help ease my anxiety
Thank you for your review. We are glad you were comfortable with your Dr and the treatment that you were given. We know dentistry can give patients anxiety and we are consistently working to give our patients the best possible experience. Your review will help us continue to improve.
We appreciate you.
Fantastic experience: They have always been very kind, considerate, helpful, and sympathetic. My assistant Eddie was awesome! He made it enjoyable and Comfortable. Dr Jordan is very capable, friendly, and kind!
Thank you for the five stars & and we are glad you were comfortable.
Fantastic experience: My visit to Creekside Dental was a great experience. Barb and Dr Bennett made me feel so comfortable and relaxed. Visiting the dentist has never been my favorite place to go but this visit was outstanding. If you are uneasy about going to the dentist I would highly recommend Dr Bennett and his team at Creekside.
Delighted to hear Barb and Dr. Bennett made your visit comfortable! We appreciate your review! Thank you for recommending Creekside Dental to those who are uneasy about dental visits!
Fantastic experience: Dr. Ankur is amazing! He is so personable, I feel like I’m talking to an old friend. He was able to diagnose my cracked tooth which was missed by 3 other dentists. Because it was diagnosed so quickly, at my initial exam, I will now save thousands of dollars on having to get an extraction and implant. Thank you Dr. Ankur!!
Thank you for your kind review, we are happy to hear that you had a great experience with us!
Fantastic experience: Eddy and Dr Jordan were great! I needed a filling and I get very nervous having to get numb. They both made feel very relaxed and comfortable. Didn't even feel injection. No sensitivity after procedure even!! Thank you!
Deborah, we are so happy to hear that you had a great experience with us. We look forward to seeing you again.
Fantastic experience: I’ve been here a couple times! It’s hard finding a good dentist you wanna stick with. But I find myself returning to creekside every time! The last time I was in, they remodeled and were offering a blanket while being seen which was awesome because dental offices are always cold I need to come back in asap, it’s about time for a check up!
Mayra, come visit us again! We would love to get you in. We are happy to hear you have had an enjoyable experience.
Fantastic experience: All staff were nice and professional. I had Jasmine as my dental hygienist today. She is very nice and professional. Answered all my questions that I had.
Jose, we are glad that you had a great experience with us!
Fantastic experience: Staff is very friendly. My compliments to Barbara she was so sweet and patient with me and also explained everything in detail which I really appreciate it.
Barbara is the best, and we are so glad you had a great experience with her.
Fantastic experience: Thank you, Rebecca and Dr. Jordan for a great visit for my filling recently. Gentle treatment, and they work so well together, I think they can read each other minds. Today, Jaime did an excellent cleaning and was also very gentle. Thank you, Creekside!
Shane, thank you for your kind compliments, we are happy to hear that you had a great time with us.
Negative experience: A bunch of con artists and they're aggressive. Went for an exam and they said I needed 2 crowns and 3 fillings. The cost of that entire work would've been over $4,000. I went and got a second opinion and that dentist said my teeth looked fine and nothing serious needed to be done with them. Damn glad I never caved into these fake dentists.
We would like to extend our sincerest apologies. It is always our priority to create an excellent dental experience that includes customer service and advanced treatment support. If you would like to discuss your comment further, please call our Operations Manager at (509) 737-0327.
Fantastic experience: I have to say as a 49 year old i have never found a dentist i like. I am terrified of going to the dentist I start shaking and get extreme anxiety. With that being said everyone at this office from front to back are the most awesome people I have ever met. When the dentist gave me my shots for my tooth removal I never felt a thing not even the first injection. They made me fill so comfortable. I would highly and I mean highly recommend this dental office. My whole experience i would give a 10 out of 10. Dr. Jordan and his team are the best .
Carolyn, we are happy to hear that you have finally found a place you feel comfortable at. We strive to make everyone comfortable and happy. We look forward to seeing you again :)
Fantastic experience: Favorite dentist place! My hygienist Barb is truly the best!! She takes her time and always gives me tips and tricks to continue my oral health! Creekside has always been super nice to me and I can never think of going anywhere else!! I recommend 100%
Adriana, thank you for your kind review. We are happy to hear you enjoyed Barb & that you are taken care of. We always look forward to seeing you!
Fantastic experience: I had a great experience visiting CREEKSIDE DENTAL, everyone is very professional and friendly, all expectations were exceeded. My dental hygienist, Barb, was AMAZING!
Ernesto, thank you for your kind review. We are happy to hear you have had a wonderful experience.
Fantastic experience: I’ve had a great experience with this dentist office! The staff is always friendly, professional, and welcoming. They take the time to ensure you’re comfortable and explain everything clearly. The quality of care is excellent, and I always leave feeling confident in their work. Highly recommend!
Alisia, thank you for the kind review! We hope to see you again :)
Fantastic experience: Great dental Team, the receptionist are friendly and profesional. I want to give a special thank you to Barbara the hygenist, she was very caring and sweet. She made me feel comfortable throughout the process. I was in a tight schedule and barb made sure she I was taken care in a timely manner. I highly recommend everyone,
Thank you for your kind review, we appreciate you shouting out Barb, she is a great hygienist! We look forward to seeing you again
Fantastic experience: Amazing doesn’t even come close to describing the experience I had at Creekside Dental. The Dr, and assistant were all top notch. They showed empathy and kindness and above all patience for a patient who did not have good experiences at other dentist. Thank you!!!
Jennifer, thank you for your kind review, we hope to see you soon!
Fantastic experience: Walking in, the front staff were very welcoming. The dental assistant made sure I was comfortable and very informative. Dr. Bennett was also very welcoming, concise and gave treatment options that best suited my needs. The hygienist did a great job cleaning my teeth without feeling any pain! Great experience!
Thank you so much for your kind words and review, Jesus! We are so glad to hear about your experience with us!
Fantastic experience: I really enjoy the cleaning service with Jamie today. She is very gentle and professional to make sure all works done well and comfortable for me during whole process. It is so impressive for me. So, highly recommended ⚕️
Loan, thank you for your sweet review! We look forward to cleaning your teeth in the future :)
Fantastic experience: "I recently visited Dr. Jordan, and it was one of the best dental experiences I've had. From the moment I walked in, the staff made me feel welcomed and comfortable. My dental assistant rocks! She put me at ease about the procedure and she even gave me some helpful tips on how i could keep up with my dental hygiene. Dr. Jordan was incredibly thorough, explaining each step of the procedure and making sure I felt at ease. His gentle approach and attention to detail truly stood out, and I felt confident I was in good hands. The office was clean, modern, and equipped with the latest technology, which added to the overall positive experience. I highly recommend Dr. Jordan to anyone looking for a skilled, compassionate dentist. I'll definitely be returning!"
Chance, Thank you for your review! We are so happy to hear you feel comfortable, and that you had a good experience with Dr.Jordan.
Leave your opinion about Creekside Dental:
Creekside Dental appears in the following listings:
Other dentists you may be interested in
Columbia Basin Oral & Maxillofacial Surgeons
Family First Dental - Yelm
Lifetime Dental Care
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.