Pearland Accent Dental Group
Information about Pearland Accent Dental Group
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Accent Dental Group – Pearland Implant Center is owned and operated by Michael R. Smith, DDS. When you visit our offices, your dental health is our top priority! We focus on providing a seamless, comfortable experience, from initial consultation to the final smile reveal.
Our comment from Best Dentists Club about Pearland Accent Dental Group:
Pearland Accent Dental Group is highly regarded for its friendly atmosphere and exceptional dental care. Dr. Smith and his team are known for their professionalism and for making patients feel comfortable during their visits. Many clients appreciate the thoroughness of dental hygienists like Gabby and Nancy, who ensure a gentle and caring experience during cleanings.
Customers have expressed satisfaction with the level of attention they receive, noting that the staff takes the time to explain procedures and address any concerns. The office is praised for being efficient, with minimal wait times, allowing patients to receive timely care.
Some specific highlights mentioned by clients include:
- Knowledgeable and Friendly Staff: Patients frequently commend the team for their politeness and the personalized care they receive.
- Comforting Environment: The dental office atmosphere is described as pleasant, making visits a much more comfortable experience for those who may have dental anxiety.
- Strong Recommendations: Numerous reviews feature enthusiastic endorsements of Pearland Accent Dental Group, with many clients saying they would highly recommend the practice to friends and family.
Overall, Pearland Accent Dental Group continues to earn positive feedback for its commitment to providing excellent dental care in a welcoming environment.
Pearland Accent Dental Group: Reviews
Fantastic experience: Dr. Smith is a very knowledgeable, competent, and friendly doctor. His staff is also very helpful, compassionate, and always responsive. If you’re looking for a dentist, I highly recommend Dr. Smith. He can handle a variety of dental needs.
Thank you so much for your great review, Susan! We love to hear you had such a positive experience with Dr. Smith and our team. We truly appreciate your trust in our office!
Fantastic experience: I really love this dental office! The staff is always so nice and welcoming, and the doctors are very professional and detailed. They take their time to explain everything and make sure you feel comfortable. I always feel well taken care of here. Highly recommend!!!
Thank you so much for your wonderful review! We’re happy to hear that our team has made you feel welcome, comfortable, and well cared for. We truly appreciate your recommendation and look forward to seeing you at your next visit!
Fantastic experience: Pearland Accent Dental is the best and the staff is wonderful! I have had a ton of dental work done with them and they have always been amazing, helpful and patient. I highly recommend Accent Dental!
Thank you so much for the kind words and recommendation! We’re so glad to hear you’ve had such a positive experience with our team. We truly appreciate your trust in us!
Fantastic experience: Had my teeth cleaned today with Magda and it was great!
We’re thrilled to hear you had a positive visit! Thank you for trusting us with your smile.
Fantastic experience: .I went in for a cleaning. The hygienist was very nice and friendly. She made me very comfortable. I really like this office and the staff.
Thank you for the review, Marilyn! We are so glad to hear that you enjoy your visits with us, even down to the music selection. We appreciate you allowing us to help you care for your smile!
Fantastic experience: It was a very pleasant experience. The hygienist was kind and friendly. She did a great job cleaning my teeth.
Thank you so much for the kind words! We're so glad you had a great experience with our team!
Fantastic experience: Very accommodating and concerned with my well being! I love the staff and Dr Smith’s attentiveness. Definitely recommend them
We’re happy you had such a positive experience! We look forward to seeing you again soon.
Fantastic experience: They are always courteous and I am never left waiting for an extended period to be seen.
We are so happy to hear about your positive experience with our timely service and courteous staff. Your satisfaction matters to us.
Fantastic experience: Gabby is very professional and caring employee as is the rest of the staff
Thanks for taking the time to leave us such a great review, we’re so grateful!
Fantastic experience: I’ve been visiting for the past 4 years and the service is great, throughout, and I feel well taken care of.
Thank you for the amazing review! It truly makes our day to know you felt well cared for.
Negative experience: My experience has not reflected the high review ratings that motivated me to come to this dentist. I’ve been a patient for almost two months. Day one I was given a quote that was much different when I returned for my procedure (root canal). Procedure was done a month ago & Im still experiencing pain which is a first for me. Came in today for X-rays that I’m surprised weren’t taken upon my initial visit. Got text messages all week confirming my 3:00 pm appointment in which I’m sitting in the back 20 minutes later untouched with no reasoning shared as to why. Appointments are scheduled for a reason so I am not pleased at all. After sitting for 30 minutes, the assistant came in unsure of why I was there. I had already had all the X-rays I needed. Of course I was pissed to have left work for this unnecessary scheduled appointment. My dentist, Dr Jackson is very patient and always professional. That’s the only positive aspect because the rest of the team I’ve met are nice but all over the place. I suffer from extreme dental anxiety & assumed I had found the best place to trust my dental needs with but I’m feeling like these reviews are not accurate.
Thank you for taking the time to share your experience, we’re truly sorry to hear that your visits didn’t meet expectations. We understand how frustrating it must have been to deal with appointment confusion, unclear communication, and lingering discomfort after your procedure, especially when you came to us hoping for a high level of care.
First and foremost, we appreciate your kind words about Dr. Jackson. His professionalism and patience mean a lot to our team, and we’re glad you felt that in your visits with him. That said, it’s clear from your feedback that there were gaps in your overall experience, and we take that seriously.
Your concerns about billing discrepancies, delays, and communication errors are not the standard we strive for, especially for patients managing dental anxiety. We sincerely apologize for any stress or inconvenience we caused you, and we’d like the opportunity to make this right.
If you’re open to it, we’d appreciate the chance to speak with you directly so we can better understand what happened and work toward a resolution. Please feel free to contact us.
Thank you again for your honest feedback. It helps us improve, and we hope we can regain your trust.
Fantastic experience: I absolutely love the professional care of my provider.
Thank you so much for your wonderful review, Delores! We look forward to seeing you again!
Fantastic experience: I have been going to Accent Dental for about 10 years. I am always impressed with the care and concern given for any issue may have. Today I had my teeth cleaned and the service was great as usual.
We enjoyed seeing you and appreciate the kind review. Looking forward to your next visit!
Positive experience: Really appreciate the prompt response to me needing attention after my molar chipped! They even moved my appointment date up because I was in so much pain! Great work and attention to detail!
We’re so grateful you had a great experience. Please don’t hesitate to reach out if you ever need anything!
Fantastic experience: I was very pleased with Nancy & Dr Jackson.
Our team works hard to make every visit a positive one, we're so glad you felt that!
Fantastic experience: I came in for cleaning. Nancy cleaned my teeth. She was kind, respectful, gentle, and kept me informed with every step that she took. I really appreciated all that she did and I asked for my next appointment to be scheduled with her.
We’re honored to be your dental care team, thank you for the fantastic review!
Fantastic experience: Great people and experience from the receptionist to the dental techs. Everyone is ways nice and very knowledgeable.
Thank you for your trust in our team. We’re always here to care for your smile!
Fantastic experience: Dr. Smith and his staff are wonderful. (He) Dr. Smith, is a great listener and an even better advisor. He identified my dental issues that required immediate attention and formulated a straightforward, while affordable, treatment plan. In addition, strictly for vanity reasons, I wanted to explore cosmetic options. Again, I was impressed by his listening skills, his professional knowledge, and most importantly, he made my “vanity wants” affordable. Cannot say enough how wonderful Dr. Smith and his staff are.
Thank you for sharing your experience with us, your feedback is incredibly valuable. We appreciate your kind words about Dr. Smith and our staff!
Fantastic experience: I had a fantastic experience at Accent Dental Group. From the moment I arrived, I was greeted with excellent service and professionalism. My appointment started right on time, which I truly appreciated. The dental hygienist was amazing—gentle, thorough, and made sure I was comfortable throughout the entire cleaning. The doctor was equally wonderful, taking the time to explain everything clearly and answer all my questions. Overall, the care and attention I received made this one of the best dental visits I’ve had. Highly recommend!
We're delighted to hear about your experience with us! Thank you for recommending our services.
Fantastic experience: I love love love the atmosphere and care I received. I needed a answer to my tooth pain and they gave me a quick solution!
We're so happy to provide you a comfortable atmosphere and solve your tooth pain, Nikki! Thanks for your review!
Fantastic experience: I went in for a cleaning and a checkup. The receptionist, the hygienist, her assistant, and the dentist were courteous and polite. They explained what was happening as we went along. I would refer my friends to them.
Thank you for the review, Cathy! We appreciate you choosing Accent Dental!
Fantastic experience: I absolutely love Magda and Dr Smith! I’ve been seeing them for several years! Very helpful and especially very patient for a nervous patient like me! Lol
We are so happy to hear about your great experience with Magda and Dr. Smith. Your feedback is greatly appreciated!
Fantastic experience: I have been with this dental office for many years and they are amazing. The dentists, hygienists, assistants and staff are super friendly and make things as easy as possible. Love them!
Thank you for your kind words and continued trust in our care. We're so happy to hear that you've had positive experiences with our team over the years. We're glad our friendly service has made your visits comfortable and easy. Your feedback is greatly appreciated!
Fantastic experience: Tha office staff was, GREAT! Thank you so very much. Love you all. Stay safe, until we see each other again.
Thank you for sharing your positive experience with us. We look forward to seeing you again soon!
Fantastic experience: Accent dental great place. Maida is very caring and wonderful dental hygienist. My teeth look feel great! ElsaM
We sincerely appreciate your kind words and positive feedback. Thank you for recognizing Maida's great care and service!
Fantastic experience: Great dental cleaning done by Magda the hygienist. Very pleasant experience. Very pleased with the cleaning.
Thank you for the great review, Danny! We’re so pleased to hear that you had a great experience with your cleaning and that our staff impressed you. Your feedback inspires us to keep delivering the best service. See you next time!
Fantastic experience: My 2nd visit was very pleasant , professional and pain-free.. I'm excited with my progress.
Thank you for your kind words! We’re so glad to hear that you had a great experience on your first visit. Our team is dedicated to making every patient feel welcomed and informed, and we’re excited to be a part of your dental journey. We look forward to seeing you again soon!
Negative experience: I expected more aid, upon visit. The 5 minutes the Dr spent seeing my mom was almost 50 dollars (with insurance) and was given a referral for a specialist; who, at this time, is not seeing patients until April 28th. My suggestion, if interested, find a different dentist.
We’re sorry to hear you were disappointed with your visit and appreciate you taking the time to share your feedback. Our goal is always to provide each patient with the most appropriate care based on their needs.
In some cases, a referral to a specialist is the best course of action—especially when specialized treatment is required. We understand how frustrating it can be to wait for an appointment, and we empathize with the challenges that can come with scheduling, especially when specialists have limited availability.
We’d be happy to discuss your experience further or help explore other options for your mother’s care if you'd like to reach out to us directly. Your comfort and clarity in the process matter to us.
Fantastic experience: I highly recommend Accent Dental because the staff is knowledgeable, efficient, and friendly. I came here to get a second opinion and I have been a patient here almost 2 years. They have the latest equipment and it is easy to get scheduled.
Thank you so much for your positive feedback! We greatly appreciate your kind words about our knowledgeable and friendly staff.
Fantastic experience: My hygienist, Magda is the very best. She’s been cleaning my teeth for years and wouldn’t change her for anyone.
We are delighted to hear that Magda has consistently provided you with excellent dental care over the years. Your kind words are truly appreciated.
Fantastic experience: I love my Gabby she is the best. If I could give her a 10 I would.
We're so lucky to have Gabby on our team! Thank you for your kind words, Paulett.
Fantastic experience: Everybody was friendly from receptionist to dentist and especially Ashley, really appreciated her assistance with application , I pray that we will be able to get work done there .God Bless everyone there !
Thank you for taking the time to leave us such a great review! We’re thrilled you had a wonderful experience.
Fantastic experience: Fully satisfied experience Doctor Smith and Staff very professional with a human touch …! Thanks….
We appreciate your kind words! It's our goal to make every visit a positive one. See you next time!
Fantastic experience: I had a wonderful experience at Accent Dental Group today! From the moment I walked in, the front staff was incredibly friendly and helpful, making check-in a breeze. My hygienist was thorough, attentive, and very gentle, ensuring I was comfortable throughout the entire cleaning. I truly appreciate their care and professionalism. Highly recommend this office for anyone looking for excellent dental care!
Thank you so much for sharing your wonderful experience with us at Pearland Accent Dental Group! Your kind words and recommendation mean a lot to us, and we are grateful for your trust in our care and professionalism. We look forward to welcoming you back for your next appointment!
Fantastic experience: The dental hygienist is always friendly and helpful. It’s always great to have a warm greeting when coming to Accent Dental Group. Dr. Smith takes the time to talk to all his patients.
Your positive feedback is greatly appreciated. We're glad to hear you had a pleasant experience with our dental hygienist and Dr. Smith. Thank you for sharing your thoughts.
Fantastic experience: Always friendly and appointments are very efficient! Love the wonderful staff at Accent!
We love hearing your feedback! Thank you for choosing us for your dental care – we’re always here for you!
Negative experience: Nice staff. If you're scheduled for 10am, don't go until 10:30am. Appointments exist for a reason. Don't make people wait.
Hi Max, thank you for your feedback and for acknowledging our staff! We sincerely apologize for any wait time you experienced. We do our best to stay on schedule, but occasionally, unforeseen circumstances or patient needs may cause delays. We hope to see you again to provide you with the timely care you deserve!
Fantastic experience: I was very impressed with the staff and the service that I received today. They made me feel very comfortable and were very informative when explaining what procedures I would be needing next
Thank you for the kind words! We’re so glad to hear you felt comfortable and well-informed during your visit. We look forward to seeing you at your next appointment!
Fantastic experience: They were able to get me in as quick as they could and fix a crown that fell out. The staff is always nice and made the experience 10/10.
Thank you for the wonderful review! Our team loves making sure every visit is a positive experience. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: I have been going to Accent Dental for over ten years nothing but a positive experience. Nancy my hygienist is always professional and considerate.
Thank you so much for your wonderful review, Mark! We look forward to seeing you at your next visit!
Fantastic experience: Best dental group in Texas! Dr Smith and the whole team will have you feeling like family, and by far the best quality of work out there. Wish I could have found them sooner. Do yourself a favor and give them a try you won’t be disappointed.
Thank you for the review, Ty! We appreciate your kind words and for choosing Accent Dental to help you care for your smile!
Fantastic experience: Thank you for always providing such excellent, patient, and kind service for my father who moves slowly in a fast paced world.
Thank you for your kind words! We’re so glad we could provide your father with the care and attention he deserves. We truly appreciate your trust in us!
Fantastic experience: Been going here for over 14 years and the service has always been pleasant. My dentist is gentle and listens when I say something hurts. I’m extremely, extremely afraid of needles, but had to get a tooth fixed that required multiple shots. For the first time in my history of dentists, the shots didn’t hurt at all. He had a unique method that helped make the shots faster and painless. The staff is also polite and professional. The only negative I can say is their costs are pricier than the average but I'd rather pay more for a better experience and feel confident im receiving quality care. I recommend this dentist office.
Thank you so much for the review, Tanya! We are so glad to hear that you always have a great visit when you come in. We appreciate you being a part of the Accent Dental family for all of these years!
Fantastic experience: I was very impressed with the facility the staff and Dr.Smith! I was treated with respect and gentleness during the exam. I have found my new dentist!!
Thank you for the review, Monica! We appreciate your feedback and for allowing us to help you care for your smile.
Fantastic experience: Wonderful visit! Thank you Gabby for being so kind and gentle with my 84 year old mother and I think it was Maggie who cleaned my teeth. Wonderful job.The sweet receptionist even followed us out to the car and made sure we were okay. You all are the best.
Thank you for the review, Lora! We are so glad to hear you had an equally great experience with the hygienist you saw this time. We appreciate you allowing us to help you care for your smile for all of these years!
Fantastic experience: Gabby is awesome in cleaning my teeth. Caring and takes her time. All the staff are nice. Please atmosphere.
Your support means the world to us! Thank you for the great review!
Fantastic experience: Absolutely the best dental care! Everyone was so nice. They deserve 10 stars!
Thank you for the amazing review! We’re so glad you had a great experience. Your support means a lot to us!
Fantastic experience: I have been a client for more than 10 years. I had my six month cleaning with Gabby today. The service was great as usual.
Thank you for the review, Faith! We appreciate you trusting us with your dental care.
Fantastic experience: Prompt and courteous service. Hygienist Magda has a warm bedside manner and was very delicate with my sensitive gums. Appreciated her taking time to educate me on various issues related to my personal dental hygiene needs.
Thank you for your kind review! We’re glad to hear you had a good experience with us. Your feedback helps us improve, so please let us know how we can make your next visit even better!
Fantastic experience: Very unpainful cleaning! All the staff is great! Would recommend Accent Dental Group to everyone!
We’re so glad you had a painless experience with your cleaning! Our team works hard to ensure every visit is as comfortable as possible, and it’s wonderful to hear we succeeded. Thanks for sharing your positive feedback—we appreciate your recommendation!
Fantastic experience: Dr Smith is very personable and his staff is very friendly. Great experience. My implant crown had worked loose and he fixed it.
Thank you so much for your kind words, Pat! We're delighted to hear that you had a great experience with Dr. Smith and our team. We look forward to seeing you again soon!
Fantastic experience: Was impressed with professionalism and friendliness of all involved with my visit. Appreciated being treated as part of the team in planning my care . I will definitely continue my dental work here.
Thanks for the wonderful feedback! It’s great to hear that you felt involved in your treatment planning. We look forward to continuing to work with you and supporting your dental health goals.
Fantastic experience: Dr. Smith and his staff are prompt in handling all admin tasks. All the staff was extremely courteous, and the staff has always payed attention to detail in patient care they are attentive and knowledgeable. I have been a patent for many year and have had everything from routine cleaning to special procedures and have always been happy with the service. Dr. Smith has a way of making you feel at ease all while making a procedure as painless as possible. Thank you Accent for being all around amazing.
We truly appreciate you taking the time to leave such a thoughtful review! It means so much to us to hear that our dedication to patient care and comfort has made a positive impact on your experience. Dr. Smith and our team work hard to ensure that every visit is a great one, and we’re glad to know you’ve felt that care and professionalism throughout your time with us. Thanks again for choosing us as your dental home!
Fantastic experience: I always have a great experience when visiting with (Gabby) I been going to Accent since 2007. Dr. Smith and his team is always pleasant. I introduce my boyfriend now husband to Accent Dental.
Thank you so much for your kind words! We’re happy to hear that you’ve consistently had a great experience with our team at Accent Dental since 2007. We truly value your continued trust and support. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. Thanks again for being such a loyal patient!
Fantastic experience: Everyone at Accent Dental is so friendly and professional. I enjoy my dentist visits.
We can’t thank you enough for your kind words! It’s our goal to make every visit pleasant and stress-free, and we’re happy to hear that you enjoy your time with us. We look forward to seeing you again soon!
Fantastic experience: Had my teeth cleaning after a long absence in care due to some issues with my health. it was great and thorough as usual. I never can say enough about the hygienist and doctors and the whole team. they are great.
Fantastic experience: Showed up early and they took me in right away. The staff is very professional and informative about my care and plan. I highly recommend Accent Dental
Thank you for taking the time to leave us such a positive review! We truly appreciate your feedback, and we’re so glad to know you had a great experience. If you ever need anything, don’t hesitate to reach out!
Fantastic experience: I had an urgent dental issue (old filling popped out). Dr. Glenn accepted my new patient appointment asap. She and her assistant were very friendly and really listened to me express my needs. The atmosphere was great.
Thank you for the review! We are so glad to hear you had a great experience with us. We appreciate you choosing Accent Dental to help you care for your smile!
Fantastic experience: Gabby was so awesome. She took so much time and effort on my cleaning. Extremely comforting and professional. I really appreciate how thorough she was today! Thank you again and for your kind words, could talk to you all day!
Thank you for the review, Katherine! We are so glad to hear you had a great visit. We appreciate you allowing us to help you care for your smile!
Fantastic experience: The best dentist place we know. The doctors and crew are awesome, just the best. Thank you all ❤️
Your kind words really made our day! Thank you for taking the time to leave such a thoughtful review. We are so lucky to have amazing patients like you!
Fantastic experience: When you go to the dentist you don't expect to be greeted and taken care of by such a wonderful group all the way through from the Receptionist to the Dental Assistant Ashley then Dr Smith to Sharon the Hygienist and finishing up with Ashley with my Dental plan. I would recommend to anyone that needs Dental assistants to go and see Accent Dental and their group of Professionals.
Thank you for the review, Sam! We are so happy to hear you had such a great experience with all members of our staff. We appreciate you allowing us to help you care for your smile!
Fantastic experience: Atmosphere matters ! Kudos to the team because it’s evident they are knowledgeable, attentive, caring, and enJOY there jobs. The best dental experience thus far in my life.
Thank you for the amazing review! We’re so glad you had a fantastic experience with us. Our team takes pride in providing attentive and caring service, and it’s wonderful to hear that it made such a difference in your visit. We can’t wait to see you again soon!
Fantastic experience: The staff at Pearland Accent Dental were very personable. They took time to explain strategies, options, and answer questions. I would recommend them to others.
Thank you for sharing your positive experience! We're so glad our staff could provide you with the care and attention you deserve. We truly appreciate your trust and your recommendation!
Fantastic experience: This dental office was exceptional! They took care of me with an emergency call and saw me right away. Dr. Glenn asked me a lot questions and was attentive to what was hurting me. Ashley my coordinator gave me many options on treatment plans that fit what I was looking for. Casey at payment desk was so nice and thoughtful in my visit. These 3 ladies made a horrible day go way better. I was blessed with appointment there. Thank you Accent dental, my new dental office for sure!
Thank you for taking the time to leave such a thoughtful review! We're so happy that we were able to make your visit more pleasant and give you the care you needed. Your kind words mean the world to us, and we're so grateful to have earned your trust as your new dental office. We look forward to continuing to serve you!
Fantastic experience: Magda was excellent. I enjoy going here for all my dental work. They are professional and kind.
Thank you for the amazing review! We're so happy you had a great experience with Magda. It’s wonderful to know you feel comfortable and well cared for at our practice. We truly value your trust in us and look forward to serving you for all your future dental needs!
Fantastic experience: Dr. Smith is an excellent dentist. He is knowledgeable and friendly. Very caring. So happy I found Dr. Smith, have had some poor experiences elsewhere. Thank you to Accent Dental and staff.
Thank you for the review, Sherry! We are so glad to have you as part of the Accent Dental Group family. We appreciate you trusting us with all of your dental needs!
Fantastic experience: The staff is very polite and helpful. Remember me everytime I walk through the door. The office staff is so helpful and polite!
Thank you so much for your kind words, Randall! We're delighted to hear that our staff's politeness and helpfulness have made a positive impression on you. We look forward to your next visit!
Fantastic experience: Excellent Customer Servoce . I have grown accustomed to this five star service ! Accent Dental always delivers ! Accent Dental thank you for taking awesome care of me always ! The Staff , My Dental Hygenist Gabby and my Dentist Dr. Michael Smith are truly a all star team ! They all have taken care of my Wife and I for well over 30 years without one glitch ♥️
Fantastic experience: Overall, great experience! Competent and friendly staff, nice environment, decently modern equipment, and all in all, pleasant experience. And added bonus is them getting all the needed information from you electronically, before your appointment, so that you don't have to sit and fill out paperwork by hand for half an hour after arriving. That said, I did have a good few times where I was just sitting in the room, waiting in between parts of the process, but if you have just a reasonable amount of patience, I would say that the service is well worth it, and the overall time spent on a check up, a dental scan, and a light cleaning was still reasonably quick and well executed. I would definitely recommend the place, though I can't say I have shopped around all that much. Thankfully, because the place is great, seems like I don't have to! Edit: Been going for years now, and can say I'm perfectly happy with the place, the people, and the service for sure!
Fantastic experience: Everyone was very nice. I have been going there about 25 yrs. Dr Smith is so sweet.
Thank you so much for your kind words and for being a valued patient for over 25 years! We're thrilled to hear you've had such positive experiences with Dr. Smith and our team. We truly appreciate your loyalty and look forward to continuing to provide you with excellent care for many years to come!
Fantastic experience: The staff at Accent Dental were great. They made me feel like I was in charge of my dental care and I wasn't being sold anything. I appreciate Dr. Smith and Ashley taking the time to explain all the options and what was necessary and what was not. It was really great to be appreciated like that .
Thank you for the review, Robin! We are so glad to hear that you had a great experience with us. We appreciate you trusting us to help you care for your smile!
Fantastic experience: Dr.Smith and his staff are awesome. I've been seeing Dr. Smith for at least 25 years or more. I don't see him as often as I should, but when ever I have a problem they get me in right away. I highly recommend his practice.
We can’t thank you enough for this wonderful review! It means the world to Dr. Smith and our team to have loyal patients like you. We appreciate your trust over the years, and we’re happy to be here whenever you need us. See you soon!
Fantastic experience: The Hygienist was very good at her job, made me feel comfortable and was mindful of my threshold for pain. Enjoyable experience.
Thank you for taking the time to leave such a positive review! It’s fantastic to hear that our hygienist made your experience both comfortable and enjoyable. We're always focused on providing gentle, attentive care for all our patients. We appreciate your feedback and look forward to seeing you again!
Negative experience: Terrible experience...left 3 broken drill bits in my gums during root canal. Had to have the whole tooth pulled . This really did happen to me by Dr. Smith it was before they moved into the fancy new building they are in now. They act like they can't find me in their system. When confronted with this they denied responsibility and don't respond. He drilled 3 canals so far down past the actual tooth and broke off all 3 drill bits and left them protruding into the soft tissue. Update years later they still don't care what they did to me. I'm not a liar or scam person, this dentist really did cause me damage and they act like they don't even know me.
Hi Ms. Chapman,
We have not been able to locate you in our patient records for quite some time, but please know that patient satisfaction and quality of care are our utmost priorities. If you did, in fact, have a negative experience with us, we would like to speak with you ASAP to resolve this. Please contact our office at 281-997-0100. Thank you!
Fantastic experience: First class place and staff. I felt right at home walking thru the door, like I have been coming there for years, it’s was my first visit.
Thank you for taking the time to leave such a fantastic review, Don! It’s wonderful to hear that you felt so at ease during your first visit. We work to make each patient feel like part of our dental family, and we’re happy to know we succeeded with you. We look forward to seeing you again!
Fantastic experience: Dr. Smith is so kind. He put my fears to rest. Thank you for many years of wonderful service.
Thank you for your kind words and for being a loyal patient over the years, Dani! We're glad to hear that Dr. Smith has been able to make you feel at ease. We look forward to continuing to provide you with excellent care!
Positive experience: Gabby is amazing! I was trying to call the office and I held for over 13 mins. While I was waiting in the lobby the phone was ringing and the Recptionist was gone for quite awhile then came back to take me to the exam room and didn’t even answer the phone prior to taking me back. Phone should be answered promptly.
Thank you for your kind words about Gabby! We’re so glad she was able to provide you with excellent care. We also appreciate you bringing the phone issue to our attention. We agree that timely phone responses are important, and we’re working on this. We hope to continue earning your trust and confidence!
Fantastic experience: My first trip to the dentist in literally ages and everyone there were super cool and welcoming! As nervous as i was, they made sure i was okay during my whole procedure. Theyre awesome!
We’re so glad to hear you had a great experience with us, Diego! It means a lot to us that you felt comfortable and well-cared for, even if it had been a while since your last visit. It's always our goal to make our patients feel welcome and relaxed. We look forward to your next appointment with us!
Negative experience: I made an appointment for my son because the location is very convenient for us. After recently moving we were seeking a Dr to finish the removal of calcification from my son's teeth as a result of his recent braces removal. Rather than addressing the issue we set the appointment for, the doctor immediately recommended veneers. Their office then sent my son home with a quote for $16,000 for a plethora of things we don't need at the moment and was told veneers are the only option for the original request. Literally just wanted this doctor to finish what our previous provider had started. Called our orthodontist to make sure I wasn't crazy and she confirmed my suspicions. Canceled all future appointments. The receptionist was friendly though so there's that I guess.
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit didn’t meet your expectations and that we were unable to address your son’s needs as originally intended. We understand how important it is to complete your son’s dental care, especially after his braces removal, and we regret that our recommendation for veneers was not aligned with your expectations or the care you were seeking.
Our goal is always to provide the best treatment options for our patients, and we apologize if the conversation about veneers seemed off-track for your specific request. We appreciate you bringing this matter to our attention, and we will take your feedback seriously as we review our consultation process to ensure we better align with our patients’ needs in the future.
We’re glad to hear that you had a positive interaction with our receptionist, and we hope you’ll consider giving us another chance to meet your expectations in the future. If you’d like to discuss this further or would prefer another approach to your son’s care, please don’t hesitate to reach out directly to our office.
Fantastic experience: I’ve been going here since I was a child- for the past 15 years! Gabby has been my dental hygienist and I absolutely love her! She was booked the last time I went and I saw Nancy. She was just as amazing! She got to know me, explained everything she did and offered suggestions! I book in advance always just because they are growing and have so many patients now!
Fantastic experience: Nancy cleaned my teeth’s today and l must say she was very patient and knowledgeable... did l mention she has such a caring spirit, she made me feel so relaxed and l left there feeling like l was the only patient there today. The whole team and Dr. Jackson are Awesome... l recommend anyone looking for a very caring Dentist in the Pearland and surrounding areas to make an appointment with Accent Dental and you won’t regret it
Thank you for your kind words, Tracey! We truly appreciate you choosing Accent Dental Group to help you care for your smile!
Fantastic experience: My visit today was great. Staff was excellent as always. Jane did great on my cleaning. Loved her joyful spirit. Dr. Jackson is very nice & professional. I’m looking forward to having her provide the recommended services for a better & healthier smile. Thanks Accent Dental team
Fantastic experience: Always a Great Experience until I hear those little glass vials being picked up. From approaching the Front Desk and not having to give my name. She knows me by face I even bumped into her at the store. But for the past 10yrs or so I’ve been a patient. Dr. Jackson just makes it just that more pleasant, Explains exactly what she’s doing as it happens makes me even more comfortable. Very gentle with the care she gives. Thanks to the whole staff. Ashley in accounts as well. Don’t know everyone name but A few.
Thank you so much for this amazing review! We’re so happy that you’ve had such great experiences with us for the past ten years. It’s wonderful to hear that Dr. Jackson and our staff have made you feel comfortable and valued. We appreciate you being part of our dental family!
Fantastic experience: Always a smooth and easy process visiting Dr. Smith, all the staff is so welcoming, helpful and sweet.
Thank you so much for your kind words, Corina! We’re thrilled to hear that you always have a smooth experience with us. Our team truly appreciates your feedback!
Fantastic experience: Ashley, Zayde and Dr. Smith were ABSOLUTELY amazing. And the lady at the front desk. I usually don't do reviews because I think it's the staff or the person was compensated to leave a review, especially good reviews. I have a fear of the dentist due to a bad experience. From the moment I walked in the door here nothing but professionalism. Ashley explained the process and procedure to me and was patient enough to listen to me and reassure I was in good hands.
Thank you for sharing your experience! We understand dental anxiety can be tough, and we’re glad our team could help you feel comfortable. Your trust means the world to us!
Fantastic experience: Very kind, patient, and comforting staff! Dr. Glenn gave my daughter confidence that had her singing and dancing when she got home from the dentist office! Thank you so much! We enjoyed our visit!
We truly appreciate your feedback! It’s wonderful to hear that your daughter left our office feeling happy and confident. Thank you for choosing us for her dental care!
Fantastic experience: Dr.Smith and the whole team are so skilled, professional, and make you so comfortable with your options, helped with the plan and finances on the very first visit, 5 stars is not enough, thank you all !!! I love this Dentist
Thank you for such a fantastic review! We’re delighted that you felt at ease with your treatment options and finances. Dr. Smith and the entire team strive to provide exceptional care, and your feedback truly means a lot to us. We look forward to seeing you at your next visit!
Fantastic experience: Thank you for great service. I have been coming to Accent for several years and have always been satisfied with the service. The staff is great. I highly recommend Accent Dental.
Fantastic experience: I had a great new patient experience with Dr Smith and his staff! Everyone was very professional and friendly. I didn’t have to wait at all and then had a thourough exam. I am very pleased with Accent Dental.
Fantastic experience: Dr Smith and his staff were great. I got in on my scheduled time and he quickly realized that my bridge needed replaced after 15 years - they were on top of everything. Thanks !!!!
Hearing that your visit was a positive experience is wonderful news! We strive to ensure everything runs smoothly for our patients. If you have any other needs or questions, we’re here to help. Thanks for choosing us and for your kind words!
Fantastic experience: My 1st time was a feeling of welcoming, I felt the professionalism even being late I was still was seen they worked me in verse contrast to other facilities Doc.Jackson was very warm explained all my dental needs with simplicity as well other means on what steps I need to address. I recommend this dental facility to others if you want a good smile then you have found the place.
Thank you for the review, Rachel! We appreciate all of your great feedback and are honored you have chosen us to help you care for your smile!
Fantastic experience: I was a smoker for over 50 years and had some ugly beige/yellow teeth until Dr. SMITH got hold of them. I get so many compliments on them! The office staff is fun and easy to work with. Great team!!!
Fantastic experience: Another great dental visit. Quick, thorough and friendly atmosphere. I look forward dental visits (a new experience for me ) if only to say Hi! To Sherry ( receptionist extraordinar)
Thank you for taking the time to leave such a positive review, Ken! We’re glad to hear you had a great visit and look forward to your next one!
Fantastic experience: My husband's and I first visit on Wednesday this week. Very nice facilities, up to date equipment. Very nice stand and doctor.
Thank you for your kind words and for choosing Pearland Accent Dental Group for your dental care. Sherry! We're delighted to hear that you and your husband had a positive experience with our facilities and team. We look forward to serving you both in the future!
Negative experience: I was greeted by the friendly receptionist. I didn' t have to wait but a few minutes before I was taken back to the room. Staff worked together and were very friendly. Dr. Smith came in and checked out what had to done and they proceeded. I would recommend Accent Dental. I have been seeing Dr. Smith for years!
Fantastic experience: Loved it there.. Great customer service. The staff made me feel good to be around people who care about your happiness. Overall a great place to go to feel confident about your smile again.
Thank you for taking the time to share your experience! We're so happy you felt welcomed and cared for. We look forward to seeing you again soon!
Fantastic experience: Had a great experience! Nancy did a super job cleaning my teeth and Dr Smith was kind and professional!!! Thanks to all the staff!!! Mike
Hi Mike, we're so glad you enjoyed your visit! Nancy and Dr. Smith appreciate your feedback, and we are grateful for your kind words. See you at your next appointment!
Fantastic experience: Always very friendly and courteous staff! I never fear the dentist when I go to Accent, they’re the best!
Negative experience: My family goes to this dentist, because of that, I’ve been going here for a long time. About a year and a half ago, I needed a filling and a crown. Doctor Smith is rude, condescending, and impatient. He makes you feel like you are somehow inconveniencing him, and your concerns are invalid. I got the fillings, Doctor Smith is rough and treatments are painful. I thought pain and severe discomfort were normal for dental procedures. My new dentist is completely painless, after experiencing completely pain free wisdom tooth extractions and crowns, I now know that pain at that level is unnecessary. In addition to pain, the fillings I got from Doctor smith began giving me problems and discomfort a year later. I’ve been extremely careful with what I eat, I did not damage them. My current dentist says I have very good dental hygiene, and this is not my fault. I brush and floss my teeth 4 times a day because I had gotten into the routine of doing anything to avoid having to go to Doctor Smith again. I just had to get both fillings REDONE completely, because Accent dental did a poor job. Doctor smith had put a humongous filling on one tooth instead of a crown…what it needed. In addition to this, my new dentist did the crowns for HALF the price of Doctor Smith, and completely painless. They are also much kinder and friendlier. I recommend staying FAR away from Accent Dental, total nightmare hole. Seriously, this place has NO redeeming qualities.
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your treatments. We aim to provide the best care possible, and it’s concerning to learn about your discomfort and dissatisfaction. We would appreciate the opportunity to discuss your experience further to understand how we can improve. Please feel free to reach out to us so we can address your concerns. Thank you for your feedback, and we’re genuinely sorry for the inconvenience and discomfort you’ve experienced.
Fantastic experience: I wa referred to Pearland Accent Dental by a coworker. Everyone I encountered was very polite. I was in and out within a hour. I was very satisfied with my service!
Thank you for your wonderful review! We are so happy to hear that your experience with us was a positive one. If you have any questions or need anything, don't hesitate to reach out. Thanks again for your support!
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