Darwin Family Dental Care
Information about Darwin Family Dental Care
34953, Port St. Lucie
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Darwin Family Dental Care offers comprehensive dental care to patients of all ages in Port St. Lucie, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Darwin Family Dental Care:
Darwin Family Dental Care is renowned for its outstanding customer service and welcoming atmosphere, embodying the essence of a family-oriented practice. Patients rave about their experiences, highlighting the professionalism and kindness exhibited by the staff, which includes knowledgeable dentists and gentle hygienists.
Clients have mentioned:
- Positive Experiences: Many have expressed gratitude for the excellent care provided, noting how staff members are attentive, thorough, and accommodating in addressing any anxiety or fears regarding dental procedures.
- Comprehensive Care: The dentists take their time to explain treatment plans clearly, ensuring that patients feel informed and confident in their decisions for dental health.
- Welcoming Atmosphere: The office is described as clean and inviting, making visits more enjoyable - akin to a spa experience rather than a typical dental appointment.
- Emergency Services: Numerous patients have noted that Darwin Family Dental Care is prompt in handling urgent situations, providing swift and effective solutions for dental emergencies.
Overall, Darwin Family Dental Care is highly recommended for anyone seeking compassionate, high-quality dental care. Their commitment to patient satisfaction is evident, making it a preferred choice for individuals and families alike.
Darwin Family Dental Care: Reviews
Fantastic experience: Outstanding work and best customer service! I highly recommend Darwin Family Dental Care and all staff always have a positive attitude. I'm so grateful and thankful that they gave all my family a beautiful SMILE
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Fantastic experience: I Would like to say that the experience that I had was one of the best experience I ever had at dentist office. Everyone was so kind and professional.
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Positive experience: Although I don’t like root canals, staff was pleasant to work with and accommodating. Answered my questions and explained as they went along.
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Fantastic experience: From the business managers to the Dental technician, and the Dentist I was pleasantly surprised, they fit my emergency lost filling in on a Monday . I had a very friendly Dental Technician, she offered me a blanket and sunglasses, it was calming for my anxiety and I was equally impressed by the business staff who were able to handle being bated by patient and not rise to the challenge. Overall it was more like a weird but pleasant spa day. Even though I was in pain they did an amazing job on my filling as well. Yes, I enjoy the dentist anyway , and probably no one else would say that it was spa like , but I was impressed.
Thank you very much!
Fantastic experience: Best dental experience I’ve ever had. Very kind and knowledgeable team. Dr. Rossman , Penny and the whole crew are great.
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Fantastic experience: New patient here!! It was an overall great experience. My anxiety kicks in when I go to the dentist but not here!! I was comfortable, great atmosphere. Everyone is very kind, understanding. Treatment plans are broken down and prices are reasonable. Happy to have found them
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Fantastic experience: Staff is great and doctor takes time to explain everything up front. I was nervous about pain on root canal but had no pain during and no pain after.
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Fantastic experience: Very nice staff, gentle techs, knowledgeable Dentist and listening to patient’s concerns.
Thanks so much!
Negative experience: Terribly rude staff. Asked me inappropriate questions. Over charged my insurance for initial exam. Injured soft tissue at initial exam that will never be the same and also told me to stop moving and complaining as they were causing this injury. When I later called to address the issue with staff I, was dismissed. I asked twice to speak to management and was refused. I would be shocked the office addresses this review as they have others here. I have asked 3 times to be removed from their call and mailing list however they KEEP CALLING! FOLLOW UP: I’ve given consideration to calling your office, again. I wrote this review because your office wouldn’t hear my issue after 3 initial attempts and would not stop calling to solicit services. Your reply here is to call you. I don’t want to. Do better.
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 772-212-2760 and we’d be happy to speak with you. Thank you.
Fantastic experience: Everyone was very nice and professional. The office is very clean.
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Fantastic experience: Super friendly and everyone is super knowledgeable. Would recommend to anyone if you'rein the market for a dentistry.
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Fantastic experience: My visit was a very pleasant one because of the pleasant people who works there.
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: Darwin Family Dental Care is the best they took the time to explain to my husband and I about the work needs to be done. The cost is also very reasonable, the staff is very kind and pleasant. My husband and I was very impressed by them.
Thank you!
Fantastic experience: My dental hygienist is amazing. Very thorough and gentle.
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Positive experience: Overall I am satisfied with this practice,however at my last appointment for a cleaning ,I was left in my chair while my Tech started working on another patient.I left my previous Dentist for this same reason and will not tolerate this treatment.
We appreciate your feedback, Johni. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: Darwin Family Dental Care provides excellent service. The team is respectful, patient, and truly cares about their patients. One of the best dental clinics I’ve been to. I will definitely be coming back.
Thank you!
Fantastic experience: We found Darwin Dental through our company’s insurance plans when we moved to the area. I was very pleasantly surprised with their services. My hygienist Dienys was very thorough and spent time explaining to me every procedure and answered all my questions. Dr Rossman was patient and pleasant to talk with. I ended up getting invisalign and so far it’s been great. Thanks go to Penny for making it a breeze.
Thank you very much!
Fantastic experience: Phenomenal service. The place was clean, polite, and very professional! I went to get a tooth pulled to be relieved of pain and they did just that for me! And swiftly I might add! Thanks guys! 10/10 will visit again!
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Fantastic experience: Dr. Winsett is compassionate and caring, along with all her staff. Melissa up front is so sweet. She is very knowledgeable and thorough when explaining insurance benefits and rates. Thank you Darwin Dental for many years of wonderful service!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: It’s never fun going to the dentist right? Wrong! Finally I have found a dentist that is kind, funny and super knowledgeable. Dr. Winsett is amazing and an empathetic listener! The staff also have the best customer service! Very professional and caring staff. I feel like family when I am there! I would definitely encourage anyone to try Darwin Family Dental!
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Fantastic experience: I cannot recommend this practice enough. I have invisalign and regular dental care here. Veronica has been lovely and thorough several times with my cleaning. I will continue to be a patient here and tell anyone who asks to choose Darwin dental care.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: I LOVE the professionalism of my tech cleaner. She is very kind, informative and humble. She make you feel at home. The female dentist is phenomenal very professional and kind also.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The whole team was fabulous!!!! A fantastic cleaning. Love this dental facility
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Fantastic experience: Easy in and easy out. All staff was extremely friendly.
Thanks so much!
Fantastic experience: Darwin Family Dental Care is an awesome dental office with a great team of dentists and hygenists who care deeply about their patients dental needs. I highly recommend Dr Javon Winsett and hygenist Lesly. The office is equipped with the latest technologies.
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Fantastic experience: Professional, well organized and advanced technology, all with a smile. Office is inviting and well designed. Denise the hygienist was very thorough and meticulous, and the office staff is thoughtful and caring.
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Fantastic experience: My experience with Darwin dental has been nothing but professional And comforting. The hygienist and the doctors are really nice people And make your experience, relaxing, and reassuring. I highly recommend choosing Darwin dental.
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Fantastic experience: Courtesy of the staff ,cleanness professionalism combine all together they are a superb set of worker and my Doctor I gave her a 10 out of 10.
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Fantastic experience: Great staff and my hygienist is very pleasant and explained everything very carefully.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I had a great experience at my last dental cleaning! The staff was professional, welcoming, and always smiling, which immediately put me at ease. They were friendly throughout my visit and made sure I felt comfortable. The cleaning itself went very smoothly, and my teeth feel amazing. I also appreciated how they took the time to answer my questions and educate me along the way. Excellent service all around!
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: As a new Invisalign patient who is older they made me feel comfortable and not awkward about having this done. I loved the fact that they have the new technology to make things quick and "gag free". Dr Mckenzie is very calming and soft spoken and answered all my questions fully. I am very confident I will love my results when I am finished with my treatments.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Lovely professional office. Super clean and well organized. High quality Dental services for all family members
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: They took care of my immediate issue and scheduled cleaning on net appt they were caring efficient (like a machine) personable and did a great job I was a bit nervous have not been to a dentist in a few years- even the bill was not frightening awesome experience - Thanks Darwin Family Dental!!!
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Fantastic experience: Great practice, the staff is amazing and the dentist is very skilled with an amazing bed side manner. They made fell special.
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Fantastic experience: The customer service was very nice and my gentle technician was great.
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Fantastic experience: Dr Winsett and her staff are the best. Dr Winsett is so caring and gentle. She takes the time to answer any questions you might have. Austin ( my hygienist) is the greatest. Calms my fears and gives me good advice. I am very fortunate to have found Darwin Family Dental.
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Fantastic experience: I really like Dr. Ammy Rossman and her practice. Her staff is professional and organised. Melissa was really friendly and made sure my insurance was in network. She addressed all my questions before and after the appointment. Always check with insurance no matter what dentist you go to but I can attest that this practice makes the process very smooth. I especially appreciate their transparency both financially and with my dental care. They provide a quote and break down of costs prior to treatment which is very refreshing. I wish more practices did this! Dr. Rossman is also very friendly and transparent about my dental health. She explains all options throughly and addresses my questions too. She has great bedside manner. I recommend her and her practice wholeheartedly.
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Fantastic experience: The staff at Darwin Family Dental Care is very easy to work with. They all answer questions making sure I understand. I would recommend them to anyone. My wife recently changed to Darwin and has bee pleased with them as well.
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Fantastic experience: The staff are well versed, professional, and friendly. An amazing experience
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Fantastic experience: We have really enjoyed working with Darwin Family Dental. The staff has been very kind and helpful with everything from cleanings, to fillings, to invisilign for my daughter.
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Amy and Veronica were the best. Great cleaning and explanations. I would recommend to everyone. Staff is courteous and very efficient.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Very grateful for having such an amazing dental team to make the journey as graceful as possible. I had Veronica as my dental assistant, she did an amazing job with my cleaning. Really impressed!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: I love my Hygienist. She’s amazing, sweet, makes you feel like family. I wish you the best of luck with her new baby and I’m so glad she’ll be back by time. My next cleaning is due. She is the best.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Negative experience: The office staff told me I owed money on my free cleaning so I left before I went to the back. My insurance has them listed in my plan and it should have been $0
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 772-212-2760, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Everyone made me feel like family very kind i was very happy with my visit and I would recommend them to all thank you for your help
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Fantastic experience: As a new patient, I absolutely wished that I would've found this location sooner. The professionalism of the staff members, cleanliness of the office, and up to date technology of their equipment was top tier. I love the way my dental hygienist explained everything that she was going to do prior to doing it, and she cleaned my teeth exceptionally well...5 STARS
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Fantastic experience: Experience was amazing! Front desk Sebastian and my hygienist Veronica both made me feel so welcome and comfortable.
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Fantastic experience: Darwin Dental is the place to Go !!! I am 66 of age and petrified of Dentist, to the point that you mention Dentist and my blood pressure shoots up, but then I had a big emergency they saw me immediately. the staff and Dr. Jesus where so Patience with me I cannot believe that they waited for my pressure to go down. They spoke to me so I could relax and did the work that I needed it done. I have been back about five times to correct everything else super happy with them and definitely recommend them to everyone else especially those people who have panic of the Dentist. I give them a 10 out of 10.
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Fantastic experience: I have been a patient with Darwin Family Dental Care for 1.5 years now. I chose them for my mother and although my insurance was not accepted, I chose to become a self-pay patient after I experienced how well Dr. Winsett treated my mother. I respect and appreciate how knowledgeable she is and how she takes the time to explain all of the options available to help the patient make an informed decision about their health. I honestly dread going to the dentist but I feel comfortable with her working on my teeth because of how gentle and precise she is when she did my fillings. I also have had a great experience several times with Raed-dental hygienist- and Crystal and all of the wonderful and professional staff. I now have dental health insurance that covers my visits at Darwin and I am so grateful that they are here and look forward to bringing my other family members to Darwin Family Dental Care!
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Fantastic experience: I absolutely love this place. From the front staff to the Doctors and Assistants. You are greeted and treated like family from the moment you walk in to the moment you leave. The office is so inviting and ultra clean. Not to mention the coolest technology like their panoramic scans. I also like the freebies. I would recommend this place 10 times out of 10!!
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Fantastic experience: Had a great experience at Darwin Family Dental in Port St. Lucie! As a first-time patient, I was really impressed with how professional, courteous, and welcoming the staff was. They took care of all my dental needs and made the whole visit super comfortable from start to finish. The office is clean, modern, and has a very pleasant atmosphere. You can tell they truly care about their patients. Highly recommend to anyone looking for quality dental care in the area!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Positive experience: The Dentist and the assistant are very nice and friendly. They took care of my situation in a professional and friendly manner
Thanks a bunch! We hope you have a great rest of your day.
Negative experience: I liked the hygenist that worked on me, however there was a lot of confusion in the front office. My last visit was well over a year ago. At one point someone called me saying I owed money but couldn't tell me why, she said we'll call you back and hung up. Didn't hear from them. Now a significant amount of time has passed and they sent me a random $600 bill. I have a hard time believing this is legit when they couldn't explain it a year ago.
Thank you for your honest feedback. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 772-212-2760, and a member of our team will be happy to speak with you. Thank you.
Fantastic experience: The atmosphere was very clean. I was met by Liz and Veronica who were extremely helpful , knowledgeable, and put my mind at ease . I felt comfortable, and knew I was in good hands . I felt I was provided a lot of education by Dr Rossman , and information that helped me understand my care. I never felt pushed or hurried during the appointment, they gave me time to decide and think about what would be best for my own personal interests . Will definitely be following up here soon for future appointments .
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Fantastic experience: Everyone was very attentive and pleasant! Got my x-rays, a thorough explanation of my present dental needs by the hygienist and doctor. Was referred to a periodontist. I am very pleased with the services I received.
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Fantastic experience: I ain’t gone tank yall rating, I ain’t going to lie in these comments though. I don’t trust yall suggestions with my teeth. Everytime I come in here it’s always some extra charge or need that I never had until I came to you. Stop upselling people and be honest. That’s all I ask.
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 772-212-2760.
Negative experience: I came in after feeling discomfort on one of my teeth for an emergency visit. After X-rays, one of the dentists came in and said that I have a cavity and had a team member go over a care plan. I asked to think about it. But had an appointment scheduled a few days after for my routine cleaning. After my second visit and cleaning, I had a different doctor come in, as they normally do to go over everything. I mentioned moving forward with cavity treatment and she was surprised to hear me say that because she sees no evidence of a cavity. She even pulled my X-rays up and said everything looked great. Had I not had a second opinion, I would have had an unnecessary filling and expense.
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 772-212-2760.
Fantastic experience: I’m so happy I found this place!!! Everybody is so nice and welcoming!!! They truly make a pleasure coming to a dentist appointment!!! Thank you girls!!!
Thanks! Have a wonderful day!
Fantastic experience: We absolutely adore Darwin Family Dental Care!! My family and I have been visiting Darwin Family Dental Care for over two years now, and we have had nothing but excellent experiences. Everyone at the clinic is incredibly friendly and welcoming. We never have to wait for our appointments, and if they say our appointment is at 11 am, it’s at 11 am, not a minute later like other places that make you be there “15 minutes” prior and then won’t actually see you until 15-20 minutes past your appointment time. It’s a waste of time! The staff at Darwin Family Dental Care is truly amazing. The front desk receptionist are all incredibly caring, especially Crystal. Doctor Winsett creates a great environment and leads her team by example. She’s friendly, caring, and always listens to you. All their hygienists are also very good. They’re so nice and always give and are great at their job! Brenda and the other ladies in billing are all fantastic! I can’t forget about them. Thank you so much, Darwin Family Dental Care! Tons of Love by the boat load! #TheForrestFamily
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: I did an appointment because I apparently had my tooth poking out of my gum because a few weeks prior I had surgery and when they put the tube it ripped a big chunk of my gum.. I was in so much pain I barely ate for 3 days and barely slept from the pain... the dentist tells me there gonna do a procedure to shave the tooth down.. but because I didn't have $280 they basically told me to get out of there office.. now I'm stuck with this horrid pain and it might even be infected.. but I guess hippocratic oath does not mean anything with how the world is today.. so I guess I'm in the wrong for being surprised that someone actually cares about helping and not $280... avoid at all costs, good luck
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 772-212-2760.
Fantastic experience: Highly recommend! I called at 10am with a toothache and my tooth was out by 12:30pm! Everyone in the place was so nice and helpful and made sure I was completely taken care of. It’s been a long time since I’ve been to a dentist that made me feel like they truly cared!
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Fantastic experience: Everyone was so nice! My daughter and son absolutely loved their experience.And their hygienists Dienys and Veronica were phenomenal! Dr. Winsett was an absolute pleasure!
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Fantastic experience: Darwin Dental is amazing! The staff is knowledgable, courteous and friendly. The facility is very clean and peaceful! Everything is explained up front regarding procedures and pricing in an easy to understand manner. Had a great experience there and will be going back for more treatment. How many people can say that they actually look forward to going to the dentist? Lol! Give them a try if you have a dental emergency or need a simple cleaning. They’ll do what they can to get you scheduled as quickly as possible. Five star service all the way!
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Fantastic experience: Such a great experience. I recently switched my dentist and I am really happy with my decision. The staff, the dental hygienist and doctor were all friendly and helpful. I highly recommend this location!
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Negative experience: Update: No longer a patient at this place. I had to leave after months of frustration with the billing department, inaccurate insurance claim coding and billing errors. I've visited this office twice. I had a great experience with the hygienist, he is great, patient, knowledgeable. I hadn't realized I was living in pain for a while until he treated me and got rid of an infection in my gum cause by a previous procedure. This infection had been caused by having food stocked in a pocket left after my wisdom tooth removal a couple of years back by SAH dentistry. For starters, that was a terrible experience and the aftermath too, lingering pain and discomfort for so long that it became normal to me. I'm glad I've found Darwin Dental.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Amazing work! great staff had a great experince with staff from front desk to dentist dienys was amazing !! Everyone was! Will return
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Fantastic experience: Best dentist I’ve been to in a long time! Great staff and prompt start times! They fit me in with a tooth emergency. Highly recommended!
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Fantastic experience: I’ve been coming here for the last year. First dentist that has the right equipment and staff. Cristal is always nice to deal with. And the dentist doesn’t rush me
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Fantastic experience: The staff was very kind. From the moment I made my first appt on the phone to checking me in at the front desk. Their process was smooth and streamlined. The lady who took my dental xrays was so sweet and gentle. I will recommend them to everyone and I'm definitely sticking with them !
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Fantastic experience: Darwin Family Dental is a great. I have been using them for two years. They are customer centered and provide a comprehensive Dental experience. The staff is professional and highly competent. They offer services with no pressure or obligation. They are excellent with reminders for upcoming appointments.
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Fantastic experience: I want to thank Family Dental for the outstanding service! Winsett and Deana’s are terrific. They are so kind, gentle, informative, and thorough! I have been coming here for a couple years now and will continue! Thank you Family Dental!
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Fantastic experience: Dr. Javon and her assistant are the best. They make you comfortable. They check in while they're working on your teeth. They give you wonderful feedback and they're always happy and smiling. A++.
Thanks! We love our patients!
Fantastic experience: Special thanks to Veronica my new hygienist and Dr Winsett. My teeth are in best state they’ve ever been! I recommend this place to literally everyone ESPECIALLY if you have anxiety around coming into the dentist office.
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Fantastic experience: 10/10, always such a breeze to book. my hygienist was brilliant, kisses to chef. My most recent visit was for a cleaning and it was a job well done, from the flossing to the overall experience. 10/10 no bad reviews at all.
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Fantastic experience: Exceptional staff, friendly, transparent plus clean environment. Everyone really makes you feel welcome, and explains in depth the work being done! Finally found my forever dentist
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Penny and Dr Rossman were so great! as someone who is very anxious about the dentist and scared to get numbed they made me feel really safe and secure!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: From the moment I walked through the door I knew I made the right decision. The front desk was so kind and welcoming. My hygienist was amazing so through and explained every step. The dentist oh my goodness so kind and gentle . I know I have found my dental office and am so happy I did.
Thank you very much!
Negative experience: I had an appointment scheduled out 2 months finally the day of my appointment I show up 15 mins early and they tell me “unfortunately we can’t see you today because we couldn’t confirm you were coming” they assumed I wasn’t coming to my appointment and then asked me when is another day I’m free lol this place is a joke if you do this stuff to people. I work law enforcement and I had to make arrangements at work just to come to this appointment for you guys to give me a sad excuse like that. Thanks for nothing I would not be recommending this place to anyone.
Orlando, thank you for your honest feedback. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 772-212-2760, and a member of our team will be happy to speak with you. Thank you.
Fantastic experience: I have major dental phobia. From the dentist to the hygienist, to the x ray tech. they were very understanding and worked with me to address all my concerns. This was paramount in helping me get through my first visit after so many years avoiding the dentist. Dr. McKenzie was a blessing and answer to prayer. If you are scared or nervous, this is the place to go!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: The most professional and courteous office I have been to in years.The staff from reception to the dental assistants and last but not least my dentist Ammy Rossman are to be commended. Every visit is a pleasure and I recommend them to all my family and friends young and old. Not to mention the office is spotless.They are like family to me and will be for you Too!!!
Fantastic experience: It’s extremely difficult to find a good dentist, let alone one who is reasonable and honest, well Darwin Family Dental is all of the above, everyone there was polite and didn’t make you feel like you were doing everything wrong, I was shockingly surprised that not only did I get the examination, X-rays , and meet with the dentist I also got a cleaning the same day which to me is highly unusual and unexpected but being that I was already there and really didn’t want to have come back I was glad it was all done in one shot, awesome hygienist, awesome dentist, awesome staff, would highly recommend, thanks Darwin Family Dental Care
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Fantastic experience: This place gives the most positive experiences I’ve had at a dentist! Dr. Winsett takes the time to thoroughly explain everything and make sure you are comfortable with the plan. She is readily available for appointments if something is not going well.
Thanks! We love our patients!
Fantastic experience: Everyone was so friendly and caring. The office is very clean. The dentist was amazing and very gentle and she listened to what I had to say. Will def recommend.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I was very impress of how everyone was so polite to myself and my husband I had not gone to the dentist for years because the staff was very rude I gave you all a TEN for a good work done thank you hope to see you soon Beulah Jennings
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Negative experience: Nice staff but my problem was I confirmed my insurance with the receptionist, told me my insurance covered my cleaning 100% , I told her to please double check because I’m not paying a fee afterwards!2 weeks later I got a bill for around 50$ ! Never came back because of this ! I also did call the receptionist back , she said that there’s nothing they can do, I had to pay it !
We appreciate your honest feedback, Selena. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: Omg the service was exceptional. I felt like I was a part of the family. The Dr was well bed mannered. I felt so welcoming. Her hospitality was excellent. The front desk rep was above exceptional. I would recommend this to all families and friends.
Thanks! We love our patients!
Fantastic experience: From the moment I walked through the door to the moment I left the office my experience was friendly, informative and respectful. Everyone made sure I was comfortable and explained my treatment plan and costs thoroughly. As a recent transplant to the area I had to find a new dentist which is difficult to do. It did take a few months to get an appointment as a new patient but they kept me informed and sent me reminders along the way. I look forward to having the Darwin Family Dental team take care of my dental needs. Update: I have been going to this dental office for a couple of years now. My review is still the same.
Thank you very much!
Negative experience: I used to like this place until they kept sending me a bill for something that was already paid and when I asked for an itemized bill they stated they would send it, and I never received. I proceeded to call in for my yearly cleaning to be told they will not see me or my husband till it’s paid asked to speak to the manager got Barbra or Brenda and was told I was sent to collections I had to deal with them and they would not see me. Never have I experienced such unprofessional behavior. On top of that they did my root canal in 2022 and didn't do it correctly had to have it redone by a specialist instead of them sending me the first time. Stay far away from this office. So much has changed since we started going there in 2017.
Melissa, we are happy to look into this for you. Please call us at 772-212-2760, and we can discuss the details of this review further. Thank you for sharing this information with us.
Negative experience: The office verified my insurance was accepted PRIOR to my children's dentist appointments and I was advised we were in network. After 2 plus hours of waiting and cleaning/exam, I was then advised we were out of network AFTER services were rendered. This cost me close to $400 out of pocket when I could have chose an in network provider. This is very unprofessional. I even provided my insurance card at check in and was told i was "all set." I suggest to reconfirm and double check your insurance BEFORE services are rendered so you are not left with a hefty out of network fee!
Jessica, we are happy to look into this for you. Please call us at 772-212-2760, and we can discuss the details of this review further. Thank you for sharing this information with us.
Negative experience: My hygienist is wonderful but this dental practice office is not ethical. The office manager has not returned my call about billing when I have called several times. They made me pay a copay for a cleaning and after speaking with my insurance company I do not pay a copay for dental cleaning Then weeks later I get a bill for $87 close to the same amount I paid at time of visit. This place is a joke ! Finally the office manager Brenda calls me and tells me the balance is from last year! But my balance from last year was $36 which was paid and at the end of 2023 I had a zero balance and my appointment this was was February 2024! People do yourself a favor and don’t go to Darwin Dental.
Roxann, we are happy to look into this for you. Please call us at 772-212-2760, and we can discuss the details of this review further. Thank you for sharing this information with us.
Fantastic experience: I recently moved to the area and was very nervous about finding a new dentist as I have a phobia with having dental work done. I have to say I’m so glad I chose Darwin Family Dental Care! The hygienist and Doctor made me feel more comfortable than any other dental office I’ve been to in the past and that alone means a lot to me. I also felt like the Doctor really cared about my health and smile! The girls at the front desk were very nice also! I recommend giving Darwin Family Dental Care a visit for your future dental care.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: The team at Darwin Dental are patient and compassionate. I have always been afraid of going to the dentist. They calmed my anxiety and gentle. I recommend them for your dental health.
Thank you! Have a great day!
Fantastic experience: Dr Rossman and her assistant were great! They were patient and gentle. The office staff is always friendly. I highly recommend Darwin Family Dental and Dr. Rossman.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Have been trying to find a new dentist in the area, and I found Darwin dental care. I am so glad that I did because I absolutely love it there. From the staff to the dentists everyone is so wonderful. I did my fillings with Ammy Rossman, and she was great and kind. Would definitely recommend Darwin dental care to everyone!
Thanks! We love our patients!
Fantastic experience: The office personnel were very nice & friendly along with Penny the Dental Assistant & Dr. Rossman! My 1st time in & they took me right away. I had tooth with a cap that was infected due to a crack. They took care of it right away explaining everything. I would definitely recommend Darwin Family Dental Care!
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Best Dental experience I've had from start to finish. The staff were very professional and lively. The hygienist did and excellent job cleaning my teeth. The Dentist uses state of the art equipment she very professional, friendly and knowledgeable of various procedures. I'm telling all my family and friends about my experience today. See you soon! Mr. E
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: My hygienist Tess is the best. She is knowledgeable, excellent hygienist, very friendly and courteous. Other staff are ok , good service but Tess is the best. I would recommend any to make this office their go to dental office. Keep up the good work guys.
This feedback means the world to us. Thank you!
Fantastic experience: From the moment you walk through the doors, and throughout your entire visit, you will feel like you already are a part of a new family. This is by far the most personable and compassionate and thorough practice I have ever had good fortune of being a patient of. I no longer fear the dentist thanks to Tess by far the best dental tech I’ve ever encountered. She should be a dentist. Every step of the process and everything they did was explain to me and they made sure I had a full understanding of everything.. I recommend this to anyone who is in need of a dentist. They are truly above and beyond in every aspect of a dental practice. Their front desk staff, including Krystle and Nikki were very heartwarming, pleasant, and could not be more helpful.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Fantastic experience: Very, very professional operation these guys are running here! Austin the Hygienist was a pro. The dentist was genuine and caring. She asked if I had any questions and was thorough. Receptionist staff was friendly. First time here, and was looking for a new dental home. We found it. Now to schedule the rest of my family. NEW REVIEW, NEW CROWN PROCEDURE: So at my last cleaning appointment back in September 2023 it was determined I needed a crown. My first one. I finally got it scheduled first week of December. I was nervous and I hadn't had major dental surgery since I was 21 with fully impacted wisdom teeth. Dr. Winsett was fantastic! Her bedside manner was great, since I wasn't an easy patient. Her assistant, Adreena, was also very calming. The temporary was put on and I returned in a couple of weeks for the permanent. The assistant this time was Nayeli and she was great! Dr. Winsett installed the new crown and I'm back to my old self again. They took great care to make sure everything fit perfectly. I don't care if my insurance changes, I'm not going anywhere. My doctor relationships are very important to me and they've earned my trust. Thank you for your professionalism!
We love seeing these reviews! Thank you!
Fantastic experience: I had an emergency tooth abscess, that I had to deal with for 11 days before I could get into the dentist because I had to finish antibiotics first. A very miserable Thanksgiving. And I get deep anxiety when I go to the dentist The day after I finish my antibiotics I called Darwin explained what was going on, they got me in within two hours after the call, and I Left there with only soreness from having the tooth extracted Versus the stabbing pain that I had for two weeks. Dr. Amy was amazing, and her assistant Penny was just as amazing; Made sure I was comfortable and not scared and stayed with me through the whole process. Thank you Darwin family dental care.
Thanks a bunch! Have a great rest of your day!
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