Pediatric Dental Associates of Northeast Philadelphia

Fantastic experience: My daughter appointment was good today but we was there for three and half hour

Fantastic experience: Took my 2yr old for an emergency appointment & the provider was amazing. His patience & experience with children was truly chefs kiss.

Fantastic experience: Staff members were very nice and helpful.

Fantastic experience: My son‘s appointment was great like always

Fantastic experience: Took us in for an emergency visit, same day. I called at 930am and was told to come in at 11am Very pleased.

Fantastic experience: My kids have been coming here since babies, they have always been very great with them. I’m sad that we have to move on since they are all grown up now. But we have such amazing experiences. Thank you to all the staff.

Positive experience: Unfortunately, I was not satisfied with the dental cleaning during our recent visit. I wasn’t given a clear explanation of how the hygiene procedure would go, even after I asked to be present during my children’s appointments. We were placed in a separate room where both of my kids (ages 5 and 7) received a very basic cleaning using a manual toothbrush — the kind usually used for toddlers. While I appreciated that the dentist later explained the X-rays and what to expect at the next preventive visit in six months, I feel the cleaning itself was not appropriate for their age and not thorough enough. I expected a more professional approach for a pediatric dental visit.

Fantastic experience: Extremely crowded. But it was surprisingly quick, especially finding out that they were short staffed. Great dental work as well.

Negative experience: The dentists are fantastic. The front desk is a different story. The ease of appointment making, appointment availability, communication, and professionalism is beyond sub par. I’ve taken my girls since 6 months truly only because of the dentist’s. I had to cancel a 6 month check up in June because my twins were sick. There was NOTHING available until NOVEMBER !!!!! That would put them at a month shy of a year in between routine check ups ! This location is just way too busy and the overwhelmed feelings from the staff is clearly communicated in their attitudes. I promise you there are better offices with better attitudes !

Negative experience: We were late by only 15 minutes to our appointment and the front desk lady decided to have an attitude with my kids while we tried to reschedule. Even when we are on-time, we would usually have to wait around half an hour in the lobby before being seen.

Negative experience: The front desk lady was rude, she didn't have patience to figure out my insurance. Very relactant to take time to call my insurance company. At the end I am the one who called and faxed over dental benefits. But my son said the doctor was nice!!

Fantastic experience: Very informative and willing to work with the family

Fantastic experience: Dentist was quick and was very informative about my child's visit. We did not have a long wait to be seen.

Fantastic experience: They did a great job with Aubree braces …. Love the team there even the front desk man was helpful and patient.

Negative experience: Doctor saw my feet and only gave me an over the counter cream, why would I go to a doctor's office if only to be giving an over counter medication and not RX medication.

Fantastic experience: Everything are good, we came on time , doesn’t take long at waiting room, the doctor and the asistent are awesome too, and also the front desk lady also nice explaining any question . We will going back again in couple month

Negative experience: They do NOT accommodate children with special needs! I have gone here for three years and have finally decided to change practices after multiple instances where I tried to advocate to be present in the appointment with my children who are on the spectrum and have high anxiety. They discourage parents from leaving the waiting room, and if you insist, you may get your appointment canceled or have to wait for hours for a private room. The woman on the phone recently insisted that my children should try to go back by themselves, even though I insisted that this would not work for my autistic child. These are ridiculous and discriminatory practices that should not be allowed!!!!

Fantastic experience: Every time I bring my son to his appointment the ladies always take him right away the ladies are always happy and I love the energy there

Negative experience: Waited over an hour annd 15mins and receptionist was very rude when I asked for the reason we had to wait too long. Planning on moving my kids to another dental clinic.

Negative experience: Horrible made an appointment at 3 and waited for another 1 hour so didn’t even stay .. we walk out .. ppls came in and actually get to see the doctor first than us .. what the point in making appointments if you still have to wait 1 or 2 hours .. disgusted with the staff they are not friendly or helpful

Fantastic experience: The appointment was great everything went well thank you the appointment was good evertt

Negative experience: Very long waiting time , front desk didnt explain to me that i need to take my daughter to take picture for her teeth and stayed waiting an hour unti i went to ask again why they didnt call me and someone told me that i have to take it ti the back to take a picture for teeth

Negative experience: The women at the reception were very bad in their treatment. They made me wait for my turn for a whole hour, and when I asked them when my turn was, they said wait. When I went to the doctor, he said that they made me wait a long time and started apologizing. He was very nice, but I am very upset with the treatment of the reception. They should be changed.

Fantastic experience: The front desk was very helpful and friendly because it was our first time.It was fast checkup for our son.

Negative experience: One reception is at the desk acted like she didn’t really want to continue to help with my insurance information, but on the other hand, the other young lady was very helpful and got everything situated after I had to go out and call my provider myself.

Fantastic experience: Was very pleased with the whole process. From arrival to visit.

Fantastic experience: Thank you very much! Everything went well!

Negative experience: The woman who checks you in on the orthodontist side is hands down one of the rudest people I have come into contact with. Unfortunately she's there always and makes the experience of being there feel so uneasy. It's sad that the dentist might be great yet your staff are the people who ruin the experience or informing anyone of anything good here

Positive experience: I gave it 3 stars because the dentist who worked on my daughter on her last visit was very nice and my daughter liked them . However, she disliked the previous times because she said they were unprofessional and “not friendly”. I also don’t like the fact parents can’t accompany their kid to get seen.

Fantastic experience: Reception is polite and welcoming. The service provided is quick and efficient. They also take their time to explain in detail next steps, and assist with other outside appointments if need. Highly recommend. Satisfied Mom

Positive experience: It was amazing they care about our kids very professional

Fantastic experience: My Apt was 12pm I was in and out by 12:30pm . The front desk workers /Registration was very nice and fast . The Dentist Assistant was Awesome and Living and So was The dentist she was very caring and took her time . I had an Awesome visit . Thank You All ❤️❤️❤️❤️❤️❤️❤️❤️❤️

Fantastic experience: THE MOST RESPONSIBLE AND RESPECTFUL DENTAL OFFICE IN THE STATE OF PENNSYLVANIA! Very organized and very helpful. Wow !!! Amazing people . My daughter is 9 now and every time seems to be the first time. My youngest has been there since age 1 and now she’s 5 , which is obsessed with the staff . I also have a new addition to the family, she is two years old and has been attending this dentist for two years now, and she does amazingly great. I also have a new addition to the family, she is two years old and has been attending this Dentist for two years now, and she does amazingly great. They are fast and professional. TILL THIS YEAR 2025 she hasn’t EVEN CRIED . . They even played with her to make her feel comfortable and safe. The waiting room is CLEAN and organized. They are patient and supportive. Great work and continue to be the best ! Recap ! —— Today ( May 23, 2025 ) went smooth and easy ! Love them forever and more …

Negative experience: Absolutely Disappointed and Frustrated I had a terrible experience with Pediatric Dental Associates. I scheduled an appointment months in advance for my 1-year-old son to receive treatment that was clearly planned and discussed. After taking the time to travel all the way to their office—arranging my day, dealing with a baby, and spending time and money—I was shocked at what happened. Instead of receiving the treatment that was scheduled, they only performed an X-ray and then casually told me that my son would need to wait until he turns TWO YEARS OLD to be treated under general anesthesia in the OR due to the extent of the work needed. This is information that could have easily been communicated to me over the phone. There was absolutely no reason for me to come in for this appointment if nothing could be done. It was a complete waste of my time, energy, and money—not to mention extremely frustrating as a parent trying to get timely care for their child. This level of disorganization and lack of consideration is unacceptable, especially when dealing with young children and concerned parents. I expected much better from a pediatric practice.

Positive experience: Fast an easy.I love the fact that my children like this place. Parking is a bit chaotic at times. Overall it’s ok. I feel like they move a bit to fast on each patient.

Fantastic experience: To be honest I was unsure to come alone with my twins but the staff was still professional and empathetic. I even loved how the dentist even interacted with my twins. It’s stressful when both are busy but the dentist was amazing and the rest of the staff.

Negative experience: Had a 930 check up appointment got there at 9 they took my daughter right to the back she didn't come back out till 11:30

Negative experience: The absolute worse! My son was in dental and was suppoto be in orthodontics and they didn't even know where he was. We were there for almost an hour which is very unacceptable. You can never get anyone on the phone..Ever! I regret my decision with choosing thos orthodontist

Fantastic experience: Love this place great they attend you greatly I would recommend it

Fantastic experience: Amazing and gentle with every visit I’ve had..

Positive experience: I usually I don't have a bad visit with this providers office, but some of the personnel needs to be tought privacy rights, I did not like the questions my granddaughter was asked 3 times by 3 different staff on her appointment, the same question, when I was in the waiting room to assist with the question. I did not get a call back from office manager, only an appointment, the staff needs to apologize for this behavior or I will be finding a new dentist for her. Other than that, the sign in staff was very professional, office clean, fast service in and out

Positive experience: Front desk lady was very rude, no greetings, no professional ethics, gave very rude gestures.

Negative experience: I went to PDA as child and even had my braces done by them over 20yrs ago. That’s why I’ve taken my daughter there. Staff is really nice and supportive but recently it’s been an assembly line. We waited in line to check in for 20min. My daughter was sent back quickly, but sat waiting for over 30min. I spoke to the receptionist and she went to the back. Ultimately, it took almost 2hrs for a simple cleaning. Thinking of finding a new dentist….

Fantastic experience: Great they were very nice.. my kids love coming..

Fantastic experience: Orthodontic adjustments are quick and easy. They get you in and out in about ten to fifteen minutes. My daughter always says it’s painless and she enjoys going.

Fantastic experience: My son had a 11:30 appointment seen on time, 1:20 appointment with the Orthodontist I was thankful for the services today great staff and they also kept me informed

Positive experience: It disappoints the fact that children enter alone (without their parents) and the two times I was they did not explain what was done. They gave me the child and I left. So they said all treatment was done and to come back in six months. They put a silver crown on her tooth and I don't know if she needed exactly that or it could be made with white resin to aesthetically get better. I confess to being disappointed, especially with the issue of her coming on her own.

Fantastic experience: Very personal for someone you'll be seeing every six weeks for the next 3 years ♥️♥️ ♥️Mark

Fantastic experience: The staff is friendly and welcoming my son loves going there! Leann made sure my son was comfortable asked him if he had any questions, pai or discomfort that they should be aware of before taking him back to see the doctor.

Negative experience: I’ve been bringing my kids here for almost 5 years. This was the first time we’ve ever had a bad experience. The front desk has no idea what they are doing. I was sent an online check-in which I completed and when I went in they made me completely the same exact form over again. The doctor who saw my 5yo son should NOT be seeing kids. She had the worse attitude and energy was really bad. I wouldn’t trust her to service any child without their parent around. The assistant who was in the room with her seemed scared to be there. Our appt was for 7:30. When we arrived the receptionist let us know we were the first family there. It took them 2 hours to x-ray my oldest son and clean his teeth. Come to find out the front desk was taking the charts back and messing up the order of the patients. My son was being skipped and skipped. I went to the front desk twice about it and I kept being told he was next.

Negative experience: The assistant that work there that's a female my daughter don't know her name who assistanted the doctor for my daughter's brace appointment is very unprofessional!!!! My daughter said she spoke to her very rude made her wait while she was on her phone worried about a package!!!! I am so sick and tired of people that suppose to be in a business setting on their damn phones when u have a job to be doing!!! She expressed to my daughter she didn't see the importance of her being there and why was she there for an emergency appointment and talked about other children. To my daughter but yet in fact she had a bracket broken!!!!! This office is the worst and I don't recommend them they never answer the phone u get the run around when they do cause u have call a completely different location!!!!! They have a phone line but don't answer it smh I CANT WAIT UNTIL THE DAY MY DAUGHTER GET THESE BRACES OFF AND WE CAN BE DONE WITH THEM!!!!!! But the next time my daughter tells me some unprofessional stuff I will be saying something to the damn staff while there!!!!!! I PROMISE

Negative experience: It seems every time I take my daughter she has a new cavity! They are money hungry. She takes great care of her teeth, even ortho says so! I wouldn’t recommend this place to my dog!!

Fantastic experience: My kids love it here !!! They say the dentist are kind and funny . Great to hear especially because they’re big enough to go to the back by themselves, so I don’t get to see or hear their experience! So this is straight from the horse mouth lol

Negative experience: The service was not arranged at the appointed time. The child said it was unfair because many people who came after her were served first.

Fantastic experience: The service was great everyone was polite and detailed after my children were seen

Positive experience: Today was a day of confusion. 2 appointments and still this dentist office wasn't on their game. We didn't get to see the Orthodontist today. SMH

Fantastic experience: Pediatric Dental has been a blessing to me. My two sons are patients, and have been for the last three years. The children are unafraid of their appts. This office is definitely a Gentle Dental.

Fantastic experience: She had an easy time this time although she did say that when she asked the dentist to go a little soft on pulling her tooth this time, this dentist told her, “please don’t tell me how to do my job.” But the fact that she came out calm, not crying, not scared the way she went into the dentist, makes me happy enough.

Fantastic experience: The dr I saw today was absolutely amazing his bed side manner was incredible he was very good to my child keep him !!!!!!

Fantastic experience: Great, lovely and welcoming place. They have bilingual workesr, this is great because my mom only speaks Spanish and they could communicate with her. However, I assisted this place for the process of my braces and I always had a concern… THEY NEVER ANSWERED THE PHONE. They have a dentist and orthodontist office, but the orthodontist office would never answer the phone, and if they ever called back, it would be 2-3 days later.

Fantastic experience: appointment went well and it was very fast. We didn’t have to wait that long at all. Thank you for your service today.

Fantastic experience: I will never go anywhere else, they are great here, from the front desk to the dentist. :)

Negative experience: So the day before my daughter appointment they do the called the night before as a reminder , I asked hey is it just for my daughter or any of my other children… she said no just her … I said okay I take my daughter to her appointment and once we walk out I got a call saying my son missed him appointment I was still standing outside when they called I said I just asked you guys the night before was it for one child or my other kids also !!! So now I have to miss another day of work because of them ! Then when you complain they make it seem like you’re wrong and you don’t know what you’re talking about smh , all these places are terrible nobody wants to do the work !

Negative experience: Two years ago, we started with Pediatric Dental Association of Southampton on Jaymor Road. Our experience there was great, and after a year of visits, I left a 5-star review because everything was smooth, and we had no issues. However, after the office moved to Northeast Philly, our experience took a turn. Our first visit to the new location was last year, and we returned again at the beginning of this year—this is when things started to change. This year, when all four of my kids went in for their routine check-ups (which are covered by insurance), I noticed unexpected charges on our bill. Despite specifically requesting no fluoride treatment by leaving a note at check-in, fluoride was still applied and billed for all four of my kids. Additionally, extra charges—such as X-rays—were added without clear communication about their necessity. The X-ray was only partially covered by insurance, so I had to pay extra out of pocket. I still don’t understand why all three kids needed an X-ray when it was just a routine check-up. While I let the X-ray slide since it was covered in part, the fluoride charge was frustrating, especially since I had explicitly declined it. What shocked me most was my 12-month-old’s visit. The doctor quickly checked his six teeth, told me he had more coming in, and gave us a small toy and toothbrush. That was the extent of the visit. However, when the bill arrived, it included fluoride application, a cleaning, and other services that were never performed. Apparently, even the general advice she gave was listed as a billable service. Another concern is that when my older three children (ages 11, 10, and 6) go in, parents are not allowed to be present. This makes me wonder what exactly happens behind those doors. Were they actually given fluoride, despite my request? I have no way of knowing. To top it off, disputing the incorrect charges was a nightmare. It took two months to resolve, requiring multiple calls between the office and the billing department. It was exhausting and completely unnecessary. Unfortunately, my 5-star review has now dropped to 1-star. We will not be returning. If you choose this office, I strongly advise reviewing the procedures covered under your visit beforehand, asking questions about what will be done, and carefully checking your bill afterward. They added services that were either never performed or directly against my consent, which is unacceptable.

Fantastic experience: My son had an appointment for 8:30 am and by 8:30 am they called his name to be seen they checked him and he has no cavities pediatric dental I would refer any one to you guys great service and no wait

Positive experience: Terrible,because they held my daughter in the back cold room for over an hour without being seen and took children that came way after her served them and sent them out to their parents and once I told them to bring my child out the Dr. Said oh we gonna serve her now and within two minutes she was done ....time to find another dentist where they can serve my children better and not overlooked her skin complexion.

Fantastic experience: The dentist are great but the waiting room always smells like people been smoking mariguana

Fantastic experience: All the doctors are very nice and the whole staff is very helpful.

Fantastic experience: My daughter loves going to this dentist. I will say that but is very busy and the quickest appts are typically at 730am.

Negative experience: I’m going to this dentist for 17 years if I’m counting right. The place got nicer but service getting worse. Today my kids’ appointments were at 8 in the morning but they were seen after 9. They call all kids at the same time and have them seated inside in another waiting room. My 4 year old became impatient and started walking. The dentist didn’t even check her teeth properly and nothing else was done. They charged for nothing. I’m never bringing my kids for 6 months check ups anymore. Such a waste of time!

Negative experience: The woman at the front is rude as hell. They make you wait in line and have an attitude if you show up to the appointment as if it’s not their job to check people in

Fantastic experience: They were able to get us in same day and the doctor was amazing with my autistic son. Was able to take care of the issue on the spot and super fast! Thanks so much

Fantastic experience: Made an appointment for my son for pain and he had a cavities pain and they just had sit there for over an hour with an emergency appointment and told me they just " assessed" the problem but then the next day after X-rays after a different appointment they told me he had 9 cavities?? But couldn't fix not one cavities or x ray the day before for an emergency appointment? This tells me they just want money for doing nothing the day before?? While my child is in pain???

Fantastic experience: The staff there is very nice and they show so much care .i love taking my so there ❤️❤️

Negative experience: Wish I could give negative stars. Nothing but problems everytime my kids have an appointment. Today they told me I owe $433 for 2 fillings. When I asked why they wouldn't call me a head of time to tell me of the charge and she said "well if you had state insurance it would be free" are you kidding me? You need new front staff. I will no longer be taking my kids there.

Fantastic experience: Not long waiting time doctors and nurse are very kind and understanding and bathroom is clean just need something for the kids to do or have parents stop having there children run around untended.

Fantastic experience: Jackie is amazing! She made sure my daughter felt comfortable because she was nervous to get her cavity filled. Highly recommend the staff!

Fantastic experience: That was my baby girl's first time to the dentist. I used this place for several years with all my children. The doctor was very gentle with her. Thank you. Y'all guys are the best

Fantastic experience: I am beyond grateful for the excellent care my son received at Pediatric Dental Associates. From the moment we walked in, the staff was warm, welcoming, and incredibly professional. The dentist and hygienists were patient, gentle, and took the time to explain everything to my son, making him feel comfortable and at ease. It’s clear that they truly care about their patients’ well-being. The office is clean, well-organized, and runs efficiently. I highly recommend it to any parent looking for top-quality dental care for their child! I’ve been taking my son here for over a year now.

Fantastic experience: Our first visit was a success. Staff was friendly, knowledgeable and accommodating to our needs. The facility was clean and very ventilated to kill off any germs if any.

Negative experience: Staff at the front desk was not friendly they all looked like they were miserable and I asked how come Noone answers the phone I've been calling 3 days straight they literally ignored me I only found out about my gransons appt the day before when they gave me a friendly reminder.

Fantastic experience: Pediatric Dental Associates of Northeast Philadelphia is a great place to get your dental care done for your children. The staff are very kind and knowledgeable. I highly recommend

Positive experience: We always have a good experience. This time we did wait longer due to an appointment time. But overall good. Thanks

Fantastic experience: Ashton wire is sticking up i cut it with toe nail clippers it fine now. Staff is wonderful. Thank you all for your service ❤️

Positive experience: The ophthalmologist and staff on site are very nice and patient with my 6 year old daughter. She(ophthalmologist) was concerned about how she was doing in school with reading and her eye care. The staff there will work with you. This is one of many reasons,why I have been going to qthem for the last 4 years.

Fantastic experience: Super nice and caring toward my son, semi quick, only complaint I have was how busy they were! But apparently they have the orthodontist the same day.

Fantastic experience: Great. Great staff, friendly, fast. Been bringing my child here for years.

Fantastic experience: It was an amazing experience, the dentist was amazing she made my daughter feel really comfortable and she was really nice.

Negative experience: Terrible. The front desk staff does NOT want to help you at all. Waited 1.5 hr before my son was seen. The dentists are great, but I don’t think I’ll come back to this practice.

Negative experience: My baby got a cut on her lip after getting a cap done the wait time was too long

Negative experience: The wait for your child to be seen is crazy. We got to the visit at 5:15 and left at 6:30 only because I asked why was it taking so long for just a hygiene visit and then they never came out to tell me anything about my sons oral hygiene

Positive experience: Great dentist but the wait was too long. I had an 8 a.m appointment and wasn’t seen till almost 9.

Fantastic experience: First appointment of the day. Staff was courteous and we were out in a timely manner.

Fantastic experience: The front desk was very nice and professional. They allowed us to be seen even if we were late, My son was super scared and they allowed me to accompany him when he went in the back. The dentist was so understanding and patient with both of us. She explained everything so detailed and made us both feel at ease. We had a super amazing visit. Thank you.

Fantastic experience: i’ve been taking my son here for over a year now and the staff is wonderful as far as appointment times for the most part they are on time and he is in and out I never spend more than 30 minutes there

Fantastic experience: Always a pleasurable experience for my son’s visits. Staff is super friendly and pretty punctual. I will recommend.

Fantastic experience: I really love coming to your office , never had any issues since switch from Elite Dental . Never a long wait in the waiting room , today I came in a half hour early and they took my daughter straight back . It’s really a pleasure coming there .

Fantastic experience: Everyone is so nice!!! Great communication, always sends reminders!!!! They are awesome with scheduling appointments. They wait for the kids to go to the back is short. The bathrooms need to be cleaned more often but overall great dentist!!!!

Negative experience: They are very rude, they tried to have my son go back by himself with no parental supervision. When the dentist saw my son she told his father all she can do for him since he had parental supervision was brush his teeth. The front desk is very unprofessional and rude. I will not be going back there again.

Fantastic experience: Very professional. Takes good care of my children teeth. Would highly recommend their services for all of your dental needs.