Dental Group of Rockford
Information about Dental Group of Rockford
61114, Rockford
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 7h-19h
- wednesday: 7h-19h
- thursday: 7h-16h
- friday: 8h-16h
- saturday: (closed)
Dental Group of Rockford offers comprehensive dental care to patients of all ages in Rockford, IL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Dental Group of Rockford:
The Dental Group of Rockford stands out as a premier dental practice committed to providing exceptional patient care. With a team of friendly and highly skilled professionals, they ensure that all patients feel comfortable and informed throughout their dental journey. Many clients have praised the thoroughness of the hygienists, particularly Amy and Skylar, who are noted for their gentle touch and attentiveness.
Dr. Williams, Dr. Lee, and their supporting staff have received accolades for their compassionate approach, making the often daunting experience of visiting the dentist much more approachable. Patients commend them for their ability to explain procedures clearly, answer questions thoroughly, and offer various treatment options without pressure.
The office is known for its welcoming atmosphere, minimal wait times, and commitment to patient satisfaction. In addition, the staff is adept at working with insurance providers to ensure seamless financial processes, making dental care accessible and understandable.
Key highlights of Dental Group of Rockford include:
- Friendly and Professional Staff: Each team member is dedicated to creating a positive experience for patients.
- Comprehensive Care: They offer a full range of services tailored to meet diverse dental needs.
- Patient-Centric Approach: The team prioritizes comfort and transparency in all aspects of care.
- Flexible Scheduling: The office accommodates appointments to fit various schedules, including urgent dental needs.
Overall, patients have expressed high satisfaction with their experiences at Dental Group of Rockford, making it a recommended choice for those seeking reliable and compassionate dental care.
Dental Group of Rockford: Reviews
Fantastic experience: Amy is always friendly and thorough in cleaning my teeth. The Dr. explains things clearly and always asks if I have any questions. We have been here for years and are very satisfied with the staff!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Went in for a broken tooth will not have it extracted wanted to get a pop on veneer. They were unable to assist with that. They are currently submitting my paperwork as a medical necessity due to periodontal disease for implant purposes.
Fantastic experience: Went in for cleaning & my tech was very professional, easy on her touch & at the ready when I needed extra help with a little pain in a tender spot
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Fantastic experience: Love my dental technician . She does such an amazing job! Very happy I switched to here.
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Fantastic experience: Everyone was very nice and informative. They made me feel comfortable during my procedure. They were also nice to work around my work schedule when making an appointment.
Fantastic experience: I loved this place. The atmosphere is great and all the staff is extremely kind, accommodating and professional. The staff is very knowledgeable and were able to help me make reasonable decisions about my dental care.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Doctor Qasim just might be the best dentist I’ve had, very patient and thorough.
Thank you!
Positive experience: Tiffany was great. Helped me a lot. Much appreciated.
Thanks! Have a wonderful day!
Fantastic experience: I had a good experience. They explained everything and told Me what to expect in the future.
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Fantastic experience: Great dental office. Everybody that works there is courteous and polite. Thanks Dental Group of Rockford.
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Fantastic experience: This place did everything right. And can I attest to bad dental work. They saved me a fortune. Other dentists will waste time and money and say there trying to save you money.
Thanks! We love our patients!
Negative experience: I feel like it was a waste of my time and money just to have to go somewhere else. My back tooth had me in a lot of pain they gave me a bag with 3 small bags of Advil and if anyone had had tooth pain knows That’s not going do anything for a toothache. Will not be going back.
We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 815-637-2273, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Dr Williams and the staff are amazing! They were able to fit me in so I could get a fractured tooth taken care of. The facility was clean and everyone was helpful. I will be returning without hesitation.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: My wife and I like the fact that the dentist really cares about our teeth and not just acting like he cares! All the staff are very pleasant as well.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Great visit very thorough and completely understandable in terms of treatment options. As usual the dental hygienist was excellent and explained everything thru the process. Great place for all your dental needs
Thanks! Have a wonderful day!
Fantastic experience: Cozy vibe inside! They are also good with scheduling and communication if your appointment needs to be moved or rescheduled! My hygienist, Skyler, was super kind and was thorough when she explained what I could be doing to improve my dental health.
We love seeing these reviews! Thank you!
Fantastic experience: Got the Invisalign, my dentist and his assistance were very helpful to me. I’m a very scared person when it comes to the dentist but they did talk and walk me through the procedures so far.Thank you all who work at DCR!
Thank you! Have a great day!
Positive experience: Dental Group of Rockford always has a friendly atmosphere. The hygienist was nice but the doctor was just trying to get me to spend money on something he said I had gotten and needed again when I had never had anything done. Ad he was trying to sell me a product it almost felt like I was in an add.
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Fantastic experience: Everyone was very nice and friendly. The doctor and dental hygienist were amazing at educating me on what/why they were doing which I appreciated!
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Fantastic experience: The best Dentist office,and Doctor's.
Thanks so much!
Fantastic experience: I was there yesterday for a cleaning with Amy she did a wonderful job and then one of the doctors there are one of the dentist I forgot his name was there he took care of me I was so happy with him he got me and got my crown started right away couldn't ask for anything better thank you so much the experiences was AAA
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Fantastic experience: Dr Patel and his ENTIRE staff are compassionate and beyond helpful. I highly recommend them. ♥️
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I love the heart felt from Dr. Williams when it comes to his patients. He timely and effective to make sure the patients are happy your input means alot to him. I could of choose a better Doctor at Dental Group . My husband and I are very satisfied.
Thank you for reviewing our office!
Fantastic experience: Every time I have an appointment at The Dental Group of Rockford, I come out impressed. The skill and service of the dental hygenist, Angel, and the gentle expertise of Gracie, the dental assistant, are excellent. I've had a whole gambit of work done with happy results. The office girls are super effiecient. They can tell you in minutes what your insurance will pay. And the Dr. is thorough without pushing extras you dont want. I would recommend The Dental Group of Rockford to friends and family.
Fantastic experience: Dr Williams and his assistant were very informative during the entire crown preparation and delivery of permanent crown probably the best dental experience in my 64 years on earth thanks so much
Thank you!
Fantastic experience: Dr Williams has been my dentist since I've been at Dental Group of Rockford. Dr Williams is hands down the kindest, most gentle dentist. All of the techs are very nice and considerate.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: The doctor and dental assistant was very gentle and seemed truly concerned about me being comfortable throughout my crown preparation.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Positive experience: Very prompt I waited like 5 minutes in waiting room. But I was 15 min. Early. I was in amd out and they answered all my questions. Good job being aware of your cliental
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Fantastic experience: Dr. Williams is hands down the BEST dentist! I no longer procrastinate about going to the dentist. Dr. Williams is always so patient, kind and caring, every visit I have had. He takes time to listen to concerns and checks on your well being throughout procedures. I love being able to smile about going to the dentist. Thank You Dr. Williams and the entire staff at Dental Group!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I had a dental emergency and they got me in as soon as they could. I was in extreme pain and they took care of it right away.
This feedback means the world to us. Thank you!
Fantastic experience: Great job explaining things up front. Very thorough when it comes to inspections of your gums and teeth would recommend. John
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Fantastic experience: Prior to making an appointment here at the Dental Group of Rockford, I had not been to the dentist in about 2 years. Making an appointment was seamless. The office staff were great and easy to work with. They are on top of it with verifying insurance information and making sure you are good to go before your appointment. The waiting area is very welcoming, and professional. There are many seats available and the office has a nice modern vibe. Because the office staff is organized, I did not have to wait long. The dental hygienist I was assigned to, Skylar, was warm, skilled and efficient. Taking the pictures and the cleaning itself can be uncomfortable and sometimes painful, but Skylar completed everything super well. My teeth are in way better shape. This was the best dental experience I have had!
Thanks so much!
Fantastic experience: Doctor was very helpful and explain about the root canal and to save my molar. I had bad experience in past with my teeth but be will have positive attitude.
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: I am extremely happy with the whole amazing Team at Dental Group of Rockford...the front desk girls were very polite, friendly & helpful. Tiffany, the amazing Hygienist was polite, friendly & very thorough & Dr. Qasim was totally amazing in every single area! I Highly recommend the Dental Group of Rockford & rate the whole Team 5 Stars
Fantastic experience: I’m new to the area and my crown fell off. The office was able to schedule me quickly, was super nice and the doctor had me in and out in no time!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Great job with comfort level and such a helpful and caring staff!!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Polite service. My many questions were answered in a manner I could understand. Everything went well with my first visit, and I'm glad I chose the Dental Group of Rockford because I already feel comfortable with them and their services.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Love my experience at this amazing office. All the staff were very friendly and made you feel comfortable. Doctor Lee and his assistant Rene made sure to explain everything to me and I left the office in a great mood. 10/10
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: Friendly, professional people who are passionate about their work! Thank you!
Thanks! Have a wonderful day!
Fantastic experience: I've never had ANY issues with their staff. They are pleasant, professional and proficient.i put my trust in their care.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: The reception desk was very friendly. The lobby was clean and neat and comfortable, and my hygienist is the best she’s fun to work with and talk with when I can open my mouth but anyway anyways for talking she does an excellent job very thorough and the doctor was very kind thank you so much Keep up the good work, Dental Group Of Rockford
Our patients mean the world to us. Thank you so much!
Fantastic experience: Very good Dental care, very friendly and caring. Painless, Adrianna (I'll probably spelled it wrong) explain everything perfectly.
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Fantastic experience: Great care, professional atmosphere, kind informed staff!!
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Fantastic experience: I have major anxiety when it comes to any dental work. I only came for a cleaning but she was amazing. This means so much to me. Thank you
This feedback means the world to us. Thank you!
Fantastic experience: There was an issue with my appointment but they got me in for cleaning, and did my fillings. I was a little anxious but they were so sweet
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Negative experience: Today received an explanation of benefits for dental work I had done April of 2024. Stating that services cannot be paid as they have exceeded the timely filing date. Unless your wealthy and money isn’t an issue Do NOT go there, if they did their job and quit running their mouths my bill could have been paid. Hygienist did not wash her hands or put on clean gloves when she looked in my mouth that’s another reason I won’t ever go there. Dentist in a hurry to treat another patient. She must have had money.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Skylar and Dr. Willams did a fantastic job! They were thorough and answered all my questions. Would definitely recommend!!
Thank you for your review.
Fantastic experience: I came in as a new patient after having minor work done at a different office that I wasn’t happy with. This office was willing to wait over an hour for X-rays I had taken at the previous place, which they did not have to do!!! Their kindness and patience is so rare to come by. My hygienist here was also super gentle with my cleaning and I didn’t feel any pain at all, she was super thorough to the point where she even went back in with her tool to clean up a spot on my tooth she noticed after the cleaning was completed and I took some extra imaging. The dentist I saw, dr Williams listened to my concerns about my bite and did some extra imaging, explained his concerns while showing me my actual scan so I could understand what he was talking about. They also provided me a cost break down for Invisalign to fix my bite, and referred me to an orthodontist for the option of braces! I love that they gave me a choice with as much information as possible. I also have other health conditions and they were so diligent to make sure they communicate with my other doctor. I loved visiting here and I’m really happy with the care I got!! Thank you to the entire team for being such good dental care providers.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I started coming here in December 2024. Dr. Williams is my new favorite dentist. Never have I felt more comfortable going to a dentist. Right from the start he made me feel relaxed. He answered any concerns I had and didn't make me feel rushed. All the staff are so friendly.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Positive experience: I really enjoy Dental Group of Rockford. The staff is very nice and professional. They are really good about switching appts when needed. They offer me services and advice but never get pushy or condescending. I really appreciate that.
Thank you for reviewing our office!
Fantastic experience: I've been struggling to find a good dentist in this area. And I am so happy I found this place. The hygienist treated me well, even though I had concerns and the dentist was great to me as well, even better than the hygienist! I have had jaw pain recently, so it was important that I'm able to communicate with my dentist and their team.
Our team is thrilled to receive such a great review. Thank you!
Negative experience: Awful service. Can’t stay on schedule and makes no effort to correct their own scheduling errors.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Had a dental emergency when traveling the area. They were able to move my appointment up for my emergency situation. Dr. Lee and Dr. Williams were very gentle. The extraction was quick and no pain. The place is also very clean, and the price is very reasonable. I wish I had a dentistry like this close my home in California.
Thank you for your review! We hope you have a great day!
Fantastic experience: I have been going to this place for a few years. All staff receptionists, hygienists and my dentist Dr. Lee have been good. Amy has been my hygienist for years and she is really thorough and does a great job on x-rays and frequent professional cleanings. I appreciate all the time and care that everyone has given me.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: First visit to this office. Hygienist Amy did a wonderful job assessing & cleaning my teeth. Dr Lee checked my oral health & spent a few minutes talking with me. Both were friendly & professional.
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: The staff is kind and so are the professionals working on my teeth. Dr. Williams really listens and is caring! I'm very happy that I switched my care to this place!
Thanks so much!
Negative experience: I’ve been going to Dental Group for about 1.5 years! Not anymore! I had a deep cleaning and didn’t remove the stains on my lower inside of teeth. Why? Lazy because she was in taking care of her family on her day off! I was her only paying customer that day! The next day I saw Dr Williams about my cleaning results. I gave him a solution to this issue. If I was given a mirror to see the results; which I have experienced in all of my past deep cleaning! What bothered me the most is his attitude. It was like no big deal! To make 1300$ in an hour for deep cleaning. I got ripped off!
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Fantastic experience: Very good group! They know there stuff! And the staff has always been great! Seriously, if your having trouble finding a great dentist please believe me. Great choice! 5 star!!!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: Very pleasant experience as a new patient! The front office staff was super friendly and helpful from the first phone call to the check in and check out process. The hygienist (Amy or Aimee) was thorough and explained every step of the way. Dr Lee was friendly and answered all my questions. I agree with his treatment plan and appreciate his approach to resolve any issues BEFORE they become emergent. So glad I found a new dental office that I can trust! Thank you!
This feedback means the world to us. Thank you!
Fantastic experience: Dental Group of Rockford is absolutely AMAZING!! I went to another dentist and I was told I needed a root canal. I ended up at Dental Group of Rockford and they set up an appointment the following day for a root canal assessment. The next day I arrived and they informed me that they had time to do the surgery Everyone was so professional and my doctor was so caring. I am keeping them as my dentist and if you are looking for dental care, I hope you check them out. I only wish I could give them more stars ⭐️ than the 5 max. They deserve it
Thank you for your review.
Fantastic experience: My cleaning went very well. She was very thorough in my cleaning. cleanliness is very important for me as well
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: RDG uses technology and great communication to make the customer experience excellent.
Thanks! We love our patients!
Fantastic experience: DMD Yong Woo Lee has excellent skills. I consider him my primary Dentist. The Assistants and Office CS are always doing awesome with the customer service. I would refer Dental Group Of Rockford to my closest family and friends.
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Fantastic experience: Very nice staff! Everyone! Good job cleaning my teeth! So glad you work with my insurance. Thank You all!
Thanks! We appreciate your kind words!
Fantastic experience: The staff is professional, proficient, friendly, and courteous. Always hated going to the dentist, now after being treated by Dr. Williams and his staff I have no problem going to the dentist.
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: I really like the Dental Group Of Rockford. I was able to get in quickly for a "late day" appointment. I was treated very nice! Everyone was friendly, answered all my questions thoroughly and gave me many options. So happy I went here!
Thanks! Have a wonderful day!
Fantastic experience: I’ve always been extremely anxious throughout my life from horrific experience’s. When I first came to Dr. Lee it was so different, he has such a calmness and I’m able to relax and now look forward to my appointments. Dr. Lee and his staff 10 out of ten!
Thank you for your review.
Fantastic experience: These guys are GREAT! I absolutely love my hygienist (Aimee), the front desk staff is personable & professional, and both of the dentists have been great. I've had a few crowns put on in the last year and haven't had any issues at all. HIGHLY RECOMMEND this practice!!!
Thank you for reviewing our office!
Fantastic experience: Always very pleasant reception wonderful service and dental work I’ve recommended others
Thanks a bunch! We hope you have a great rest of your day.
Negative experience: Another place that wants you to pull teeth that don't need it and do implants. No thanks. Experience was not that great. No matter how many times you repeat yourself it doesn't get relayed or understood right anyway. Was told I needed way way wayyyy more work than the literal 7 places I have been to prior. Huge red flag.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Fantastic experience: This place is absolutely amazing process from initial visit to the actual procedure ( 4 wisdom teeth extraction) was so smooth! Pricing was clear and affordable. The staff here were the shining ✨️ of my experience very kind, considerate of all things patient related and knowledgeable! I couldn't have had a better experience!
Thanks so much!
Fantastic experience: I went yesterday and was so pleased with the professional care I received everything was well explained as well as the costs
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Very happy with DGR, my hygienist Amy was professional, honest, friendly, and transparent about my issues and choices to fix them. Dr Williams was also all of those things and to the point regarding what needs to be done, gave me choices, and even offered to start that day due to a cancellation. I never felt uncomfortable or like I was being sold something. I truly appreciate their approach, and how I was treated by all of the staff I interacted with. I am not a fan of going to any dentist, but DGR made my experience as pleasant as it could be, and would highly recommend them. Thank you!
This review means a lot to our team. Thank you!
Fantastic experience: Every experience i have is a pleasure at Dental Group Of Rkfd. Who would have thought going to the dentist could be this enjoyable. Thank you for everything you're doing ❤️
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: Been dealing with this group to get dentures for quite some time. First visit the Dr. had grabbed a portion of my tongue as he was removing my teeth, which of course caused me to jump from my chair as he would NOT STOP trying to remove the tooth. The ENTIRE process was extremely painfully & I picked up my permanent dentures, which I now have to go back for further fitting! Will NOT EVER step through their door again once this is resolved to my satisfaction.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Fantastic experience: Wait time was very little, the lady cleaning my teeth was very nice and made sure you were comfortable and did a thorough cleaning.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Negative experience: Rarely ever leave 1 stars. But don’t book people if you’re not able to take care of them.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Positive experience: Had an emergency appointment with Dr. Lee and ended up getting a crown prep and temp crown procedure by Dr. Williams. I really like this place. The support staff is amazing and the doctors are all about getting the patients what they need to not be in pain. I look forward to my future appointments. I appreciate all of you.
Thanks, we appreciate it so much!
Fantastic experience: The person who attended me was really nice and she explained things so well! I can tell that she truly cares about the patients and their wellbeing.
Thank you for reviewing our office!
Fantastic experience: I love Dr. Lee and his staff. They’re fast and thorough. I’ve also received great cosmetic care from this office and I love the results!
Thanks a bunch! Have a great rest of your day!
Fantastic experience: I was able to get an immediate appointment, the reception and tech were very friendly, the dentist analyzed and explained options, I felt confident in his knowledge.
Thank you! We really appreciate the feedback.
Fantastic experience: I rarely write reviews but I felt I had to after my visit with Dr. Lee. I’ve have had a severe phobia about dental visits since early childhood, due to some very bad experiences. With support from family, I finally worked up the courage to address some major dental issues I’ve put off for years. I choose a new dentist (Dr. Lee at Dental Group of Rockford) based on research and reviews. As the day of my visit approached I was extremely apprehensive, knowing I needed extensive work done and only having had bad experiences with other dentists to relate to. I was amazed with the level of understanding and positivity from everyone I came into contact with. From the hygienist, to the dental assistant, the reception and finance people and finally Dr. Lee himself, I was made to feel comfortable and in caring hands. Procedures were thoroughly explained without rushing and care was taken at every step to ensure my extensive work was done with very minimal (virtually none) pain or discomfort. Dr. Lee even paused several times during my procedures to check that I was ‘doing ok’ and comfortable. After years of avoidance, based on fears, my initial procedures and the surprisingly good visual results literally brought both myself and my wife to tears … I can smile again without feeling self-conscious! My visits with Dr.Lee and Dental Group of Rockford have positively changed my outlook toward seeking future dental care. I can’t thank them enough and wouldn’t hesitate for a minute recommending them to anyone.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Positive experience: The staff was amazing fem the from the front desk to the nurse tiffany ( i think ) to treating Dentist Dr.Lee . My only compliant would be that I felt like I was at a car dealership. Some of the suggestions felt more cosmetic than medically necessary and I didn't like the pressure of that but overall it was a pleasant experience
Hello, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Fantastic experience: The dentist was very thorough in explaining the procedure I need. Making an appointment was very easy. The hygienist was gentle while taking xrays and showing me the problem. I highly recommend this office for all your dental needs
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Update - I went in for my procedure a full mouth extraction and dentures and I was scare of the pain however the assistant made me so comfortable and was so kind to me my nerves went away. Then Dr. Williama came in to see how I was holding up and said we arent in a rush we want you comfortable and not in pain!! The nitrous kicked and he literally walked me through each shot and explained everything to me! Once the first round of shots were done and he found something wasnt numb enough he made sure I was numb! Once he began the extraction he made sure he told me what he was doing and kept asking if I could feel anything and always made sure to check on me! Once the procedure was done and I was so overwhelmed and began to cry he kneeled down next to with genuine concern and asked what was wrong! I will NEVER go to another dentist so long as I am able to go to Dr. Williams and Dental Group of Rockford!! Everyone there is kind & compassionate! THANK YOU ALL for making this experience simple and for making me comfortable!! Dr. Williams is the BEST dentist and very affordable! I will recommend him and his staff to everyone I know! THANK YOU ALL AT DENTAL GROUP OF ROCKFORD FOR BEING THE MOST COMPASSIONATE, CARING AND AND KIND GROUP OF PEOPLE!!! Dr. Williams is truly a God send because I'm terrified and he has made me comfortable and eased my nerves!! I would recommend him and his staff!!
Thank you for your review.
Fantastic experience: I've been in the dental field for a couple of years now, and I am so pleased I found this amazing team for my oral care. I walked in to schedule an appointment and the front desk ladies were so helpful and friendly, they were able to fit me in right away! Ciara, Mayra, and Josie, thank you! I love my hygienist Skylar, who made an incredible job with my cleaning, and I can't wait to have the treatment done by Dr. Williams. Both of the providers were super friendly and made me feel extremely comfortable. I noticed they also give back to the community and that says a lot Very organized and clean practice, highly recommended!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Positive experience: Excellent comprehensive exam, knowledgeable hygienist that was amazing and kind, office was 30 mins late getting me in to my appointment, they also couldn't provide the name of my hygienist and I couldn’t give her all her praise.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Fantastic experience: I put off going to the dentist for way too long, finally had to because a broken tooth was causing severe pain. Dr. Lee is hands down the best dentist I've ever had. Staff was excellent, no waiting, glad to have found a superior dentist. Thanks again!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I am so impressed and grateful to all of the super friendly and helpful staff!! I had been having excruciating pain and my current dentist was unable to pinpoint the problem and doesn’t do extensive work like root canals etc. After calling a dozen places I called the Dental Group of Rockford and they were able to get me in the same day and diagnose where the pain was coming from. They explained everything very well and they even scheduled me within a few days for my root canal. I highly recommend coming here for all your dental needs! Thank you Dental Group of Rockford!!!
We love seeing these reviews! Thank you!
Fantastic experience: I had a cracked wisdom tooth that needed to be pulled. The staff and Dr. Lee were wonderful. I didn't feel anything and the removal was very quick. He will definitely be my new dentist.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: Dr. William is very nice, he made me feel very comfortable explaining everything he was doing. The dental assistance were so kind as well they greeted you with a warm smile and explained step by step. The ladies at the desk were very nice as well. They explained the procedure you had, and discussed your insurance benefits and asked if you had any questions. I will return
Thanks! We love our patients!
Negative experience: I had a very unpleasant experience with this provider. Their work left me in pain more than 18 months. The work was more extensive than I expected, and beyond what my insurance would cover, contrary to my financial understanding. The "informed consent" they captured to perform that work was after the procedure was already started. Thus, I was in the chair and anesthetized, when the financial person came in demanding that I read and sign a consent form in order to continue the procedure. Despite my understanding that the procedure would be covered by insurance, they filed a collection action for the amount that was not covered. I would never go here again, do not trust them, and would caution anyone from using them for any sort of dental need.
Hello, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 815-637-2273. Thank you.
Fantastic experience: I had a very pleasant experience and the staff was very informative, explaining everything in detail. However my name is Judith POWER (no S). Almost everyone makes that mistake
We love seeing these reviews! Thank you!
Fantastic experience: These guys are GREAT! Have been going here for the last 10+ years. They have done it all for me (Invisalign, fillings, wisdom teeth, root canal, cleanings) and made it all so easy for me and worked so well with my insurance carriers throughout the time. Way up for them!
Thank you! Have a nice day!
Fantastic experience: The staff is very friendly ! I didn't have to wait long and I'd recommend Dr. Williams to anyone! He is easy to talk to and is very considerate
Thank you for reviewing our office!
Fantastic experience: Wonderful experience! Wonderful staff! Put off getting dental work for way too long and the Rockford dental group got me back to 100% in no time. Would recommend them to everyone I know!
Thank you for reviewing our office!
Fantastic experience: I never write reviews but after years of dealing with mediocre care - I was referred to Dr. Lee. I have been blown away by the professionalism and care of Dr. Lee and staff. This is the best dental office! The dental hygienist are amazing - they are all equipped with the latest technology and they all look out for your best interest. They really care and I trust them! You are not just a number here at Rockford Dental Group. Highly satisfied and grateful to this team!
Thanks, we appreciate it so much!
Fantastic experience: Great customer service always! I've been a patient for almost 40 years! Have never had a bad experience here! Enjoy your trip everyone!
This feedback means the world to us. Thank you!
Fantastic experience: After an embarrassingly long time of going without dental care due to pretty extreme anxiety, I finally decided to start the process of getting back on track. Every person there, from the receptionist to the hygienist, to the dentist have all been amazing. Very patient with my anxiety and have done a great job. I have no doubt I will keep up with my visits now that they have put my mind at ease.
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: Appointments easily obtained and they are very flexible to emergent needs. They are also good at accommodating payment plans if needed. And the dentists there are very nice and understanding. Treatment plans are given and I felt involved in my own treatment plan decisions.
Thank you for reviewing our office!
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