Front Street Family Dentistry
Information about Front Street Family Dentistry
34747, Kissimmee
Opening hours
- sunday: (closed)
- monday: 6:30-16h
- tuesday: 6:30-16h
- wednesday: 6:30-16h
- thursday: 6:30-16h
- friday: 7h-16h
- saturday: (closed)
Front Street Family Dentistry offers comprehensive dental care to patients of all ages in Celebration, FL. Our doctors are known for their gentle and caring demeanor, and are passionate about providing high quality dental care. Combining advanced technology and years of dentistry experience, we are here to help patients achieve optimal oral health in a welcoming, comfortable environment.
Our comment from Best Dentists Club about Front Street Family Dentistry:
Front Street Family Dentistry is renowned for its excellent patient care and friendly atmosphere. Many users rave about the staff's professionalism and attentiveness, emphasizing the comforting environment that helps ease dental anxiety. The team, including Dr. Negron and Dr. Rodriguez, is praised for their thoroughness and genuine concern for patient well-being. The following points highlight the strengths of this practice:
- Welcoming Staff: The team is consistently described as kind, compassionate, and efficient, making patients feel valued and comfortable during their visits.
- High-Quality Dental Care: Many reviews commend the quality of care and the advanced techniques used, reflecting the practice's commitment to excellence.
- Emergency Care: Front Street Family Dentistry is recognized for accommodating urgent dental needs efficiently, often fitting in emergency appointments promptly.
- Positive Experiences: Clients appreciate the time taken to explain procedures and ensure that patients are relaxed and informed throughout their treatment.
Overall, Front Street Family Dentistry enjoys a solid reputation among its patients, with many expressing gratitude for the compassionate care received. If you're looking for a dental practice that prioritizes patient comfort and quality service, this office may be a great choice.
Front Street Family Dentistry: Reviews
Negative experience: Upselling and over-pricing are enacted here. Actual providers are excellent. Double check your insurance benefits because if it's partially paid, you will pay more here (for convenience, location, and intense interest on cosmetic vs practical dentistry).
We are sorry to hear about these concerns. We would love the opportunity to discuss the details of this review further. Please call us at 407-566-1146, and we’d be happy to speak with you. Thank you.
Fantastic experience: It was my first time yesterday with the Front Street Family Dentistry. Because of really bad childhood experiences with my previous dentist, I get really nervous when I have to go to the dentist. But the patient front desk staff Karen, and cleaning specialist Betty and Dr Veronica made the experience an awesome one. I highly recommend them, 100%. Thank you for everything.
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Negative experience: My family and I have been patients here for 5 years, which is what makes this experience so upsetting. Over the last year or so, I've had ongoing billing concerns and repeatedly asked for clear, itemized explanations so I could understand what insurance had covered and what I actually owed. I fully understand that insurance coverage is estimated and can change. However, despite multiple requests and follow-ups, getting straightforward answers required far more effort than it should have. I was told my account needed to be audited, yet the process dragged on for months and the information I received remained inconsistent and unclear. Each time I questioned the balance, the amount changed, but no clear explanation was provided. Today I asked about the audit again and was finally contacted with the review. I don't agree with the balance, but ultimately decided to pay it and part ways. My review reflects the overall experience of months of inconsistent information and difficulty getting clear answers. Being contacted at the end does not change that process or how it was handled. After months of unanswered questions, delayed audits, and shifting balances, my trust in this practice was seriously damaged. That is not something I expected after being a patient for so many years.
We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; we’ll be sure to take the details of your review back to our team.
Fantastic experience: We have been going to Front Street Family Dentristry do several years, and have never been disappointed with the quality of care we receive. Office staff are always friendly and efficient, the clinic is always spotlessly clean, and the equipment is cutting-edge new. I just went back today for my semi-annual exam, and nothing has changed: friendly and professional staff and super-cleanliness. The quality of service continues, but cost of that service may soon price me out.
Our patients mean the world to us. Thank you so much!
Fantastic experience: This is the best Dentist office anywhere. The whole team is great, a special shout out to Dr. Rodriguez and to hygienist Stephanie. 5 stars!
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Fantastic experience: Dr Negron, Julie and Chloe were absolutely wonderful to me. I had a crown prep and they made it so easy. Great work, no pain and we have a great time getting acquainted. Great great experience. Brian S Dreibelbis
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Fantastic experience: They got me in right away for a slight dental emergency while I am here on vacation. Clean, professional and courteous. Great experience!
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Fantastic experience: I Love this Dentist! I seriously recommend them to everyone- kind, patient, attentive and their doctors are on the cutting edge of dentistry when it comes to providing solutions. This is the first doctor who actually provided me a solution to my TMJ that worked. Plus I have sensory issues and whether it's the hygienist for a treatment or a dental procedure with Dr.Negron, the staff prioritizes my comfort and safety above all else. Cannot say enough good things about this practice.
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Fantastic experience: The staff at Front Street is always very friendly and great at what they do! We have been patients of Dr. Negron and Dr. Rodriguez for 10 years and they are amazing.
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Fantastic experience: Dr. Negron always has a wonderful disposition and explains everything in a way that soothes my anxiety. I know I am in good hands, especially when it comes to dental emergencies. Love this place.
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Fantastic experience: Tahlie is great. She knows what she is doing and explains everything.
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Fantastic experience: I appreciate the thoroughness and skill of the hygienist, Betty, and that the dentist also came into my cleaning appointment to check for any changes since last visit.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Excellent team of professionals, always making sure your oral health is good. Love Dr.Negron.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: Please don’t go here. I got charged 250%+ of what I agreed to pay on the day of service. I came in for a first time visit cleaning, and whatever the insurance did not cover at the time, I paid $100+. However, two months later, I received a bill charging me for another $250+ because they had to update the pricing??? I would never have chosen this place if I knew that a simple cleaning would cost me $350+ Thank you.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Fantastic experience: Awesome experience, super fast care and good prices
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: The staff person taking X-rays and the hygienist were both caring and professional. After being at the office for almost 2 hours I expected to get a teeth cleaning not to be handed paperwork outlining costs for a “deep cleaning” for $1,750. They advertise X-rays, exam and teeth cleaning intro for $159. The dentist also suggested I get 2 crowns for an additional $4,000. Would I come back and trust this office with my dental care, hardly. My last deep cleaning in a very competent dental office in Miami Beach cost a fraction!
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: So far good but there are more things to be done.
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Fantastic experience: I recently moved to the area and wanted to find a dentist like the one I had for over 15 years. I succeeded in finding one with Front Steet Family dentistry. Everyone was very friendly and helpful. I had step by step explanations of what was being done. I would highly recommend Front Street Family Dentistry for your dental needs.
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Negative experience: Went for a new patient exam here and wow - absolutely a complete and total scam! After sitting in the chair waiting to get a cleaning for 30 minutes, they came back with an outrageous estimate and then sent me on my way when I refused. Staff seems like they could care less about their patients.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Negative experience: I left my first visit to this office quite disappointed. I ended up paying over $200, which has never happened to me at a routine dental visit before. I take good care of my oral hygiene and stay consistent with my appointments, so this was very unexpected. They performed a so-called “cancer screening” that wasn’t part of the regular exam, yet it only consisted of shining a light in my mouth. Which they charged me $58 for. When I spoke to my insurance, they were even confused as to why this service was being billed in a routine examination. In my past dental experiences, the dentist has always checked for abnormalities during a standard exam. Here, however, I spent less than five minutes with Dr. Negron, and the only topic of discussion was Invisalign. From the moment I sat down, the focus felt more like a sales pitch than dental care. The hygienist immediately began taking photos to feed into an Invisalign simulator—even though my teeth are relatively straight. I’ve never had another dentist push Invisalign on me this aggressively. Overall, the experience felt more focused on upselling than on genuine dental care, and I don’t plan on returning to this office. Update 9/25/2025: I had to return 2 days after my initial appointment due to an allergic reaction I experienced from Regen medication applied on 1 tooth. This appointment began on the topic of Invisalign instead of my concerns, which takes me back to this being a sales pitch. I’m convinced the hygienist receive commission from how much this is pushed on the patients. My concerns with this medication began at my original appointment as side effects began almost immediately but the hygienist brushed it off. Before any action was taken on my wound caused by the medication, I was met again with a treatment plan over $100. If it wasn’t for the fact that I have never encountered symptoms of this matter and I was truly concerned, I wouldn’t have returned to this office. In less than 3 days I’ve been charged over $300 for something that was supposed to be a routine visit. Again, I have been a person to always take care of my oral health and have never had to pay for any additional services during my routine visits. I’m truly disappointed and would not recommend this office.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please call our office directly, and we’d be happy to discuss the details of this review with you.
Fantastic experience: I loved the entire staff especially Dr. Negron and the dental assistant Melissa. They both have great personality. They were very knowledgeable, kind and gentle. I give them 100 out of 100
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: This is an amazing dental practice. I called them because I was having an emergency and I couldn't get into my regular dentist, they got me in right away. They went over a plan with me and immediately got started. They are all so super pleasant that I just really enjoyed myself at the dentist office. Even though I am a new patient they make you feel like you have been a patient of theirs for years. Dr. Negron has a great understanding of the extenuating circumstances that I have that causes me to have dental issues and that makes me feel very comfortable with him. The assistants and office staff are top notch. I will be sticking with them in the future.
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Fantastic experience: I've updated my review: this dr and staff are great and care about their patients. I was able to get my dental issue fixed and my dr is so nice and funny as hell. I will be back and recommend this office to my friends and family
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: Happy I found front street dentistry. Happy with my hygienist
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Negative experience: ⚠️ Read this before booking an appointment here. ⚠️ I’ve been going to this dentist for about a year, and from my very first visit, they repeatedly told me I needed sealants on every tooth “for preventative reasons.” My teeth have always been healthy, so I declined. At my most recent cleaning, they told me I had three “areas of decay.” When I asked if these were cavities, they refused to give me a straight answer—only repeating “areas of decay.” I was shocked because I rarely get cavities, but I trusted their judgment and booked fillings. On the day of my appointment, I told them I always require extra anesthetic and specifically asked to be fully numbed upfront. They reassured me I wouldn’t feel a thing. Instead, they had to stop multiple times during the procedure to re-numb me because I could feel the drill. This was painful, frustrating, and completely avoidable since I warned them ahead of time. At the end of the filling, I was suddenly told I needed three more fillings on the other side of my mouth. Again, when I asked if these were cavities, they refused to call them that—only saying “areas of decay.” None of this was mentioned at my cleaning or written in my paperwork. The lack of transparency left me upset and crying in my car after the appointment. Because of this, I got a second opinion from a new dentist who reviewed new X-rays. The new dentist confirmed my teeth are perfectly healthy and I have zero cavities. They explained I only have minor demineralization, which can remain stable for decades with good hygiene. This place should be ashamed of themselves. They prey on patients with scare tactics, hide behind vague language like “areas of decay,” and push unnecessary, painful, and expensive procedures. I walked out feeling scammed, manipulated, and completely betrayed. No one deserves to be treated this way at a healthcare provider. If you value your health, money, and peace of mind—stay far away from this office.
Thank you for taking the time to provide your feedback. We cannot engage in patient-specific conversations online, but we welcome the opportunity to speak with you directly. Please call us at 407-566-1146, and we’d be happy to discuss the details of this review. Thank you.
Fantastic experience: Dr. Negron and his staff are the best! The service that they provide is more than five stars! Never doubt to get your perfect smile in this office
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Fantastic experience: Great hygienists! Ben coming here for years and never a bad experience.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Negative experience: This dentist office and its employees are a group of unskilled workers and really try to scam us today with the old line can't read the x-ray's from another office. I truly believe that this should be investigated from the Better Business Bureau!!! How dare you take advantage of a SSD individual that would have trusted your word. My advocate was with me today and watched and listened by my side or they would have charged me for a service that I did not need!!! Again Claiming they can not read the x-rays provided. Unbelievable!!!!!!
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Negative experience: One of the worst dental offices! They are an in-network provider under United Health Care and tried to charge me more than what they are contractually are allowed to. They emailed me 3 weeks ago notifying me a balance of over 90 + days was due and needed to be paid. I called the office several times and they only answered my calls twice, once to tell me they would call me back later that day (5/30/25), which they never did, and then second when I had to call my insurance and the insurance company got them on the phone for me, just to tell me the balance was no longer due. Avoid this office, they try and cheat you out for money even when they have a contract with insurance networks. Adding some more details to this. They call me on 7/9/25 left me a voicemail to call them and left no detail as to why. I contacted them on 7/11/25 and no one picked up and I left a voicemail to call me back. No one has called me and I called today 7/23/25 and left another voicemail. It is almost impossible to get this office on the phone. They don’t send me emails and never call me back. The most unreliable dental office I have experienced.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 407-566-1146, and we’d be happy to discuss the details of this review with you.
Negative experience: Been going there for the past year and always felt something was off. They over-charge people and are NEVER transparent about the quotes and pricing. They pushed things on me, making me feel a sense of urgency when it was not necessary based on my prior dentist. The latest thing they tried to push on me was Invisalign (which I had already done 3 years ago) and gave me an outrageously high quote, when I asked for the breakdown of the “dentist portion” of the quote, they refused, so I asked for the doctor to give me a call so we could review it together and better understand what I’m paying for. They told me they don’t divulge the details of the quotes and that I should take it or leave it, I explained that it was not very conducive to good business practice and they practically hung up the phone on me while I was asking questions. The entire conversation is recorded and was very professional - nonetheless, I received a letter from them telling me I can’t go to them any longer and need to find another dentist. That alone says a ton about their work ethics and how they’re undoubtedly not used to people asking questions. If you go there make sure to not be taken advantage of, ask questions and get second opinions. Giving 2 stars instead of 1 because the hygienist who does cleanings was really nice! But the actual dentists and billing people in there are not worth it.
Thank you for reviewing our office. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Fantastic experience: What a wonderful practice. I found Front Street dental in an emergency - a friend suggested I call them. All the office staff was great. Compassionate, kind, and efficient. They did a fantastic job with managing any potential pain and anxiety! Stop avoiding the dentist and call Front Street Family dentistry. They are the best
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Fantastic experience: A seriously incredible practice. Absolutely amazing people. Beautiful office. I can’t say enough positive about this place. I was on vacation and had a dental emergency. This office fit me in within 2 hours of me calling. Sandra, Elena, and Dr. Rodriguez made me so comfortable and kept me smiling and laughing the entire visit. The price was incredibly fair. I highly recommend this office to anyone who lives nearby or anyone visiting in or around Orlando who needs a dentist. I would switch to this office if I didn’t live a plane ride away. Thank you Front Street Family Dentistry for saving my smile and my family vacation!
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Fantastic experience: The professionalism and friendliness of the whole team is outstanding. Dr. Negron is honest, straight forward, and never recommends unnecessary treatment. Dr. Negron recommended Invisalign for my 10 year old son. It's been less than 6 months and his teeth are almost straight, and his confidence is showing! We couldn't be happier!
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Fantastic experience: I was very surprised at how serious they are at this. My old dentist did the bare minimum compared to these guys. Highly recommend this place for anyone looking for a local dentist for themselves or for their family
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Fantastic experience: Dr. Negron and his staff are amazing! I am not a fan of getting work done on my teeth, but I never hesitate to make an appointment at Front Street Family Dentistry. The staff and Dr. Negron make certain I am comfortable and relaxed throughout my visit.
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Fantastic experience: The staff at Front Street Dentistry are awesome — from the receptionists to the hygienists to my dentist, Dr. Rodriguez. Each appointment I have is always on time, pleasant and great music is played. I highly recommend you have your smile taken care of in this environment. Plus, they decorate the office for all holidays!
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Fantastic experience: All I could say is that when I arrived to Front street Family Dentistry ,I feel no stress and calm . They are like my family and I know, I'm in good hands. Professional and efficient . Thanks Family!
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Fantastic experience: Being a new resident, I decided on FSFD for my dental needs. My appointment was very satisfying. It was confirmed that my teeth required lots of treatment. However, Dr Rodriguez and her assistant who did x-rays were kind and reassuring with a touch of humor that said it's going to be alright. So I am happy to have found a new dentist and I look forward to my future visits. And I thank Dr. Rodriguez and the staff for their sincerity and making the process comfortable and enjoyable.
Our patients mean the world to us. Thank you so much!
Fantastic experience: Lay Lay is the best hygienist. She is thorough, careful, explains each step as she goes and she employs some innovative techniques to help those who have fears, have a strong gag reflex, etc. She is outstanding in her field. My husband and son commend the hygienists they see at Front Street, as well. I am not attempting to detract from others working there. I merely want to give a special shout-out to Lay Lay in order to let her bosses and others truly understand how good she is at what she does. She goes above and beyond every time yet remains efficient. I'd also like to mention Dr. Rodriguez. She is the doctor at Front Street with whom I have interacted. She is professional, personable and does an excellent job. I do not feel nickel and dimed at Front Street, which seems to be a common practice now-a-days. At every visit, they are not informing me that I need yet another service or procedure. I actually feel as if they tell me when there is an issue needing to be addressed, but when there are no issues, they don't try to fabricate issues. My family and I are very pleased with the hygienists and doctors at Front Street!
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Positive experience: I LOVE Dr. Rodriguez! I have been going there a couple of years now, and she has been amazing. She is funny, she is caring, but she does a great job with patients! However, the extremely frustrating part is with the accounting / and dental assistant coming in while you are waiting to get a procedure to collect the money owed before they do the procedure. They can't even wait until you are out of the chair to pay your bill. This just started with the visit yesterday. Yes, they have told me what it would cost so I could confirm or refuse treatment (because of cost), but to have to collect your payment method while you are in the chair, come on....
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Positive experience: Dr. Nordman is friendly and has a gentle touch when performing dental work. The dental hygienists do their jobs really well. The downside of this office is that they schedule your time with the doctor and the hygienist in two separate appointments and you must schedule these months in advance to have a chance at them being on the same day and time. Unless you live in Celebration, save yourself the headache of driving to their office twice and find a dentist who does things the standard way.
Thank you for reviewing our office. We strive to deliver the highest quality of dental care to our patients, so all feedback is extremely valuable to us. We will be sure to take the details of this review back to our team. Please contact our office directly at 407-566-1146, and we’d be happy to discuss the details of this review with you.
Fantastic experience: 10/10 recommend this dentist office! Not only were they all extremely nice , but I was in and out :) Betty, Angie, Dr. Rodriguez and Kayla were very kind and really made me feel comfortable. I’ve been going to this office for the past 3 years and I have never had a bad experience.
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Negative experience: Existing client….. Had a crown pop off late Friday night. Leaving town for 2 weeks Sunday morning. Called Saturday morning left a message on the emergency number/recording stated that it was an emergency for me and the fact I’m leaving town for 2 weeks, and waited…. Nothing. Called again at 1230, left same details and here it is Sunday morning I’m at the airport and not a single peep out of the dentist office. Would not recommend.
Thank you for your honest feedback. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 407-566-1146, and a member of our team will be happy to speak with you. Thank you.
Fantastic experience: Great staff, location and ambiance! Dr. Rodriguez and Betty are the dynamic duo! I've been under their care for 7 months and my teeth look amazing! Invisalign was easy and the team explained my journey and what to expect. Couldn't be more thankful to the Front St. team!
Thank you so much for the positive review. We're happy that you're happy! Have a great day!
Positive experience: I felt that I was very well taken care of and the Dental Assistant was very thorough and friendly! She made the rather awkward procedure as comfortable as possible. I have to say, however, that I didn’t find the music relaxing or enjoyable. Maybe earphones with a music choice? I really liked the outcome!!
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Fantastic experience: I just relocated here from Seattle WA and had a last-minute emergency that required to be seen by a dentist. I just went there this week and was so appreciative to be treated like a priority. The staff however was the team that brought on the magic! This dentist gained a customer for as long I’m in Florida. Thank you to the attendant and doctor!
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Fantastic experience: I really appreciate the staff and dentist Dr Rodriguez. They were thorough and transparent about my dental emergency.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: Excellent! Best dentist I’ve ever been to, hands down! The facility is small and quaint but it is not over-crowded; it is very inviting and unique. It is also really clean, which is very important to me. I can’t say enough about the staff! Professional, positive, friendly, knowledgeable, patient, understanding, caring, funny, and unlike any dentist staff I’ve ever experienced! I didn’t even want to leave when I was done! I recommend Front Street Dentistry 110% - you won’t be disappointed!
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Fantastic experience: Highly recommend Front Street Family Dentistry. I have been a patient for many years and adore both Dr. Negron and Dr. Rodriguez. Dr. Negron is my primary dentist, but Dr. Rodriguez (and Vinnie her wonderful dental assistant) stepped in this week while Dr. Negron was out of the office and took care of me. The hygienists, dental assistants, and all of the office staff are amazing!!
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Fantastic experience: I had an emergency dental issue. Next day appointment! From start to finish, front desk, Dr. and check out was Top Notch Service. I'm so thankful I went with Front Street Dental A Huge Thank You to the Entire Staff. You All made me feel welcome, comfortable, and ensured that I understood every step of the process. I was extremely well cared for. Highly Recommended ⭐️⭐️⭐️⭐️⭐️
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Fantastic experience: Such an amazing dentist office! I was treated with respect and you could tell the staff was loving veins a part of Front Street Dental!
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Negative experience: Terrible service and misinformation. Price gauging. We were on vacation and needed an emergency dentist to remove a wire from a retainer that had popped. We were referred to Front St as the “best” however, we quickly found out they only care about money. Wanting to charge $600+. This could have been a quick assist but they were not at all interested. They were disjointed and the front desk was lacking any real knowledge or ability to support. Super disappointing!
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Negative experience: I have had two of my sons seen by Dr Ivan Negron. At first Dr Negron was friendly and him and my wife all shared experiences from Machu Picchu, but after becoming his paying customers then Dr Negron said to me in Spanish in front of my wife and coworkers: "You are so negative! You are putting obstacles in my way!" I felt terrible. I asked what was negative? I did not notice anything negative I said. He just tapped my shoulder and left the room without saying what was negative or obstacles. His place is called Family Dentistry but it is far from being for family because they only have the adult size bitewing that cannot fit in a child's mouth. Almost every person at the clinic is in a bad mood and tells you the opposite of common sense. The lady taking my 8 year son's bitewing x-ray's gets so frustrated and lifts her hands giving up, when they don't even have the small tool to take x-rays for children that a pediatric dentist has. So they only charged me for the panoramic for my 8 year old. And for my 13 year old son they confused prices of Aetna and Cigna plans and the receptionist first says to pay $770 instead of $540, with no document at all in front of us, just presenting the credit card scanner, then they force you to pay ahead for fixing 3 cavities without being able to choose 1 or 2 cavities to fix depending what is more urgent. We were there yesterday for half an hour asking which cavity is small, which cavity is big, but they won't disclose this information and won't let me speak with the dentist. Dr Negron is hiding behind the office staff and won't disclose information about the cavities. Payment is requested first. The office manager lady said: "I can tell they are small cavities because the number of surfaces". All 3 cavities listed 2 surfaces. The manager can "tell" they are small cavities because all 3 cavities are listing 2 surfaces each. What a joke. She said the dentist cannot answer my questions because he is with other patients. And me, who is paying more than $1000 so far, does not count as a patient that can get questions answered. At the end when my wife and I offered just to pay the 3 cavities and move forward, the 3 cavities that they force to pay in advance prior to questions, the manager lady said she spoke with Dr Negron and he refused treatment and sent us out with a referral to get a second opinion. He would not disclose which cavity is urgent or small or partially doing a treatment. It's either all "cavities" they found, with no questions asked, or nothing at all. What an embarrassment of a place.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Fantastic experience: After going to this practice for over 7yr i wouldn’t go anywhere else. I recommend this office to all my family members and friends. Best dental office and doctors. Dr. Rodriguez is amazing she is careful and caring. I have severe dental anxiety she makes me feel at home. Go here if you want a dentist that cares about your oral health, is conservative and helps you prevent cavities. Betty the Hygienist is amazing as well. Fyi. If you are having issues calling just text them they answer right away.
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Negative experience: Literally the worst dentist. Walked in with zero pain, walked out and cant eat food. The dentist said if it hurts just call her. She wont respond, her name is Dr. Rodriguez. She comes in with a boat load of confidence, talks down to you saying she has this “new tech” like we dont understand, and thats her main sell. Dont get the phony stuff she tries to sell you. She is a complete fraud. I have now spent over 5000 dollars fixing what dr. Rodriguez messed up, and the most disrespectful part is she wont even answer my calls. Thanks for leaving me Dr. Rodriguez. Be warned shell do the same to you.
Negative experience: This morning, my husband called with an emergency: he had a broken tooth and was experiencing intense pain. Unfortunately, he was subjected to an unnecessarily long questionnaire. They informed him that the earliest appointment available was for the following day. The woman on the phone had a somewhat mocking tone and showed no intention of helping. It's difficult to understand how someone with that attitude can work in the healthcare field.
We’re sorry to hear about this. We will be sure to take the details of this review back to our team. We would love to speak with you directly regarding these concerns, and we are always open to partnering with you to find a solution. Please call us at 407-566-1146, and we’d be happy to resolve these concerns offline. Thank you.
Negative experience: Terrible experience. Did a terrible job. Literally ruined a tooth. Do NOT go to this office or see this dentist. You are risking great harm to yourself. We have called over 10 times and they won’t return our calls. Went in for a normal exam. We were told by another dentist there were 2 cavities that needed to be filled. That dentist was not in our network. Front street dental was. There, the dentist said 5 cavities needed to be filled. Tried to sell a bunch of preventative dental ungraded. There was no pain at all before seeing this dentist. After she filled 5 cavities although another dentist said there are only 2 … there is so much pain, can’t eat. They won’t take our calls and basically sent a link to root canal. Com. The office is so rude. Won’t take responsibility. Do not go to this dentist. They sell and treat non existent problems which causes problems. They will not help. Office manager has been called over 10 times without return call. DO not use this dentist. You are risking your health as we did. We are now forced to seek legal guidance due to to not returning our calls.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Fantastic experience: Excellent experience. Everyone at this dentist office was kind & skilled, from office personnel to doctors & technicians. I am a dentistry coward due to not-great past experiences. I was so appreciative of the professionalism & skill displayed, combined with the supportive & gentle care I received. I especially noticed that while the Dr. was working, his voice & demeanor toward his assistant was as soft & kind as to me, his patient. Best of all, the pain I feared was hardly noticeable. My thanks to everyone at Front Street Family Dentistry!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: A family member just left this office for a first time visit, I have worked in the dental industry for over 12 years, the add-ons that were not necessary or explained and not covered by insurance were staggering. I would seek your dental care elsewhere
Thank you for providing this feedback to us. Our team would love the opportunity to resolve this issue with you offline in a timely, professional manner. Please call our office directly at 407-566-1146, and we’d be happy to discuss the details of this review. Thank you for your time.
Negative experience: 2 minutes ago New ZERO STARS. I have had a tooth that has been causing issues and found out that I need a root canal. I informed this office that I was losing my insurance and had asked if they could help me get the crown put on before my insurance ran out. They made me wait almost 2 weeks because they kept trying to ask the dentist. I came in two times and the dentist told me to my face "please tell the front desk to make smaller payment arrangements with you." Each time I asked, they told me the dentist said it was not possible. He knew I was losing my insurance, am in extreme pain, am going through divorce and was only looking to have the payments broken up more so I could afford the crown. Not only did the dentist lie to my face by assuring me he would offer lower payment break downs so I could pay the full amount, just broken up more, he continued to tell the front desk to make sure I knew I had to get the crown within 30 days of the root canal. This dentist cares about absolutely nothing other than money. I have 3 friends and 4 family members who go to this office and am absolutely going to tell them about this so they continue to find another practice. Please do yourself a favor and go to a dentist who cares and do not go to this money grabbing place.
We cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 407-566-1146, and we’d be happy to speak with you. Thank you.
Fantastic experience: First visit and I loved the service, the office and the staff itself were so friendly and nice. I liked how transparent they were and that everything they recommended me to do as treatment, is actually needed. Thank you! Definitely invited to continue being a patient there + will now bring my husband.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Positive experience: I went for the first time to Front Street Family Dentistry in Celebration. Dentist Veronica L. Rodriguez was really friendly, also the staff. If you want to be treated with respect; ask for Dentist Veronica L Rodriguez. The only bad thing is that anybody offered me any type of payments plans even though I asked.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Positive experience: The dentist Dr Rodriguez is a delight, has a great musical voice while she does great dental work. The practice score is not higher because billing tends to charge more that’s required (frequent large credits that materialize only if I keep making appointments) and the practice has been hard to get a hold of to make appointments.
Thanks! We love our patients!
Fantastic experience: There was no wait. Clean office. Wonderful experience. Dr. Negron took time to explain everything to me in detail and made sure I was comfortable.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Fantastic experience: The most amazing staff I have ever met. Their kindness and patience go way above their duty. I am so grateful I found the perfect Dentist office.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Negative experience: Go elsewhere. I was looking to transfer as a patient from my previous office to this office. I called to ask questions regarding allergic reactions to certain products. The person didn't know the answer, but made my appointment and said someone would call me back. I got a call back the following day. I asked the same question to that person and she stated she didn't know and would have someone call me back. I explained that's what the lady the previous day stated. After finally getting the okay regarding my allergies, I let them know I only wanted to do a routine cleaning right now and nothing else, but that I had my records to send them. They stated all new patients are required to do xrays, otherwise they don't know how to treat them. I let her know I have my previous records already to provide. She stated, "we can't trust someone else's." She stated that they will not do my appointment without xrays, which I'm pretty sure is against state regulation. I hung up, called back, and had to leave a voicemail asking for an office manager to call me. Instead of getting a call back, I received a message that they canceled my appointment. It proved to me that I'd rather go elsewhere than come somewhere that treats patients this way, before they even walk through the door.
We appreciate your honest feedback, Rachel. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: I have a fear of dentist work. I can honestly tell you, I have never felt so comfortable. I have a lot of work to be done and the entire staff makes me feel so comfortable, from the office staff to the doctor. My daughter recommended this would be the dentist for me and I trust her with my life! I am very happy to say I finally found a dentist office that understands my anxiety and fears with the process.
We really appreciate you taking the time to leave this review. Thank you!
Positive experience: I have been going here for approximately 6 years now. Hygienist's overall have been good. However, It's difficult to get through on the phone, and many times no one calls back after leaving a detailed message. Billing my insurance has been wrong on many occasions, overcharging or not sending work to the insurance triggering deductibles which were already paid if the insurance was advised of previous work done. I do not like that they charge cancer screenings. In all my years I have never had a dentist who did not check my overall mouth for possible visual oral abnormalities such as discoloration or an abnoral growth.
Thank you! Your words are so kind.
Fantastic experience: Fabulous! Highest quality dental expertise along with interested listening & care of Dr Veronica nestled in a comfortable setting; staff professional & friendly reflection of leadership … a “hidden gem”
Thanks! We love our patients!
Fantastic experience: Always a great experience at Front Street Dentistry. Dr Veronica and Betty the hygienist are always friendly and point out the good and bad with my teeth. They give a very thorough exam. When I told the front desk I changed my insurance they said yeah we know and already updated your file. My wife and I both highly recommend Front Street Dentistry.
Thanks, we appreciate it so much!
Fantastic experience: Veronica R. is the best dentist that I have ever had! Shes professional, extremely thorough, and SHE REALLY CARES! So does her assistant!!! Assistant explains EVERYTHING to me in laymen terms.. so no surprises!! She's WONDERFUL! They are the best team ever!! Ive never fully trusted any dentist in my life (67 yrs young!) Veronica has managed to earn my trust! Fior the first time in my life, I go to the dentist anxiety free! I KNOW Im in goi hands! Shes a keeper! I hope I have her for my dentist the rest of my life!!
We love seeing these reviews! Thank you!
Negative experience: I have great insurance, scheduled teeth cleaning. Morning of cleaning, was phoned and informed that I have to receive a special "periodontal" cleaning about < $1,000 (FOR ONLY ONE SIDE OF MOUTH with numbing, etc) that is "deep cleaning" for gum disease, which I do NOT have. My portion would be ~ $400+ -- AND would have have to come back to repeat on opposite side, along with double the out-of-pocket COST. I've had regular cleanings and great teeth/gums (NO cavities) for nearly 50 years and have only ever needed a "regular" cleaning, which is the service I desired. After some argument and actual shock, they declined to provide a "regular" cleaning service, no exceptions. So, I had no other option but to cancel my cleaning appointment that was supposed to take place within 30 minutes of this phone call -- and told them I would find another dental office who would provide the service desired covered by my insurance company and NOT in business to extort patients and decline basic health care! Will definitely be sharing this info. with my insurance company! PATIENT BEWARE of their refusal to provide basic teeth cleaning service covered by your insurance!
Hello, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Negative experience: I'm a new patient and unfortunately I couldn't make it to my first two appointments. I called them earlier today to reschedule and the answer I got was that because I missed my first two appointments they no longer would work with me and that I will need to find a new dentist. I understand the issue with missing appointments but for a clinic to tell a patient that he can't be helped anymore just because they missed two appointments is very unprofessional to the say the least , if anything I would expect them to charge a fee due to missing an appointment but not to cancel permanently a patient. I'm glad this happened before my first visit because I wouldn't want to be helped by a clinic with such practices and bad customer service.
Hello, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Fantastic experience: Staff is friendly and helpful. They take the time to explain and answer questions about the procedures. The thing I like the best is the numbing gel used during cleaning. Felt no pain. Thanks, Front Street Dental!!
We love seeing these reviews! Thank you!
Fantastic experience: Everyone is very professional, friendly and good at what they do. The only thing that bothers me is that I often get coupons for savings on crowns, cleaning, etc. just after I have had work done.I have been going to this office for about 16 years, No real complaints.
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Fantastic experience: This was the first time being at the dentist in years. The dentist and tech’s were absolutely fabulous and made me feel so comfortable. Thank you to all for a wonderful experience.
Our patients mean the world to us. Thank you so much!
Fantastic experience: They are very thorough in your first visit. This is the 2nd dentist I have tried in the area and there was such a difference between the two! Estephania (the dental hygienist who examined and cleaned my teeth, took my x-rays, and performed the majority of the work) was sweet as can be. The staff and Dr. Rodrigues were equally as helpful and pleasant, which told me that I had finally found our family’s dentist in Florida. Thank you for making me feel so comfortable and more relaxed than normal in the dentist’s chair.
Thank you!
Negative experience: While I like Dr Negron, the scheduling is ridiculous. I had an appointment scheduled for the past 5 months & 2 days before the appointment they called to reschedule me. Their next available appointment wasn’t for another 4 months. The scheduling & office management is horrible. This also isn’t the 1st time I’ve had this happen with them either.
Michelle, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Positive experience: I was a patient for a while and I liked Dr. Rodriguez. The information was clear and the steps they took with my health made sense. The reason I stopped going was because of the hygienist and office staff. Poor scheduling with conflicting information made it frustrating. They also have you sign forms and paperwork while in the chair and don't give you time to look through it. For a preventive cleaning, I was charged $60 because they didn't verbally tell me about the cancer screening, and one other service wasn't included. But it was in the paperwork that they rushed me to sign and tried to chat with me. As I said it can be a great place but they have some questionable staff. I won't be going back but I would recommend caution with this location.
Paige, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 407-566-1146. Thank you.
Fantastic experience: I have been a patient of Dr. Negron for over 20 years. Even though he used to be close to me, and now has his own practice not AT ALL close to me, I wouldn’t dream of going anywhere else. This practice is so special. Everyone is so pleasant and fun and it is well organized administratively. Of course, I fully trust my dentist and the assistants and hygienists. They are very up-to-date on equipment and knowledge. I never have to worry about pain. They do everything possible to make you comfortable and secure. Thank you Dr. Negron!!!❤️❤️❤️❤️
Thank you for your review! We hope you have a great day!
Negative experience: Scheduled an appt 5 months out and then 3 day before they confirmed, then the next day they said there was an issue but when I called they said it was fine, then morning of they said they couldn't see us and the next reschedule was months out. No apology and so hard to get a hold of!! I had to find a new dentist
We appreciate your honest feedback, Rachelle. Thank you for your time. We’ll be sure to take the details of your review back to our team.
Fantastic experience: Dr. Veronica Rodriguez is Awesome!!! She took all the time needed to answer all my questions & explain in detail. Very professional & friendly. I’ve been a patient for 5 years.
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I had an emergency situation with a broken tooth. I called in the morning and they got me in at 11:00 a.m. that same day! Service was so excellent and so friendly and so knowledgeable! They took care of my pain and inflammation. If I lived in the area, I would definitely be going to Front Street Dental!
This feedback is so valuable to us. We really appreciate it. Have a great day!
Fantastic experience: They were so patient with me when my insurance wasn’t quite cooperating. The hygienist and doctor were both so kind and super informative. I had a great experience.
Thank you!
Positive experience: The staff and hygienist were all helpful, pleasant and professional. Due to a mix up in appointment time I was 15 minutes late for an appointment for which I thought I was 15 minutes early. The dentist couldn’t be bothered to stay (she was there when I arrived) so I had to make a second appointment for service that should have been handled in one visit. Doesn’t seem very professional to me.
Dorothy, we’re sorry you feel this way. Professional excellence is important to us, which means our patients’ needs are always our first priority. Please call us at 407-566-1146, and we’d be happy to speak with you. Thank you.
Fantastic experience: Everything and everyone was wonderful during my last visit to Front Street Family Dentistry. From making my appointment, to check in, to my dental procedure. Dr. Rodriguez and her team were terrific!
Our patients mean the world to us. Thank you so much!
Fantastic experience: They gave us an estimate for the work on my wife tooth when the other dental place in Celebration told us that they were too busy. These people are very kind and helpful. Thank you so much
We really appreciate you taking the time to leave this review. Thank you!
Fantastic experience: Best dentist experience! Superior. Everyone was awesome. If you are afraid or apprehensive about the dentist and cleaning—pick this dental practice. From appointment scheduling to communication etc. all great too!!
Thanks a bunch! We hope you have a great rest of your day.
Fantastic experience: Great experience. Staff is amazing. Fernanda is the best!!! (Dr. Negron is cool too!!) I was anxious, as it was my first time to the dentist in about a decade. They made me feel perfectly at home.
Thanks! We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Fantastic experience: I just want to share my experience with this place. They have an extraordinary care about patients. The excellence starts with the team at the front desk, then the excellent Sandra, the doctor's assistant, then the Doctor Rodriguez, who relaxes me when she started to sing a Christmas song!" Everybody right there is excellent within their jobs. I strongly recommend this place as your primary dental care! They are Marvelous!
Thanks so much!
Fantastic experience: Great and friendly service. I was getting a new procedure done and let them know I was nervous and they were so comforting and walked me through the whole process and what to expect. Cute and clean office space too!
Our patients mean the world to us. Thank you so much!
Fantastic experience: Very friendly, professional and kind people work there. Welcoming , comfortable waiting room area. Felt cared about before , during and after appointment. Very good dentist who explains the processes completely before procedure is done. Very good experience.
Thanks a bunch! Have a great rest of your day!
Fantastic experience: I’m from New York and was weary of going to a new dentist just because I don’t know anyone here. Let me tell you best decision I ever made. These guys are so warm and welcoming. Extremely professional and very advanced in every way. Highly recommend.
Thanks a bunch! We hope you have a great rest of your day.
Positive experience: Staff is very friendly and explains everything that is being done. They also pay attention that you are comfortable, not in pain and take their time to complete the job correctly. Unfortunately they were late getting started. They called me before I was there and indicated they were running about 10 minutes behind schedule. It was closer to an hour later. The treatment room was freezing cold. The A/C was blowing directly on me. I was wearing a jacket but It was not warm enough. I need to bring a blanket for my next appointment.
Thank you for taking the time to review us.
Positive experience: My time at Front Street Dental has generally been positive, largely due to the exceptional care provided by Angie in billing and the doctor's meticulous attention to my concerns. Unfortunately, my experience took a turn for the worse when, during my Invisalign treatment, I raised the issue of a tooth that was on the verge of splitting in half. The doctor resolved the problem without issue and advised me to wait until the end of treatment to add an additional protective layer. However, once treatment ended, the tooth chipped, and when I sought repair, Front Street Dental tried to charge me $500, causing me to miss an hour of work and feel like they valued profit over my loyalty as a returning customer.
Thank you very much!
Fantastic experience: Went to Florida on vacation and had major problems with a previously worked on tooth and they took me in the next morning and got it taken care of at an affordable price. Alejandra (I believe that was his name) and Dr. Negron were nothing short of incredible and salvaged this vacation for me! I’d give 10 stars if I could
Thank you so much! Our team loves seeing these reviews!
Fantastic experience: I’m so happy I chose Front Street Family Dentistry! Everyone is always so nice and professional! I even recommended them to other family members and friends too! I had an issue with one of my front teeth for years and after just starting with them, they were able to give me a whole game plan on how to fix the issue and everything with that plan has been amazing. Could not recommend enough!
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Negative experience: Scheduled a dentist appointment during the summer around June for November 3rd. I received a text message 2 days prior to my appointment “Good Morning from Front Street Family Dentistry. Due to unforeseen circumstances your appointment for Friday, November 3rd will need to be rescheduled. We do apologize for the inconvenience this may cause. Our team in office is ready to assist with rescheduling for the next best available date. Thank you” I call she answers the phone with no greeting instead she asks for my name multiple times and then she tells me January 27th. Why should I have to wait another 3 months due to issues within your establishment. I asked to speak with an office manager and was told that the only thing she could do for me was schedule me for the January 27th appointment. Very unprofessional. You will not see me nor my family. Please get better staff who at least pretends to care about your patients or at least have respect.
Termeshia, we cannot engage in patient-specific conversations online, but we would love the opportunity to discuss the details of this review with you. Please call us at 407-566-1146, and we’d be happy to speak with you. Thank you.
Fantastic experience: My experience with Dr. Veronica Rodriguez and her staff was outstanding. They are very professional. Dr. Rodriguez has a natural, lovely personality. I am usually apprehensive with needles and it didn’t hurt at all. She is very thorough. I have been her patient over several years now. I highly recommend Dr. Rodriguez, great experience, quality work.
Thank you very much!
Fantastic experience: On vacation at Disney when I woke up in the middle of the night with a horrible toothache. I endured through another night until I had to see someone. I did the chat service at 7 am. I was in at 10 and finished by 11. Very friendly; and the dr seemed to really care. I appreciate it. Now I can go enjoy the rest of our Disney vacation with my family.
We love seeing these reviews! Thank you!
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