Mortenson Family Dental
Information about Mortenson Family Dental
40272, Louisville
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
Mortenson Family Dental was founded as a single practice in 1979 by Dr. Wayne Mortenson and his wife, Sue, in Middletown, Kentucky. Today, Mortenson Family Dental operates multiple locations across Kentucky, southern Indiana and the greater Cincinnati area. Whether you’re looking to schedule a routine dental visit or want to get that toothache checked out, our friendly dentists can provide you with top-quality care when you need it. We are committed to providing a safe environment, convenient appointment times and flexible payment options.
Our comment from Best Dentists Club about Mortenson Family Dental:
Mortenson Family Dental is widely praised for its exceptional service and caring staff. Clients have shared their positive experiences highlighting the following aspects:
- Friendly and Attentive Staff: Visitors consistently remark on the politeness and kindness of the staff. Many felt welcomed and cared for, creating a comforting atmosphere.
- Professional and Knowledgeable Care: The dentists, particularly Dr. Walker, are noted for their professionalism and thoroughness. Patients appreciate how they take the time to explain treatments and ensure their comfort during appointments.
- Efficient and Comfortable Visits: Many reviews commend the clinic for its efficient operations, with patients often getting in and out in a timely manner while still receiving top-notch care.
- Support for Anxious Patients: Mortenson Family Dental has proven to be a reassuring environment for those with dental anxiety, with staff going above and beyond to ease fears and provide gentle care.
Overall, Mortenson Family Dental stands out as a warm and friendly dental practice that prioritizes the well-being of its patients, making it a highly recommended choice for anyone seeking dental care.
Services and Treatments
Mortenson Family Dental: Reviews
Fantastic experience: They are amazing highly recommended
Fantastic experience: Very quick and professional I definitely recommend
Fantastic experience: Very nice place, staff is polite and sweet. Dr.Chen is amazing!! Highly recommend!!!
Fantastic experience: I find Dr Walker very kind, knowledgeable and professional. Her staff is exactly like her. I am comfortable & secure in their treatments
Fantastic experience: The staff at the Valley Station office is very polite and tends to your personal needs
Fantastic experience: Dr. Walker is phenomenal and always so pleasant. Takes her time to ensure that you get the best possible care / service.
Fantastic experience: always so wonderful here! been going for 5 years now and Dr. Walker is by far the best dentist i have ever been to! absolutely wonderful to talk to and so friendly it feels like chatting with a best friend. if you are nervous of dentists then this is the place to go because it is comforting and they make sure to take care of you and your health!
Fantastic experience: Very friendly people. I recommend this place
Fantastic experience: I love the staff very helpful! Always make sure I feel better about things going on before I leave.
Fantastic experience: My first visit I was really so afraid. I sit in the parking lot not wanting to get out. I have a Chronic Generalized Anxiety Disorder, ptsd, Agoraphobia and other things. I am 39 never been to the dentist. Hailey was so kind and patient with me. Dr Walker, she explained everything so well. She explained that my teeth looked great to have never been. I had only a couple of small cavities that were so small they didn’t show up on imaging. Today, I went for my first deep cleaning with Hailey again, she was so kind and patient with me. I got through it easily without being numb. She has eased my anxiety and fear so much about the dentist. I am so happy that I chose them and I will keep up on all of my appts with Hailey! Thank you Dr. Walker and Hailey for making me feel so comfortable and understanding of my anxiety. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fantastic experience: iam 73 years old had a filling that came out my regular dentist had retired. I got in at Mortenson family dental,they were so nice and did a great job filling my tooth will definitely be my new dentist. All the staff was polite.
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Fantastic experience: Shawndra and Doctor Walker were amazing. Thanks ladies keep up the great work!
Fantastic experience: Very kind employees and top-notch service I have no complaints and been going there for some years now
Fantastic experience: Such an amazing place! I was in and out! Even the community is awesome, very friendly and outgoing. I love it here!
Fantastic experience: Always a pleasant experience really like the staff very friendly and informative
Fantastic experience: Dr walker and staff are excellent. I come all the way from Florida as a patient.
Fantastic experience: everyone here is always so sweet and my dental hygienist is amazing. 10/10 every time!!
Fantastic experience: I want to say thank u so much u all did an amazing job i put a smile back on my face again!!!
We are so grateful for your kind words. Thank you for taking the time to leave such a positive review.
Fantastic experience: The staff truly cares about you and make you fell like family very gentile and keep you laughing hands down the best dentist office in louisville ky☆☆☆☆☆☆
We’re always striving to provide the best possible experiences, and your feedback is tremendously helpful.
Fantastic experience: Dr.walker is great, the staff are excellent and everybody does a very great job no complaints, Five star for sure, By the way, thank you I seriously appreciate you always making sure I’m taking care of.
Fantastic experience: Fast and friendly, professionally and personable. They always take good care of me and I always get a blanket (I’m always cold).
We’re always striving to provide the best possible experiences, and your feedback is tremendously helpful.
Fantastic experience: They were super nice and patient with me.
Fantastic experience: Really good people and nice an very caring
Negative experience: Last time I came hear the person doing the fillings watched TV while she did them, all of them have fallen out. I had one that was visible replaced by Mortenson, but I would never come back here. Their procedures end up being more painful, the cost is higher, and the quality is lower. Nearby competitors that are not part of these chains have done a much better job at a lower price.
Positive experience: Very nice and clean place. People are very nice.
Fantastic experience: Every employee was sooo nice I will definitely recommend them to any and everyone
We’re always striving to provide the best possible experiences, and your feedback is tremendously helpful.
Fantastic experience: This mortenson family dental is the best I ever been to the team is so kind and supportive. Dr Chen is a wonderful doctor I’m very thankful this team are the ones with me threw my journey of fixing my teeth
Thank you for sharing your story. Your kind words mean so much to the team.
Fantastic experience: Every single dentist, dental assistant, and receptionist I've met have been nothing less than amazing. I will be recommending Mortensen Dental to everyone I know!
We are so grateful for your kind words. Thank you for taking the time to leave such a positive review.
Fantastic experience: Love Mortenson’s Dental. Courteous, Professional, and oh so nice. And they take great care of my teeth.
We are so grateful for your kind words. Thank you for taking the time to leave such a positive review.
Fantastic experience: Love them all up there! A great establishment!
We are so grateful for your kind words. Thank you for taking the time to leave such a positive review.
Fantastic experience: Calm facility, clean, friendly, and professional service. Easiest cleaning that I've ever experienced.
We are so grateful for your kind words. Thank you for taking the time to leave such a positive review.
Fantastic experience: The staff is very polite. The doctors are informative and take time to explain your situation and options you have available. I would recommend them to anyone and will continue my dental plan with them as well. Thanks!
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Fantastic experience: Hayley and Sierra and Dr Chen did a great job. They answered any questions I had, worked with my wild work schedule, and I was in and out in no time with my teeth feeling super clean and healthy! The team at the Dixie Hwy Valley Station location is awesome!!!
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Fantastic experience: Very friendly staff from the moment I came in the door …
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Fantastic experience: Quality of care, comforting conversations, and the full staff is nothing but AMAZING! Love being a patient at Mortenson dental on Dixie valley station
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Fantastic experience: Big shoutout to the team at Valley Station Mortenson Dental—friendly staff, spotless office, and customer service so good it almost makes you forget you’re at the dentist. Hailey deserves extra credit: not only is she easy to talk to (even after all these years of her hearing me mumble with dental tools in my mouth), but she’s also great at her job. She even complimented me on how well I’ve been taking care of my teeth—which, let’s be honest, felt like I just passed a surprise inspection. If you’re looking for the best place to get dental work done, this is it!
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Fantastic experience: Jamie is awesome and made me feel at ease and as comfortable as I could as I had to get fillings for the first time!!! You rock Jamie!!!
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Fantastic experience: Been coming here since I was little and I still love it. The staff is always warm and welcoming, and they always explain everything to me thoroughly and answer any questions of mine. The office is always clean, they're always super helpful when scheduling, and over all, this is a great dentistry office. Thank you guys again for a wonderful day!
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Negative experience: I hate mortenson they supposed to do fillings on my teeth and I waited almost two hours of my time and money for them send me home when I need filling long time ago and waiting for appointments is reason I got bad teeth
Positive experience: The staff is great, very friendly and able to provide explanation in detail of what is needed. The issue is getting an appointment for a cleaning, they are always booked out extremely far even if you try booking in advance. Other than that, place is great
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Fantastic experience: I couldn’t be happier. Thanks to Dr. Walker and her assistant. Thanks a bunch!
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Fantastic experience: They treated me with respect and kindness and I came in on the wrong day for my appointment and they saw me anyways
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Fantastic experience: The staff and doctors at Mortenson were amazing! I had a gentle, pain-free visit from a very caring team of professionals! They have use latest technology to ensure the most pleasant experience! I highly recommend them!
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Fantastic experience: The ladies at front desk are absolutely amazing and beautiful! My visit was awesome from beginning to end. Cheryl was great as well as Dr. Chin. Thanks everyone and keep up the good work and warm spirits
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Fantastic experience: Amber did an amazing just with my cleaning as always!!!
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Positive experience: I've gone here on and off for years. Got a new Dr this time and 1st time with his assistants, I liked everyone. Dr and assistant were nice and helpful with info and next steps but wait time was bad. My appointment was at 2pm, I arrived a respectful 15min early, nobody else was in waiting room when I got there, right after ichecked in, 6 ppl came in and all were called back before me. Another 15min after my appt time I was finally called back but waited another 20min before finally seen. Was only there to get a crown cemented back on which was done quick of course and they squeezed in a quick scan for a partial which I appreciated but all together I was there until 315pm. I do recommend this Dr but expect to wait.
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Fantastic experience: The staff is very friendly. They have created a very warm and comforting environment. Every visit has been great. I highly recommend this office, the dentist, and staff.
Thank you for your 5-star review!
Fantastic experience: So far I've had a wonderful experience here at Mortenson Family Dental, the staff and Doctor here are very nice and helpful and upfront with my situation and are taking very good care of me, I greatly appreciate them and highly recommend this office to anyone in need of dental care.
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Negative experience: Where's mortensen's office I've ever been in all they did was x-ray two or three people looked at her teeth and then referred her to a oral surgeon and she went in there to have one tooth pulled because of a toothache
Fantastic experience: I had the pleasure of visiting Mortenson Family Dental. The care and service I received made me feel like at home. In addition, the cleanliness and organization of the clinic was exceptional. The service was great from the moment I walked in until I left. The receptionist that works in the front desk, they received me with a warm welcome, and despite I do not speaking English, they were pleasant and patient. It was an unforgettable experience and I would like to thank the staff for their dedication and warm welcome, especially the doctor and her assistant, Kim.
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Fantastic experience: Staff was very professional and helpful and made sure I knew everything
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Fantastic experience: Great! Dr. Walker is very kind and so are her dental assistants!
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Fantastic experience: Very knowledgeable dentist and polite definitely would recommend
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Fantastic experience: Staff is always nice. Dont have to be nervous, they make you comfortable! Dr. Walker is amazing!
Thank you for your valuable feedback. We’re happy you had such a great experience!
Fantastic experience: Devon is great and really makes you feel comfortable and relaxed while she is cleaning your teeth. Dr. Walker is friendly and very thorough. The rest of the staff are always very courteous and friendly.
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Fantastic experience: Great experience! Friendly staff that shared lots of tips and information about my teeth.
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Fantastic experience: The Valley Station location consistently provides exemplary service with a smile. The providers are caring and thorough. Big thanks to Dental Hygienist Crystal P. for top notch service.
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Fantastic experience: Staff are very welcoming, my dentist she is the Best!! Very educational and gives me a lot of knowledge.Great atmosphere I would recommend everyone to go here. Mortenson Dental
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Fantastic experience: The dentist, the dental hygienist and the front desk workers are very friendly. They do a thorough job at explaining and answering any questions you have. The billing girl also does a good job at explaining the expenses and what insurance covers and won’t cover.
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Fantastic experience: The service was wonderful. The staff was very attentive and professional. It was the best experience, and I'm very satisfied with the service.
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Fantastic experience: Always a great experience. My wife and I have been patients of Heather Walker for about 17 years and we both love her.
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Fantastic experience: Everyone is very polite and Dr P does an amazing job!
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Fantastic experience: Staff very friendly and helpful. Diagnosis was quick and easy. Looking forward to the procedure and no more pain.
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Fantastic experience: The doctor and the dental assistants are awesome they're funny. They're real. I love coming to this dentist office
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Fantastic experience: The team was friendly, made me feel comfortable and went above and beyond to get me the best care possible!
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Positive experience: I the office was freezing cold and I was getting up to leave after almost an hour. Dentist showed up immediately and said referring to oral surgeon. Feel she could have told me that much sooner so I wasn’t so cold.
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Negative experience: They are liars they will drill into more than just the cavity to weaken your teeth even more, my mother had to go back three times to see if they would make a good looking pair of dentures, they are ugly too big, look like dentures, honestly you could probably buy a better set on Amazon. This is truly an embarrassment & would advise no one to use this dentist, please find somewhere else to go
Fantastic experience: Dr. Walker and Kim make one heck of a Good team. Both are very friendly and helpful. And Veterans.
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Fantastic experience: Staff is awesome. I will tell all my family and friends to go there. Thanks Team Valley Mortenson.
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Fantastic experience: Very nice family oriented atmosphere. The employees that seen me very very nice and the doctor showed me that she cared. This is Dental office for good..
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Fantastic experience: I love the personal care that Doctor Walker and my hygenist, Tiffany Bass give to me. I have been a patient for several years and totally happy with the care I am given.
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Fantastic experience: Very caring and understanding staff, hardly any wait time and I'm so thankful that I can smile again! Thanks Mortensen Family Dental!
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Fantastic experience: Been going to this office for 3 plus years. They are kind & caring & listen to all of your concerns & anxieties you may have.
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Fantastic experience: I’ve always had good experiences here, for a dentist at least .
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Fantastic experience: Great people definitely take perfection to a new level they definitely work hard to make their customers happy with their visit, many thanks
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Fantastic experience: Loved Crissy and getting to know Dr Walker and the hygienist too. Everyone was so very friendly
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Fantastic experience: Dr. Walker is wonderful. The whole staff are always courteous and helpful. Dr. Walker always explains everything so that you can make the best decision on what to do. Her assistant, Shandra, is always very knowledgeable and pleasant to be around. She trys to make your visit a pleasant experience.
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Fantastic experience: I have neglected myself taking care of others for years but finally chose me first and Mortenson has really helped me in this journey.
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Fantastic experience: Hailey is awesome! She is always professional and she is such a joy. My teeth feel so clean when I leave. She will be my go to for teeth cleanings.
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Fantastic experience: I have been going to Dr. Walker for many years and the team always does great work and are really friendly!
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Fantastic experience: Dr Walker is the best and explains whatever procedures that are being performed in detail! She's the best!!!
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Fantastic experience: Dr. Nadia is very good, kind and gives you confidence, she cares about you and that you don't feel pain, just like Melissa, they give you a lot of confidence, super professionals
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Fantastic experience: My regular dentist was unavailable on vacation and I was referred here on an emergency basis. They were kind enough to get me in within an hour of the call to start assisting with my issue. Very appreciative of the fast service and response.
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Fantastic experience: Very satisfying service and I am very happy with the Dr. And assistant. Could not ask for a better service than what they give.
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Fantastic experience: Everyone here is courteous, talented, helpful, and answers every question I have about dental procedure. I have been here more than several times recently and my teeth are well taken care of. I want to thank everyone here at Mortenson.
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Fantastic experience: Dr. Walker is amazing! I appreciate how she explains everything every step of the way. She is a perfectionist when it comes to your bite and smile. I would recommend her highly!!
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Fantastic experience: Dr. Walker is exceptional. Her bedside manner along with her compassionate demeanor is like no other!
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Fantastic experience: Dr Walker is the best an all the staff is always super nice an helpful. They make sure they get you the best plan of care an your a person not just a patient
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Fantastic experience: The team on my dental plan have been awesome so far (especially the dental assistant who's name I have regretfully failed to retain, but she's a gem). I have never felt more at ease in a dental chair and their attention to detail and how they take the time to explain procedures in an easy to digest language allows me to have confidence in their work and look forward to returning to rehabilitate my relationship with my own dental health.
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Fantastic experience: Dr.Walker is just amazing. She takes great care of me.She always makes me feel so comfortable. She is so kind. Feel like she really cares. I would not go anywhere else. The staff are so friendly and funny. I can’t believe I am saying this but I don’t really mind going to the dentist, lol . I wish I could say that about all of the dentist’s I have seen. Nope,Dr.Walker is by far my favorite !!!!
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Negative experience: NEVER GOING BACK! They filled a cavity for me, and in under 2 years it came out. I didnt know it and bit down on thr filling, cracking another tooth! Soo not satisfied!
Fantastic experience: Love this place and there caring attitude toward you as there patient. You are treated like family from start to finish
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Fantastic experience: I am very satisfied with the attention provided, everything very warm and with great tenderness from my doctor and her technique
Thank you for your 5-star review!
Fantastic experience: Great people at this office. Front desk Cassy, dental hygienist Hailey, to Dr. Walker all were top notch!
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Fantastic experience: Kind and respectful staff and dentists. I have dental anxiety from a bad childhood experience at another dental place but these people at Mortenson's on Dixie near Valley Station Rd were very kind respectful and friendly. Definitely would recommend them to anyone who needs usual cleaning or anything oral related.
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Negative experience: I was a patient back in 2018 . I have Medicaid . It is January 15th of 2025. I believe I have an assessed tooth which is causing me severe pain. I just called them , and they told me that they wouldn't see me til May. I know they aren't that busy. They just don't want to use my insurance is all that is. Which is really messed up . I'm disabled and already sit in enough pain everyday. This is ridiculous.
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Fantastic experience: This is a very good dentist office. Dr. Heather Walker and the hygienist that worked on me are both very professional and polite. Highly recommend.
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Fantastic experience: The crew were very professional but also concerned with my comfort and that I understood all parts of my procedure.
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Fantastic experience: Mortenson on dixie has been one of the best dental offices I've ever gone to. They are so friendly and they actually care about you as a person.
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Fantastic experience: Everyone was very friendly and helpful. I'm always nervous, at a new dentist but everyone made me feel at ease..
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