Polished Family Dental
Information about Polished Family Dental
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: (closed)
Polished Family Dental in Ft Worth offers the best treatment for you and your family. We offer cleanings, deep-cleanings, restorative work, and will do whatever possible to help you love your smile. We accept most insurances and we also offer a membership plan. Give us a call today or stop by, we would love to meet you!
Our comment from Best Dentists Club about Polished Family Dental:
Polished Family Dental is a highly regarded dental practice in Fort Worth, known for its exceptional patient care and welcoming atmosphere. Patients consistently praise the organization, cleanliness, and modern facilities, including state-of-the-art equipment and even entertainment options like TV screens during procedures. The team, led by experienced professionals, demonstrates a commitment to customer satisfaction, providing friendly and knowledgeable service that makes patients feel at ease.
Key highlights from patient experiences include:
- Welcoming Environment: Many patients mention being greeted with smiles and a warm welcome, which helps to alleviate anxiety associated with dental visits.
- Professional and Attentive Care: The staff takes the time to explain procedures and listen to patient needs, ensuring that all questions are answered thoroughly.
- Commitment to Excellence: Reviews frequently highlight the high standard of care, from routine cleanings to more complex procedures like crowns and root canals.
- Support for Veterans: Polished Family Dental shows special appreciation for veterans, making efforts to provide personalized care and respect.
- Positive Community Impact: With numerous recommendations and positive testimonials, the clinic has cultivated a reputation as a trustworthy dental care provider.
Overall, Polished Family Dental stands out as a reliable choice for individuals seeking comprehensive dental care, marked by kindness, professionalism, and a patient-centered approach.
Polished Family Dental: Reviews
Fantastic experience: I’m an elderly male . This is my first visit was on 29Sep2025. Nice clean modern place with what seems to be state-of-the-art equipment. They even had a TV screen on the ceiling as well as the wall, both tuned to a very good movie so patients could watch it regardless of their position. Dr. Pope and his staff were very friendly and knowledgable, and answered questions with no signs of impatience. They not only do normal dentistry, but cosmetic dentistry. I think I’m going to be very happy this place.
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience during your first visit and enjoyed our modern facilities and attentive staff. Dr. Pope and the team take pride in providing exceptional care, and it's great to know that their efforts made an impact. We look forward to serving you and helping you with any of your dental needs in the future!
Fantastic experience: The team is very organized and courteous. We’ll be back and will have my husband change to this dentist.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We look forward to welcoming you and your husband on your next visit. Your satisfaction is our priority, and we can't wait to serve you again!
Fantastic experience: This was our first visit. My husband is a veteran and this is where we were referred to for care. From the moment we entered the building we were immediately greated with a warm, genuine smile, and friendly welcome. They even had a personal gift for my husband! Although we were a bit early we were taken back within a few moments. Every single person involved in my husband's care was so friendly, welcoming, and professional. They explained everything, asked us if we had questions, and thanked us at every turn. Dr. Pope was phenomenal and answered our questions and provided a plan to achieve the results needed. I work in Healthcare and was extremely impressed with the service. The office also was super clean, warm, and inviting. I would HIGHLY recommend them and we are so excited to have found the perfect place!!
Thank you so much for your heartfelt review, Angela! We're honored to have had the opportunity to care for your husband and are thrilled to hear that you felt welcomed and appreciated from the moment you arrived. Dr. Pope and the entire team strive to provide a friendly and professional experience, and it's wonderful to know that we exceeded your expectations. We take great pride in maintaining a clean and inviting environment for all our guests. Your recommendation means the world to us, and we look forward to seeing you both again soon!
Fantastic experience: Awesome service and some of the kindest people. Who respect any of those who have served. precent service provided to all.
Thank you for your wonderful feedback! We're thrilled to hear that you experienced our service as awesome and that our team made a positive impression. We truly value and respect those who have served. Your support means a lot to us!
Fantastic experience: This dentist office deserves 5 stars. They addressed my problem and succeeded with satisfactory results. Customer service here is excellent. I will recommend this business to others.
Thank you so much for your wonderful feedback, Felicia! We're thrilled to hear that you had a positive experience with us and that our team was able to address your dental needs successfully. Customer satisfaction is our top priority, and your recommendation means a lot to us. We look forward to serving you and your referrals in the future!
Fantastic experience: Great work and great service. Thanks to everyone there!
Thank you for your kind words, Randy! We're thrilled to hear that you had a great experience with our team. Your appreciation motivates us to continue delivering excellent service. We look forward to seeing you again soon!
Fantastic experience: Everyone there is so nice and they do a great job. Highly recommend choosing them for all your dentist needs!
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience and appreciate your recommendation. Our team always strives to provide excellent care and service. We look forward to seeing you again for your dental needs!
Fantastic experience: My appt was top notch… from being greeted for check-in to the care I received during my time in the chair. The staff were all quite friendly and accommodating! I look forward to seeing them in the future! UPDATE: So pleased with my final dental product from Polish Family dental!! Kennedy, my tech, was absolutely amazing and made my experience quite pleasant! The entire staff is very friendly and very willing to work with payments needed.! Highly recommend this business!!!
Thank you for your 5-star rating, Julie! We appreciate your support and look forward to serving you again.
Fantastic experience: The staff and Dr Moore have been excellent. Everyone helped bring a wonderful smile and positive experience for me. Thank you for making me feel so much better with the grand dental work.
We are thrilled to hear that you had a positive experience with Dr. Moore and our team. Your kind words motivate us to continue delivering excellent care. Thank you for trusting us with your dental needs, and we're so glad to hear that you're feeling better! We look forward to seeing you again.
Fantastic experience: For a visit to the dentist, everything went really well. Everyone was very friendly and professional. Even got me in early and out in timely manner. Thanks
Thank you for your wonderful feedback, Ray! We're delighted to hear that your visit went smoothly and that our team made a positive impression. Timeliness and professionalism are important to us, and it's great to know we met your expectations. We appreciate your kind words and look forward to your next visit!
Fantastic experience: I am one of those who is fearful of going to the dentist. Not wanting to hear bad news but also not wanting any treatment, whether it's just a cleaning or a filling, due to some bad experiences I had with dentists while I was in the Army. It had been quite a few years since I had been to a dentist and I needed to go because I was experiencing some tooth pain. It was only every now and then, but I didn't want it to get worse. The VA sent me here. I read some reviews and they were all amazing. You can't always go by the reviews but in this case you can. I had x-rays done and have a few cavities, but nothing serious. Thankfully. Dr. Pope was very friendly and all smiles. He makes you feel like you are only there for what is needed, not just so he can experiment and train. I'm used to miltary dentists, who just come in, tell you what's wrong, do the job, and leave. I ended up getting my cleaning done the same day. I was starting to freak out and tears filled my eyes, but Sonia stopped and comforted me. She gave me time to get myself together. She was so gentle and I didn't have any pain. She also kept the suction going so no saliva would build up, which was great! :) She also worked with me when she did my x-rays because my jaw doesn't open fully. She was great from the time she called me from the waiting room to the time I left. Always smiling, making small talk and being attentive to my needs and emotions. And the ladies at the front desk are super sweet and cheerful. I was greeted and helped right when I walked in. Everyone here is really amazing. This was the best dental office I have ever been to.
Thank you for your wonderful review, Jay! We're thrilled to hear that you had such a positive experience with our team, especially with Dr. Pope and Sonia. It's great to know that our supportive approach helped ease your anxiety and made your visit comfortable. We aim to provide attentive care and create a welcoming environment for all our patients. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Super amazing experience at polished Family dental I went in to get a tooth removed and it took about 15 minutes. It was incredible, Dr Cook is amazing and his son is also a great dental hygienist.
Thank you for your wonderful feedback, Bryce! We're thrilled to hear that you had a super amazing experience with us. Dr. Cook and his son appreciate your kind words and are happy to know that your tooth removal went smoothly. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Fantastic experience: Know I A was Very Impressed With Entire Staff And Will Refer People To Your Dental Office.
Thank you for your kind words and for recommending our dental office to others. We appreciate your feedback and are delighted to hear that you were impressed with our staff. Your satisfaction is our top priority, and we look forward to seeing you again!
Fantastic experience: Outstanding process from appointment setting, arrival and check-in to the modern technology used during my visit. Highly recommend.
Thank you for your fantastic feedback, Bill! We're thrilled to hear that you had such a positive experience with our process and technology. Your recommendation means a lot to us. We look forward to seeing you again soon!
Fantastic experience: Polished family dental is the best especially Kennedy she was very sweet and gentle I came in really scared but she eased my anxiety thank you polished will be back
Thank you for your wonderful review! We're thrilled to hear that Kennedy was able to make your experience more comfortable and alleviated your anxiety. Your satisfaction is our priority, and we look forward to welcoming you back to Polished Family Dental soon!
Fantastic experience: Everything was on point, this has been the best day care I’ve ever had. The staff is very nice polite, and.kind
Thank you for your positive review, Albert! We're glad to hear everything met your expectations. Your satisfaction is important to us!
Fantastic experience: Excellent First Visit Experience! As a new patient, I couldn't have asked for a better introduction to Dr. Moore's practice. From the moment I walked in, the office had such an inviting and clean atmosphere that immediately put me at ease. The entire staff was incredibly professional and welcoming. They made me feel comfortable right away, which is so important when you're trying out a new dental office. Everyone was friendly and efficient, making the whole process smooth from check-in to check-out. Dr. Moore was fantastic - very attentive throughout my appointment and took the time to provide thoughtful recommendations for my dental care. You can tell they genuinely care about their patients' oral health and aren't just rushing through appointments. The office itself is beautifully maintained and spotless, which gives you confidence in their attention to detail and hygiene standards. Overall, this was one of the best dental experiences I've had. I'm so glad I was referred to this practice and would highly recommend Dr. Moore and the Polished team to anyone looking for quality dental care with a personal touch. I'm definitely sticking with them for all my future dental needs!
Thank you for your outstanding review, Elaine! We're thrilled to hear about your positive experience with Dr. Moore and our team. Providing a welcoming and professional environment for our patients is a top priority. We're glad that you felt comfortable and well cared for during your visit. We look forward to supporting your dental needs in the future!
Fantastic experience: Great place. Very professional. Help me find benefits I would never have used. Saved me a bunch of money. Tell it like it is. Awesome customer service
Thank you for your fantastic review! We're thrilled to hear that our team could help you uncover benefits and save you money. Providing professional and honest service is our priority, and we're glad you experienced that firsthand. Your appreciation for our customer service means a lot to us. We look forward to assisting you again in the future!
Fantastic experience: Everyone in this dentist office are so nice. They always greet you. I really like Dr. Moore. She makes me feel at ease and explains everything. I had a great visit.
Thank you Vickie for your 5 star review! We are so glad to have you apart of our Polished Family!
Fantastic experience: Once again Polished Family Dental came through with professional thorough care. I sincerely appreciate Dr. Pope and all the technicians.
Thank you, Robert, for your kind words! We appreciate your trust in Polished Family Dental and are glad to hear you received thorough and professional care. Looking forward to your next visit!
Fantastic experience: It’s easy to make appointments whether they are acute or a traditional visit. They always greet you with a smile and a friendly hello. We’ve never waited long to be seen. From the cleaning technician to the doctors, everyone is professional, courteous, cognizant of time, they will refer you out when your needs are outside their wheelhouse. The places we’ve been refered to are amazing as well. They will work with you to achieve the results you are on board with. Honesty, I don’t dread visiting this dental clinic.
Thank you for your fantastic review! We’re thrilled to hear that you find scheduling appointments easy and that our team always provides a friendly experience. It's great to know that you appreciate our professionalism and timely service. We strive to ensure you receive the best care, whether in-house or through referrals. Your comfort and satisfaction are our top priorities, and we look forward to seeing you at your next visit!
Fantastic experience: The staff was friendly and worked quickly and professionally. I would definitely recommend!
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again.
Fantastic experience: Was one of the best experiences I have had at a dental office.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at our dental office. Our team strives to provide the best care possible, and we're glad it showed. We look forward to seeing you again!
Fantastic experience: I had my first visit and I have to say this is one of the most friendly and helpful staff and I look forward to my upcoming appointments.
Thank you for your wonderful feedback, John! We're thrilled to hear you had a great first visit and that our staff made a positive impression. We look forward to welcoming you back for your upcoming appointments and ensuring you continue to have a fantastic experience with us. Your satisfaction is our top priority!
Fantastic experience: With as long as I have been going to Polish family dental I have never had a negative experience. The front desk is very friendly and polite. My dental hygienist was very sweet and explained to me what I was going to take place.
Thank you for your wonderful review, Natalia! We're thrilled to hear that your experiences at Polish Family Dental have been consistently positive. Our team prides itself on providing friendly and informative service, and it's great to know that our efforts are appreciated. We look forward to seeing you again at your next visit!
Fantastic experience: I was greeted with a very friendly person in the office. Erick was very polite and friendly and explained everything that he did. Theresa and Dr Moore were very friendly and explained what was going to take place.
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Erick, Theresa, and Dr. Moore provided you with friendly and thorough service. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to seeing you again!
Fantastic experience: The Polished Family Dental provided excellent service and Dr. Morris is always attentive in making sure my dental needs are met.
Thank you for your wonderful feedback, John! We're thrilled to hear that you had a great experience with our team at Polished Family Dental. Our staff takes pride in providing excellent service, and we appreciate your recognition of their efforts. We look forward to serving you again in the future!
Fantastic experience: Polished Family Dental on Hulen has taken great care of my teeth for over 15 years & I wouldn't go anywhere else. They value your time & get you in & out as quickly as possible! Dr. Cook has seen to it all metal fillings have been replaced with ceramic crowns for better health & with a standard of excellence!!! I greatly appreciate ALL they do for going over & above in taking such great care of me!! Cindy Mitchell -Noel
Thank you Cindy! We are so glad that both teams have been able to take care of your and your family! We are so glad to have you all!
Fantastic experience: Best dental experience ever! Loved everything from walking in to leaving! Everyone was so friendly and made me feel very welcomed and that they truly cared! I even got a card from the Dentist herself thanking and welcoming me to their clinic! I 100% recommend Polished Family Dental for all your dental needs!
Thank you so much for your wonderful review, Christopher! We’re thrilled to hear that you had the best dental experience with us and felt welcomed by our team. It’s great to know our efforts to make you feel cared for made a positive impact. Your recommendation means a lot to us, and we look forward to seeing you again for your dental needs!
Fantastic experience: Best dental staff Ive experienced so far. Clean facilities and a pro-Veteran environment.
Thank you for your kind words, Mitch! We're thrilled to hear that you had a positive experience with our dental staff and appreciated our clean facilities. We take pride in creating a welcoming environment for all, especially our veterans. Your feedback means a lot to us, and we look forward to serving you again.
Fantastic experience: Friendly, knowledgeable and professional staff and most important of all... PAIN FREE!!!!! Especially to my dental assistant for setting the tone for the whole visit. Can't remember the name but she's an awesome employee. Thanks to everyone there and job well done. (Even got a cool Tshirt out the deal)
Thank you for your wonderful feedback, James! We're thrilled to hear that you had a pain-free experience and that our staff made you feel comfortable during your visit. We truly appreciate your kind words about our team, and we're glad you enjoyed your cool T-shirt. Your satisfaction is our top priority, and we'll keep striving to provide excellent service. We look forward to seeing you again soon!
Fantastic experience: Polished Dental. Very professional and great dental cleaning and Dentist Dr Moore!
Thank you for your kind words, Diane! We're thrilled to hear that you had a great experience with our dental cleaning and Dr. Moore. Your satisfaction is our top priority, and we look forward to seeing you again for your future visits!
Fantastic experience: Phenomenal first visit heard my grievances addressed them all and implementing a great plan to resolve. Im grateful to Dr.Petta, Ms Cindy and Ms Margarita for their outstanding professionalism and care. Amazing team.
Thank you for your kind words and positive feedback! We're thrilled to hear that your first visit was phenomenal and that our team was able to address your concerns effectively. We appreciate your trust in us and look forward to continuing to support your care plan. Your satisfaction is our priority, and we’re glad to have you as part of our community.
Fantastic experience: Form the moment I went, the staff was friendly and greeted me immediately. I had a great experience and look forward to working with them in the future.
Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. We look forward to serving you again in the future. Your feedback motivates us to continue providing excellent service.
Fantastic experience: I get a little nervous when I visit a dentist office, but the staff was very friendly and the doctor was patient and understanding
Thank you for your wonderful feedback, Sheila! We’re thrilled to hear that our friendly staff and understanding doctor helped make your visit more comfortable. Our team is dedicated to providing a positive experience for all our patients. We appreciate your trust in us and look forward to seeing you again!
Fantastic experience: Excellent customer and dental service! These guys really care about what you care about!
Thank you for your kind words, Corey! We're thrilled to hear that you had a positive experience with our team and appreciate our commitment to customer care. Your satisfaction is our top priority, and we look forward to serving you again!
Fantastic experience: I recently, involuntarily had to change dental care providers, and was very disappointed, as I was very happy with my current Dentist. However, I don’t believe I’ve experienced such an amazing transition as this one! Polished Family Dental in Fort Worth truly exceeded my expectations! I was pleasantly surprised by their friendly staff. As a Veteran, I was greeted with a bag of gifts in appreciation for my service, which was extremely thoughtful. I couldn’t have asked for a better Dentist or hygienist to continue my dental care. During this initial appointment, they thoroughly explained my dental plan in detail; answered all my questions, and were very patient with me. I am happy to have found Polished Family Dental, and look forward to my next visit.
Thank you for your wonderful review, Jessie! We are thrilled to hear that your transition to Polished Family Dental has exceeded your expectations. It's our goal to provide exceptional care and make all our patients feel valued, especially our veterans. We're glad you found our staff friendly and attentive, and we appreciate your kind words about your experience with us. We look forward to seeing you at your next appointment!
Fantastic experience: Always a pleasure for someone who gets really anxious going to the dentist. The staff is wonderful and makes me feel at ease.
Thank you for your kind words, Rachel! We're thrilled to hear that our staff helps you feel comfortable during your visits. Your comfort is our priority, and it’s wonderful to know we've made a positive impact. We look forward to seeing you at your next appointment!
Fantastic experience: Super kind and even gave me free movie tickets because they were behind schedule. Their customer service is top notch
Thank you for your perfect rating! We appreciate your support and look forward to serving you again soon.
Fantastic experience: Best dentist and staff we’ve ever used. Professional, caring, gentle and very friendly. Very quick to get an appointment. We have used Polish Dentals maintenance plan for several years and feel we have saved so much money as compared to a regular dental insurance. Well worth the money.
Thank you June for your 5 star review! We are so glad to have you and offer an affordable option in the office!
Fantastic experience: I greatly appreciated the quality of the work done and the follow-up with the dry socket . You solved the problems and were very nice people to work with. Thank you .
Thank you for your kind words, Walt! We're glad to hear you appreciated the quality of our work and our follow-up regarding the dry socket. Providing excellent service and care is our priority, and we’re thrilled that you felt supported throughout the process. Your feedback truly motivates us to continue striving for the best. We look forward to seeing you again!
Fantastic experience: Love Polished. Everyone one there is fantastic. Dr. Pope is amazing, listens to my concerns, explains things well, and is very reassuring.
Thank you so much for your kind words, Audrey! We’re thrilled to hear that you had a great experience with Dr. Pope and our team. Your satisfaction is our top priority, and we appreciate your support. Looking forward to seeing you again soon!
Negative experience: Do not show up early for your morning appointment. Staff will be in a meeting, so you will stand there waiting in the lobby, whispering hello any one work here. Lol Teeth cleaning ends with 5min wait for the doctor to come evalutate you afterward. This staff has no patient care for time or proper communication.
We apologize for the inconvenience you experienced during your visit. We appreciate your feedback and take these concerns seriously as we strive to improve our patient experience. We will address the communication issues and staff scheduling to ensure that wait times are minimized in the future. Thank you for bringing this to our attention.
Fantastic experience: I had a good first experience as a new patient at your office. I was greeted kindly and given a gift of a t-shirt and other dental things in a bag. Those who checked my teeth and did x-rays were kind and I enjoyed talking with them.
Thank you for your wonderful feedback, Suzie! We're thrilled to hear that you had a positive first experience with us. Providing a welcoming atmosphere and excellent care is our priority, and we're glad that our team made you feel comfortable. We hope to see you again for your next visit!
Fantastic experience: Dr. Pope is great. Minimal pain afterward dental work is done. Thankful because past dental visits before this new dentist were horrifying
Thank you for your kind words! We're thrilled to hear that Dr. Pope has made your dental experience comfortable and pain-free. Your satisfaction is our top priority, and we appreciate you choosing us for your dental care. We look forward to seeing you at your next visit!
Fantastic experience: Polish Dental is amazing and the staff as well they made me feel at ease and comfortable the entire staff is superb
Thank you for your wonderful feedback, Cynthia! We’re thrilled to hear that you had such a positive experience with our staff. Making our patients feel comfortable is a top priority for us. We appreciate your kind words and look forward to seeing you again at your next visit!
Fantastic experience: Such professional, helpful and friendly staff. Even at my big age, I still am nervous while at the dentist. However, everyone is very welcoming and thorough when it comes to explaining the plan of action as well as the work that is being completed. It helps ease my nerves. Plus the place is cleanly too
We greatly appreciate your kind words! It's wonderful to hear that our team's professionalism and friendliness helped ease your nerves during your visit. We prioritize clear communication and a clean environment to ensure a comfortable experience for all our patients. Thank you for trusting us with your dental care, and we look forward to seeing you again!
Fantastic experience: My visit was a pleasant one and the staff was very personable. The atmosphere was one of calmness and peace.
Thank you for your wonderful feedback, Linda! We're thrilled to hear that you enjoyed your visit and found our staff personable. Creating a calm and peaceful atmosphere is important to us, and it's great to know we achieved that during your time here. We look forward to welcoming you back soon!
Fantastic experience: Margarita and the team were great! Glad I moved to this dentist.
Thank you for your positive feedback, Jim! We’re thrilled to hear that you’re happy with our team and your decision to join us. We look forward to continuing to provide you with excellent dental care.
Fantastic experience: My experiences with polished Dental was second to none. I've never been to a dental office, where the staff are so attentive, respectful, patient and professional. From the front desk that welcomes you when you first arrive. To the dental hygienist and dentist that walks you to the front desk after your services. I would recommend polished Family Dental to anyone in need of Oral Care.
Thank you for your wonderful review, Kevin! We are thrilled to hear about your positive experience with our attentive and professional staff. At Polished Family Dental, we strive to provide exceptional care from the moment you arrive until your visit concludes. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Fantastic experience: I was impressed with everything that took place today. From parking to the time I left, was terrific. Everybody cared about me. They listened to my concerns and passed on to the Dr. I highly recommend this practice to anyone who wants to have a great smile should look them up and make an appointment!!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that our team took great care of you. Your recommendation means a lot to us, and we look forward to helping others achieve their best smiles as well.
Fantastic experience: Enjoyed my first appointment, Polished Family Dental great friendly staff addressed all my concerns and fears...actually looking forward to getting underway with my treatment plan. My next appointment was short of amazing, Dr. Pope and his staff are exactly what I expected
We’re thrilled to hear that you enjoyed your first appointment, Theodis! Our team is dedicated to providing a supportive and friendly environment, and we’re glad we could address your concerns. We look forward to working with you on your treatment plan! Thank you for your kind words.
Fantastic experience: I visited here today and loved it. VERY nice staff and quality work. Greatly appreciate the service today
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and appreciated our staff and service. Your kind words motivate us to keep providing excellent quality work. We look forward to welcoming you back soon!
Fantastic experience: I have never had such an amazing experience with a family dentist office such as Polish Dental:) The staff and Angie and Dr. Pope are the highest caliber, professional, and personable team I have ever encountered:) There is no better Dental Clinic to bring your family to:) Sincerely, Pastor Cliff Massey Crowley, Tx
Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to our team. We look forward to serving you again soon!
Negative experience: Called me two days before my appointment on 7/7/25 to tell me that they are canceling my appointment by voicemail due to the Veterans Affairs not sending them prior authorization. Asked if I wanted to use my other insurance but yet still canceled my appointment. Previous dental appointments will have you sitting for 30 minutes to get seen and then they want to offer a free Studio Movie Grill certificate as if that helps. Previous dental appointment for my daughter the dentist here tried to charge me $4,000 dollars for cavities which did not need a root canal. I took my daughter back my old dentist and she said they were just cavities only charged me $300 dollars. If you are a veteran don’t go here they are not trustworthy with services and will overcharge you along with canceling your appointment. Follow up Review Response to owner 7/9/25- So thankfully my old dentist was able to clean my teeth today and I informed her of the area in the back left where my wisdom tooth was and she informed me that it was a buildup of plaque that if left untreated could have been possibly caused a cavity. Last time I visited Polished Dental I informed the dental hygienist of the same area of the back left wisdom tooth and she informed me that it was tooth staining from food. I returned home with the same tooth staining so they say. After, visiting my old dentist today she cleaned the plaque area and got rid of the buildup of plaque. I get home and the plaque is completely gone thanks to my old dentist. Like I said before and stand by what I said earlier Polish Dental is not trustworthy and do not respond back to me. PERIOD!
We sincerely apologize for the inconvenience you've experienced with your appointment cancellation, as well as the concerns regarding the dental services provided. Your feedback highlights significant issues that we take seriously, and we appreciate you bringing them to our attention. Our goal is to ensure all our patients, especially veterans, receive the highest standard of care and transparency. We will investigate the matters you've outlined to improve our services moving forward. Thank you for your feedback, and we hope to regain your trust in the future.
Fantastic experience: Friendly staff and very professional. I had a few treatments done here and they are amazing.
Thank you for your wonderful feedback, Luis! We're thrilled to hear that you had a positive experience with our staff and treatments. Your satisfaction is our top priority, and we look forward to seeing you again soon!
Positive experience: I’ve been to Polished several times, but their standard of care seems to have dropped recently. I made an emergency appointment to come in a check a piece of dental work to make sure nothing was wrong. I explained my situation when I made the appointment, but when I arrived, nobody seemed to know what was I was there for. I reiterated my problem to the tech who walked me back. She didn’t seem to understand what I was talking about, but after a short conversation, I thought we had it worked out. She wanted me to take X-rays, even though my last dental appointment (with X-rays) was a month earlier. She pulled up my old X-rays, and I said again that I’d rather not have more so soon. She relented and went to get the practitioner to come see me. The practitioner came in and also didn’t know why I was there. I explained again that I wanted someone to check and make sure my dental work was ok. My X-rays were pulled up on the computer behind me, but she started searching my mouth in the wrong places. I turned around to make sure it was clear on the X-rays what I was talking about, and tried to explain again why I was there. I asked if they had looked at my information. Everyone laughed! At that point, I was uncomfortable with treatment, and the practitioner said she could see nothing wrong, so I said I’d address it at my next appointment. I’ll be looking for a new dentist. Their mission, vision and values are posted in the waiting room. Perhaps a copy should be posted in the staff spaces as well. As a patient, I don’t want to be pushed into procedures I don’t need ($$$), ignored, and laughed at.
Thank you for your feedback, Erika. We sincerely apologize for the inconvenience and misunderstanding you experienced during your recent visit. Our goal is to provide attentive and quality care, and it's clear we fell short in your case. We will address your concerns with our team to ensure better communication and understanding moving forward. Your experience is important to us, and we appreciate you bringing this to our attention.
Fantastic experience: As always, Polished Family Dental lives up to its name. It truly feels like family when I get there. The girls at the front are always so friendly and welcoming. Always have smiles on their faces, and really set the right environment for patients. My girl Ashley (dental assistant) always comes to say hi and ask how I am, even when she isn’t assisting me. Angie was my dental assistant and I couldn’t find a SINGLE negative thing to say about her. She made me feel very comfortable and kept me informed about everything she was doing to get me ready for my treatment with Dr. Pope. Dr Pope is always so kind and calming when he treats me. I mentioned I was having some more jaw pain and asked for suggestions and he gave me a few options and even went as far to offer doing some more research for me!!! And because I mentioned the pain, he had them get a smaller mouth expander(not sure what it’s called) to help lessen the follow up pain. Talk about above and beyond care!!! Angie even called me a few days later to check on me and see how I was doing!! I truly appreciate this and hope office so so much!!! Best dental office EVER!!!
Thank you for sharing your wonderful experience, Taylor! We're so glad to hear that you felt welcomed and cared for by our team. Your comfort and well-being are our top priorities, and it's fantastic to know that Dr. Pope and the staff were able to provide you with the support you needed. We look forward to seeing you at your next visit!
Fantastic experience: The staff and dentists at Polished Family Dental are top tier! Professional, Timely and Great Service! They took great care of me & my family. I recently had dental surgery and I was in great hands!
Thank you for your wonderful feedback, Crystal! We're thrilled to hear that you had a positive experience with our team at Polished Family Dental. Your comfort and care are our top priorities, and it's great to know that you felt well taken care of during your dental surgery. We appreciate you trusting us with your family's dental needs and look forward to seeing you again soon!
Fantastic experience: The absolute best experience I’ve had at a dentist appointment. They were clear in my treatment plan, listened to what my personal concerns were and provided me with a plan of action. Everyone from the receptionist to the doctor/dentist were extremely kind. I’m not gonna lie and say I can’t wait to go back That visit will involve a lil bit of pain…lol but I wouldn’t want anyone else providing my treatment.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that our team made you feel comfortable and listened to. It's great to know that you trust us with your dental care, even when there might be a little discomfort involved. We look forward to seeing you at your next appointment and continuing to provide you with the best possible care!
Fantastic experience: Every time I have been here it has been a delight. Everyone here is very kind and accommodating. Never had to wait around and always leave with shiny, happy teeth.
Thank you Dakota for your 5 star review!
Fantastic experience: After a long search, I finally found the right dentist—exceptional service, meticulous attention to detail, and every concern addressed.
Thank you for your kind words, Michael! We're thrilled to hear that you had such a positive experience with us. Our team prides itself on providing exceptional service and addressing all of our patients' needs. We look forward to continuing to care for your dental health. Your satisfaction means a lot to us!
Fantastic experience: On May 22, Dr. Pope did a crown in the upper right corner and I must say that it was the best crown work that I have ever had done in the 56 years of my life. Exceptional work and service by the whole staff! I highly recommend this dental practice for all patients!
Thank you Darryl for your review! We love Margarita she is great and we are so glad that you had a wonderful experience!
Fantastic experience: I highly recommend this family dental office. When I called to speak to somebody about new patient services, they seem to answer all my questions and help me with signing up as a first time patient.
Thank you for your fantastic review, Trinity! We’re thrilled to hear that you had a positive experience with our team when signing up as a new patient. Ensuring that our patients feel welcomed and informed is our top priority. We look forward to providing you with excellent dental care!
Fantastic experience: I wish I would have found you guys earlier bc you all are the best. I just had my first procedure the other day and it was above and beyond standards for me. I can’t wait for my next procedure.
Thank you so much for your wonderful feedback, Jennifer! We're thrilled to hear that your first procedure exceeded your expectations. Our team is dedicated to providing the best care possible, and we can't wait to welcome you back for your next visit. Your enthusiasm truly motivates us!
Fantastic experience: From the very first time I visited the clinic, it truly felt like I was part of their family. Everyone is very attentive and very loving, and always looking out for my needs as a patient. 100 stars for the team at Polished Dental !!!
Thank you so much for your kind words, Ricardo! We are thrilled to hear that you feel like part of our family and that our team has been attentive to your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to continuing to provide you with exceptional care at Polished Dental!
Fantastic experience: I was scheduled for a cleaning, after a short wait, I was called by the Hygienist and greeted with a smile. The Hygienist and the doctor were both very friendly and polite.
Thank you for your wonderful review, Louis! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again!
Fantastic experience: Excellent service from the hygienist and dentist. Always greeted warmly upon entering the office. Oral recommendations given specifically for my benefit. Thorough cleanings cause me to smile “brighter” after each visit. Thank you Polished Dental.
Thank you for your wonderful feedback, Mattie! We're thrilled to hear that you had an excellent experience with our team. Providing personalized care and thorough cleanings is our priority, and we're glad it shows. We look forward to continuing to help you maintain that bright smile!
Fantastic experience: I love this place, everyone there is so nice and polite, I’ve been going to Polished Dental for several years now and the always make time for me in a crunch. Broke a tooth off today and they get me in and got things started in a very reasonable time, this isn’t the first time this has happened. The whole staff is great and I would highly recommend Pished Dental ♥️
Thank you for the kind words, Janet! We love having you in our practice!
Fantastic experience: We have been very happy with the excellent service provided by Polished Family Dental. Sonia was very professional and friendly, made me feel at ease. We have been going there for several years.
Thank you Teresa, we appreciate that kind response. It is a pleasure to serve all our patients with the best care.
Fantastic experience: Great dentists and hygienists, my family has the best service and help in times of dental need, we will keep coming back!
Thank you for your fantastic review, Tom! We are thrilled to hear that you and your family have had such positive experiences with our team. Providing exceptional service is our top priority, and we appreciate your continued trust in us for your dental needs. We look forward to seeing you again soon!
Fantastic experience: While in the office I can say that the staff is immensely professional very courteous and answered all the questions that my husband and I had. I will absolutely recommend this practice. Polished family Dental
Thank you for your wonderful feedback, Valerie! We're thrilled to hear that you had a positive experience with our staff and that we were able to address all your questions. Your recommendation means a lot to us, and we look forward to serving you and your family in the future. Thank you for choosing Polished Family Dental!
Fantastic experience: My husband is in treatment here and he is so satisfied how he gets treated, he is very comfortable going there and let them do the work what needs to be done. I have to add my husband is bipolar and usually denies everything he can to get out of medical treatment but from the first day going there he is very motivated to get his smile back. Thank you for taking such good care of him
We are thrilled to hear that your husband is feeling comfortable and motivated during his treatment with us. It's wonderful to know that our care is making such a positive impact on his journey. Thank you for trusting us with his well-being, and we appreciate your kind words! We're here to support both of you every step of the way.
Fantastic experience: This is by far the best dental office i have ever been to. I highly recommend going here.
Thank you for your wonderful feedback, Jennifer! We're thrilled to hear that you had such a positive experience at our dental office. Your recommendation means a lot to us and motivates our team to continue providing excellent care. We look forward to seeing you at your next visit!
Fantastic experience: We love everything about polished dental! The front desk team that makes you feel welcome from the moment you walk in, exceptional customer service, a great environment. So happy we found them!
Thank you so much for your kind words, Stephen! We're thrilled to hear that you love our team and the environment at Polished Dental. Your appreciation for our front desk staff and exceptional customer service means a lot to us. We look forward to continuing to provide you with a great experience!
Fantastic experience: I am so glad I found this dentist!!I’ve been looking for a new dentist since my dentist passed away from Cancer. It’s a challenge for me because I had a lot of dental work done as a child which makes me extremely nervous going to a new dentist and I can tell during the first visit how they treat their patients and if they are invested in making sure their patients are taken care of successfully and this dentist has promise. My first visit was so thorough and they give new patients a nice soft t-shirt which you want to wear when you are happy with the care you’re given -now I’m looking forward to going to my dentist again.To add to my story 8 years ago I survived a ruptured brain aneurysm and while in ICU my front tooth was pushed out during intubation and it happen to be an implant and I went to several dentist and I kept getting told they would have to pull it and do a bone graft and put in a new implant. This dentist said let me call in a consultant and the consultant he called in happen to be the one that sold the implant to my dentist 30 years ago and he said we can fix it I have the parts
Thank you Karen for your kind review! We are so glad we are able to have you apart of our Polished Family!
Fantastic experience: Friendly staff. Answered all my questions clearly. Explained what to expect regarding VA coverage. So far, so good. ..................................................... Most of my dental work is done, and I'm still impressed by this office.
Thank you for your kind words, Chris! We're glad to hear our staff was able to assist you effectively. Your satisfaction is our priority, and we look forward to continuing to serve you well!
Fantastic experience: I Always enjoy my visits with Polished Dental (even though most people hate going to the dentist), I always have a pleasant experience ! Great staff , great dentist! I drive from Dallas to go there so you know they are great!
Thank you for your wonderful feedback, Michelle! We're thrilled to hear that you enjoy your visits with us and that our staff and services have made such a positive impression. It's great to know that you travel from Dallas to see us—your loyalty means a lot! We look forward to your next visit and continuing to provide you with excellent care.
Fantastic experience: My dental office is excellent in customer service from check in until you are in the dentist seat. I watch my favorite television show as I'm getting serviced. Of course it's Judge Judy... Polished Dental is the Best
Thank you for trusting us with your dental care, Berta!
Fantastic experience: This is the first time I have ever been to a Dentist I actually liked!! What an amazing group of people, I have nothing but great things to say about the staff and the Dentist!, The entire team, made me feel extremely comfortable. Thanks so much!!!
Thank you for your kind words, Deanna! We're thrilled to hear that you had a positive experience with our team. Your comfort and satisfaction are our top priorities, and we look forward to seeing you again in the future. We appreciate your feedback!
Fantastic experience: I’m really glad i found polished family dental. Everybody i came in contact with was very helpful & considerate. I had my teeth cleaned by Margarete & she was very gentle & informative. Eric did a great job of making me feel comfortable while taking xrays. My next visit will be with the dentist to fix an old crown. Somehow i don’t dread going to the dentist anymore.
Thank you for sharing your wonderful experience, Angela! We're thrilled to hear that our team made you feel comfortable and well taken care of. It's great to know that you no longer dread visiting the dentist. We look forward to seeing you at your next appointment!
Fantastic experience: I had the most welcoming experience with the staff and Dr. Moore here at Polished Family Dental facility on South Hulen in Fort Worth. The greetings at the front desk take away any fear of going to the dentist. Those ladies are so professional, knowledgeable, respectful, and courteous. Dr. Moore has excellent bedside manners. She listen to you, explains what needs to be done in a manner that is easily understood, and then, she goes the extra mile to give you a great treatment. Ashley, her assistant, has a very vibrant personality. She's very professional, knowledgeable, respectful and courteous also. If you are looking for a welcoming and family atmosphere in a dental clinic, this is the place to visit. A good friend of mine, Barbara Wilson, referred me, and I'm so glad that she did.
Thank you so much for your wonderful review, Edna! We are thrilled to hear about your positive experience with Dr. Moore and our staff. Your kind words about our team's professionalism and welcoming atmosphere mean a lot to us. We're glad your friend referred you, and we look forward to seeing you again!
Fantastic experience: Michelle was amazing! She was very kind, informative, and has amazing patient care! She made me feel comfortable and was the sweetest! Love the staff here. 10/10 recommend!
Thank you Natalie for your 5 star review! We are so glad to get you taken care of and provide the best care for you!
Fantastic experience: Dr Moore and her team did an amazing job. Nobody wants a root canal but if you need it consider Dr Moore at Polished Family Dental. Oral sedation is the best option.
Thank you for your wonderful review, Lisa! We're glad to hear that Dr. Moore and the team made your root canal experience as comfortable as possible. Oral sedation is indeed a great option to help ease any anxiety. We appreciate your recommendation and look forward to serving you again in the future!
Fantastic experience: Polished dental is a great place to get healthcare for your teeth. The dentist and staff are professional, courteous, and gentle. I highly recommend it and our whole family goes there!
Thank you so much for your wonderful review, Stefanie! We're delighted to hear that you and your family have had such a positive experience with us. Your recommendation means a lot to our team. We look forward to seeing you at your next visit!
Fantastic experience: I don't usually like going to the dentist. However, this was the best experience I've ever had from the dental to the hygienist to the dentist. I love the building decor which was clean and huge. I also appreciate the receptionist/office manager, Cheyenne. She was very pleasant and helpful. I look forward to going back. Thank you, Patti McCoy Tucker
Thank you for your wonderful feedback, Patricia! We're thrilled to hear that you had such a positive experience with our team and appreciated our office environment. Cheyenne will be especially pleased to hear your kind words. We look forward to seeing you again at your next visit!
Fantastic experience: From the time my husband and I approached the front desk we were greeted by the friendly front desk associate. This establishment prides itself on making sure everyone feels welcome. My husband, a military veteran, commented that he felt the service was top tier! He was brought to his room within minutes. The visit was thorough and we couldn’t be happier. His overall experience has prompted me to switch from my dentist of over a decade to Polished Family Dental. If you are looking for a dentist to remove your fears and provide VIP service this is the place for you
Thank you for sharing your wonderful experience at Polished Family Dental! We are thrilled to hear that our staff made you and your husband feel so welcome and valued. It's fantastic that he felt the service was top tier, and we appreciate you choosing us for your dental care. We strive to provide a comfortable and exceptional experience for all our patients. We look forward to seeing you both again soon!
Fantastic experience: Polished dental staff, hygienists, and dentists do a great job. I highly recommend.
Thank you for your kind words! We're thrilled to hear that you had a great experience with our dental team. Your recommendation means a lot to us. We look forward to serving you again in the future!
Fantastic experience: Today I went to get temporaries on my two front teeth. They looked much better than I expected and the color looks almost exactly like my other teeth. I can’t wait to get my crowns put on.
Thank you for sharing your positive experience, Jami! We're thrilled to hear that you're happy with the temporary teeth and that the color matches well with your other teeth. We can't wait to see you again for your crowns. Your satisfaction is our priority, and we appreciate your trust in us!
Fantastic experience: I’ve been coming to Polished Dental for years and always have a great experience. The staff is friendly, the office is clean, and the Dentist provides excellent care. Highly recommend!
We're thrilled to hear that you had a positive experience with us. Thank you for the 5 stars!
Fantastic experience: Promptly seen. I appreciated the thorough cleaning as well as the educating that took place. Dr. Pope is awesome. Very thorough and does not suggest things that don't need to be done.
Thank you for your 5 star review. We do appreciate your feedback and we are very gracious to take care of you.
Fantastic experience: First time patient. So happy to have found them. Super friendly and communicative. Let me know what was going on each step of the way. Super clean. Smells amazing.
Thank you, Dani, for your wonderful review! We're thrilled to hear that you had such a positive experience during your first visit. Our team takes great pride in providing excellent communication and maintaining a clean environment. We look forward to seeing you again soon!
Fantastic experience: The best place to go for Dental work if you want to be treated like royalty. They made you feel special. And everyone there was exceptional! I am a Veteran and felt welcomed! Great place to go for your Dental experiences! I had the greatest experience there with my intense cleaning. My teeth feel so much better. Thank you!
Thank you for your wonderful feedback, Alice! We're thrilled to hear that you felt like royalty during your visit and that our team made you feel special. It's our honor to serve veterans and ensure everyone has a positive dental experience. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: Like always is was a pleasure experience having my teeth clean and check for any problems in my mouth. Everyone is very helpful and courteous.
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience during your dental visit. Our team is dedicated to providing exceptional care, and your kind words motivate us to continue our efforts. We look forward to seeing you again for your next appointment.
Negative experience: Was shocked that the front office manager or benefit coordinator/scheduler would not call to confirm my coverage for my crown it did not take me no time, they ask me why isn't your dentist office calling for you... it took mor time time for them to tell me who to call, which tooth number to ask about, to ask how long it has been since it had been worked on. In that time they could have called the number they where provided. Geez
We apologize for the frustrating experience you had with our front office staff. Your feedback is important, and we understand how crucial timely communication is regarding your dental coverage. We will address this issue with our team to ensure that such situations are handled more efficiently in the future. Thank you for bringing this to our attention.
Fantastic experience: Some the nicest and caring people I have ever met that care about your well being when you step up in this dental clinic. From the receptionist to the hygienist to dentist. I really appreciate how my teeth get cleaned and how they take there time to make sure your comfortable and relaxed from beginning to end. Great location and staff once again! Can’t beat it sign up and get your teeth cleaned here you won’t regret it!
Thank you for your wonderful feedback, Bryan! We're thrilled to hear that you had such a positive experience with our team. Providing a comfortable and caring environment is our top priority, and it’s great to know that it made a difference for you. We appreciate your recommendation, and we look forward to seeing you at your next appointment!
Fantastic experience: The customer service representatives were very nice and generous. Show lots care and concern. The doctor and her assistant have done a great job of taking care of me. They're very knowledgeable, patient and explain everything thoroughly with care. Doctor Moore is a brilliant doctor and her assistant Ashley worked great together. I really enjoyed my visit with them. They are a great team. Thank you for everything.
Thank you for your wonderful feedback, Junior! We're thrilled to hear that our team provided you with excellent care and support. Your appreciation means a lot to us, and we look forward to continuing to serve you!
Fantastic experience: Went with my mom for dentist and the staff were super nice. They do have appointments availability same day and the dentist was great too.
Thank you for your wonderful feedback! We're thrilled to hear that you and your mom had a positive experience with our staff and that you found our appointment availability helpful. We appreciate your support and look forward to seeing you both again soon!
Fantastic experience: We are new patients that started coming to this dentist last August. I appreciate the team being so flexible to my schedule and getting me and my children on the right path to amazing oral health. Thanks for keep me educated and making my children comfortable! Doctor Moore and all of the dental assistants have been so great.
Thank you for your wonderful feedback, Samantha! We’re thrilled to hear that you and your children have had such a positive experience with Dr. Moore and our team. Our priority is to provide quality care while ensuring everyone feels comfortable and informed. We look forward to continuing to support your family's oral health journey!
Fantastic experience: I really liked the crew there. From the dentist to front desk. They are really friendly and knows what they are doing.
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Our staff takes great pride in providing friendly and knowledgeable service. We look forward to seeing you again!
Leave your opinion about Polished Family Dental:
Polished Family Dental appears in the following listings:
Other dentists you may be interested in
Smile Fort Worth
MINT dentistry | Fort Worth Horne
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.