Troy Family Dental
Information about Troy Family Dental
62294, Troy
Opening hours
- sunday: (closed)
- monday: 7h-15h
- tuesday: 7h-15h
- wednesday: 7:30-15h
- thursday: 7h-15h
- friday: 8h-12h
- saturday: (closed)
Troy Family Dental is your local family dentist in Troy, IL, offering comprehensive dental care for the whole family. We offer children's dentistry, preventive care, emergency dentistry, cosmetic dentistry, dental implants, and sedation dentistry. Our friendly team is dedicated to providing a comfortable and positive experience for patients of all ages.
Dr. Richard Boatman and Dr. Jordan Spencer are highly-rated dentists and have been selected as STL Magazine's Top Dentists year over year.
Schedule an appointment today to discover the difference at Troy Family Dental! Our practice is conveniently located just 20-minutes from any bridge. All patients are welcome!
Our comment from Best Dentists Club about Troy Family Dental:
Troy Family Dental is highly regarded for its friendly and professional staff who prioritize patient comfort and satisfaction. Clients consistently praise the entire team for creating a welcoming atmosphere where everyone feels valued and cared for. Key highlights from customer feedback include:
- Exceptional customer service: Many reviewers mention the kindness and attentiveness of the staff, expressing appreciation for their genuine concern for patients' well-being.
- Comfortable environment: The practice is known for its ability to alleviate dental anxiety, with staff taking the time to explain procedures and ensure patients feel at ease during their visits.
- High-quality care: Patients commend the professionalism and skill of the dentists, particularly noting effective treatment for various dental needs including implants and emergency care.
- State-of-the-art facility: The office is described as clean, modern, and equipped with the latest technology, which enhances the overall patient experience.
Overall, Troy Family Dental is not just a dental office but a community where patients feel like family. Many families return for years, not only for the great dental care but for the supportive relationships built with the staff. It’s an excellent choice for anyone seeking quality dental care in a comforting environment.
Services and Treatments
Troy Family Dental: Reviews
Fantastic experience: Very friendly and professional. They take the time to explain and welcome questions. Whole staff top notch! They make you feel welcome and comfortable! LOVE!
We appreciate the review, Donnetta!
Fantastic experience: I can tell that they really care about myself and my family. Very friendly people.
Thank you for the 5 stars, Margaret!
Fantastic experience: Dr.Boatman and his dental team are Amazing, from the first visit they make you feel welcome and comfortable, I tell anyone who needs dental care for themselves and their family go to Troy family Dental, forever Greatful. Missy Jones
Fantastic experience: Dr Boatman is such an awesome Dentist!!!! So kind and considerate!! The staff are very kind and considerate too !! The office smells so good and is spotless!! Amazing place. All true of good reports on Great Day channel 4 . Every visit with Doctor Boatman has been such a blessing!!
Thank you for the kind review, Vera!
Fantastic experience: I went and had all my teeth top and bottom pulled and received Dentures. The ENTIRE staff here is amazing and so supportive and attentive. I had extreme anxiety and judy the thought of it made me more nervous. They made me feel calm and heard and not anxious. Welcoming and comforting from the very first visit. They went above and beyond to help me. The day of surgery went great and the Dentist Dr.Boatman called me that evening to check on me. I’ve never had a dentist call to check on me and make sure I was doing okay afterwards. I would recommend this Family of dentist to anyone that is looking for help with their teeth. They will be my new dentist for the family and I recommend 10/10. Thank you from the bottom of my heart Melissa Jones
Thank you for your kind words, Ashley! We are so glad you had a great experience with us.
Fantastic experience: Great pace for dentistry. Always available to get you in when it’s an emergency. Best dental place I’ve been in a long time.
Thank you for the kind review, Robb!
Fantastic experience: Very friendly, courteous people who know what they are doing. When you go to a dentist, you feel uneasy and think this is going to hurt. This dentist and his staff are the best at keeping you at ease.
We appreciate the 5 stars Dean!
Fantastic experience: Ben waiting a long time to get my teeth repaired waited too long. Met with Dr Boatman at Troy family Dental. Met with the Dr and his wonderful crew they are the most wonderful dental family I ever met ..I had my teeth removed and new dentures.. love them ..I would highly recommend Troy Family Dental.. Thank you Dr Boatman..
Thank you, Russ!
Fantastic experience: Friendly and knowledgeable staff, beautiful office, highly recommended.
Thank you, Tiffany!
Fantastic experience: I love the care & attention, I get at Troy Family Dental. A place where know my name! It makes the 30 mile drive from St Charles, MO to Troy IL worth it! My thanks to Dr. Spencer & the Troy Family Dental staff! LOVE & BLESSINGS!!!!!!!
Thank you, Willie! We appreciate the great review!
Fantastic experience: This is the place to go for the whole family! From front desk staff to hygienist and of course Dentist , they treat you with respect and kindness. Willing to help you have best healthiest smile
Our team works hard to make every visit comfortable and positive, so it means the world to know you feel respected and cared for from the moment you walk in. Helping our patients achieve their healthiest smiles is exactly why we do what we do!
Fantastic experience: As always I had a wonderful experience. Dr Boatman is a wonderful dentist and person.
We appreciate the 5 stars, Judy!
Fantastic experience: Very professiona,polite and all around great. Wish they were in my network
We appreciate your review, Garry!
Fantastic experience: Dr Spencer and staff very compassionate and professional. I truly appreciate timely appointment scheduled for a dental emergency.
Thank you, Lori!
Fantastic experience: I am so grateful to be a patient at Troy Family Dental. Their professionalism is top notch . The restoration of my SMILE is beautiful . Thank you to the whole team. ♥️ ALL PRAISE TO GOD
Thank you, Heather! It's patients like you who make what we do so rewarding. We're honored to have you as part of our Troy Family Dental family and look forward to continuing to care for your smile for years to come.
Fantastic experience: I have had a fear of dentists all my life and have had bad teeth from a young age. My health was being affected and so I finally knew I had to address my dental needs. I did research online and chose Troy Family Dental and am so happy I did. . I had full mouth implants and could not be happier! The staff was great, appointments were timely and overall wonderful experience.
Thank you so much for sharing your experience and for trusting us with your care! We understand how difficult it can be to overcome dental anxiety, especially when you've had fears for so long. It takes real courage to take that first step, and we're honored that you chose Troy Family Dental for such an important journey.
Fantastic experience: Was very quick to see me as a new patient. My time was well spent setting up my future appointment to has my implant denture done.
Thank you for taking the time to leave us a review and for choosing our practice for your dental care!
Fantastic experience: Dr. Ong & Elena were absolutely amazing with me. I went in the office today as a new patient with pretty bad dental anxiety and a terrible tooth needing removed. They spent HOURS with me, talking out my fears and assuring me everything would be okay. I went in willing to spend the money for sedation, but with their patience I faced my fears and felt so empowered leaving the office. They never made me feel rushed, they picked up on all my cues, and I could literally go on and on about them. I have definitely found my new dental home with them!
Thank you so much for sharing your experience! We know dental anxiety is very real, and we're so proud of you for facing your fears - that takes real courage!
Fantastic experience: Very professional office staff, always courteous, kind and knowledgeable. On time for appointment. Technicians are very proficient and always keep you informed of what they are doing. Dr. Spencer always does a follow-up from technician and regards his patients as friends.
Thank you, Bob! We're grateful you took the time to share your experience, and we look forward to continuing to provide you with the same level of care at your future appointments.
Negative experience: Called to make a appointment asked if they took blue cross Blue shield..Wich is through employer not the state and they said no immediately then was like well depends on the plan..I have the best plan they offer but they seemed to put out to even check..so I'll just take my business elsewhere..just rude people
Fantastic experience: Today was my first time there and I was treated like a queen. They were very helpful and answered all my questions. I spent most the time with Erin and she was great :). I’m looking forward to spending more time there as I get my implants!!!
We're excited to be part of your implant journey and look forward to continuing to provide you with exceptional care throughout the process. Thank you for choosing Troy Family Dental, and we can't wait to see you again soon!
Fantastic experience: Everyone was so kind. Especially the Dentist and his helper. Thanks for your kindness. Jennie Riley (Virginia)
Thank you for choosing Troy Family Dental and for taking the time to share your kind words!
Fantastic experience: Sam was wonderful, as usual! Always have a very professional experience with every appointment. Dr. Boatman and staff go above and beyond taking care of their patients. Kindness, comfort, respect are always top priorities regardless of what other issues/concerns they are dealing with at the time of your appointment. They always make you feel like you are their number 1 priority. Thanks for being who you are and doing what you do.
Thank you so much for this heartwarming review! It truly means the world to our entire team to know that we're making such a positive impact on your dental care experience.
Fantastic experience: I chose Troy Family Dental for my implants because they seemed to be the best provider. I've had my first surgical appointment for the implants of my upper teeth. The doctors and staff have done a wonderful job of making me feel very comfortable. They are cordial and go the mile to make sure I understand the treatments. I feel I can ask any questions as I think of them and they are always ready and willing to give me clear answers. The picture was taken at home the evening of my first surgery. These are the temporary teeth.
Thank you, Clinton! We appreciate your trust in us and look forward to continuing to provide you with excellent care throughout your treatment.
Fantastic experience: Writing this review for any of you that are on the fence about getting dental implants from Troy Family Dental. Reviews are the whole reason I chose Troy Family Dental. I've honestly never had good experience with any dentist until now. Spent about a year contemplating and doing my homework worrying I would have a lot of pain from getting dental implants I put in a lot of leg work to find what I consider the best dentist out there. About a week ago I got all my bottom teeth pulled and temporary implants put in and in another week I will have the tops done I can honestly say I am amazed how little pain that I've had from having all of my lower teeth pulled and having implants put in for the all on four. I wouldn't even consider it pain maybe just a little discomfort and here it is a week out from that procedure and there is no pain no discomfort and they feel like my real teeth amazing is all I can say. I drove two and a half hours to have this done and to be honest I would probably Drive a thousand miles Dr Spencer and his crew are in my book The Best of the Best when it comes to Dentistry and I can't wait to get my uppers done in a week thank you Troy Family Dental One year update ⭐️⭐️⭐️⭐️⭐️ “I can’t say enough good things about Dr. Spencer and everyone at Troy Family Dental — truly a top-notch team. I had dental implants done, and they honestly feel like my real teeth… but better! No more pain, and I can finally eat anything I want without worry. My smile looks great, and the implants are easy to maintain. Dr. Spencer and his crew genuinely care about their patients’ well-being, and it shows in every step of the process. I only wish I had done this sooner. I would recommend Troy Family Dental 100% to anyone considering dental work. Thank you to Dr. Spencer and the entire team for giving me my smile and comfort back!”
Wow, thank you for the amazing review, Jason! We are so excited to see your smile transformation!
Fantastic experience: 10/10 recommend. DMD Peter Ong is very gentle and makes sure you are comfortable the entire way through! Not to mention the staff they where so friendly and made it very welcoming.
Thank you so much for the amazing 10/10 recommendation! We're absolutely delighted to hear that you experienced the gentle, comfortable care that we strive to provide every patient. Ensuring your comfort throughout your visit is always our top priority.
Fantastic experience: Great experience during my dental health process. Everyone was professional, knowledgeable and skillful. I would recommend this family dental office to anyone who needs special dental attention.
Thank you for your wonderful review!
Fantastic experience: For not having been to the dentist for awhile and being scared of the dentist. Troy Family Dental made the whole process simple and easy. Candy and the whole staff showed me how premium dental care really is. I would recommend them to anyone.
Thank you so much for taking the time to share your experience! We completely understand that visiting the dentist can feel overwhelming, especially after being away for a while. Your comfort and confidence are our top priorities, and it means the world to us to know we succeeded in making your visit simple and stress-free. Thank you for trusting us with your dental health!
Fantastic experience: Doctor Spencer is a top dentist. Very caring and an expert in dental implants and overall dental care. I’ve always been treated with care and the staff is very friendly and knowledgeable.
Thank you for taking the time to leave a review of Troy Family Dental. We're sorry to hear that the recent changes to our pricing have affected your budget. We understand that this can be a difficult decision, and we want to assure you that we're here to help. We've made these changes in order to continue providing our patients with the highest quality care, even as the cost of dental care has increased. We believe that our services are worth the investment .That's why we offer a variety of financing options to help make our services more affordable. We would be happy to discuss your options in more detail and help you find a solution that works for you. Please don't hesitate to contact us if you have any questions. Thank you again for your feedback. We value your business and we want to do everything we can to keep you as a patient. Sincerely, The Team at Troy Family Dental
Fantastic experience: I have been a patient at Troy Family Dental for several years. My experience there is always positive; everyone is very friendly and professional. I feel well taken care of each time I visit. I would definitely recommend it to family and friends. Thank you.
Thank you! We're glad your first trip was a great one! See you next time!
Fantastic experience: Tracy and Dr. Spencer were amazing!! I had a back molar cracked and they took care me the same day! I didn’t feel anything and my tooth is fixed! I get super anxious with dental work and they put me at ease! Thank you, Troy Family Dental!!! You all are outstanding!!
Thank you, Crystal! We completely understand how anxiety-provoking dental work can be, and it means the world to us to know that our team was able to put you at ease during your visit.
Fantastic experience: Was pleasantly surprised when I was able to get my issues resolved. Very pleased and would highly recommend
Thank you, Carlos!
Fantastic experience: I enjoy visiting this dental office. All of the employees take great care of patients. They make it possible for me to get my teeth cleaned and fixed without fear. It was life changing for me and I thank all the staff for helping me not be afraid. Very clean and professional. It is nice to have a pretty smile and Dr. Boatman fixed that for me. He proved to me going to the dentist is not scary and fixed my teeth. Im eternally grateful for Dr Boatman and his staff.
Thank you for the kind words, Mary Beth!
Fantastic experience: I never felt a thing . So gentle with me . I already made another appointment . People in pain or just need a clean . I would recommend it to both . I found my dentist.
Thank you, Paul! We're honored that you've chosen Troy Family Dental as your dental home and look forward to seeing you at your next appointment.
Fantastic experience: I am 48 years old. I have severe anxiety and haven’t been to a dentist since I was a teenager. Wasn’t sure if I was going to even be able to get through my appointment but as soon as I got in the back, I immediately felt relieved, cleanest, dentist, office I’ve ever seen, nicest people I cannot wait to get my implants. Would totally recommend Troy family Dental.
Thank you Rhonda! We’re glad we could make you feel relaxed during your appointment.
Fantastic experience: The whole experience was great!! Erin was so sweet and explained everything perfectly..Dr.Boatman was awesome!! I will be going back and getting all my dental work done there!! The prices are very reasonable!! Thank you all!!
Thank you Mary! See you again soon.
Fantastic experience: Samantha did a great job as usual! And Dr Spencer is the best!
Thank you, Janet!
Fantastic experience: I need sedation dentistry and Troy Family Dental offers it. All of the staff were pleasant, helpful and concerned about my dental needs. Dr. Spencer kept me at ease. Looking forward to my procedure! This is the place to visit for all of your dental needs! Appliance arrived. Getting used to wearing the partial appliance. Today Dr. Spencer "tweaked" it a bit, smoothed out a few rough places, even on my crown, upper left. Feels better than okay, which is good. I'll be back to see my hygienist, Shawna, in October, and a check on the appliance. Now, learning to eat an ear of corn with my appliance in!
Thank you, Joyce! Sedation dentistry is such a great option for those who have dental anxiety!
Fantastic experience: We recently moved to another city and tried the dentist there, but nothing compares to the friendly yet still professional atmosphere at Troy Family Dental. My two children said in the car ride home, “it’s worth the drive. I’d climb Mt. Kilimanjaro to go to Dr. Boatman.”
Wow, what an incredible compliment! Dr. Boatman and our entire team are honored to continue being your family's dental home, even from a distance. Thank you for choosing us and for sharing such kind words about our practice!
Fantastic experience: Dr Spencer & their staff are the best! Everyone is so friendly and make going to the dentist enjoyable!
We appreciate the kind words, Lindsay!
Negative experience: Troy family dental has very friendly and wonderful staff and doctors. Office is clean and they have a lot of very fancy scanners and equipment, but it appears they passed that expense onto their patients. I gave them 2 stars only because they are the most expensive dentist I’ve ever been to. They scare you by having you look under a microscope at the bacteria in your mouth, then try to sell you a $1,700 cleaning treatment that consists of about 2 visits. I was told I needed 2 root canals, each being $5,000 each. A different dentist quoted about $400 w/insurance per root canals. A tooth pulled - $350…after insurance. My last dentist charged $40 after insurance. My proposed bill was around $14,000…INSANE. That’s for 2 root canals and a full cleaning treatment. Idk how anybody can afford that. And that’s not all I needed, just the most important stuff. I really like the office and would have stayed if they had reasonable prices for treatment. I’d have to take out a separate mortgage to afford this dentist. If you’re rich, this may be the dentist for you. If you already struggle out here in the real world, like me, look elsewhere for treatment. Don’t even waste your time.
Jenna,
Thank you for taking the time to share your feedback about your experience at Troy Family Dental. We genuinely appreciate your kind words about our staff and our commitment to maintaining a clean, modern facility with advanced diagnostic equipment.
We understand your concerns about treatment costs, and we want to clarify that our pricing reflects the comprehensive, personalized care we provide using state-of-the-art technology and evidence-based treatment protocols. We believe in being transparent about all treatment options and their associated costs upfront, so patients can make informed decisions about their oral health.
Regarding the microscopic bacteria analysis, this diagnostic tool helps us identify specific bacterial strains that may be contributing to gum disease, allowing us to recommend the most effective treatment approach for each patient's unique situation. We always present multiple treatment options when available, and we're happy to discuss different approaches that may better fit individual budgets and needs.
We recognize that dental care represents a significant investment, and we work with patients to explore financing options to make treatment more accessible.
While we respect your decision to seek care elsewhere, we want all patients to feel comfortable with their treatment plan and financial arrangements. We're always available to discuss any concerns or questions about recommended treatments.
We wish you the best with your dental care and hope you find a solution that meets both your oral health needs and budget.
Sincerely, The Team at Troy Family Dental
Fantastic experience: Their service is great so kind and caring I was so impressed Thank you. This place kills it. I love going here, professionalism, friendliness, and downright good work.
Thank you, Michael!
Fantastic experience: Today was my first time at Troy Family Dental. I was referred there by my boyfriend.. and I am so happy I was! The staff was so amazing. I was really insecure about my situation, and I did not feel judged at all. Educated me on the causes and future prevention. I felt so comfortable there, was definitely the right decision. I can not wait to get my work done and get back on the right track.
Thank you for trusting us with your care, Jessica!
Fantastic experience: I came in with excruciating pain with an infection and left one satisfied customer. My father who is no longer with us had recommended this Dr. to me and I sure am glad that I listened to him. They also took great care of my father and I will be sending my entire family there for services. Thanks again for a great friendly visit. They took care of me!!!!!
Thank you for your trust in us. We're here for you and your family whenever you need us!
Fantastic experience: I had the pleasure of having Erica as my dental hygienist today. I thought I would not find anyone as good as Amy but Erica is!
Thank you for the kind words about our team, Lois!
Fantastic experience: Everyone workin there it’s so nice, and friendly and professional, and helpful. Office it’s absolutely wonderful, If u have anxiety like me, that’s your place to go . Dr. Spencer and Alyssa made me feel safe, to the point that now I’m looking forward to my next visit , and surgery. I wish I would start my journey earlier. Thank u for your care , I appreciate very much ! I would recommend Troy Family Dental to everyone ! Anita Milas
Thank you, Anita! We understand how challenging dental anxiety can be, and we're so glad that you felt safe and comfortable in our care.
Fantastic experience: While normally the dentist is a dreadful experience, Troy Family Dentistry is not. A cheerful greeting at the door, pleasant competent hygienists and Dr Boatman combine for an overall good experience..
Thank you so much for this wonderful review! We're thrilled to hear that we've been able to change your perspective on dental visits.
Fantastic experience: Great bedside manner and very professional. I enjoy going to the dentist which is unusual. Dr. Boatman‘s office has many many great people.
Thank you for being such a valued patient and for taking the time to share your experience, Ronald!
Fantastic experience: Everyone in the office from scheduling to check out was amazing!!! No question went unanswered and the level of technology in the office was very impressive! The Dr was so sweet… he also explained things in my level and didn’t make me feel stupid. They are no pressure and not money hungry and definitely put the patient first. I can see why it is called Family Dental because they make you feel like family!!!!! Thanks to Dr. Spencer, Amy, Katie, Tracy and Ms Diesen for rocking your job and making it an awesome experience!!!!! Thanks!!!
Thank you so much for your kind review, Christy. We really appreciate you taking the time out to share your experience with us.
Cheers,
Troy Family Dental
Fantastic experience: I always have a great experience at TFD. Erika is always kind, patient, and friendly. Dr. Boatman is extremely personable and caring. Admittedly, I’m not a big fan of going to the dentist, but the team at this practice always has me going back!
We’re always glad to see you, Ashley! Thanks for the review.
Fantastic experience: I had an overnight issue with a really bad toothache. Troy family dental got me in quickly the next morning and started addressing my problem. Thanks.
Thank you so much for taking the time to leave this review! We know how uncomfortable dental emergencies can be, and we always do our best to accommodate urgent situations like yours. We're happy we could help address your problem promptly and get you feeling better.
Fantastic experience: I currently live in Florida and Dr, Boatman was my dentist prior to moving. In March I was told I would need extensive dental work. I decided to get a second opinion from Dr Boatman. I called the office and let them know when I would be back in Illinois and I was able to get an appointment. I saw Dr. Boatman and he was able to resolve my problem in one visit with a follow up appointment in four months to complete the treatment. Dr. Boatman saved me countless hours and money on dental work that was not necessary.
Thank you so much for choosing Troy Family Dental and for sharing your wonderful experience! We're honored to have been your dental home before your move to Florida, and we're delighted we could be here for you when you needed us most.
Fantastic experience: Very, very professional, staff is amazingly friendly n helpful!! I believe in them to help me get my smile n health back !! Definitely recommend them for sure!! Will be seeing u all soon!
Thanks, Susan!
Fantastic experience: Very gd experience everytime I go. Yes Sam takes very gd care me. I really feel tht she really care about her patients tht she services
Thank you, Bizzle !
Positive experience: This office should be example of professionalism and customer care. I will never go anywhere else for dental work. Only give 4 out of 5 stars because they have waiting room tv on FOX channel (I mentioned to them already), not a good idea in politically charged environment.
Thanks Susan!
Fantastic experience: My son has sensory issues and was very upset just visiting the office, but the staff did wonderful with offering him toys and TV or whatever they could think of to make our experience the best it could be!
Thanks Kelsey! We understand that dental appointments can be challenging for some of our patients, and we're committed to creating a comfortable environment for all!
Fantastic experience: Super friendly, knowledgeable and thorough! Very impressed by staff and facility.
Thank you for the kind words, Brian!
Fantastic experience: Everyone was extremely nice and professional! I had a great experience and highly recommend coming here.
Thank you, Kaitlyn!
Fantastic experience: If you have been thinking about enhancing your smile don't think know more I recommend Troy Family Dental highly recommend the Dentists and Staff are amazing
Thank you for your wonderful review, Terri!
Negative experience: Where do I start. Honestly I am shocked they are still in business. Years ago my wife and I went to Boatman not knowing that he has the nickname the “root canal king”. First time I went. I was told I needed three root canals. I trusted him. Had them done. Even with both my wife and I having the best dental insurance, I had to pay a ton of money out of pocket. Later found out they were billing both our insurances for the same work and billing me too. Their pricing was three times as much as everyone else. One of the crowns he installed was ground down so much that it had the gold underlayment showing through. As soon as I got in my car I saw it and went back in. Boatman’s daughter was rudely arguing with me that because it was a molar tooth this is normal. No way this was normal. After 15 minutes of back and forth, Boatman got involved and ordered a new one. I didn’t know any better and went back a second time. Told me I needed three more root canals. This time I declined and went to another dentist. I had exrays done by the second dentist and told nothing was wrong with any of my teeth!!! My wife has the same experience with shoddy work and extremely high pricing. She also was tried to be sold multiple root canals that were not needed. We stopped going. An ex employee told us that he even hired a company to do great reviews to cover up the bad ones. I would strongly recommend you get a second opinion on any work if you don’t trust the real reviews. I would also look at what you are being charged and what is being billed to your insurance.
Dear R G,
Thank you for sharing your experience with our practice. I am deeply sorry to hear about your negative experience. Our primary focus has always been preventative care and keeping our patients' dental health as our top priority, so it's particularly concerning to hear that your visit fell short of these standards.
I take your concerns about the recommended treatments and billing issues very seriously. We will immediately conduct a thorough review of your billing situation to look for any potential mistakes or discrepancies with insurance claims.
We value your feedback and would appreciate the opportunity to address your concerns personally. Please call our office manager, Nicky, to set up an appointment to discuss your experience and a potential refund for any billing errors.
Again, I sincerely apologize for your disappointing experience and thank you for bringing these issues to our attention. Your feedback helps us improve our practice.
Respectfully,
Dr. Boatman
Troy Family Dental
Fantastic experience: Second visit to Troy Family Dental and it was just as good as the first. Everything about them is very professional but also friendly and personal. Thanks for the great visit.
Thank you, Jeff! We look forward to seeing you again!
Fantastic experience: They truly do treat you like family.very high tech I can't wait to be a walking smiling billboard for Troy family dentistry
Thanks Scott! Nothing makes us prouder than knowing you're excited to show off your smile!
Fantastic experience: Had a great checkup… Amy was wonderful and very good at her job
We appreciate your review, Tom!
Fantastic experience: For the first time I’m not afraid of going to the dentist. I had a very pleasant experience at Troy Dental today. No pain at all.
Thank you for the 5 stars, Barbara!
Fantastic experience: Been gone for years and had to come back to Dr. Boatman and Dr. Spencer. This is by far the best dental office in the United States. The staff is the best staff in the world and the dentist are so professional, heart warming, and kind. Please go to Troy Family Dental if you want your oral health taking care of by amazing professionals WHO CARE ...
Thanks, Kevin! We appreciate you always choosing Troy Family Dental!
Fantastic experience: As far as Dentists go, (I can't Believe I'm saying this) it's a Pleasure going to Troy Family Dental. The Staff is always Great, Everything is Very Clean, They work around Your schedule the Best They can. They send reminders and Always a Pleasant Voice on the other end of the phone. I've been taking My Family there for over 20 Years. We moved a few years ago, and now I'm driving an extra 25 minutes to get there. (You know what?) I would drive even farther than that to keep getting the Great Service like that. I LOVE MY DENTIST AND STAFF .
Thank you for such a kind review, Sher! We appreciate you bringing in more members of your family!
Fantastic experience: It was my first visit to the office and it was a great experience. I was very impressed with Dr. Boatman and staff!
Thank you, Sandra!
Fantastic experience: Once again, Troy Family Dental rocks! ALWAYS super-friendly and made sure I was comfortable every step of the way. Love coming here and glad I found it. What an awesome team! For as involved as implants are to get, I cannot imagine going to any other practice!
We appreciate the kind words and recommendations!
Fantastic experience: The Best Dental Office ever and I would recommend to all! They are very patient, kind and understanding of all your needs! 10 out of 10
Thank you, Lori! Our team works hard to create a comfortable environment where patients feel understood and well-cared for, so it's incredibly rewarding to hear that our patience, kindness, and understanding made such a positive impression on you.
Negative experience: Don’t waste your time most arrogant dentist I have ever come in contact with in seeking treatment. Actually asked me if I did illegal drugs due to dry mouth. I had to explain to him I has sinus medication that was drying me out which had he taken the time to reach my questionnaire he would have known. Insulting to a normal looking 50 year old man with no drug use. Must have made others upset they still call asking if I want treatment even though it was 6 month ago I told them to kiss off due to how I was treated. Must be hard up for money not surprising based on the treatment.
Thank you for taking the time to share your experience with us. The doctor was inquiring about any medications that might cause dry mouth, as this is important for your dental care. We're truly sorry for this misunderstanding as we always aim to provide compassionate, respectful care to every patient.
Fantastic experience: Treat you with respect and kindness. You feel like family and they take away any fears you have and talk through everything with you. Would recommend to anyone with or without dental anxiety. Only place I will be going from now on.
We're honored to be your dental home, Jessica!
Fantastic experience: The staff was great everything was explained to me and my husband and we were able to understand it. Thank you Troy family Dental I recommend it
Thanks for taking the time to share your feedback and for trusting Troy Family Dental with your dental care!
Fantastic experience: I can not say enough about Troy Dental & staff. I have bad anxiety with dentist. From the first phone call to the day of consultation everyone was very professional and VERY caring. I felt comfortable and for once I felt I was in the right place for all the dental work I need done.
Thank you so much for sharing your experience! We know dental anxiety is real, and hearing that we helped you feel comfortable means the world to us.
Fantastic experience: I returned to Troy Family Dental to have a tooth repaired that was originally done about 6 years ago. I, left the office because they were no longer in-network. Upon my return it was a good visit, professionally he fix my tooth at no charge. On a personal note we had a chance to catch up. I would recommend this practice with no reservation. The entire staff is excellent. Customer Service has to be a skill set in order to work at Troy Family Dental.
We appreciate the kind words, Pamela!
Fantastic experience: Clearly, I was in a panic when my front tooth fell out. But the super Dentist took care of everything. Troy family dental is truly amazing, kind and wonderful.
Thank you for your kind words and for taking the time to share your experience with us, Pat!
Fantastic experience: Had a root canal done and prepped for a crown. Everyone there is courteous. The only negative thing I have is dental work is so expensive. I really don't know how people afford it.
Thank you for taking the time to share your experience with us!
Fantastic experience: Great experience. Everyone was extremely nice and accommodating. My options were thoroughly explained to me and they made me feel very comfortable & hopeful for the future of my smile.
Thank you Kimberly! We're excited to be part of your smile transformation!
Fantastic experience: Dr Boatman and his Staff always provide the best care & treatment for all of my dental issues. I've been his patient for over 25yrs and wouldn't go anywhere else!!
Thank you for being a great patient over the years!
Fantastic experience: Troy Family Dental is excellent in the care and dental work they do for their patients. Staff is so nice, sweet and friendly. Happy place.
Thanks Alecia!
Fantastic experience: I have been disappointed by other dentists. When I decided to go to Troy Dental, that was the best decision that I have made in years. The people there are professional, and attentive to your needs. The Doctors are the best that I have ever seen. I can't even describe how much better they are from the ones I have went to in the past. I am an older man, and have been treated poorly by others, but at Troy, I have been treated with attention and respect. But the most important part is, they are the best!! Thank you!
Thank you so much for your wonderful review! We're truly honored by your kind words and thrilled that you found your dental home with us at Troy Dental.
Fantastic experience: Erin and Dr. Boatman were so very nice and explained everything that could be done for the treatment of how to go about getting full mouth dentures. The office was extremely clean and very inviting. They did not pressure me with doing something that day. They gave me all the information so I can make an informed decision. I was impressed that Dr. Boatman himself called me the night before my appointment and asked if he could answer any of my questions if I had any. I would definitely recommend their office 100%.
Thank you, Shannon! We appreciate this great review!
Fantastic experience: Sam is the ultimate dental hygienist. She is the reason I am not so mortified to go to the dentist. Her support, understanding and care are so greatly appreciated. The way she takes time to talk and listen shows me she cares about my well being and dental health. Anyone scared of going to the dentist I highly recommend Troy Family Dental cause everyone is so polite and caring from the receptionists, dentists and even the ones in the billing department.
Thank you for your wonderful review! We understand that dental anxiety is very real. We’re so glad we could make your visit comfortable!
Fantastic experience: Everyone was very friendly! Also Erica was wonderful she made me feel comfortable and she’s gentle. Dr.Spencer was nice and informative. Thank you all!
Thank you, Monica!
Fantastic experience: They let me come in right away as an emergency appointment and took care of my tooth. I was in a lot of pain and thankful that they helped me Highly recommended
Thank you, Sage! We’re so glad we could help you when you needed it most. Comfort and care are our top priorities.
Fantastic experience: Our two eldest daughters had their first dental experience yesterday.. and it wasn’t a “checkup”! One had a tooth extracted from the roof of her mouth, and the other had a fibroma lasered off the inside of her lip. Dr. Boatman and his team took incredible measures to help our girls feel comfortable, and they executed the work fantastically. My wife and I have been patients for several years and we cannot say enough about Troy Family Dental. Thanks, everyone!
Austin, thank you so much for sharing your family's experience at Troy Family Dental! We're so happy to hear that Dr. Boatman and the team were able to make your daughters' first dental procedures as comfortable as possible. We understand how important it is for children to have positive dental experiences, and we're delighted that we could provide that for your family. We appreciate your continued trust in us and look forward to seeing you all again soon.
Fantastic experience: I went today first visit the office was very clean and staff was fantastic. They have up to date equipment. Dr. Spencer very nice, listened to my concerns ask questions and I felt comfortable like talking to a friend. I would highly recommend Troy Family Dentist for implants, dentures or dental care. Thank you Dr Spencer for your help. Vicki Daugherty
Thank you so much for the wonderful review, Vicki! We look forward to seeing you again soon.
Fantastic experience: Katie Marie S. is the best! This is why I only request to see her when I visit Troy Dental! My new Implant Dentures fit PERFECTLY NOW! She made the correct adjustments to the "T". I drive over 26+ miles one-way to visit Troy Dental. I have other offices close to home less than 2 miles away that I will never go to again because Doctor Spencer and Katie took care of me! And the financial gal Becky B. is this good too! D. Wilson. Florissant, MO.
Thank you, David!
Fantastic experience: I’ve never been to a more caring dentist. I had to get a tooth extracted and I was terrified but they made me feel so comfortable. They are amazing- i recommend to everyone!
Thank you so much, Lauren!
Fantastic experience: I’ve been going to Troy Family Dental for over 15 years, and they have never been anything short of amazing. The staff is not only incredibly skilled but also genuinely kind and welcoming. They always take the time to listen to my questions and concerns, and they do everything they can to fit me in when something unexpected comes up. If you’re looking for high-quality dental care from people who truly care about their patients, this is the place to go.
Thank you so much for your kind words! We truly value your loyalty and appreciate your trust in our team.
Fantastic experience: My family just LOVES this office! All the employees and dentists are amazing! Everyone is very friendly, knowledgeable, and helpful. After years of anxiety inducing dentist appointments (at other offices), I actually look forward to going to Troy Family Dental
We look forward to seeing you and your family as well, Nicole!
Fantastic experience: Dr. Spencer and his team are so caring and so efficient. I love going into the office and just seeing them communicating and working so well together. I am always comfortable while getting my dental care. I was so scared when I lost my front tooth in an accident but Dr. Spencer made sure that I got an implant that was perfect. Becky was very informative and helped educate me on all of the financing options. I cannot recommend this place enough.
Thank you, Jennifer! Creating a comfortable, welcoming environment where our patients feel at ease is one of our top priorities!
Fantastic experience: Troy Family Dental is top notch! Best around! From front desk, to hygienist to Dr Boatman everyone is kind, friendly and truly cares about you! Highly recommend them.
Thank you, Lela!
Fantastic experience: I always receive the best service. Both Dr. Spencer and Dr. Boatman do great work. The staff are always pleasant and efficient.
We appreciate the review!
Fantastic experience: Thank you Dr. Boatman and your amazing staff for the outstanding dental care I received recently. I am so grateful to you and your staff, for your compassion and care when I had a dental issue that needed immediate attention! I truly appreciated your team’s dedication, professionalism and excellent service.
Thank you, Patty!
Negative experience: I have been in horrible pain for over 2 weeks ever since you worked on my teeth. Was on no pain pills before and now have to take them constantly. My husband keeps telling me that you will make it right and I certainly hope that is true! I have pain now where there was none before. I expected to have pain taken away not made so much worse! Update: It has been 4 months now and I am still in pain with no relief in sight! Expected better results for how EXPENSIVE the treatment has been! This was the WORST and MOST EXPENSIVE dental experience of my life!!!
Fantastic experience: I have seen Dr. Boatmen for years. He is always very patient and takes time to explain each step. He knows I always have a lot of anxiety before the visit and makes sure to take time to calm my nerves and reassure me that all will be well and it always turns out just as he says. The staff from the moment you walk in till you leave makes you feel as you are their top priority. They are always well trained on the latest technology and equipment and constantly checking to make sure you understand everything they are doing. I highly recommend Dr. Boatmen to everyone. I have always been extremely pleased with every procedure I have had completed.
Thank you so much for your kind review, Jackie. We really appreciate you taking the time out to share your experience with us.
Cheers,
Troy Family Dental
Fantastic experience: Im so thankful for the Troy Family Dental office, thanks to them my 8 year old is a happy boy after 3 days of been in pain, he is finally back home happy and pain-free ready for the tooth-fairy to visit him tonight!!! Thank to the best Dr. Boatman and the best assistant he can have Nayeli ❤️
Thank you, Alejandra!
Fantastic experience: Professional staff. Dr. Are excellent. I couldn't be more happy with my snap in implants and dentures. Treated with care and kindness. Highly recommend Troy Family Dental!
Thanks Cara! Enjoy that new smile!
Fantastic experience: Updating since my procedure is done. If I could give more than 5 stars I would. Dr Boatman and the entire staff have been great. Anytime I've had a question or needed anything they've been there and comforting. Highly recommend to anyone if your looking for a dental office that will go above and beyond this is it.
Thank you Ashley!
Fantastic experience: I was having a dental emergency and my original dentist did not want to see me because he was out of the office. Troy Family not only got me in super fast, but they identified the problems and gave me immediate relief, all making sure I was comfortable during the entire process. Definitely recommend and plan on making them my primary dentist from now on.
Thank you Sarah! We’re happy to have you!
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