West Springfield Dental Arts
Information about West Springfield Dental Arts
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8h-12h
We have been serving the West Springfield/Burke community since 1965, providing quality care for your ENTIRE family. We also provide implant services, amazing cosmetic procedures, Invisalign and sleep appliances. Trust the group that the community trusts. Call us today!
Our comment from Best Dentists Club about West Springfield Dental Arts:
West Springfield Dental Arts is a renowned dental practice that prioritizes exceptional patient care and comfort. The team, including Dr. Smiley, Dr. Hoffman, and their skilled hygienists, has been praised for their professionalism, kindness, and ability to explain procedures clearly. Patients frequently mention the warm and welcoming atmosphere created by the entire staff, which helps to alleviate any anxiety typically associated with dental visits. Furthermore, many patients appreciate how well the office manages dental emergencies, often accommodating quick appointments and providing thorough explanations of treatment options.
Here are some highlights that showcase the strengths of West Springfield Dental Arts:
- Skilled and Caring Staff: Patients have consistently praised the team for their detailed explanations and compassionate care, making visits less intimidating.
- Warm Environment: The friendly atmosphere helps patients feel at ease, with staff going out of their way to ensure comfort during procedures.
- Consistent Quality: Many long-term patients commend the quality of care they have received over the years, noting that the practice maintains high standards and stays up-to-date with dental technology.
- Accommodating Service: The office is known for its excellent handling of appointment scheduling and emergencies, providing timely care when needed.
- Community Trust: Long-standing relationships with patients demonstrate the trust and satisfaction the community has in the services offered.
Overall, West Springfield Dental Arts is highly recommended for anyone seeking a reliable and supportive dental care provider, where patient comfort and care are at the forefront of their practice.
Services and Treatments
West Springfield Dental Arts: Reviews
Fantastic experience: Dr Swayne and Dental Assistant Yeshi were great!
Fantastic experience: Elli was a wonderful hygienist. I am impressed by her professionalism and the clear, helpful way she explained my dental health. It’s rare to find someone who combines such high technical skill with a great communication skills. The reception staff always makes clients feel at home. I truly miss Dr Hoffman, who is a wonderful dentist and was so personable, making the entire visit a positive experience from start to finish.. Sorry to see her leave the staff.
We are so happy you have confidence in our care. Please feel confident in referring to us that we will assure a wonderful visit to them as well. Thanks again.
Fantastic experience: My daughter loves West Springfield Dental Arts. She would go to the dentist every week if I let her. Everyone there is kind and gentle. At her former pediatric dentist, she could not get x-rays done, but here she did it no problem. My whole family loves the providers in this office.
Thanks Marsha! We know trips to the dentist aren't what most young ones are looking forward to so we're very excited to hear this! Glad we can help make that something to look forward to :)
Fantastic experience: My temporary crown/bridge fell out. I got an appointment next day and the technician was so kind and efficient and gentle. She is amazing. I love everyone at this practice. I am so glad my friends recommended them when my long time dentist retired. Quality and friendliness and accommodation. Love you people.
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: Dr. SMILEY puts you at ease immediately and competently performs services needed and doesn't hesitate to go that extra mile if she thinks it's warranted. The hygienist, assistants and front desk are friendly and accommodating.
Thank you for the great rating! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: One of the best experiences I’ve had at a dentist office. Dentist & her assistant explained everything they were doing.
Thanks Bob! We're glad to hear you felt communication was clear throughout your time with us!
Fantastic experience: Dr.Hoffman & Ellie hygienist are the best ! Highly recommend. Update Nov 2025- Dr. Hoffman has left the practice
Really appreciate the feedback! We are so delighted to hear that you had a great experience
Fantastic experience: Many thanks to the entire team at West Springfield Dental Arts. They worked through a confusing insurance situation (NOT their fault!), were incredibly patient with me, and provided exemplary service. Special thanks to Dr Malik and her assistant, Adela, who spent lots of time with me, took great care of my teeth, and answered all my questions. HIGHLY recommend!!
Thanks for the review Carol! We know insurance can often be a challenge so we're glad we could help you get this sorted out!
Fantastic experience: West Springfield Dental Arts is super accommodating with dental issues. Doctors and staff are pleasant giving you a relaxed feeling and experience!!
Thank you Rosemary! This is always our goal!
Fantastic experience: I have been coming to West Springfield Dental Arts since 1979 (when it was Dr. Winkler's dental practice). Dr. Neil has been my dentist for 25 years. They are professional, reliable, and do good work. I moved to Maryland but I kept them as my dentist.
Thanks for the review Dede! We love hearing stories from our long tenured patients. Cheers to many more together :)
Fantastic experience: WSDA is amazing! Dr. Smiley and Yeshi are so kind, patient and supportive. Every experience I’ve had has been excellent. I would absolutely recommend you check them out.
Thanks Kristen! We're lucky to have such a great team with us!
Fantastic experience: Highly recommend. Patient focused, very professional. Huge fan of Dr Malik!
Thanks Meghan!
Fantastic experience: West Springfield is the best dental office in the entire North East. I drive here from Delaware because how great service and staff for all my dental needs. Dr. Smiley is truly one of a kind.
Wow, thanks for sharing Joshua! We're honored that you make the trek out to come see us. Cheers to many more years of visits!
Fantastic experience: Excellent care! Practice truly wants the very best oral health for their patients. Professional, but warm and friendly environment.
Thank you Susan! We try our best to make a trip to the dentist an inviting experience!
Fantastic experience: I've been at this practice for 20 years and love it. The dental technician was skilled, nice, and efficient and Dr. Smiley is thorough and a pleasure.
Thanks for the review Victoria! 20 years is quite the milestone. So glad we can share that with you!
Fantastic experience: I never thought I would say that a visit to the dentist was delightful...but it was! Everyone in the office is extremely friendly. Kenia and Dr. Smiley were great at taking care of my teeth and talking me through each step. Tiffany is also very friendly and helpful. If you have any trepidations about going to the dentist, this is the place for you!
This is what we live for, thanks so much Dana! Our goal is always to make a visit to the dentist one to look forward to :)
Fantastic experience: Great cleaning. Got in and out, and someone held the downstairs door for my husband, who pushed the wheelchair and me through: 100%
Thanks for the review Marcia! Happy to help :)
Fantastic experience: Dr. Smiley and her assistant Ashley were amazing. I had a dental emergency while visiting in Virginia. My neice contacted Dr Smiley, her dentist, to ask for help. Dr. Smiley called me on a Friday night and offered to see me on Saturday morning. She saw me, examined me and did some testing. She gave me a referral to take to a specialist. She and Ashley were wonderful. They were both were friendly, helpful, kind, and caring. Thank you so much!
Aw, thank you Deanna! Emergencies are never fun so we're happy to hear we could point you in right direction and give you some peace of mind!
Fantastic experience: Most pleasant visit, a very courteous and professional staff. Health care providers that listen to patients. FANTASTIC!!! Dr. Neil, and staff are most wonderful team that I've met in many years. Visiting this office is almost like visiting family.
Thank you for the thoughtful review! We're glad you enjoyed your visit with us!
Fantastic experience: I've been going to this dental practice for 25 years, and have referred many to the wonderful dentists there. Not only do they do a great job for me, but they also have a happy staff, many of whom stay for years. Highly recommend!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Positive experience: Bit of a surprise to have a substitute hygenist, but otherwise fine.
Fantastic experience: Thank you to Dr. Smiley and dental assistant, Yeshi. You both took great care of me. You were kind, informative, fun and skillful.
Thanks for the review Stephen! Glad to hear you enjoyed your time with us!
Fantastic experience: Shakeela was the perfect dental hygienist today. She went out of her way to ensure I was comfortable and explained every step of the process. A complete professional
Fantastic experience: The Dentists and staff are great, welcoming, and very knowledgeable about treatment and options.
Thanks for the review Omar! We're happy to hear that!
Fantastic experience: West Springfield Dental Arts offers more than just expert dental care; they provide a true friendship that goes beyond the dental chair. They genuinely care about your life. After almost 20 years of visiting, despite moving 90 miles away, we still come here for dental work. We've shared stories about our families, schooling, and trips with the staff. While many find dental visits uncomfortable, this place is welcoming with smiling personnel who prioritize your well-being. We highly recommend West Springfield Dental Arts for all your dental needs, where you will feel like family.
Thank you for the kind comments. We aim for excellence at each visit. Love having you as our patient!
Fantastic experience: Amazing from start to finish Honest, profesional, super friendly, dedicated and caring from the front desk all the way to the doctor! Excellent practice
Thanks Maria, we're so happy to hear that!
Fantastic experience: I recently went in for a crown and mentioned my night guard was bothering me. Kenia, the hygienist was very caring, helpful, and patient to work with me for some time to ensure I had a comfortable and correct fit. Shout out to Dr. Smiley and Kenia for making my experience great!
Thanks Shelia! We'll be sure to pass this along to our team members that helped you out!
Fantastic experience: Been coming here for years. Everyone is very professional and kind. Highly recommend!! Dr. Smiley is the best!
Thank you Leslie, for your kind words and continued support over the years! We're thrilled to hear that you've had such positive experiences with our team. Your recommendation means a lot to us, and we look forward to serving you for many more years to come!
Fantastic experience: Dr Smiley's dental abilities, work ethic, & personality are definitely worth a patient's smile! You can always find a Hygenist or Dental Tech to your liking ...All have excellent skills. The office staff are friendly, efficient, & always willing to work with the patient. Considering today's inflated prices, the fees are reasonable and within the standards. The within house insurance discounts are a big help.
Thank you for your wonderful feedback! We're thrilled to hear you’re happy with Dr. Smiley, our team, and our office services, and we appreciate your trust in us.
Fantastic experience: Phenomenal experience with my Dentist and the staff.Exam was thorough and staff personnel I interacted with were courteous an exuded A++ Dental Care and Customer Service.
Thank you Ann, so nice to hear that! Looking forward to your next visit!
Fantastic experience: Fantastic Dental care and NO Pain. Dr. Neal is great. Makes you forget about the PTSD from the dentist when you were a child.
Thank you Kerry! Glad we could make a trip to the dentist one to look forward to :)
Fantastic experience: The office was very helpful and informative. Hygienist was good and explained everything.
Thanks for the review Solita!! Happy to hear our team explained everything well!
Fantastic experience: From the moment you walk through the door, you know you're in good hands at West Springfield Dental Arts. The office staff is incredibly welcoming, setting a relaxed and comfortable tone that immediately puts you at ease. A dental office that truly embodies "patient first" philosophy. The hygienist clearly communicates while working with precision, making sure each step of the process is as comfortable, understood and efficient as possible. Dr. Hoffman’s expertise and gentle approach are evident in every interaction. She takes the time to listen to your concerns, clearly explains your treatment options, and ensures you feel informed and confident about your dental care. West Springfield Dental Arts is a dental practice where you're treated with respect, professionalism, and genuine care.
Michael, thank you so much for your kind words! We truly appreciate your feedback and are delighted to know you felt comfortable and well cared for. Our team takes pride in putting patients first, and it means a lot to hear that reflected in your experience.
Fantastic experience: Everyone here is SO nice and accommodating...they act like they are truly happy ro see you, and want to make you as comfortable as possible! Dr. SMILEY is especially kind and gentle, asking regularly if you are OK or need a break. I am so happy I found this place my kids and I both love it! (I saw that the 1 negative review said that these were obviously paid reviews...well, that's just sour grapes. I got a text asking politely for a review, and happily gave it because of the great service. Nothing was given to me for my review.)
Thank you Jennifer, for sharing such a thoughtful review! We’re so glad you and your kids feel comfortable and cared for here. Dr. Smiley and our entire team truly appreciate your kind words and trust in us—it means so much!
Fantastic experience: I am extremely happy with the care I’ve received at West Springfield Dental Arts. Ashley is a through caring hygienist who always does a great job. Dr Smiley and Dr Swayne has provided good care each time I visit. This last appointment was no different. I’m grateful to be a patient at West Springfield Dental Arts.
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: 8/5/2025: Another great appointment. My hygienist Shakeela was excellent!!! Very knowledgeable and detailed, first-time experience was great, and great personality.
We couldn't agree more, Susie is a great member of our WSDA family! Thanks for the review, we'll be sure to pass it along!!
Fantastic experience: Shoutout to Dr. Swayne. She took care of me and was super comforting. She even gave me pillows and blankets. Wow. It doesn’t get better than that.
Thanks Adam! We're very fortunate to have such a talented and caring team. We'll see you at your next visit!
Fantastic experience: I have had to do several procedures in the past three years and I have to say that Dr Swayne and her team including Arzo are absolutely wonderful. They always make sure I am doing ok during a procedure and will give me a break if I need one. They are kind and gentle and very good at explaining what to expect. I would highly recommend WSDA!
Thanks for the review Liz! We're glad to hear you felt cared for during your time with us!
Fantastic experience: Love this office. It's always so clean and neat. The staff is top notch especially Susan, Ashley and Dr. Swain. Front office staff is great too! Never leave with my mouth hurting. Thanks for all you do!
Thanks so much for the review Stephanie! We’re so glad we could make a trip to the dentist an enjoyable one :)
Fantastic experience: As always Dr Hoffman and staff are simply wonderful. They are wonderful at explaining information and are very patient.
Thank you so much for the review and praise! We are very proud of our team!
Fantastic experience: I absolutely hate going to the dentist, but the staff at West Springfield Dental Arts is always so kind and makes the whole experience ten times less stressful than previous dentists I have gone to! Their primary goal is to make sure you are comfortable and taken care of, something I think everyone can appreciate! :)
Fantastic experience: I had an absolutely wonderful experience at West Springfield Dental Arts! From the moment I walked in, Dr. Smiley, DMD, and her entire team were incredibly welcoming and professional. They took the time to explain everything clearly and answer all my questions, which I really appreciated. The office environment is comfortable and well-maintained. I left feeling well-cared for and confident in the dental care I received. I highly recommend West Springfield Dental Arts and Dr. Smiley's team to anyone looking for exceptional dental care!
Thank you so much Michael, we pride ourselves on our team! So glad you felt that they made a visit to the dentist one to look forward to :)
Fantastic experience: My doctor and hygienist are extremely caring. I have been getting care at the West Springfield Dental Arts for over a decade now.
Thank you Seemien! We appreciate your support over the years! Cheers to many more :)
Fantastic experience: UPDATE I have, since my first review had a bunch of work done on my teeth at West Springfield Dental Arts and honestly I have lost my fear of dentists. Dr. Swayne is the BEST dentist ever and everyone at the office is just AMAZING! LAST YEAR’S REVIEW I am a very nervous dental patient. However, my experience with West Springfield dental arts was excellent. I had a chipped tooth and needed urgent assistance. I immediately got an appointment, and when I got to the office, the staff was wonderful, respectful and kind. My doctor, Doctor Swayne and her assistant were considerate and wonderful. I needed numbing to get the tooth fixed. Amazingly, the shot and the dental work were pain free. Best dental visit. I will be going back for more work. Hopefully every appointment is like the first one!!
Thanks Mehr!! Not often we get updates on our reviews but we're not complaining :) So glad we helped in conquering that fear!
Fantastic experience: for years I have relied on you to remind me of my appointment. this has not happened the last two times and I have paid $50 fines. when I called for a re appointment I asked that I have my regular hygienist. I got the impression that that had been done since I had to accept an 8 am appointment. that was not the case
Thank you for your feedback, and we apologize for the inconvenience with appointment reminders and scheduling. We understand your concerns and are addressing them to prevent future issues.
Fantastic experience: Shakeela was my Dental Hygenist and did a great job. Very thorough cleaning and answered all my questions.
Thanks for the review! Shakeela is great, we're very lucky to have her!
Fantastic experience: My husband and I have been patients of West Springfield Dental Arts (WSDA) for many years specifically because of the high caliber of their care, the caring and friendly manner of their staff, and their willingness to go the extra mile in an emergency. As an example, I broke a temporary crown recently. I called WSDA, and they scheduled me that very morning to have my temporary crown replaced. Tracie, the very talented and kind dental technician, made and installed my new temporary crown, and in 30 minutes I was on my way. Dr. Neal Charaipotra is my WSDA dentist, and he is also outstanding in his skill and his kindness.
Thanks for the review Janis AND your continued support! It means a lot to a small business like ours. Looking forward to your next visit!
Fantastic experience: First off... thank you for the warm welcomes for being there. I had a tooth extracted, and the procedure was very smooth. I was definitely under very caring hands, and I am grateful for everything! Thank you all for making my experience easy and welcoming! I'll be coming back for sure for my cleaning. Thank you again!
Aw, thank you Mike! So glad you had a great experience with us. We'll see you at your next cleaning :)
Fantastic experience: The team is remarkable they're class professional and I really enjoy how thorough and detailed the team is Christ bless the team
Thanks Irene! Very glad to hear this!
Fantastic experience: Dr. Smiley and her team work very hard to make everyone’s dental experience as smooth and pain-free as possible. They are very gentle and good at describing what they are doing and checking in constantly to make sure everything is OK. I highly recommend Dr. Smiley West Springfield Dental practice. The office staff is also very Friendly, professional, and efficient.
Thank you for the thoughtful review Jenny, we really appreciate it! We're glad to hear we made a visit to the dentist one to look forward to :)
Fantastic experience: As always, my recent visit to West Springfield Dental Arts was a pleasant experience. The hygienist greeted me immediately and was both friendly and efficient. She patiently listened to my concerns and gave me excellent advice. I highly recommend this facility for all your dental needs.
Thank you for the review Shirley! We're happy to hear you felt cared for during your time with us!
Fantastic experience: Everyone is so nice and the exam was exceptionally thorough - and gentle. They made a huge effort to make sure I was comfortable and understand everything that was going on! I’d totally recommend them and especially Dr. Smiley!!
Thanks Robin! This is what we always aim for!
Fantastic experience: The staff genuinely cares and the treatment offered is always appropriate; I never feel like they are suggesting too many things, unlike other offices I have been at.
Thanks Marni for the review! We really appreciate the feedback!
Fantastic experience: I really appreciate the time and care Kenya and Dr. Smiley took with me. They made sure I was comfortable and knew what was going on. The entire office staff was welcoming and warm.
Thanks Kathryn! This is always our goal for new faces!
Fantastic experience: Dr. Hoffman was superb. Walked me through everything I didn't understand & was kind and caring. Easy to trust. Entire front desk staff is exceptionally professional and hard working. Dental techs are also very very friendly. You can tell everyone is happy to work there and it is managed well. Thank you!!
Emily, thank you for your thoughtful review—we’re thrilled to hear you had a positive experience with Dr. Hoffman and our team, and we truly appreciate your trust and support.
Positive experience: Dental experience was fine, however they will give you treatments that are not covered by your insurance without consultation. They lack communication and transparency to make money.
Thank you for your feedback—we’re pleased to hear your dental experience was satisfactory and sincerely apologize for any confusion regarding insurance coverage. We highly value transparency and would appreciate the opportunity to speak with you directly to address your concerns and enhance our communication. Please feel free to contact us at your earliest convenience.
Fantastic experience: Excellent! I've been with them for at least 20 years. The staff are very professional and kind. The dentists are great!!!
Thank you for the review, we love hearing from our long-term clients! Cheers to many more years together :)
Negative experience: I would be cautious of this place. I have been going for almost 2 years, and never in my life have I had so many dental issues (habits and health have not changed). They’ve managed to siphon over $3000 out of my own pocket. I’ve seen some of the reviews online and it’s obvious that they’re money driven. I had an entire root canal and crown done because they told me I needed to do that to get rid of my sensitivity. I had a suspicion it was something else causing the sensitivity, and a crown, root canal, and $1200 later… turns out I was correct. I went to another dentist to get a second opinion, and now it’s clear they’ve got their priorities a bit mixed up!
Thank you for sharing your experience. We’re genuinely sorry to hear about your concerns and that you left feeling dissatisfied with your care. Our team is committed to providing treatment plans that are in the best interest of each patient's oral health, and we take all feedback seriously, especially when a patient feels their trust may have been compromised.
We would greatly appreciate the opportunity to review your case in detail and discuss any concerns you may have. Please don’t hesitate to contact us directly so we can better understand your situation and work toward a resolution. Your experience matters to us, and we’re committed to continuous improvement.
Fantastic experience: The warmest group of people that make every visit a personal experience. I have never had a bad experience. I feel they go out of their way to make you feel the most comfortable you can possibly be in a dental office- and that's saying something!
Thank you Daniel! We're very fortunate to have a team like ours. We're glad to hear you feel comfortable when you're visiting us. Until next time!
Fantastic experience: This is not only a low stress, friendly environment it is well run by top dentists in the area. Their staff is always polite, they go out of their way to help and the dental assistants & hygienists are well trained and friendly. We see Dr. Neil and he is by far not only highly skilled but a very compassionate & friendly man! We always recommend WSDArts
Fantastic experience: All I can do is echo the positive reviews already posted. I retired in 2021 and lost my inexpensive corporate dental plan. As a result, I've let professional cleanings and check-ups slide. I lost the top of a crown a couple of weeks ago (Note to self: AVOID Salt Water Taffy!) and the same day received a New Patient advert in the mail, promising a full cleaning and exam at a great price. WSDA was able to see me on fairly short notice and I was thoroughly impressed by every aspect of the practice. Ellie, the Hygenist, was terrific, and Dr. Hoffman did an excellent job of laying out (and prioritizing) the work that my aging teeth would require. (Despite a lifetime of good dental care, nuthin' lasts forever...) Included were realistic cost estimates. As many retirees will appreciate, most private dental insurance plans are pricy and don't cover all that much. WSDA offers its own BlueDental insurance plan with discounts that range from 15-25%. Count me among WSDA's MANY satisfied clients, and I look forward to a long term relationship.
Thank you Richard! We know dental can be on the pricey side without insurance so we're glad to hear the Blue Dental Smiles Savings was a great match! Looking forward to many years of service with you :)
Fantastic experience: Staff at WSDA are so kind and personable. They consistently make me feel comfortable. They are gentle in both the physical aspects of an appointment and in any feedback they need to provide. Best dental practice I have used!
Thanks Natalie, so happy to hear this! We try our best to make a trip to the dentist one you look forward to!
Fantastic experience: Always the best personal care - knowledgeable, professional, compassionate, clean, on time, available. Our family has gone here for over 2 decades because they know their stuff and are personable too. Highly highly recommend them for you and your family and friends!
Thanks for the review Marion! You made our day!
Fantastic experience: Highly recommend West Springfield Dental Arts. Shakeela is very thorough and cares a great deal about improving your dental health. She is an excellent hygienist. Her and Dr. Swayne made a great team. Dr. Swayne is so nice and took the time to fully explain the recommended treatment to me.
Thanks William! Happy to hear you had a helpful visit with us!
Fantastic experience: the staff and Dr. Swayne are extremely caring and thoughtful. They are aware of when you need a break from your mouth open. Instructions are always very clear after post-op.
Thanks Ruth, we really appreciate it! Glad to hear you felt well taken care of, we'll see you on the next one!
Fantastic experience: I had a great experience at West Springfield Dental Arts! Dr. Neil Charaipotra is truly awesome. He went out of his way to fit me in for a much-needed deep cleaning, and during the visit, he also discovered a chipped tooth that required a root canal. He made sure I was scheduled quickly before the issue got worse. What really stood out to me was how thoughtful Dr. Charaipotra was in recommending the most cost-effective treatment plan. Too many dentists try to upsell unnecessary procedures, but here, I genuinely felt they were looking out for my health and my wallet. The entire team took excellent care of me and made sure I could be seen sooner rather than later when they knew I was dealing with a dental issue. Highly recommend West Springfield Dental Arts for their integrity, expertise, and outstanding service!
Wow, thank you Scott! We pride ourselves on our amazing team and always try to only recommend procedures when entirely necessary. Your health is our top priority for us and we're happy to hear you felt that way too :)
Fantastic experience: We always have wonderful experiences here. My whole family has used this dental practice for over four years. Dr. Smiley is the best!!
Thanks Lucinda, we appreciate the review! We hope we can continue to support you and your family for many years to come!
Fantastic experience: Hygentist was very gentle. Dentist was very professional, knowledgeable. She gave me very good advice. Liked her.
Thank you Kevin!! We're glad you enjoyed your time with us!
Fantastic experience: I greatly appreciated being called on short notice for an opening to get my teeth cleaned. Shandra did a thorough job with a great sense of humor. I was able to see Dr. Neal to also start the next step in an implant repair. The front office staff who helped me was able to explain the cost in a clear manner, which allowed ne to be able to plan ahead. I would strongly recommend West Springfield Dental Arts to anyone looking for a new dentist!
Thanks for the thoughtful review Kathi! We like to keep our schedule full :) So glad we had a spot for you!
Fantastic experience: I'm incredibly grateful to my colleague for recommending this dental office. Dr. Swayne is not only kind but also highly knowledgeable and experienced. She takes the time to explain every step of the process and goes above and beyond to ensure the procedure is as painless and comfortable as possible. I usually feel anxious about visiting any doctor’s office, but Dr. Swayne and her wonderful staff have completely transformed that experience for me. Now, I walk in knowing I'm in great hands and will be greeted with warm, friendly smiles.
Thank you so much Isil, these are the types of reviews that keep us going! We know the dentist/doctor is not a treat for most so we're very glad we could make your visit to us enjoyable :)
Fantastic experience: I've been going to West Springfield Dental Arts for two years since retiring from the Service, and I couldn't be more pleased. Dr. Hoffman is an outstanding dentist who truly cares about her patients. She provides top-notch care, remembers my history, and takes the time to ensure every visit is comfortable and stress-free. Thanks to her expertise and attention to detail, my dental hygiene has improved, faulty fillings have been corrected, and a dying root, overlooked by previous providers, was identified and treated. Appointments are efficient yet never rushed. I wouldn’t go anywhere else.
Thanks Dana, such a thoughtful review! We're so glad you feel cared for when you're with us. We'll see you on the next one!
Fantastic experience: West Springfield Dental Arts is a truly exceptional practice. Dr. Hoffman's expertise and gentle approach immediately put me at ease, and her entire team mirrors her dedication to patient comfort and care. From the skilled hygienists to the attentive assistants, every member of the clinical staff demonstrates professionalism and a genuine concern for your well-being. Additionally, the administrative front desk staff are incredibly welcoming, efficient, and knowledgeable making scheduling appointments and handling insurance a breeze. This cohesive and caring atmosphere makes every visit a positive experience, solidifying West Springfield Dental Arts as my top choice for dental care.
Thank you Joseph, for your kind words and thoughtful review! We are thrilled to hear that Dr. Hoffman and the entire team were able to provide you with such a positive experience. Patient care and comfort are our top priorities, and we're grateful for the opportunity to take care of you. We're also glad to hear that our front desk team made scheduling and insurance a smooth process for you! We look forward to continuing to serve you with the best dental care possible.
Fantastic experience: I have been going to WSDA for many years and they are consistently excellent across the board. The team is friendly and highly competent and the facility is high-tech and clean. Highly recommend to anyone in Northern Virginia looking for quality dental care.
Thanks John, we appreciate this along with your continued support!!
Fantastic experience: Dr. Smiley and Kenia are truly amazing. My 6 year old son was experiencing a lot of pain and had inflammation for over a month. After two pediatric dentist consults and being told it was nothing, Dr. Smiley took his pain seriously. She and Kenia performed the extraction so seamlessly, my son was comfortable and enjoyed the entire process. Thanks to them he wasn’t traumatized by the experience and he’s already feeling a million times better.
Wow Michele, thank you for sharing! We love hearing stories like this! So happy we could help your son AND that he enjoyed his visit! Hopefully each visit hereafter will continue to be pain-free!
Fantastic experience: I recently visited West Springfield Dental Arts, and I couldn’t be more pleased with my experience. From the moment I walked in, the staff was warm, welcoming, and professional. The office was clean, modern, and well-organized, creating a comfortable environment. Dr.Hoffman and the team were incredibly knowledgeable and took the time to explain each step of my treatment. They made sure I was comfortable throughout the procedure and answered all my questions with patience and expertise. The quality of care was outstanding, and I truly felt like they prioritized my dental health. Scheduling was easy, and they were punctual with my appointment, which I really appreciated. The office also offers flexible payment options, making high-quality dental care accessible. I highly recommend them to anyone!
Wow, thank you Stela! A great experience is always what we strive for and it's even better hearing feedback like this from patients that have spent some time with us!
Fantastic experience: We have been coming here for years. The staff is wonderful and d the dentist s have always gone above and beyond for my family. I couldn’t be happier
Thank you Maya, we appreciate your continued support!
Fantastic experience: I am visiting friends in the US and needed emergency dental care. Everything went smoothly, including contacting my travel insurance. Highly recommend. Totally professional.
Thanks Agata - glad we could help in a pinch!!
Fantastic experience: Dr Hoffman was excellent as usual. She clearly explains everything and is obviously very skilled and caring. Kudos to Chaunte as well for her excellent support and help.
Thanks William, happy to hear our team did their part! See you next time!
Fantastic experience: Very good care as usual. Dr. Neal and his staff are always on their game. Professional and personable too. I never have any doubt I’m going to receive first class care there.
Thank you for a wonderful rating! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Just had my first ever cavity and I was very nervous. However Dr Hoffman and her assistant Arzo treated me with extreme kindness. They explained every step of the way and were very considerate of me. Grateful for them this morning- especially for Arzo holding my hand through the numbing shot!
Thank you for the thoughtful review Averi! We know a trip to the dentist is not usually a fun one but we're so happy to hear we made it a little more bearable! Hoping it will be a little less scary each visit :)
Fantastic experience: I couldn’t be more grateful for the incredible care I’ve received at West Springfield Dental Arts. Dr. Smiley and her entire team are truly fine people—kind, thoughtful, and always concerned for my comfort. They explain everything in detail, so I know exactly what to expect, which means a lot since I’m a bit skittish when it comes to dentistry. I wouldn’t trust anyone else to handle the major work I’ve needed; they’ve consistently gone above and beyond to ensure everything is done to perfection.
Thank you so much Tom, for your thoughtful and generous review! We're so glad to hear that Dr. Smiley and the team at West Springfield Dental Arts have been able to provide you with such a positive and comforting experience. We understand that dental visits can be nerve-wracking, and we strive to make every patient feel as comfortable and informed as possible. Your trust in us means the world, and we’re honored to be your go-to dental care provider for all your needs. We look forward to continuing to serve you with the highest level of care!
Fantastic experience: My family has been treated at West Springfield Dental Arts for about five years and it's been a great experience. We are always comfortable and we receive great care every six months.
Thanks for the review Matt! We're happy we've been able to support you and your family all these years!
Fantastic experience: Dr Smiley is an outstanding dentist. She provides clear and easy to understand explanations of any issues she observes and whether further work is recommended.. The administrative are friendly and very helpful. The hygienists are thorough and explain if any personal dental care can be improved. The dental assistants are also great.
Thank you Stephen, we couldn't agree more! We are very lucky to have Dr. Smiley at our office along with the rest of our amazing team. Thanks for the review!
Fantastic experience: I've been going to West Springfield Dental Arts for over 25 years as I continue to get excellent care despite a complicated dental history, especially as I've gotten older. I've been under the care of Dr. Hoffman over the past 8 years and she is the most skilled, patient, and caring doctor I've ever had. She's an outstanding dentist who takes pride in her work and takes the time needed to provide the best results possible. Also noteworthy is the front office staff who are consistently welcoming and efficient, along with the dentist's clinical assistants and dental hygienists. In particular, dental assistant, Chaunte, has been with the practice for 5+ years, and her experience and ability to make patients comfortable and valued is an asset to the practice. Ashley has been my dental hygienist for a long time and going to her for cleanings is a delightful experience. I consider myself lucky to have been with this practice over the years and am grateful for the complex work they've done to keep my mouth as healthy as possible. I've been treated by several other dentists in the practice along the way and they're all top notch.
Thank you Beth, for your kind words and loyalty over the years! We’re thrilled to hear about your positive experiences with Dr. Hoffman, Chaunte, Ashley, and the entire team. It’s our goal to provide the best care possible, and we’re grateful to have had the opportunity to support your dental health throughout the years. We look forward to continuing to serve you!
Fantastic experience: I’ve been going to West Springfield Dental Arts for a long time. Dr. Neil and the staff are wonderful. The office is clean and modern. Two thumbs up! - Nancy Harty
Thank you for your kind words, Nancy! We’re so glad to hear you’ve had a positive experience at West Springfield Dental Arts. Dr. Neil and our team truly appreciate your continued trust in us, and we're happy that you find our office clean and modern. We look forward to seeing you on your next visit!
Fantastic experience: Been coming here for years. They are the best. The staff at the front desk is always welcoming and professional. Dr. Smiley and her assistants are THE BEST. Caring, precise, and thorough.
Thank you Judy, for your continued trust in us! We’re so glad to hear that you’ve had such positive experiences with Dr. Smiley and our team. We truly appreciate your kind words and look forward to continuing to serve you!
Fantastic experience: Our family is so glad to have found this dental practice. They’ve taken great care of us in our first year with their practice. Dr Hoffman and her whole team have been great caregivers with cleanings during my pregnancy and with my husband’s Invisalign, too. They are caring people who have a clean, efficient, and professional practice!
Thank you Ashley for the thoughtful review! We always try our best so it's great to get feedback like this!!
Fantastic experience: This is a great dental practice. Everyone is very experienced and they have the latest diagnostic tools. The front desk is well organized and friendly. Highly recommend.
Thanks Kit! We're glad you enjoyed your time with us :)
Fantastic experience: I recently visited West Springfield Dental Arts for a new patient exam and cleaning. I am a nervous dental patient and everyone at this practice was so kind and patient. I would recommend this dental group to anyone seeking a kind and caring dentist!
Hi Melissa, thanks for the review! We know the dentist is not a favorite place to many so we're glad we could accommodate and make it easy for you!
Fantastic experience: West Springfield Dental Arts is such a welcoming place. From the front desk to dental assistance, to hygienest, everyone is so friendly. Dr. Hoffman is the best, so kind and caring.
Thank you Bob! These type of reviews are what keep us going!
Fantastic experience: 5 Stars - I have been going to this Dentist for approximately 34 years and have not had any issues with their work at all. I wouldn’t want to go anywhere else for Dental work. Have had Great Experiences every time. Very knowledgeable and friendly. Highly Recommended.
Thank you for your loyal support over the years! We're so glad to hear you've had great experiences with us, and we truly appreciate your kind recommendation.
Fantastic experience: I hav been a patient since the mid 1980s and the practice remains to be superb. I have been particularly impressed with Dr. Omar Abdelwahab. He's very knowledgeable, takes his time with the patiant, discusses alternatives and is conservative in his approach to dental medicine, which I particularly like. You should offer him an opportunity to permanently join the practice that he cannot refuse!
Thank you for your long-time trust and kind review! We're so pleased to hear that you've had such a positive experience with our practice over the years. Dr. Abdelwahab is indeed an exceptional part of our team, and we’re grateful for your recognition of his care and approach to dentistry. Your feedback is truly appreciated, and we will be sure to pass along your thoughts. We look forward to continuing to serve you for many years to come!
Fantastic experience: Highly recommend West Springfield Dental Arts. I have been their patient for over 15 years. I recently had some dental work done and both Dr. Swayne and DA Yeshi were outstanding. They kept me informed at all times. My work was a bit complicated, but they ensured I was at ease at all times and pain free.
Thank you for the great rating! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: This place is one of the best for anything that is about aesthetics, dental cleaning, crowns anything they are just more than amazing I had DR Yeliz Swayne and she is spectacular ! She did my veneers three years ago and they are still in excellent condition. I am still totally in love with the result.
Hi Yayiz, thanks for the feedback! We're so glad to hear your veneers are holding up well, Dr. Swayne is one of the best!!
Fantastic experience: Very welcoming, kind staff. They did exceptionally well explaining what they were doing, and asking how much I wanted to know and when. Highly recommend you call them up if you’re looking for a dentist!
Thank you Ryan, we're so happy to hear this!!
Fantastic experience: The best hygienist and dentist ever! The hygienist went over my xrays with great detail. I always appreciate the kindness and professionalism. Highly recommend!
Thank you for the kind words Aisha! So glad you enjoyed your time with us!
Fantastic experience: My experience was good with the hygienist and Dr. Neil. They are great. My problem was always with the receptionist, they are not friendly at all. They made me wait to schedule my next appointment.
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Always professional front desk and easy to get appointments. I had 2 significant procedures in the last 2 months and experienced NO pain. I've been a patient here for 20+ years.
Hi Kelly, thank you for the thoughtful review! We're so happy you've stayed with us all these years!
Fantastic experience: The entire staff is wonderful! The doctors take their time with the patients and dont rush through appointments. I've been a patient for over 20 years now and have always had great care. Also love that over the 20+ years they keep up technologically, both with text/email reminders/communications and with the office equipment. The office always looks newly renovated and everything is spotless too!
Thank you Kevin, we appreciate your loyalty over the years! Reviews like this are what keeps us going!
Fantastic experience: I just had my teeth cleaned. Calvin was my dental hygienist. It was absolutely the best dental experience I have ever had. I am 60, so perhaps in 54 years. Also, Dr. Hoffman has taken care of my dental health for many years, and I trust her 100 percent - not only in her recommendations, but also in the quality of her craftsmanship. I want to end with, Calvin is the absolute best dental hygienist I have ever encountered!!
Thank you Ronald! This made our day!
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