Windsor Family Dentistry
Information about Windsor Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-16h
- saturday: (closed)
Windsor Family Dentistry is full-service dental office that serves Windsor, CO and the surrounding area. Whether you are visiting for a routine cleaning or are in need of a specialist like an orthodontist or endodontist, we are here to help. Our Windsor office offers new patient specials, easy scheduling and a family-friendly and experienced team of dental professionals.
Our comment from Best Dentists Club about Windsor Family Dentistry:
Windsor Family Dentistry is a well-regarded dental practice known for its friendly and professional staff. Patients often praise the attentive and caring approach of the hygienists and dentists, making dental visits a comfortable experience. Many clients appreciate the thorough explanations provided during procedures and the willingness of staff to answer questions, which helps in alleviating anxiety associated with dental visits.
Some key highlights from patient feedback include:
- Efficient scheduling and prompt service, making it easy for patients to get appointments as needed.
- A relaxing environment with a focus on patient comfort and care.
- Highly skilled hygiene and dental staff who keep patients well-informed and engaged during treatments.
- Positive experiences with emergency dental needs, with many patients expressing gratitude for quick service and effective care.
Overall, Windsor Family Dentistry is highly recommended by patients for those seeking a reliable and compassionate dental care provider.
Windsor Family Dentistry: Reviews
Fantastic experience: Went to Windsor Family Dentistry this morning I really like my Hygenist, Carrie. She was very thorough and informative. I would highly recommend them!
Negative experience: I do not recommend getting dental care here. From the moment my appointment began, it felt very sales based. Because of a similar issue at a pediatric dentist for my daughter prior to my visit here, I made it VERY CLEAR that I did not want any additional services outside of the normal and routine things done for a regular cleaning. They did extra x-rays that my insurance (and another dental office) both confirmed are not typical for cleanings and were unnecessary for me. I received a bill 2 weeks after my cleaning for the part my insurance wouldn’t cover since it isn’t a typical charge. I wasn’t planning to return because of the way I was treated by the hygienist, but I wasn’t going to leave a review. However, this sneaky billing left me with no choice. DO NOT get care here if you expect to do business with an honest company. They will perform unnecessary services and then leave you standing with a bill you didn’t expect.
Thank you for providing your feedback and letting us know about this issue, Karalea. We set a high standard for ourselves and are sorry to hear that the standard was not met. Please get in touch with us at (970) 686-1186 and we'd be happy to find a resolution.
Windsor Family Dentistry
Fantastic experience: Very friendly and professional staff. The hygienist and the doctor were both very efficient with their time. I couldn’t be happier with my choice to have my dental work done by Windsor Family Dentistry.
Thank you Brian for taking time to leave our office a review. We are so glad that your time was efficient and went well.
Fantastic experience: Always received amazing service. Great staff. I appreciate all of their hard work and understanding regardless of why I need work done
Thank you Kurtis for the awesome 5 star review!
Fantastic experience: Very professional and efficient dental office. The filling in one of my teeth broke and I needed immediate care. I called Windsor Family Dentistry and they were able to see me very quickly. I needed a crown as I suspected and they were able to do it the same day. Very happy with my experience. Highly recommended! Just went back to have my permanent crown put in place. Very happy with result. The techs and dentist were very professional, efficient, and personable. Everyone did excellent work. Best recommendation after having many different dentists over the years! Went back to Windsor Family Dentistry for my first scheduled cleaning and checkup with them. Excellent hygienist, very thorough and knowledgeable, did a great job. The dentist came in for the exam and gave me great feedback. Very relaxed and comfortable environment, true professionals, highly recommended! Just went back for my scheduled cleaning. Great job, very knowledgeable & professional hygienist made helpful recommendations. Relaxing & comfortable atmosphere, competent & knowledgeable staff, highly recommended. Another thorough cleaning and checkup. Professional, efficient dental office, hygienists and dentists. Always happy with the outcome at Windsor Family Dentistry. Went back to Windsor Family Dentistry to have one of my crowns checked. Had an x-ray, all was fine. They made an adjustment for me & it felt much better. Very professional, reliable & competent staff. Happy with the result. Highly recommended!
Thank you for your positive feedback, Linda!
Fantastic experience: I really appreciate it everyone being so helpful. I also appreciate that they have time for my questions and did a good job with patient education. There is a lot of information out there, it is difficult to decipher legitimate information sometimes and they never made me feel stupid. Thank you!
Fantastic experience: Dr Carter and Bridget are the absolute best!!! I can’t say enough good things about them!
Thank you for your review! We're so grateful you had such a wonderful experience with our team.
Fantastic experience: I’ve been coming here for about 2 years now and always have a positive experience. Everyone is so friendly and helpful. I’m glad to be a patient here!
Destiny, thank you very much for your kind review. We are so glad that you have had such positive experiences with our team.
Fantastic experience: I felt very comfortable, absolutely no pain. They gave me the knowledge I needed for treatment and were very helpful. I’ve gone to a couple of dentistry’s that felt like an assembly line. This dentistry was not, they took the time to listen, I so appreciate that. Thank you
Thank you immensely for sharing your experience with us. We are glad to hear that you felt so comfortable!
Fantastic experience: I don’t mind coming to the dentist. It’s a feeling that I haven’t had in a very long time. I am so happy to have found Dr. Ward. The Lord never steers my wrong.
Belynda, Thank you so much for your kind review. We are happy that you found Dr. Ward as well. Have a wonderful day.
Fantastic experience: From the moment I walked in and greeted by the receptionist to the wonderful expertise and care of the hygienist to the recommendations and examination by Dr. Carter it was an excellent experience. Highly qualified people.
We are so thankful your kind words and are thrilled to hear about your excellent experience! Thank you for sharing your feedback with us, Ron!
Fantastic experience: Really appreciate Dr Carter and the whole team. Highly recommend.
Thank you so much Kimberly. We are thankful that you took time to share your experience with Dr. Carter and our team.
Fantastic experience: Great place and always friendly! It seems like they went through a little bit of a rough patch with personnel a few years ago and have really improved since. I like that I get to see the same people when I go in.
Lee, thank you so much for sticking with our office and team during our transitions. We are so glad that you are having great experiences with our team.
Fantastic experience: Everyone professional and friendly. Never rushed. Usually very prompt with the schedule. No pressure, always providing all my options, as well as their thoughts. And they listen to you, and willing to work with whatever route you choose.
Lorrie, it has truly been such a pleasure being able to care for your smile. Thank you for your honest review of our team.
Fantastic experience: The staff was incredible and beyond helpful! They got me in quickly and exhausted every possible option to get me the best care. I would recommend this facility to anyone! They have become my main choice and I will always return to this office.
Reaunna, we are so glad that we were able to care for you in such a timely manner. Thank you for your kind review.
Fantastic experience: I went to Windsor Family Dentistry for the first time this week and I cannot give them enough praise. Scheduling was easy, they got me in quick, and when I needed follow up they got me in quick for that too! Ellie was my dental hygienist and I immediately felt comfortable with herx She was honest and straight forward, but also understanding and kind. She put me at ease and that’s more than I can say for previous dental offices! I have always disliked going to the dentist, but felt so different after my visit here! Highly recommend!
Kady, we are so glad that overall your experience with our office was good. We think Ellie is wonderful too. We look forward to taking care of your smile in the future.
Fantastic experience: Very professional and informative. I had to have a second scaling and replaning due to a different dental office Aspen Dental. Performing sub standard work on my first cleaning. And they were not willing to make it right. I’m glad they forced me to go to a much more capable and professional Dental office. Thank you Windsor Dental
Joseph, we are so sorry about your experience with your previous dental office. We are glad that you found our team and that we could get you all taken care of. Thank you for taking time to review our office.
Fantastic experience: The services provided were excellent. Everyone was very professional, polite and friendly.
We're grateful for your positive feedback. Thank you for choosing our team, David. Have a wonderful day.
Fantastic experience: This place is not only convenient for me because the location but the staff and the doctors are out of this world! Very efficient and very meticulous and experienced staff. I did not experienced any pain at all during or after the procedure
Thank you so much for your thorough review Hendel. We are so glad that you had such a wonderful experience with our team.
Fantastic experience: The most caring staff!! Dr. Ward, a caring and considerate Dentist.
Thank you so much for your kind words!
Fantastic experience: Friendly staff, great communication and reasonable prices
We are utterly delighted to hear about your positive experience at Windsor Family Dentistry. Thank you, David!
Fantastic experience: Staff was very friendly and knowledgeable, I feel like they did a great job with everything.
Thank you for your positive feedback!
Fantastic experience: The staff is friendly my hygienist is pleasant, gentle and thorough.
Thank you for the wonderful feedback about our friendly staff and thorough hygienist!
Fantastic experience: I lost a crown. They were able to see me within 24 hrs. Replaced/repaired immediate damage which may or may not be a long term fix. Presented future options with cost estimates.
We're honored to have been able to assist you promptly. Thank you for sharing your experience!
Fantastic experience: Great experience for my regular exam and cleaning! Carrie was my hygenist and she was terrific. Very thorough and gentle at the same time. I would highly recommend this office for your dental care needs.
Thank you for the positive feedback about Carri and your great experience!
Fantastic experience: I had my teeth cleaned by Ella, I may have got the name wrong wrong but this is Dean and she did a great job. They didn’t try to sell me on any of that nonsense dentists started doing the last 10 years.
Thank you for the positive feedback, Kayla! We are delighted to hear you had a positive experience!
Fantastic experience: Dr Lindsey and staff the most professional, kind, empathetic, efficient dental practice I have experienced EVER! I have had to have routine dental exams/cleanings, as well as emergent interventions. All I have to say is APPRECIATE YOU ALL...THANK YOU!
Fantastic experience: Every appointment is on time. Elle is professional and efficient hygienist.
Fantastic experience: Windsor Family Dentistry is great! Ellie did a great job on my cleaning - fast and NO pain!
Thank you for sharing your positive experience with Windsor Family Dentistry! We are grateful for your feedback.
Fantastic experience: Another great appointment. Full explanation of the cleaning procedure. Hints and tips for oral care. In and out in good time.
Fantastic experience: Just a great first time visit, dentist and everyone just listened to me and was able to take care of issue right away.
Fantastic experience: Great staff very Professional. Excellent service.
Thank you so much for your review of our team Shirley. We truly appreciate you taking your time to give us 5 stars!
Fantastic experience: Bridget and Doc are awesome....called on Monday and procedure Tuesday!
Fantastic experience: Always on time. Great nurses and dentists.
Fantastic experience: What a great visit. I was having tooth pain they got me in rightaway, and what an amazing friendly staff. Already set up my next appointment, and could not be happier. Thank you Windsor Family Dentistry.
Your feedback is incredibly valuable. We're glad to hear about your great visit and friendly staff at Windsor Family Dentistry. Thank you for sharing your experience with us.
Fantastic experience: Had an appointment last week and Megan, my hygienist, was FANTASTIC! She took the time to explain all the processes and answer my questions, even though I’ve been going to the dentist for all of the years, I still learned a lot! It wasn’t all business though! She also was very personable and made me feel so comfortable and welcome, it sure makes the experience so much easier to feel calm and welcome! Thank you, Megan! Also, thanks to Dr. Ward! Way to make it a pleasant experience in the dentist’s chair! See you in 6 months!
Thank you for sharing your positive experience with Megan and Dr. Ward! We're glad to hear that you felt comfortable and welcome during your visit. See you in 6 months!
Fantastic experience: Amazing dental technicians and friendly dentists. Enjoy going here
Fantastic experience: Professional staff that is very talented and diligent. They’re all friendly and everyone makes me feel comfortable from front desk staff all the way down to the dentist. Overhearing how the staff treat each other and work with one another was impressive. I’ve never had such painless work done before. I’m so excited to have find such an amazing practice. Thank you Dr Ward and staff
We're delighted to hear about your positive experience at Windsor Family Dentistry. Thank you for taking the time to share!
Fantastic experience: My hygienist Ellie was great - very easy to talk too and very thorough! Dr. Ward came in aft. the cleaning and checked things out - it was a great visit! The whole staff is so kind
We are utterly delighted to hear about your great visit! Thank you for recognizing our thorough care and kind staff.
Fantastic experience: Honestly, you can’t find a better dentistry ANYWHERE. Everyone is super down-to-Earth and they provide the best care for your mouth!
Thank you so much for your review Dri! We look forward to continuing caring for your smile!
Fantastic experience: Excellent customer service, everyone in the office is great. Never have to wait and treated by such a professional staff. Highly recommend this office.
Fantastic experience: On time and the dental hygienist was professional and did an outstanding job. She was very informative with day to day care of my teeth.
Thank you very much Julie!
Fantastic experience: Been going to Windsor Family dentistry for 10 years. During that time, there have been lots of changes. I was seen today for my 6 month cleaning, after having a stem cell transplant. Jenny, my hygienist, was very knowledgeable about my cancer treatments, and what precautions needed to be taken because of them. I was able to discuss the best possible solutions to some side effects I was having because of chemotherapy, in order to keep my oral health at it's best. Dr. Carter gave me a gentle exam, and filled out paperwork required by my oncologist. The front desk folks were right on it, and very pleasant. I have to say this was one of the most enjoyable dentist visits I have had!
Thank you Nancy for the 5 star review!
Fantastic experience: Great job actually listening and solving the issue!!! Quick and easy and relatively painless! Great job guys. Thank you.
Fantastic experience: As a new patient, it was easy to make an appointment. The staff was so helpful and friendly. Dr. Carter was very nice and talked to me about my options.
Fantastic experience: Had my teeth cleaned and she was fabulous. Teeth felt wonderful Betsy Cox
Fantastic experience: I have anxiety when I have to go to the dentist. They are the sweetest people ever!! Very positive and encouraging. Thank you so much for caring
Fantastic experience: I've been here twice for more of an "emergency" exam. The staff is extremely nice, they got me in and out quickly, they made it affordable without insurance and provided sent me along with the antibiotics and mouthwash I needed. Im very happy I found and chose Windsor Family Dentistry. I look forward to coming back. Thank you!
Fantastic experience: In for my 6-month cleaning. The cleaning was thorough and painless. Both the technician and dentist offered suggestions for a jaw problem I'm experiencing. Everyone was friendly and very helpful.
Positive experience: The Hygienist, Carrie, was outstanding. A gentle touch, thorough work, and personable. I highly recommend her.
Fantastic experience: They took care of what I needed and fixed a future problem very impressed. Very gentle and good at what they do.
Fantastic experience: I had a sudden and urgent need for dentistry. Doctor Clarkson got me right in. Her compassionate care is very much appreciated.
Fantastic experience: Very nice people here, Always on the go and good with their patients.
Negative experience: Must read: I have never posted a bad review before. My family of four has been coming to WFD for 10+ years. It's my teenage sons' only dentist. 8 years ago they helped get my son through a very traumatic experience of severing off his two front teeth in a scooter accident. We have always loved coming here and developed a very good relationship (almost like family) with the hygienists, front desk and Dr. Lindsey. Fast forward to recently, this has all changed. Dr. Lindsey has left and the front desk staff is very rude, condescending, eye rolling and take no accountability for their mistakes. They want to argue with you and point the finger at your wrong doing. We have never been a no show - ever. We have never been late to an appointment. Promptness is my lifestyle and the way they treated me as a decade long client is downright insulting. My appointment got cancelled by them because I didn't confirm it the day before (if you read the most recent reviews, this is common practice). I used to have a note in my file that my appointments were automatically confirmed when made. This had been deleted unbeknownst to me. They overwhelm your phone with reminder texts with a long cancellation policy and all the fees that they are going to charge you if you cancel within 48 hours, if you are no show, etc. etc. NO WHERE in the text or voicemail do they say they are going to cancel your appointment if you don't confirm your scheduled appointment. AND to make it even worse, they don't send you a text to confirm that they have cancelled your appointment, so you have no idea until you show up. You can imagine my frustration when I show up as a busy, working mom and am told they have cancelled my appointment because it's my fault for not confirming (it's their policy, but they can't see how not being notified they have cancelled your appointment is not only frustrating and unprofessional, it should be illegal to do this without notifying someone - I left work for this appointment!) After much arguing and it escalating to yelling on my part after being told multiple times "there is nothing they can do about it" with NO apology, she finally looks at her computer and says, "I have an appointment at the same time tomorrow (2 PM)" and I said, "It's the same time tomorrow - 2 PM?" and she said, "Yes, the same time - 2 PM" It was very clear that the appointment was for the SAME time as the one they cancelled. WELL....I get a text at 1:45 the next day saying 'We will see you for soon for your 3 PM appointment" I was already on my way to the 2 PM appointment, so I marched into the office and was met with the same eye rolling and attitude. I was actually told there was no way she would have done that because they didn't have a 2 PM appointment. Never, EVER would I have scheduled a 3 PM appointment as we are already getting ready to head out for afternoon activities. She only wanted to argue and tell me I was in the wrong (yet again) I have NEVER been so mad and unfortunately, I started yelling, again. I asked them to pull the video footage and listen, I begged them to see what they could do to get us in. NOPE, nothing they can do to help. I then asked her to wipe her smug, smarmy look off her face as in 45 years I have never been met with such unprofessionalism. I was then notified that after they wasted two of my afternoons, with no apology (quite honestly this was a complete trainwreck of unprofessionalism) that my family was no longer welcome there. Obviously, my yelling was not ok, but I have never, ever been so frustrated in my entire life (I also read a review of a gentleman who had a similar experience of nastiness and they threatened to call the cops on him?!?) They literally took up two afternoons of my busy life. We have lived in Windsor for 21 years. After already speaking to friends, family and many clients, I can tell you this place is going down hill fast! Because they don't have to respect to tell you they WILL cancel your appointment with no notification if you don't confirm,, I will, because it's the right thing to do.
Fantastic experience: Absolutely outstanding experience — can't recommend enough! I came in after a terrible experience at another dental office where a poorly done crown broke along with my tooth. I was worried, but they were able to book me in the same day! Dr. Carter and her assistant Kerry were amazing. I was truly impressed by the amount of care, effort, and detail they put into their work. Dr. Carter is a true artist — I thought I would need an implant, but somehow he managed to stabilize and rebuild the base of my tooth.very knowledgeable,empathic and great quality work The teamwork in this office was also incredible. Bridget, another assistant, jumped in to help make sure the temporary crown looked perfect — thank you so much! And a special thank you to Kerry (you where awesome) for her dedication, patience, and passion. She made sure I walked out of there with a smile. Needless to say, this is now my new dental office. Thank you all for the amazing job and care you provide!
Fantastic experience: Just moved to the area and was looking for a dentist. I’ve been twice now and everyone is very friendly and my teeth look great. I’m very happy with my choice.
Fantastic experience: I am not a regular dental patient here or anywhere. I had not been to a dentist in 5 years so I was expecting an uncomfortable experience. First, I thought I had broken a tooth. Windsor Family Dentistry saw me on an emergency basis and made sure everything was okay. They then scheduled for me to come in for a full cleaning that would address the issues I was seeing with my teeth. Then when I came back for that deep cleaning, the hygienist, Rachel, made sure I was comfortable through the entire process communicating often about pain, comfort, and numbness. I was very happy with the experience and my teeth are so much better now! Thank you!
Fantastic experience: Great staff, hygienist, and dentist! Lindsay at the front desk was extremely friendly and knowledgeable! The hygienist that cleaned my teeth, Carri, was highly professional, caring and did a super job! Dr. Lindsey was extremely sharp and really clarified how my dental care was progressing. Thanks to all for a job well done!!
Thank you Mark! It was a pleasure to meet you and we look forward to serving you and your wife for all of you dental needs!! Have a wonderful day!
Fantastic experience: First time visit. After visiting a few other dental offices. The exam was quick. Jennifer, hygienist, identified that I need little more work than a regular cleaning. She was able to explain in detail what I needed. Explained how much my insurance covered. She didn’t try to up-sale, which was nice. I opted in for the deep cleaning and she got right to work. I had a great experience, Jennifer was very quick and efficient with her time. I was in and out. Painless. I recommend this office. Clean, organized and efficient.
Fantastic experience: I had a fantastic experience! The appointment process was quick and easy, and both the hygienist and dentist were professional and attentive. Highly recommend for anyone seeking quality dental care.
Fantastic experience: My husband went to Windsor Family Dentistry to get one of his front teeth fixed. Dr. Carter and Bridget were amazing and got him all squared away. They even fixed a tooth that was catching on things. We will definitely be going back for further dental care!
Fantastic experience: Friendly and efficient. This was my first visit and I was impressed with the thorough, thoughtful care that I received!
Fantastic experience: So pleased with my experience and grateful I’ve found a dentist that I’m confident in and comfortable going to for years to come! The hygienists and dentists are phenomenal.
Fantastic experience: Had an emergency and they got me taken care of by about 3.5 hrs after my call. Everyone is very nice and helpful.
Fantastic experience: Such a nice, welcoming office. Went in for 2nd opinion (from my other dentist) and was amazed at the honesty and integrity of all the office staff. Was given an honest opinion. I will definitely reconsider my dental provider and come to Windsor Family Dental for future appointments. Highly recommend!
Negative experience: They have a newer doctor here. Dr. Carter was suppose to fill 3 cavities (2 on my left side and 1 on my right). When injecting the local anesthetic he missed and never properly numbed my mouth. Instead, he numbed the nerve going to my eyelid and I could not blink for 2 hours. Apparently this happens occasionally… but missing the nerve twice!? And the cavity on the right side that they DID fill, they over filled. Now I cannot fully close my teeth because that back tooth is sitting too high compared to the rest of the teeth in my mouth. I left in a frustrated rush after attempting to tape my eye shut. After this experience they had the audacity to call me 5 minutes after leaving to let me know I didn't pay my bill. To their credit, when I called the next day they were willing to write off my portion of the bill because of my experience. For that, I give them an extra star back.
Negative experience: I use to love this place but everything has gone down hill in the last two years. They have had a lot of turnover and the office manager is condescending and dismissive when you try to converse with him, in the middle of a conversation he took a phone call and walked away. The hygienists have all been wonderful but the front desk staff is so terrible I’m never going back.
Thank you very much for your review Echoisa H. We are glad we are able to make your visits at our office comfortable.
Negative experience: The dental assistant was great. But the communication from the person who took my appointment and the dentist was terrible. The dentist was in and out in less than 2min. The office staff didn’t provide clear communication.
Fantastic experience: Everyone was very professional, polite and efficient. The only thing that could be improved was at the end of my visit I had a few questions and I felt the answers were curt so they could get to the next patient.
Fantastic experience: They’re always so kind at Windsor Dentistry. Ali and Dr. Carter are a great team. They made me feel very comfortable and answered all my questions I give them 10 stars.
Negative experience: They canceled my appointment because I didn't answer their confirmation call the day before. I can't access my phone during the work day, so there was no way to confirm my appointment beforehand. I had to use sick time from work to schedule my appointment that they cancelled with no notification. No email, text, or voicemail saying my appointment was cancelled.
Positive experience: Had a great experience here for 5 years. Unfortunately, they have been impossible to reschedule with. I had an appt in June 2024, needed to reschedule - the earliest they could get me in was February 2025. They told me they would call if they had any cancellations. Six months later, they not only didn’t call but deleted my number from the system, told me the wrong time for my appt in February so when I showed up they couldn’t help me. They told me that it was my fault and that they didn’t have my phone number even though I’ve been a patient for 5 years and I haven’t changed numbers and they haven’t updated their systems. They magically could get me rescheduled in 2 weeks (why did they tell me I had to schedule out to February in June) and said that they would call me if they had any openings (been there, never called) however I left without an appt, frustrated, and I am finding a new dentist who won’t make me wait over a year for a cleaning only to tell me that they are sorry that my information wasn’t up to date when it never changed. I don’t live in town and had to pay someone to come into work for me, so lost out on $100 and my time and gas to basically be told that I was the problem and there was nothing they could do. Extremely disappointed- loved my dental hygienist, but not worth the constant rescheduling and waste of time.
Fantastic experience: Absolutely love this dentist and have had no issues at all. ❤️ 100% recommend!
Fantastic experience: So thankful for the team here! This isn’t my normal dentist, but I had my permanent retainer break and it became sharp and painful. Since my dentist was as closed on a Friday, I was connected with Windsor Family Dentistry. They got me an appointment early in the morning and fixed my retainer no problem. They were all sweet and the dentist was very funny. Hard to laugh with my mouth wide open. Definitely recommend them! I was so grateful for the instant relief they provided.
Fantastic experience: The receptionist was very nice. As soon as I walked in she greeted me with a warm smile and kindness. The same when I checked out. The hygienist, Jessica, was so professional and took extra care since I was on oxygen. She did a wonderful job. Tomorrow I will see the doctor for a crown that came off and a chipped tooth. He briefly stepped in to introduce himself. All in all this team gets a great grade from me. I’d recommend Windsor Family Denistry.
Fantastic experience: Two of my favorite dental assistants where there! One helped with my procedure and the other came by to say "hi" and catch up! It was awesome!! Once again we flodded the halls with laughter so much they heard us all the way to the front desk. Very relaxing environment with true caring and extremely competent people. I didn't want to leave. And once again, the dentist was ok too...LOL!
Fantastic experience: Very nice from the time I arrived until I left. They went out of their way to make sure my experience was good.
Fantastic experience: I have been coming to Windsor Family Dentistry since I moved to Colorado in 2021. The staff is always so kind, helpful and always meet my needs. Trish at the front desk is always kind and checks me In smoothly. Ellie is the BEST dental hygienist and Dr.Ward is WONDERFUL as well. I appreciate you all keeping my teeth in order lol!
Fantastic experience: I had a new hygienist since mine moved to Longmont. Jenny was amazing, fast, friendly, and thorough. Loved my visit.
Thanks for your positive review! It’s our goal to deliver a great patient experience every day.
Fantastic experience: The staff and team are always polite, professional, and very qualified. Our family appreciated the customer service Windsor Family Dentistry provides to us.
Fantastic experience: It has been years since my last visit to a dentist. I have neglected to visit regularly, and was very hesitant to do so recently, expecting at the least a comment or scorn that obviously I was negligent. I was very relieved to be treated and learned very quickly that no such comment either directly , nor implied was ever made to me. This was greatly appreciated. The first two visits have been enjoyable from the sense that my dental problems will be taken care of by understanding and professional care takers. The scheduling and billing staff has been a great help in arranging payment and insurance coverage.
Fantastic experience: I was very pleased with the service and attention to detail l received. Due to a problem discovered during checkup and cleaning, the dental staff informed me of the problem, showed what was happening and discussed what I needed to do to keep it from getting worse.
Fantastic experience: My first visit was today, and I can finally say - I love going to the dentist. Ellie was AWESOME and probably the best hygienist I’ve ever met. She was so personable, educated, and kind. She really made me feel heard and helped me to be comfortable the entire appointment.
Fantastic experience: I had a root canal on a Monday and was able to get an appointment 3 days later with Windsor Family Denistry to seal the tooth, very happy with quick service!
Fantastic experience: Rachel was excellent very professional and caring made me feel very comfortable, informed me of everything she was doing and about to do.
Negative experience: Absolutely worst dentist I have ever had. I wouldn’t recommend this place to anyone. It takes over 6 months to get an appointment and the work I got done was awful. They never follow up on phone calls to reschedule an appointment but they have no problem charging your card for it. Both appointments I had to schedule with them they forgot both times to do my routine teeth cleaning. The second appointment I was supposed to have a filling redone and a new one done. The dentist somehow forgot he said last appointment my filling needed redone so he did a rush job on it and the new filling. 2 weeks go by and I can’t eat on the side that he redid the filling on. I call and email several times to see why my mouth was in so much pain. They never once got back to me and I had to see another dentist to fix their mistake. The work they did was so poor, the dentist cracked my tooth from doing the filling so fast and I was forced to receive a crown or root canal. I had to pay $1000 out of pocket to fix their mistake. This is the most greedy business I’ve ever experienced with the worst customer service.
Fantastic experience: My girls and I had a fantastic experience with our dental hygienists. I have been coming here for a couple years and they keep you informed to what is happening with your teeth but not push any agendas that are not necessary. Felt safe and comfortable the whole time. In the last twenty years this is only the second dentist I found that I like.
Thank you very much for your kind review Ben. We truly enjoy being able to take care of your girl's and your smiles.
Fantastic experience: The people are friendly and prompt. They got me right in and did a very good job! They answered questions and were open and honest. Very professional! I enjoyed the visit! Thank you!
Fantastic experience: I had a crown replaced today and it went very smoothly. The DDS and hygienist were a great team. The procedure was smooth and efficient and absolutely pain free. I chose my dental team wisely!
Wow! You made our day as our goal every day is to care for the health and satisfaction of our patients.
Negative experience: I have to amend my review below, from several years ago. My husband and I had both been going to Windsor Family Dentistry for several years after my last review, and we both saw and liked Dr. Lindsey, but Dr. Lindsey has left this office. Neither my husband or I liked the new dentist, Ryan Ward. We observed him being rude to his staff, and experienced him as annoyed when we asked questions. He seemed more focused on just getting a job done than doing so well. My husband and I were both told that we had 3 cavities in almost identical places. I got my cavities filled, but my husband was so unhappy with this dentist, and we were both feeling suspicious after we discovered our alleged cavities were nearly identical, so he chose to find Dr. Lindsey in his new place of employment for a second opinion. Turns out, he didn't have any cavities. 5 star review from several years ago: I had a bad dentist experience three months ago, which left me with some anxiety, as well as a wobbly filling. My experience at this office, with Bridgette and Dr. Wang, was 100% better! Dr. Wang was sympathetic to my anxiety and even gave me some squishies to hold, and Bridgette was very kind and knowledgeable. Thank you, Dr. Wang and Bridgette, for fixing my filling!
Fantastic experience: Want to find a dentist that truly cares about your well being? Uses the latest technology to get it right and takes the time to make your experience pleasant? I believe that you can't do better! I walked in Monday needing extensive treatment and the fear that goes along with it. A follow-up visit on Thursday left me , my teeth feeling practically new again. Aside from little or no discomfort made me wonder why I waited so long. These guys are the best by far! Tell them Jamie sent you!
Fantastic experience: Excellent service from Kayla and all the staff. I love Dr. Martin…personable, gentle, and excellent dentist! I am very happy!
Fantastic experience: Great experience - Everyone was on time & pleasant! The Dental Hygienist was super, she accommodated my back issue and let me stand a great deal of the time to eliminate any additional back pain. I would highly recommend them...
Fantastic experience: Dr Ward was incredibly kind and patient. He is both incredibly kind and pragmatic. Definitely recommend for all general dentistry needs.
Fantastic experience: Best dentist I’ve ever had! We moved to Windsor recently and WVD came highly recommended. When I had a dental emergency they fit me. I’m so grateful!
Fantastic experience: The staff were friendly and the wait time was fairly quick. The cleaning process was gentle and I had a good experience overall.
Fantastic experience: The whole staff is friendly and welcoming. Bridgette was a champion getting my crown work prep done. I can’t wait to see the end results in a couple weeks. Thanks to all!
Fantastic experience: At 42 I had my very first cavity. I’m petrified of needles in my mouth. My anxiety is bad, like meltdown, panic attack bad. The entire staff was so kind, patient and supportive. Dr. Ward took his time, was gentle and so understanding. He did a fantastic job and the front desk ladies are hilarious and the best. I can’t recommend everyone who works here enough.
Hello! We’re delighted to hear you had a positive experience with our practice. We appreciate you taking a moment to share your feedback with us.
Negative experience: My teen went in on her own and they upsold her the fluoride treatment and made her pay the extra right there instead of billing me and didn’t give her a receipt. I also do not like needing to confirm my appointment or loose it!
Hello. Thank you for taking the time to leave us a review. Patient satisfaction is our top priority so we always appreciate hearing from our patients. Thank you for taking my call!
Fantastic experience: I came in today and saw Laura for my cleaning. She was friendly and was very personable. I have been coming to this office for many years and have always appreciated the staff.
We’re glad you had such a positive experience during your recent appointment with our practice. We are committed to serving our patients and your feedback helps us to continue to do so. Thanks!
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