Aspen Dental - Tallahassee, FL
Information about Aspen Dental - Tallahassee, FL
32301, Tallahassee
Opening hours
- sunday: (closed)
- monday: 7:30-17:30
- tuesday: 7:30-17:30
- wednesday: 7:30-17:30
- thursday: 7:30-17:30
- friday: 8h-14h
- saturday: (closed)
Located in Tallahassee, FL, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Our comment from Best Dentists Club about Aspen Dental - Tallahassee, FL:
Aspen Dental in Tallahassee, FL is well-regarded for delivering exceptional dental care with a friendly and professional touch. Many patients have expressed their satisfaction with the attentive staff who prioritize comfort and comprehensive care. Some highlighted team members, such as Dr. Luisa, Kaydrianunna, and Abby, received accolades for their professionalism and kindness during visits.
Patients consistently comment on the smooth experience from the moment they arrive, noting the welcoming atmosphere created by the front staff. The care provided is often described as thorough, with a strong emphasis on patient understanding and comfort during procedures.
Key highlights from customer experiences include:
- Expert team members who explain treatment steps clearly and attentively listen to patient concerns.
- A warm and inviting environment that helps ease anxiety during dental visits.
- Accessibility of appointments, including same-day visits for urgent care.
- Friendly and knowledgeable staff across all roles, from reception to dental assistants and hygienists.
Aspen Dental is committed to improving each patient's experience and continues to receive positive feedback for their efforts in providing quality dental care. For those seeking a dental home that combines professionalism with a patient-centered approach, Aspen Dental stands out as an excellent choice in the Tallahassee area.
Services and Treatments
Aspen Dental - Tallahassee, FL: Reviews
Fantastic experience: Kay and Alicia took great care of me at my first visit, I feel so comfortable here!!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: True professionals! Kaydrisnunna and Dr.Luisa were great. Thank you!
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Positive experience: I’m pleased to extend my thanks and appreciation for the doctor and her entire staff for their service and professionalism. Job well done, keep up the great work!!!
Thanks for the 4 stars! We’re committed to making each visit better than the last. – The Customer Service Team
Negative experience: I hate to give this rating but I'm honest so here goes. Front staff is exceptional never any issues with them. Last appointment me and my family had everyone was seen over an hr late, my son 2 hrs late and as someone who works in the medical field that is unacceptable. No one ever came out to say they were running behind or apologize for the wait. Sadly we all needed to be seen so we stayed. The provider we saw seemed overwhelmed and almost like she was working multiple patient's at once while each of us were in the seat another issue so I hope they get scheduling under control. Everything felt rushed. We all agreed our cleaning hurt and felt rushed which is something we've never experienced with other providers which reminds me to ask for a new hygienist because none of us want her again. Pros: they are open on weekends and some holidays, front staff is great, and location for me was cool also.
Nikki, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
Fantastic experience: Had a really good experience. They nurse who was incharge of me took good care of me Thanks Dental Assistant:NAJ
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: I had an absolutely wonderful experience here! The entire team was awesome and so kind from the moment I walked in. Dr. Carvajal is a fantastic provider who truly takes the time to listen. They were incredibly patient in explaining my situation, making sure I fully understood every detail of my care and next steps. I felt heard, supported, and well-informed. I highly recommend Dr. Carvajal to anyone looking for a compassionate and thorough doctor! And if you meet Abby!! She is a nurse I think she is so sweet
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Kaydriaunna Did an amazing job with my partial adjustment today. Will come back again if needed! Thanks
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Nah was professional. She was able to explain piece by piece what my next steps are.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Very productive and professional, I would refer other here, Thank I appreciate your business
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Staff was very efficient/attentive. They worked me in for a deep cleaning beyond my original appointment time and was able to do financing on the spot for my personal treatment plan.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Naj was awesome! Explained everything in detail and extremely professional!!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: A very pleasant experience!!! Dr Luisa and Abby have been extremely supportive to me and my needs!!!!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Very happy with my visit today!!! Naj was great!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: I had the BEST experience this week. I had a crown pop off and the team was able to see me the same day. Kaydrianianna and Dr. Luisa were so kind and efficient that I’m almost happy the dang thing came off! Thanks, guys. You have a really solid team at this location.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Kaydrianunna is very helpful with being very professional . She works at making you experience comfortable and relaxing as can be!
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Kaydrianunna was very professional and explained to me each step she was taking great addition to the AspenDental staff and I would personally like to thank the #1 hygienist in Florida Randi version give me all my options but her confidence in her work speaks volumes
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: NAJ, the dental assistant was SPECTACULAR!! She was kind and answered all my questions. The staff was very friendly.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Kaydriaunna did my scan for my partials today she did a amazing job.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Kaydrianunna is the best and very professional. Helped me with my denture adjustment. I can eat now!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Kaydrianunna was fantastic doing all my dental scans. Very professional yet nice. Top knotch.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Negative experience: Literally wasted 3 hours of my life.. I called in the same day asking if there was availability to get cleaning done for my teeth. The receptionist says yes and I head over there anticipating that I’m going to be getting my teeth cleaned. My appointment was 3:30 I didn’t get in a chair till 4:30 after everything was said & done they tell me the earliest they can get me in was the 20th. The staff and environment were friendly but I’m not sure who is managing phone calls & appointments. I’m aware same day appointments are tough to make happen but promising something over the phone to people on tight schedules is ridiculous.
Sharique, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. -The Customer Service Team
Fantastic experience: Lovely Place, Very Friendly Staff! Fast Service, Felt Very Welcomed Every Step of the Way! Especially Alicia and all the ladies at at the desk- Wonderful!! <3
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Kaydrianunna , at Aspen Dental was exceptional !! That young lady helped ease my anxiety and I am beyond grateful !!
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Came in for my initial dental exam.the staff and the service was excellent. Kaydrianunna did my xrays her service was top tier & she was very knowledgeable thorough in explaining the process of the xrays. I am very happy with this company
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Kaydriaunna, naj and dr.baia , the young were very professional. They made sure I my concerns were met. I have found my Dental home. Thank you Ladies for your service.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: She was very nice and helped me get what i need done fixed! Very accommodating
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Kaydrianunna did my xrays very well done. She talked me through it so i would feel more comfortable
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Today is my appointment for try in for my dentures , labtech Allyson did really good work with it , I am getting my new smile next week , thank you Dr.Luisa and shreya ..
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Kaydriaunna is a very knowledgeable dental assistant. She helped me feel more comfortable during my visit
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Positive experience: I've been 3 times and was disappointed each time. First, they're always at least 30 minutes late. My hygienist never apologizes for the wait; I don't think she's ever told me her name. I'm in my 50s and have never had issues with my teeth. I ended up having expensive procedures done that my insurance company says were unnecessary. I went for a cleaning and it HURT! The hygienist is very dry/sour. They're also very expensive. Going to the dentist used to be very pleasant; now it's dreadful. I have to find another dentist. I can't take this.
Everyone should feel comfortable at an Aspen Dental practice. We really appreciate you for taking a moment to share your feedback and are sorry that you didn't have a positive experience. We wanted to let you know that we have read your review and will address concerns with the team in Tallahassee, with an eye to improving future patient experiences. -The Customer Service Team
Fantastic experience: Dr.Baia and Kaydrianunna did so amazing very quick and painless definitely will be back.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: My experience was wonderful. Everyone was very helpful. Ms Kaydrianunna was very sweet and answered all my questions
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: The staff and dentist are always helpful and professional. I had to go in with an emergency and was seen the same day.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I would love to say that I've had one of the best services and experience at Aspen Dental..Everyone I must say was fantastic when I say top of the line services amazing team if you are looking for a great Dental service please come to Aspen Dental for all your dental needs.. you will not be disappointed there names whom I encounter with is as follows Alicia, Makesha,Dr Luisa, Dr.lynn, Courtney ,and Kaydrianunna what an Amazing team..love you all..see you soon..
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Makesha is such a great receptionist super helpful and resourceful such a delight to work with.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Kaydrianunna Is the Best. She was so great at making me feel comfortable and very patient. God bless her
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: So nice and understanding and very helpful trying to calm me down and keep me calm
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: My time at Aspen dental today was a amazing day !!!! I was so nervous but God had a angel there for me her name is naj.And she made me very comfortable being there. Also my Doctor was very patient with me.I will tell others where to go and pray that my angel be there for them ( naj) And and the Doctor that gave me my smile back!! I think my angel needs a raise for be there she let me hold her hand doing my surgery to take the nervous away.Naj don't stop being who you are!! My prayer is God opens doors that need to be open in your life and you all keep doing what you are doing!! And thank you all for my confidence coming back I can SMILE
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I did a walk in service and it was amazing. This was my first time here and they were all so polite the doctors and hygienist know they’re stuff. The entire staff was nice; I would recommend 100%. I was in and out and they were able to service me the same day. The billing team is great they gave me all the payment options I had and really helped me. Thanks again see yall again!!!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: The service was great and the dentist and employees were all very attentive, friendly, and caring. I would definitely recommend. The dentist was also very informative.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: had a very bad tooth ache. went to Aspen, where I went before..and got in and they pulled my tooth. low and behold they pulled the wrong one..Back I go and thewy pull the right one..Thanks a lot for the good service and I will be back with my next problem.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Very friendly, very knowledgeable, took me in when I was in pain and never had any issues with them. Highly recommend
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Shreya s a wonderful person. She talked to me to get my mind off of what she was doing.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Negative experience: I’ll never go back to this place. No attention to patients needs or care. Unprofessional caregivers and staff . Beware of upsells and lies about what they can and cannot do for you . All about taking the most money from you upfront before substandard procedures , products and care . Terrible business be warned!
Ron, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team
Fantastic experience: Thank you very much for their help. Because I'm not good at English, but someone can speak Chinese, they also help me translate for the doctors in time, and they also try their best to assist me. Thank them very much. There was not much pain in the whole process. I was also easily nervous, but they would talk to me patiently, which also made me feel that tooth extraction was no longer a fear.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: The wait for this appointment that I already showed up early too was already ridiculous, I almost walked out. And then, your assistant consistently kept cutting my mouth while doing my xrays. To top it all off you guys barely looked at my teeth and slapped me with a 3000 quote for three root canals. I just got two different opinions , and they disagreed with you wholeheartedly. You’re lucky I’m not turning this into the BBB or something like that, yall really just tried to have me have extensive oral work done simply because you didn’t have the experience to actually do the fillings. One of my teeth can be pulled, it’s almost unsavable and they cannot advise to rebuild it. The other two are a filling and a cap. Easy peasy. Soooo glad I chose to ask someone else rather than stay at this SCAM
We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
Negative experience: It was extremely overpriced. And very misleading, I was told one thing, online then went in and was told another thing. And then, upon my appointment was given an extreme amount that the cost would be almost 10 times more than what I was told in the initial visit and The online consultation.
Thank you for your feedback, Michael. We understand your concern about pricing. The prices listed online are starting points, and actual costs can vary based on the specifics of each patient’s treatment needs. We strive to be as transparent as possible and discuss all costs during your visit so there are no surprises. If you’d like to review your treatment plan or have any questions, please don’t hesitate to contact the team. -The Customer Service Team
Fantastic experience: I was looking for a dentist to continue with. Aspen Dental did me right as a patience and I will return to trust them as they keep my teeth clean and continue with my dental care.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Positive experience: The staff was very helpful and nice. But unfortunately I can’t choose them for my dental work, it is extremely too expensive
Negative experience: if i could rate it 0 stars i would. it's not a emergency dental office it's a regular one. sat in their office for almost 4 hours to not make any type of progress on my pain. tried to send me somewhere else for a procedure then come back for one there. recommended me antibiotics and sat in the office for a extra 15 minutes for paper work then a 20 minute drive to pick up my prescriptions and they still hasn't sent the information over.
We're very sorry for any frustration this has caused. We have connected with your local office and they confirmed that they were able to send your prescription(s) to your pharmacy. If you need additional assistance, please feel free to reach back out. -The Customer Service Team
Fantastic experience: Today I got my tooth pulled I was so afraid but my dentist (I wish I could remember her name so could recommend ) she made me feel safe every flinch of fear I made she made sure I wasn’t in pain I have had really bad experiences in the past and it’s actually the reason I’m just now getting dental care but this was the complete opposite I may be missing a tooth but I’m not afraid to go back and fix my smile and get the proper care I need the whole staff is friendly and they didn’t make me feel ashamed just happy I keep coming back I’m so happy I chose them I’m going to have a healthy and beautiful smile again
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: All staff were very professional and caring . I want to especially thank Alicia for being so informative and helpful. She is an asset to your clinic Dr Luisa was also very caring and helpful toward my mother . Thank you all for the service provided. God bless
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: They got me in on very short notice. They made me comfortable. And they got me out of pain. Dr. Luisa was very good at what she did. Everyone there was very accommodating.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: My husband was very pleased with the treatment he received
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Today was my final visit at Aspen Dental for new dentures! The team there really took great care of me...I felt like I was a part of the Aspen family from reception to lab technicians. Dr. Luisa and Shreya were my primary team, but I everyone was so warm and welcoming! Thank you guys!
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: The staff is exceptionally kind. They're also understanding about my pain. I cursed a little. They understood. I'm actually a little excited about getting my dental issues resolved there.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Amazing check-up! Big shoutout to Luly, Randy & Alicia for all their help!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Positive experience: It’s almost impossible to get an appointment with Randy for cleaning today. I went in for my cleaning and was there waiting from 3 o’clock appointment time until 530. When I got there she said they said that she had two people in a chair and one plus me two waiting to get in a chair that is unreal. I didn’t get upset because I had waited at months to get the appointment didn’t get upset because I didn’t get my cleaning because of a medical procedure I had So I wasn’t upset about that but really 2 1/2 hours to get in and out of hygienist chair they say they’re trying to hire another hygienist but they’ve been saying that for a year or two now I have a credit card that I got specifically for Aspen Dental but I’m going to call them and find out if I can cancel it or just make it a general credit card for a dental proceeding because it is crazy. Just trying to get your teeth cleaned.
Rosalind, this is not the experience we want for patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Tallahassee, with an eye to improving patient experiences. Should you have any questions or need anything, please don't hesitate to reach out to the team. -The Customer Service Team
Fantastic experience: Everyone was nice and helpful. Made my experience comfortable. Would highly recommend this office.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Great staff and friendly atmosphere. Love this dental office
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I was very impressed with all of your staff I came In contact with! Everyone was very professional and answered my questions without a delay! I’m just waiting to get my financial report so I can start the process of having a better smile and being able to eat the foods I enjoy!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Very professional, and Kind. Wonderful place, nice atmosphere. Makesha was very helpful, understanding, and helped me navigate the financial aspect of my care plan. Will recommend Aspen Dental to anyone.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: I was very impressed with staff and the quality of work. The Dental Hygienist was very nice and patient work very hard to keep me confortable during the procedure.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: The entire staff were very professional, attentative and listened to our request! Thank you for your support!
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Dr. Luisa is awesome, she was really helpful and everyone in the facility was very nice, highly recommend
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Awesome job. Definitely will be back. Dr.Luisa and shreya I love them. They are awesome and made me feel so comfortable. You won’t be disappointed.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Had toothpain tues night and was able to make appt 8am next morning. I was able to not just take care of the one tooth but other stuff as well and was only there 3 hrs for procedures and talking to Holly regarding treatment plans and finances. She really took the time to explain everything and find the best plan that worked for me. Amazing team as soon as I walked in the door. Everyone was so kind and understanding and didn't make me feel uncomfortable at all. I felt so at ease the entire visit. First time in a long time at the dentist where I felt they truly cared about me as a person and not just as a patient spending money. Very affordable as well and many options for payments.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Negative experience: I had a problem with trying to get the dentist to send my prescription to my pharmacy. I have 2 teeth hurting me bad and I have a infection from one of the teeth that hurts and I just called and found out my dentist is gonna call it in on Monday and they promised me on my visit on Friday they'll send it to pharmacy right then.Well they lied so no I wouldn't recommend this lying dentist office please listen don't go there
We're very disappointed to hear this, LaDonna. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Fantastic experience: The Aspen dentist are great. They have awesome nurses and doctors working and they are all nice and respectable. I like Aspen dental and I will recommend anybody my friend's family and loved ones to visit Aspen dental they're the best.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Negative experience: If I could give zero stars, I would. Unfortunately, things happened and I currently do not have dental insurance, so I thought Aspen would be able to help when I broke a tooth. A previous coworker said the price point was fine and it was a decent experience for them. Unfortunately, it was a terrible experience for me. I went in and explained that I really only wanted to deal with the broken tooth and the tooth next to it, but they let me know everything I had wrong and made it seem like it had to happen urgently. The total was over 20k and just for what I wanted to focus on was 13k. This sent me into an absolute spiral. They made it seem like I had a lot of problems that were urgent and they wanted to pull several teeth and other work. I went to another local dentist and they are able to save the the broken tooth. They also aren’t saying I need to pull all the teeth Aspen said needed pulled. Not to mention, it will be hardly a dent in what Aspen quoted me. I full heartedly believe Aspen was trying to make as much money as possible. The dentist and hygienists did not help ease my anxiety (I have severe dental anxiety) and actually made it so much worse. Then after my appointment they were unable to discuss the treatment plan cost with me and I was told it would be better to come back. I asked when and was told to come back anytime. Well, I have a 1 year old and that’s not always easy to manage. I ended up having somebody come help with my child so I could go discuss the pricing and plans. I was told they could not actually see me and I would need to make another appointment, which is not what I was told previously. I’m so thankful I got a second opinion. I highly encourage anyone to stay far away from Aspen. Find a dentist that actually cares about you, not lining their pockets and providing terrible patient care.
We regret to hear that your experience did not meet your expectations. Nonetheless, we are pleased that you were able to receive the care you needed. Should you require any further assistance or support, please do not hesitate to contact us. -The Customer Service Team
Fantastic experience: They are amazing, thorough exam, came up with care plan and let me know bottom line.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: Would not recommend this dental office. Scheduled an appointment for a cleaning, had to wait 4 months. When I get there on the appointment date they took X-rays and had me down as a yearly checkup and they knew nothing about the cleaning. Of course they charge you up front, there’s definitely some funny insurance stuff going on with this place. Do yourself a favor and find a dentist who cares about you and your needs and knows why you’re coming into the office. Not some cooperate cookie cutter establishment that treats you like another brick in the wall.
Joe, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. -The Customer Service Team
Fantastic experience: Very kind, patient, and personable staff. And everyone had a great sense of humor while also making sure I got what I came in for.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Please go here!! Let’s talk about bed side manner. This location should get 15 stars. The staff here goes above and beyond their job. Let me say this. If you have ever worked in any form of customer service, you know how hard it can be. The staff in this office is all around 5 stars . The dentist I met with isn’t the one that did the work on me. I had to have oral surgery but I believe her name was Luiz or Lopez. That woman right there is a queen she sat with me on my first visit in 8 years to a dentist office and held no judgment against me at all. Allowed me to cry and vent all about my life and trauma that got me where I was with my mouth . She didn’t silence me to speak over me , she comforted me. I swore to myself after my last dentist appointment I would never go back to a dentist. Now I’m engaged and I need to do this so I took the leap and I am so thankful I did ❤️ Now for Gina❤️ this woman, right here she seen my sadness and my smile. I did not need to tell her how I felt. She already knew. She constantly told me it was OK. She was gonna help me and then I came to the right place. This woman clung to me like I needed her to. She stayed behind on her lunch break to make sure that I was taken care of. She gave me her personal phone number so I can reach out with any questions. She knew I needed somebody that could give me the affirmation. I needed to be at that place in that time. Gina has no idea how much I need her to be the person that took my x-rays that day. I don’t know if Aspen does employee is a month recognition on certain locations but I also don’t know how long this Gina has been working there. By the way this woman operates is with her heart. She is there because she cares because it’s her job and I don’t know how many more people are in the world or left like her so please listen to me when I say go to this dentist office. They will take care of you, they will open their hearts to you, and you will not regret it. Also, I don’t know the girls name that helped me finance my dental work but is the girl that sits closest to the door in front of the blue chairs she has an awesome playlist and she makes you feel comfortable when you’re sitting there talking about something is difficult as being able to afford dental work. She gives you all the options all the advice she has she really does want to help you and again I feel like there’s just no judgment in this office whatsoever. Oral surgery went perfect. The surgical staff assistant Alicia I think is her name she held my hand like it was her kid. She and I had so much in common. She sat with me in the room and talk with me and got me comfortable before my surgery. We really got to know each other in such a short timeframe. I walked away with her number two. I’m really looking forward to Completing all the work to get my smile, the way I would love, but the journey I’ve had so far has been amazing and these team members it should be recognized in anyway in shape they can be and so I went to Google to give them a review I didn’t have a review after my first visit, or second visit, or my third visit, I waited to see if this office was as genuine as it was from the first visit and when I tell you they are, there is nothing that they could do better as a team . If I had the money, I would give all these ladies a bonus. They just need to know to know that they are appreciated♥️ Christa
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Great personnel. The wait is not long and they’re always on a very positive attitude. I came in due to severe pain and walk out like nothing ever happened, thank you to Dr. Luisa and Abby and the Aspen Dental team they are very much appreciated I completely recommend them.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Very friendly and very attentive to your needs. I highly recommend them.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: I did do my reach before going to Aspen Dental. But my visit was refreshing, I always felt like I needed to be on guard because there always seems to be a motive, trying to stick you with something you don't want but that was not the case at all. The dental assistant (Kay) was so polite even when I was inpatient she kepted her composure and continued to treat me with kindness and respect. Thanks to Kay for being so wonderful. The actual Dentist was very nice and informative as well. And can you believe there's more the young lady that gave me my treatment plan she was awesome as well. Thanks Aspen Dental for having an awesome staff at Governor Square Blvd Tallahassee florida
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Today is my appointment with aspen dental tallahassee for my denture They did really good job , whole staff is very nice , labtech allyson made my denture really good , they look so natural , thank you Dr.luisa ,Holly, alicia ,randy ,allyson, shreya ,gina , abby They all are so nice and very professional ...
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Awesome staff! Shreya is such a kind-hearted person and did adjustment and soft reline on my denture greatly.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Sheets and Dr.Luisa was great and very professional! I would ask for them every time! However, the first time I came I had a few issues with one of the hygienists. I don’t know her name I believe it was Gina. I don’t want to go in full detail, but this is a place of business and I don’t believe the hygienist handled the appointment in a professional manner. I felt uncomfortable with how the hygienist acted—it didn’t seem appropriate for a professional setting.
Fantastic experience: I had a great experience at Aspen dental. Makesha was very comforting I walked in stressed she noticed and was reassuring and super sweet. Shreya took my X-rays quickly and efficiently. Abby was super nice and helped get me fixed up and Dr. Luisa saw me same day and did awesome work on fixing a cracked tooth. I highly recommend Aspen Dental for their prompt and caring service.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Dr. Luisa and Kay helped me with my fillings they were so great!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Shreya and Abby they did amazing with x-ray They are very nice excellent...
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Shreya, was very professional and helpful. Everything went by quickly with clear instructions, very good experience for my first dental in quite awhile. Very pleased.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Shreya and Dr.Luisa did my fillings today , They are excellent and very nice to me .
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Today is my appointment for denture I got my both upper lower dentures They look very natural Thank you Dr.luisa and Shreya and everyone , good job Aspen dental ..
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Shreya was excellent. She took very good care of me during my X-rays making sure to be gentle. She has a great service attitude. She made me happy knowing I can get my smile fixed. Thank you Shreya for your help
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I had an amazing experience at the Aspen Dental TLH, and everyone was incredibly kind, professional, and made me feel completely at ease. My teeth extraction done today , Abby,Shreya , Luly and Dr.Luisa ,Dr.Lopez they really good , very happy with the aspen dental
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Dr. Luisa was amazing. Worked super fast and super gentle at extracting my teeth. Her assistants Kay and Abby were also great. Everybody was so caring and they made the procedure so comfortable. Thank you guys for a great experience. Will definitely be back for more dental work.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Took me in when nobody would with limited insurance in the process of getting everything done at a very reasonable price Abby, Courtney and Dr Luisa have been great
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Dr. Louisa and Abby performed an extraction and partial bridge. They both are excellent and very knowledgeable to your needs. I would recommend them for all or most dental work. Love them & this office.
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Positive experience: Great service and care from the whole team as always. Even though I was late, they still got me in for my appointment. Shreya was efficient and communicated the entire time. The hygienist and dentist were in and out with a smile! Overall great appointment.
We’re grateful for your review! Thanks for taking a moment to share your experience with us. – The Customer Service Team
Fantastic experience: Dr. Lopez and Shreya are amazing. I had to go back in for a small dental emergency. They were able to address the problem relatively quickly and provide a temporary solution until I can actually get the problem fixed. I'm so happy to have some relief!!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Shreya did a wonderful job taking my dental x-rays, walking me through the consultation process and handling me with care.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Dr.Lopez was very professional, caring, amazing &patient. She was Remarkable and made me feel very comfortable and assisted in detail all of my concerns, making me feel at ease. Assistants Kay and Abby were very friendly, professional and knowledgeable. Called me back within 5 minutes of waiting even though they had a full house. Therefore, I rate them all 100 ⭐️ for their services on today. Thank you kindly!!! I Definitely recommend.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Entire staff, and especially Abby, was the epitome of excellent customer service. I am looking forward to future visits.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Dr.Luisa is amazing , very polite and did same day treatment , she is very sweet and ,explain everything regarding to treatment done today ,Dr.jimenez is amazing , he did my surgery everyone is so nice , shreya is very nice today with my appointment..
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Shreya Was very good to me a respectable would like to always have her help
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Today is my appointment for follow up after my surgery, everything went well , Shreya did little adjustment and apply soft gel in my denture , she is amazing and lovely ,thank you Aspen dental .
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Shyrea did a great job keeping me comfortable while doing my xrays and waiting on doctor to come. Great experience
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
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