Grove City Smiles
Information about Grove City Smiles
43123, Grove City
Opening hours
- sunday: (closed)
- monday: 7:30-18h
- tuesday: 7:30-18h
- wednesday: 7:30-18h
- thursday: 7:30-18h
- friday: 8h-14h
- saturday: (closed)
Relax and rest easy at Grove City Smiles, with a dental team that listens patiently, cares deeply, and makes your comfort our highest priority. Experience a warm, welcoming heart for people and positive, non-judgmental dental care. Save time and money as we help you minimize your appointments and maximize your treatment results.
Our comment from Best Dentists Club about Grove City Smiles:
Grove City Smiles is a highly praised dental practice known for its friendly and professional staff who prioritize patient comfort and care. Many visitors have shared positive experiences, highlighting the following aspects:
- Welcoming Environment: The team consistently makes patients feel at ease, providing a warm and inviting atmosphere from the moment you walk in.
- Thorough Care: Patients have appreciated the comprehensive assessments including detailed cleanings, x-rays, and thorough explanations of treatment plans, ensuring that every individual feels informed and comfortable.
- Compassionate Staff: Feedback often points to the supportive nature of the staff, particularly for those with dental anxiety. Many have noted how staff members take the time to explain procedures and address concerns, helping to alleviate fears associated with dental visits.
- Efficient Service: Many patients have noted the office's prompt scheduling and ability to accommodate emergency appointments, showcasing their commitment to patient care.
- State-of-the-Art Facility: The office is noted for its modern, clean, and well-maintained environment, which greatly enhances the overall experience.
Overall, Grove City Smiles has built a stellar reputation as a go-to dental practice for families and individuals alike, making every visit a pleasant one. With a focus on excellent patient care and a commitment to comfort, they continue to attract and retain satisfied patients.
Grove City Smiles: Reviews
Fantastic experience: The staff is friendly and very knowledgeable. They made me feel at ease.
Thank you for the kind words! We strive to make all our patients as comfortable as possible during their visits and are thrilled to hear we were able to accomplish that for you. We look forward to seeing you again soon!
Fantastic experience: As a first time patient, I was honestly so impressed. The facility is very clean, staff are extremely friendly and Dr. Mike is very down to Earth. He developed a care plan for my dental needs. They are very thorough, there are many images/x-rays and assessments conducted to ensure that you’re being provided the best care. They even collected my BP. The dental assistant was very friendly and talked me through everything! I felt like I was at a celebrity dental office lol.
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your first visit left such a great impression. Providing thorough, compassionate, and high-quality care is what we strive for, and it's wonderful to know that came through in your experience. Dr. Mike and the entire team truly appreciate your trust, and we’re so glad you felt comfortable and well-informed throughout your visit. We look forward to continuing your care!
Fantastic experience: I have severe dental anxiety. Everyone who spoke to me or worked on me, was incredibly helpful and supportive. They did everything they could to explain everything that they were doing to me, in a way that I could understand. They answered all of my questions and never showed frustration. The dental hygienist that cleaned my teeth was absolutely amazing. She kept conversation with me to keep me calm and she spoke the whole time. She needs a raise! The whole office is very clean and very welcoming! Definitely helped me a lot.
Thank you so much for your kind words! We’re thrilled to hear our team helped ease your anxiety and made you feel comfortable. We’ll be sure to pass along your praise to the hygienist!
Fantastic experience: Couldn’t ask for a kinder more courteous staff. Doc Mike is top notch highly recommend.
Thank you so much for the kind words! We're thrilled to hear you had a great experience with Dr. Mike and our team. We truly appreciate the recommendation!
Fantastic experience: I am from out of town. Just drive 1,500 miles. I needed an emergency appointment. I arrived a 7am unscheduled. I was given an appointment within 4 hours. Once at appointment given quick exam, options explained and insurance contacted. I had a root canal in a little over an hour. No pain. Prescription ready. Bill was minimal. Most importantly staff were compassionate and helpful with a person in extreme pain. I was given all the procedures listed to take back to my home dentist. This was my best experience with a dentist. If I lived here this would be my new dentist. Seriously best care ever. Thank you. Terry
Thank you for your kind words! We’re so glad we could help during such a stressful time and that you felt cared for and supported throughout your visit. It means a lot to know we made a difference and that you had such a positive experience. Wishing you safe travels and a smooth recovery — and if you’re ever back in town, we’d be happy to see you again!
Fantastic experience: Everyone is so respectful and helpful! I totally recommend this office!!
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us—we look forward to seeing you again!
Fantastic experience: I am in Columbus for a work conference and had a terrible flare up in my gums. I called Grove City Smiles when they opened at 7:30 and they were able to get me in at 10. The staff knew how anxious I was about the dentist and addressed it so well. Both the tech and dentist were kind, approachable and understanding. Because I was from out of town, they also helped me find a pharmacy close to where I was staying for the week and called it in so I wouldn’t have to wait. Considering GCD is out of network for me, costs were reasonable. At the end of my appointment, I was given a partial refund because they didn’t do as much as the initial charge included. You simply don’t get that service everywhere nowadays. I wish Grove City Dental was home in my area- the team is incredible!
Thank you so much for taking the time to share your experience! We're so glad we could be there for you during a stressful time, especially while you were away from home. It means a lot to hear that our team made you feel comfortable, cared for, and supported throughout your visit. We always aim to provide honest, compassionate care, and your feedback truly reflects what we strive for every day. Wishing you a smooth rest of your trip—and if you're ever back in Columbus, know that you're always welcome at Grove City Smiles!
Fantastic experience: It was amazing. The people there were really great and helpful. I won’t go anywhere else. Loved it
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience!
Fantastic experience: Loved this dentist! Talked through all the things they did and made sure I was comfortable
Thank you for the kind words! We're so glad to hear you felt comfortable and well-informed during your visit. That’s exactly the experience we aim to provide every patient. We look forward to seeing you again!
Fantastic experience: I had the most amazing experience with this team as an end of day patient. It had been years since my last dental visit, and not once did anyone make me feel ashamed. From the hygienist and dentist to the billing team, everyone was so kind, patient, and professional. They provide excellent care while making you feel completely comfortable. Truly a phenomenal place, I couldn’t recommend them more!!!
Thank you so much for your kind words and for taking the time to share your experience! It means a lot to hear that you felt comfortable, respected, and well taken care of by our entire team. Your trust and recommendation mean the world to us. We look forward to seeing you again and continuing to provide the care and support you deserve!
Fantastic experience: Got a root canal today dentist was wonderful numbed me up so much I didn’t feel a thing even got a crown same day. Glad too have them as my dentist . They were wonderful asked me if I was ok the whole way through even did 2 of my feelings glad I found you.
Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and comfortable — that's always our goal. It's great to know you felt well cared for throughout your visit, and we're so glad you found us too! If you ever need anything, we're here for you.
Fantastic experience: Heather and Dr Craig were amazing !! My first cleaning was very pleasant and educational. I was very pleased with the service and care I received from both.
Thank you for taking the time to share your experience. We are thrilled to hear that Dr. Craig and Heather made you feel comfortable and informed. We look forward to seeing you again soon!
Fantastic experience: As someone with a big fear and anxiety of the dentist, my visit was great. So friendly and efficient and beautiful facility. Staff was nothing short of amazing!
Thank you so much for your kind words! We’re truly honored that you chose us, especially knowing how challenging dental visits can be with anxiety. It means a lot to hear that you felt comfortable and well cared for. We’ll be sure to pass your compliments along to the team! Looking forward to seeing you again and continuing to make every visit a positive one.
Fantastic experience: Today was my first visit to Grove City Smiles and it was a good first visit. Everyone was very nice and I have some work that needs done so I will be back soon. Heather was very nice and made everything easy.
Thank you so much for your kind words and for choosing Grove City Smiles for your dental care! We're thrilled to hear that your first visit went well and that our team, especially Heather, made you feel comfortable and at ease. We look forward to seeing you again soon and taking great care of your smile!
Fantastic experience: This dentist office is completely awesome. They helped me understand a few things that I did not know about my insurance. They were very respectful and nice and honest.
Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our office. It's always our goal to ensure our patients feel respected, informed, and well taken care of — so we're glad we could help clarify your insurance and make you feel comfortable throughout your visit. We truly appreciate your trust in us and look forward to seeing you again!
Fantastic experience: I had not been to the dentist in years. I’ve never been afraid to go to dentist like others. But, all the fears that people have about going to the dentist Grove City Smiles well calm all of those fears, from the receptionist, to the scheduler, to the hygienist. I’d never choose another dentist.
Thank you so much for your heartfelt review! We're truly honored that you chose Grove City Smiles after being away from the dentist for a while. It means a lot to hear that our entire team—from the front desk to the hygienist—helped make your experience comfortable. We're so glad to have earned your trust, and we're grateful to be your choice for dental care. We look forward to seeing you again!
Fantastic experience: Georgia provided my semi-annual cleaning with the perfect combination of professionalism and mirth.☺️ As a person who has always dreaded dental visits, I really appreciated her diligent but gentle care! She consistently made sure that I knew what she was doing and what to expect. Georgia even put the ebb and flow of ocean waves on the screen over my head. I have never been so relaxed during a dental appointment. Thank you Georgia!
Thank you so much for your kind words! We're thrilled to hear that Georgia made your visit such a positive and relaxing experience. She truly has a gift for combining expert care with a gentle, reassuring approach—and we’re glad that came through during your appointment. We'll be sure to pass along your appreciation to her. Looking forward to seeing you at your next visit!
Fantastic experience: They were quick to get me in to figure out where my pain was stemming from. The staff is very nice.
Thank you so much for your kind words! We're glad we could get you in quickly and help identify the source of your pain. It's great to hear that you had a positive experience with our team—we’ll be sure to share your feedback with the staff! Please don’t hesitate to reach out if you need anything in the future.
Fantastic experience: I've been coming here for only a year now and everyone is very friendly and professional. Heather does a great job cleaning my teeth and I enjoy our conversations. Highly recommend. 8.25.25
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience over the past year. Heather will be especially happy to know you enjoy your cleanings and conversations with her! We truly appreciate your recommendation and look forward to seeing you at your next visit.
Negative experience: Constant billing issues between them because of their participation in my insurance network. When I called them after talking to my insurance (my insurance denied it as patient liability 0 and instructed me to not pay the bill) they claimed that I berated their employees and dumped me as a patient. UPDATE: I did file an appeal with my insurance and I was found to be in the right.
This is not true and defamation. You called and berated our staff to a point of humiliation multiple times and screamed over them. You are no longer welcome in our practice and have been instructed to stop calling us.
Fantastic experience: My wife and I were referred to Grove City Smiles by a friend who absolutely loves them and mentioned how wonderful they are with her child. After my visit today, I can see why! From start to finish, my new patient appointment was amazing. The facility is state-of-the-art and spotless. Jami was incredibly thorough and explained everything as we went through the exam and cleaning. Their imaging and cleaning technology is truly impressive. I then met with Dr. Courtney, who was kind, professional, and took the time to clearly explain the upcoming procedures. Afterward, Ashley walked me through my options and reviewed my insurance coverage in detail—she truly went the extra mile. I also want to give a special shoutout to the woman at the front desk. When I stopped by last month to check the place out, she was so welcoming and informative, which made a great first impression. This is officially our new dentist! Thank you Grove City Smiles!
Thank you so much for this incredible review! We’re thrilled to hear that your first experience with us lived up to the recommendation—and that it made such a strong impression. We’re lucky to have a team like Jami, Dr. Courtney, Ashley, and our front desk staff who genuinely care about making every visit comfortable, informative, and welcoming. Your kind words mean a lot to all of us, and we’re honored to be your new dental home. We look forward to taking great care of you for years to come! Welcome to the Grove City Smiles family!
Fantastic experience: Easy scheduling with excellent availability that fit my schedule. They contacted me the day before so I knew what out of pocket expense to expect. The hygienist was knowledgeable, thorough, and addressed my concerns. The dentist was the same and even referred me to another provider for a medical condition that I am experiencing. They did not blow me off when I presented my concerns. Everyone is always so friendly and kind. I couldn’t recommend this place enough. A+ in care and Customer Service!
Thank you so much for your thoughtful and detailed review! We’re so glad to hear that scheduling was easy and that our team was able to accommodate your needs. It’s wonderful to know that you felt heard and cared for by both your hygienist and dentist—we truly strive to make every visit thorough, compassionate, and personalized. We appreciate your kind words about our team’s friendliness and the level of service you received. Your recommendation means the world to us. Thank you again for trusting us with your care!
Fantastic experience: i typically avoid going to the dentist because i have such bad anxiety around it, i was nervous to go today. from the moment i walked in i felt incredibly welcome. everyone there was amazing, my dental hygienist (marissa i think) was absolutely WONDERFUL. got thorough x-rays done and was talked through every one of them. felt like my opinion was heard and valued and cared for. i felt very comfortable and my anxiety quickly was subdued due to the caring nature of the workers of grove city smiles. the doctor was amazing and thorough and helpful, and came up with a plan very tailored to my needs. i can’t recommend this place enough and im very excited to move forward with my care there!!! 10/10 experience.
Thank you so much for sharing your experience with us! We understand how difficult it can be to overcome dental anxiety, and we’re truly honored that you chose Grove City Smiles. It means the world to hear that you felt welcomed, cared for, and truly heard throughout your visit. We’ll be sure to pass along your kind words to Marissa and the rest of the team—they’ll be thrilled to know they made such a positive impact. We’re so glad you’re feeling confident about your care moving forward, and we’re excited to continue this journey with you. Thank you again for the thoughtful review and your trust in us!
Fantastic experience: I took my daughter to the pediatric side of Grove City Smiles and they were wonderful! It was her first dental experience and she was feeling nervous but the wonderful staff and warm environment made her feel much better! She wants to go back and have them brush her teeth again today!
Thank you so much for sharing your experience. We are so happy to hear your daughter had a great first experience. Grove City Smiles and The Grove Pediatric are separate entities and we will be sure to share your wonderful review with them!
Fantastic experience: Made you feel at ease. Provide excellent care. Professional and caring staff.
Thank you so much for your kind words! We're glad to hear that you felt at ease and well cared for during your visit. Our team takes great pride in providing professional and compassionate care, and your feedback means a lot to us. We look forward to seeing you again!
Fantastic experience: Wow, you guys are great! From the emergency call I made to your office to fitting my dad in that same day to how you treated us when we got there and how friendly you were from front desk to the doctors...again wow! Thank you! Literally hours beforehand, we had a totally different experience at another dentist where they weren't helpful or knowledgeable and definitely not friendly, you smashed all expectations away!
Wow – thank you for such an amazing review! We’re so glad we could be there for your dad when you needed us, and it truly means a lot to hear that every part of your experience—from your first call to your visit with our team—was a positive one. We always aim to treat our patients like family, and we're thrilled to know we made a difference after a tough experience elsewhere. Thanks again for your kind words—we’re here whenever you need us!
Fantastic experience: I truly appreciate Dr. Craig and her staff. Very knowledgeable, caring, and accommodating.
Thank you so much for your kind words! We're grateful for your trust in Dr. Craig and our team. It's always our goal to provide knowledgeable, compassionate, and personalized care, and we're so glad to hear that reflected in your experience. We look forward to continuing to support you!
Fantastic experience: Awesome patient care! Most thorough new patient initial exam. Jesse led me through every step. I didn't have to wonder what was next. Dr Jones was very personalble as well. HIGHLY RECOMMEMD!!!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your initial visit. We truly care about making every patient feel comfortable, informed, and well cared for — we're glad that came through. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Very nice people. Doctor was very good and knew his shit. I will be coming back
Thank you so much for your kind words! We're glad to hear you had a great experience and that you felt confident in the care you received. We look forward to seeing you again!
Fantastic experience: I didn’t have to wait long at all for my appt. My teeth felt so clean & my mouth refreshed. Everyone is so nice and knowledgeable. I would recommend Grove City Smiles
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and felt refreshed after your visit. Our team works hard to provide efficient, knowledgeable, and friendly care, so it means a lot to hear your feedback. We truly appreciate your recommendation and look forward to seeing you again at Grove City Smiles!
Fantastic experience: The best dentist that I have be to in along time! Every one professional at the time home town friendly. Thank you! Brock Smith.
Thank you for sharing your experience, Brock. We are thrilled to hear you enjoyed your visit with us.
Fantastic experience: All people working there are very people friendly and very good at what they do. A pleasure to go to their office
Thank you for sharing you're experience!
Fantastic experience: Incredible experience, I am a cancer patient receiving chemo. The dentist, hygienist and assistant were knowledgeable, compassionate and incredibly helpful. We have a plan to protect my teeth moving forward. Aside from that I had a same day appointment and my work is being done the next day. Incredible!!
Thank you so much for your kind words and for trusting us with your care during such a challenging time. We're truly honored to support you and are so glad to hear that you felt informed, cared for, and well taken care of by our team. Your health and comfort are our top priorities, and we're committed to helping you protect your smile every step of the way. Wishing you continued strength and healing—thank you again for your heartfelt review!
Fantastic experience: Absolutely amazing!! Great people and do an awesome job!
Thank you so much for the wonderful review! We're thrilled to hear you had such a great experience with our team. It means a lot to know you felt well taken care of—we look forward to seeing you again!
Positive experience: My wife and I have been coming here for about a year now and they've been great. Very friendly and professional. Would recommend checking them out
Thank you both for being a part of our dental family over the past year! We're so glad to hear that you've had a positive experience with our team. Your recommendation means a lot to us—we truly appreciate your trust and support!
Fantastic experience: I love Grove city smiles. Everyone there is very friendly and respectful. Their goal is to give you excellent care, and they have succeeded.
Thank you so much for your kind words! We're thrilled to hear that you've felt welcomed and well cared for. Providing excellent care in a friendly, respectful environment is always our goal, and it means the world to know we've succeeded. We truly appreciate your support!
Fantastic experience: Terrific place to have dental work done. It's a clean comfortable office. I don't know what else to say except the service was exceptional including the dental hygienist that took care of me. Best dental visit I've ever had. Will be returning!
Thank you so much for your wonderful review! We're so glad to hear you had such a positive experience—from the cleanliness and comfort of the office to the exceptional care from our team. Hearing that this was your best dental visit ever truly means a lot to us. We look forward to seeing you again soon!
Fantastic experience: As a new patient, the experience was phenomenal. Dr. Mike was incredible and very thorough. Staff was extremely friendly and thorough as well. Left with no pain still in no pain day later.
Thank you for the kind words! We're so glad you had a great first visit and are feeling pain-free. Dr. Mike and the team appreciate your feedback!
Fantastic experience: Thanks for taking care of me on such short notice. Everyone here wea very helpful and friendly. Definitely recommend this dentistry for everyone
Thank you for the great review! We're happy we could help on short notice and truly appreciate your recommendation!
Fantastic experience: I was having bad tooth pain, scheduled an appointment on July 14th and they took very good care of me. Dr. Mike was great! They got plan together to take care of everything. I highly recommend.
Thank you for your review! We’re so glad we could help relieve your pain and get a treatment plan in place. Dr. Mike and the team appreciate your recommendation!
Fantastic experience: first time coming here to get my teeth cleaned.They were super kind and very gentle on my teeth. My teeth and gum are more sensitive - but I didn’t feel any pain at all. They were also very reassuring! Definitely recommend this place.
Thank you for sharing!!
Fantastic experience: Every one in the office great Dr Jones was great getting me fixed up
Thank you for sharing your experience!
Negative experience: Scheduled a first appointment to have a filling replaced. I expected to only have that done because at no point on the phone call was I told otherwise, but came in and had a whole work-up instead, including a cleaning, before addressing the small issue I had. To say I was not prepared for all of that is an understatement. The intake is like nothing I have ever experienced. While the hygienist was quick and kind, it still felt like a whole invasive experience, something I did not welcome but felt caught up in. They took probably 10 or more x-rays, a whole 360 degrees head scan, pictures of my face, and then wanted me to hold my mouth wide open with this metal contraption to take pictures of my teeth. The last bit made me very uncomfortable and felt extremely invasive. All the while commenting on all aspects of my teeth, mouth size, cleanliness, etc. Then they measured every bit of my gums for probably 5 minutes, notating this while another typed, also notating work done on the teeth, etc. In the end, I was there for 2 hours. I just wanted the filling replaced, but I would have understood a simple exam first. While I assume they have good intentions, this was a lot to bear on a first visit, knowing that I had dental anxiety which was documented and confirmed with the staff, and without any proper preparation. The good things I can say are really over-shadowed by this experience.
Thank you for sharing your feedback about your recent visit. We value every patient’s experience and are committed to providing high-quality care to all who come to our office.
As part of our process for new patients, we perform a comprehensive set of diagnostics in accordance with Ohio State Dental Board guidelines. This thorough approach helps us identify any underlying issues and provide the most effective treatment. We believe in full transparency, which is why we take multiple photographs—to establish a clear baseline and openly share findings with our patients. While we understand this may have felt like a lot—especially with dental anxiety—each step is essential for accurate care planning.
We reviewed the recording of your initial phone call and confirmed that our team documented all your concerns and scheduled your appointment to reflect that. During your visit, we prioritized the treatment you requested and adjusted our schedule to complete it the same day.
We do acknowledge that the length of the appointment was not clearly communicated, and we sincerely apologize for that oversight. Since every patient’s needs are unique, the full scope of an appointment often isn’t clear until the exam is completed.
If you’d like to speak further about any concerns, we’re happy to continue the conversation. Your comfort and understanding are important to us.
Fantastic experience: Very clean and friendly establishment. Felt comfortable from the front door. Staff very knowledgeable and explains things to where you understand it. Dr Craig was confident and gentle. Talks you thru the process. Very comfortable with her. Awesome place!
Thank you for sharing your experience!
Negative experience: Nice people, till you complain about something, then it turns south real quick. I am still in pain from a procedure done about 3 months ago. Went three times to see if it could get fixed and they could not .Their answer was to send me to a different dentist who specializes in the type of pain I was having Also, the reasonI originally went for, after charging me a couple grand for things that were questionable, they wanted a specialist to take a look. Why didn't they tell me this in the first place? I am handicapped physically. This office is not handicap compliment. If you have money to burn, this is the place for you. Otherwise steer clear.
James we are sorry to hear you’ve been experiencing ongoing pain, and we genuinely hope you find relief and answers with the specialist we have referred you to. Our goal is always to provide the highest quality care, and when a condition requires expertise beyond the scope of our practice, referring to a trusted specialist is in the best interest of our patient’s health and safety. We would never want to do any treatment that is not the absolute best. We have referred you to specialists that we trust the most, however I understand that sometimes they do not take every insurance. If this is the case, I would recommend that you please contact your insurance provider to find a specialist that takes you insurance.
We also want to address some important context. While we welcome all feedback, it’s essential to note that our staff has consistently treated you with professionalism and respect — even during several visits when you yelled, used profanity, and behaved rudely toward team members. We maintain a zero-tolerance policy for abusive behavior to ensure a safe and supportive environment for all our patients and staff.
Additionally, contrary to the suggestion in your review, our office is fully handicap accessible. We have consistently accommodated your needs, including providing a wheelchair for you at each visit to ensure your comfort and mobility.
We remain committed to compassionate care and respectful communication. Should you wish to discuss your experience further in a constructive manner, we welcome the opportunity.
Fantastic experience: I’m a new patient at Grove City Smiles, and I have also brought my 3yo son. The whole office is great!! We’ve had nothing but good experiences and I highly recommend.
Thank you for sharing your experience, Alyssa!
Fantastic experience: Absolutely a great experience. I will not be terrified Any more about going to dentist The latest in technology was used..No pain whatsoever. Thanks for a job well done to Dr Mike and a very special thanks to Hygienist Jessica
Thank you so much for the great feedback, Larry! We are happy to hear we were able to make you comfortable during your visit. We look forward to seeing you soon!
Fantastic experience: I hate the dentist but they did everything they could to make me feel comfortable.
Happy to hear this! Thank you for sharing!
Positive experience: Everyone was great! Very relaxing and reassuring. The only negative thing I have to say is that I was told that I had some infection going on but wasn't prescribed anything.
Thank you for sharing!
Fantastic experience: Grove City Smiles is a Fantastic dental office!! This was the best dental appointment/experience I’ve ever had. The staff is so friendly and professional. My hygienist Bethany was all smiles and such a happy person. She was gentle with all the yearly X-rays and gentle when cleaning my teeth. She was very efficient and thorough. Dr Jones was so bright and cheerful and very easy to talk to about all the concerns with my teeth. Dr jones explained my issues clearly and we came up with a plan. I knew what the timeline was before I left the office. I highly highly recommend this dental practice. My exam and X-rays were more comprehensive than I’ve experienced in the past. Showing me colored pictures of what the doctor sees really helped me understand what was happening with my teeth. They also got me right in for an appointment which I so appreciate!
Thank you so much for sharing your experience and the kind words. We are happy to hear your visit met and exceeded your expectations. We look forward to our next visit together!
Fantastic experience: I have been coming here for less than a year. In the 2 visits, I am very pleased so far. The staff is friendly, knows there atif, and does what need to be done. The work has been good and reasonably priced. I had a problem with my dental plan. They were very understanding and helped tremendously to get it resolved.
Thank you for sharing your experience!
Fantastic experience: Everyone was very helpful. Service was fast but thoughtful! I will definitely keep using grove city smiles!
Thank you, Jennifer!
Fantastic experience: Great. Super nice group of ladies. Handled me with care and understood when I told them my mouth was super sensitive. They didnt go poking around and gave me an exact course of action on how to get me taken care of. They was able to get me in the same day with a small fee. Definitely recommend
Thank you for the kind words and sharing your experience, Drew!
Fantastic experience: Smiles is always great. Dr Jones does a great job in fixing what is wrong and helping you maintain mouth health.
Thank you, Randall!!
Negative experience: I took my son to this place and they was very negative. They also was talking about what work needed done on his mouth in front of other patients that was in the waiting room… That was very wrong and disrespectful!! it can be a HIPAA violation for a dentist to discuss a patient's information, including their health status or treatment, in a waiting room where other patients can hear. This is because doing so could be considered an unauthorized disclosure of Protected Health Information (PHI). !! Never would recommend this place to anyone !! You don’t even deserve one star!!
Stephanie, we’re truly sorry to hear that you were dissatisfied with your son’s recent visit to our office. We take patient comfort and privacy very seriously, and we appreciate the opportunity to address your concerns.
Regarding the presentation of treatment information in the lobby, we want to assure you that our checkout areas are designed to maintain discretion and provide a level of privacy. That said, we understand that preferences vary, and we always offer the option to review treatment details in a private room upon request.
Had we known you or your son were uncomfortable at the time, we would have been more than happy to accommodate that preference. We regret that this was not communicated during the visit, and we sincerely apologize for any discomfort this may have caused.
Your feedback is valuable, and we will continue to look for ways to improve the experience for all of our patients and their families.
Fantastic experience: Great friendly people and they do their job very well. They do an awesome job at making you feel welcome
Thank you, Jonathan!
Fantastic experience: On time, efficient, friendly and explained everything in detail. Very fair pricing and never felt rushed.
Thank you for sharing!
Fantastic experience: Very clean and beautiful facility. Tori and Dr. Courtney were so wonderful and nice and made me feel taken care of and comfortable!
Thank you, for sharing!
Fantastic experience: I received a very Courteous, Professional, Detailed and Informative 1st time visit. The aforementioned can also be said of the support staff. Definitely impressed. So much so, that I've scheduled more upcoming visits to have more dental procedures done.
Thank you for sharing, Paul!
Fantastic experience: The service I received today was A+ and I am looking forward to my next visit believe it or not. Professionalism at its best! Thanks to all the staff for making my first visit a great experience.
Thank you for sharing, Charlotte!
Fantastic experience: The entire staff was great. Dr Sara and Aanya were so compassionate. I will be coming here for all dental needs. 6 mos later: back for cleaning and had Bethany. Fantastic! Dr Sara was again - top notch! 5/1/2025: Dr Sara was out today, but the dr who checked my teeth was very friendly. Jess, the hygienist, was wonderful. Once again stars!
Thank you for your continued praise, Sheree!!
Fantastic experience: Grove City Smiles is hands down one of the best dental offices I’ve ever been to. From the moment I walked in, everything was efficient and well-organized — no long waits, no runaround. The staff was incredibly thorough during the exam and made sure I understood exactly what was going on at every step. What really stood out to me was how honest they were about what I actually needed, without trying to upsell unnecessary procedures like so many other places do. On top of that, the entire visit was surprisingly cost-effective — high-quality care without the inflated price tag. If you’re looking for a dentist that values your time, your wallet, and your health, Grove City Smiles is it.
Thank you for sharing, Ian!
Fantastic experience: 5 Stars – Highly Recommend! We visited Grove City Smiles for the first time today, and I couldn’t be more pleased! My kiddos absolutely loved it—which says a lot when it comes to a dental visit! The office is spotless, modern, and clearly state-of-the-art. The entire staff was incredibly friendly, and the service was prompt and handled with genuine care. As a parent, I’m beyond happy to have chosen such an excellent dental office. We’re definitely sticking with them!
Thank you, Veronica! We are happy to hear your family enjoyed their visit with us!
Fantastic experience: Beautiful clean office. Get excellent care from moment walk in the door to leaving. Professional care. Staff and dentist listen to concerns and answers all questions. Can totally relax with their dental care services.
Thank you for sharing!
Fantastic experience: I knew I needed a tooth worked on but who has time for that? Well today, I woke up and decided I'm done babying my tooth. I went online and scheduled an "emergency" appointment, which they had for today. I called to see if I could get in earlier and they said come on in! I went in expecting to have a root canal, and after a quick x ray was informed I only needed a crown! Very knowledgeable, quick, and no fluff. They explained what I needed and got to work like a well oiled machine. I couldn't be happier with the results and the way I was treated.
Thank you for sharing your experience!
Fantastic experience: Easily the best experience I’ve had at a dentist’s office! Everything from the clean and modern facility to the extremely friendly staff made the experience a 10/10. Would recommend this place to everyone!
Thank you for sharing your experience!
Fantastic experience: Every member of the staff was friendly and helpful. It was my first time to a dentist in a while, and my hygienist took her time to explain everything and make sure I was doing well through the whole process. Hands down the best experience I have had.
Thank you for sharing!
Fantastic experience: Super friendly and personable from the moment I walked in the door to the moment I left. Ann Marie made my experience great. So glad I finally decided to make the switch and get my smile back!
Thank you for sharing!
Fantastic experience: Grove City Smiles did a fantastic job, as always! I really appreciate that they’re a family-friendly dentistry. From start to finish, you’re treated with kindness and professionalism. The office is always spotless and well-maintained, which really adds to the comfort and peace of mind. The waiting area is calm and welcoming, with coffee and water available. I also love the overhead TV—it’s a great distraction during procedures. Dr. Pappas is amazing and incredibly detail-oriented. Everyone on the team has wonderful bedside manner. I’d absolutely recommend them—10/10!
Thank you so much for the kind words and sharing your experience!
Fantastic experience: My son left a happy camper after X-rays and a cleaning. He actually told me they were very gentle with him, and it made him comfortable….
Tara, we are so happy to hear your son was comfortable and happy during his visit. We look forward to next time :)
Fantastic experience: After changing dentists for the first time in 15 years .grove city smiles is the 21st century of dental care.i couldn't believe the advancement in imaging. They really explained everything so even i could understand. Very friendly
Thank you for sharing your experience! We look forward to our next visit together :)
Fantastic experience: Paige is always very gentle. Never have I had a bad experience there.
Thank you for sharing, Sheri!
Fantastic experience: Grove City smiles just friendly and nice inside. I tried to understand the conversations customer because no interpreter it is ok I will try my best
Thank you, Vera!
Fantastic experience: I couldn’t be happier with the professionalism and kindness of the staff. I love to get my teeth cleaned by Jessica!
Thank you for sharing, Ruth!
Fantastic experience: I’m fairly new to the area and have had three appointments with Grove City Smiles. Everyone I have come in contact with from the front desk to the dentist chair has been so helpful. Dr. Jones and her assistants make you feel comfortable throughout your procedure. They have done a great job on addressing the dental issues I had.
Thank you for sharing your experience Cynthia. We look forward to seeing you again in the future.
Fantastic experience: Doctor Sarah & Jess did a great job! Good communication & professional work. Felt comfortable & safe. No pain while they were working.
Thank you for sharing!
Fantastic experience: My visit was for 2 crowns. The crowns were digitally outlined & made in their own office so no silicone mold was necessary. I left with.permanent crowns adjusted perfectly to my bite. They were very considerate & gave me breaks if I did a hand signal. Felt nothing the entire time. They are definitely the best dental office I’ve ever been to.
Thank you for sharing!!
Fantastic experience: I loved every one that I’ve had an interaction with at this office. Dr Craig is awesome!
Thank you for sharing!!
Fantastic experience: My first appointment was today. I loved the staff, the office was very clean, they did great.
Negative experience: Crowns and fillings that don’t match. Surprised me with a 700.+ bill, even when I told them don’t do the procedure if my insurance doesn’t cover it. Lots of money collected from insurance prior! Fussed at me because I wanted dark fillings replaced. I had good insurance coverage plus a benefit card. Didn’t offer to sit down and go over the charges and a why I owed 700 +.
Marie, we do apologize for any inconvenience you may have experienced. We would have loved the opportunity to address your concerns with the fillings and crowns if given the chance but can’t do so without knowledge of the concern. As a courtesy to all our patients we do our very best to provide the most accurate insurance and patient estimates that we can based on the information that the insurance companies provide us but ultimately it is the patients responsibility to know and understand their plan fully. All estimates are given with the mutual understanding that anything unpaid by the insurance does become the patient’s responsibility. We did attempt to explain this to you and would be happy to discuss it further if you would like. Please feel free to give the office a call at 614.350.5300. Thank you for your feedback.
Fantastic experience: Today I visited Grove City Smiles for a cleaning and a new crown. Jessica, my hygienist was wonderful. She even administered my anesthesia and I didn't feel a thing. Dr Craig and Justice did a great job with my crown. The office is beautiful. all employees are super professional. I would highly recommend this office.
Thank you for sharing, Cathy!
Fantastic experience: I thought Dr Pappas explained everything that needed work. It was quite a bit of work and I will need him to explain again because there is so much to do. The staff, that I met, were friendly. The exam rooms were clean. I also like the fact that certain procedures can be made in his office. Dr Pappas was friendly. This was only my 1st visit. I have several visits scheduled in the future. So far, I have no complaints except the cost of future work. I doubt any one is thrilled to pay the Dentist bill after they had work done. I just want this completed. My last appointment I was not totally happy with the assistant. I felt she was unnecessarily rough. ️Today the Dentist and assistant did a very good job. They were patient and took their time to be gentle. I had never met them before. Dr Joan was very nice. ️Today a young lady named Justice work on my teeth. She was very precise and professional. I appreciated the time she took to make everything look good. Dr Pappas is still a good dentist in my opinion. I would recommend him. I saw Dr Pappas last week and he was precise & honest with me. I appreciated all the care that he and his staff provided. There are ample staff available to help with your dental care and waiting time is short yet he will spend all the time needed to explain things or take care of you. Call them & find out for yourself.
Thank you for providing this feedback. We are delighted to hear your first visit with our office met your needs and expectations. We look forward to continuing that at your future visits.
Fantastic experience: I’ve always been very anxious about the dentist. After having not been in a long time, I booked an appointment at Grove City Smiles. Everyone I’ve dealt with there has been fantastic but particularly Ann Marie! She has been fantastic at my appointments and has made me feel at ease and not feel bad about the work I need done. Thanks to Ann Marie and the whole team at Grove City Smiles, I feel good about my teeth.
Thank you for sharing!
Fantastic experience: I have extraordinary dental phobia. They accommodated my request for Laughing Gas without hesitation or judgement. I got a deep cleaning and a filling and it was frankly lovely (as dental experiences go). Thank you Grove City Smiles, you get to keep my teeth healthy forever now!!
Angela, thank you for sharing your experience. We are thrilled to hear we were able to make your experience enjoyable! See you soon :)
Fantastic experience: I have had terrible experiences with dentists in the past, when I walked into grove city smiles I was AMAZED! It’s so comforting and beautiful inside and the dentist was absolutely awesome!! Definitely would recommend checking them out, you won’t be sorry!
Thank you, Machell!
Fantastic experience: I was greeted as I came into the office. I was soon escorted back to the exam room. The Doctor and assistant were nice and placed a crown on my tooth. There was no pain and all went well. I highly recommend Grove City Smiles.
Thank you, Jerry!
Fantastic experience: Dr . Jones and Tori were fantastic!!! They took the time to explain my problems in detail!!! They helped figure out a great course of action that I'm sure will work!!! Thanks to them and also, Ashley at the front desk helping with my future appointments!!! Great dental experience!!! Thanks again!!! Barry Andriko.
Thank you for sharing, Barry!
Fantastic experience: Torie is just the best! Always very thorough and explains everything that is going to happen during the appointment. No other office would let you put on a documentary about the hawker hurricane while getting your teeth cleaned.
Fantastic experience: I'm one of the biggest scary cats of all times. I have had very bad experiences with dentist. But so far this group of wonderful people have treated me great. I would recommend them to everyone. Thank you to all at Grove City Smiles
Thank you for sharing, Rita!
Fantastic experience: Friendly staff. They did a wonderful job as I needed two crowns. My first experience with this office. I am happy I came here. Thank you.
Thank you for sharing KB!
Fantastic experience: Best dentist office/ clinic ive been to. Definitely recommend. Love the environment. Love the staff. They break down step by step where is easy to explain. Also very friendly and welcoming.
Thank you, Noel!
Fantastic experience: I don't think I have had a bad visit here. Beautiful office that matches all the beautiful people you encounter here. Not once did i feel like anyone was judging me. I had all my teeth pulled. And got dentures. I don't like the dentist. But this is the best one I found yet. You want the best, make your appointment!
Fantastic experience: All the staff is amazing and friendly. The knowledge and care for patients is obvious the moment you sit in the chair. Dental needs are addressed timely and effectively. Communication is amazing and easy. Scheduling a appointment that fits your schedule is easy!! The overall atmosphere is amazing and welcoming.
Thank you for sharing, Tiffani!
Fantastic experience: Super friendly and efficient staff. So happy I made the switch to Grove City smiles. Always feel comfortable during my appointments. They have allowed me to overcome my fear of dental visits.
Thank you for sharing, Gordon!
Fantastic experience: Absolutely loved the office and employees. Everyone was so sweet. They really listened to me about my concerns, did a very in depth exam and explained the process the entire way. Plus I was able to make an appointment for the very next day!
Thank you for sharing your experience, Taylor!
Fantastic experience: I have been going here for several months, and always have a good experience. The staff is very caring and like to make sure you are comfortable. The Doctor's are gentle and very caring about making they're patients happy. They always greet you with a smile. I would recommend Magnolia dental for anyone looking to have a good experience.
Fantastic experience: The dental office is BEAUTIFUL, modern, clean and has the newest technology! The staff are very friendly and knowledgeable! The doctor made me feel comfortable and explained everything that needed to be done and why! They also laid out a plan for all the work that needed to be done and the costs. I was initially apprehensive about going to my next appointment to have an old crown removed, a new one put on, and a deep cleaning all in one day. To be honest, I was dreading it (because of bad experiences in the past with other practices.) I am terrified of going to a dentist. Not anymore!! The work that was done was top of the line and it was an excellent experience! They all made sure I had no pain!! This recent appointment I had the same great experience! All the staff are so welcoming, too! Thank you so much for the extra attention you all gave to make me feel comfortable. I have already spread the word about your excellent practice! I am 67 years old and have NEVER had a good experience with a dentist until NOW! From now on, I will be diligent about having my dental work done in a timely fashion at Grove City Smiles!! I can't say enough good about Grove City Smiles!!! You all ROCK!! Thank You!
Thank you for the kind review, Alison!
Fantastic experience: Today was my first experience at Grove City Smiles. I was able to get my crown made in house the same day. This was welcomed change from my previous dentist, where I had to get fitted for a new crown and have a temporary crown placed, then schedule a separate appointment to get the temporary crown removed and the new one placed. Not only is that inconvenient (aren’t we all busy?!), but it’s also unpleasant to keep disrupting healing gums. This process was efficient and the staff were all very kind. They explained the procedure while they were doing it and help go through my bill and what I’d be expected to pay in detail. The office was also very clean. Happy to say I’ve found a new dentist for my family and my dental needs. Highly recommend!!
Thank you for sharing your experience, Jac!
Fantastic experience: I had an excellent experience at Grove City Smiles. From the moment I walked in, the staff was warm and welcoming, making me feel at ease. The clinic was clean, modern, and well-organized.
Thank you for sharing your experience!
Fantastic experience: Able to work me in today and start replacing mouth piece. 1-20-25 On time-in and out quickly. Everyone happy and pleasant doing their jobs. Very welcoming office environment. 2/6/25 Great visit-able to get my new partial plate adjusted before vacation in 2 days. Excellent office and staff. Strongly recommend them
Thank you for sharing, Sally!
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