Dental Care of Boiling Springs
Information about Dental Care of Boiling Springs
29316, Boiling Springs
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 9h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: (closed)
- saturday: (closed)
Dental Care of Boiling Springs offers comprehensive dental care to patients of all ages in Boiling Springs, SC. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Dental Care of Boiling Springs:
Dental Care of Boiling Springs is a highly regarded dental practice known for its friendly and professional staff. Patients consistently appreciate the warm atmosphere and the attentive care provided by Dr. Anderson and her team. Many reviews highlight the kindness and expertise of the hygienists and dentists, contributing to a comfortable experience for both children and adults alike.
The office is praised for its emphasis on patient comfort, with many patients mentioning that their anxieties about dental visits have been alleviated due to the compassionate care they received. The staff takes the time to explain procedures thoroughly and ensure that patients feel at ease throughout their appointments.
Key highlights include:
- Professional and courteous staff who treat patients like family
- A welcoming and friendly atmosphere that puts patients at ease
- Thorough explanations and high-quality dental care
- Efficient scheduling with minimal wait times
Patients report that they enjoy coming to the office for their dental needs, often describing their experiences as pleasant and stress-free. With an excellent reputation in the community, Dental Care of Boiling Springs comes highly recommended for those seeking reliable and compassionate dental care.
Dental Care of Boiling Springs: Reviews
Fantastic experience: I love this dentist office. Joanna has been taking care of my teeth for over 5 years now. They are the absolute best thank you again .
Fantastic experience: Very professional and kind.
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Fantastic experience: Everyone friendly and courteous from checking in until leaving. The Dr. and hygienist were nice, respectful and knowledgeable.
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Fantastic experience: I love this place, the atmosphere is very good, treating everyone with respect, I speak Spanish and it is always appreciated when they try to help, and they also have interpreters for different languages.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Negative experience: I'll try to keep this short. I am past 65...nuff said. Cracked molars, loose teeth, some missing...but roots still there...Took a deep breath and headed to Dental Care of Boiling Springs. Dr. Anderson is kind and gentle. The assistant, Rachael was awesome. If you are getting bad teeth pulled, Partials, or a Full Set of Dentures...see Dr Edirin Anderson. And it's nice to smile again. Update 12/25 So before I retired I used my dental insurance. Never once, was I told in the first consultations, or the extractions, or the many 3 month check ups I ws never told as I was in December, that I would have to see an oral surgeon and spend two months of social security payments to have a bone on the roof of my mouth removed. Certainly they already knew this but not sharing that information until the day I come in asking for real dentures is a bit of a gut punch
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Fantastic experience: Always great care and wonderful staff!
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Fantastic experience: Great dentist, and work staff. Always in/timely manner.
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Fantastic experience: Wonderful experience, very professional and friendly staff. Always a great experience.
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Fantastic experience: A great place for dental care!
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Fantastic experience: I’m very pleased with the dental hygienist whose name I don’t remember. She is always extra professional. Please keep her.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Great place to get Dental work.
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Fantastic experience: Always a great time!! Painless and quick
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I have always dreaded going to the dentist. But not any more. My experience at Dental Care of Boiling Springs was great. Dr. Anderson and her team make me feel unafraid and so comfortable. Now, I look forward to my next visit.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I had two teeth pulled no pain everyone was professional and kind . Going back for a cleaning.
Thank you very much!
Fantastic experience: One of the Best Dental Clinic in the area. Dra. Anderson is the best, very knowledgeable and professional. She has years of experience. They also treat my 10 year old daughter, and all the hygienists know how treat children.
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Fantastic experience: I was treated very well. I was informed of how all my teeth were doing and they took their time with me. I would recommend them to anyone.
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Negative experience: I have never had a worse experience trying to get ahold of an office. Called approximately 12 times they’re answered 3. Once they told me they would leave a message to call me back. Never happened. Finally got ahold a week later after calling multiple times, they get everything addressed and tell me they’ll call me if I have a copay. Today is the day before my appointment. I call just to make sure I don’t have one. Can’t get ahold of the office after the 3rd call I get someone off sight. They inform I do have a copay and they’ll leave another message for them to call me. And there’s nothing else she can do. I can’t even call to cancel the appointment. How am I supposed to trust a dentist I can’t get ahold of in case of a dental emergency ?
Negative experience: I would give a zero if I could. 1st took 7times to get them to email me a doctor's note and to get someone to tell the truth or do what they said they would.
We appreciate your feedback. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: No waiting! Very professional! Very helpful in explaining care and maintenance. I'm a BIG chicken and they took special care of me. Try them, you'll like them!
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Fantastic experience: I really don't like to go to the dentist but from the front door to the examining room was a delightful experience!! Everyone was professional, knowledgeable and most of all very kind !! Especially the young lady assistant that took my BP and my exrays. You all are #1 in my book ♥️ Thank you all
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Fantastic experience: Dr. Anderson and her staff are caring and professional. Everyone works so well together, they put you at ease, and the atmosphere is welcoming. I'm glad this is my dental office!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Dr. Anderson is the best dentist I have ever been to. She did a small filling on my front tooth with no shots and no pain. She was great!
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Fantastic experience: Absolutely love coming here to get my teeth cleaned. x-rayed and all the above!! My hygienist whom I always use is an absolute rockstar She always makes me smile laugh and makes it a great time! The professionalism is substantial and I highly recommend coming here. Very family oriented and has my five star! Will Baxter
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I love Dr Anderson. She is the absolute best! All of the staff is equally amazing!
Thanks! We love our patients!
Fantastic experience: I got choked and several staff members were concerned and came to check on me, including Dr. Anderson. This is above and beyond patient care. I was even brought a water by the front desk.
Fantastic experience: I enjoy the service at Dental Care of Boiling Springs. The hygienist offer beneficial services and educate appropriately.
Ashley, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 864-699-9858. Thank you
Fantastic experience: Great experience getting my teeth cleaned and sized for my partial plate Awesome team
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Fantastic experience: friendly and caring. My hygienist was wonderful and I love the doctor she takes her time and explains everything.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Positive experience: Dental hygienist was extremely nice and caring when doing my x-rays and cleaning. Experience with the dentist herself was rather cold. Had some fears when talking about implants and felt my concerns were dismissed and not talked about with a caring attitude. Was not given warning before big needle was stuck in my mouth to prepare me for fillings and she seemed annoyed when I lifted off the table when she was trying to dumb my mouth, instead of calming me. she didn’t say goodbye or “nice to meet you” when she finished and left the room. Liked front staff, very friendly. Will come back if I can see other dentist.
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 864-699-9858, and we’d be happy to speak with you. Thank you.
Fantastic experience: I was so pleased with the service I received was a little skeptical about the chance had been with my dentist over 40 years but the change was good thanks for being so nice to me.
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Negative experience: I had a tooth crack and needed prompt removal. I called and spoke to someone at Boiling Springs Dental Office. Was told they’d help with that, they only had one opening and I moved around everything to make that appointment. Once there, front desk told me it was $100 for the exam and tooth removal. Ok nice. Actual Dr spends 3 minutes with me and tells me she doesn’t have time for it today… Then why am I here? I didn’t have time for it either, but you told me this was the only appointment available? Then billing comes in explains I owe $100 for the exam, you know where the Dr talked to me for 3mins. And that my tooth removal would cost almost $400 at a later date? I have had removals done and have paid $100 as well as my partner no hoopla about it could be hard to remove we don’t know…. Dr. Jack Johnson sadly retired, but didn’t pull you around and beat money out of you like a piñata.. These new dentist only want your money not to help.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: I was recently seen at this office and from my initial checkup all the way to my extraction everyone in the office was kind, respectful and very professional. I was seen in office very quickly after expressing pain in one of my teeth. My anxiety towards dental procedures made this personally difficult for me, however, my dentist made sure to explain each step before proceeding to ensure I was calm during the entire time. My partial fits like a glove and I truly loved my experience here! I can’t wait for my next cleaning.
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Fantastic experience: My husband is disabled and does not do well with brushing his teeth so he has to has to have his teeth especially cleaned to decrease any chances of periodontal disease. He goes every 4 months for his teeth cleaning. Even though he doesn’t enjoy the procedure, staff does a great job with him keeping him calm and comfortable. Kudos guys!
Thanks so much!
Fantastic experience: From someone who doesn't enjoy going to the dentist, the entire experience was great! Dr. Anderson and all the staff I encountered were professional, courteous and attentive to my needs. I appreciate the thoroughness of my 1st-time examination. Thank you to Dr. Anderson, Enis (dental hygienist) and the entire staff.
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Fantastic experience: I am new to the area and I am very happy with my decision to be a patient at Dental Care of Boiling Springs. My dentist And my hygienist, Liz are extremely professional and kind. Explain each procedure very well. Have had Crowns placed and deep cleaning. Very, very impressed. And their front staff to their financial staff are very kind and informative. Highly recommend! They do practice pain free dentistry! Thank you all!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I love so much this dental office and people over there
Thanks! We love our patients!
Fantastic experience: Very pleasant visit, dental cleaning was very through and Hygienist was very professional.
Thank you! Have a great day!
Fantastic experience: highly recommend . Great experience at Dental Care of Boiling Springs.
Thank you for your review.
Fantastic experience: The hygienist, Catherine, did a great job: a very pleasant experience!!
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Fantastic experience: Staff were friendly and I didn't have to wait long for my appointment to begin.
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Fantastic experience: Very first visit Dr. Amin was awesome. She didn't make me feel rushed during my appointment. She listened to my concerns and explained everything in detail about my treatment plan. Linda who was helping out from another office was also awesome in helping out with my appointment from start to finish. I have found my dental team. From start to finish i had a great experience.
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Fantastic experience: I wasn’t able to have the work done that I needed ; I need an Endontist : but the people there and the Dr was so friendly and nice as can be !
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Fantastic experience: My dental hygienist is excellent. She is super sweet and listen your questions. Love her!
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Fantastic experience: Staff are excellent, very nice and polite. Great atmosphere. I have always hated going to the dentist (shots in my mouth). My first visit at this office, I ask for laughing gas, I was really nervous. I did not even feel the shots she put in my mouth. This was my second visit and guess what no laughing gas and all I felt was a little pressure, no sharp poke. This will most definitely be my dentist.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Great staff. I've never waited past my appointment time. Knowledgeable and friendly. I recommended to my entire family.
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Fantastic experience: I love this dentist office the workers laugh and talk with you ,the receptionist are so sweet. They let you know what’s going on how you treat it and never beat around the bush .I would recommend anyone to come to Dental Care of Boiling Springs.I’ve been with them for a long time and I love them . Thank you Chantale Wilson
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Fantastic experience: The staff have always been personable and welcoming at each visit. Bedside manners and technique are top notch to put you at ease. Highly recommend this office!
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Fantastic experience: They are pleasant and very understanding to a patient who is somewhat fearful and anxious. That means a lot.
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Fantastic experience: My wife and I arrived late, but they were gracious and friendly.We are established patients, but I'm not certain that mattered. Everyone we have met there has been gracious and caring.
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Fantastic experience: The whole staff at Dental Care of Boiling Springs are amazing, especially Bridget, who sat beside means cared for me while I was in complete panic mode. Thank you Bridget!
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Negative experience: I called them and explained I had dental anxiety and asked if they thought this was something they were okay dealing with. A lot of places say they are but I find being upfront about it to be the easiest since not all places actually want to take on patients like that, and then we all end up wasting our time. They assured me they do very well with patients that have dental anxiety/claustrophobia and they wouldn’t have a problem. I made an appointment with them, fast forward a couple weeks later(today), they call me and say they are cancelling my appointment, they just are not equipped to handle the dental anxiety/claustrophobia. It would have been nice if they were honest about that at the start, because now weeks have gone by and I’m at step one again just trying to find a dentist. They wasted my time, and I found the phone call telling me they are canceling my appointment to be unprofessional, I would suggest finding a nicer way to speak to people if you are canceling their appointment after giving them false hope. I wouldn’t recommend this place solely on the fact they clearly don’t care that much. Guess I’m glad I didn’t actually waste any time there.
Thank you for your feedback, Bailey. Due to HIPAA obligations enforced by HHS, we are unable to indicate whether you are a patient or not. To help ensure any concerns are accurately and respectfully addressed, we kindly ask that you contact us directly at 864-699-9858 so we can discuss this further.
Fantastic experience: Staff very friendly. Hygienist very personable. Explained everything that was being done. Dr. Ahmed also very good at explaining things to you about your oral health. Glad I chose them as my new dental practice.
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Fantastic experience: Dr. Amed has been doing my dental work for several years now. I have always had good results with his treatment.Also his office staff is exceedingly nice and professional. I would recommend my friends and any body else out there to try his practice. You will not be disappointed. And also they get in and out in a smooth and efficient manner!
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Fantastic experience: Professional, knowledgeable, caring and communicated in a dialogue that I could comprehend. Not all of us know dental terminology! Excellent at their skills!
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Fantastic experience: Very kind and caring individuals working together to provide the best dental care possible. I was so pleased and am very grateful for everyone there who helped me. They will treat you like family, very comfortable and inviting environment they have created for their patients.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: The only things you should care about: Affordable, professional, quick, and friendly! I haven't been to a dentist in years due to the generally high cost of care, but finally needed to get something done about my wisdom teeth. I came in at 8:10 to get two wisdom teeth pulled. I was out by 8:40 and it was extremely affordable. Pain was minimal and night one I'm feeling great. I very highly recommend this place if you're looking for an honest and affordable dental group. Needless up say, I'll certainly return for regular visits now that I have found a group I can trust!
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Extraction went quickly and painlessly. Dr. Anderson and her associates know how to care for and set patient at ease Friendly. Courteous staff.
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Fantastic experience: Wonderful and Very welcoming place! From the front receptionist she greats you and kindly takes care of you! The hygienist and all the girls in the back are awesome! My dentist is Dr. Ahmed Aldulaimi he is the best! Explains everything that going on and gives great recommendations for you! He is not about the money he is all about being professional to take great care of your teeth! Love this place can’t go anywhere else!
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Positive experience: I do love the look of this office. The dental hygienist really sweet and knowledgeable. The staff is very nice and helpful. My only issue is I met my dentist 1 time for 4 minutes out of 3 visits. She didn’t check my teeth after none of my cleaning. She only tried to sell me clear aligners. I have paid every time I came to this office and they are in network with my insurance. Any dental office I was seen at the Dentist always come to check your teeth after cleaning. Not one time my dentist checked my teeth… why?
We appreciate your honest feedback, Mary. We’ll be sure to take the details of your review back to our team.
Fantastic experience: I appreciated being able to get in quickly for my dental emergency. The staff was professional and efficient.
Thank you! Have a great day!
Negative experience: No stars miss communication with rep I can tell she did know what she was doing and at the appointment surly that was it. Went in for one thing that didn’t get done .horrible communication
Hi, Tracy. We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 864-699-9858, and we’d be happy to speak with you. Thank you.
Negative experience: UPDATE I also learned this place uses the cheapest possible materials. Prosthetic quality is subpar on every level. You may as well go to Aspen Dental and save yourself a few thousand dollars._______ I couldn’t be more disappointed with the care I received here. While I only saw Dr. Anderson so I cannot speak for the other dentist, I will make sure to say they are not a dental team. They do not work together so if you ever have an emergency and your dentist is out you will not be seen until your dentist is there. If you are getting any type of prosthetic this is not the dentist to use. The lack of care and dedication to making sure clients are well cared for is astounding. I was allowed to walk out of the office with a very obvious completely crooked smile, after a soft reset even after having 2 dental techs look at the finished product and seeing how bad it looked. (Silly me for trusting them and not looking in the mirror) There is no effort to make sure you are getting the best care possible. You are treated as a nuisance, and rushed by Dr. Anderson and most of the techs. Little care is taken to make sure procedures are performed properly the first time. The techs that worked on me did not seem to know how to do the procedure and rather than paying attention to what they were doing they gossip amongst themselves then act annoyed when they have to redo what they messed up. Even when Dr. Anderson did a reset for me it was completely wrong. She did not make sure the placement/fit was correct and did a worse job than even the techs. I understand that resets can be tricky, and I try to be an understanding person, but Dr. Anderson simply does not care how she treats people. It’s as though she is doing you a favor. Delusions of grandeur in her skill set seems to cloud her ability to perform with compassion. I only worked with one tech here that seemed to care and she had to fix everything the others, including the dentist could not do. This dentist is not concerned with results. Just wants people in and out. I chose not to complete my procedure here because I have zero confidence that she is capable of doing it correctly or that she takes any pride in her work. With so many dentists in Boiling Springs do not settle for this. Their prices are also higher than the other offices in the area.
Ana, we cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 864-699-9858, and we’d be happy to speak with you. Thank you.
Fantastic experience: I was very impressed with the whole office, from the front desk team being friendly and informative to the amazing doctor doing such a great job at calming me down and doing my crown and fillings! He was very professional and thorough! Thank you so much Dr.Ahmed! His assistants, Irina and Rachael, were awesome as well! I will definitely recommend this office to my family and friends!
Thank you very much!
Fantastic experience: You could not ask for better service or the people who work there. The cost is a little more than expected but it is a great service. The entire staff seem to care about you and the service you are getting. I have personally told everyone I know they should check them out.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Extremely positive experience! Probably the most extensive teeth cleaning I have ever had! Katie was so detailed, took her time and was very gentle! Everyone there is so friendly as well as helpful and informative about what your insurance covers! Previously I had 2 different molar extractions with Dr. Amad. Did not feel a thing and he was very gentle as well as informative giving me several options. I have established myself at this dental firm and encourage others to do the same. So far.... extremely satisfied and grateful.
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Fantastic experience: It all ways a great experience. They staff are so welcoming . Best serve. I love it.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I had 17 teeth removed Dr Anderson did a great job she did not left me come home with my futures be cause but overall this is a great place to go with people that care
Thank you! Have a great day!
Fantastic experience: I found that it is a group of caring women and men that are here to serve you. And I felt very comfortable expressing my needs. It's and my uncomfortability was going to the dentist. As everyone has, but they assured me that they will be able to handle my needs. And I had nothing to fear was getting a full set is obviously a scary subject. But they are still confidence in me that I have not had in a while about going to the dentist. I would recommend this place to anyone. That is looking for a dentist that is local to them, and they do work with your insurances.
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Fantastic experience: Dr. Anderson is the best! She thoroughly explains what needs to be done, and she puts you at ease about your procedure. I’m very impressed with her professionalism.
Thanks! Have a wonderful day!
Negative experience: NEGATIVE STARS I have been trying to reach a LIVE person at this facility SINCE DECEMBER 2023. Clearly there are only robot AI's working here that are INCOMPENTANT since nobody will give me a call back regarding a bill that I already paid. They keep sending a bill until they put it on collections and SCREW ME OVER. I will be submitting an email to the better business bureau with screenshots of how many times I have called them with absolutely no response! SHAME ON YOU AND YOUR CLINIC! NEVER AGIAN!
Due to HIPAA obligations enforced by HHS, we are unable to indicate whether you are a patient or not. We appreciate those that reach out with any comments and / or concerns and welcome you to call us to discuss further at 864-699-9858.
Fantastic experience: My experience was Awesome. From the time we walked in the door we were greeted with a smile. My hygienist was super nice explaining everything she was going to do. The Dr. was super nice explaining everything it was just so pleasant I’m glad my daughter referred me there because the dentist is not my favorite place. Thank Y’all So Much for Your Kindness.
Thanks so much!
Fantastic experience: I had an amazing experience! Dr.Ahmed and his assistant, Shanika, did such an amazing job! My filling was done so fast and very well! I was waiting for the pain from getting the shot done, not realizing that Dr.Ahmed already administered the shot! I received excellent and professional care from the whole team! The ladies in the front were very professional and friendly! The hygienist, Inna, was also very thorough, gentle, and professional! I would definitely recommend this office!
Thank you for your review! We hope you have a great day!
Negative experience: I'm very disappointed, I talked to the receptionist several times and they never told me that if I didn't call to confirm my appointment they would cancel it! I waited three weeks for this appointment, took a day off of work just to get turned away at the door. If you can't get your company together at the front office there is no way you're touching my teeth or my family's teeth.
Thank you for reviewing our office, Angela. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Negative experience: I went there for a very specific thing. They didn't read all of my paperwork provided or listen to why I was there in the first place. Wasted my time and still charged me for my visit. It's a big slap in the face and very disrespectful. They will scam anyone who walks through the door. Very sad, very pathetic world we live in. Like they even give a damn cause they still got money I guess.
Hi, Nikki. We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 864-699-9858, and we’d be happy to speak with you. Thank you.
Fantastic experience: Thanks to Dental care of boiling springs Dr. Anderson and Ms. Sheneka for their services they make you feel more then comfortable sitting in the chair I recommend anyone to go there for great services.
Thank you for reviewing us!
Positive experience: Everybody was super nice however, I felt rushed due to insurance and had to r/s part of my visit. Then when I came back again, my insurance still wasn't fixed. Not sure if it's due to not enough staff for the volume? ..... It's minor but troublesome and could cause larger unexpected issues with my treatment plan so I'm kinda worried. ...The cleaning was phenomenal, she was meticulous and through. And she took her time and answered all my questions! The only reason for a 4 is due to 2 times with insurance
Thank you very much!
Fantastic experience: I had been with my previous dentist office for about 20 years., I just thought I had been getting the best care and technology, I knew that when I had my first appointment, this office has the best Dr.s and staff. This office is so much more advanced and highly technologically for the upstate.
Thanks! Have a wonderful day!
Fantastic experience: The staff and the doctor did a wonderful job and I was completely impressed and confident of the job everyone did. I will return to make my next appointment. Thank you
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Fantastic experience: The staff are friendly, knowledgeable, capable, down to earth people. I’ve had nothing but positive experiences and my mouth is in better shape than it’s been in years.
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Fantastic experience: Anyone who knows me know that my kids are my everything, so when it comes to things like the Dentist and Dr. visits I am on edge and want to know everything. The process here is Fantastic the Cleanliness is Outstanding and the Service is Amazing, my only regret is I do not remember the names of the staff that helped my daughter who is 13. Before she went back, I was asked what was important and what was a concern to me and after the appt. it was explained what was done and what was a concern for them and gave a plan for treatment and scheduled the next appt. I would and will recommend Dental Care of Boiling Springs to anyone who reads this and their Family! Oh and they provide laughing gas as well (Big Plus)! Thank you Dental Care of Boiling Springs!!!
Our patients mean the world to us. Thank you so much!
Fantastic experience: Great experience here today. The staff and doctors are super nice and professional. My appt was prompt and I was kept well informed of what was happening at each step of the way. Big shout out to Rachel who took great care of me and was extremely patient and helpfull.
Thank you for reviewing our office!
Fantastic experience: Dr. Anderson and the crew at Dental Care of Boiling Springs are wonderful. My first experience there this week was one of the best I've had. Dr. Anderson is caring and as professional as they come.The support team there is also top notch. Thank you !!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Negative experience: I have not been happy with the customer service from the front. My appointments have been all over the place with confusion. I also have one tooth that is now having problems because of a service I had here. I am glad I followed my gut and got a second opinion, and getting it repaired. I visited three times, but will be going somewhere else.
KB, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 864-699-9858. Thank you.
Negative experience: I was happy with this place but not anymore. A month ago I was in the chair and the dentist was talking to her assistant and saying she accidentally drove through Valley Falls and how it was “the hood.” My wife and family are from there. I wonder how many “Valley Falls” customers they have? Now you know what they think of you. I’ve also been getting jerked around with appointments lately. They will schedule, then cancel, then bring me in and tell me they can’t do the procedure and I need to come back later. I wonder if this doctor who thinks we are from the hood also thinks our time isn’t valuable? Mine is. Every time I walk through their door, I have rearranged my business meetings and my life to be there. Also, one of the techs had me continuing to repeat myself because she wasn’t listening.
We appreciate your honest feedback, Jonathan. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: Friendly and caring staff! The staff from the front desk to the Dentist (Dr A) is fabulous! Treat you like family and ensure you are comfortable throughout the process! Definitely recommended!!!!
Thanks, we appreciate it so much!
Fantastic experience: My experience was excellent. My dental hygienist was so friendly and did a great job (Mila Matuesh). My dentist (Ahmed Dulaimi) takes time to make sure he explains everything..
This feedback is so valuable to us. We really appreciate it. Have a great day!
Negative experience: While I have really loved this office, my last visit was less than. My hygienist dropped tools on me twice, knocked into me once and didn't really have spacial awareness The dentist spent less than 2 min with me. I was in office for 20 min total! Did not feel like I was taken care of Probably will be looking for a new dentists office
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 864-699-9858, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: Everyone is above sweet, Have never had a bad visit! Dr Andersonis above a 10 ( on a scale from 1-10! She is carrying, gentle and very concerned with her patients while she is working! Most dental assistants are very helpful and concerned with you comfort! G. Graetz
Thanks, we appreciate it so much!
Negative experience: First review ever after my 1st visit back in 2017, my family and I have been going here ever since then. The hygienists are super nice and do a great work, but that’s it, front office service it’s alright, not very welcoming, the Dr’s are cold and simple with their 2min or less examination, and their billing department SUCKS! 2nd time I had a major mistake with an “outstanding bill” for someone NOT doing their job correctly! Both times I had to proved them wrong because I knew I didn’t owed nothing, and I’m glad my provider insurance is patient to explain and clear things out. I’m really considering changing to a different dental office.
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 864-699-9858, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: It was my first time at this clinic, i had a tooth surgery extraction with doctor Ahmed, he was a great doctor, with light hands, very professional and kind, he explained the whole situation to me, with detailed instructions, i didn’t even feel anything, the clinical team was so professional as well, i really recommend it, if you want to have a great treatment with the best price this is the place, thank you so much!
Thank you very much!
Negative experience: I was a brand new patient already having anxiety and not liking being at a dentist Dr Anderson came in barely spoke and didn't bother even looking into my mouth or conducting an exam. she put a referral for extraction of my wisdom teeth and then told me to come back after that. Front staff check in was rude and unprofessional and so unwelcoming!! I then asked for my records to be sent to another office it took them 3 days. Needless to say I did not feel welcomed I felt worse when I left then when I wenttheree. I would not recommend this dentist officeespecially to new patients who have anxiety with being in a dentist office!!
Tesa, we’re sorry to hear about this. We will be sure to take the details of this review back to our team. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 864-699-9858, and we’d be happy to resolve these concerns offline. Thank you.
Fantastic experience: My first visit was very pleasant. I really liked how they worked up a plan to get the dental work I require done.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I love this dental practice. They do a fantastic job from hygiene all the way to the dentist and front desk they are always courteous, knowledgeable and they really care about their patients. I HIGHLY recommend this practice.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Details of my experience is 1st very clean office , most importantly they schedule me in for appointments quickly, and always make me very comfortable , I'm very pleased with the work they have done on my teeth .
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Everyone was extremely friendly and made me feel so comfortable! They did an excellent job. Will be my dentist from here on out!!!
Thank you for your review! We hope you have a great day!
Fantastic experience: Thank you Dental Care of Boiling Springs for taking such good care of my oral health. My last appointment was for cleaning my teeth feel/look wonderful. My wait time was great barely noticeable. Thanks for providing mouthwash in the restrooms. And after in the waiting area. You all have such great personalities it's a pleasure to see you each visit.
Thank you very much!
Fantastic experience: Friendly office staff, great organization, and loaded with current technology. The entire place put me at ease. I never dread going to Dental Care of Boiling Springs.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Staff very nice my dentist explained everything in detail that I have never experienced before then some. I felt comfortable as I have had bad experiences in the past with other dentists. Good location and office was clean and inviting.
Thanks! We appreciate your kind words!
Fantastic experience: The staff at Dental Care of Boiling Springs are professional, patience, understanding, caring and friendly. Covid standards in place. Front check-in was professional and understanding! No wait time. Doctor Ahmed did an excellent no pain permanent filling on a root canal tooth. He and the hygienist explained the procedure and answered my questions. Check-out was pleasant and helpful all the way out to opening the doors. The patient, care at Dental Care of Boiling Springs has my 5 stars!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Their dental hygienist was great! She would explain what the next steps were after my deep cleaning. She was kind and yet thorough. She made me feel very comfortable. In fact, I expected torture due to my cleaning but she pleasantly surprised me with her skills. Impressive! I typically do not like to deal with chain dental offices because the goal is to sell sell sell, however, this was a different experience. I will be back
We love seeing these reviews! Thank you!
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