Johnson Family Dental
Information about Johnson Family Dental
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: (closed)
- saturday: (closed)
Family owned and operated dental clinic.
Our comment from Best Dentists Club about Johnson Family Dental:
Johnson Family Dental is renowned for its exceptional patient care and a welcoming atmosphere. The team goes above and beyond to ensure comfort, as evidenced by numerous positive reviews highlighting the friendly demeanor of the staff from the reception to the dental professionals. Patients have expressed their appreciation for the thorough and gentle procedures, with many noting that their visits are pain-free and efficient.
Key highlights include:
- Highly professional and friendly staff
- Same-day treatment options for emergencies
- Comprehensive explanations of procedures and treatment plans
- Clean and well-maintained clinic environment
- A strong focus on patient comfort and satisfaction
Overall, Johnson Family Dental has established itself as a trusted dental practice that prioritizes the needs and well-being of its patients, making it an excellent choice for anyone seeking dental care.
Johnson Family Dental: Reviews
Fantastic experience: From the receptionist and the dental assistance to the doctor, was a pleasure to meet with and they made me feel at ease. And they supplied me with financial institutes that could help my situation. They went above and beyond my expectations. Thank you so much.
Donald, welcome to our family practice. Helping patients obtain the care they need is paramount for us. Thank you for the kind words!
Fantastic experience: I had some pain and needed to see a dentist that was close by. I was recommended to see Johnson Dental and they truly are great at everything they do. My fillings were done on the same day as well as got other dental issues met. All the staff were great and there was not alot of wait time. Everything was done to perfection. I highly recommend this dental family to anyone. Thank you all!!!!
We appreciate your kind review! Offering same day treatment is a daily goal for our practice. Thank you Lisa for being an important part of our family practice!
Positive experience: Very friendly and a welcoming staff
Thank you Stephanie
Fantastic experience: Appreciated the clear explanation and the gentle care by the hygienist.
Thank you Kathy. It was nice meeting you & your husband.
Fantastic experience: Very efficient, very one there very friendly and concerned about how your teeth are doing!! I HIGHLY recommend them to everyone one I talk to!
Thank you Daryl!
Fantastic experience: Always ready to take care of their patients.
Fantastic experience: I really appreciate the Johnson family dentist office for accommodating me on short notice. Lindsey and Dr. G were amazing. I highly recommend this dental office.
Dr G & Lyndsey are great assets to our team! Thank you so very much.
Fantastic experience: Additional to excellent dentistry services, the JFD practice is always on time, highly professional and very friendly.
Thank you John!
Fantastic experience: Very kind loving caring staff they're really dedicated to the job they are there to do
We value the kind word & appreciate you trusting us with your dental health. Thank you
Fantastic experience: Johnson Family Dental is a great dental clinic. The staff is friendly and professional. I had a cleaning and check-up done recently and everything went smoothly. The dental hygienist did an excellent job and the dentist was very thorough. The clinic is clean and well-maintained. I would definitely recommend this dental practice.
It was nice meeting you Vickie! We appreciate the kind words about our practice. We strive daily to exceed expectations. We are excited to see you in December.
Fantastic experience: Doctor G and hygienist Katrina were excellent today. Very thorough, professional, and friendly. Highly recommended.
Thank you Richard. We are grateful to have Dr G & Katrina on our team.
Fantastic experience: Rachel is the BEST. She’s so professional and personable!
Thankyou! We love Miss Rachel.
Fantastic experience: Very customer caring staff. They are very thorough.
Thank you Don. It was meeting both of you today.
Positive experience: Very friendly and knowledgeable staff. I came in for a routine teeth cleaning and examine. The dental hygienist was very informative on my current dental health. I am looking into a single dental implant. The dentist explained the procedure, why I was a good candidate and the office gave me an estimate of costs and insurance coverage. An excellent dental office.
Thank you
Fantastic experience: My first visit was amazing. I have not had to look for a dentist in almost 24 years but I needed a dentist in my network so my insurance would pay so I chose Johnson Family Dental. All the staff were nice and I felt very welcome there from thr first time making an appointment to walking in the door and talking to the receptionist to the dental hygienist cleaning my teeth and finally meeting the dentist. I am so glad I chose them for my dental needs.
Cindy, so happy you enjoyed your experience with us! We are so glad you are a part of Johnson Family Dental.
Fantastic experience: I had a crown pop off and went in the next day without an appointment to see if they could put it back on. Their staff worked me in and I was out the door in less than 30 minutes. And at no cost. Very friendly and accommodating staff.
Thank you Joe!
Fantastic experience: I’ve had the same dentist for over 20 years and going somewhere new is a little scary. I was welcomed and Check in was so easy, All the staff was so friendly and especially Jessica. Jessice gave the best care while cleaning my teeth. Thank you Dr Johnson for the attention and care that I received. I know I’m going to love my new Dental Practice.
Thank you Linda! We appreciate the kind words & Jessica is a great asset to our team.
Fantastic experience: Great job, crown was a perfect fit
Thank you Stan
Fantastic experience: The office is wonderful, the front desk, hygienist and dentist have been great! Definitely recommend!
We appreciate the kind words! Thank you for being a part of our family practice.
Fantastic experience: Dr. G, sydney and the lady who numbed me were awesome. 3 teeth extracted in no more than 10mins and no pain at all!
We are truly blessed to have the caliber of staff that we have. Thank you!!
Fantastic experience: Very high in care, friendliness, and knowledge. I highly recommend them.
Thank you Ken! It was nice meeting you
Fantastic experience: Super friendly dental office from check in to check out, everyone was great! I am terrified of the dentist, but MaKenna was super friendly and explained everything. She was great at answering all my questions and very patient. Dr. Austin was fantastic as well.
Kristen thank you for the kind words! We understand that coming to the dentist is not fun for everyone, welcoming each patient & taking the time to answer questions is priority with our staff; Makenna & Dr Austin are GREAT!
Fantastic experience: Great service and atmosphere. We love our dental hygienist! Rachel is great!
Thank you Tim. Rachel is wonderful!
Fantastic experience: I experienced another impressive visit to Johnson Family Dental. Had an outstanding cleaning experience and met a new dentist. Thanks Dr Johnson's for providing me with upgrading vivits.
Thank you Robert. Dr G is a wonderful addition to our team.
Fantastic experience: The most amazing people working there,they show pride in there work,they spend as much time needed to give you a perfect smile. I have never in my 60 years had the best experience in the world at a dentist. Will be recommending them to everyone.
We are blessed to have the team that we have. Thank you for being an important part of our family practice
Negative experience: Service has declined. Production seems to be the priority over the patient. I will going elsewhere for treatment.
Damon, it is disheartening to hear that you believe we prioritize production over patient care. We respect our patients, wish to provide quality services, and be informative of all treatment options. We apologize for any inconveniences.
Fantastic experience: Everyone was kind and welcoming. Katrina did a great job explaining everything during my cleaning—she was very thorough and gentle. The doctor also performed a careful, professional exam.
Thank you for being a part of our family practice. We love Ms Katrina! She is a great asset to our team.
Negative experience: Long story, I had four fillings done here in good faith that there would be quality and professionalism. There were some red flags (like craftsman tooth boxes for dental equipment) that I sadly ignored. Had concerns after one of my fillings where bad because I had extreme sensitivity (more than I had before I had the filling done), and the doctor told me it was normal, and that they could re-do the filling but didn't think it was necessary and checked all of my fillings they did (which were my first cavities/fillings I've ever had done) and said they were all perfectly fine. They did a zinc oxide treatment on it that I was assured wouldn't stain my teeth--it did and then some. The tooth with sensitivity and three others were stained green/grey and I was absolutely mortified. They brought me back same day, so an hour long appointment got doubled with me coming back. No apology from them, and they couldn't explain what happened. They offered to try to polish it off or do the fillings but were still adamant it wouldn't do anything. Decided to polish off the staining and "wait and see" for longer as the dentist said, to see if sensitivity eased after 2 months (since procedure). They were able to polish it off the staining but it most certainly made it more sensitive. They gave me a free $20 Amazon knock-off toothbrush I guess for all of my trouble. I was very unhappy with the whole experience so I got a second opinion and made a long drive to a new dentistry. They not only quoted me the same work for substantially LESS cost, but they were also less invasive, more modern, the office was impeccable, friendly and professional. The most unfortunate thing was they told me all of my fillings were SOFT and about to pop off. Terrible news. I am going to schedule with them and pay for my filling all over again because today, a filling popped off--and it was on my "good side" I thought was did right. It's been less than 6 months since it was done. No, I'm not going to come back to get them to do it all again, even if it was free...they messed up all of my fillings and I'm holding my filling in my hand. I don't trust them. If you're young and wanna keep your real teeth as long as possible, go elsewhere.
Faith, we truly apologize for any miscommunication on our end and the treatment difficulties you have experienced at our office.
We are unsure what a "craftsman tooth box" is, but if you meant a basic tackle box (for organizing small pieces of dental equipment) then you are correct. We apologize for offering you another same day appointment to try and resolve the initial issue with the previous appointment earlier in the day. As for billing, insurance providers (not the office) always dictate the dental fees for certain procedures and we take pride as an office to be able to give our patients the best treatment estimates up front.
If you are young and want to keep your real teeth, we will always recommend brushing with an electric tooth brush, flossing regularly, and have a professional cleaning at least twice per year. We truly hope you are comfortable and pleased with your new dental home.
Fantastic experience: This was my first visit. Each person that I interacted with was professional. The exam was thorough and the staff provided a treatment plan as well as the cost of the plan. I left happy.
It was nice meeting you today Richard! Thank you for joining our family practice.
Fantastic experience: My very 1st visit with Johnson Family Dental was very surprising: I was having a tooth that had been hurting for a while. Absolutely no waiting, got an appointment the very next day I was called from the waiting room before I even got set down. The girl was very friendly and inviting, got to work immediately, asking questions,taking X-rays and had a plan of action. The Dr. had me numb and tooth extracted and was very kind in explaining what had happened with my tooth, and already had a plan for some more extractions that i will need and I was out the door with in an hour . I'm sure my next visit will be more of the same, very friendly and professional office .
Thank you Gail. We strive to offer same day treatment as much as our schedules allow. Making sure that the patient understands what we are doing and why we are doing it is a focus point with our staff. Thank you for being a part of our family practice!
Fantastic experience: Everything went great. Thank you for being so organized and got me out quickly. Later, Terry
Later gator
Fantastic experience: Had a great visit, always do a great job cleaning and giving advice on teeth.
Thank you so much for your review Craig! We appreciate the 5 stars!
Fantastic experience: Had a dental emergency and my own dentist couldn't schedule me till November. I've heard good things about the Johnsons and called to see if they could get me in. They offered a same-day appt. I was very impressed with the billing, the staff and the dentist. All top notch. Happy surprises are few and far between these days and so great when they happen! Thank you Johnson Family Dental!
Thank you for the kind words January. We try to offer as many same day appts as our schedules allow. Again, thank you for the kind words
Fantastic experience: It has been an amazing experience I never thought I would find a dentist office as good as I had in Kissimmee, Fl. The kindness, attention to everything detail and the pleasant atmosphere has been wonderful. They truly care about their patients. So glad I choose them to take care of my dental needs.
Offering a caring & attentive environment is a priority with our staff. We are blessed to have each & everyone of our staff members! Welcome to our family practice.
Fantastic experience: Thank you for fitting me in today. My cap fell off yesterday. Very nice and reassuring.
Thank you!
Fantastic experience: Very qualified staff. Very clean and comfortable. Always trying to help take care of any problems you have.
Thank you Terry!
Fantastic experience: Truly, the most gentle teeth cleaning I have ever had made going to the dentist much more comfortable nice to meet everybody very friendly. We will see you next week.
Thank you so much Ben. We look forward to seeing you next week
Fantastic experience: Very attentive. I highly recommend this office! Excellent care!
Thank you Karen!
Fantastic experience: I felt very welcome there as a new patient. All options of treatment were discussed with me but no pressure tactics. They listened to me and took their time even as I was the last patient there for the day. The women at the front desk are very kind and helpful. Staff seemed to get along very well and had a good rapport with one another.
Thank you for the kind words. We try everyday to make sure patients know what we are doing and future treatments needed. Our staff mean the world to us, we are blessed to have them work alongside of us!
Fantastic experience: No waiting, had 9 a.m. appointment, got there 8:50 & they took me in back. No problem with cleaning. All very friendly and professional.
Thank you
Fantastic experience: Very satisfied with my visit to Johnson family dental practice
Thank you Dannie. Welcome to our dental family
Fantastic experience: Great dentist!!! Moved here from Michigan and very impressed with all of there work!!!
Thank you Todd. Happy to have you in Tennessee!
Fantastic experience: Rachel was super kind and informative in helping me understand everything we discussed! Super knowledgeable in her work. Dr Johnson has a great staff
We take pride in the staff we have! Thank you Stephany
Fantastic experience: Thank you for getting us right and everybody was just so awesome. Thanks for all your help.
Thank you Lorraine!
Fantastic experience: has been a long time since I visited a dental office they were easy to talk to .. showed me what they had found.. Actually it was very comfortable and felt like I had been going in for years
Steve, thank you for the kind words. We know that going to the dentist is not fun, we strive to make each visit as comfortable & stress free as possible.
Fantastic experience: I highly recommend Johnson Family Dental, my dental hygienist Brianna is the best! She is very knowledgeable and very friendly. She always makes me feel very comfortable and I am so happy with the work she does. The front desk receptionist is also nice, I love this place and I love Brianna’s work. You guys are the best, thank you so much for all you do!
Thank you Theresa! We are blessed to have Brianna!
Fantastic experience: My husband Michael went in this morning with tooth pain. His options were fully explained. Austin preformed 2 root canals. My husband was very impressed as he experienced absolutely no pain. It was a pleasurable experience.
We are thrilled we could help Michael this morning! Same day treatment is priority when our schedule allows. Thank you!
Fantastic experience: Everyone from the front desk to the Dentist are highly skilled and friendly. You truly feel like you’re part of the family. Effectively run and super clean.
Thank you Kraig. We are glad you are a part of our family practice!
Fantastic experience: Awesome dentist. Great staff. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Thank you Barry! We are blessed with the staff we have.
Fantastic experience: Everyone in this office is amazing!!! From the front staff to the back staff. I am very pleased with my cleaning from Makenna and the fillings I had placed by Dr. G! I am extremely pleased with how professional and down to earth this office is. Great environment!
We appreciate the kind words Sydney. We are proud of the staff we have and the great care they offer each day.
Fantastic experience: Katrina did a wonderful job cleaning my teeth!
Thanks Brianna
Fantastic experience: JESSICA WAS THE ABSOLUTE BEST HYGIENIST I HAVE EVER HAD! She was so thorough. Very very talent hygienist.
Thank you Jessica
Fantastic experience: Very welcoming dental office from the moment you open the door. The two ladies at the front desk were so kind and cheerful. My hygenist, Katrina, wasn't much of a talker but she took her time and did a good job. Dr. Austin was efficient and quick on checking to make sure everything was good. My teeth are cleaner and I look forward to going back in 6 months.
Thank you Heather. We love Ms Katrina & Dr Austin. See you in 6 months!
Fantastic experience: We love this dentist office. They treated us like family. We had our teeth cleaned with no pain. I highly recommend this place for all your dental needs.
Thank you for the kind words! Welcome to our family practice.
Fantastic experience: Checkup was very thorough. Didn't try to up-sell me on items, which I have had issues with in the past. I appreciate the work they do.
Thank you for the kind words. We appreciate the staff & patients we have.
Fantastic experience: Excellent dental cleaning with Rachel. Easy to get an appointment.
Ms Rachel is great! Thank you Diane
Fantastic experience: Knowledgeable in the field of Dentistry. Friendly, Kind, and Compassionate. Let's you know when upcoming appointment is. Gets you for same day emergencies. I highly recommend them. Been going there for 1.5 years. Also you can pick your dentist and hygienist.
Thank you Patricia. We appreciate our staff for their knowledge & passion to help our patients.
Fantastic experience: I got my partial today. To some people you don't really see it but I did. I'm happy and excited about having teeth again
Thank you Selena! Beautiful!!
Fantastic experience: I am so impressed with this practice. Everyone I encountered was very professional as well as kind. I feel like I am in good hands will be using Johnson Family Dental for all of my dental needs.
Thank you for the kind words Kim. We appreciate the patients we have @ Johnson Family Dental!
Fantastic experience: Got me in last minute and did a great job. I have found my new dentist in my new home state
Welcome to Tennessee & we are happy to have you @ Johnson Family Dental!
Negative experience: I've been a patient here for about 2 years. I was pleased until the beginning of this month. I had an appointment fot a cleaning on July 1st. I received 5 texts and 1 email reminding me of the appointment. The last one was the day of. I showed up and the office was closed for the week. Not one text said that. They were to return on the 8th. I left a voicemail on the 1st. I waited until today, the 17th, thinking they might at least call to apologize and offer to reschedule. Nothing. I informed them I'm going to find another dentist. Poor patient service, especially because it was their error.
Thank you Lisa
Fantastic experience: Very friendly atmosphere. Jessica has been my “assigned” hygienist from the beginning. I enjoy having a dedicated person that understands my preferences. Everyone is great at the office and they all provide great customer service. See you in 6 mo! Thank you!
Thank you Stan! We love Jessica!
Fantastic experience: Very professional and pain free experience. Thank you. I came in with toothache and left with two temporary crowns. Excellent treatment and I will see you again
Thank you Ellen
Fantastic experience: Makenna was very friendly & professional. She does an excellent job.
Thank you! We love Ms Makenna
Fantastic experience: Purgood experience! Nice employees and darn good at what they do! Have had fine success with the practice! Much obliged for all y’all have done and your hard work!
Thank you Bryan! We appreciate you!
Fantastic experience: Jessica is always prompt, efficient, knowledgeable and kind. I have never had anything less than excellent care at Johnson Family Dental office!
Thank you Melissa
Positive experience: I had to wait 30mins after my schedule appointment, but turned out to be worth it. Excellent cleaning and advice. Dr visit was knowledgeable about TMJ. Very pleased!
Thank you Stephen. Unfortunately, we do at times fall behind in our schedules; it is a priority to give each patient the care & attention each deserves. Thank you for our patience and understanding!!
Fantastic experience: I put off for years going to the dentist. Of course I had an emergency. Johnson Family Dental got me in quickly. Very pleased with my visit. Dr. G was very thorough in explaining my procedure. The staff was very friendly.
We understand that going to the dentist is not fun for everyone. Focusing on same day treatment & giving as much information & education as we can is top priority for our staff.
Fantastic experience: Had an emergency with a tooth. They got me in right away. Turned out I had a cracked molar and needed an immediate root canal. Dr. Austin did a fantastic job! I've heard horror stories about them and the possible pain afterwards. He definitely knows what he's doing, no pain or discomfort whatsoever!!!
Danyell, We are so happy that we were able to help! Dr Austin is very talented in the procedures that he does. Thank you for being a part of Johnson Family Dental
Fantastic experience: Wonderful office staff and cleaning was very thorough. Dr. A was kind and explained his thoughts about his evaluation. He asked me questions and then I proceeded to schedule my next appointments. Informative with no pressure. Had a good feeling when I left
We strive daily to take time with each patient & thoroughly explain treatment. Thank you for the kind words.
Fantastic experience: The appointment was great. The staff upon check in was seamless and Jessica was wonderful and cared about me and treatment. Dr. Austin explained my treatment plan and options so I could understand what was needed.
Belinda thank you for the kind words. We try to make our check in & transitions to treatment as seamless as possible. We are blessed to have Jessica on our team. Patient education helps everyone know & understand why we are suggesting treatment. Thank you!!
Fantastic experience: Very happy we are new to TN and couldn’t be more pleased with the service and information we’ve received I would recommend them to anyone
Thank you so very much! It was a pleasure meeting you both!
Fantastic experience: This practice took care of an issue that was caused by another dentist fixed it. Everyone was customer service oriented. They care about their patients making sure that the best care.
We appreciate your kind words! It was nice meeting you & your husband. We look forward to caring for you in the future.
Fantastic experience: Super nice very professional people who care a lot for their patients
Thank you Dave
Fantastic experience: I really appreciated how well my teeth were cleaned. She was gentle and did a great job. My overall care was excellent!
Thank you Isabel! We love Ms Brianna!!
Fantastic experience: Johnson Family Dental my first visit! Yesterday Awesome they treat you like your own family very,concerned all the staff teams their Awesome! Give them 100% Thank you so very much! Gloria Smith
Gloria it was nice meeting you yesterday. Thank you for the kind words! Same day treatment is a priority for our staff. We look forward to seeing you in the future.
Fantastic experience: Another pretty big procedure that had my anxiety through the roof - but Dr Johnson and his incredible colleague took time to explain, calm, ensure that there was ZERO pain, and made everything as comfortable as possible for me… again. The care, knowledge, and support that this office shows to their patients is absolutely unmatched! I’ve never had such “peaceful” dental care in my life. I can honestly say this after having a root canal in the spring and another crown prepped today. From the front desk to the very back of the building, everyone is just so KIND… a blessing for patients like me!
We appreciate the kind words. Dr Johnson has an amazing ability to calm & reassure patients while taking to time to fully explain each procedure.
Fantastic experience: Very courteous, attentive, and calming… dental work is my personal nightmare but they made me feel feel peaceful and I was very trustful there. So appreciative for medical professionals like these who do all of the above - plus listen to their patients.
Thank you so much for the high praises! We really appreciate it. Thank you Sonya!
Fantastic experience: Jessica Wiggins is a 5 Star Hygienist! She provides a calm and professional experience that makes the visit always enjoyable. Johnson's Family Dental promotes a great atmosphere for all your dental needs.
Thanks Brad!
Fantastic experience: Called on Monday to ask for a NP appt. They got me in on Tuesday, I will say this was one of the best experiences I’ve had a dental office. From the front desk to the exam room, everyone was extremely nice and professional!
Thank you Macon! Welcome to our practice, we look forward to seeing you in the future.
Fantastic experience: Although I had a root canal, it was almost a pain-free experience. The dentist and her assistant explained each thing they were doing and were extremely sweet.
Thank you for the review
Fantastic experience: Office staff was efficient and polite. The Hygienist was excellent. Very knowledgeable about the different dental questions I had. Also helped me a lot with insurance. Very patient and did a great job.
Thank you Nicoule!
Fantastic experience: First visit with an issue. Was kept fully informed on what was happening and my choices. Procedure successfully and efficiently completed. Very happy with people and service.
Thanks, Mick! Thank you for taking the time to leave a review about your experience!
Fantastic experience: Excellent experience. Very friendly. Can safely say the first time I’ve had a good experience at a Dentist. Highly recommend.
Travis, we're glad you had a great experience at what can be an uncomfortable place. Thank you for your review!
Fantastic experience: First time patient today. Friendly staff. very thorough and efficient.
Jason, we are so happy to hear about your great first experience! Thank you for your review
Fantastic experience: Love my hygienist who has taken care of my teeth for 10 years. Love the johnsons too. Today I saw Mrs Dr Johnson. . Smiling faces at the front desk. Very clean environment ( that’s important to me) and all in all everything helped put me at ease. A1 rating from me and that’s good because I’m terrified of going to the dentist.
We are thankful for your kind review!
Fantastic experience: I was very impressed with the treatment I received. I’m not easily impressed with too much. But I was impressed with the staff and procedure process. I will be back
Thank you for the kind words! We appreciate you being a part of Johnson Family Dental
Fantastic experience: My son has very bad dental anxiety and they were Awesome! Ecspecially thank you to Rachel Jones for being understanding.
Thank you Shannon!
Fantastic experience: Brianna did a top-notch job cleaning my teeth—gentle, thorough, and now they look fantastic! Highly satisfied and grateful for her care. Thank you, Brianna!
We are blessed to have Brianna! Thank you Melissa
Fantastic experience: Wonderful service . I feel very comfortable there. Every one is so nice and helpful.
Thank you Kathy
Fantastic experience: Dr, Parrish made my experience for a root canal very good. A true professional made me feel comfortable and my dental health concerns were answered. Thank You Dr. Parrish
We appreciate Dr Parrish being a part of our amazing team!
Negative experience: Dr. Whitney had to correct a filling that her associate Dr.Tanner did on my back tooth. She explained that since it was a correction I would not be charged for the filling. While she was working on that filling she told me she was going to have to do the other filling that Dr.Tanner also messed up on the tooth next to the one she was currently working on. At no point during that visit was it discussed with me that I would be charged for the second filling correction. I received a bill for $155 for the spontaneous filling correction. When I called and asked to speak with the office manager on April 17 she was in a meeting and would call me back after talking to Dr. Whitney. She never called me back. I called back today and was told that I was responsible for the bill and they were sorry they didn't tell me they were going to charge me or collect payment at time of service. I've been going to this dentist office for years and never had a problem but this is unacceptable. If they would have told me upfront that I would be charged $150 for the second correction I would have declined. I have since canceled all my upcoming appointments for me and my husband. We will be seeking dental care elsewhere.
We apologize for the miscommunication on our end. We value patient-staff communication regarding treatment needs and costs. We hope you can appreciate that we have resolved the billing issue for you!
Fantastic experience: First visit to JFD after being patient for 40+ years in Chicago. Hygienist & Asst Dentist Jessica is fantastic and very informative. Dr Austin was professional and just as helpful in planning & concerns. Glad I have found a home for my teeth!
Thank you Wayne! We appreciate you being a part of Johnson Family Dental!
Fantastic experience: Had an infected tooth. Was able to get a quick appointment and Dr. Austin took care of the issue. Very professional office. Staff are great!
Thank you Andrew.
Fantastic experience: The staff worked me in to take care of a painful issue. They were all professional, kind, and courteous. Highly recommend!!
Thank you Richard.
Fantastic experience: Today was my first visit, but the Dr. I seen was awesome. She is a female, an I really think that the work she is doing for me, is gonna be awesome. We will see tho. But I would refer her to anyone
Thank you Cindy. We think Dr G is a great addition to our team.
Fantastic experience: The best dental experience I've ever had. Everyone was very nice and helpful. Jessica and Dr. Whitney were great. Highly recommend them.
Thank you Josh
Fantastic experience: I am a new patient and Dr. Johnson was very kind and helpful with the pain I was having. I think he went above and beyond to try to rid my pain before the weekend.
Thank you Bobbie. We understand being in pain is not fun & we make it a priority to relieve the issue causing the pain as quickly & efficiently as possible.
Fantastic experience: Had my 6 month cleaning at Johnson Family Dental with Jessica today . She is an amazing hygienist I can’t say enough good things about her she is very through and takes pride in her work . When I leave there I feel like my teeth have been cleaned and are in good shape she’s wonderful !! The dentist and staff are great to very friendly and helpful I have great confidence in my dental team highly recommend
Cindy, thank you for the review. So happy to have you as a patient and looking forward to taking care of your dental needs for years to come.
Fantastic experience: The timeframe I had to sit in the waiting room was zero. They had to extract a tooth. There was no pain. Everyone was friendly and smiling.
Thank you Kimberly. We appreciate you being a part of Johnson Family Dental
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