Smiles on Randolph
8000 E Lincoln Hwy
46307, Crown Point
+1219-758-8809

Opening hours

  • sunday: (closed)
  • monday: 9h-15h
  • tuesday: 9h-17h
  • wednesday: 8h-17h
  • thursday: 9h-19h
  • friday: 9h-15h
  • saturday: 8h-14h

Opened in 2021, Smiles on Randolph combines the expertise of a dental clinic with the pampering of a medical spa. Their team offers general, cosmetic, and orthodontic dentistry in a comfortable and stress-free environment.

Our comment from Best Dentists Club about Smiles on Randolph:

Smiles on Randolph is a highly regarded dental practice known for providing excellent care in a welcoming and friendly environment. Patients consistently share their wonderful experiences, highlighting the following points:

  • Exceptional Staff: The entire team, including Dr. Chanbo Sim and the hygienists, is praised for their professionalism, kindness, and ability to make patients feel comfortable during their visits.
  • Thorough Care: Patients appreciate the attention to detail, with many noting the thoroughness of cleanings and the time taken to explain procedures and address any concerns.
  • State-of-the-Art Facility: The dental office is described as clean, modern, and well-maintained, contributing to a positive patient experience.
  • Family-Friendly Environment: Many families trust Smiles on Randolph for their dental needs, with several reviews noting how well the staff interacts with children and individuals with special needs.
  • Personalized Experience: Numerous patients commented on the personalized care they received, mentioning that the staff takes the time to listen to their needs and develop tailored treatment plans.

Overall, Smiles on Randolph stands out for its commitment to patient-centered care, making dental visits more enjoyable and less stressful.

Smiles on Randolph: Reviews

4.8/5 (196 Reviews)
Richard Koharchik 2 weeks ago

Fantastic experience: Always have a wonderful experience at Smiles on Randolph. Dr. Sim is very thorough and explains everything in great detail, and the hygienist Bree was very pleasant and did a great job cleaning my teeth.

Smiles on Randolph
Smiles on Randolph

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it!

Audrey Krooswyk 3 weeks ago

Fantastic experience: This place is absolutely wonderful! Kind and friendly staff and a pristine environment. I was taken back almost immediately after arrival and tended to quickly and courteously. No one likes the dentist, but Smiles on Randolph makes it so easy and quick! My whole family goes, and I recommend them to everyone who will listen!

Smiles on Randolph
Smiles on Randolph

Hi, Audrey. Your feedback is highly appreciated. Thank you for the review!

Della Tucker 3 weeks ago

Fantastic experience: Clean and modern deco dental office. Everyone was professional yet personal. I had a GREAT teeth cleaning my Mia!! Uses newest/best dental technology for dental maintenance and treatment. Kind and well skilled dr here as well. 5 stars for sure!!!

Smiles on Randolph
Smiles on Randolph

Hi, Della. We are thrilled to learn that you had a positive experience with us!

L J 3 weeks ago

Fantastic experience: Everyone is super amazing, friendly, and extremely thorough. Always enjoy coming into this dentist office. Don't change a thing.

Smiles on Randolph
Smiles on Randolph

Hi, L. Thanks for taking the time to share your positive experience. We truly appreciate it!

james walton 4 weeks ago

Fantastic experience: Dr.Sims is the GOAT!! Greatest of all Time in dentistry.! Thats it thats the review

Smiles on Randolph
Smiles on Randolph

Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!

Cathy Dillon 1 month ago

Fantastic experience: A very good place to trust your dental work at.

Smiles on Randolph
Smiles on Randolph

Hi, Cathy. We appreciate the kind words and are glad we could provide you with a positive experience!

Kevin Relphorde 1 month ago

Fantastic experience: Excellent service, great personal especially ILSA !!!

Smiles on Randolph
Smiles on Randolph

Hi, Kevin. Your feedback is highly appreciated. Thank you for the review!

Keith Russ 1 month ago

Fantastic experience: Smiles on Randolph is being treated like family, Marrissa completed cleaning and fluoride treatment (mint).I was comfortable and relaxed. Thank you for going above expectations.

Smiles on Randolph
Smiles on Randolph

Hi, Keith. We are thrilled to learn that you had a positive experience with us!

Delilah Martinez 1 month ago

Fantastic experience: My husband and I were new patients and we left the office very pleased and happy with the services provided. Beautiful office . Doctor was very attentive and great ! The staff were very friendly and helpful . They answered all of our questions. Everybody was very professional.

Smiles on Randolph
Smiles on Randolph

Hi, Delilah. We appreciate the kind words and are glad we could provide you with a positive experience!

Jimmy 1 month ago

Fantastic experience: I was told everything that i was going to find out in a professional manner with complete understanding of what I was in for,true professional staff.

Smiles on Randolph
Smiles on Randolph

Hi, Jimmy. Thank you so much for leaving us a stellar review!

Tiara Harris 1 month ago

Fantastic experience: Friendly staff and an exceptionally kind, compassionate, and knowledgeable dentist. They took great care of me!

Smiles on Randolph
Smiles on Randolph

Hi, Tiara. We are thrilled to learn that you had a positive experience with us!

Dave 1 month ago

Fantastic experience: Staff is great and accommodating the hygienists are very professional and friendly Dr. Sims is gentle, quick and great at what he does! Was recommended to him from a guy at work after my former dentist retired and now my whole family goes. Teeth cleaned and fillings in 1 sitting is what I’m talking about and I was only there for about an hour or so. And the new office is very nice GO BEARS!!

Smiles on Randolph
Smiles on Randolph

Hi, Dave. Thanks for taking the time to share your positive experience. We truly appreciate it!

James McGregor 1 month ago

Fantastic experience: Top notch! The best! Me and my family have been seeing Sims for over 10 years! He is the best as well as his staff! I wouldn’t go anywhere else. I only trust this place. I recommend to everyone.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Vickie Curtis 1 month ago

Fantastic experience: My visit was outstanding like always. Dr. Sims and staff really care about their patients. Kind caring and professional. Thank you for all that you do.

Smiles on Randolph
Smiles on Randolph

Hi, Vickie. We appreciate the kind words and are glad we could provide you with a positive experience!

Patricia Hull 1 month ago

Fantastic experience: I had a very good experience with Smiles on Randolph. The staff was very friendly and helpful. Dr. Sims was very polite and had very good patience while doing my extraction of 2 teeth. He was very informative as he worked. The office staff was also kind and professional. I had a good session with this Dental Office.

Smiles on Randolph
Smiles on Randolph

Hi, Patricia. Your feedback is highly appreciated. Thank you for the review!

cynclare byrd 1 month ago

Fantastic experience: Been going to Dr Sims since high school(2011) until now. Wont go anywhere else. Ive had one problem while being seen here but I made it clear I didn't want people training on me in the future & they also took care of my issue with urgency. Other than that I love Family Dental/Smiles on Randolph! Very professional, understanding, careful, helpful, knowledgeable & efficient!

Smiles on Randolph
Smiles on Randolph

Hi, Cynclare. Thank you so much for leaving us a stellar review!

Kina Wilkerson 1 month ago

Fantastic experience: They were friendly and attentive to seniors needs!!

Smiles on Randolph
Smiles on Randolph

Hi, Kina. We are thrilled to learn that you had a positive experience with us!

Clifford Norwood 1 month ago

Fantastic experience: The facility is spotless. Well maintained and the staff is excellent. The doctor was perfect and caring.

Smiles on Randolph
Smiles on Randolph

Hi, Clifford. Thanks for taking the time to share your positive experience. We truly appreciate it!

Pat DiFiglio 1 month ago

Fantastic experience: Marissa was very professional and as always Dr Sim was great

Smiles on Randolph
Smiles on Randolph

Hi, Pat. Thank you so much for leaving us a stellar review!

Ron Jackson 1 month ago

Fantastic experience: The Best Highly Recommended.For Dental health. Very professional.

Smiles on Randolph
Smiles on Randolph

Hi, Ron. We are thrilled to learn that you had a positive experience with us!

Dana Barker 1 month ago

Fantastic experience: First visit! Ahhhh felt very important and was explained everything.. Doc was AMAZING… friendly staff from start to finish! Had a wonderful experience!

Smiles on Randolph
Smiles on Randolph

Hi, Dana. Thanks for taking the time to share your positive experience. We truly appreciate it!

sean Archer 1 month ago

Fantastic experience: From the gentleman at the entrance to the kind lady that took me to the my chair, the hygienist, and the dentist, they are all five star customer service. I felt welcomed the entire time. Can't wait to go back.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Sean. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Amber S 2 months ago

Fantastic experience: I had to bring my 10 year old son in for a painful tooth. He ended up needing a root canal unfortunately. He was understandably very nervous. This office did wonderful for him. The dentist was extremely patient and kind. The second my son made a noise of discomfort, he stopped. Pulled all the gauze out, got more numbing for him and gave him a break. He came back, talked him through the entire process, reassured him, and made him much more comfortable. They are all wonderful and professional! My son had laughing gas before his numbing injections and he didn’t feel anything at all. I highly recommend them!

Smiles on Randolph
Smiles on Randolph

Hi, Amber. We appreciate the kind words and are glad we could provide you with a positive experience!

Barbara Gaboyan 2 months ago

Fantastic experience: As always, this office was very accommodating, professional, and clean. I would highly recommend Dr. Sim & his team

Smiles on Randolph
Smiles on Randolph

Hi, Barbara. Your feedback is highly appreciated. Thank you for the review!

Richard Maiden 2 months ago

Fantastic experience: Best dental practice in the area. From staff to facilities it’s first class dental treatment. ❤️

Smiles on Randolph
Smiles on Randolph

Hi, Richard. We appreciate the kind words and are glad we could provide you with a positive experience!

Joan Warmick 2 months ago

Fantastic experience: Changed my perspective on going to the dentist!! Amazingly friendly, professional, client focus service. Dr. Sims is patient, thorough, and personal. Made the experience very pleasant and I found a new dental home. All the staff from receptionist, dental assistants (Anna is phenomenal), and finance personnel are so nice and attentive.

Smiles on Randolph
Smiles on Randolph

Hi, Joan. Your feedback is highly appreciated. Thank you for the review!

Keith Cherry 2 months ago

Fantastic experience: That was my first visit on Randolph st., and is that a "state of the art" establishment. The staff there combined with the staff from the Merrillville location, where I originally visited a year ago, provided awesome customer service and efficiency. Such a relaxed and serene atmosphere. Looking 4ward to my next visit.

Smiles on Randolph
Smiles on Randolph

Hi, Keith. Thank you so much for leaving us a stellar review!

Phil Latchford 2 months ago

Fantastic experience: Dr. Sim and the entire dental team provide exceptional care. The quality of treatment is outstanding, delivered with genuine compassion, professionalism, and attention to detail. The office is spotless, the staff is friendly and welcoming, and customer service is truly excellent. I was especially impressed that they called later the same day to follow up and make sure I was doing well. I highly recommend Dr. Sim to anyone looking for a dentist who truly cares about their patients.

Smiles on Randolph
Smiles on Randolph

Hi, Phil. We are thrilled to learn that you had a positive experience with us!

David Brown 2 months ago

Fantastic experience: Very professional atmosphere. Friendly staff members Highly recommended My experience was a 10/10.

Smiles on Randolph
Smiles on Randolph

Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!

Leah Detraz 2 months ago

Fantastic experience: You guys are seriously the best! I brought my 4 year old in for an exam and the hygienist we had was SO beyond great! She made him feel comfortable and was so very patient with him. Definitely think we found our new dentist! Thank you again guys, you made that visit so easy! ❤️

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Leah. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Cameryn Darrell 2 months ago

Fantastic experience: I love Anne so much!!! She is my favorite and she will make sure your retainer stays in for years! Im so happy i was able to have her fix my upper retainer because the last 2 times ive had my retainer fixed idk if the people were new or students but it didnt feel correct like how Anne does it. I only say that because i was getting charged $100 to fix my retainer that broke 2 times and that’s exhausting to keep paying when i know there is someone there that knows how to do it the right way. Have a great day !

Smiles on Randolph
Smiles on Randolph

Hi, Cameryn. We appreciate the kind words and are glad we could provide you with a positive experience!

toria huizar 2 months ago

Fantastic experience: Staff were amazing, my hygienist was so sweet.

Smiles on Randolph
Smiles on Randolph

Hi, Toria. Thank you so much for leaving us a stellar review!

aruba vacation 2 months ago

Fantastic experience: My experience was excellent. I have been a patient with Dr. Chanbo Sim for twenty years. I submit a Five Star rating.

Smiles on Randolph
Smiles on Randolph

Hi, Aruba. We appreciate the kind words and are glad we could provide you with a positive experience!

Kimberly Klein 2 months ago

Fantastic experience: Very caring, professional office. Everyone is nice and you feel welcomed from start to finish. Highly recommend!

Smiles on Randolph
Smiles on Randolph

Hi, Kimberly. We are thrilled to learn that you had a positive experience with us!

Karen Cardinale 2 months ago

Negative experience: I would give a negative 10 if I could! ( The staff is amazing! )Dr chambo Sim is that is horrible! He Reminds me of the dentist that we dealt with in the 1970s he does not care about the patient. He is rude my opinion, a narcissist he has multiple chairs lined up (there’s one Dentist) and everybody is sitting in them (not 3-4 there’s a lot, cattle train anyone?) and everything he has done has been screwed up and I have to go elsewhere to have it fixed. It’s odd when they asked me to come in to see if I could give them another chance to fix it and he was indignant acting like it was my fault turned around and ran to the next patient. I was sitting there thinking did he just leave? It’s possible that he couldn’t remember who I was from patient to patient because he doesn’t take time to listen to you or while you’re there I went there for a specific reason and he acted like I was speaking Greek to him had no clue what I was talking about. That’s what happens when you have that many people sitting in dental chairs and you’re running back-and-forth between them you have no clue who is who my opinion go to a different dentist. One of their office girls slipped me a card and told me to go to a different dentist that actually listens and cares about their patients so even the staff knows

Smiles on Randolph
Smiles on Randolph

Thank you for providing your feedback and letting us know about this issue, Karen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (219) 356-8000 and we'd be happy to help you out.

Cheers,

Smiles on Randolph

Roy Wiggins 3 months ago

Fantastic experience: Dr Sims and Staff are excellent! Friendly caring environment The staff works so well together to make the experience go smoothly

Latrice Hedrick 3 months ago

Fantastic experience: Everyone made me feel so welcome. I enjoyed my experience.

Debbie Devault 3 months ago

Fantastic experience: I absolutely love Dr. Sim and his amazing staff. I switched to him from a other dentist and have been blown away by him and his entire staff. They are all so kind and caring and really take their time and listen to you. I have definitely found my new home here.

Smiles on Randolph
Smiles on Randolph

Hi, Debbie. Thank you so much for leaving us a stellar review!

Chris Papiez 3 months ago

Fantastic experience: I have nothing but great things to say about my dental experience. Dr Sim and his staff. I always assumed all dentists were the same until I came to smiles on Randolph. They are truly different in the best of ways. Thanks again for getting my smile healthy again !!!!

Smiles on Randolph
Smiles on Randolph

Hi, Chris. We are thrilled to learn that you had a positive experience with us!

Hailey Trusty 3 months ago

Fantastic experience: Had my first visit yesterday, great experience. Friendly people. Very nice building!

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Hailey. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Nettie Williams 3 months ago

Fantastic experience: I loved the facility and the music , the staff were amazing and the doctor so nice.

Smiles on Randolph
Smiles on Randolph

Hi, Nettie. We appreciate the kind words and are glad we could provide you with a positive experience!

Hatami Socials and Spam 3 months ago

Fantastic experience: Very good team at this location. Never try to upsale you and always are looking out for their customers. Would recommend to anyone.

Smiles on Randolph
Smiles on Randolph

Hi, Hatami. We are thrilled to learn that you had a positive experience with us!

Annette Perez 3 months ago

Fantastic experience: Just walking into Smiles makes me happy, but the staff, service and friendly conversation by Dr. Chambo Sims is always a pleasure to experience. By the way, my teeth look and feel great too!! Thank you!!

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Annette. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Alejandra Rios 3 months ago

Fantastic experience: Incredible, incredible, incredible experience!!! The entire faculty is extremely welcoming and friendly!! The facility is top notch and the doc was just as good! They provided amazing service and I’ve never actually enjoyed a dentist appointment in my life! I highly recommend this place as I walked out smiling!!

Smiles on Randolph
Smiles on Randolph

Hi, Alejandra. We appreciate the kind words and are glad we could provide you with a positive experience!

T Farmer 3 months ago

Fantastic experience: Nice staff and quick service.I found a family dentist i can trust

Smiles on Randolph
Smiles on Randolph

Hi, T. We are thrilled to learn that you had a positive experience with us!

Crystal L 4 months ago

Fantastic experience: I'm really struggling because I don't want to leave a negative review. I want to give this dentist a fair shot. First 2 appointment, the Dentist was so cheerful and made it feel like it was going to be a wonderful experience. However, after today I'm enraged. I had a root canal done and it went quick, easy and great. Now we are in the process of getting a cap/crown on it. The temp one is amazing, I love it but the lab can't get it together. First one was square shaped (yet my tooth is more triangle shaped) they rescanned, came back again and it too was square bottomed and not the right shape. So they rescanned again. Although, I'm getting discouraged I came back today and they didn't have the new tooth. They showed me a picture! A picture! I don't live close so it's a long drive, rescheduling my job, home/family things is a pain to just be showed a picture. They didn't call and explain this. Even though they got the picture yesterday morning and I was informed they aren't in this location on Wednesday. They could have easily called me when they opened today and not waste my time and gas to drive there and rearrange everything. They email and text me plenty of appointment reminders but could not reach out immediately for this? I paid up front so I'm really losing hope. They said they'll email me next time so I don't waste my time but it just doesn't seem like that same care is there anymore. They're making me feel like I am the one who is wrong for the lab messing up. I am hoping next appointment will be better but sadly I am not optimistic about it at this point. Edited to add: I'm pleased to update that they worked with me and we finally got a tooth that truly makes me happy. They were patient and kept trying until I was happy. The lady today at first was reserved but by the end of the visit she shined. She smiled and it felt like she was less unhappy to be dealing with me :-). Doc seemed happier too. Overall, I'm thankful they took the time and worked to make sure I was pleased. Hoping for many more positive visits

Alyssa Keelen 4 months ago

Fantastic experience: Everyone was very intentional and kind from the moment I walked in to when I walked out. Very thorough! I would recommend this place to anyone.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Alyssa. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

felix diaz 4 months ago

Fantastic experience: I’ve never had a bad experience in 20 years!!! Great dental practice, and from what I’ve been told from my wife, they also offer wonderful med spa services as well.

Smiles on Randolph
Smiles on Randolph

Hi, Felix. Thank you so much for leaving us a stellar review!

Marsha Koda 4 months ago

Fantastic experience: Amazing experience. Everyone was so friendly and welcoming. I was looking for a dental office because I recently moved into the area and they exceeded every expectation!

Smiles on Randolph
Smiles on Randolph

Hi, Marsha. Thanks for taking the time to share your positive experience. We truly appreciate it!

David Marshall III 5 months ago

Fantastic experience: I have never had such a great experience at the dentist. They were so professional and welcomed me to the office like family. They also took their time with ensuring that my teeth and overall health were a priority. Keep up the excellent work!

Smiles on Randolph
Smiles on Randolph

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!

Charles Liapes 5 months ago

Negative experience: Booked my appointment a month in advance, then got a text just 36 hours before saying Smiles couldn’t see me. I’d already taken the day off work. If this is how they treat new patients, I’m out. Extremely disappointed.

Smiles on Randolph
Smiles on Randolph

Thank you for sharing your thoughts, Charles. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (219) 356-8000.

Norma Rios Irizarry 5 months ago

Fantastic experience: Top notch all the way! The staff really tries to get to know you. The environment is amazing & clean. Every single staff member is super friendly. I’m not a fan of getting my teeth worked on but the staff truly puts you at ease & am less stress coming here. Dr Sims and his dental hygienists & staff are very experienced. They go above and beyond to make sure you have a clear understanding of everything. Dr. Sims staff are very accommodating and all-around incredible. I must say, I now look forward to my dentist appts. I highly recommend Smiles on Randolph for all your dental and ortho needs. If I could give it more than five stars I would.

Smiles on Randolph
Smiles on Randolph

Hi, Norma. Thanks for taking the time to share your positive experience. We truly appreciate it!

Kim Harper 5 months ago

Fantastic experience: Very friendly, professional experience. Easy to make appointments. Answered all questions. Great business.

Smiles on Randolph
Smiles on Randolph

Hi, Kim. We appreciate the kind words and are glad we could provide you with a positive experience!

Michelle Rickabaugh 5 months ago

Fantastic experience: I have horrible dental anxiety because of some bad past experiences. The staff works hard to ensure you're comfortable from the time you come in, to well beyond when you leave. While in a procedure, you will be asked repeatedly how you are doing and any pain or discomfort is addressed immediately. The facility itself is nice, clean, organized, comfortable. The staff is wonderful. I'd definitely recommend to family and friends.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Charlene Olsen 5 months ago

Fantastic experience: The staff and Dr. Sim are all professional people who show their concern and desire to give their best to their patients. Their office is inviting, and the children are put at easy by the beautiful fishtank in the waiting room. We recommend them to anyone looking for a dentist for your family. Dennis and Charlene Olsen

Smiles on Randolph
Smiles on Randolph

Hi, Charlene. We appreciate the kind words and are glad we could provide you with a positive experience!

Tamera Jones 5 months ago

Fantastic experience: We had an amazing experience!!! Very great office! Highly recommend!

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Tamera. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Dr. Channing Collins 6 months ago

Fantastic experience: I’ve been a patient at Smiles on Randolph in Crown Point since it opened, and I wouldn’t consider going anywhere else. For someone like me, who experiences significant anxiety at the dentist—the noise, the mouth being forced open, and the lingering sensation finding a practice that understands and accommodates is priceless. Dr. Sim is truly exceptional. He approaches care with patience and empathy, recognizing that the dentist can be intimidating for many. He takes the time to customize a personalized plan for my care, and he isn’t hesitant to incorporate strategies to help me relax whether that means medication to ease anxiety or practical tips like bringing headphones to reduce the noise of the office. His thoughtful, patient-centered approach makes all the difference. The hygienists are equally wonderful. Melissa and Marisa especially stand out for their gentleness and care. In the past, some hygienists can unintentionally be a bit heavy-handed, which can contribute to jaw fatigue and discomfort. Not so with them—they are like tooth whisperers, always mindful of comfort and precision. Their skill and kindness consistently put me at ease. Overall, every member of the team at Smiles on Randolph is friendly, professional, and dedicated to making your visit as comfortable as possible. You can’t go wrong with anyone you encounter there. If you’re looking for a dental home where patient comfort, individualized care, and genuine care for your well-being come first, this is the place.

Smiles on Randolph
Smiles on Randolph

Hi, Dr. Channing. We appreciate the kind words and are glad we could provide you with a positive experience!

Christine Murphy 6 months ago

Negative experience: What a ripoff! They charge me before even contacting my insurance because they “already know what the insurance will pay! Ridiculous

Smiles on Randolph
Smiles on Randolph

Hi, Christine. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Smiles on Randolph and would love the opportunity to improve. Please get in touch with us at (219) 356-8000!

Melissa Jones 6 months ago

Fantastic experience: I cannot say enough good things about Dr. Sims and his staff. The office is beautiful. The staff is extremely helpful and friendly. Dr. Sims is just a great person. I had taken my grown son with autism to at least four other dentist and for one reason or another he was not treated by them. We came in for a consultation with Dr. Sims and he said he would love to try and he did. I felt very comfortable with Dr. Sims after the initial visit and now my son is halfway through his treatment. Thank you, Dr. Sims and staff.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Shelley Fisher 6 months ago

Fantastic experience: I am pleased with the service on my recent visit. You went beyond the call of duty by walking me to my car under your umbrella during the sudden downpour of rain.

Smiles on Randolph
Smiles on Randolph

Hi, Shelley. Your feedback is highly appreciated. Thank you for the review!

BILL WILLIAMS 6 months ago

Fantastic experience: I have been coming to Dr Sim for over 25 years now he is absolutely the best the entire staff goes out of their way to make you feel comfortable and at home five stars is not enough for this group. Highly recommended.

Smiles on Randolph
Smiles on Randolph

Hi, Bill. We appreciate the kind words and are glad we could provide you with a positive experience!

Beranice Hartfield 6 months ago

Fantastic experience: The experience was great. Dr. Sims and his staff were amazing, very personable. They made me feel comfortable and the process was pain free and they provided me with home care instructions and answered all my questions. I am very pleased.

Smiles on Randolph
Smiles on Randolph

Hi, Beranice. We are thrilled to learn that you had a positive experience with us!

Sydnee Bell 7 months ago

Fantastic experience: Super clean, the staff were so nice and informative. I will be continuing my dental care here. Best dentist ever

Smiles on Randolph
Smiles on Randolph

Hi, Sydnee. Your feedback is highly appreciated. Thank you for the review!

mike addis 7 months ago

Fantastic experience: I would be surprised if I didn't have a great experience with Dr. Sims staff. He employs the right type of people who appear pleasant and polite everything I go for my checkups. Dr.Chambo always seems to enjoy his job so I appreciate it.

Smiles on Randolph
Smiles on Randolph

Hi, Mike. We are thrilled to learn that you had a positive experience with us!

Patricia Brzinski 7 months ago

Fantastic experience: Dr Sim and his group are fabulous. Gentle, kind, considerate…all words to describe him and my hygienist. I would highly recommend.

Smiles on Randolph
Smiles on Randolph

Hi, Patricia. Your feedback is highly appreciated. Thank you for the review!

montybitme 7 months ago

Fantastic experience: The best facility I’ve ever been to. Great staff, cleaning and disinfection protocol was followed. Dr. Sim demonstrates care and concern while providing optimum treatment! Found our Forever Dentist!!

Smiles on Randolph
Smiles on Randolph

Hi, Montybitme. Thank you so much for leaving us a stellar review!

Wende Burbridge 8 months ago

Fantastic experience: I never enjoyed visits to the dentist... until now :) Even though I am a strong believer in dental health and never avoided dental care, it is not a great experience for me - I'm sure many feel that way. If you are nervous or even scared - you should give Smiles on Randolph a call. They are so friendly and welcoming, do whatever they can to make you comfortable, always explain what they are doing and why, the environment is comfortable and clean. You'll feel much better about taking care of your teeth!

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Wende. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Mair MaryEllen 8 months ago

Fantastic experience: Let's face it. Most people don't like the dentist. Smiles on Randolph, They're so personal, pleasant, kind, funny, well educated. You don't see that so much anymore . Nobody is miserable. Everybody is happy to help you. Dr. Sim is as concerned about your overall well-being, not just your teeth. He's a great influence to his Patience and his staff.

Smiles on Randolph
Smiles on Randolph

Hi, Mair. We are thrilled to learn that you had a positive experience with us!

Falani Talton 8 months ago

Fantastic experience: I had to call the office, and ask if I could come into the office due to experiencing severe pain after an extraction. They immediately gave me a time to come in. When I got to the office I was probably called to the back, and Dr Sims and his staff take care of the problem right away! I am very pleased with all of the genuine care and concern they show for me every time I have to visit the office! Thankful for my Dental Dream Team, as usual. #RAVREVIEWS#

Smiles on Randolph
Smiles on Randolph

Hi, Falani. Thanks for taking the time to share your positive experience. We truly appreciate it!

Theresa Lee 8 months ago

Fantastic experience: Dr. Chanbo Sim and his staff are the best! Smiles on Randolph is a beautiful, clean facility and has the most advanced, state of the art equipment I have ever seen in a dental office. The level of service is outstanding. I recently went in for orthodontic treatment and am very happy with the quality and fit of the aligners and the proposed treatment plan. Dr. Sim is the most warm, caring, kind and skilled dentist I have ever known (25+ years), and his staff is also very gentle, skilled and well-trained. Everyone operates with a very high standard of care and respect for the patient. Highly recommend Dr. Sim and Smiles on Randolph!

Smiles on Randolph
Smiles on Randolph

Hi, Theresa. Thank you so much for leaving us a stellar review!

Qiana Rae 8 months ago

Fantastic experience: I became a patient at Smiles on Randolph after a very bad experience at my former dentist that I had been a patient of for over ten years. The staff at Smiles on Randolph make me feel very welcome and comfortable each time I walk in the door. I feel like I'm able to openly discuss my issues with my smile without judgment or someone making me feel crazy. The staff is very thorough, and Dr. Sim is very friendly, knowledgeable, and has a great, big personality! After my first visit, I went back to get three fillings. I was amazed at how quick and painless Dr. Evan Shin completed the job. He is also very friendly, informative, and knowledgeable. I visited a couple of days ago to get my permanent wire retainer repaired. I'm not very good with names, but the young lady who repaired it was very friendly and got me in and out in a matter of fifteen minutes. I absolutely love this dentist office. They don't disappoint, and they definitely don't waste your time.

Smiles on Randolph
Smiles on Randolph

Hi, Qiana. Your feedback is highly appreciated. Thank you for the review!

Carrie Simmons 8 months ago

Fantastic experience: Aggy is THE best dental hygienist and always does an outstanding job! I always look forward to going and getting my teeth cleaned! Everyone is so friendly and helpful, I highly recommend Smiles on Randolph!

Smiles on Randolph
Smiles on Randolph

Hi, Carrie. Thanks for taking the time to share your positive experience. We truly appreciate it!

Trevor 8 months ago

Fantastic experience: Always a great experience. The whole staff is so kind and patient. Trevor had his first filling and everything went well. Would definitely recommend!!!!

Smiles on Randolph
Smiles on Randolph

Hi, Trevor. Thanks for taking the time to share your positive experience. We truly appreciate it!

Kimp 1983 8 months ago

Fantastic experience: I was extremely nervous when I went in but the hygienist made me comfortable and explained every step of what she was doing. She made me comfortable and I’ll only be seeing her for now on. I believe her name was Heather.

Smiles on Randolph
Smiles on Randolph

Hi, Kimp. Thank you so much for leaving us a stellar review!

Tim Evans 8 months ago

Fantastic experience: From the minute I walked in I was greeted with a friendly face and warm smile. I was offered a beverage while I waited. Brianna then welcomed me and informed what was I to expect during my first visit. Then I was introduced to Rachel Dental Hygenist, very friendly and professional. Dr. Shim came in with a positive attitude, big smile and made feel special and confident that I was in the right place. I would highly recommend Smiles on Randolph, to everyone!!

Smiles on Randolph
Smiles on Randolph

Hi, Tim. We are thrilled to learn that you had a positive experience with us!

Donna Martin 8 months ago

Fantastic experience: If you are looking for a great dentist, fear not. Dr. Sim is the absolute best! His staff matches his level of excellence. I had my first successful root canal done by Dr. Sim. Every other time- with other dentists- I told them “pull them out! “ Nobody else did it successfully but him. He’s more expensive than some, but it’s worth an excellent dental experience. Blessings to you, Family Dental Care! ❤️

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Donna. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Annette Ball 9 months ago

Positive experience: Everyone seemed friendly that I was in contact with. The front desk girl was nice as well as the dental assistant. I especially like the fact that the dental assistant took time to have a conversation with me while we were waiting for the dentist to come into the room. I have anxiety so it helps me relax when somebody talks to me when I get nervous about dental procedures. I asked questions and both the dentist and the dental assistant answered them so I understood things. The girls in the area where you pay were also very friendly and very competent about the paperwork and making you another appointment very promptly. I will post another review after I get my fillings done so I can rate how my comfort level was during that procedure.

Smiles on Randolph
Smiles on Randolph

Hi, Annette. Thanks for taking the time to share your positive experience. We truly appreciate it!

William Waldschmidt 9 months ago

Fantastic experience: Came in for my annual cleaning, booking an appointment was easy they got me in within a few days. Also had to have a filling repaired, they really took time to ensure no only the quality of it but the aesthetics of it. Thank you to all the staff!

Smiles on Randolph
Smiles on Randolph

Hi, William. We appreciate the kind words and are glad we could provide you with a positive experience!

Ashley 9 months ago

Fantastic experience: I had an amazing experience at Smiles on Randolph from beginning to end! The assistant made me feel so informed and comfortable, walking me through everything regarding my X-rays, teeth, and gum health. I never felt rushed — in fact, I felt genuinely welcomed. My hygienist was incredibly thorough, and even after the cleaning, my gums weren’t too sore, which is rare for me. The dentist was warm and friendly, and I truly can’t wait to return and try out some of their other services. I highly recommend this office to everyone looking for excellent dental care in a welcoming, professional environment!

Smiles on Randolph
Smiles on Randolph

Hi, Ashley. We are thrilled to learn that you had a positive experience with us!

Cynthia Robles 9 months ago

Fantastic experience: I really enjoy Smiles on Randolph. Everyone is friendly at every appointment. My hygienist is the best! She is so patient, and she always kindly answers any questions I have!

Smiles on Randolph
Smiles on Randolph

Hi, Cynthia. Thanks for taking the time to share your positive experience. We truly appreciate it!

Ashley Schantz 9 months ago

Fantastic experience: Great experience! Staff is VERY friendly. Marissa my hygienist is the absolute best! And the Doctor is very knowledgeable and first impression was great!

Smiles on Randolph
Smiles on Randolph

Hi, Ashley. Thanks for taking the time to share your positive experience. We truly appreciate it!

payton dessauer 9 months ago

Fantastic experience: Before my appointment started, I was a ball of anxiety. Jocelyn came and took all my photos and she was my first reason why I no longer have any anxiety about going to the dentist. She kept me laughing, reassuring that everything will be okay, and explained everything I needed to know or clarified the things I didn't understand. Next, Amanda did my cleaning. She was just as amazing as Jocelyn. She explained everything while making me laugh and keeping me occupied talking about our shared love for Taylor Swift, while staying incredibly professional and constantly asked if I was okay. Dr. Sim, he was the cherry on top! He had a witty humor and personality that made me feel so confident about my teeth, my smile, and my next steps I needed to get done to have my oral health in top shape. Lastly, the woman at the check out (I forgot her name), was so wonderful. She explained my payment plans and insisted she would be happy to explain anything I was confused about. I have told so many people the second I left that my experience was so amazing and highly recommend to go here if they're ever looking for a dentist. This morning I was afraid to go to the dentist, and by the afternoon I was excited to come back for my next appointment! Thanks Smiles on Randolph! :)

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Payton. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Stephanie Taylor 9 months ago

Fantastic experience: Dr. Sims. Dee and Ann are my guardian Angels!! They are always willing to answer any questions about dental procedures and ALWAYS makes you feel comfortable. I had a procedure done and my experience was off the chain. Dr. Sims and his Team are awesome!! I get a bit nervous about any dental procedures but having this Team in my corner all the time makes a world of difference. Dr. Sims, Dee and Anne, I THANK YOU from the bottom of my heart. Regards, Stephanie Taylor

Smiles on Randolph
Smiles on Randolph

Hi, Stephanie. Thank you so much for leaving us a stellar review!

Ml Butala 10 months ago

Fantastic experience: WOW! I mean WOW!! Visit them and you'll see why!! I've had many horror dentist visits so panic attack is full blown if I have to see a dentist. This place, wow, from get go customer service rocks. The 1st asst. extremely personal able, all were very thorough, very knowledgeable and Dr. Sim couldn't have been any better!!! I could keep writing (they impressed me) but I'll just leave it at you gotta try them!!❤️❤️

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Ml. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Deb f 10 months ago

Fantastic experience: Appreciate the low cost on gluing my retainer while other orthodontists wanted a ridiculous high price. The girl who secured my retainer was kind and very professional. Office is beautiful.

Smiles on Randolph
Smiles on Randolph

Hi, Deb. Your feedback is highly appreciated. Thank you for the review!

Danielle Costa 10 months ago

Fantastic experience: This is an excellent place! My son has special needs and the whole staff was very caring and patient with him. Definitely recommend!!!!

Smiles on Randolph
Smiles on Randolph

Hi, Danielle. We appreciate the kind words and are glad we could provide you with a positive experience!

Lucas Metz 10 months ago

Fantastic experience: Always very friendly staff, professional and fast ortho who is very friendly and knowledgeable. I’ve never had pain after a filling here, or a braces appointment. Very easy to schedule, reschedule, cancel, and make appointments.

Smiles on Randolph
Smiles on Randolph

Hi, Lucas. Thanks for taking the time to share your positive experience. We truly appreciate it!

Marisa Leboeuf 10 months ago

Fantastic experience: I have always had a phobia of going to the dentist! This is the first time I felt like I was safe and had fun! I enjoyed everyone from the front desk, my dental hygienist, the one who took my xrays, and my dentist! Thank you all so much!

Smiles on Randolph
Smiles on Randolph

Hi, Marisa. Thank you so much for leaving us a stellar review!

Lisa 10 months ago

Fantastic experience: Wonderful experience at Smiles on Randolph! Aggie is my hygienist, who is Very professional and helpful... Dr. Sims is also very kind and professional. Also, always runs on time!

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

CL M 11 months ago

Fantastic experience: Best dentist office I have ever been too!! The sweetest and kindest employees who care for your well being. Dr Sims is awesome !! I was very comfortable the whole time I was there and the waiting area is very welcoming. Would recommend this office to anyone who has a fear of going to the dentist as I do, they took all the fear away !! Thank you

Smiles on Randolph
Smiles on Randolph

Hi, Cl. We are thrilled to learn that you had a positive experience with us!

DoPe TV 11 months ago

Fantastic experience: I absolutely love Dr. Sim. I have never had a good experience . I was always told no we can’t help you but then I found smiles on Randolph and Dr. Sim . I thank you for everything . I will be returning . You will forever be mine and my family’s dentist !

Smiles on Randolph
Smiles on Randolph

Hi, Dope. Thank you so much for leaving us a stellar review!

Anna Wolfe 11 months ago

Fantastic experience: My first impression of Smiles On Randolph The office is extremely clean, All the staff are professional, and very polite. We were brought back promptly to the ortho Bay for my son to have his Orthodontic consultation. The doctor complimented on how nice his teeth were and explained to my son that is his responsibility to make sure that he is Brushing his teeth twice a day and flossing. The doctor explained to us that it was best not to put My son and two braces until his primary teeth Have come out. There was no pressure or stress. I definitely recommend Smiles On Randolph Dr. Sim.

Smiles on Randolph
Smiles on Randolph

Hi, Anna. Thank you so much for leaving us a stellar review!

Royaal Richie 1 year ago

Fantastic experience: Marissa my hygienist was absolutely gentle and thorough. She went over the steps for flossing and made sure my teeth more amazing then ever before. I hope I get her again in 6 months because she was awesome

Smiles on Randolph
Smiles on Randolph

Hi, Royaal. Thanks for taking the time to share your positive experience. We truly appreciate it!

ANGEL HERANNEY 1 year ago

Fantastic experience: I love Smiles on Randolph Marissa my dental hygienist was phenomenal in every way! Dr. Sims is an amazing dentist and makes every visit amazing with his loving and caring personality!

Smiles on Randolph
Smiles on Randolph

Hi, Angel. Your feedback is highly appreciated. Thank you for the review!

tony juarez 1 year ago

Fantastic experience: Every time I go to Dr. Sim it a great experience . I really love his new facility Smiles on Randolph . And the staff is top notch . I would recommend if you are looking for dentists he is your guy ,5 star service .

Smiles on Randolph
Smiles on Randolph

Hi, Tony. We are thrilled to learn that you had a positive experience with us!

Alex Coulter 1 year ago

Fantastic experience: If you've ever had issues feeling uncomfortable at the dentist, you should absolutely come here. Everyone was as friendly as possible, provided educational material the whole way through, and left me feeling better than I could've imagined. I want to thank Brianna and Amanda for all of their help during my visit.

Smiles on Randolph
Smiles on Randolph

Thank you so much for your kind words, Alex. We really appreciate you taking the time out to share your experience with us.

Cheers,

Smiles on Randolph

Nectra Dukes 1 year ago

Fantastic experience: Smiles on Randolph Crown Point is the best! I had extensive restorative work done on a tooth & deep cleaning. The staff that took care of me was professional, personable & great at what they do. Amanda, the dental assistant Rocks!!! She made sure I was comfortable through it all & did great work. My hygienist that did the deep cleaning also rocks!! I'm always pleased every visit!

Smiles on Randolph
Smiles on Randolph

Hi, Nectra. We are thrilled to learn that you had a positive experience with us!

Dianna Noel 1 year ago

Fantastic experience: I had an implant. I was so nervous. Dr Sim is AMAZING, reassuring, caring and talented!! His staff and office is every bit as wonderful. Love this office!!!

Smiles on Randolph
Smiles on Randolph

Hi, Dianna. Thank you so much for leaving us a stellar review!

Michael Pavlopoulos 1 year ago

Fantastic experience: Hands down the best dental experience I've ever had.The staff was superb helpful in everyway. Dr. Chanbo Sim was very friendly and efficient. High quality work that I cannot praise enough. I had a root canal done and I received two follow up phone calls later that day to see how I was doing. (Never had a dentist do that before) Nevertheless very impressed and will be being my family there and recommending everyone I can to them.

Smiles on Randolph
Smiles on Randolph

Hi, Michael. Your feedback is highly appreciated. Thank you for the review!

UnMechanical Thinker 1 year ago

Fantastic experience: I had been to 2 other dentist offices both with HORRIBLE experiences, the most recent had a 4.9 star rating and It was a terrible experience. Dr. Sim greeted me with a handshake and performed my rootcanal and I had ZERO pain, ZERO discomfort The staff was very friendly and I have no insurance so I opted into the savings plan and it saved me over $500. After paying $399 for the savings plan it was in the same price range as everywhere else with very high ratings. This changed my life with dental anxiety, and now I get a fee exam and free cleaning because of the plan. Thank You Smiles on Randolph, Dr. Sim, & Staff for the 5 star treatment. You gained a lifetime customer for your genuine caring and exceptional treatment. See you next week for my tooth and then resurfacing of my fillings soon after

Smiles on Randolph
Smiles on Randolph

Hi, Unmechanical. Thank you so much for leaving us a stellar review!

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