Waterford Lakes Dental
Information about Waterford Lakes Dental
32828, Orlando
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-12h
- saturday: (closed)
Waterford Lakes Dental offers comprehensive dental care to patients of all ages in Orlando, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Waterford Lakes Dental:
Waterford Lakes Dental has established itself as a premier dental office known for its exceptional patient care and friendly atmosphere. With a dedicated team led by the compassionate Dr. Marte, clients consistently report a warm and welcoming experience. Patients appreciate the thoroughness of the services provided, mentioning:
- Highly skilled staff: Many reviews highlight the expertise and kindness of the dental hygienists and support staff, making visits comfortable and stress-free.
- Personalized care: Each patient is treated with individual attention, acknowledging their specific needs and concerns, which makes for a unique dental care experience.
- State-of-the-art technology: Waterford Lakes Dental is equipped with modern technology that enhances the diagnostic and treatment processes.
- Efficient service: Patients note minimal wait times, with several satisfied comments about the timely manner in which appointments are managed.
- A friendly environment: Reviews frequently mention the calming atmosphere of the office, which helps to ease dental anxieties.
Overall, patients highly recommend Waterford Lakes Dental for their dental needs, appreciating the combination of professional service and a personal touch that makes every visit a positive experience.
Waterford Lakes Dental: Reviews
Fantastic experience: Don’t worry they are absolutely fantastic here!
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Fantastic experience: I hate the dentist but this is the best office I have ever been to. The staff is very caring and I love Dr. Marte. The office culture seems great and her team lives up to their motto of providing the best dental knowledge and care. Lorna was great as my hygienist. As a new mom, it’s hard to prioritize my health. Dr. Marte is like a good friend or compassionate sister by reminding me not to be too hard on myself and that hormones can be crazy with gums having more inflammation. She treats every patient uniquely: “your teeth is as unique as your fingerprints.” Every visit is always thorough and they provide specialty toothpaste mouthwashes for your circumstance. Always a sign of relief leaving here since I know I am in good hands. I even convinced my husband to come here and he has no regrets. Highly recommend
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Fantastic experience: Great Office with Expert care and friendly people
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: The staff is very friendly and professional. The dentist is nice and friendly and my visit was pain free. They always review costs with you ahead of time.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Amazing dental care, everyone was soooo nice , the doctor is amazing, all the ladies are so sweet and attentive. Josefina was soo nice, and Maria the assistant was SPECTACULAR
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Dr Marte is a special person. She is very friendly, professional and informative. Along with her amazing staff, I am thankful and grateful for all her help!
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Fantastic experience: All of the staff were very nice. I believe Linda was the assistant helping me and she was great. Explained everything, very patient, I never felt uncomfortable while she worked. The technology they use is awesome and they are able to give a fantastic dental plan to get everything back to how it needs to be.
We love providing our patients with exceptional dental care and supportive, positive experiences. Thank you for reviewing us!
Fantastic experience: I love the clinic. Zero wait time, all the staff front end to the doctor treat me with a lot of respect and after some many years they greet me by name.
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Fantastic experience: Had to find a new dentist after 20 years with the same dentist that was very good and this Dentist Waterford is very good. They met my standards from my great other DENTIST.
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Fantastic experience: From the appointment to the visit was at a 1,000%. They explained everything and was very detailed. The bedside manner was extraordinary! I was so nervous but there comfort made me get relaxed. I thank every single person in this team. They are highly recommend! Thank you❤️
Fantastic experience: Outstanding customer service. From the staff, dental hygienist, and the doctor—very professional. The quality of work was superb as my dental hygienist, Mary, explained all the processes in detail. This all-female staff and doctors are top notch, well educated and perform their tasks in an excellent manner. I highly recommend this dental office for your dental needs.
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Fantastic experience: I told them I suffer from anxiety. The staff, dentist were wonderful. That was my 1st visit. Today, was check up. The tech was awesome. I had to get deep cleaning she made sure I was comfortable. She was kind and thorough.
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Fantastic experience: I was very pleased with my first visit, only concern is the wait time. They have a lot of hygienist & one dentist. It is a professional setting. Very clean & state of the art equipment. My hygienist Mary was superb, I highly recommend her. She explains everything she is doing. They go over your bill & what insurance covers before starting so there are no surprises. My insurance @Unitedhealthcare, does NOT COVER ORAL CANCER SCREENINGS!! This is mind blowing so that was the only exam I had to pay for. The dentist Dr. Marte was delightful, she goes over your health history & medication lists. She made recommendations I had never had before, for my dry mouth & excess need for water intake. I highly recommend this practice for your dental needs. I left with a bag full of goodies including a gum scraper.
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Fantastic experience: I recomend this place 100%. The dentist and the staff are great. I appriciate all the patience they have with me.
Thanks so much!
Fantastic experience: First visit to Waterford Dental. The front desk, technician and Doctor are all kind and courteous. Glad I made the switch from Sage.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: Attention, results, and professionalism, but above all, the kindness and diligence with which they always treat my family and me. Thank you.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: always a good experience. very organized. everyone knows what they are doing. no complaints at all...
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Fantastic experience: As always I had excellent interactions with everyone at Waterford Lakes Dental. I’m extremely happy with the dental care that they have provided me for over 10 years.
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Fantastic experience: Great dental office. Very efficient staff.
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Fantastic experience: Been going to Waterford lake Dental for the better part of 28 plus years now and the service and personnel there are amazing. Highly recommend taking your teeth care needs to them. You will not be disappointed.
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Fantastic experience: Staff is quick and loveable. They know their stuff and no waiting for your appointments. High tech and they run like a welled oiled machine. Best dental office ever!
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Fantastic experience: I hate going to the dentist but Waterford Lakes Dental ease my anxiety due to their great and friendly staff. I’ve been to several different dentist over the years and Waterford Lakes Dental is tops . They go over your treatment plan and explain everything. Thank You Waterford Lakes for making me smile again.Try Waterford Lakes Dental I assure you that you will be smiling ear to ear and glad you did. I know I am.
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Fantastic experience: Best Dental visit ever! Extremely friendly staff members and treated like a valued customer. 100% better than my previous dentist.
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Fantastic experience: My experience at Dr. Marte's office (Waterford Lakes Dental) was nothing short of amazing. My interaction with each person was very upbeat and showed a genuine concern for my comfort and understanding. They each were very personable, knowledgeable and very professional. They made sure to let me know what they were doing step by step. I was very impressed with their level of concern for my understanding and comfort. I could not be happier with the entire experience.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: What an amazing dental practice. Ashley was fantastic at keeping a 9 yr old comfortable and informed while getting his teeth cleaned, X-rays and sealants. He actually said he learned a lot about teeth. The Dentist was just as kind and patient in addressing him as was Ashley. Their office is spotlessly clean and well organized. I’m immensely impressed. Forward to 2 years later - still a professional and caring provider. We’ve never had any issues - just open honest communication with our families best interest at heart. We are not going anywhere else! 2 more years later and still such friendly and professional hygienist and thorough Dentist! They both spent time with us giving us education, advice and orthodontist treatments as that’s where my now 13 year old requires!
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Fantastic experience: I actually was going to another dentist, and ended up at Waterford Lakes Dental. Everyone was so polite and friendly, the atmosphere made me feel like I was an old patient, not my first time there. I have never felt more comfortable at a physicians office. Thank you for taking great care of me.
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Fantastic experience: They were great! Had a bit of anxiety due to a previous dental experience but they were patient and gentle, and very understanding. I will definitely continue coming to this dentist for my ongoing care. They were awesome!
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Fantastic experience: I love these ladies! Seriously, who loves going to the dentist? That would be…ME! Thanks for all that y’all do and for my ability to still bite apples!
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Fantastic experience: The dental tech was so nice and welcoming. I get dental phobia but she made me feel calm.
Fantastic experience: We are new to Orlando and needed to find a new dentist and thank goodness someone referred us here. The staff and Dr Marte are amazing!
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Fantastic experience: Always treat me with care, concerns and a lot of respect also on a timely matters that's is the most important thing to me staff works wonders under the caring supervision of Velda Gonzalez she knows how to make trascision go easy and smooth from the bottom of my heart thanks to all but not less mention Dr marte professional but very kind , helpful and friendly something you don't see this days with health care providers.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Who says going to the dentist has to be horrible? Once you have been to Waterford Lakes Dental, you will forget other dentists exist. Everyone is friendly and greets you whether you are there to see them or not. My hygienist, Linda, is outstanding. She is compassionate, patient, and excellent at her job, all while having the most pleasant disposition. Dr. Marte is so gentle and caring. Why go anywhere else?
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Fantastic experience: I have been going here for approximately 2-years and have had a very positive experience. Hygienists have always been on-time for appointments and very professional. The care has always been thorough and careful. I never feel rushed. The treatment plans and recommendations are great and on point. Very happy here with no reason to change dental offices. After realizing my husband was seeing another dentist, I recommended he stop and come here instead since they were more honest with their services and compassionate in their care. Never felt over-charged or up sold on anything. Great Dental team.
Our patients mean the world to us. Thank you so much!
Fantastic experience: This was my first visit. No wait time. Office staff very friendly. My Dental Hygenist/technician was very professional, knowledgeable and friendly. She explained each step of her procedure and answered questions. Two weeks earlier my husband had his first visit. He had some mobility challenges. The technician was patient and also professional and knowledgeable. She made sure Dr. Sarte was aware of concerns we had and they made every effort to accommodate my husband, as well as things we could do to make his next visit easier with regards to his mobility issues. The staff seems to work as a team. I like how the technicians communicate with Dr. Sarte during their procedures so that there is no wait time from when they finish and Dr. Sarte is needed to complete the treatment. Only thing I wish they had is a way that a patient could have a report or analysis of the teeth that were doing fine and ones having trouble, to be reminded once they went home how consistently they needed to take care of their teeth, as well as I would highly recommend Waterford Lakes Dental to anyone.
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Fantastic experience: A dental hygienist that goes the extra mile. Mariangel is real and cares about her job and her patients. This lady will serve you right, pays attention and will serve you well. The proper pronoun is "She's Great." The word of God says Render therefore to all their dues: tribute to whom tribute is due; custom to whom custom; fear to whom fear; honor to whom honor . A Great person and a Great hygienist A WIN WIN SITUTATION FOR YOU.
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Fantastic experience: After relocating back near the Waterford Lakes dental office, I am thrilled to be back. Dr. Marte is exceptional at taking the time to thoroughly explain and address any concerns or questions I may have. Her recommendations for treatment are always considerate and professional. The office team and dentist hygienist are friendly and provide a welcoming atmosphere, ensuring a professional experience for all patients.
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Fantastic experience: Very professional and friendly staff! Everyone is willing to answer questions and assist you in anyway they possibly can from the dentist and everyone in between- I am very happy to have stayed with Dr. Marte’s practice since my first visit!
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Fantastic experience: I had a great 1st experience. Office staff was very friendly. My hygienist Linda was very nice and understanding and gentle, and my conversation with the dentist Dr. Marte was pleasant also, highly recommend WLD!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I had a great experience with Lorna as my hygienist. She was knowledgeable with great service. This place runs very well and you can see why they have earned the reviews that they have.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Dr Marte and staff are superheroes. Truly a dentist office that focuses on comfort and care from the front door to the back. A family feeling.
Thanks! We love our patients!
Fantastic experience: Great service! Very kind and personable staff.
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Fantastic experience: My Best Dentist experience by far Everyone was so nice I asked the doctor to be patient with me and she did an absolute amazing job always checking on me and making sure that the procedure was flawless I can definitely recommend this place to friends and family
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Fantastic experience: Im very happy with my experience with Waterford Lakes Dental. The team does a great job and provides top level care.
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Fantastic experience: Have been attending services since 2025. Staff very attentive ,professional and patient. Excellent work!
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Fantastic experience: My technician Lorna took good care of me. I spoke to her about a certain issue, and she was very helpful in getting the issue escalated for further review. Everyone is very nice and friendly and always willing to help when you need assistance.
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Fantastic experience: I love my dentist and her staff. They make me feel welcome every time I come in for my appointments.The service is amazing.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Came in as a new patient and was treated amazingly, from the front desk was very welcoming and sweet. I had the pleasure of having Linda as my hygienist and wow she really took her time to explain everything to me and was gentle when doing my xrays and cleaning definitely a 10!! Dr. Marte was very kind and straightforward on the things I needed and acknowledged my concerns, as well as Monica when it came to presenting my tx plan she explained every thing very detailed and attentive to my needs. The office very cleaned and organized loved the experience I will be back Thank you all for all you do!!!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: First impressions are key to me! Josephine greeted me so nicely. I started off telling her about my past experience at another location where they traumatized me leading me to have fear of dentist when they numb my teeth. She reassured made me feel relaxed and comfortable to move forward. The whole ambience of the office feels homely. I can’t wait to see the great work they will perform on me! She told me about my options for Invisalign. I’ve been dying to get these teeth straight since high school just never could afford it, but I know in m heart that this is the place for me just because of the kindness and respect that was provided through Josephine’s legendary customer service. Thanks again see you soon.
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Very professional and sweet. She did a great job and didn't hurt me once.
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Fantastic experience: Excellent! Place is nice and clean and the staff is very friendly and welcoming as for me and I am sure for many who likes to go to the dentist? I am so glad I started going to them for the past several years! State of the art equipment too!!! Thank you for always making my appointments pleasant!
Fantastic experience: This place is so awesome, i never found a dental office that would take time and make sure that i have an healthy teeth, the Vietnamien girl she is top of the line , i always looking forward to my next visit, good job y’all.
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Fantastic experience: Very nice, staff is very professional and friendly. Dr. Martes is the best!!
Our team is thrilled to receive such a great review. Thank you!
Fantastic experience: Very professional, efficient, immediately understood what I needed as a new client, and did a very good job.
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Fantastic experience: I really recommend. All the personal is amazing, super professional and really friendly.Excellent dental health care. Personalized service, gentle and caring staff. Very up to date equipment. Staff is very patient while doing your dental exam. Again really recommend.
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Fantastic experience: The staff went out of their way to make me feel welcomed and comfortable. They explained to me everything they were doing. I would recommend this dental office to everyone.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Had an excellent cleaning at Waterford Lakes Dental yesterday. So grateful for my very thorough and thoughtful hygienist!
Thank you!
Fantastic experience: Maria and whole staff were wonderful! Friendly, so kind, welcoming. Found my home for my new dentist. Very happy client. You will be too. Love them all
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Fantastic experience: Love this dental office they make you feel comfortable! Friendly staff and very professional
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Fantastic experience: Excellent dental health care. Personalized service, gentle and caring staff. Very up to date equipment. They eased my anxiety about having dental work done. Staff is very patient while doing your dental exam. They explain where you are with your dental treatment and give you ideas, or a plan for better dental hygiene. Dr. Marte shows care and concern, very professional!
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Positive experience: I scheduled an appointment for a regular check up and cleaning. It has been over a year but I have had otherwise a fairly good dental history. The staff was very nice. However, after the exam they proceeded to tell me the care/treatment plan. When I walked in the receptionist said my copay would be $45. Fine no problem. Before they did the cleaning, they claimed I didn't have gingivitis but wanted to give me antibiotics. Then they proceeded to show me the "treatment plan" and claimed it would be $648 for today's visit. I said no. They said the insurance didn't pay for antibiotics. I said well I am not paying $648. They said well I don't know what you want to do. I said find another dentist. I came in for a cleaning which was stated would be a $45 copay. There was no negotiation and I ended up leaving. So now I have the exam but no cleaning and my insurance won't pay for a second exam somewhere else. Unbelievable how they would take advantage and try to upcharge a patient. I will look at going back to my previous dentist even though I have to drive further. Unacceptable for a health practice.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 407-382-6122, and we’d be happy to discuss the details of this review with you.
Fantastic experience: Doctor and staff are very professional, welcoming and friendly. Very happy with them.
Thank you!
Fantastic experience: Staff were very welcoming and nice. Cleaning was very detailed and thorough. Highly recommend!!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: What would I do without Waterford Lakes Dental? My crown came off and they were able to make me a temporary crown until is new permanent one could be made. Thanks to Dr Marte and Luz. They are very professional, virtually painless, and do a great job.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Negative experience: I had an appointment for my mother they gave me 12, just to call a couple days before her appointment to inform me that “I scheduled my appt during their lunchtime.” No ma’am you scheduled my appt during your lunch and you should honor the appt I’ve been waiting for all this time. I inform them I prefer morning appts as my mom is elderly and depends on me to take her to her appts they say all they have is a 3 pm! You wait till the last minute to cancel the appt you messed up and then leave us with no choice! HORRIBLE BUSINESS NOT PROFESSIONAL FIND ANOTHER DENTIST THIS ONE DOES NOT HAVE THEIR ACT TOGETHER!
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 407-382-6122.
Fantastic experience: I had appointments with doctor Belknap about pre-Cancer in my mouth. She told me my options and they were gone. I had a feeling great about my experience.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Very friendly, treated me with respect answered any questions I had. Made my experience comfortable. They where also very gentle with the mouth exams.
Thank you!
Negative experience: After having a bad experience at another "corporate dentist office", I called this office back in February to see if they would agree to providing me with a standard cleaning and not insist upon the deep cleaning.I explained to them that I take very good care of my teeth and that I only need a check-up and a standard cleaning. I stressed very vehemently that I am not willing to pay for a "deep cleaning", and that if they aren't willing to provide that, I understand, but please don't waste my time, or yours. They said that they would be happy to do that, so I made the appointment for 3/4/25. They completed x-rays and the exam and told me that my insurance required pre-authorization and it would take a couple weeks. I hadn't heard anything, so on Monday (3/31/25), almost a month after my initial appointment, I called my insurance co. They indicated that they had no such pre-authorization request and that it is not required for dental procedures. I called the office and told them what I had found out. Long story short, the girl tried her best to make excuses, but she failed miserably and said she would follow-up after she talked to my insurance co. She called me back today and told me that my insurance will not pay for a "deep cleaning", so I would have to pay the full amount myself. I reminded her that I only want a standard cleaning, which is a covered procedure. She said they would only do the deep cleaning and basically, if I wouldn't agree to that, they would not be able to help me and that I should look for a different dentist. I have learned my lesson the hard way, if you choose to go to a corporate dentist, know that they only care about one thing and only one thing, $$$. This office is not only arrogant, they are incompetent at filing accurate insurance paperwork. Arrogance and incompetence is a horribly destructive combination. Deep cleaning likely has a very high profit margin and they could not care less about providing what the patient desires. I did my best to avoid this by being upfront in the beginning, but I guess they figure that once they get you in the door, they will be able to convince you to pay for what they are pushing. My search for a dentist office that cares about something other than profit continues....
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 407-382-6122, and we’d be happy to speak with you. Thank you.
Fantastic experience: I just switched to Waterford Lakes Dental. My first appointment went great. Everyone there was super nice and professional.
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Fantastic experience: I’m very happy with the staff here. Knowledgeable , helpful and friendly Dentist and dental hygienists . I’m also very happy with Linda , who does my cleanings .
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: such a great staff! they’re always attentive and make sure to explain every detail to you before and as it’s happening !
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: Great dentist office. The hygienists are very good. Costs and procedures were clearly explained. Everyone is friendly.
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Fantastic experience: Mary was my hygienist and she was thorough, gentle and patient! I am not a dental fan, but since going to Dr Marta for several years now I don’t freak out as much!
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Fantastic experience: I love this dentist. Everyone is so sweet and patient. I’m a nervous and anxious person so feeling relaxed and comfortable is not an easy task. My mom has been seeing Dr. Marte for years and raved about how much she loved her and the staff. Over a year ago I decided to switch dentist. I have never been happier. I have never been to a dentist I have been excited to see. Dr Marte and her staff feels like you’re hanging out with friends. I laugh...I chat...you can exchange traveling ideas...good restaurants, etc. There all so down to earth. They laugh at all my corny jokes. Plus the work they do is amazing. I call them my miracle workers. Dr Elizabeth Marte has a gift and the staff is very gentle. I look forward to seeing them again. I recommend this place to everyone wholeheartedly. 2/25/25 - I have been wanting to add more reviews since I have been seeing Dr. Magical Hands Marte. I can’t tell you enough how all these years later I still love this practice. I love the staff and how welcoming and compassionate they are. Dr Marte immediately puts you at ease as soon as she enters the cubicle. She can do things and fix my teeth in a way where other dentists could not. I would leave in pain or not having my problem resolved. I am so excited that one technician Ana, has become dental hygienist. I have avoided cleanings because I had a bad experience years ago. Ana was not only sweet but very gentle. I was blown away by how different this experience was. The dental assistant Claudia is just awesome!! She is always friendly, always has a kind word to say. Makes me laugh. The whole staff is just incredible!! I never had a dentist I look forward to seeing. In the past I never thought I ever would be able to say that. They have greatly helped eliminated my anxiety/fear of going to the dentist. Thank you so much and I look forward to my next visit next month.
We’re very grateful for positive feedback like this. Thank you for reviewing us!
Fantastic experience: Thankyou to Waterford lakes dental today! Monica and Kirsten were super nice. Whole staff is great!
Thank you very much!
Fantastic experience: Been coming here for YEARS and I wouldn’t take my bussiness anywhere else when it comes to my dental hygiene! Dr Marte is very caring and honest with her recommendations and options, always going above and beyond to make sure I am satisfied with my visits and treatments. With great receptionist such as Keirstn & Monica, it’s always a pleasure whenever I visit. 10/10
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I’ve been coming to this office since 2020 and have always had a great experience. The staff is very kind and thorough, and make you feel like they care about you as an individual and not a dollar sign like other offices I’ve gone to. I especially want to shout out Keirstn at the front desk for always remembering my partner and I, and going out of her way to help me update my info with the office when I was updating my name legally. It’s the small interactions that matter the most, and as someone who used to work in healthcare, I know it’s not always easy to add those small touches of personalization when you see so many people a day. Definitely recommend Dr. Marte and her team!
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Negative experience: I am writing this review with the hope that Dr. Marte would be made aware of how unsatisfying it has been to attend her practice lately. I have been going to her practice for a couple of yrs now and the first time I went, I stayed because the hygienist was great. Once she moved to the new location, I have had 3 diff hygienist none of which were great. The last lady rushed through my cleaning and only flossed the top teeth and I was wet multiple times. I do not give them neg reviews as I do mot like to impact anyone’s job. But the main reason for the review is that they include additional or non covered services and then charge you at the end. Common practice is to say this service is not covered by your insurance, would you like to do it and this is the cost. They do not know ppl’s pockets and this is very unprofessional to do. I understand you want to make money but you are also providing a service. I have referred 2 patients to them and both had the same issue. Needless to say we will not be returning. Very unfortunate! Thank you!
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 407-382-6122, and we’d be happy to discuss the details of this review. Thank you for your time.
Fantastic experience: The staff here is exceptional! Very kind and gentle - would recommend to anyone. I feel very comfortable as a patient at Waterford Lakes Dental.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: I had an excellent experience yesterday. Anna did a great job with the cleaning and Dr Marte was pleasant and thorough as always.
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Fantastic experience: The doctor and the staff are amazing! From the Front Desk to the back!! Caring and very friendly!! I use to hate going to the dentist, not anymore! I would recommend them!! And I have!!
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Fantastic experience: 110--Orofacial Surgery & Implant Dentistry Dr. Zakir A Shaikh is very informative but also very professional with a great bedside manner. He explained in detail and answered all of our questions. I'll be adding a pic of one of the nurses, she's amazing and very helpful. The Dr. and this nurse made my son and myself very comfortable and this will definitely be where we go for any major work needed in the future. They also beat two quotes by $1,000, that's huge in these times. Thank you guys for being awesome.
Thanks! We love our patients!
Fantastic experience: My dr was very patient and careful with me. My autism makes it hard to remain calm in many situations but she was completely understanding and I will continue to go back to this dentist
Our patients mean the world to us. Thank you so much!
Fantastic experience: I absolutely love this office! Dr. Marte is awesome, she is friendly, kind, caring, and gentle. I am blessed to have found her. The hygienists and office staff are all equally awesome! I have found my forever Dental Office! I recommend them to everyone! I honestly do not have 1 negative comment that I could make thus far. You won't be sorry if you decide to go to Dr. Marte for your dental needs. Take care, stay safe, and be healthy. ♡
Thanks! We love our patients!
Fantastic experience: Incredibly happy to find Dr. Marte and the amazing team at Waterford Lakes Dental. First dentist office I have been 100% happy with since moving to Florida 22 rears ago. Dr. Marte was able to do my surgery (pulling a cracked tooth and bone graft) right there in the office. So grateful not to have to go to multiple practices for this!!! It seems that most dentists only to cleanings and basic fillings - then send you elsewhere for anything more. They were also very flexible and scheduling my surgery and my cleanings and everyone there is so nice and friendly. I don’t ever remember laughing so hard at a doctor or dentist office. This group is the seventh Dental practice I’ve been to since moving to Florida - and, I’m so relieved to say, the last. I’ve already recommended them to my daughter’s and will continue to recommend to anyone else that isn’t extremely happy with their dentist.
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Fantastic experience: Everyone is very friendly and do their job quickly getting all done in a timely manner. The Dentist is very careing and personable. Thank you all!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Dr. Marte and her staff are world class, def recommend them if you are looking for a great dentist who cares about your oral care.
Thank you for reviewing our office!
Fantastic experience: I have huge anxiety going to the dentist. So much so that I have not gone to one in over 5 years. My husband goes here made me an appointment. I will tell you that I am so happy I did. From check in to check out everyone made my experience less stressful. I appreciate everyone being so wonderful and making sure that I was good to continue with the treatment that they recommended. I already have scheduled my next appointment in six months. Highly recommend this office
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Fantastic experience: Dr. Marte is extremely easy to talk too. Uses new technology to help understand overall oral health needs. Scheduling is easy with timely reminders.
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Fantastic experience: Dr Marte is very personable and easy to talk to .All of my questions were answered and I was able to restart my ortho with ease. She is professional amd her office staff efficient and pleasant . I look forward to staying with the practice . Thank you Kierstin and the entire staff for making everything easy ..
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Thank you so much for the professionalism, kindness and taking care of my dental needs. Dr. Marte', DA Luz and Receptionist Kiersten were absolutely wonderful. Unfortunately, I didn't get the names of the people that assisted me with my payment, but they were all fantastic, as well. Sincerely J. Meadows, HMC/PA USN Retired.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I'm grateful to Dr Marte for being so accommodating and kind. I lost my tooth in my travels and she helped me out and made it such a pleasant experience. I highly recommend coming here, the staff is always wonderful and I never feel embarrassment or shame.
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Fantastic experience: It was like a spay day, I felt very special and confident. The front desk staff, Doctor and technician took excellent care of me.Very clean and friendly environment. They have a good payment plan. The staff were very patient and helpful.
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Fantastic experience: This is probably my 6-7 time at Waterford Lakes Dental and it’s always a good experience. My hygienist (I think her name was Julie?) was very kind, gentle, explained everything she was doing, and did it pretty fast! Dr Marte is always so pleasant. I had a previous dentist tell me I had a cavity that had to be filled and Dr Marte said it was so tiny that it would be removing more healthy tooth than bad tooth but she’d fill it if I had discomfort. I declined and I’m grateful I have an honest dentist that doesn’t try to do unnecessary work. Front desk is also always nice and I never wait more than ten minutes past my appointment time.
Thank you for your review! We hope you have a great day!
Fantastic experience: Top tier experience everytime I visit. They are always pleasant, very professional, great time management and provides a really good understanding of how to improve your dental hygiene. Keep up the great work! I highly recommend this place
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Fantastic experience: Dr. Marte genuinely cares about her patients and has motherly vibes, and I have slight trauma from experiences that happened as a kid, and that went away with Dr Marte. Thank you to all the waterford lakes dental team and I am looking forward to my next appointment.
Thanks! We love our patients!
Fantastic experience: My family and I have had the greatest experience with the entire team at Waterford Lakes Dental! They make the process smooth and pleasant from the moment you call to make your appt to the time of check out. They explain the treatment plan very easy to understand. The team goes above and beyond on accommodating you!! Thank you all !! I definitely recommend this location!!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
Fantastic experience: Had a great experience, was away from home and called this Dentist for an emergency issue while I was visiting Orlando. They were super helpful and fit me in and took care of my problem .Everyone is extremely nice! Highly recommend.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: As always, for the many years I have been going to Waterford Lakes Dental, service was at it's best and the staff is always friendly. Dr Marte is the greatest... John B.
Thank you very much!
Fantastic experience: We have been to several dental offices over the years in search for where we want to continue going. Waterford Lakes Dental is the best in Florida. We’ll continue going here for years to come. They are true professionals with top of the line equipment and trustworthy advice. Thank you!
Thanks! We love our patients!
Fantastic experience: Best dental experience! I switched over to Waterford Lakes Dental and just had my first appointment. Everyone was so sweet and explained everything (i.e. billing, paperwork, and procedures) so clearly! My hygienist Linda was so fun and knowledgeable. Highly recommend!
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