Winchester Smiles of Virginia Family Dental Center
Information about Winchester Smiles of Virginia Family Dental Center
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 7h-17h
- wednesday: 7h-17h
- thursday: 7h-17h
- friday: 8h-13h
- saturday: (closed)
Welcome to Smiles of Virginia, your trusted Dentist in Winchester, VA. We are dedicated to offering high-quality, personalized dental care in a warm and friendly environment. We aim to help you and your family achieve healthy, beautiful smiles. our experienced team is here for you every step of the way.
As a leading Dentist in Virginia, we specialize in a wide range of services including general dentistry, cosmetic dentistry, and advanced Restorative Dentistry Services.
Our comment from Best Dentists Club about Winchester Smiles of Virginia Family Dental Center:
Winchester Smiles of Virginia Family Dental Center is a standout dental practice noted for its exceptional customer service and caring atmosphere. Patients consistently express their satisfaction with the friendly staff and professional care provided at this facility. Many reviews highlight the following strengths:
- Exceptional Team: The dental team, including Dr. Kim, Dr. Amber, and Dr. Greg, receive high praise for their skill, attentiveness, and ability to make patients feel comfortable during procedures.
- Welcoming Environment: Reviewers appreciate the clean, inviting atmosphere of the office, which contributes to a pleasant visit.
- Comfort and Care: The staff goes above and beyond to address anxiety and patient comfort, offering personalized care and clear communication throughout treatments.
- Excellent Hygiene Practices: Each hygienist is described as gentle and informative, ensuring that patients feel well cared for during cleanings.
- Quick and Accommodating: Many patients commend the practice for their ability to schedule appointments promptly, often accommodating emergencies with little notice.
Overall, Winchester Smiles of Virginia Family Dental Center is highly recommended for anyone seeking a friendly and professional dental experience. The team's commitment to exceptional care sets them apart in the community.
Services and Treatments
Winchester Smiles of Virginia Family Dental Center: Reviews
Fantastic experience: My visit was for a routine cleaning and check up. Always a pleasant experience with Smiles of Virginia. Rachel, the dental technician was exceptional.
Fantastic experience: Went for my 6 month checkup cleaning today. Dr. Kim is on vacation, but I saw Dr. Amber while he is away. First time seeing her and she is amazing and so nice! Morgan did my cleaning and has for about 2 years now. I love coming here! Always a great experience!
Fantastic experience: Dr Kim and Malika did an excellent job of building a base for a new crown. Thanks team!
Fantastic experience: No more dentist anxiety! My cavity filling experience was absolutely pain free, easy-peasy, plus Dr Greg even repaired a crack in my tooth! Best dentist EVER. And Jessica was attentive to every detail of my comfort during the whole procedure. They are an amazing team of talent! Thank you :)
Thank you for your wonderful feedback, Dianne! We're thrilled to hear that our team made your visit enjoyable. Our staff truly strives to provide excellent service and care, and it’s great to know their efforts made a positive impression. We look forward to welcoming you back for your next appointment!
Fantastic experience: When I learned "Winchester Smiles of Virginia Family Dental Center" was not a chain and a private practice, the visit exponentially got better. Everyone is down to earth and attentive. There's a specialist for whatever patient care one needs and Dr. O is top notch. It's a gem to find these days especially since private practices are becoming more difficult to find.
Fantastic experience: Excellent, very friendly and professional dental office. Best dental practice I've used. My first visit and not my last.
Fantastic experience: Today was my first root canal ever. I was so nervous I almost couldn’t do it. After a bad struggle with my severe anxiety problem I decided to tough it out. The staff helped me out a lot. This is the best dentist I ever went to. I felt absolutely no pain. They even numb your mouth with gel before any shots are given. Dr.Kim and his assistant today made it worth me choosing to go here. Absolute the best!
Fantastic experience: The dentist office is the last place I want to be but I always have a pleasant experience. Dr. Greg is great. He listens to concerns and addresses issues right away. All other staff are great too! Highly recommend this facility.
Fantastic experience: I have to say I was very impressed with Dr Greg & Malika. The time they took and professionalism they had was amazing! This was the BEST experience I have ever had at the dentist and it was an extraction so that says a lot. I am enjoying a pain free evening thanks again Dr Greg & Malika! Matthew S.
Fantastic experience: What a warm and caring place! I felt at ease immediately and received excellent care.
Fantastic experience: I was very nervous about returning to the dentist after neglecting my teeth postpartum. From the moment I arrived, the staff made me feel comfortable, but I especially want to thank Brianna, the dental hygienist. She was incredibly kind and supportive, walking me through each step of the process and reassuring me along the way. What could have been an overwhelming visit turned into a truly positive and even empowering experience. I left feeling more confident, well-informed, and grateful for the care I received. Taking this big step for myself was not easy, but the outcome couldn’t have been better thanks to their compassion and professionalism.
Fantastic experience: Dr. Greg and Madison were amazing! I hate the dentist and have gone to the same one my whole life. He recently retired and I needed to find somewhere new. So glad I made the change. They made me feel less anxious and made me feel welcome. This was the best experience I’ve ever had at a dentist office.
Negative experience: I was a legacy patient from when Dr King owned the practice. I have had several cavities and crowns over the years. I had good experiences here until Dr Amber went out for maternity leave. She told me I should not wait until she came back to have three small cavities filled. So she referred me to Dr Carly who is new at the practice. I didn’t have any pain or problems before Carly worked on me on July 2 but I have ever since. I complained daily about my troubles but she just wasn’t helpful. She suggested maybe I bit my cheek. Although my check was the only thing that didn’t hurt. I didn’t get any answers until I went to urgent care with 10/10 pain on July 13 and they treated me for Trigeminal neuralgia, which eventually went away after two rounds of steroids. But I still had jaw pain. My new dentist diagnosed me with TMJ and I am going to physical therapy to get better. Carly was rough and I regret having her work on me. At some point while she was working on me she changed out the drill because it was broken. But she tried to make the broken drill work. I think the broken drill traumatized my jaw. Hopefully this review gets the attention of someone who cares about the practice so that they can prevent recurrence and drive improvement.
Fantastic experience: This is the only time Ive had a cleaning at any dentist that wasnt painful! I cant remember who did my xrays, it may have been a "Carla", she was very gentle, polite, and understanding of my anxiety. Rosa Velasquez did my cleaning, and that alone was enough to ensure I will only be going here from now on. She was extremely gentle and understanding of my major anxiety around dental cleanings. Until this point I thought routine cleanings were just a painful experience. Dr. Kim was who went over my xrays with me. He was very informative and friendly. This is the best office I have ever been to.
Fantastic experience: Had my first visit and am quite pleased with my cleaning and check-up. Cameron did a wonderful job of explaining what was going to be happening and giving breaks for any discomfort that occurred. He was super informative and gave great suggestions on how to improve my oral care. Recommend.
Fantastic experience: ⭐⭐⭐⭐⭐️ Best dental care I’ve ever had — and I’ve been to dentists all over the world! Dr. Niels Oesterwemb and the team at Winchester Smiles of Virginia are amazing. I had a pretty intense procedure — extractions, sinus lift, bone grafts, and four implants topped with new upper back teeth — and everything went super smoothly. Dr. O explained everything clearly and made me feel totally at ease. The office is spotless ✨ and the staff is super friendly and professional . I can eat comfortably again and smile with confidence . Highly recommend!
Fantastic experience: Excellent care, wonderful staff. Dr. Kim met all my expectations! Highly recommended!
Fantastic experience: I came in for a cleaning this morning after not being able to get into a dentist for 2 years and was treated like royalty. The staff did an excellent job of explaining what was going on with my teeth without making me feel inadequate; they were extremely kind and caring. Can was a great hygienist, Kara took care of me at the front desk, Jess was a stellar dental assistant, and Dr Greg set me up with a great plan to better my smile!
Fantastic experience: All of the people who cared for me were fantastic!! My hygienist was Cam, he was informative and very gentle! Can’t say enough wonderful things about him!!
Fantastic experience: Had my second cleaning with this office yesterday, it went better than I could've imagined. I also had a ton of questions and got them all answered. Would recommend this office to all who are looking.
Thank you for sharing your experience, Joey! We're thrilled to hear that Rosa made your visit comfortable and informative. Your recommendation means a lot to us, and we look forward to seeing you again!
Fantastic experience: Dr. Kim, Dr. Rosa, and Amy were all very nice and accommodating. This has been the best dental experience I have had by far. I would definitely recommend them to anyone nervous or anxious about going to the dentist.
Fantastic experience: Highly recommend getting care here, everyone was so nice from the moment you walk in! Huge shout out to Cameron, Maddy, and Dr. Greg for taking care of me and giving me such a positive experience!
Fantastic experience: Staff always makes me feel special. Highly recommend for good dental care in a warm, relaxed environment.
Fantastic experience: Dental hygienist was extremely knowledgeable, a good educator as she did her work. Atmosphere of the whole office was professional & cordial.
Fantastic experience: I've been a long time customer (since the Dr. King days). I adore Dr. Amber and the entire staff is wonderful. This week I got to meet Dr. Kim and he is a miracle worker. After I chipped my front tooth, they were about to get me scheduled within a day, and he fixed it up right then and there - within an hour, it was perfect again and no one can tell it's not my original tooth. Plus he gave me tips to avoid another injury. (Pricing was reasonable too!) I am over the moon delighted!
Fantastic experience: My husband and I heard about this dentist through my parents, and since we had recently gotten married with we’re going through the entire medical checklist. My parents recommended this place to us and I have been twice, first for a consultation, and just today for a cleaning and my first filling. The two dentist I have seen, three dental assistants, and reception ladies I have met each time have been nothing but the nicest, kindest, most caring people I have ever seen in a medical practice. I like never leave a review anywhere but I had to for here because I can’t get over how much they truly care for you as a patient and it makes me so happy because I have some pretty crazy experiences in other dentistry and medical professions. So glad we are here for the long haul with them!!
Fantastic experience: Dr Kim and Ashley were kind, efficient and absolutely wonderful. I highly recommend this practice
Fantastic experience: Virginia smiles are the best .dr o put my implants in and did a awesome job putting them in.i had filling put in today and first time seeing this dentist and dont have nothing but good things to say about him.the place is all ways clean and everyone treats you like family.iam so glad they are my dentist team wouldn’t go no where’s else.dr o gave me my beautiful smile back i allways wanted
Fantastic experience: Painless cleaning, everything explained well. Follow up outlined and appointment made efficiently. Payment was done efficiently and explained to my satisfaction. They even found me a discount!
Fantastic experience: Today was my first visit with Smiles of Virginia! It was a great experience! Everyone was so friendly! My hygienist Morgan was excellent and explained everything she was doing as she went along! Dr. Carlie was great too! Definitely recommend Smiles of Virginia!
Fantastic experience: Michelle is warm and welcoming! Truly the best dental experience every visit!
Fantastic experience: Very professional and helpful in explaining and in the actual treatment. Michelle, Dr. O, Dr. Kim and all staff were totally focused and detail oriented and at the same time kind and caring. From front desk to finish all were respectful and considerate. Highly recommend.
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our team to be professional, caring, and detail-oriented. Your recommendation means a lot to us, and we will continue to strive for excellence in every aspect of our service. Looking forward to seeing you again!
Fantastic experience: Excellent service and care by my new hygienist and dentist. I was seriously impressed with the facility and equipment - updated technology and equipment, with a facility that is next to first class.
Thank you for your fantastic review, Jonathan! We're thrilled to hear you had a great experience with our hygienist and dentist. It's wonderful to know that you appreciated our updated technology and facilities. Your feedback motivates us to keep providing top-notch care. We look forward to seeing you at your next appointment!
Fantastic experience: I recently had a dental implant bridge procedure done by Dr. Niels Oestervemb at Smiles of Virginia Family Dental Center in Winchester, VA, and I couldn’t be more pleased with the results. Dr. Oestervemb’s expertise and professionalism were evident from start to finish. His extensive training in implant dentistry, including his fellowship in advanced general dentistry, gave me confidence in his ability to handle my case with precision. The process was seamless, thanks to Dr. Oestervemb’s use of advanced technology like 3D-guided surgery and Cone Beam CT scans, which ensured accurate placement of the implants. He took the time to explain every step, addressing all my concerns and making me feel comfortable throughout. The procedure was minimally invasive, and my recovery was faster than I expected with minimal discomfort. The final bridge looks and feels incredibly natural, and I’m thrilled with how it has restored my smile and confidence. Dr. Oestervemb’s attention to detail and commitment to patient care truly set him apart. The entire team at Smiles of Virginia was warm and welcoming, creating a family-friendly environment that made every visit pleasant. I highly recommend Dr. Oestervemb to anyone considering dental implants or any other dental procedure. His skill, combined with the clinic’s state-of-the-art approach, makes Smiles of Virginia the go-to place for top-notch dental care. Thank you, Dr. Oestervemb, for giving me a reason to smile again.
Fantastic experience: Malika, Cam, and Dr.Greg were amazing for my first visit! Very friendly, communicative, and did an incredible job. Immediately contacted all of my friends in Winchester to go here, truly a 10/10 experience!
Fantastic experience: This was my first appointment here and it was one of the best dental experiences I have ever had. Cam was absolutely amazing and very thorough!! He explained everything to me so well and answered all the questions I had. Can’t recommend Cam and the team here enough!
Fantastic experience: Friendly staff, quick appointment setup, and efficient in every way. They don't feel pushy or like they're attempting to sell you a more expensive option. Plus, while they are out of network, the price is still very reasonable!
Fantastic experience: cannot speak highly enough of my experiences with this dental center. friendly, accommodating, kind and professional. From receptionist, hygienists, dr, assistants and billing/appt team. Patient needs heard, considered and taken with utmost understanding and importance.
Thank you for your wonderful feedback, Rick! We're thrilled to know that you had such a positive experience with our entire team. Your kind words about our staff and the care you received mean so much to us. We are committed to providing exceptional service and truly appreciate your recognition. We look forward to continuing to meet your dental needs!
Fantastic experience: This is best dentist ever!! EVERYONE is so nice and not judgmental. I recommend this place 10 stars if I could!! Kelly was my hygienist and she’s the sweetest person as well as Dr. Lofti. She was gentle and beyond helpful with my issues!!
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Kelly and Dr. Lofti. Our team strives to provide a welcoming and supportive environment, and it's great to know that you felt that during your visit. Your recommendation means a lot to us! We look forward to seeing you again for your future dental needs.
Fantastic experience: Great care and super friendly staff! Glad I decided to give them a try!
Thank you for your wonderful feedback, Kimberly! We're thrilled to hear that you had a positive experience with our care and team. Your support means a lot to us, and we're glad you chose us! We look forward to seeing you again soon.
Fantastic experience: Dr Greg and Malika made my molar extraction such a pleasant experience. :-) I was able to get an appointment and my extraction done in less than 2 weeks. I was pretty nervous but they addressed all my concerns and I had no complications. It was done in less than 20 mins with no pain at all. I feel great 4 days later. Thank you so much guys!!
Thank you for your wonderful feedback, Abigail! We're thrilled to hear that your molar extraction was a smooth and pain-free experience. Dr. Greg and Malika always strive to provide excellent care and support to our patients. We appreciate you taking the time to share your positive experience, and we're glad you're feeling great!
Fantastic experience: Great place. Hygienist is friendly and makes it a stress free visit. I have never had a hygienist make sure I was flossing correctly either, so this was above and beyond to me. Dentist isn't there to shame you and seems to genuinely care about your dental hygiene.
Thank you for your kind words, Alexis! We're thrilled to hear you had a positive experience with our hygienist and felt well cared for during your visit. Ensuring our patients feel comfortable and informed is a top priority for us. We look forward to seeing you again and helping you maintain your dental health!
Fantastic experience: I broke a front tooth and Dr. Amber came to the rescue. From Jayla at the front desk, to Ariana and Michelle who took excellent care of me. Dr. Amber was able to fit me with a temporary tooth and my replacement tooth was quickly provided. Dr. Amber took her time and made sure the color was just right. Ariana and Michelle also helped with the color verification. It looks amazing and feels great. Thank you
Fantastic experience: Very professional and a very advanced facility. Never once felt rushed or felt like I was just a number but rather a valued new patient from every member of the practice. Highly recommend!
Thank you for your wonderful feedback, Donovan! We're thrilled to hear that you felt valued and received professional care during your visit. Our team is dedicated to providing a welcoming environment for all our patients. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Dental procedures are not typically on a list of "fun things to do," and they are typically anticipated with dread. Having been a patient at Smiles of Virginia for over 10 years, I no longer dread extensive dental work, my cleanings, or a simple cavity removal. Dr. Greg is knowledgeable and does a great job making sure I am as comfortable as possible during my appointments. The office staff and the hygienists are also very personable. It's a friendly, personal, and warm atmosphere. I highly recommend Dr. Greg.
Thank you, we really strive to make our clinic a welcoming place for children so the whole family can have the convenience of going to the same place.
Fantastic experience: Excellent experience - have been several times now. Beautiful, clean, and modern facility. Front desk staff is welcoming and friendly. I’ve had two hygienists, Rose and Lisa, both were kind, gentle and did an excellent cleaning. Dr. Kim was thorough in his explanation and checkup. Very pleased overall. Thanks!
Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team and facilities. Rose, Lisa, and Dr. Kim will be delighted to know their efforts made an impact. We appreciate your continued support and look forward to seeing you again soon!
Fantastic experience: I had a great visit at Winchester Smiles of Virginia! Rosa was super friendly and made the cleaning really comfortable, and Dr. Carlie was just as personable and informative. They made going to the Dentist an actually pleasant experience—definitely recommend!
Thank you for your wonderful review, Autumn! We're thrilled to hear that you had such a positive experience with Rosa and Dr. Carlie. Making dental visits comfortable and enjoyable is our top priority, and your recommendation means a lot to us. We look forward to seeing you again at Winchester Smiles of Virginia!
Fantastic experience: Dr. Greg has been my dentist for a couple of years now - Very knowledgeable, takes his time explaining procedures and answers any questions. He treats his work like art- and that's the person you want working on your teeth! :) The staff are helpful and pleasant to work with as well
Thank you for your kind words about Dr. Greg and our team! We're thrilled to hear that you appreciate the time he takes to explain procedures and that you feel confident in his care. Your support means a lot to us, and we look forward to continuing to provide you with exceptional service.
Fantastic experience: Going to the dentist is not on my top of fun things. Cameron made it so much better. He explained things and in general made me quite comfortable. I definitely would recommend.
Thank you for your positive feedback! We're glad to hear that Cameron was able to make your visit more comfortable and enjoyable. Patient care and comfort are our top priorities, and it's great to know we met that expectation for you. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: I like many others have a feet of dentistry and put off going to the dentist as much as possible. With that being said everything from the pre appointment consultation to address fears and discuss triggers, to the wonderful hygienist who talked me through each step, and the gentle dentist Dr. Greg was amazing. Every step of the way I was given information, included, and consulted before moving forward. The Hygienist who’s name i sadly am blanking ok (I think it was Rose or Rosa maybe?) was amazing. She explained what she was doing, warned me of anything May cause discomfort and explained ways to improve my dental health with politeness and positivity. While I wouldn’t say I look forward to my next appointment (sorry guys ) I do feel more at ease and like getting my smile under control is achievable. 10/10
Thank you so much for your wonderful review, Shawnee! We're thrilled to hear that our team, especially your hygienist, made your experience comfortable and informative. It's great to know that our pre-appointment consultation helped address your fears and made you feel included throughout the process. We appreciate your trust in us and are glad to hear you're feeling more at ease about your dental care. Looking forward to seeing you at your next appointment!
Fantastic experience: This was my first experience at Smiles of Virginia in Winchester. I was made to feel like I’d known these wonderful people my whole life! My Dental team were professional, very gentle and personable with me. Dr. Kim did a great job! I’ve needed to find a good Dentist for a while now and I’m very happy to say… Now my teeth have their own SPA! My wife just had all of her upper teeth implanted. It was basically pain free! They look beautiful and authentic. She and I are thrilled with them and how gentle and clear communicating Dr. Niels Oestevemb and team were! Thank you Smiles of Virginia Winchester! ♥️
Thank you for your wonderful review, Jim! We're thrilled to hear that both you and your wife had such positive experiences with our team. It's our goal to make every visit comfortable and enjoyable, and we're glad that Dr. Kim and Dr. Oestevemb were able to make your treatments pain-free and effective. We appreciate your kind words and look forward to seeing you both again soon!
Fantastic experience: The most professional, friendly, courteous, and accommodating dental office I have experienced. The Dentist and dental assistant were the most pleasant and informative throughout the process. 5* for me. Recommend my daughter go there.. she did and had the same experience. Thank you, Smiles of VA..
Thank you so much for your wonderful feedback, Ed! We are thrilled to hear that you and your daughter had such a positive experience with our team. Providing professional and friendly service is our top priority, and it's great to know we met your expectations. We appreciate your recommendation and look forward to seeing you both again!
Fantastic experience: This place is awesome!! Friendly/helpful staff, office is clean & well taken care of, hygienist & doctor were great! They were so accommodating to my 4 year old even though they aren’t a “pediatric” dentist office! They had bluey playing on the ceiling, sunglasses so her eyes didn’t hurt from the lights & everyone explained exactly what was going to happen to my daughter in terms she would understand. It was a great first visit & she can’t wait to go back! I am so happy they made this visit so easy so now she isn’t scared of the dentist!
Thank you so much for your wonderful feedback! We're thrilled to hear that you and your daughter had such a positive experience during her first visit. Our team is dedicated to creating a comfortable and welcoming environment for all our patients, regardless of age. It's great to know that the little touches, like the Bluey show and the sunglasses, helped make her feel at ease. We look forward to seeing you both again soon!
Fantastic experience: Had a quick follow-up visit and it couldn’t have gone smoother. They got me in fast, Rosa explained everything clearly, and she really took the time to make sure all of my questions were answered. Excellent service from start to finish. Highly recommend!
Thank you for your wonderful feedback! We're thrilled to hear that your follow-up visit went smoothly and that Rosa provided excellent service. It’s always our goal to ensure that our customers feel informed and taken care of. We appreciate your recommendation and look forward to serving you again in the future!
Fantastic experience: Very fast getting in even as a new patient, I had an extraction done due to a filling coming out and couldn't save the tooth. Even though I have severe anxiety going to dentists, they made me feel so comfy!! They even broke down costs and spoke with me before anything was done! They certainly have eased my anxiety for going in the future!! Thank you so much!!!
Thank you for your wonderful feedback! We're glad to hear that your experience was positive, especially given your anxiety. Our team strives to create a comfortable environment for all our patients, and we're happy that we could ease your concerns. We appreciate your kind words and look forward to seeing you at your next visit!
Fantastic experience: This is the best dental office I've been to in years. Cameron was my hygienist and he was amazing. My teeth feel great and he was very gentle. The office is very clean and everyone was super nice.
Fantastic experience: I was very impressed with smiles of Virginia family dental center although they could not pull the tooth that I needed to have extracted that ease my mind and helped facilitate an oral surgeon in the area to help me with my situation
Thank you for your wonderful feedback about Smiles of Virginia Family Dental Center. We're glad to hear that our team was able to ease your mind and assist you in finding the necessary care. Your health and comfort are our top priorities, and we appreciate your trust in us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future.
Fantastic experience: LOVE Dr. Kim! He is amazing and is up front and honest with treatment! Not an "up seller"! Everyone is patient and understands my needs as a nervous patient. I would recommend to anyone!!
Thank you for your wonderful review, Peggy! We're thrilled to hear that Dr. Kim and our team have made your visits comfortable and honest. Your recommendation means the world to us, and we're here to support you every step of the way.
Fantastic experience: I had such a wonderful experience here. I met with Dr.Kim, Rosa and Kara. My teeth definitely need some work and they were able to come up with a plan that is affordable and doable.
We're thrilled to hear about your wonderful experience with Dr. Kim, Rosa, and Kara! It's great that they could create an affordable plan for your dental needs. Your satisfaction is our top priority, and we're here to support you every step of the way. Thank you for your kind words and trust in our team!
Fantastic experience: Thanks to Michelle and Dr. Kim for getting me in quick soon and taking care of my issue right away, did not take multiple visits and great work
Thank you for your kind words, Rob! We're thrilled to hear that Michelle and Dr. Kim were able to assist you promptly and effectively. Your satisfaction is our top priority, and we appreciate your positive feedback. Looking forward to seeing you again!
Fantastic experience: After a comforting experience with an emergency visit here a few weeks ago, I scheduled a cleaning and new patient visit with Dr. Carlie today. Farah and Morgan both provided skilled and excellent service. Dr. Carlie was personable, knowledgeable, and thorough. Every corner of the office is sparkly clean, and the vibe is extremely efficient. The private treatment rooms also provide a nice sense of privacy. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Thank you for your wonderful review! We're thrilled to hear that you had a comforting experience during your emergency visit and that Dr. Carlie and our team, including Farah and Morgan, provided excellent care. We take pride in maintaining a clean and efficient environment, and it's great to know you appreciated the private treatment rooms. Your recommendation means so much to us! We look forward to seeing you again at your next visit.
Fantastic experience: I don’t know that I’ve ever had a more pleasant dental experience. Every staff member was incredibly kind, knowledgeable and seemed to genuinely enjoying be there. My hygienist, Cam, was very kind and perhaps the only person who has ever cleaned my teeth and not seemed rushed to get to his next patient. The practice has a great all-around atmosphere.
Thank you for your wonderful review, Laura! We're thrilled to hear that you had such a pleasant experience with our team, especially with Cam. Our staff takes pride in providing personalized care, and it's heartening to know that reflected in your visit. We look forward to seeing you again and making every appointment just as enjoyable.
Fantastic experience: Today was my first visit to Winchester Smiles of Virginia and I have to say it was great! Starting with scheduling the ladies were very helpful getting both my husband and I scheduled! The receptionist was friendly when I arrived and the facility is very clean and inviting! Cam, my hygienist was kind and informative! From the get go he made me comfortable by giving me a quick explanation of the office layout then by explaining everything as my visit progressed. As someone who isn't the biggest fan of being at the dentist this was greatly appreciated! My check up with the dentist was also comfortable and informative! I appreciate everyone I came in contact with at your office today!
Thank you for your wonderful review! We're thrilled to hear that you and your husband had such a positive experience during your visit. Our team strives to create a welcoming environment, and we're glad that Cam and the rest of our staff made you feel comfortable and informed. We appreciate your kind words and look forward to seeing you again for your future dental needs!
Fantastic experience: Very clean, very friendly, very helpful. I had Cameron as well he's extremely knowledgeable gave fantastic advice, and hes great at what he does! I highly recommend this place. I normally don't do reviews either, so it was genuinely that good.
Thank you for your fantastic review! We’re thrilled to hear that you found our space clean and our team friendly and helpful. Cameron will be delighted to know that you appreciated his knowledge and advice. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Fantastic experience: Dr. Kim and Ashley were very comforting to this patient who has not been to a dentist in 10 years. They explained exactly what they were doing, as well as what they saw. As well as options. I highly recommend!
Thank you for your wonderful feedback, Steven! We’re thrilled to hear that Dr. Kim and Ashley made your visit comfortable and informative. It's our priority to ensure that patients feel at ease, especially those returning after a long time. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: I have been to many dentists and recently have been trying to find one that I like enough to stay at. This is my place! Everyone is sooo friendly and nice. I HATE getting cavities filled because I can always feel them hit a nerve but the Dr numbed me a little bit extra and I did not feel a thing! I am so glad I found this place. Genuinely lol.
Thank you for your wonderful review, Ashley! We're thrilled to hear that you had such a positive experience with our team and that you felt comfortable during your treatment. Our goal is to provide a friendly and pain-free visit for all our patients. We look forward to seeing you at your next appointment!
Fantastic experience: This by far is the best dental practice I have been to in my life. They are gentle, professional and very caring about you the patient. My dental cleaning was absolutely the best ever and Makenah is a fabulous hygienist.
Thank you for your wonderful feedback, Tina! We're thrilled to hear that you had such a positive experience at our practice and that Makenah made your cleaning exceptional. Your kind words about our team's gentleness and professionalism mean a lot to us. We look forward to continuing to provide you with the best dental care in the future!
Fantastic experience: Dr. Greg and his assistant Makenah were great. I came in with a badly broken tooth that was painful for quite some time. On the day of my initial appointment, they were able to help me right then and there They listened to any of my concerns and made sure I was comfortable the entire time. I've been pain free since the tooth has been out, not even having any major post-extraction pain. I highly recommend them!
Thank you for your wonderful feedback, Adrienne. We're thrilled to hear that Dr. Greg and Makenah were able to address your concerns and provide you with a comfortable experience. Your recommendation means a lot to us, and we're glad you're pain-free now. We look forward to seeing you again for any future dental needs!
Negative experience: Thought I found a new dentist who didn't want to spend an hour evaluating my mouth before a cleaning after making an appointment. Only to get a call back saying they needed an extra hour for evaluation before getting to the cleaning. I don't need a "plan for my mouth" - I need a cleaning and x-rays. This is the second dentist in the area that seems to need to do this.
Mr. Arbogast. We never met as you never came in for your appointment because you did not want an examination first and you choose to cancel your appointment because of this. This is a very unfair review as the reviewer is asking us to break the law. We tried to explain this to you. This is the same reason we are the 2nd dentist now telling you this is needed. Virginia Dental Board § 54.1-2711 Practice of dentistry specifically states we are only allowed to do any work, including cleaning your teeth, after a physical examination first. This law applies to any dental office in the state of VA so no matter where you go you have to have an exam first. Your asking us break the law without an law mandated appropriate exam. Our dentist could loose their license and at the very least receive a public reprimand from the Virginia Board of Dentistry. You should give the Virginia Dental Board a 2 star review instead. They make the rules. Giving us a 2 star review for following state rules is very unfair. Lobby your local legislators to get rid of the rule if you do not agree with it. We follow all rules and regulations and would never ask a patient of ours to break the law. We are a family owned dental office with little kids. We cant risk our license to break the rules for you. And we did not ask for an hour long exam. We asked you to come in 30 minnutes early to get the xrays and exam done so your hygienist could clean your teeth the same day. Sincerely Dr. O and Dr. Amber. If you wish to discuss further you welcome to email or call us [email protected] or 540 450 2100 and ask for Dr. O
Fantastic experience: My first visit as a new dental client- Dr. Carly and the dental hygienist Lisa were great! The cleaning and dental examination was thorough, all the staff at Smiles are friendly, helpful- a very positive experience.
Thank you for your kind words, Cindy! We're thrilled to hear that you had a positive experience during your first visit. Dr. Carly and Lisa will be delighted to know their efforts made a difference. We appreciate your feedback and look forward to assisting you with your dental care in the future!
Fantastic experience: This was my first time at this office, and I will absolutely be coming back to them for all of my dental needs. Bri was my dental hygienist and I was seen by Dr. Kim. Bri was so easy to talk to, was relatable, and educated me on what she saw happening with my teeth and answered my questions throughly! She listened to me about a sensitive spot on my tooth and was able to put something on it so I couldn’t feel the sensitive spot at all. She reviewed with me how to make that seal last longer and will make it part of my future cleanings with them. Dr. Kim was great! It was apparent him and Bri have great communication regarding their patients and he was able to talk about all the things Bri and I had covered. He was very easy to talk to and the whole office made me feel so comfortable! I cannot stress how positive of an experience this was! The space was clean, modern, friendly, and everyone was so knowledgeable. I left excited that I had scheduled my next appointment and don’t feel the stress I used to feel about going to the dentist! I would recommend this office to anyone! Update 2025- Bri has been my hygienist for 2 years now and I could not ask for a better one!! She makes me feel heard and makes sure I understand what is happening. She is also so easy to talk to and it really feels like soul therapy when I leave. Bri makes it so much more than just a teeth cleaning and makes me feel so valued. 10/10 would recommend anyone to this office and having Bri as their hygienist!
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Bri and Dr. Kim. It's fantastic that Bri has made such an impact on your dental visits, turning them into a comfortable and enriching experience for you. We appreciate your recommendation and look forward to seeing you at your next appointment. Your continued trust in our team is truly valued!
Fantastic experience: I went to Winchester Smiles for an exam and was completely satisfied with their services. From the receptionist to the check-out, everyone was friendly and happy. I'm not one to get overly nervous about dental appointments, but I'm sure if you are the type of person who does, they will make you feel comfortable. It was a great experience.
Thank you for your wonderful review, Mindy! We're thrilled to hear that you had such a positive experience at Winchester Smiles. Our team strives to create a welcoming and comfortable environment for all our patients. Your satisfaction means a lot to us, and we look forward to seeing you again for your future appointments.
Fantastic experience: Great first visit with this practice. They were professional and kind, and everything went smoothly. Cam did a great job with the cleaning, and Dr. Greg went over different options and made me feel at ease. Thank you!
Thank you for your wonderful feedback, Tricia! We’re thrilled to hear about your positive experience and that Cam and Dr. Greg made you feel comfortable during your visit. Our team strives to provide the best care possible, and your kind words affirm our efforts. We look forward to seeing you again soon!
Fantastic experience: I love smiles!! They are truly the kindest and hardest working group of dentists. I had an emergency over the weekend and they helped RIGHT AWAY and got me in today for surgery!! I will always rave about them to everyone!!
Thank you for your wonderful feedback! We're thrilled to hear that our team could assist you promptly during your emergency. Your kind words motivate us to continue providing the best care possible. We're grateful for your support and look forward to seeing you again!
Fantastic experience: Had another great appointment last week! Dr. Greg and Malika did a wonderful job during my visit, always help keep you relaxed and comfortable. Kara did a great job as always helping out with the insurance and payment information. Definitely recommend!
We’re thrilled to hear that you had another great experience with Dr. Greg, Malika, and Kara! Providing a relaxing and comfortable atmosphere for our patients is our top priority, and it's wonderful to know that you felt well cared for. Thank you for your recommendation, and we look forward to your next visit!
Fantastic experience: Excellent experience every time I come in. Very friendly staff, lovely office, and efficient workflow, making my trips easy. I have a great care team in Brianne and Dr. Traver. I appreciate their professionalism and friendliness, they make going to the dentist less stressful.
Thank you for your wonderful feedback! We're thrilled to hear that you consistently have an excellent experience with our friendly staff and efficient workflow. Brianne and Dr. Traver are dedicated to providing the best care possible, and we're glad their professionalism has made your visits less stressful. We look forward to seeing you again soon!
Fantastic experience: My experience was absolutely fantastic. Morgan greeted me with a smile and walked me through every thing she was doing. I had a great experience. Dr. Amber was very friendly as well!
Thank you for your wonderful review! We're thrilled to hear that Morgan and Dr. Amber made your experience enjoyable. It's our goal to provide top-notch service and care to every patient. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: I went to Winchester Smiles of Virginia to remedy a dental emergency. Everyone there from the person running the front desk, the dental assistant, the dentist to the accounts manager, was kind and listened to my concerns. My visit was pain-free and I felt I was in experienced hands throughout the entie visit. The lobby area was welcoming offering an uplifting atmosphere and the exam areas were calm and extremely clean and organized.
Thank you, Gina, for your wonderful feedback! We're delighted to hear that your experience was positive and that our team provided you with the attentive care you deserve. Maintaining a clean and welcoming environment is a priority for us, and we're glad it contributed to your comfort. Your kind words motivate us to continue delivering the best care possible. We look forward to seeing you again!
Fantastic experience: I cannot stress how well taken care of I felt at this office. The staff there are incredible and very attentive. They are always checking in with you to make sure you’re okay. I would recommend this office to people who have a fear of the dentist office. They really do go above and beyond to put your feelings first.
Thank you so much for your kind words, Rachael! We're thrilled to hear that you felt well taken care of and appreciated the attentiveness of our staff. It’s our mission to ensure every patient feels comfortable, especially those with dental anxiety. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care.
Fantastic experience: After suffering a traumatic dental experience at another local office, my anxiety and fear had caused me to put my oral health on the back burner. Winchester Smiles of VA’s level of compassion and thoroughness has fully shattered my dental anxiety in just one appointment. So grateful to the kindness and attentiveness shown by my care team! I’d even say I’m looking forward to my next appointment.
Thank you for sharing your experience with us, Taylor! We're so glad to hear that our team's compassion and thoroughness have helped alleviate your dental anxiety. It's wonderful to know that you felt cared for during your visit, and we're thrilled that you're looking forward to your next appointment. Your oral health is important, and we are here to support you every step of the way. We look forward to seeing you again soon!
Fantastic experience: Cameron was a great hygienist! Professional, through, and educated. My cleaning was painless and Cameron answered all my questions and took his time. Dr .Carley was great!
Thank you for your wonderful review, Nicole! We're delighted to hear that Cameron and Dr. Carley provided you with a great experience. Your satisfaction means a lot to us, and we look forward to seeing you again!
Fantastic experience: I’ve never enjoyed going to the dentist to the point I would just put it off as long as I could, but this office isn’t like any I’ve ever been to. From the time you walk in it’s a totally different environment and the staff are super super nice & welcoming. I was there for 2 hours for a basic cleaning and consult with x-rays but I have no complaints at all because the staff is so great and genuine time went by fast.
Thank you for your kind words, Raegan! We're thrilled to hear that you had a positive experience at our office and felt welcomed by our staff. We strive to create a comfortable environment for our patients, and it's wonderful to know that you enjoyed your visit. Your satisfaction means a lot to us, and we look forward to seeing you at your next appointment!
Fantastic experience: Dr. Greg and Gillian were great. I explained my fear of needles, and they made sure to take all steps to accommodate me. He's a great dentist. For once, I barely felt the injection. They kept me constantly informed, step by step. His and her work was impeccable. I recently moved here and needed a new dentist. Our neighbor recommended this office. I'm glad that I listened.
Thank you for your wonderful feedback, Raynard! We're thrilled to hear that Dr. Greg and Gillian made your visit comfortable and accommodating, especially with your fear of needles. It's great to know that you felt informed and at ease during your treatment. We're glad our office came recommended and that you had a positive experience. Welcome to the area, and we look forward to seeing you again!
Fantastic experience: I’ve had dental anxiety for as long as I can remember. While I’m still nervous going, I’ve never been to a dentist that is so comforting. They make me feel like family.
Thank you for your 5-star rating, Anna! We appreciate your support and are glad to know you had a positive experience.
Fantastic experience: From the time I entered the clean, inviting parking lot to the end of my visit at the front desk, I was so impressed with the clean, bright office. The receptionist, the hygenist, the doctor and the financial officer all showed the utmost respect and kindness toward me. My hygienist, Bree, and Dr. Gregg answered all my questions and gave me many options for my treatment.They respected my feelings and never tried to push any one type of treatment on me. I have had a hard time finding a dental practice since moving here 11 years ago. I will never go anywhere else! Smiles of Virginia is the absolute best!!!
Fantastic experience: The staff & doctor Carlie were absolutely wonderful. No one previously had taken the care or time to explain what steps needed to be done or helped us find an in network provider to help with a small child's dental issues. Jordan called each place to find the soonest availability and make sure they were in network with our insurance. We were able to get 3 appointments in 1 week time span between the 2 offices to get a broken tooth removed for my daughter who needed to be put to sleep for the procedure. Thank you!
Thank you for your wonderful feedback, Mallory! We're thrilled to hear that Dr. Carlie and our staff provided you with excellent care and support. It's great to know that we could help facilitate appointments for your daughter. Your trust in us means a lot, and we're here to assist you whenever needed!
Fantastic experience: I have had a wonderful experience here, and so has my family. I was seen by Dr. Carlie and I love her, she is very efficient while keeping a humorous and lighthearted air. She is great, despite being left-handed! Amy and Malika have both helped me and they are wonderful! I love the banter they both have with Doctor Carlie. They are very professional while being lovely. It is a very relaxing environment, full of artwork and sweet people. 10/10!
Thank you for your kind words, Asafupps! We're thrilled to hear that you and your family had a wonderful experience with Dr. Carlie and our team. Creating a relaxing atmosphere along with professional care is our priority. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: Amazing job I had a dentist appointment elsewhere they were 2 months out I called Smiles they got me in the same day I was having bad teeth pain they were able to get me in take care of needs. Highly recommend this place very convenient quick and professional
Thank you for your wonderful review, Justin! We're thrilled to hear that we could accommodate you on such short notice and provide the care you needed. Your recommendation means a lot to us. We look forward to serving you in the future!
Fantastic experience: My mom has had trouble with multiple different dentists, but this group was very kind. I appreciate them and if anyone is nervous please come to this office.
Thank you for your wonderful review, Callie! We’re thrilled to hear that you and your mom had a positive experience with our team. Your recommendation means a lot to us, and we strive to ensure everyone feels comfortable here. We look forward to seeing you again!
Fantastic experience: My hygienist Ashley and Dr. Kim were amazing. Dr. Kim gave me all my options for my dental issues and Ashley talked over my price ranges with me. I really appreciated all their help. Even my check out process was nice and easy with getting referrals to oral surgeons.
Thank you for your wonderful review, Joyce! We're thrilled to hear that Ashley and Dr. Kim provided you with exceptional service and clarity regarding your options. It's great to know that your check-out process was smooth as well. We appreciate your feedback and look forward to seeing you again!
Fantastic experience: This organization is extremely friendly, knowledgeable, and professional. After moving around quite a bit and experiencing different dental offices, this has been the best experience I have had yet in terms of quality care and services provided. My teeth have never felt cleaner.
Thank you for your wonderful feedback, Thomas! We're thrilled to hear that you had such a positive experience with our team. Providing quality care is our top priority, and we're glad you felt that during your visit. We look forward to serving you again in the future!
Fantastic experience: If you're worried about getting a tooth pulled, go here. I started looking for an emergency tooth extraction dentist at 4pm on a Wednesday and was able to get an appointment for 930am the next day. I showed up early and was taken back immediately. No time was wasted at all. They took x-rays, carefully explained my options to me, and were able to extract the tooth. They were cautious and were only comfortable going forward if they could correctly numb me, which they did. I never felt any pain and have had no pain since the procedure. Everyone was super friendly. Would definitely recommend for any dentistry needs.
Thank you for your wonderful review, Philip! We're glad to hear about your positive experience with us. Our team strives to make every visit as comfortable and efficient as possible. Your recommendation means a lot to us!
Negative experience: It's typically a bad experience with the folks answering the phones. It's comical how easily it is to sour a relationship with a bad attitude. I cannot stand the haughtiness when they're representing a company/practice. Cancelled our kids' upcoming appointment due to the interaction. Do better.
We apologize for the negative experience you had, Joshua. Your feedback is important to us, and we will work on improving our phone interactions to ensure a better experience for all clients. Thank you for bringing this to our attention.
Fantastic experience: I've had nothing but positive experiences here. As someone who has severe dental anxiety that has included panic attacks in the dental chair, this facility has been wonderful to me. Dr Greg is amazing! He's very patient, has the best demeanor, and has managed to help me stay calm through the various procedures I've had. Most recently I needed an emergency extraction, and Dr Greg and the team were able to squeeze me into the schedule on the same day I called. I was set up in the chair with headphones and my favorite cartoon on the overhead TV. I was also given the option for nitrous gas which helped tremendously with my anxiety. Dr Greg was likely in a time crunch having squeezed me in at the last minute, but I never felt like he was rushing the procedure. He took his time and even though I was fully numbed up and chilled out, I could tell he was doing everything in his power to be gentle and deliberate in his work. The procedure went so quickly and seamlessly that I didn't even finish one episode of my show before it was all done! Thanks again to everyone at Smiles for their excellent services!
Thank you so much for your wonderful review, Robin! We are thrilled to hear that Dr. Greg and our team were able to provide you with a positive experience, especially given your dental anxiety. Your comfort and care are our top priorities, and it's great to know that the environment helped you feel relaxed. We look forward to continuing to support you in the future!
Fantastic experience: Definitely recommend this office for people who may not have had the best experiences with the Dentist. They are all very nice and I can't speak highly enough of Brianne, I go to her every single time.
Thank you for your wonderful review, Kelsie! We are thrilled to hear that you had such a positive experience with our team, especially with Brianne. Your recommendation means a lot to us, and we look forward to seeing you again soon!
Fantastic experience: Making my appointment online was so easy! They were able to get me in same day for an emergency. Everyone there was amazing! Actually switching me and my kids to there!
Thank you, Elizabeth! We're glad to hear that you found the appointment process easy and that we could assist you on the same day for your emergency. We look forward to welcoming you and your kids to our practice!
Fantastic experience: First experience at Smiles of Virginia and it was remarkable! Morgan, my hygienist, was very friendly and professional. Malika and Amy did an amazing job assisting Dr. Carlie, who made sure I was comfortable while performing the procedure. I would highly recommend Smiles of Virginia for any of your dental needs!
Thank you for your wonderful review, Mike! We're delighted to hear that you had a remarkable experience with our team. Your recommendation means a lot to us, and we look forward to serving you again for all your dental needs!
Fantastic experience: I recently visited Smiles of Virginia for the first time and was thoroughly impressed with the experience. The staff was exceptionally friendly and helpful, addressing all my queries and concerns.
Thank you for your wonderful review, Rene! We're thrilled to hear that you had a positive experience during your first visit. Our team is dedicated to providing excellent service, and your feedback reaffirms our efforts. We look forward to seeing you again soon!
Fantastic experience: The dentist office is not a place I like to go. Smiles of Virginia was totally different. It was beautiful from the time I walked in the door until the time I walked out. I did not have to wait I pre-registered online. The staff treated me like I was the only patient in there. I’ve never looked forward to going back to the dentist, but I am certainly looking forward to going back in two weeks for a follow up on my procedure. Super service very professional and friendly.
Thank you for your wonderful review, Mike! We're thrilled to hear that your experience at Smiles of Virginia exceeded your expectations. Our team strives to provide excellent service, and it's great to know that you felt valued. We look forward to welcoming you back for your follow-up appointment!
Fantastic experience: I had a wonderful experience and appointment at Smiles of Virginia. As always Brie did a wonderful job at cleaning my teeth. She is always a delight to talk to and she always makes sure you are comfortable and that you are getting the best care. I can’t say enough good things about Brie, Dr. Amber and the whole office!
Thank you for your kind words, Lydia! We're thrilled to hear that you had a wonderful experience with Brie and the team. Providing the best care and comfort to our patients is our priority. We appreciate your support and look forward to your next visit!
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