Grand Avenue Dental Care
Information about Grand Avenue Dental Care
Opening hours
- sunday: (closed)
- monday: 7h-16h
- tuesday: 7h-16h
- wednesday: 7h-16h
- thursday: 7h-16h
- friday: 7h-16h
- saturday: (closed)
At Grand Avenue Dental Care in Billings, MT, we provide the quality dentistry services you need in a warm and caring office environment. Dr. Ross, Dr. Draayer, Dr. Honaker and their team care about each patient individually and will do everything they can to help you achieve lasting oral health. In Billings, MT, patients can see how regular dentistry services from Grand Avenue Dental Care can make an impact on their lives and the lives of their loved ones.
Our comment from Best Dentists Club about Grand Avenue Dental Care:
Grand Avenue Dental Care is highly praised by its patients for delivering exceptional dental services with a focus on comfort and care. Many customers have shared positive experiences, highlighting the professionalism and friendly nature of the team. The clinic is known for:
- Expert Dentists: Dr. Ross and Dr. Draayer come highly recommended for their expert knowledge and caring approach.
- Comprehensive Care: The staff provides thorough explanations of procedures, ensuring patients feel informed and at ease.
- Welcoming Atmosphere: Patients appreciate the friendly environment and how the reception team makes them feel right at home upon arrival.
- Emergency Availability: The office is noted for accommodating urgent dental needs promptly.
- Painless Procedures: Many have reported painless experiences during various treatments, such as extractions and crowns.
Moreover, Grand Avenue Dental Care emphasizes the importance of patient comfort, often going the extra mile to ensure a positive experience. Whether it involves flexible scheduling or follow-up calls to check on recovery, the team is dedicated to maintaining a high standard of care. Overall, the practice is a trusted option for anyone seeking quality dental care in a supportive environment.
Grand Avenue Dental Care: Reviews
Fantastic experience: There was no part of my experience that I think could be improved. They were professional, quick, informative, and affordable. I'll be a customer for life.
Tyler, thank you for your review. We are thrilled to hear that you enjoyed your appointment with us.
Fantastic experience: Best experience I’ve ever had with a dental practice. I was referred here by a family member, they had the best prices in all of Billings AND still have the best benefits!
Dylan thank you for the review. We are happy to hear that you enjoyed your visit. Thanks again.
Fantastic experience: Dr. Ross has been taking care of all my dental needs for almost 10 years now. Followed him to Grand Avenue Dental as he opened his practice. Always the most professional, detailed, compassionate, precise care you can find. Your comfort is always his top priority as he expertly navigates your individual dental needs. His staff at G.A.D. are of the same mold. He has even come in on his day off to make sure I was taken care of and to get me out of discomfort. You will not find a more professional, patient focused, caring, dentist and staff in my opinion! I just had over a dozen crowns done and couldn't be happier with the results. I must also give a big thank you to his assistant Haley, she is Awesome as well!
Brandon, thank you for the review. We are so happy to hear that you are happy with your treatment. (They look amazing BTW) We will be sure to let Haley know she is doing a great job too. Thank you again.
Fantastic experience: I have the best hygienist and dentist. Robin is super and very informative. Dr. Ross is a great dentist and really cares. I would not go to anyone else. The only thing I have had trouble with lately is the gals taking the calls. A week ago I had a crown fall off and couldn’t get in to have refitted until a week later. Now I have to have a new crown. Not happy about that. Before when this happened they fit me in the same day. Otherwise, I love GADC!
Thank you for your feedback, Kay! Don't hesitate to give us a call if you have any questions or concerns. Have a great week! -The Grand Avenue Dental Care Team.
Fantastic experience: Had somewhat of an emergency situation, the team fit me into an already busy schedule. Diagnosed the issue I have quickly, with compassion and without rushing me out because they were so busy. They explained everything to expect on my next appointment and the young lady explained all of the charges thoroughly as well. My diagnosis wasn't what I wanted to hear, but the staff did an outstanding job. Great atmosphere, looking for dental care, go here.
Hi Kelly, thank you for letting us know about your experience at our office. We appreciate your feedback and we look forward to seeing you at your next dental visit. If you have any questions or concerns don't hesitate to reach out to us; we are here to help. Have a better weekend!
-The Grand Avenue Dental Care Team.
Fantastic experience: Everything was good. No wait. Painless filling. Done in no time. Feels great. Thanks Dr. Ross
Marlie thank you for the review. We are happy to hear you had a great experience. Have a great weekend.
Fantastic experience: Friendly staff, with skilled, gentle care. I highly recommend Dr. Ross and his great team.
Thank you for the review Carol. Have a great day.
Fantastic experience: Everyone was very helpful. And nice looking building inside. The lighting i didn't like temperature color was a little dull Other than that Everyone was great.
Thank you for the review Paul.
Fantastic experience: Despite being PETRIFIED to go, it was a great experience. My teeth were in such horrible condition, I was embarrassed to even open my mouth but they put me at ease. Thank you Dr. Draayer
Dawn thank you for the review.
Fantastic experience: Staff was super friendly. Everyone was very knowledgeable and explained everything to a T. I had a baby with me and everyone was very understanding and interacted with her to help me. Amazing place to hurt your gums
Jess, thank you for the review. We are glad to hear that you enjoyed your visit and remember you are welcome to bring your cute baby anytime. Thanks again.
Fantastic experience: I had the first tooth pulled in my life and was very apprehensive about it as I had heard the horror stories. From the Ist shot to the extraction was totally painless as Dr Dreyer was amazing. I would highly recommend him for any procedures you need. Awesome experience for being to the dentist.
Hey Roy! Thank you for letting us know about your experience and we hope we changed your mind on coming to the dentist. Your comfort is our number one priority! If you have any questions or concerns please don't hesitate to reach out to us; we are here to help.
Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Absolutely LOVE this dentist’s office! Dr Ross has been fixing up my neglected teeth and he is hands down the best dentist out there. Along with his amazing assistants and staff the office itself is cozy and comfortable. Always immaculately clean and the procedure room has a tv to watch to keep you distracted from the maniac drilling into your mouth . I’m just playing they are genuinely the best people and the best dentist in Billings. I have an intense fear of the dentist and it kept me from seeing one for YEARS! I made an appointment here and they make sure you are completely comfortable and ok with the procedure before they even start. They were so understanding and took amazingly great care of me. I would absolutely recommend, more like INSIST that you switch or start going to Grand Ave Dental! Can’t say enough about how great this place is!!! Would give it TEN stars if I could! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Glen, thank you for the review. This literally makes our day. We appreciate you. Thanks again
Fantastic experience: I had a dental issue over the weekend, called Grand Avenue Dental on Sunday. Dr Ross called me, we discussed my problem. He told me that he would call a prescription in for me to help with the swelling and then scheduled me an appointment for 7:00 am Monday morning. The exam went good, I needed a root canal it would take an additional appointment to complete the job. Dr Ross called me Monday afternoon to check on me and I really appreciated the care that I have received from him.
Thank you Tom!
Fantastic experience: I came to this office as a new client due to changes in my insurance plan. As a new client I was treated as if I was a long timer. Everyone was very friendly and courteous and very professional. Also, my status was explained to me in terms I could understand. Thank you for welcoming me into the Grand Avenue Dental Care family!
Gregory, thank you for the awesome review. We are happy to hear you had a great experience. Stay warm.
Fantastic experience: Dr. Draayer is the best dentist I have ever had ! He is so efficient, nice and personable! All of the staff I have encountered are all very nice! I definitely do not feel like I am "just a number" with Grand Ave Dental!
Thanks for your review, Patti! Our team is always happy to help, don't hesitate to give us a call if you have any questions or concerns.
-The Grand Avenue Dental Care Team.
Fantastic experience: My wife and I both had our teeth cleaned by Susan and she was absolutely amazing. She was very good at her job, kind and funny! Would definitely recommend going to her. I usually hate getting my teeth cleaned and she made it enjoyable and I left in a great mood.
Thank you for the review Vince. We are so happy you enjoyed your appt with us.
Fantastic experience: Didn't think a dentist trip could possibly be enjoyable. Boy was I wrong. From reception to numbing, to conversation with dentist. First time for everything. I will NOT EVER go to another place again. Haley and Casey were wonderful and Dr. Honaker by far the most level headed professional in this field I have met. If you have the slightest inclination to go out and find a new dental practice...this is your spot. Bring your kids here and tell your friends and coworkers. Grand dental read this review. You earned my business and referrals. Erik
Thank you for the review Erik. If you have any questions or concerns feel free to reach out any time. Thank you again.
Fantastic experience: As always, great visit! Susan made my daughter feel so welcome and “at home”. My daughter got in the car and the first thing she said was “I love that lady” Dr. Ross was phenomenal as always!! We love GADC!!!
Thanks for your feedback Kamie!
-Dr. Ross & the GADC staff.
Fantastic experience: Thank you Dr Honaker and your amazing assistant you made me feel relaxed through roughly, a two hour procedure that I was quite nervous about . I walked out this morning with a lot more confidence in my smile than when I came in. From the front of the house to the back of the house ... Great job I so highly recommend you all thank you
Thank you for the review Charlotte.
Fantastic experience: Amazing team! Everyone from the receptionist to the Docs are top notch! I highly recommend Grand Avenue Dental!
Thank you for the review Henry.
Fantastic experience: Annual exam with Dr. Ross and teeth cleaning with Ashley. Office is clean & comfortable, staff professional & friendly & Dr. Ross is hands down best dentist in town, competent & caring. Never had a root canal go so smoothly and painless. Thank you Dr. Ross!
Teresa thank you for the review. We are happy to hear everything went well for you. Thanks again.
Fantastic experience: We love Grand Ave dental. Dr Draayer is the an amazing dentist and our hygienist Malanie is gentle and understanding and works great with my kids.
Thank you for the review Amanda.
Fantastic experience: When I was looking for a new dentist I looked right next door to my on grand and reburgh within walking distance Dr Ross and his staff are truly amazing every appointment whether it's major or minor really take care of their patients and their new location is still within walking distance so if you need a great dentist Grand Ave Dental and Dr Ross are amazing
Hi James,
Thank you for letting us know about your experience at our office. We appreciate you entrusting us with your dental needs. If you have any questions or concerns don't hesitate to give us a call. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Best visit I’ve had in my 70 years of life! All the staff were friendly, helpful and knowledgeable. I learned so much from my hygienist plus she was gentle. Dr. Ross listened to my dental issues and we discussed options. Never once was there any pressure to have expensive treatments. I was in control of my care. He did an excellent job on my front teeth and now I am not embarrassed to smile!!!
Julie, we are so happy you feel confident to smile, you deserve this. Thank you for the nice review. We love making a difference for our patients. Thanks again.
Negative experience: I was really disappointed in my experience with Grand Avenue. I recently switched dental insurance providers and due to that, needed to switch from my long time dentist in Billings that I loved. While on the search for a new provider, I asked Grand Avenue numerous times via their website chat if they were in network, to which I continued to get responses that would not answer and only pushed me to set up an appt. It is a 4 hour roundtrip drive and don't feel comfortable using a provider that blatantly refuses to advise whether or not they are in my network. When I called the following day to speak to someone in person, I advised that my insurance company has them listed as in network but didn't see them listed on the Grand Avenue website and therefore wanted to confirm before booking. Mandy stated there was one insurance provider listed on their website (there are actually 15) and that she couldn't (or wouldn't is more likely the case) confirm if they were in network and that I would need to call my insurance company to confirm. I called my insurance company knowing I had received bad information and they literally said "sounds like someone didn't want to do their job". Even if the dental work is excellent, I would never be able to trust them or have any confidence they do what is right for their patients. Update: The business' response clearly indicates they still don't comprehend the issue and/or haven't thoroughly read my review to address my actual concerns. Strike 2.
It appears you have never been in at our office or filled out paperwork to determine benefits at anytime. We apoligize for your inconvenience with your insurance.
Fantastic experience: It was great! All the staff were nice and accommodating. My tooth extraction went perfectly, and they made me feel comfortable throughout the procedure. I highly recommend Grand Avenue Dental Care and Dr. Brian D. Thank you!
Joy Ann thank you for the awesome review. We are thrilled you had a great experience at our office.
Fantastic experience: Dentist was very professional, staff was great, and I am very thankful for their expertise.
Kari thank you for the review. Should you have any additional questions or concerns feel free to call us. 406-245-4922. Thanks again.
Fantastic experience: The level of concern and care is beyond anything I have ever experienced in a dental practice. Robbin, the hygenist goes above and beyond the call of duty to take care of my teeth and gums. The dentists are kind and thorough, honest and efficient. The staff is kind and helpful. Going to the dentist has not been a pleasant experience for me until I found this practice. I've had bad and good experiences with dental visits and teeth cleaning, but now I've had an absolutely outstanding experience that makes me want to return. Amazing!
Thank you for the review Elizabeth. We are happy to hear that you enjoyed your experience with us. We hope you have a great day.
Fantastic experience: I was able to get in the next day after calling with a cracked tooth and able to get it fixed a couple hours later. The assistant and dentist knew I was nervous so took great care of me. Very happy with the whole experience. Thank you!
Kimberly, thank you for the review. We are so glad to hear we were able to get you taken care of in a timely manner. Should you have any questions or concerns please give us a call 406-245-4922.
Fantastic experience: Always a great experience! Everyone is so kind and friendly, they feel like family! Took care of my dental needs with the most affordable and efficient solutions...and got me in right away. Robbin is the best hygienist and makes my visit like a spa day! I will forever recommend Dr Ross, as he is efficient and articulate with his operation. I am not a fan of dental work but he makes sure I an comfortable and allows me to be in control. He is an amazing doctor and cares about his patents comfort. I appreciate all of Grand Avenue Dental staffl! They are the best! <3
Thank you for your feedback, Julie.
Happy Holidays from all of us at GADC!
Fantastic experience: Dr. Honaker and his assistant were wonderful! Very kind and straight to the point! They got me in and out in such a timely manner!
Thank you for the review Kayla.
Fantastic experience: Called and was able to get same day urgent appointment. Staff was very nice and explained everything in detail, and I was called very promptly for my appointment time which was amazing. Will definitely continue business with this office.
Thank you Christina!
Fantastic experience: Annual Cleaning & check in accomplished without a hitch! Everyone & Everything was TOP NOTCH!!! Recommend GAD to everyone!!
Steve thank you for the review. Thank you for the referral this means so much to us. Have a great day.
Fantastic experience: I’m so impressed with everyone I’ve engaged with there. Dr Ross kept me informed and at ease through a big procedure. 100% recommend for dental work.
Thank you for the review Doug.
Fantastic experience: It was very good, especially the kindness of the dentist, and the dentist is very social, and she was gentle for my teeth and gums.
Thank you for the review Rian.
Fantastic experience: Everyone was excellent Dr Ross what a great Dentist and very kind! Thank you all so much!♥️♥️
Shawna thank you for the review. Enjoy the warm weather.
Fantastic experience: I had a situation that needed handled in a timely manner. Even after the dentist I was scheduled to see had gone home sick, another dentist stepped in and took care of me. From the receptionist to the dental assistant, the dentist, the financial person, and check out, I couldn't have been any better cared for.
Sharon thank you for such a kind review. We are happy you had a great experience. Thanks again.
Fantastic experience: Dr Draayer and his staff were all remarkable. Im probably the worst patient from my fear to anxiety making me a less than client. Nonetheless, this part of my implant went off without a hitch. A huge thank you to Dr Draayer and the team at Grand Dental!
Thanks for your rating and review Brian! We are happy we could help with your dental needs and look forward to seeing you again at your next visit. If you have any questions or concerns don't hesitate to give us a call. Have a great week!
-The Grand Avenue Dental Care Team.
Positive experience: I had a kind and friendly hygienist. I liked the dentist I saw today. I love it that they checked with my insurance and gave me an estimate for future work.
Lorrie thank you for the review. Please let us know if you have any questions. 406-245-4922. Also if there is anything we can do to improve your next visit, please let us know.
Fantastic experience: My initial visit , I was greeted by very friendly and helpful staff, as I entered. I really appreciated that, the office was very crisp and the professionalism was noticeable, the ladies made me feel very comfortable and Dr. was super professional and informative. I will be back.
Juanita thank you for the review. Should you have any questions or concerns please let us know, we are here for you. 406-249-4922. Thank you again for the kind review.
Positive experience: Nice place. Cleaning was great. But there is way too much pushing of "the membership." Why do all dentists do that these days? I just need a cleaning and an exam.
Craig, thank you for the review. I apologize if the membership felt pushy. We offer it to every patient that does not have insurance. If treatment is needed, it is the best way to save money for future appointments. We totally understand it might not make sense for everyone. Thank you for the review again.
Fantastic experience: I have another exam tomorrow but I’ve been worrying lately cause the last dentist I saw recommended I pull all my teeth and get implants or dentures. DR Thad assured me he could save most of my teeth and I might need like 4 or 5 implants In the back. But my anxiety to rest. Dr. Thad was also super busy but he too his ear piece out and had his assistant take care of other people’s questions so he could engage with me super professional highly recommend them to anyone especially if your like me at all and is terrified of going to dentists.
Thank you for the review Kai. We are excited for you. Please let us know if you have any questions before your next visit. Thanks again.
Fantastic experience: I’ve been going to Grand Avenue Dental since around 2009. My experience has always been top notch. I’ll be the first to admit that I’m scared of the dentist but they are the best at putting me at ease and the customer service is second to none. Update on this previous post. I still cannot say enough praise about Grand Avenue Dental Center. On 6/14/25 I woke up just a minor ache in one of my teeth. Fast forward to 6/17/25 and that ached turned into unbearable pain. The pain traveled from the bottom of my mouth to the top of my mouth and in the ear that was on the same side as the bad tooth. Dr. Ross made time to get me checked out. My tooth was completely dead and infected. Dr. Ross and his amazing staff skipped lunch to work on my tooth to make sure that my unbearable pain was fixed. Later in the day Dr. Ross took time to call me and make sure I was feeling better. I’ve never had that kind if pain in my mouth before but it was comfortable knowing that I was in the hands of place who treated my pain like they would treat the pain of their closest friend, family member ect. Needless to say I will continue going to Grand Avenue Dental Center as will my wife and kid.
Thanks Cory!
Fantastic experience: They were able to get me in quickly. Great people and great experience. They made sure I knew what to expect and sent me home with instruction, everything I would need and if I had any issues a phone number. I felt like a valued patient.
Nyree, thank you for the kind review. We appreciate you. Thanks again.
Fantastic experience: I had fear & pain when I walked into the office & after meeting Dr. Honaker & staff-I had full faith with the Professionalism I received under the care of Grand Dental Clinic. I had a tooth extraction & the kindness & concern I received is a guarantee I will definitely go back to Grand Avenue Dental Clinic when I'm in time of need. I am so Thankful to Dr. Honaker & the staff at Grand Avenue Dental Clinic. Kathy Stearns
Kathy thank you for the review. We look forward to seeing you again.
Fantastic experience: Update*** my 3rd or 4th time at this dental office, I always feel so welcomed and cared for, the people in this office never cease to amaze me with their friendliness, caring, energetic, considerate and maintain their professionalism. I feel as this is my place, so as long as they are in business, they have me for as a customer/ patient..... absolutely love these people! **************************************** FIrst time there and I felt welcomed, not judged, was able to try out a relaxing chair-- that was a treat! The hygienist was professional, patient, asked me questions and if she was sure what I was asking she made sure she understood what I was asking, and Dr. Brian Draayer was professional and courteous and excellent bedside manners. He was patient. First time honestly that I ever felt the care and patience and courtesy in a Dental office ever! Now mind you this was my first visit there and with that being said means a lot to me. Beautiful art work through out!
Hi Tina!
Thank you for taking the time to tell us about your experience at our office. We know your smile is personal and we appreciate you entrusting our team with your dental care. If you have any questions or concerns don't hesitate to call our office; we are here to help.
Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Very professional and with excellent staff. You can tell they care about you and give their best. I highly recommend Grand Ave. Dental.
Thank you for the review Keven. We appreciate your feedback. Thanks again.
Fantastic experience: Very happy with everything, the work done and pleasant staff. Every time I go in, everyone is friendly and knowledgeable, and I'm well taken care of. Thank you
Thank you for the review, Brandon. Have a great weekend.
Fantastic experience: Dr Draayer was amazing and I was beyond impressed. I was so scared and he put me at ease and there was absolutely no pain! He explain everything thoroughly and in detail. No surprises on price either. All staff was very professional. Will definitely go back and I recommend him to everyone! Top tier!
Thank you for the review Myka. Enjoy the long weekend. Please let us know if you need anything. Thanks again.
Fantastic experience: I so appreciate the attention that was given my specific concerns on dental care going forward. Both Dr. Ross and his technician were patient and listened well. I had my filling done the next day. It was done well and I have a good contact on that tooth. Both Dr. Ross and Haley (assistant) were very kind.
Vivian thank you for the review. We are happy to hear we addressed your concerns. Please let us know if you have any other questions. Thanks again.
Fantastic experience: They got me in the same day my brige came out. They were very friendly and did a meticulous job trying to prep the bridge to stay in. When it was time to discuss the other work I needed I was told it would be 4400 out of pocket, another dentist in town quoted me close to 19,000. Grand Avenue Dental will be my Dentists for as long as I live in Billings.
Marc thank you for the review. We are thrilled we were able to care of you, please let us know if you have any other questions. Thanks again.
Fantastic experience: Such a wonderful experience. They carefully explained each and every step, and walked me through everything. I give my personal experience a 10 out of 5.
Veronica, thank you for the review. We appreciate you. Let us know if you have any further questions. Thank you again.
Fantastic experience: I told the hygienist I felt like family! Three other hygienists stopped in to say hello! Dr Draayer was too busy to pop in but he made it a point to stop me as I walked by, to say hello! BEST CUSTOMER SERVICE EVER!!
Thank you for the review Christy.
Fantastic experience: Grand Avenue Dental Care has a kind, compassionate, and caring team of employees! They make you feel at ease, in those not-so-easy moments.
Thank you for the review Bridgett we love hearing from our patients.
Fantastic experience: Very impressed with the whole experience. We lost a great dentist in Peretti and you seem to be right on his mark in taking care of your patients
Carla, thank you for the review. We are happy to hear you had a great experience. Thanks again Carla.
Fantastic experience: Grand Ave Dental care is amazing. From the minute you enter the building, your greeted with a smile from registration and scheduing team.They are always happy to help.Dr Honaker and his assistant were so kind and informative.They both have a calming presence that helped put my mind at ease.thank you for providing such wonderful care.
Hi Carrie,
Thank you for taking the time to tell us about your recent experience at our office. We appreciate you entrusting our team with your dental needs. We look forward to seeing you at your next visit with us. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: I got Dr Honaker. HE PROVED HIS SKILLS he's now my FAVORITE dentist. He did such a great job on my reline that I could go without adhesive, I do use a super tiny dot. (Yes I need a trim lol) I've been told 4 different dentists in Billings to try getting my dentures remotely fixed so I could wear them. I eventually gave up and make my own, which turned out good but couldn't eat with them. So 5 years later my daughter found Dr Ross and highly rated him so much that she followed him when he started Grand Dental. So she told me to try him. Well I was minorly disappointed when I got Dr Honaker. HE PROVED HIS SKILLS he's now my FAVORITE dentist. He did such a great job on my reline that I could go without adhesive, I do use a super tiny dot.
Thank you for the review Patrick. We are happy you found us too. Thanks again.
Fantastic experience: Great dental office. They were able to get me in earlier due to a conflicting appointment. Hygienist was awesome! Great personality. Made going to the dentist on a Friday fun!
Thank you for the review Kathi. We hope your weekend kept getting better. Thanks again.
Fantastic experience: Dr Claire Is THE BEST! So kind and caring thru the entire process. She is the dentist I’ve been searching for 20 years!!!!! Sara her assistant was great as well! So pleased!
Cher thank you for the review. This made our morning. Let us know if you have any questions. Thanks again.
Fantastic experience: I've never liked going to the dentist. From the moment I walked through the door, the entire staff was terrific. They were helpful and thorough. And my return appointment was scheduled within the next week. My return appointment with Dr. Ross was for extraction. As someone with a history of multiple extractions, I must say that Dr. Ross was by far the best. I truly appreciate all the staff of Grand Avenue Dental.
Thank you for the review, Jeanette.
Fantastic experience: Today was a TOTAL pain free experience! I had a crown seated and cavity filled in a very short time. Dr. Honaker s the best!
Patti, thank you for the review. Please let us know if you have any questions. Thanks again
Fantastic experience: Such caring and compassionate staff. Dr. Ross has been great so far and I’m excited to work with him. As a new patient, I feel very comfortable.
Hannah thank you for the review. We are so excited for you.
Fantastic experience: The best people! It was my first time and I nervous for a new dental place but everyone was so welcoming. The whole staff is so educated, wise, provided so much knowledge, and SO FRIENDLY.
Kennedy, thank you for the review. Let us know if you have any questions we did not answer. Thanks again.
Fantastic experience: Excellent customer s ervice. I enjoyed meeing Haley today during my visit with Dr. Ross. Grand Ave. Dental has a caring and passionate staff. I feel very comfortable moving forward with my treatment plan .
Thanks for your rating and review Brenda. We appreciate you entrusting us with your dental needs. Let us know if you have any questions or concerns. Have a great week.
-The Grand Avenue Dental Care Team.
Fantastic experience: Best dental visits I have ever had! Dr. Draayer, Kristin, and Amanda were so kind, personable, and skilled in their professions. Would recommend Grand Ave Dental to anyone.
Ian thank you for the review. We are happy to have you as a patient. Have a great Monday
Fantastic experience: With just 2 visits I got X-rays, cleaning, filling and repair. And now My Grand Smile! THANK-YOU Dr. ROSS, Heidi, Ashley and Friendly Staff of Grand Avenue Dental Care!
Thank you for the review. Keep smiling that beautiful smile of yours. Thanks again.
Fantastic experience: After myself and my children had to find a new dentist, we decided to give Grand Avenue Dental Care a try! We had been with our previous dentist our entire lives as a family. After he passed away, we were extremely apprehensive about obtaining new dental care. Needless to say, we are more than pleased with this location. The staff are professional, communicative and kind. We have a new family dentist and I highly recommend this facility!
Ricki thank you for the review. It sounds like we have big foot steps to follow. We will do our best, let us know if there is anything we can do to enhance your experience for you and your family. Thanks again for the review.
Fantastic experience: I was in for a scan for 2 crowns to be made. I was seen early, prepared by tech quickly and as promised, the dentist came right in. He explained what he was doing, asked several times as to my comfort . He answered my questions and I was in and out much more quickly than I expected.
Marcia, thank you for the review. Enjoy your day.
Fantastic experience: The hygienist did a very thorough job cleaning my teeth. She is a very pleasant girl. I appreciate the time she spent with me and I apologize for being a few minutes late for my appointment. Sorry. We had ‘“stuff” going on at home.
Thank you for the review Jackie. Enjoy your weekend.
Fantastic experience: Dr Drayer was very professional and attentive to my needs. Both He and his assistant, Heidi, really explained what to expect. Also, Heidi, was very patient and thorough on any questions I had for her.
Kathleen, we appreciate your kind review. Keep us updated if there is anything we can do should you have any questions.
Fantastic experience: Love love love this office SO much! I cannot recommend, rant and rave enough about this office and Dr. thad! I’ve been here three times now, this morning being my first ever root canal at the age of 29 and will continue going to this office till I move. We are a military family and have moved around a lot and by far this Dr surpasses any Dr I have ever worked with, been seen and treated by. Dr.Thad is very gentle handed, has patience and amazing knowledge. The career field is lucky he chose dentistry. Thank you again Dr.Thad! You are so very much appreciated for all that you do.
Thank you for such a kind review. We are happy to hear you are having great experiences. Thanks again.
Fantastic experience: Everyone at Grand Dental was exceptional at making me feel comfortable from the minute I made the appointment through the healing of having 2 teeth pulled. I will recommend them to all my family and friends and anyone who needs to know.
Chris thank you for the review. Happy new year.
Fantastic experience: Starts by being afraid of the dentist. And neglecting my oral health since I was a kid. I chewed on ice for years. Now they are all breaking and my fear has gotten worse. Dr Ross at Grand Avenue Dental has taken on my case with understanding and gentleness. They have made fixing my mouth a workable process financially. I have always had a beautiful smile. Until one a front tooth broke. I’m excited now about fixing my smile because I hide my smile now. I just want even a little smile. These pics are my smile years ago. I’ll update the picture with my new smile.
Tabetha, thank you for the review. We look forward to giving you back the smile you deserve. Thanks again.
Fantastic experience: I had a dental emergency . The clinic worked me into their already filled schedule. Casey. A dental assistant was there when I walked in carrying a warm blanket. (She knows it helps with my anxiety.). Dr Draayer took care of my tooth and I was set to go. Everything okay. Dr Draayer and Casey kept things comfortable with their pleasant sense of humor.
Thank you for the review Crescence, we hope you were able to enjoy the rest of your day. Thanks again.
Fantastic experience: I am so grateful for the dentist that have given my special needs adult with Autism his teeth back! Other dentist said it was a lost case and his teeth were just going to fall out by the time he was 40. I have taken him to the dentist twice a year his whole life and I was devastated! Thank you so much for fixing his teeth and for meeting each person where they are mentally! You are so patient with every patient you serve. I have been in the waiting room a lot and have seen how good your team is!
Martha thank you for taking the time to leave such a nice review. We appreciate the review. We are always happy to help. Thanks again.
Fantastic experience: Grand Avenue Dental is a place for the whole family. My kids look forward to coming here and it’s because the whole staff is so warm and welcoming! We know we are in good hands here and appreciate their top notch client care :)
Danielle, thank you for the review and trusting us with your families dental needs.
Fantastic experience: My daughter needed her wisdom teeth looked at during our last visit. Dr. Draayer was very helpful and explained to us how they were pushing up & causing some pain then receding back down. Knowing how her wisdom teeth are going to come/go, as far as coming in, made a big difference for her. Dr Draayer could have just said "They were not ready to come out yet." The time he took to explain the process made a difference. Thanks Grand Ave dental.
Thank you for the review Jenifer.
Fantastic experience: Dr Honaker was so professional and took care of my problem quickly and without any additional problems. He explained everything he was doing so there were no surprises. I am so glad I switched to Grand Avenue Dental. They are awesome!! Kristin is the best hygienist I have ever had. I followed her to Grand Ave Dental when she left her last employer. I'm so happy to have her there and be a patient at Grand Ave. I would recommend them to anyone.
Hey Pam! Thank you for letting us know about your recent visit to our office. We appreciate you entrusting our team for your dental needs. If you have any questions or concerns, please don't hesitate to reach out to our office; we are here to help.
Have a great weekend!
-The Grand Avenue Dental Care Team.
Fantastic experience: Grand Ave Dental Care is amazing! I have always had a big fear of dentists and get really anxious when I get work done. When I needed a new dentist, this team got me in as a new patient right away. They explained everything clearly, and put me at ease with their caring approach to my needs. Dr. Hodaker even called me personally the evening after having work done to check on me. Thank you!
Shannon, thank you for the review. We are happy to hear your appt was better than expected. Please let us know if you need anything. 406-245-4922, thanks again.
Fantastic experience: I came into grand avenue dental for an extraction. The whole office was comfortable and clean. The procedure was very easy and they made sure I was comfortable and relaxed while going through the procedure. They also followed up with me and made sure I was doing OK and everything was healing according to plan. Thanks team for being accommodating and making me feel good about something so scary
Tabitha, thank you for the review. We are happy to hear you had a great experience. Please let us know if you need anything 406-245-4922
Fantastic experience: Dr Ross is a kind and caring dentist who listens to our concerns. He takes what we have to say seriously, and works hard for us to have a good experience when we visit his office. We travel many hours to visit Dr Ross, and we will continue to do so. Grand Avenue Dental Care has made sure our family has been taken care of for years and will for years to come.
Hi Shamane,
Thank you for taking the time to write us a review and letting us know about your experience at our practice. We appreciate you and your family entrusting our office with your dental needs. We do our best to ensure your comfort is our number one priority! If you have any questions or concerns, please don't hesitate to give us a call. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: I highly recommend Grand Avenue Dental! I always walk out after an appointment knowing my teeth are in the best hands. :) The personal care from Receptionist to Doctor are exceptional. Any stress I had regarding my dental care is non- existent. You can't put a price on that kind of security. My thanks to all of the staff!
Hi Valerie,
Thank you for your feedback and your rating. At GADC, we pride ourselves on the patient experience and do our best to ensure you receive the utmost care while you are in our office. If you have any questions or concerns, please don't hesitate to call our office; we are here to help. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: I’m glad I went to Grand Avenue Dental. Great team. Friendly & efficient. Beautiful staff. Informative. Fantastic care given to my concerns. Thank You.
Cal, thank you the review. We are happy to hear we exceeded your expectations. Happy Holidays.
Fantastic experience: ⭐⭐⭐⭐⭐ I recently visited Grand Dental, and I couldn’t be more pleased with my experience! From the moment I walked in, the friendly receptionist greeted me with a warm smile, which immediately made me feel at ease. I arrived in some serious pain! Dr Ross was on Vacation with my 1st visit. I was referred to a different Doctor, that took great care of me. Two weeks later I hade some discomfort with different tooth. Not only did they get me in the same day, I felt like a new man almost immediately! The dental team is incredibly professional and knowledgeable. Dr. Ross is da Man. He took the time to explain every procedure clearly, ensuring I understood what to expect. Their attention to detail and commitment to patient comfort truly set them apart. I appreciated how they used the latest technology to make my visit as efficient and painless as possible. The hygienist was gentle yet thorough during my procedure and I left feeling refreshed and confident about my dental health. The office itself is clean, modern, and well-maintained, which adds to the overall positive experience. I highly recommend Grand Dental to anyone looking for a reliable and caring dental practice. Mike Morgan. Ahh”” I almost forgot to mention! About two hours after my visit I see a number that I didn’t recognize, I pick up. Its Dr. Ross checking in on me. Wow talking about great service!
Mike we appreciate reviews as sincere and kind as yours. Truly made our day. Thank you for taking the time to write such nice review for our team.
Fantastic experience: I love these people! Ashly and Dr. Draayer are professional, friendly, and caring. I get great care with a smile. Docs assistant during my procedure was always asking about my pain and comfort. I’m very happy with this practice!
HI Timeus, thank you for letting us know about your recent experience to our office. We pride ourselves on the patient experience and we are pleased to hear about your visit and we appreciate your rating. If you have any questions or concerns don't hesitate to reach out to us. Have a great week! -The Grand Avenue Dental Care Team.
Fantastic experience: I'm feel so blessed to have had Dr Honaker as my dentist when he was at Brewer and have followed him to Grand Avenue Dental . I'm always treated so good and kind and he always cares and always makes sure I'm ok even after I get home.Dr Honaker today I was to have a filling but I needed a root canal but instead of having me wait he did it immediately. I live over 6 hours away from his location and his thoughtfulness of not making me have to travel so far for a 2nd time made me greatly appreciate his service he has. Thank You Dr Honaker and team members Sincerely, Peggy Anderson
Peggy thank you for the review. We are happy you have found a doctor you trust and make you feel comfortable is our number 1 priority. Happy Halloween and safe travels.
Fantastic experience: Dr. Ross was so compassionate for an emergency implant problem. So grateful to have been able to sort the problem out and make it work for me while I get a new implant. I truly appreciate it and loved your bedside manner. Thank you so much looking forward to continuing Dental services with you. My best Phyllis Kemph
Thank you for the review Phyllis. we love our patients, we strive to treat every patient like a family, should you have any more questions or concerns feel free to reach out. 406-245-4922. Have a wonderful day.
Fantastic experience: Dr Ryan Ross and his Staff are so AWESOME!! I had tooth implants done and almost 0 pain! Everything was explained to me as the work was being done. They know exactly what they are doing. I liked the precautions they took to make sure you don't get an Infection. They have the most up to date technology on hand. It was just a great experience. The 2 implants look and feel awesome! I finally get to eat with both sides of my mouth. I'm so glad I chose Grand Avenue Dental Care!!
Thanks for your review! We are glad you had a positive experience getting your implants done!
Fantastic experience: I needed to have a tooth looked at today that had a cracked filling. I went in to Grand Avenue Dental and they were absolutely incredibly amazing! Not only are the front desk girls the best so is everyone in the back. Dr. Honaker was so nice and detailed in what was going to happen and even when numbing the roof of my mouth he warned me before hand and he explained anything I asked him to. I have never been a fan of the dentist but they were so amazing that I even set up a cleaning and will continue going there because they made me feel comfortable. The Doctor even called to check on me and gave me a call back to reach out to if needed.
Holly thank you for the review. Patient care and happiness is our top priority. Keep us informed should you need anything in the future.
Fantastic experience: After several years of neglecting my teeth, I developed a loose tooth. After searching thru my insurance providers info, and reading online reviews, I chose Dr. Draayer. Sooo helpful, sadly had to refer me out, but I found my new dentist! Wonderful, fast, friendly and efficient office staff!
Sheryl, Thank you for the review. We are happy you had a great first experience with more to follow.
Negative experience: I confirmed numerous times on the phone the pricing of 178 for everything they would do my first apt, and when it came to paying they charged 253 (which included 5% off as I paid cash). If you want a dentist that is upfront about pricing and will ask you to do something for an additional charge before just doing it then I suggest you go elsewhere.
Fantastic experience: Dr Honaker is the best dentist I have ever had( and I have had a few). He is a skilled dentist with an excellent bedside manner. Dental work is never fun but he and the team make sure patients are as comfortable as possible. Highly reccomend.
Amanda, thank you for the review. We are so happy we can make your appointments enjoyable. Thanks again.
Fantastic experience: Today was my first appointment and cleaning with Grand Avenue Dental! Bed side manner was top notch! Her name has slipped my mind, but she was professional and super informative, while also being very personalable! I had to have a referral because of some previous work and Dr. Draayer explained in detail what his concerns were and why the referral was necessary. I have very sensitive teeth/gums and have had ALOT of dental work in the past 4 years, and they were accommodating and informative on how we can improve some problem areas! I'm so happy I found Grand Avenue and was able to get in as a new patient within 6 weeks versus my previous dentist who's scheduling was 8-10 months out, even being an established patient! Nothing but a positive experience. 2nd visit: Had a root canal redone and was in for my permanent filling yesterday! In and out in 20 minutes and checked X rays to show my missed root was taken care of (referred out) and was shown that the procedure was now complete! I CANNOT say enough good things about my experience here. I honestly cried happy tears getting in my car!!! 3rd visit: Went in today for regular cleaning and check up (3rd visit). Top notch chair side manner, explanation and comfortable conversation! Gave me some great tips to work on some problem spots. Front desk ladies were helpful, informative and friendly. I have had once again, nothing but positive things to say about Dr. Draayer and the wonderful team at Grand Avenue. They have completely changed my entire outlook and experience of going to the dentist and I am so grateful!
Hi Lacie,
We appreciate you taking the time to let us know about your recent experience at our office. We appreciate you entrusting our team with your dental care. If you have any questions or concerns, don't hesitate to reach out to us; we are here to help. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: I was recently in Billings visiting from out of town and had a dental emergency requiring immediate attention. Dr Ross and the entire office staff treated me with great care and attention and I couldn’t be happier with the outcome of my visit. I highly recommend Grand Avenue Dental Care.
Ron, are so happy we were able to take care of you. Thank you for the awesome review. Safe travels.
Fantastic experience: My wife and I switched over to Grand Ave Dental in the last year and have been seeing Dr. Draayer. We could not be happier with the service and care we have received. From registering as a new patient, scheduling appointments, cleaning, and most recent extraction. This is an excellent team that cares about the patients. Dr. Draayers follow up and personalized care exceeded expectations. Very pleased that we selected Grand Ave Dental Care. And the new building is fantastic. State of the art facility and service!
Hi Tom, thank you for taking the time to tell us about your experience in our office. We appreciate you and your wife entrusting our team with your dental needs. If you have any questions or concerns, don't hesitate to call our office. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Dr. Ross is one of the kindest, efficient and caring dentist I have ever known. He and the staff work with you to meet your needs. They accommodate your needs and make you feel like a valued part of their practice. I highly recommend Grand Avenue Dental without hesitation. They have recently moved to a new location, improving availability of parking spots and roomier exam/procedure rooms. It is a lovely office with the same efficient, kind, caring service. Again, I recommend Grand Avenue Dental without hesitation.
Hi Cindy! Thank you for taking the time to tell us about your recent experience at our office. We do our best to make sure our patients feel welcomed and are comfortable. It sounds like we met your expectations and we look forward to seeing you again at your next appointment. We appreciate you sharing your experience about our new office; we appreciate your comments.
If you have any questions or concerns, don't hesitate to call our office; we are here to help. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Today was my first visit and it was the best dental experience I’ve had. From the check in, cleaning, exam and check out everything was perfect! The people were so kind and compassionate and I learned things about my teeth I had never learned from another dental appointment. Definitely 10 out of 10!!
LIsa, Thank you so much for the review, we are so thankful when our patients take the time to leave such a kind review. We are happy to know we gave you the dental experience you have always deserved. Happy Friday!
Fantastic experience: I had 20+ year old fillings on my chipped front teeth that looked aweful. Dr Ross did an AMAZING job at replacing them. He was kind and I could definitely tell he cared about giving me a smile I would love. He also went out of his way to assure me insurance would cover the cost. I'm not embarrassed to take photos showing my teeth now and I cannot stop looking at them!
Leah, Thank you so much for the kind review. We are so happy to have you smiling again you deserve to be happy and confident.
Fantastic experience: My appointment was Super Excellent with Dr. Brian working very professional...if you have dental issues I'll recommend you GrandAvenue Dental Care from the Desk, Nurses and Dr. Brian they are all ready to listen to you and trust me you will come out with much satisfaction and great smile
Hi Shalom, thank you for your feedback and your rating; we appreciate you as our patient. Don't hesitate to give us a call with any questions or concerns. Have a great week!
-The Grand Avenue Dental Care Team.
Fantastic experience: Great environment! Always been scared to go to the dentist! But it was painless and were very friendly! Had coffee and water in the lobby! It was a great start to my day! Will be back to these guy and o my these guys from here on out.
Anthony, thank you for the review. We hope you have a great weekend.
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