Family and Cosmetic Dentistry of Kokomo
Information about Family and Cosmetic Dentistry of Kokomo
46902, Kokomo
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 8h-17h
- thursday: 8h-18h
- friday: 8h-13h
- saturday: (closed)
Dr. Melissa Jarrell and team have been serving the dental needs of their Kokomo patients with personal attention and quality professional care for over 23 years.
Our goal at Family and Cosmetic Dentistry of Kokomo is to provide compassionate high quality dental services using the latest techniques and allowing you to have healthy teeth and a beautiful smile for a lifetime!
Our comment from Best Dentists Club about Family and Cosmetic Dentistry of Kokomo:
Family and Cosmetic Dentistry of Kokomo offers exceptional dental care with a team renowned for their professionalism and compassion. Many clients have expressed high levels of satisfaction, consistently praising the friendly and accommodating staff. The dental team, led by Dr. Melissa Jarrell, is noted for being thorough, gentle, and attentive to patient needs, making each visit as comfortable as possible.
Highlights of the practice include:
- Welcoming Environment: New patients often mention feeling welcomed and relaxed upon entering, with tours of the facility enhancing the overall experience.
- Exceptional Care: Multiple reviews highlight the pain-free experiences during procedures, as well as the team's willingness to go above and beyond, including follow-up calls to check on patient well-being.
- Special Needs Accommodations: The staff's kindness and patience extend to patients with special needs, ensuring compassionate care tailored to individual requirements.
- Highly Recommended: Many patients have touted their experiences as the best they have ever had at a dentist, frequently returning due to the positive atmosphere and excellent service.
Overall, Family and Cosmetic Dentistry of Kokomo is highly recommended for those seeking quality dental care in a friendly and supportive environment.
Services and Treatments
Family and Cosmetic Dentistry of Kokomo: Reviews
Fantastic experience: I highly recommend Family and Cosmetic Dentistry of Kokomo for all your dental needs. They are very professional and helpful to their patients.
Fantastic experience: Dr. Azim and her assistant Rachel were really professional, gentle, and wasted no time getting to work done! I got two teeth pulled and didn't feel a thing and I was amazed at how fast it was! She even followed up with me to make sure I was doing okay or if I had any questions. I would highly recommend!
Fantastic experience: Doctor Heather White performed a post implant for me two weeks ago and I'm astounded by how well it has gone. My post-op exam was five-stars and I am excited for next April when scans will be taken to fabricate my replacement crown.
Great news!!! Thank you for trusting us!
Fantastic experience: I really like this dentist office they are very thorough and very friendly staff.
Thank you Frank for the kind words. I’m proud my team took good care of you!
Fantastic experience: Atttttttttttt!! It was awesome and I will make this my go too!!
Fantastic experience: Kara and Dr. White are wonderful. Great staff!!!
I am so happy you had a good experience Jeff! I will let Dr. White and Kara know how much you appreciate them. Thank you!
Fantastic experience: Great people, are concerned for my comfort & well being. I had a pain free extraction of 2 teeth. Extremely compassionate & professional & compassionate. I’d recommend them to anyone
Hope you are doing very well Linda! Thank you for positive feedback. We appreciate you choosing us for your dental needs.
Fantastic experience: Our daughter has special needs and the staff are always so patient and compassionate with her!
Hi Teresa. Thank you. I’m glad your daughter had a good experience.
Fantastic experience: Very friendly staff, very gentle and goes above and beyond to make you comfortable
Yeah! I’m so happy you were comfortable! Thank you for choosing our team!
Fantastic experience: Great. Kaleb andCollen were great. Collen is an excellent thinker - effect-clues/data-possible cause. Kaleb, Colleen, Dentist Dr. greiB??? were very kind and answered questions directy.
Thank you Paul! I will be sure to let Kaleb, Kollette and Dr. Griebenow know they did a good job! It makes me so happy they were kind.
Negative experience: I wrote my review out over a month ago and didn’t want to post based on temporary feelings. Since then I have been to the endo where I was informed I had a broken file left in one of my canals, and trying to get past that would be like hitting a cement wall, which was never mentioned to me of course, and also I have another canal that’s curved so they could try but couldn’t promise it would be successful so now I have to get my tooth extracted and look into an implant else where after the beginning of the year since I already maxed out my insurance at your office on a crown I never get to even see. Oh and it’s been over a month and I’ve yet to receivethat refund I was told I would receive. Please do better so no one else has to feel like a test dummy. I have been a patient here for the last 9 years, although I’ve never left a review I have had great experiences and I have had not the best ones I just always come back because I’m comfortable and I don’t really like trying new things especially with doctors and people you’re trusting with your health. I’m giving a 1 star based off my experience 9/24. I have had multiple appointments over the last few weeks. I had a cavity in a lower molar which had a previous large filling in it so it was recommended I get a filling and crown, I was given the disclosure that due to how close my filling was to my nerve I may end up needing a root canal but I wasn’t in pain at the time just had temperature sensitivity so she decided to try without the root canal ( after the crown prep my tooth ached for the following week) I called to see if they could refer me to the endodontist for a root canal since I was just told this the past week that I may need one. They said they needed to see me first, I went in and to my surprise I was told they could do the root canal in the office. I spent over 3 hours in the chair, I was told my nerve was really angry and flooding so they put medicine in it and put my temporary back on and had me come back 6 days later. My temp fell off and I had to go back after 3 days for a new one (shoutout to Dr. Greibnow) it felt better and I wasn’t in pain during that time at all. I went back in today and was in the chair for 3 hours and 15 minutes and it was traumatizing. I kept feeling a sudden shock as my roots were being cleaned out, it was super uncomfortable and nothing like the last root canal I had, I was holding back tears just hoping to get it over with and be done after having to leave work multiple times over the last couple weeks just to be told at 5:15 that they couldn’t finish it because my root is curved and I need to see a specialist. Which I would think would be noted at the beginning from all the X-rays they took if it could be a possible issue. I just feel like I went through all these hours of pain that could have been prevented by just referring me somewhere. I know there’s always a chance but over 6 hours of work and I had to leave and sat in my car bawling because of it is not a good feeling. Now when I bite down at all I have a sharp stabbing pain in my tooth and I’m praying I don’t end up having to have my tooth pulled. I have nothing negative to say about the Dr that worked on me other than she didn’t ask me how I felt of if I had any pain before I was sent on my way I felt like I was rushed off and she was already taking her scrub jacket off as she gave me my referral because it was after 5. Only thing she said is that I’ll get a refund for the part I spent out of pocket in the mail. I have to come back to get my permanent crown put on that’s already paid for (if I get to keep my tooth) but I will definitely not be getting any procedures done here again. I’ve never understood dental anxiety until today. I just hope anybody reading this speaks up and if they can’t figure it out the first day ask for a referral before you are dealing with anxiety. Hopefully yall don’t hate me when I come back to get my crown put on but I had to share my experience because if I could save 1 person from feeling like this I’m happy.
Hi Sara. I am sorry we did not provide you with the expected level of service. Please contact my office manager, Rebecca, directly so that we can make this right. I will let my staff know to expect your call or email. Thank you
Fantastic experience: Everyone who is employed there are just so nice. My first visit I was welcome and got a tour of the office which is different. My Dentist was very friendly and understanding. The lady at the front desk was very nice and helpful with helping with payments so I could save money!!
I am thrilled to hear you had a good experience. Thank you for choosing our team!!!
Fantastic experience: My first appointment went very well. Dr. and Staff are very professional and courteous. Very nice office.
Thank you for your positive review. I am very happy you had a good experience. Thank you for choosing our office! ❤️
Negative experience: Today’s experience was horrible, both of my daughters were in tears from the pain caused by the hygienist. We had appts at 8 & 9:30 and didn’t get out of there til almost noon. One of my daughters waited 30 min to see the dentist after her cleaning and the other waited an hour after her cleaning was done to see the dentist.
Fantastic experience: Very friendly and knowledgeable. Highly recommend. I don't think anyone likes the dentist, but, they make you as comfortable as you could be given that fact.
Thank you Connie! I will let the team know to keep up the good work. I appreciate you choosing our team.
Fantastic experience: I have been a patient at family and cosmetic dentistry with Dr Jerrell and Katie Nielson since they started over 20 years ago. I have always been satisfied with the care and the courtesy they provide. They are a fantastic group of people who take very good care of their patients.
Hi Russell. Thank you so much for the positive feedback! I agree Katie is the best! We are so happy we’ve been able to help you for so many years
Fantastic experience: I have been going for many years here now and recommend Melissa Jarrell and her team to everyone! My favorite hygienist is Ms. Katie. She is the sweetest and so funny! She knows how going to tge dentist is not my favorite thing but she makes me laugh and makes me feel as comfortable as she can. I told her I try to think of it as a spa date for my mouth Thank you Katie Hazlgrove-Nielson, Melissa Jarrell and everyone!!!
Thank you, Anna. We appreciate you, and you are correct, Katie is wonderful!
Fantastic experience: First time visit. Very friendly staff. I felt welcome to be there. Place is very clean and modern equipment.
I’m so glad you had a good experience!
Negative experience: I’ve been trying to find a new dentist since I left Melissa’s office. I can’t find people who do I good job like Melissa’s Office but I just can’t push past the bad experience I had with a receptionist (wish I could remember her name) but I couldn’t even ask for her name because everytime she said something to me it felt passive aggressive and made me feel belittled. I wanna go back but I don’t wanna be treated like that, I’m a legal assistant but I make sure my clients talk to me with a smile and knowing I’m talking to them in the most appropriate way possible. I actually do better at my job because of the bad receptionist experience. I hope the staff now is better and hopefully I can go back soon and change this review some day.
Fantastic experience: Staff did a great job making sure I was comfortable while getting my teeth worked on.
Fantastic experience: Happy and satisfied with vist. Will continue as Dr Jerrell patient always pleasant and qualified staff.
Thank you Dan for trusting us to help you stay healthy.
Fantastic experience: This is the best dentist office! Everyone is so professional but also caring and friendly. I fully trust Dr Jarrell and her team!
Thank you Tana! We always enjoy you! Keep up the good work!
Fantastic experience: Very good experience (coming from a person who has dental anxiety).
Fantastic experience: Always a great experience - the staff is kind, courteous & professional!
Fantastic experience: Everyone was polite and friendly. My dentist was very easy going and did her job perfectly. I didn't feel any pain or discomfort at all. Plus the fact they were very understanding and patient with my disability which I don't receive very often these days, and I am very appreciative of that with everyone I encountered at the clinic. Keep up the very good work.
I will let Dr White and the rest of the team know you were pleased. Thank you for choosing us to help you
Fantastic experience: Absolutely love it there. Such kind people !
Hi Heidi. I’m so happy to hear you had a good experience. Thank you!
Fantastic experience: Dr. Tamanna Azim DDS was awesome and very knowledgeable and professional. Thank you!
Thank you Martin. I will be sure to let Dr Azim know she is doing a great job!
Fantastic experience: Best dental experience ever! Staff is friendly, helpful, gentle, and non-judgmental. The prepaid maintenance plan available to those with no insurance is a great way to spread out the payments, but still get you on a no excuses, regular maintenance schedule. As an anxious patient who gets nitrous for EVERY visit, even routine cleaning - I cannot stress (pun intended) enough how easy the doctors and staff of Family and Cosmetic Dentistry make it to get past your fear and get on track for healthy teeth and gums.
It makes me so happy you had a good experience. I understand how difficult dental visits can be and I’m proud of my team for making you feel comfortable! Thank you
Fantastic experience: Always treated very nicely, by staff. Love Katie as my hygienist. Dr. Jarrell is great. Always kind and makes you feel very comfortable, no matter what procedure she doing.
We love you Miss Debbie!
Fantastic experience: The experience was excellent.The staff was knowledgeable and helpful and friendly.People at the front desk were courteous and kind.I have every confidence in Dr J.
Hi Alan. I’m so happy the front desk team did a good job. Thank you!
Fantastic experience: Everyone in the office is so sweet and kind. My family and I felt very welcomed.
That’s our goal! Thank you for your trust in us
Fantastic experience: I went today for my new patient visit. This team is very thorough and gentle. I appreciate the sensitivity to my anxiety with the dentist.
We will do our very best to help you be comfortable for your procedures. I appreciate your positive feedback. Thank you!
Fantastic experience: Everyone was very considerate in the office from the dental hygienist and dentist to the office staff. This office is always pleasant to visit.
I’m so happy to hear you had a good experience Jeanne. Thank you
Fantastic experience: Loved the office. The staff is sweet. I am anxious about dentists but felt completely comfortable here.
I’m so happy you had a good experience. Thank you for trusting us with your care
Fantastic experience: This place is the paradise of dental offices! Awesome staff that actually listen and care about you! I would recommend anyone that I can.
Thank you Rodnie! Our pleasure! Glad to hear the team did a great job!
Fantastic experience: Love love Dr Jarrell’s office! My dental assistant was awesome today!!! Thanks Melissa and Mattison!!!!
Mattison is awesome (just like her mom!)
Fantastic experience: The nurse was very informative Thank you that’s what Teresa needs. Everything needs explained Thank You.
Glad to hear you had a good experience. Thank you for your feedback. We appreciate you!
Fantastic experience: Today I was a patient and I can tell you the friendliness is overwhelming very nice! The facility very clean and easy assessability to get to parking lot into building .well-maintained in the front lobby very welcoming . The care I received today was five stars plus great job to ALL .
Fantastic experience: Dr White is an amazing dentist. Very professional yet very kind and personable and has amazing bedside manners. She’s gentle and explains everything she’s doing. True asset and I highly recommend her!! Also Victoria was professional and kind.
Thank you!!! I will praise Dr. White and Victoria. They are both GREAT!
Fantastic experience: I recently finished most of my restoration for my teeth and Dr. White did a great job. I want to thank her very much. Also, all of her assistants and hygienists really do a great job. Thx Highly recommended from me, Curt
This is Dr White, I’m so happy to hear you had a great experience. You’re the best!
Fantastic experience: Thank you Dr. Jarrell and staff for making me the patient of the day. You and your staff does a wonderful job. Nice to meet Tina, Welcome!
Thank you Keith
Fantastic experience: First time patient yesterday, and everyone was so welcoming and friendly & they gave me a “welcome goody bag.” Lete, Mattison, Dr. Hannah, & Delaney were wonderful and explained everything they did, said, and charted. They started off my visit by giving me a tour of the office and I thought that was unique because most other offices don’t do that. The vibes were definitely there. Can’t wait to go back in July to continue my treatment plan.
Thank you Faith! I will be sure to let Lete, Mattison, Dr. White and Delaney know they did a great job!
Fantastic experience: Everyone is so friendly and nice Would recommend them to anyone
Thank you Kenneth. I’m so happy to hear you had a good experience! Kudos to the team!
Fantastic experience: They are very thorough with the options that they have available. Explain the differences of each options, pros and cons. And their options could fit many different budgets. I’ll be back to get my teeth taken care of real soon. Thanks everyone at Jarreli Dental.
Thanks Neil. Looking forward to seeing you again
Fantastic experience: Love this place. My Denist is awesome. I've always been scared of denist, but dr G made me soo comfortable and at ease. I had alot of dental work done an not once was i in any pain.... well the shots.,but other than that I was fine. She's took her time to make sure my dentures fit, an always with a smile. I'd recommend Jarrells denist office to anyone. Especially if you fear a denist.
Dr G is really nice. I’m so glad you had a good experience. Thank you Suzanne!
Fantastic experience: Friendly staff, and they know what they’re doing. They have been talking care of my teeth for over 10 years! I highly recommend for your dental needs.
Fantastic experience: Thank you soooo very much for squeezing me in to seeing Dr. White this morning after loosing a piece of my molar last night! The staff was so kind, caring and efficient in giving me a crown for that tooth. It was a true blessing. I am very grateful. Thank you again. Lori Overdeck
Thank you Lori! I am sorry I missed seeing you. ❤️
Fantastic experience: Dentists offices are some I wish not to visit, as my teeth have alway given me issues, especially while in military. However, my issues have gotten extreme, and I couldn’t put off making this visit (and more to come). Dr Jerrell’s office, her staff and especially Dr Hannah White, have all been so kind and generous, that it makes me feel more comfortable to visit. With their kindness, im glad to make this decision to pick their office for my procedures and look forward to their professionalism! Definitely a right choice!! Thank you Dr Hannah White!! Update** 12/01/21 - the day I had 18 teeth pulled (due to prior military fillings/which in time came loose, cavities, etc, and overall not worth saving). Had dentures put in right away, and 3.5 months later, gums healed, dentures hardlined to fit comfortably and I couldn’t be more pleased! Let me just say that “all” staff members knew my name, greeted me once inside and made me feel very comfortable. Embarrassed by my bad teeth, to no teeth, Dr Hannah White, Victoria, Kara and Cheyenne all overlooked my embarrassment and made me feel very comfortable! They made me feel like I was part of their family. If you need dental care, Dr Jarrell’s office is the place you need to go!!! Update 4/18/25** I am back again, 3.5 years later with dentures and the ones I bought, are now defective. My bottom dentures are starting to crack, definitely wearing the teeth down to point I need new ones and one tooth on top molar is starting to separate from the gum line. I do need new ones, but my current insurance won’t cover new until after 5 years. So, have to settle for a reline, or send them to “shop” to get repaired until I can afford new ones. Cheyenne remembered me and brought me in for consult. Took 3D pics of dentures, verified with Dr White who as always, very sweet, kind and very generous. After explaining what the out of pocket costs would be, I chose to wait another year n half. The whole staff here always made me feel comfortable, always tentative to my needs and made me feel like family! Whatever your needs are, this office will welcome you with open arms! If you need dental work, there is no other choice! I’m very satisfied with everyone here! Update 5/19/2025 Back in the office for a “reline”, where they add to my dentures to make them fit more snugly. Along with sending them out to their “repair shop” to fix my issues I previously mentioned, will have to do without them until tomorrow. Soft dinner tonight! I forgot to ask Dr White that since there’s “fix-a-dent” to keep dentures in, how bout “Rent-a-Dent”, where you rent a set when yours go to the shop?!. Anyway, I will forever recommend this office and their amazing staff for what they do for us clients! They are about our comfort and smiles!
Fantastic experience: I really enjoy this office. Everyone always has a smile, a pleasant tone, & very helpful. DR JARRELL she always of happy spirits.
Hi Nico! Thanks for choosing our office!!!
Fantastic experience: The process of fixing my chipped tooth was easy and painless. And the numbing was very minimal.
Thanks Chad. We always enjoy seeing you!
Fantastic experience: The staff are amazing. They treat you like a person and not just a number. Would highly recommend to everyone.
Thank you for the positive comments! I’m so pleased you had a good experience!
Fantastic experience: Everyone is so friendly and helpful! My three boys have no complaints and that’s AWESOME!!
It’s AWESOME that your sons are happy! Thank you!
Fantastic experience: Always friendly. I never have to wait long. Relatively pain free. I've been going to them for years.
Thank you! Very pleased the team is taking good care of you!
Fantastic experience: I've been going there many years. Everyone there is very pleasant and professional. I would highly recommend these professionals to everyone.
Glad you had a good experience! Thank you Larry for giving us the opportunity to help you.
Fantastic experience: Everyone was so friendly and explained everything they were going to do. I needed some estimates for different procedures and received those quickly. The dentists and hygienist were very knowledgeable and professional. I would definitely recommend.
So pleased you had a good experience! We understand that going to the dentist can be stressful. Thank you for the positive review.
Fantastic experience: They made me feel very comfortable. I was in and out quickly. No pain.
So happy to hear you had a good experience! Thank you for choosing our team
Fantastic experience: The staff is incredible. I highly recommend if you are looking for a professional and personal touch to your care.
Fantastic experience: This office is top notch!!!! The staff is knowledgeable, kind and helps you with anything. My dentist, Dr Melissa is always keeping up with the latest dental technology. I can tell she LOVES what she does!!! I absolutely love my smile because of this office.
I’m so happy you LOVE your smile!!!
Fantastic experience: Tina was very friendly and nice. DR White was very thorough in checking my teeth. I never liked going to the Dentist, but I do now because you're painless.
Thank you Dawn for allowing us to help you.
Fantastic experience: The dental hygienist named Tina did a wonderful job cleaning my teeth. It didn't hurt at all. Dr. White was very nice. Actually everyone that works there are very friendly. I enjoy going to the dentist now because there is no pain.
I am so happy you had a good experience Jeanetta. Thank you so much for the positive review. I will be sure to tell Tina “great job.”
Fantastic experience: Love this place! Been here a couple times and it’s always been a great experience! Ive never been a fan of the dentist office but when the employees are so nice and friendly it’s like I wasn’t at the dentist. Would 100% recommend, and would give 5 stars to everyone there!
You made my day! I am so happy our team took great care of you. Thank you for the positive review.
Fantastic experience: The best care! Kind and genuine from scheduling to greeting to care to post op. It was recommended I go there and I am thrilled to be a new client.
Hi Angela. I am so happy my team took such good care of you. Thank you so much for the positive review. We will always do our best to help you.
Fantastic experience: Wonderful! A dentist that truly cares!!! Thank you so much! They were very kind, nice and professional with a tender loving touch!
Fantastic experience: I had a very good time. Everyone was very knowledgable and very patient with me. They gave me many options to take for my dental care. Gave me many choices to take. I look forward to my next visit.
I am really pleased. You had a good visit Ronnie. Thank you for choosing our office to help you.
Fantastic experience: Best dental office in town! The staff are all so amazing and such kind people. They all make you feel welcome and comfortable when you are there.
I’m so happy the team is treating you great!!!
Fantastic experience: Dr. Melissa Jarrell is knowledgeable and empathetic. I have always felt uneasy at the dentist, but her and her staff made me feel comfortable and at ease. It had been years since I had been to the dentist due to insurance issues, and I never felt judged or looked down on. I will be a patient as long as I live in the state!
I’m so happy you had a good experience! Thank you
Fantastic experience: Very professional atmosphere and the dental assistant that was with me for my new patient appointment was very informative and kind. Looking forward to continuing services with this provider!
Fantastic experience: Started going here when I had a tooth break last year. I’ve always hated going to the dentist and hadn’t gone in several years. Dr. Jarrell and Dr. White and all the staff have been absolutely amazing to work with and I’m no longer afraid of the dentist.
I’m really happy to read that you had a good experience. I will be sure to let Dr White and the team to keep up the good work!
Fantastic experience: Beautiful people from recipients check in wink:) To gifted Techs cleaning you're teeth...I could not be happier with my visits to family dentistry...Again Beautiful people that care....
Thank you for sharing
Fantastic experience: Excellent visit placing my temporary crown. Hardly felt a thing!!! Got right in and fits great! January 2, 2025 i had my cleaning and X-rays my hygienist was very sweet , gentle and swift and I always love to hear how pretty my teeth are!
Fantastic experience: Went in to have a chipped tooth repaired and Dr. White and her assistant did a wonderful and painless repair and had me out the door in no time. I have never had a bad experience at Dr. Melissa Jerrell's in over 20 years of being a patient.
Fantastic experience: Wonderful and quick dental cleaning with friendly staff! Tina was a fantastic hygienist and chatted with me through the whole visit. Overall, it was a great experience!
I will be sure to let Tina know she did a great job. Thank you Tate!
Fantastic experience: I can't say enough wonderful things about the entire staff! They go above and beyond to make you feel so comfortable from the time you walk in until you leave. Dr. Jarrell even called to check and see how I was and if I had any questions or concerns. I will definitely refer anyone else I know needing a dentist to go there. Thank you for all you do!
Fantastic experience: There are just no words to say how hard Dr. Jarrell and all of her staff work to please you and get the best quality of dental work there is she has gone above and beyond, and I am so grateful trying to help me save money with partial that I have had for quite a while so we are going to try one more time to see if we can get it to work before we have to wind up getting a new one! if you ever need a dentist that is caring and kind this is a place to go without a doubt!!!!!
Hi Linda. Thank you! I always enjoy visiting with you!
Fantastic experience: Kokomo is very fortunate Dr. Jarrell chose us for her home, and her staff always provide excellent, professional service, and care! Rebecca, the OfficeManager is awesome, and we love our Hygienist, Katie!
Fantastic experience: The dental assistant Cheyenne was amazing. She was so patient with my daughter. I cannot express how great she is at her job. Dr Jarrell as always was also great!
I agree! Sheyenne is a wonderful Dental Assistant. We are so lucky to have her on our team and helping our patients. Thank you so much for the positive words.
Fantastic experience: No one looks forward to going to the dentist but Dr. Jarrell and team do such an amazing job of customer care. This time I was seen by Dr. White along with dental assistant Rachel. I had to have a tooth pulled among other thing but they both made me feel so relaxed and at ease. Dr. White followed up with a call the next day to make sure I was OK. Rachel goes above and beyond explaining all details of the visit and aftercare instructions. The whole office is amazing and you can tell that it is genuine and that they care for their patients. That goes a long way and I highly recommend them for all dental needs. This team is awesome and while I can't say I am looking forward to my next visit I will say with certainty that I no longer dread going to the dentist and I have complete confidence that I will be in good hands. So refreshing to see a company that really goes out of their way to make a customers feel like we are their top priority. I can't recommend them enough. Again, no one looks forward to going to the dentist but since it is a necessity, this is the place to go. Well done!
Hi Tony. You made our day! Thank you for the positive words. Dr. White and Rachel are both great!
Fantastic experience: Always great, friendly service. I had some work done at another dental office in town earlier this year, and Dr. Jarrell & Dr. White have been great about helping get it all sorted out. Couldn't recommend a better dentist!
Fantastic experience: Incredibly friendly and welcoming, and they went above and beyond to make sure I was comfortable. After having a bad experience at the last dentist I visited, this clinic was a breath of fresh air, and I’ll definitely be back again!
Fantastic experience: Great first time at Dr. Jarrell office. Very professional and courteous. Would recommend to anyone needing dentistry work done.
I am so pleased you had a good experience. Thank you!
Fantastic experience: People in this office are not just friendly and supportive. I have a better attitude toward the skill and learning of high quality dentistry. 10/2/24 My 3rd visit in this office only reinforces my admiration of this group’s determination to give the best care possible. No smoke and mirrors or con jobs here.
Thank you! I’m so pleased you had a good experience
Fantastic experience: Great service! Great customer service! SO FRIENDLY! All of their amenities please ease the anxiety of going to the dentist every time!! KATIE IS ABSOLUTELY AMAZING! She makes me look forward to go to the dentist!!
Fantastic experience: I don't know how many people can say honestly that they *enjoy* visiting the dentist!! The accommodations, kindness, and accessibility of care available at this office is unparalleled. I hope every member of the staff wins the lottery, because they deserve it.
Fantastic experience: It has been my Dental Place for years and Love Dr Jarrell and the staff.All are so kind and helpful. My place for my Dental needs as long as I Am able. Always recommend them to people.
Thank you Karen ❤️
Fantastic experience: From the minute you walk through the door and see the amazing ladies at check in, to the time you leave it is the absolute best experience. Dr. Jarrell and Dr. White do such a wonderful job. All the staff are so friendly and helpful. They are great with children and help make everyone feel at ease about being at the dentist.
I’m so happy you had a good experience. Thank you Joanne.
Fantastic experience: The staff was so friendly and happy to be any assistance. The girls were smiles and carried on conversations as though we knew eachother as friends. The dentist is very sweet and really is concerned about what you want done and what they can do. Beautiful office. I will return happily.
We enjoyed helping you Wendy. Thank you!
Fantastic experience: I love Dr. White as a dentist, she went above and beyond the other day to get me in quickly and solve my problem. Love Jarrell dentistry I've have saw all the dentist in the practice and they are each very good dentist, and I would recommend any of them.
I will be sure to thank Dr. White for taking good care of you. We appreciate the feedback.
Fantastic experience: I did lots l research on a dental place in Kokomo as we moved here less than a year ago & needed a new dentist (plus I hadn’t gone in YEARS). I have high anxiety & was super anxious for my appt (plus a new place at that). Let’s just say I am thrilled with this place. Super relaxed environment, everyone is very friendly, wasn’t judge at all for giving them a heads up about being anxious or the fact it had been so long since I’ve been. Have already recommended to a few people because I love it here. Surprisingly, looking forward to my 6 month cleaning appointment. Thanks!
I’m so pleased we did a good job for you Katelyn. Thank you for the positive feedback. We are happy to help and we welcome new patients!
Fantastic experience: Dr. Melissa Jarrell and her team are the absolute best! I have had a lot of trauma with dentists in my childhood. It took me about 8 years as an adult to make it into the dentist. They made me feel comfortable and were very accommodating to my needs as a patient. I haven’t missed a cleaning in over 2 years now because of their hospitality and care. I recommend them to anyone and everyone. Also, Katie is the absolute best!
Katie is amazing! Keep up the good work. You are a superstar patient!
Fantastic experience: From the time I walked in, I felt comfortable. The dental assistant, Erica, was absolutely wonderful. Most kind.thoughtful, helpful, ,& considerate. Really appreciated her so much. Dr. White listened, very knowledgeable & helpful. Looking forward to seeing her again. Everyone in the office was kind, very pleasant, made me feel at ease. Thanks to all of you. And again I want to say how thankful I am to Erica, she is truly a good & thoughtful person, who really cares s lot about what she is doing & for the patient. Very knowledgeable. Thank you all so much. Deb Bratcher I have been going to see Dr. White for only the last couple of years. Each visit, I have been treated with smiles from all who work there. Dr. White makes sure you understand all that is going on, as well as the dental assistance do. I highly recommend this dental office. Always getting a warm welcome, going out of their way to help you. Just a very friendly atmosphere with a lot of friendly and caring people. Thank you for all your help, for listening and for caring about all my needs. This is a very close knit office.
Fantastic experience: Dr. Melissa Jarrell really does a great job of caring for her patients and wanting them to have a beautiful healthy smile. I really do appreciate her.
We appreciate you as well. Thank you for the nice words. I will always do my best!
Fantastic experience: Called the office and was given an appointment very quickly as a new patient. Went in for appointment and was given a tour of the entire facility and what they can do for all of your dentistry needs. Took xrays and spoke with Dr. White and was taken care of extremely well. Loved the entire staff. I can say they honestly care and have compassion for their patients.
Thank you so much for the kind words. I will be sure to tell Dr White and team to keep up great work and thank them for taking great care of our patients.
Negative experience: Warning BEWARE this DENTIST is not professional when regarding billing issues with your insurance. I had to pay over $371.00 for x-rays and standard cleaning which should have been 100% covered, but I got stuck with the bill for $371.21 because this dentist office took all my insurance information but they obviously never confirmed with my insurance that they actually would cover services. I am retired military and my dental insurance is thru TRICARE FEDERAL AETNA insurance, but this office obviously does not accept this insurance as they are considered out-of-network for AETNA, even though it is federal government dental insurance. If this dental office was completely transparent and professional they would have explained to me initially that they are not in network with AETNA, and that their services would not be covered. I gave them my insurance information three times, but they obviously never contacted AETNA to make sure services would be 100% covered. They of course demand payment, but is it fair? What if I refused to pay on grounds that they were not up front about not being in-network with AETNA FEDERAL INSURANCE??? If they would have just told me up front, then I would have found another dentist and I would have saved $371. I am retired and on a fixed income, something here just doesn't seem right.
I am sorry we did not provide you with the expected level of service. Please contact my office directly so that we can make this right. I will let my office manager know to expect your call.
Fantastic experience: The staff was very accommodating. Collette did a nice and comfortable job on my cleaning. Dr White helped me with information regarding an oral appliance and cleared up all of my questions. Very nice visit.
Fantastic experience: This is the best dentistry care that I have ever received. These ladies go above and beyond to ensure your comfort and reduce the anxiety. I would definitely recommend them to anyone. They are amazing!!!
Thank you Dianna. We are very pleased you are happy.
Fantastic experience: I absolutely had the best cleaning today. The staff is so polite. Tallie, my hygienist, is the best. Dr. Griebenow took care of a small issue, very happy with results. Thank for my stress free visit!
Merry Christmas Gina! I’m so happy my team treated you well!
Fantastic experience: Fabulous people. Dr White is very compassionate and knowledgeable. The staff is great and very kind. Rachael is a very efficient assistant and kind. I would recommend this practice to anyone.Adding this update to my first review...I could not believe the professionalism and dedication of Dr. White and her staff and all the other staff in the office toward me. I was made to feel like I was the most important person and all my needs were met. If anyone needs a great Dentistry, this is one that should be at the top of the list. I PRAY A BLESSING ON THE ALL THE DOCTORS AND THE WHOLE STAFF. YOU ALL ROCK!!!
Thank you David. I will be sure to tell Rachel and Dr. White thank you for taking such good care of you and “job well done!”
Fantastic experience: Clean Yo Teeth!!!! We only receive one set so take care of those suckers!!!! These folks are the best in the business, so don’t hesitate make your appointment now!! A real asset to Kokomo!
Thanks for choosing us John!
Fantastic experience: Family & Cosmetic Dentistry ALWAYS gets 5Stars from me, because I have never had a bad experience, of any kind/type/sort, in all of the years that I have been a patient, there. I have the absolute best Dental Tech, there is. Never once, has she caused me any pain, when cleaning my teeth, and that is a big 5 Star accomplishment, by itself. Dr Jarrell or one of the other Dr’s always comes and does a physical/visual exam of my teeth and gums, and that just adds to the overall experience of being there. Most people hate going to see the Dentist…..but I don’t have that problem. My Dental Tech and the Doctor’s there, make sure of that! Steve Cowan
I’m so happy you had a good experience Steve. Thank you for choosing us!
Positive experience: EDITED REVIEW: Originally gave 1 star (see reason below, from original review). The office contacted me to correct this issue, which I appreciate. 4 stars for the friendliness and care of the staff - everyone we encountered was very professional and pleasant. My only recommendation is to be sure they are in-network with your insurance so that you don’t end up with an unexpected bill, because it can be confusing when the office says “they take all insurances”. The provider we saw was fine in handling my 2.5 yr old for her first “dental” appointment. The problem I have is when I scheduled the appointment, I was told they are in network with my insurance. Only to find out now that they are NOT in network, but “they take my insurance” and now I have $130 bill for a 10 minute appointment for my toddler. This should’ve been made clear upfront when I scheduled because paying $130 to simply get my toddler acclimated to the dentist is ridiculous.
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