Dental Arts: Kari Bartlett, DMD, FAGD
Information about Dental Arts: Kari Bartlett, DMD, FAGD
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-15h
- saturday: (closed)
Cosmetic and Family Dental
Our comment from Best Dentists Club about Dental Arts: Kari Bartlett, DMD, FAGD:
Dental Arts: Kari Bartlett, DMD, FAGD is a highly regarded dental practice that is well-loved by its patients. Many clients have expressed their gratitude for the compassionate and professional care provided by Dr. Bartlett and her team.
The following are some standout features that make this dental office a preferred choice:
- Friendly and welcoming staff who prioritize patient comfort.
- Thorough explanations of procedures to ensure patients feel informed and at ease.
- Quick and efficient service with a focus on minimizing wait times.
- Accommodating to urgent cases, as highlighted by a patient whose child received immediate attention for a toothache.
- A positive atmosphere where patients leave feeling valued and satisfied with their care.
In summary, Dental Arts is praised for its excellent patient care, clean facilities, and a highly supportive environment, making each visit a pleasant experience. Many clients recommend this practice and express their intent to return.
Dental Arts: Kari Bartlett, DMD, FAGD: Reviews
Fantastic experience: I’m so glad I found Dr. Bartlett and her team. Cleaning, professional, and kind.
Thank you very much for your review. Hope to see you again!
Fantastic experience: My dental hygienist, Gabby and Dr Kari Bartlett were professional and listened attentively before and during my visit. Thank you for your compassionate care.
Hi, Ronald. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: They are very nice !! My son had a really bad toothache and nobody could see him..I called multiple dentist and it was gonna be at least a month before.they could see him.But Dental Arts took him in the NEXT DAY !!! My son gets very nervous going to the dentist, but they was AWESOME and now maybe it won't be so hard getting him to go now !! He said everyone was super nice !!Thanks so much !! Lathan Cook !!
Hi, Lj. Thanks so much for taking the time to write us a review.
Fantastic experience: Sandra was awesome as always. She did an amazing job. Dental Arts is the place to go. Dr Bartlett is the best!!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I’m am very pleased with their staff and Dr Bartlett. I am not terrified going to the dentist anymore. They try to make you feel comfortable as possible.
Thanks for the stellar review, G.
Fantastic experience: Best Dentist office around. They take good care of you and always checking to see if there is anything else that needs taken care of. Nice facility and friendly folks
Hi, Joe. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Very friendly and professional staff. Sensible approach to care plan. Financial options available.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Everyone is friendly at Dental Arts. They take their time, are thorough, and explain your options for treatment.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dental Arts, in Cullman, AL is a wonderful office. My Aunt is 82 is a new patient since beginning of 2025 with no dental insurance. She needs some extensive dental work. They are kind, gentle and fair pricing.
Hi, Tinilee. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I'm the biggest dentist coward that ever lived but Dr. Byerly and Gabby were WONDERFUL!!! I was so nervous but they were so gentle and reassuring. I'm so glad I switched to Dental Arts.
Thanks for the stellar review, Beth.
Fantastic experience: The facility was very clean and aesthetically pleasing. The staff was very friendly and welcoming! I don’t favor going to the dentist because of the noise the tools make and my hygienist made sure I was ok and comfortable every step of the way!
We're elated you felt comfortable and at ease during your visit with us! Providing a welcoming and calming environment is one of our top priorities, and it’s fantastic to know our team achieved that for you. We're so grateful for your kind words and hope to see you again soon!
Fantastic experience: They did a great job. Had lost a crown but needed surgery to remove where the lost crown had been. I am very pleased with the professionalism of the staff. Highly recommend..
Thanks so much for sharing your experience, Sandra! We’re delighted to know our team could provide the care and professionalism you deserve. It’s wonderful to hear your recommendation and we’re here for anything you might need in the future!
Fantastic experience: Wonderful and caring staff! Already made appts. For next year.
Thank you very much for your review. Hope to see you again!
Positive experience: The staff was friendly and the dentist was able to see my daughter's semi-urgent situation quickly and she was positive about her experience. Not our first time there, and every appointment has been a good experience.
Hi, Matt. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Love, love, love Dr. Bartlett!!!! I drive 1 and 1/2 hrs one way to see her because she is the best!!!! She is so caring and gentle with me. Her and her team did my bottom implants and more work on my top teeth. To say I am pleased is an understatement. I am ecstatic!!!!!!
Thanks for the stellar review, Reba.
Fantastic experience: Very impressed with all of the staff that I met! My hygienist explained everything well and talked me through everything before doing it and made sure I was comfortable the whole time.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I highly recommend their services; their professionalism significantly streamlined the entire process.
Hi, Paula. Thanks so much for taking the time to write us a review.
Fantastic experience: By far the best dental office I have been to! The entire staff was very friendly!
Thank you very much for your review. Hope to see you again!
Fantastic experience: I have super bad anxiety when visiting a dentist, especially when it’s a new one. I want to give a huge Shout out and Thank you to hygienist Brittany B. She went above and beyond explaining step by step what she was going to do before she done it, and she kept asking me if I was ok. She was wonderful with me and answered everyone of the 50 questions I ask her. She made a normally uneasy experience for me , good and I am so Thankful to her!
Thanks for the stellar review, Amy.
Fantastic experience: I love dental arts! Every person you come in contact with has excellent customer service skills! Dr Byerly is so patient and explains everything she is going to be doing! I highly recommend this practice!
Hi, Stacy. Thanks so much for taking the time to write us a review.
Fantastic experience: Very professional - everyone was very pleasant - nice facility - my experience was A+ Sandra is very pleasant and does a amazing job!
Hi, Scott. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Great staff. Explains everything and makes sure you are comfortable during your time there.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: They did a great job! My son loose tooth had broke off and only half came out. They worked him in on a Friday when everyone else was closed. He was so thankful. He was complaining it was sore and he couldn’t eat before it was pulled.
Hi, Regina. Thanks so much for taking the time to write us a review.
Fantastic experience: Everyone was really nice. I was very pleased with my visit which I had been dreading. They made me feel very comfortable. Thanks
Thank you so much for your delightful feedback! We're over the moon to hear that our team helped ease your nerves and made you feel comfortable. It’s our aim to turn dental visits into positive experiences for everyone.
Fantastic experience: Dr. Kari is one of the kindest health care professionals I’ve ever met. I can tell she cares exponentially about her patients’ wellbeing, and she’s the best of the best and won many awards.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I was very surprised how organized the office was and the attention to detail that went into my examination. Everyone was great
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Always friendly, good teachers for me, have worked on several difficult problems, explain well and I learned what and why of what needed to be done. All was done very well, and I always feel like I’m part of a caring and trusting group!
Hi, Roberta. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr Leigh Haynes was absolutely amazing. Thank you for getting me in and helping me with my teeth. You are absolutely what I needed in a dentist not pushy, zero pressure and very informative your staff was knowledgeable and helpful as well. Thank you!
Thanks for the stellar review, Andrew.
Fantastic experience: ⁹I finally found a prof Dentist who did an excellent Job in cleaning my teeth Would recommend them to anyone Needing Dental work They are a cool team of prof. Dedicated dental employees
Hi, Rojario. Thanks so much for taking the time to write us a review.
Fantastic experience: Outstanding office. I love Dr Bartlett and all the ladies in the office. Very welcoming and eases my anxiety.
Hi, Lori. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I had my second cleaning at this dental office today, everyone was very friendly, I was in and out under an hour.
Thanks for the stellar review, Roberta.
Positive experience: Very professional, cared about my issues, worked with my insurance to get the best treatment at best price.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: They were very good at what they do, very polite, kept me well informed on what was happening, and most of all, no pain. I left very pleased!!! I would recommend them to anyone.
Thank you very much for your review. Hope to see you again!
Positive experience: They were nice. Once the dental assistant finished cleaning my teeth the only thing left to do was the dentist had to come and look at my teeth before I could leave. It took her 30 mins to come look at my teeth for about 1 min to tell me I’m good to go. That was a little frustrating. They are super nice, but I wish a little more time efficient.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I have used Dental Arts for years and I am very happy to have brought my daughter for her second dentist appointment after I learned they take kids. Her first appointment at another establishment was not very successful (to no fault of theirs). I was a bit apprehensive about this visit, but the staff was wonderful and accommodating. Thankfully my daughter behaved too, they even managed to get X-rays of my 3 year olds teeth! I cannot recommend Dr. Bartlett, Dr Byerly and their staff enough!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Best dentist in Cullman. Everyone is so friendly and you are in and out quickly.
Hi, Momma. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr. Byerly showed careful consideration of my well-being and was very in tune to any potential discomfort or anxiety. I’m very grateful to have a dentist who sees me as a person, not just a patient.
Hi, Jennifer. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: This is the best dentist office I've been to. Everyone was so kind and helpful and the wait time was far less than my last dentist. I would highly recommend going here.
Thanks for the stellar review, Wil.
Fantastic experience: Great office! Great staff! They are very attentive and treated me so well!
Thanks so much for taking time out of your day to leave us a review.
Negative experience: Terrible place with snooty people or should I say snooty women because it’s literally only women working there which I found weird but whatever it’s 2025, and even worse are the dentists attitude. They took out my silver fillings to replace with white ones. I had no pain or problems with my teeth or fillings until they touched them but of course I listened to the dentist because I figured she knew best and now my teeth and right side of my face have been in horrible agony for over a week and getting worse each day. And instead of fixing anything or helping me all they did was refer me back to the VA because I’m a disabled veteran and was referred to them by the VA because of proximity to my house. I came back because and i got met with the attitude of they just didn’t want to deal with the hassle of helping getting it fixed. Also the dentist said the VA will not pay for a root canal which is a lie because I just got off the phone with the VA and they will approve it. So the dentist didn’t want to admit her mistake and now I have to have a root canal on a tooth that should have never been messed with in the first place because the dentist wanted to replace the silver with white filler and then after messing up tells me to go back to the VA for them to deal with. So this place will use you for a cash grab but does not have your health as a priority just your money.
Thank you for your message. We agree it will be best for you to continue treatment with the VA. They are better equipped to handle the sensitive nature of your individual dental care.
Positive experience: In the process of a partial. Been years since going to a dentist.Had last pulled today. Fitted for partial. Every visit has been great. This is from someone who is terrified of a dentist. They told me the plan on the first visit and approx how much it would cost. Has not varied from it. Very very pleased with Dr. Bartlett and all the staff.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I recommend this place to any and everybody! The women that work here are all so nice, very knowledgeable about their work & great at reassuring you when you’re nervous lol. I was having my teeth cleaned in the same room as a little girl today and I could tell that she was a little nervous, like most kids are, but the kind woman cleaning her teeth kept talking to her the whole time she was there and making sure that she was fine and not stressed about having to be there in that moment. The women working here make having to go to the dentist something to look forward to <3
Hi, Kelsey. Thanks so much for taking the time to write us a review.
Fantastic experience: I enjoyed my first visit at Dental Arts! The Hygienist and Doctor explained everything thoroughly, and in terms I fully understood. Despite my anxiety over visiting the dentist, my visit was easy enough that I don’t fear any of my follow ups.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dr Bartlett is friendly and careful and takes her time. She answers questions and listens to concerns and then explains things well. Met various staff who have been kind and patient as well.
Thanks for the stellar review, A.
Fantastic experience: I was very nervous and they made me feel at home. I was informed of everything
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Took amazing care of my mother who has a fear of dentists since she was 6.
Thank you very much for your review. Hope to see you again!
Fantastic experience: The staff and dentist are all fantastic! They are kind and knowledgeable!
Hi, T. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: We always have a very pleasant experience in this office! The ladies in there are very accommodating, helpful and empathetic!
Thanks for the stellar review, Heather.
Fantastic experience: Had a great experience. Had teeth pulled a not really in a lot of pain.they did great an everyone was very nice.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Wonderful place they always do every they can to make you comfortable they are all super nice and very helpful and I would tell everyone to try them out 10/10 in my experiences with Dental Arts
Hi, Coty. Thanks so much for taking the time to write us a review.
Fantastic experience: Always a great experience when going to Dental Arts! The staff are very knowledgeable and caring! No complaints!
Hi, Elfa. Thanks so much for taking the time to write us a review.
Fantastic experience: Always a great experience when going to Dental Arts no complaints at all! Very caring staff!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Everybody was nice and profesional! They are very understanding of your situation and don’t force you to do anything you don’t want but rather educate you on the importance of your keeping up your dental health :)
Thanks for the stellar review, Maritza.
Fantastic experience: They absolutely amazing and so gentle. I’m terrified of the dentist and they have made my experience so much better than family dentistry. Amazing 10/10 for sure!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Always a great visit. They take real good care of you here.
Thank you very much for your review. Hope to see you again!
Fantastic experience: The staff is amazing! They were quick and very polite/sweet.
Thanks for the stellar review, Brittany.
Fantastic experience: The hygienist was very professional and nice. No wait on appointment.
Hi, Mary. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr.Byerly and her team have taken great care of me. Very happy coming here for all my dental needs.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I have severe dental anxiety, every person here went out of their way to make me comfortable. Would highly recommend this office and will continue to use them and the surgeon, Dr Ashley for any needs I may have!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: This is by far the best place to go too! Staff is great, especially with my kids!!! Highly recommend.
Hi, Angie. Thanks so much for taking the time to write us a review.
Fantastic experience: Madison and Mrs. Bartlett are the best !!! I recommend Dental Arts to anyone that needs dental work done.
Thanks for the stellar review, Terry.
Fantastic experience: This is a first-class practice with a superior dental experience. Five stars.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I couldn’t be happier with my experience in the office. The staff are so nice and encouraging. The procedure I had done went so well. Thank you.
Thanks for the stellar review, Anita.
Fantastic experience: I personally thanked Dental Arts today for excepting VA insurance and taking care of our veterans
Thank you very much for your review. Hope to see you again!
Fantastic experience: They were absolutely amazing, explained the whole process, and future visit. The hygienist was extremely nice and ensured I was comfortable during the cleaning. The dentist was extremely nice and helpful as well. I highly recommend them.
Hi, Steven. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: My husband and I travel 73 miles. Dr Bartlett is by far the best. She makes you feel at ease and explains everything in detail. I have the best hygienist, very gentle but does a great job. We highly recommend Dr Bartlett.
Hi, Lynda. Thanks so much for taking the time to write us a review.
Fantastic experience: It was very good they all were so sweet and nice and the Doctor was very sweet.
Thanks for the stellar review, Latrice.
Fantastic experience: Personally I have white coat syndrome. I can confidently say everyone there was kind and made me feel safe and comfortable. I have struggled finding a dentist office I was comfortable with, but I can definitely say I love this one!
Hi, Gabrielle. Thanks so much for taking the time to write us a review.
Fantastic experience: Super friendly staff and very kind and knowledgeable doctors! Would recommend to anyone!
Thanks for the stellar review, Casey.
Fantastic experience: Great staff and I had a wonderful experience I haven't been to the dentist in years...will definitely be going back
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Amazing friendly people. They were helpful and took care of my kid's needs! Highly recommend.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Very first experience with a woman dentist. Dr. Bartlett welcomed me & made me feel comfortable as she took a look at my old crowns. I had them done some years ago. Looking forward to my next appointment. Also the staff was amazing. Took time to ask me if I had any questions. I don’t enjoy going to the dentist & if I do go all I need is to feel comfortable. Highly recommend & glad I found Dental Arts on Google!
Hi, Wendy. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Everyone that I have talked to and met this week at Dental Arts was very kind and truly seemed to care about my fear and anxiety of dentist. After speaking with Dr. Bartlett and discussing a treatment plan, I am actually looking forward to getting a new smile, beginning next week. I have already recommended this facility to several people I know (that also have dental concerns and fear).
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: my first appointment towards getting my smile back , went great. the appt started , on time , everyone was very nice and professional, but personal enough to have my feeling at ease ! i look forward to the next step in my journey, in a few weeks. i would recommend Dental Arts to everyone , even just for regular visits. the staff is very nice , and helpful in answering, all of my questions!! i’m glad to have given them a try after almost giving up , all hope on dentist in the area !
Hi, Jeff. Thanks so much for taking the time to write us a review.
Fantastic experience: They have an amazing staff who were understanding and compassionate. They proved themselves very well equipped to handle nervous clients. Dr. Haynes is great. She is very thorough and seems happy to answer any questions before and after a procedure.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Love the personal care here. First dentist I've been to in 50+ years that doesn't shred my gums flossing during cleanings, they explain exactly what they'll be doing and what to expect, and they initiated working with my pulmonologist on safely performing dental procedures beyond cleanings. Thanks DA team!
Hi, Tamara. Thanks so much for taking the time to write us a review.
Fantastic experience: Their staff is awesome! I have never had a bad experience with them, I was always nervous going to the dentist but not here! Thanks for another good visit.
Thanks for the stellar review, Angela.
Fantastic experience: Dr. Bartlett and her team were awesome! My dog bumped my chin and broke my front tooth. They were able to get me in the same day, even me being a new patient. They did a fabulous job getting a post in and a temporary cap. I would highly recommend them!
Hi, Susan. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: First time there n had anxiety about going but they made me feel very at ease answered every single question i had and helped me to get what i need done when others told me dont and no cant do this i cant believe im looking forward to going back n getting my procedure done thank you
Thanks for the stellar review, Deborah.
Fantastic experience: Hands down the best dentist office in town! Friendly environment and a bunch of lovely ladies! They make you feel right at home and comfortable.
Hi, Karly. Thanks so much for taking the time to write us a review.
Fantastic experience: Love going to Dental Arts. As much as someone can love going to the dentist. Dr.Byerly is awesome and very personable. The staff is very professional. Very clean atmosphere.
Hi, Allison. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I appreciate the staff at Dental Arts in Cullman. I was greeted by staff at the front desk as I entered the building. They assisted me in filling out forms and I was promptly escorted to the room where my procedure was to be performed. Dr. Bartlett and her assistant explained the procedure that I was to receive and asked if I had any questions. Their primary concern was ensuring that I received the best care possible, that I understood what was taking place every step of the visit, and that I was comfortable and pain free. I don’t enjoy going to the dentist but they made the visit as positive an experience as anyone could hope for. Thank you for your professionalism and caring attitude.
Thanks for the stellar review, Franchot.
Fantastic experience: We have only just started going to Dental Arts in the last couple of months. They have been very thorough and the staff is very friendly. Thanks so much Dental Arts for making our appts accommodating and comfortable!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Everyone is kind and caring. They make you feel comfortable while you are there, doesn't matter if you are there for a checkup or a procedure, they put the patient first.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I recently had a visit due to a toothache. Dr. Byerly was able to see me promptly to address the issue. I have a little dentist anxiety but Dr. Byerly and her assistant were so kind and made sure everything was comfortable. I would recommend to anyone!
Hi, Lori. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I have been seeing Dr. Bartlett and her staff for about 10 years. That in its own is a testament. To add to that, my husband switched over to Dental Arts as well. Great people, great work. 10/10 amazing dental practice.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I just had another wonderful experience at Dental Arts. The front office staff greeted me with kindness, Dr Byerly was so gentle, sweet and professional. I loved my experience.
Hi, Katherine. Thanks so much for taking the time to write us a review.
Fantastic experience: Great experience nice staff and they educate you very well with what's going on if you have dental problems like I have
Thank you very much for your review. Hope to see you again!
Fantastic experience: My husband Rodger visited your office today for X-rays, a cleaning, and diagnostics, and he couldn't be more pleased with the experience. He found the staff to be both professional and compassionate. They took the time to explain each procedure in detail and outlined the recommended next steps for his care. Overall, it was an excellent visit!
Hi, Patricia. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: First time here and it was a great experience. The staff is nice and kind and always make sure that you’re comfortable at all times during the appointment.
Thanks for the stellar review, Brian.
Fantastic experience: The staff are welcoming and caring. I feel confident in their knowledge and care of my teeth. However, I think it would a great idea for them to wear name tags. Patients would be able to get to know the staff more easily.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I believe Dr. Bartlett is a very good dentist. She has done 2 crowns for me and I am very satisfied with them. I also felt no pain during the procedure. They also do a great job of cleaning my teeth there. I will never change dentists.
Hi, Brenda. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr. Kari Bartlett an her staff are great. They have taken excellent care of me for years.
Hi, Sheila. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Very professional! Cuddos to my dental hygienist-Keitha and of course Dr Bartlett and all the staff!! They saw me today even though I had an appointment Monday, Thank you ladys! Definitely recommend Dental Arts for your next dental visit.
Thanks for the stellar review, Patty.
Fantastic experience: I felt very comfortable at your office. Dr. Bartlett was very sweet and knowledgeable. Her staff was very nice and helpful. They made me feel comfortable and also seemed concerned about my situation. I would recommend them to anyone.
Hi, Patsy. Thanks so much for taking the time to write us a review.
Fantastic experience: I love this dental clinic. Everyone was so nice, not critical at all. Just explained perfectly what I needed done. They did the cleaning gently and perfectly. No sensitivity afterwards. Good job.
Thank you very much for your review. Hope to see you again!
Fantastic experience: They are great! They go out of their way to make you comfortable and are very professional. Hope to have a future lasting relationship with them. I am a patient of Dr. Diluzio and she is so great, but I wouldn't hesitate to think everyone else there is just as professional. So glad I found this Dental Practice!
Thank you very much for your review. Hope to see you again!
Negative experience: I had a disappointing experience with this business despite their professional approach. I called and scheduled an appointment two weeks in advance, but when I arrived to sign in, I was informed that they had attempted to call the day before to confirm my appointment. Since I didn’t confirm, they gave my slot to someone else. At no point during the scheduling process was I told that failing to confirm could result in my appointment being given away, nor was this mentioned in the voicemail I received asking me to arrive 30 minutes early for paperwork. Had I known that confirmation was necessary, I would have gladly called. Unfortunately, this lack of clear communication left me feeling frustrated and disappointed with the overall experience.
Ms. Miles,
I apologize for the inconvenience you experienced with your appointment at our office today. We work hard to provide a good experience for each of our patients. From the initial phone call to our office through treatment, our patient experience is of the upmost importance. In your situation our communication with you about our confirmation policy was lacking. I do appreciate you taking my call this afternoon so I could apologize over the phone. We at Dental Arts wish you the best and will use this experience for training purposes in our office so we don’t repeat this situation with another patient.
Sincerely,
David
Practice Administrator
Fantastic experience: Everyone there is friendly, professional. I am very happy with the service I have received there and I highly recommend them.
Hi, Dan. Thanks so much for taking the time to write us a review.
Fantastic experience: This is a great place to go. They are very friendly, thorough, & you get in and out quick. I had broken a tooth, they got me in and permanent crown on in same day! Awesome workers!!
Thank you very much for your review. Hope to see you again!
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