Smile Today Dentistry
Information about Smile Today Dentistry
32909, Palm Bay
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 7h-16h
- saturday: (closed)
Smile Today Dentistry offers comprehensive dental care to patients of all ages in Palm Bay, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Smile Today Dentistry:
Smile Today Dentistry is highly regarded for its exceptional patient care and friendly staff. Many customers have praised the team's professionalism and the welcoming atmosphere, which significantly alleviates dental anxiety. Notable highlights include:
- Outstanding Staff: The entire team, from the receptionists to the dental hygienists, are known for their friendliness and attentiveness. Patients frequently mention feeling comfortable and cared for during their visits.
- Modern Equipment: The practice is equipped with the latest dental technology, enhancing the quality of care provided.
- Exceptional Dentists: Dr. Jessica Nguyen and Dr. Thomas Tolles receive numerous accolades for their expertise and compassionate approach to treatment. They take their time to explain procedures thoroughly, ensuring patients are well-informed and at ease.
- Positive Patient Experience: Many reviews highlight that visits to Smile Today Dentistry are pleasant, with quick service and minimal wait times, which is a significant plus for busy patients.
With lovable team members like Dee and Shannon, who are often mentioned in positive reviews for their teaching approach and gentle care, Smile Today Dentistry is a standout choice for anyone in search of comprehensive and compassionate dental care.
Smile Today Dentistry: Reviews
Fantastic experience: Very nice people, they took their time to explain everything
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Fantastic experience: Dr. Jessica Nguyen is wonderful! She’s very friendly, easy to talk to, and explains everything clearly so it’s easy to understand. She helped ease my fears and gave great tips on improving my hygiene routine. I always enjoy seeing her and appreciate how comfortable she makes each visit. I also really like the new waiting area.
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Fantastic experience: Smile Today dentisty is very much up-to-date with their dental equipment. The staff is very friendly.
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Fantastic experience: Shannon is the best hygienist in the area. My teeth have never felt this clean.
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Fantastic experience: Everyone in this office was great. My Hygienist was very attentive and the Dr was very thorough explaining everything, I will come back to this office for great care, Thank You.
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Fantastic experience: Great work had some major dental work done and couldn’t be happier with it .. very friendly staff available to answer any questions you might have.. would highly recommend Thomas L Tolles, DMD he does great work..
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Fantastic experience: Love this place very professional and friendly it was a pleasant experience not scary anymore thanks.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Good service, very friendly staff, I recommend this dental group to anyone in Palm Bay shopping for a dentist!
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Fantastic experience: Never thought I'd actually enjoy a teeth cleaning, but Dee made it fun while being thourough!
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Fantastic experience: Staff VERY helpful and sincere,especially Lisa. My dental problem not yet over but we're working on it. Thank you
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Fantastic experience: Excellent and very professional, been going there for 6 years. I highly recommend them for all around dental care and prevention maintenance!
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Fantastic experience: Always treated respectfully and professionally. The dental exams are thorough. And no waiting time! I'm especially thankful to Dee, my dental hygienist, who is a joyful presence!
Positive experience: The dentist and dental hygienists were great, but there was no one at the front desk to check people in, so the wait was quite long. Apparently, they were in a meeting and nobody knew, so one of the hygienists had to come out and do the check ins. The girl that checked me out seemed kind of annoyed that she had to be bothered by me. Not a fan of the office staff at all!
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 321-722-0155, and we’d be happy to speak with you. Thank you.
Fantastic experience: The staff at Smile Today are very professional and friendly! Communication is great and little to no wait time when you show up for the appointment. Clean place highly recommended!
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Fantastic experience: I ABSOLUTELY LOVE THIS DENTIST OFFICE. GREAT SERVICE FOR MY FAMILY AND MYSELF. Another great experience. It's why I bring my family of 6 there Keep it up!
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Fantastic experience: I have consistently had the most positive experiences at this dental office. Jacquelyn, the dental hygienist, is always exceptional—she is not only friendly and welcoming but also extremely detail-oriented, thorough, and patient. Her care is of the highest standard, and she consistently ensures that I am comfortable throughout each visit. The entire staff, including the billing department, is equally commendable. They are prompt, helpful, and accommodating with scheduling, all while maintaining a personal touch that makes you feel like more than just another patient. I never feel rushed, which is a rarity in most dental offices, and it’s clear that patient care is their priority. Dr. Mason, the dentist, is equally outstanding. His approach to patient care mirrors that of Jacquelyn—professional, thorough, and genuinely caring. I spent over two decades avoiding dental visits due to negative past experiences where patients were treated like cattle in a factory-like setting. However, I have never felt that way at Smile Today. After a less-than-ideal experience at another dental office, I returned to Smile Today to have the issue promptly and kindly addressed. Even years later, Jacquelyn remains the best in the business. Despite changes to my insurance that could have made me reconsider, I continue to trust her with my care because of her consistent kindness, attention to detail, and genuine compassion for her job and patients.
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Fantastic experience: Smile Today is decent. Some have excellent bedside manners and others can stand to work on improving their bedside manners. I have mixed feelings. However, I’m satisfied with the outcome of the work.
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Fantastic experience: Everyone made me feel very comfortable and welcomed, I get anxiety when I'm at the dentist so they made me feel at ease.I liked my Dr.and the hygenist.
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Fantastic experience: Great staff, newer equipment and convenient location with a lot of parking.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: Jessica A Nguyen, DMD & her Tech are not qualified to be practicing at Smile Today Dentistry. Tech took several xrays without body vest protection! Dr Nguyen stated my husbands crown was not coming loose, she didn't even check the crown physically, & crown fell out next day. Reported this to Thomas L Tolles, DMD & at front desk, not sure of outcome but it's Dr Tolles' practice & he should monitor her work as this can destroy Dr. Tolles practice. This review is honest & for being honest this practice office mgt kicked us out of this practice. Dr. Tolles states "protective xray vests should ALWAYS be used on patients" TRUTH. SMILE OVERCHARGES. SMILE Crown=$5000 NEW DENTIST FOR SAME IDENTICAL CROWN=$1371. RECOMMEND LOOKING AROUND FOR ANOTHER DENTIST! GLAD WE DID! GOOD LUCK!
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: This place is amazing with kids, very patient and very interactive, my son loved his visit!
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Fantastic experience: The dental hygienist makes getting my teeth cleaned a real pleasure, she has a great personality!
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Negative experience: Beware of being turned away for not confirming appt even when you did! Made appt for my son 3 weeks in advance and showed up 15min early for appt .... basically said I was lying and I didnt confirm appt and then didnt try to make it right and see my son... said if i did paper work already then maybe lol thats why I came in 15 min early!! totally unprofessional and a waste of my time ...my son was late to school and they basically just sent us on on way.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Amanda was amazing. Everyone is so nice. This is a great place to go for your Dentistry.
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Fantastic experience: I broke a molar and was just going to have it pulled. They talked me out of it, gave me a crown and it was the most pleasant dental experience ever. Very nice people and I'm very grateful. I would recommend them to anyone!
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Fantastic experience: Wonderful experience as always! All of the staff were friendly and professional! They took great care of me during my appointment.
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Fantastic experience: Deanna rocks! Her precision and attention to detail is unmatched. I am confident that I'm in good hands. Dr Nguyen was okay too LOL
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Negative experience: Family of 4 that went to this office… If you want to go with the sheep and do the “mandatory” X-rays every time for no reason, this place is for you. If you are up to date on the AAPD guidelines, clinical circumstances warrant Xray’s- so over places mandating things that aren’t necessary.(money gains) Side note, my daughter had braces and their doctor (tolles) wanted me to drive her to the orthodontist, get the wires removed, drive back to the office to get Xrays then back to the ortho to get wires put back. When he said this, I thought I was being punked. A working full time mom, needs to take off 2 days of work to get wires off and back on for Xray’s? His response was “isn’t it nice we live in a country that you can pick who you want to go with?” And responded that I will be dropped as a patient if i don’t do this and agree to the Xray’s. Never met me half way. Needless to say, our family of 4 never went back.
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 321-722-0155, and we’d be happy to discuss the details of this review. Thank you
Fantastic experience: Loved my hygienist I had, which was Shannon. First time I’ve ever had her. She was very friendly, very informative and helped put my ‘dentist anxiety’ at bay. Love Dr. Nguyen as well. She’s so sweet and so very glad I have her, and she too puts my anxiety at ease. Never have an issue with this office.
Thank you very much!
Fantastic experience: We love our dental hygenist Dee...she is amazing and very good at what she does! She takes the time to give a really good check-up & cleaning and she is so nice! We really feel like we are in good hands with Smile Today! Don't really know any of the dentists ri give a review of them.
Fantastic experience: I have extreme dental anxiety- the team was AMAZING! Made sure I was comfortable at every step and even explained different options for helping with the next steps. I am making my next appointment with them!
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Fantastic experience: I am always satisfied with the service. They are very helpful and accommodating.I came the day after my appointment, but they worked me in anyway. How's that for accommodating
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Fantastic experience: I would recommend this dentist to anyone who would ask. They were very professional from start to finish. If you don’t trust me go and see for yourself. Make sure you tell them Jennifer C sent you. Thank you Smile Today Dentistry !!
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Fantastic experience: My dental hygienist, Shannon, was caring and gentle when doing my 6 month cleaning.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I felt comfortable and at ease at Smile Today Dentistry. Kudos to the dental hygienist Amanda for taking good care of me. You all were amazing and professional in what you are doing. Thanks
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Fantastic experience: Great service and care. So happy I decided to give them a try.
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Fantastic experience: Lee was amazing, friendly, gentle and professional, amazing job, front staff very nice and helpful
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: I'm a new patient. Friendly atmosphere & staff. Jacqueline the hygienist is amazing. Good choice for me
Our team is thrilled to receive such a great review. Thank you!
Negative experience: The hygienist cancelled my scheduled twice times . they just say my insurance will cover it after that they billed too high . I never comeback Smile Today Dentistry at Bayside area.
Professional excellence is important to us, which means our patients’ needs are always our first priority. We would love the opportunity to discuss the details of this review with you. Please call us at 321-722-0155, and we’d be happy to speak with you. Thank you.
Fantastic experience: Shannon and the entire team here rocks! I have some pretty bad anxiety when in the chair (who doesn’t) they made it feel completely okay for me. I would recommend to anyone!
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Positive experience: Great team! All the staff at the front desk is courteous and helpful. I can't ask for more from my hygentist, Shannon.she's great.
Thank you for your review.
Fantastic experience: The newly renovated facility is beautiful and clean. The woman who does my cleaning is very professional, skilled and could not be nicer. The office personnel are very professional and have great attitudes. I don’t know anyone who looks forward to going to the dentist, But I would recommend you try smile today. Their crew are professional, competent, and upbeat, and do not try to push procedures that are unnecessary.
Thank you!
Fantastic experience: The providers are awesome. However the administrative staff.... Have been with Smile for many years with the same coverage. Tried to make us pay for floride which was covered. This business also needs to tell you when a procedure is not covered by insurance so you can make the decision prior to having it done. Not after they have done the procedure and you are having to pay out of pocket. Again the Dentist and the hygienist are awesome.
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Fantastic experience: Great experience! Squeezed me in on short notice. I have severe anxiety with the dentist and they were so kind and helpful. 10/10 would recommend!
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Fantastic experience: Great experience very professional this location is our family dentist.
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Fantastic experience: I have a positive experience with hygienist Jacquelyn She is always courteous, friendly and professional. She does an awesome job cleaning my teeth and always answers any questions or any concerns I have. She makes it a pleasure to get my teeth cleaned.
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Fantastic experience: Got me in in time. Went over my options for root canal that previous dentist said I needed. Ended up not having to do it and got a crown instead. Staff is super friendly and dentist was too!
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Fantastic experience: This was my second visit with Shannon and she’s just simply the best. The front desk associates are always helpful and patient. Would highly recommend to anyone who isn’t comfortable or scared of the dentist- they’ll take great care of you!
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Negative experience: I had a cap placed on a molar in 2020 and the cap is not correct. There is a gap at the bottom of it between it and the tooth in front of it. I have seen 2 other dentist and they both told me that the cap has to be replaced because of the poor quality of the making and installing of the cap. Smile today dentist wants me to pay them again to replace the cap after I have already paid $1400. Be careful of what service they perform for you. Make sure they do it correctly the first time so you can avoid this happening to you. You have been warned about smile today dentist in Bayside lakes.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Great experience on 7/10/25 and honestly I left happier with the work and my smile than I could've imagined. Thank you so much!
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Fantastic experience: Great dental office The team is so professional and helpful. Great job
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Fantastic experience: My appointment went very pleasant. My hygienist completed my work painlessly and professionally and made a suggestion for using a water pic if I had one and even showed one that I could purchase there. I did just that, and I believe it will help me a lot.
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Fantastic experience: Best in town they do amazing work
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Negative experience: I am posting this in hopes that it helps someone else. When you have any work done and your insurance pays, it is like pulling teeth to get the refund from this office where they have overcharged you. I have called multiple times to try to get my refund where I had a filling without any success. I have never had to deal with this in any dental office I have ever been to. This is unacceptable. You should not have to call multiple times to get your refund credited on the card that you paid with. Would not recommend.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Very friendly place. Dee is my hygienist. Very sweet very knowledgeable has given me many tips on taking care of my teeth.
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Fantastic experience: Love this place. Very clean and organized you never have to wait long before they call you to go in. Service is fast and reliable. Staff is extremely friendly!
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Fantastic experience: The team works together and help each other. They keep on schedule and let you know what's going on every step of the way. Excellent experience. I went in for 2 fillings recently. The most painless and quick visit I've ever had. In and out in 20 minutes, AMAZING.
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Fantastic experience: I enjoyed seeing the beautiful new office. My hygienist was very friendly. She was really good at telling me I needed to do better brushing in the back lol. Very pleased!
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Fantastic experience: When I arrived to check in, they couldn’t find me on their schedule but were gracious enough to pencil me in. I have an infant and my husband had to clear his work schedule to watch over him so coming back that day wasn’t an option. The very fair compromise was that they’d do an assessment today and schedule another day for the treatment. I was happy with this. Erin was my hygienist. She was so kind and thorough, took her time to explain what she’s doing and why. I’ve never had a hygienist ask me if I have dental anxiety before. I don’t but I appreciate that they ask so they can help their patients feel more at ease and comfortable. From the check-in to check-out, everybody I interacted with was kind and accommodating. I’m very glad I found them and you would be too.
Thanks! We love our patients!
Fantastic experience: My dental hygienist understands my life long fear of dentists. Jacqueline has made me feel calm and comfortable from my first visit with her. It’s been 4 years now. And Dr Tolles is me dentist. He’s helped me to preserve my natural teeth. Highly recommend this office.
Thank you very much!
Negative experience: the hygienist was nice. but i was not expecting that a cleaning was going to cost me over $200. very vague in check in. i don’t know how i feel about having to pay almost $100 for x-rays either. i don’t think ill be returning.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 321-722-0155, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Short wait time, hygenist was friendly and explained everything she was about to do. She was very attentive to my being comfortable as she did the check up. I highly recommend this dental practice!
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: Great experience, friendly staff that actually cares.
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Fantastic experience: Very professional and genuinely nice people.. We intend to switch our dental needs to this practice!
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Negative experience: Smile Today Dentistry keeps sending me reminders of my overdue appointment. I figure they deserve an explanation as to WHY I will never return to them--Two years ago, I wrote a glowing review for this place. Unfortunately, I must revisit. I had a severely infected tooth that was causing me pain, and an already loosened front tooth: which I was advised at another dental place: Sheldon & Furtato (spelling?) I believe who told me it could be saved. Dr. Jessica A. Nguyen, DMD, who saw me--had to be convinced to give me antibiotics for the infection. She wanted to remove the tooth right away. I am a) a 46 year old woman who is aware and in-tune with my body and aware that I have dental anxiety and PTSD thanks to Dentists like Ngguyen who previously also decided not to treat the infection and immediately want to treat the tooth. I know, and THEY know, anesthetics become useless when there's and infection. I came back a week after antibiotics feeling better and hopeful that maybe, JUST maybe, this would finally go so much better than previous experiences. Dr. Nguyen's injections were directly on the infection. From the FIRST MOMENT I had to stop myself from SCREAMING from pain. It took Dr. Nyguen 45 mins of injections, then waiting, injections, then waiting--before she started pulling the infected tooth--which immediately I felt and began sobbing AGAIN because if I didn't cry, I would have screamed. This is when the dentist looked me in the eye, a grown adult and said: "It's just pressure." I am gripping the seat white knuckled, I could not stop shaking, could barely breath, and could not stop crying, was literally WRITHING in pain in that chair in front of the Dentist and hygienist whose response? To stare at me. In dead silence. Then they stared at each other. Eventually, she numbed me up AGAIN, and tried AGAIN. It took her another 20 minutes of me sobbing in EXCRUCIATING PAIN and this professional dentist stopped and point blanked asked me: "Well...what do you want me to do? Do you want to go somewhere else? " I HAVE A TOOTH HALF-PULLED AND THE DENTIST ASKED ME WHAT TO DO. I CAME HERE BECAUSE YOU'RE THE EXPERT! I powered through. And I walked out of there heart broken, humiliated, and with FURTHER dental trauma and anxiety. PLEASE I BEG YOU: BELIEVE YOUR PATIENTS ARE IN PAIN and if You are too Jaded to do so: PRETEND. Never. Again.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Dee is a wonderful hygienist! She is thorough and efficient! The staff were all friendly and helpful!
Thank you!
Fantastic experience: Smile today dentistry was one of the best dental offices experiences I’ve had. I was extremely nervous and Erin made me feel comfortable and walked me through everything!
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Fantastic experience: Erin, my hygienist at Smile Today Dentistry in Bayside Lakes was phenomenal! Probably one of the best Ive ever had and Ive had a lot! I thought I had to pay for the deep cleaning but they ran it through my insurance company and discovered it was fully covered! There was no bleeding afterwards which was not expected so I was extremely happy about that also.
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Fantastic experience: I had an absolutely fantastic experience at this dental office! The office is spotless, modern, and very comfortable. And procedures are painless. Highly recommended :)
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Fantastic experience: Dr. Tolles is a great dentist! The office is organized and efficient. The hygienists are kind and personable. I trust Smile Today with my dental care!
Our patients mean the world to us. Thank you so much!
Fantastic experience: I have been going to this dentistry for a few years. Dee is my hygienist and she is awesome.
Thank you for reviewing our office!
Fantastic experience: I am impressed with this office. Erin is real nice and knows her stuff. Started my first cleaning and it went well.
Thanks so much!
Fantastic experience: This is for Craig Fink. My appt . was on10/02/2024. I had Ashley clean my teeth. She is the BEST!!!! Dr. Tolles was the Dr. that I checked my teeth. I have a problem and need some implants. He gave me a referral to have them fixed with a Dr. nearer to our home that I had used before. That was very very nice of him. I will continual to use his services for cleaning and other checkups.
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Positive experience: Erin, my tooth cleaning girl was very polite & informed me beforehand of each procedure she performed. She did a wonderful job. Other than that, she’s probably the 5th technician I’ve been assigned over a 6 year period. The turnover employee ratio bothers me. Also there has been as many dentists in the same time. This firm has lost its personal association with its patients that’s been impotent to me from my past dentist experiences. It’s become very robotic. It’s also very expensive. I don’t like the idea of paying for TV’s in every room that patients don’t have time to watch. I gave the 4 stars for Erin, the hygienist care on my last visit.
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Fantastic experience: Smile Today Bayside is an excellent dental office. Everyone is polite, friendly, and glad you're there. My hygienist was EPIC!
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Fantastic experience: I have been to many dentists in my 72 years but never have I had such an awesome experience. Everyone was caring and respectful. I never got the impression that they were in a hurry. In fact they took the extra time and effort to make sure I was comfortable throughout the procedures.
Thank you!
Fantastic experience: Shatteria my Hygenist made me feel extra special Her professionalism and explanation of the process was exceptional not to mention her patience and kindness
Thank you!
Fantastic experience: Love my dentist she’s amazing in what she does! Wouldn’t change her for nothing! This place is great i recommend it to everyone!
Thank you for your review.
Fantastic experience: Very nice staff. Made me feel comfortable. Had the same docter which is nice. Walked me through the process as they were doing it. Definitely will keep coming to them. THE PEOPLE appreciate you ladies
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Fantastic experience: Dr. Tolle is AMAZING!!. I have been to the 2 other dentist within 1 mile from his office and I am so happy I found him.!! He explained everything, reviewed my xrays & treatment plan with me. I could go on & on but let's just say he is great & the staff is top notch!! From the time I walked into the loby until I was checked out, the entire staff is very welcoming. They make the dreaded dentist visit much more calming! I definitely would recommend Smile Today Dentistry on Bayside Lakes!
Thanks so much for your positive feedback!
Fantastic experience: This office is friendly, professional and supportive. My whole family has chosen to become patients. They go above and beyond.
Thanks so much for your positive feedback!
Negative experience: I am disappointed, I made an appointment, gave my health insurance number more than once, and in the end they charged me for the appointment, even though they didn't even ask me to fill out a form at the entrance! Disrespectful
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 321-722-0155, and we’d be happy to speak with you. Thank you.
Fantastic experience: Was seen same day for an emergency wisdom tooth extraction, Dr tolles saved the day and Kelly Courtney and sue were amazing getting me in so quick and making me feel comftorable. Thank you for a pain free experience and helping me find my new dental home!
Thank you for reviewing our office!
Negative experience: UPDATE 3/31/25 I went to the dentist in 2023 for a routine cleaning and two periodontal cleanings (3 times total). I paid my copay’s upfront. In October 2024 I received a call from the dentist’s office stating they have not received a payment from my insurance. Insurance stated they sent the check but the dentist can not locate it. I asked them how is it you are calling over a year later for a $92 payment? They just told me they can’t resolve this with my insurance and it’s my responsibility. When they called I advised them I was in the hospital from having a major surgery. I told them I received the email and when I am home and recovered I would call. I was hospitalized, sent to inpatient rehab and sent home with home health care. This year old $92 debt was not my top priority with all my medical issues and the medications I was on. They sent me to collections in December for $92 that was a year old debit plus fees now for collections. I am still disabled and on medications that make it hard to concentrate. Anyhow, I called the dentist’s office to get the claim number for insurance because I looked at all my claims and not one matches the amount of $92. I had three visits but there were multiple claim numbers in the insurance portal. I left 2 different messages and no answer. But maybe they won’t call back since it’s in collections. It shouldn’t be there and wouldn’t be if they contacted me in 2023 when services were done not over a year later. I contest the collection with the agency 60+ days ago. I received a letter today, 3/31/25 stating the collection is confirmed and all they sent me was an account print out with NO INSURANCE CLAIM INFORMATION AS I REQUESTED and the signed patient registration page. They still have not proven the amount by providing a claim number so I can have insurance reissue the check or tell the dentist they already cashed it. BUT they want me in collections!?!? Prove to me by providing the claim number that what ever service was not paid and I’ll help. Until then I will not pay. How do I know you’re not just asking for extra money? You won’t provide me with claim number or even the service date/information. I mean you only saw me three times. How hard is it to provide this information. Horrible horrible billing department. The dental assistant and front staff were pleasant but I can not and will not support a service that does not advocate or even help a patient collect pertinent information to assist you in find you’re whopping $92. Shame on you. Send me your collections for that and you didn’t even put effort to help me even after I told you I was in the hospital when you first called. You lost a patient because of your billing back office. ——————————————————————————— This office is great. They had a cancellation and was seen as a new patient in 30 minutes. Jacquelyn was great and had my plan set up for care quickly. Dr. Tolles is awesome. The front desk was very helpful. Highly recommend!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I have had excellent service, both for routine care and specialty care. Highly recommend the team! Love our hygienist, Dee! Personable and gentle, but very thorough.
Thanks! We love our patients!
Fantastic experience: My visit was very good. I truly appreciated the patience of both Erin and Dr Nuyen. The front desk staff were very curteous and friendly. Thanks for making me feel comfortable.
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Fantastic experience: Janiyah had a great experience!! Way better than her previous dentist! They were very professional and treated her well.im pleased I finally found a good dentist!!
Thanks! We love our patients!
Fantastic experience: This was my first visit since moving down to Palm Bay from Satellite Beach. My old dental office was great had been going for years. But this dental office is even better, the staff is so friendly and caring. So glad I found them! Definitely recommend to others!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Arrived early for my first appointment to fill out paperwork. Finished right at 9:00 am, my scheduled appointment. They called us in soon after that. This was such a pleasant surprise bc other dental offices are too busy and your wait is exorbitant. They were very friendly and the work was done well organized and smoothly. They offered us the scope of work and cost giving us a good idea. No surprises. I recommend them.
Thank you!
Fantastic experience: First time I've walked out of a dentist office after having teeth pulled with NO pain. Excellent Dr. Tolles. Assistants are excellent too. Thank You
This review means a lot to our team. Thank you!
Fantastic experience: amazing people! we've been looking for a dentist that reminds us of how things were done when we lived in Virginia and I believe we found a place here. everyone is always smiling and genuinely care about the things that you have going on.
Our patients mean the world to us. Thank you so much!
Fantastic experience: The staff is very friendly, especially Jacqueline, she made my vist go smoothly, Jacqueline explained every step to me. Thank you Jacqueline
Thanks! We love our patients!
Fantastic experience: I had a bit of apprehension coming in for the 1st time which quickly dissolved. Shannon took excellent care of me and made me feel very comfortable. .
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Wish I would have come here before the other three. Finally found a truthful dental office that knows what they are doing! First visit was amazing! Definitely found a Dentist That I will be staying with! Great Job!
Thanks, we appreciate it so much!
Fantastic experience: I've been seeing Dr. Tolles for about 2 years now and I am extremely happy with his work. I've had a few root canals in the past and they were excruciatingly painful, so I was nervous about getting another. Dr. Tolles knows what he's doing and took care of my fears and my pain. He's got a good bed-side, or is it chair-side(?), manner. He is professional and quick with his work. He is a UGA fan but nobody's perfect. Overall I have nothing but good things to say about Dr. Tolles and the staff at Smile Today Dentistry.
Thanks! Have a wonderful day!
Positive experience: Surface was good people at the front desk were good. The hygienist I had was excellent. They just gotta come out with a better insurance plan. I have a deductible plan discount plan so they call it $114 for a regular cleaning. I think it’s a little outrageous
Thanks! We love our patients!
Fantastic experience: Just returned from getting my teeth cleaned. Jacqueline did a thorough job. Everyone I encountered were pleasant, attentive and accommodating . I would recommend this business. I’m off work for the holidays and called in Dec. 22, 2024 to get an appointment for cleaning ASAP. I was pleasantly surprise to hear that they had a Dec. 23, 2024 appointment availability. I took it. Same great service, with Shannon this time. I will continue to do business with Smile Today Dentistry.
Positive experience: First, I would like to express my gratitude to Dr. Tolles and the front desk staff for their professional and understanding demeanor during every visit. However, during a most recent visit, the assistant who was tasked with taking an X-ray, took her three attempts to capture a single X-ray due to apparent unfamiliarity with the computer system and/or uncertainty about Dr. Tolles' specific request. As someone with sensitivity to radiation, I had to endure unnecessary exposure, which was unexpected and caused by her lacking training or inexperience.
Thanks! We love our patients!
Fantastic experience: Always Have had a good experience w this group. Dentist are kind and hygienist are some of the nicest people I have met.
Thank you! We really appreciate you taking the time to leave this review.
Fantastic experience: Great experience, Shay and Dr Nguyen made me feel very comfortable. They took their time and explained everything very well. Highly recommend for anyone looking for a caring Dentist and hygienist.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
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