Advance Dentistry

Advance Dentistry
5823 Wooster Pike
45227, Cincinnati
+1513-272-9009

Opening hours

  • sunday: (closed)
  • monday: 7h-17h
  • tuesday: 7h-17h
  • wednesday: 7h-17h
  • thursday: 7h-17h
  • friday: 7h-17h
  • saturday: (closed)

Our doctors, voted Cincinnati’s Top Dentists by Cincinnati Magazine, have been providing care for patients and families from across the Tri-State for more than 30 years. Come see the blend of expertise and insight, professionalism and compassion that has created a dental home for folks from Cincinnati to Northern Kentucky, Indiana, and beyond.

Experience the Advance Dentistry difference for yourself!

Our comment from Best Dentists Club about Advance Dentistry:

Advance Dentistry has garnered an outstanding reputation in the United States for its exceptional patient care and welcoming environment. Patients consistently praise the warmth and professionalism of the staff, making every visit a positive experience. The team, led by skilled dentists such as Dr. McDuffee, Dr. Sayre, and Dr. Goebel, is recognized for their gentle approach and thorough explanations, ensuring that every patient feels comfortable and well-informed about their treatments.

Notable highlights include:

  • Caring Staff: Reviewers frequently commend the friendly and attentive nature of the team, who make an effort to ease patient anxieties.
  • Comfortable Atmosphere: Many clients appreciate the relaxed environment, which helps to alleviate fears associated with dental visits.
  • Expertise and Technology: The practice utilizes the latest dental technology, enhancing the quality and efficiency of treatments offered.
  • Comprehensive Care: Patients express high satisfaction with the comprehensive treatment options, ranging from routine cleanings to more complex procedures.

Despite a few mixed experiences, the overwhelming majority endorse Advance Dentistry as a leading choice for those seeking compassionate and professional dental care. With a commitment to making every visit as pleasant as possible, it stands out as a trustworthy option for individuals and families alike.

Services and Treatments

Teeth Whitening

Advance Dentistry: Reviews

4.6/5 (199 Reviews)
Darlene Hackworth 2 months ago

Fantastic experience: I just wanted to say Dr. McDuffee is truly a wonderful dentist. Just had seen him for a check up recently as a new patient and I broke a piece of my tooth. He got me right in today. Took outstanding care of me as well as the hygienist. Definitely worth leaving a review for the care attention they showed me today. If you are scared of the dentist or need a new dentist, he's great and very gentle. Thanks so much Advance Dentistry! ❤️

cynthia booker 3 months ago

Fantastic experience: I’m just transferring my dental work over to this company and so far I’m so impressed with their staff and their expertise and knowledge of their work. I look forward to sharing my experience once my work is completed.

Brandon Mohaupt 3 months ago

Fantastic experience: Just went for the first time and had a wonderful experience. Cindy and Dr. White were great and made me feel very welcome and comfortable.

Kimberly Blevins 3 months ago

Fantastic experience: I’ve always had great treatment. The staff is so caring and understanding of my fear. Dr Sayre is the perfect “no fear” advocate. He has a calm demeanor and really cares about his patients, as evidenced by his interactions and after care instructions…very thorough. I would never consider going anywhere else. Thank you Advanced Dentistry.

Kevin Geiger 3 months ago

Fantastic experience: Went in for standard cleaning. Friendly, prompt, relaxed atmosphere. I don’t think my blood pressure goes up like it used to when visiting the dentist.

Lindsey Joy 3 months ago

Fantastic experience: Great Hygienist. Got me in and out and did an amazing job!!

Jevona Simpson 3 months ago

Negative experience: I wouldn’t recommend this practice AT ALL because they do not know how to explain or educate their patients on basic procedures and the numbers of the scans to you so they just charge you for what you came in for on top of services you didn’t discuss or want scheduled. I came in for a major cavity in one tooth and they deceived me to schedule me for a minor cavity elsewhere and a basic cleaning costing over $140 even with insurance. They did not listen to my Chief complaint as a patient so avoid this place.

Matt Denham 4 months ago

Fantastic experience: The team at advanced dentistry has always been great! I’m very thankful for all there help!

Mike C. 4 months ago

Fantastic experience: You are awesome. Everyone is so nice, very helpful and makes you so comfortable. Went above and beyond to get everything done in one visit.

Krystal Hinton 4 months ago

Fantastic experience: The visit was great they were very thorough, informative, and friendly I loved it they have a customer for life

Jasmine Johnson 4 months ago

Fantastic experience: Its my First time at this office they made me feel very comfortable. Explained every step with me. Helped me come up with a plan for my teeth that needs work. I am someone who has HIGH anxiety about going to the dentist. Blood pressure will rise. I will tear up and get shivers because of my anxiety. They continued to communicate and make me feel like im in good hands. Definitely my new dentist. Actually made me feel less afraid. I Appropriate yall and I will be back ❤️ I finally at 33 yrs old found a dentist that cares

William Linley 4 months ago

Fantastic experience: Exceptional staff. Warm, friendly and caring. Very well managed practice. Dr. Sayre is a very skilled dental surgeon. Using the most advanced technology in dental implants. And he is a perfectionist. Highly recommend him.

Jali Smaili 4 months ago

Negative experience: Don’t go there . I was overcharged for a veneer. My insurance covers 50% of the cost, but they claimed it “didn’t take” just to make a profit. It’s disappointing because they seem more focused on money than on quality care or honesty. They might be getting new clients, but not returning ones. I’ll never come back!

Becky McFarlan 4 months ago

Fantastic experience: My regular dentist couldn't see me in a timely fashion. I was able to get in Advance Denistry The day after I called. The work they did was outstanding. I have a new dentist!

Darrell Mullins 4 months ago

Fantastic experience: Everyone was very professional and clearly cared about making this visit easy and comfortable.

Emma Mills 4 months ago

Fantastic experience: Dr Sayre was kind and took the time to explain everything to me. Thx!

David Weiss 4 months ago

Fantastic experience: I have been going to Advance for several years. They truly live up to their pledge of “No Fear Dentistry.” They are the best! 8/11/23-a follow up - got my first ever crown today (in my 50’s) Dr. Goebel single-handedly has fully restored my faith in dentistry. It was a bad childhood for dentistry and she has such a great disposition and demeanor and gentle touch. Thank you all. I’m sorry I do not remember all names of those I met. Mikhaila assisted Dr G and Alice cleaned my teeth and administered the novocaine. Excellent job at both! Thank you all so much for changing my dental life thoughts and helping me get better at caring about it! You truly have helped more than words can say. 10/8/25-I went again today for my semi-annual cleaning. Meghan did a great job cleaning my teeth. Dr. Hanahan checked up on me afterwards. Both are continuing great examples of why I love this practice!

Advance Dentistry
Advance Dentistry

:) THANKS, David !!! :) We're so, sooo happy to hear that you had a lovely experience with our team. It truly is an honor & a joy having you as a part of our dental family. :) Until the next visit... Here's wishing you a phenomenal day!

Sarah Grant 4 months ago

Fantastic experience: From the moment I walked into the office until I left everyone was very welcoming and made me feel at ease.

Chloe Hughes 4 months ago

Positive experience: Very kind. Staff was amazing. Doctor was a little abrasive. I felt a little embarrassed about my teeth condition but he knew when enough was enough and didn’t keep pressing.

Cathy Rees 4 months ago

Fantastic experience: Everyone I saw today were so nice and friendly ❣️ I went there years ago , then I went to a cheaper dentist, and now Dr Sayer is having to fix everything this other dental office messed up,or didn’t do right!

Brian Ellis 5 months ago

Negative experience: They care more about your blood pressure than they do your teeth. You’re a dentist, not a doctors office

Alvena Herald 5 months ago

Fantastic experience: As always I was handled with care and very professional. Lynsie is the best dental hygienist I have ever had the experience with being taken care of. I just live here dearly and appreciate all the kinds words and her friendliness.

debra davis 5 months ago

Fantastic experience: First time at Fairfax office, they fit me in as the other office canceled my appointment, Margot, my Dental hygienist, was awesome! She was very caring and quick on what she was doing, never felt any pain whatsoever, so, will definitely be back to this office!

Tami Dapper 5 months ago

Fantastic experience: Staff is great, especially Lindsey!!!!! I drive a long distance just for her to clean my teeth.

Devin Duncan 5 months ago

Fantastic experience: I’m always greeted with a smile when I arrive to Advanced Dentistry, and I leave with a great smile of my own!

Andrea Dirr 5 months ago

Fantastic experience: My husband and I were both so nervous to go to the dentist today but you guys went above and beyond to ease our fears. Everyone was great and nobody made us feel bad or embarrassed. They helped us figure out a payment plan that worked with our budget and took a lot of stress off our plate. I appreciate them making a difference in how I view going to the dentist from now on.

Stephen Timothy 5 months ago

Fantastic experience: Great team, always on time, quick and friendly!

Doug Sayre 5 months ago

Fantastic experience: Can’t believe I am writing a second review in 2 months! I broke another tooth at 8:00 AM and was in the dental chair at 10:00 AM due to fortunately cancellation. Can’t believe how caring and helpful the staff were. Due to upcoming surgery they will finish the crown this week, taking away a huge concern.

Joel Law 5 months ago

Fantastic experience: Extremely nice staff and very professional service. Highly recommend.

Mike 5 months ago

Fantastic experience: It's NEVER easy going to the dentist, for me at least, but the total amount of professionalism i experienced, truly put my worries and nerves at ease. Very grateful I made the choice to come here! Thanks. I couldn't be more thankful that this was the place I went to have work done on my teeth! Its now a great honor to smile again!

Chuck “Frosty_141” Campbell 5 months ago

Fantastic experience: Very polite and professional. I would highly recommend.

Ms. Ella 5 months ago

Fantastic experience: Another great experience today at Advance Dentistry. I recommend this place to anyone looking for a place where there's no judgement. Lots of encouragement. The atmosphere is peaceful and the employees are wondeful and there for you. Again I've been going since 2018. No long wait and no rushing you out. Safe space to share any dental concerns. Have a wonderful visit for all first timers.

Advance Dentistry
Advance Dentistry

Hi, Ella! ~ Wow ~ Thank you so much for those kind words :) We really appreciate you taking the time to share your experience with us. Looking forward to seeing you at the next visit and wishing you lovely days til then :)

D Smith 5 months ago

Fantastic experience: Polite staff , from the team at the front desk, to the hygienist, to the doctors. Always take care of you, they provide great recommendations but never forcing an option or procedure on you. I found(was recommended) this office 3yrs ago…glad I did!!!

Chuck Morris 6 months ago

Fantastic experience: Always very polite and concerned about the security cat customers like me thank you

Melissa Sunday 6 months ago

Fantastic experience: Professional, friendly, thorough customer service. I'm glad I checked out their facility and I'll be going back for my necessary dental care

Barb Henry 6 months ago

Fantastic experience: Advanced Dentistry on Wooster Pike takes good care of my teeth. Dr. Hanahan is a very good dentist and Margo Johnstone is an outstanding dental hygienist. The staff work as a team and I get in and out of appointments very efficiently never have to wait long. The front staff and administrative staff are very courteous. I highly recommend this office and competent team of professionals.

Daisy M 6 months ago

Fantastic experience: It is a calming friendly place. I had a fear of dentists for many years. I came there with some problems. They used sedation dentistry & my problems were fixed. My hygienist Leesa puts me at ease and does a gentle job at keeping my teeth their cleanest and best. I won't go to anyone but her. She is amazing!

Advance Dentistry
Advance Dentistry

Hi there, Daisy! THANKS for the great review! Thrilled that you've had a lovely experience with our team & office. (We'll be sure to share your note with Leesa -- it'll absolutely make her day. ;) Looking forward to seeing you next time. Until then… Have a great one!

TaeNaeDoe 6 months ago

Fantastic experience: Just nice people and very educated and confident in wut dey kno. Made me feel wanted and I think I was cared for

Nick Goslin 6 months ago

Fantastic experience: The staff here was amazing. I had not been to the dentist in over 20 years and was ashamed and embarrassed. The staff was extremely friendly and non judgemental. They thoroughly explained options available for my situation and quickly set up an appointment to start addressing my dental issues. Thanks for your professionalism and making me feel comfortable.

Sheri Hursh 6 months ago

Fantastic experience: I always have a great experience for any and all procedures. The entire staff is incredibly friendly and welcoming. Margo, in particular, does an outstanding job of putting me at ease and explaining every detail of the exam and cleaning. It's like catching up with a friend every 6 months.

gfuller3 6 months ago

Fantastic experience: My son has special needs and has to be sedated for dental work, the dentist the anesthesiologist and the staff were absolutely amazing with him.

Eric Joiner 6 months ago

Fantastic experience: Was made to feel relaxed at this location by the staff and by my dentist who I had back in 2019..Great job done with my mouth!

Angelwantstoplay 6 months ago

Fantastic experience: Well I think it’s a year now and my mouth is as happy as it can be from years not going to the dentist from past events. That chair looked like a torture chair instead of a chair that will put me on a path to a happy and healthy dental hygiene. Advance Dentistry has changed all of this for me. From the 1st to today they have always shown me kindness, and made sure that I was comfortable and was not feeling any pain during my visits. Today NO CAVITIES! They have really helped me get back to keeping my dental hygiene in good health. Thank you Advance Dentistry!! Please keep up the great work you are doing with one client at a time!

Ash Tieman 6 months ago

Fantastic experience: Phenomenal experience with truly compassionate people. From scheduling the first appointment, to being walked through every step of the appointment with a gentle tone, to the final scheduling - everything is well-thought out and prepared. This is truly a No Fear dental office. They don't judge you and are there to get you back on track with your dental health. The entire visit today took away SO much of my anxiety! I didn't think I would leave laughing, but they made sure of it. Excellent office, outstanding people. Highly recommend.

Reggie Hubbs 6 months ago

Fantastic experience: They were amazing. I had a minor emergency , and they got me in so quick. After my visit , I got go anywhere else.

Angela Gramke 6 months ago

Fantastic experience: I cannot say enough good about this place. I was originally recommended here by a coworker to have my wisdom teeth pulled. I was nervous and they explained step by step what was going to happen. They were calm and when I was getting my iv I started panicking and the nurse talked to me so calmly and quietly and really helped relieve any anxiety. That was a year ago and I am still coming back here for general cleanings and needs. The team here is so kind and really want to help. They don't make you feel bad for having anxiety about dentistry and will go slow and truly help you along the way. I highly recommend Advance Dentistry to everyone!

Dori Lucas 415 6 months ago

Fantastic experience: Advance Dentistry has given me my smile back. After years of avoiding the dentist, I finally found a group that can answer all of my questions. Over the past 8 years, we worked together to get rid of bad teeth, fill gaps, straighten, whiten and boost my confidence. I love Dr. Hanahan. We have truly built a great relationship over the years. She's the best! This is an "after" photo. When I find a "before" I'll update.

Sam Johnson 7 months ago

Fantastic experience: Seriously loved my experience on 7/25/25!! Everyone was amazing and so kind. They told me exactly what was going on and talked me through every step. The first appointment is seriously free. No exceptions. They took very detailed x-rays as well. I’m excited for my next visit :)

Jacqueline Joiner 7 months ago

Fantastic experience: Margo was so gentle and very attentive to my needs. She didn't treat me like a baby, even though I acted like I one!

Robbie Lynn 7 months ago

Fantastic experience: I'm so grateful for the recommendation to go to advance dental Fairfax! Everyone was professional and kind. I felt at home! Thank you so much!

Diana Lester 7 months ago

Positive experience: All staff were professional & provided a care plan of dental care that needs to be completed.However,the cost of the sedation is cost prohibited especially since Medicare doesn’t cover at least the IV sedation.I knew the dental work was partially covered by dental insurance but the sedation alone for one administration was more than the entire years worth of coverage from the insurance.

fadingreminder 7 months ago

Fantastic experience: Prior to coming here I hadn't been to a dentist in far too long. I had a horrible experience that left me pretty fearful of dentists but after all of suggestions from friends and ads for "anxiety-free dentistry" I decided to give it a shot and I am thrilled with the level of care and patience I have received here. I have also never felt judged, which was another concern based on the time since my last visit. I've got to a point where I honestly look forward to my cleanings. Would recommend this business to anyone who has ever had a bad experience with a dentist but wants to reclaim their dental health!

Carroll Olivier 7 months ago

Fantastic experience: Best dentist office I have ever been in! They made me feel welcome, and they were very knowledgeable! They explain everything to me where I could understand and they did the best to help me. I would recommend them to anyone I know!

Kevin Goldick 7 months ago

Fantastic experience: Meghan was excellent and customer service oriented. She stepped me through the appt so I knew what to expect. Look ma no cavities !

Felicia Mays 7 months ago

Fantastic experience: It's a nice place to go . I felt comfortable there, I just wish he was affordable.

Jim McFarland 7 months ago

Fantastic experience: Always positive experience! Friendly, professional, skilled dental hygienists and dentists. Highly recommend this practice.

Alicia Ezell 7 months ago

Fantastic experience: Entire staff, always friendly,professional, and very attentive. I highly recommend them to friends, and family. Overall excellent

LM Jones 7 months ago

Fantastic experience: Been going here for years, about a decade. Met with different dentists and had different hygienists and with one exception a few years ago - literally a single appointment in all that time - I've never had a negative experience. I have had fillings and we did a consult for a crown - tooth fell apart before we could get that fixed (a dentist in another city broke it). We discussed options and expectations and costs. When I've had questions, they've answered them. They explain what they're doing and why if you need them to. I can't speak to the fear some have of the dentist - my childhood dentist was amazing so I never had that fear - but knowing what to expect does wonders for easing your mind.

Rick Phair 7 months ago

Fantastic experience: Megan was my Hygienist today and as always was very friendly and did a great professional job. Caitlin was the assistant - also very friendly and did a great job getting me set up for my dental cleaning. There is a very skilled, professional office here. You will not find better technology or skilled, friendly staff!

Advance Dentistry
Advance Dentistry

Thanks for leaving a review, and mentioning Megan and Kristen. You’re right, they are always going above and beyond. We’ll be sure to share your praises with them!

Robert Sebastian 8 months ago

Fantastic experience: I really had a great cleaning today. I had a rough sensitive area n one region of my mouth and she got it all cleaned up! I feel way better! Also got some great tips regarding a healthy flossing routine. Thank you!

Nancy Vanover 8 months ago

Fantastic experience: Friendly and welcoming. They consider the patient’s feelings above all else.

Dr. Jeannine Wright 8 months ago

Fantastic experience: Great service and I have to say Margo is awesome! She’s very thorough but gentle and thank God, because I’ve been traumatized by a school dentist in my youth! Advanced Dentistry is a place you can trust for great dental services!

Jill Yancey-Carrier 8 months ago

Fantastic experience: Margo was a fabulous hygienist ! Whole staff is incredible! Dr Sayer is so proactive as are all of them! Great dental care here!

tyrone sadler 8 months ago

Fantastic experience: The whole staff was very reassuring that everyone would take care of me. I think that eased my mind before surgery. Thanks Advanced dentistry.

Debra Smith 8 months ago

Fantastic experience: Lindsay is awesome! I couldn’t imagine a better hygienist… trust my teeth to no one else. She keeps me coming back even though I’ve moved to Kentucky.

Jamie Metcalf 8 months ago

Positive experience: Wow. How can I explain this properly? Well, I spent 3 days in a row there this week. I am certainly glad I did but somewhat disappointed that the third day I did. From the beginning, the staff were sweet, helpful and caring. The first visit I was free, which was great news, and the exam and xrays was explained exceptionally. My care plan was given to me and I even got antibiotics to treat my sinus infection that was causing the pain that started my appointment to be scheduled with them. The second day was my cleaning. The hygienist was great. She was personable and caring as well. My third day was today. I received two fillings. I was offered sedation in my first visit during the care plan but I declined since I've never used this before and thought it would be fine. I'm 47 years old, so I've had many years of experience going to the dentist. I also was a dental assistant in my 20"s so, I thought I could handle this without spending extra money for comfort. Either, I was wrong or it was just a bad day. My check-in was as expected, with staff, being prompt and kind. When I was taken back for treatment of my fillings, the main assistant was pleasant but busy with a trainee so, I sat there several minutes feeling alone. The dentist came in and gave me my numbing injection and was quickly out without saying much. I didn't think much of her rushing in and out, bc I know I'm not their only patient, but when my procedure was in process, my anxiety began. I believe a dental assistant was being trained, but I was not notified of it, which gave me my initial anxiety. Then, my sinuses starting acting up, which they were treating me for, so being tilted back as I had to be for dentist to have proper vision of a molar tooth, I felt sinus drainage and felt the need for more suction or swallowing. Obviously, causing me discomfort and requests to stop for more suction and when I was told to lets just get through this, I'm sure for my comfort, but still hard to hear, made me feel more anxious because of being uncomfortable, I was taken care of well by staff when I finally got a real break from the situation and got to sit up and have a moment to clear my throat. They also made sure I was medically okay by checking my vitals so, when I was cleared to continue, we did so. There was mention, that since I take nightly medication for my anxiety condition, that I should make morning appointments so I don't have all day to think about a dental procedure. That made total sense but since that was the most she had spoke to me about and it was end of the visit, I felt that I hadn't starting building a patient doctor relationship. As the doctor was leaving I mentioned I couldn't bite down properly and the doctor showed frustrated with the assistants when my lower left tooth hadn't been marked in the notes that it needed a final check for smoothing out roughness as the top right had been completed. Departing, I teared up feeling embarrassed and disappointed in my third day's appointment. The most comforting moment I had in today's experience was when an angel of one of the assistants who took my hand and softly held it as my anxiety peeked as I heard others in the room discussing the whereabouts of squeeze objects and hugging pillows that they hadn't prepared for. I'm so glad I got to thank that sweet young girl personally before I left my room.

Michael Geis 8 months ago

Fantastic experience: Very professional, and caring staff! Everything was thoroughly explained and plan for future care set in motion to make patient feel at ease with the stress and concerns…..

Sharon Schoech 8 months ago

Fantastic experience: Alice was both on time & thoroughly cleaned my teeth with skill & knowledge of future care! She made feel like my care was important to her Thanks Alice

Advance Dentistry
Advance Dentistry

Hi Sharon - Thanks for the lovely feedback you left on Google! We're really, really happy that your experience with our team was a positive one. We're truly thrilled to have you as a part of our “dental family” and will continue working to make you proud to have us as your “dental home” ;) Til the next visit… Here’s wishing you a great day!

Z Ross 9 months ago

Fantastic experience: Had to get in urgently for an issue with my crown. Janet the scheduler was great! Friendly professional and called me back right away with an appointment option same day which I appreciated. The hygienist and dr. Donaldson were also great! Addressed all my concerns and made me feel comfortable and explained the issue and our course to treatment so I understand, which I appreciated! This office is great. Thanks!

Corey Stone 9 months ago

Negative experience: Would not recommend will charge for procedure they do not complete then will cancel your appointment without text call or email. Very unprofessional.

darren wilner 9 months ago

Fantastic experience: Lisa is the absolute best! I wouldn't go anywhere else for my dental needs.

Advance Dentistry
Advance Dentistry

THANKS for the great rating, Darren! Much appreciated :) We love hearing from our patients and are thrilled that you had a positive experience with our office. (We'll do our best to keep it up!) Looking forward to seeing you at the next visit. Until then… Have a great one!

Nancy Rice 9 months ago

Fantastic experience: Visited Dr Sayre and the wonderful staff at Advance Dentistry today. As always a warm and caring environment ... with the higbest professional services.

Samantha Laffoon 9 months ago

Fantastic experience: I always have a great teeth cleaning experience at Advance Dentistry. My hygienist, Leesa, is the best! She is so positive, upbeat, and efficient. I can’t recommmend Advance Dentistry (or Leesa) enough!

Advance Dentistry
Advance Dentistry

THANKS for the great rating, Samantha ! Much appreciated :) We love hearing from our patients and are thrilled that you had a positive experience with our office. (We'll do our best to keep it up!) Looking forward to seeing you at the next visit. Until then… Have a great one!

Bren Shepard 9 months ago

Fantastic experience: I had two wisdom teeth removed. I was a little sore the evening of the procedure but no pain the next day or for the rest of recovery. They did a great job of explaining the procedure and the sedation they were going to use. I highly recommend anyone who needs a tooth extraction to consider Advanced Dentistry.

Cita Bryant 9 months ago

Fantastic experience: The staff is AWESOME! They made sure I was comfortable the whole time while getting root canal. I definitely would recommend this location. Lynn even made sure my lips lol was moisturize as we know your lips can get chap during procedure. Dr.White explain every step of what was being and answered ALLL of my questions. If you don't have a dentist RUN here

Curt Bolin 9 months ago

Fantastic experience: Super nice people, from the front desk to the care givers. Never a long wait. Would recommend to anyone.

Steve 9 months ago

Fantastic experience: Had Teeth pulled and dentures made. Took great care of me and did an awesome job. Very nice people throughout the whole office.

Ron Ball Jr. 1 year ago

Negative experience: My daughter had a root canal. They apparently had decided to go out of network 28 days before her procedure, and neglected to tell us. Now we paid a ton of money we didn't have to. Their billing is outrageously high. I'm angry that they don't inform you they're no longer in network after years of being in network. I feel like I was robbed. Very disgusted.

Jeremy H 1 year ago

Fantastic experience: Like a some people, I am absolutely terrified of the dentist. It had been 30+ years and needless to say I had a lot of broken/ missing teeth. It's extremely embarrassing but I felt very comfortable and not judged at all. The first visit was free and extremely thorough. Dr White was able to tell me exactly what needed done and Victoria made the insurance side of the process very easy and understandable. She provided me with many different financing options. The day of my surgery my anxiety was through the roof. I was given nitrous, the IV was inserted and I woke up at my friend's house. Felt nothing, remember nothing, everything gone and stitched up. Dr White and her staff were incredible. They truly care. After 30 years I can not wait to be able to smile again.

Paul 1 year ago

Negative experience: I remember coming here a while ago, I was told I absolutely needed a root canal and there was no other options. They wanted like $5000 after maxing out my insurance. Went to another dentist and they said I was fine and wasn’t even close to needing a root canal. I’d stay away from here at all costs.

Ray White 1 year ago

Negative experience: Had a 3:30 appointment. I showed up 30min prior to my appointment. They call two other patients before me. With the same appointment time. I the environment was clean. I didn’t like that I had to wait last. Iykyk.

Adriana Glazer 1 year ago

Negative experience: I had a very disappointing experience following a routine cleaning in June that caused significant sensitivity in one of my teeth. When I reached out to the office for help, I was met with delays, dismissiveness, and unprofessional behavior from both the staff and the dentist I saw. My concerns were not taken seriously, and here I am six months later, still dealing with persistent and painful sensitivity. Clearly, something more was going on, and their unwillingness to address it has left me feeling unheard and frustrated. While this office has many positive reviews, I strongly encourage them to improve how they handle follow-up care and patient concerns to ensure every patient feels valued.

Ali Fotouhi 1 year ago

Negative experience: Stay far away from this practice. They over charge and underdeliver. They have packed cubicles full of equipment to push patients in and out of their office. You would be lucky to get 5 minutes of face to face with the dentist per visit. I had a root canal done here and they completely butchered it. There’s gaps in the area and now I have to get it redone by a professional. Not to mention, my dentist in downtown Chicago charges 50% less than a Cincinnati suburban “practice” for fillings. Places like this are a perfect example of unethical business practices in the medical industry. I’m writing this review with hopes to notify potential patients before they trust a sweatshop style dental practice like this. Do your research and choose a better option.

Angela Booker 1 year ago

Fantastic experience: I have been a patient at the Fairfax location for over 3 years. From the moment I walked in, the staff greeted me with warm smiles and a welcoming atmosphere that instantly put me at ease. The office is clean, modern, and well-equipped, which adds to the overall positive experience. I also love that they use the latest technology, making routine procedures quick and efficient. Dr. Elizabeth Goebel, DMD " Dr. G." is fantastic. She takes the time to discuss my dental health in detail. Her expertise and genuine care for her patients are evident. I leave my appointments feeling well-informed and confident about my dental care plan.

Tazia Rochelle 1 year ago

Negative experience: Customer service is great up until your treatment. Afterwards, just forget about it. Get everything you need from them in writing and up front. I got my wisdom teeth removed last Wednesday- everything was smooth until the weekend. I called to get the first appointment available on Monday due to severe pain. They gave me a syringe and sent me on my way. No medicine, nothing to alleviate the pain for now. Revisited for no reason. Poor communication on whether revisits are needed or not. Also, I was supposed to get 4 teeth removed but only ended up getting 3 removed on surgery day. They said nothing about it a refund until I mentioned it. Let’s see how long that takes to get back. Based on prior reviews, the refund process is a hot mess. They just want your money!!

Charles Voss 1 year ago

Fantastic experience: I always had a fear of going to the dentist. A couple of years ago i went to a local dentist for a filling. They tried to talk me into having all my teeth pulled. Recently having severe tooth pain, i researched Advance Dentistry. My first visit was promising and the staff were very professional. So on this Friday i had 2 Wisdom Teeth pulled. The pain wasn't as bad as it was on my first visit. I would strongly suggest going to the location as they took me out of the misery i put for so long. Thanks so so much for doing what you do Best!!

Ben (Eer) 1 year ago

Fantastic experience: I enjoyed my first appointment with them. The staff was very helpful and my treatment options came out much lower than a competitor and I felt I am getting more level of care

Mike lack 1 year ago

Fantastic experience: I have been to many dentist's in my time and now that I am a senior on medicare I have chosen this dentist office over others that are on my insurance plan causing me to self pay All charges myself But it is worth it because of: professional friendly staff, expert care and No Upsell or procedures not needed. The office is run like a well oiled machine.

Natalie Cunningham 1 year ago

Negative experience: Awaiting relief from a root canal problem that has me in severe pain. They can’t see me for 72 hours. While they prescribed an antibiotic, nothing is available for pain with which I cannot function. Can’t work; can’t sleep. I’m left to the Bushmills Irish pain management program. I almost never ask for pain meds and I don’t do the sedation. If I’m asking, it’s bad. Instead of an Rx so I can sleep, it’ll be whiskey-soaked cotton balls all weekend. I’m desperate, and I resent being left to suffer by people I trusted. OTC meds aren’t working and they hurt my stomach. I wish I had not gotten this root canal.

Beth Douglas 1 year ago

Positive experience: Communication not great. Was told I'd get a prescription prior, had to call several times to get that. Saw the actual dentist very little, he was dismissive and in a rush. Never got full name, just "Dr. H". After 10 days of a bulky temp crown, I called. The crown was in, no one called to tell me. When I asked why, no one could tell me.

Stephanie Davis-Novak 1 year ago

Fantastic experience: They’re thorough and effective while being gentle. I’ve never experienced anything but friendliness from the entire staff, including front-desk, hygienists, and dentists. I used to dread going to the dentist, but now I realize it doesn’t have to be a scary experience! As long as I’m in Cincinnati, I will never go anywhere else for my dental care!

Advance Dentistry
Advance Dentistry

:) THANKS, Stephanie !!! :) We're so, sooo happy to hear that you had a lovely experience with our team. It truly is an honor & a joy having you as a part of our dental family. :) Until the next visit... Here's wishing you a phenomenal day!

Eric Young 1 year ago

Fantastic experience: I’ve been to a handful of dentists and this one is by far the best. The entire staff is friendly and professional, from the receptionists to the hygienists to the dentists they all make the experience great. The dentist is very thorough and knows what she is doing. The fact they also perform orthodontist work is a major plus as well and I couldn’t be happier with the work with my apicoectomy. I will be a lifetime customer!

Brandon 1 year ago

Negative experience: The staff was polite and professional but when I told them I don’t want IV Sedation just numb me up and pull my tooth. They never called to set it up. I tried twice but they never called me back to set up an appointment. I’m assuming it’s because without the IV Sedation they don’t make as much money but it’s ok because I went to Aspen Dental and got it all taken care of at a fraction of the cost.

Andrew Morckel 1 year ago

Fantastic experience: Fantastic experience at Advance Dentistry on Wooster Pike once again. Unlike many, I’m someone that gets some decent anxiety when my dentist appointment comes up. Now I’ve been working with Lisa for maybe 7-8 years now and can say she is a HUGE reason why I’m such a happy client. Always in a good mood but more than that, Lisa truly cares about how you’re feeling both mentally and physically. And no doubt others at Advanced Dentistry (Wooster Pike) are the same … but to me Lisa is just exceptional. I would absolutely recommend Advance Dentistry.

Advance Dentistry
Advance Dentistry

:) THANKS, Andrew!!! :) We're so, sooo happy to hear that you had a lovely experience with our team. It truly is an honor & a joy having you as a part of our dental family. :) Until the next visit... Here's wishing you a great day!

Marcus Porter 1 year ago

Fantastic experience: Professional Friendly Convenient I ans my family have used AD for the last few years and i don't think we will ever switch. Appreciate the courtesy reminder texts as well as the flexible availability for appointments.

Michele Mergner 1 year ago

Fantastic experience: Polite, on-time and orderly. It was a well-oiled machine on the day we visited. The emotional and physical care of the patient is foremost and this was a refreshing change for our son who has had many negative and painful dental experiences. I highly recommend their services.

Isaiah 1 year ago

Fantastic experience: During my visits, I consistently have positive experiences. The staff members are exceptionally courteous and welcoming. My appointments commence punctually, and they excel in explaining treatments and addressing any questions I may have.

Brendan Clotz 1 year ago

Fantastic experience: I had been fearful of the dentist for years since I was a child, but i have been coming here for just over two years now and I can truly say that fear is gone. Everyone here is so kind, encouraging, and gentle. The past several teeth cleanings I have had here have been truly painless. My experience with Margo really stood out today. I left with that great feeling where you can’t stop touching your teeth with your tongue because they feel so clean, yet there was not one moment where I winced, felt any pain, or had bleeding gums from pokes or the water pik. I never thought I’d actually look forward to my next cleaning.

Pat Halloran 1 year ago

Fantastic experience: I'm as big a sissy as there is when it comes to the dentist but Dr. Donaldson is by far the best dentist I've ever had work on my teeth. Her and her sssistants are very professional and give you a feeling of comfort and support which I need very much when I'm in a dentist chair.The only place I'll even think of going is Advance Dentistry. You do a great job! Keep up the good work!

Advance Dentistry
Advance Dentistry

Hi there, Pat! THANKS for the great review! Thrilled that you've had a lovely experience with our team & office. (We'll be sure to share your note with Dr. Donaldson -- it'll absolutely make her day. ;) Looking forward to seeing you next time. Until then… Have a great one!

Rachel Massa 1 year ago

Fantastic experience: I personally visit the Fairfax location. Both dentists I’ve seen and the entire staff is top notch. They worked around my crazy schedule to get me in and pushed for me to receive my permanant crown before vacation. I hate going to the dentist but when I have to, this is where I recommend going! They really care about their patients

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