Middleburg Heights Family Dentistry

7528 Pearl Rd, 44130, Berea
Middleburg Heights Family Dentistry
7528 Pearl Rd
44130, Berea
+1440-888-6783

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 7h-20h
  • wednesday: 7h-20h
  • thursday: 7h-20h
  • friday: 7h-14h
  • saturday: (closed)

Middleburg Heights Family Dentistry is dedicated to providing you, and your family with exceptional care in a relaxed and friendly environment!

Our comment from Best Dentists Club about Middleburg Heights Family Dentistry:

Middleburg Heights Family Dentistry is known for its exceptional patient care and a warm, welcoming environment. Clients frequently highlight the kindness and professionalism of the entire staff, from the front desk to the dental assistants. The practice excels at making patients feel comfortable, especially those who may be anxious about dental visits. Here are some of the notable features:

  • Comfort-oriented Experience: Many patients appreciate the extra touches, such as heated neck pillows and thorough explanations during procedures that help ease anxiety.
  • Expert Staff: The dental team, including Dr. Eitan and Dr. Jackie, is praised for their skill and the compassionate care they provide. Numerous reviews mention that clinicians take the time to listen to their patients’ concerns and ensure they are comfortable throughout their appointments.
  • Family-Friendly Environment: Families love bringing their children to the practice, noting how well the staff interacts with younger patients, making them feel relaxed and cared for.
  • Clean and Modern Facilities: The office is described as not only clean and well-organized but also equipped with the latest dental technology, assuring patients of high-quality care.
  • Efficient and Timely Service: Many reviews reflect the efficient scheduling and minimal wait times, making visits to the dentist a hassle-free experience.

Overall, Middleburg Heights Family Dentistry has built a strong reputation in the community, making them a top choice for families and individuals seeking dental care.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Middleburg Heights Family Dentistry: Reviews

4.9/5 (198 Reviews)
Samantha Johnson 2 months ago

Fantastic experience: I was seen for an emergency appointment, they were able to schedule me and get me in quick! I am very scared of the dentist, but everyone made me super comfortable! I really appreciated how they talked to me and helped me understand what was happening!

Middleburg Heights Family Dentistry

Thanks so much!

Emily McKinney 3 months ago

Fantastic experience: Everyone on staff is so kind! I haven’t been to the dentist in years and was super nervous and worried about judgement! Everyone I interacted with was super friendly. I loved that the employees who worked on my teeth explained what they were doing each step of the way. They definitely made me feel very comfortable!

Middleburg Heights Family Dentistry

So happy to hear that Emily! Thank you!

Vinny Simanella 3 months ago

Fantastic experience: Just the best hygienists and Doctors here. I said I was cold bc I got some raindrops on me and they offered me a heated neckpillow, and a blanket.

Middleburg Heights Family Dentistry

We do our best to make sure our patients are comfortable! Thanks for the great review.

Jae Serra 4 months ago

Fantastic experience: Had my first visit at the dentist in years with Dr. Lauren and she calmed me down a lot. She was super honest about what can/should be done, and I felt like she actually listened to me and cared. My main concern was feeling judged, and that all went away the second I stepped in the office. The front office staff was so welcoming and polite, the office was clean, and it was super easy to find. 10/10 recommend

Middleburg Heights Family Dentistry

So happy that we could help! Thank you!

Claire Cox 6 months ago

Fantastic experience: I saw Dr. Lauren today for a tooth that was bothering me and she was able to fix it the same day, pain free and very quickly. Everyone from the front desk to the assistant were friendly, made me feel comfortable and welcomed the whole time. I highly recommend this office! Looking forward to my next appointment here.

Middleburg Heights Family Dentistry

Thank you Claire, it means so much we were able to help :)

Alishia Washington 6 months ago

Fantastic experience: Makes sure you’re comfortable, explains everything, and answers all your questions. Very thorough and professional! Highly recommend.

Breauna Mastro 6 months ago

Fantastic experience: Dr. Elliott is awesome! Love having him as my dentist! I got a beautiful gold crown on my tooth and he was very thoughtful during the whole procedure. Everyone else is very nice as well. Glad I found this place.

Middleburg Heights Family Dentistry

Thank you!

Anna Kuznicki 8 months ago

Fantastic experience: Always a great experience. My whole family goes here. Alyssa was amazing with my son today!!

Robert Geiger 10 months ago

Fantastic experience: A great dental practice that provides care of all your oral needs. Every person that has taken care of me there over the last five plus years has been nothing short of professional. I would highly recommend you to try their services if you are not completely satisfied at your current dentist, or if you are new to the Middleburg Heights area. They are especially easy to find on Pearl Road near Fowles in their new freestanding building location.

Middleburg Heights Family Dentistry

Thank you Robert!

Cristina 11 months ago

Fantastic experience: My family and I have been using Middleburg Heights Family Dentistry for the past 6 years, at least. The entire staff, from the front desk all the way back have been nothing but wonderful since day one. At my most recent visit, I was seen by Albany, the hygienist, and Dr. Elliot and it was my best visit yet. I was struggling with some anxiety this time and when I voiced this to Albany, she was very understanding and did everything she could to ensure that I was comfortable. Albany is not only gentle when dealing with someone's fears, her approach to the cleaning was done with patience and care. (For those of you who struggle with sensory issues, as I do, Albany is understanding and accommodating. She did warn me that there would be a lot water during one part of the cleaning and when it was too much, she listened and added an extra bib and some gauzes to catch the water. She's great!) Then Dr. Elliot came in for the exam and he was a delight! Immediately finding a way to connect with me, the visit started with a bit of humor and I immediately felt at ease. I can't wait for my visit in May!

Brad Schatmeyer 11 months ago

Negative experience: Updating my review from 5 stars previously. I tried to find an email for this but couldn't. We've always been billed after receiving treatment for our insurance. Apparently now that's changed, requiring payment immediately, which is totally fine. However, my wife was told by a staff member, who has now treated her rudely twice, that she "should know better". I don't appreciate having anyone treated like a child. Especially when there is no way we could have known about a changed policy. If that even really is the policy now, because I've seen nothing about it anywhere. Seriously reconsidering who I'll be going to have doing my dental work if this is going to be the new regular of our experience. It's a shame because we've been loyal patients here for a very long time now. They have always done good work for us.

Brenda Pierson 1 year ago

Fantastic experience: Called took me right away replace my cap that came off I had for 13 years somewhere else. It was put back on for me ;) I've been coming here for years and my co worker I sent here loves this place the care and attention the staff gives are top A+ . I can't say enough good thing about this office!.

Melanie Smith 1 year ago

Fantastic experience: Absolutely loved this dental practice! Very informative and pleasant to speak to! I was way over due for a visit to the dentist and having made an appt at a bright now dental, that on my first visit tried to rake me for money on services that were repetitive and not needed more than once every so often, I was referred to this family practice and will be a long time patient from here on out! Thank you for all the help and you guys definitely have a wonderful team!

Adam Wheeler 1 year ago

Fantastic experience: Choosing a new dental group is a big decision, but necessary when the dentist we had gone to for 30+ years retired. After much research we chose Middleburg Heights Family Dentistry. At our first appointment we were greeted warmly by staff including Natalie who took X-rays and made sure we were comfortable in the treatment room. Our hygienist Christa explained everything she was doing and why. Christa was professional, thorough and an absolute delight. Dr. Eitan’s manner was relaxed, he explained exactly what he looks for at a first appointment, offered recommendations for ongoing treatment and suggested exactly how he would proceed. Any questions were answered completely, and we left with a clear idea as to what was next in our treatment plan. We are so pleased with our decision to go to this dental group and trust that we will be long time patients with Middleburg Heights Family Dentistry!

Judy Godfray 1 year ago

Fantastic experience: I love this practice! I’ve been a patient for about 4 years. The staff is always friendly, Sam provides the best cleaning, and Dr. Nate is exceptionally kind and professional.

Michael Ference 1 year ago

Fantastic experience: Middleburg Heights Family Dentistry always provides a very friendly and very professional dental session. Dr. Nate was thorough, informative, and friendly! Ashley was kind and patient. She did a great job!

Jessica D'Ambrosia 1 year ago

Positive experience: The staff is always very friendly, professional, and always on time. This past cleaning, I noticed that the hygienist left a layer of gooey white plaque on my gums that I had to scrape off when I left. Otherwise, she did a very nice job I assume, since she did spend a lot of time cleaning and polishing my teeth.

Emily F 1 year ago

Fantastic experience: I am not a big fan of calling to schedule appointments, but the staff that worked with me over the phone were so nice and helpful, as well as in person. Paula was a great hygienist as she explained everything to me step by step. The chilled/warm neck pillows during a cleaning are a nice touch as well as coffee and bottled water in the waiting area. The staff from start to finish were so friendly. I would definitely recommend Middleburg Heights Family Dentistry

Rachel Powers 1 year ago

Fantastic experience: I had a wonderful experience with this practice. The front of office service was professional, warm and inviting. The appointment was efficient, yet personal. I would highly recommend and will return!

Bethany Lutwin 1 year ago

Fantastic experience: Family Dentistry is always so accommodating. I thoroughly enjoy interacting with the entire staff. Their warmth and kindness can make the worst tooth problems, manageable.

Middleburg Heights Family Dentistry

Thank you Bethany :)

dennis scheeff 1 year ago

Fantastic experience: The inviorment was very clean and organized. The staff was very professional and friendly. They did a wonderful job on my teeth. I am so happy with the results.I would definitely recommend this place for everyone. This is my third time getting work done on my teeth I must say they are very consistent and very professional I must say this is the best dentist I ever been to I would recommend anybody to get them a try.

Nancy 1 year ago

Fantastic experience: I have been a patient at Middleburg Heights Family Dentistry for a number of years. The front desk staff are always professional and helpful. Dr. Nate is my dentist. I trust him and the recommendations he suggests. He is very thorough with his explanations and sensitive to concerns. I have and will continue to recommended them to my family and friends.

Debbie Armstrong 1 year ago

Fantastic experience: Very thankful I got an appointment for the following day. They fit me in their schedule quickly. I didn't have a long wait in the waiting room. Excellent service. Very thorough!

Larry Napoli, Sr. 1 year ago

Fantastic experience: Dr. Nate and the staff there make my visits very relaxed and productive. I’m a tough case, but the plan he has in place is already showing positive results. The communication is top notch as well as the front desk and scheduling. They truly care about their patients!

Amanda Klemm 1 year ago

Fantastic experience: Albany was my hygienist and she was great. Natalie applied my fluoride and she also did a great job. Dr Eiton did my exam and he was nice and had a good sense of humor. The entire staff was professional, calm atmosphere and the office itself is CLEAN!

kisha whitby 1 year ago

Fantastic experience: The best dental visit I have ever had! Dr. Jackie and Jenn were both amazing. I have never received such gentle care from a dental provider before just the casual conversation from the beginning of the visit help me feel so relaxed. I am not a fan of the dentist but these ladies made me want to return. What an awesome experience!

Middleburg Heights Family Dentistry

Thank you Kisha for putting your trust in us and we are happy that we were able to provide a positive experience for you.

Cailynn Field 1 year ago

Positive experience: Well deserving of 5 stars but a simple scheduling error almost cost my husband his appointment this morning! Staff was amazing at fitting him in and taking great care of him! They righted their wrong within 20 minutes and he is so comfortable and relieved after his visit. Clean office, friendly staff, efficient in meeting needs. Thank you all so much!

Shannon Roveri 1 year ago

Fantastic experience: The entire staff is absolutely amazing! So kind and patient with my kids as well. Dr. Nate is the best and they go above and beyond when helping us out with any issues we may be having. The ability to get in quickly when having a dental issue means so much!

Melissa V 1 year ago

Fantastic experience: I cannot say enough great things about Dr. Eitan Polster and the entire staff at MHFD. I took my father in for a very complicated exam. Everyone was so incredibly patient and kind, Dr. Polster took his time making sure my father was comfortable and understanding of the procedures and treatment plan. I tease that my dad has white coat syndrome, but he couldn’t stop raving about how wonderful his experience was there today.

laura nicholson 1 year ago

Fantastic experience: Every person I interact with is welcoming and professional. They are quick and handle insurance claims properly and efficiently. Dr Nate has been excellent! He did a beautiful crown and made multiple mouth guards for me so far. He cares about his patients and does amazing work!

Jodicee36 cathcart 1 year ago

Fantastic experience: Excellent dentist office, everyone is always friendly and professional. Dr.Nate renewed my faith in dentistry, thank you. Highly recommend family dentistry to all.

Tonia Rusu 1 year ago

Fantastic experience: From the time you make your appointment till the moment you walk in you are greeted Warmly and with caring and professional hospitality by the awesome staff. I am so blessed to have been recommended to such a great family group of dentists. Dr.Jackie was my dentist and Dee was her assistant. She provided me with a detailed plan to take care of all my dental needs. You couldn't ask for a greater establishment to put your trust in caring for all your dental needs.

Rachel Caveney 1 year ago

Fantastic experience: I can’t get over how much I love this office as my new dental office. I’ve been to a few local ones over the years and none compare. I’ve only been twice so far for a cleaning and cavity filling but both times I’ve had wonderful experiences and every single staff member has been so kind. Getting a cavity filled has been a bad experience for me in the past but this time around I didn’t feel a thing and was so comfortable with a warm neck wrap and a warm cozy blanket! I am so glad I found this dental office and switched here!

missy wheeler 1 year ago

Fantastic experience: Love this place! Staff is always nice! Christa hygentist is the best-gentle and sweet. And Dr Polster is nice and kind! Love everyone here!

Karen Bevilacqua 1 year ago

Fantastic experience: The entire staff are welcoming and take their time to listen to any concerns that you might have or answer any questions that you might have. Would highly recommend Middleburg Heights Family Denistry to anyone. I for one am totally afraid of dentist and they have certainly alleviated that fear and have been very outgoing and willing to go out of their way to make the patient more comfortable. Really like Sam (great teeth cleaner) and Dr. Nate. And HUGE kudos to the gals at the front desk who greet you by your first name when you arrive. Appreciate everyone who works there.

Rex Davidson 1 year ago

Fantastic experience: Outstanding great demeanor I have serious anxiety and haven’t been to the dentist in 14 years. They didn’t make me feel bad. They were fast efficient, and Sam, the hygienist is a rockstar. If you saw what she did to my teeth you wouldn’t believe it. It’s modern looks like all the latest stuff.

Richard Bray 1 year ago

Fantastic experience: Our Highest Recommendations! Dr. Jackie Kovach has been my wife’s and my Dentist for many years! We both consider her to be truly outstanding! Additionally, all members of the Staff are very professional and friendly! Everyone is always caring and kind! They always take the best care during procedures!

Eileen Molnar 1 year ago

Fantastic experience: Follow up review. I left the office thanking Dr. Jackie and Jenn for a wonderful start to my day. How often do you say that to your dentist or doctor. Every part of my procedure was made so comfortable and both professionals were caring and cordial. A totally pleasant experience

Ronda Moody 1 year ago

Fantastic experience: Everyone is always so friendly and when has procedures done they really take their time and make sure I’m doing ok since I’m a big baby at the dentist!! So glad I found them

Tibor Biro 1 year ago

Fantastic experience: I felt welcomed. Very good experience. Alot of amenities in waiting room. Convenient location and since they are open late, flexible hours for your needs. All around great experience, recommended

Nicole 1 year ago

Fantastic experience: The staff was friendly and my appointment was fast yet efficient. I normally dread going to the dentist but my experience made me excited to come back again. 10/10 for me!

Christine D 1 year ago

Fantastic experience: The whole Team is great, super friendly! I drive 30 minutes just because of my hygienist Paula. I would absolutely recommend them!

Robert Spurrier 1 year ago

Positive experience: Great modern facility, knowledgable and friendly staff. My first visit went incredibly well, but on my second they had a new tech (to the practice) work my filling and they botched it multiple times. I was in the chair for an extra 45 minutes, and that tooth still hurts to this day on certain foods (no pain at all before). Additionally, they seemed to lean towards drilling and filling vs rehabilitation of potential problem areas. A second opinion revealed that about half my teeth scheduled for drilling at MBH could likely be nursed back with habitual flouride rinse. To be clear, their diagnosis and approach was still sound, it just errs on the aggressive side which did not sit right with me. Hindsight is 20/20, but a little advocating for the experience I wanted may have had a better turnout. But also, that's annoying to do. Hopefully this helps someone else out there!

Kate Mahar 1 year ago

Fantastic experience: I had my teeth cleaned by Krista this morning and she's great. I'm impressed with how knowledgeable and current this practice is in their procedures, and everyone is very personable and kind. Dr Jackie is wonderful. Highly recommend!

jodi Conti 1 year ago

Fantastic experience: I couldn’t be happier with Jen and Jackie. They explained everything thoroughly. I was so nervous going in. And they combed every single nerve I had. They made my experience so pleasant. I didn’t even feel like I was in a dentist office. I would highly recommend this place.

Susan Barberic 1 year ago

Fantastic experience: My husband and I had our first visit today. We were both very happy with everything. Clean, modern, very much updated dental office. Everyone was so welcoming and pleasant. Dr. Nate was terrific. Definitely recommend.

Joanna Elia 1 year ago

Fantastic experience: Needed a new dentist and asked my bffs for recommendations. My bff who patrons Middleburg Hts Family Dentistry always had good things to say about it. Today was my first visit and everyone I met was very nice, friendly and they know their craft well. The environment was very warm and welcoming. Thank you to Mary, Sam, and especially Dr Jackie for all of her dental advice. Looking forward to seeing you all in June.

Jill Cruz 1 year ago

Fantastic experience: I cannot say enough wonderful things about Middleburg Heights Family Dentistry. They are kind, caring, and compassionate and make the entire experience seamless. I highly recommend this practice for all of your dental needs. My young children are also patients and they look forward to their visits every six months. We appreciate all that they do!

Middleburg Heights Family Dentistry

Thank you Jill! Good luck on your new adventures!

Timothy Wodzinski 1 year ago

Fantastic experience: Great place, nice seeing Sue presence there. The two girls that did my cleaning were great good job and nice. I think it was Taylor who did my bonding was awesome. Very professional great confidence and fit right in position to do the work. Made it comfortable and explained as she work. Nice person down to earth. I feel she could be one of you best. Great job on my tooth. Thanks to the staff getting me in....

Jesse Morgan 1 year ago

Fantastic experience: My experience at this office was great. The staff were very nice and polite and my dentist was very knowledgeable and explained things very well. The environment was clean and well kept. I’m glad that I have a new dentist to go to that is close to my home.

Susan Deuschle 1 year ago

Fantastic experience: Love this dental practice! They have helped me so much in the past year. Thorough, professional, friendly. Everyone is so kind. Great service!

Sandra K 1 year ago

Fantastic experience: Everyone from the front desk to the clinical staff is always so nice and caring. Paula, the hygienist always does a great job and is such a sweetheart! Highly recommend this dental practice!!

Angella Biro 1 year ago

Fantastic experience: As a new patient I was feeling anxious about moving on from my dentist by a choice that was not my own. I found Middleburg Hts Family Dentistry was in my network. I was welcomed with open arms as if at a family get together. They listen and explain everything you will be experiencing step by step. I know I am going to like coming to the dentist.

Brenda Donohue 1 year ago

Fantastic experience: Paula is my hygienist. She is so friendly and cheerful, and she does such a great job on my teeth. They sparkle when I leave. I also like the fact that I have my hands moisturized and warmed while having my teeth cleaned and checked. I really like this facility too. It is very clean and comfortable. I actually look forward to going to the dentist twice a year!

Middleburg Heights Family Dentistry

We look forward to pampering you twice a year!

Leo McCann 1 year ago

Fantastic experience: Paula, as always, was fantastic. Dr. Jackie is always so professional and friendly. Also, Sue at the reception desk always makes you feel welcome. They are the best at what they do.Very good experience.

Middleburg Heights Family Dentistry

Thank you Leo! We appreciate your confidence in us!

Robyn Hakey 1 year ago

Fantastic experience: Middleburg Heights Family Dentistry is a wonderful dentist office! Everyone is friendly, welcoming and professional. They make you feel comfortable right away. They are fast, efficient and very informative. My teenage sons and I are very nervous about going to the dentist, but Middleburg Hts Family Dentistry puts you right at ease. Highly recommend!!

Donna Baker 1 year ago

Fantastic experience: I've been going to Dr Eitan for almost 1 yr & I can't say enough great things about him& his assistant as well as the front desk, everyone is so kind. I've never had to wait long. I've always had anxieties going to the dentist but Dr Eitan& the staff always make me feel comfortable.

Michelle Hartman 1 year ago

Fantastic experience: Dr. Harris and Megan were caring, compassionate and extremely good at what they do! Our dentist that we went to for years had to abruptly retire due to health reasons - I am so thankful to have found such a wonderful practice.

Nick Milosevic 1 year ago

Fantastic experience: I love coming here, everyone is so friendly. I feel like i’m welcomed there and make my visit comfortable. And i don’t like coming to the dentists but i do not mind coming here at all. Perfect for little ones. Honeslty the best experiences from any of the other dentists I’ve been to.

Jennifer Finley 1 year ago

Fantastic experience: I had a filling done by Dr Jackie today. I had no novacaine because of personal preference, and I didn’t feel a thing! She’s so gentle and did an amazing job . Best dentist ever !

Linda Lang 1 year ago

Fantastic experience: Middleburg Heights Family Dentistry is the best. Everyone is friendly and welcoming, just like a family! I love the warm neck pillows and the yearly calendars they pass out. Thank you for your kindness, generosity and everything in between!

Sandy G 1 year ago

Fantastic experience: I Middleburg Heights Family Dentistry! I was referred by a friend 20+ years ago when it was Psota Family Dentistry and our family has been going here ever since. Sue, Paula, Dr Eitan, Dr Jackie, and all the staff are so friendly and personable. In caring for my teeth, they are always so gentle and kind. Thank you all for the best dental service ever!

Middleburg Heights Family Dentistry

Thank you so much Sandy! We love to hear that.

Anthony Petrella 1 year ago

Fantastic experience: The entire staff here tries their best, and succeeds, in making an uncomfortable experience enjoyable. The building is clean and well-maintained, dentists are professional and qualified, and the staff could not be friendlier or more helpful. Thanks for making me not hate going to the dentist!

Melinda Jouriles 1 year ago

Fantastic experience: Everyone at Middleburg HTs Family Dental is so welcoming, friendly and great at what they do. You are in good hands from scheduling your appointment, check in, cleaning, xrays to dentist. Such a pleasant experience with your choice of hot or cold neck pillow and hand warmers with lotion!

Daniel Baehr 1 year ago

Fantastic experience: Staff awesome, very friendly. Appointment taken on time, go figure in today's world. The dentist Eitan Polster is very knowledgeable and moved me in the right direction with my dental issue. I have a follow up-and-coming for corrective measures. Great Experience.

MaryBeth Klimek 1 year ago

Fantastic experience: Fabulous place! Everyone is so kind. The office runs so smooth and because my schedule changed I sometimes have to request a different provider and I have been so pleased with everyone I have had from front desk staff, the hygienist and the doctor! HIGHLY recommend!!!!

Middleburg Heights Family Dentistry

Thank you for your kind words.

Michaela Wojnarowski 1 year ago

Fantastic experience: Dr. Eitan’s work is exceptional- he will not accept a crown unless it fits perfectly. Also I want to mention all the stuff and assistants are kind and professional. Strongly recommend this office!!

Adrienne Nemetz 1 year ago

Fantastic experience: I was looking for a new dental office and I was referred to MHFD. Christa who cleaned my teeth was wonderful. I saw Dr. Jackie & she was great too! Highly recommend their office. They were very prompt to start my appointment. I was highly satisfied!

Ben Millward 1 year ago

Fantastic experience: First time here but they were fabulous! Everyone was very friendly and easy to work with. They helped me clearly understand what I had questions about and were able to work around my schedule for the next Scheduling.

Alexandra Delancey 2 years ago

Fantastic experience: I switched my dental and pay a higher monthly deductible for my family to go here. It was 100% worth it. Staff is friendly with my kids and I, scheduling is easy, and so many nice perks/extras that make the biannual dental visits less monotonous.

Trevor Koenig 2 years ago

Fantastic experience: Update 10/20/2023: Another fantastic experience! Called 2 days ago, Lisa got me in with a cancellation. Paula the hygienist and Dr Megan were fantastic and quick. I can’t say enough about the fantastic crown Dr Jackie put on last year, it’s unbelievable how good it looks. 100% recommend this group, for adults and children. Original Post: Sarah, Albany, Dr. Jackie, and everyone at the front desk were so pleasant and helpful. Fantastic environment and they really care and are fast. One thing I will say is that Dr. Jackie doesn’t recommend procedures unless they’re needed. I’ve been to dentists that you can tell they’re just trying to pad the bottom line. Dr. Jackie is so nice and good at caring for my teeth, would definitely recommend sending your whole family here. Update 11/15/22: Just had some crown work done by Dr. Jackie and Jen. Great work and friendly as always. Can’t recommend this group enough. Dr. Nate does a fantastic job with my kids too.

Fred Svensen 2 years ago

Fantastic experience: As always the hygienist , Paula was thorough and gentle and very pleasant. Dr. Jackie Kovach was very helpful and informative about some future issues that I am considering. The front office staff is always a pleasure to see and converse with.

Dina Halko 2 years ago

Fantastic experience: Ashley is an AMAZING hygienist! She is kind, patient, and extremely gentle! I wouldn’t trust my oral health care with anyone other than Middleburg Heights Family Dentistry! They are second to none!

Gary Straka. Sr 2 years ago

Fantastic experience: I've been a patient of Dr Jackie for around 25 years. She's a great dentist and that's the reason I keep going back to her. She's put gold crowns on four or five of my teeth 20 25 years ago and they're still doing fine with no problem . She has good judgment and she's very personable and professional.

Amanda D 2 years ago

Fantastic experience: First time coming, and let me tell you the experience was totally different than other dentist offices around. They were warm and welcoming. They did their job fast and efficient. My family and I went and we were in and out with in an hour for all of us. Thank you so much for restoring my faith when it comes to dentistry.

Krystal Keck 2 years ago

Fantastic experience: I have gone here for years, primarily because they are so kind and gentle. I have not been in a while because I just hate the dentist (not them - just in general). I broke a tooth yesterday and they got me right in today. With lots of care they took care of me and I was in and out with success and no pain. If you are terrified of the dentist, you are not alone. They are the absolute best here!!!!

Charlotte Gawelek 2 years ago

Fantastic experience: i enjoyed my second visit. I didn't have to wait past my scheduled time. once i was in my appointment I was asked if a wanted a heated, cool or regular pillow. that was nice.I was treated with respect and I was quickly taken care of. I will continue to come back.

Kevin Leahy Jr 2 years ago

Fantastic experience: Great family establishment. I’ve been with them before they’re new building and have always received top notch care. They provide options for procedures and educate you to help make an informed decision. The respect is mutual between patient and care giver. Dr.John and Dr.Lisa are wonderful and professional.

Ashley 2 years ago

Fantastic experience: If you’re looking for a new dentist , look no further . I went for a cleaning today ,I have been coming to this practice for over a year now and I couldn’t be more pleased . From the moment I walked in until the moment I left the staff was wonderful ! My hygienist Ashley , was very attentive , friendly and very professional . The dentist was also friendly and comforting. Great experience ! Thanks again .

Darren Senft 2 years ago

Fantastic experience: This was my first visit to their office. Front desk ladies were very nice and welcoming. The waiting room is also relaxing. My cleaning was very good. The dentist as his assistants were beyond friendly. Everything was explained to me at each stage of the appointment. I will be making them my family dentist location. I highly recommend them!

Jennylee Gandarilla 2 years ago

Fantastic experience: Love my dentist and the staff here! Always exceptional service, very good at listening to my needs as a patient, and is one of the nicest dental offices I have ever been to. Will definitely be a lifelong patient. Thank you for helping me smile again!!

Emily Coffey 2 years ago

Fantastic experience: Best experience I've ever had at a dental office. Everyone was so nice! There was no waiting forever to be taken back. There was a TV on while getting the cleaning, which was nice. And they gave me a heated up neck pillow. I recommend this place to anyone in the area looking for a dentist.

elaine joseph 2 years ago

Fantastic experience: Front desk is welcoming and wonderful It starts off with a pillow for my neck. Warm or not. They make me feel like a valued patient (customer). Dental cleaning is excellent , caring and thorough Dentist Jackie is more than the best. She is So kind and caring …and a great dentist. ….. Along with the owner, who took care of a couple serious dental problems during Covid. I can not say enough good things about Middleburg Heights Family Dentistry. I promise you can not go wrong. Thank you all for making and keeping my teeth healthy. And me happy

Middleburg Heights Family Dentistry

Elaine, Thank you for the kind words. We look forward to serving you for years to come...MHFD

Valerie Hayes 2 years ago

Fantastic experience: Had my very first visit today and saw Dr. Eitan Polster and it was fantastic! The staff was so friendly and made you feel so welcome. They even offered a very comfortable neck pillow! This is now my new dental office.

Yitzchak Kroll 2 years ago

Fantastic experience: I had such a wonderful experience! My son had an emergency regarding a cracked tooth late in the day, and they were able to squeeze me into the schedule. Dr. Eitan and Michelle were amazing! They were so caring and understanding. Their soft tone made my son so comfortable during the procedure. They clearly explained all the details of what work was done and what to look out for and answered all of my concerns. They made the whole visit a calming and pleasant experience!! I am truly grateful to be part of this amazing family dentistry!

Bethie Bean 2 years ago

Fantastic experience: Due to insurance, we were forced to find a new dentist which was really upsetting because we loved our previous dentist. A friend recommended MHFD and I must say, I am extremely happy! The office is so clean and the staff is incredibly friendly. Plenty of kid-friendly options for my child while waiting for her appointment, though we have never had a long wait. They have top of the line dental equipment, and everything is very modern and updated. We are very happy with our choice and now our whole family goes here. They go above and beyond to make you feel welcomed and comfortable.

Kaila Vinarcik-Morales 2 years ago

Fantastic experience: I absolutely love MHFD!! I usually hate getting my teeth cleaned but they made me feel so comfortable! I didn’t mind getting my teeth cleaned & they really helped change my outlook about it! Everyone is so nice & so clean!! I highly recommend!

Anita Lukich 2 years ago

Positive experience: My appointment experience started out great. Was taken back, had xrays and Sam did my cleaning in a very short but through time. When she was done she said Dr. Megan would be in shortly. This is when things got a bit frustrating. I waited over twenty minutes for Dr. Megan to come in. Dr Megan did apologize for the wait and checked my teeth which took less then five minutes. I guess I learned not to make plans after when I have a dental appointment. But should a routine cleaning take almost an hour?

Ragan Kelly 2 years ago

Fantastic experience: Was able to get me and my daughter in for two last minute appointments. They are great with my seven year old! Everyone there is so kind and caring. Put you at ease right away, can not say enough good things about them.

Dori DeRenzis 2 years ago

Fantastic experience: Dr Eitan and team always make it a great experience! The office is well staffed so things run smoothly and on time. Everyone is pleasant and professional. The office and waiting area are modern, clean and comfortable. It’s a great place for dental care.

A Google User 2 years ago

Fantastic experience: I scheduled an appointment with Family Dentistry after being referred by my parents. As soon as I walked in, I was warmly greeted and felt completely at ease. I received prompt and thorough treatment in addition to detailed explanations regarding procedure and expectation. This practice is really something special and unique. I will certainly be recommending Family Dentistry to others.

Keisha Tingler 2 years ago

Fantastic experience: I cannot rave about this office enough! Top notch professionalism. Each and every staff member you encounter attentively listen, they are incredibly warm and welcoming, efficient and just genuinely kind. They take the time to listen to all of your concerns and questions and give you answers. If you are searching for a new dentist, look no further- you won't regret it. And if there's a wait, I promise it's worth it!

New Man 2 years ago

Fantastic experience: I love the atmosphere at this dentistry. Only good vibes and professionalism here! They do a very good job at making their patrons feel welcome and comfortable. They also equip you with knowledge on how to improve your problem areas without humiliation. THANK YOU, MIDDLEBURG HEIGHTS FAMILY DENTISTRY❣️

Carla Hinzman 2 years ago

Fantastic experience: I had an infected tooth and did not have a local dentist. After calling multiple places with no success Middleburg Heights Family Dental got me in immediately. Unfortunately the tooth could not be saved. The extraction went smoothly and everyone who works there was so kind and accommodating. Dr. Harris is AMAZING!! I will not go anywhere else. They are a class act. Thank you all so much!

Brittany Gardiner 2 years ago

Fantastic experience: I absolutely love the employees at Middleburg heights - my husband was getting his teethe looked at in the next room over and was laughing because the girl cleaning my teeth and I couldn’t stop laughing! It feels more like going to a spa with your best friend than it does a dentist. We drive 40 minutes to get there because of the excellent service! Plus the warming pillows is a great bonus(:

Betty Link 2 years ago

Fantastic experience: It was my first visit and I was pleasantly surprised. The staff was professional and worked as a very cohesive group. They took extra steps to assure my comfort during all the different procedures. Dr. Reitan was the best! Definitely recommend them as a family dental practice.

Jessica Torres 2 years ago

Negative experience: I normally have a great experience. The first part of my cleaning was great but, I could tell there was hostility with the staff in communication, body language and under breath comments. It was uncomfortable. In the past it was welcoming todays visit not so much. It was evident of the person that is the weak link. I’m not a fan of negative reviews. Hopefully, my next visit is better or I may have to venture out.

Shawna D 2 years ago

Fantastic experience: Everyone at MHFD is professional and kind. The staff members that took care of me today were Albany, Ariana and Dr. Nate. Ariana was personable and made me feel welcomed. Albany has been my hygienist for a few years. She always does a Thorough job cleaning my teeth. She is always professional and personable. She keeps me informed on every step of the procedure. Dr. Nate is professional and explains things in a easy to understand manner. I am no longer anxious going to the dentist because of the great staff.

Angie Thomas 2 years ago

Fantastic experience: We are newer patients at MHFD within the past year but have had nothing but wonderful experiences! The front desk associates are wonderful with scheduling and any billing questions I’ve had not to mention always so friendly and courteous. I had to have a crown done after a broken tooth and unexpected root canal I was so nervous and everyone was so kind and truly put my mind at ease. My daughter is 14 and has autism and they have been absolutely wonderful and so patient with her at her visits. We love Krista, Michelle, Brianna and Dr Eitan just to name a few but have also interacted with Dr Nate and Dr Megan who were also awesome! Everyone is so kind ! I’ve referred two friends to this practice and am so happy to have finally found a great dentist that’s close and convenient.

Nancy Daniel 2 years ago

Fantastic experience: Very nice dental practice. It was easy to get an appointment. The dental hygienist Paula and Dr. Jackie Kovach were through and explained everything. My old dentist never gave me a fluoride treatment. This office told me that I could get it covered under my insurance plan.

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