Smile Science Chicago - Dr. Monica Urda

1860 N Milwaukee Ave, 60647, Chicago
Smile Science Chicago - Dr. Monica Urda
1860 N Milwaukee Ave
60647, Chicago
+1312-584-2095

Opening hours

  • sunday: (closed)
  • monday: 7h-20h
  • tuesday: 7h-20h
  • wednesday: 7h-20h
  • thursday: 11h-20h
  • friday: 7h-17h
  • saturday: 7h-13h

At Smile Science Chicago, we believe we can change the culture of fear and dread of the dentist. It is our hope that each patient will feel empowered when making their oral health care decisions, and that the anxiety surround dental treatment will slowly erode. We hope that each patient will feel the joy that we have in sharing with them our exceptional care and service.

Our comment from Best Dentists Club about Smile Science Chicago - Dr. Monica Urda:

Smile Science Chicago, led by Dr. Monica Urda, is a highly regarded dental practice known for its friendly and professional staff, modern facilities, and exceptional patient care. Clients consistently express their appreciation for the warm and inviting atmosphere from the moment they walk in. Many patients highlight the attentive and knowledgeable team, which includes hygienists and assistants, ensuring that each visit is comfortable and stress-free.

Some key strengths of Smile Science Chicago include:

  • Welcoming Environment: Patients often mention how the staff greets them with genuine smiles, making their dental experience pleasant and enjoyable.
  • Expert Care: Dr. Urda and her team are praised for their professionalism, thoroughness, and ability to communicate clearly, helping patients understand their treatment options.
  • Modern Facilities: The practice boasts a clean, comfortable, and technologically advanced environment that enhances the patient experience.
  • Compassionate Approach: The team is dedicated to providing individualized care, ensuring that every patient feels valued and understood, particularly those with dental anxiety.

Overall, Smile Science Chicago is highly recommended for those seeking top-notch dental care in a supportive and friendly setting. With a focus on patient comfort and health, it's easy to see why so many consider this practice their dental home.

Best Dentists Club cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental emergencies
Pediatric Dentists

Smile Science Chicago - Dr. Monica Urda: Reviews

4.8/5 (200 Reviews)
Joelle Fisher 2 weeks ago

Fantastic experience: super friendly staff and great service all around :)

Chris V 2 weeks ago

Fantastic experience: I have stayed away from dentists for years because of multiple bad experiences. For me, it was an anxious decision to choose a dentist and I truly feel so so lucky and blessed to have picked Dr. Monica Urda!! She and her team, from the hygienists, assistants, and front office are amazing. I needed some substantial procedures and Dr Urda and her staff made sure the experience was comfortable and literally pain free. Most of all, she and her staff are understanding, kind, and trustworthy. I look forward to my visits. If you are nervous about the dentist for any reason, this is truly the place for you.

Jam R. 2 weeks ago

Fantastic experience: I try not to do reviews after visiting a place for the first time, because many people present their best selves, you write a review, and the service you receive thereafter is not like the first visit. However, Smile Science has shredded all skepticism on my end! All the people I have encountered have been exceptionally amazing! From the warm welcome, to the extra care, and the attention to details, to the best dentist Dr. Ladley…it all comes in the package at Smile Science. Dr. Ladly called to check on me after getting a filling and it shocked the heck out of me. I have spent years looking for a dental home and I believe finally found it. They are legit, genuine, and simple phenomenal people. I would recommend them 100 times over.

Adam Flores 2 weeks ago

Fantastic experience: First visit at Smile Science in the books. 9 am appointment and the office was alive and full steam. I was checked in promptly at the front reception area and called back within a couple minutes. The facility is clean and modern. It feels a lot larger on the inside that it looks from the outside. They seem to take pride in the appearance of their office, which I value. My teeth cleaning was thorough and the dental assistant explained each step in detail (not overkill though). Highly recommend. Super convenient location just a couple blocks down from the Western (O’Hare stop).

Jean Puga 2 weeks ago

Fantastic experience: I had my first visit today after years of procrastinating and all I can say is that I HAD THE BEST EXPERIENCE EVER! From the moment I stepped foot into the office I was greeted and felt welcomed. My hygienist Mari was FIRE!!! She explained everything step by step and made sure I was comfortable the entire time. I am looking forward to by regular visits. UPDATE: I have now been a patient for a year and I couldn't be more satisfied with my experience.

Sean Melnick 3 weeks ago

Positive experience: Very Nice office, very nice and friendly staff. The only thing that bothered me was the high pressure to submit to expensive deep cleaning. I opted for a "regular cleaning and they had to check with the dentist, if they would do it. Then acted as if it was a favor for that they would do it, but next time I would have to spend $$$ to do a deep cleaning, which even with insurance was over $1200. Crazy, I thought I could choose what services I wanted in MY mouth. If I am "forced" to do a deep cleaning on my next visit, I will unfortunately have to look for another dental office.

Molly Deutmeyer 3 weeks ago

Fantastic experience: The most friendly staff! From the front desk to the doctors. They really look out for their patients here - you don't just feel like a number. Highly recommend!

Rob Weiss 3 weeks ago

Fantastic experience: Had a very pleasant first visit today. Space and setup is super nice and entire staff was great. Very attentive and knowledgable. Was in the market for a new dentist practice and think I found it.

Allison Milewsky 3 weeks ago

Fantastic experience: Super friendly staff who always answer all of my questions! Honestly seem to have my best interest at heart.

Josh Gellerman 4 weeks ago

Negative experience: Money grab dentist, trying to find anything they can do sell you additional services. Won’t be going back

Smile Science Chicago - Dr. Monica Urda
Smile Science Chicago - Dr. Monica Urda

Hi Josh,
This makes me very sad to read. I never want anyone to feel that their experience with Smile Science Chicago is about anything other than their health and comfort. I’ve reached out to you by phone and text, and even though I haven’t had the chance to meet you as a patient of the practice, I would still truly welcome the opportunity to connect and better understand your concerns. Our goal is always to provide transparent recommendations and care that patients feel confident in.

Warmly,
Dr. Monica Urda
Owner, Smile Science Chicago

Megan Rimarcuk 1 month ago

Fantastic experience: can’t say enough good things about this dental office! From the moment I walk in, I am greeted with genuine smiles and a welcoming atmosphere that immediately put me at ease. The entire team is incredibly friendly, professional, and truly cares about your comfort and well-being. Major shout out to Maria, who was so incredibly kind. One of the things I appreciate most is their understanding and compassion for patients without dental insurance. They offer very affordable payment plans, which made it possible for me to get the care I needed without the stress of a huge bill. It's clear they believe everyone deserves access to quality dental care, and they go above and beyond to make that happen.

Angelina Montalvo 1 month ago

Fantastic experience: Friendly staff, nice office, easy to schedule and overall great experience!

Lennys Garcia 1 month ago

Fantastic experience: Best dental experience ever. From ease of scheduling an emergency appointment to being greeted by friendly and super knowledgeable staff, and Dr. Joe/clinical staff walked me through my situation, making it a stress free and painless experience. I’m super grateful for everyone! Thank you Dr. Joe and your Team!

Alaa Almezanin 1 month ago

Negative experience: I went in with a problem and was quoted an amount that was twice what another dentist estimated. When I declined their plan, they still charged me for the check-up they had originally said would be free—draining my insurance for no reason.

Smile Science Chicago - Dr. Monica Urda
Smile Science Chicago - Dr. Monica Urda

Hi Alaa,
Thank you for sharing your experience. I completely understand how frustrating it must have felt to leave with concerns about both the treatment estimate and the billing. That’s not the experience we want for any of our patients.

I’ve already reached out to you directly to review your visit in detail. My goal is to clarify any misunderstandings, correct any mistakes, and ensure your insurance benefits are not impacted unfairly.

We always want patients to feel informed, respected, and supported in their care decisions. If anything in our communication fell short of that, I sincerely apologize. Please know we are committed to making this right.

Best,
Dr. Monica Urda

Patrick Marsek 1 month ago

Fantastic experience: Dr. Urda, Dr. Joe and staff were extremely professional and have a very streamlined, stress-free process of providing high quality care. Also, very impressed with the facility and equipment – high end… high tech! Makes anyone who visits feel very comfortable from the get-go. I highly recommend this dental spa that features a clean and friendly environment.

Casey Stelletello 1 month ago

Fantastic experience: My hygienist was wonderful, really talked me through everything that was going on and was super attuned to what I needed. And Dr. Urda was so great, personable, easy to understand and so warm. Best dentist experience I’ve ever had!

Kaitlyn Kane 1 month ago

Fantastic experience: Couldn't be a better experience - all the staff are fantastic and professional. The care is balanced and well explained. Super clean and modern decor. I'm legitimately sad to be moving away, they're truly setting an impossible standard for other practices!

arleen floren 1 month ago

Fantastic experience: Incredibly thorough exam and very reasonable course if action. Everyone is so nice making my visit very pleasant

Megan Herrmanns 1 month ago

Fantastic experience: This team is amazing. I’ve had 2 emergency dentist appointments with my son in the last 3 months for sports and was able to get fixed within 24 hours! Their technology and communication is amazing and very efficient.

Erica Zahnle 2 months ago

Fantastic experience: Modern facility and friendly staff. Dr Urda is my favorite dentist!

Simone 143 2 months ago

Fantastic experience: Absolutely wonderful experience as a new patient! Maria the hygienist made the experience amazing! They really value transparency here and I felt very informed about the health of teeth and gums. If you haven’t been to the dentist in a while like myself I 1000% recommend Smile Science. They will do a thorough exam with advanced state of the art equipment and set up a treatment plan to address the necessary issues to fix! From the moment I walked in to the moment I walked out the experience was 10/10!

Angela Azmitia 2 months ago

Fantastic experience: Really appreciate how fast the service is here - I've been several times and have never had a bad experience. Thank you!

brook c 2 months ago

Fantastic experience: The friendliest, most comfortable, and timeliest dentist's office I've ever experienced. I've learned so much about my teeth and how to better care for them. (I'd been doing my best based on dentists I'd seen before but turns out there was a lot more to know!) As a 45-year-old I have a kind of hope for my future dental health that I never had before. Dr. Urda all the dental assistants, front desk staff, and scheduling staff have been remarkably kind, personable, patient and informative. I couldn't ask for a better experience.

Gabriella Bertucci 2 months ago

Fantastic experience: The best teeth cleanings I’ve ever had - highly recommend Mari and Andy. Thank you to Dr. Urda and the whole team.

Stephanie Smith 2 months ago

Fantastic experience: I had a great experience from top to bottom. I had an urgent need to fix a broken tooth and was able to get in same day. The office is beautiful, modern and seems to have the latest and greatest of everything. The receptionist was lovely, the assistant was kind and Dr. Urda was thorough and efficient. I highly recommend this office to anyone.

Michaela Maday 2 months ago

Fantastic experience: Such a great experience here. Staff is extremely welcoming, the facility is super clean. Just all around amazing experience.

david dempsey 2 months ago

Fantastic experience: Dr. Monica and her staff are the absolute best, you couldn’t ask for a better team. I highly recommend them!

Rajeev Chopra 3 months ago

Fantastic experience: Best dentist I've ever been to in all my years. Make sure to avail yourself of the option to watch some streaming TV while they work.

Kelly Mulligan 3 months ago

Fantastic experience: This dentist saved my daughter’s teeth. She had sensitivity and pain and I had taken her to two other dentists several times trying to identify the source. Smile Science found EIGHT missed cavities and has readjusted the bite any time she complains of pain since. Her teeth now feel great and she has comfort from pain for the first time in years. I can not express how appreciative I am to Smile Science.

Jeff Shewmake 3 months ago

Fantastic experience: Excellent facility and staff. Highly recommended for any dental needs. Had a wonderful experience overall. TVs on the ceiling are cool too.

Michael Glick 3 months ago

Fantastic experience: The entire staff was incredibly professional and thorough. My entire first visit lasted one hour and 45 minutes. I never had so many X-rays taken before. And although, I had sent in updated X-rays, I was informed that they preferred to take their own and I would not be charged if my insurance did not cover that cost. I was also fitted for a mouth guard, after learning that I showed signs of grinding my teeth in my sleep. The practice employed the most up-to-date technology I had ever experienced. I was able to view images of my teeth as they were projected on the ceiling while I was comfortably reclined. In addition to the dentist, I was also taken care of by two other staff members, one who took The X-rays, and one who used some futuristic device to measure me for a bite guard. The office seemed brand new, and each exam space was private and roomy.

Mimi Sang 3 months ago

Fantastic experience: My hygienist and dentist were both kind and thorough during my cleaning :)

Gregg Szymanski 3 months ago

Fantastic experience: Dr Urda is awesome, down to earth, easy to talk to. New office is clean, modern and comfortable.

Haley Deleon 3 months ago

Fantastic experience: We just moved here so this was the first dentist experience we've had in Chicago. The people couldn’t have been friendlier. They explained everything and didn’t try to upsell anything. It was wonderful!

Gwen Eberts 3 months ago

Fantastic experience: I accidentally entered the wrong time in my calendar and was going to miss my appointment. Dr. Monica and the Smile Science staff reworked the schedule last-minute so that I could still get my crown fitted that night. Very grateful. Highly recommend the exceptional team at Smile Science!

Thanika Curney 3 months ago

Fantastic experience: Everyone is always friendly, the dental office is always clean., and it feels like family because everyone is always so accommodating..

Jenny W 4 months ago

Negative experience: Please save your time, money, and sanity and do not go here. Dr. Monica takes an aggressive approach to treatment - I overheard one of the hygienist say to another patient that within the first year of care, she treats everything she sees. This landed me with a multitude of fillings and crowns - far more work than I’ve required in my lifetime, let alone in just one visit. I was 6 months pregnant when I first went in for a cleaning and exam and Dr. Monica took advantage of my impending delivery to create a false sense of urgency, pressuring me into getting all the work done immediately. In retrospect, I don’t think I ever even got a cleaning despite being there for 1.5+ hours. Whenever I expressed concerns about the work they were either brushed off or she gaslighted me into thinking I was crazy. In the end I was left with a lot of bad work (excessively large fillings left with ledges, a crown that is far too dark and lacks any anatomy, etc), a hefty bill, and deep deep regret for falling for the good Google ratings. Don’t make my same mistake!!!!

Angeles Garduno 4 months ago

Fantastic experience: From start to finish, every one was patient and kind. If you struggle to with nerves at the dentist, I couldn’t recommend any more. Very kind staff and painless treatment.

Christy Beretta 4 months ago

Fantastic experience: Dr. Urda was caring and put me at ease. It’s always hard for me to get comfortable at the dentist, but she was really helpful, kind, positive, and great energy. The team is always patient and kind. I really appreciate their client centered approach. Thank you for always being very professional. 10/10!

Adam Villani 4 months ago

Fantastic experience: This was by far the most incredible dental experience I have ever had. Everyone was so friendly and helpful. Brianna, my hygienist, taught me so much and was also very understanding of receptive to some of my needs and requests, and Dr. Urda was INCREDIBLE. Both of them had such good bedside manner and Smile Science is the only place I will be trusting. 10/10 best all around!

Lucy Woychuk-Mlinac 4 months ago

Fantastic experience: I am so insanely anxious at the dentist and Smile Science takes all of my shaking and tension in stride and always remember the ways that I can be more comfortable. I appreciate all the effort they put into make sure my visits are as painless as possible

Kathi Anderson 4 months ago

Fantastic experience: Staff was knowledgable and kind. Hygentist was super thorough and patient. Dr. Urda took time to explain her recommendations and ensured I had no questions.

Netanya 4 months ago

Fantastic experience: The staff are friendly and professional. They really take patient care and comfort seriously. This was the best experience at the dentist I’ve had in the USA.

B.L. Meinecke 4 months ago

Fantastic experience: Great staff. Great care—I mean really great care! Best dentist I have ever been to. You, the patient, are IMPORTANT here. That fact alone makes ALL the difference, and they're great at everything else too!

laurenu2 5 months ago

Negative experience: they used a device that keeps your mouth open so you cannot relax your jaws. 3/4 of a year later my jaws are still clicking. It sounds like I'm chewing potato chips every time I open my mouth. I will NEVER go back to them. They did not follow the work plan they setup and I agreed to by combining 2 visits into one long session that lasted about 2 hr. Of torture and the cause of my jaw clicking problem. BEWARE

Nia 5 months ago

Fantastic experience: First time here and Dr.Urda was great. I did a few x-rays and then she sent me over to a dentist down the street to get my procedure done. She knew exactly what tooth was causing my CHRONIC pain. I was able to get a same day appointment at 9am, and was done with everything before 12:00 pm.

Sam Powell 5 months ago

Fantastic experience: Truly an awesome dentist! Always a pleasant experience with Dr. Monica & her team.

Andrew Stuff 5 months ago

Fantastic experience: As someone who always hated going to the dentist; Dr. Urda and Dr. Ro are excellent, along with all their hygienists and support staff. I actually *enjoy* going to the dentist now. They are super patient and always ensure I’m completely numb, doing whatever it takes to make sure my gums are ready before the numbing injections to minimize pain. No one shames you for neglecting your dental care, only gentle reminders and explanations. Great appointment availability as well; I recently had a painful toothache pop up on a Saturday night and they had me in on Monday. Turns out the toothache was directly the result of something they warned me about and referred me to an oral surgeon for. I neglected to make that appointment for close to a year, and none of the staff gave me the slightest bit of a guilt trip or hard time about it. They just wanted to see me feeling better! Being able to text the front desk with schedule questions is huge for me as well. They’re also proactive about reaching out if they have earlier appointments- much appreciated when I was in pain! The front desk is so friendly and welcoming as well. Overall I can’t think of a way to have a better dental experience!

Sara Stech 5 months ago

Fantastic experience: Such a professional Team, with the most up to date practices. Dental work is already intimidating, but this “tooth spa” takes the anxiety away from going to the dentist. They are honest, accommodating, and empathetic. Can’t recommend enough!

arseeh jeff 5 months ago

Positive experience: Had a solid experience at Smile Science Chicago. The staff was friendly and made me feel comfortable. I went in for a routine cleaning and a couple fillings, and the whole process was smooth. The office is modern and clean, with TVs on the ceiling to keep you entertained during procedures. I spent around $300, and it was worth every penny. Only reason I'm giving 4 stars instead of 5 is the wait time was a bit longer than I expected, but overall, great place. Will definitely be back for my next appointment.

Luke Blahnik 5 months ago

Fantastic experience: This is a wonderful dental office. The staff are extremely friendly and communicative, hygienists are lovely, and Dr. Urda is a total boss. Check-ups are a pleasure with TV's in every room, comfortable chairs, and skilled staff. Yesterday I watched a gecko eat an entire colony of ants while I had my teeth cleaned. Is this real life? Highly recommend.

Renata Sellars 5 months ago

Fantastic experience: Smile Science is great! The staff are super friendly and very helpful, a great experience overall

Madison Jones 6 months ago

Fantastic experience: Dr. Monica Urda and her entire team are so very personable and accommodating. They make a dental visit, which can be scary, painful, and intimidating so very stress free. During my visit they took the time to explain what was going on with my teeth and why I needed a crown treatment and what I could do to better my oral health. You can tell she aims to create an office that is educational, community-serving, and kind.

Michele Palmer 6 months ago

Fantastic experience: Nice clean place with friendly staff. Dr. Urda is a great dentist. My only issue is there is limited street parking - My comments from 2020. I gave 4 stars. This is an update in 2024. Dr. Urda changed locations and raised prices. Additionally, she has hired new staff, who have given me poor care. I still like Dr. Urda, but they kept assigning me other practitioners who I didn't like. I just reduced my review from 4 to 3 stars. So March 2025: Well, Dr. Urda just reached out to me and will strictly be my dentist from now on. So I am appreciative and raised my review up to 5 stars.

Henry E. Hamilton-Clement 6 months ago

Fantastic experience: Beautiful office and friendly staff. I was terrified, but they were so nice to me and very gentle. Highly recommended.

Haleigh Nierman 6 months ago

Fantastic experience: My hygienist was knowledgeable and provided some great care recommendations for my oral hygiene plan. The cleaning was comfortable and she took her time checking in with me and relaying to Dr. Ro specific areas she noted as concerns. Dr.Ro is great, personable and realistic with current or future concerns. Highly recommend !

Smile Science Chicago - Dr. Monica Urda
Smile Science Chicago - Dr. Monica Urda

Thank you Haleigh! We appreciate you taking time to leave us a review.

-Dr. Urda, Dr. Ro and The Smile Squad :D

Britney Gaustad 6 months ago

Fantastic experience: Doctor Urda is the best dentist I have ever had. Friendly staff overall! They helped me reverse my gum disease and never made me feel bad about it. They are also super accommodating when schedule conflicts happen!

Garrett Modlin 6 months ago

Positive experience: Dr. Monica has been great over the years and the staff in the office have been very friendly and helpful. Scheduling is very easy and the availability of early morning and evening appointments, in addition to Saturdays, is a real life saver for those with busy work schedules. This would be a 5 star review if the quality of their billing department matched the rest of the practice. There is no easy way to reach someone to discuss any billing/invoice matters as the sole provided number routes directly to a voicemail inbox. If they decide to actually call you back and you miss the call, get ready to leave another message. Rinse. Repeat. Honestly, this is not the worst shortcoming for a dentist to have, but it is just frustrating enough to consider moving to a new practice.

Kari Denton 6 months ago

Fantastic experience: I will never stop recommending Smile Science. I used to be debilitatingly afraid to go to the dentist. I have been seeing the team here for a couple of years and am so happy to say I no longer fear my appointments! Their new location is beautiful and every member of their staff has made me feel welcome and safe. Highly recommend!

Shayla Thomas 6 months ago

Fantastic experience: Definitely recommend Dr Urd and Smile Science!! I have been a patient for 3 years and they have been a pivotal part of my dental journey. Through Smile Science I was referred to an awesome orthodontist. I love the new location, staff is always nice, and welcoming. I also really like my dental hygienist, she is great, thorough and always makes sure I am comfortable during a cleaning

Brian Heffernan 6 months ago

Fantastic experience: Very cool people and it was a pleasant experience. The doctor was on point with a witty pleasant humor . They met my needs and I look forward to future visits .

Dan Halliday 6 months ago

Fantastic experience: Outstanding! Grade A* Team. Grade A* Customer Experience. Came is as the Englishman - Austin Powers Stereotype. Left with teeth any American would be proud of! Thank you Team!

Jack DiNello 7 months ago

Fantastic experience: I’ve had a few dental providers in the last 5-10 years due to moving but I plan to stay with Smile Science Chicago as long as possible. The front-of-house staff, the assistants, and Dr. Urda are all great. Very friendly and go above and beyond to make sure you’re comfortable. They also use some impressive technology and methods I haven’t seen before to be as thorough as possible. Easily the best experiences I’ve had at a dentist.

Venous Shabahang 7 months ago

Fantastic experience: I’ve been seeing Dr Urda for over 8 yrs and I’m very grateful for her expertise, professionalism and honesty. I feel like she genuinely cares and is not offering unnecessary procedures, like some other dentist. I will always recommend Dr Urda and team to anyone. I drive 1 hour + to see her because I only trust her with my teeth!

Lauren Casson 7 months ago

Fantastic experience: Greatest team ever. I was so anxious and they handled everything perfectly. I feel very safe and seen here! And they made the appointment quick and painless! Love!

Rhiana Lopez (Rhiana L) 7 months ago

Fantastic experience: Lovely experience. You're able to book online as well as complete all your forms online, cutting down the time you have to wait when you arrive. The office is very clean and beautiful. The front desk greeted me quickly and helped me check in, explaining everything nicely and I was seen 5 min early. The hygenist was so nice, got my x-rays done quickly and I usually hate getting x-rays because theyre uncomfortable. However they did them here was fast and did not make my mouth hurt! They were done and the dentist saw me quickly. She was so kind and explained everything so well, and made sure I was okay during my exam/cleaning. I do have some dental anxiety which they both helped by telling me what each step was and letting me know what to expect! I loved that. They also had the great british baking show on which calmed my nerves as well as the fun music they had playing. Overall a lovely dentist visit and I look forward to returning for my upcoming treatment. Thank you, Smile Science.

Holly Mizak 7 months ago

Negative experience: The worst. Dr Urda put deep scratches in my front top teeth while removing the buttons from invisalign. It’s been years and looks awful makes me sick. The whole office was a joke. Messed up literally everything. They even billed me wrong at first until I question things. Strange how this place got good reviews.

Kathryn Wakeman 7 months ago

Fantastic experience: Smile Science has been a great dental experience for years! No pressure to do cosmetic procedures if you aren’t interested. Dr Urda and the team are always focused on your health.

Ramsay Marston 7 months ago

Fantastic experience: I have been going to smile science for a couple of years now and I can’t say enough good things about the whole team there. Their new location is amazing, everything is new and decorated 10/10. Alison took care of me yesterday. She was my dental hygienist and was so sweet so funny we talked about everything and anything, she made me feel really comfortable. Dr. Olivia and Dr. Monica are the best always; saying hi, asking how you are and making you feel like you’re an actual person, not just a number.

Dan de Grazia 8 months ago

Fantastic experience: First time in the office. I am not a good patient! They are totally non judgmental and were amazing in their professionalism and friendly attitude. Good policies for people with insurance who have used up their insurance for the year. Overall very happy to be a new patient.

Rebe Brown 8 months ago

Fantastic experience: I am not a huge fan of going to the dentist, I’ve had some terrible experiences in the past. My experiences at Smile Science with Dr. Urda have been amazing. Everyone from Sherry at the front desk, to assistant John have been super helpful and they go above and beyond to make sure I am comfortable and understand what is going on. 100% recommend seeing Dr. Urda and staff.

Rose Bleakley 8 months ago

Fantastic experience: DR URDA IS A QUEEN!!!!! No notes. She rocks - have been going to Smile Science for a few years and have had the best experience. She's clearly a super talented dentist but is also very chill, nice, not judgmental. Today I ate a Swedish fish and it popped an old crown off (cursed) and I had an appointment within 1.5 hours and she glued it back in. Best practice in the world!!! Run don't walk!! Smile Science 4eva

Jenni Hoffmann 8 months ago

Fantastic experience: Such a great experience here! Glad to have found them. Everyone from the front desk to the techs/dentist to the financial people were awesome. Very clear and concise communication. Also the environment is comfortable and the procedure wasn’t painful. Highly recommend!

Jessica Grady 8 months ago

Negative experience: I’ve been a client since 2022 in the old office and today was the first time I was disappointed with my experience here. I went in for a general cleaning and checkup and was in the office from 11:30-1:10 extremely slow service I think I watched close to 3 full episodes on Netflix. Seemed like a lot of new people the last few times I’ve been, which is fine it’s just not the same services and level I remember which is unfortunate because I used to highly highly recommend this office to my friends. Really bummed out after my experience today.

Smile Science Chicago - Dr. Monica Urda
Smile Science Chicago - Dr. Monica Urda

Hi Jessica,
Thank you for taking time to give us feedback. You are correct; your appointment took way too long! I met with the team today to review why and how we could improve. It is my goal to make sure every patient has a great experience every single time no exceptions.
Thank you again for your time.
Best,
Dr. Monica

Oyinkansola Okubanjo 8 months ago

Fantastic experience: This is an amazing team, immensely friendly, very professional and knowledgeable. From the front desk to the dental assistance, out to hygiene, and ultimately to the dentist. This place is fantastic.

Caitlin O'Connor 8 months ago

Fantastic experience: I have been going to Smile Science for years now…Dr Urda and team are truly the best of the best. Every single visit has been great. Plus their new office on Milwaukee Avenue is gorgeous. :)

regina mcglory 8 months ago

Fantastic experience: Came there because my regular dentist said he couldn’t help me with my issue . I was in complete awe of all the issues I had and no knowledge of. But everyone there was very comforting and made sure I got a plan to get me back on a healthy dental lab . I’m so glad I found them it’s costing me but I feel is worth every penny to know I’m getting the latest and best care .

Andy Ulrich 8 months ago

Fantastic experience: They're everything I look for in a dentist. Glad I found the doctor. They could have theor I'm posting this after a year of working with this dentist in at the end I did not like the service. Long waiting time, inconsistency in billing and communication with a financial office and an inability to listen to what the customer wanted forced me to move. Seems as though they are building a new practice there and our only concern with jamming as much business into the day is possible.

Lauren Ogle 8 months ago

Fantastic experience: Best dentist in the city no doubt. The level of professionalism is unmatched. They make you feel safe and heard, with the perfect amount of levity to make you comfortable. Could not recommend enough! 100/10 stars

Rebecca Mestek 8 months ago

Fantastic experience: I am so happy to have found the best dentist and dental practice. I have had severe anxiety at the dentist since I was a child, and Smile Science has never doubted or questioned my anxieties or made me feel silly for them; instead, they treat me with the utmost sincerity, care, and seriousness. Dr. Urda and her staff ensure that I am comfortable and safe from the moment I walk in the door to when I leave with a fresh set of clean and healthy teeth. They also always check with insurance BEFORE giving me a quote so that I am never surprised by extra charges later as I have encountered at other dental practices. I encourage anyone searching for a compassionate and caring dentist to give Smile Science Chicago a try - you won't regret it.

Zach Meyers 8 months ago

Fantastic experience: Smile Science has been my dental provider since I moved to Chicago nine years ago. I've had an incredibly positive experience there for the following reasons: - First-class facility: I am no dental expert but it's clear they consistently invest in their offices to maximize patient comfort and quality of care. - Friendly and Approachable Staff and Practitioners: communication is a strength, and I have always had positive interactions with the front desk and hygienists. Dr. Urda is energetic and passionate about her work, and my experiences with other dentists have been positive as well. - Flexible Hours/Ease of Scheduling - Quality of Care/Trust: happily, the majority of my appointments here have only been for preventative care. While I've not been a terribly profitable patient for their practice, I feel their team strikes the right balance of effectively monitoring potential dental issues to be able to address proactively, but not being overly aggressive by recommending treatment that isn't really needed. Smile Science is a large, efficiently run practice. Some patients seeking a "smaller practice" feel may wish to express a preference to meet with the same individuals for their appointments to help the experience feel more personal. That said, I have always felt cared for regardless of which staff member is providing my care, and I appreciate the scheduling flexibility that having a larger staff on hand enables. Overall, I am glad to have chosen Smile Science as my neighborhood provider when I moved to Chicago and will continue to return there for my future dental needs.

Sarah Weinberg 9 months ago

Fantastic experience: Love Smile Science. Dr. Monica is incredibly professional and cheerful. All the hygienists I’ve worked with have been fantastic. I appreciate for proactive they all are with dental health.

Cara Peterson 9 months ago

Fantastic experience: I’ve known Dr. Urda personally for just over a decade and she’s been my dentist since she established Smile Science in 2016. Her dental work for me has included removing two of my wisdom teeth (a painless procedure that thankfully took less than 15 minutes), and fixing a chipped bottom tooth. I can say honestly that I’ve never met a harder working or more professional dentist and staff than Dr. Urda and her crew. They really know their stuff, they care, and they follow through. As a friend, I’m not surprised in the least that she and Smile Science have the impressively high Google rating they do. And as a patient, I’m proud to be under the care of the best dentist in Wicker Park (if not Chicago, in my opinion). Thanks as always to Dr. Urda and the Smile Science team!!

Evan LeBlanc 9 months ago

Fantastic experience: Phenomenal service. Since I was a kid, I have ALWAYS hated the dentist. I feel like I always leave feeling worse than I did before, or always have crippling anxiety sitting in that chair. I don't have terrible teeth, but they've always been extremely sensitive. The hygienists were incredible, and always told me what was happening, and what was going on with me teeth, showed me visual results, and gave feedback about my gums and teeth. My teeth felt amazing when I left. I'm actually looking forward to going back in six months.

Koa Victorian 10 months ago

Fantastic experience: Dr Urda is so wonderful! When I apologized for keeping her late on her birthday, she simply responded, “no! I love doing dentistry!”, and it really shows. From mindfully designing a beautiful and welcoming space, to carefully explaining each step of the treatment plan with patience , I felt cared for and never rushed. The front desk and treatment staff are incredible, as well, and were all so warm and patient. They all made 4 hours of emergency care bearable! Highly recommend!

Rae S 10 months ago

Fantastic experience: Very grateful for how amazing this place was. I called in one morning after an accident and they were able to fit me in that same morning. I was impressed by how kind everyone was and how seamless the process was for me. Caitlin was helpful with getting all of my new patient forms together and then going over billing after the doctors assessment. Dr. Ladley was SO gentle and great at explaining things as she went. Ultimately they fixed my teeth and I’m super pleased with the results. I highly recommend this place!!

Jin Yu 11 months ago

Fantastic experience: I had my first visit, and it was an absolutely wonderful experience. Dr. Alivia Cao and the staff were not only incredibly knowledgeable and professional but also genuinely caring and attentive. They made me feel comfortable and well taken care of every step of the way. I highly recommend this practice to anyone looking for exceptional dental care!

Ryan Herold 11 months ago

Fantastic experience: One of the most informative and fun dentist visits I've ever had. I was greeted by two energetic, fun front desk associates that make you feel calm and relaxed. I was then taken back to the chair where they let you pick what show to watch and the X-rays were fast and painless. Mari was not only the most professional and knowledgeable dental hygienist I've ever had but she was a very funny and personable. The dentist came in and was fast in his assessment but I never felt rushed. He gave great attention to my teeth and needs. I've already recommended this office to multiple folks. Who knew going to the dentist could be fun?

Morgan Borjigin-Wang 11 months ago

Fantastic experience: It’s not common for people to be really cheerful at work, and it’s even less common at the dentist. Everyone at Smile science seemed glad to be there, and the service was prompt and professional and kind. They play whatever you’d like on the screens to chill you out. I strongly recommend.

Jennifer S 11 months ago

Fantastic experience: Great facilities and customer service. The staff are very well informed, friendly, and they make me laugh every time I visit. Dr. Monica Urda is an absolute pleasure and does a great job making sure you are comfortable during and post-visit. Would recommend this place to anyone. Years later, I have moved to another state. My new dentist is impressed with the dental work I had had done by Dr. Monica Urda.

Nikki Haggerty 1 year ago

Fantastic experience: Best dental care I've ever had in Chicago. Dr. Urda is so knowledgeable and is a great listener. She helped me manage anxiety about dental procedures and provided great care. The work she has done on my teeth has gone smoothly and without pain. The office is beautiful and the staff is so friendly. They are up front about cost and advocate for patients when it comes to insurance coverage. Wonderful experience. I wish I had found her sooner.

Hannah Acker 1 year ago

Fantastic experience: Quite literally the best experience I’ve ever had at the dentist. Everything was so thorough and it really felt like they cared about my teeth as much as I do!!! Recommend x infinity

Lindsay Z 1 year ago

Fantastic experience: Wonderful dental office. Dr. Monica is wonderful and all staff are super sweet. I was visiting in town and had a dental emergency and they were able to take me in right away. I didn’t need to wait at all and they explained my treatment to me super well. Now I am finally pain free! Would definitely recommend. I wish Google would let me give 10 starts.

Kasey Waas 1 year ago

Fantastic experience: I'm such a fan of Smile Science that I'm writing my very first Google review. Dr. Urda and her team are phenomenal. If you're looking for an empathetic, efficient, and professional dental team -- make your appointment at Smile Science today. I'm not kidding when I say I jump at the chance to recommend Dr. Urda as soon as someone mentions they need a dentist or are unhappy with their current one. I've only had one appointment with Dr. Ro, but he was great as well. It's clear that the entire Smile Science team enjoy their jobs and really care for their patients. Plus they have some dope wallpaper in the bathroom (pun intended).

Katherine Valdovinos 1 year ago

Fantastic experience: The staff is very straightforward and helpful incase of emergencies! I went in because some cavities were rotting away my upper back teeth. They helped communicate with me the procedure and didn't beat around the bush! Now I'm going to be coming here as a regular! Definitely recommend the whole staff from the front desk, to the assistants and the dentists are all so friendly and knowledgeable

Laura Stepnicka 1 year ago

Fantastic experience: Incredible dental practice. Kind, thorough and dedicated staff and dentists, impeccable facilities, and go above and beyond ensuring insurance coverage and accommodating emergency visits. Cannot recommend enough!

Marilyn 1 year ago

Fantastic experience: Had a surgery recently at Smile Science Chicago and the entire experience was painless and explained throughout. Thanks to the welcoming staff, the dental assistants, and Dr. Eugene Ro for all their professionalism and for making me feel at peace with the entire processes. I’m already seeing it is going to be a healthy recovery.

Megan Hovany 1 year ago

Fantastic experience: Everyone in this office was friendly and took the time to show and explain what they were doing. I’ve been avoiding dental care for a while and no one shamed me. I feel motivated to take care of my teeth now after their extensive analysis of what they see in my mouth, which they show you on the tv screen conveniently placed on the ceiling :). I feel in very, very good hands.

Samuel Grady 1 year ago

Fantastic experience: I’ve been going to Dr Urda and Smile Science for years and have loved my experience. The amazing staff has helped get over years of dental anxiety with their careful approach to my treatment. Simply the best!!

Vanshika Tibarewalla 1 year ago

Positive experience: Have been going to this clinic for 3 years and love it. Love Dr. Monica! However didn’t love the doctor and attendant that cleaned my teeth this time around. Still in pain after 1 week of getting an anesthesia injection and cannot move my jaw.

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