West Side Dental
Information about West Side Dental
17404, York
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: (closed)
- saturday: (closed)
Our comment from Best Dentists Club about West Side Dental:
West Side Dental is a highly regarded dental practice that offers an exceptional experience to its patients. The staff is known for their friendliness and professionalism, ensuring that every visit is comfortable and stress-free. Here are some key highlights based on various client feedback:
- Welcoming Atmosphere: Patients frequently mention how kind and thoughtful the staff are, making them feel at ease throughout their appointments.
- Efficient Service: Many reviews highlight the quick appointment scheduling process and minimal wait times, with patients often being seen right on time.
- Knowledgeable Professionals: The dental team, led by Dr. Eline, is praised for their expertise, particularly in handling specific dental conditions, making them a trusted choice for many.
- Excellent Patient Care: Reviews consistently mention the thoroughness of the care provided, with staff taking the time to explain procedures and address any patient concerns.
- Family-Friendly Environment: The practice is noted for its accommodating nature, catering to both adults and children, making it a suitable option for families.
- Commitment to Comfort: Even those who experience dental anxiety have reported feeling comfortable and well-cared for during their visits.
Overall, West Side Dental strives to provide a high level of dental care in a friendly and professional environment, making it a top choice for anyone seeking dental services.
West Side Dental: Reviews
Fantastic experience: Very kind and thoughtful staff. Let me ask all of my silly questions and made sure i was comfortable throughout the entire process. Doctor was very knowledgeable on a specific condition i have that can severely affect dental care and i was relieved as this was the first dentist i didn't have to explain what the condition is. Definitely recommending to friends and family
Negative experience: I made a same day new patient appointment for my GF not thinking of it. When I called her to tell her about it she let me know she couldn't get out of work today and that I needed to reschedule. What the office failed to tell me and then told me they are not obligated to tell me is that if you don't make your first appointment they will never see you again. This is a pretty major policy so they absolutely should be forthcoming with it but aren't so new patients beware. If you have an emergency or what ever and can't make your first appointment you are SOL.
Fantastic experience: Wonderful experience! They are all so very kind and make you feel comfortable.
Negative experience: The only place that takes my insurance (Dr. Christopher Eline). My partner wanted to make an appointment for me for today not knowing it overlapped something else on my schedule and when he immediately called to reschedule for next week they told him to pound sand and they'd never see me again. Clearly an unethical dentist with horrible patient practices. Will be reporting them to our insurance AND that state board.
Fantastic experience: Everything went smoothly from my scheduling to my appointment and checkout. Professional and convenient. The staff worked together. Which made the process quick and stress free.
Negative experience: I called to schedule an appointment for a new patient examination. I got told that I cannot be a new patient because they’re not making any appointments for “just cleanings” which doesn’t make any sense to me. This seems very problematic suggesting that prevent preventative care is not an important part of oral health and widens the gap for access to care. Given that I would have gotten bitewing x-rays, I may have needed a filling that I don’t know about. Clearly in it for the money and not patient care!
Fantastic experience: Had an appointment this morning with Doctor Eline! Absolutely love everyone in this office. I highly recommend if you’re someone like me who has dental anxiety. I didn’t catch the hygienist’s name but she was also amazing. It was so quick but didn’t feel rushed at all.
Fantastic experience: On time, kind and concise. In and out and the information i learned put me at ease for what they could help me with. And I was seen next day after calling- as a new patient. West York Dental wouldnt see me for 6 months, until May! Thank goodness for Westside.
Fantastic experience: Very clean place and the staff are all so nice and helpful! I recommend this place to everyone!
Fantastic experience: I was treated very well . Everyone was nice and I appreciate the Dr. Helping me come up with a game plan to get to a point of manageability for now
Fantastic experience: Very friendly staff , caring and understanding. I will recommend to others for sure.
Fantastic experience: Everyone was very pleasant a d helpful. Didn't have to wait to be called back to get x-rays. I would definitely tell other people to go to West Side Dental. Sharon Cousins
Fantastic experience: Very friendly and great experience for dental care
Fantastic experience: Everyone was professional and nice. The provider was honest and very pleasant. He made us feel comfortable.
Fantastic experience: Mia said did great
Fantastic experience: Very professional staff, this company runs very well.
Positive experience: Every one was pleasant and courteous. Very nice and clean
Positive experience: Very nice experience,friendly staff,timely appointments.
Negative experience: States same day reschedule will restrict access.
Fantastic experience: Best dentist in York in my opinion! Dr Chris and the staff are very professional! Very pleased with my results so far!
Positive experience: Always on time, the staff is very personable !
Fantastic experience: The staff is always friendly! My hygienist that I usually have is great very friendly and very good at her job!
Fantastic experience: This place was absolutely aamazing. I loved the staff and the doctor was even more amazing. He answered every question I had and recommended me to an oral surgeon and said he will make sure I have temporary ones immediately.. he was so nice and very good with explaining everything.
Fantastic experience: Amazing and fast and even helped watch my 2 year old while I got X-rays done on my teeth, couldn’t have chose a better yet friendlier place!
Fantastic experience: This place was the biggest breath of fresh air! Ive tried many different dentists and have had some awful dental experiences in the past with different places... but this place was incredible! I love it here! All of the staff was so kind and comforting and the dentist himself was also very kind and so good at what he does! I finally found a dentist i wont dread or be scared to go to! Ill be recommending them to all of my friends and family!
Fantastic experience: I have been going here for a couple of years now and I have no complaints. Dr. Chris and staff are very good at what they do and they make me actually enjoy going to the dentist. Best office in York!
Fantastic experience: The staff was very friendly, compassionate and welcoming. My son was having horrible tooth pain and they were able to see him (as a new patient) less than 24 hours later. The staff was prompt and knowledgeable. I'm super thankful I found West Side Dental!
Fantastic experience: I had a great experience. I am extremely scared when it comes to getting my teeth fixed because I’ve had so many terrible experiences and it was always extremely painful. But they were extremely professional and there was not one time I felt any pain. They talked to me thru each step of the way so I wasn’t anxious. They gave me my teeth back and I couldn’t be more appreciative.
Fantastic experience: First time there. Everyone was friendly and the dentist was very helpful.
Fantastic experience: I got the best service ever . I was also made comfortable and my concern was addressed.
Fantastic experience: I haven't been to a dentist in many years. I never felt so comfortable until I went into Westside dental. I had all my lower teeth pulled today. I got treated very good and got great care and it was quicker of an appointment than I expected. I can't thank you enough Westside dental !!
Fantastic experience: Super fast to get an appointment! Very friendly and understanding when I was running late! Follow up care schedules quickly as well! The Dr was so nice and helpful taking the time to answer all my questions! Going to be bringing my children here in the future as well!
Fantastic experience: Very professional dentist. Was able to take care of my dental needs. Easy to schedule with and very little wait time! Thank you!
Fantastic experience: Great job getting me in identifying the problem and scheduling me an appointment to correct the issue quick
Fantastic experience: Everyone was so professional and nice. Took me right in at my schedule time. Even had a space for a cleaning. Kudos to all.
Fantastic experience: Dr Kline was Super patient and very gentle with My Son who was a hard patient. I’m glad I switched Dentist offices.
Fantastic experience: Great Doctor who’s always on time and he makes sure he goes above and beyond to address any concerns you have.
Fantastic experience: Good experience. All my questions were answered and explained in terms I understood. Dr. Eline was very patient and understanding.
Fantastic experience: Went in today because I'm getting married and needed a new smile. They instantly went into action and in plenty of time for the wedding. THANK YOUS
Positive experience: Was very brief. Have another appointment being set up.
Fantastic experience: Everyone i met during my first visit to this office were really kind and compassionate people who clearly cared about their patients! Dr. Eline explained information from a patient perspective, considering insurance coverage concerns, and he was very patient with answering my questions about treatment plans. He was really present and made sure I was clear and comfortable with the information I received. I've had bad experiences before with dentists but this was a great experience from start to finish!
Fantastic experience: To be honest I haven't been to a dentist in a bit and coming in to west Side Dental made me feel super comfortable they treated me and my son very professionally and very respectful I really appreciate it thank you West Side Dental for the good experience
Fantastic experience: I lost a filling sunday night eating candy. I've had tooth pain before due to an abscess that kept me in so much pain I couldn't even sit still. Thats what I assumed would happen again. Not on Westside Dental's watch. I called on Monday morning and i was in and out by Tuesday at 845am. Hey, Jordan is to basketball what Westside is to dentistry. Check them out. Your Welcome in advance.
Fantastic experience: Staff was very kind. Facility was clean and pleasant. Dentist was efficient and knowledgeable.
Positive experience: The staff was super nice and helpful along with the doctor
Fantastic experience: Everyone is so kind and caring. I will be going back and referring others to go see Dr. Chris .
Fantastic experience: Such a great dental office! Absolutely love all the staff here. My whole family gets all their dental work done here!!!
Fantastic experience: My first experience and they are SO nice and AMAZING!!! EVERYONE there was so polite!!!!!
Negative experience: I was denied treatment because I asked to speak to a dentist about my treatment plan before I came. They scheduled me for multiple appointments, but when I showed up, they just referred me out so I wanted to be sure that I would be seeing this time and by me being specific about my appointment. They denied my complete treatment.
Fantastic experience: Hygienist was very nice and helpful. She listened and took notes on my concerns. Dr. Chris is always delightful. Highly recommend
Fantastic experience: To be completely honest with you I wish I could give them more stars. The whole facility from start to finish is absolutely elite!!! Dr Chris his phenomenal and all the girls are absolutely wonderful that's all I have to say first class act
Fantastic experience: Amazing staff! Went there because I needed some heavy surgery and Dr Chris helped me get that started. He also did my fillings and was will to take time because of extra anxiety when it comes to the dentist. Staff was amazing at helping getting my dentures!
Fantastic experience: I was hesitant to write a review—not for the usual reasons, but because this place feels like the best-kept secret in Pennsylvania. I’ve struggled with extreme dental anxiety and, as a result, haven’t seen a dentist regularly in my adult life due to so many negative experiences. My teeth were in rough shape. I loaded up on my anxiety meds and went to my initial appointment, expecting the worst. But it was smooth, informative, and surprisingly calm. We came up with a game plan and scheduled the next visit. Now, about a month later, I’m proud to say all of my cavities (and there were a lot) have been taken care of. Every visit was efficient, calm, and—dare I say—enjoyable? I can’t thank the team at West Side enough. This experience has truly been life-changing. If you’re on the fence and looking for a compassionate, skilled dental team, this is hands down the place you need to be. Thank you!
Fantastic experience: West Side Dental's staff were very professional everything was done efficiently. Everyone was very friendly and made me feel comfortable during my visit. They explained everything thoroughly and asked if I had any questions. I'll definitely be back and highly recommend West Side Dental.
Fantastic experience: I chose your office because I could not find any local that accepted my insurance. I got an appointment promptly (within one week) at a convenient time. Staff was very pleasant. I did not have a long wait to see the doctor and he treated me kindly and answered my questions. The only thing I was disappointed in is that I could not make an appointment for a cleaning. I will follow up in a few months to do that. Overall I will return for treatment and recommend this office. Thank you.
Negative experience: If i could give this place a 0 star review i would they have given me a couple referrals to places to get my wisdom tooth out and when setting up the appointment the dentist needs a referral paper for the surgery and check up to be done ive called west side dental 3 times in the past month before my appointment to give them the referral papers so i can get it done and all 3 times the lady on the phone said she would use the fax number to send it and each time lied to my face and never once sent the referral now the fourth time around i have to go in and ask for one to make sure they actually do.....WOULD NOT RECOMMEND THIS PLACE THESE PEOPLE LIE TO U AND DONT LISTEN TO A WORD U SAY!!! THIS IS RIDICULOUS
Fantastic experience: This is my second visit at this particular office and both times have been about the best experience you can have in a dentist office. They really try to make the visit as comfortable as possible, down to foam edges on the X-rays instead of those hard plastic gag inducers! Everyone is super friendly from hygienist to Dr to reception. Highly recommend.
Fantastic experience: I was more than pleased with the whole process! Very friendly staff! I'm usually very anxious at the dentist but felt very comfortable there.
Fantastic experience: Loved my first visit!! Great staff!! Comfortable environment in the office.
Fantastic experience: I had a good experience here. First time here was given accurate information. Everybody was courteous and kind and I would recommend this place to anyone needing dental work.
Fantastic experience: Truly was surprised. One, I didn’t even know this Dental Office was there in York right on Route 30. The staff & Dentists were very friendly & genuinely cared about you as a person & not just a number. They have payment plans also which was a big concern for me to be able to pay for all of my dental work needed. I loved my experience with West Side Dental. I will definitely go back & spread the word of their services!! Thank you West Side Dental!!
Negative experience: They’ve restricted me from ever scheduling an appointment with their office because I had to reschedule my first appointment. I called yesterday to schedule, had to cancel and left a voicemail in the AM today prior to my appointment timeframe, no response from their team so I called again to follow up and reschedule. This is when I learned they refuse to reschedule me because I’m “restricted”. Ridiculous.
Fantastic experience: The waiting room is nice but when you get back in your room where your teeth are getting checked they have a TV in the room that have morning TV talk shows on. I wouldn't mind seeing like Paramount on or FX on the TVs while you're getting your teeth fixed morning talk shows or just terrible shows other than that wonderful office I loved it I will definitely be back
Fantastic experience: I’ve been coming to this office for a couple of years, and I always have a great experience. The hygienist, dentist, and staff are all very friendly. Appointments are always quick and efficient, but they’re also thorough and attentive to detail. I appreciate their professionalism and the care they provide. Highly recommend!
Fantastic experience: My appointment was for 2 PM. I did not have to sit and wait. Everyone is very kind. I would recommend them 100%. Then I have a terrible fear of the Dentist, but he was very kind and very gentle.
Fantastic experience: Amazing people, very welcoming, friendly staff, kind and knowledgeable Doctor. First time going aand I was pleased . Love it
Fantastic experience: New to the area and had a dental emergency, they were able to grt me in same day and were so nice. I feel bad I can't remember the name of the dentist, a younger man with black hair, SUPER nice and gentle. I am the biggest baby when it comes to the dentist, but this place was great! In and out quicker than I expect, but were very thorough and he listened to me in a panic (lol). Highly recommend
Fantastic experience: Very friendly people. They just checked me out,didn’t try to talk me into things that I didn’t really need and didn’t spout off about things that I really didn’t need done to my mouth.
Negative experience: Unbelievably bad service. Took my three kids in for check ups. Not one single person acknowledged me or spoke to me. They took the kids back, never even told me how things went. Was it good, anything needed, nothing. Just brought them back out and walked off. Glad there are more options my insurance covers because I won't be back here again.
Fantastic experience: West side dental in York was quick smooth and efficient thank you for making my experience go so smoothly!!
Fantastic experience: I have nothing bad to say about this place. I bring my kids here for cleanings and work to be done. Brought my son in tonite for some tooth pain he was having. The Dr offered to fix it right away. I am so happy with this place. The Dr. is always pleasant and keeps you in the loop with the treatment plan. I love this place.
Fantastic experience: They were great got me in quickly and did fillings the same day :) and the dentist gave me some options on doing the rest of the work :)
Fantastic experience: The staff were friendly helpful and very professional, I felt listened to and understood. I would definitely go back again.
Fantastic experience: Always so patient and kind with my kids. My son freaked out a little and the lady was so kind and didn’t get frustrated.
Fantastic experience: This place is awsome they make me feel comfortable I had all my teeth pulled with no problems my dentures are great except for me driving them crazy they are great understanding people my daughter and sister in law go there too definitely worth driving to york would not go anywhere else
Fantastic experience: Great experience today. Walked in for my appointment and was greeted by the friendly receptionist. Was in the chair within five minutes of arriving. The assistant was very efficient. I was embarrassed of my teeth but the doctor was very professional and we came up with a treatment plan that will work best for my long-term dental health. Thanks so much.
Fantastic experience: I called with a problem, and they were able to to squeeze me in right away to find the problem. All the ladies working there treated me with kindness and respect. Thank you
Positive experience: Everyone at West Side Dental is kind and professional. I have Dental phobia, but they are so good I never had to worry. I definitely recommend this office and staff.
Positive experience: Dentist and assistants seem great, receptionists seem a bit unorganized. They called me on the phone while I was sitting in the waiting room asking if I was coming to my appointment. Ma'm I'm here and checked in almost 15 minutes ago. ♀️
Fantastic experience: Quick, Very friendly/nice, does great work, I’d highly recommend. Plus The dentist is hot :)
Negative experience: I really don’t understand why so many people like this office. It feels more like a “parody” of a dental practice rather than the real thing. Office is small and claustrophobic, the chairs don’t even have sinks to rinse, and there’s only one dentist on site. The rest are assistants who were all unprofessional. Went in to get a crown for root canal. The overall process took over a month and a half, I’m not even joking. From the initial diagnostic appointment, to the filing down of the tooth and impressions, getting fillings in between, waiting weeks for the crown itself to be made, and then finally getting it put on, just to go right back to have it adjusted because they didn’t put in on correctly. And it wasn’t even the dentist who did it. It was one of the assistants. A month and a half and five appointments just to get one crown. Ridiculous. Receptionists have absolutely no common sense. They will call you at the last second if they have any important information to pass on. And otherwise they call frequently for other less important things. So annoying… I counted a total of SEVEN voicemails on my phone from them. And they continued to call me after I already informed them I was no longer interested in being a patient there. When I asked them to please stop calling me, they became defensive. Very uncomfortable experience overall, and extremely inconvenient, and when made aware of these issues, they just don’t care. This is the last place I’d recommend going to for any kind of dental work. What a joke.
Fantastic experience: Dr. Eline was amazing with my daughter. As a former hygienist, I’m very leery about who I allow to work on my children. He is very educated and tells you exactly what needs to be done. The Dr. is direct but thorough. He got straight to the point, but still explained the procedures she needed in detail. I have sent multiple family, friends and clients to him and they all messaged me thanking me for referring him and were happy. You will not be disappointed. I high recommend.
Fantastic experience: Best experience every time I go. they treat you like a person not just a patient. I have never had to wait. If my appointment was at 9:20. They will call me back in at that time. Definitely check them out if you’re looking for a new dentist highly recommend it.
Fantastic experience: Appointment of my wife was at 9 A.M on 15 October 2024. Everyone from reception, Nurse and Dental Doctor performed their role in professional manner. All of them were polite, realistic and helpful. A well placed location, However, it will be better to have little spacious place provided finance is not a constraint
Fantastic experience: This is hands down the best dental practice I've ever been to. I never have to wait more than a few minutes to be seen, the staff is very friendly, and the Dr. Eline is a pure artist. They seriously are the greatest medical practice I've ever been to. Hands down recommended.
Fantastic experience: Very fast, yet precise and catered to my child's needs perfectly!! Could not have had a better experience! Kids are no longer scared of the dentist!!!
Negative experience: This place is uncomfortable at best. The front staff are sweet hearts, but the dentist told me that all I need is my cavities drilled but then said “I really hope I don’t have to pull all your teeth with cavities , because I had a single deep one I discovered. I knew I had a bad cavities from childhood, lack of insurance and depression, but I had started taking really good care of me teeth about 6 years back and have no tooth aches or pain, but I noticed my tooth had a hole. I went to the appointment still and I had a few cavities next to each other. They hollowed out my teeth significantly and “rebuilt” them with filler. Now my mouth hurts all the time, between my teeth is sharp and has a gap. Now I can’t drink my cold water :( They also do not perform cleanings at all.
Fantastic experience: The entire staff was very informative and efficient explaining everything. They were polite and friendly and I look forward to returning.
Fantastic experience: My consult appointment was at 8 am, and I was in my car on my way home by 830. They took xrays, and were very honest about my situation. The doctor was extremely kind & answered all my questions. I was dismissed as a patient years ago due to no showing 2 appointments. At the end of the day it is a business, and I continued to recommend them for anyone in need because of how amazing they were when I was under their care. The doctor is a PRO when it comes to numbing too from my experience in the past. I love this place and im so grateful I was able to be seen here again.
Fantastic experience: Everyone was super friendly from office staff to xray person. Dentist explained my xrays to me and was thorough. His experience showed. Glad I picked them.
Positive experience: Front desk receptionist was not very friendly when I checked in. Also, I was not able to add my children as new patients even though I am already an existing patient. Dentist and assistant are both always very kind and caring.
Fantastic experience: Dr. Eline is sooo friendly, does such good work, and does it all with manners. He made my smile perfect for my wedding! Highly recommend coming here!
Negative experience: Yes when you go in they are friendly BUT BEWARE !! My daughter went in and they took an X-ray and had her come in to put filling in- nothing else ! Never cleaned her teeth or anything. They left root exposed and she was in pain so she went to another dentist...they couldn't take her because ins showed that Westside had put in the claim that they cleaned her teeth and other work . OMG HOW IS THAT. INS FRAUD. BEWARE
Fantastic experience: Very friendly and quick..for all of the patients they had .getting all pulled and replaced..he didn't try and talk me out of it..like most places..just trying to make money..have lots more to come..will repost on the final results hopefully just smile again after 20+yrs
Fantastic experience: The best dentist experience of my life!! All dental offices should take notes from West Side on how it's done. Thank you for taking the stress out of my appointments. Dr Eline is a great dentist!!!
Positive experience: First visit here and they were pretty speedy yet thorough. I didn’t go for a cleaning but wish they would have offered for a future appointment.
Negative experience: Would give zero stars if possible. I was a patient for just about 3 yrs always at my appointments early no less and if I couldn't make it for any reason the day of I would call and let them know. Well 8/15 was the third canceled appointment and since I had three cancelations in those 3yrs where I didn't give 24hr notice they just dropped me as a patient and all four of my kids whom haven't even been seen yet they had cleanings in the up coming weeks. So if you happen to have an emergency the day of your appointment dont chose Westside they will dismiss you as a patient. People cannot predict day in and day out what is going to happen in there life and it was completely unfair. I will never come back or recommend anyone to Westside. I understand they make a schedule and set time aside for each patient but again people cannot stop emergencies from happening and the fact they also don't have an answering service for there phone when they are closed so how am I suppose to cancel 24hrs in advance if pre say it was in the middle of the night something happened in my life. Its all a bunch of crap. They removed 5 patients from there practice all because of a 24hr notice.
Fantastic experience: For Professional and super patience of the Technician and Dentist in fixing my Mom denture. It was a tough one. Mom came home and is happy enjoying her good meal in a long time. Kudos to West Side Dental.
Fantastic experience: Everyone from the office staff to the dentist and hygienist were so friendly and accommodating! After a recent bad experience, I was so happy to find West Side Dental! I’m a patient for life now!
Fantastic experience: Went in today for a crown on a front tooth. Everything went great staff was super friendly and service was fast, going back in 3 weeks for permanent crown but so far very pleased with the service!
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