Charlotte Family Dentistry

Fantastic experience: Charlotte Dentistry is a friendly, very competent group of folks who make me feel welcome, cared about and very well taken care of. We were referred to them during a difficult and painful medical crisis when dental care was also needed. They were compassionate and understanding and provided the very excellent dental care.

Positive experience: I like your office. I've been coming since at least 2018, I'd say, perhaps even earlier. A couple things: the music in the waiting area is almost intrusive. It's like the speaker is too much for the space. At the other place, I could barely hear the music in the lobby and now it's too much. :-) Also there seems to be a lot of turnover of the hygienists. Since I've been coming so long, I found it nice to have the same hygienist and to get to know them, etc, but for the past couple years, it "seems" to me that I've had a different hygienist for my bi-annual visits. And some of them could be reminded that it's nice to say hello to the client and introduce yourself (especially since there IS so much turnover). I mean, if the hygienist was especially good, at times I wouldn't even know the name of the person to give them a shoutout in the review. Again, the dentists are fine and overall the office is great - just a few tweaks to the process.

Fantastic experience: My experience has always been a pleasant one at Charlotte Family Dentistry. Very friendly, professional and make you feel comfortable while sitting in the dentist chair.

Fantastic experience: I had an amazing experience at Charlotte Family Dentistry! Calm environment, and as someone who has a lot of anxiety going into dentist appointments, I feel very safe in their hands.

Fantastic experience: Always such a great experience! Kinda staff!

Fantastic experience: I’ve been with this practice since 1990, and I am happy with the care. Dr Ma and Dr Ralph are thorough and careful, and easy to talk with. They do local anesthesia well. I have much confidence in them.

Fantastic experience: Our family visits this practice and we have been very happy. Modern clinic and quality team all around.

Fantastic experience: Had another fantastic cleaning! Jennifer was very comforting and knowledgeable. It's good to have the advice, team, and tools to stay healthy:)

Fantastic experience: Always professional and on time. Beautiful new office with convenient access and parking. Would highly recommend to anyone.

Fantastic experience: Excellent dental care! Feels like family. MD supper friendly and update with technological care! Highly recommended!

Fantastic experience: Great office, always professional.

Fantastic experience: Had a great visit thanks as always guys! This time Casey got my teeth cleaning and Dr Ma swung by to give the thumbs up. Always very personable and positive which keeps me coming back.

Fantastic experience: As a patient of Charlotte Family Dentistry and its predecessors for more than fifty years I am grateful for the care I have received. The more I learn about the potential problems that poor dental health can cause the more I appreciate the excellent care I have received.

Fantastic experience: I’ve been a patient here for the 31 years we’ve lived in Charlotte. Excellent doctors and hygienists!!

Fantastic experience: Great visit. Everyone was extremely personable and professional. Glad I found this group!!

Fantastic experience: Been going here for the past couple years and have had a great experience! All the hygienists are very competent and knowledgeable and the dentist is very friendly and helpful as well.

Fantastic experience: I had to make an unplanned visit to Dr. MA. The office got me in the morning I called. Dr. Ma remedied my problem, which turned out to be more complicated than we expected. Dr Ma's skill, patience and perseverance were on full display. He is outstanding.

Fantastic experience: Excellent service all the time. Dr. Ma is incredible!

Fantastic experience: Great experience with Dilworth Dentistry. Excellent dentists, friendly and competent hygienists, and no wait times. Easy to schedule with. Convenient location near Park Road shopping center - brand new facility. Good with kids and adults.

Fantastic experience: Very professional and prompt - respect their opinions and services

Fantastic experience: Everybody was friendly. Nice atmosphere. Very knowledgeable. Place was nice and clean.

Fantastic experience: Everyone in this practice was so friendly. Both the dental hygienist and the substitute dentist were thorough and informative. All my questions were answered. The entire staff made going to the dentist very pleasant!!

Fantastic experience: New to the city of Charlotte, and was recommended Charlotte family dentistry by a friend. It was a great first experience, everyone is very friendly and knowledgeable when asked questions. I was seen by Dr. Ma and he was wonderful. Listened well to my concerns and followed up with understanding. Good place for establishing a dentist.

Fantastic experience: Caroline did a very thorough job helping me evaluate the problem I was experiencing and then subsequently cleaning my teeth. She is excellent! Dr. Ma also spent extra time discussing my problem, x-rays, and my options, and he helped provide clarity. I am very happy and fortunate to have such terrific professionals taking care of me.

Fantastic experience: The people at Dilworth Dentistry have always been great--positive, caring, and very capable. And the administrative personnel are responsive and efficient. I have been going there for over 35 years and feel so lucky to have been with them. Yesterday was especially positive. The hygienist had a great combination of relaxed attention, ease, and thoroughness. Dr. Ma gave me expert attention and advice on a condition with possible serious consequences. I trust both his expertise and judgment.

Fantastic experience: Great Experience! I recently moved to Charlotte and started having significant mouth pain. My son highly recommended CFD. Dr. Ma, his assistant and the front desk staff were very welcoming. Not only did Dr. Ma see me right away, he also arranged for me to see a root canal specialist that same day. I am very appreciative and definitely going back!

Fantastic experience: I’ve been going to this office for many years now. The Dental Hygienist are top notch, my teeth are so visibly clean afterwards. The Dentists are kind and knowledgeable, I trust them. My 3 young daughters also have all of their cleanings and dental needs here. Dr. Ma was so patient on our last dental visit and explained everything on the level my 8 year old could understand. Thank you guys!

Fantastic experience: Dr. Ralph and his crew are wonderful. Very skilled, knowledgeable, and personable.

Fantastic experience: Very friendly, professional advice and mindful procedures. Great!

Fantastic experience: Excellent service. Great people. Have been using Charlotte Family Dentistry for over 15 years. My teeth are perfect.

Fantastic experience: Very kind staff and knowledgeable dentists. I’ve been with these folks for 30 years and there’s a reason I continue to go back.

Fantastic experience: I highly recommend Charlotte Family Dentistry! After 25 years as a patient, I can confidently say that you will have a wonderful experience. Their office is modern, beautiful and in a great location! You will be greeted warmly upon arrival, and every team member is kind, friendly and proficient. Dr. Ma, Dr. Ralph, and their dental hygienists provide exceptional care. They are caring, gentle, knowledgeable and excellent clinicians, using the best dental treatments and state-of-the-art technology. They are Fantastic! Lisa D.

Fantastic experience: Great team and always willing to address any concerns or questions

Fantastic experience: I am always pleased with the services I receive. Everyone is cordial, attentive and makes me feel like really care for their patients.

Fantastic experience: Charlotte Family Dentistry is always beyond helpful! They’re friendly and always responsive when you need to schedule an appointment. The dentists themselves are also through when explaining what you need to do and will repeat it to make sure it sticks; appreciate the care and intentionality throughout the office.

Fantastic experience: I have been a patient of Charlotte Family Dentistry for 44 years. Dr. Fisher was my initial Dentist and over time Dr Ma joined the Dentistry and he has become my Dentist. I can’t begin to describe how well these folks have taken care of me and my family members over the years. They’re all so kind, compassionate and caring professionals. They care about you as well as your dental health! If you’re looking for a phenomenal dental group, please reach out to them!

Fantastic experience: I have been coming to this practice for about 20 years. The staff is professional and friendly. My hygienist Caroline is always gentle as I have sensitive teeth, she is very thorough, and takes the time to explain what she is doing along the way, which I really appreciate.

Fantastic experience: Excellent and professional care. The staff are always friendly and courteous. I highly recommend this dental practice! The hygienist did a very impressive job, I really feel my teeth have been cleaned. Dr. Ma checked my teeth carefully after the cleaning. Definitely will be back on the next scheduled appointment

Positive experience: Helpful getting my X-rays transferred from my dentist in Chicago. Dr Ma was great. Even though I may need a root canal I'm relieved to be able to save my tooth

Fantastic experience: We absolutely love it here! They always take wonderful care of us the office is clean and updated and all of the staff are truly wonderful I highly recommend!

Fantastic experience: I had a wonderful experience at Charlotte Family Dentistry with Dr. Ralph and his team! From the warm welcome at the front desk to the spotless, calming office, everything put me at ease. My hygienist was gentle yet thorough and shared great tips for keeping my smile healthy. Dr. Ralph gave a friendly, unrushed exam and answered all my questions. I left with my teeth sparkling and a big smile. I highly recommend Dr. Ralph and the staff at Charlotte Family Dentistry for anyone looking for excellent care and a welcoming atmosphere!

Fantastic experience: 9/09/25 Return visit to have Caroline clean my teeth and she did a great job. Suggested work from the plan Dr. Ralph had made previously on a filling that was discolored and had a crack developing. Dr. Ma was able to work that in and it was so much simpler than I thought it would e. It made a huge difference to improve my smile! Thank you Dr. Ralph for your excellent work! Wonderful visit! Dr. Ralph is a great dentist and saved a one of my teeth through his skill and talent and more than a year later I am having no problems with it. Caroline works hard to give me the best smile with her cleaning skills. Heather in the front office always makes a better day with her smile and conversation! Several months later: Caroline cleaned my teeth today and boy does my mouth feel fresh! Thank you Caroline for always doing your best job taking care of me! 2/18/2025 Back to see my favorite hygienist, Caroline. She cleaned my teeth and it feels wonderful. Greeted warmly by front desk staff and office manager. I love the dentists here Dr. Ma and Dr. Ralph are both outstanding dentists with very personable chair side manner! I love Charlotte Family Dentistry ❤️

Fantastic experience: Charlotte Family Dentistry has always been excellent in service. They have never suggested unneeded work. They do a great job. I have neen going to them for over 35 years.

Fantastic experience: Always a great experience with friendly and professional service.

Fantastic experience: Most fun dentist I have been to in 84 years. Everyone was friendly and nice and made me want to come back soon.

Fantastic experience: Great experience at Charlotte Family Dentistry! My hygienist was excellent and gave great information and advice on how to better care for my teeth. The dentist was thorough with my examination. Everyone is always welcoming and helpful.

Fantastic experience: Yet another excellent experience at Charlotte Family Dentistry. New office is still excellent!

Fantastic experience: This was my first visit to this Charlotte Family Dentistry , and I couldn’t be more impressed! The front desk team was welcoming and made the check-in process easy. The hygienist was gentle, thorough, and made sure I was comfortable the whole time. Dr,Ma took his time to explain everything and did a great job. Everyone was friendly, professional, and caring. I’ll definitely be coming back for more dental work. Highly recommend

Fantastic experience: I’ve been consistently impressed with the professionalism and care at this dental office. Dr. Ralph helped preserve a crown that had developed a small crack—something another dentist could have easily recommended replacing. His decision reflected a high standard of ethics and genuine concern for the patient’s best interest, not just the easiest or most profitable option. Over the years, I’ve had appointments with several hygienists here, and every single one has been professional, thorough, and attentive. They consistently deliver top-notch care while also taking the time to provide helpful educational tips for at-home oral health. This is a dental team that combines skill, integrity, and patient education—truly setting the bar high for dental care.

Fantastic experience: Excellent experience I did enjoy !! She was so pleasant & skillful. Cheers

Fantastic experience: Very friendly professional atmosphere.Staff was very transparent and helpful discussing treatment plan

Fantastic experience: Wonderfully friendly and very knowledgeable! Fantastic experience!

Fantastic experience: Always a great experience! I had a new contract hygienist and she was thorough and superior. Dr. Ralph was personable and professional.

Fantastic experience: Always a pleasant visit. Friendly staffs and hygienist. Dr Ma is excellent as always. Been with him for almost 30 years!!!

Fantastic experience: Staff was very friendly, helpful and competent. I was very please with services provided and would highly recommend the Charlotte Family Dentistry! Excellent customer services!

Fantastic experience: My family has been going to Charlotte Family Dentistry for years! Even family members who have moved away, drive hours back for the excellent care they provide!

Fantastic experience: 5 STARS is not enough to describe the service that was given to me! How about 10 STARS, at least! My Dentist, Dr. Ralph and his assistant were exceptional, descriptively sensitive and seriously professional. Thanks to all at Dilworth Family Dentistry. John R Fanning

Fantastic experience: This was my first visit and I’m so happy I went there. I do not have to shop around for a dentist “home” anymore because I’ve found my place. I was made to feel welcome. All questions were answered. I was handled with care. The whole team made sure to take care of every detail.

Fantastic experience: I highly recommend Charlotte family dentistry!! Both Dentists are amazing, friendly and very competent in what they do. Staff is also amazing including management. I would never think of going to another dentist. They are totally amazing.!!!!!!

Fantastic experience: This place is great! Very friendly, informative, and thoughtful team from the sweet ladies at the front desk to the hygiene team. Highly recommend!

Fantastic experience: Every person that I dealt with was absolutely wonderdul from the staff up front, like Heather and Kristen, to the persons cleaning and polishing, taking ex-rays and assisting, are just incredible!! In truth, you will never find finer staff anywhere!!! That is not even mentioning yet the kindness and thoroughness of Dr. Ma and Dr. Ralph!!! Exemplary!!! My husband drives me for my appointments, most often an hour each way, plus. My visitation there are just so worth jt! I have an illness, Sjogren's Disease, that makes my visits important because the disease, and the dryness it causes, can make a person lose teeth! Each and every visit I feel like every person does their very best work they can to help me keep my teeth! It is the nature of the disease. Doctors Ma and Ralph do such an excellent job of hiring and keeping incredible staff members. Office staff, like Heather and Kristen, are so personable, professional, and caring!! A new staff member was so thorough as she cleaned my teeth this time, Kylie, paired with Dr Ralph, told me new techniques to try and Kylie even wrote down , what she believed , might be the perfect device to move to as I brush, and even wrote it all down for me! Every time I see Dr. Ralph, as I did this time, he is so positive and professional, personable and assuring! He explained in detail what he was doing and why. Love it! He went out of his way to take total care of even the correct bite for me, and even how those teeth in front could even be more presentable. He had to numb the front and told me techniques to help that procedure hurt less, and THEY WORKED!! ALL THESE YEARS WITH OTHER FOLKS, IN OTHER PRACTICES, AND NO ONE EVER TOLD ME OF THESE TECHNIQUES TO AVOID PAIN!! GOTTA LOVE THIS GUY!! AND THEN THERE IS DR. MA, THE MAINSTAY OF THE ENTIRE PLACE, and a professional and competent jewel in his own right!. So , so capable!! He and Dr Ralph hire all these competent and caring people! An impossible task...almost! Bluntly, to me, these.folks make a visit there feel like being with a living and caring family, as I have never seen anywhere else! GO THERE. U WON'T BE DISAPPOINTED!! Of course none of this could even take place without Dr. Ma, who

Fantastic experience: This was my first visit here! & it was fantastic! Everything ran so smoothly, the doctor and dental assistant were so friend and informative :) the office got me in so quickly to get my chipped tooth fixed and I was able to get scheduled for a routine cleaning without having to be put on a waitlist! I highly recommend this office/team!

Fantastic experience: I goes to urban family dentist on Wilkerson blvd in Charlotte NC I’ve been going to them for my dental work for over 5 years,I went today 6/11/25 for 4 tooth pull and I tell you I barely felt a pain ,I would recommend all my family and friends of you’re seeking a good Dentist go to Urban family 3210 Wilkerson Blvd I can assure you will be 100% satisfied with the service provided,the staff is excellent with great personality and always welcome you with a pleasing smile,they really cares about your wellbeing….Rosie Adams (patient)⭐️⭐️⭐️⭐️⭐️

Negative experience: Staff is very nice, but my $600 dollar surprise bill wasn't. I was told sorry you're actually out of network, and you owe the rest. Staff didn't bother to check my insurance before getting me in the chair...

Fantastic experience: Dr Ralph and team provide a fantastic service. Ladies at the front desk are very pleasant and welcoming. Facilities are very modern. Highly recommend

Fantastic experience: We've been going here for years and the doctors and staff are always great. Since Dr. Fisher retired, Dr. Ralph has fit in well as his replacement. And Dr. Ma is always a steady hand on the tiller. I can't recommend them strongly enough to anyone seeking a dental practice.

Fantastic experience: Always a good experience! Caroline is a fantastic hygienist...takes her time and does a very thorough cleaning! Highly recommend this practice if you are on the market for a dentist!

Fantastic experience: Dr Ma and his staff have provided my dental needs for more than 20 years. Excellent in every way. There is no need to fear going to this dental practice.

Fantastic experience: Charlotte Family Dentistry offers exceptional service, providing a high standard of care to their patients. The team consists of dedicated professionals who are passionate about the dental services they offer, ensuring a positive experience for everyone who visits Charlotte Family Dentistry. Thank you everything you do for me!

Fantastic experience: I’ve been a patient there for 20+ years. Always have a positive experience!

Fantastic experience: I have been a patient for 20 years and have always received excellent care. The new location and offices are beautiful and very modern. The staff is friendly, professional and very competent. I never have to wait as service always starts according to my appointment time. The early appointments were wonderful to go before work when I was still working.

Fantastic experience: Excellent experience . Hygienist and support staff very competent and attentive, and service was provided promptly at scheduled time. I had minimal to no discomfort with the examination and cleaning procedure . Dr Ralph’s examination and care was friendly, kind and attentive as well as professional.

Fantastic experience: Over 30 years with this amazing group, 2 generations and never one negative I can remember. Immaculate facility and patient with any questions, even encourages them. Staff is friendly, incredibly thorough in the office with scheduling, referral and changes! Extraordinarily attuned to your treatments,, history and your satisfaction. Always on time. Truly a FAMILY practice!

Fantastic experience: They got me in quickly, which I appreciated. My visit was thorough, yet didn’t take long. Everyone was friendly, efficient and helpful.

Fantastic experience: I had such a a pleasant experience here. I just moved across the Country and needing to find a new primary physician, dermatologist, dentist and gynocologist... It's stressful! Charlotte Family Dentistry was so welcoming and kind, the front desk ladies were very helpful at explaining all the paperwork and calling my old dentist to get my scans and the hygienist who did my cleaning was so friendly and calming. 5 stars all around!

Fantastic experience: What a beautiful new office! Also filled with joy filled workers! Dentist trips for ANYTHING fill me with anxiety! Thankfully with Caroline ‘s calming, positive attitude, coupled with Dr. Ralph’s quick, yet thorough exam, I was back on the elevator in no time!! A. Shoutout to Heather and office staff as well!

Fantastic experience: Amazing! Clean! Great staff! Professional! Attentive Hygienist Kristin Moon is amazing, warm, welcoming,attentive I appreciate her hard work and effort!

Fantastic experience: Every member of the staff is competent, efficient, helpful, and pleasant. Dr. Ma is awesome and the support staff is great. I highly recommend this team!

Fantastic experience: Today was my first appointment and was I impressed. Their rating should be 5 stars. Dr. Ma is par excellent in his mannerism and dentistry care! I’m excited to be his patient and enjoyed his friendly staff.

Fantastic experience: Charlotte Family Dentistry is top notch with wonderful dentists, hygienists and staff! I’ve been going there many years and have always had excellent care!! I highly recommend them to anyone and feel very lucky to be their patient! I had an issue and they fit me in immediately to be seen!! An awesome practice!

Fantastic experience: Wow, what a great First visit with this dental practice!! The staff is excellent and Dr. Ma is outstanding… He’s has great knowledge and he let you know what’s going on as he’s doing his procedures. And he makes recommendations on what he thinks needs to happen next. All in all very impressed with this practice!

Fantastic experience: My wife and I have been coming here since we moved to Charlotte — so over two years now — and every visit has been absolutely spectacular. Everyone on the team is incredibly professional, friendly, and clearly very knowledgeable. I work in healthcare business banking and have friends who own dental practices, so I’ve seen a wide range of how practices are run. This one is hands down one of the best I’ve come across. Their administrative staff (special shout out for Allison) are true superstars — they go above and beyond, even helping navigate tricky insurance issues without skipping a beat. Highly recommend this practice to anyone looking for top-tier care and a team that truly gets it.

Fantastic experience: Great Staff that seamlessly achieves a friendly atmosphere with competent and professional services. My wife and I trust this team so much, we travel from the Greensboro area for our dental needs.

Fantastic experience: Professional and friendly and helps reduces any anxiety with seeing a dentist. I would highly recommend them, from the front staff, dentist and especially love the hygienist!!

Fantastic experience: Dr Ma and his talented team always listen to my concerns. I am very satisfied with the care and service I received. I recomend them to all my family and friends.

Fantastic experience: I am one of those people who just dread going to the dentist. However, this Dentistry has amazing people working here and they make it such a comfortable environment. It makes going to the dentist a little less dreadful. lol

Fantastic experience: The epitome of dentistry! Caroline could not be more sensitive or efficient as my hygienist, and Dr. Ma is superb. Our whole family is fortunate to have these caring professionals taking care of all our dental needs.

Fantastic experience: I had a great first experience here and am so glad I found this practice. The hygienist was knowledgeable and gentle, and the dentist was attentive, quickly addressing all my concerns. I’m looking forward to continuing my dental care with them!

Fantastic experience: Very friendly from the front staff to the back staff. The hygienist, Tracy was phenomenal and very gentle with her technique. The dentist was thorough and very down to earth. Highly recommend them!!!!!!!

Fantastic experience: Staff is AWESOME....from the occasion that you enter their office doors until your Hygienist arrives to retrieve you......Drs rotate, so that you are beneath the scrutiny of multiple eyes until you depart and return to the outer doors.

Fantastic experience: Update: Jan Feb 2025: Another amazing appointment with my dental hygienist Tracy. Two words to sum it all up: superb experience. Sometime in 2024: I went for another visit today and again, truly exceptional. I was late to my appointment and I was completely ok with rescheduling, as I know first hand how disruptive it can be when folks are late to their appointments. However, they were able to work me in with another hygienist who was really good too. I've definitely found my dental home. Dec 2023: Everyone, from the front desk staff to the dentist were amazing! I have to give an extra special shout out to my dental hygienist Makiko, she is a star! She did the best cleaning ever and gave good feedback on how to keep my gums healthy. It seems like she gets booked up fast, so you better get in asap!

Fantastic experience: I traveled into Charlotte for business when my tooth chipped. I called the office on faith that they would be able to help me and be a quality provider. They were able to see me early the next day before my meetings, repair my tooth, and were kind and professional. I highly recommend!

Fantastic experience: I have had several visits now, so I thought I would update my review. I’m not sure anyone really looks forward to going to the dentist. However, Dr. Ralph & all of the staff are so pleasant to work with, I don’t mind it at all! From the ladies at check in, to the hygienists, to the Dr. himself …they are always making sure you are comfortable. They never have to book you ages out, they can always see you pretty quickly. I honestly have never had anything being done explained to me so well in my visits. He always makes sure that I am not feeling any pain and stops to give me breaks. My husband loathes doctors and dentists and he has an appointment booked, if that tells you anything!

Fantastic experience: Everyone at family dentistry is the best. From the minute you.walk in the door until you leave it’s all smiles and hellos and how are you today….Very much a family practice. I’ve been going to them for over 25 years.

Fantastic experience: I cannot say enough wonderful things about Charlotte Family Dentistry and the exceptional care provided. I have been going here for over five years. Together, Dr. Ma and Dr. Ralph create an environment that is welcoming, caring, and highly professional. The office itself is modern, clean, and equipped with the latest technology, making every procedure smooth and efficient. Their entire staff is kind, courteous, and always willing to accommodate patient needs. If you’re looking for a dental office that truly cares about you and your family’s oral health, Charlotte Family Dentistry is the place to go. Dr. Ma and Dr. Ralph have earned my trust, and I wouldn’t go anywhere else! I highly recommend them to anyone looking for top-quality dental care in Charlotte!

Fantastic experience: First time patient, love the atmosphere of the new office. Lauren and Dr. Ma were great, they made me feel like I had been going there for years! Definitely recommend Charlotte Family Dentistry

Fantastic experience: My husband and I have been patients here since 2017 after moving back to CLT. The staff are all very professional and the environment Is welcoming and relaxing. We both had non-cleaning and non-emergency visits recently (one on a weekend when Dr. Ma met my husband at the office within 30 mins of our call). For both services we were not even charged. When does that ever happen?! I highly recommend this business.

Fantastic experience: My husband had a dental hygiene appointment at Charlotte Family Dentistry formally known as Dilworth Family Dentistry. This practice has moved into a beautiful state of the art new office space at 4600 Park Rd. We have been patients since 1998 and the standard of care has always been "over the top" . Both Dr. Ma and Dr. Ralph take the time to address all questions and describe treatment plans so they are understood. Great Staff as well!!!!!

Fantastic experience: Great dental practice. Friendly, caring & compassionate staff. I have been with this practice for the last 60+ years. Give them a try you won’t regret your decision.

Fantastic experience: Always enjoy seeing Tracy and it was nice to meet Dr Ralph. Be sure to tell Dr Ma I said hello. They have been my dental care experts for I'd say 30 years or more. Thank you all.