Alliance Dental Group
Information about Alliance Dental Group
61348, Ottawa
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 7h-18h
- thursday: 7h-18h
- friday: (closed)
- saturday: (closed)
Alliance Dental Group offers comprehensive dental care to patients of all ages in Oglesby, IL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Alliance Dental Group:
Alliance Dental Group stands out for its exceptional service and dedication to patient comfort. Many clients have praised the friendly and professional atmosphere, highlighting how the staff goes above and beyond to make each visit pleasant. The team is known for their thorough explanations and willingness to address any questions, ensuring that patients feel informed and at ease throughout their treatments.
Some key highlights from user feedback include:
- Exceptional service: Patients consistently mention the care and attention provided by the staff, making it a welcoming space for individuals of all ages.
- Highly skilled professionals: Dr. Shah, Dr. Joseph, and their team have received numerous accolades for their expertise, creating an atmosphere of trust and confidence.
- Supportive environment: The staff's ability to soothe anxiety and cater to patient needs has been noted, with many testifying to feeling like part of a family rather than just another appointment.
- Efficiency: Patients appreciate the quick scheduling and thorough follow-ups, especially during emergencies or unexpected dental issues.
With such glowing reviews, Alliance Dental Group has become a beloved choice for dental care, where quality and compassion go hand in hand. Whether it’s routine care or specialized treatments, their commitment to patient satisfaction is evident in every interaction.
Alliance Dental Group: Reviews
Fantastic experience: Fabulous service! My teeth are very clean! Very professional but friendly atmosphere. I definitely recommend.
Thanks! Have a wonderful day!
Fantastic experience: Everyone is very friendly.They do a great job. They helped me a lot with my insurance and some other options. I really appreciated that the only thing missing was Martha.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Maddison was amazing. She really just preformed amazing and made me and my daughter feel so comfortable. Sarah at the front desk was very helpful as well! Both went above and beyond to fulfill my needs. So so thankful and finding this office to take care of me and my family!
Our patients mean the world to us. Thank you so much!
Fantastic experience: The dentist Dr. Shah, as well as the hygienists are all willing to take time to answer my many questions, explain with visuals, etc --never seemed like they were in a rush. They also are very understanding with some difficulties I've had with my insurance company, but they are willing to work with them and me and are very patient about it! All in all, a professional and friendly office environment.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Madison was very clear on what she was doing during the visit and was very friendly and courteous. She was a pleasure to have fulfilled my services
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Fantastic experience: Amazing team to work with - they're the reason I'm no longer scared to go to the dentist. They always get me in last min when I have something going on. There's no surprise costs since they go over everything with you before starting treatment. After having so many traumatic dental experiences elsewhere, trust me when I say these guys are THE BEST!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I had 2 molars extracted. Dr. was very informative throughout the whole process. Also asked me questions.
Thank you very much!
Fantastic experience: Got in a couple of days after calling and so far it been going really great
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: My appointment was quick and smooth. All the staff were polite and helpful.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Very kind and patient from someone who struggles with anxiety. All of the staff is very nice.
Thank you for your review! We hope you have a great day!
Fantastic experience: Everyone is very friendly. They are all easy to work with and are very proactive about my dental care. Dr. Joseph does a great job. He cares about your oral hygiene. My hygienist Ellie is super sweet. She is very caring, gentle, and makes you feel special. I never thought I’d say this, but going to the dentist is fun again! The staff at this business is definitely happy and that says a lot.
Thank you very much. This review means a lot to our team!
Fantastic experience: This is an amazing team and office. The dental professionals are unmatched in knowledge, compassion, and experience. Everyone is kind and calms your anxiety from the moment you walk in the door. Wouldn’t go anywhere else! Gold star ⭐️ and thanks for being exceptional. I f you’re looking for a new dental home, you’ve found it. Leah the manager is outstanding and will hop in and help with any specific need. Everyone takes their time~ no matter how busy I always feel like their only and most important patient. The cleanliness and sterile practices are evident and comforting and they have offered many options when anxious. All the work they have done I have been so happy with. They work well with insurance to get the most accurate quote possible and offer a variety of financing options that worked perfect for me and my family. May God Bless this Team and you as you step out and join their family! And P.S. You can tell they treat their employees well and treat each one as a special part of the team!
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Staff always very professional and positive.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: I was very nervous about having some teeth removed to have denture implants. Dr. Shah is the kindest most professional Dentist I have every been too. He and his team to the ladies in the office are so kind. I have always been very unsure of having dental work, but Dr. Shah and his team at Alliance Dental have always had a calming effect. Thanks to all of you!! ❤️
Thanks! Have a wonderful day!
Positive experience: When I called to make an appointment I specifically explained what insurance I had and they said yes they except it. When I arrived after trying to fine a oral surgeon that would for several months, and this was an emergency, they apologized and told me cash or I could take a loan through them. Rock and a hard place. This was an emergency. All said and done the dentist did a great job.
Fantastic experience: Staff was very friendly, also explained exactly what they were doing.
Our patients mean the world to us. Thank you so much!
Fantastic experience: I need to say thank you to Dr. Shah, Sammie, Kelly, Katie, Teresa, Erin, Sharon, and to those whose names I cannot remember (I’m sorry!). This has been such an exemplary experience. I called yesterday afternoon for a shocking pain that radiated to my cheek bone and eye socket. They got me an appointment for the very next day, which was today. The front desk staff was very welcoming and explained each step of my intake. I walked in thinking I was going to get a temporary fix for the pain, but the team got me treated same day(: They even treated my other tooth that wasn’t hurting (yet), but it was already bad. The care I received here today was top tier- from the moment I stepped into the facility til the moment I stepped out. Everyone was so friendly, patient, and informative. My treatment plan is exactly what I needed and worked out perfectly with my insurance and budget. Mil gracias, Alliance Dental team
Thanks, we appreciate it so much!
Fantastic experience: Everyone was very helpful. I really liked the hygienist that cleaned my teeth. She got the job done with no pain. Thank you!!
Our patients mean the world to us. Thank you so much!
Fantastic experience: It was Great!!!! DR. Shah is a wonderful and talented Dentist and Ellie is the Best Hygienist, it good to see her back. As is all the Staff, Hygienists, and Dentists at Alliance ❣️
We appreciate your feedback! Thank you for being so kind!
Fantastic experience: WONDERFUL experience with Kari and Dr J. I hadnt been to a good dentist since moving here earlier in the year and Kari was amazing! She explained everything very well, was compassionate and kind, and provided the highest quality of care. Thank you so much!
Thank you! Have a great day!
Fantastic experience: Excellent caring staff! I have vertigo and Matilda and Vivian were extremely supportive of making sure I was comfortable and dizzy free. They were professional and yet made you feel like a friend treating me. Wonderful experience
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Fantastic experience: Ive had two crowns put in and one extraction so far with them. Very professional and friendly. Wish I had them as my dentistry when I was younger. High recommend them if you need work done. Do not put if off!!!!
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Fantastic experience: I haven’t gone to a dentist since covid and I was very nervous about going back - Everyone here made my visit so awesome and easy going! Amy went above and beyond for me - thank you!
Thank you very much!
Fantastic experience: Kari the Hygienist was great and very efficient
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Kelli was excellent did a wonderful job cleaning my teeth and explaining everything to me .
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Theresa helped Doctor Shah give my husband a much-needed crown. The difference was night and day. They were kind and answered any questions we had.
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Fantastic experience: Everyone that worked on me was very nice and upfront about everything
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Fantastic experience: Dr Shaw and all the staff at Alliance Dental were great. Great care and service. Highly recommend!❣️
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Fantastic experience: Kelly was amazing doing my cleaning. Love her technique and felt one of the best cleanings I've had in a long time. Erin is always so pleasant checking in and out at the front!
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Positive experience: I had very good experience there.the staff was very nice. Dr shah made sure I was never in pain and talked to about what going on. Ty Allison allyena katie and of Dr shah
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Fantastic experience: Had my ortho visit today and it went amazing. Super friendly staff.
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Fantastic experience: Everyone was so nice and caring! Thank you for your kindness!!
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Fantastic experience: The staff here are wonderful. They are very friendly and professional. I was made to feel like family. Dr Shah is fantastic. Explains everything thoroughly and always welcomes questions. I would give them 10 stars had it been an option. I highly recommend them.
Thanks a bunch! Have a great rest of your day!
Fantastic experience: My experience at Alliance Dental Group has always been positive and I highly recommend them. Dr Shah, Theresa, and all the staff treat you very well and are very experienced at what they do. Thank you
Thank you! We really appreciate the feedback.
Fantastic experience: Dr. Shah and Theresa were amazing. They made me feel comfortable and talked me through every step of the procedure. They got me in within 24 hours and Dr. Shah showed me my xrays and came up with a treatment plan. He even performed my procedure the same day instead of making me come back. Dr. Shah also made sure I was numb enough so that I didnt feel a thing. Theresa made sure I was comfortable every step of the way. I will 100% recommend alliance dental to all my friends.
This feedback means the world to us. Thank you!
Fantastic experience: Very pleasant office and staff. They explained everything to me so I knew exactly what was needed. I would definitely recommend them.
Thank you for your review! We hope you have a great day!
Fantastic experience: They make you feel so comfortable and welcome!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I had a tooth pulled by Dr. Shah along with Katie and Leah! They were so kind, they did an absolutely amazing job, I didn't even feel the needles they used to numb it, and it was an overall amazing experience! Will definitely always come back and recommend them to everyone!
Thanks! Have a wonderful day!
Fantastic experience: Great Staff! Very nice! They make u feel comfortable. They call, text&remind about appointments. I will recomend ALLIANCE GROUP 2 EVERYONE! Thank u so much! Anna Cervantes
Your feedback means a lot to our team! Thank you and have a great day!
Fantastic experience: I'm from out of town visiting family in Oglesby. I had an emergency (a temporary crown came off). I called the Alliance Dental Group and they accommodated me that afternoon. Everyone was friendly, courteous, and professional. They treated me like I had been a patient for years. My temporary crown feels better than when it was first applied. Thanks to all the staff.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: As someone who has had bad experiences with the dentist growing up, and still being scared. They treated me very well and helped ease my anxiety. My first consultation with them went well. Very gentle and positive energy was all I received! Thank you!
Thanks! We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I had an awesome experience here at this office. Marsha at the front desk was very informative and very friendly. And Teresa made me feel so comfortable while waiting for the dentist. I had issues with certain things so both these ladies worked together and helped me out big time. Definitely consider going to this office. As they will treat you like family.
We love seeing these reviews! Thank you!
Fantastic experience: Very friendly and make you feel like a friend and not a patient. I fear dentist but this one I’m willing to have them do anything!
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Fantastic experience: The staff was amazing. Incredibly helpful and informative. From the dental assistants to the Dr and the front desk, everyone was fantastic. I will be going back for just the friendliness alone!
Thanks, we appreciate it so much!
Fantastic experience: Theresa was so kind, attentive, and compassionate. All the staff I interacted with here were caring and skilled.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Amazing experience and amazing care empathy towards me and my son.
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Fantastic experience: Best dentist office ever!!! Elle, the dental hygienist that does my cleanings is very professional and kind to make going to the dentist a not so scary place to be.
Thank you so much, John!
Fantastic experience: Yes Very Pleasant all around.Professional Staff Great Dentist,I would recommend this Dentist to everyone.
Thank you for your review! We hope you have a great day!
Fantastic experience: Great, very friendly staff, they explain everything they are doing or goi g to do m. it's almost like I enjoy going to the dentist!
Thank you for reviewing our office!
Negative experience: I came here to have a tooth removed. I was in a lot of pain afterwards. The stitches came out early, my cheek was also stitched to my gums, I had something sticking up which they assured me was a bones spur and grinded it down. It’s been about two weeks of my cheek being numb and that “bone spur” came out. I suspect that it was indeed a piece of tooth that got grinded into a nerve. I now am having to see my actual doctor for the numbness. Kind staff truly, however not impressed what so ever.
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 815-883-3162, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: I always have a WONDERFUL experience whenever I go to get my cleanings from Ellie....She is an absolute DELIGHT!!! I am so glad that she is my hygienist!!! She us always so happy, polite, jokes around and laughs with me...so nice to have that at the dentists office!!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Absolutely amaing first connection and appointment Your immediate care and recommendations are over and above any expectation I had even ! Thank you for making me so comfortable and confident with your care and treatment
Thank you for reviewing our office!
Fantastic experience: The Staff is very friendly, helpful, courteous, kind and thorough. Due to daylight savings time I missed my appointment but they were helpful and gave an opening. Highly recommend this dental group.
Thank you! Your words are so kind.
Fantastic experience: Overall amazing experience!!! The Staff were all awesome! Theresa is absolutely one of the sweetest! She is so positive and encouraging! Will be back
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: This trip was as delightful as a dentist can be. Care was taken to take x-rays with minimal pain, cleaning was quick and efficient. Less one star just based on past experiences. Office staff is not very friendly or helpful.
Thank you for reviewing our office!
Fantastic experience: I've been at Alliance Dental for the past two years. The staff from front to back are so good and so professional. My teeth look and feel better than they have in years. Very satisfied with their care and services.
Our patients mean the world to us. Thank you so much!
Fantastic experience: The hygienist is friendly, knowledgeable and very personable. The dentist communicates with me about the procedures and answers my questions.
Thank you very much!
Negative experience: I have to start by saying that the office team and hygienists at Alliance Dental Group were fantastic. My hygienist was great, and I even mentioned to her that I switched practices because I didn’t agree with the push for unnecessary treatments at my previous dentist. Unfortunately, my experience took a turn when the dentist included Invisalign in my care plan, citing it as a way to treat my teeth grinding. This felt completely unnecessary, especially given that it wasn’t a concern raised by me and certainly wasn’t something I had discussed as a priority. It was frustrating to feel like I was being upsold on treatments that I don’t need. I attempted to address these concerns privately through Facebook Messenger, hoping for a conversation about the matter. However, instead of engaging with my feedback, I was blocked. When I called the office to inquire, the manager explained that marketing—including the Invisalign offer calls and texts—was handled by a third party. I was also told that the inclusion of Invisalign as part of a dental care plan is standard, when in reality, it should be presented as an optional treatment and not part of a mandatory care plan. While the staff was friendly and professional, I am ultimately considering leaving because I wasn’t comfortable with how my care plan was handled and the lack of transparency regarding these optional treatments. I hope the main corporate office takes note of these kinds of practices, as they’re not always in the best interest of patients.
Unfortunately, online channels are not secure places to discuss protected health information.We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; we’ll be sure to take the details of your review back to our team.
Fantastic experience: I have gone here since they opened. Everyone is super friendly and they always make sure I’m comfortable before continuing work. I used to hate going to dentists. I don’t mind going here. Hannah is very knowledgeable and patient with me. I can’t say enough.
Thank you very much!
Fantastic experience: Alliance Dental is one of the most highest quality dentistries in the nation! I have the best experiences whenever I attend my bi-yearly cleanings and check ups. A special honorary shout out to Erinn Johns for being a 10/10 receptionist. Every one here is a great worker and knows how to keep this smile clean yo!
Thank you for your review! We hope you have a great day!
Fantastic experience: So far so good ! I had a tooth removed a bridge put in & a crown on my back lower molar ! Dr. Shaw & his staff are great ! They have all the latest technology to use. Gia, Yaz & McCaela did a great job with me as well. They took my Humana insurance as well which not all dentists do. So rest assured they will take good care of you & make your experience as pleasant & as painful as possible !
Thanks! We appreciate your kind words!
Fantastic experience: My dental hygienist, Madison, did an excellent job. She was very friendly and treated me with respect!
This feedback means the world to us. Thank you!
Fantastic experience: Very friendly, polite, professional. Have to get 4 wisdom teeth out and they helped me make an appointment and everything with bloomington. Great staff.
Our patients mean the world to us. Thank you so much!
Fantastic experience: I just had my teeth cleaned by Kelly and I have to say I’m almost 70 years old and have never had a better cleaning in my life. She’s awesome!!!
Thank you very much!
Fantastic experience: Called about a damages partial they got me in tight away and was able yo fix it right in the exam room.very courteous and pleasant.
We love seeing these reviews! Thank you!
Fantastic experience: Very kind & very thorough staff! The care is very much appreciated! Every time I go gets better & better!
Thank you very much!
Fantastic experience: Staff was incredibly friendly when i had a severe dental emergency. everyone always has a nice warm smile on their face at the front desk and is incredibly helpful!
Thank you!
Fantastic experience: The best experience at a dentist office ever. Everyone is so experienced and nice. Would recommend going there. Thank u Dr Shah and Assistant
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Fantastic experience: The staff was friendly and made me feel welcome the moment I walked through the door. Highly recommend. Doctor and hygienist are very thorough and informative.
Thanks so much!
Fantastic experience: Wonderful Staff ! Very kind and do wonderful with checking teeth and cleanings .
This feedback means the world to us. Thank you!
Fantastic experience: Bri and McCaela are great hygienists! I've had the pleasure of seeing both doctors, to whom are both fantastic. Dr Shaws team especially Katie are great and helped with my toothache. The business team greeted me with a smile and helped me with my insurance needs. I recommend this office to everyone
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Erinn made the whole process easy and my visit so comfortable! Highly recommend.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Margarita is a wonderful Dental Hygienist. You can see her compassion, and kindness when she takes care of you. She truly cares about her patients. I have been getting cleanings for awhile now, and no one has really taken the time to provide education like she has. She gave me pointers that I will be paying more attention to. She was wonderful and a good addition to Alliance Dental.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Positive experience: Hygienist was great. Dr tried to get a night guard they made for me to fit. So tight on a protruding tooth that it gave me a terrible headache. Decided finally it wouldn't work. Offered me a cheezy bendble plastic one and said first one free second cost, every 6 months. I would like a refund on my very expensive night guard that didn't work otherwise it feels like I got ripped off. I will be changing dentist unless rectified
Fantastic experience: I dred going to the dentist but the staff was personable and made it a pleasant experience. "T" was extremely quality focused and did a great job! I would definitely recommend.
Thank you!
Fantastic experience: I am new to the area and needed dental services. I have a lot of anxiety and fear of dentist from past experiences. When I called Martha was my first contact. She was professional and very kind. She listened to my story and my fears and found a way to fit me in on the same day. When I arrived, 10 minute wait then off to the back with Yasmine, my Dental assistant. She was the kindest person, genuinely concerned and very personable. She did a thorough examination along with exrays. Lots of exrays. I was then shown all of the x-rays and explained about the procedures that needed to be done on every single problem that I had. I was explained financial responsibility in detail between my insurance and myself. During this visit, it was determined by Dr. Shah that I should have a tooth extracted today. I have to tell you I was terrified and was not happy, but I was treated so wonderfully. They were truly caring and very supportive of me as I , a 66 year old woman cried like a baby when the Dr was trying to numb me. (Yes, totally embarrassed) The reason for such a long post is because I have found my new dentist. From the time I walked into the office until my appointment was over, I was treated like I was the only person there. Every person I had contact with went above and beyond to help me and keep me calm. I am so grateful for the staff here and encourage anyone who is terrified about going to the dentist to call Alliance. Thank you Martha, Yaz, Kelly and Dr Shah for taking care of me.
Thank you very much!
Fantastic experience: Dr. shah is super friendly, and he always does a great job making sure that I am comfortable or if I come back because something didn’t sit right he makes it right and does so right away!
Thank you!
Fantastic experience: Amazing, wonderful staff! I was in horrible pain with a tooth abscess. It had to be removed. They made sure I was okay and made me feel at ease. I left feeling very supported in was such a painful situation. HIGHLY recommended. I will be back for all my dental needs. Hats off and BRAVO to Alliance Dental! Thank you!
Thanks a bunch! Have a great rest of your day!
Fantastic experience: Very clean all throughout the office which is very important to me. Super pleasant (even bubbly!) employees throughout the office. My husband and I like Dr. Joseph very much. We are pleased with our hygienists also. This is a great office, we highly recommend.
Thank you for reviewing our office!
Negative experience: Horrible experience and over priced. They wanted to charge $8000.00 for an extraction and a cleaning, and I have insurance. Would not recommend going here.
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 815-883-3162, and we’d be happy to speak with you. Thank you.
Fantastic experience: Very courteous. Everything was explained with pictures showing exactly what teeth were damaged. Very clean as well
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Martha and Yaz were very professional and courteous. Martha deserves a big pay increase because of her experience navigating the insurance options. Yaz was very friendly and provides excellent service
We love seeing these reviews! Thank you!
Fantastic experience: The there was very nice, gentle and helpful. They explained exactly what needs to get done. They also listened to what I had to say. They were able to get me in very quick though. They even worked with me financially.
Thank you very much!
Positive experience: Very happy so far. Called new years eve morning with an abscess. They saw me in under 2 hours. Set me up with meds and an appointment in a week.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I've been in pain for a week. Not really wanting to go to the Dentist saying id rather have a baby lol. Everyone won me over by Caring. Making me feel comfortable and they said they will be able to work with me. Thank You. I think I'm ready to save my SMILE
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: Alliance dental group is truly amazing. They treat all of their patients as if they're family. Brenda and Erin are always so welcoming, along with all the other girls upfront! Brenda makes sure to answer any and all questions I have about my insurance, always keeping me informed. Dr. Shah and Dr. Joseph are so knowledgable and also very personable. Kelly was my hygienist and I had the BEST experience. She was so understanding and listened to all of my concerns. Constant laughter!! My teeth feel amazing! Who would have thought the dentist could be so fun!? Looking forward to coming back!❤️
Thank you so much for your kind review, Cassie!
Fantastic experience: I’m a new patient and was very impressed with their professionalism and friendliness from the front staff thru the dentist.
Thank you for your review! We hope you have a great day!
Fantastic experience: I've been going to see Dr Shah at Alliance for a few years and he and his staff are very good at their profession. I like that they are efficient and care. He is our families dentist and will be for years to come.
Thank you for reviewing our office!
Fantastic experience: I had to get three extraction and it was done with no trouble. The dentist was very good and helped me and my fear of the dentist. His assistant was very kind and pleasant.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: An enjoyable experience Dr. Shaw and Dental assistant Gia made a great team and resolved my issue with no pain and a pleasant chair side manor. I am looking forward to going back to get some additional work completed.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: In my wildest dreams, I imagine a dental practice where fear doesn’t exist—a place that feels perfect in every way. Well, let me tell you, Alliance Dental is that dream come true! From the moment I stepped through their doors, I had to pinch myself to believe it was real. Let me share the highlights of my experience: 1. Sarah’s Radiant Smile: As soon as I walked in, Sarah at the front desk greeted me with such warmth and a vibrant smile. It set the tone for what was to come. 2. Meet Vivian and Hannah, My Dental Sidekicks: Vivian, my dedicated dental assistant, and Hannah my other dedicated really awesome dental assistant. Both have been by my side throughout my entire dental journey here. Having two really great, friendly and super knowledgeable assistants every time? It’s like a dream, right? But at Alliance Dental, it’s a reality. 3. Dr. Joseph—The Gentle Guide: Dr. Joseph, my dentist, took the time to explain my options with a gentle approach. His contagious smile had me grinning too. 4. Erin: The Payment Pro: Erin, the friendly face handling payments, made the administrative side a breeze. In summary, if you’re seeking an incredible dental journey with caring, down-to-earth professionals, look no further than Alliance Dental. Consider this your warm welcome to your new dental home, where the heart is never in question. Thank you, Alliance Dental, for making my dream dental experience a reality!
Thank you!
Fantastic experience: We love Alliance Dental group in Oglesby!! The dentist there are excellent and so is the staff. They are gentle and make sure that you’re not in pain. My family has used them several times for major dental work and couldn’t be more impressed with the work they have done. Thank you Alliance Dental Group Oglesby
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: I just wanted to give Dr Shah and his Staff Kudos! They have made my New Years resolution of getting my dental work taken care of this year! Something I have put off for many years is coming to an end with just a couple more appointments. I Couldn't have made this goal if not for the Care and Compassion of the entire Staff. If you're on the fence about your Health & Dental give Alliance a try, you won't be Sorry!
Our team is thrilled to receive such a great review. Thank you!
Negative experience: Very disappointed. Due to various reasons we had to cancel some appointments. We asked if there was a cancellation fee and was told no. Two days ago (8/5/24) my husband called with a question and confirmed today’s appointment. He arrived ten minutes early today (8/7/24) and was told that Dr Shah would not be seeing him due to missed appointments. No mention of this two days ago. Sounds like retaliation. Because of this Alliance Dental has lost both my husband and I as patients. We are not at all happy. Apparently they do not realize that going to a dentist can be very stressful.
Hi, Judy. We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 815-883-3162, and we’d be happy to speak with you. Thank you.
Fantastic experience: McKenzie was amazing!! I cannot say enough good things about her. She saw my 5 year old the other day for a cleaning/exam for kindergarten. My daughter had an awful experience at a local children’s dentist last year and was terrified to ever go back. As soon as McKenzie got us from the waiting room, she put my daughter at ease. She explained what she was doing in a way my daughter could understand. She involved her by showing her the pano of her teeth and tell her how cool it was. She engaged in conversation with my daughter the whole time, keeping my daughter from even having time to think about being scared. She’s friendly, bubbly, easy to talk to, and really treated my daughter with such care. My daughter said she’s no longer afraid as long as she can see McKenzie every time. The doctor she saw was awesome too. He immediately gave her a high five. He was making jokes with her and I could tell she was calm in their presence. A++ job to both of them!! That visit went how you would expect a pediatric dental office to behave, however McKenzie and the doctor far exceeded what we experienced with the children’s dentist we previously saw. Thank you for the stellar care!
Thanks so much!
Fantastic experience: I feel like the staff actually enjoys the work they do. I've been to several dentists that just seemed to hate their jobs and it make for a bad experience, but the people here are personable and happy to educate you on dental health. Thank you for helping me have the smile I want!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: Dentist is wonderful! Billing is awful!! They told me I had an over charge of $100, sold me a toothbrush then turned around and said they I owed $100 months later! I will not be returning.
Thanks so much for your positive feedback!
Fantastic experience: Having not been to the dentist office in many, many years I had a dental emergency with a major tooth ache, I called and was told there was an opening that day. Office personal were very friendly and understanding. I went not knowing what to expect and had a great dental assistant Chantel that explained everything very well. After my exam and x rays it was determined to wait a week with medication since there was infection. A week later I had my extractions by Dr. Joseph and finally had relief. Everything went very well. Thank you!
Thanks so much!
Negative experience: They xrayed my sons mouth 18 times and when the price for a dental cleaning was thousands of dollars more than other places i asked for them to forward the xrays to my new dentist...they kept saying they were sent but werent when finally on the 3rd try after i went in person what they sent over to my new dentist was "smudged" so badly i had to get the entire xrays over again :( i want a refund and this is such a shady thing for you guys to do...it speaks volumes...
Hello, Bob. Unfortunately, online channels are not secure places to discuss protected health information. Please call us at 815-883-3162, and we’d be happy to speak with you. Thank you.
Fantastic experience: Great experience getting my dentures with Dr. Joseph. They look like the teeth they pulled out. Don't know how he did it but I love my dentures. He did a wonderful job and I'm extremely grateful.
Thank you for your review! We hope you have a great day!
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