The Exchange Dental Group
Information about The Exchange Dental Group
10006, New York
Opening hours
- sunday: 9:15-17h
- monday: (closed)
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-16h
- saturday: (closed)
The Exchange Dental Group in New York offers a variety of dental services including dental implants, orthodontics, oral surgery & more. Our mission has always been to help patients maintain healthy, attractive smiles in a professional, courteous office environment. Our team is composed of only the most experienced and qualified doctors and dental hygienists to ensure your treatment is done right. Schedule your appointment today and let us be your trusted partners in achieving optimal dental health and a radiant smile!
Our comment from Best Dentists Club about The Exchange Dental Group:
The Exchange Dental Group is highly regarded for its exceptional service and professional staff. Clients have consistently praised the team's warm and friendly demeanor, making dental visits a pleasant experience. Here are some highlights from user feedback:
- Expertise: Many customers express satisfaction with thorough cleanings and comprehensive dental evaluations. Hygienists like MJ and Jo receive accolades for their gentle and detailed care.
- Team Appreciation: The doctors, including Dr. Wong and Dr. Smith, have been noted for their attentiveness and clear communication, ensuring that patients feel comfortable and informed about their treatment plans.
- Positive Atmosphere: Clients report a welcoming environment where every team member, from receptionists to dental assistants, is friendly and accommodating, fostering a sense of community within the office.
- Convenient Services: The practice stands out for its efficient appointment scheduling and minimal wait times, allowing for a smooth experience from check-in to treatment.
Overall, The Exchange Dental Group is recommended for those seeking a reliable and caring dental provider in a modern and well-maintained facility.
Services and Treatments
The Exchange Dental Group: Reviews
Fantastic experience: MJ was fantastic. It was a great experience even though it’s the dentist and not necessarily peoples favorite place. Just a great team and experience overall. If you’re looking for a new dentist, please use Dental Exchange
Fantastic experience: Really appreciated my first visit. Been to other offices in NYC and this was the most thorough cleaning I’ve had. There was also no wait. They also took my insurance which covered my visit which was nice.
Negative experience: I had the most disappointing experience here in my last visit that has caused me to discontinue being a patient. I scheduled a cleaning and exam and was only given a cleaning; and the cleaning I received was very subpar. The hygienist wouldn't stop talking the entire time, telling me about her health issues and her sister's health issues and the health issues of a friend of hers from high school, and it just went on and on from there. Twice, she asked me very pointed questions even though she knew I couldn't answer because my mouth is full of all of the tools and such while getting a cleaning, so I had to ask her to not ask me questions. Her focus was on her storytelling more then, my cleaning and she would stop the cleaning and continue on with her story as though that was more important than the task at hand. Her attention was so poor that at one point I had to sit up fairly abruptly and pull the irrigator out of my mouth because I was literally drowning, while she was going on and on with her personal business. She then, hurried through the rest of the cleaning, tried to sell me on the fluoride treatment telling me I needed it; so I had to stop her again amd pull everything out of my mouth and say that I don't want the fluoride treatment. She then, said, yeah, I don't really think you need it.It looks like you're pretty good here, etcetera. That sort everything gives me no confidence whatsoever in a practitioner. We finished, and she took me to the billing desk where the woman asked me how things were and I said, not good, because I was supposed to have a cleaning and an exam but only received the cleaning. She told me that I could have an exam if I would just ask for one -- and I told her i've never been in and gotten a cleaning without an exam, and that, in the online scheduling page, I had requested a cleaning and exam. I described to her the inattentive hygienist and the poor cleaning I had just received. She had no response to that as she continued to figure out my bill. Then she told me that the insurance covered everything.So I was good to go. So I told her that I would be discontinuing as a patient because of this experience today. Here is my 5 star review from 2 years ago -- since then, the quality of care has gone straight downhill.And I don't understand why: "I just love you all. In particular, Jo the Hygienist is thorough and kind and educational about oral health. I've been going there for years and we'll continue for many more."
Fantastic experience: I highly recommend Dr Wong, his assistant Rosie and front office staff especially Daisy because they’re all are excellent! I’ve been a patient for many years. Always professional, gentle and thorough. Dr. Wong matched the color of my crown perfectly and it fits well. The crown was done with minimal discomfort during the entire process. Daisy is always pleasant and cheerful while handling the check in/checkout. Thank Exchange Dental!
Fantastic experience: The hygienist MJ was very friendly and professional. She instructed me how to care for my teeth. Dr. Staci Smith showed me what my problem was on the X-Ray. I needed a new crown. As a patient I feel confident under her care.
Fantastic experience: I don't work nearby anymore but still go here because they are great. The hygienist Jo is fantastic!
Fantastic experience: Great experience, looking forward to the next visit!
Thanks for your 5 star review!
- The Exchange Dental Group
Fantastic experience: It was my first visit and am very impressed by everyone that was there to help me. My new Dentist was very thorough in his evaluation. I never felt rushed. Will.definitely be returning for follow up treatment.
Thanks for taking the time to leave a glowing review!
- The Exchange Dental Group
Fantastic experience: Excellent experience! Efficient and comfortable. Everyone at Exchange Dental was so good to me and I’m looking forward to my next visit. Highly recommend!
Thanks for your positive feedback!
- The Exchange Dental Group
Fantastic experience: All the dental hygienists are very good; I had Raquel on July 15, 2025, and she was careful, professional, considerate, competent. She has cleaned my teeth before and she is consistently A+. You couldn't ask for more.
Thanks for your glowing review!
- The Exchange Dental Group
Fantastic experience: Friendly, knowledgeable, efficient. Dentist and assistant were cognizant of patient's need and comfort. Cleaning was top notch.
Thanks for your review!
- The Exchange Dental Group
Negative experience: They kept harassing me and pushing me back for visit. Even if I blocked them they will change number to do that Will not recommend.
Hello,
We do not have any record of your name in our database. If patients choose to not be reminded that they are due for checkups and cleanings they can opt out at any time.
- The Exchange Dental Group
Fantastic experience: I love my dental hygienist! She is so warm and kind and does a great job with my teeth. Everyone I’ve interacted with here has been wonderful!
Fantastic experience: The most professional and caring dental office. I am one that does not like going to the dentist but I feel very comfortable at Exchange dental. I highly recommend them.
Fantastic experience: Great customer service Thank you to Dr.Shanin and the team.
Fantastic experience: It's a great dentist, everything under one roof. Been going for almost a decade. Dr Wong is incredible. Very clean facility, always on time and excellent availability
Fantastic experience: I've been going to The Exchange Dental for years. The staff may change but the service always remains top-notch. All my dentists have done some great work. I've been getting my cleaning with hygienist Mary Jean since my first visit. It was a very painful and bloody job, but I had not done a cleaning in more than 1 year, so I expected it and she has incredible bedside manners. To be honest, it felt good knowing how thorough of a cleaning I was getting. Now I make sure I go every 6 months and listen to their consultation, nice and quick visits each time! A+++
Thank you for taking the time to leave a great review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: Staff is very professional and courteous every time I go there!, Keith is so welcoming and gets you in immediately! Racquel makes me feel right at home and does an excellent job!
We appreciate your kind words!
- The Exchange Dental Group
Fantastic experience: Had a great dental appointment. My cleaning was very thorough. Great and friendly staff.
Thanks for your review!
- The Exchange Dental Group
Fantastic experience: Easy scheduling, friendly staff, knowledgable and down-to-earth hygienists and dentists. Been going for years and have recommended to others. Always an easy, pleasant visit!
Thank you for taking the time to leave a glowing review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: Jo and the whole team are always very friendly and helpful. Thank you!
Thanks for your review!
- The Exchange Dental Group
Fantastic experience: The staff is exceptional! Dr.William Wong is so very patient, attentive and kind. I truly do appreciate the time he takes to thoroughly explain procedures. I would happily refer Dr. Wong and his team to anyone in search of an awesome dentist.
Thank you for taking the time to leave a glowing review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: I’ve been going to exchange family dental for 15 years! Love the people and quality of care. I now have my whole family going! Highly recommend!
We appreciate your kind review!
- The Exchange Dental Group
Fantastic experience: I’ve been going to Exchange Dental Group for about 5 years now. This practice is always clean, professional and they educate you about your oral health. They also provide comprehensive treatment plans and they break down all of the out of pocket costs. Before I was terrified to go to the dentist but no matter what I get done here, I know it will be pain free.
Thank you for taking the time to leave a such a positive review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: I had a dental emergency and my regular dentist was out of town. Exchange Dental gave me an appointment at my convenience the next morning and worked quickly and efficiently to treat me.
Thanks for your review!
- The Exchange Dental Group
Fantastic experience: They were very thorough in cleaning the teeth & not very rough on the teeth. Checking in & Out was a Breeze. I didn't have to wait very long in the waiting room. All of them love to talk to their patients, which is a positive because it gets my mind off of what's going on & into a more relaxed state of mind. Over all a Good experience!
Thank you for taking the time to leave a glowing review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: Great experience. Very straightforward and transparent with billing. Very Thorough exam and cleaning.
Thank you for your positive review!
- The Exchange Dental Group
Fantastic experience: Liza and Jennifer have been very patient and helpful - in general but also when I have special needs relating to my orthodontics~
Thank you for your kind review!
- The Exchange Dental Group
Fantastic experience: Every time I have my teeth cleaned by Jo, I feel such gratitude towards her. She is so dedicated to doing the best possible job, which she invariably succeeds in doing. She informs me of each position she is working on and she is sensitive to my every need, especially when I need to suction out water from the cavitron.
Thank you for taking the time to leave such a positive review!
-The Exchange Dental Group
Fantastic experience: MJ is super nice and clean my teeth thoroughly! She answer my questions and give me advice to take care of my teeth! Dr. Young checked my teeth one by one and answer all my questions. They are awesome
Thank you for your great review!
- The Exchange Dental Group
Negative experience: Apparently this group blacklists people. I went here seeking help after another dentist damaged teeth and has since retired. After the first appt they wouldn't schedule further followups or even a cleaning. Very unethical and unhelpful.
Fantastic experience: Always great, this is a premiere dental office. I have seen a number of doctors and hygienists, all of whom are the best at what they do. When my primary dentist--Dr. Young--is unavailable, one of colleagues will step in and coordinate treatment. The staff surgeon is excellent, managing pain very well. I have been a patient here for several years and won't go anywhere else.
Thanks for your glowing review!
- The Exchange Dental Group
Fantastic experience: I never leave doctor reviews but they are so nice and efficient here. painless and quick procedures, super clean, and lovely staff. highly recommend!!
Thanks for taking the time to leave a review!
- The Exchange Dental Group
Fantastic experience: Hands down the best dentist in the city! I've been a patient at the Exchange Dental Group for many years now and have referred multiple friends and family members. Every single one of them has said it's the best dentist they've gone to in the city! Every member of staff is knowledgeable, professional, and extremely kind and caring. They genuinely make you feel like family when you're there. There is no better place to go for dental work big or small!
We appreciate your glowing review!
- The Exchange Dental Group
Fantastic experience: I absolutely LOVE TEDG. Staff is fantastic - so welcoming and professional. Dorian is a wonderful office manager and Dr. Young is phenomenal. I am so thankful to have met him and the team. Makes going to the dentist a breeze. Highly recommend. 10/10! ⭐️⭐️⭐️⭐️⭐️
Thank you for your review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: The exchange dental group has amazing professionalism and amount of dental resource. I had a tooth pain emergency and I was able to get an appointment on the same day. I was told that I need root canal. I thought I need to wait in pain for at least another week, but they were able to give me the procedure after 3 hours! The price is pretty reasonable, and everyone I met, from front desk to doctors, are all super nice. Unlike other dentistries I previously been to, they didn’t request me to start with full X-ray + cleaning, but directly deal with my problems. Very good experience!
Thank you for taking the time to leave such a glowing review!
- The Exchange Dental Group
Negative experience: If I could give a negative review, I would. I’ve been coming here for years purely out of convenience for routine cleanings, but my recent experiences have been nothing short of appalling. The behavior of the front office staff is unacceptable. They rushed my last appointment, trying to get me out in 10 minutes because they double-booked—a mistake on their part, not the hygienist’s. To make matters worse, they are extremely rude over the phone. These are the last people you’d want in customer service—completely unprofessional and lacking basic courtesy. They seem utterly miserable in their roles and unwilling to do the job they’re responsible for. Frankly, they should be replaced for everyone’s sake. I’ve had enough and am now officially searching for a new dentist. Thankfully, I only needed a cleaning—because trusting this place with anything more serious would be a risk to your health.
Hi,
We are shocked at your review. On your last visit, the hygienist called you to be seen when you were in the waiting room, and you refused to be seen as you were eating and wanted to finish before your appointment. The hygienist completed your session after you said you were ready to be seen. Your appointment was certainly not 10 minutes.
Today, you called our office while our system was updating, so we were unable to pull up your file and asked for your information. We are sorry that we couldn't assist you immediately when you called and attempted to call you back about 15 minutes later, though we did not receive a response.
We appreciate that you have been a patient with us since 2008 and we would like to speak with you if you would lend us the opportunity. We can be reached at 212-422-9229.
- The Exchange Dental Group
Fantastic experience: Only have good things to say about the exchange dental group! All the check ups and cleanings have been thorough and well done - and Dr. Downes is an incredible dentist and person!
Thanks for taking the time to leave a review!
- The Exchange Dental Group
Fantastic experience: What a great team working at this practice! Everyone is friendly and helpful. Dr. Downes is my hero, I can smile confidently finally. She fixed one of my front teeth and a side tooth that other places couldn’t fix in the past. They look so natural and beautiful now. Besides, she’s such a genuine caring dentist! As a matter of fact, they all are very caring at this place. You’re in good hands here, no doubt about it.
Thank you for taking the time to share your positive experience! We appreciate it!
- The Exchange Dental Group
Fantastic experience: The best dental treatment I have ever received-- and I have had many over the years. Everything from the pending procedure to the exact copay is clearly explained prior to the next visit. A plan is laid out and the patient has a voice. The best cleaning I've had, the best dentist. I'm looking forward (as much as one can regarding a dentist!) to resolving all my dental issues at Exchange.
Thanks for your glowing review!
- The Exchange Dental Group
Fantastic experience: First time visit for cleaning and I loved it. Thank you to Olivia and Doctor Smith for everything. The whole staff was amazing best dental visit ever and now this will my place for all my dental needs.
Thank you for taking the time to leave a review! We appreciate it!
- The Exchange Dental Group
Fantastic experience: Patient, attentive, and overall incredibly accommodating to the patient's needs. Removed my wisdom teeth and cannot underestimate how thoughtful and caring the staff at Exchange Dental is. Particular kudods to oral surgeon Dr. Shanin and the hygienist (forgot her name, but please thank her for me - 9:15 AM on 12/12 appointment) who assisted him during the wisdom teeth extraction.
Thank you for taking the time to leave a glowing review!
- The Exchange Dental Group
Positive experience: Really good and very professional . Dental assistant was amazing and very caring! Highly recommend this practise.
Fantastic experience: All d doctor and nurse was so nice & very professional . My favorite cleaning teeth nurse named Marianne. she always did a very good job! My whole family been there for many years! Love them!
Thank you, Peter! We appreciate your kind words!
- The Exchange Dental Group
Fantastic experience: The most professional, expert, timely, gentle and pleasant dentist, Judita Zibuts. The best experience in many years. So happy to find the office.
Thanks for taking the time to leave a review!
- The Exchange Dental Group
Fantastic experience: Dr. Goldstein is so informative and I love that he explains things and is so knowledgeable and personable. Maria and MJ are amazing techs who make you feel at home. Sometimes dental procedures can be nerve wracking but when you have amazing personnel, they make the experience pleasurable.
We appreciate you taking the time to write such a glowing review!
- The Exchange Dental Group
Negative experience: I've been coming for years but the past year has been the WORST ever. The quality and customer service has signifcantly declined. They constantly overcharge and blame the insurance for limitations. I was given an inexperienced dentist Staci S. who not only was incapable of doing root canals and sent me to a whole other place but she couldn't administer numbing cream properly and a simple needle to my gums without causing major pain... multiple times!! Her attitude was awful - very dismissive and passive aggressive. Her dental work was subpar with both my crown and filling. A couple of unprofessional staff like Hannah and I forget the other one's name who rudely combats with customers over the phone instead of listening, showing empathy and having good communication skills. A special note: The only person that kept me going to EDG and is exceptionally diligent at doing cleaning is Jo (thank you Jo). I hope Jo finds a better employer.
Fantastic experience: Always a great experience with high touch client service. Great experience from the moment you walk in from the front desk to dental hygienist (MJ) to a dentist who really cares about clients! Entire family are happy customers!
Fantastic experience: Always an excellent experience at The Exchange Dental Group. Dr. Goldstein is consistently terrific, as is the entirety of the team/staff, beginning and ending with Keith at the front desk!!!
Fantastic experience: This is such a wonderful dental practice! Dr Wimmer runs a fabulous, talented and gentle staff! My kids had their wisdom teeth taken out here, and it was fast and smooth. My husband had a dental implant and I had a filling done by Dr Yung who was fast and so kind and d plainer everything. The entire office is sparkling clean and professional. I would give it 10 stars out of five! Dr Wong is also just fantastic!!
Thank you for taking the time to leave a glowing review!
- The Exchange Dental Group
Fantastic experience: I know why my colleagues all recommend the Exchange Dental Group. The staff are all friendly and professional. The hygienist, Grace, knew exactly how to work with my needs. And Dr. Young diagnosed issues that he'll be keeping track of. I am so pleased!
Fantastic experience: I was seen by Dr. Sarah Downes, who is the sweetest and most calming dentist ever. I'm excited to be working with her to take care of my dental health (and I dare say it is unusual to be excited about dental visits). The staff were welcoming and helpful, and I really loved the music in the background.
Fantastic experience: I was referred to The Exchange Dental Group a few years ago for Orthodontia treatment. Dr. Weeman and his team have been wonderful throughout the whole process. The offices are spotless and everyone is incredibly professional, efficient and kind. Would highly recommend this group!
Fantastic experience: It's always a pleasure to visit Exchange Dental. They make me feel at ease and I feel like they truly care about my health.
We appreciate your review!
- The Exchange Dental Group
Fantastic experience: Drs Young, Shanin, Won, Koly, snd Downes were so patient and gracious. Assistants Diana, Genesis, and Steven are naturals at putting patients at ease. So grateful for all of them!
We appreciate your positive feedback!
- The Exchange Dental Group
Fantastic experience: The office is excellent. Tatiana is pleasant and gives you heads-up to confirm appointment time. Joe is excellent, experienced to explain her work and understand my condition. Dr.Wong is responsive and thorough to assess my oral health and reassure my teeth that just needs regular maintenance and remind me of not forgetting it. The team works well with the patient. Overall I have a great experience
Thank you for taking the time to leave your feedback!
- The Exchange Dental Group
Fantastic experience: Very welcoming, kind and knowledgeable staff. You can tell everyone knows their stuff, from the front desk/billing, dental hygienist to the dentist. Thorough and efficient. The practice is kept very clean and pristine- they don’t cut corners when it comes to sanitizing anything. Dr Wong is very personable and doesn’t push unnecessary procedures like some of the other dentists I’ve gone to (and left) in NYC. He takes a conservative approach and practices dentistry with integrity.
Thank you for taking the time to leave such a positive review!
- The Exchange Dental Group
Fantastic experience: Had such an amazing experience at the Exchange Dental Group. Dr. Smith addressed all my questions and concerns and took photos in my mouth so I could see. She was thorough and diligent in her cleaning, highly recommend!
Fantastic experience: This was hands down one of the best experiences at the dentist that I've ever had. MJ the hygienist was so happy and nice! She kept checking in on me throughout the cleaning and was thorough but gentle. All of the staff seemed genuinely happy to be there and I will definitely be back. If you're looking for a dentist in the city, look no further!
Fantastic experience: I love this place. Everyone is friendly, professional, and likeable - from when you check in, until you're done seeing the doctor and billing. Especially like Dr. Weeman.
Fantastic experience: I had 3 extractions done and my doctor and assistant was great. They found a way to make me laugh throughout the whole procedure. Nice to leave a dentist after extractions still smiling lol... well with what teeth that are left lol
Thank you for taking the time to leave a glowing review!
- The Exchange Dental Group
Fantastic experience: The staff is very nice, the Dentist that I saw today (Dr Young) was very attentive and answered all my questions. The hygienist Mary Jean was the best I had in a long time, she was gentle but cleaned my teeth well. Overall no complaints
Fantastic experience: We had a great first dental appointment for my toddler. Thank you to Dr. David and the team for making it a great experience for us!
Fantastic experience: Great dentist - very convenient downtown location. I used to live nearby, been going there for over 10 years, twice a year. My wife goes also. I’ve since moved to Jersey, I should prob find a closer dentist now, but I’m kinda lazy. I can trek out there every 6 months for a cleaning, it’s clean and I like it there. They always play ocean nat geo type videos in the lobby. Highly recommend
Fantastic experience: I have finally found a dental practice that I really like! The whole team is brilliant, starting from the hygienist to Dr. Wong. I Had back-to-back appointments this month, and it all went smoothly. But the front desk receptionist, should be a little more professional in his behavior.
Negative experience: I have been to this dental office for a long time and was overall happy with their service until yesterday. The receptionist Keith was very rude and unprofessional. I was late for about 15 mins for my cleaning appointment due to the train delay and there was no cell signal on the train. No one from their office ever told me if you were 15 minutes late for your appointment, it would be canceled even not in their appointment text reminder. Keith called me 10 mins after my appointment time and told me that my appointment would be canceled if i were not in their office by 2pm even after I just told him i would be there in 5 mins and he hung up on me. When I arrived and told him i was not aware of this policy at all, he then just kept LYING that they had told me this all the time and i was late all the time.. Instead I have usually been for my appointments on time or earlier. Sometimes I waited for a dentist/hygienist to see me for more than 15 minutes after my appointment time, which I never complained. The attitude and customer service from the receptionist Keith is just terrible and unacceptable!
Fantastic experience: Dr. Young and MJ made me feel so comfortable and took great care of me. It was one of the best dental experiences of my life. Thank you Exchange Dental Group!
Fantastic experience: I’ve used exchange dental in the past and they are always a clean and professional office The staff are all very friendly, nice and polite. Always very accommodating with scheduling appointments that work for my schedule. Just got my braces off and water to say a HUGE thank you to TED staff ESPECIALLY THE MOST AMAZING ORTHODONTIST DR WEEMAN!!! I know lots and lots of people who’ve gotten braces in other offices but I don’t think any of them have had an experience this pleasant (because they didn’t have dr Weeman ) From day one, he aimed for perfection I really appreciated how he worked hard to do do the perfect job in the shortest amount of time. He wasn’t dillydallying so that I have my braces on for longer, rather he took an effort to get the ball rolling right away. Additionally, I really felt that Dr. Weeman uses a very low pain method (which I don’t really know how it works that it barely ever hurt and he did it super fast ♀️But I’m definitely not complaining) I barely had discomforts for my braces which made a HUGE difference. I’m so happy with the results, my teeth look AMAZING Genesis, and all the other assistants did a great job always ensuring that all was well and I wasn’t in any pain. They were super happy to answer any questions I had at any point during my treatment. They were always very knowledgeable and helpful. Lastly, I really enjoyed that the exchange dental group has all Specialists under their one roof. I never had to run around to other dental offices which was super convenient and saved me lots of time. For example, the orthodontist felt that I should see someone about my gums so instead of having to start finding a new office to see a gum specialist and schedule an appointment there, I was able to stay in office and right away have Dr. Song, the periodontist, look at my gums and eventually do treatment (which he also did a really amazing job) So a huge thank you to The Exchange Dental Group staff for my amazing experience! Highly recommend a definite 10/10 I would give more stars if I could ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Super friendly staff. I always have a very pleasant experience when I go there. The cleanings are thorough but quick and painless! Highly recommend if you’re looking for a dentist.
Fantastic experience: I have a fear of the dentist but can say that Dr Smith is the first dentist that I have her been to that has alleviated my fear. She is the best dentist I have ever had and I will never see anyone else. Thank you!
Fantastic experience: This practice is nothing short of outstanding. There is little to no wait time for scheduled appointments. Jill was great during the onboarding process. Dr. Smith is a tremendous dentist! Highly recommend.
Fantastic experience: Rachel is my go-to person at this dental office. She is truly amazing and gentle with the cleaning. I highly recommend Rachel to anyone needing a cleaning and is scared the way I have been for years. Rache changed that for me. If I could give her a million stars, I would. Thank you Rachel!
Thank you for taking the time to write a great review! We really appreciate it!
- The Exchange Dental Group
Fantastic experience: Staff at this office displayed professionalism , care and efficency. Dr Wong is the consummate professional and explained the entire process which made me happy. The other partner in the office was kind and made me comfortable at the onset of my visit. I would recommend this medical office to everyone who wants excellent dental care. Five stars all the way
Thank you for your great review! We appreciate it!
- The Exchange Dental Group
Negative experience: Get a second opinion! They will send you to every specialist they have. Never had so many issues with my teeth since I came to this practice. Had to return after cavity work. Was told I had a "potential cracked tooth and had to see a root canal specialist." They then prescribed antibiotics "just in case." They have all the technology for dental health and couldn't tell me what was wrong.... But antibiotics " just in case." My doctor damaged a tooth while working on another tooth. This practice is a factory.
Hello,
As you mentioned in a conversation with our office, you had a second opinion with another general dentist, and they also advised you to come back for a scan. There is no reason to think that your doctor ‘damaged a tooth while working on another’ and we would be happy to go with you to the New York State Dental Committee of Peer Review to address this.
This practice was established in its current location more than 40 years ago and we are proud of our reputation earned through decades of dedicated service and integrity.
If you have any further questions or concerns, please reach out to us at 212-422-9229.
- The Exchange Dental Group
Negative experience: The worse dental experience I’ve ever had in my entire life. I was sent home and told to take antibiotics while I had a massive swollen abscess under an infected tooth. No one offered a referral other than to wait 2 weeks to have their out-of-network Root Canal Specialist take a look. I spent less than 10 minutes with a doctor and got 2 x-rays done by the hygienist that clearly showed tooth decay/a major cavity and an infection that was deeper down and right on my nerve.
Hi,
We are shocked at your review. Our goal for the last 40 years has been to treat patients with integrity. We offered you the soonest available appointment at our office yet understand that you had to seek emergency treatment elsewhere. We are surprised to see this as the doctor called to follow up with you after your appointment. Please reach out to us if you would like to discuss this further. Our number is 212-422-9229. Wishing you all the best.
Fantastic experience: I've always been nervous to go to the dentist, but my visit was great and everyone was extremely kind and knowledgeable. Will definitely be recommending this practice to my friends or anyone looking for a practice.
We are so happy you had a great experience! Thanks for the glowing review!
- The Exchange Dental Group
Fantastic experience: I have been under the care of Dr Weeman he is excellent at his craft and gave me my desired results. In addition to that he is very professional and cares. The staff at exchange has provided excellent service as well. Thanks Again.
Thanks for taking the time to leave a review! We appreciate it!
- The Exchange Dental Group
Positive experience: I went here for years when I lived in New York and it was great they had office hours on the weekend so I didn't have to take time off work for appointments. The office is near the subway and located in one of those high rise office buildings with security in the lobby always ready to assist (providing directions, etc.) Appointments were handled by the office so I there every 6 months and one of the coolest things about the office is they had those pictures on the ceiling to calm the nerves for people who are nervous when sitting in the dentist chair. They also have a flatscreen TV in the lobby set to one of those nature channels (usually it was underwater sea creatures). They have a multitude of dentists who are able to cover for one another because one time, my dentist was out of town for the weekend so I was scheduled with her counterpart. Overall, a pleasant experience since they're like clockwork -- on time, go over assessments with you (x-rays), and patient billing and expected costs.
Fantastic experience: Everyone was very welcoming, appointment was executed quickly, my teeth look great. I really appreciated the Whole Foods gift card as well! Bringing both my kids in next.
Fantastic experience: Dr. Wong was calming and I felt he listened and planned my individualized care accordingly. The hygienist, Jo was fabulous - definitely the best oral screening exam and cleaning I've experienced and I have had many! The office is clean and beautiful - I would recommend this office.
Fantastic experience: This is the best dentistry I've ever been to. They are kind, and gentle during cleaning. They spend time talking with you about your teeth and gum health. I don't fear my appointments anymore. Highly recommend!
Fantastic experience: Highly recommend Dr Weeman for orthodontic care. He is beyond knowledgeable, takes the time to explain every step, answered any and all questions, and couldn’t be a nicer human. I trust him completely and couldn’t be happier with the final results. The practice is also lovely. I’ve never waited for more than a few minutes. Super clean and every staff member is friendly and very kind.
We appreciate your kind words! Thank you for taking the time to leave positive feedback!
- The Exchange Dental Group
Fantastic experience: Been coming here for 20 years and it's always a great experience. Everyone is really nice, super friendly and professional. Jo is the best, always a delight. The practice is clean, they're always on time, and efficient. Highly recommend it. Usually easy to schedule.
Fantastic experience: Absolytely amazing Dental Office! All the employees are true professionals. No wait time, super friendly and caring staff. Doctor Judita Zibuts is amazing, my procedure went absolutely painless and quick with great results. I fully trust The Exchange Dental Group with my dental health. Thank you!
Fantastic experience: MJ remembers details about my prior visits and really helps motivate me to floss regularly. MJ does such a good job with my dental cleaning. She is so skilled and also very kind. I look forward to seeing her. Dr. Young is also very good. During my visit he went out of his way to answer all my questions about braces and Invisalign. The clinic overall runs very smoothly.
Fantastic experience: As someone with sensitive gums, I never imagined looking forward to a visit to the dentist, but Dr. Smith and her team may have found a way to change that. From start to finish, they provided fantastic service and showed genuine kindness. Dr. Smith is as good as any doctor I've ever been to, and I cannot recommend her more highly.
Fantastic experience: Office is neat and clean. Dentist, David is very professional and very patience with the kids and parents. Receptionist and assistant were both nice and polite, always with a smile during our 1st visit on Sunday.
Fantastic experience: I have been with Exchange Dental for 15+ years. It has been a satisfactory experiences for me. Especially my hygienist, Rakile, she is professional and thorough. The accounting department is also strong and transparent, always provide clear explanations of the billing and insurance coverage.
Thanks for your review!
-The Exchange Dental Group
Fantastic experience: update: I wish I could give more that 5 stars for my experiences with Dr. Zibuts at The Exchange Dental Group. I've visited her multiple times for different dental issues, and each time, she has consistently demonstrated exceptional care and professionalism. Not only is she incredibly skilled in her work, but she also prioritizes my comfort and ensures that I fully comprehend the current and upcoming procedures, as well as the subsequent steps. This enables me to make informed decisions regarding future dental treatments. I highly recommend Dr. Zibuts! My experience at The Exchange Dental group was wonderful. I am someone who has had negative experiences at the dentist and came in feeling anxious. However, Dr. Judita Zibuts and her assistant, Marjorie were kind, thorough and explained the process clearly. During my visit, Dr. Zibuts checked in several times to ask how I was doing and did a incredible job with my teeth. I highly recommend seeing Dr.Zibuts for your dental appointments! Update: I went back for a teeth cleaning with Raquel and she was amazing! She clearly explained everything and provided such good care and suggestions on how to take care of my teeth. Raquel was knowledgable and professional. I look forward to a future cleaning with her and I never imagined I would look forward going to the dentist. :)
Thank you for your kind words!
-The Exchange Dental Group
Fantastic experience: Dr. Smith is the best in the city wouldn’t recommend anyone else! She’s always in a great mood, cares about your dental health and very informative about what’s going on. Couldn’t ask for a better person to provide care and solutions the way she does!
Thanks for your kind words!
- The Exchange Dental Group
Fantastic experience: I had a great experience. Everyone was so nice and professional. Most importantly they did not give me the run around like some other offices. They were clear on all co-payments. I would highly recommend!
Thanks for the 5 star review!
- The Exchange Dental Group
Fantastic experience: My recent experience with Dr. Young and his assistant Diana was nothing short of exceptional. Their "chairside manner" was outstanding, making me feel at ease and well-informed throughout my visit. Dr. Young and Diana talked me through every step of the procedure, alleviating my fears and helping me shed my long-standing anxiety about going to the dentist. Their approach was so comforting and professional that I actually fell asleep during one procedure! In addition to the excellent care I received in the chair, Elizabeth has been incredibly helpful in scheduling follow-ups and breaking down my insurance coverage with knowledge and clarity. Her assistance has made the logistics of my dental care seamless and stress-free. Overall, the end-to-end experience from the entire team was amazing, helping me know what to expect, feel comfortable about what was going on, and leave satisfied at the end of every appointment. I wholeheartedly recommend Dr. Young's practice to anyone seeking a dental experience that combines expertise with genuine care and empathy.
Positive experience: I’ve been coming to this office since 2009. Jo the hygienist is absolutely wonderful. So much so that when my insurance changed I’d pay out of pocket for my cleanings. My insurance has changed so I called in to see if they accept my new insurance. The receptionist was rude and pretty much hung up on me as I was speaking. You don’t treat patients this way. Politely ask them to hold or kindly inform them that they have other patients they need to attend to. 5 stars for Jo and Doctor Albano. Please train the receptionists to do better. -Thank you for calling me back to address this review. I’m glad that customer satisfaction is an integral part of your business model. I hope moving forward there will only be 5 star reviews.
Hi Sheliz,
We apologize if there was any confusion during your phone call. The receptionist forwarded your new insurance to our insurance verification department and was under the impression that your inquiries were addressed. If you have any other concerns, please reach out to us by calling 212-422-9229.
- The Exchange Dental Group
Negative experience: The associate who answered the phone on the morning of Wednesday January 17th was curt and unhelpful. Felt like she was rushing to get me off the phone and made me feel like my questions were inconveniencing her. I've heard good things about this office so I may try and give them another chance, but bad first impression.
Hello Paula,
We are sorry to hear this. Please give us a call at 212-422-9229 and ask for Dorian so we can address this.
-The Exchange Dental Group
Fantastic experience: The office is perfectly clean, pleasant, and the doctor is highly professional. I would recommend this place to my friends. I am really impressed! I had visited different dentists in the past for getting crowns on my implants, but doctor Judita Zibuts- Amrani did the best work possible covering my recent implants with perfect crowns. Again, highly professional work!
Thank you for the glowing review!
-The Exchange Dental Group
Fantastic experience: Just visited Dr Wong and Jennifer the lovely dental technician!! What a great experience! Expert cleaning, dental care and easy diagnostic with on screen visuals of my teeth with complete explanation of health in each area. 5 star experience!
Thank you for taking the time to leave us a great review!
- The Exchange Dental Group
Fantastic experience: My hygenist was excellent. She was thoughtful, respectful of my needs, gentle and kind. It was the best experience I have had at Exchange Dental Group.
Fantastic experience: MaryJean is Great! She took her time, spent time on my cleaning and ensured my teeth were healthy and taken care of. This Dental Group is the real deal!
Fantastic experience: Was my first time visiting. I was able to fill out all previous information online and my visit was quick. Everyone was very kind and accommodating to my needs. I am extremely adverse to Mint and Mint feeling/tasting products and the team was willing to work with me and were lovely. They were also willing to adjust my time quickly with a recent cancelation
Thank you for taking the time to leave such a nice review!
- The Exchange Dental Group
Fantastic experience: Staff was excellent (intake associate , X-ray tech, dental hygienist). Dr. William Wong provided incomparable service; talked you through each procedure and waited for your feedback. Diagnosis/ prognosis and options presented without any “upsell” bias or pressure: “patient interest driven” with clear eyed forecasts.
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