Apex Endodontics, PLLC
Information about Apex Endodontics, PLLC
14150, Tonawanda
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-13h, 15:30-17h
- friday: 8h-17h
- saturday: (closed)
Apex Endodontics is the premier endodontic office serving the Buffalo area specializing in root canal treatment and emergency tooth pain relief. We’ve built our reputation on years of dedication to exceptional patient care and advanced technology. Dr Shawn Jordan was the first endodontist in the Buffalo area to implement panoramic 3D X-ray technology to ensure predictable, long-lasting treatment outcomes for all our patients. Apex was also the first and is currently the only endodontic office in WNY with the Gentlewave technology. Apex invests in the best! Our Drs work together on cases and give patients multiple perspectives on their case. Give us a call or send us an email; we look forward to meeting you and helping save your tooth!
Our comment from Best Dentists Club about Apex Endodontics, PLLC:
Apex Endodontics, PLLC is widely praised for its exceptional patient care and state-of-the-art facility. Customers consistently highlight the professionalism and friendliness of the entire staff, creating a warm and welcoming environment. Many have noted the following strengths:
- Expertise and Skill: Dr. Jordan and his team are recognized for their mastery of endodontic procedures, often delivering pain-free experiences that surpass patient expectations.
- Comfort and Care: Patients appreciate the thoughtful amenities provided during procedures, such as aromatherapy, custom music selections, and stress-relief options like warm blankets.
- Efficient and Modern Facility: The office is described as clean, well-organized, and equipped with advanced technology, contributing to a seamless and efficient patient experience.
- Exceptional Follow-up: Apex is noted for its fantastic post-procedural care, including follow-up calls to check on patients’ recovery.
Overall, Apex Endodontics offers a positive and reassuring environment for individuals seeking endodontic care. With a strong emphasis on patient comfort and satisfaction, it is highly recommended for anyone in need of a root canal or related services.
Services and Treatments
Apex Endodontics, PLLC: Reviews
Fantastic experience: I can not say enough positive thing’s about Dr. Jordan and his awesome staff at Apex! From the phone calls with the most pleasant and knowledgeable staff reviewing procedures and forms to the assistant offering essential oils, blankets and anything you need to feel comfy and relaxed. And then came Dr. Jordan who is calming, caring and a master at root canals, no pain at all! Apex is the best. Thank you for all you do!
Fantastic experience: Such a clean and friendly facility. They had up to date technology, tried to make you as comfortable as possible and made sure you had all the information you needed before they checked you out for your visit. I have never waited more then 5 minutes in the waiting area after arrival and the appointment itself is always fast and efficient.
Thanks for the kind review Sarah - we appreciate the time you took to write this and share your experience :)
Fantastic experience: This 5-star review for Apex Endodontics is incredibly well-deserved! A huge thank you goes out to Apex for saving me right before my flight to Europe! Even though they were completely booked, they went out of their way to make it happen. My tooth had already had previous work done, which made the issue difficult to detect and required specialized skill and tools that my regular dentist just didn’t have. I was terrified I might have to travel without having it done and they put me completely at ease! The entire experience was top level! They offer fantastic sedation options, and the extra touches like warm lavender cloths, aromatherapy, and even a custom music selection went way beyond my expectations. The office is beautiful and seems to go on for miles! Every member of the staff was so positive and encouraging. I can’t say enough about how grateful I am for their care and expertise. The last place I ever want to be is at the dentist, but if I have to....I'm calling Apex Endodontics. Highly, highly recommend!
Thank you for such a kind review! Great meeting you and very happy that it worked out for timing and care. All our best
Fantastic experience: Excellent initial consultation, very comfortable root canal, post procedure uncomplicated for me. Definitely would recommend this highly organized office and their staff!
Thanks Mary! We enjoyed meeting you and very much appreciate your review. We look forward to sharing this with the team.
Fantastic experience: I was definitely very anxious to have this done, but everyone was wonderful explained everything perfectly and there were no problems at all. My anxiety went down shortly after the Novacainekicked in!
The injection is no fun - you made it through great and we appreciate the very kind review. Thanks for your time to write this!
Fantastic experience: All the staff were knowledgeable and friendly
Fantastic experience: The office and staff are extremely friendly, with 100% patient care and comfort is their top priority. Dr. Jordan is kind, and gentle. My root canal took only 40 minutes, with no pain or discomfort at all. Highly recommend this practice!
Fantastic experience: Caring and concerned about patient comfort. Dr. C and her staff are amazing.
Fantastic experience: Every interaction with Apex has been fantastic, from scheduling to paperwork to the appointment and after care. The staff is polite, knowledgeable, and kind. The office waiting area looks like a classy living room, and the treatment rooms are top notch. The doctor was skilled, friendly, and knowledgeable. We couldn’t have asked for better.
Fantastic experience: Painless and wonderful people who appear to enjoy their Jobs. My root canal was painless and fast...
Fantastic experience: Dr. Jordan is the best my 13 year old daughter needed a root canal and the staff was patient and compassionate.
Fantastic experience: My regular dentist referred me to APEX when after 2 visits over 3 weeks decided he couldn’t do the root canal. He refered me to APEX.APEX called the same day and asked me to come in for exam in the Morning. They took XRays and did an exam. As I was checking out the doctor came in and said they had a cancellation , Could I come in in the morning? Yes! Thank you. The procedure was painless! Dr. Szaperacker was awesome! Explained everything as she proceeded. Made sure I was comfortable, provided blanket. Very professional office with all new and clean equipment. Called the next day to make sure I was ok and had my antibiotics! I highly recommend! Thank you APEX !
Fantastic experience: I had a root canal done by Dr. Fenigstein recently. I highly recommend him. He and the hygenist worked so efficiently as a team. I felt no pain at all during the procedure. I am a satisfied client!!
Fantastic experience: Everyone dreads getting a root canal but the team at Apex was friendly, professional, informative, and went the extra mile to make sure I was informed and comfortable. I was offered my choice of music, a blanket, stress ball (tooth), aromatherapy, ear plugs, and even a warm scented towel for afterwards. I had already had a positive experience but the the sticker at the end that I didn't know I needed is what prompted me to write the review. I don't care how silly it is, it truly made my day!
Awe thanks Kristin! Great meeting you! We are excited to share your comments with the team.
Fantastic experience: If you're going to need a root canal I highly recommend Apex Endodontics. The place is clean and accessible, staff is courteous, Dr Matthew was very professional.
Fantastic experience: I recently had a apicoectomy-or root surgery at Apex Endodontics. My experience at Apex with Dr Jordan and all the staff there was phenomenal. The care, patience and compassion from everyone was wonderful. The facility is state of the art. If you need to have any root canal related surgery, I highly recommend Apex and Dr Jordan. You won't be disappointed.
Fantastic experience: I recently had a root canal retreatment with Dr. Jordan , and I couldn’t be more grateful for the experience. I was incredibly nervous going in- specially knowing it involved removing a file from a previous root canal- but Dr. Jordan was absolutely amazing. He was calm , professional, and explained everything in a way that put me at ease. The entire office staff was so kind and welcoming, which helped me relax even more. What truly surprised me was how comfortable I felt during the procedure- I was so relaxed, I almost fell asleep on the chair! That says a lot about the level of care and skill Dr. Jordan brings to his work. If you are looking for an endodontist who’s not only technically excellent but also genuinely carry , I highly recommend Dr.Jordan and his team .
Fantastic experience: Apex Endodontics- I have to say- (keeping in mind- the seriousness of having to have a Root Canal) - performed excellently. From Dr. Fenigsteins-to his Assistant Kate- to the staff - Samantha - Tory- Madison— . I felt comfortable- & Confident- I was getting the best of care. Also the Environment- was Immaculately clean & very up to date. I thank - everyone involved. Namaste. Godbless. Sherrill here!
Thank you so much for the kind words and sharing specific team member's names. We love sharing these reviews and smiles at team meetings. Most importantly, we are happy that your experience was positive. All our best!
Fantastic experience: Very impressed, the staff and doctor were awesome, would highly recommend.
Fantastic experience: I called on Monday after finding out i needed a root canal, they got me in Tuesday for consultation, and Today (friday) for the actually root canal. Exceptional service from front desk, Kate was the dental assistant in the room and she was incredible answered any of my questions and helped keep me comfortable, Dr Jordan performed the root canal and was wonderful and so fast and thorough! ! Thank you all, highly reccomended!
Fantastic experience: The bedside manner at Apex Endodontics is top notch. My tooth was in pain and they got me in within less than 48 hours. The dental assistant Madison was so nice and asked me what kind of music I liked and then offered me aromatherapy, blankets, stress ball. That alone sets this place apart from other places with the thoughtfulness and empathy a dentist can give. It was my first root canal so I was very nervous. Dr Fenigstein was really knowledgeable and explained my x-rays and answered all my questions before the procedure and I didn’t feel rushed at all. A root canal isn’t fun but they made it as quick and smooth in a low stress environment as much as they possibly can. I appreciated how the rooms weren’t secluded and closed off too, and you can hear the background ambiance of a working office which made for a more casual, calming vibe for the procedure. I’m so glad my dentist referred me here and if I ever need to be again, it will always be here! Thank you!!
Fantastic experience: I arrived at my appointed time. Was promptly taken. From reception to discharge, everything was well organized. All personnel were friendly and accommodating. (Even asked what kind of music I preferred to listen to during my root canal procedure) Upon completion the technician was careful to explain all I should expect and provided me with written post-procedural instructions. Five hours later - all is very well. Thank you Apex.
Thanks so much for the details and kind words. Great having you in the office.
Fantastic experience: Exceptional care from start to finish! The team was professional, kind, and made me feel completely at ease. The procedure was painless, and Dr. Fenigstein took the time to explain everything thoroughly. The office was clean and modern, creating a comfortable environment. I highly recommend this practice for anyone in need of expert endodontic care!
Fantastic experience: I cannot say enough good things about Apex. I started my root canal process in August, for a complicated back molar. I went through another place, and had nothing but problems that made it clear how understaffed and disorganized they are, which ultimately caused me lots of pain with over 6 months of trying to treat this and a student doctor with seemingly very little oversight. Unrelated to that, they also broke a file in my canal and referred me to Apex, something that can happen but is rare and was due to the complicated shape of my root. I wish I started at Apex. They have been nothing but reassuring and extremely knowledgeable. The team I had clearly works very well together and knows each other well, they offer music, stress balls, blankets, earplugs, essential oils, literally anything they can to comfort you. The post op care is incredible, video and a paper of instructions, and phone calls to check in. But beyond that, this is the most competent team I’ve seen in my several different appointments at 4+ dental offices over the past few years. They are kind and put you at ease, but also clearly know how to help. The knowledge of dental care compared to anyone else is incredible, you can tell they know the best way to handle any situation and have a multitude of fancy tools other places did not (my boyfriend was there and compared the amount of tools they used as well as their techniques). My root canal was super smooth and I was not stressed at all during my time there as they were able to read my mood and make sure I was okay. I can’t recommend Apex enough. I’ve had so many dental issues the past few years and can confidently say they are the best dental office I’ve experienced in WNY. No one wants a root canal, but if you’re experiencing pain, going in quicker can save your tooth, and if you have any sort of dental anxiety or for the best care, this is the best place to go. Dr. Fenningstein and his team are truly the best.
Fantastic experience: Who would have thought that having a root canal would be a positive experience? My personal Dentist sent me to Apex due to an infection in a previously done root canal. Everyone at Apex treated me with thoughtfulness and professionalism. First there was Elizabeth who blocked out a time for me in the schedule before I even came in for my consultation when I told her I needed to have my problem taken care of soon because I was leaving on a vacation and couldn’t travel with an infected tooth. That was my first clue that this was a special place. I met with Dr. Czaperacker. She is everything you want in any medical professional. She took time to explain my problem in great detail explaining the choices I had for dealing with my infection. She answered all of my questions and I never felt rushed. She told me that if she proceeded there was a 50/50 chance she could fix the tooth without needing to have it extracted. I elected to have her try. Well, with her expertise and the office’s modern technology she resolved the issue completely. Her assistant Hailee (not sure of the spelling) and everyone in that office was warm and friendly and put me at ease during a difficult procedure. I left with detailed instructions and even received a video message with those instructions for aftercare. The next day I got a phone call checking how I was doing. No one wants a problem root canal, but you ever have that issue, this is the only place to go.
This is such a detailed and kind review. Thanks for sharing your experience, it was great having you in the office. Dr. C, Elisabeth & Haley are going to be thrilled to see their names in lights! Happy Valentines Day :)
Fantastic experience: Very impressed with the staff at Apex Endodontics Tonawanda NY - Hailey Pierce and Dr Czaperacker were nothing short of amazing ..professional , polite, comforting, compassionate.. and went over and beyond to relieve my anxiety, making the entire experience as pleasant as possible ! Highly recommend this Team - they made me feel like family .. and will definitely return if needed !
Fantastic experience: I have a severe head injury, difficulty handling stress. Staff greeted me and helped me complete paperwork. Carly and Dr.Jordan where very professional and set a very relaxing environment for my root canal (good music). I basically just laid there with my eyes closed and mouth open throughout the procedure (resting). Pain-free and quick; around 30min. Will happily refer and use again when needed
Fantastic experience: Awesome wonderful care. Pain free and root canal treatment is not what it used to be in the past. Once numb you do not feel anything. Staff is caring and very concerned on maintaining your relaxed comfort. I have had 3 treatments and was pleased with every procedure.
Fantastic experience: I will recommend this place a million times over. I was referred for a root canal and was scheduled for an appointment by a very friendly scheduling staff. I started having terrible pain and when I called back they were able to get me in next day for the procedure. Dr. F and his dental hygienist were super friendly, patient and explained everything in detail. I am now out of pain and am very happy with my experience.
Fantastic experience: I cannot say enough good things about APEX Endodontics! The facility, staff, process and experience was top notch - I HIGHLY recommend this group for your dental needs.
Thanks for such kid words - We loved having you in the office. Happy New Year!
Fantastic experience: Best dental experience to date. I have had a root canal before with a not so good experience. I was referred to Apex and took the chance and it was so worth it. Even drove an hour and a half for my appointments. That make you feel comfortable and make sure you have everything you need! Would recommend it to everyone.
Thanks Cassidy! So glad that you had a great experience; we will share your kind words with the team.
Fantastic experience: Had a root canal. Everything went smoothly with Dr. Czaperacker and assostants, with the most painful part being the novacane injection, which was actually nothing. This place,and the people working there ,are true professionals and extremely nice, kind and thoughtful.
Fantastic experience: I don't think any root canal is going to be a great time, but Dr. Webber did an excellent job with mine. They did good work with the local anesthetic, and finished the procedure quickly and, as far as I can tell, did it well too. Hopefully I'll never need another root canal but if I do, I'll come back to this place.
Fantastic experience: Had to get a root canal and was referred here. How grateful I am for that. I had a fantastic time here. The staff here is caring and will do everything in their power to make you feel comfortable. From explaining the procedure gently, to providing earbuds, blankets, essential oils, stress balls, and music to the patients undergoing a "scary" procedure. These people care about their patients and love their job. I will sing their praise forever!
Thanks Todd! Great meeting you and getting to know you. We appreciate all the details you shared to help others see Root canals aren't so scary. Take Care!
Fantastic experience: I am so grateful to Dr Jordan taking such rapid care of my traumatic tooth injury. The care and speed that you showed was impressive. Thank you
Thanks so much for the kind review. It was nice meeting you!
Fantastic experience: Dr. Jordon and staff were professional and caring to my needs. He took the time to explain the procedure and checked on me throughout. I recommend him highly for your next procedure.
Hi Joe, Thanks so much for the kind words.
Fantastic experience: I would highly recommend Dr. Jordan to anyone and I have been. I’ve always been really anxious with anything that has to do with dental work and have heard horror stories about root canals, but it was such a breeze. They explain everything to you before and while it’s happening, you don’t feel a thing. Competent and very caring.
Fantastic experience: I had a root canal yesterday at Apex Orthodontics. Dr. Jordan and his Assistant provided me with a pain-free,comfortable experience. Also, the staff at the front desk and checkout were kind and efficient. I have an annoying gag reflex which can make me a dentist's nightmare, but the Dental Assistant (I wish I knew her name) was so helpful and understanding that my x-rays were able to be completed successfully. Thank you, Apex, for giving me such a positive procedure. I don't even have a sore mouth!
Fantastic experience: Yesterday I was in the area working and saw the office so I walked in and presented my complicated dental situation that nobody else has been able to help me with. The front desk staff was so great!! Heather was absolutely amazing so kind and helpful even though I was NOT an existing patient!! She really went the extra mile and immediately contacted my current dentist to get me answers and I could not have needed it more!! I have never had any work done here but I will have route canal tomorrow and will follow up with another review. Thanks Heather hope you get a raise:)
Fantastic experience: I went to Apex on the referral of my dentist for a root canal. The procedure lasted nearly an hour and was totally painless. The next day the office called and asked how I was doing. I honestly said I felt normal, as if the procedure was never done. I was very happy with the doctor, procedure, office staff, and follow up phone call.
Fantastic experience: I had such a wonderful experience with Dr. Czaperacker, her assistants Pamela and Madison and her wonderful staff. I was very anxious about having a root canal procedure, due to the fact that at my last 2 dental appointments I had 2 cavities filled and I was in so much pain during and after the procedure. Dr. C and her assistant Madison made sure I was very comfortable and I had no pain whatsoever during the procedure! Madison offered me essential oils and music to relieve my anxiety. Dr. C had explained everything throughly before and after the procedure. I am one day post procedure and have no pain and I am able to drink water and eat again without any nerve pain! Im so thankful to have had my root canal experience with Dr. C. If you need a root canal, I highly recommend coming to Apex, and seeing Dr. C!! Thank you again!!
Thanks for all the time you took, your kindness and details to help others who may be hesitant to save their tooth. The team really enjoyed having you in the office! Thank you again!
Fantastic experience: This is the only place that has ever been able to get me numb first try (I've been told I'm a difficult case.) If you have a hard time getting numb, have no fear about it here! I could have fallen asleep during the root canal.
Thanks for the kind words Kara, great chatting with you today!
Fantastic experience: Just had root canal done and was virtually painless.. only thing I felt was the needle a little bit for novacaine.. they did a great job
Fantastic experience: I grew up hearing horror stories about root canals! Was so relieved to find there have been such great advancements in these techniques. I had Dr. Jordan who has a well reserved reputation as the GOAT of root canals! It took 45 minutes and was one of the most fluid procedures I have ever seen, the office seems so well organized too. If you're waiting on an appointment elsewhere give them a call because they were able to get me in several days sooner, likely because they are so efficient. I'm so glad my regular dentist recommended I go to a specialist for this procedure.
GOAT = Dr. Jordan. This is amazing. Great meeting you, thanks for your kind words!
Fantastic experience: I had to have my very first root canal yesterday and the decision to go this route made me nervous. I believe this is mostly because of what I have heard about how bad they are. I can assure you that today I am no longer skeptical about these practices. The dental assistant was amazing and I even got to choose my own music for the room. I chose Apex Endodontics Pllc because of the many other family members and friends that I know or have referred to this very office. Dr Jordan is a master at what he does and is very efficient and today I can actually say my tooth is way better. My mouth is still sore from being open so long and at the injection sites but the actual pain from the roots is gone. I enjoyed my first cup of hot coffee and cold water today pain free. The team at this office are inviting, caring and most of all they are there for every step of the way in the treatment and after care. Thanks to everyone working at Apex Endodontics for helping me get back to normal.
Thanks for taking the time to write all these details. We loved having you in the office and so happy you saved your tooth! Now time for summer ice cream!
Fantastic experience: Great atmosphere, great Dr's that ensure you are comfortable and aware of everything going on. I must be 1 of the lucky 1's Im not experiencing any pain or discomfort from the procedure
Fantastic experience: From making the appointment, evaluation and the procedure itself it was a very very good experience. Dr Jordan and his team are true professionals and i really had no pain in this whole process.
Fantastic experience: I had to have a root canal procedure done on a tooth that was already crowned. It was a painless procedure and I had zero pain in the hours and days afterward. Wonderful people, throughout the entire organization -- they have a strong culture of comfort and focusing on a positive patient experience.
Fantastic experience: The Root Canal was so much more of a positive experience than I expected. Dr. Jordan was great. The assisting staff were very nice and calming. Very high tech and relaxing. A nice non-permanent filling was created on my tooth which has allowed me to eat and enjoy before my Crown is made and set. Great job Apex. Thank you.
Fantastic experience: The whole staff at Apex goes above and beyond to make you at ease I even was able to listen to Journey during a root canal and was given a warm wash cloth at the end felt like a spa day Dr Jordan was amazing
Thanks for the very kind words - It was great having you in the office.
Fantastic experience: Dr Jordon was efficient and professional. The staff was friendly and reassuring. Would definitely recommend Apex for pain free root canal! They even played my favorite music and gave me a squeeze ball to hold during the procedure! Thanks for going the extra mile to make this a positive experience.
We loved your music too! Thanks for the kind words and sharing your experience.
Fantastic experience: From the moment I walked in until the moment I walked out, my experience was⭐️⭐️⭐️⭐️⭐️. Friendly, courteous, knowledgeable, caring, compassionate, attentive to my needs, etc. I had one other root canal about 4 years ago at another doctors office. My last 2 were at Apex Endodontics. I was the last appointment of the day. My doctor, Dr. C., gave me all the time I needed. She had my needs and concerns at the forefront of my appointment. Her attention to me with zero regard to time was amazing. She answered all my questions and made me sooo comfortable. As I am writing this review, a representative from Apex just called me to see how I was doing. Who does that anymore? I will close by saying that there are 4 words to describe Apex Endodontics … “A SLICE OF HEAVEN”.
Wow - Thanks! We appreciate all the details you shared and are very happy that our team shined. Take Care!
Fantastic experience: Apex Endodontics is unsurpassed when it comes to the care and comfort of their patients. I had been there three times in previous years to have root canals done on existing crowned teeth. Recently I had a severely infected tooth that was crowned as well. Dr Jordan never fails to perform his "majic". His assistant Kate was also very personable and accommodating. Procedures have always been painless and I will not go anywhere else. I highly recommend Apex, they are expertise at it's finest.
Fantastic experience: I just had a root canal. It was painless! Dr. Jordan did a great job, and the assistant was terrific. They even played my selection of music, which was classic rock. I recommend Apex.
Fantastic experience: I needed to receive a emergency root canal. Apex Endodontics was able to get me in. The whole process was painless even the root canal, Lol. From the office staff to the dental staff nothing short of outstanding care and customer service! Thank you all for taking care of my problem.
Fantastic experience: Great place. Doctor Jordan and his entire staff were terrific, very professional and yet very personable and caring. I highly recommend this office for any dental service that they perform.
haha thanks! Frank is a bit biased as he is related to our doctor; however, he was a great patient and has visited our office a few times for care. Thanks Frank- we appreciate you!!
Fantastic experience: As I underatand it, a root canal is tricky, especially when working on a molar with 3 roots. Which is why it's a specialty in most practices. My dad was an oral surgeon and both my Uncle and Grandpa were orthodontists. So you can rest assured I've had more dental work than the average joe. These guys do Everything better than I remember. Everything !!!
Thanks for the very kind and detailed review. We love your perspective on dentistry and very much enjoyed having you in the office.
Fantastic experience: The endodontist and her colleague were great! I had a root canal, the procedure was almost entirely painless, and two days later I am happily chewing on that side of my mouth where the root canal was performed. I highly recommend Apex Endodontics.
Fantastic experience: Everything was great! I wasn't sure what to expect so I was a bit nervous. I had my procedure done first thing and by noon I was feeling good.! Very friendly staff.
Fantastic experience: Excellent all the way around! I could not have been more satisfied with the care that I received. I had a root canal done and had less issues and pain than a regular filling! I was so apprehensive and expected the worst! All you hear is horror stories about root canals, but Dr. Jordan did a fantastic job and I could hardly even tell I had a root canal done. All of the staff is welcoming, kind and caring. They even called me the next day to see how I was doing! ( I purposely waited a few weeks after teh procedure writing this review to make sure that I did not have any issues or problems.) Also, I highly suggest you have the Gentle Wave procedure done as it was well worth it. Thank you again to all of the staff at Apex!
Thanks for the detailed and very kind words. Great meeting you and having you in the office.
Fantastic experience: Apex Endodontics did an awesome job on my root canal. I was in and out in 1 hour. No pain like in previous root canal procedures. Dr. Jordan is very fast, professional and thorough. They walk you through what will happen, make you comfortable and try to relieve any anxiety you may have with the procedure. I would recommend them for any dental procedure.
Fantastic experience: Dr. Weber and her assistant Carly somehow turned my root canal into an almost pleasant experience. They were friendly and explained what was going on, while making sure I was comfortable with a blanket, stress ball and music of my choice. Though I don’t WANT to do this again, if I have to- I would certainly go to Apex and Dr Weber again!
Fantastic experience: What a fantastic experience… Doctor was amazing and the Gentle wave procedure was worth the fee. Thank you to all the staff at Apex from checking in to checking out. Wonderful!! Don’t be afraid to get a root canal make sure to go to Apex Dental.
Fantastic experience: I am so glad I chose APEX Endodontics for my root canal procedure. Dr. Jordan and the entire staff (Hey Pam) are the absolute best! They are all professional, kind, caring, and they made me feel very comfortable and relaxed. Dr. Jordan explained everything in layman’s terms and answered every question I had. The follow up calls from the office are greatly appreciated and I would highly recommend APEX Endodontics!
Fantastic experience: They were so nice, and explained everything! I was very nervous for my procedure and I didn't feel anything! I would highly recommend them!
Fantastic experience: It’s been years that I’ve had a root canal … I was petrified. My experience with Apex was amazing they were so welcoming, very professional and clean they made me feel relaxed and pain free .
Fantastic experience: Dr.Czaperacker is amazing and very skilled at root canals. She made my first experience very enjoyable and pain-free I was very relaxed. Felt comfortable with her highly recommend going here.. also, the woman named Pam that works there is very caring she treats you like family very compassionate people that work here . I highly recommend this practice .
Thank you so much for your kind words. We enjoyed meeting you.
Fantastic experience: Dr Jordan and his assistant were excellent at my appointment. They were both caring and professional, explaining the procedure completely. The appointment was finished in no time at all. Would highly recommend this office and now understand why Dr Jordan is considered “the best” in the area.
Fantastic experience: Dr Webber and assistant were great. Explained every step and made me feel very comfortable. Other than taking about 90 minutes the procedure was painless and not very stressful. No major discomfort afterwards. If you need a root canal this is the place to go. They even call you afterwards to see how you are doing.
Fantastic experience: Apex is amazing. They take their time to explain to the process. They’re very gentle and extremely caring. The company followed up with me the next day (post op) They are always there to answer any questions and are very transparent about the costs. I had a root canal with very little discomfort. Should I need to go back I would go back to them any day. I’ve had only two root canals. My first one was done by Dr. Jordan and now my second one with Dr. Cynthia. They have a great staff. Thanks Dr. Cynthia
Fantastic experience: Just had a root canal procedure done yesterday, I had such an amazing experience, with staff and Dr. Webber and her assistant. Dr. Webber very knowledgeable, explained everything to me to a point a felt very comfortable, she did great, thank you, I would definitely recommend apex Sincerely, Mary
Fantastic experience: I was somewhat anxious prior to my appointment with Apex Endodontics but my anxiety was quickly eased. From the gentleman greeting me at the Reception Desk helping me with the paperwork, to Dental Assistant Pam's pleasant conversation and demeanor, they helped me understand that this was a place that I was going to receive superior dental care. Pam prepared me for the procedure well and Dr. Czaperacker explained the procedure thoroughly. Dr Czaperacker answered my questions and checked with me throughout my treatment. The doctors treatment was painless and I encountered no complications or pain subsequent to treatment. I would highly recommend Apex Endodontics to anyone needing dental care
Fantastic experience: I could not say enough great things about Apex Endodontics! I was in such pain with a tooth infection and needed a root canal. I had never had one before and was a bit nervous but the team at Apex made everything better. I was able to get in quickly and the team made me feel comfortable in getting the routine done. Everyone was extremely helpful, and I could not be more grateful to Apex!
Fantastic experience: Normal trips to a dentist can result in high anxiety and fear. To my surprise, this trip to Apex Endodontics was at the other end of that spectrum. I walked into a very well kept office and was greeted as if I were part of the family. I noticed how relaxed the patients waiting were, which put me at ease. My wait wasn't long before I was called back to a clean, sterile, well-equipped procedure room where the assistant, Pam, and the doctor, Cynthia, made me feel at home and relaxed. I was so relaxed, in fact, during the root canal, that I actually caught myself falling asleep several times! I will go there again, if the need arises, without hesitation. During the entire procedure, Pam and Doctor Cynthia continued to make sure I was comfortable and had every thing I needed, to include asking me what genre of music I wanted playing in the background. The care and concern for the patient's well being and comfort is amazing! Thanks to all at Apex Endodontics.
Fantastic experience: Apex is great especially if you have anxiety about dental procedures. The layout of the office was really was thought out with that in mind. The waiting area is comfortable and relaxing. The staff is incredible and Dr. Jordan was very thoughtful and accommodating. He made me feel informed and relaxed (well at least as much as possible)
We really appreciate your kind review with such nice details. It was great having you in the office.
Fantastic experience: Ran smoothly; The root canal had way less pain, then going to the every day, dentist for cavities, etc.WAY LESS; Dr Jordan and his assistants make you feel very relaxed ; experience was a lot less painful than the term ROOT CANAL sounds✅
Thanks! Very much appreciate the kind words and thoughtful compliments to our team. Have a great day!
Fantastic experience: Dr.Webber was amazing, I can’t stress this enough! Was extremely nervous for my root canal but after talking to her, the entire process was easy and pain free. 10/10 experience as soon as I walked into the office, highly recommend.
Dr. Webber was so happy to see her name pop up here as she really enjoyed meeting you. Thanks for your kind words. #Rootcanalsarecool
Fantastic experience: Dr. Jordan and his staff are wonderful. I had a root canal done. He was gentle (unlike a previous endodontist I went to for the same type of procedure). Haley assisted Dr. Jordan and was great. Office clean & beautiful.
Fantastic experience: The staff was amazing! I was in terrible pain and they got me in the next day and treated me. The Dr was amazing and very nice and informative! Highly recommend!
Fantastic experience: Excellent, highly professional care from Dr. Czaperacker. My experience was as good as a root canal can be, which was far, far better than I expected. The procedure was so pain free that I dozed off during it. (That was with just Novacaine.) The office is modern and very clean and staff are friendly and helpful. I highly recommend this practice in general and and Dr. Czaperacker in particular.
Fantastic experience: Five years ago Dr. Jordan did a root canal for me and I've never had any problems with that tooth since. Recently I needed an Apicoectomy on a different tooth and was very apprehensive about having it done. Dr. Jordan and his crew at Apex Endodontics were wonderful ! They are very professional and knowledgeable while at the same time being warm, patient, and reassuring while listening and responding to all the questions I had before, during, and after the procedure. I'm a very anxious dental patient but I wasn't made to feel like a bother or that my time was up. Even after I left the office and more questions came up they took my calls without a problem. I can't say enough about the care I received from Dr. Jordan and everyone else at Apex Endodontics.
Thanks so much for sharing your experience, so many details for us to pass along to the team. We greatly enjoyed having you in our office and much appreciate these kind words.
Fantastic experience: I saw Dr. Domenico for my consult, and he was knowledgeable, and made me feel at ease. Dr. Jordan did my root canal, and with his skill, it was a quick and painless (literally and figuratively) procedure. From the moment I called to the moment I left after the root canal, everyone was friendly, helpful, and understanding. You won't find a better place in the Buffalo area for a root canal!
Fantastic experience: Fast procedures with Dr Jordan. 2 separate Root canals and barely felt a thing. No problems since. I Would recommend Dr. Jordan if you need a root canal done.
Greatly appreciate the kind review Brendon. Very nice to have you as a patient!
Fantastic experience: I guess that if it is possible to enjoy a root canal, then I had a good time! Everything went well and I have very little pain in the area of work. Great staff and doctor. Thank you! Not my first root canal, but the least painful one.
Thanks for the nice review and super cool picture! We appreciate your time.
Fantastic experience: Thank You Dr. Jordan &Staff! Just like many I was terrified of getting a root canal but but coming here was the best decision I could make! They made me feel so comfortable and I experienced No PAIN!! Thank You!! I also enjoyed the hot towel after the procedure. I give Apex and Dr. Jordan 5 stars!!!
Fantastic experience: Dr.Jordan and the team at Apex are amazing! I had dental fear from the past and was really anxious for my appointment. They made me feel comfortable for my procedure and explained everything throughly . Highly recommend, such a great experience. Also the new building is beautiful!
Thanks for the kind words Alex. Great having you in the office.
Fantastic experience: Everyone was very friendly and kind. I had the young lady in the room with me holding my hand for the entire hour I was having my procedure done and she never once complained ! When my anxiety was at my highest point she and the dr were both soft spoken when calming me down ! The place is very clean and looks amazing !
Fantastic experience: The team makes you feel very comfortable, state of the art technology, everyone is friendly. For having a root canal, not a bad place to go! Thanks for making my experience great!
Fantastic experience: My anxiety regarding having general dental work done has been always been very high much less having a root canal. The staff at Apex was outstanding in helping to calm my nerves. The receptionist started my visit with a smile and being very welcoming. Madison, the dental assistant, was outstanding in calming my nerves by engaging in general small talk. Dr. Dominico repeatedly checked in on me and was very engaging. Dr Jordan, who completed the root canal, took the time to explain the procedure and worked efficiently abd with precision to complete the process. My entire experience was awesome, well as awesome as a root canal can be.
Thanks so much for the very thoughtful and kind review! Great getting to know you.
Fantastic experience: The dentists and staff are friendly and professional. My root canal was almost enjoyable. Lol. However it is disappointing that they are no longer in the delta dental network which as of last year they were. Dental procedures are expensive and should be available to seniors especially when dental insurance is provided.
Fantastic experience: The staff was also very kind and helpful! As someone who is terrified of dental work, they did a great job in making me as comfortable as possible for a root canal. I would highly recommend them to anyone who need endodontic work!
Thanks! Great having you in the office. You did great!
Fantastic experience: I have been to Apex Endodontics twice now for root canals. Both times went great. I have problems getting and staying numb with most dental procedures and have a lot of anxiety because of this. They did a excellent job accommodating my anxiety and were able to keep me numb for the procedures without having to give me more shots. The staff were very pleasant, professional, and reassuring. They did such a great job that after having the first root canal (which was a retreat to correct a problem from a different dentist), I decided that when I needed the other one I would have it done by them and not my normal dentist which cost me about $250 more but I felt it was well worth it.
Jennifer thanks for writing such a kind and detailed review. Great to have you in the office.
Fantastic experience: I was really scared going in for my treatment. Worried for nothing. Doctor and all staff were very nice and accommodating. Dr. Jordan is very gentle and had minimal discomfort afterwards. Definitely would go back if needed his services again.
Fantastic experience: My root canal performed at Apex went smoothly and there was no post operative pain or issues. Dr. Cynthia was very professional, listened to my concerns and explained various parts of the procedure thoroughly.
Fantastic experience: I went to Apex for a root canal. Never had one. Never wanted one But the experience I had was outstanding. No pain. Almost fell asleep in the chair. The doctor and the staff did an outstanding job What I really like is they explained everything before they did it. Thank you and if I ever need another root canal I would not hesitate to go back to Apex
Fantastic experience: Can’t say enough good things. They did my root canal back in 2017. Started having pretty bad pain in that tooth last week. They got me in so quick to check on the tooth. I am 29 years old yet nervous to the point of tears for fear of needing further work done and they were so kind and compassionate!
Fantastic experience: Dr Jordan and the entire staff was absolutely amazing! My son wasn't even a patient yet and they called us back after hours and got him in right away! When your 8 year old loved getting a root canal, that equals 10 stars!!!
Fantastic experience: They are incredible! I had a tooth with long, twisted roots which caused the procedure to run 2 hours. Both Dr Cynthia and her assistant remained pleasant and comforting the entire time. If you need a root canal, this is the place to have it done. ‼️‼️
Fantastic experience: I was referred here for a root canal and of course I was nervous. Dr Czaperaker and the assistant Madison did everything to make sure I was comfortable and that nothing was hurting. The staff was also up front about the pricing before I even came in for the visit which I also appreciated. I’d definitely recommend them to anyone who needs a root canal.
Fantastic experience: Shawn was very professional and his staff treated me like I was the only patient that day. I appreciate the efficient process and the focus on the patient. They were clearly focused on me and extremely caring throughout the whole procedure.
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