Bright Side Dental
Information about Bright Side Dental
48154, Livonia
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 10h-19h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 8:30-15:30
- saturday: 8:30-13h
Bright Side Dental has built a strong reputation by offering a full array of services. Please visit our website or call us to learn more.
Our comment from Best Dentists Club about Bright Side Dental:
Bright Side Dental is highly regarded for its professional and friendly staff who provide exceptional care to their patients. With numerous positive reviews, many clients appreciate the welcoming environment and the attention given to both adults and children. Key highlights include:
- Welcoming Atmosphere: Visitors have noted the friendly and accommodating staff, making everyone feel comfortable during their appointments.
- Quality Care: The dental team, including Dr. Jacob and Dr. Nasser, are praised for their thoroughness and expertise, providing detailed explanations of procedures and addressing patients' concerns effectively.
- Efficiency: Many clients reported quick and efficient service, especially during emergency situations, where they were seen promptly and received necessary treatments without delays.
- Child-Friendly Environment: Parents have shared their children's positive experiences, stating that the staff is very gentle and understanding, making dental visits stress-free for young ones.
- Comprehensive Service: The clinic offers a wide range of dental services with transparent pricing, making it easier for patients to understand their treatment options.
Overall, Bright Side Dental is a trusted choice for dental health care, with many clients expressing their desire to return for future visits.
Bright Side Dental: Reviews
Fantastic experience: Very good and clean, everyone there were very helpful and professional!
Negative experience: Went in for an exam tried to get me to do a bunch of root canals. They wanted to charge $3000 for one root canal. I wanted the x-rays to get a second opinion and I have to pay to get my own x-rays that I paid them to take absolutely terrible place. I would never use them.
Fantastic experience: Dr. Hajji is a great dentist ,got my teeth cleaned an cavities filled ,an my crowns are next. so if your looking for a good dentist I highly recommend him an his team ..
Fantastic experience: We had a great experience here! Both my 5 year old and 3 year old felt comfortable and all the office staff & hygienists were very kind and welcoming! It was our first time and we will be making this our regular dentists office.
Thank you for leaving this great review! We're happy your children felt comfortable during the appointment.
Fantastic experience: Incredible staff !!!!!!!!! And Great service I definitely will recommend this Dentist office
Thank you for this amazing review!
Negative experience: after borderline harassment from the nonstop texts about confirming and adding insurance info, i get a last minute call saying they do not have a doctor and have to reschedule. complete amateur hour. do not recommend.
Give us a call at (734) 288-7135 so we can make this right.
Fantastic experience: Dr. Jacob is the best. I was very angry/ frustrated that after a year, and 50k on full upper and lower implants, no one was listening or even trying to address my fit / finish / comfort issues. Within 10 mins of listening / 10 mins of grinding/fileing, he improved the feel / fit markedly. I am not 100% where I feel comfortable yet, but he asked me to come back in 6 months, and I am happy to do that. Thanks to Desiree as well for coordinating my appointment. CJP
Thank you for visiting Bright Side Dental. We are happy we could help!
Fantastic experience: Dr Jacobs was great. The staff are super friendly and helpful. I was given excellent treatment and was given a full estimate on the procedures I need done, with a full treatment plan in place on what I need was super helpful.
Thank you for this glowing review! We're happy you had a great experience.
Fantastic experience: The staff is so caring and they don’t leave you in the room waiting for hours
Thank you for this great review! We hope to see you again soon.
Fantastic experience: It was my first visit with and it was an emergency appointment. The staff was nice and explained everything in great detail and all of my options moving forward with my dental health care.
We are happy you chose to visit our dental office and that your appointment went well!
Fantastic experience: Workers were friendly. Appt was on time. Work was explained well
Thank you for this glowing review!
Fantastic experience: Brought my son and the service was fast and everyone was nice. I even booked myself an appointment before leaving.
Thank you for leaving this kind review! We're happy your son had a great appointment. We look forward to seeing you again!
Fantastic experience: Staff all around is very nice and helpful! Highly recommend
Thank you for this great review!
Negative experience: Horrible experience here. Never explained what exactly I agreed to as I thought I was getting my tooth actually fixed, wasn't looking for a denture and charged $65 for nitrous. Would not recommend.
Hi Lisa. Give us a call at (734) 288-7135, as we would like to discuss this review.
Fantastic experience: I called for an emergency appointment and was able to be seen and taken care of right away. The staff is friendly and professional and easy to work with.
We are so happy we were able to help you right away! We hope to see you again soon for a routine cleaning.
Negative experience: Terrible experience. Usually first time visits you get teeth cleaning . I left with nothing but an exam and referral papers .
We're sorry you had this experience. Reach out to us at (734)288-7135 so we can learn more about this review.
Fantastic experience: This was my first visit & I was extremely satisfied. All the employees were nice & very willing to help you. Dr. Jacob’s was extremely nice & explained all work that is necessary to do immediately to avoid other problems from occurring & what procedures can wait till a later date. He was extremely helpful by showing me each tooth from the x-rays and the necessary work needed if any. I would highly recommend Dr. Jacob’s at Bright Side Dental.
Thank you for this amazing review! We are happy you had a great appointment.
Fantastic experience: Nice and friendly staff. I had to have my tooth pulled and I felt no pain. Thanks Dr. Nasser for getting me together.
Thank you for this great review!
Fantastic experience: Friendly staff. Dr. Was very knowledgeable.
Thank you for leaving this kind review!
Fantastic experience: Best dental experience I have ever had!! From the moment I walked in I felt very comfortable. Literally Everyone in this office are incredible. My fear was very well addressed. They got me in as an emergency, Dr. Jacob's stayed & did a root canal. I am super grateful I found this office. Thank you to Dr. Jacob's & the staff.
Thank you for this glowing review! We are so happy you had a great experience.
Fantastic experience: The whole entire staff was great. I was in extreme pain and called around for someone who could see me and pull my tooth asap. Got it done within hours of the initial call. Couldn't ask for more. The staff general attitude was also top tier. Wish I could rate 10 stars
Thank you for this amazing review! We're happy you had a great appointment.
Fantastic experience: Great experience. Thanks for getting me out of pain.
Thank you for this glowing review!
Fantastic experience: I had such a great experience at this office! From the moment I walked in, the staff was incredibly kind, welcoming, and efficient. They got me in quickly, and the whole process was so smooth and easy—it honestly took all the stress out of going to the dentist. Everyone there took such good care of me and made me feel completely at ease. I’m so glad I found this place—highly recommend to anyone looking for a great dental team!
Thank you for this great review! We're happy you had a great appointment with our team.
Fantastic experience: Dr Nasser and her support staff were a Blessing in my time of distress. I had a cracked tooth and the nerves were exposed . I was in a lot of pain. I received a quick appointment. I was handled with care and concern. Wonderful environment and wonderful staff. Thank you
Thank you for choosing to visit Bright Side Dental. We are happy we could help you right away!
Fantastic experience: This dental office was great. I had an abscess tooth and they were able to get me in short notice and help me. The staff was really nice. I was nervous about getting a root canal, but they made me comfortable.
Thank you for this kind review! We are happy we could help you feel comfortable.
Fantastic experience: Probably the best dental experience I've had! Easy xrays, cleaning, and check out. Worth it!
Thank you for this kind review! We are so happy you had a great appointment.
Fantastic experience: Great experience, you could tell they really care about their patients
Thank you for this glowing review! We hope to see you again soon.
Negative experience: Recently went back to Dr. Jacobs to see about a dental issue. He suggested an expensive procedure. Staff said I had to pay half done to make the next appt. Which I went ahead and did. My husband suggested I get a second opinion. Which I did. When I went to cancel the appt and ask for refund they said they could not refund it to my credit card which is the way I paid them. I It would have to go through the approval process and IF approved they would send me a check. I called them 2 weeks later to see if they sent the check and they claim they did. Now a month later and I still don't have my money back.
Hi, Karen. Please reach out to our team at (734) 288-7135 so we can talk about this review more.
Fantastic experience: Thank you so much for taking me and helping me with what needed to be done, you guys are the best!
Thank you for this 5-star review!
Fantastic experience: It's the best dental office I've been to. They are honest and share the complete process and procedures along with pricing before work begins. The teammates are friendly and professional. Keep doing excellent work.
Thank you for this glowing review of our staff!
Negative experience: IF I COULD GIVE THIS PLACE 0 STARS I WOULD!! If you are a person of color especially a woman… PLEASE be careful of this rude and discriminatory place! Dr.Mark Jacobs was highly rude and lacked compassion with me telling him about my consistent wisdom tooth pain. He told me I was basically faced with pain or fear of the surgery and that nothing would help my pain besides getting the teeth removed ASAP right at that time. He had a very rude and nasty tone with me and as a scared and concerned patient, I did not feel safe here at all. He also stated that he could pull the teeth immediately but he talked to me like I was less than and unworthy — therefore I proceeded to leave the establishment without getting the surgery done. I will never be back to this dentist office, and I hope all of the staff here learns that everyone is a person with feelings and emotions and it takes nothing to be kind and considerate to everyone.
Hi, Kryssie. We appreciate you taking the time to express your concerns. Please reach out to (734) 288-7135 so we can rectify this situation.
Fantastic experience: We love our new Dental Clinic. Everyone was so welcoming and they were fast. They also worked well with my little ones.
Thank you for this great review!
Fantastic experience: They are amazing. I had s deep clean done. No issues as the hygienist explained everything. No pain or discomfort. They are my new dentist!
Thank you for this great review! We are happy you had a great appointment.
Fantastic experience: Had a dental emergency and my regular dentist office was closed. Bright side dental was able to see me very early on a Saturday when I woke in pain. I need a root canal and everyone was accommodating, efficient and just about the nicest and most pleasant people I could have been around in such a rough time. Not to mention I have anxiety and panic attacks, they were super understanding about that too. Considering changing dentists now.
Thank you for leaving this kind review! We're glad we could help make the appointment for comfortable for you.
Fantastic experience: Had a bad abscess with nowhere to go: my dentist's office was closed. I walked in and they helped me. Very fast registration, I was in the waiting room for less than 5 minutes. All staff were very friendly. Thank you for helping me!
Hi, Justin! Thank you for your kind review. We're happy you had a great experience.
Fantastic experience: Dr. Nasar was nothing but amazing. I needed a root canal and from the very start with the financing to the actual procedure it all went very smooth and pretty painless. Thanks again everyone. I'll definitely be back for all my dental needs.
Thank you for this great review! We are happy we could make the process smooth.
Fantastic experience: Very nice staff and the dentist I saw was very thorough is explaining what will be a very long process.
Thank you for this kind review!
Negative experience: I have been a patient of Bright side dental for years. I recently had a bad experience there. They suggested a procedure and ran it through my insurance. Told me this is what I need to pay and I would be done. I had the money at the time. Few months later I get billed for WELL over $100. And they are not nice with their messages on the bill. Throwing words in all CAPS like they are hollering at you. It is YOUR responsibility . CLAIMS THAT ARE NOT PAID FOLLOWING 90 DAYS FROM DATE OF SERVICE......I sat in the office one day for my appointment and listened to the girl behind the window call all of the patients that were running behind. Being rude and saying IF YOU ARE NOT HERE IN 10 MINUTES YOUR APPOINTMENT WILL BE CANCELLED AT YOUR EXPENSE AND YOU WILL HAVE TO RESCHEDULE. Like really? Most of the time I sit for at least 20 minutes before I am called back and then wait longer than that for the dentist to come in and check me out after the cleaning. There is such a thing called Head Heart and Hero in the customer service world. Bright Side Dental needs to learn this. Use your Head and Heart and be a Hero. There is enough negativity in this world. I am their client, they are not mine. I will be finding a dentist who is more caring about their patients than how much of a profit I am.
We appreciate you taking the time to express your concerns. Please reach out so we can rectify this situation.
Positive experience: The staff was very nice and everyone was super accommodating But I had to spend $100 to make an appointment with their specialist and I've never had to pay that much to just make an appointment when all he will be doing is a consultation I also had to pay an $80 co-pay on the spot for my first appointment It was just very inconvenient and expensive.
Thank you for your review! We'd like to learn more about this situation. Please contact us at (734) 288-7135.
Fantastic experience: Excellent dentist office they listen to your needs they take good care of you I had my tooth extracted no pain.
We are happy you had a great appointment. We hope to see you again soon for a routine cleaning.
Fantastic experience: Professional caring friendly staff makes all the difference and this dentist office has it hands down.
Thank you for this great review! We are happy you chose to visit our office.
Fantastic experience: The first place to respond to my emergency and they were able to get me in the same day! I will forever be a client here. They have different payment options as well. I felt comfortable and it was definitely a judgment free zone. I can’t wait to go back to start my plan of treatment.
We are so happy we could help you as soon as possible We look forward to seeing you again.
Fantastic experience: This place is amazing I had an emergency tooth issue and they got me and right away their super polite super understanding and really appreciate all the help they did for me
We are so happy we could help you right away! Thank you for leaving this great review!
Fantastic experience: I had my first appointment last week and was very happy with the results. The staff and doctor were awesome, polite and professional. I have more work to be done and am looking forward to having their staff take care of me.
Thank you so much for this glowing review!
Fantastic experience: Sweetest staff, very officiant - made my son’s smile look complete again. Thank you
Thank you for this amazing review! We hope to see you again soon for a routine cleaning.
Fantastic experience: My hygienist Bianca and the staff are very nice, friendly and professional. I would like to give a special shout out to the office manager Desiree! (Yes to the office manager) lol. She went above and beyond in making me happy when I really didn’t have a complaint She scheduled me a service right away and when I sat in the chair she came back to say hi and to assist the tech as needed. (I kinda felt like royalty. lol and who says that at the dentist.) Desiree even brought one of the dentists in when I was done and THAT Dentist was great too! It was a great experience there. She’s an absolute Rock Star!! That’s how a Dentistry is supposed to run!! Thank you Desiree!
Thank you for this amazing review! We are so happy you had a great appointment.
Fantastic experience: I have not been to a dentist in a long time because I wanted to find a good demtist to help me get my dental health back on track andI happen to come across Bright Side Dental. Everybody was so nice and pleasant I felt very comfortable.the receptionist,Dentist,Dental assistant were all Excellent. I'm glad I went.
We are so happy you felt comfortable when you visited our dental office. We hope to see you again soon!
Fantastic experience: It was my first visit, love how you can schedule online, loved the dentist. Place is excellent.
We are so happy you had a great first visit with our team! We hope to see you again soon for a routine cleaning.
Negative experience: I did like the doctor and my consultation was good. I waited 45 minutes for a price out of services. If I had known this would have taken this long, I would have had second thoughts of waiting. I had an another dentist come in and go over my X-rays as well. I’m not sure why
Negative experience: Never go to bright side dental in Livonia. The staffs are rude and arrogant. The doctor has a smart mouth , does not care about your well being, only money. They made me sign up for Sunbit even though I have insurance through Aflac and tried to charge me for services that I never receive except an x ray. They try to ruin my credit and won’t cancel Sunbit. So basically they want to ruin my credit because they claim my insurance never paid for the X-ray, I reached out to my insurance and they said bright side never put in a claim for me. I call the doctor he said well I knew what I was signing up for as if it’s a joking matter to him. I’ll make sure they don’t get paid I’m going to get another bank card and dispute Sunbit on my account it’s more than one way to skin a cat
Fantastic experience: Everyone was professional and kind to my grandson. He actually enjoyed going to the dentist.
We are so happy your grandson had a great appointment. Thank you for leaving this review!
Fantastic experience: I had an emergency need and they were so helpful. The office was very accommodating. They fit me right in. The dentist was very knowledgeable. All of the staff were professional and empathic. I highly recommend!
We are so happy we could help you right away! Thank you for leaving this great review.
Fantastic experience: I lost my crown and I was an urgent need of a new front tooth. They worked with me through financing and was able to give me three options. One I was able to afford and they put a temporary crown in that day, they were efficient, friendly , and understanding. They listen to my needs and I am very thankful.
We are so happy you had a great visit! We hope to see you soon.
Negative experience: I was charged $62 for the office visit, even though my insurance clearly stated I should not be charged anything. When it came to deep cleaning, they asked me to pay 10% out-of-pocket, despite my plan confirming that deep cleanings are covered 100%. Overall, this was a disappointing visit
We value our customers and would like to learn more about this review. Please contact our team at (734) 288-7135. Thank you.
Fantastic experience: My cleaning with Hanna was amazing! Office was clean and staff was friendly. Tiffany was super helpful when scheduling my appointment.
Thank you for leaving this great review! We hope to see you again soon.
Fantastic experience: I had a pain free deep cleaning that was almost enjoyable. That’s right...!!! Even the novocaine shots went smoothly & were barely noticeable...now that’s amazing. Dr Jacob & Wendy (my hygienist) were experts -patient with my questions, thorough in their answers, detailed in their insurance cost estimates & most importantly - skilled professionals. EVERYONE in the office was committed to my satisfaction & comfort. I give them my most enthusiastic, & highest recommendation.
Wow! Thank you for such an amazing review! Sharing your experience will help a lot of people! Thank you for your kind words!
Fantastic experience: I had an emergency situation with a substantial size bridge falling out on my birthday! I contacted the office in Livonia and from the nice and helpful ladies answering the phone all the way to the dental hygienist and dentist, it was an extremely positive experience.
We are very happy we could help you as soon as possible! Thank you for leaving this review about your experience!
Negative experience: This office is honestly so disgusting and dirty they clearly do not clean well or vacuum. There staff were very snotty and rude to me and my wife including the doctor I would never come back here! IF YOU DONT LIKE YOUR JOB QUIT.
Hi, Hassan. We appreciate you taking the time to express your concerns. We strives to make every customer experience one they can enjoy. Please reach out so we can rectify this situation.
Fantastic experience: My appointment was for a cleaning. Wendy is the Hygentist I normally see. She is great! Wendy is gentle and makes you feel comfortable while you are with her. I am extremely happy with Dr Jacobs and the entire team at Brightside Dental in Livonia. If you are looking for a new dental team, I suggest yougive this practice a try.
Thank you for a nice review!
Fantastic experience: My daughter had a great first experience here! She was scared at first but they made her feel very comfortable. I prayed that all would go well and it indeed did! So happy we found this special place for my 5 year old!
We are happy your daughter had a great appointment. Thank you for leaving this kind review.
Fantastic experience: Thank God for Dr Nasser and Bright Side dental. I came in needing a tooth pulled, they didn’t put me off, they didn’t try to do a cleaning and have me come back for the extraction. They took X-rays went over a dental plan and told me my options, and took care of me. Everyone was nice friendly and professional. The office is big and very clean. Yes, I recommend this office to anyone who’s looking for a good dentist in a clean friendly environment.
We are happy you had a great appointment and that we could help!
Negative experience: Grandmother had a crown replacement and wisdom teeth removed. The dentist (Dr. Jacobs) advised her to take her prescription pain medicine asap don’t wait. We have been waiting since 3PM today for the script to appear at her local pharmacy. Nothing. We’ve called several times spoke with front desk and was assured they would send the medicine as soon as the dentist was available to send the script electronically. He was not available as he was with patients at that time. It is 5:47 PM no medicine available and phones go straight to voicemail when we called back around 5 PM. Google says they close at 6:30 PM. No one is at the building and we just left at 5:48 PM. This is very disappointing. We won’t consider this office as a dental option going forward. Unfortunately, my grandmother is without pain medicine until tomorrow after having her wisdom teeth removed on one side and a crown replacement prepped on the other. SMH first impression is not going well for the administrative staff. Dental clinical staff was great.
We're sorry to hear about your experience. Please contact our team at (734) 288-7135.
Negative experience: Went in to have 2 teeth pulled and the dentist was brutal with force pushing down on my jaw to get pressure to the point where 5 days later it still hurts to move my mouth, not the hole where the teeth were but my actual jaw. This morning I noticed that the stitches were loose in my mouth so I decided to take a look in the mirror to see how things were healing only to find out that the dentist did not completely remove either of the 2 teeth that they were supposed to pull as there’s big chunks of teeth still in the holes as visible in the picture. Did the dentist tell me about this before I left? Absolutely not. You might be asking why I didn’t notice that I still had pieces of teeth still in my mouth, well the dentist who “pulled” my teeth actually stitched part of my cheek to the gum covering up the remaining pieces of my teeth.
We're sorry to hear you didn't have a great experience with our team. Please share your contact info with us at (734) 288-7135, so that we can investigate further. Thank you.
Fantastic experience: Easy to schedule and the front desk staff is incredibly polite. The hygienist and dentist were both professional, friendly and helpful with information.
Thank you for this review! We are happy you had a great experience.
Fantastic experience: The staff at Bright Side Dental were great help finding my tooth problem! If you had a bad experience with your current dentist fire them and come and see Bright Side Dental. You will be happy you did!
We are happy you had a great experience during your appointment! We hope to see you again soon.
Fantastic experience: The Staff is amazing! Super experienced and very kindhearted! Wendy and Dr Jacobs are heaven sent. Thank you so much! Looking forward to my next visit.
We are so happy you had a great appointment! We hope to see you again soon.
Fantastic experience: My husband mother referred us to Bright side a year ago and I'm very pleased at the service they gave us ,the family atmosphere makes you feel comfortable .They care about the health of your teeth. Your cost is given to you upfront. All your treatment is spaced out and the recommendation are your discretion. But they will give advice for the betterment of a nice smile
Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!
Fantastic experience: I was very pleased with my experience today. I am thankful they got me in right away. All staff were very courteous and pleasant. Dr. Nasser was exceptional! I am very apprehensive about dental visits. My experience today helped to alleviate my fears. Thank you all...
Fantastic experience: Listen-anyone suffering from tooth pain reading this that is thinking they are too scared/nervous to go to a dentist...you CAN do it, and you should go here!! Im an adult who was BEYOND anxious/fearful of the dentist but the staff here are so wonderful, kind, and patient that it makes the experience a whole lot better and more manageable than I thought. I had an extraction and felt like the whole team was encouraging me and being so positive that I did it the same day! Tonya, Markus: you guys are the dynamic duo of positivity and good vibes, thank you for being so kind and being my personal cheerleader s! You two really make a difference in people's lives. Chris: if it weren't for you I wouldn't have had the courage to go forth with the extraction, thank you for being so considerate to my reservations and helping me make the right choice. Doc Nasser: you really are the extraction queen! Thank you for your skills and willingness to help me that same day. P.s. I don't really write reviews but thought it was important to share my experience so other people will not continue to hinder their lives with dental pain for fear of the dentist.
We are happy we could help you feel comfortable during your appointment. Thank you for leaving such a kind review.
Fantastic experience: I was very pleased with Bright Side Dental. They took X-rays and inspected my mouth and drew up a plan for fixing all my issues. I also got an antibiotic to fix an infection and go for a tooth removal on a tooth that cracked in half in a few days. Wish they accepted my insurance I would definitely be staying with them beyond the extraction but have to find a different dentist after it is done.
We were so excited to receive your review for our business and are glad we could provide the dental services you needed! Have a great day, Diane!
Fantastic experience: This was a wonderful 1st time visiting experience for me! I have an upcoming appointment for a dental cleaning with them scheduled for April and sent all of my new patient paperwork in via iPhone, but then I had a dental emergency that needed care ASAP. The really nice receptionist got me in within an hour. The lady at the front counter was super sweet and welcoming when I got there and you could see she cared about the patients as she said goodbye to them as well. Marcus (sp?) was a fabulous Dental Assistant (who will surely make an excellent Dentist someday!). He was so friendly and knowledgeable and made me feel comfortable as he explained every step of the process and gracefully guided me through it. Then Dr. Nassar was just the BEST! I have been looking for a great, HONEST Dentist, who is personable, kind, experienced and TRULY cares about your wellbeing and is looking out for your best interest. In that 1visit I found that in her and noticed everyone there is happy and friendly and that's the way it should be! It's NO fun having to go to the Dentist, but this Livonia location at Brightside Dental was just the place I needed to FINALLY find my forever Dentist. I noticed the building while driving by and then MOST IMPORTANTLY read these Google reviews to give me the information I needed to feel confident in choosing the right place and they even have a "working persons" hours of availability. I am so grateful to have found them!! UPDATE June 2024: I still love this place! The employees are all very friendly and knowledgeable and are happy to help you through anything. Dr. Damian is the best at affixing my front veneer tooth when it pops off once or twice a year. It's horrifying when your tooth pops off, but Tiffany at the front desk is always happy to help you find the soonest possible appointment for an emergency because you truly need same day when you're faced with something like that.
Thank you for this great review! We are so happy that your appointment went well and that we could help you.
Positive experience: As this was my first visit and consultation of sorts. I can’t give a full review, however, they were all very nice. Very courteous on the phone and in person as well. The business was clean and more the staff was more than willing to answer questions. The place was very busy at the time I was there but I didn’t feel rushed or forgotten about. I was very pleased. I visited the Livonia location and had the pleasure of speaking not only with Livonia over the phone but also Farmington Hills.
Thank you for your feedback regarding our dental services. We're glad you had a great experience! Our team at Bright Side Dental appreciates your business.
Fantastic experience: I was feeling uneasy. My Dentist for 30 years retired. I Was nervous about a New Dentist. After my visit I felt much better I knew I made the right choice with Bright Sude Dental.
Thank you for your kind feedback regarding our dental services, Terry. Our team at Bright Side Dental was happy to hear you were comfortable!
Fantastic experience: Saw Dr Jacobson Saturday for an emergency and it was by far the best experience I've had at a dentist. He did a root canal for me when I was so nervous and it was painless and SO easy. So happy I found this place and him.
We are glad that we were able to help right away! Thank you for this great review.
Fantastic experience: My hygienist Bianca is amazing. She always is warm and inviting and instead of a dentist visit it feels like catching up with an old friend. She gives me tips on how to maintain my teeth and keeping them nice and strong. Bianca, Dr. Jacob's and staff are greatly appreciated
We were so excited to receive your review for our business and are glad we could provide the dental services you needed! Have a great day!
Fantastic experience: I was in town visiting my folks and ended up needing an emergency tooth extraction. They went out of their way to fit me in twice in three days. Pain free extraction, top of the line customer service. Put a clinic in Chicago and I’m there.
Nicholas, your business and feedback are important to our team at Bright Side Dental. Thank you for your kind review!
Fantastic experience: The staff made me feel very comfortable and took their time with me because of my fear of dentist's. The hygienist that I've become very happy with is Wendy, again takes her time and keeps you comfortable. This place is great for anyone who needs a little more TLC when seeing a dentist.
Jennifer, your business and feedback are important to us. We're so glad you were comfortable during your appointment. Thank you for your review!
Fantastic experience: I am so pleased with the friendlyness yet professional of the staff. I am also greatly impressed at the solutions to difficult oral issues I've encountered. Dr. Jacob is the absolute best at what he does.
Thank you for your kind review! We're so happy we could help!
Fantastic experience: This place is the best. It is very clean and orderly. The staff is very friendly and puts you at ease before they do anything to you. They tell you what they are doing and what's to happen at your next appt. They also give you how much money it will cost so that you k ow ahead of time about what you will be paying out of pocket before they start. I would recommend them to others.
Fantastic experience: Excellent staff. Prices won't break you. Excellent work. Payment plans available, sedation if you don't do well with the dentist. Seriously, if it has been a while since you have gone (like me) or are just in the market for a new dentist, check them out. They handle all dental work, even offer 24hr emergency service.
Positive experience: This office and staff are excellent. Dr. K helped me with my tooth problem where the previous dental office I’ve been going to totally missed for a long time. If the previous office monitored my condition better, I would still have my tooth.
Fantastic experience: From the receptionist to the dentist, what a wonderful place to go I had an emergency.They got me right in and right out with another dentist's mistake. I feel wonderful today. Thank you Bright side dental!!
Fantastic experience: I love this location! The staff is always so nice they make you feel welcomed and relaxed.Thank you for helping me over come my anxiety with going to the dentist each visit gets easier and easier because of your kindness.
Fantastic experience: Bright Side Dental Livonia location has been nothing less than absolutely awesome. From the receptionist, to the young lady taking my xray for observations, and the Dr, was more than I expected. I'm so grateful that I heard about the practice on the radio. My Dental family forever I highly recommend this practice to All.
We are so happy you had a great experience! Thank you for your great review.
Fantastic experience: I was a patient several years ago, but stop going, now I'm returning for some much-needed dental work. I was very embarrassed about my dental condition, but everyone from Maryann at the reception desk, to Dr. Damien made me feel at ease and comfortable. I will be returning for all my dental work in the future. Thank you, Bright Side Dental.
Fantastic experience: Very friendly RDH. Bianca was amazing and even helped ease my child’s worries about being there. She made him excited to come back to the dentist.
Thank you so much for your review! We're so happy we could help your child feel comfortable.
Fantastic experience: New Patient!! I Came in for Severe Tooth Pain! The Dentist and Staff was very friendly and attentive. They did an Emergency Procedure and I left out feeling better than when I came in. I definitely have found my new Dentist.
We are so happy we could help you! Thank you for this review!
Fantastic experience: I had a root canal and crown done recently and wanted to share my experience with Bright Side Dental. I was in unbelievable pain from a tooth ache, I couldn’t eat, I couldn’t sleep. I’m new to the area and didn’t have a regular dental office to call, Bright Side was close and they were able to get me in immediately. They have a very cozy environment and the front desk staff was very friendly. Dr. Jacob’s did my root canal and he has the hands of an angel, the area needed numbed and he was quick and precise with the injections. I’ve had several root canals in the past and this was by far the best experience I’ve had with one. Dr. Nasir did my crown and she had such a fine attention to detail, you could tell that she really takes pride in her work and wants it to come out perfect. I went to two other dentist offices afterwards to make sure every thing looked okay and they were both blown away by her craftsmanship. Their assistants, Marcus and Tanya, were both attentive and made sure I was comfortable during both procedures. I spoke briefly with the office manager, Desiree, about a scheduling conflict and she was as helpful as she was beautiful and charming. Overall I had a wonderful time and can’t wait to visit again for a cleaning.
Fantastic experience: Dr Jacobs took great care of my Mom. She is very pleased with how everyone there is so kind, attentive and helpful.
We are so happy to hear about this pleasant experience! Thank you for your review!
Fantastic experience: The staff was very nice and polite. When we arrived, it was a warm feeling. The dentist was very concern and explain all procedure. We appreciate Bright Side Dental. Especially being a new patient.
Our team at Bright Side Dental was so excited to receive your review for our business and are glad we could provide the dental services you needed! Have a great day!
Fantastic experience: First time first at Bright Side Dental - from the moment I signed in everyone was very friendly. When taken back from the dental assistant, to the hygienist to the dentist, it was an Awesome experience, explained everything the were doing and very gentle. I would Highly recommend anyone looking for a dentist, to try this office. Thank you everyone at Bright Side Dental for taking good care of me and explaining everything.
Hello, Max! We take a lot of pride in our customer service, so we're thrilled you had such a great experience!
Fantastic experience: I live in Gibraltar and traveled here for an emergency. Everyone was soo nice and the dentist was very kind, gentle, informative and TRUTHFUL! I appreciate that very very much. I have a treatment plan and am working out how to get it all done with this office. I will definitely travel the 40 mins each time! If your someone who hates the dentist try here. They are all so welcoming and comforting!
Thank you so much for your great review! We're happy we help you feel welcome and comfortable.
Fantastic experience: Had a tooth that had to go asap. Everyone else was closed or giving the run around with referrals. I walked in..no appointment..and they took care of me right on the spot. No scams no tricks(cash customer). Everyone was so nice and i got the proper treatment. Top notch
Fantastic experience: The Dr Farah Nasser was so professional and easy to talk too. The staff was awesome. Been coming to Bright Side for several years and will continue to use them. Would recommend my friend and family.
Thank you Debra for the great review!
Fantastic experience: The staff is very friendly. They explain procedures and fees very well. Dr. Damien is the best Dentist I've ever had! He's gentle, he makes sure you're okay before proceeding, he gives you a break when needed, he works with you to get the procedure done! AND he is cool! The lobby is clean, the rooms are clean, overall...Top Notch! Highly recommend!
Fantastic experience: Everything was quick and easy and everyone I talked to was very helpful and understanding. From my initial call to get pricing, to setting up my appointment (then changing it multiple times, thank you!!) my X-rays, cleaning all the way until I walked out the door the team was great! Fill out your paperwork online it saves a ton of time!! My X-rays were thorough and easy, Mickey cleaned my teeth and she was amazing and gentle!! Thank you everyone for a great experience, see you in 6 months.
Fantastic experience: I saw Dr. Damian at Bright Side when my dentist of 30 years was unable to get me in to check for a possible gum infection. I was extremely happy with the treatment I received from the entire staff. Xrays were expertly taken and treatment was discussed. I highly recommend Livonia Bright Side Dental if you're looking for a dentist.
Fantastic experience: I had the best experience at Dr Mark Jacob’s office. The staff was kind and friendly, Wendy, the hygienist I had, was wonderful. Dr Jacobs was also wonderful. Thank you Bright Side Dental and Dr Mark Jacobs!
Fantastic experience: Dr Jacobs is absolutely the best dentist I've ever had!! I can't say enough about him. He took the time to explain to me exactly what is going on in my mouth. He devised a treatment plan and answered my questions and his laid back approach put me at ease. I went in terrified and came out awestruck and relieved!!!! I never felt a thing!!! Dr Jacobs even magically made the shot through the roof of the mouth a whole lot less painful!!!! I'm so happy to have finally found a dentist that I'm not afraid of!!!!!!!!! 100 stars!!!!
Fantastic experience: I hadn't been to a dentist in my life, just neglected my oral health. But I came to realize the importance of taking care of your teeth. Bright Side understood my problem and they took great care of me. Needless to say my whole family will be going. The hygienist was amazing .
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