Turlock Family Dentistry
Information about Turlock Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8:15-15h
- saturday: (closed)
When you visit Turlock Family Dentistry, your smile is our top priority. Our entire team is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. Building a foundation of trust by treating our patients as special individuals is vital to our success. As your dental health professionals, we want you to be confident knowing that we are a team of highly trained and skilled clinicians. We pride ourselves in providing the care you need to keep your smile healthy.
Our comment from Best Dentists Club about Turlock Family Dentistry:
Turlock Family Dentistry is known for providing exceptional dental care in a welcoming and friendly environment. Patients consistently praise the professionalism and kindness of the entire staff, noting that they feel treated like family upon each visit. The team, including dedicated hygienists like Stephanie and Dr. Amethyst, takes the time to explain procedures and ensure that all patients feel comfortable and cared for.
Some highlights of Turlock Family Dentistry include:
- Friendly and Attentive Staff: Many reviews mention the warmth and attentiveness of the team, making dental visits pleasant.
- Quick and Efficient Service: Patients appreciate the timely appointments and minimal wait times, with many expressing satisfaction with the speed and quality of treatments.
- Expert Care: The dentists are noted for their skill and ability to create a comfortable environment, particularly for those with dental anxiety.
- Family-Friendly Atmosphere: Families feel at ease bringing children, and the staff is accommodating to the needs of all ages.
Overall, Turlock Family Dentistry has established a reputation for providing top-notch dental services while maintaining a nurturing and friendly atmosphere. High levels of patient satisfaction reflect their commitment to excellent care.
Turlock Family Dentistry: Reviews
Fantastic experience: Rochelle was very professional and I would certainly see her again for my cleaning. She’s was patient with me and does a fantastic job.
Fantastic experience: Stephanie hygienist and Doctor Rice were awesome. Very skilful and patient oriented. Awesome staff
thanks for the great review!
Fantastic experience: The best dentist i have ever been to in my adulthood. Super nice, super fast, super clean and the biggest is pricing with or without insurance. Love my hygienist & love my dentist! And the front office is quick!
Fantastic experience: Great experience with friendly customer service! Felt at home and everyone had a smile and was hospitable!!
Positive experience: I had a great experience. Thank you!
Fantastic experience: Everyone is so professional and courteous, my treatments always less than 1hr, so grateful for Dr.Rice and his amazing Staff! I highly recommend, I always have a great experience!
Fantastic experience: TFD is the best experience I’ve had at a dentist office !!! Dr. Velasco was amazing and the sweetest!!!❤️❤️ Front desk was super friendly and helpful!!! Both dental hygienist who took my x-rays and performed my cleaning were amazing and informative (I wish I remembered their names )Very clean environment and very welcoming 10/10. Looking forward to my future visits
Fantastic experience: Our visit for my Autistic daughter was once again a great visit. She is always treated with respect and complete care. Thank you Turlock Family Dental!
thanks for the kind words and great review!
Fantastic experience: Great staff and always on time
Fantastic experience: Turlock Family Dentristry is awesome. Another great cleaning by wonderful staff. They are always kind. I recommend them for dental cleanings as well as Invisalign braces.
Fantastic experience: This is my very first time here. I came from Merced. This place is a very clean place, very nice personnel, awesome Dr, and no waiting time. Definitely recommend this place.
Fantastic experience: I was in severe pain and TFD got me in under 24 hours. They were all so friendly and sweet. The office is so nice and clean. I absolutely love the service I get when I come here. They are always so helpful and gentle.
Fantastic experience: Very friendly and informative staff. Highly recommend it.
Fantastic experience: Turlock Family Dentistry exceeded expectations! I have pretty severe dental anxiety. I finally made the call to get an appointment, and I am so glad I did. Not only did they get me in the same day I made the call, but they understood my hesitation and treated me like I was family! The entire staff was very caring and non-judgemental. Dr. Amethyst developed a plan and took the time to make sure all of my questions were answered. I could not have hoped for better care. I'm so happy I took a chance on Turlock Family Dentistry. I have found my long-term dentist!
thanks for the kind words and great review Steve!
Fantastic experience: Fantastic Dental practice. From Anita the dental tech, Marlene the Dental Hygienist, to Dr Rice himself and lastly Stephanie at the Reception Desk were ALL professionals!! Will tell many people about this practice. I’m from Merced.
Thanks for the kind words and great review Alfonso!
Fantastic experience: Everyone is always very nice. Never have anxiety when I go there . Explain everything to me while working on my teeth. Will always be the place I go to get my teeth work on and clean.
Thanks for the kind words and great review Tammy!
Fantastic experience: Everyone at this office is wonderful. They are caring and all of my visits here have been positive ones! As long as they are is business this will be my dental office! Stephanie is the best dental hygienist ever!
thanks for the kind words and great review Linda!
Fantastic experience: The TFD staff was so helpful after I had experienced some toothache and scheduled a quick exam for me to determine what might be wrong. When I arrived, the front desk folks were very pleasant. The dental assistant who greeted me and escorted me back to the exam room was very nice and thorough in taking X-rays and photographing the potentially affected teeth. She very clearly explained what was shown in the photos. Dr. Schlecht then came in and reviewed the photos with me, showing what was going on in the affected area, and in an area that we had identified as a condition to “keep an eye on”. She explained the recommended treatment for the affected teeth and answered all of my questions about the procedure - I felt that I was in very good hands with the entire staff at TFD and will be returning to have them remedy my tooth issue. My wife and I are very happy to be patients with this practice, and we highly recommend them!!
thanks for the kind words and great review Michael!
Fantastic experience: Fast, friendly and they explained everything in detail. Highly recommend!
thanks for the kind words and great review!
Fantastic experience: Staff were very nice and I felt comfortable. Doctor did a great job. Thank you!
thanks for the kind words and great review Martha!
Fantastic experience: Very friendly and great service.
thanks for the great review!
Fantastic experience: Beautiful office, state of the art equipment & always very friendly staff! Got a new crown that fits perfectly! The Invisalign girl was awesome! She gets me in & out quickly & it's always a great experience! I would recommend this place to everyone for their dental care! July -2025
thanks for the great review Julie!
Fantastic experience: Best dental experience I’ve ever had! I’m not a big fan of going to the dentist but my dental hygienist was patient and calm. Made the experience much better.
thanks for the kind words and great review Amber!
Fantastic experience: Great experience as always, couldn’t be happier with the results!!! Always friendly, and always make me feel valued.
thanks for the great review!
Fantastic experience: Love this place! The people are great, my teeth are no longer in pain, and I always feel welcome! Backstory, I have a history of bad experiences with dentist who treat you like a numbered pin cushion. I started going to TFD last year when I couldn’t stand the pain after 6 years of avoiding the dentist. Going to TFD was nerve wrecking, pun intended, but they made it a great experience! Since last year I’ve had one root canal/crown procedure, a few fillings, and three more crowns added from my previous neglect. I’m looking forward to improving my smile with them. I no longer have to worry about which side of my mouth to eat on, drinking cold beverages, or smiling with my teeth. 20/10 experience and totes recommend!
happy to help! thanks for the kind words and great review!
Fantastic experience: Very prompt and professional. I treated with respect and dignity! Thanks for the great service and excellent care!
thanks for the great review!
Fantastic experience: As now it has been almost two years that I am visiting Turlock Family Dentistry. Honestly I like this place, the dentists are awesom, great service, and very nice to the patients. I recommend Turlock Family Dentistry.
Fantastic experience: I love this place! The receptionist was so bright and cheerful, I was immediately cheered up! My hygienist was a blast! She was efficient, gentle as she could be and my teeth are exceptionally clean and bright! I’ll be back!!
thanks for the kind words and great review Tim!
Fantastic experience: Love my hygienist. She did an outstanding job on cleaning my teeth and listen to me when I was discussing my concerns about my teeth to her. Office staff is very friendly. Doctor admin and Dr. Schlecht are both down to earth, professional, caring people. This dental office gives off good vibes and makes you feel like you had been going there forever.
Fantastic experience: My kids have been coming here for a few years now and have loved it. It's always a friendly and welcoming staff. They take the time to remember you and the conversations you have had which helps give that personal touch. It seems that everyone some how knows someone around there because of the locality to schools and the small local areas which also helps add that little extra. We love coming here and feeling like we picked up where we last left off, never having to correct or fill in on the situation. Thank you everyone and thank you Dr. Amethyst!
Negative experience: I wish there would be 2 ratings - 1 for dental work and 1 for billing department. Because dentists good, but billing people are completely different story. This place was recommended to me by my colleague. When I deal with dentist, it was nice and pleasant experience and I would say they know what they are talking about. Then you will get completely opposite feelings after dealing with billing department. I asked Scott how much total bill is going to be prior my son's wisdom teeth removal visit, so I have that amount on me. When It was done, my bill jumped from $500 to over $900. He explained that he gave me bill per tooth and not total before. Then he tried to bill me for consultation, which was free with my insurance. I asked to print my visit bill, and found out extra charge for X-ray, that wasn't done in this visit. After calling my insurance and getting info, I left message for Scott. He never returned my call. I worked for tax administration, so I love to do audit. In today's visit I tried to ask about extra charge . He seemed very irritated by that and said that it was x-ray that was done in prior visit. Then after I explained insurance covered that x-ray, then he said "do you want me charge you for it". But he did charge me for it already! I couldn't continue arguing anymore, my son got called inside. Either billing department have incompetent people working there, or they are cheating customers with insurance. I would love to meet with owner and have a talk about it. Because my next step would be Department of insurance fraud.
Fantastic experience: Great staff, very kind and compassionate.
Fantastic experience: Very nice hygienist; listened to my simple dental problems and did something about it. Thank you
Fantastic experience: I had a dental issue. It was properly addressed. I so appreciate Dr. Amethyst and her staff. Professional and knowledgeable and enjoyable. Thank you.
you are welcome! Glad we were able to take care of you. Thanks for the great review!
Fantastic experience: The tech that cleaned my teeth did a great job and was very caring of my situation.
Fantastic experience: Just had another great cleaning by Melissa. Always professional and thorough.
Fantastic experience: No waiting long within 5 minutes of appointment Very thorough service Can feel the difference from where I had gone before very customer service oriented I really recommend Turlock Family Dentistry Great service!!!
Fantastic experience: Always a very good experience. Office is neat, clean, well organized and well run. I have never had to wait very long and I have been going to this practice with Dr Rice and Dr Vallerine before him. My hygienist, Stephanie, is the best.
Fantastic experience: I usually get nervous but being here today every one was supper friendly. The dr. explained what was going to be done and kept asking if I was ok during the procedure. I felt very comfortable during my experience.
Fantastic experience: Turlock Family Dentistry is amazing!!! It hard to find a good dentist theses days where you get quality work in comfort. I moved to the Bay Area and it 1000% worth the commute!!!
Fantastic experience: The dentist office is very efficient, always on time and all that work there are very pleasant.
Fantastic experience: I lost a crown and she was able to glue it back on in no time. Great job. Thank you.
Fantastic experience: Melissa did a great job as usual. She is friendly, professional and thorough.
Thanks for the kind words Joseph!
Fantastic experience: Just had my teeth cleaning with Kayley, she is AMAZING. She was so gentle and such a sweetheart!
Fantastic experience: Very professional, friendly and nice and clean. Good experience. Toni and Evelyn make me feel very comfortable and are such a pleasure.
thanks for the kinds words and review!
Negative experience: Would not recommend this place to aaaannyone. They are sketchy and I’ve been treated pretty rudely overall. Had a very expensive crown done that they said my insurance covered (after I got it done I find out it wasn’t covered at all). The crown didn’t last as long as they told me at all, it kept popping off my tooth. In the first 6 months it popped off. I went in to get it glued back on for a second time and was told that my root canal was done wrong by my previous dentist and the tooth was decaying and this is why the crown won’t stay on So they put an extremely expensive crown on a rotting tooth??? So now they don’t ask me, they TELL me I need to get an implant and try to schedule it. Lol funny. I said absolutely not I’m getting it pulled. that rotting tooth in my mouth that the dentist literally said “this is all mush”?? They made me wait 3 months to have it pulled and cleaned out. One of the Worst experiences of my life. Front desk lady was super rude as well and the lady who runs the billing. It’s not hard to just be a decent human and be civil! DONT WASTE YOUR MONEY HERE.
Positive experience: I really like Dr Amethyst, but the atmosphere is kinda rushed sometimes, but I understand because they're busy. If you don't cancel your appointment on time or no show, the receptionists will basically scold you and say the hygienist had set time aside for you. That shocked me because she wasn't very friendly about it. Also, none of the front desk people smile ever or greet you. You could be standing there at the desk for a couple minutes while 3+ people are staring at their computers and ignoring you, until one of them finally says something like "can I help you?". It would be so much better if someone just said "we will be with you in one moment" or something. It makes me feel extremely unwelcome and like I am a bother to their time, and my time as a patient is not important. And this is not just a few times, it's every time. I would go somewhere else, but I don't want the hassle of changing dentist offices.
Fantastic experience: I love this place. Everything goes very precised and quick. Everyone seems very experienced at what they do.
Fantastic experience: Dr. Amethyst is the BEST in Turlock. She actually speaks to you with a personal touch. So nice to know that you are more than just another patient. I recommend her and this practice to anyone who wants a good experience.
thanks for the kind words and great review Russ!
Fantastic experience: I am so pleased with the cleaning that Melissa did today! She removed stains that I thought were permanent. Thank you so much Melissa!
Thanks for the great review and feedback! We appreciate it!!
Fantastic experience: Great place, no pressure dentistry. I always know they are going to do the work that needs to be done within my budget.
Thanks for the kind words and great review!!
Fantastic experience: Everyone is so nice and you can see how sensitive they are to people with anxiety. The people here make me feel like I'll be ok going back (compared to past dentists). They'll answer all of your questions, give you your options clearly to make sure you understand and are happy with the outcome.
thanks for the kind words and great review!
Fantastic experience: Everyone is friendly when I go there , & helpful , they make you feel comfortable
Thanks for the great review and feedback!
Fantastic experience: We love it here! Friendly staff, clean office always running on time.
thanks for the kind words and great review!
Fantastic experience: Everyone at TFD is professional as well as welcoming and friendly!
Thanks for the kind words and great review Gena!
Fantastic experience: It was my first time there today and they were so kind and welcoming I felt so comfortable. I look forward to my next appointment.
We are glad to be of service! Thanks for the kind words and great review!
Fantastic experience: Great customer service, everyone is friendly and helpful. My dentist is outstanding, he is very kind and patient. He takes his time and never rushes and explains everything in detail. Dr. Ishaya is the best I have seen so far. Definitely recommend him.
thanks for the kind words and great review!
Fantastic experience: I had a wonderful experience at Turlock Family Dentistry! From start to finish, Dr. Rice and his team were professional, kind, and incredibly patient. They made me feel comfortable and well cared for during my crown procedure. The level of expertise and attention to detail was exceptional. I truly appreciate their dedication to providing top-notch care, and I highly recommend them to anyone looking for a trustworthy and skilled dental team.
Glad you had a great experience Ruth. It was our pleasure serving you!! Thanks for the kind words and great review!
Fantastic experience: Amazing! Extremely caring and highly skilled professionals the complete experience from the front office to checkout exceeded all expectations. The actual dental care was the most comprehensive compassionate care I have ever experienced. I highly recommend Turlock Families Dentist Ken Edwards
thanks for the kind words and great review!
Fantastic experience: Best service I have ever had at a doctors visit
Thanks for the kind words and great review!
Fantastic experience: I have been going to TFD for a couple of years now and every time I go they treat me with the utmost respect and care. They take their time and address all my concerns with amazing patience and professionalism..Roxanne has done an amazing job (multiple times) in adjusting a bridge I had to get to make it more natural feel..I highly recommend Turlock Family Dentistry.
Thanks for the kind words and great review!
Fantastic experience: Everybody’s always very nice very polite and I never have to wait very long. I’m really happy with my dentist.
thanks for the great review!
Fantastic experience: Will definitely recommend. The place is very nice and clean. All of the hygienist are super sweet and are very careful when cleaning my teeth.
thanks for the kind words and great review!
Fantastic experience: The atmosphere was very pleasant and the staff was extremely professional. I will definitely refer this dental office to my friends and family.
thanks for the kind words and great review!
Fantastic experience: Wonderful dentist office. Always on time, very personable and friendly, Dr. Amethyst is also phenomenal.
Thanks for the kind words and great review!
Fantastic experience: My first time coming here, made an emergency appointment and was accommodated right away! Filled out paperwork per protocol and was called back in within 5 minutes! ROXANE IS A ROCKSTAR extremely kind and polite, forgot the name of the Dentist but HE WAS A ROCKSTAR AS WELL SO KIND AND ATTENTIVE! Overall Amazing service Fast and reliable service Excellent professionalism and excellent customer care! Will forever be coming here’ THANK YOU FOR EVERYTHING TURLOCK FAMILY DENTISTRY!
thanks for the kind words and great review!
Fantastic experience: The best dentist office I have ever been to. Friendly, supportive and knowledgeable. Melisa is the best hygienist I have had in my over 50 years of oral care.
thanks for the kind words Cory! We will let Melissa know and thanks for the great review!
Fantastic experience: Doctor Ishaya and the staff were excellent in every way. I’m glad I called their office as a new patient with an emergency. They gave me an early appointment and treated me with great care.
thanks for the kind words and great review!
Fantastic experience: Love the staff. Very professional and friendly. A big shout out to my Hygienist (Stephanie). She is the best. I’ve been coming to this place for years and have always had excellent service.
Thanks for the kind words and great review Frank!
Fantastic experience: I find this place a very warm and friendly. The staff is very professional and respectful and the most important part is that the dentist(Dr Ishaia) was very accurate about the issue that I had with my tooth. Very happy with the service.
thanks for the kind words and great review!
Fantastic experience: I’ve been a patient with Turlock Family Dentistry for 9 years now and I love this office. Everyone is so friendly. The staff is always accommodating and welcoming. I actually enjoy the routine cleanings here.
Thanks for the kind words Sonia! We really appreciate you!!
Negative experience: extremely rude staff. went in this morning just to ask if our insurance was accepted, when i wasn’t the rude girl at the front desk said “no but you can try this office.” which i appreciated her giving me options. but after she said that i was still leaning on the counter about to walk out, when she turned and looked back at me and said “the door is that way” and pointed to their front door. being the first face you see as you walk in a business, that was a very rude comment. if their receptionist are that rude, i can’t imagine how rude the rest of their staff is.
Fantastic experience: Your office is very clean and well decorated. Staff members are polite and effective. My wife and I are very pleased with TFD. So far this is the best dental practice we have ever used. Thank you all for for your great service !
thanks for the great review!
Fantastic experience: Very nice and clean place. Everyone is so nice. They take care of you right away. No long waits.
Fantastic experience: My experience here went so smooth, really good service and the people who work here are very kind also. Highly recommend
Fantastic experience: Amazing staff and amazing work! My whole life I have had a hard time with going to the dentist… part of the reason I need to go so badly. Explained my issues, and they made accommodation for me and actually made it a pleasant experience. First time I actually left the dentist in a good mood, after a root canal! I was really surprised that they were able to do the whole procedure without any of my issues popping up.
Negative experience: Disappointed with service. Regret getting new crown! Appt made 3 weeks after order did not fit came in with gap that my old one had. It was supposely stat but arrive same time frame as previous one. As of 1/27 have not been able to be fitted in for an appt even tho it was not my mistake! I care fir my mom in Bakersfield called today be fitted in Thurs or Friday nope not even willing to fit me in if there is a cancel. Disappointing service 6 weeks on a temporary crown wow! After thus looking for new dentist office poor customer service!!!
Positive experience: Office staff was pleasant and helpful. Dr. Austin Schellinck was amazing. He walked through the procedure every step of the way. He made me feel comfortable and attentive to my needs.
Fantastic experience: We loved our experience. Friendly and helpful staff we love Dr A ,Rocksand & Martha. Thank you for making my sons experience not scary.
Our pleasure. Glad everyone had a good experience, and thanks for the great review!
Fantastic experience: This is a great dental office. The staff is friendly and knowledgeable. I was seen promptly at my scheduled appointment time. The staff takes the time needed to answer questions throughly. Melissa did an excellent job. I would recommend this dental office to anyone needing dental care.
thanks for the great review!
Fantastic experience: I was referred there by the VA through the community care program. I was impressed with the facility and I told them they had a beautiful facility. The staff was very friendly and the examination was great and professional. They explained the procedures that they needed to perform and it was explained fully. I’m looking forward to letting them perform the dental work that I need.
Glad to be of help Joe, and thanks for the kind words!
Fantastic experience: Taylor is always so wonderful. Gentle hands. Incredibly welcoming. Giving me tips on how to improve on my oral care.
Thanks for the great review!
Fantastic experience: Best dentist I’ve been to in years. Very friendly staff. In and out never a long wait.
Thanks for the great review and kind words!
Fantastic experience: I love Turlock Family Dentistry!The level of cutomer focus is awesome! They spend time with you, you’re never just a number. The quality of professional care is also literally the best. Dr. Amethyst, Martha, and Roxy are a phenomenal team.I will not go anywhere else. As much as I hate going to the dentist, I love going to Dr. Amethyst and Turlock Family Dentistry.
thanks for the kind words and great review Rich!
Fantastic experience: The staff, including the dentist and the dental assistant, was very professional and kind. They made it comfortable for me.
thanks for the great review!
Fantastic experience: The staff and dr. Amethyst are very professional and efficient in serving our dental needs. We are grateful for all of them.
And we are grateful you chose TFD for your dental needs! Thanks for the great review!
Fantastic experience: The team at Turlock Family Dentistry were professional, fun, personable and really cared about my comfort, needs and wants. They are great listeners, using active listening skills to make sure they knew what I was saying and what I wanted. I highly recommend them to anyone looking for amazing dental care professionals. A special shout out to Dr Rice, Kim and Stephanie.
Glad you had a great experience Dan. Thanks for putting your trust in us for your dental needs!
Fantastic experience: Great service in a friendly environment. I love that my entire family can have our cleanings all done on the same day near the same time. Their team are excellent communicators.
thanks for the kind words and great review!
Fantastic experience: The visit was great. I was called in as soon as I got there. I did wait for the dentist to come talk to me about 30mins, but I understand the office was busy and they can’t split themselves to tend to all patients. The staff was very professional and welcoming. They talked to me and explained everything clearly. Very clean and comforting office.
Thanks for the kind words. We appreciate that fact that you realize we are sometimes "pulled" in different directions and apologize for the wait that you experienced. We will try our best not to let that happen again so that it is the exception and not the normal.
Fantastic experience: Went for my normal cleaning had a wonderful time. The people here are always friendly and truly professional.
thanks for the kind words and great review!
Fantastic experience: As always, great, gentle care and wonderful customer service! A very personal environment, I don't like having dental issues but when I do, I go see Dr.Schlecht and her fantastic team! Thank you Amethyst, Rocksand and the great hygienist for taking care of me.
thanks for the kind words and great review!
Negative experience: I wasn’t impress at today’s visit. My cleaning cleaning lasted for only 30 minutes and she didn’t floss my teeth, also the lady was measuring by herself, touching the computer, the pen and then my mouth going back and forth. I was extremely nervous. She probably touches other patients using the same pen or computer mouse. I might look for another dentist.
Sorry you were not impressed with you last visit. Whether 30 mins or 60 mins, I can assure you that you received a thorough "cleaning". As for our infection control procedures, all surfaces/instruments/pens/keyboards/lights/handles/knobs/etc in each room are thoroughly cleaned and disinfected between each and every patient. So regardless if there was an assistant helping, you need not be nervous about our infection control proceedures.
Fantastic experience: First time at this office. The front desk staff were friendly and welcoming, the hygienists and dentist super informative and sweet. The whole staff were efficient, and the office is clean and modern, making it a good experience.
thanks for the kind words and great review!
Fantastic experience: Turlock Family Dentistry is always great. The staff is helpful, professional, and exceptional at their work. Would recommend to all.
thanks for the kind words and great review!
Positive experience: Everything was great. Staff was excellent. Dr was great as well. I'm just really upset that my prescription wasn't sent over to the pharmacy. I'm in a lot of pain.
Sorry for the prescription confusion, the govt does not make it easy to call in medications sometimes. Thanks for the great review though!
Fantastic experience: I walked in and barely sat dow before I was escorted to the room. I had Brianna. She was great. Very easy on my teeth and gums, spoke gently and professionally. I felt at ease with her.
thanks for the kind words and great review!
Negative experience: My husband had an appointment today! It was not our first time there. We have been multiple times actually and were quoted an amount for dental work. We agreed to the amount and continued on with the services. Today was my husband’s 3rd appointment there and the billing\scheduling person gave us a completely different quote after our appointment was over the price went from $200 to $662! I asked if that was for all the work and she stated the wrong insurance was plugged in to our account and it is now corrected, but I told her shouldn’t whoever did the billing should have caught this? I am in shock because it’s a huge price difference and we were told this after the 3rd visit! I called to speak with someone more higher and Scott advised they can charge $1000 if they wanted to without speaking to the actual Dentist. I found this funny and hope this gets to a manager or one of the Dentist of the office before our next visit! So they can correct the billing department! Hopefully things like this get fixed before they get more bad reviews. Dentist and back staff are amazing!
Sorry you had an issue with your insurance and our billing department. We try to do our best in getting estimates from your insurance carrier. But the bottom line is that it is an estimate, and until the treatment is completed and we bill the insurance..we only then know for sure the breakdown. I can tell you that what you experienced is the exception, and not the norm however. We will do our best not to let that happen again in the future. Hopefully your next experience with the front office is as amazing as your experience with the dentist and back office.
Positive experience: I’ve been dreading and postponing a much needed route canal. I wish the dental hygienist were more experienced. I had several pokes and she couldn’t get to where she needed. This created a lot of anxiety for me going into an already nerve racking situation. The Dr was amazing and really read my body cues. He listened to my worries and made sure I was numb numb before proceeding. Throughout the process he was mindful and constantly asked if I was okay. He was good at laying out how long it would take, and when the worse was over. I’d like to report it was a pain free route canal and would highly recommend their specialist!
Fantastic experience: "Amethyst and her team are simply stellar! As someone who typically dreads dentist visits, I can honestly say that Amethyst has transformed my perception of dental care. Her professionalism is matched only by her warm, welcoming demeanor, which puts even the most anxious patients at ease. From the moment you step into the clinic, you're greeted with a smile and treated like family. The staff is efficient, knowledgeable, and always ready to answer any questions you may have. They go above and beyond to ensure your comfort throughout every procedure, making even the most dreaded dental work feel like a breeze. Amethyst's expertise is evident in every aspect of her practice. She takes the time to explain each procedure in detail, ensuring you understand what's happening and why. Her gentle touch and precision make even the most invasive treatments feel surprisingly manageable. In short, Amethyst and her team have redefined what it means to visit the dentist. They've taken an experience that's often dreaded and turned it into one that's surprisingly pleasant. I can't recommend them enough!"
thanks for the great review!
Fantastic experience: Everyone was super nice, hygienist was friendly and respectful of my concerns. The dentist was great took his time and explained everything will definitely be back for future visits
thanks for the kind words and great review Stacie!
Leave your opinion about Turlock Family Dentistry:
Turlock Family Dentistry appears in the following listings:
Other dentists you may be interested in
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.