DeKalb Dental Group
Information about DeKalb Dental Group
60115, Dekalb
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-18h
- thursday: 8h-15h
- friday: 8h-14h
- saturday: (closed)
DeKalb Dental Group offers comprehensive dental care to patients of all ages in DeKalb, IL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about DeKalb Dental Group:
DeKalb Dental Group is highly praised for its excellent patient care and friendly staff. Clients consistently express their satisfaction with the professional and welcoming environment that the team provides. Many reviews highlight the skill and approachability of their dentists, especially Dr. Pham and Dr. Nguyen, who have been noted for their thoroughness and ability to help ease patient anxiety during procedures. Visitors frequently mention that the staff is attentive, ensuring that all concerns are addressed promptly, making dental visits a more comfortable experience.
Here are some of the key highlights from customer feedback:
- Friendly Atmosphere: Patients frequently remark on the warmth and kindness of the entire team, making them feel welcome from check-in to check-out.
- Thorough Explanations: The hygienists and dental assistants take the time to explain procedures clearly, contributing to a stress-free environment.
- Quick and Efficient Service: Many reviews mention that treatments are performed efficiently, with minimal wait times, allowing patients to receive care promptly.
- Emergency Care: DeKalb Dental Group is noted for accommodating urgent dental needs, fitting patients into their schedule quickly.
Overall, DeKalb Dental Group is highly recommended for anyone seeking quality dental care in a supportive and compassionate environment. Many patients express a long-term commitment to their practice due to the consistently positive experiences they have had.
DeKalb Dental Group: Reviews
Fantastic experience: Extremely happy with Dekalb Dental Group Dr. Altameemi was GREAT! Front desk was so nice and made sure I was taken care of by getting me in so soon. I’m looking forward to my next visit!
Thanks so much for your positive feedback!
Fantastic experience: Very detailed, knowledgeable, and prompt. Work is done professionally and in a timely manner. Staff is very friendly and helpful.
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Fantastic experience: They are very friendly . I went back in for a filling that was sensitive . They re-filled it for free on the spot . Its also a convenient location
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Fantastic experience: Both Allison and Tatianna were so nice and very friendly. They both made me feel very welcome. I apologize, I cannot remember my dentist name but his name started with a "B". I found his suggestions for my treatment were very helpful and I am currently working on my finances for this treatment
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Fantastic experience: The staff was friendly and ready for me when I arrived. The hygienist was very nice and did a good job.
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Fantastic experience: It’s always a great experience here. Dr Pham is the best dentist to ever treat my teeth. I can’t forget my hygienist Sarah. Great customer service and always giving me the best cleanings. Always gives the best options and recommendations for any treatments or procedures I want to peruse or want to inquire about. I recommend becoming a new patient here!
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Fantastic experience: As someone who’s terrified of the dentist, I couldn’t recommend this place enough. They made a root canal so fast and easy, and legitimately made me feel better about having dental work done. Amazingly friendly and great staff, and great place
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Fantastic experience: Everyone is very nice. Pleasant experience with hygienist, cleaning.
Fantastic experience: Awesome dental office! Very clean and professional! I had the pleasure of having Kayla assist with my temporary crown, not only was she super professional and kind, she nailed that bite in one shoot and I was in and out! I love a good bite with no extra grind! Thanks Kayla! You rock!
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Fantastic experience: Really great here! Got in right away for a problem and they helped me out. Very attentive to your concerns.
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Fantastic experience: They were able to fit us in and took our insurance. The staff all were helpful and cooperative!
Our patients mean the world to us. Thank you so much!
Fantastic experience: I love the new dentist! She is amazing, thoughtful, caring, and knowledgeable. She made my daughter feel so comfortable with getting her first filling. We are lucky to have her! Everyone one with this dental group is excellent and they are the reason I comeback.
Thanks, we appreciate it so much!
Fantastic experience: I absolutely love DeKalb dental group. I remain going to their office, even though we moved about 40 minutes away. The Dentist there is so lovely. I have never felt like I’m being financially taken advantage of or like a number. The listen to your input and take into consideration your lifestyle. The cleanings I get there are so thorough and wonderful. They are always gentle and I leave with the squeaky clean mouth on the planet in a timely fashion. I cannot recommend the office more.
Our patients mean the world to us. Thank you so much!
Fantastic experience: I arrived at the wrong time for my appointment but they were able to fit me in with only a very brief wait. All personnel I encountered were friendly, professional and efficient. Sarah was my hygienist an as usual she did a great job, very careful, gentle and thorough. Dr. Pham was friendly and explained a problem and what needs to be done to fix it. Overall a god experience.
Thanks, we appreciate it so much!
Fantastic experience: I love going here for dental work! They have a very professional and fun staff through and through.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Double wisdom teeth extraction went smoothly. Worried for nothing! Thank you Dr. Phan and the marvelous team at DeKalb Dental Group.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Very pleased with my experiences the the DeKalb Dental group
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Negative experience: There are so many mistakes in the cost estimate. I’ve pointed them out twice and asked the lady to correct my estimate, but I still haven’t received an updated and accurate bill. I would like to be a patient, not an auditor.
Fantastic experience: I have the most anxiety when I go to the dental office. But I come to Dekalb Dental Group specifically for Dr Nguyen! Also, the entire team is great! I'm not sure of my dental assistants name, but she was awesome as well. At my most recent visit I didn’t even know the numbing happened. I am still shocked IT DIDN’T HURT. I was more anxious about getting the shot more than anything. During the numbing(my uncomfortable moments) she tapped my forehead which was a great distraction to calm me down… no one has ever done that lol! Thank you! Overall as much as I hate going to the dentist, I left feeling great!
Thank you for your review! We hope you have a great day!
Fantastic experience: Enjoyed my appt with Reece. She is a hard-working lady. Did a great job.
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Fantastic experience: The service was great and they really seemed to care about their patients. Awesome Dental care!! Fantastic patient care
Thanks! We love our patients!
Positive experience: Paula was great and they got me in early pleasant visit missed Dr Nuegent but DR Fam was nice .
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Fantastic experience: In addition to 5 Star professionalism and results, as a patient, I feel they absolutely care about me.
Our patients mean the world to us. Thank you so much!
Fantastic experience: The staff is really friendly and they take the time to explain to you, what is going to take place? They make you feel comfortable.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Very clean office and professional staff. Highly recommend getting dental work here.
This feedback means the world to us. Thank you!
Fantastic experience: Jenna is always phenomenal. She always makes me feel calm and at ease. The entire staff is easy to work with and very nice.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I think I've said this before but always great experience! Wonderful doctors and staff! Always do a fantastic job! See ya in 3 months!
Thanks! Have a wonderful day!
Fantastic experience: Very friendly people! They discussed all my options and even gave me idea to do some of the procedures next year to maximize my insurance. We see how it all goes but so far I like this Dentist office. Just an update from my last post around July. They are doing amazing job, did a deep cleaning back in July which made my mouth feel so good and they gave a lot of great advice. Now I’m on my 3 month cleaning which I always like to do even if I have to pay out of my pocket because I think it’s worth it. They always tell me in advance if insurance will pay and if not urgent they will recommend waiting till beginning of next year! Keep up the amazing job
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Love the way Sarah cleans my teeth, very gentle and precise! They always feel so nice and clean when I leave! Front desk is always super friendly and helpful and of course Dr N is the best! very happy
Thank you for your review! We hope you have a great day!
Fantastic experience: Everyone is very friendly, polite, & professional. I have been a patient here for many years. I highly recommend DeKalb Dental Group. The dental hygienists are very thorough in what they do.
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Fantastic experience: Very helpful, in an out with my problem solved and set up for future needs! Highly recommend! I’m terrible with names but my hygienist was great. (Kimberly I think!) Dr. Pham made quick work of my issue’s as well! Thank you
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Negative experience: They charge you something that you supposed to pay 0 according your insurance!!
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Great experience and it's always so fun and relaxing enjoy going to the dentist.11/26/2018 Another great visit to the dentist. Thank you so much fun and pleasant place to visit. You all rock! Another outstanding visit. Great experience and so relaxing. Thanks again.June 8th 2020. 9/15/2020 My teeth have never looked better. My hygienist went above and beyond. She is a super hygienist. Thanks for another excellent and relaxing visit. Best wishes to all of you!! Looking forward to my next visit!
Thank you for your review, Cathy! Have a great day!
Fantastic experience: Love this practice and all the folks there are wonderful.
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Fantastic experience: Everyone was so kind and friendly! Everything was explained clearly. 10/10 experience.
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Fantastic experience: they are awesome at Dekalb Dental Group!! love coming here for my cleanings!
We love seeing these reviews! Thank you!
Negative experience: I wanted to go to the dentist, but unfortunately, it seems that they only care about money. I wasn’t even able to get a basic cleaning or have just one cavity treated, because I was told that their practice follows a different approach — essentially, you're forced to agree to all the treatments they recommend. If a patient can’t afford deep cleaning or crowns, they won’t be accepted as a patient. Where is the medical ethics in that? This information was given to me by the front desk staff — someone named Susan or something similar. Thankfully, in Saint Charles, dentists seem to treat their patients differently — like true healthcare professionals.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: I visited Dekalb Dental Group yesterday(07/30/2025) at 2:30pm and one of the technicians (I forgot her name) served me. She is very professional and patient. She answered and explained all the questions I asked. I really appreciate her.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Best Dentist and Hygienists, efficient, fast and caring. we have been patients for over 35 years and have been happy with their treatment. Ladies at front desk are helpful and pleasant when checking in and out.
This feedback means the world to us. Thank you!
Fantastic experience: I was very happy to find a dentist that took my insurance. Went there yesterday after not going to a dentist for 5 years and they were very nice Taylor did a great job with cleaning, and did everything to make sure I was comfortable as someone who is autistic dentists can be unsettling for me but I was actually pretty calm there.
Thanks, we appreciate it so much!
Fantastic experience: I receive excellent care from DeKalb Dental. The dental hygienist performed a very meticulous and thorough cleaning and the doctor is attentive.
Thanks so much!
Fantastic experience: Hygienist was great! Office staff very friendly and knowledgeable.
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: As someone who has had positive and negative dental experiences, I can honestly say that the staff here is one of the best I’ve ever experienced. They are welcoming, helpful, understanding, and patient. Jenna specifically helped ease a lot of anxiety as soon as I walked in the door. I couldn’t recommend Dekalb Dental enough!!
Thank you!
Fantastic experience: Over the years I've had wonderful care with DeKalb Dental Group and Dr. Nguyen. Especially after Monday night's worst toothache ever. I called Tuesday morning and they saw me within 2 hours. I walked in nervous and anxious, but left relieved and pain-free. Thank you Dr. Nguyen and the talented and caring dental assistant Kayla.
Thanks so much!
Fantastic experience: Most people don't think of going to the dentist as an enjoyable experience, but DeKalb Dental Group makes it as enjoyable as possible from check-in through check-out. Everyone is so friendly, but what really stuck out to me throughout my visit was the thoroughness displayed by the Dental Hygienist—Paula (I hope I spelled her name correctly)—and the Dentist, Dr. Pham. And while a thorough dental visit can yield some uncomfortable dental realities, they are very reassuring and will quickly create a care plan that works best for you and can be started immediately! 10/10 experience, and I appreciate DeKalb Dental Group a lot!
Thank you for reviewing our office!
Fantastic experience: Everyone in the office from the time you enter make you feel very welcomed. The wait time is minimal. The Dr's make sure to address all concerns and express the information to the littles as well as the parents. It's truly a great experience
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Fantastic experience: My hygienist Sara T. and Dr. Pham were both amazing! Sara was super friendly and took the time to explain everything we’d be doing and looking at. Dr. Pham was equally as thorough and kind. It was my first time here and I will happily be staying!
Thanks! Have a wonderful day!
Fantastic experience: Awesome dental office. Good atmosphere and great staff. I would recommend.
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Fantastic experience: My experience was pleasurable. I was treated by a very professional dental hygienist, dentist and patient representative. the hygienist even informed me that I should be using a different type of dental brush between my teeth. Instead of using floss.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Everyone is always friendly and nice, always have a great experience every time I go in☺️
Thank you for your review.
Fantastic experience: Carrie did an excellent job. The whole office is very professional Highly recommended
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: My dental hygienist did a fantastic job getting me in and out on the time constraint I had and helped me make practical decisions for my cleaning plan given my work obligations afterwards. Thanks!
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Positive experience: I have never had a bad experience all the staff are very pleasant and attentive...the dentists and assistants took time to make sure I was comfortable answered all my questions all this when they seemed very busy
Thank you for your review.
Fantastic experience: I’ve been going to DDG for three years now and have had nothing but great experiences. Dr. Pham is very skilled and chats with me about video games we’ve played (and will play, like Persona 5… right, Dr. Pham? ), Paola is an incredible hygienist and is super friendly and helpful with my endless questions, and the assistants and staff have always been welcoming and wonderful. It feels weird to say I look forward to my next visit (stay healthy, teeth, plzzzz ), but I know they’ll take care of me when the time comes.
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Fantastic experience: Very professional. Each step was explained in detail to me, this made feel very comfortable with my procedures and future planned procedures.. I wish I knew about them before. Amazing !!
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Fantastic experience: Awesome dentist. I had gotten an all on 5 implant denture in Texas and no other dental office in Dekalb would work with me on it. Dr. Nguyen worked with my Texas dentist and ordered the tools to fix my problem. He goes above and beyond!! His office staff is also helpful and straight forward.
Thanks for reviewing our office!
Fantastic experience: I am new to the area and had my first dental cleaning today with DeKalb Dental. My hygienist, Sarah, was absolutely amazing and very personable, gentle, and had a great bedside manner explaining everything she was going to do. They have very up to date technology such as x-rays and mouth scans. No more molds to make invisalign or retainers! My visit was painless, and as someone who has anxiety at the dentist, I left feeling calm.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Everybody was so nice, understanding and informative of my care, Kayla and Dr. P was the two I was working with for my mouth pain. I called them and they said I can come in almost immediately to get checked for the pain. Went in the next day and they did an exam on me and had an extraction done the same day (which I needed) Almost instant relief. I was lucky to try this office and will be going back to keep them as my dentist office.
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Fantastic experience: Dr. Pham and his team recently treated me for a nasty broken tooth and infection, then fitted me with a partial. I am very pleased with the care I received, which involved very little pain. The entire staff was extremely friendly, warm, and considerate, and I particularly want to acknowledge Dr. Pham's assistant Ellie, who provided me with a thorough running explanation of what was happening. Knowing the details really helped relieve my anxiety and gave me confidence in both the practitioners and the procedures. I very much appreciate how nice Ellie and everyone else was--it's not something I take for granted anymore. I can whole-heartedly recommend this practice.
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Fantastic experience: On November 14th of 2022, I went to DeKalb Dental Group for the first time. It was a wonderful experience. The staff was professional and pleasant. My hygienist was Sara. I have been going to the dentist since I was three and I have lived all over the country. I am retired. All that to say that I have encountered a lot of hygienists. Sara gave me the best dental cleaning that I have ever had. She was thorough, detail oriented and definitely deserves this praise.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Have been going here my whole life and have always loved them. Great customer service and the techs always are super helpful and answer all my questions. I’ve been in and out of braces for half of my life (now 24) and had double corrective jaw surgery in 2019 and they have been there to support me through it all. They are always very gentle with my braces and my nerve sensitivity due to nerve damage from my surgery. I highly recommend this place to anyone! They truly care about their patients and want the best!
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: We were referred to Decalb Dental Group, by my 74 yr old fathers Dr., since he suffered a mini stroke a month prior to our visit, for extracting a broken tooth. I honestly have never delt with such a wonderful , caring and helpful staff ... Ever!!!! The ladies behind the dek, were so helpful and compassionate and patient with the paper work. And the Dentist extracted his tooth with no pain, and has healed perfectly AMAZING because of AMAZING people!!!
Thanks so much!
Fantastic experience: Each person i worked with was friendly, professional, and efficient. They know what they are doing and I would recommend them to everyone - thanks!
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Fantastic experience: I had a great experience while getting a procedure done here! Sara made it pain free and would always make sure I wasn’t experiencing any discomfort during the cleaning! Very satisfied with my visit here.
Thanks! We love our patients!
Fantastic experience: Such a great place. The staff were very friendly, knowledgeable and accommodating! Took my son for ortho evaluation and left feeling very comfortable and confident I made the right choice for his ortho journey.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Our family has received dental services from 4 different dental practices within the last 3 years. We have received care from both smaller and larger corporate dental practices. DeKalb Dental Group is amazing! I have some metal hardware that has come unscrewed and is protruding through my gums. This is covered under Major medical insurance and not private dental insurance. We will soon be out of network with Northwestern and the soonest I can get into the oral surgeon will be December 31st! I was offered an appointment the day after Christmas, however I obviously cannot wait that long and they were able to squeeze me in within 2 hours the day before they were going to be closed for Christmas Eve and Christmas! My husband and I, and our 2 young children under 10, have canceled through Dekamore Dental, and we are booked for cleanings at the start of the new year. Our oral health is very important to us, and DeKalb Dental group is amazing!! We're looking forward to a long road ahead and a great experience with the whole team for many years to come!
Thank you for reviewing our office!
Fantastic experience: I have been to a few dentists throughout my life and this place is definitely the best I’ve been to. I have never had anything less than amazing encounters with all of the staff. The ladies who work the front desk, the dental hygienists, and the main/head dentist are so nice and hospitable, I have always had great experiences at my appointments the past 4 or 5 years I have been going here. I love this place and recommend it to anyone, especially those who have anxiety about going to the dentist!
Thanks so much!
Negative experience: The worst experience I've ever had in my life at any type of health business in this country I have been to different dentist offices all over the country and a certain reception that does administrating work at the front desk as you walk in at this place has no type of customer care she was one of the most rudest persons I've ever dealt with at a business she talks to grown people like their little children no type of customer service just so rude it's unbelievable how they could have an employee like this representing them and talking to customers I wish I would have got her name but she spoke to me so rude she doesn't look any older than my grandchildren she has no respect she looks like she might be 30 wears glasses and black hair she is just rude and talks to people horribly no customer service at all is this company a corporation or privately owned I need to check on that
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-756-4430. Thank you.
Fantastic experience: This has been my dental clinic for more than 20 years and I trust them entirely. The staff is very knowledgeable and helpful and I have always been satisfied with their help. I can recommend them without hesitation.
Thank you for taking the time to review us.
Fantastic experience: UPDATE: I had a dental emergency this week when my bridge of 29 years finally fell out. They were able to get me in quickly when I explained the situation. From Susan explaining the costs of the treatment plan, to Kayla explaining everything they were doing, and Dr. Nguyen doing what he does best, the experience was relatively painless. With this 5 star rating I guess the total is now 10!!! Highly recommended practice with caring, honest, dependable people. Will never hesitate to contact them for any of my dental needs!!! Ever had a fear of going to the dentist? Put those aside when you go to the DeKalb Dental Group. Their entire staff is friendly and knowledgeable. From the moment I stepped through the door until I walked back out I felt like my care and comfort were the most important thing to them. I would highly recommend their services if you need any dental work. I'm only giving 5 stars because I can't give more!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: My dentist was kind and gentle. I need a lot of anesthesia and they had no problem accommodating me.
Thanks! Have a wonderful day!
Negative experience: I hate coming here so much, I always leave unhappy and upset. If other options were available and easy I would leave in a heartbeat. I have the exact same insurance problem every time I walk in. You’d think after several visits and calls they’d get their ish together. Unfortunately communication is ALWAYS lacking on SEVERAL fronts. In the time that I have been here there has only been one or two dental assistants that have been kind, informative, and have offered helpful advice. As for Dr. Pham it would be a miracle if I ever heard more than 10 words from him during my visits. EDIT: I’m back with another terrible update! Can you believe after all the trouble I went through for them to realize that I have an account with them and they have my insurance (which took up my entire appointment) they contact me a month later only to tell me that they DON’T TAKE IT. I, just like anybody else, would not have gotten the work done if I knew I had to pay $900 OUT OF POCKET.
Hi, Sammy. Professional excellence is important to us, which means our patients’ needs are always our first priority. We would love the opportunity to discuss the details of this review with you. Please call us at 815-756-4430, and we’d be happy to speak with you. Thank you.
Fantastic experience: From the time I checked in, to the time I left. My experience was great! Everyone is so friendly and made me feel welcomed and comfortable. Definitely recommend!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: New in town and I found my dentist! Professional, friendly, willing to listen, and knowledgeable staff. Doctor is understanding and available for questions and treatment options. I will be back & recommending to my family. Excellent experience!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: When connecting with an environment that cares about you and your community, health! It set on a successful relationship, recovery no matter what level you are. I highly recommend this dental practice moving forward with all of your health needs! “ teeth” cause at the end of the day they are connected to your heart! Keep healing keep healthy!! They Care!! Kind Regards, Michael Wayne
Thanks! Have a wonderful day!
Fantastic experience: When I first arrive, I was greeted respectfully and checked me in smoothly. Water bottles openly available and did not wait much for the hygiene staff to take me to the operatory. X rays with an easy and cleaning was performed in a professional matter. Zero cavities and smooth cleaning. Keep up the good work Dekalb Dental.
Thanks a bunch! We hope you have a great rest of your day.
Negative experience: Nguyen hit my nerve with the anesthesic and it felt like electricity went through my face. I went super pale and almost passed out. Thought it was a one off but then my boyfriend went in and same thing happened. He literally couldn't breathe after the shot was administered and also felt extremely faint. Very upsetting experience and extremely anxiety inducing. This has NEVER happened with any other dentist.
Due to HIPAA obligations enforced by HHS, we are unable to indicate whether you are a patient or not. We appreciate those that reach out with any comments and / or concerns and welcome you to call us to discuss further at 815-756-4430.
Fantastic experience: Excellent staff. My dentist listens to my concerns about my dental procedures. So kind also. Best dentist I've had in my 75 yrs. I highly recommend this awesome dental group. Top notch!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: The dentists are good. Unfortunately, I have had negative experiences with the administrative staff. Their demeanor and customer service has been inconsistent and, at times, unprofessional. I have expressed my concerns directly to the staff, but there has been no noticeable improvement. I will be taking my family to a different dentist.
Unfortunately, online channels are not secure places to discuss protected health information. We would love the opportunity to correct this situation. A team member will be reaching out to you shortly to discuss the details of this review with you. Thank you for sharing this with us.
Fantastic experience: The doctor and staff are wonderful! I needed a molar pulled, they were and kind, helpful and professional. Thank you SO much!
Our patients mean the world to us. Thank you so much!
Fantastic experience: Me and my family, my whole family have been with DeKalb dental since way back. The care and compassion you receive from the whole team is great. Dr Nguyen is a delight to have as a dentist. And I can't thank him enough for all he has done. I also had the pleasure of being seen by Dr Pham With my last visit. My dental hygentist was thorough as always..Front desk staff are very helpful and friendly.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: They are very welcoming and friendly and professional!!! I really appreciate the support and team work!! You can see that they enjoy working together!!
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: was terrified to go but I’m so glad I did! Everyone in the office was absolutely amazing and made me feel so comfortable. Highly recommend Dekalb Dental!
This feedback means the world to us. Thank you!
Fantastic experience: Our first visit to DeKalb Dental Group. So far so good. Pleasant staff. Dental assistant was very knowledgeable, explained everything clearly, was a relaxed environment. She and the Doctor were amazing.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: The team at Dekalb Dental Group is AMAZING! Always very friendly, helpful and accommodating. Special shout out to my dental hygienist Sarah - shes very nice, answered any/all questions I had and is amazing at her job!
Thanks! Have a wonderful day!
Negative experience: I wish I could give zero star rating. Avoid at all costs. Not sure if different management has taken over but each visit has gotten more and more like a used car dealership, constantly trying to up-sell procedures insurance does not cover and I do not want! When I refused a deep cleaning and said just do the regular (I’d like a second opinion) they would not provide service at all! I left after 5-6 years being a client and will not return or recommend.
Hi, Tracey. We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 815-756-4430, and we’d be happy to speak with you. Thank you.
Fantastic experience: First time visiting Dekalb Dental Group for a general cleaning. Needed a few cavities filled unexpectedly and they were able to fit me in that day. Great group of people here, highly recommend this dentist.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: The services I received at Dekalb Dental Group were phenomenal. From the front desk staff Susan, Amy, and Judy are very kind and courteous when checking in. Renee was awesome as she was concerned that she was hurting me as she scanned for my liners. Dr Nguyen was excellent in diagnosing me as a candidate for invisalign. Awesome group of people.
Thanks! We love our patients!
Negative experience: Very after many years as a patient, I have encountered too many problems with them to continue going. Aside from the upselling during appointments to get you to get more things that aren't covered by insurance, there was also repeated phone calls from them harassing my about getting invisalign treatment through them. These calls continued even after I had already started my treatment with a different dentist. The final straw was when I recently needed overnight retainers. My scans were taken and I was not contacted for over 3 weeks, despite my retainers being ready in a few days. It took several calls to them to finally have my call answered so I could find that out. Working at a dentist office, there is zero excuse for not knowing the importance of overnight retainers.
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Fantastic experience: My first visit to DeKalb Dental and I’m impressed with the professional ethics and friendliness of every one there. I’ll start some procedures next week and have great confidence I’ll be satisfied with the results, staff, techs and Dr. Nguyen!
Our patients mean the world to us. Thank you so much!
Fantastic experience: I always receive quality dental care here! The staff is very professional, friendly and helpful. They do their best to get you in when it is convenient and also for emergencies. Whenever I have a billing or ins. question they respond promptly or call with the info needed.
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Fantastic experience: I enjoyed this place very much, All the people there were so kind friendly and so much laughter and made it such a fun place to be. They all seemed to really care about their patients which I don’t see too often anywhere. Thank you all so much. Have a blessed Thanksgiving.
Thanks a bunch! Have a great rest of your day!
Fantastic experience: I can’t recommend Dekalb Dental enough! They are amazing, complete professionals. Dr Nguyen replaced several of my fillings and they feel better now than when they were done originally. The nurses and admin were so kind and kept me apprised of all expected costs at each point in the services. Thank you!!
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: Outstanding professional dental group! Dr. Nyguyen is an expert at what he does and absolutely appreciate his dental skill and knowledge……….pulled 5 of my teeth. Can’t remember assistant’s name, but she was an outstanding support, friendly, knowledgeable and patient in answering I and my husband’s questions while walking me through the process. Also had my teeth cleaned by a beautiful dentist name Sarah a month later. She did a superb job. She explained the procedures while executing the process very well. I had a good 15 yrs of gunk on my teeth she had to fight with, but she did great, and was able to remove it all. My gums and teeth look and feel much better. I’m excited to have found Dekalb Dental. Highly recommend Thank you
We love seeing these reviews! Thank you!
Fantastic experience: They treated me with sooo much passion and concern! They brought me blankets and all! When I was done they said “lemme see that smile” I felt my inner child leap with joy. They are so kind! Especially the dental assistants. I cannot remember her name And I feel horrible for it! She was so genuine and gentle. She explained everything she was doing in real time. She was of the Asian descent. Shes such a gem and so kind! Id recommend this place to Beyoncé
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: The staff and dentist were great! The dentist took out my son's wisdom tooth when 3 other dentists examined my son's tooth and stated that they could not remove it. I had called 5 oral surgeons each of them told me that they could not perform the extraction until 4 months away.
Thank you very much!
Fantastic experience: The best dental experience I’ve had. I needed two fillings and was ready for a long and difficult visit. It was over in 15 minutes, and my teeth feel great. The dentist was very gentle and kind, everyone at the office was friendly and nice.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Jackie was my dental hygienist and she was amazing! Not only was she patient and sympathetic during the rougher parts of my cleaning (like the X-rays), she was also incredible with the instruments. I've been poked and scratched in previous cleanings when it came to the scraping part, but she did a great job; I wasn't hurt once. The front desk team was also very personable. This was my first time visit, but they made me feel like I've been seeing them for years.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Just had some work done and went quickly and Dr. N.did great job. All the staff do there jobs well at DeKalb Dental Froup ,including Hygientists, dental assistant & office staff as well.your in good hands at DeKalb Dental Group
Thank you for your review! We hope you have a great day!
Fantastic experience: This the first time in a few years that I have found a great place to take care of my dental issues. I came from a holistic doctor and never expected to find a good dentist, but I did. Please give this place a shot. Dr. Nguyen, is great, gentle, friendly and conservative. He found the issue with a tooth that I had been complaining about for years and he fixed it. Thank you!
Thanks! Have a wonderful day!
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