Great Expressions Dental Centers - Pembroke Pines
Information about Great Expressions Dental Centers - Pembroke Pines
33025, Pembroke Pines
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-19h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Great Expressions Dental Centers provides access to affordable dental care delivering both quality and convenience. Our patients rely on us to improve their oral health and we deliver it, one smile at a time.Great Expressions Dental Centers’ doctors and team members strive to help you be your own kind of great every day. We come to work to serve you, and protect that special thing you use to greet the world: your smile. Choosing a neighborhood dental office is an important decision. With access anytime, anywhere, Great Expressions has been a leader in providing preventive dental care, orthodontics, surgery, and cosmetic dentistry to the communities we serve.
Our comment from Best Dentists Club about Great Expressions Dental Centers - Pembroke Pines:
Great Expressions Dental Centers - Pembroke Pines is renowned for its dedicated and friendly staff, offering a variety of dental services in a warm and welcoming environment. Patients frequently express their appreciation for the professionalism and attentiveness of the dental team, particularly highlighting the excellence of Dr. Jean-Baptiste and Dr. Faisal. Many visitors have noted how they felt valued and cared for, with staff members taking the time to explain procedures clearly and address any concerns.
Some of the key highlights from patient reviews include:
- Professional staff: The dental hygienists and doctors are consistently praised for their gentle approach and thoroughness during treatments.
- Quick appointments: Numerous patients have experienced timely service, with many able to schedule appointments swiftly, particularly in emergencies.
- Comforting Atmosphere: The overall environment is described as friendly and inviting, making visits less stressful, even for those with dental anxiety.
- Excellent Care: Many patients reported positive experiences with various treatments, including cleanings, extractions, and general dental care.
Overall, Great Expressions Dental Centers - Pembroke Pines stands out as a reliable option for dental care, fostering strong relationships with patients while maintaining high standards of service.
Services and Treatments
Great Expressions Dental Centers - Pembroke Pines: Reviews
Positive experience: Thee main doctor/ dentist see. me too quickly, she's good yet not enough explaining,, thank you thee specialist side staff be helpful. Nurses) Thee main bathrooms needs attention, refreshing and fans to works. Thanks Jackie for be helpful, your doctor /specialist. needs breaks times ,he's over whelmed with patients. I was there for about 2 hours wait and specialist doctor he was very brief times. . Gracias ☺️
Hi, Angel. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: Nov. 6, 2025. New patient. The previous year I'd spent 8 months in the hospital waiting for a heart transplant. Currently taking 20 meds, immuno compromised. I was aware that the doctor would need to get clearance from my heart surgeons in order to clean my teeth. I was nervous. The doctor assured me that he'd get the necessary clearance(s). As of today, Dec. 18, 2025, I haven't heard a word from them. Don't bother contacting me. If this is how you do business I no longer want your services.
Thank you for providing your feedback and letting us know about this issue, Lucinda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: Normally come for regular Dentistry, when I had to have oral surgery (wisdom teeth) the process was the smoothest. The team along with Dr. Torres did such an amazing job
Hi, Kelcie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The staff was great! They were able to get me in for appointment very quickly. I had an emergency situation that I needed to have fixed by a certain day and my dentist Dr Mehe Faisal made it happen for me! I felt the care and compassion from great expressions dental center. Will recommend and this is where I will continue to visit for my future appointments!
Hi, Karen. Thank you so much for leaving us a stellar review!
Negative experience: I am only giving one stars based on past experiences which up to this last appointment have been stellar. I normally have my cleaning and dental examine the same day. Usually cleaning first, as was the case this time. Upon reviewing my x rays, the dentist found that the dental hygienist had left a few particles between my teeth. The dentist did bring the hygienist in to see the mistake. Instead of the company offering to give me another cleaning to do the job properly, I was promptly scheduled for a more in-depth cleaning that was significantly more expensive than the regular cleaning. I understood moving forward that a different type of cleaning would be needed to address my teeth. However, NO ONE addressed how to right the fact that my cleaning that day was sub par and there were still particles left between my teeth. This will be my last time visiting GE PP. The fact that the issue was discussed and not given a real time solution does not sit right with me.
Thank you for providing your feedback and letting us know about this issue, Nicky. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: I've been coming to this office for years. Every year I there's a different doctor.. today I seen the best one.. Hopefully he stays for a long time.. the first time I felt like I got my money worth.. he explained everything and showed he care about me as a person not just another patient. I dont remember how to spell his name sorry to him.
Fantastic experience: It's always a great experience...Always professional and on point.
Hi, Danielle. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: 11-21-2025: Had a cleaning today. I made my next appointment in four months with the same person. Previously: Very satisfied. had a cDr. Faisal and the assistant and tech who work with her are excellent and patient. She takes her time, answers all questions. Dr. Faisal made sure I was seen by her in short notice. I've been going to this Great Expressions office for over 20 years. The staff service has greatly improved. Highly recommend this office.
Hi, Elise. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My visit with my hygienist Myra on September 13 2025 was very pleasant. She is always so gentle, considerate and polite she listens and answers any questions or concerns I may have. She is awesome
Hi, Fran. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Excellent care and service !! Kesiah and Suharto were absolutely amazing as well. 10/10
Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: Dee Hygienist is an Excellence, outstanding preformed and professional employee. All staff members are outstanding, great customers service and very friendly. Rate 10%. I was very happy with their service and great experiences. 100% recommend this facility as well as their employees Orlando Ortiz Pagan Thank you
Hi, Orlando. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The staff there is excellent. I came in today. Had my annual exam and my teeth cleaned. The hygienist is superb. I met the new dentist today and I really liked him.
Thank you so much for your kind words, Jean. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: Great expression did an awesome job & no pain ..I Recommend Jackie & doc bàez highly …very helpful & friendly
Hi, Devon. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Love going here, I’ve been a patient for years, lot of changes , different faces but the staff is still very nice and all are very professional!!
Hi, Tanya. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Excellent service The employees are very nice! Nice big bowl of candy!!
Hi, Joey. We are thrilled to learn that you had a positive experience with us!
Positive experience: The location provides good service to the clients. They will take your child in and perform services in them without the parent knowing what services are being done until they are done and send your child back out to you in the waiting room. I was told I had to wait outside while they perform x rays. I wasn’t aware they were doing anything additional until someone came out into the waiting room after my child walked out showed me a treatment plan and told me to schedule another appointment for a treatment.
Thank you for providing your feedback and letting us know about this issue, Keisha. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: I recently had two wisdom teeth removed by Dr. Alejandro Baez, and I honestly couldn’t have asked for a better experience. He and his assistant were so attentive and charismatic that I felt completely at ease. I barely even felt the anesthesia, and the whole procedure was painless. I’m genuinely grateful for their exceptional care. Definitely recommend! ⭐️✨⭐️✨⭐️
Hi, Angelica. Thank you so much for leaving us a stellar review!
Fantastic experience: As usual Dr Baptiste and Diamond were awesome! Dee the hygienist was very good but she applied an antibiotic that cost more money and didn’t tell me that. On top of that the tooth she applied it to is being pulled the day after tomorrow. Just be cautious and make certain they tell you all the charges upfront
Hi, Lisa. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Extremely crookish, every time I go there. They tried to used up all my benefit that I have and I had to pay alot of money for different treatment
Thank you for providing your feedback and letting us know about this issue, Delroy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Positive experience: My daughter has been going since she was 5 years old. She has a good relationship and is comfortable with her dentist and the technicians.
Thank you so much for your kind words, Ninotchka. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: The pediatric department, dentist, hygienist and x-ray tech at Great Expression dental have been exceptional at every visit! The care they provide and the patience that they have with a child who has down syndrome and oral aversion, is unmatched! Grateful for the pediatric team!!
Hi, Faigy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Dr Luis Torres was amazing, very kind, and detailed and answered all my questions. The staff was very nice and the office was clean and tidy.
Hi, Tiffany. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: the whole staff is super kind and patient!! always a pleasant experience coming here
Hi, Libby. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I have been going to Great Expression for many years, my last visit was getting a crown the care I got from Dr Jean and his assistant was awesome, I was treated with such respect and gentle care, thank you Dr and I appreciate you very much, all the staff are nice.
Hi, Norma. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I received excellent service from staff today.
Hi, Ollie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I am so happy that I was able to meet Dr. Jean.B, Dr. Baez and Jackie. They are the best, they make sure you understand everything thats being done along with the lady's at the front desk they are very helpful when it comes to understanding your insurance 10 out 0f 10 for me.
Hi, Nik. Thank you so much for leaving us a stellar review!
Positive experience: I love the facility and the staff. However, I believe I am paying more than necessary for a teeth cleaning especially with insurance
Hi, Robyn. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dr. Báez is the BEST. I felt no pain at all. My extraction was pain-free. This is a calling for him, definitely not just a job. I am referring him to everyone. HE IS AWESOME. Jackie was very friendly and made me feel very comfortable. I was nervous because I was expecting lots of pain. That was not my experience at all.
Thank you so much for your kind words, Lady. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: DR. TORRES IS VERY GOOD. HE EXPLAINS EVERYTHING THOUGHLY. IF YOU ARE LOOKING FOR AN ORAL SURGEON, LOOK NO MORE.
Hi, Stacy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Service was great! Staff is very friendly and helpful.
Hi, Turkessa. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Everyone was so nice & helpful. Quiet office. Dr. Torres was recommended by my family dentist. He was very thorough with my examination & put me at ease. I had good results with his careful exam. Thank you Dr Torres. E.C.
Hi, Eileen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: OMG! Dr. Baez-Gutierrez was awesome . He is in the right field, well trained and lovely personality. His assistant Ms Jackie was so kind and helpful. Thank you to both!
Hi, Chanel. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I literally feel like a rock star when I walk into this office. The people at the counter check me in before I even tell them my name. And the dental assistants and the new dentist I saw today are kind, humorous, optimistic and real. I’ve been coming here for a couple decades and everyone and I mean everyone here is friendly, competent and I TRUST them with my teeth!
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: My wife been going to this Denist office for over 13 yrs now she done many things never been disappointed
Hi, Gregory. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great customer service! The staff is friendly and makes you feel welcome. They are concerned about your overall health as well.
Hi, Latoya. We are thrilled to learn that you had a positive experience with us!
Negative experience: It is always a very long wait when I come here, over an hour. As soon as I address it, I am serviced.
Thank you for providing your feedback and letting us know about this issue, Kyla. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: Very nice dental office. Been going to Great expressions for quite some time now. My whole family comes staff is friendly. Never had any issues. Most importantly they get the job done ✔️.
Hi, Nathalie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I always have a good cleaning with Christina. She is very considerate. Always checking to see if I am comfortable. I would recommend her to my friends and family. I Was at the office on Friday and Saturday and my experience was wonderful. Every one was professional. I would recommend friends and family to that office.
Hi, Bethune. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: New hygienist didn’t remove coffee stains(Previously she left visible plaque). Poor teeth cleaning results for the second time. After being a patient for 40+ years, I’m considering a new office for reason mentioned above.
Thank you for providing your feedback and letting us know about this issue, Terri. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: I received care for my appointment on time without waiting. My teeth were cleaned in a private booth by a professional and courteous dental hygenist. I was able to understand the care provided and made an appointment for the next cleaning.
Hi, Amy. Your feedback is highly appreciated. Thank you for the review!
Negative experience: My child last appointment for services were a year ago! If I did NOT call to inquire about appointments, he still would have NOT had an appointment! The operator advised that he was supposed to have a scheduled appointment every 6-8 weeks! The operator advised that he will not be able to get an appointment until the end of the month! Additionally, my monthly payment for services are deducted faithfully every month! This location is very overbooked to provide adequate services for their patients.
Thank you for providing your feedback and letting us know about this issue, Yolanda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: Very good experience, the staff are very knowledgeable and helpful .
Hi, Chanel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I was given appointment the day I called. Everyone nice and friendly The doctor was very nice and helpful
Hi, Laila. Thank you so much for leaving us a stellar review!
Fantastic experience: Markee and Dr Jean-Baptiste are fantastic. Their work on my crown is great and their attitudes kept me at ease the whole time, even though I was a difficult case
Hi, Connor. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Everyone was pleasant. The doctor was great. I was very pleased. Thank you all.
Hi, Marjorie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My kids had appts @3 & 330pm we was out by 4pm.The staff was very friendly & professional, this is our new family dentist.
Hi, Tisha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: STAY AWAY FROM THiS OFFICE !!!!!!! Dr Luis Torres the worst most unprofessional Doctor I have ever met !!!!!! My husband scheduled an appointment at his office two weeks in advanced when we got to the appointment he did not have the respect for time or patient to tell my husband he was not going to be seen because the referral they had emailed by us was not something that he sees like if we were not even important this doctor is so inhumane not even out of respect for a new patient to come out and give explanation nothing who wants to be seen or treated by such a person it’s actually discusting !!!!!
Thank you for providing your feedback and letting us know about this issue, Elsie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Negative experience: ABSOLUTELY THE WORST IN DENTAL PRACTICE!!!!! I had gone to my regular dentist for my scheduled cleaning. At the end the hygentist called in the doctor and she suggested that I see a oral surgeon due to her finding something in my mouth that needed to be looked at by a surgeon. I called my Insurance company just to make sure the surgeon was in network. They found one and we made an opointment. The earliest I could be seen was two weeks out. In the mean time I sent them what my dentist wrote down ; meaning the referral. The opointment day comes I show up they give me paperwork to fill out and I'm there waiting. After about an hour the receptionist calls me to the counter and says to me that the doctor cannot see me because he doesn't treat the so called condition that is mentioned on the referral. I then told the receptionist if that was the case why didn't I receive a phone call from this office letting me know that so I don't have to waste my time coming here. This dentist Dr. Luis Torres didn't even have the desensy to speak with me about what was going on. I told the receptionist that I'm here I have an opointment why doesn't he at least see me and give me his opinion about what is going on in my mouth. Again she told me that he would not see me. IN ALL MY YEARS DEALING WITH DENTIST THIS IS THE FIRST TIME THAT A DENTIST ( A ORAL SURGEON AT THAT) WOULD NOT EVEN SEE ME EVEN HAVING AN OPOINTMENT OF OVER TWO WEEKS. THIS IS TOATALLY UNECEPTABLE FOR A DENTIST NOT TO SEE A PATIENT WITH AN OPOINTMENT. At the end I told the receptionist ( this is the person I was dealing with from the start the one asking for the referral) . Why didn't you call me and let me know what was going on you had two weeks all the paperwork . She couldn't give me an answer. REALLY!!! Stay away from this place read the reviews before making an opointment here.
Thank you for providing your feedback and letting us know about this issue, Jorge. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Pembroke Pines
Fantastic experience: EVERYONE here is so friendly and I love it. They make it so I have such an easy welcoming experience. I have always had bad experiences with dentists but I have NEVER had one here. Thank you guys for changing my perspective on dental offices! ❤️
Hi, Ness. Thank you so much for leaving us a stellar review!
Fantastic experience: This is one of the most gentle and compassionate dentist office these days. They make you feel comfortable and they are not really expensive like the others! For the people that hate going to the dentist give them a try you won’t feel the same!!!
Hi, Deborah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Today was a great appointment at Great Expressions Dental! Everyone is so friendly and helpful. It truly makes visiting the dentist easier. Come on...you can do it! They're happy to help you regain your beautiful smile!
Hi, Brenda. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Everyone in the clinic are great specially Dr . Jean-B. aptiste. They always available and accommodating. Excellent
Thank you so much for your kind words, Beth. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Pembroke Pines.
Fantastic experience: I got a sweet Pakistani lady she was awesome so happy and the staff were really nice and understanding my bad experience with other dental places so I will keep going to them!!
Hi, Maryelin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a great time. I was there for a long time but I was able to complete everything all in one everyone was very respectful professional.
Hi, Dean. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: It’s always nice to find a dentist that addresses your concern with compassion, understanding, and professionalism. I cannot say enough about Dr. Jean-Baptiste and his cheerful Assistant Markey. They are a great team that has certainly made me a loyal patient!
Positive experience: I usually don’t have any issues but this time I had to wait way longer than expected; an hour, for unknown reasons. I had questions that were answered but consultation was rushed. I do not feel safe to agree to any procedure without the proper attention to patients. I also pay attention to the attitude towards patients. Take this as feedback for improvement. I have no intentions of damaging a business image, it was my experience.
Fantastic experience: Market is very good Dr Jean-baptiste is also very good and nice thank you for your help Lloyd Stewart.
Fantastic experience: Today I had an appointment about my Night Guard that was broken by our small dog. I met with Dental Assistant Maqueda. Wow! What an excellent person! She was so nice. Very understanding. Great personality. Above all she was able to polish and smooth out the jagget edges and salvage my Mouth Guard. Saving me a lot of money! Thank you Maqueda!
Fantastic experience: I was initially nervous about coming here since I didn’t know anyone personally who had been treated at this clinic. But after reading so many positive reviews on Google, I decided to take the leap and I’m so glad I did. I went in for a zirconium bridge dental prosthesis. For years, I had gone to other places where the color and size were never right, which made me feel very insecure about my smile and appearance. From the moment I arrived, the entire team treated me with so much professionalism and warmth. They’re genuinely kind people who made me feel comfortable every step of the way. I don’t speak English very well, but they have bilingual doctors and professional interpreters, which helped me feel safe and confident throughout the process. One especially friendly doctor She is from Ecuador helped me choose the exact color for my prosthesis, paying attention to every detail and the result was spectacular! I finally feel proud of my smile. They were also very transparent with pricing and explained everything clearly, including what insurance covers, which gave me even more peace of mind. My doctor, Wooy Jean-Baptiste, was amazing. I truly recommend him and the whole team without hesitation. If you’re looking for quality care, kindness, and great results, this is the place.
Fantastic experience: Completed my braces treatment with Dr Rob and he was great from the beginning to the end of my treatment. Never had an issue with the front staff either, they’ve even reached out to me when I was having difficulty rescheduling. Sometimes you may have to wait but you’re not the only patient being seen so it is what it is. They also call/text/email ahead of time to remind you of your appointment, whether it’s a cleaning or an ortho appt. Been coming here for about 6 years now, no complaints.
Positive experience: I called the week before to make my appointment and the lady refuse to make my appointment without update me insurance, final found it and gave it to her, only to get there the day of my appointment and had to wait 50 minutes because somehow my information wasn’t updated and because of this it took me and 1hr and 30 minutes to get my teeth cleaned. Truly disappointed in their service today.
Fantastic experience: Damarys is awesome and so is the Dr I will recommend this place.... Caring, gentle and loving takes care of u like if you were family... thankyou D
Fantastic experience: My child been going for a while now and I have no complaints because they always accommodate me when necessary.
Fantastic experience: Paula is very professional and kind. She takes the time to explain the process and how to maintain good oral hygiene. The staff members are very professional and courteous.
Fantastic experience: I love how to dentist office is able to see both my children and myself all at the same time. They were very knowledgeable was not expensive. The office was clean and the staff was nice with great customer service and manners.
Fantastic experience: The staff here are so kind and sweet. Ive been going here since a kid. They always have the best movies playing in the waiting room. The front desk workers, the dental assistants, down to the doctors and project manager, are very supportive. They will go out of their way to make sure your needs are met.. Very family/lgbtqia+ friendly :).
Fantastic experience: 'I've been a patient at Great Expressions for many years & I've always had a great experience there. The dentist I saw today was new to the facility, but like the others, she was caring & a good listener &, although she couldn't help me, she directed me to where I can get help.
Fantastic experience: I am happy that I moved to this office. The staff is pleasant and helpful. If there are any changes they inform me immediately. The wait time is usually not too long. I also love that I can see the hygienist on Saturdays! This office has yet to disappoint me!
Fantastic experience: Dr. Osterhoff and Jackie are a great team. Besides their expert dental skills, they both helped me resolve a billing error that lowered my total bill by over $1,000.00.
Fantastic experience: As always, they were very professional and understanding of my concerns. Questions I might have had were covered during the "orientation" and explanation of the findings. The new equipment used to gather the data from my mouth that replaced the old procedure of impressions is simply awesome. I am totally impressed.
Negative experience: I have been with great expressions for several years and I was very disappointed when I received a bill for over $500 for a procedure. I contacted my insurance carrier and was informed that I had exhausted the number of times I can have that procedure until 2025. I was told if the dentist office verified this information would have been provided. I am very upset that I am forced to pay over $500 because someone neglected to do their job. I am looking for a new dentist, you will be losing a loyal patient.
Fantastic experience: Fast, effective service. I have been coming here for years. Most recently Sausan took care of me and did amazing.
Fantastic experience: I have been a long time Dental patient over 30 years at Great Expressions (Formerly Dental Health Group) in Pembroke Pines. Florida. From my original doctor Dr. Robert Brody to my current doctors Dr. Victor Christoph and D.M.D. Leonard Ostroff and their knowledgeable assistants such as Donna and Sandra, Dental Hygienist Bertha, the bedside manner and treatment has been awesome and kept me healthy. Recently, Dental Receptionist Maria Benitez with her wonderful smile and helpfulness made it an even better experience! Thank you Great Expressions... Once again visited Doctor Ostroff for a gum issue and his Experience and ability to communicate is awesome plus he's an amazing periodontist
Negative experience: Your going to wait way to long. Then the dental surgeon has the shakiest hands and during a tooth extraction severely damaged my back upper pallete and gums while pulling at one tooth for over 20 minutes and sent me away with nothing. Stitches didnt even last a day been in severe pain since I left the office and could feel my face again. Would say they are more for money than the patients.
Fantastic experience: I appreciate not having to wait at all for my dental hygienist! She was looking for me, as I was signing in. Both Cristy (my long-time hygienist) and those at the front desk are always so welcoming, making me smile at a dental office PRIOR to being treated!
Fantastic experience: Based on my recent experience. I appreciate not having to wait long. The hygienist explains everything and try to make it as comfortable as possible. She's very welcoming.
Fantastic experience: Cristina is the best Hygienist I've ever had. She's very thorough and gentle. She explain what needs to be done. She is very pleasant and always cheerful. She makes you feel so at ease. I have been a long time patient, and it's always a pleasure to visit. The staff has been so nice. Thanks to all of you ❤️
Fantastic experience: Christina has always been a fabulous hygienist. She takes her time to exam and make sure that I am following the right plan to keep my teeth and gums healthy. Thanks girl! I really appreciate you!!
Fantastic experience: Great Expression Pembroke staff was pleasant, the doctor was nice, she explained step by step needed to be taken care of. Allowed me to make my on choice instead of trying to make me do something I didn't want to do at this time. I recommend this office, they left a great impression on me.
Fantastic experience: Was greeted pleasantly at the front reception.I was admitted quite promptly for my procedure which was the most comfortable and efficient dental visit I have experienced at a dental office Doctor Fasil and her assistant, Laquada were the most gentle and caring. If this were my experiences at other dental visit throughout the years I would have been less anxious and fearful of going to the dentist.Many thanks.
Fantastic experience: Christina is the best hygienist. She's very gentle and takes care of her patients. Dr. Faisal is also very nurturing and makes her patients feel at ease during what can be an uncomfortable situation.
Negative experience: Do not take your child/ren here for any services. My son goes here for the Orthodontist, I as the parent have only spoken to the Orthodonist himself twice over the two year span. When we go in for appointments you cannot go to the back with your child because there is not enough space for parents. Furthermore, trying to get updates on the progress of services provided, the dental assistants cannot provide any clear information. I learned that my son's braces were to be removed when they told me that I owed a fee which was shocking because the intial plan of action had not taken place and noone told me that the plan had changed. Even more disappointing, they billed my insurance incorrectly and refused to correct there mistakes. Therefore, in order for my son to have his braces removed I must pay for their mistake/balance or they will not removed his braces. Also, don't try calling their corporate office, you will not be able to speak to a representative and emailing will yeild the same results; nothing. DO NOT BRING YOUR SERVICES TO ESTABLISHMENT. There are better dentist and Orthodontist. Do your research.
Fantastic experience: When walking into the establishment, I was greeted with smiles and warm welcome. After filling out the necessary paperwork the dental assistant greeted me and explained the steps taken placed. The dentist was very welcoming and professional with explaining the necessary processes needed. Very Professional and Welcoming environment.
Fantastic experience: Excellent service and attention to my teeth is needed since I need extensive dental work within the next five to six months, I am very lucky to have Dr Ostroff and Dr Faisal as my dental professionals, I know very little about medical issues, but no problem, I have the best care possible and I just need to pay attention and listen to their advice, Thanks for reading, Daniel Becker
Negative experience: I have been receiving a bill from this office that was already paid by insurance. I already explained this several times to the staff however I still receive the bill, every month. Its absolutely frustrating. I am never coming back.
Negative experience: Keep your finances in mind . Know your insurance plan coverage. Because they will try you. Over charging you left and right. Not reading handbooks and policies Don’t follow rules and regulations.
Fantastic experience: I like their professionalism and kindness. Dr. Torres is very knowledgeable in his field. I am looking forward to my next visit. Thank you all!
Fantastic experience: Christina is wonderful. Best hygenist in the County. Superb compassionate service. Adding to my previous survey. I had an emergency over the weekend and the University Drive Office was able to get me in ASAP and taken care of. Wonderful and pleasant staff!
Fantastic experience: Maria did my cleaning and she was excellent - she is very professional and thoughtful. Best cleaning I have had.
Fantastic experience: The staff is very pleasant. I've been with Great Expressions at this particular office for several years any never had a problem. I highly recommend them.
Fantastic experience: I need to repair a chipped cap on a tooth that is also an implant. Dr. Faisal and the staff at Great Expressions were extremely helpful and professional during each visit. The communication was clear and documents were provided and explained. Everyone was very kind. The doctor and dental assistants were very calming, effective and efficient. I look forward to completing my treatment there.
Fantastic experience: I went for my cleaning appointment and Maria Correa was my dental hygienist . She is very pleasant and knowledgeable. Ms Correa explained the procedure in detail and I felt very comfortable and at ease .
Negative experience: Terrible experience each time whether it’s over the phone, in person or at the front desk. I’ve heard personal conversations during a crown fitting that I didn’t want to be part of. I’ve been contacted one hour prior to an appointment change with no apology or acknowledgment of the inconvenience that it may have on my schedule. The service is always subpar. Every time I approach the front desk it’s as though it’s their first day and no one knows what to do. I get blank stares when I ask questions or someone else intervenes to provide inaccurate information. The specialists are never in the building and appointments are so far out you can be dealing with a toothache for months before they can finally see you. The final straw for me was when I was asked to file down a tooth because an initial crown fitting did not go well. In other words, they didn’t do a great job in fitting the crown and had to Jimmy the crown in my mouth so it can fit. It still feels terrible and they did a horrible job. Again, no apologies. The general dentist and the techs I worked with were horrible. Three people in a small space, all talking while working on a crown. My anxiety was through the roof but since everyone was so focused on what they were having for lunch and the referral program for employees, I was a second thought it felt like. I don’t anticipate ever stepping foot in here again because of the people and the service. Just horrible. I’d rather pay extra for less elsewhere.
Fantastic experience: I always receive friendly and professional service at your office. Christina gave me my usual dental cleaning. She is awesome! My appointment 5/2/2024 was with Dr. Ostroff. Excellent visit again. He explained very well what dental work I will be having next week. 5/9/2024: Dr. Ostroff performed my needed procedure today. He was very kind, patient, and coached me at every step. His assistant was also very kind and helpful. Much appreciated. 5/16/2024: Dr. Ostroff did a follow-up on the procedure he performed the week before. Again, he gave me very good instructions for care required. I visited your office on 8/26/2024 for a cleaning. As always, I received a thorough and painless cleaning from Christina. I happened to not feel very well that day, and Christina was very attentive, frequently inquiring on how I was doing during the entire process. She is a very kind and caring person. .
Fantastic experience: I have been a long time patient and always a pleasure scheduling my dental appointments with Great Expressions! Showed up as scheduled, my dental hygienist Maria took real good care of me and I was on my way! Thank you Maria and Thanks Great Expressions!
Fantastic experience: Awesome service and treatment. Very thorough in explaining treatment plans. I have been going here for years and my children as well since they were small.
Fantastic experience: My dental hygenist Cristina is the best. I have a lot of sensitivity and she is very gentle and thorough. The staff is friendly and helpful
Fantastic experience: Hygienist was very gentle and very polite. My visits there are always pleasant and smooth due to the well qualified staff.
Fantastic experience: Dr Ostrof and Jackie are the best; I am grateful for them helping me through my extraction. It was hard but they made it happen. Blessings
Fantastic experience: My periodontal cleaning today was one of the best in a while. My dental hygienist was very thorough from start to finish. Thanks Vanessa for doing your job well.
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