Ideal Dental Winston-Salem

Ideal Dental Winston-Salem
336 E Hanes Mill Rd
27105, Lewisville
+1336-450-2077

Opening hours

  • sunday: (closed)
  • monday: 8h-15h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 8h-15h
  • saturday: 8h-15h

Welcome to Deca Dental at Ideal Dental Winston-Salem, where we offer a comprehensive suite of dental services in the heart of Winston Salem. Our skilled team provides expert care in general dentistry, endodontics, and oral surgery, alongside specialized treatments like orthodontics, periodontics, and cosmetic dentistry. Experience advanced denture care, professional teeth whitening, and cutting-edge dental implants in a comfortable, patient-focused environment.

Our comment from Best Dentists Club about Ideal Dental Winston-Salem:

Ideal Dental Winston-Salem is highly regarded for its exceptional dental care and patient-focused environment. Many clients have praised the friendly and professional staff, highlighting their comfort during visits and the compassionate approach of team members such as Dr. Jackson and Marsha.

The office is known for its welcoming atmosphere, where patients feel valued and well cared for, thanks to the attentive service provided by both the dentists and dental assistants. Emergency walk-in options are available, making it convenient for those in urgent need of care.

  • Long appointment lines are mitigated by accommodating emergency visits.
  • Patients appreciate the personal attention and clear communication about treatment plans.
  • The facility is clean, modern, and invites a positive experience, complemented by a gentle approach to procedures.

Overall, clients consistently express satisfaction with their experiences at Ideal Dental Winston-Salem and often recommend the practice to family and friends.

Services and Treatments

Dental Implants
Dental emergencies
Teeth Whitening

Ideal Dental Winston-Salem: Reviews

4.3/5 (200 Reviews)
spongebob sqaurepants 1 month ago

Fantastic experience: Very kind dental assistants and dentists. I had come in on an emergency and was able to get seven teeth, ones that have caused me pain for years, removed. I am currently healing great and cannot thank them enough. They have a long appointment line but accept emergency walk ins nonetheless. Great work and i plan to return and get on a plan to improve dental health/teeth.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with our dental team! It's wonderful that we could assist you in an emergency and help alleviate your pain. We appreciate your patience with our appointment line and are glad you found our emergency walk-in option helpful. We're excited to support you on your journey to improved dental health and look forward to seeing you again!

Michael Henderson 1 month ago

Fantastic experience: Getting my mouth and smile back beautiful and Ideal Dental of Winston Salem is a great place for to start. I surely like to mention Dr Jackson and Marsha for there great support and care for me. I strongly recommend them and appreciate that great service. IDWS where to go for all your dental work.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience at Ideal Dental of Winston Salem! It's wonderful to know that Dr. Jackson and Marsha provided you with such great support and care. Your recommendation means a lot to us, and we're grateful for your kind words. Thank you for choosing us for your dental needs!

Heather Overman 1 month ago

Fantastic experience: Caitlyn was very personable and helpful. Dr.Racha was very professional and extracted my tooth quickly and painlessly

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with Caitlyn and Dr. Racha! It's wonderful to know that the extraction was quick and painless. Thank you for sharing your feedback, and we look forward to seeing you again!

Brenda Lester 1 month ago

Fantastic experience: Love this place nice friendly professional they stay busy because they are great

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you love our place and find our team friendly and professional! It's wonderful to know that our dedication to quality service keeps us busy. Thank you for your kind words and support!

Billy Harrelson 1 month ago

Negative experience: It's 2026, people. If you're going to offer the option to book online at least contact people. I'll find somewhere else to go to get my tooth extracted. Update as of 1/19. I have still been trying to book an appointment, but this place still refuses to call me. The pain is only getting worse, but I guess they don't care.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Billy, I’m sorry for the frustration and for the lack of follow-up after you booked online. We understand how important timely communication is, especially when you’re dealing with dental pain. This feedback has been shared with our leadership team so we can review what happened and address it with the office.

Should you wish to reach out, our Guest Services team is available at (469) 420-5099 or [email protected]
.

aisha ayala 1 month ago

Fantastic experience: Dr. Henry Jackson was amazing he was very gentle and made sure my experience was on point. I had a very bad experience with a previous root canal and was very scared. Dr. Henry ensured me that he would make sure this experience was different and he did. Thank you Dr. Henry. My day started off with Marsha which was the dental assistant she was amazing and made me feel so comfortable. She set the tone for my day and made it feel so much better. This duo work so well together. I will make them my go to and I really appreciate them both for the gentle care and kindness they provided. See yall soon❤️

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your positive experience with Dr. Henry Jackson and Marsha! It's wonderful to know they made you feel comfortable and ensured your visit was exceptional, especially after a previous bad experience. Your kind words about their teamwork and care mean a lot to us. We look forward to welcoming you back soon! ❤️

Kathy Larimore 1 month ago

Fantastic experience: Dr. Jackson is wonderful! He's fast and I not had no bad experience with him so far. Great people, caring for my dental health.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with Dr. Jackson and our team! It's wonderful to know that you feel well cared for and that your dental health is in good hands. Thank you for sharing your kind words, and we look forward to continuing to provide you with excellent care!

Jane Doe 1 month ago

Negative experience: I was seen as a walk-in/emergency patient. I understand that waiting is expected, but I waited over three hours in excruciating pain with no communication. After finally being taken back for X-rays, the staff went to lunch without explanation, leaving me waiting another hour in pain. When I asked for an update, I was told the doctor had stepped away and wouldn’t return for another 20–30 minutes. At that point, the only “treatment” I had received was staff tapping on my teeth to identify the source of pain. There was no sense of urgency or concern for my condition. The procedure itself was quick and done well, but the lack of communication was extremely disappointing. The young Hispanic woman who took my second X-ray was rude and dismissive. When I told her the machine was cutting and causing pain, she said it was “supposed to be uncomfortable,” repeatedly told me to bite down, sighed, gave me an irritated look, and aggressively adjusted the machine, making me feel like an inconvenience rather than a patient in pain. Dr. Jackson was kind and efficient, and the young Indian woman who assisted was incredibly sweet and made me laugh during the appointment. They are the only reason for the two stars. Overall, this was a very poor experience. I felt unseen and dismissed, and multiple patients were leaving due to the excessive wait, showing this was not an isolated issue.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there, thank you for taking the time to share such detailed feedback. I’m really sorry for how long you waited and for the lack of communication while you were in pain. That’s understandably upsetting, and it’s not the experience we want for any guest, especially an emergency walk-in.

While wait times can sometimes happen, clear communication, compassion, and a sense of urgency should always be present. I’m truly sorry that you felt dismissed and unheard during your visit. I do appreciate you recognizing Dr. Jackson and the assistant who helped bring some comfort to your appointment, and your feedback has been shared for further review.

Our leadership team would like the opportunity to connect with you personally and address your concerns. If you’re open to that, please contact our Guest Service team at (469) 420-5099 or email us at [email protected]
so we can ensure we’re speaking with the right guest and work toward resolving this. We truly appreciate the opportunity to make this right.

Kendall 1 month ago

Fantastic experience: I like it there. Everybody is cool, kind and respectful even though I did have to wait a bit

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Thanks for sharing your experience! We're delighted to hear that you found our team cool, kind, and respectful. We appreciate your patience with the wait and are always striving to improve. Looking forward to seeing you again!

Dee Barbarossa 1 month ago

Fantastic experience: Very professional, courteous and helpful with my needs.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience! It's wonderful to know that our team was professional, courteous, and helpful in meeting your needs. Thank you for sharing your feedback, and we look forward to serving you again!

Cindy Cayton 1 month ago

Fantastic experience: The technician named Marsha wasso very helpful and made me feel calm,she was very easy to talk to

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with Marsha! It's wonderful to know she made you feel calm and comfortable. We appreciate your feedback and look forward to welcoming you back in the future.

Lanette Abbott 1 month ago

Negative experience: Had an appointment as a new patient. Waited 40 minutes before I was taken back. A tech took X-rays and got some information. 10 minutes. Then I was told the hygienists were too busy to see me. However she would send the dentist in once he was available. I sat in the chair for an hour. While I was waiting I could hear a lady in the office training another employee on how to upsell services to patients. It was only when I got out of the dental chair and took the paper bib off while the dentist was walking by that he talked to me. He apologized for the tardiness. There had been many walk ins. Since when did walk ins get seen before people with appointments. On top of that they double book. Wouldn't recommend.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Thank you for sharing your experience, Lanette. We’re very sorry to hear about the delays and confusion you encountered during your new patient visit. We understand how frustrating it can be to wait without clear updates, especially when you had a scheduled appointment.

Your feedback regarding wait times, communication, and overall experience has been shared with our leadership team so they can review what occurred that day and identify opportunities to improve scheduling flow and guest communication. We strive to balance urgent needs while respecting scheduled appointments, and we regret that this was not reflected during your visit.

If you need anything in the meantime or would like to discuss this further, please feel free to reach out to our Guest Service team at (469) 420-5099 or [email protected]
. We’re always happy to help, and we truly appreciate you bringing this to our attention.

Zemiyah Powell 1 month ago

Negative experience: I had an appointment scheduled today that I understood would include both a tooth extraction and a cleaning. When I arrived, I was told that only my wisdom teeth were scheduled for extraction. I asked why the cleaning couldn’t also be done and was told that cleanings are usually not performed on the same day as extractions. However, during my previous consultation, I was clearly told that both the cleaning and the extractions would be done at this appointment. If this had been communicated to me ahead of time, I would have chosen to have only the cleaning done and rescheduled the extractions, especially to avoid any inconvenience to the doctor. This points to a communication issue within the office. After discussing the situation, I was scheduled for and received the cleaning. Afterward, I was informed that I would be charged a cancellation fee for not having the extractions done, which was never mentioned to me beforehand. This was frustrating, as had I known about this policy, I would have gone ahead with the procedure. I go to the dentist regularly, and this was my first visit to this office. Based on the reviews, I had high expectations. Unfortunately, this experience did not meet them. Overall, the establishment comes across as organized on paper but inconsistent in execution. The staff doesn’t seem malicious or incompetent, but they appear disconnected, poorly aligned, and insufficiently trained in communicating expectations and policies clearly.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi Zemiyah,

Thank you for taking the time to share your experience. I’m really sorry for the confusion around your appointment and the frustration this caused. Clear communication about what’s scheduled, what can be completed the same day, and any related policies is extremely important, and it’s disappointing to hear that wasn’t handled well during your visit.

Our leadership team is reviewing this feedback to better understand where the breakdown occurred and to improve alignment and communication moving forward. If you’d like to discuss this further, our Guest Service team is always available at (469) 420-5099 or [email protected]
.

We appreciate you sharing your perspective.

Janice Tingen 1 month ago

Fantastic experience: This is the best place that I’ve been to in a while. I love the environment and the people . There very friendly and they help out in anyway they can. And if you have a question or are confused they will answer you or explain to the best of their ability . Dr Jackson and his team are amazing and I’m forever grateful . Thank yall soooo much

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your wonderful experience! It's fantastic to know that you felt welcomed and supported by Dr. Jackson and the team. Your kind words about the environment and the staff's helpfulness mean a lot to us. Thank you for sharing your gratitude, and we look forward to seeing you again!

Tiffany Barclay 1 month ago

Fantastic experience: The ability to have walk ins is amazing! The staff is sweet and clear in their diagnosis’s

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you appreciated our walk-in service and found our staff to be sweet and clear in their diagnoses! Your feedback means a lot to us, and we're thrilled to have made your experience a positive one. Thank you for sharing your thoughts!

Bridget Cerecke 1 month ago

Fantastic experience: Very friendly staff very informative on the information you need to know about the services procedures accept Medicaid and most insurance. Very pretty office space very welcoming. Not very long wait times they get you in and they get you out. Overall from what I can see so far this is a very good practice.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience! It's wonderful to know that our friendly staff, informative service, and welcoming office made your visit enjoyable. We're also pleased that you appreciated the efficiency of our process. Thank you for sharing your thoughts, and we look forward to seeing you again!

Destiny campbell 2 months ago

Fantastic experience: I had two teeth extracted today and I was absolutely in shambles because I have pretty bad dental anxiety. Dr. Jackson and his assistant (I don’t want to mess up her name) were AMAZING. They were so patient, calming, and gentle. I didn’t feel any pain at all, even the numbing part. I 100% recommend them and am so grateful for such a great experience.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's wonderful that Dr. Jackson and his assistant were able to provide such calming and gentle care, especially given your dental anxiety. We're grateful for your recommendation and delighted that you felt no pain during your visit. Thank you for sharing your experience with us!

Jennifer Muhammad 2 months ago

Positive experience: The dentist I had was very knowledgeable and wasn’t quick to just want to pull my tooth out. We talked about the problem and what my options were and we decided on the best course of treatment. They are a walk in clinic so I did have to wait about an hour and a half before being brought to the back. I’ll definitely make an appointment next time.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there! We're delighted to hear that you had a positive experience with our knowledgeable dentist and appreciated the thoughtful discussion about your treatment options. We understand the wait time can be a bit long at our walk-in clinic, and we appreciate your patience. We look forward to seeing you again, and thank you for choosing us!

sanai j 2 months ago

Fantastic experience: Hello, first off I would like to say this is one of the first dental establishments I’ve been to that really made me feel welcome & the upmost comfort. Ms.Syreeta Shoffuer was my dental hygienist & she was by far the BEST I’ve ever been too. She’s very helpful & her kindness was one of a kind. I will continue to get my cleanings there. Everyone is very professional. I am a pleased client.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're thrilled to hear that you felt so welcome and comfortable during your visit. It's wonderful to know that Ms. Syreeta Shoffuer made such a positive impact on your experience. We're grateful for your kind words and look forward to seeing you for your future cleanings. Thank you for being a pleased guest!

Daniel Bethea 2 months ago

Fantastic experience: Everyone is very nice, and cordial and that makes your dentists visit pleasurable.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that your visit was pleasurable and that our team made you feel welcome and comfortable. Your kind words mean a lot to us, and we look forward to seeing you again!

Briana Harmon 2 months ago

Fantastic experience: I am a single mom and have been needing work since two pregnancies! I had a really bad tooth that was abscessed for months prior to my appointment I took antibiotics until I couldn’t anymore. I went to my appointment and I was really embarrassed because of how I haven’t been able to seek care with working full time and with no help for my babies for child care options, and had to take them with me, a two year old and seven month old.. so they wanna touch everything and play and do not wanna sit still for me . The women here strolled them around while I got work done, really I’m scared of the dentist (bad trauma as a child from so much work) but I really appreciate that the women here just offered because they seen it was hard for me, I don’t ever even get that small break for anything. I work non stop and try my best but I was referred here by a friend, I don’t trust many dentists or like having to get a new one but I was very happy that I went because I needed to and I was really surprised that the people who work here actually care. They talk nicely about patients instead of being mean or judgmental behind their backs and really wanna help you better yourself. I am getting back on track with my own appointments for everything but I felt like you guys cared to help me and you don’t find that anymore. Thank you for everything thank you doctor Jackson, see you next month!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Wow, thank you so much for sharing your experience! We're truly delighted to hear that our team could provide the support and care you needed during your visit. It's wonderful to know that you felt comfortable and appreciated, especially with the challenges you face as a busy mom. We look forward to seeing you and your little ones again next month!

Crystal Curtis 2 months ago

Fantastic experience: i am terrified of a dentist. I seen dr jackson, and his dental assistant Eric. They walked me through step by step of what they were doing . I live 4 hours away but will most definitely be making that drive to come see them again for any future dental work .

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. Jackson and Eric! It's wonderful that they were able to make you feel comfortable and informed throughout your visit. We're grateful for your willingness to travel such a long distance to see us, and we look forward to welcoming you back for any future dental needs. Safe travels!

salim andraos 2 months ago

Negative experience: I’m disappointed, my cleaning appointment lingered more than one hour and half before leaving the clinic before the dentist exam. I don’t believe I will come back

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi Salim, I’m sorry to hear about your experience and the extended wait during your visit. We understand how frustrating that can be, especially when your appointment did not move forward as expected.

Our leadership team has been made aware and is reviewing what occurred so this can be addressed appropriately. Thank you for taking the time to share your feedback.

Bobby Barker 2 months ago

Fantastic experience: Marsha and Dr Jackson were amazing they got me set up for the schedule that fits my time and lifestyle thank you so much guys

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that Marsha and Dr. Jackson provided such a great experience for you! It's wonderful that they could accommodate your schedule and lifestyle. Thank you for sharing your positive experience with us!

Comaletha Hughes 2 months ago

Fantastic experience: I had an extraction today with Dr. Jackson he was very professional and very courteous. His assistant Maya was great also. I would recommend them to everyone. Thank you Ideal Dental for a pleasant experience.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Thank you, Comaletha, for your wonderful feedback! We're glad to hear that Dr. Jackson and Maya provided you with a positive experience at Ideal Dental. Your recommendation means a lot to us!

MiMi Morrison 2 months ago

Fantastic experience: My visit with Dr. Rasha is always so good. She is WONDERFUL! She listens, she gives great advice, and she’s patient. Plus, her work speaks for itself…she’s Good-Good! Make an appointment with her today. You’re welcome!!⭐️⭐️⭐️⭐️⭐️

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! Thank you for sharing your detailed feedback. We're genuinely sorry to hear about your experience and understand your concerns about communication and empathy. Your comments have been escalated to our leadership team for further review. We truly care about our guests' experiences and are committed to improving. If you'd like to discuss this further, please reach out to us at (469)420-5099 or email us at [email protected].

Diane Cassinari 2 months ago

Fantastic experience: Marsha (Dental Assistant) was a rock Star! Personable, comforted me, I really feel she made my experience as great as it was. Dentist was also very good. Very pleased!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your wonderful experience! It's fantastic that Marsha made you feel comfortable and that the dentist also met your expectations. Your feedback is greatly appreciated, and we're grateful for your kind words. Looking forward to seeing you again!

dpillen140 2 months ago

Fantastic experience: Open Saturday, great dr and staff. I had to wait a while, but that was expected for an emergency Saturday dentist visit. Affordable too

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had a positive experience with us, especially on a busy Saturday! It's great to know that you found our services affordable and appreciated our team's efforts. Thank you for your understanding and patience during your visit. We look forward to welcoming you back!

James Jones 3 months ago

Negative experience: Got a text today saying I owed $800 plus for services done in March I was under the impression that insurance covered a larger part. My issue is in eight months no one from ideal reached out to me to let me know I owed money. One month from Christmas and I get this text and email. Very poor business practices.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi James, thank you for your feedback and for letting us know what happened. I am very sorry that you received a surprise balance, especially this close to the holidays. No one should feel caught off guard like that.

Once insurance finishes processing, we send notifications for any remaining balance, but we understand that hearing about this months later feels frustrating and unfair. We would really like to review your account, the March visit, and your insurance explanation of benefits to make sure everything was processed and communicated correctly.

Please contact the office and ask for a manager so we can go over the charges with you, explain the balance in detail, and see what we can do to help. Thank you again for bringing this to our attention.

Lynn Boles 3 months ago

Positive experience: I broke a tooth and called first thing Monday morning. They offer walk-in during the mornings, so if you need help just show up when they open. The wait was significant but everyone was pleasant and helpful. I had Marsha and Dr. Jackson, both were kind and professional. They listened and accommodated my requests. Nobody wants to have dental work but if you need help urgently, they got me taken care of.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there! We're delighted to hear that Marsha and Dr. Jackson were able to assist you with your dental needs. We appreciate your patience with the wait time and are glad you found our team pleasant and helpful. Your feedback is valuable, and we're always striving to improve our services. Thank you for sharing your experience!

Cardell H 3 months ago

Fantastic experience: My dental assistant was very friendly, gentle approach and steady hands made me feel comfortable and looking forward to my second cleaning. Thanks ideal dental,you are appreciated.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with our dental assistant! It's wonderful to know that their friendly and gentle approach made you feel comfortable. We appreciate your kind words and look forward to welcoming you back for your next cleaning. Thank you for choosing us!

sherri Bukas 3 months ago

Fantastic experience: The staff at Ideal Image is so friendly and helpful. They take the time to make you feel comfortable and welcome. Dr Jackson is so personable and caring, he is a Godsend! I highly recommend for any dental needs you have!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your wonderful experience with our team! It's fantastic to know that our staff made you feel comfortable and welcome, and that Dr. Jackson's care stood out to you. Your recommendation means the world to us. Thank you for sharing your kind words!

Otilia Lopez Martinez 3 months ago

Fantastic experience: They were really nice people and know what they doing even explaining to you what is your concern or issue, even they make appointments for you. I like that

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had such a positive experience with our team! It's great to know that you appreciated the clear explanations and the ease of scheduling appointments. Thank you for sharing your feedback, and we look forward to seeing you again!

Denise Church 3 months ago

Fantastic experience: Marsha was so sweet and so was Dr. Rancen. I was so scared because I got dentures but they talked me through the procedure were so attentive and caring love them so much. The office is so nice all the staff was so sweet. I will definitely without a doubt be back for all my dental needs

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's wonderful to know that Marsha and the doctor made you feel comfortable and cared for during your visit. We're also glad you found our office welcoming and our staff attentive. We look forward to seeing you again for all your dental needs!

Patrick Goldsmith 3 months ago

Fantastic experience: Had my crown come out yesterday and was first in-line today when they Opened and was in and out in less than 45 minutes! Dr Jackson is amazing and all his support staff is also amazing . They also have great music to listen to while waiting which honestly you won't be doing much of (waiting ) becausethey are fast !! - Margie

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's fantastic that Dr. Jackson and the team were able to assist you so efficiently. We're also glad you enjoyed the music during your short wait. Thank you for sharing your experience with us!

Tim Lauck 3 months ago

Fantastic experience: I had 3 teeth removed Dr Ramtin he was amazing. Very professional and kind.i would highly recommend Dr. Ramtin .The best team I ever had working on me.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. Ramtin and the team! It's wonderful to know that you found the care professional and kind. Thank you for your high recommendation, and we look forward to serving you again in the future!

Sophya Charles 3 months ago

Fantastic experience: Today was my first visit. I was quite nervous going in. It wasn't until I had a consultation with Dr. Jackson that I felt completely okay. I don't have much trust for a lot of doctors (unfortunately) but I don't know, he made me feel heard and he was right to the point. I really appreciated his demeanor and professionalism. I look forward to future visits.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're thrilled to hear about your positive experience during your first visit. It's wonderful that Dr. Jackson made you feel comfortable and heard. We’re grateful for your trust and look forward to welcoming you back for future visits. Thank you for sharing your experience!

Gregory Barksdale 3 months ago

Fantastic experience: I went into the office for an emergency visit. I was in so much pain and I had been waiting to get into another but they kept putting me me off. But when I walked into here they got me in same day and I didn’t even have to wait long. Their office was so nice and friendly very open to helping not just me but others came in also. They removed all the teeth that was hurting and sent me on my way. Thank so much. I will be back for all my dental needs.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience during your emergency visit! It's wonderful to know that our team was able to assist you promptly and make you feel comfortable. We're grateful for your kind words and look forward to welcoming you back for all your dental needs. Thank you for choosing us!

kat maners 3 months ago

Fantastic experience: Very confident I found the right place . Professional and friendly very great visit

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you had such a positive experience and feel confident in choosing us! It's wonderful to know that our professional and friendly team made your visit great. We look forward to welcoming you back in the future!

Latrese Coleman 3 months ago

Fantastic experience: Dr. Jackson was nice actually let me start from the beginning. The receptionist all of them were wonderful everyone willing to assist from start to finish. Thanks for seeing me as a walk-in and now you all have new clients with my family!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. Jackson and our team! It's wonderful to know that our receptionists made you feel welcome and that we could accommodate you as a walk-in. We're excited to have you and your family as new guests. Thank you for choosing us!

Lauren Johnson 3 months ago

Fantastic experience: Marsha and Dr ramtin did a wonderful job on my teeth! 10/10 for them

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Marsha and Dr. Ramtin! It's fantastic to know they did such a wonderful job on your teeth. Thank you for sharing your feedback, and we look forward to seeing you again!

kentoya Lane 3 months ago

Fantastic experience: I have to say being a new patient this was the best experience ever from staff to the facility to my dentist. First root canal from a dentist office usually go to a specialist and this was the best experience no pain and my procedure was spotless. Thank you all!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your fantastic experience as a new guest! It's wonderful to know that our team and facility made your first root canal so comfortable and pain-free. Thank you for sharing your positive experience with us!

Keondra Rudd 3 months ago

Fantastic experience: Dr. Jackson is the best!!! Pulled my tooth out in less than 5 minutes, very efficient. I am satisfied with the office and staff overall

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're thrilled to hear about your positive experience with Dr. Jackson and the team. It's fantastic that the procedure was quick and efficient for you. Thank you for sharing your satisfaction with the office and staff. We look forward to welcoming you back!

goof troop 3 months ago

Fantastic experience: What's that's saying better late than never lol My anxiety normally goes berserk going to the dentist and I always feel like im being scammed and teeth always gets removed. From my first time walking in to ask questions, I genuinely felt safe and easy talking to the front desk , they were friendly and professional.I instantly set up an appointment to get work done. The day of getting my root canal the front desk Mrs Dee is absolutely wonderful, she handle me with the care from the beginning to the end and still had that warm feeling. Mrs Marshall never left my side, she talked and made me feel calm. Those ladiess are sweetheart. Dr. Jackson was the absolute best, I felt no pain afterwards. I found my dental home. Thank you Ideal Dental!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's wonderful to know that our team, especially Mrs. Dee, Mrs. Marshall, and Dr. Jackson, made you feel comfortable and cared for during your visit. We're delighted that you've found your dental home with us. Thank you for sharing your journey, and we look forward to seeing you again!

REPENT YE: FOR THE KINGDOM OF HEAVEN IS AT HAND. 4 months ago

Fantastic experience: Service was great! And unexpected I got my cleaning done on my first time visiting. I really appreciate your hospitality and business and now can’t wait for next visit! Thanks again Ideal

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that your first visit exceeded your expectations and that you appreciated the hospitality and service! It's wonderful to know you were able to get your cleaning done right away. We can't wait to welcome you back for your next visit. Thanks for choosing us!

AJ Denny 4 months ago

Fantastic experience: I love this place. The people that work there are really nice and they'll answer all your questions. They really care about their patients. So, I recommend Ideal Dental to everyone.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you love our place and appreciate the kindness of our team! It's wonderful to know that you felt well-cared for and that your questions were answered. Thank you for recommending us to others. We look forward to seeing you again!

Jazzmin 4 months ago

Negative experience: My appointment was scheduled for 8:30am was told they really don’t open until 9am. got in back at 10:30am. At 1:10pm I am still waiting for them to take my two wisdom teeth out. I am very upset. This was going to be my new dentist but this is insane.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there, I'm sorry to hear about your experience. It sounds incredibly frustrating to have such a long wait time. Please know that your feedback is being escalated to our leadership team for resolution. We genuinely care about your experience and want to make things right. If you'd like to share more details, please reach out to us at (469)420-5099 or email us at [email protected].

Clara Lee 4 months ago

Fantastic experience: I had a very good experience with IDEAL DENTAL,thus far. I will send a picture. When I get my teeth.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with us! Your feedback is greatly appreciated and it's wonderful to know that we were able to provide you with excellent service. Thank you for choosing us for your dental needs!

kerianne johansen 4 months ago

Fantastic experience: The associates here are fun, vibrant, and very professional. I needed an immediate extraction and they got me in the next day with no trouble at all. The two ladies at the front were so sweet!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's wonderful to know that our team was able to assist you promptly and that you found our associates both professional and vibrant. The kind words about the ladies at the front are much appreciated. Thank you for sharing your experience with us!

Andrew Smith 4 months ago

Fantastic experience: It was a typical Friday afternoon in early autumn. The leaves were turning from their acidic green hue to a more amber shade. A shade that usually signals coldness, a bitter end, an end of a life cycle. Things seemed to be going as nature had planned and that harsh "bitter end" if you will, had manifested itself as a pain, a sharp, constricting pain. A pain in the "odontias sophias", "the third molar", a wisdom tooth. Weeks upon weeks of pain; and finally I'd given in; I'd given up. "You've beaten me tooth." I said with a low sigh. Wearily, I reached out to a colleague at the bureau; they slipped me a name "Ideal Dental". I scoffed "Ideally I wouldn't have to go to a dentist." Time passed slowly over the next 48 hours, pain growing stronger and stronger. But finally the time had came; I barged into the reception area. The receptionists eyes locked with mine; the dame could tell I was in pain. She rushed me back into the clinic in a flash; they spotted the problem in an instant. THE TOOTH. Like a tick stuck to a dog, it had to be removed. Twenty minutes tops and that tooth was gone like an outlaw leaving the city. "THIS IS THE GREATEST DENTIST EVER" I exclaimed. I will be back.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Andrew, your words turned a dental visit into poetry. We could almost see the fall leaves drifting outside and feel the dramatic tension of man versus molar.

We are honored that our team could step in as the heroes of your story, spotting “THE TOOTH” and sending it into legend. The way you told it made the entire office smile.

Here’s to easy days ahead, brighter smiles, and no more stubborn teeth trying to steal the spotlight. Thank you for letting us be part of your story. We look forward to the next chapter.

Brandi 4 months ago

Positive experience: The Dentist and hygienist were fantastic. The woman DeeDee who polished my teeth was rude and condescending, getting visibly and verbally annoyed at my ACTUAL inability to open my mouth wider than it already was. I hope today was just a bad day for her, but mainly hope I never have the displeasure of being DeeDee’s patient again.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there! We're delighted to hear that you had a great experience with the dentist and hygienist. However, we're genuinely sorry to learn about your interaction with DeeDee. Your feedback is important, and we've escalated this to our leadership team to ensure it’s addressed. We care about your experience and are committed to making it better.

Debbie Perkins 4 months ago

Fantastic experience: Dr. Jackson is a consummate professional. Just like Allstate, you’re in good hands!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. Jackson! It's wonderful to know you felt in good hands. Thank you for sharing your feedback!

Puppetz Does Gaming 4 months ago

Fantastic experience: Caitlyn and Dr. Roscha is my new favorite dynamic duo. They made me feel so comfortable and were very personable. This may have been my best dental experience. I will definitely request them going forward. They talked me through everything. I wish I could give them 10⭐️

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Thank you for the 5-star rating! We're thrilled to know you had a positive experience with us. If there's anything specific you'd like to share, feel free to reach out.

Shona Rustin 4 months ago

Fantastic experience: Today was my first time there. Very friendly, clean & respectful.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience on your first visit! It's wonderful to know that you found our team friendly and our environment clean and respectful. We look forward to welcoming you back soon!

Pamela 4 months ago

Fantastic experience: Had evaluation,a few teeth extracted, and had dentures made. Very caring,attentive service. Would highly recommend!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience! It's wonderful to know that you found our service caring and attentive. Thank you for recommending us, and we look forward to serving you again in the future!

Karen Johnson 4 months ago

Positive experience: I was pleased that the office could fit me in same day for my throbbing tooth pain. But as the afternoon went on, I was afraid I might be left in the waiting room. It was an hour and a half before I was seen. Dr Jackson seemed nice and professional. Because the pain was with the same tooth I had capped barely barely 2 months back, i am concerned something may have been missed. Marcia was fantastic in keeping me calm and updated.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there! We're delighted to hear that we could accommodate you on the same day and that Marcia helped keep you calm and informed. We apologize for the wait time and understand your concern about the capped tooth. Rest assured, your feedback has been escalated to our leadership team for further review. We care about your experience and are here to help.

Richard Davis 4 months ago

Fantastic experience: Great place and nice staff I would recommend customer too go there they will take great care of u

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had such a positive experience with our team! It's wonderful to know that you felt well taken care of. Thank you for recommending us, and we look forward to welcoming you back in the future!

Jillian Jack 4 months ago

Fantastic experience: I highly recommend this business, their customer service is second to none, namely Dr. Jackson, Marsha (dental assistant) and Donara (front office). The product quality is consistently outstanding, exceeding my expectations every time and I was completely impressed with their professionalism and customer service.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your wonderful experience with our team! It's fantastic to know that Dr. Jackson, Marsha, and Donara made such a positive impact. Your kind words about our product quality and professionalism mean a lot to us. Thank you for your recommendation!

Trinity Lin 4 months ago

Fantastic experience: Assistants are wonderful! The dentist was understanding and they are willing to work with you and you insurance

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with our team! It's great to know that our assistants and dentist were able to provide the understanding and support you needed. We truly appreciate your feedback and look forward to serving you again in the future!

Tammy Jones 5 months ago

Fantastic experience: I took my disabled son to this dentist office, and they were great with him! First visit the dental assistant was so patient with him, answering all of his questions, and laughing at his not so funny jokes!!! They were calm and understanding! Second visit they checked the sites of extractions. Everything was healing fine, but still painful. The doctor was very good with him, and reassured him until he was ok. I would recommend Ideal Dental to anyone who needs a dentist!!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with us! It's wonderful to know that our team was patient and understanding with your son, making his visits comfortable and reassuring. We truly appreciate your recommendation and are grateful for your trust in us. Thank you for sharing your experience!

Linda Kepley 5 months ago

Fantastic experience: I just can't say enough good things about Ideal Dental. Dr Jackson was amazing. I am terrified of dentist and he was so wonderful. The assistants were all great. Marsha goes above and beyond. It has been a long journey, but I am so happy I used them for my dental needs. I send everyone who ask to them. Thanks for everything.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your positive experience with us! It's wonderful to know that Dr. Jackson and Marsha, along with the rest of our team, made your journey comfortable and reassuring. Your recommendation means the world to us, and we're thrilled to have been able to assist with your dental needs. Thank you for sharing your experience!

Mark Barnes 5 months ago

Fantastic experience: Ideal dentist is a great place for dental work they are friendly and very professional they take care of there patients

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you had such a positive experience with us! It's wonderful to know that our team's friendliness and professionalism made a difference for you. Thank you for your kind words, and we look forward to seeing you again!

Annette Hardy 5 months ago

Fantastic experience: Great doctor and staff I will recommend family and friends y'all the best

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you had such a positive experience with our doctor and staff! Your recommendation means the world to us, and we're grateful for your kind words. Thank you for choosing us and for spreading the word to your family and friends!

J Tillman 5 months ago

Fantastic experience: This dentist proves if you take care of your teeth at home; you won't be as scared of going to the dentist. My cleaning was quick and painless. No injection and deep scaling and pulling. Just a quick and painless visit. And the staff was very pleasant. I would definitely recommend this dentist group.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's fantastic that your visit was quick and painless, and we're glad our team made you feel comfortable. Thank you for recommending us, and we look forward to seeing you again!

Bflii 5 months ago

Fantastic experience: First of all I would love to thank Xaitlyn and Mr.Nathani for their great professionalism. Caitlyn has natural energy and helped me so much to get a great understanding. I respect that alot . DDS.Nathani very great. He comes in and gives me great info and detail for reasons for what needs to be done I feel comfortable everytime I've had an appointment. AgainThey break things down to you were it is very easy to understand and also very informative. And helpful. You can tell at Ideal they want the best results for the patients. To me it is a 10 star rating,! 5 stars are not enough.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your wonderful experience with Caitlyn and Dr. Nathani! It's fantastic to know that their professionalism and clear communication made you feel comfortable and informed during your visits. Your kind words truly mean a lot to us, and we're thrilled to have exceeded your expectations. Thank you for sharing your experience and for your enthusiastic support!

Becky Sutter 5 months ago

Fantastic experience: They made sure I was always comfortable and pain free. They accept walk ins.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you felt comfortable and pain-free during your visit! It's great to know that our walk-in policy was convenient for you. Thank you for sharing your experience with us!

Soufside Jessi 5 months ago

Negative experience: service was horrible , front desk lady was the nicest waited in the room for a good minute before saying something about how long it was taking , 1st time @ ideal dental horrible experience

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! I'm sorry to hear about your experience. We understand your frustration and have escalated your feedback to our leadership team for resolution. We care about your experience and want to make things right. Please feel free to reach out to us at (469)420-5099 or email us at [email protected] if you'd like to share more details.

Cynthia shouse 5 months ago

Negative experience: This place is terrible I made an appointment for today and took off work and went there on time to be told that they couldn't see me because I was not on there schedule after I was sent several reminders....I will be going elsewhere....I've been going there for years and never had a problem but now things have changed for the worse the manager was rude and even gave me a card of the doctor not her boss so I could let them know how she is treating people also there was a lady in the waiting room she told me she had been there an hour waiting just terrible.....get it together people. They dont even deserve the one star I gave them

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there, I'm truly sorry to hear about your recent experience. It’s concerning to learn about the scheduling issue and the interaction you had with our team. Your feedback is important, and I want to assure you that this matter is being escalated to our leadership for resolution. Please feel free to reach out to us directly at (469)420-5099 or email us at [email protected] if you’d like to provide more details. We care about your experience and are committed to making things right.

Quavia Shaw 5 months ago

Fantastic experience: Dr. J and Caitlyn was a great team when I came in. Made sure I was well taken care of. Dr. J was gentle, fast, and affordable. Thank y’all I feel so much better

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. J and Caitlyn! It's wonderful to know they took great care of you and made you feel better. Thank you for sharing your feedback, and we look forward to seeing you again!

david inman 5 months ago

Fantastic experience: Had severe tooth pain and of course on a Saturday. I walked in and they got to me right away. Everyone was very professional, doctor was great..

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience, especially during a weekend visit! It's wonderful to know that our team was able to assist you promptly and professionally. We’re grateful for your kind words about our doctor and staff. Thank you for sharing your experience!

Mahoghany Pratt 5 months ago

Fantastic experience: Dr.Jackson and Marsh were so great! I came in with a chip tooth and they took great care of me! 10000/10 highly recommend!!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your fantastic experience with Dr. Jackson and Marsh! It's wonderful to know they took great care of your chipped tooth. Thank you for the glowing recommendation!

Tiffany Mclain 5 months ago

Fantastic experience: Honestly I hate the dentist I hate pain I hate getting teeth pulled but this experience was great they numbed my very well didn’t even feel a thing honestly I was so surprised the staff amazing like top tier dr racha was very sweet gentle and understanding and so was Mrs Tasha and mr eric they all took really great care of me kept me informed during the whole process talked laughed and make the experience really enjoyable for being at a dentist office they even accommodated me bc I have a breastfed baby !

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience! It's wonderful to know that Dr. Racha, Mrs. Tasha, and Mr. Eric made your visit comfortable and enjoyable. We're glad they could accommodate your needs and keep you informed throughout the process. Thank you for sharing your experience, and we look forward to welcoming you back!

Rochelle 5 months ago

Fantastic experience: I received great service from a wonderful dental team who was very knowledgeable about my dental needs today, keep up the amazing work !

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with our dental team! It's wonderful to know that their knowledge and service met your needs. Thank you for your kind words and encouragement. We look forward to seeing you again!

Zee Duzant 6 months ago

Fantastic experience: Dr. Jackson & his staff was so great. They addressed me & my husband’s treatment plan and made it a great experience. I would recommend them to anyone who needs dental services. They will not disappoint.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your wonderful experience with Dr. Jackson and his team! It's fantastic that both you and your husband felt well taken care of with your treatment plans. Thank you for recommending us; your support means a lot!

Laura Nestor 6 months ago

Fantastic experience: Great staff and lovely offices. Dr’s, everyone. Professional, funny and take their time. Love this place

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you had such a positive experience with our team and enjoyed our offices! It's wonderful to know that you found our staff professional and engaging. We love having you as a guest and look forward to seeing you again!

Reka Roberts 6 months ago

Positive experience: The location of the building is amazing. The staff is very friendly and outgoing. The facility’s were very clean and definitely gave home vibes. I had an appointment at 10am I went to the back around 10:40. I ended up getting two teeth pulled the procedure was quick and both my doctors was amazing. My only problem with the dentist is they didn’t prescribe me any pain medication after my procedure. I told them I’m currently not working and wouldn’t be able to buy over the counter medication so they told me they would write me a prescription. I had to call them twice about the prescription just for it to still not be at my pharmacy. So now I have to hope and prey the pain is manageable until they open tomorrow.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! Thank you for sharing your experience with us. We're glad to hear you enjoyed the location, friendly staff, and clean facilities. However, we're truly sorry for the inconvenience you faced with the prescription. Your feedback is important, and we've escalated this to our leadership team for resolution. Please feel free to reach out to us directly at (469)420-5099 or email us at [email protected] if you'd like to provide more details. We care about your experience and want to ensure it improves.

Madison Cleary 6 months ago

Fantastic experience: Amazing job they did I rather have them do my teeth then Smile starters

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that you had such a positive experience with us! It's wonderful to know you prefer our services. Thank you for your kind words, and we look forward to seeing you again!

Steven Branz 6 months ago

Fantastic experience: Ideal dental has excellent customer service and does excellent work. They also accept Medicaid and take walk ins.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with our customer service and dental work! It's great to know that our acceptance of Medicaid and walk-ins made your visit convenient. Thank you for sharing your feedback!

Dunen Ranch 6 months ago

Fantastic experience: I chose to switch dentist after over a decade and having a hard time getting appts in a reasonable amount of time and I had my son go here and he really liked it so I decided that if I trusted them to see my son that I should go here too. I though am not a people person and was a little scared but everyone was extremely nice and put me at ease immediately. I had to have 2 teeth surgically removed on my first visit which would have normally have been enough to scare me even at my old dentist I had been with since 2014 but oddly I wasn't scared at all, everything was explained to me so that I knew exactly what I needed done and how they were going to do it. One tooth did break as he was extracting it and he has to take it out in pieces but he once again explained everything to me as things went so that I knew exactly what was going on the entire time. My after care was also explained to me so that I knew how to take care of the area so that I didn't have any problems with it and was told to call immediately with any questions or concerns. I don't think you can ask for better people than that. Wendy

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your positive experience! It's wonderful to know that our team was able to make you feel comfortable and well-informed throughout your visit, especially during such a significant procedure. We're grateful for your trust in us, especially after your son had a great experience too. Thank you for sharing your story, and we're here for you anytime you need us!

Mark Batton 6 months ago

Positive experience: Went for an emergency walk in appointment on a Saturday, took about 2 hours to be seen. Needed tooth removal (850) or root canal (4500) but could not afford this. So will wait for Aspen dental on Monday for root canal (850-1400), and if pain becomes overbearing will go to emergency room and get some pain management medication instead. Surely the pain management medication will not as much as the 3000 dollar difference in root canal prices. Staff there was nice and polite as they could be, but being unable to eat for many days I became upset to hear them all discussing what they wanted to order for lunch while I waited in the chair. That with the prices of service made me look for other options. If I had 5 grand to spend on an emergency tooth operation I might have taken them up on the offer, or if my pain was excruciating and unmanageable. But i had just spent that amount buying a car and thus didnt have it on hand.. and am not interested in medical debt. (Monthly payments) I have full coverage insurance through the VA, being a fully disabled combat veteran, but it seems as if they denied coverage at this location, or there was some other issue. Not speaking bad about the place, it is there if someone needs something like right now, and is really the only place open on the weekends. So they definitely cover the niche of the market, but I just had my own personal problems that stood in the way of making such a commitment.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there! Thanks for sharing your experience. We're glad to hear that our staff was polite during your visit, but we understand the frustration with the wait time and pricing. Your feedback is important, and we've escalated your concerns to our leadership team for review. If you'd like to discuss this further, please reach out to us at (469)420-5099 or email us at [email protected]. We care about your experience and are here to help.

M Mason 6 months ago

Fantastic experience: Wonderful experience with Dr Jackson and his assistant, I forget her name but beautiful lady with a pony tail . All so nice and professional and quick! This is my second time here great place

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're thrilled to hear about your wonderful experience with Dr. Jackson and his team. It's fantastic to know that their professionalism and efficiency made your visit enjoyable. We're grateful for your continued trust and look forward to welcoming you back for your next visit!

John Page 6 months ago

Negative experience: Went for cleaning and ended up with a bill for what they said they could do. Not the cleaning I had in mind. They did absolutely nothing, but told me I needed 3,000.00 dollars worth of work and told me they would clean my teeth after the work was done. I don't think so.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hi there, I'm sorry to hear about your experience. We understand your frustration and want to assure you that your feedback is important to us. This matter has been escalated to our leadership team for further review. If you'd like to discuss this further, please reach out to us at (469)420-5099 or email us at [email protected]. We care about your experience and want to make things right.

Breanna Marshall 6 months ago

Fantastic experience: My husband had a tooth extraction and dr Nathani and the nurse Katelyn did an amazing job they were very gentle and very nice about everything

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your husband's positive experience with Dr. Nathani and nurse Katelyn! It's wonderful to know they provided gentle and caring service. Thank you for sharing your feedback, and we look forward to serving you again in the future!

Glenda McMahan 6 months ago

Positive experience: My 1st visit, so far, great. The staff was outstanding.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're delighted to hear that your first visit went well and that our staff made a positive impression. Your feedback is important to us, and we're excited to continue providing you with great service. Thank you for sharing your experience!

Kyna Johnson 6 months ago

Fantastic experience: Was nice to find someone who finally accepted my insurance. The front desk was friendly and helpful. The dental assistant was very kind and sweet and every time she was going to do something she let me know what she going to do. I liked that. The dentist was nice as well. The wait was a little longer than expected but I figured it was because there was only one dentist. Other than that I'd definitely recommend.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience and that our team was able to assist with your insurance needs. It's wonderful to know that our front desk and dental assistant made you feel comfortable and informed throughout your visit. We appreciate your patience with the wait time and your understanding. Thank you for recommending us!

Tameka Glover 6 months ago

Fantastic experience: This is one of the best dentist offices I have visited by far the Dr. Jackson , Marcia, Kaitlyn and all the other staff have went above and beyond to make sure I had the best experience possible. Ms. Donara is always so helpful and thorough with answering any questions about billing or estimated cost for treatments which makes me happy because going to the dentist nowadays can be pricey depending on what is needed and Ms. D is always on top of it. Thank you so much for all you do!! You guys are amazing!!!❤️❤️

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely delighted to hear about your wonderful experience with Dr. Jackson, Marcia, Kaitlyn, and the rest of our team! It's fantastic to know that Ms. Donara's assistance with billing and treatment costs made your visit even better. Your kind words truly mean a lot to us, and we're grateful for your appreciation. Thank you for sharing your experience, and we look forward to seeing you again! ❤️

Joshua Johnson 6 months ago

Negative experience: The only decent person in the building was the receptionist. The nurse acted like she hated her job and, consequentially, you. The actual dentist wouldn't listen to a word I said; that is, of course, until I had to get up and leave of my own accord.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! I'm sorry to hear about your experience. We genuinely care about our guests' experiences and are concerned about the issues you faced. Your feedback has been escalated to our leadership team for resolution. If you'd like to provide more details, please reach out to us at (469)420-5099 or email us at [email protected]. Thank you for bringing this to our attention.

Jazzy Jess 6 months ago

Fantastic experience: Dr. Jackson and Marsha made my first time tooth extraction comfortable. Checked on me every step of the way.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear that Dr. Jackson and Marsha made your first tooth extraction a comfortable experience! It's wonderful to know they were attentive and supportive throughout the process. Thank you for sharing your positive experience with us!

Jess Moscoffian 6 months ago

Fantastic experience: Above and beyond exceptional care! Dr Jackson and Caitlyn were a true testament of what "bedside manner" should be. The front desk reception provided a personal check in experience with a huge smile and tender heart as well. I can't praise them enough for treating me as well as they did at my first visit. I will be a returning patient, as well as my family. 10 out of 10, I would recommend!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're absolutely thrilled to hear about your exceptional experience! It's wonderful to know that Dr. Jackson, Caitlyn, and our front desk team made such a positive impression on your first visit. We're grateful for your kind words and excited to welcome you and your family back. Thank you for recommending us!

Tonie C. Perkins 6 months ago

Fantastic experience: Dr. Jackson’s approach was very professional. He was gentle and re-assuring. After we discussed my treatment plan, I felt he had my best interest at heart. So, he will be my preferred dentist from now on!!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

Hello! We're thrilled to hear about your positive experience with Dr. Jackson. It's wonderful to know that his professional and gentle approach made you feel reassured and confident in your treatment plan. We're grateful to have you choose us as your preferred dental care provider. Thank you for sharing your experience!

curtis douthit 6 months ago

Fantastic experience: Dr.Jackson was amazing. Not only did he make sure I was comfortable but he was very fast when I had my wisdom teeth pulled. Thank you guys so much.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're thrilled to hear about your positive experience with Dr. Jackson! It's wonderful to know that you felt comfortable and that the procedure was quick. Thank you for sharing your feedback, and we're grateful for your kind words.

Latisha Johnson 6 months ago

Fantastic experience: The staff were very helpful and professional n polite.Mrs.Marsha was very down to earth ..my male dentist was the best n very handsome .n he knew what he was doing . The office was set up very peaceful n inviting n modern ...it was definitely spectacular..I enjoyed n would recommend anyone to join the practice...can't wait to go back....

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're overjoyed to hear about your positive experience! It's wonderful to know that our staff, including Mrs. Marsha and your dentist, made a great impression. We're also delighted that you found our office environment peaceful, inviting, and modern. Your recommendation means a lot to us and we look forward to welcoming you back soon!

John Russell 7 months ago

Fantastic experience: Fantastic dental practice. They got my daughter a next day appointment after we ran into other practices not accepting new patients or her insurance. So glad to have found Ideal

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had a fantastic experience with us and that we could accommodate your daughter's appointment needs promptly. It's great to know that you're glad to have found us. We truly value your feedback and look forward to continuing to serve your family's dental needs.

Gotrackyourself Lambert 7 months ago

Fantastic experience: I was very impressed with the whole environment. Even the Music was good. I hope the Dr. Can fix my bottom teeth bcuz I just don't ever smile or look people straight in thier eyes... I hope he and his team will be able to allow me to not look at the ground when I am speaking to to people..... Thank You all for your kindness. I am 100% hoping to have a new outlook on life thanks to Ideal Dental of Winston Salem N.C. God bless all the staff and Doctors...

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had a positive experience with our environment and music. Your hopes and concerns are important to us, and we're committed to helping you regain your confidence. Your feedback has been escalated to our leadership team. If you wish to share more about your experience, please reach out to us at (469)420-5099 or email us at [email protected]. We're looking forward to helping you smile again!

Ralph Bolger 7 months ago

Fantastic experience: Very friendly staff. Doctor never made me feel like he was rushed, taking time to answer and fully explain my questions.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with our staff and doctor. It's important to us that our guests never feel rushed and always have their questions thoroughly answered. Thank you for taking the time to share your feedback. We look forward to your next visit!

Rebecca Shelton 7 months ago

Fantastic experience: Dr.Jackson listens and makes you comfortable. The nurses explain things. All around a great experience. Would recommend to anyone seeking dental work.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience with Dr. Jackson and our nursing team! It's wonderful to know that their attentive care made your visit comfortable and informative. Your recommendation means a lot to us. Thank you for sharing your experience!

Bethany Shupe 7 months ago

Fantastic experience: Everyone here was very nice, everything seemed very clean and they gave me a clear plan to fix a tooth that’s been causing me problems!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had a positive experience with us! It's great to know that our team's friendliness and cleanliness stood out to you. We're also glad that we could provide a clear plan for your dental needs. We look forward to continuing to serve you. Thank you for your feedback!

Gregory Antunez 7 months ago

Fantastic experience: The front desk is very polite and respectful,also very helpful, and the doctors definitely know what they are doing, even the pain level was low ,they really care about their patience

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience! It's wonderful to know that our front desk team and doctors made your visit comfortable and that you felt well cared for. We truly value your feedback and look forward to continuing to provide you with excellent service. Thank you for taking the time to share your experience.

Stephanie Bratton 7 months ago

Fantastic experience: Very friendly and helpful staff! Dr. Nathani is personable and truly cares about his patients' smile and teeth health!

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear that you had such a positive experience with our staff and Dr. Nathani! It's wonderful to know that their friendliness and genuine care for your smile and teeth health stood out. We truly appreciate your feedback and look forward to your next visit!

Chronicles 29 7 months ago

Fantastic experience: I love the smiling faces and the kindness I always receive at Ideal. The dentist are gental, knowledgeable and they took time to listen to my concerns. I recommend them.

Ideal Dental Winston-Salem
Ideal Dental Winston-Salem

We're delighted to hear about your positive experience! It's wonderful to know that our team's kindness and expertise made a difference. Your recommendation means a lot to us. Thank you for sharing your feedback!

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