ProDental
Information about ProDental
65201, Columbia
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
ProDental offers comprehensive dental care to patients of all ages in Columbia, MO. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about ProDental:
ProDental is highly praised for its exceptional patient care and friendly staff. Many clients have expressed their satisfaction with the services received, noting that treatments, from routine cleanings to complex procedures, are handled with care and professionalism. Here are some highlights from user experiences:
- Compassionate and Accommodating Staff: Users frequently mention the warmth and friendliness of the staff, making visits more comfortable and less anxiety-inducing.
- Efficient Service: Patients appreciate the quick check-in processes and minimal wait times, which contribute to a smooth overall experience.
- Thorough Explanations: Dentists at ProDental, such as Dr. Wymore and Dr. Atsitty, are commended for their clear communication and for taking the time to explain procedures.
- High-Quality Care: Consistently, clients report that dental work is performed with precision, leading to positive outcomes and happy smiles.
- Supportive Environment: The clinic creates an atmosphere where patients feel valued and understood, particularly those with dental anxieties.
- Variety of Services: From routine cleanings to complex dental work, patients are pleased with the range of services available and the quality of care received.
Overall, ProDental stands out as a top choice for dental care, with many patients expressing their intent to return for future appointments.
ProDental: Reviews
Fantastic experience: I’ve been very happy with the work done at Pro Dental over the past several years. Everything from cleanings to crowns has been painless.
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Fantastic experience: Such an amazing dentist! Dr Wymore is very precise and knowledgeable, he squeezed me in when I was in excruciating pain and no one else would take me. Chanel is such an amazing person too, she was there for my entire appointment and super funny and comforting. Will be coming back to them over and over again. Thank you!
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Positive experience: Had a good over all experience. Good working me In. Great being seen immediately.
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Fantastic experience: Everyone was really nice. Explained everything step by step. Dentist was very helpful and gave me many options. Great experience. Thank you.
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Fantastic experience: I couldn't have asked for better service and care. I came to this office for urgent care as my provider was closed for the day. They took me in and everyone from the front desk to Dr. Ryan Wymore demonstrated the utmost compassion and professionalism. I am incredibly thankful to all in this office.
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Fantastic experience: Great experience. All personnel were very friendly and helpful. Dental work completed efficiently and with care.
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Fantastic experience: Very pleasant and timely. The staff was amazing.
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Positive experience: My last several visits have been a vast improvement from my first one! Everyone is very pleasant, my wait time is minimal and the Doctor I am working with now explains everything and communicates well. They work I have had done has gone very well with no issues.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 573-443-1525. Thank you.
Fantastic experience: I was treated with professional courtesy and skill and the staff made me feel like an old friend.
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Fantastic experience: Very kind and helpful crew. The work was well done and everyone was super friendly. I also greatly appreciated the honesty of everyone, and felt like they gave me the tools needed to make educated decisions about care.
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Fantastic experience: Pro Dental has wonderful people who work together!
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Fantastic experience: Dr Wymore and his team do a very good job, are careful and use the right approach to dental work. Kimberly and Shelby are very nice and helpful. They deserve a raise!
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Fantastic experience: Had 3 appointments here and every one was great! They don't even mind if I wear toenail polish to my visits. Friendly folks!
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Fantastic experience: Everything was great. Very helpful.
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Fantastic experience: They have gone above and beyond to make sure everything is right and to get it right if it is not.
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Fantastic experience: ProDental did a really good job fixing my chipped tooth today. Thank you so much.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: From check-in to getting into a chair is quick and efficient. Everyone is nice and knowledgeable. However, had to wait 7 months for a dental cleaning and day of the cleaning they didn’t have time to actually clean my teeth.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Friendly. Other then that it's a dentist. They do what they can to make sure u can't feel it.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Have been going for a put 4 years now, and very happy with my care! Staff is friendly and efficient, wait time isn't bad, and standards of care are top notch!! My Invisalign turned out amazing and cleanings are quick and painless. Highly recommend to anyone who needs dental care.
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Fantastic experience: The staff and Dentists are very kind and knowledgeable. They take extra care with my sensitive teeth and always do their best to make me comfortable. They're great about making sure you know what will be out of pocket before they complete the work. I recommend them for your dental needs.
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Fantastic experience: Very friendly and professional service.
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Fantastic experience: Even when there's a STAT request (cracked denture) everybody seemed ready to help out. I brought in the denture yesterday, and they should be ready tomorrow. This is an old denture, but they were confident it could be repaired. There will probably be a replacement in the foreseeable future.
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Fantastic experience: The staff are very friendly and caring and getting my teeth cleaned is easy and painless. Dr Wymore is a great dentist not just very knowledgeable but very efficient, kind and caring. I highly recommend this office and staff to new pts seeking a very qualified dentist.
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Fantastic experience: I have truly appreciated Pro Dental. Their staff is friendly and efficient. I’ve received excellent care from the dentists. A quality organization from top to bottom.
Thanks so much for your positive feedback!
Fantastic experience: 1st visit: Unfortunately the office experienced a doctor that had to leave early so my husband and I were asked to come in at the same time. This led to a delay in our services and we were there for almost 2 hours. Also technician made me feel it was my fault as she said my teeth were harder to clean than she anticipated. Just not a good new patients experience for us. 2nd visit: Completely satisfied. Excellent front desk, cleaning and checkout. Technician professional and quick. This experience complete turnaround from last.
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 573-443-1525, and we’d be happy to speak with you. Thank you.
Positive experience: This dentist accepts my insurance so I like that however, the actual Dentist don’t often stay at this office very long. The last time I had my teeth cleaned, the dentist did not even look at me. I have had problems with my gums and therefore have to pay for a deep cleaning every time continuing the rest of my life and sometimes wondering if I’m really getting a different cleaning than my husband does. I did have to remind them to check my gums this time
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: It was the most wonderful dentist apt. I ever had. I had dentures for 2 yrsi I had visits to other dentist trying to get my denture fixed so I could wear them I seen a new dentist at PRODENTAL He looked at my mouth looked at my denture and said this is what I would like to do I told him OK. He did it had me put my denture back in but it was different. I looked at my daughter who went in with me and grinned I said it don't hurt anymore and then I did something embrassing myself I started crying when I left and got in car I had a breakfast roll in the car I cut a small bite off popped it in my mouth and started to chew NO PAIN. WE STOPPED AT A STORE AND MISSY GOT CHEESE POPCORN I ATE TwO HAND FULLS I STARTED CRYING AGAIN ALL DAY ANYtIME I WAS NEAR FOOD.I ATE SOME THE FOOD TASTED SOOOO MUCH BETTER. THANKSGIVING IS COMING IM GOING.TO ENJOY IT AND IF I NEED TO SEE A DENTIST IT WILL BE THE ONE I SEEN WHO FIXED MY DENTURE NO OTHER HE WAS NOT ONLY A GREAT DENTEST BUT HE WAS SOOOO VERY NICE. His name was Vincent Atsitty DDS P.S. Thank you sooo very much Dr Atsitty.
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Fantastic experience: I deal with a lot of dental anxiety due to previous bad experiences, and everyone here was fantastic at making me feel comfortable, specifically Dr. Atsitty! This was my first cleaning in a long time, and the hygienist was very thorough.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I love this dentistry. Everyone there is so nice and so capable. I love them all. They take such good care of me and explain everything.
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Fantastic experience: Great staff - friendly and fast
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Fantastic experience: I was more educated on taking care of my mouth and my teeth during this visit than ever before by any other dentist and hygienist.
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Fantastic experience: Dr Atsitty…..Top notch! I am terrified of the dentist, he’s funny makes you feel comfortable. This dentist is amazing. Shelby is Wonderful as well. She is great support when you’re a patient that afraid. I love this place.
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Fantastic experience: The visit was great my teeth feel so much better. Thank you. People were all very nice and friendly
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Fantastic experience: The best place I been to lovely people and will make you feel comfortable. I will be back there until I get everything done. Thanks so much for being such a good establishments and keep up the good work will recommend y’all to everyone I know
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Negative experience: Absolutely worst dental experience ever. I have been someone that goes to the dentist every 6 months and my first experience last year was great but on 9/29 I left bawling. First off my hygienist said that I was prone to cavities, (I’ve never had a cavity in my life) and I said no and she said sarcastically that I probably have one now. I couldn’t believe she didn’t even know anything about my teeth when I had been there before. The entire time she was using the water pick she was spraying water all over my face and kept having to dab it off when she would stop. Never have I been covered in water during this process. Then the dentist (who I didn’t see last time and was a temp dentist) came and was staring at a screen behind me saying hmm I think that’s one and maybe that one and which number did I say. This freaked me out and she then looked at my teeth for about 5 seconds told me I needed 7 fillings and walked away. 7!!! For someone who’s never had a filling in 25 years I was quick to say I was going to get a second opinion. The hygienist then shows me some AI program I had never seen that told them where there “may” be cavities and she wasn’t even looking at my x rays. I asked questions and she didn’t even know how to answer and I said I would get a second opinion. I left bawling and called my previous orthodontist for a referral and went and saw Dr. Hamilton in Columbia the next day. They were lovely and he took new x rays and told me I have 1 and almost a second one that need filled and that’s it. Not 7. I booked with them because I will never be going back again. The absolute worst possible experience where I just felt like they were trying to get me to buy new treatments that weren’t covered by insurance that I had never heard of. I think they should truly feel awful for making someone think that their teeth need 7 fillings when I need 1 or 2 all to make some more money. Just be prepared for people that don’t know your records, are rude, and also will brush your teeth so fast to get done with you. Thankful I found somewhere way better who actually treat me like a person.
We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; we’ll be sure to take the details of your review back to our team.
Negative experience: ProDental is mostly a good experience, they get you in and out without any fuss. But all your people and systems address me with the wrong name and pronouns. I know for a fact that the correct ones are in there too. I know it can be tricky in medical systems, but it adds to my dread every time I am due for an appointment.
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 573-443-1525, and we’d be happy to speak with you. Thank you.
Negative experience: I called the office and scheduled an appt according to what I read on their website that they have root canal treatment, the doctor manger saw me and said it’s not the root canal, it’s the tooth cavity under the bridge that I had so, I scheduled another appt for that, I figured out that there is another dentist, I asked about the first one he said I’m responsible for such work. Then he asked the nurse technician to remove the bridge and make a temporary bridge while he is filling the cavity. They gave me 6 weeks appt for the permanent one. Before the 6 weeks it divided to two pieces, I called the clinic, and was time for the perminant one I figured out that the color is light brown, I refused it, they gave me another 6 weeks after that the technician fixed it not the dentist. Then I had pain more than before and can not eat on that side, I went again & there was a third dentist who told me that I need to remove it and see what is going on, I refused because I don’t trust them anymore and I paid more than 5.000$, 2.600$ out of pocket and the remaining by my 2 insurances. They referred me to Jefferson City and I think it’s there way to end each work for them. I’m still in pain and I called the clinic as usual no answer just voicemail and no body called back. I figured out that they are not professional in a root canal as they mentioned on their website. I will call my two insurances to investigate the case.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: They are consistently very nice, helpful, gentle, and considerate. Going to the dentist is rarely fun, but at least they apologize profusely for the torture. And I think they mean it .
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Fantastic experience: Kim did a great job. Very thoughtful and wants you to have the best experience. 8/25/25 another great experience! They are on time with your appointments.
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Fantastic experience: As a new patient I was impressed! The staff are great, and the entire visit was efficient and thorough.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: They have always been very friendly and judgement free
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Fantastic experience: Great first time experience. Everyone was so nice and helpful!
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Fantastic experience: My son has been with Aris twice. He has Down Syndrome and is very anxious about going to the dentist. Rather than insisting on a thorough routine exam, Aris took the time to go through each step with the help of a huge, lifelike mouth with my son. First, she would show him what she was doing, then let him do it on this plastic mouth. He warmed up to her, allowing her to do more and kept him engaged. Being intuitive with assessments is what makes her special. We will continue to build his confidence and trust and appreciate her patience.
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Fantastic experience: Dr. Atsitty and the staff at ProDental are amazing. They all were so friendly and made me feel completely comfortable from start to finish. 10/10 would recommend Dr. Atsitty!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: I requested the earliest available appointment time in July 2025, and was scheduled for 9 months later. If you don’t want to serve me, could have just told me…
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 573-443-1525, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: I had just moved to columbia and picked ProDental as my new office! The workers were all friendly and accommodating! Everyone was patient when needed to be and I was happy with my clean!
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Negative experience: Well you all sent me this to comment, but I have to say it was the worst teeth cleaning in my entire life. I had gone to ProDental previously and a very nice older black lady did the cleaning and she was great but I guess she has moved on, the young lady that did the cleaning was very rough and was in a hurry, the first ten minutes she talked to all the other techs about many things and was so distracted she actually poked my tongue and I jumped and she did not say anything she just kept going? When she flossed it was so rough my head was moving back and forth! I very rarely ever do these surveys but I will not be going back to there again.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: My first time at this dentist and I was impressed with the teamwork of the girls. They all worked efficiently together to get me a thorough checkup and cleaning. Dr. Jones was informative, pleasant and responsive. Thank you!
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Fantastic experience: I hate going to the dentist but the environment here and all the people make it so much better. Highly recommend.
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Fantastic experience: I’ve been going to ProDental my whole life. The employees there are very kind, and their work always excels.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Excellent and effective customer service. Special thanks to my Dental Care Technician. She is a wonderful person.
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Fantastic experience: Everyone was very friendly and the hygienist was very sweet and gentle on the gums. The above was a review I wrote a long time ago and never posted apparently. But I have to rave about the repair on avchip that was recently experienced on my front tooth because of a fall. It wedged between my two front teeth leaving a separation. It is fixed perfectly! I appreciated both the friendly tech and the patience of the dentist as it took over an hour.
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Fantastic experience: Very impressed. The hygienist spent much in the way of time cleaning my teeth and explaining what she was doing. The Dr shared his impressions and concerns as well as offering a variety of tx options.
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Fantastic experience: Had a great experience having a tooth pulled. Was well prepared for it and the dentist did an excellent job taking it out.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Dr. Wymore is an excellent dentist. He is thorough with his dental care and has excellent "chairside" manners. I highly recommend him.
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Fantastic experience: Staff is friendly, helpful, and attentive. They explained the costs to me upfront before they did any work on my teeth. I love it here. I had always just gone to a dentist something was wrong. They are amazing and affordable. They have a patient for life.
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Fantastic experience: Highly recommend this place for a teeth cleaning. The doctor and the staff are very friendly. Office feels clean and well maintained.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: The staff was so accommodating and friendly. I have always had wonderful treatment and that is why i continue to use ProDental.
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Fantastic experience: My Dentist will get the best view because of his kindness and expertise. Good Wise Counsel on my Teeth
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Fantastic experience: DentalPro have done an excellent job with my teeth, the crowns look very nice, everyone is very professional and friendly, they also gave me a discount when I didn't have insurance, Highly recommended
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Negative experience: Called for some pain. I had high hopes because they could get me in right away. The dentist said he wasn't certified to do the work needed, so they wanted to farm it out to an office in jeff city. Then I has to wait on 3 other people to come by and do nothing so I could leave. After my meds were up I called back and asked if they could just pull the tooth. Receptionist said she would have to go ask the dentist if he could do that. She said she would call me back the following day. That's been 2 weeks ago and not a word. I'm not sure what these people do all day. I guess some standard dental practices are above their pay level?
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 573-443-1525, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: It took me a long time to get an appointment, but once I got in, experience was great. I was taken back to a treatment room quickly and the team got started on my x-rays and measurements right away. The assistant, hygienist, and dentist were all efficient and professional, and made me feel comfortable throughout the appointment, taking care to avoid some painful spots I had pointed out. I need a few fillings, and they were able to get me scheduled quickly for those.
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Negative experience: My appointment was scheduled on a day my regular dentist was off & I had to see a different dentist. Appointment went fine but I was upset with scheduling
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 573-443-1525. Thank you.
Fantastic experience: Best service in town . Care about your smile. Great staff. Love the tech. Very Informative of your needs. Quick service.
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Fantastic experience: Everyone was courteous and professional! I was very anxious going to the dentist as usual. But they have a great team and everyone was wonderful!
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Fantastic experience: I was completely impressed at how easy and professional Prodental made my experience!! Great communication and unmatched knowledge and customer service! I will continue to recommend them to others!!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I visited the dentist yesterday, and I was very impressed with the treatment from the staff and doctor. The environment was clean and hygienic, and the price was fair. I am really satisfied with the filling that the doctor did for my tooth.
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Fantastic experience: I’m 69 years old, and I’ve been to ProDental about five times now, for cleanings, and two crowns; and I really feel comfortable there. Very informative, highly skilled, very cheerful and likeable, all of them. I see Dr. Wymore, and you can tell he loves doing dental work. And note this: if you get tired of keeping your mouth open, ask for the “Tooth Pillow”. Not uncomfortable in the mouth, and it props the mouth open, and does suction both. The comments below, from other patients, also ring true for me: “Amazing staff” “… smiles and pleasant vibes…” “… explaining everything in full detail, so a person can understand what will take place.” “… very thorough…” “I really like the environment and the overall service here.” How is it like this? Response from the owner: “High-quality patient care is incredibly important to us.”
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Fantastic experience: Kim gave me the most painless cleaning I have ever had! I often have anxiety at the dentist but I was very relaxed and at ease. I would highly recommend ProDental!
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Fantastic experience: Dr. Wymore and his staff have taken great care of me over the last four years. As someone who has struggled with dentists and fears, they won me over quickly and made me feel at ease. Highly reccommend!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Positive experience: THE EXPERIENCE WAS GOOD. THE PERSON WHO DID IMPRESSIONS WAS THE BEST EVER. I AM PRETTY SURE MY LOWER DENTURES WILL FIT THE BEST OF OTHER LOWER DENTURES THAT I HAVE EVER HAD MADE. EVERYONE WAS KIND AND HELPFUL. THE LAST VISIT 5 YEARS AGO WENT GOOD SO THAT'S WHY I CAME BACK TO HAVE MY NEW DENTURES MADE HERE.
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Fantastic experience: They were fast and very friendly. Best dentist visit I’ve had all my life honestly.
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Fantastic experience: Staff was very friendly and professional. They went way out of their way to make sure I was Comfortable. They Explained all my options in detail and made sure that I understood. Overall, it was a great experience and I am looking forward to going back, which is not typical for a dentist.
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Fantastic experience: Staff is very friendly! No long wait time, and they get straight to business. I appreciate the communication amongst the staff especially if you are seeing someone different from a previous visit. They are knowledgeable and very efficient. I needed to schedule appointments for my children, and they were able to get them all seen on the same day! They value your time. Love this office! Oh and the wall art is nice!
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Fantastic experience: Everyone I encountered was professional and, more importantly, nice. Although I don’t enjoy going to the dentist’s office, this was a good experience.
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Fantastic experience: Pro Dental is amazing. They took care of my wife’s teeth and made her an amazing denture and partial denture. She is very happy with all the work they’ve done. Now it’s my turn to have my teeth fixed and get partial dentures! They pulled 2 teeth the other day and the dentist, Brennan Tolnay, did a great job getting my mouth/gums as numb as possible for the extraction. I’ve been recovering just fine since then. There’s still A LOT of restorative work needed on my remaining teeth, but I am confident that Dr Tolnay will continue to do an excellent job!
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Fantastic experience: Calvin has to make a new denture and he also has dementia, it is difficult for him to tell the doctor how he feels about the new denture, Dr T was great he checked the denture and how the denture position in his mouth and tried to figure out what was wrong and tried his best to help Calvin, then he found out the upper one and the bottom one did not go together, so he decided to redo the bottom one. He had gone extra miles trying to make Calvin feel more comfortable with his new denture, we are really appreciated his effort and he sure is a great dentist. Tina
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Fantastic experience: Wonderful people. Lovely space. Actually took time to advise, and apologize, that they were running late, rather than just letting me sit there. And it was like 10 mins. Very patient-oriented. This was my 1st visit, chose them cause they took Medicare. I lucked out.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I have had the best experience with Pro Dental they made me feel so comfortable so friendly looked forward to every appointment and when I'm finished getting my dentures I'll miss going in actually they have been more than great I highly recommend it it was recommended to me years ago from somebody
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Fantastic experience: Someone say HELlO as you enter. They are very prompt, glad to see you, explaining everything in full detail, so a person can understand what will take place, how long it will take for each proceeds. My pleasure to go there and have such good service and such wonderful opportunity to be served. Thank you Pro Dental for having such wonderful people taking care of me.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Dr Tolnay is such amazing dentist. He has been my dentist for like 3 years and he has done a good job fixing my teeth when someone else messed up my crown. And the team is also so nice and kind to me everytime I go there.
Thank you very much!
Fantastic experience: Friendly, fast, and fair. And I got in on their membership discount program, which for me ends up a better deal than the dental insurance I had at my prior job.
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Fantastic experience: It was a good experience, overall. All the x-rays were a little much, but for a new client, I know it was necessary. The staff were friendly and proficient. I look forward to my next visit.
Thanks, we appreciate it so much!
Negative experience: I went to get two fillings back in April. I had to go back a few months later. Instead of fixing the poor job they did, the dentist blamed me. A day later, my gums are purple and the pain is through the roof. I don't recommend.
Negative experience: Follow up Review (July 2024): I’m going to leave my original review up because the exceptional service received hasn’t changed. However the admin portion soured me so much that even if my insurance were to be in-network once more I’ll never return. After my last cleaning a few months back I received an email notice showing I owed the clinic money for services rendered. No problem I called Prodental back and they said “No worries ignore the bill we are taking care of this directly with your insurance”. A month later same notice. Same answer provided. A month after that I get the same notice I owe Prodental money. So I called and the person on the other end tells me “you’re going to have to call your insurance directly and sort this out because we have not received payment “. Ok cool I’ll sort it out myself. But before I did I went to Prodental’s site to see if they took my insurance and lo and behold my insurance was no longer listed. Same thing on my own insurance website. So decided to call insurance anyway and just ask if they knew how long ago Prodental became out of network and it was a full 2 months before i went in for my cleaning! So you mean to tell me that on my appt reminder call, you couldn’t inform me that I was no longer covered in network with my insurance?? And then couldn’t even figure out that the reason you weren’t receiving payments for my outstanding bill was because my insurance wasn’t in network EVEN THOUGH your own website no longer listed my insurance. The worst part is that I actually enjoyed my hygienist so thoroughly (as it relates to dental care) that I wouldn’t have minded paying the difference had you told me at any point! That kind of at best ineptness, and at worst cowardness in flinging me to deal directly with my insurance company is why I cannot recommend anyone reading this to do business with this company. However as I said my original review (below) still stands and If you don’t need to worry about your insurance situation or have enough out of pocket to cover services on your own then I’d still recommend. Oh and all 3 of my previous dental offices (including one locally) called me ahead of time telling me that my dental insurance at the time (United Concordia) was no longer in network and gave me the option to keep my appt or cancel. ORIGINAL REVIEW (2023): Came in with very low expectations not gonna lie. Long wait for initial appt, office was listed with other lower cost dental offices such as Aspen, Compass etc (alot of private offices aren’t taking GEHA Federal) so thought i was going to be getting a very low end experience like in the past. Such was not the case. Clean office, excellent layout but most importantly the Dental Hygienist Makayla was very professional but most importantly very very very very very gentle with my teeth. Did not feel one single shooting pain that i normally get when the hygienists are quickly scraping my teeth. Thats all i really ask for. I take care of my teeth really well but have a bit of sensitivity around my gums (made worse by allergies). Highly recommend place. Well worth the wait especially if ur already proactive with ur oral health.
Thank you! We really appreciate you taking the time to leave this review.
Fantastic experience: I was running a few minutes behind but thankful they still got me in. This was our first time here and they seem very professional and nice. The hygienist did a great job cleaning our teeth.
Thanks! We love our patients!
Negative experience: 50000. For dentures. The whole ordeal was miserable. I still have trubles. I was never so excited to have a good dentist and beautiful new smile. Instead I still have no bottom teeth. Dds is the best. The whole staff! I feel so everything bad for them. Gone to the board. Good luck. I hope they do well by you. ☮️
Due to HIPAA obligations enforced by HHS, we are unable to indicate whether you are a patient or not. We appreciate those that reach out with any comments and / or concerns and welcome you to call us to discuss further at 573-443-1525.
Fantastic experience: staff and Dr. Wymore are the best! no one wants to go to dentist but I'll never go to any other dentist! they make me feel so comfortable and take such good care of me!!!!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: First of all the building is posted NO weapons allowed. That scares me because it says to criminals it’s safe for them to shoot the place up. Then they have three 3️⃣ pages on an ipad of history to fill out that some of it is redundant and some of it is n/o/y/b. I was treated good by staff but.
We appreciate your honest feedback, Bob. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: ProDental had the friendliest staff! They are very understanding of those with dental trauma. Always do a very thorough job and prioritize the patients’ long term dental health. I appreciate the welcoming atmosphere they have created. You can ask all the silly questions and they do their best to answer. Highly recommend!
Thank you!
Fantastic experience: Excellent first visit. Took time with my issue and even asked for 2nd opinion from the other dentist in office. The staff was really great and had a calm demeaner. I will be referring anyone looking for dental care here.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Amazing staff, client centered care, following all COVID safety tips. They are just such compassionate staff. I've never been treated like royalty but they make you feel that you are tge most important person to serve. Needed new dentures so I can't wait for there arrival.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Negative experience: They sent me out to a specialist -which was fine. He was not covered by insurance and I had to come out of pocket for a deep cleaning on both sides. Fine. The problem I have is that Prodental did NOT EVEN GIVE ME A CHANCE TO PAY the balance I have with them Before they sent my bill to collections. It's not years old. And I don't have money just laying around!!! I tried to pay them today and schedule another appointment only to hear this!!!! I explained when they took me on as a patient that I only wanted what the insurance would pay for as I had to pay the specialist. They did extra x-rays, bill me and won't give me time to pay!!! Now I have to find another dentist because the work is not done and I know I'm going to have to come out of pocket to pay, which is fine. But I need someone who understands that I work and don't have it just laying around. I have to wait on a paycheck and I have to live as well. So to rush me to collections Not only Pissed me off but lost them a patient!!!! So if you don't have the money Right then and There, DONT GO HERE!!! If you Only have insurance and not additional money... DON'T GO HERE!! Even after explaining to them, they will Ignore you and Still charge you!!!
Angel, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 573-443-1525. Thank you.
Fantastic experience: Great customer service, helped with getting finances for all my services for current and future procedures. Also extremely caring dental hygienists who pays attention to the patient’s pain and wants to know if tooth or gum pain and uses the numbing gel immediately plus gives it time to take effect before working on that area. Being in my 70’s this is the first dentist that has really cared for their patients and has turned me around from hating the dentist. Will continue using Pro Dental.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Good location. I never struggle or compete for parking. Nice waiting room. Depending on what day you go and what time of day the wait can last anywhere from 5-30 minutes (including showing up 10-15 minutes early to the appointment). Friendly hygienists. I've had both Sam & Kimberley! Both were super nice and kind. I transferred here from a small town dentist, and the service is amazing in comparison. I haven't felt judged about my oral health, and the recommendations the hygienists gave me for a nicer toothbrushes and mouthwash came with coupons! ProDental takes care of their patients. Would recommend.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: Very personable hygienist. Staff were all very pleasant and helpful. Wait time was a little long but the care I received more than made up for that.
Thanks a bunch! We hope you have a great rest of your day.
Positive experience: Been in pain/discomfort for months. Misdiagnosed a cracked tooth after a filling as a bite alignment problem followed by a sinus infection. Finally got a diagnosis after asking if it could possibly be cracked. I should not have to diagnose my own dental problems that I didn't have prior to a filling. Appointment is almost 2 months of away to get a crown. Miserable experience. Prior to this experience, 4 or 5 cleanings went fine and also had a filling done perfectly. Results may vary. Update: The staff and dentist were incredibly helpful in the final stages of this problem. After we were able to diagnose the cracked tooth, I was able to get the appropriate treatment and am now finally experiencing relief. A big thanks to the team at ProDental for helping me out given the circumstances.
Zachary, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 573-443-1525. Thank you.
Fantastic experience: Aris was pleasant, empathetic, and very professional in performing a gum procedure that was important to my health as well as the duration of my teeth. I recommended her to my lovely wife and others who want to go through the deep scaling gum procedure only once.
This feedback means the world to us. Thank you!
Fantastic experience: Professional, never felt me feel guilty for any problems I may have allowed to happen to my teeth. The appear to have the latest technologies and made things as painless as possible while working with my insurance to maximize my benifits. Would suggest anyone looking for a great dental office to go here and give them a try.
Thanks a bunch! We hope you have a great rest of your day.
Negative experience: They are money hungry. Told us that when my mother got dentures that the price of realignment was included with the estimate. We paid in full and when she went back to get it done they wanted to charge her another $651.
Hi, Stacey. Professional excellence is important to us, which means our patients’ needs are always our first priority. We would love the opportunity to discuss the details of this review with you. Please call us at 573-443-1525, and we’d be happy to speak with you. Thank you.
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