Longwood Family Dentistry

Longwood Family Dentistry
2127 W State Rd 434
32779, Longwood
+1407-332-6060

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-18h
  • saturday: (closed)

Longwood Family Dentistry offers comprehensive dental care to patients of all ages in Longwood, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.

Our comment from Best Dentists Club about Longwood Family Dentistry:

Longwood Family Dentistry is a highly regarded dental practice located in Seminole County, celebrated for its friendly and professional staff.

  • Welcoming Atmosphere: Patients consistently report that the environment is warm and inviting, making visits a pleasant experience.
  • Knowledgeable and Caring Team: Dr. Dennis and his staff are frequently noted for their professionalism, gentle touch, and thoroughness in care.
  • High-Quality Dental Services: The office utilizes modern technology and offers a variety of services, with many patients expressing satisfaction with their treatments.
  • Excellent Patient Care: The team takes the time to answer questions and address concerns, ensuring patients feel comfortable during their visits.

Many long-time patients appreciate the consistent quality of care they have received over the years, and new patients often mention feeling welcomed and well-cared for. Overall, Longwood Family Dentistry is recommended for anyone seeking a trustworthy and compassionate dental practice.

Longwood Family Dentistry: Reviews

4.7/5 (200 Reviews)
Rich Santos 3 months ago

Negative experience: We have been patients here for years, but I will be looking for a new dentist. It went way downhill since they were at the old location. I had a billing dispute over services that were not performed and they still insist on billing me. Despite the fact that the dental services are at least adequate, I would not recommend this practice even if it were an emergency and all of my teeth were in danger of falling out. The office manager Brittany is very difficult to deal with.

Longwood Family Dentistry
Longwood Family Dentistry

We appreciate your feedback, Rich. Patient care is our top priority each day, and we will share this information with the team.

Stacy Stafford 3 months ago

Fantastic experience: Longwood Family Dentistry is by far one of the Best office in Seminole county.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback is so valuable to us. We really appreciate it. Have a great day!

Nick Anderson 3 months ago

Fantastic experience: I’ve been going to Longwood Family Dentistry for a long time now. They have a nice newer office. Staff is always very friendly. Dr. Dennis is a really nice guy. Highly recommend

Longwood Family Dentistry
Longwood Family Dentistry

Our patients mean the world to us. Thank you so much!

Mark S 3 months ago

Negative experience: The Dr was nice however the majority of the staff makes you feel like a inconvenience as well as they have bait and switch tactics they get you to agree to a price do the work then turn around on a follow up visit and stay it’s more than expected very shady practices

Longwood Family Dentistry
Longwood Family Dentistry

We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 407-332-6060, and we’d be happy to speak with you. Thank you.

Tisa Sapphire 4 months ago

Fantastic experience: Every time I visit, I'm greeted with a warm big smile by the front desk receptionist . The office is always clean . My dentist Dr Dennis is the most patient dentist I know. His bedside manners are excellent. Soft touch . Very Gentle. Dr. Dennis is the best dentist I've been to in my life. If you're looking for a dentist. Book your appointment today with Dr. Dennis. You will Not be Disappointed!

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much!

Lion Heart 4 months ago

Negative experience: This office is covered under my insurance and is very close to my home, so I gave it a shot, I first had a tooth pulled, no issues there On my second visit, there was a white nurse with tattoos on her arms, can't remember her name, who recommended I get a gingivitis clean, so I went ahead and got it done, and ever since I got it done, the tooth in the middle of the bottom row has been extremely sensitive to wind or anything cold/hot, I believe she drilled too deep in between the 2 bottom middle teeth which caused this. It has been a few months and I am still the same. I would give 0 stars if I could. Anyone thinking of coming here, you have been warned.

Howard Harris 4 months ago

Fantastic experience: Staff showed personal interest and professional excellence.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Tami Kramer 4 months ago

Fantastic experience: I love this practice...everyone is so friendly and they're not pushy like other dental practices I have visited. I definitely recommend Longwood Family Denitstry.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

John Dishman 4 months ago

Negative experience: At one time this was a great dentistry but today I had my teeth cleaned and they didn’t even descale. I was so disappointed that for the first time I asked for my money back. They charged me $85 for 10 minutes of cleaning. They said I had great teeth and didn’t need it. I spoke to the manager who refuse to give any time to discuss how bad I felt I was treated. I have given many reviews but never one that has been bad. Just felt people need to know that they should stay away

Darrel Wilson 4 months ago

Fantastic experience: Best dentist office around I’ve been going to them for 18 years.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Jeff Cremeans 4 months ago

Fantastic experience: Very friendly and competent staff , technicians and dentists, have always seen me in a timely manner

Longwood Family Dentistry
Longwood Family Dentistry

This feedback means the world to us. Thank you!

LuLaRoe Terri M Tobolik 4 months ago

Fantastic experience: This is the absolute best dentist office. The staff is wonderful. They are kind and very helpful. Dr Dennis is amazing! He puts you at ease and does a marvelous job of taking care of you. Please join them. You won’t be disappointed.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback means the world to us. Thank you!

Robert McWhorter 4 months ago

Fantastic experience: They are quick, friendly, and knowledgeable.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! We love our patients!

Kevin DeSanctis 4 months ago

Fantastic experience: Best dental pratice in the area. Brand new office with the latest tech and Dr. Dennis has a gentle touch and does great work. Excellent hygenists too. Highest recommendation possible.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Joan Dauphinee 5 months ago

Negative experience: I had to cancel my appointment due to surgery. I was not able to get an appointment for 6 months. When I finally got my appointment apparently I had a lot of plaque and I had the most painful cleaning in my 76 years at the dentist! Also the day before I confirmed my appointment for 11:00 to see if I could come earlier and they said no. When I got there the next day I was told my appointment was at 11:30.

Longwood Family Dentistry
Longwood Family Dentistry

We really appreciate you taking the time to leave this review. Thank you!

Rebecca Bowles 5 months ago

Fantastic experience: Love the staff here. They are very friendly and attentive. My hygienist is amazing and I finally have a dentist I’m comfortable going to.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback means the world to us. Thank you!

Jeff Norton 5 months ago

Fantastic experience: This is the best dentist office I've ever been to. From the moment you walk in to the moment you leave. Everyone is kind, professional, and pleasant. Highly recommended.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much!

cynthia neil 5 months ago

Fantastic experience: Wonderful Dentist, very concerned about the care of our dental needs.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks, we appreciate it so much!

Ashley Norton 5 months ago

Negative experience: I went in due to a broken crown. My initial exam was wonderful, as I thought I found a dentist I liked. They ran my insurance and come back and told me how much I would be responsible for, for that new crown. I paid half of the cost at the initial appointment. Before going back for the second appointment to get the permanent crown, I received a bill for a higher payment that I was initially told. After speaking to my insurance, I was informed that the type of crown this office does, is not even covered by my insurance, leaving me to pay the difference. I’m not sure why someone would quote a patient on a service not even offered by my insurance. When I called and spoke to billing, she said it’s “only $88”. Then after getting frustrated by not getting a clear answer on why, she told me she would have the office manager call me. I never received a phone call. I had high hopes for this place after my first appointment, only to feel like I wasn’t even worth a phone call or explanation as to why.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 407-332-6060, and we’d be happy to discuss the details of this review with you.

Annie Benjamin 5 months ago

Fantastic experience: Staff members were very kind professional and providing great service.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks, we appreciate it so much!

E Feliciano 6 months ago

Fantastic experience: Dr. Dennis, his hygienist and administrative team are top notch. I’ve been with this dentistry for years and highly recommend their services.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for your review.

newpie09 6 months ago

Positive experience: Technician was great, she was attentive and let me know what she was doing! I recommended to office to invest in CariVu, it is more accurate and radiation free.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Thom Winter 6 months ago

Fantastic experience: Friendly, easy to understand, made me feel at ease through the process. Thank you!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office!

Guariemas Benjamin 6 months ago

Fantastic experience: My experience with this dentist family office was very good, l will recommend they office as one of the best.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Carmen Stryzak 6 months ago

Fantastic experience: I was very pleased with how I was treated by the staff at Longwood Family Dentist. They were very professional and knowledgeable and took care of all my needs at once! Thank you all! Great job!

Longwood Family Dentistry
Longwood Family Dentistry

This feedback means the world to us. Thank you!

Thomas T. 6 months ago

Fantastic experience: Absolutely love Longwood Family Dentistry! The staff is warm, professional, and caring, and the dentists are gentle, skilled, and take the time to explain everything. The clinic is spotless, modern, and so welcoming. I actually look forward to my appointments now — highly recommend!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Noreen Skala 6 months ago

Fantastic experience: Very clean and a thorough first appointment. All employees very professional and polite. Returned 6 months later for cleaning, and again, just as professional and thorough. Dr Denis and Bryan are wonderful!

Heidi Peck 6 months ago

Fantastic experience: Love this office. Staff are efficient and pleasant. Have only needed teeth cleaning but feel I would be in good hands if I needed more. I appreciate not being pressured into services I don’t need.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! We love our patients!

Dean Drake 6 months ago

Fantastic experience: The doc is super nice as is his staff. Would highly recommend!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

SheltieShangriLa 6 months ago

Fantastic experience: Dr. Dennis is awesome. Only Dentist I've ever had that didn't hurt at all when giving novicane.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Rachel Arrington 6 months ago

Fantastic experience: Dr Pickell is so sweet and kind. T is great - she is very knowledgeable and explains what is going on. She is also very kind and makes me feel comfortable. Everybody in the office that I have dealt with has been professional and courteous. Probably the most positive dental experience I’ve had in my whole life.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback is so valuable to us. We really appreciate it. Have a great day!

matthew holladay 6 months ago

Fantastic experience: Dr.Dennis took great care of me, no pain, made sure to answer all questions I had. The office staff felt like family. 10/10!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to review us.

Sarah Trevino 7 months ago

Fantastic experience: I have found my new dentist and I am so happy! Dr. Pickell and her team were AMAZING! They made me feel heard, showed compassion, and where mindful of my jaw. Dr. Pickell filled my cavity in about 5 minutes with no numbing and it was painless! She is so kind and I liked that she kept talking to me during the process to keep my mind off of the grinding. Thank you!

Longwood Family Dentistry
Longwood Family Dentistry

We love seeing these reviews! Thank you!

Naylin Perez 7 months ago

Fantastic experience: Dr. Dennis is AMAZING! I was always afraid to go to the dentist. Getting a filling done was a painful experience for me. Dr. Dennis changed that! The moment I first met him and I had a filling done by him, I knew I will always come back to him. I recently had another filling done by him and It was very smooth and painless. I have been his patient for 3+ years now and I will never go to another dentist. He is the best!

Longwood Family Dentistry
Longwood Family Dentistry

Our patients mean the world to us. Thank you so much!

Avinash 7 months ago

Fantastic experience: I can't say enough great things about Dr. Pickell and her assistant T at Longwood Family Dentistry! From the moment I sat down, they put me at ease with their warm personalities and great sense of humor. They turned what could’ve been a nerve-wracking procedure into a surprisingly enjoyable experience. What really stood out was their honesty and transparency—they clearly explained the pricing upfront, and to my surprise, I ended up paying less than originally quoted. That kind of integrity is rare in the dental world. Thanks to their professionalism, kindness, and refreshing approach, I’ve decided to make them my permanent dental care team. Highly recommend to anyone looking for a trustworthy and genuinely caring dentist.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for your review! We hope you have a great day!

Will LaValle 7 months ago

Fantastic experience: Excellent service and got me in for a fast appointment. Highly recommend this office and if I could give them more stores, I would.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office!

Billy Barnard 7 months ago

Fantastic experience: This was a good visit! I left their office with all my questions answered and feeling refreshed after a good teeth cleaning!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to review us.

Stephanie Santiago 7 months ago

Fantastic experience: The women at the front desk were very friendly and welcoming. My dental hygienist Kris was great and the Dentist Dr. Pickell was very thorough, approachable and kind which I really appreciated!

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much for your positive feedback!

Cynthia Amato kosnar 7 months ago

Fantastic experience: They have been my dentist group for 20 years. Always a good experience. I have always had great care and personable staff experiences.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks a bunch! Have a great rest of your day!

Dawn 7 months ago

Fantastic experience: EVERYONE always welcoming and helpful. No other person allowed to touch my teeth but Dr. Dennis and staff. Love this facility!

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much!

Mirella Macchiavello 7 months ago

Fantastic experience: Si Happy!! Thanks so much! All the staff super nice and the Doctor so patient!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Rich Garcia 7 months ago

Fantastic experience: excellent service very detailed and informative Pleasant atmosphere and very polite. Entire team was very nice and friendly

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Gareth Henning 8 months ago

Fantastic experience: First time patient and I could not have been happier with the reception I received. If you’re looking for quality service and friendly staff, look no further

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office!

Giovanni Olaya 8 months ago

Negative experience: These folks love to charge for services that are are unnecessary. Leadership is completely useless and senseless to their clients' needs.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-332-6060. Thank you.

Judith Moore 8 months ago

Fantastic experience: I have always had a good experience here. Mardie is great!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Rabian Brooks 8 months ago

Fantastic experience: Excellent staff everyone is super friendly and helpful.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office!

Chelsea Graham 8 months ago

Negative experience: As far as individual experience it was positive but if you’re like me and need somewhere that will complete their due diligence with your insurance to ensure you are maximizing your covered benefits this is not the best place for you. My original experience visiting the office was great I received a cleaning I needed for some time. However after my appointment I received an unexpected bill for X-rays that I did not realize I was out of utilization with my insurance. When I contacted my insurance I was informed that this should’ve been checked beforehand with them to avoid the charge along with another service (albeit small amount) that I did not request & was not covered by my insurance for my age I was also charged for. The dentist office gives me a high amount of anxiety so when this was clarified to me that this was in part of lack of due diligence on the office I was screaming on the phone at the frustration & gaslighting of a standard new patient appointment turning into a $180 bill. I’m not proud of my loss of temper but given the circumstances and the offices unwillingness to clarify with me until my insurance office called them asking standard questions my frustration, reasonable in my opinion, was expressed through a raised voice (where I called no one out of their name or swore). Once I received the information I needed to clarify the situation I hung up the phone, paid the adjusted balance we agreed upon & did not contact them again until I did not receive confirmation for my follow up cleaning. When I called she originally confirmed & then called back hours later stating I had been dismissed as a client (with no notice). I had to request a letter & my X-rays to be sent to a new provider. Not only was this experience inconsiderate but it was unprofessional. I’m sure I’m not the first call they’ve received like this & I agree it’s best that I no longer attend this office. A suggestion would be to give better customer service & follow through on the front end instead of focusing your efforts on padding a clients invoices & dismissing them when they call you out on it.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.

James Ratliff 8 months ago

Fantastic experience: A very careful dental practice. Takes time to review dental practices & records with the patient. Worth then 1 hour plus drive time b

Longwood Family Dentistry
Longwood Family Dentistry

Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!

Jeremy Mosure 8 months ago

Fantastic experience: Highly recommended. Dr. Dennis and his team, in particular, Chris the hygienist are beyond kind, knowledgeable and approachable. I used to hate dentist appointments but this group has made the process and my visits as enjoyable as possible. Thank you Longwood Family Dentistry for restoring my faith in the dental profession.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Iris Molina 8 months ago

Fantastic experience: Always an amazing experience. They are so patient and gentle when doing their cleanings and always so informative and helpful and never judge.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Andrew Ziemba 8 months ago

Fantastic experience: Great experience. Would recommend. Going to the dentist can be stressful, but the team at Longwood Family Dentistry makes it as easy as possible!

Longwood Family Dentistry
Longwood Family Dentistry

We really appreciate you taking the time to leave this review. Thank you!

Mark Edwards 8 months ago

Fantastic experience: After 2 years of going to Longwood family dentistry here are my thoughts. Pros: Dr. DENNIS is a very knowledgeable dentist that I would recommend to anyone. The dental Hygienous are the best in the area. They also give upcoming reminders and very responsive. Cons: I honestly cannot think of any reason not to go to Longwood family Dentistry.

Longwood Family Dentistry
Longwood Family Dentistry

Mark, we cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 407-332-6060, and we’d be happy to speak with you. Thank you.

Nicole Bell 8 months ago

Fantastic experience: If you are looking for a dentist, I highly recommend Longwood Family Dentistry. Dr. Dennis and the staff are wonderful. I have come to this practice for 40 years. At one point, I lived in Tampa for a few years so I tried a local dentist. I quickly saw the difference and decided that I would rather commute back to Longwood for my appointments rather than change my dentist. I found that this other dental office was impersonal, seemed to want to get you in and out quickly, and I felt like they were always trying to sell additional services to me. With Dr. Dennis and staff they take the time with you, answer questions, and provide additional services if needed but don’t pressure you. Over this 40 years the dentist has changed as I used to go to Dr. Zullo before he retired. What has stayed the same is the warm feel of this practice and the genuine care they have for their clients.

Longwood Family Dentistry
Longwood Family Dentistry

We love seeing these reviews! Thank you!

Jessica Lumm 9 months ago

Fantastic experience: Everyone is very nice, there is a minimal wait and the staff are very accommodating

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! We love our patients!

Joel Fairbanks 9 months ago

Fantastic experience: We have been going to Longwood Family Dentistry for the past 4 years. Fantastic staff who are friendly, professional, and take the time to listen to the patient’s concerns and questions. Dr. Dennis takes time to discuss your care and concerns and explains the various options available to treat you. Very pleased with the outcome of their treatment.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Graham Jarrett 9 months ago

Fantastic experience: The experience here was fantastic. I was referred by a friend months ago after my current dentist told me that my issues were nothing he could address. Additionally, my previous dentist referred me to another clinic that doesn’t take insurance. When I called and explained what my dentist said I should get quoted, they told me it was $300 just for the consult—and that the services would cost between $70,000 and $140,000! I didn’t think my issues were that bad, which is why I sought a second opinion through a friend’s referral. That’s when I discovered Longwood Dentistry. Before making that initial appointment, I chipped a tooth. So I called Longwood instead of my usual dentist. They got me in the next day, and I was sure I would need an emergency root canal based on what my previous dentist had already said about my teeth. However, at Longwood, they simply fixed it with a filling—low-cost, fast—and said that if I wanted one more filling to address my issues, I could get it, but they would never recommend the $70–140k procedure my previous dentist suggested. WHAT A RELIEF! I’d been stressing and researching this stuff for months, and now I feel like all that stress has lifted. They were also so kind, thorough and took their time in their explanations—unlike my previous dentist who was always in a hurry and often times was not even in the office on cleaning days. I’m not a big reviewer, but this was definitely worth the glowing review. With my insurance, imm going to get my issues fixed with Longwood for the price of the CONSULT at the clinic my other dentist sent me to. WOW!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office!

Gail Bartell 9 months ago

Fantastic experience: Excellent care and efficient service. Everyone is very friendly. I never get the feeling that they are trying to find issues with my teeth that aren’t there, which I’ve had happen in the past. Highly recommend this practice!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

John Lasine 9 months ago

Fantastic experience: 5 Stars, worth every one of them. Professional, experienced and very engaged team. The doctor is awesome and very patient focused. Strongly recommend!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.

Blake Gruber 9 months ago

Fantastic experience: As someone who hadn’t been to the dentist in a long time and was terrified of getting my tooth pulled they were absolutely amazing, they made sure I was comfortable and felt no pain during the procedure, made sure to take their time and not rush it, Dr Dennis is great it was a great welcoming experience for someone who is not used to going!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Dave W 9 months ago

Negative experience: The dentist is absolutely the best I’ve ever had strongly and highly recommended. The issue is their finance and invoicing department. They get their bills mixed up, they charge you for work that has not been done, when you call and asked to speak to the manager, they are never there. You leave a message requesting a call back 6 times and you even go in in person and request them to call you back and they never do. And then they proceed to submit you to collections. I have perfect credit and always pay my bills, When the client is asking questions regarding the invoice and it’s documented in your system (yes I asked if there are notes of us requesting to be contacted multiple times) you don’t submit them to collections when the ball is in your court and the client’s waiting for your response. In another case, when calling about another bad invoice, once it’s settled you ask them to submit a new invoice with the correct amounts so that you can pay. They email you a PDF. That’s fine but there’s no link to pay so I emailed them back asking for a link to pay and the only response is “we sent that to you in an earlier email”. Maybe they did maybe they didn’t I don’t know but the fact is your client is asking for a link to pay you why would you just not include it? I feel like I’m dealing with 16-year-olds here. In summary while the dentist is absolutely awesome unfortunate I could never recommend them to anybody in good conscience unless they were to get a new office manager.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-332-6060. Thank you.

Claudia Varela 10 months ago

Fantastic experience: I had a great experience. The office staff were super friendly. My hygienist was great and so was the Dr.. I just moved here and I’m so happy I found them.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks, we appreciate it so much!

M Corbett 10 months ago

Fantastic experience: Enjoyed meeting Chris; she made me feel comfortable and displayed care in my first treatment here as we recently moved to Longwood. The facility was clean & the staff professional. Following about 30 minutes of completing paperwork & exrays, the cleaning went well.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much! Our team loves seeing these reviews!

Vickie Itson 10 months ago

Fantastic experience: Without a doubt this is the best dentist around! His staff is very friendly and scheduling is amazing. My daughter and her family use this dentist and recommended Dr. Dennis to me. I’m so thankful she did. They are absolutely the best around.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you!

Geceylee Worn 10 months ago

Fantastic experience: Thanks to Dr. Dennis and Dr. Pickell my family and I keep a healthy and perfect smiles.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback is so valuable to us. We really appreciate it. Have a great day!

Ana Luisa Mena-Diaz 10 months ago

Fantastic experience: I had my first appointment at this dental office, and it was a great experience from start to finish. I’m usually very sensitive when it comes to dental work, but they used a special liquid anesthesia that made the cleaning almost painless—I barely felt a thing. They also did X-rays and a thorough oral cancer screening, which I really appreciated. The doctor was incredibly gentle, professional, and kind, which helped me feel more at ease. Highly recommend, especially if you’re a bit nervous or sensitive like me!

Longwood Family Dentistry
Longwood Family Dentistry

This feedback is so valuable to us. We really appreciate it. Have a great day!

dustin fitch 10 months ago

Fantastic experience: Professional, courteous staff - always on time and a pleasant experience. Dr. Dennis is great!

Robert Turnage 10 months ago

Positive experience: Longwood Family Dentistry was recommended by friends. I called and made an appointment six months out. The texted me two weeks prior and I asked via text if I could change and they texted me back that they had a cancellation at 12:30 the next day. Next day at 11 they called me and told me I missed my appointment. I told the girl that I didn’t and was on the way in for my 11:30 appointment and that I had the time in text. Sorry for your luck, I can book you six months out. I drove over there and showed them my text and they admitted that someone had put 10:30 on their system. I asked it it was good to go a year without a checkup and they admitted it was not. They had a cancellation and got me in the next day. Nice people and I think it will be a good place to stay with. But dealing with them is frustrating because they don’t answer the phone .

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 407-332-6060.

Kevin Phillips 10 months ago

Fantastic experience: Always great and gentle service here! Such a peaceful and relaxing environment.

Longwood Family Dentistry
Longwood Family Dentistry

This feedback means the world to us. Thank you!

Vicky Lawry 10 months ago

Fantastic experience: I love the way I am treated at this office. Everyone is professional, super friendly and ensures all my questions are answered. Also, upfront and thorough when reviewing and completing recommended treatment.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Jabari Dickey 10 months ago

Fantastic experience: Wonderful staff and overall great experience every time I come in for my dental cleanings. Literally each staff is amazing.

Longwood Family Dentistry
Longwood Family Dentistry

We love seeing these reviews! Thank you!

Lea 10 months ago

Fantastic experience: The office is very nice, providing water in the waiting area. The staff is friendly and helpful. The exam rooms are spacious, and there are flat screen TV’s to watch while you’re waiting, to take your mind off of being at the dentist. I’ve only dealt with Dr. Dennis so far, and he is great. He’s very calm and has a great personality.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much!

Jesamin MacDonald 10 months ago

Fantastic experience: I absolutely love this practice. From the day I started here, years ago, I felt right at home. Each of the doctors and techs that I've encountered have been wonderful, welcoming, and just make me smile. I'd recommend them time and time again.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you! We hope you have an awesome day. :)

Kim Ward 10 months ago

Fantastic experience: I’ve found the whole staff to be professional, caring, empathetic, and welcoming. All the things you always hope you’ll get from a doctor’s office but rarely do. Tremendous job by the whole team! Thank you!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much!

Renee Trudeau 10 months ago

Fantastic experience: I have been going to this dentist office for over 5+ years now. I always have a great experience and have never considered changing to another office. I love the new building and look forward to many more cleanings. Thank you to all their staff for their professionalism and care.

Longwood Family Dentistry
Longwood Family Dentistry

We really appreciate you taking the time to leave this review. Thank you!

Pat Jones 11 months ago

Fantastic experience: Christine always does a great job cleaning my teeth. New office is beautiful, clean and well appointed. Dr. Dennis is the best. He remembers me takes care of any dental problems. Office staff is also great.

Longwood Family Dentistry
Longwood Family Dentistry

Our patients mean the world to us. Thank you so much!

John George 11 months ago

Fantastic experience: My wife referred me to come by the office while suffering with an assessed tooth. I went there with no appointment just to see if they could help me on nothing more than her referral. I was in an exam chair within 15 minutes and was treated with care, respect, and humor. This type of service and compassion is not often found. I am so glad I listened to my wife! Customer for life!

Longwood Family Dentistry
Longwood Family Dentistry

Our patients mean the world to us. Thank you so much!

Valerie Coppedge 11 months ago

Fantastic experience: I really enjoyed my appointment. The new office is so clean and beautiful. The ladies at the front desk was courteous. The dentist hygienist I believe her name is Marla was so nice, gentle, often asked if I'm ok. And Dr Dennis is always so professional and kind as well

Rick Adams 1 year ago

Fantastic experience: Dr. Dennis and his staff are Awesome. He is the most gentle dentist I have ever been to: I highly recommend them. Patient for life Says I !!!!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you!

Cesar Arguello 1 year ago

Fantastic experience: I have been a patient for over 30 years. Recently, i had a dental emergency and they managed to see me the same day. They prescribed antibiotics and pain management medicine to get me through until the day of the procedure. They are great.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! Have a wonderful day!

Lily Rodriguez 1 year ago

Fantastic experience: Yesterday, 12/27 I had the pleasure of working with Dr Alvin R Dennis for an emergency tooth extraction for my husband. The office was impeccably clean. There was fully stocked water in the fridge for patients, branded pens in the bucket, receptionist was wonderful! Caring, kind, gentle. We had a wonderful experience! Mind you we don’t live in Longwood but because of the experience and convenience of this location we will be traveling here from now on va up the road from where I live. The Dr is wonderful, knowledgeable, and very empathetic. We went there self pay I expected but hoped for a Christmas miracle that wouldn’t require a struggling mom like me to go on a payment plan but I was willing to do it because my husband was in pain. Dr Alvin R Dennis worked with us and pricing was reasonable. Happy Holidays to all! Thank you for giving us hope again in quality care. Update came back on my birthday 214 as a new patient and the service was wonderful. Everything is clear and concise communication. I’m so happy I went back.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to review us.

Kendra Williamson-Greer 1 year ago

Negative experience: Buyer beware. Read the reviews on billing. We’ve had countless billing issues. Billed for services 1. We didn’t agree to and were not part of the estimate (e.g., went in for teeth whitening trays and paid out of pocket - they billed my insurance, gave me 3 different reasons why, all of which were not valid). 2. Services our kids didn’t have, like at all. They lost 5 customers all with commercial insurance because the manager would not call us back (after 4 requests), they sent me to collections over $50.00 while we were waiting in the call back from the manager that never happened . Here’s the deal, commercial insurance has a higher margin/return. They billed my insurance wrongfully. Basically make up the money where you can. Ok, so you lost 5 customers, our friends have all heard not to go. What type of business model is this? FYI - the male dentist is as nice as can be but unfortunately, unethical practice!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for providing us with a review. We are sorry to hear about your concerns. Our office is committed to continuing to provide high-quality clinical care and excellent patient experiences in a safe and welcoming environment.

Judy Chermak 1 year ago

Fantastic experience: Visited Longwood Dentistry hoping for help with implants, my dentist had retired, the dentist i was referred to doesn't accept my insurance. I had been waiting 4-5 mos with mouth prepared, extractions done. saw Dr Dennis who took me on and performed procedure with minimal discomfort with prescribed meds. Staff was terrific, especially Parisa (sp)? I am very happy with this gtoup, judy chermak

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

Amanda Katz 1 year ago

Fantastic experience: All employees and dental professionals were very kind and helpful. I would definitely recommend for any family member or friend. Thank you family dentistry.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.

Amanda Kiss 1 year ago

Fantastic experience: Really loving the staff and office changes over the course of my last couple of visits. Excellent dentist who squeezed me in so I didn't have to return at a later date, and the last two dental hygienists who cleaned my teeth were really fantastic.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!

Susan 1 year ago

Fantastic experience: I'm pushing 70 years Young and I feel very blessed to actually look forward to my dental appointments for the first time ever! Never in my life have I met such a humble, nice, compassionate, intelligent, and caring dentist like Dr Dennis who so clearly provides his excellent profession to his patients for all the right reasons. His office staff is impeccable and can be described with the same adjectives. Dr Dennis is a blessing for all of us lucky to have found him.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for your review! We hope you have a great day!

Taylor Ford 1 year ago

Fantastic experience: The hygienist was really calm and talked me through everything she was doing. Doctor Dennis is a soothing gentleman who was very easy to communicate with and has a very gentle touch and demeanor. Typically I can’t get myself back to a dentist. This is the first time I feel confident and comfortable going back for a follow up and procedures. Update January 2025 Still loving everything about Longwood Family Dentistry! From the pleasant and upbeat office staff, knowledgeable and experienced hygienists, and Dr. Dennis truly has made visiting the dentist a calming experience, and always listens .

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to review us.

clayton Swearingen 1 year ago

Fantastic experience: This is a very friendly and positive doctor's office. All the way from the wonderful, bubble, glowing girls up front to the kind, easy going, professional doctors in the back. I highly recommend making an appointment at this doctor's office if there's anything ailing you.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much!

Desiree Wilson 1 year ago

Fantastic experience: Oh wow where do I even begin! Dr Dennis is truly a lifesaver! I came from Greenberg dental and had so much horrible work done. All the work they did to me that I probably never needed. He has fixed so much for me and has never given me any treatments Ive not needed! I know I can trust his opinion on anything he truly is one of the best! I’ve been going here for the last 4 years and my teeth have never been better! I’m about to completely my Invisalign and even that experience has been 10/10! If you’re looking for someone who truly cares it’s him & his team! I cannot thank him and the team enough for everything!!!

Longwood Family Dentistry
Longwood Family Dentistry

Thank you so much for the positive review. We're happy that you're happy! Have a great day!

Ann Ballerino 1 year ago

Fantastic experience: My experience with Dr Pickell was amazing. I have a fear of dentist and this was the best experience I have had with a dentist she was very nice and helpful did not feel a thing! 100% happy and will recommend to friends and family

Longwood Family Dentistry
Longwood Family Dentistry

Our patients mean the world to us. Thank you so much!

Hanny Martinez 1 year ago

Fantastic experience: After last dentist visit at a well known dentist chain, where I had a horrible experience, today I chose to attempt a new group, shaking and skeptical, I did. Wow what a place, from the from desk staff, hygienist, and Dr Dennis. I had a great visit, they are so friendly, caring, compassionate group of people. And to top it off I got a goodie bag. Results no cavities, but I have to go back in April, which I’m already looking forward to it. #newyearresolutionhealthysmile #flossdaily #brushoften #electrictoothbrushchangeheadevery3months

Longwood Family Dentistry
Longwood Family Dentistry

This feedback is so valuable to us. We really appreciate it. Have a great day!

Tony Martinez 1 year ago

Fantastic experience: Dr Dennis and his staff are amazing. Waiting room is ample and quiet. Have never waited more than a few minutes to be taken into a room. This practice delivers a top notch experience.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for your review.

Susan Tibbals 1 year ago

Negative experience: Dr Dennis is very nice but it’s frustrating that appointments always take so long. I’m not sure if they double book him but it’s always forever waiting. Office follow through is frustrating as well. My most recent visit I had a tooth extraction and they were supposed to call the prescriptions into the pharmacy. By late afternoon they were still not called in so I called the office to inquire as to when it would be done and they said before they leave. Needless to say they were not called in! I called first thing in the morning to tell them again that the scripts were not called in. It was almost 24 hours after that I got the needed medications.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you very much!

Bob Buckley 1 year ago

Fantastic experience: My experience with Longwood Family Dentistry so far has been great! All the staff has been very professional, friendly and courteous.

Longwood Family Dentistry
Longwood Family Dentistry

Thanks so much!

Bill Lyons 1 year ago

Fantastic experience: Friendly office staff, the hygienist are professional and give you suggestions. Dr. Dennis cares about his patience and does a thorough exam, including cancer screening

Longwood Family Dentistry
Longwood Family Dentistry

We really appreciate you taking the time to leave this review. Thank you!

Kitty Mendoza 1 year ago

Fantastic experience: Martí is very thorough and gentle when cleaning my teeth. She is a pleasure to talk to and she makes sure I have everything I need before I go. I appreciate Dr. Dennis’ gentle and thorough manner. I feel confident under his care. Great practice, the staff are very attentive and helpful in every aspect.

Longwood Family Dentistry
Longwood Family Dentistry

We love seeing these reviews! Thank you!

Troy L. 1 year ago

Fantastic experience: Just got back from my first visit to Longwood Family Dentistry. What a great experience! Everybody was really friendly and on time, Carissa did a great job cleaning my teeth and Dr. Dennis was very thorough with his examination. I will definitely go back there again. Highly recommended!

Longwood Family Dentistry
Longwood Family Dentistry

Thanks a bunch! We hope you have a great rest of your day.

Summer Kotkin 1 year ago

Positive experience: The cleaning was very painful and three days later I still have an irritated area on the back of my gums from the cleaning. I also feel the prices are higher than other dentist for a cleaning.

Longwood Family Dentistry
Longwood Family Dentistry

We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-332-6060. Thank you.

Linda Robertson 1 year ago

Fantastic experience: 6 month check-up - Maddie is very conscientious & strives to make appointments as comfortable as possible .. always concerned about the patient … highly recommend !!!

Longwood Family Dentistry
Longwood Family Dentistry

Thanks! We love our patients!

Ashley Munson 1 year ago

Positive experience: The office is nice and the staff is professional. I don't particularly care for my dental hygientist, but plan on asking ahead of time for someone different for my next cleaning. Other than that, I would say they are a safe and reasonable family dentist.

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

madeline garcia 1 year ago

Fantastic experience: I appreciated the professionalism of Longwood Family Dentristy. Special Thanks to Dr. Pickell for her great job and kindness, Miss Tee was  very helpful. I recommend them

Longwood Family Dentistry
Longwood Family Dentistry

Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.

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