Absolute Dental - Rainbow & Patrick
Information about Absolute Dental - Rainbow & Patrick
89118, Las Vegas
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8:30-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 7h-16h
- saturday: (closed)
This location was formerly Aces Dental. This dentist is located in Spring Valley on Sunset Boulevard, just south of Patrick Road in the Tierra Rainbow Busines Park. This Las Vegas location is a full-service office that includes both adult and pediatric dentistry. Our beautiful office is equipped with the latest technology to give patients the best experience possible. Our professional Las Vegas dentists and friendly staff provide a full spectrum of procedures including routine cleanings, fillings, braces, extractions, and more. We are currently accepting new patients and look forward to serving you and your family as your dental care provider!
Our comment from Best Dentists Club about Absolute Dental - Rainbow & Patrick:
Absolute Dental - Rainbow & Patrick is renowned for its exceptional service and dedicated staff, making it a top choice for patients in need of dental care. Customers frequently commend the practice for its:
- Clean and Modern Environment: Visitors have noted the cleanliness and modern equipment, contributing to a comfortable and reassuring atmosphere.
- Friendly and Knowledgeable Staff: The team is described as polite, accommodating, and patient, making every visit a pleasant experience.
- Efficient Care: Many clients appreciate how quickly they are seen and treated, often leaving with positive smiles in a timely manner.
- Excellent Communication: Staff members explain every step of the process, ensuring that patients are informed and comfortable throughout their treatments.
- Compassionate Approach: Feedback highlights the team's genuine care, particularly towards patients with anxiety or special needs, creating an environment of trust and comfort.
Overall, Absolute Dental - Rainbow & Patrick stands out as an excellent choice for anyone seeking quality dental care while receiving service from a dedicated and empathetic team.
Services and Treatments
Absolute Dental - Rainbow & Patrick: Reviews
Positive experience: Very clean lab and polite knowledgeable staff.
Fantastic experience: Very quick and professional. Cleaner am rooms, very modern equipment and knowledgeable staff. My Dr. was efficient, quick, and thorough, very nice.
Fantastic experience: The staff greeted you very well when you entered the building. The doctors was very courteous polite. Very nice smiles from doctor and staff. I we're in and out in no time flat left with a smile on my face. I would recommend their office to anyone that needs a dentist.
Fantastic experience: Dr. Zhang was very informative and knowledgeable. He is so pleasant to talk to. He is also accommodating and has a lot of patience. The staff are very helpful and supportive. They will help you in any way to solve your problems. They got a thumbs up!
Fantastic experience: The entire team was quick and efficient. No high pressure up selling. Explained every step. I will recommend them to everyone.
Fantastic experience: Love this office!! Staff & dentist are awesome people and they are very thorough & efficient!!10 stars if I could.
Fantastic experience: Ruby in the front desk makes our check in visits so easy! Ruby is great with members and always has a smile ! Ruby is so awesome having someone like that at the front desk is amazing! Her energy is the same even with her team members !
Fantastic experience: Another wonderful cleaning done by Angela. She is truly a GEM!!! She is a 200 per center who takes pride in her work. My teeth are squeaky clean. Thank you Angela for all your hard work. I look forward to seeing you in March as you always make my day. Happy Thanksgiving
Fantastic experience: I am absolutely impressed by the service at Absolute Dental. I'm very grateful and thankful for the care they took with my granddaughter, who has suffered with PTSD and Selective Mustism since a young child, she's a teenager now and barely getting over those diagnoses, she felt very comfortable today. Thank you. 5+ stars
Fantastic experience: Absolute Dental is AMAZING!!! They are helping, friendly, and knowledgeable! I greatly appreciate that they take their time to make sure my mouth is a healthy as it can be!
Fantastic experience: Dr. Zhang is patient, attentive and highly skilled. I am very happy with the work he and his assistant did for me.
Fantastic experience: I had an emergency, and Dr. Duong fixed me up completely the same day. The office uses modern tech, making everything streamlined—from document processing to check-ins and appointment reminders. What really stood out was the doctor’s willingness to replace a filling that came out within a certain time frame, free of charge. No hassle, just genuine eagerness to help, and a new filling within an hour. The Absolute Dental Team was timely, professional, and kind. This experience was a reminder that some businesses still put forth a reasonable effort—transparency and compassion are clearly key here. I couldn’t ask for more. This review is well-deserved. Thank you, Absolute Team! I'll be back for the crown work.
Negative experience: Insurance based discrimination is against Federal law. Because I was hung up on and treated absolutely poorly with no recourse I will be filing a complaint. Update: My Dentist was wonderful. The ladies at the front desk are the reason I will never return here. Not worth the trouble.
Negative experience: They've made so many mistakes and wasted so much of my time. $3000 wasted on this company. Unorganized and unprofessional.
Negative experience: This is the car mechanic of dentist offices. Quoted an insane price for a "deep cleaning" after seeing my X-rays which were perfect except a small amount of plaque (not under the gum line or anything serious). I have no teeth or gum pain and they want $1500! And they won't let me schedule a regular cleaning because the doctor has now diagnosed me for a "deep cleaning". Total BS. Huge waste of time. That dentist, Dr. Zhang, should be ashamed of himself for taking advantage of people.
Fantastic experience: I enjoyed my first visit the office even though I was anxious before my arrival. It was very clean and comfortable and pleasant. Dr Zhang and staff are super helpful very nice and warm welcoming
Fantastic experience: Loved absolute dentist. They’re easy to work with they work with you no matter what your situation is and provide you with great care.
Fantastic experience: Dr Zhang and office staffs are very nice, friendly as very patient as well!
Fantastic experience: Excellent service, great staff, did a wonderful job with my teeth.
Fantastic experience: Angela was fantastic she eased my nervous and I had no issues I’m very happy with the staff
Fantastic experience: It was very nice and the hygienist was very professional and pleasant
Fantastic experience: Ive been going here 3yrs. 10 visits. Very professional and friendly.
Fantastic experience: Everyone here is super nice and very professional love the atmosphere
Fantastic experience: Angela and my prep girl were both very professional. The office is nice and well kept. I appreciated the length of time the girls spent with me. See you in February!
Fantastic experience: Good bedside manner, good explanations of procedures, good explanation of x-rays, short time in the waiting room
Fantastic experience: Princess is nice. Angela is the best. She made me comfortable and did excellent job as I expected. I hope she will be the one to do my next schedule soon.
Fantastic experience: This office is Fantastic. From the front staff to the back staff. Especially Melanie, she is a rockstar. Thank you all
Fantastic experience: Dr Patrick and his team were very gentle with my extractions and professional. I absolutely love his office and recommend him to anyone needing dental work. A++++
Fantastic experience: The staff and Dr. Zhang were very attentive, pleasant and detailed in their explanations of care and procedures. They made me feel confident I was in the best care.
Fantastic experience: Today I had an appointment at Rainbow & Patrick's Absolute Dental, and as always, I was very satisfied with the treatment and care I received. They were very professional and attentive. I also want to add that the place is very clean and they even give you directions from the moment you arrive at the parking lot to check in.
Fantastic experience: Excellent & Quick !! I scheduled a same day appointment online for 2pm called the office and they got me in at 10am I was late and they still were able to see me the Dental Hygienist was very sweet and helpful throughout the whole appointment and I really appreciate that my whole experience was great thank you Absolute Dental
Fantastic experience: Melody I believe was her name so sorry horrible with names, but was an absolute help loved that we could talk and be comfortable with the experience my daughter was there for what we thought was a root canal and turned out it would be saved and was just a crown, we were in and out in a couple of hours it was clean and everything was opened clean and sanitary right in front of us they explained everything to were she and I could understand and were very friendly I like it there I recommend and the doctor doing the work very helpful he made sure she was comfortable and not scared talked to her like a person and not just a paycheck
You are welcome
Fantastic experience: The Best! Dental experience I had ever had. I can’t recommend enough.
Fantastic experience: My doctor was patient and informative. She never made me feel uncomfortable or embarrassed.
Negative experience: Worst and Disappointing Experience I had a very frustrating experience at this dental office. I went in for a simple follow-up cleaning, but they insisted on taking new X-rays. After that, they recommended over $4,000 worth of treatment, including a root canal and deep cleaning, which I found really unnecessary and excessive. I’ve been keeping up with my cleanings every 4 to 6 months, especially since I don’t have dental insurance, so this felt like they were trying to take advantage. When I asked if I could just get the regular cleaning, they said the doctor doesn’t allow it. I ended up requesting my X-ray copies and scheduled an appointment with a different dental office. Don't go there.
Negative experience: I checked in on the the messaged I received. Which then told me they would be ready for me soon. So I went in to wait to be called. 30mins pass and I ask to be sure I was checked in. But the lady at the desk told me I still have to check In. I just wish the app said that instead of “we are ready for you soon”
Fantastic experience: She is the sweetest person ever! I had a tooth pulled today. I was super terrified and nervous but she talked me through it every step of the way and made me feel so comfortable and relaxed!
Negative experience: Agree with all the 1 stars, went there for a regular cleaning and would NOT do a regular cleaning unless I paid cash for a deep cleaning. I refused to pay for a deep cleaning and asked to do regular cleaning, they did not want to accommodate. I’ve been to other dentists and they do NOT do business like that.
Negative experience: ☢️ AVOID THIS PLACE ‼️ As a returning patient, I made a new appointment for 2025 but was sent a text message to fill out all new personal information. I wondered why because I was already a returning customer, so I didn't bother. Were they HACKED? Why couldn't they just transfer my personal information themselves? They don't have it anymore? Upon entering the office for my appointment I was again asked to fill out the information all over again because the office was changing to paperless. Because I knew this would take over 30 minutes to complete, I left angry. Many days later I spent 40 minutes filling out all the personal information and included photos. Today during my appointment, which I was on time for, I spent 40 minutes in a chair to only have an X-ray. The whole office was obviously too busy for my appointment so I left angry AGAIN a second time and asked myself why I put myself through this time wasting over-scheduling madness. Never again! Poor service to not even be acknowledged by the actual dentist in the 40 minutes that I was there. And right now I'm getting a survey from that dentist who says she was happy to serve me today. What service? I didn't get any! (Edited additions:) I found another dentist who accepts my insurance so I went back into Absolute Dental to request that they send my X-rays to my new dentist office. The woman behind the counter confirmed she sent them, but my new dentist office NEVER RECEIVED THEM‼️ I changed dentists again and requested the same thing and I was told that they would send them directly to my own email, but I NEVER RECEIVED THEM AGAIN‼️ THE ABSOLUTE WORST is what the sign should say ☢️ AVOID THIS PLACE ‼️‼️
Fantastic experience: I was in and out in less than an hour. The assistant was polite and communicated well. He polished and flossed my teeth which, I've only had my teeth polish less than a hand full of times at the rain/ws location and never have they flossed when getting my routine cleanings. Im glad I switched locations.
Fantastic experience: Wonderful staff!! I loved Dr. Le she was very helpful and her bedside manner was awesome too. Would absolutely recommend her and this location. It’s hard to find a good dental office but I really enjoyed my visit and a reasonable plan of action was made. Looking forward to future appointments.
Fantastic experience: My daughter has slight autism and anxiety and was so nervous going in but the people there are amazing and so kind and very efficient with the plan and explaining everything I won't go anywhere else!!!! Very Happy
Fantastic experience: My dentist at Rainbow and Patrick is the best bar none! It's clear that she enjoys what she does and her staff make for a comfortable visit.
Fantastic experience: The staff and dentist are very nice, helpful and professional. I will definitely recommend this office.
Negative experience: If you want to have the worst experience of your life, then visit Absolute Dental. They never finish any treatment right. When you try contacting them, they’re unreachable. They transfer your call to all to different locations and never help. Worst experience I’ve had.
Negative experience: Nice to see this place has five stars but just because they have five stars doesn’t mean the company is good! I went in to get a tooth looked at I was having pain with and was scheduled to come back in a month for consultation in between the month wait I was rescheduled four different times and the day of my appointment they called and tried to reschedule me again I was unable to reschedule due to my busy schedule this place is super unprofessional! There is no reason I should of been rescheduled that many times!!! Will be finding a different office!!!
Fantastic experience: I like going to this dental clinic, my dentist is always nice, she’s always smiling and tells me everything that i need to know, and always ask if i need something else.
Fantastic experience: Very nice personal they're great on everything I am happy with the personal and the Dr she is great and Genuine and Care for patient thank you! For everything you do to keep my smile
Fantastic experience: I love the staff here. The Dentist is very kind as well. Everyone gave 110% and didn't even try. I am so afraid of the Dentist office, you guys changed that today, I thank you for that!
Negative experience: I feel I been cheated. First the dental office sent me a text message said it’s time for to take a general cleaning. When I made an appointment I double confirmed it’s a regular cleaning. But when I got there, the officer said before cleaning I have to take X-ray and to pay $92. After X-ray done, the doctor came and said my teeth are very healthy that I don’t have to do anything, she did not check my gum and didn’t show me any picture for my teeth. I know I have some problems and show her the paper from another dentist list all my teeth problems. Then I asked for clean which is the purpose I am coming for. Then the doctor refused and said I need deep cleaning from my own pocket. I believe this office is unhonest, they won’t do anything just want my money for the X-ray
Negative experience: I get it's a business, but this is just scummy. You must sign this form agreeing to allow them to sell your information. Pretty sure that's illegal somehow, but they just hoped no one would notice. They even tried to tell me it was HIPAA related! The form even states signing it isn't a condition of care, but they won't treat you unless you sign it! There isn't a way to opt out of it as you can see from the photos I uploaded of the form. I've been a patient here for a few years now. Some of the dental staff are great, but the owners clearly only care about what they can milk out of you. Most of the office staff aren't very helpful either. Time to find a new dental practice.
Positive experience: Dental cleaning was done well (5 Star). Dental consult resulted in a $10,000 estimate for a bridge (I didn't know they would make it out of pure gold...). Still, this dental experience was better than the previous experience I had at another Absolute Dental office, so I have upgraded Absolute Dental to 3 Stars from 0 Stars. Hoping they can do better in the future.
Fantastic experience: Even tho my appointment ran a bit late the staff kept me advised. The dentist even apologized I've never had a doctor apologize huge sign she legit cares about you!! Doctor listened to my concerns we put together a plan and for the first time i will not drag my feet to return. Thank you all for what you do!
Fantastic experience: Great experience!! I needed a chip in my front tooth filled— and it’s always scary letting someone touch your front teeth. But this place was great. Everyone I came into contact with had a fantastic bedside manner and made me feel welcome and at ease. The facility itself it nice and clean (very demure). Melony my skinny hygienist, was delightful and warm. Dr. Le did a GREAT job. She was gentle, attentive to my comfort and my two front teeth look great. I couldn’t be happier and am looking forward to getting the rest of my work done here.Thank you all!
Negative experience: I’ve been pressured to schedule the treatment the dentist diagnosed, but I’m being blocked from scheduling a cleaning. While I understand the process, my insurance denied the coverage, stating that the doctor's diagnosis wasn't sufficient to justify the expense. This is incredibly frustrating and makes no sense, especially since they now expect me to pay out of pocket for something that should have been covered by insurance if it weren’t for the doctor. Ridiculous.
Fantastic experience: Dr Le. Provided so much comfort and quick action. She helped guide me thru what would’ve been a very scary experience with reassurance and a plan that gave me confidence that my better smile isn’t so far away. Thanks to Dr. Le and her Staff for your care and professionalism.
Fantastic experience: Everyone is great. I never wait more than 5min to get in and they always remember me. I have never had such a good experience as I have had ever.
Fantastic experience: Went for an exam and everyone was so friendly and nice, I usually get nervous at the de rust but they made me feel comfortable.
Fantastic experience: I enjoyed my visit at this location . The dentists and staff were very nice and explained everything I needed to know in relation to my teeth . Everyone was warm and welcoming and that says a lot from someone who’s usually scared of the dentists !
Fantastic experience: Absolute Dental-Rainbow/Patrick Dr. WENDY DUONG: (July 2024-Oct 2024) Extracted 2 molars, 4 root canals with permanent crowns, multiple fillings, full digital ex rays, extensive exams and deep hygienic cleaning were all completed both professionally and fabulously! Dr. Duongs assistant ALEX is an excellent touch of class and supreme talent. The front desk is always timely and efficient. I had a wonderful time each and every visit at: Absolute Dental Rainbow/ Patrick LV, NV. I recommend Dr. WENDY DUONG and her "top notch office" of "perfectly performed dentistry" to: All Of Las Vegas! I promise you will leave with a good attitude and A GREAT SMILE!!!
Positive experience: Dr.Le and Nurse Alex were amazing, I appreciate how smooth they made my tooth extraction and overall time there. I do not like however that all of the front desk and admin nurses/staff were all out at lunch at the same time making a room full of people wait to be seen or checked in. Would’ve given in 5 stars had they better planned that especially since there were people waiting for almost an hour
Negative experience: I feel like my experiences has been going down every time I have to encounter with this location. My son has not been seen for his follow up for braces since November. Check ups for braces are supposed to be every 6 weeks, I called AND had a text conversation with a representative since it’s EXTREMELY hard to get in touch with someone for the braces and was told he didn’t have an appt for December. Okay I thought that was weird too. However, got a call for my other son to have another consultation for braces. I advised the rep that the dentist told us last time he was too young and rep assured me that another appt was needed. Scheduled and booked it and went to the appt only to get all the way in the back and even a x-ray got done to be asked, “how can we help you today?” Was told AGAIN he was too young! Oh okay I only requested the last 3 hours off of work for a false appt (sarcastic). Someone made a mistake. Okay whatever things happen. Got a call today needing to schedule an appt for my oldest son for braces and it was already scheduled. I was not home and advised the rep that I believe he is already scheduled but don’t have the appt card with me. She said to just bring the card on the date that he’s scheduled. I advised I wanted to schedule just to be on the safe side being that they are hard to get ahold of. So my son gets scheduled for MARCH! Lol I told the rep he hasn’t been seen since November and you’re scheduling him for March She said this is what was available and I asked her to confirm how often he is supposed to have a check up for braces and of course 6-8 weeks was said. Sooooo November to March… 4 months without having a checkup for his braces. Y’all can’t be serious. Like I why is not showing up as scheduled in the system? This is unacceptable and horrible service at this point. Being that I’m telling you that he hasn’t been seen since November she should’ve put me on hold to go speak to someone for another solution because March is out of line.
Myesha, we are sorry to read about your family's experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: At Absolute Dental what I have experienced the kindness of staff atnd the lessons and professionalism of the doctor how truly exceptional and care of health. I'm amazed and overjoyed with the results of a they awesome work there are done on me. I would definitely recommend to anyone. Thanks, for making me smile again!!
Fantastic experience: It was a good experience. Staff were alert, attentive, compassionate and friendly. My dentist took the time to explain everything and listened to my concerns.
Fantastic experience: In search of a quality dentist and knowing Dr. Cynthia from Vietnamese circles, I came by the office to be a patient and all of the staff were so nice from the get go. Dr Cynthia's assistant, Mel, was friendly and had so much fun energy in the morning. They were also able to squeeze me in for a cleaning and Dana did such a thorough/efficient job on it. I was in and out so quickly even with having to do x-rays. Dr Cynthia even went over the x-rays and pointed out a few things like some adnormalities in my tooth I should be sure to clean and pay attention to that no other dentist had ever informed me about! I'm glad to have found a solid place with such a great staff and a doctor who goes the extra mile in providing care
Positive experience: Really nice people, seems like a good office. A little annoyed at how expensive the cleanings are, $39 for an exam and X-rays to get you in the door, but then over $100 for a cleaning? Feels a bit like a bait and switch. I used to pay less for a cleaning in NYC. But everyone is lovely here, and I’ll probably come to this office now as long as I’m in Vegas.
Fantastic experience: 6/18/24 Update: I have revised to 5 stars (from 3). I received a call from the manager to listen to my story. She was kind and rescheduled my appointment for an earlier date. She will also discuss my feedback with the staff members at the scheduling desk. (Original review) Dr. Hsiang, the orthodontist, is great. I would give her 5 stars. The young lady who handled scheduling my next ortho appointment, not so much. I was there 6/5 and was told to come back in 2 months (8 weeks). The lady said, “That will be September 4.” I told her two months would be August. She tersely said, “8 weeks.” So I told her 8 weeks was actually July 31. She then rudely said there were no appointments July 31, and the soonest she could get me in would be August 21 (11 weeks). That means I will be wearing my last provided Invisalign tray for 3 weeks. (It would have been 5 weeks if I had scheduled her first suggestion.) Hopefully no emergencies come up where I have to reschedule. When I mentioned that I would run out of trays, another young lady who works up front said people just keep wearing their last tray until their appointment. It may not matter to the front desk people, but it matters to me that the additional time will prolong my treatment and results.
Negative experience: DO NOT give this place your business. They will take your money up front, never answer the phone, and makes you wait hours, even with an appointment. They don’t tell you upfront, but you can only come to THIS office once treatment is started. They over schedule and you are nothing but a dollar sign. They took another patient in and started work that was supposed to be done on my daughter. TWICE! It took for me to say something both times. Please keep looking! I wish I could leave negative stars!
Negative experience: Dr. Cynthia is amazing. Super informative, kind, and understanding! Office staff is OK, not very friendly or welcoming. Overall just an OK experience. Don’t know if I’d go back for future treatments.
Fantastic experience: Well What Can I say. I have trauma Issues with two things in life I am Allergic to Bed Bugs and I see a dental office and start shaking. PTSD for Real. To my surprise I explained this to my dentist assistant the first time. When he went to do the X-rays and saw me he said. WOW you truly are shaking and crying I said I told you it's internal. When I was 7 years old the dentist pull out a tooth and left me in my chair gushing blood and Saliva on my shirt, went to lunch and forgot about me. One hour me thinking I was going to die with so much blood on my shirt. No one told my mom I was done ✅. ️ When they come back and find me on the chair they was like OMG THE DENTIST called the assistant and fired her on the spot. Yet it was his responsibility. So the one person I did not visit for year was a dentist. Now this office knows this and has treated me like a scare baby with respect and joking around to smooth me out and keeping me at ease. I thank you so much. I truly recommend this office becuz they are nice polite people and great customer service. My assistant is so cute I be talking and talking that's how nervous he gets me in a good way. The Dentist always explains everything she always ask questions and now finally I am getting my smile back. I can't wait to do so. When you smoke allot the nicotine damages your teeth. People think you are doing drugs if they see a black tooth or broken one because it's not normal. I just see the reaction and let them think. I don't do drugs it was gingivitis that I had. I won't explain myself to no one. Now thanks to this office no more. Tooth coming out new ones coming in and a smile to make me confident again. And a Million dollars in sales coming baby. I can't wait to see me smile again. Thank you so much for your patience with me. 5 ⭐⭐⭐⭐⭐ Rating on Customer Service and thank you for being here for me to. Love you guy's. Highly recommend. LOVE Dee.
Fantastic experience: Great place! Everyone was really nice! I was called right away and didn’t even have to wait to see the doctor. It was also clean, precise and quick. ❤️
Negative experience: Very unorganized with scheduling. Originally I had an appointment for my minor on March 6 for her ortho and cleaning. Due to the hygienist not being on that day it had been rescheduled to March 5 at 4 p.m, I get a call at 1-2pm stating there had been cancellations and if i could come in sooner. I specifically told the lady “No, i need this day and time due to my work schedule”, I was told ok. When I got to my appointment they had said it has been rescheduled for next week! I was furious, it is not right to call and change an appointment when you had clearly been given the message of NO! What made it worse is they did not even inform me until I HAD WALK IN AND TRIED TO CHECK IN FOR THE APPOINTMENT. Fast track to the next week appointment on 03/13- they didn’t even do a cleaning they checked us in and told us to come back on April 2nd for the cleaning. The fact this business constantly changes their appointments and doesn’t even conduct the service of that same appointment is beyond me. I am happy to say we will be leaving this establishment as soon as her 2 year contract is up. This place is ridiculous. NEVER REFER ANYONE HERE. UNORGANIZED AND UNTRUSTWORTHY ESTABLISHMENT.
Rochelle, we are very sorry to read about your experience with our Rainbow & Patrick practice. Thank you for taking the time to share your feedback about the issues you encountered with scheduling appointments. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Negative experience: Schedule this appointment on the only day I had time to come in at 8 AM. Was my first visit ever had all my paperwork written out prior to the appointment. As I’m leaving, I get a text saying the doctor had an emergency and had to cancel my appointment today. So much for me being an excruciating pain today.
Mackinzie, we are sorry to read about your experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback about your first appointment with us. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: I AM TERRIFIED OF DENTIST!! I was a big baby. The Dr was SO patient with me she made me very comfortable. My wait time was no more than 10 minutes. The X- Ray guy was very gentle as I was in pain. This office is pretty far from my house. I swear I passed at least 5 other Absolute dentals on my way there. I was in so much pain I was tempted to stop . THANKFULLY I DON’T because this rainbow and Patric office was well worth it.
Fantastic experience: Office Staff is always awesome. The dentists , oral surgeon And anesthesiologist were all great-great-great! Many thanks to Doctor Calder and staff. Had a big Molar extracted yesterday and I am experiencing 0 pain today.
Joe, thank you for sharing your "always awesome" experience with our Rainbow & Patrick practice. We hope Absolute Dental made you smile!
Negative experience: The review below was written while I was in the chair. I found that not only unprofessional but wrong to ask a patient in the chair to write a review while in the middle of treatment so the bad review would be buried. I am grateful they could help me right away, but my experience with Dr Hong has been inconsistent. I feel betrayed by Dr Hong as every time I went in there I had something different. One time I went in I had a cavity in my wisdom tooth and needed to have it pulled the next time there was no mention of a cavity in the wisdom tooth. I had not had the tooth pulled. This happened many times. Dr V in this office was great and I always felt confident with his knowledge and diagnosis, however I could never get an appointment with him so I thought he was no longer with the office. I searched for this review often to write my real review but was unable to find it (not the best at reviews I guess) so happy I could find this. Buyer beware! “Dr Hong and Jessica rock! The office got me in on an emergency within hours and then was able to fix me up with a temp crown right away! I’m so grateful that I can spend my weekend doing fun stuff instead of staying home not feeling well! Thanks guys!”
Kara, we are sorry to read about your experience at our Rainbow & Patrick practice. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Negative experience: Had 8 teeth removed, 4 wisdoms and 4 others. Surgery went well, no problems there. I return for my impressions as the extractions and partials were covered by medicaid. I return AGAIN 3 weeks later just to be told, RUDELY, that I didn't have enough teeth pulled for medicaid to cover it so now I have to come out of pocket $2500. This place pulled a bait and switch after I had actual surgery. Never returning. I'll get my partials elsewhere.
Lazer, we are sorry to read about your experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback about your partials. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: Saw Dr Duboff. On rainbow/Patrick Had tooth pulled He is very professional And a great sense of humor! And pretty good at pulling stubborn tooth! Only suggestion is to new patients.. Read the paperwork they highlight you may not want financing texts Other than that 5 stars
Randy, thank you for sharing your five-star experience with Dr. Duboff and our Rainbow & Patrick practice. We hope Absolute Dental kept you smiling!
Negative experience: To many incompetent Dr.s Went to have a tooth pulled a tooth. "Dr" came in and was preparing to pull the wrong tooth... he had to go check!!! Then they couldn't find my x-rays. When that was sorted out, lady comes talking about $XXX , NOPE, not the amount discussed. I got up and left. I do not recommend
Misty, we are sorry to read about your experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Positive experience: Very nice staff, always greeted with a smile, Katrina took care of me today and was amazing. All the way from getting me situated to the soothing sounds of Alicia!
Laharyl, thank you for sharing your positive experience with our Rainbow & Patrick team. We hope we can earn five-stars during your next visit and that Absolute Dental kept you smiling!
Fantastic experience: The service here is unbelievably, absolutely, astonishing. From the moment you walk in and are greeted by CC , down to Monica in finance, Ivette my dental assistant made sure I was comfortable and relaxed at all times. Dr Duboff was kind, gental, and professional. He was in and out with my tooth extraction. God bless this establishment. I feel like my mouth is in good hands.
Ciara, thank you for sharing your five-star experience with CC, Monica, Ivette, Dr. Duboff, and our Blue Diamond team. We hope Absolute Dental kept you smiling!
Negative experience: First I would like to say I have never felt less important in my life, I come in for my appointment sign in wait 2 and a half hours come up to the counter for the lady to say she forgot to give my paperwork to the doctor. This past year and the last my grandmother became Ill due to health conditions, I was the one to take care of her. When I came back into the office to get my braces looked at the treatment I got from office staff and management was disappointing and absolutely disgusting, I felt discriminated against in more ways than just my skin color. The office staff treated me like I was literally nothing, they then said they would call me back last Friday it has now been a week no call back. This location has been the worst experience, not only am I grieving but I’m also having to deal with this treatment from a dentist office. No follow ups no call backs and when you’re in office you wait 3 hours. Angela was originally the person I was working with and she has not reached out to me I am usually reaching out to her, they have left me with just brackets in my mouth causing cuts and injuries. They said they would run my insurance and give me a call back or ATLEAST update me knowing I am in pain. LITERALLY THE WORST DENTIST OFFICE.
Destiny, we are sorry to read about your experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: The entire staff at Absolute dental has been very helpful in my operation and care of my teeth. Thank you. Dr. duboff Nancy and Ivette for your help! I love my new teeth!! I recommend this place for all your dental work.
Erwin, thank you for sharing your five-star experience with Dr. Duboff, Nancy, Ivette, and our Rainbow and Patrick practice. We appreciate your recommendation and hope Absolute Dental kept you smiling!
Negative experience: Worst experience of my life. If I had the option to not click on a star I wouldn't. I had my fillings done just so they can come out 2 weeks later. I paid for my fillings the day of my visit all to be hit again with a balance of $80.00. I'm sure there's a billing error. My fiance had a new patient appt.His insurance information was verified but not added to his account. The receptionist at the check out didn't even attempt to look up the information online for my fiance to be seen. I was 3 hrs in waiting...Patients there were complaing about the wait time. I told the receptionist that all this wasn't fair to me or other patient to be treated this way. She responded with" OH WELL LIFE ISNT FAIR." SHES LUCKY SOMEONE WASNT GHETTO ENOUGH LIKE HER TO SMACK HERE TEETH OUT OF HER MOUTH FOR BEING RUDE. ITS OK I'LL TALK TO YOUR BOSS MONIQUE AND YOUR BILLER COME MONDAY. LONG STORY SHORT DONT SEE THESE PEOPLE UNTIL THEY GET THERE FRONT DESK TOGETHER.
Fantastic experience: Dr Duboff and Ivette were amazing. I'm one of those weird people who love the dentist and who will drive to the ends of the earth for good customer service and the didn't disappoint. No pain in my teeth or my wallet and wonderful service. I'll be back.
Mischa, thank you for sharing your five-star experience with Dr. Duboff, Ivette, and our Rainbow & Patrick practice. We appreciate your kind words and hope Absolute Dental keeps you smiling!
Fantastic experience: This place has helped me a lot and has always made me feel comfortable, not only that but they make sure that I’m doing everything right as well. Dr. Michelle Hsiao helped me a lot by recommending me different things to do to help my gums and even rechecked my gums to make sure everything was fine. Thank you to Dr. Michelle and everyone else at that location.
Joemee, thank you for sharing your five-star experience with Dr. Hsaio and our Rainbow & Patrick practice. We hope Absolute Dental keeps you smiling!
Negative experience: Showed up for my sons appointment and 30 minutes after his appointment I'm told they don't have the paperwork from the other office. They said they cake and don't get an answer so they have me call and of they don't respond I have to pay $190. I asked why if I showed up and it's not my fault that they don't have what they need. She says I can't leave without paying today and she can't bill me. The whole time I'm being extremely calm and nice and the girl was trying to raise her voice at me. Finally she says I can reschedule and I don't have to pay. Overall bad customer service.
Paolah, we are sorry to read about your experience at our Rainbow & Patrick practice. Thank you for taking the time to share your feedback. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: First let me say the work is fabulous. This location is great .everyone is very nice and professional ..Monique explained the treatment process great and let me know my options. .. Yenny so nice from the time I called and in person. This was the best experience
Tomika, thank you for sharing your five-star experience with Monique, Yenny, and our "very nice and professional" Rainbow & Patrick team. We hope Absolute Dental kept you smiling!
Negative experience: Had a great experience at this location with Dr. Duboff & Nancy. The procedure was smooth & painless. Very nice staff. I’m back on here to take down the 5 stars to a 1 star. I thought this place was a wonderful experience but it turns out patient care is not a priority. This morning I made a phone call to the office to let them know that my stitches had came loose and I was only concerned if I should be seen since oral surgery was less than 24 hrs. The person I spoke to on the phone was the “office manager” , she told me that today was too booked and that I could come in on Monday. By then what would happen to the healing process ? Would the bone graft fall out? Shoot, how would I know? That’s why I’m asking you? I didn’t mind having to wait to be seen but the fact that today was not option because “we are too booked and all our patients have scheduled appointments…. im not licensed to tell you anything about you what you should or not do.“. I feel like a response like this would’ve been more appropriate.. “ I’m so sorry to hear your stitches came loose. We don’t have any openings for today but I understand you just had oral surgery yesterday , our staff will try our best to work you in!Just keep in mind waiting time will be longer than usual. “ What was so hard to be kind to others? What is so hard to have a bit of compassion? Would you like your family to be treated this way? Maybe I caught her on a bad day? Whatever it is it couldn’t have been as bad as mine? While my house was burning down , I drove to your office because I needed peace of mind that my surgery site was ok . Yet, I come into the office express how I felt like I wasn’t treated with respect and compassion on the phone.. “office manager” goes off and starts complaining that I had said “ I can’t be seen?” That supposedly that’s not what she was saying on the phone…Well excuse me, what does “ we are booked today “ mean to you? She seemed like she just wanted to argue and feel empowered because she’s the “office manager”. Not ok, you guys need to hire a manager with better qualifications & great customer service skills. Someone with compassion for people. We come to you broken, yes it is your job to help others feel better and provide with the most excellence patient care. That’s a priority. Thank you for Daniel for taking your time to check out my stitches & your compassion towards my situation. I appreciate you.
Jennee, we are sorry to read about your recent experience at our Rainbow and Patrick practice after your "great" experience three days ago. Thank you for taking the time to share your feedback. Would you kindly reach out to [email protected] so we can better understand what took place and try to make this right?
Fantastic experience: I don’t like the dentist at all but this was my best experience.. Bonita is so nice and great makes you comfortable & Ivette have a great personality and very attentive. & the Dr he did great work & made me proud
Zack, thank you for sharing your positive experience with Bonita, Ivette, and our Rainbow & Patrick practice. We hope Absolute Dental kept you smiling!
Fantastic experience: Staff were very nice. Wait was not very long. Went in exrsys did not dig into my gums like normal. Dentist came in shot me with novocaine and I didn't feel it much. He was very gentle. Pulled my 2 wisdom teeth. No pain at all. Last time I had a wisdom tooth taken out I was in excruciating pain for three days. This time I had 2 taken out and next day no pain at all. I recommend this dentist to anyone
Thank you for sharing your five-star experience with our Rainbow & Patrick practice. We hope Absolute Dental kept you smiling!
Fantastic experience: Nacy was a great assistant with my wisdom teeth removal! Very fast and easy. The whole staff was very nice as well as the Orthodontist. The assistants that day also helped me stay calm before the extraction, and made great conversation!
Alec, thank you for sharing your five-star experience with Nancy and our Rainbow & Patrick practice. We hope Absolute Dental kept you smiling!
Fantastic experience: My experience was pretty good! The most beautiful and wonderful assistant Nancy was courteous and pleasant; The Dentist I think his name is Duboff ( apologies if I got that wrong) was really good, when he came in he did his good work, made sure I was satisfied and my crowns fit good and I was done! Excellent people and excellent work all around!
Thank you for sharing your five-star experience with Nancy, Dr. Duboff, and our "excellent" Rainbow & Patrick practice. We hope Absolute Dental kept you smiling!
Negative experience: Everyone in this office is very nice but the wait time is atrocious. Be prepared to wait 90+ minutes. I’ve been through it three times and it’s been a 60-90 minute wait every time. An acceptable wait time is no more than 30 minutes or why schedule the appointment time if it won’t be anywhere near that time before you’re seen? It’s damn near impossible to plan the day out properly and I’ve missed other plans because of this. I also show up early hoping to resolve it and it doesn’t matter.
River, thank you for sharing your feedback about the lengthy wait time during your visit. We are sorry to read about your experience and hope we can make it up to you during a future appointment.
Fantastic experience: The team and doctors are awesome! They make you feel very comfortable and do great work! They listen to your concerns and make you feel confident that they can take care of it! Really great group of docs, assistants and dental hy’s!!!!!
Melita, thank you for sharing your positive experience with our Rainbow & Patrick practice. We hope we kept you smiling!
Fantastic experience: Scheduling was easy and thorough. Parking and surrounding commercial eateries and businesses were a pleasure to see for my future reference. Rainbow and Patrick is a controlled traffic lighted intersection. Consultation aspect of my visit was pleasant and informative. A complete explanation of procedures and comfort level while in the chair was very nice. My Q&A with Dr Je and staff was very informative. Predictions of my future procedures, cost and timing was most helpful.
Gerald, thank you for sharing your positive experience with Dr. Je and our Rainbow & Patrick team. We hope Absolute Dental kept you smiling!
Fantastic experience: I just want to thank Dr. Je Nancy & Evette for such great work . Dr. Je hands down is the best Dentist ever I’ve never met a more patient understanding Dr in over 40 yrs and I’ve been seen by many let’s not forget how incredible her dental work is when I was told that my front bottom teeth were up repairable Dr Je repaired them making me one satisfied patient . Nancy is very outgoing her dental work is impeccable very nice and she very attentive to your all your concerns & needs. Evette also was a very knowledgeable nice funny young lady over all my experience with Absolute Dental has been truly amazing I would definitely recommend there services . Let’s not forget about the ortho surgeon he was fantastic it was over before I knew it . Way to go Absolute dental!
Charmaine, we absolutely love reading about your recent experience with Dr. Je and our Rainbow & Patrick team. Thank you for recognizing our team members; we hope they kept you smiling!
Fantastic experience: Dr. JE and her staff is so beyond kind. Ivette and Maureen went out there ways to make sure I was 100% comfortable and they were personable. Beyond proud and happy to cal this my new primary dentistry! Highly recommend
Thank you so much for sharing your experience at our Rainbow & Patrick location. We appreciate your recommendation and kind words about our team!
Fantastic experience: I was seen by DR. Je and Ivette. These ladies were amazing! Super sweet attentive and gentle. I ended up needing 7 fillings and they got them all done in two visits, five days apart from each other. This place is amazing. I will definitely be back.
Heidi, thank you for taking the time to share your five-star experience with our "amazing" team. We hope Absolute Dental kept you smiling!
Fantastic experience: One of the best dentist appointments I have ever had. The entire experience was pleasant with the informed, patient, and kind staff there. From my intake and photos with Staz and Ivette to my checkup with Dr.Je to my cleaning with Maureen and Keeyona I was well taken care of and experienced no pain whatsoever. Throughout the process everyone was friendly and knowledgeably answered my questions. I left with a better smile, great recommendations for further caring for my teeth and no anxiety about the next appointment. I will be returning for my future dental needs.
India, thank you for sharing your positive experience at Absolute Dental! We will be sure to share your kind words with our entire Rainbow and Patrick team. We hope we made you smile!
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