London Dental Center of Excellence
Information about London Dental Center of Excellence
40741, London
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 8h-16h
- thursday: 8h-16h
- friday: 8h-16h
- saturday: (closed)
London Dental Center of Excellence offers comprehensive dental care to patients of all ages in London, KY. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about London Dental Center of Excellence:
London Dental Center of Excellence is widely regarded as a premier dental care provider in the United States, offering exceptional service and a welcoming environment. Clients frequently commend the team for their professionalism, friendliness, and thoroughness.
Numerous reviews highlight the following strengths:
- The staff consistently provides compassionate and attentive care, making patients feel comfortable and supported throughout their visits.
- Appointments are often available on short notice, allowing patients to receive timely care, even in emergencies.
- Patients appreciate the detailed explanations and transparency regarding treatments and costs, ensuring informed decisions.
- The office is clean, well-organized, and equipped with state-of-the-art technology, enhancing the overall patient experience.
- Many clients express their loyalty to the practice, with some having been patients for decades, emphasizing the high standard of care they consistently receive.
Overall, London Dental Center of Excellence is praised for their commitment to high-quality dental care and patient satisfaction, making it a top choice for individuals seeking dental services.
London Dental Center of Excellence: Reviews
Fantastic experience: Really a great place to go I was in dire need of a dentist and you know how that is if you can't get in right away, but they seem to it and got me in the very next day. Got x-rays done the dentist checked my mouth. I had a mouthful of thrush which she treated with nystatin liquid and I see him back in two weeks. I couldn't have been treated any better. I am very thankful for their office parking stinks but oh well can't have everything.
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Fantastic experience: Dr. Wood was very thorough and explained everything so well. Best dental examination I’ve ever had.
Thank you!
Fantastic experience: Great dentist. Doctor seemed like he cared and everyone was very friendly. Also, I had an emergency and they got me in the next day! 2nd visit was just as great. The doctor is the best. Super friendly, funny, knowledgeable, and most of all caring. I’m so lucky I found my way to this dentists office. They really are the best.
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Fantastic experience: Let me preface this review with the fact that I am very anxious about going to the dentist, to put it mildly. The entire staff at London Dental Center of Excellence have been very supportive and understanding about this and they are wonderful!! I have only seen Dr. binder but I couldn’t ask for a better dentist (I’ve heard great things about the other dentists in this office as well)! They truly do what is best for their patients!
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Fantastic experience: Initial visit… registering was quick, office staff was super nice and efficient, the assistants and the Dr. were professional, explained everything they were doing as they worked on my daughter. They had a breakdown of the process going forward for her dental plan and answered all questions knowledgeably. Would 100% recommend!
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Fantastic experience: I really appreciate them helping me They were professional, honest and very affordable.
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Fantastic experience: They were very professional with the care I received and appreciated their friendliness
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Great. Matthew always has a great visit with Kristy. She is wonderful with him. We love her
Negative experience: I called them and they told me they took my insurance I live 3 hours away and got there and said it be out of pocket I said why you tell me you took my insurance and made me drive hours for nothing it’s bull
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 606-878-7251. Thank you
Fantastic experience: I have yet to have a bad experience here. Everyone I have encountered has always been friendly, considerate, and professional. I love Dr. Binder and the staff at London Dental!
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Fantastic experience: Very professional and excellent work
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Negative experience: The people were great don’t get me wrong but the the care took to long and felt rushed.. It wasn’t what i expected i had an abscessed tooth in alot of pain and they wouldn’t pull it instead they referred me and are making me wait a month just for an consultation with a surgeon in Richmond thats too long to wait in pain.. Nor would they give me anything for the pain just a weak antibiotic (amoxicillin).. the last time i had an abscess somewhere else at a different clinic i was prescribed Keflex it helped me way more quickly and more powerful to get rid of the infection.. to be honest im very disappointed at how rushed i was and just thrown to whomever to get me out of there instead of taking the time to really go over it thoroughly and not make me wait so long and to find a more suitable time frame and medication. I was just numbed and sent on my way home..
We’re sorry you feel this way. Professional excellence is important to us, which means our patients’ needs are always our first priority. Please call us at 606-878-7251, and we’d be happy to speak with you. Thank you.
Fantastic experience: Dr. Wood and his staff are great. I have been treated with care and patience from day one. From the deep clean I received from his hygeinist(very thorough), to the fillings his assistant provided today. Just a great experience, especially considering most dont necessarilly love dental appointments to begin with.
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Fantastic experience: Chelsey the dental hygienist was absolutely the best I have ever had. Highly recommend this office, I walked in worried about my teeth and walked out completely satisfied.
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Fantastic experience: Excellent care very friendly not a long wait
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Ashlee has taken special care of my teeth for many years.. she seems to make it her concern along with mine..
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Fantastic experience: Always quick and easy. Always great work. Very courteous bunch of people. The wood man's a great dentist.
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Fantastic experience: First time patient and Dr Mike Wood was very helpful and took care of my problem quickly and professional work done recommend them highly
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Negative experience: I went in for a cleaning and after waiting 30 mins after my scheduled time I asked them how much longer and was told at least another 20-30 mins. In adition to the long wait I was told that they may only have time for an exam that I would probably have to come back for the cleaning. I don't believe that I should have to wait an hour for a 10 min exam and come back a 2nd time for a 20 min cleaning. I am paying them quite a bit to do a job for me and they have no respect for my time, energy and money.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: I really love these people. Dr. Woods is great. As I've gotten older I have developed an anxiety problem. The staff and Dr. Were great. They told me everything they were going to do and made sure I was comfortable. Their office was bright and comfortable. The staff very kind. I was not a patient but I needed immediate care and they made a spot the next day and I had a root canal the next. I was very thankful. I want to become a patient of theirs.
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Fantastic experience: I love my dental hygienist. She is very thorough and pleasant to deal with.
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Fantastic experience: Staff got me in right away with little wait. I was able to get next day appointment. The staff was friendly. The hygienist was gentle.
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Fantastic experience: Good experience from start to finish. Dr Wood is excellent as were his team. Not a fan of dental appointments but they made it easy.
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Fantastic experience: Went to London Dental for years, both my kids had their braces here. I can’t say enough good about them. I moved away and of course have another dentist but Friday afternoon I was in town and needed emergency assistance. I was able to get a hold of London Dental and was saw within an hour. Still the best dentist office ever. I was treated like I had never left. Some faces have changed but the friendliness and kindness are still the same.
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Fantastic experience: Dr. Woods is the best and most friendliest Dentist I’ve ever been too. My hygienist is equally as good, she is always so sweet. Love them both.
Thanks! We love our patients!
Fantastic experience: Excellent center. State of the art equipment. Professional courteous staff. Amazing techniques with no pain or discomfort care. Superb customer service @Jennifer H.
Fantastic experience: London Dental Center of Excellence far exceeded my expectations. Dr. Woods and all of the staff were impeccably professional and courteous. I felt heard and cared for. I highly recommend!
Thanks!
Fantastic experience: Very clean and polite. They was so good to my mother. So far so good.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: As always, I was treated with the compassion, care, and superior standard of excellence that I’ve ALWAYS received at this office. I’ve been a patient here for over 30 years and I have yet to see them drop the ball on anything. I’ve tried other dentists but I find them lacking deeply in comparison to the standard that I’ve become accustomed to here. I have a crown that Dr. Wood put on nearly 30 years ago and it’s still there!! He and his staff are absolutely THE BEST around! So kind and caring and compassionate! I feel Like he’s my brother, and he’s giving me the care that he would to his own family! Same goes for his entire staff! I’ve yet to meet one of them that wasn’t over the top incredible! If I start naming people, I’m afraid I’d forget someone! But they all strive to make it the best care you can receive!! And it is!! Thank you London Dental Center!!
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Fantastic experience: My husband was recently a patient, they were great, found our new dentist!!!
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Fantastic experience: I was very impressed with the care and thorough service that I received. Dr. Wood was very kind and knowledgeable. The hygienist, Ashley was also very thorough. She answered my questions. They are a wonderful dental team. I would highly recommend them. My previous dentist was not as advanced or thorough. Valerie Cathers
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Fantastic experience: Always have a great experience anytime I have an appointment. Just great people
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Negative experience: Would give 0 stars if I could!!!! Talked to a “recruiter” and thought it was somebody that actually worked there, over the phone and told me they would remove my wisdom teeth for me, or do something to help me. And also told me that they took my insurance. I get to the appointment they take my xray and wouldn’t even prescribe me ibuprofen and the receptionist were very rude!! Made me pay the $60 office visit and sent me on my way. When I already have an xray from my other dentist from 2 weeks ago. They didn’t even look in my mouth!! I was in tears talking to the dentist from the pain, and told them I haven’t ate in a week, they did not care!!!
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 606-878-7251, and we’d be happy to discuss the details of this review with you.
Fantastic experience: My experience with London Dental Center of Excellence was awesome. They managed to take care of my issue in a prompt and caring manner. Thank you Dr Binder, Ashley and Brittany. I highly recommend you.
Thanks so much!
Fantastic experience: I am horrified to go to a dentist from bad experiences in the past. I didn’t even know Dr. woods was finished! He made me so comfortable and cared about everything he did and I’m forever thankful for him. He and his staff explains everything they are doing and made sure I knew exactly what they were doing. He also does an awesome job!!! The best
Our team is thrilled to receive such a great review. Thank you!
Negative experience: Went for a cleaning on 7/16, this is the second time I waited 25 minutes before I asked how long. I was told another 10 minutes! I don’t mind waiting but it would be nice to be told what’s going on! I understand emergencies but they should be the ones waiting before a person that has an appointment. My time is just as important as theirs.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Negative experience: Absolutely the worst dentist I’ve ever been to. They do not care about it your teeth what so ever especially kids!! They have rescheduled and not to mention not even called to remind of the time. Don’t do their jobs correctly what so ever. Does not want to get up and ask to doctor for his approval just lazy!! I’d say it’s all a money gimmick.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: I see Dr. Woods and I couldn't be more happy with his care. The worst part about going is the shots and he doesn't hurt me at all! He's very amazing. He does a good job and he's giving me great service, caring service and just a wonderful person. I would recommend him highly. Thank you Dr. Woods for your compassion and understanding with my treatment. You did a wonderful job and I couldn't be more happy. God bless you and everything you do.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I had a wonderful experience at London Dental Center of Excellence this past Friday. The staff was incredibly thorough, informative, kind, and compassionate throughout my visit. After having four very negative dental experiences in the past, this was a big deal for me—and they truly exceeded my expectations. They accepted my insurance, and their services are affordable, which has made it possible for me to move forward with getting my teeth fixed the way I’ve always wanted. It’s going to be a process, but I finally feel comfortable enough to commit to it—because of how well they treated me. I’m truly looking forward to continuing care with them and working together to get the smile I’ve been hoping for. Highly recommend!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: I've had to change my review. While Dr woods is the best dentist I've ever seen, the last two times we've been there they've been an hour or more late past our appointment and my wife gets mad and makes a scene and storms out and then I have to go with her.
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Fantastic experience: I switched from another local dentist to London Dental a few years agofor a more professional environment. I am very happy with London Dental. They are professional, clean, friendly and welcoming.
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Fantastic experience: Wonderful staff. Super friendly and helpful!
Thank you!
Negative experience: PLEASE BEWARE. Get a second opinion on your “cavities” & don’t schedule here based on their name, they are very short of excellence, should be London Dental Center of Scams!!! I called to schedule a cleaning and talk about repairing my bridge. When I arrived at the appointment, I verified I was there for a cleaning and issue with my bridge. They took me back for a ton of X-rays. I was sat in the chair and told again that I would have a cleaning. After a bit the Dentist came over and proceeded to tell me I had 15 cavities. Never had one in my life and have no pain. Mentioned they could fix my bridge by removing two good teeth. Mentioned there was no way they could clean my teeth because there was no hygienist there, I’d have to come back for that. Wanted to know when I’d like to schedule to come back for the cleaning & to start “fillings”. I told them I’d have to call them. They all acted shocked and confused that I didn’t want to schedule a date back. I came there for a cleaning and bridge issue and they didn’t help with either one but tried to get me to pay thousands for fillings. I was going to let it go until someone else just posted the same thing about them!!! I paid $200 for “X-rays” and not what I went for.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: The London Dental Center is very clean, very thorough, and the staff are very friendly and knowledgeable.
Thank you for reviewing our office!
Fantastic experience: I was able to get in to see the dentist super fast! Everyone was really friendly and comforting!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Have been a long time client and have recommended you to others , many times
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Negative experience: Don't believe the $99 exam and cleaning. Just a way to get you in there to tell you the actual cleaning will cost $1800. Maybe they should give me money back since cleaning wasn't part of the actual exam and cleaning? Ya right! Good luck with that. I also explained that I didn't have insurance so that was the cash price. I've called four places since and they are anywhere from $50-$150 per quadrant cheaper. Hopefully I can get them to send my X-rays to another dentist, that way I don't have to go through all that again. Let me know please...
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Kim was great, very gentle and kind. Office is very professional.
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Fantastic experience: my teeth were knocked out after a wreck, they fixed them in just a few hours!❤️
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Negative experience: Dr Binder was exceptional. His assistant, the same. Explained fully the procedures, approximate time to complete the procedures. A full printout of procedures and cost. Extremely pleased.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Everyone is so friendly and professional. Cleaning is complete and X-rays are informing as to condition of teeth . Hygienist is always gentle and informative as is Dr Wood. Never go any place else.
Fantastic experience: Couldn’t ask for a better experience and patient care! I’ve been a patient of Dr Binder for a few years and he’s always been great!
Fantastic experience: Felt relaxed, welcomed and well cared for. I would recommend anyone to go to this office, regardless of how long it’s been cause you won’t feel judged and you’ll leave feeling well informed with an amazing care plan.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I chipped a tooth at 2 pm on a Friday, I just knew there was no way it was getting fixed before sometime the next week. I called a couple places and sit on hold forever. I hung up and decided to walk into London Dental. I told the lady upfront what had happened and asked what day next week they could get me in. She walked back to Dr. Woods and he told her to go ahead and work me in. I literally went back five minutes later, he looked at it and told me the plan, handed me off to Rachel, and she began to work. Thirty minutes later I was walking out, with a fantastic filling. I will never go to another Dentist Office. They always have been and still are the best.
Fantastic experience: I was so hopeless feeling. I had a front tooth filling fall out and my dentist called in sick to work. I dont know what told me to stop at London Dental but thank GOD I did. They saw it was an emergency to me and they fixed everything. I wont forget that! The folks here are A+++ On my 2nd visit doc Binder and his assistant Barb were GREAT!! They gave me help cause I didnt have insurance and they gave me info on a good dental plan!! Everyone there is sooooo Nice! A+++ Update: Still going here. Just had my teeth cleaned and had a cancer screening. Ashley my Dental hygienist is AMAZING! She's very knowledgeable and very good at her job!
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Fantastic experience: The doctor, assistant, and hygienist were all professional, kind and understanding. I feel confident that I have chosen the right place to get the extensive help that I need. I am grateful for Dr. Binder's efforts to make me feel comfortable and that I will be able to get my smile back.
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Fantastic experience: Usually on time. No long waiting periods. Always smiling and friendly. Excellent work and always makes sure you’re happy!!
Thanks! We love our patients!
Negative experience: Unless you are ready to wait for 3 hours, not be able to find a parking spot all for a simple mouth exam to pull a tooth and then not even pull it! do not come here. They will overstate cavities said I had 12 to try to get a self pay customer to spend more money cash later down the road. Will also quote you different prices for the same procedure. I left with a 6k quote how funny Gregory Binder is! go to another down the road and it is 1 cavity. Do yourself a huge favor and if you can go to Jefferson City TN Dr. Warren Stinson will extract for $85! Let your entire family know! So ridiculous they also attempted to charge for following visits $3000 for a deep clean and hide it in charges on receipt as well as many other unnecessary things to his liking, when for starters, no company around charges that much for a deep root clean either!!!! Sounds like some fraud going on here…. Don’t underestimate your patients as some aren’t stupid! NOT TRUSTHWORTHY!!!!
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 606-878-7251.
Fantastic experience: Dr. Wood and his staff are very caring they make you feel so comfortable when there. They are all so friendly and you feel you are a priority to them. Dr. Wood & his staff although very knowledgeable breaks every thing down in layman terms so there is no confusion. I highly recommend them.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The supporting staff and dental hygienist are truly amazing people!!!!! They are focused on the patient and provide the best care!! I have seen Dr Woods for years and he does amazing work! He is also one of the kindest caring person you will ever meet! There has been a couple times I had to see Dr Binder and my first thought was no, but to my surprise he was also amazing! He treated me like we were long time friends and his work was also excellent! I highly recommend London Dental Center of Excellence! Their name says it all!
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: The staff there was very friendly and professional they explained the procedure very well and to the point of what would be happening in the process of receiving the dentures just overall very professional and courteous I would recommend them to friends and family
Thanks! We love our patients!
Fantastic experience: I've been a patient of Dr Wood for approximately 15 years. He did my crowns and my son's braces. He provides his patients the utmost care and listens to their concerns with empathy and patience. I one-hundred per cent recommend Dr Wood at London Dental. My experience for my most recent visit at London Dental was great. My crown fell off and they worked me in right away and fixed me up, so that I didn't have to go to work without my crown. I appreciate them so much
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Well I gotta say, it was a long wait for my new dentures, but wow! The quality is amazing! Not only that but Dr Binder and his staff took excellent care of me during the whole ordeal. They repaired my old set (free of charge) and kept me well informed about when the new ones arrived. It took a bit to get them, but now I see why. It was worth the wait. You get what you pay for folks. Glad I went here! That’s a fact!
Thank you very much!
Fantastic experience: Friendly, competent, professionals with state of the art equipment. Reviewed all costs in detail prior to providing services. Should have transferred from being a Lexington dental practice customer much sooner!
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Fantastic experience: I go seen and finished in a little over an hour! Thank you! I especially liked the lady whi cleaned my teeth!
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Negative experience: They told me they took my insurance over the phone then when I go to text them and ask them the woman said no they only do cash... I'm like they told me over the phone that they take Medicaid!? How's that's right? I don't recommend
Thank you for your feedback. Due to HIPAA laws, we cannot address your concerns directly on a public flatform. Professional excellence is very important to us and we are available to discuss at 606-878-7251. Thank you.
Fantastic experience: Excellent! Staff are nice and friendly. Definitely would recommend this office. Samantha Carpenter does an AWESOME at her job, and Dr. Tina McGeorge-Mayes, DMD is amazing! Looking forward to the next appointment!
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Fantastic experience: I felt like I was being took great care of. They listen to my concerns, and gave me my best options.
Thanks so much!
Fantastic experience: Utmost professional, courteous, informative service. I highly recommend this business. And I have to add honesty, as they refunded me the amount my insurance paid after the procedure.
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Fantastic experience: Everyone at London dental is so kind. They were quick to get me in to see my dentist Dr. Wood. He is an amazing dentist always kind and considerate and eases my anxiety. Hands down always a good experience.
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Fantastic experience: This was my first visit. They were all very friendly. The office is nice and it is clean. I haven't had any work done yet. I will have to rate that later. Update: I have had a crown and another cleaning. I am very impressed with the care I have received and the options I am given. I have received accurate quotes as well. I would definitely recommend. Update: 10/5/24 I went in for another cleaning. I see the dentist about every 6 months ( unless I need work) Cleaning is much less painful than other places I have been. They are very concerned about me being comfortable.
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Great client care and attention to every detail, I was well informed for every step and procedure. Definitely recommend
Thank you for reviewing our office!
Negative experience: I was told that the invisialign treatment will cost $4,000, I arranged to have it paid with my credit card and the rest with Care Credit. Two weeks ago I was told by a technician that I was going to have to pay extra $350. Later when I called the office a lady said that it was in the chart. When I went to the Dental Office I was told that I had already agreed and gave me a copy the charges with the signature box that I had signed previously but a copy of the paper work was never given to me. I inquired with patients who have got invisialing with London Dental and didn't have additional charges after they have paid the $4,000
Thank you for your feedback, Roberto. Due to HIPAA obligations enforced by HHS, we are unable to indicate whether you are a patient or not. To help ensure any concerns are accurately and respectfully addressed, we kindly ask that you contact us directly at 606-878-7251 so we can discuss this further.
Fantastic experience: It was a great experience, I wanted some caps, I had some bad teeth so they cleaned them that morning told me to come back at 1, got my caps. I was thrilled. NO PAIN
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I am 67 and haven been around with dentist, These people are the best. They were half the quote I got from my last visit to another dentist to get work done. I was on the fence because of the price, but this dentist office with their great price pushed me over to the yes side. The staff was great, office wonderful and clean. I do want to give a shoutout to Ashley my dental tech..... She was way and above great at her job, she was soothing and assuring, making the visit comfortable. I don't know about the other Dental Tech's but Ashley is the one I will be using at all times. Thank you Ashley Michael W
Fantastic experience: This is by far the BEST dental office I have ever been to! Kristy is amazing! So patient and kind. I love this office, everyone from reception till you are finished are great!!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Very professional and Dr. Wood and staff are very friendly, knowledgeable and make you feel very comfortable. Patients interest comes first and what is the best for that patient..crystal my dental hygienist is wonderful and has been for years she’s my girl.
Fantastic experience: Everyone treated me so great and very time efficient. I will definitely continue to return with my dental needs.
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Fantastic experience: The staff are friendly and very helpful. They went above and beyond to help me with issues with my insurance. I highly recommend this office to anyone who needs a good dentist and staff!
Our patients mean the world to us. Thank you so much!
Fantastic experience: Kind. No pain. Most importantly they are HONEST!!! The last dentist I went to said I needed $600 worth of work because of cavities I didn’t think I had. The tech said my teeth looked great. The dentist came in and said the opposite. I had to wait 6 years to go to the dentist again due do lack of money. These tech’s and the dentist said my teeth looked great. So glad to find HONEST dentist!!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Excellence is their theme and it’s not just for marketing. Been going here 15 years and have referred a lot of people. Never a negative experience for myself or my family. Honest, upfront, kind and professional.
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Fantastic experience: Everyone welcoming, friendly and accommodating. Excellent attention to health & safety guidelines. Protocol A1. Staff very helpful and respectful. Dr. Wood-outstanding attention to procedure and details. No pain during extraction. Carefully explained procedure and aftercare. Proud to be a patient for 35 years.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Negative experience: My recent visit was horrible to say the least. I had broken a tooth and was needing to have it extracted. Plus it was effecting my dentures as well. I called and explained my situation. I was told that I could be worked in. I already had been informed my regular dentist was not working but I chose to see another dentist due to the pain and unable to wear the dentures. My entire stay was about 4hours to have the dentist that finely seen me tell me they didn’t do extractions. When asked about the problem of my dentures not fitting properly I was given a sample of polident. X-rays were taken. Left the dental office the same way I went in. I took off work hoping my problem would be taken care of instead but left with a sample of polident still have a tooth ache and unable to wear my dentures. I have been a patient for over 20 years and very disappointed in the lack of service I received Just to be clear if I had my dentures adjusted and my tooth pulled during this visit I would have been happy because I knew I was being worked in and sat there patiently for 4hours. I’m wondering why they had me to even come into the office
Hello, Patricia. Unfortunately, online channels are not secure places to discuss protected health information. Please call us at 606-878-7251, and we’d be happy to speak with you. Thank you.
Fantastic experience: Very good comprehensive exam. Easy to talk with concerning our problems and concerns. Treatment plan on the first visit informs you of what is planned on expected visits.
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Fantastic experience: Best place I ever been to. Very professional and friendly. They really care about their patients and giving them the best dental care. This will be where I go for all my dental treatments
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Fantastic experience: Had a great experience with Dr Woods and his team they do great work, very pleased with every thing they do.
Thanks so much!
Fantastic experience: Very professional, courteous and nice group. I was dreading having a single bad tooth removed but it was so quick, painless and efficient. Would highly recommend to others.
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Fantastic experience: Dr. Wood has been my dentist for over 20 years! He’s the absolute best and his staff is wonderful. They are very careful and take their time. They are always helpful and kind. They make going to the dentist easier! ❤️
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Fantastic experience: Very friendly, knowledgeable, and efficient! They made scheduling the appointment simple, and were so nice from start to finish. I felt like they did a thorough job and addressed all of my dental concerns.
Thank you! Have a great day!
Fantastic experience: Most thorough evaluation I've ever had. Both Kim and Dr. Wood were friendly and answered all of my questions. They considered my concerns when developing my treatment plan. Very satisfied with all aspects of this visit. Another visit....I broke a tooth and Dr. Wood asked me to come in that day. They did the procedure to prepare that tooth and the one beside it for crowns. They were patient and friendly and explained everything they were doing. Just got the permanent crowns and have only positive things to say about everyone involved. Highly recommend this office!
Fantastic experience: I have been with London Dental for 20 years or more! Absolutely love the staff and the quality work they do! If you are looking to establish a dental routine, please give them a try!
Thank you!
Negative experience: They will cancel you're appointment if you do not confirm the appointment! We drove an hour to be told that because we did not confirm our appointment, it had been cancelled and we could not be seen. Worst service I've ever heard of. I work in a medical office and half of our patients do not confirm their appointments. I can only imagine the chaos we would see if we told our patients that "because you did not confirm your appointment, we can not see you today!" Wow. Just Wow!
Hi, Megan. We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 606-878-7251, and we’d be happy to speak with you. Thank you.
Fantastic experience: My being in the office for a root canal aside, the staff are friendly and competent. The wait time for an appointment is a bit long but a sign of a busy practice. Allowing me to split my bill between visits makes it easier to pay. Would easily recommend to others.
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Negative experience: Showed up for appointment only to be told that my hygienist was sick and that they had cancelled my appointment. Lady confirmed my number and said they had called but didn't leave a message. The receptionist didn't even try to reschedule with me. People get sick... that's fine, but how this was handled was so unprofessional.
Donald, we’re sorry you feel this way. Professional excellence is important to us, which means our patients’ needs are always our first priority. Please call us at 606-878-7251, and we’d be happy to speak with you. Thank you.
Fantastic experience: Dr.Wood is a great dentist. Makes you feel comfortable. All office staff were wonderful, from start to finish.
Thank you! Have a great day!
Fantastic experience: This place is great there kind, respectful and fast I waited in the lobby at the most 10m everytime I have had to go in. Dr. Wood has ben the best dentist I have had and I have seen a few. He is straight forward and kind gets the job done fast and painless. I highly recommend!! Thank you Mr. Wood and ur great team.
Thanks! We love our patients!
Fantastic experience: I was not looking forward to going to the dentist i was so embarrassed about my teeth they were breaking and chipping off. But they made me feel so comfortable Dr Gregory D Binder and his sweet nurse made me feel very comfortable i had to have wisdom teeth pulled and 4 others its been two days ago ive done ok Dr Binder was great i didn't bruise i do have a little swelling but not at all like i thought it would be ive got plates and screws on one side of my jaw i was worried about those coming loose with the pressure of pulling those back teeth out but no problems at all im very happy with finally having it done, I go back in two weeks im am not scared or worried anymore about my mental appointments Everyone that works there is all friendly and nice and explains everything out to you it’s one of the best dentist I’ve ever been to I’d like to say Thanks to all the London Dental workers…… Connie
Thank you for your review! We hope you have a great day!
Fantastic experience: This place has some amazing people! They have helped me through a very rough part of my life and I thank them so much! I won't go anywhere else.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: There is a very friendly staff, and they really know how to work with kids. My son was nervous but they eased his mind a lot during his appointment. They did a very thorough exam and cleaning and he left happy. I couldn’t ask for more
Thank you! We really appreciate the feedback.
Negative experience: Would give negative stars if possible! Scheduled an appointment as new patient and teeth cleaning. Was not given a cleaning and they refused to do a cleaning without spending $4739.00. Was quoted $97 for cleaning and $99 initial exam. Took 1/2 a day off work for this appointment. It was a waste of time and money! Go somewhere else!
Hello, Dana. Unfortunately, online channels are not secure places to discuss protected health information. Please call us at 606-878-7251, and we’d be happy to speak with you. Thank you.
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