Pierpan Family Dentistry
Information about Pierpan Family Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 9h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
With the husband-and-wife team of Dr. Henry Pierpan and Dr. Monica M. Pierpan at Pierpan Family Dentistry, we strive to assist you to achieve your health goals with our philosophy of comprehensive, cosmetic and restorative dentistry. Our patients trust us with their oral health because of our attention to detail, our caring, energetic staff and our emphasis on implementing the latest technology and knowledge available.
Our comment from Best Dentists Club about Pierpan Family Dentistry:
Pierpan Family Dentistry is renowned for its exceptional patient care and welcoming atmosphere. Patients consistently praise the friendly and professional staff, highlighting their commitment to creating a comfortable experience. Here are some key features that make Pierpan Family Dentistry a top choice:
- Warm and Friendly Staff: Visitors report that everyone from the receptionists to the hygienists and dentists is friendly and supportive, making patients feel at ease during their visits.
- Comprehensive Care: The practice provides a wide range of dental services, from routine cleanings to complex procedures, all while ensuring patients are well-informed and comfortable.
- Exceptional Hygiene Standards: Multiple reviews emphasize the cleanliness of the office and the thoroughness of the hygienists, like Rosemary and Jennifer, who are noted for their gentle touch and attention to detail.
- Patient-Centered Approach: Patients appreciate how staff members take the time to explain procedures and address any concerns, promoting a sense of trust and reassurance.
- Advanced Technology: The practice utilizes modern dental technologies, offering effective and pain-free treatments that enhance the patient experience.
Overall, Pierpan Family Dentistry continues to impress its patients with their dedication to high-quality care and a positive dental experience.
Pierpan Family Dentistry: Reviews
Fantastic experience: Very friendly, nice atmosphere staff are very nice! They even like when I sing Ray Stevens songs!!!
We appreciate your wonderful review! Our entire team works hard to ensure every visit is a pleasant one. Thank you for your trust in Pierpan Family Dentistry.
Fantastic experience: Kathryn was amazing - patient, kind, efficient, an excellent communicator, outstanding in her trade, and a great human being. Dr. Pierpan was also outstanding in every way. Thank you both for taking such good care of me!
We are thrilled to read your positive comments! Knowing we've met your expectations for quality dental care is incredibly rewarding!
Fantastic experience: I'm a big chicken about going to the dentist. My experience at Pierpan has made me not dread going back. Dr. Monica, Janice, all the staff were friendly, explained everything they were doing, answered all my questions and concerns. It's taken me decades, but I finally found a dentist I feel safe and comfortable with.
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: Rosemary The dental hygienist was such a pleasure and so gentle during my cleaning. Usually, I dread going for cleanings because my teeth are so sensitive, but she made the procedure super easy.
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: This is an update. Yesterday, 12/03/2025, I broke a dental crown. I called Pierpan Dentistry and asked for an appointment. They saw me the same day. The assessed me for a replacement crown, cleaned the site and fitted me with a temporary crown all in one day. The new crown will be ready next week. I highly recommend Dr. Pierpan and most excellent staff Kathryn, (who did most of the work). Their skill and service are beyond compare!! Again, if you are in Hampstead and need a dentist, I recommend that you should Dr. Pierpan. ----------------------------------------------------------------------------------------------------- I highly recommend the Pierpan dentistry. They are an excellent group. They have handled all of my dentistry needs for years. They have done every dental procedure from cleaning to implants for me. A special shout out to both Dr Henry and Monica Pierpan and Rosemary my hygienist. They are all excellent. If you live or work in Hampstead NC, I highly recommend thee Pierpan Dentry Group!
We are thrilled to read your positive comments! Knowing we've met your expectations for quality dental care is incredibly rewarding!
Fantastic experience: Jennifer was very professional and did a great job of cleaning my teeth. She was gentle with me and I’d certainly recommend her. Thank you Jennifer.
We're so grateful for your kind words! It truly brightens our day to know we could provide you with excellent care. We look forward to your next visit to Pierpan Family Dentistry.
Fantastic experience: I have finally found a dentist who really cares. Every person in the office is extremely professional and kind. Office is very clean and comfortable. I highly suggest Dr Pierpan for all your dental needs
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: It was absolutely worth the upgrade on my insurance to make sure I was able to go here ! It doesn't matter which hygienist I see, they are all very gentle and kind. I have moved but, even though it's a little more of a drive, I'm continuing with them.
We appreciate your wonderful review! Our entire team works hard to ensure every visit is a pleasant one. Thank you for your trust in Pierpan Family Dentistry.
Fantastic experience: We have gone to Pierpan Family Dentistry since they opened - maybe 30 years now. We have had continuous great care and have needed some emergency work done in the past and every treatment was comfortable and successful. Recently had Dr. Monica identify a problem tooth with a root canal and crown. Had a 3-D x-ray done and as a result, Dr. Henry needed to extract the tooth. I was so nervous but he and his assistant Katherine were AMAZING. The procedure was so fast and easy and I never experienced any pain during or after. The healing has been smooth and uneventful. I trust this practice for any any dental procedure necessary. And besides being very experienced and skilled dentists, Drs. Monica and Henry are so friendly and caring and they take time to get to know their patients. I highly recommend them.
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: I feel so blessed to have found this practice. My first visit was to get a comprehensive assessment of my teeth and gums. Dr. Pierpan also performed a cancer screening of my mouth, neck and glands. At 68 yrs old, and one who visits a dentist regularly, I have never been so genuinely cared for. Dr. Pierpan also told me the best toothpaste and best brushing techniques. All of their staff was equally knowledgeable and efficient. What a wonderful experience. I’m certain with the knowledge and care provided by this practice, I am getting the best dental care possible.
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: First time patient today, and I have absolutely found my new favorite dentist! This is a gorgeous facility, with professional and friendly staff, and top-notch dentists. % recommend.
Thank you for taking the time to leave such a great review! We are committed to providing top-notch service and appreciate you highlighting your positive experience with us!
Fantastic experience: Always polite, professional, and prepared. The Pierpan Team fixed my smile after years of military dentistry. :)
We are thrilled to read your positive comments! Knowing we've met your expectations for quality dental care is incredibly rewarding!
Fantastic experience: Friendly staff. Did a very thorough checkup and teeth cleaning. I’ve been going the Dr Pierpan for years and we have always been satisfied with their service
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: The staff are very curious and kind. The offices and waiting area beautifully designed. The doctor was warm and friendly .I didn't know that there was a dentistry that could be so amazing. Sincerely; Ms Patricia A Frazier 18th of Jan 2023 The staff are amazing the best of the best. The Doctor's are the best bar none. I actually don't mind going to the dentist. I was once afraid to go But now it's a piece of cake. The dental assistant are the best.. The whole team are the best. I love them and their beautiful spirit. Thank you God and the VA for all your blessings They are the greatest dentist and staff that I have ever had the pleasure to meet I thank God for them ❤️ 6 June 2023 13 Mar 2024, today I went back for my cleaning and check up. Smooth, is how it went. God bless the whole staff. 17 Sept 2024= I thank everyday for blessing me with this outstanding family. There is love put in every cleaning, every procedure that happens within that beautiful place. I have referred my Pastor to him and the practice. Love to all of you! Happy holidays. My God Bless each of you ❤️ The staff is very patient and caring about there jobs. God bless each of you for transforming people's life. I just love each of you.10/22/2025
We're so happy to receive your positive review! It encourages us to continue delivering exceptional dental experiences. Thank you for being a valued part of the Pierpan Family Dentistry community.
Fantastic experience: Dr. Monica Pierpan is the best dentist that i know. Her expertise in all areas of dentistry is exceptional. Jennifer, RDH, did an excellent job as well.
It was a pleasure serving you! Your satisfaction is our greatest reward, and we're so happy you had a five-star experience at Pierpan Family Dentistry.
Fantastic experience: I actually look forward to my dental appointments. My relax time. Great team!
We are thrilled to read your positive comments! Knowing we've met your expectations for quality dental care is incredibly rewarding!
Fantastic experience: First visit! It was great experience and I felt comfortable because I really dislike going to dentist anyway!
Your wonderful feedback means the world to our team! We strive to create a comfortable and welcoming environment for every patient. Thank you for choosing Pierpan Family Dentistry!
Fantastic experience: Very knowledgeable & professional staff. Dr. Troupes patiently addressed every, single concern I had!
We're so happy to receive your positive review! It encourages us to continue delivering exceptional dental experiences. Thank you for being a valued part of the Pierpan Family Dentistry community.
Fantastic experience: The whole team is awesome! Always welcoming, professional, and they make you feel comfortable every visit.
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: Very pleased with my ongoing care at Pierpan FD. I met another wonderful technician there today, and as always, it seems the entire staff treat me like a valued patient, communicate clearly, and always seem to consider my priorities first. Highly recommended.
It was a pleasure serving you! Your satisfaction is our greatest reward, and we're so happy you had a five-star experience at Pierpan Family Dentistry.
Fantastic experience: Pierpan Dental has an outstanding team of professionals at their Hampstead Office. The entire staff made my visit comfortable and a positive experience. Janice, Dr. Monica and Jayna were amazing. Each explained in detail my options and a treatment plan for my dental health. Thank you, Pierpan Dental for allowing me the opportunity to be seen for my dental care...xoxo
Thanks Dixie for your kind words! We look forward to seeing you again.
Fantastic experience: Dr. Mark , Cindy and Marie is one of the best team I've ever in my life came across in the dentistry industry. They made me feel so comfortable, relaxing and trusting to them. They render to me what was best for me and with Dr. Mark gentle and experience of what's best for his clients. He gave me the best experience of a dentist ever in my life. With great extraction and no pain, swelling or infection during nor after I give God thanks for allowing me to have the best dentist and team . Please please please try Dr. Mark and team and you will never have a need to go anywhere else and your visit will be your best visit to the Dentist. Thank you Dr. Mark, Cindy and Marie for a phenomenal experience and love of concerns from you all. See you all soon, thank you again.
We're so grateful for your kind words! It truly brightens our day to know we could provide you with excellent care. We look forward to your next visit to Pierpan Family Dentistry.
Fantastic experience: I am a brand new patient. The practice is beautiful and the staff super nice. My dental hygienist, Rosemary, was wonderful. She explained everything, was very thorough and was so kind. So glad we chose Pierpan Family Dentistry.
We're so happy to receive your positive review! It encourages us to continue delivering exceptional dental experiences. Thank you for being a valued part of the Pierpan Family Dentistry community.
Fantastic experience: I want to give a shout out to the Pierpan staff, they are truly great at what they do. I went in for an appointment today and was greeted and treated very well. I was in and out in no time. Thank you for your professionalism!
Your review is much appreciated! We're delighted to know that your visit to Pierpan Family Dentistry was a positive one. We value your continued support.
Fantastic experience: All the staff are professional and so positive. Well run office. Cleaning was painless. All of my questions about future needs and options were answered.
Thank you for taking the time to leave such a great review! We are committed to providing top-notch service and appreciate you highlighting your positive experience with us!
Fantastic experience: I love Pierpan Family Dentistry! Every single person, from the front desk to the actual dentists, is so nice, so professional, and the new office is beautiful. I highly recommend! Still with this awesome dental practice. There are two new dentists; they're both just as professional and compassionate as Drs Monica and Henry are. I feel like family there, if that's a thing .
We're so grateful for your kind words! It truly brightens our day to know we could provide you with excellent care. We look forward to your next visit to Pierpan Family Dentistry.
Fantastic experience: Top notch personnel and facility, you won't find a better dental experience in the region!
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: Thank you Audrey and Dr Pierpan for a wonderful visit. If you're looking for a professional, caring, friendly, exceptional staff look no further than Pierpan family dentistry.
We're so happy to receive your positive review! It encourages us to continue delivering exceptional dental experiences. Thank you for being a valued part of the Pierpan Family Dentistry community.
Fantastic experience: I can’t tell you how amazing the Pierpan dental office is!!! Especially Jennifer one of many amazing hygienist in that office. She made me feel very safe and comfortable!! Love this place!!
Your review is much appreciated! We're delighted to know that your visit to Pierpan Family Dentistry was a positive one. We value your continued support.
Fantastic experience: My experience at Pierpan Dental Clinic was wonderful! Everyone that I spoke with was very nice and professional and the patient care that I received was top notch. I'm very thankful that they except VA insurance.
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: Wonderful staff! From check-in to checkout. Efficient, professional and very pleasant. Beautiful facility, bright, clean and very relaxing. Would highly recommend to anyone looking for a family dentist.
Your wonderful feedback means the world to our team! We strive to create a comfortable and welcoming environment for every patient. Thank you for choosing Pierpan Family Dentistry!
Fantastic experience: Best people working at this Dental office! From the top down, caring,courteous,professional and good Ole Southern style service. 5 STAR.
We're so grateful for your kind words! It truly brightens our day to know we could provide you with excellent care. We look forward to your next visit to Pierpan Family Dentistry.
Fantastic experience: My husband & I both have been patients of Pierpan Dentist since they opened & that has been awhile. We have loved both Dr. Henry & Dr. Monica from the star & now are getting to know their other dentists. We enjoy their friendliness & they treat you like family & their employees are the same way. Some if them we have known for a long time too. With COVID a problem we can honestly say they have their patients health & safety first Absolutely love this practice! We actually look forward to going to the dentist
Thank you for your fantastic review! We are absolutely delighted you had such a positive experience at Pierpan Family Dentistry. Your smile is our priority!
Fantastic experience: I have always loved Dr. Monica, and the reason I was adamant about following her to Hampstead from Jacksonville! What I wouldn’t find until I got there was how much more I would be blessed until I met Cyndi! Everyone needs a Dental Hygienist like Cyndi! I feel like my best friend is by side the entire time! She makes me feel at ease, she keeps me informed the whole time, and she is the sweetest soul on earth! 10/10 recommend the duo!!
We're so happy to receive your positive review! It encourages us to continue delivering exceptional dental experiences. Thank you for being a valued part of the Pierpan Family Dentistry community.
Fantastic experience: Another great experience with Rosemary and Dr. Castro. Getting ready to have a crown replaced after 30 years.
Your review is much appreciated! We're delighted to know that your visit to Pierpan Family Dentistry was a positive one. We value your continued support.
Fantastic experience: Very knowledgeable, kind and professional staff, clean office setting, and ease of appointment scheduling!
We're so grateful for your kind words! It truly brightens our day to know we could provide you with excellent care. We look forward to your next visit to Pierpan Family Dentistry.
Fantastic experience: I have been a patient of Pierpan Family Dentistry for over 17 years. My care has always been professional and friendly. I would highly recommend them
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: Always friendly and professional. Will always make emergency appointments ASAP. My wife and I have never made an appointment with any other Dentistry in over 20+ years. This is a great Team and everyone is concerned about your health and quality of life.
It was a pleasure serving you! Your satisfaction is our greatest reward, and we're so happy you had a five-star experience at Pierpan Family Dentistry.
Fantastic experience: I have been going to this practice ever since they have opened and it is an amazing practice everyone is so nice and there is not enough. I can say about it!
Thank you for your glowing feedback! We're dedicated to helping our patients achieve and maintain healthy, beautiful smiles. We're glad you noticed our commitment to care.
Fantastic experience: I was dealing with terrible tooth pain and went to Pier Pan Dentistry in Hampstead. When you’re in that kind of pain, it’s hard to think straight, let alone figure out next steps. Thankfully, Christine at the front desk went above and beyond to help. She moved mountains to get me in with a specialist right away and truly saved my weekend. Thank you so much, Christine!
We appreciate you taking the time to share your positive experience. Your feedback means a lot to the entire team at Pierpan Family Dentistry.
Fantastic experience: My boys got their cleanings today, first time here, with Jen and Rosemary. They were comfortable and asked if they can come back again to see them for the next cleaning. Great experience! Highly recommend this office to anyone looking for a new dental home.
Thank you for your kind words! We strive to provide the best possible dental care for our patients at Pierpan Family Dentistry. We look forward to seeing you again soon!
Fantastic experience: My first visit with Pierpan and I couldn’t be happier. Admittedly, I have some anxiety at the dentist. This office was clean, comfortable and welcoming. Audrey, Katherine and Dr. Henry took great care of me! A wonderful experience!!!!!!
Thank you for your kind words! We're always striving to provide the best possible dental care, and your feedback helps us to do just that. Thank you for choosing Pierpan Family Dentistry.
Fantastic experience: Hands down Pierpan is the best dentist I’ve ever been to. I am someone who doesn’t love going to the dentist and sometimes get a little anxiety especially if there is a lot of work to be done in my mouth. From the moment you walk into the building you are greeted with a smile and from there everyone is friendly and super helpful. They explain each step so there’s no need to be nervous. Honestly this has made my entire family’s dental experience actually pleasant!! Even the office itself is beautiful and coastal. Cannot recommend them enough!
We appreciate you taking the time to share your positive experience. Your feedback means a lot to the entire team at Pierpan Family Dentistry.
Fantastic experience: My family of four absolutely loved our first dental visit at Pierpan Family Dentistry. We were welcomed into the family with open arms. We look forward to our next experience with Pierpan.
Thank you for your kind words! We strive to provide the best possible dental care for our patients at Pierpan Family Dentistry. We look forward to seeing you again soon!
Fantastic experience: Recently, I visited Pierpan Dental for an annual cleaning. The experience was wonderful as it has been in the past, when I have had major dental work performed. I’m usually the person who dread dentist office visit. We can all probably remember a horrible experience at the dentist office. Well, let me say Dr. Henry Pierpan and his teammates are the exception to the rule. Their attitudes and personalities alone puts you at ease as you enter the door. If you need a pleasant experience at the dentist office, try Dr. Henry Pierpan Family Dentistry for your next dental appointment.Thanks Rosemary... You Rock!!
We appreciate your kind words and positive feedback! We strive to provide the highest quality dental care in a comfortable and welcoming environment. We look forward to seeing you again soon.
Fantastic experience: The temp hygienist last time was great. You should hire her full time. Both Dr's that I've met are awesome too. Positive experiences!
We appreciate you taking the time to share your positive experience. Your feedback means a lot to the entire team at Pierpan Family Dentistry.
Fantastic experience: Dr's Henry & Monica Pierpan are not only Great dentists, they are Great individuals as well. Truly the most caring, brilliant dentists that treat you like family. Their work is impeccable!!
Thank you for your kind words! We strive to provide the best possible dental care for our patients at Pierpan Family Dentistry. We look forward to seeing you again soon!
Fantastic experience: This Dentistry is amazing. They are very professional, super friendly and have top of the art technology and to top of they are military/ VA friendly. I recommend them to everyone!
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at Pierpan Family Dentistry. We strive to provide the highest quality and most comfortable dental care for all our patients.
Fantastic experience: Always a Comfortable atmosphere / everybody is so pleasant!! Dr. Troops is a superior dentist! Everybody is excellent!! Very fast and pain-free! Thank you, Pierpan Dentistry.
Thank you for your kind words! We strive to provide the best possible dental care for our patients at Pierpan Family Dentistry. We look forward to seeing you again soon!
Fantastic experience: The young lady who did my cleaning today did an excellent job. Best I have ever had. I believe her name is Rosemary.
We appreciate your kind words and positive feedback! We strive to provide the highest quality dental care in a comfortable and welcoming environment. We look forward to seeing you again soon.
Fantastic experience: This office is great! The front desk staff is always so friendly and helpful. And the hygienists are extremely informative and thorough! Not to mention, the dentists are great! I would highly recommend this office!
Fantastic experience: The entire staff, from front counter, hygienists, assistants and Drs., are all friendly and supportive. Full explanation of procedures. Open to questions and concerns. I have notoriously been afraid of dental offices and procedures- Dr Troupe and all staff have my entire confidence and appreciation. Could not recommend higher!! Thank you!
We appreciate your kind words and positive feedback! We strive to provide the highest quality dental care in a comfortable and welcoming environment. We look forward to seeing you again soon.
Fantastic experience: My experience has been nothing but great every time I show up. The staff is very friendly, the Dr is as well. I would highly recommend this office to anyone! They always go above and beyond for their patients.
Thank you for your kind words! We strive to provide the best possible dental care for our patients at Pierpan Family Dentistry. We look forward to seeing you again soon!
Fantastic experience: Very friendly staff. Feel comfortable and in good hands at every stage. The office takes care of all my dental needs. Would not go anywhere else. They really are the best. Please see for yourself.
We appreciate you taking the time to share your positive experience. Your feedback means a lot to the entire team at Pierpan Family Dentistry.
Positive experience: Jayna and Dr. Troupes are a great team and did a fantastic job! Very professional, comforting, and funny!
We're so grateful for your positive feedback! It's truly rewarding to know that we exceeded your expectations. Thank you for choosing Pierpan Family Dentistry!
Fantastic experience: Just relocated to Hampstead and were fortunate to schedule an appointment with the Pierpan Dental practice. Wife and I are both very happy with the selection. Everyone was so nice.
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at Pierpan Family Dentistry. We strive to provide the highest quality and most comfortable dental care for all our patients.
Fantastic experience: I just retired after 28+ years in the military. The experience here was next level... unbelievable compared to what i experienced in the military. So happy to have visited this place, and extremely pleased with the level of care and customer service.
We're so grateful for your positive feedback! It's always rewarding to hear about your experiences with us. Thank you for choosing Pierpan Family Dentistry.
Fantastic experience: I visited Dr. Monica Pierpan for a consult regarding my severe obstructive and central sleep apneas and discussing a dental appliance to assist with my sleep. My sleep studies have shown that I have 60 occurrences an hour which leaves me severely fatigued, as well as dealing with headaches on a regular basis. Dr. Monica explained the whole process, as well as showing me the appliance that I will be using. I am looking forward to seeing the results of my dental appliance and how this can possibly change my life. I was explained in detail the whole process from beginning to end. For anyone that cannot tolerate the CPAP like myself, this is the first step in regaining your health.
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at Pierpan Family Dentistry. We strive to provide the highest quality and most comfortable dental care for all our patients.
Fantastic experience: Everyone was very sweet, and helpful. They treated my family wonderful. I will definitely be returning. Thank you for everything, Pierpan family.
We're so grateful for your positive feedback! It's truly rewarding to know that we exceeded your expectations. Thank you for choosing Pierpan Family Dentistry!
Fantastic experience: Dr. Troupe and his staff were friendly, caring, and accommodating during my procedure which I appreciated very much. The atmosphere is very soothing and relaxing as well.
We're so grateful for your positive feedback! It's truly rewarding to know that we exceeded your expectations. Thank you for choosing Pierpan Family Dentistry!
Fantastic experience: Awesome staff! They are super friendly and very good at what they do. They do a great job at explaing stuff and providing recommendations. I can easily say this is the best dentist office I have ever been to.
Thanks Jacob! We are happy to have you as part of our dental family!
Fantastic experience: Best Dental group near Surf City. We know we are in very good hands with this patient centered, caring, team. My kids have had some complex dental issues and they did incredible, pain-free, anxiety-free work. Now the boys are no longer afraid to go to the dentist! Excellent adult dental as well! 10 stars is more like it!!!
We greatly appreciate your positive feedback! Thank you for sharing your experience with Pierpan Family Dentistry. We're thrilled to hear that your family, especially your children, had such a positive experience with our team. It's our goal to provide anxiety-free, pain-free dental care for patients of all ages, and we're glad we could help your boys overcome their fear of the dentist. Your kind words mean a lot to us, and we're honored by your 10-star rating!!
Fantastic experience: I was new to the area and out of all the peeps I spoke with this dentistry had the most high recommendations. The office environment was very comfortable and pleasant. My wait time was brief. Jayna was my hygienist and she was friendly, knowledgeable and efficient. Dr. Henry was very kind, knowledgeable and had a gentle touch which is very important to me. They both worked out a dental schedule that will work for me and explained it in detail. My overall experience was great and I would highly recommend PierPan Dentistry.
Fantastic experience: Everyone at this office is very professional and attentive. The service was great, and my cleaning was amazing today! I definitely recommend them and won't go anywhere else.
Fantastic experience: I had a lot of dental work done at Pierpan Dentistry. The entire staff is well trained, very pleasant, and highly professional. My dental work was several crowns, and a root canal. I felt no pain, and was made to be comfortable at all times. The crowns are beautiful and look natural. I highly recommend Pierpan Dentistry.
Negative experience: One more appointment with these inconsiderate, rude, and incompetent people then never again. They forgot to do sealants on my daughter’s teeth last year, called me five minutes after I left to demand that I return that same day. Went in for her cleaning and exam recently, they wanted me to sign a document stating that she will get sealants the next visit BUT despite having had an exam that same day: they could not say the cost because “we don’t know if she’ll need fillings instead”. So…. You just did an exam, but you don’t know if she needs fillings or if it’ll just be sealant. Doesn’t make a whole lot of sense, sure sounds like you’re going to stick me with a fat bill with zero proof that the procedure is necessary. Absolutely unethical. Switched dentists that same day. Can’t leave out the best part of the story: I’m a divorced single father. The dental assistant made some comment to the effect of: “I’m sure your wife handles all the scheduling so just have her give us a call” EDIT: since the office is more concerned with the fact that I posted a negative review than they are fixing the problem, attached is a photo of the link they texted me, asking for a review whether good or bad on both Facebook and Google.
We are so sorry to hear that you are unhappy with your treatment in our office. I understand that you feel our protocol for placing and treatment planning sealants is not done well. Because of the nature of bacterial growth in the deep grooves of molar teeth, we clean & open all grooves before placing sealants to assure that we are not sealing in any decay & bacteria. It is impossible to predict whether a stained groove is carious or not until we open it. Pit & fissure decay is NOT visible on radiographs until it is quite large due to the density of enamel on radiographs. Therefore when we treatment plan a sealant, we also treatment plan an "alternate possibility" of a filling so that if we open a groove and find decay, we can excavate the decay and place a resin. This is called Informed Consent and is in no way a method of scamming the patients. Quite, the opposite. It gives the patients a best case scenario & worst case scenario so they are prepared for either scenario on the day of treatment. We do our best to keep our patients informed and to estimate their insurance coverage for their treatment. This is why we developed this protocol more than 20 years ago and never receive complaints such as yours. After your first visit when the sealants were initially treatment planned, we attempted to call and schedule you 2 weeks after your visit. You did not schedule for several months. The more time that passes, the more likely the decay will develop. This is not in our control. We are very sorry that you felt the need to post negative comments here and on our social media platform. Our clinical staff and Doctors are always available in person or via phone call to discuss and answer any questions you may have.
Fantastic experience: This office provides the best dental experience! All of the staff members are friendly and knowledgeable. Both dentists are superior providers. I feel like family when I’m there.
Fantastic experience: This was my first visit to Pierpan and I would say it was top-notch. I have been going to the dentist for over 55 years probably and the technique have changed, modernized. Pierpan has all of the latest and the people that implement are superb. They are friendly and show personal interest too.
Fantastic experience: Great, friendly dental care. They do not try to push unnecessary, expensive dental procedures on you. Just a great dentist office all around.
Fantastic experience: Today, I had my first appointment with Pierpan Family Dentistry. Awesome staff ! First they did an evaluation, then, trays and cleaning. Everyone was very professional. I would highly recommend!
Thank you Muriel for your kind review. We are so happy that you enjoyed your visit. Welcome to the family!
Fantastic experience: Best dental team in the business!! Dr. Troups and Vanessa always make me feel welcome. And Ali at the front desk is amazing!
Fantastic experience: Rosemary was friendly and professional; she took pics of my teeth and X-rays as well. Then she did a thorough job of cleaning them. She was gentle and made sure I was comfortable. Dr. Castor is great! He did a thorough examination and they both discussed a dental plan for me. They are a great team! I truly appreciate all they have done for me.
Fantastic experience: I highly recommend Pierpan Dental Practice. All the staff at Pierpan are excellent!! I appreciate how they were able to get me an appointment very promptly. Which was so helpful to not only relieve my pain but to do so in time for me to have another scheduled medical surgery. Dr. Troupes was awesome!! He made the procedure so comfortable and provided me with helpful information that kept my discomfort/pain to a minimum. Thank you very much!!!
Thanks Susan for taking the time to write this kind review. We look forward to seeing you again & taking care of you!
Fantastic experience: Extremely nervous when it comes to dental care. After my initial visit I was very comfortable with the plan and the options that are not pushed yet discussed. Would highly reccomend.
Fantastic experience: I had a fantastic experience at Pierpan Family Dentistry The staff was friendly and professional, and Dr. Mark Castor made me feel comfortable throughout the visit. The office was clean and modern, and they use the latest technology. My procedure was quick and painless, and the hygienist was thorough yet gentle. I highly recommend Pierpan Family Dentistry for anyone looking for great dental care! They’ve gained a loyal patient in me!
Fantastic experience: Staff is amazing!! Very efficient and friendly. They were all wonderful with my children (one of whom is very apprehensive about the dentist) and myself. Would definitely recommend.
Fantastic experience: Pierpan Dentistry has been my dentist for over 5 years now and I wouldn’t think of going anywhere else. My dentist is technically outstanding with flawless results. Even they way he administers pain blocker shots is painless. I have been to more than 6 dental groups and I have never witnessed such a pleasant, cheerful and competent staff from reception to technicians.
Fantastic experience: I have been going to both Dr. Henry and Dr. Monica for over a decade and every visit has been awesome. They are capable, kind and compassionate. My wife had talked me into visiting her dentist when my front tooth (a crown) broke off. That dentist wanted to remove the root, send me to have surgery to have a post implanted and then go back to her for a final tooth/crown. All of this would have been miserable, time consuming and cost thousands of dollars. I went to Dr. Henry because I figured if I had to have all of this done, that he could likely do it all in-house. He took a look at my tooth and humbly said, I am not comfortable removing this tooth and giving you an implant. He went on to say, "I can build up your remaining tooth, imbed a simple fiber post and remount the existing (expensive) crown." This way the original tooth was still in place, supporting the crown. He could not guarantee how long it would last but he said It may last a year or the rest of your life. It has been about ten years and I am so glad that he saved me from the inexperienced younger doctor who went worst-case-scenario out of the gate! There is nothing like this kind of competence. Thank you Dr.'s Henry and Monica
Thanks so much for this great review. We are so pleased you are happy with your care and we look forward to seeing you again!
Fantastic experience: My experience today was excellent. I had prep work for a dental implant with a post implanted in the jaw. I felt nothing. My hygienist, I believe her name was Kathryn, was exceptional. She was extremely informative and patient with me. She was also a very calming influence during the process.
Thanks Tim for your kind review. We are so pleased that you have been happy with the care at our office.
Fantastic experience: Exceptional experience on my first visit to Pierpan Family Dentistry! The staff was professional, polite, and thorough. Highly recommend.
Fantastic experience: As a new member of the community, I am so happy this flyer was in my mailbox! Everyone at the office is so friendly, very knowledgeable and a good sense of humor to boot! I feel very comfortable here. Thank you Pierpan!
Thanks Mary for your kind review. We are happy you chose us for your dental needs and look forward to having you as part of our family.
Fantastic experience: I've been a patient here for nearly 10 years and have always been pleased with the care and attention to details received. Their dedicated staff are highly-skilled professionals and I often recommend Pierpan Dentistry to new Hampstead residents.
Fantastic experience: Excellent dental practice - they saw me for an emergency the same day, even though it was the Friday before a holiday weekend. The office is very clean and welcoming. All the staff were helpful and competent. Dr. Williams and Dr. Henry, and Dr. Troups provided great care. Even though the practice is superb, I was surprised that their prices are very competitive. I highly recommend Pierpan Family Dentistry.
Fantastic experience: Rosemary is an excellent hygienist. She has a gentle touch and is always kind and reassuring. And she does a great job keeping me healthy.
Thank you Eileen. Rosemary will be so pleased to hear your kind review. She is a wonderful hygienist and such a caring person, we are so fortunate to have her part of our team!
Fantastic experience: Just wanted to take a moment to say how grateful I am today. Yesterday I had a crown come loose and was not able to get in touch with my regular dentist due to the fact he was no longer practicing in the area. I called the office at 4:45 in the afternoon and was able to get seen the next day. The entire staff treated me very well and was able to take care of my crown and also set up some future plans for some work that I have been needing but just couldn’t find a place that I felt comfortable with. Well, I believe I have found a place that not only took care of me today, but will be my future dentist office from now on. Thank you so much for your great attention and care of me today.
Thank you Larry for your kind review. We are so happy that you have chosen to see us for your dental needs!
Fantastic experience: Dr. Troupes and team were excellent! They made me feel comfortable from the beginning til the end of my visit. Very knowledgeable and friendly. I would highly recommend.
Thank you Susan for your kind review. We are so happy that you feel comfortable in our care as that is our number one goal!
Fantastic experience: They are so clean, and sincerely care about their patients!! They make you feel like family, always made sure I had no pain on my procedure. I had a fractured tooth, and was in pain when I checked in..upon leaving, I was pain free..and more comfortable when I left. Plus a better smile
Thank you Denise for your review! We strive to keep your appointments comfortable and pain-free. We look forward to your future visits and having you part of our dental family.
Fantastic experience: I had a permanent retainer that needed a repair and they were able to get me an appointment quickly. The staff was friendly and welcoming. Jessica and Dr. Troupes did an excellent job fixing the bond on my tooth. Highly recommend!
Thanks so much Kellie for your kind review!
Fantastic experience: My recent appointment with Pierpan was beyond a 5-star experience from scheduling, throughout the visit, and ending at check-out. I should start by saying I was not an existing patient when I called first thing Monday morning for their help with a sensitive tooth. My regular dentist, who is also amazing, is located in RTP but the drive wasn’t possible for me with work obligations this week. I spoke with Erin in scheduling, and she found me a same day appointment within minutes. Online, new patient forms were sent via email well ahead of the afternoon appointment. The online form process is super easy and leaves you literally nothing to fill out in the office. We have all done the online forms and then we are give more upon arrival . . . definitely didn’t happen here. When I arrived in the office about 10 minutes early, I waited less than 5 minutes to be called into the back. The entire staff was AMAZING. They were personable, knowledgeable and made, what turned out to be a full service visit, truly exceptional. Dr. Troupes had the pleasure of treating a cracked tooth to round out his day, but he was not in a hurry. If I could hold up a score for his anesthetic administration skills- solid 10s across the board! No pain whatsoever. There were several assistants throughout the process who were amazing, but Cyndi made a real difference in her attention to detail and time spent making my temporary crown. She even made my follow-up appointment while we were in the final steps of finishing the crown. I was the last patient to leave the office around 1730 with all smiles at checkout. As a current small business owner with a history of working in other small businesses, there is always a fear that bringing in new partners and staff that don’t share your last name will change the values and service level of your business. That is the exact opposite in this practice. If high quality dentistry and unmatched patient focus is what you are seeking, this is the place for you. Despite my attachment to my current dentist, I will be moving my routine care to this practice and Dr. Troupes. Thank you all for making my first extensive dental work a great experience! Clearly other patients feel the same with all the five-star reviews.
Thank you Jacquelyn for taking the time to write this wonderful review! We are pleased that you were happy with your experience in our office. We welcome you to our dental family and look forward to taking care of your dental needs in the future.
Fantastic experience: Pierpan dental has been a pleasure to work with and receive care. We just moved to the area and had put off dental care for a while since we moved 2x within one year. They were accommodating and provided top notch service and care to me and my kids. I highly recommend them!
Thanks so much Melanie for your kind review. We loved meeting your family & look forward to seeing you again.
Fantastic experience: I was in and out. The most concerned group of dentists I ever encountered in my life. Dr troupes went beyond any dentists I ever had to make sure I was satisfied with my results. If I had dentists like him in my past I would never have had the dental issues that I have. Those issues he resolved with his staff has made me feel comfortable about seeing a dentist.
Thanks so much Carl for you great review! We are so happy that you were pleased with your care as that is our team's primary focus. We look forward to your future visits.
Negative experience: Asked for my new insurance card and said nothing about it so I assumed I was still in network- then they did an X-ray before telling me it would be $441.00. Had to dispute the entire ordeal , had I’d know I was no longer in network nbd I would have found another dentist. After all is said and done still paid $80 for literally showing up and getting absolutely nothing done. SO FRAUDULENT. I work in healthcare and under no circumstances would I not inform the patient immediately if they have no coverage at my facility.
We are so sorry to hear that you were unhappy with your visit and thank you for your feedback.We strive to verify everyone's insurance as accurately as possible. Since your insurance plan did not change since the previous year, and since your last year's treatment plan showed no coverage, our team mistakenly did not review this with you at check-in. We have learned from this incident and will in the future review all insurance with the patient whether it changes or not. Our office manager spoke with you personally and removed some of your services from your bill to try to rectify the situation and thought you were satisfied after speaking to her. We strive to inform all patients about their insurance coverage, and in no way do we ever act in a fraudulent manner. Again, we apologize for the confusion.
Fantastic experience: I did not have a long wait. The entire experience from the Front desk to the checkout was very professional. I felt welcomed and at ease with the friendliness of everyone. Rosemarie was very thorough and demonstrated compassion. The treatment plan was fairly priced and was explained the need but they were not pushy or demanding.
Fantastic experience: I had a terrific hygienist. She didn’t make me feel like my teeth were getting grinded. She was polite, had a great attitude and was gentle on the cleaning. Thank you Pierpan see you again soon.
Fantastic experience: Absolutely love this office! Friendly staff from when you check-in, to when you leave (with a brighter smile). They all make going to the dentist a little more enjoyable
Fantastic experience: I went in with my three elementary aged children, everyone was so kind and helpful! Every person I interacted with, from initial scheduling through the entire 4 cleanings and exams, were courteous and very pleasant. I would confidently recommend this dentist.
Fantastic experience: I saw Dr Castor today. He was very friendly and professional. He and Jayna were able to put me at ease. Jayna was very informative and friendly. I received a temp crown with no discomfort and no pain after the procedure. I would highly recommend them!
Fantastic experience: Pierpan Dentistry is a great place. They care about each patient. They are very considerate of your needs and very pleasant to be around. They also take care of the military as well and they have been very caring to me.
Thank you Mark for taking the time to write this nice review! We appreciate you choosing us for your dental needs & look forward to seeing you again!
Fantastic experience: I am a person that always was afraid to go to the dentist. However, going to Pierpan Dental was the best thing I have done. The staff are wonderful and they made me feel so comfortable. I no longer fear going to the dentist . Dr Monica and Dr Henry are the best. The best of this I no longer use nitro. Thanks, everyone!
Thank you Linda for the kind review! We are committed to making your visits as comfortable as possible & are so happy to have you as part of our dental family! We look forward to seeing you again soon!
Fantastic experience: Everyone in the employ of Peirpan is - simply put - THE BEST. Punctual, effective, and very, very caring. I've been a patient here for about 4 years, and my wife is on board now as well because they fixed what her previous dentist completely botched. Sidenote- I drive from Wallace to be seen here! 10/10
Thanks so much McKinly for this great review! We are so pleased that you have chosen us to take care of your dental needs and we look forward to seeing you again.
Leave your opinion about Pierpan Family Dentistry:
Pierpan Family Dentistry appears in the following listings:
Other dentists you may be interested in
CarolinasDentist
O2 Dental Group of Wilmington
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.