Palm Valley Pediatric Dentistry & Orthodontics - Surprise
Information about Palm Valley Pediatric Dentistry & Orthodontics - Surprise
85374, Surprise
Opening hours
- sunday: (closed)
- monday: 7:30-18h
- tuesday: 7:30-18h
- wednesday: 7:30-18h
- thursday: 7:30-18h
- friday: 7:30-18h
- saturday: (closed)
Established in 2015, Palm Valley Pediatric Dentistry & Orthodontics offers comprehensive dental care for children of all ages. Their Surprise location features a welcoming environment designed to ease anxieties during dental visits. Led by a team of pediatric dentists with specialized training, they ensure healthy smiles throughout a child's development.
Our comment from Best Dentists Club about Palm Valley Pediatric Dentistry & Orthodontics - Surprise:
Palm Valley Pediatric Dentistry & Orthodontics in Surprise is renowned for providing a warm and welcoming environment tailored specifically for children. From the moment families walk in, they are greeted by friendly staff and an inviting atmosphere designed to ease any apprehensions kids may have about dental visits.
The clinic boasts a vibrant waiting area filled with toys, games, and entertainment options that keep children engaged while they wait for their appointments. Many patrons have highlighted the staff's patience and understanding, especially Drs. Olga and Alex, who are praised for their gentle approach and ability to explain procedures in a way that is both reassuring and informative.
Key highlights of the Palm Valley experience include:
- Friendly and professional staff: The team is dedicated to ensuring that each child's dental visit is as enjoyable as possible, creating a stress-free atmosphere for both kids and parents.
- Kid-friendly facilities: The waiting area is a colorful haven for children, equipped with video games, toys, and themed dental chairs that help make dental visits a fun experience.
- Expert care: The dentists are not only skilled but also exceptionally kind, handling procedures with care and making sure to keep children informed and comfortable.
Parents consistently recommend Palm Valley Pediatric Dentistry & Orthodontics, citing their efficient appointment scheduling and quick service. Many families have shared that their children actually look forward to their dental check-ups, a testament to the practice’s success in making dentistry a positive and enjoyable experience.
Overall, Palm Valley Pediatric Dentistry & Orthodontics is highly recommended for any parent seeking comprehensive dental care for their children in a nurturing and entertaining environment.
Services and Treatments
Palm Valley Pediatric Dentistry & Orthodontics - Surprise: Reviews
Fantastic experience: Yesterday, my sister entrusted me with the responsibility of bringing her son to Palm Valley Pediatric Dentistry (Surprise location). While I initially harbored some apprehension about the task, I readily accepted and accompanied him to the dental facility. Our experience at Palm Valley Pediatric Dentistry was exceptionally positive. From the moment we entered the office, the staff exuded friendliness and a welcoming demeanor, creating a tranquil atmosphere that instilled a sense of comfort in my eight-year-old nephew. The waiting area was meticulously designed to cater to children, featuring an array of toys and books that provided ample entertainment. The pediatric dentists, Drs. Olga and Fatima, demonstrated exceptional gentleness and patience with my nephew. They meticulously explained each step of the examination and treatment, ensuring that he comprehended the procedures effectively. Furthermore, they took the initiative to address any concerns I may have regarding my nephew’s dental well-being. I was particularly impressed by the meticulous care and attention to detail provided during our visit. The office was equipped with the latest technological advancements and instruments, ensuring that my nephew received the optimal treatment. Overall, I highly recommend Palm Valley Pediatric Dentistry to any parent seeking a friendly, professional, and compassionate dental practice for their child. My sister was delighted to hear about the exceptional experience we had at the dentist. I extend my sincere gratitude to the entire team for making our visit a positive and stress-free experience. Palm Valley Pediatric Dentistry undoubtedly stands as a high-quality pediatric dental office, deserving of a five-star rating.
Fantastic experience: Palm Valley Pediatric Dentistry has been taking excellent care of my son’s dental and orthodontic needs since 2017. They are the best!
Anthony - Thank you so much for the continued support over the last 8 years! We always love visits for your family, whether for pediatric dental or orthodontic needs. We appreciate the kind words and feedback!
Fantastic experience: Y daughter saw her new provider today and she was great! I love the staff here they are always so welcoming. We see ortho here and he is an amazing dr, very knowledgeable in his craft.
Fantastic experience: We loved coming here my two year first time. The dental hygienist and Dr. Lisa were very patient and kind and made it such an easy first appt! :)
Fantastic experience: Palm Valley Pediatric Dentistry is awesome! They are great at meeting their appointment times and getting you in and out. I love their office and so does my son!
Megan - We appreciate the support and look forward to your next appointment!
Fantastic experience: Our girls love all the staff. They make them feel really comfortable during their visit.
Patricia - Thank you so much for taking the time to leave us a review and we look forward to seeing you and your family again soon!
Fantastic experience: Dr Olga Dolghier is amazing. She is kind, gentle, knowledgeable, profesional and provides excellent care. The clinic is well maintained, and her staff is patient, friendly and helpful. I highly recommend Palm Valley Pediatric Dentistry.
Negative experience: The only reason I give this place a star is for the dentistry. Ortho is a joke. Cancel your day you had booked for a month and don’t work with your schedule at all. They don’t seem to understand not wanting your kids to miss school for appointments. I never cancel but they have canceled and made me adjust my schedule numerous times. They only get as many stars as they do because they offer Starbucks cards for reviews and their dentist team I have never had an issue with. Now because they canceled my appointment I had for a month, they act like I’m the reason my son will have his braces on extra time but I am not the reason, they are. I even asked for 3:45 instead of 3:30 because they cancelled my original appointment and they only had one available farther from us. I realized with how long pickup at school has been going there is no way we can make it by 3:30. So they have no problem completely cancelling your appointment but you ask them for a 15 minute leeway and it’s a no. So yes, if you want ortho that may or may not cancel your appointment, doesn’t understand that kids have school, and isn’t willing to even try to work you in or offer you a cancellation list, come here. Otherwise i suggest searching elsewhere. My stepmom stopped taking her kids here because of her experience and I wish i would have as well. Won’t be doing my daughters braces here.
Charlee - We're disappointed to hear you had a frustrating experience with our ortho team but we appreciate you sharing your thoughts with us. We take these concerns very seriously and would like the opportunity to investigate your concerns further. Will you please contact our management team at [email protected]? We want to work with you to address your concerns as quickly as possible.
Fantastic experience: Awesome job. Good work. Friendly staff. Kids enjoy spinning the wheel.
Edward - Thank you so much for visiting our Surprise practice and we appreciate your wonderful feedback! We hope to see you and your family again soon!
Fantastic experience: Love this location.. all of the staff are very friendly and kind. We’re always taken back quickly. We’ve seen Dr Alex and Dr Lisa for about 3 years now and both are amazing. They’re informative without being judgmental. And most importantly they keep it fun. My kids actually look forward to going to the dentist so that’s a win in my book!
Amber - We love your family's visits to this location! Thank you so much for the continued support at our Surprise office and we appreciate your kind words. We look forward to seeing your family again soon!
Fantastic experience: They got a new dentist and I absolutely loved her! We’ve been coming here for a few years now, and I wasn’t always happy with the dentist but I like to keep things consistent, so today when they had a new dentist that I absolutely loved it made my day! They all worked well with the kids and were very patient with my 2 year old and 5 year old who were both struggling a little bit, but they were awesome with them!
Elizabeth - Thank you so much for the wonderful feedback! We are thrilled to hear about you recent visit and how you feel about our staff. We look forward to seeing you all again soon!
Fantastic experience: Always friendly staff. My kids love it here!
Tanya - We appreciate the support and look forward to your next appointment!
Fantastic experience: We had such a great experience at PVPD in Surprise! We treated two teeth successfully, and everything went so smoothly. My daughter also had a dark spot on one of her teeth — Dr. Olga worked on it, and it literally disappeared like magic! ✨ my kid watched a movie the whole time and didn’t feel any pain. We absolutely love this place.
Marina - Thank you for visiting our Surprise practice and we were happy to help your daughter with her dental needs. Dr. Olga will appreciate the kind words and we look forward to seeing you and your family again soon!
Fantastic experience: This place is amazing. I have been taking my daughter here since she was one and she loves sitting in the dinosaur exam chairs and she is now 9 years old.
Tina - We appreciate your continued support over the years and we are happy to provide your family with the level of service you have come to expect. Thank you for your valuable feedback and we look forward to seeing you all again soon!
Fantastic experience: they are efficient great with kids and do not do anything extra or upsell unlike some experiences i’ve had with nearby peds dentists. highly recommend
Katherine - Thank you for visiting us and we appreciate your feedback! We are so glad to help your family and look forward to seeing you all again soon!
Fantastic experience: Very friendly and patient with my scared 6, 4 & 2 year old. Great first experience!
Maria - We are so glad to hear about your family's first visit to PVPD and we want to thank you for taking the time to leave us a nice review!
Positive experience: Love taking our kids here, this last visit you didn’t ask if we wanted flouride and assumed we did, applied without asking. Would have preferred to be asked if we wanted fluoride. Other than that experience is great.
Heather - Thank you for visiting our office and we appreciate your honest feedback. We will pass this along to management and if you would like to discuss personally, you can always reach out to us at [email protected]. We look forward to seeing you and your family again soon!
Fantastic experience: This was my first experience bringing my son to a dentist office and I couldn’t be happier! They were able to get me in super quick for an appointment. The staff was friendly and he got a balloon and certificate after his appointment. Waiting room had games in the TV to keep kids waiting busy and the office was very colorful and kid friendly. I highly recommend!
Jodi - Thank you for visiting our Surprise office! We are so thrilled you and your son came to our practice and we look forward to seeing you both again soon!
Fantastic experience: Had the best experience taking my 3 and 4 year old here today, their waiting room is super cool with fun stuff to entertain the kiddos, the rooms are decorated with characters that the kids love, and they did a great job explaining what they were doing before doing it to make the kids feel comfortable with the experience. Definitely recommend this office!
Katie - Thank you for your wonderful review! We're so happy to hear that your little ones had a great experience and felt comfortable during their visit. Creating a fun and welcoming environment is our goal, and we truly appreciate your recommendation!
Fantastic experience: This is the only dentist I’ve sent my girls to. It was nice having a double room so I could take them on my own and be with both at the same time. They had a lot of fun in the lobby with all the games/entertainment, as normal. Staff was kind and quick. They’re excited to go back in 6 months because of the positive experience!
Lexi - Thank you for your wonderful review! We're so happy to hear that your girls had a great experience and enjoyed the entertainment in the lobby. Providing a comfortable and convenient visit for families is our priority, and we’re glad the double room setup made things easier for you. We look forward to seeing you all again in six months!
Fantastic experience: Everyone is so kind, making the kids feel comfortable and quite speedy with the visits! Always offer special prizes and such on the way out, and fun little awards for No Cavity Club etc. My girls go here and now our granddaughter is being seen here too.
Samantha - Thank you for taking the time to leave us a review and we hope to see you again soon!
Negative experience: Both the dentist and dental hygienist did their cleanings and applied fluoride to our toddler without asking our permission. They completed the actions so quickly that we didn't even have time to ask. We had to ask the dentist for information about whether our child's teeth looked clean, etc. It felt very rushed and was a poor experience. I also would be cautious about any 5 star reviews since they give customers gift cards for completing a 5 star review.
Julia - We're disappointed to hear you had a frustrating experience and we appreciate you sharing your thoughts with us. We take these concerns very seriously and would like the opportunity to investigate your concerns further. Will you please contact our management team at [email protected]? We want to work with you to address your concerns as quickly as possible.
Fantastic experience: This pediatric office checked all the boxes. Clean, thorough exam, X-rays and cleaning. The check in and out process was prompt. The Dr. and staff were competent, courteous, and knowledgeable. My son loved the game room area and didn’t complain of the fluoride taste. He also appreciated choosing a prize at the end of the appointment.
Elaine - Thank you for visiting our Surprise practice and we appreciate you leaving us a review! We hope to see you and your son again soon.
Fantastic experience: Very nice staff. We love Dr. Olga! Micah got two teeth pulled and it was so quick and painless! Thank you!!
Destiny - We are thrilled we could help with Micah's extractions and Dr. Olga loves your family, too! Thank you for leaving us such positive feedback and we look forward to seeing you all again soon.
Fantastic experience: I was originally taking my son to a different dentist but at the last checkup they were telling me he was gonna need 8 silver caps and would have to be put under anesthesia for it. I came to Palm Valley for a second opinion and was happy to hear that wouldn’t be necessary. All he would need is three fillings and it could be done under a conscious sedation. We arrived at 8am, Olga helped him take the medicine needed, we waited in the bean bag room for about an hour while it kicked in, and then they took him back to the room to work. they brought me back twice to do a “silent check” and just make sure he was ok, which he was. They were so quick and efficient. I’m honestly so happy I went with them to handle his dental needs. They did wonderful. Also, fun fact. My sister went here as a kid and she says she has wonderful memories of the place. She had the same dentist (Olga) and we just love her
Destiny - We are so thrilled we could help get your son the care he truly needed. We appreciate you taking the time to leave us such positive feedback and we hope you continue to see us for your pediatric dental needs.
Fantastic experience: We transferred our kids to Palm Valley from another Surprise pediatric dentist who will remain nameless. The quality of care our children have received at Palm Valley has been beyond excellent. Our children no longer fear going to the dentist as the providers at Palm Valley have a calming demeanor. Yes our youngest still gets nervous but they are great at putting her at ease. I can’t recommend them enough.
Ray - We are so glad your family made the switch and we are happy to have you are our Surprise pediatric dentistry! Thank you for leaving such a warm review and we look forward to your next visit!
Fantastic experience: The dental staff is so friendly and really helped my daughter feel at ease for her little fillings. She loves her dentist appointments and enjoys the wait area with games. She always hopes they take longer to call her back so she can play, but they are prompt and on time unfortunately for her. Lol I am happy she is having a positive dental office experience!
Ana - The comfort of our patients and their families is very important to us, we are so glad you feel this during your visits. We thank you for your feedback and we look forward to seeing you all again soon!
Fantastic experience: My kids have been going here since 2017. Amazing staff, great locations. I highly recommend this place for both dental and orthodontic needs.
Janice - We truly appreciate your continued support over the years. We think you and your family is amazing as well and we look forward to seeing you all again soon!
Fantastic experience: Baby's first dental visit! Everyone was so patient with us. We've taken all our kids here and will continue! We love you guys.
Jamie - We are honored you came to PVPD Surprise for your baby's first dental visit! We love visits from your family and look forward to seeing you all again soon!
Positive experience: We had such a positive experience at Palm Valley Pediatric Dentistry & Orthodontics.From the moment we walked in, the environment was incredibly welcoming and kid-friendly. The waiting area is bright, colorful, and filled with toys and electronics to keep the little ones entertained, which helped ease any pre-appointment jitters. The staff is exceptional—kind, patient, and very understanding of children’s unique needs. The hygienists explained everything to my child in a way that made them feel comfortable and involved in the process, from showing the tools to talking through what would happen next. The dentist was equally wonderful, taking extra time to ensure that my child felt safe and relaxed throughout the entire visit. Highly recommend this office for anyone looking for a stress-free, caring, and professional dental experience for their children.
Angelica - We are so glad you came to visit our Surprise practice! The comfort of our patients is our top priority and we thank you for your warm feedback about your experience. We look forward to seeing you and your family again soon!
Fantastic experience: All 3 of my kids have been coming here for years! 2 of my kids have had braces with palm valley. The staff and doctors are all absolutely amazing and great with the kids. I'd highly recommend using palm valley to anyone!! :)
Jennifer - Thank you for such a glowing review! We are thrilled we could improve the smiles of your children and help with all their pediatric dentistry needs. We appreciate your continued support and look forward to seeing you for their next appointment!
Positive experience: Good overall experience, great with kids. Had sealants recommended and they were able to do that at the same time so we didn’t have to schedule back!
Nicole - Thank you for sharing your positive experience with us. We were happy to assist your family and look forward to seeing you on your next appointment.
Fantastic experience: I have been taking my children to this location specifically for a little under 10 years. They have always been great with my kids, flexible with appointments and quick and efficient appointments.
Sara - We want to thank you for your continued support over the years! It's been a pleasure assisting your family and we look forward to keep doing so as long as we can. We appreciate you taking time to leave us a review!
Fantastic experience: Palm Valley and their team was amazing. My daughter needed extensive work done and needed general anesthesia due to anxiety. They were very patient and understanding with both her and myself. The procedure was done in under an hour and during her recovery, the technician who was with her was very kind and loving with her. She didn’t experience any pain following the procedure which was great (considering we were expecting a few days of misery). Highly recommend them for any of your kiddos!
Thank you so much for your kind words, Nicole. We really appreciate you taking the time out to share your experience with us. We look forward to seeing with you again in 6 months!
Fantastic experience: Palm Valley has been amazing with my kid. He had some dental trauma that our previous dentist didn’t know how to fix. I happened upon Palm Valley and they knew exactly what to do and did a procedure the same day. It was such a relief to know that my son was in good hands. I will be switching all of my kids to Palm Valley.
Jill - We were so glad to be able to assist in your time of need. Thank you for leaving such a warm review and we hope to see you again soon!
Fantastic experience: we've always loved every visit at palm valley. The staff are super friendly and Dr. Olga and Dr Alex are amazing. They're so good with my kiddos. My little one always ask to get her teeth clean so she can get some little toys from them. So happy we found this place. We know our kids are in good hands
Jam - this will make both the doctor’s days! This is reviewed warmed us and we always look forward to your visits.
Fantastic experience: They’re so great with our 4 and 7 year old! So kind, friendly and professional. Our boys look forward to coming because of the front area with games, coloring, and computer games.
Jazmin - Thank you so much for the great review! We love having your boys come for their visits and we look forward to the next one!
Fantastic experience: I love this place! My almost 3 year old was scared and not cooperating. The staff was so patient and were able to get him comfortable enough to do the cleaning and exam.
Remi - The comfort of our patients is one of our top priorities and we thrilled you were able to feel this during your visit. We look forward to you family's next visit soon!
Fantastic experience: My baby girl had her first dental visit with Dr.Earley and the doctor and her team made it an exceptional memory! They were gentle, patient, and knowledgeable! We definitely found our new dental home!
We are so glad to hear about your family's first visit to PVPD and we want to thank you for taking the time to leave us a nice review!
Fantastic experience: Having been bringing both of my children here since they were toddlers. It’s always been a great experience. The staff is very patient with them and both of my kids just love Dr. Lisa.
Margaret - We truly appreciate your continued support and we love your family's visit's! Thank you for the Dr. Lisa shoutout, it will make her day!
Fantastic experience: Best pediatric dentist I have found. They were super patient with my wiggly 7 year old and didnt shame her for being nervous. Highly recommended
Sybil - We are thrilled to hear about your fantastic experience during your visit. We look forward to your next child's next checkup!
Fantastic experience: We love Palm Valley Pediatric Dentist. We have been coming for 4 years now. The staff is always friendly even when your kid is scared or having a hard time. The Dentist is very kind. And I love they can work around my schedule. The whole office is very inviting and clean. My kids love playing games while waiting, and love watching tv during any procedure. I highly recommend them
Christine - We appreciate the support and look forward to your next appointment!
Fantastic experience: Got there 5 mins before my appointment, they took me right in. They did X-Rays and my son’s cleaning. I explained that my son has severe anxiety when it comes to doctors/dentists and they explained everything to my son and made sure he was comfortable. They explained everything to me and went over the treatment plan thoroughly. Very impressed, I’m sad that they are out of network but very pleased with how they treated us.
Dayna - We are so glad to hear about your family's first visit to PVPD and we want to thank you for taking the time to leave us a nice review!
Fantastic experience: Everyone here is absolutely amazing! The front office ladies are friendly quick and very knowledgeable! The staff is kind and super thorough in explaining everything that happens in your child’s visit!!! I highly recommend palm valley peds dentistry!!
Jessica - Thank you for the team shoutout, we love our patients! Thank you for leaving such a nice review and look forward to your next appointment.
Fantastic experience: Malee was awesome at the front desk. I felt very welcomed by her greeting and great smile. I would definitely have more kids just to bring them here
Jorge - Thank you for the team shoutout, we love our patients! Thank you for leaving such a nice review and look forward to your next appointment.
Fantastic experience: I took my 2 year old for his 1st check up! It was fast, easy and they worked so well with him! I’m excited to continue his dental health journey here!
Jailen - We are so glad to hear about your family's first visit to PVPD and we want to thank you for taking the time to leave us a nice review!
Negative experience: I took my kids here for years and finally quit going. It seemed like every time we went in the dentist was happy to announce, "oh, another cavity!" They alway push for dental procedures and pushed to put crowns on baby teeth. I feel like they are pushed to do this because, ultimately, it is a money-making business. I became very unimpressed and would never go back.
Jessica - we're disappointed to hear you had a frustrating experience and we appreciate you sharing your thoughts with us. We take these concerns very seriously and would like the opportunity to investigate further. Will you please contact our management team at [email protected]? We want to work with you to address your concerns as quickly as possible.
Fantastic experience: I've had nothing but good experiences here. My daughter's have both had cavities taken care of and they are so good with them. Kind, thorough and really gentle with the kids. I appreciate them taking time to explain what's going to happen and I have not experienced any billing issues or problems of any kind. Highly recommend!
Carrie - We appreciate you taking the time leave us such a nice review and we are thrilled to about your positive experiences at our practice. We are always there to explain and break things down as needed for our patients. We hope to see you all again soon!
Fantastic experience: The staff is very friendly and you are not just sitting there when waiting because there are tablets and games. The dentists are nice and helpful. Overall amazing experience!
Bryan - Our main goal is to ensure our patients and their families are as comfortable as possible. We are so glad this was noticed in your visit and we hope to see you all again soon!
Fantastic experience: Very clean and extremely organized. Kids feel relaxed here. The waiting room has coloring, blocks, video games movies and much more. My son is happy and cavity free!
The comfort of our patients is one of our top priorities and we thrilled you were able to feel this during your visit. We look forward to you family's next visit soon!
Fantastic experience: I love the staff!!! My daughters first dental experience couldn't have been any easier!!! Super happy they make her feel comfortable and treat her like princess.
Your children's positive experience is what PVPD is all about! We appreciate you leaving this great review and hope to see you in our office again soon!
Fantastic experience: Really great staff. So kind, understanding, and efficient. They're honest and happy to answer any questions or concerns you may have. Even though the visits are quick, I appreciate knowing they are there and truly care about our 2 year old!
Thank you for the team shoutout, we love our patients! Thank you for leaving such a nice review and look forward to your next appointment.
Negative experience: Aghh…where do I start…This place is the ABSOLUTE WORST!!!!! Particularly when it comes to staff, hygiene and payments!! This office released my children as patients (no longer wanted to give them treatment) due to the fact that I, as a concerned MOTHER to my children and paying top money, complained about them not having any hygiene (especially Covid 19 being around and other illnesses) when it came to the staff NOT changing their gloves!!! Please be careful with your children because these young girls (that seem to still need schooling) would have gloves on and touch the keyboard to input information and touch the screen, mouse, and cabinets, drawers and then put those same hands with those same DIRTY gloves ON, back inside my child's mouth!! I had brought it up to the attention at the front desk and they went crazy!! It’s such a long story...but to keep it short, they kicked us out; literally. I was like, "what's going on?"And yet, JUDY, one of the ladies that handle all the internal office records and paperwork including billing (I forget her title) physically rushed at us while I was asking what's the reason they were "releasing" us as patients since they never explained anything, and she didn't have any good reason other than, because we were complaining about their hygiene issues and didn't want us to make it a “big deal” with the Dental examiners state board. She told us if we didn’t stop asking questions and leave that she would call the cops on us. We were harassed and threatened!! SHE WAS LITERALLY YELLING IN MY FACE, IN FRONT OF MY DAUGHTERS. PLEASE SAVE YOUR CHILDREN, and YOURSELF FROM THIS TERRIBLE PLACE. To top it off, they LIE TO YOU LIKE CRAZY AND PRETEND TO CARE ABOUT YOUR CHILD, WHEN THEY DON'T!! It's all about the insurance MONEY and how much they could squeeze out of you!!! ZERO STARS!!! DON’T TRUST THIS PLACE or the 5 star reviews; They bribe the adults free coffee. BE CAREFUL, I would stay away from place.
We are sorry to hear about your frustrating experience and would appreciate the opportunity to investigate these issues further. We take the comfort and overall experience of our patients very seriously. Please feel free to reach out to our management team directly by emailing us at [email protected].
Fantastic experience: Took my two boys (6 and 4) to see Dr. Alex yesterday and we won't ever go to another kids dentist again. Their lobby was amazing with iPads, projectors playing movies, a room with toys to play with and video games (pacman), and a cool bubble tower for decoration. Dr. Alex was the most patient dentist I've ever met and walked through everything. He was very kind and gentle. My 6 year old asks a lot of questions and he answered each one and didn't get annoyed like previous child dentists that we have been to. I didn't get the front desk or hygienists names, but they were wonderful as well. Part of being in the industry of taking care of children, you really need to take care of the adults, too, and this dentist office absolutely does that!
We are thrilled to hear about your fantastic experience during your visit. We look forward to your next child's next checkup!
Fantastic experience: The staff were awesome, the office was super clean and organized. They have a great waiting room even though the wait time was minimal. They have video games, tablet games, toddler toys and a cute bubble tank. Staff and the dentist were accommodating with my child and her dental anxiety.
The comfort of our patients is one of our top priorities and we thrilled you were able to feel this during your visit. We look forward to you family's next visit soon!
Negative experience: It was very easy to get in for an appointment, however my daughter was treated like a number instead of a patient. She needed 2 baby teeth pulled but instead of the one that was causing pain the dentist pulled one that had a small cavity. The side that needed a filling was numbed prior to the shot but the tooth being pulled was not numbed with a topical prior to the shot. The pain she went through was unnecessary. The dentist was interrupted twice to let him know the history of the patients waiting to be seen. He spent a total of 20 minutes to fill a cavity and pull a tooth. He said if there were any questions the assistant would answer them.
Michelle - we're disappointed to hear you had a frustrating experience and we appreciate you sharing your thoughts with us. We take these concerns very seriously and would like the opportunity to investigate further. Will you please contact our management team at [email protected]? We want to work with you to address your concerns as quickly as possible.
Fantastic experience: We always love our experience at Palm Valley Pediatric Dentistry. They are so patient and good to my littles (2 and 4). They talk them through things step by step and make it fun so they feel comfortable.
Thank you for taking the time to leave us such a nice review! We love when you family comes in for your visits and we hope to see you again soon!
Fantastic experience: They are amazing here!!!!! The above review was from 2 years ago, and I still feel the same way!!! They are always so friendly, professional, and welcoming! I would highly recommend them !!! One of my kiddos had her last appointment here today because she too old now, but I have two more kids that will still come here! The staff and Dr. Alex are great!!
Greetings Tania, Thank you for your kind words and continued support, Tania! We're thrilled to hear that you still feel the same way about our practice after two years. Providing a friendly, professional, and welcoming experience is our top priority. We appreciate your recommendation and look forward to serving you for many more years to come!
Fantastic experience: We love coming here. We've been coming here since my daughter was 2. Dr. Alex and Dr. Olga are fire. Dr. Olga had to extract my daughter's two front teeth and cap the back ones and she did it with such finesse and speed. It was quick and painless. Highly recommended. The quality of customer service is unparalleled. They have a nice play area with an arcade console and toys. Love it!!!!
Thanks for the awesome review! We work hard to meet expectations like yours and your children, and we’re happy to hear we hit the mark for you. We look forward seeing you in 6 months again. Cheers!
Fantastic experience: LOVE this dentist! There is a play room with toys and games, the chairs are dinosaurs, and the staff is absolutely wonderful. Our dental assistant was AMAZING with my son and made his cleaning and X-rays a non-frightening and fun experience. So glad we chose this office!
Hi, Lindsey. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We took our lil toddler for his first check up today. They far exceeded our expectations and we definitely reccomend. The staff were so friendly and professional. Like most toddlers, he was very nervous there but they made is so much easier for him. He actually left with a good impression on the dentist. This is so important to us. We had been reccomended here by so many people and so happy we gave it a try first. This office is genuine, knowledgeable, and catered towards little ones having a great experience. ✨️
Hi, Lizzy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Very happy with our experience. Quick availability, online paperwork, minimal wait times, and super sweet staff. Taking three kids to the dentist is a struggle, but Palm Valley made it a painless experience.
Hi, Dakota. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This place is very clean and definitely set up to keep children entertained. The hygienists and the dentist were very friendly and approachable. I asked my 8 and 5 year olds, who were both nervous to go, what they thought of the dentist visit after we left and they both said it was awesome!!!!
Hi, Chanda. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great customer service! They explained everything throughout the process. They made my autistic daughter feel at ease, which really helped with her anxiety. Highly recommend them!
Hi, Lacey. We are thrilled to learn that you had a positive experience with us!
Negative experience: Nurse asked me if I wanted to give my 22 month old fluoride. I asked the nurse 3 times is there anything that can happen to a under 2 year old getting fluoride, can kids be allergic? can it hurt her? are there any side effects. She answered "No" repeatedly. So me not knowing any better agreed. As soon as we left my baby started projectile Vomiting in the car. I called asking to talk to the nurse but they wouldn't let me. The front desk lady said Fluoride can cause Vomiting cause of the texture and its totally normal..... What? Why, if it is normal, wouldn't I be told this when I asked multiple times? Why couldn't I speak to the doctor or nurse about my child being sick from something they gave her? I had appointments for 3 of my children but I canceled all of them. I will not bring my kids to a dentist office who doesn't tell the full possibilities of the chemicals they use when I ask repeatedly. It should have been disclosed easily to me if it is so common like the receptionist told me repeatedly. Also if you treat my child and something bad happens, a true medical professional should speak to their mother not a receptionist.
We're disappointed to hear you had a frustrating experience and we appreciate you sharing your thoughts with us. We take these concerns very seriously and would like the opportunity to investigate further. Will you please contact our management team at [email protected]? We want to work with you to address your concerns as quickly as possible.
Fantastic experience: Today was out first visit at PVPD. My daughter is a special needs patient and the staff were all great with meeting her needs. Yareli did her cleaning and was so patient with her. Dr Olga was also very accommodating and explained everything to my daughter as she did her exam. We are very pleased, as we had been very worried about how she would do at her first visit.
Hi, Mara. We are thrilled to learn that you had a positive experience with us!
Negative experience: Said my daughter needed a form signed by her doctor to get treatment and that they would reach out to the doctor and schedule it with me once they got it back. They sent the form via fax one time and never followed up with her doctor despite multiple updates and requests from myself and my husband. Just refused treatment without a form that only they can request but they refuse to request it. Doctor sent a note she wrote herself saying the treatment was approved but they still rejected that since it wasn't form, which they refuse to send to the corrected fax number. If you are looking for a dentist that has zero interest in the well being of your child and won't lift a finger to help you, Palm valley is that dentist! Definitely wins the award for worst experience. I will only be calling them to get it records so we can find a dentist actually willing to take care of my kids.
Hi Heather - We are sorry to hear you had an unpleasant experience but this sounds like it was at different practice. As we don't require forms signed by a doctor or send information via fax, it must have been somewhere else.
That said, if you can please contact us at [email protected] we would be more than happy to assist however we can.
Fantastic experience: Dr. Olga and the staff were amazing. They provided clear information and were equally concerned when my 16 month old had two chipped teeth from cavities due to night nursing. Four days after she turned 2, we had her go under for crowns. The anesthesiologist was also amazing and they have worked as a team for 10 years. Highly recommend this office and these dentists.
Hi, Ashley. Thank you so much for leaving us a stellar review!
Fantastic experience: Amazing facility and staff! My daughter got in the car after our visit and asked how soon we could come back. This is the dentist I wish existed when I was a kid! So happy to have found an amazing office!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to care for your daughter.
Fantastic experience: PVPD has such an inviting office that aims to make the kids feel comfortable, and it works! My 3 year old son really enjoys going and feels so brave after he is done. He knows that the people there are nice and will be gentle when looking at his teeth. He feels special when he gets a certificate for having no cavities! And of course, he really looks forward to the lobby toys before the appointment and the prize wheel after. PVPD figured out a way for children to enjoy going to the dentist. The staff are polite, professional, and organized; making sure 6 month appointments are on the books before you even get there. I am really glad we found this practice.
It gives us much pleasure to know that you’ve visited us again. Your kind words encourage us to continue doing our best to make sure every child’s experience is a memorable one. Thanks again, and have a wonderful day.
Fantastic experience: Our son is autistic and hates the dentist or any medical visit. This place has been the absolute BEST when it comes to getting his teeth cleanings done. They're so patient, careful and understanding. Love them! And thank you to everyone at Palm Valley pediatric dentistry!
It’s lovely to hear your kind words of appreciation for our hard-working team. Thank you for choosing to visit with us. We look forward to care for your family again soon.
Fantastic experience: Palm Valley Pediatric Dentist has been so fantastic with my toddler. They always make us feel welcome and comfortable. Check-in is fast and easy - and they are able to get us in really quickly. So fortunate to have a wonderful dentist that my family can rely on!
We built PVPD Practice to provide the best possible care to every child who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Fantastic experience: We love this location! The office staff and the dental assistant are always friendly. The kids can play games in the waiting area before their appointment.
Our team enjoys doing what they do because of families like you. Your review just made our day. Thank you so much!
Fantastic experience: The staff are great!! The clinic is designed for the kids. I would gladly recommend this dental practice to our friends
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of your visit with us.
Fantastic experience: The best dentist office! My kids absolutely LOVE coming here; everyone is so nice from the beginning of the visit to the end of the visit. I never have anything negative to say. They truly embody the spirit for children and make them comfortable during their visit. As a parent that has been so important for me and I’m grateful for them! AWESOME PLACE
Thanks for sharing your positive review of our pediatric dentistry. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our skills farther.
Fantastic experience: We had a great experience! The office staff was so kind and quick to help us get checked in. The kids had tablets to play on while mom worked on the check in. The cleaning was quick and painless. The dentist was very explanatory of everything he did with the kids. Great job!
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to care for your children.
Fantastic experience: We absolutely love it here! Dr Lisa and the entire staff is awesome with my 3 year old son. They always answer when I call and are understanding when we have things come up. We will definitely be going here as long as we can. I am pregnant with our second son so he will be coming here too! 5 stars all around.
Thank you for your detailed review of our services. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Fantastic experience: We love Palm Valley Pediatric Dentistry! We have been coming here for the last 10 years and have always been happy with the service and care. We love Dr. Olga! In fact, we moved to Tennessee 1.5 years ago but we visit Arizona twice a year and make sure to schedule our kids dentist appointments when we are in town because we don’t want to find a new dentist. Highly recommend!
We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to care for your children.
Fantastic experience: We love it here my daughter has been coming for a little over a year. She has Down syndrome and they have been so patient with her in her special needs. They are easy to schedule with and we love the kids game room. I’la is apart of the no cavities club and Received a certificate and took photos with the coolest backdrop.
it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the care that we provide for the children in our community. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: Loved every single person we spoke to. Dentist was great and didn’t pressure us to get X-rays for our 9 month old. Incredible office. Can I go here?! Dental chairs are shaped like dinosaurs and waiting room has sooo much to do! Screens for playing, cute little chairs, arcade and more! So much for my baby to look at while we waited. But we didn’t even wait more than 2 minutes to get in. Were probably in the actually room for less than a minute before the dentist saw us. 10/10 experience for our first time taking our baby to a dentist!
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your visit with us.
Fantastic experience: Our kids have always been treated so well at Palm Valley. The staff is incredible, the hygienists ease their nerves and doctors treat them so kindly, while ensuring their teeth are in top notch shape. Thank you!!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next 6 months appointment. Until then, we’re here if you need anything.
Fantastic experience: Best peds dental office!! Everyone is nice and friendly!! They always have same day appointments for urgent needs. My kids love coming and enjoy their little present at the end of their visit.
Thanks for the awesome review! We work hard to meet expectations like yours and your children, and we’re happy to hear we hit the mark for you. We look forward seeing you in 6 months again. Cheers!
Fantastic experience: My daughter Sophia is 10 and she was terrified to come to the dentist. We’ve been coming here for years now and they’ve been beyond wonderful to her. They are kind, friendly, gentle and now she looks forward to the dentist. I appreciate them so much! We won’t ever go anywhere else.
We look forward to see you again soon, 6 months is just around the corner :)
Fantastic experience: They were so kind. They took all 3 of my kids together so we did not have to wait
Thanks for your 5-star review! We sincerely appreciate your feedback.
Fantastic experience: Absolutely love this dental office. Not only do they have fun things for the kids to do while waiting to be brought back, they are kind, great with children, and extremely clean.
Thank you for visiting with us. We want you to know how much we appreciate your review. Our team works hard every day to give you the best experience possible in a dentist office. We’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Fantastic experience: PVPD is amazing! The staffs are phenomenal, the office and back area is really clean. Lots of entertainment for the kids. Dr. Dolghier was fantastic with our daughter. We finally found a place we actually love and where our girls will feel comfortable. Highly recommend!
Thank you so much! It fills us with pride to know that our care is valued by our community. We strive to be the best we can be every day.
Fantastic experience: Love this dentist! Everyone was friendly, from the front staff to the staff in the back. We switched to this dentist after moving/ having a bad experience at our last dentist. Dr Alex and his staff were so kind, they showed the kids the tools they were using, let them kids hold and use the tools as well. He was very informative and patient. My son happened to have a few cavities and Dr. Alex never put the blame on us, just gave us straight information and what we can do to help in the future. We are so grateful we made the switch!
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible care to the children like yours. Thank you, and have a great day!
Fantastic experience: So happy to have found this pediatric dentist. They are awesome here at the Surprise location. My girls love it and my son really enjoys pointing out the Dino chair
We built PVPD Practice to provide the best possible care to every child who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Fantastic experience: I highly recommend Palm Valley Pediatric Dentistry! All three of my kiddos have been here. They look forward to coming for teeth cleaning. Today was our youngest first time and she did amazing. The staff and doctors are friendly and professional. The medical staff makes sure to explain things as they perform dental care. They make sure your kids feel comfortable and treat them with respect. Absolutely the best dental office!
it’s always amazing to hear that we’ve been successful in our goal of providing our adorable patients with the best possible experience. Thank you for giving us the chance to care for your children.
Fantastic experience: My daughter has been coming here since she was 4. Staff here is always so friendly and they also make sure the office is clean. My daughter loves the tablet she can play while waiting and I love the modern look and feel of this place. Would highly recommend!!
Just wanted to let you know how much your review means to us. We do all we can to provide our adorable patients with the best dental care, and it always makes our day when a parents appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
Fantastic experience: I had to find a new dentist for my kiddo due to moving. My 9 year old loved her new dentist (she's never been a fan of the dentist). The office was warm and welcoming! Plus they had arcade games for her to play while she waited.
Thank you for your detailed review of our services. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Fantastic experience: We love this office! My girls always feel comfortable and excited to come here for their cleanings. One of them has had a couple fillings and a tooth pulled and everyone took such good care of her. Highly recommend
We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to care for your children.
Fantastic experience: We love Palm Valley Pediatric Destist office! I have been bringing my kids to the Surprise location for almost 2 years and we have never had a bad experience! They are quick, friendly, and my kids love the themed rooms. Their choice of Netflix show while they're getting seen is also a huge positive for them and helps make them comfortable if they need work done! Highly recommend to locals or those new to the area.
it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the care that we provide for the children in our community. We sincerely thank you for taking the time to share your thoughts with us.
Fantastic experience: We’ve been coming to Palm Valley Pediatric for years for both our boys’ dental and orthodontic needs and have always had a great experience. The staff and the dentists are so kind and thorough when working with our boys. I’ve referred friends to them before and would recommend them to anyone looking for a safe, clean and caring practice.
Your comments have been shared with our entire team. When we hear from happy parents like you, we spread the positivity around! We look forward to care for your children again soon.
Fantastic experience: I really enjoy coming here. I have two kids one's 21 months old, the others 3 years old. So needless to say it's certainly a handful going to doctor's appointments. They make going to the doctor fun, Dr. Olga is great with my boys. Really distracts them playing games during the exam. The staff is always friendly. They have plenty of items in their office to entertain and occupy the boys as they're waiting. Thank you Palm valley for everything you do!
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your visit with us.
Fantastic experience: Love Palm Valley Dentist, the staff is awesome. Always have the best experience, especially my youngest son who doesn’t like getting his teeth cleaned. The staff has always been patient with him and make it fun for him to get his teeth cleaned.
Thanks for sharing, our team at is thrilled to receive such a great rating, thank you.
Fantastic experience: I highly recommend this location. I have been bringing my kids here for many years and they have always been very professional and kind. They always make my youngest feel super comfortable. We have never had a bad experience from all the years we have be coming here. My kids love the dentist and have to thank all the personnel for always giving them a great experience.
Thank you so much for taking the time to provide feedback! We appreciate it so much.
Fantastic experience: My kids have been going here since the beginning and they have always been AMAZING!! Friendly staff, always answered any questions I had. Super kid friendly NEVER HAD A BAD EXPERIENCE! And that's huge for the kids, they're always so nervous as it is just going to the dentist, knowing they're in the best hands is HUGE.
We’re so happy to hear you and your children had a great experience at our state of the art practice. Your review made our day! Thanks again, and we look forward to serve you again soon.
Fantastic experience: We love this pediatric dentist and now that our kids are older we are enjoying their orthodontist. She is so helpful, explaining each step and not rushing us to put on braces to make money. She is doing what is right based on overall cost for us and comfort for our kids (time in braces) and we couldn’t be happier with their care and concern for us. We don’t just feel like a number here.
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your visit with us.
Fantastic experience: We have been for about 6 years. We absolutely love this dentist office. During the pandemic, our daughter split her lip open. We called Palm Valley Dentistry and got Dr Olga. She gave us her personal cell to send her pictures of our daughter’s lip. Luckily we didn’t have to take her to the ER and she healed on her own. I appreciate when doctors take their time with patients and she went above and beyond! Thank you so much, Dr Olga!!
Thanks for the awesome review! We work hard to meet expectations like yours and your children, and we’re happy to hear we hit the mark for you. We look forward seeing you in 6 months again. Cheers!
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