Parkview Pediatric Dentistry
Information about Parkview Pediatric Dentistry
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-12h
- saturday: (closed)
Parkview Pediatric Dentistry is a locally owned private pediatric dental office in Lubbock. Our doctors and staff are passionate about treating your greatest assets, your children. We believe that every child is unique and perfectly created. All of our doctors are Board Certified specialists in pediatric dentistry.
We realize that there is no cookie cutter way to best treat a child, because of this we work with your family as a whole to determine the best care for YOUR CHILD. You will find parent seating areas throughout our office to allow you to accompany your child for all appointments. We also have multiple play areas in the office to keep your children entertained throughout the entire dental experience.
Our comment from Best Dentists Club about Parkview Pediatric Dentistry:
Parkview Pediatric Dentistry is highly praised by families for offering exceptional dental care tailored specifically for children. Parents consistently mention the excellent staff and the kind, patient doctors who create a warm and welcoming atmosphere. Many customers appreciate how the team takes the time to listen to their concerns and explain each step of the process, making visits comfortable for both children and parents.
The clinic is noted for its kid-friendly environment, with a vibrant decor that helps ease any anxiety children may have about dental visits. The positive interactions children have with the staff often lead to them looking forward to future appointments.
Among the standout professionals, Dr. Dusty, Dr. Molly, and Dr. Kyle receive particular recognition for their exceptional care and ability to connect with children, effectively calming their fears and making the entire experience enjoyable.
Parkview Pediatric Dentistry continues to earn high recommendations from parents who appreciate the attentiveness and thoroughness of the whole team. With a commitment to providing the best dental care and fostering a love for oral hygiene in children, Parkview is a trusted choice for many families.
Services and Treatments
Parkview Pediatric Dentistry: Reviews
Fantastic experience: Could not have asked for a better experience! We will continue to drive 2 hours and pay out of network prices to stay with Parkview.
Thank you so much for your kind words! It means the world to us that you trust our team with your family’s care — we’ll always do our best to make every visit worth the trip! ❤️
Fantastic experience: Best Pediatric office! Great staff and wonderful doctors with the most amazing bedside manner. Very patient and kind they deserve a tint star rating.
Your positive feedback means everything to us. Thank you for recognizing our staff's patient, kind approach to pediatric care.
Fantastic experience: What a awesome experience we had I highly recommend this dental clinic the Dentist was amazing and excellent with my daughter staff members went above and beyond with how kind hearted and professional to us answered are questions we felt good about the service when we left our daughters appointment
We are pleased to hear about your awesome experience! Thank you for recommending our clinic and recognizing our staff's kindness.
Negative experience: I asked to be referred here due to his previous history with Dr Molly, and today met Dr Kyle (I think). My son was to be assessed for 3 dental crowns and some fillings as diagnosed by our general dentist. Kyle recommended numerous caps and even 4 extractions under general anesthesia for my 4 year old who had seen a dentist 2 weeks prior. The price I was quoted by this dentist was $5494.00 where my general dentist quoted us $1610. Ludicrous! I’m not sure if it’s because my insurance was pay to patient but this seems like a cash grab to me. The scheduling manager, Amanda, also called and was directing me to go to Amarillo. I don’t live anywhere near Amarillo or even in Texas. Doctor Molly was great previously but apparently her staff has taken a turn for the worst.
Please accept our apologies for this disappointing experience. We understand your concerns and want to make this right. Please contact us at (806) 796-2408.
Positive experience: Fast, friendly, professional, Dr Kyle listened to my concerns.and did a great job in easing them.
We are pleased to hear you found our team fast, friendly, and professional. Thank you for trusting us with your care.
Fantastic experience: My kids leaves happy all the time. Love how Dr. Janssen talks to my kids and make sure how school is coming along. Very good place
We are delighted to learn of your children's satisfaction! Dr. Janssen's empathetic methodology undoubtedly contributes significantly.
Fantastic experience: Absolutely amazing experience for my little! Staff was all amazing and so patient with my boy!
We are exceedingly gratified by your laudatory remarks concerning our exceptional personnel and their forbearance with your progeny!
Fantastic experience: My family will forever be so grateful for Parkview and Dr. Molly! She is an incredible doctor and so good with all 4 of my kiddos. She’s quick to put me at ease with any concern I may have and the girls on staff are so sweet and helpful with my kids. We will go there as long as they are there!
Thank you for sharing your wonderful feedback! We're grateful for your trust in our team and care for your family.
Fantastic experience: Great, I love taking my grandbabies to them, the whole staff is so respectful and nice. The dentist is Amazing with my grandbabies, he is nice, but stern, he talks to the children to make them feel safe, and that everything will be ok
Thanks so much, Angie! Looking forward to helping you again.
Fantastic experience: Dr Dusty was phenomenal today. He did a frenuloplasty on my 4 year old and he made everything so easy for us! I trust his experience and knowledge! We appreciate him and his staff for an easy appointment!
Fantastic experience: Excellent service, thorough, most of all staff and the Dr. were wonderful and comforting to my son.
Fantastic experience: Dr Dusty and his team we’re absolutely amazing with our grandson. He cannot wait to come back to the office. He didn’t even know anything was done to him because he was watching a movie and wanted to stay longer a wonderful experience with the staff also.
Fantastic experience: We received the best care in an absolutely terrible situation. This team went out of their way after hours to save the teeth of my son after a traumatic injury. I am ever thankful for their compassion and dedication! Thank you Kyle and Sarah for helping us in our time of great need!!❤️
Fantastic experience: My daughter had a wonderful visit today! As a parent, I love this place for my child! Thank you!
Fantastic experience: Best in town! Staff is always so sweet & patient with my kiddos. Dr. Kyle is always wonderful with my kids.
Fantastic experience: We've been seeing Dr. Kyle for 5 year now and we've never had any issues. The staff is welcoming and the environment is clean. I recommend Parkview without hesitation.
Fantastic experience: The entire staff from start to finish is amazing! Brooklyn did so good with my daughter’s X-rays. Dr. Molly was so patient and over explained everything for my daughter and put her at ease.
We are delighted to hear about your wonderful experience! Our team takes pride in creating comfortable visits for every child.
Fantastic experience: Great service,took my 8 year old son that is autistic and they did excellent
Fantastic experience: They were great with my daughter. Noticed how much anxiety my daughter had with the dentists, even though she has never had a negative experience with one, and told/asked her what they were doing. Definitely recommend parkview dentistry to anyone. The building and staff are amazing.
We appreciate your positive feedback regarding our team's approach to managing your child's anxiety through effective communication. Thank you for your kind recommendation and acknowledgment of our dedicated staff.
Fantastic experience: Great atmosphere! Very kid friendly will definitely recommend to everyone with kids
We are delighted to hear about your positive experience! Thank you for highlighting our kid-friendly atmosphere and recommending our practice.
Fantastic experience: Always a great experience for the kids and parents, Dr Molly is phenomenal… Parkview is soooo well ran and the staff are great!
Fantastic experience: Exceptional ❣️Dr.Dusty and his staff are very professional and knowledgeable.on top of my grandson's every need and recommendations. Great service great staff and all have a heart of gold for the care and what's best for the patients. Very personal care.Thank y'all for the excellent job and true concern for my grandson.
Thank you so much for your kind words and positive review, Carla! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to us!
Fantastic experience: We love parkview. We went for my daughters initial appointment & have been treated great from the start. Dr.Kyle is so awesome. My sassy 2 year old loved him. So so blessed to find him & his staff!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Took such good care of all my kids and made them not so scared of the dentist. Best dentist we've been too ❤️
We are ecstatic to hear about your positive experience at Parkview Pediatric Dentistry! Thank you for sharing your feedback.
Fantastic experience: I have chosen Parkview for my children’s dentist for the past. 9 years. They have always given us great experiences I wouldn’t take them anywhere else !
It has been our distinct pleasure to serve as your children's dental provider for the past nine years. Thank you for entrusting Parkview Pediatric Dentistry with their care.
Fantastic experience: Amazing. I went to then for a second opinion because my son’s other dentistry was giving me the run around. I’ve had nothing but the best experience since day 1.
We're delighted to hear about your positive experience at Parkview Pediatric Dentistry. Thank you for choosing us for your son's dental care.
Fantastic experience: Friendly staff! My 3 kids were taken care of in no time. Dr Kyle is excellent and the assistants made it less stressful. Highly recommend
Thank you for the excellent review, Kandra!
Fantastic experience: My son was having a horrible toothache and they were able to get him in that day!! My son was terrified and Dr. Dusty (as always) was amazing!! Calmed him down and pulled 3 teeth out! We will never go anywhere else!!
Thank you for sharing your experience with Parkview Pediatric Dentistry. We're glad to hear that Dr. Dusty was able to help your son feel comfortable during his visit.
Fantastic experience: I love this place! They saw us immediately and the place is clean. The people are nice and I really think they know what they’re talking about. I would recommend to anyone!
We're privileged to have provided you with a great experience at Parkview Pediatric Dentistry. Thank you for recommending us!
Fantastic experience: Amazing, kind, and friendly staff. They make you feel welcome and treat you with that great southern hospitality. The building is very nice and updated, with many children activities to keep them busy. Loved it there!
We appreciate you taking the time to share your feedback. Your positive comments about our staff and facilities are highly valued!
Fantastic experience: Both of my kids love Parkview especially my 2y.o girl. She’s excited to go there and have her teeth checked. Dr. Dustin is always nice and my kids love him.
We are pleased to hear that your children have had positive experiences at Parkview Pediatric Dentistry.
Thank you for the kind words about Dr. Dusty!
Fantastic experience: 10/10 for Dr. Molly and her team. My 3 year old had her first appt today and now she's playing "dentist." Thanks!
Thank you for your wonderful feedback! We genuinely admire your positive experience with Dr. Molly and our team at Parkview Pediatric Dentistry.
Fantastic experience: We have been going to Dr Molly for both of my children for some time and she is amazing, takes her time and makes sure my children are comfortable and have a good experience, my son has a lot of anxiety when it comes to getting in the chair and they are so patient with working with him amazing offices and great staff.
Negative experience: (Continued from Amber Estrada) I said, "I am not an idiot. I would appreciate if you would make your point and not just keep reiterating the same information so I can take my daughter and leave." She said, "You can't leave just yet." I said, "Yes, I am aware she needs to stay on oxygen for a bit longer." She again repeated that they would no longer treat my child, and said she just wanted to make sure I understood. I have a college level education. I am perfectly able to comprehend when a person is saying they are refusing to treat my child simply because I chose to advocate for them. The sedative they gave her did not take effect until about an hour after they had her take it. She showed no signs of it being in effect while in the office. The only thing that was obvious was her heightened anxiety due to the nitrous. On our way home she was obviously affected by the oral sedative and was saying she was seeing double. She also began sobbing and again saying, " It was all her fault." & "That was the worst dentist I've ever been to." My child experienced something traumatic and then was blamed for it. I was not charged anything for the visit, even though they gave her the oral sedative and did administer some local. To me this shows that they realize they did something wrong, and instead of aknowledging this fact they chose to attempt to placate me. Please do not bring your children to this dentist. Trust is a two way street and is earned, not bestowed just because of a degree and title.
Fantastic experience: We love Doctor Dusty and his team!! He saved my 3 year old daughter’s teeth!! We lived in Europe for several years with limited available dental care for children. We moved to Puerto Rico with even less available care for our children. Despite our best efforts, our 3 year old seems to have a predisposition for cavities. I can’t remember how many she had, but she needed EXTENSIVE dental work and it looked like her teeth were rotting off. We took a risk and I flew with her from PRA to Lubbock TX and she came out with a movie star smile that has lasted her years!! She’s 5 now and her teeth still look perfect. I was also amazed he was able to get all the work done so fast so I could get her back home. His office does such amazing work and is so caring!! His mother even made her a blanket for her to have after the procedure and she still sleeps with it to this day. I remember since we flew in we had forgotten Tylenol or anything for after the procedure and they gave us a whole bottle!! They took super good care of her!! I would highly highly recommend them!!!:)
Fantastic experience: They got me in quickly and handled my son with the absolute best care while dealing with a trauma tooth injury. They communicated with me every step of the way, needless to say we will be back!
Fantastic experience: My son has been with them since 6 months & he is now 2 years old. We’ve never had an issue with them and every time we go the employees are very nice and always welcoming! Dr. Kyle is the best! I highly recommend Parkview on Frankford!
Thank you very much for your review. Hope to see you again!
Fantastic experience: We saw dusten and he was so nice and informative. I had went to a place in midland and waited nearly 3 hours and left. Parkview was very very good in time. And dusten also explained everything in way I understood. I would highly recommend this place.
We're delighted to hear about your positive experience with Dusten at Parkview Pediatric Dentistry. Thank you for sharing your feedback!
Fantastic experience: They are always very attentive to my child's needs! They are also so friendly and thorough! My kiddo had to get some teeth pulled and they do a great job of calming the nerves!
Thank you for your fantastic review! We're delighted to hear that we've been attentive to your child's needs and that you found our team friendly and thorough. Your feedback means a lot to us!
Fantastic experience: We saw Dr. Kyle for a quick appt. Wow. So kind. So informative and patient. My daughter left so relieved and happy she got to see the dentist .
We appreciate your kind words and are pleased to hear that Dr. Kyle provided a positive and educational experience for your daughter. Thank you for sharing your feedback.
Fantastic experience: Shout out to Molly and all of the staff at Parkview. Everyone was very professional and kind. Molly was very sweet and fast. I will be taking my girls back here and I would definitely recommend to everyone,this is the best dentist clinic to take your kids!. I wish I could give them 20 stars.
We are overjoyed to hear about your positive experience at Parkview Pediatric Dentistry. Thank you for your kind words and recommendation.
Fantastic experience: ⭐⭐⭐⭐⭐ I can't express enough how grateful we are for Dr. Dusty and Aimee and the incredible care they have provided our daughter over the past 10.5 years. From her very first visit as a nervous little patient to her final check-up, Dr. Dusty and Aimee have always made her feel comfortable, safe, and valued. Their kind demeanor and gentle approach to dentistry have not only made her dental visits enjoyable but have also instilled in her a love for taking care of welcoming and friendly, creating a warm environment where both kids and parents feel at ease. The colorful decor and fun themes make every visit an adventure, and picking out a treasure from the prize box after her appointment. As our daughter ages out and transitions to a regular dentist, we will truly miss this wonderful practice. Thank you, Dr. Dusty and Aimee , for your dedication, patience, and the countless smiles you've given us over the years. You have made a lasting impact on our daughter's dental health and confidence, and we couldn't recommend you more highly to other families. You will always hold a special place in our hearts! ❤️ Mary Jane and Isabella
We're truly honored to have been a part of your daughter's dental journey over the past 10.5 years. Thank you for your kind words and for placing your trust in Parkview Pediatric Dentistry. It's been a pleasure watching Isabella grow and develop a positive attitude towards dental care. We're glad that Dr. Dusty and Aimee were able to make her feel comfortable and valued during her visits. While we'll miss seeing Isabella, we're excited for her next step in dental care and wish her all the best.
Fantastic experience: We love this practice! Everyone is welcoming, kind and informative. I appreciate that they take their time and make sure to answer any questions that we have!
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience at Parkview Pediatric Dentistry.
Fantastic experience: I brought my little one in for a frenectomy with Dr. Janssen and I was *crazy* nervous. Every single person in that office was so warm and welcoming, but Valerie and Dr. Janssen made me so comfortable and answered several questions I had before I had the chance to ask. I felt like my sweet girl was cared for the entire time and I am so excited to establish care there because I know as my kiddo grows, she’ll be in kind and highly capable hands. Updating to say that we had our first cleaning and Dr. Dusty did an incredible job with our now 15 month old. I am absolutely certain we made the right choice. 12/2/2024 Our daughter is 4 now and has no stress or sadness whatsoever when she goes to the dentist. Dr. Janssen is highly competent and compassionate and our daughter loves going to see “Dr. Dusty”
Thank you for sharing your experience with us! We are thrilled to hear that your daughter had a positive visit with Dr. Dusty and Valerie. It's wonderful to know that our team made you feel comfortable and answered all your questions during the frenectomy procedure. We're so glad that your daughter has continued to have great experiences with us over the years, from her first cleaning to now at age 4. It's our goal to create a stress-free and enjoyable environment for all our young patients. We look forward to providing excellent care for your little one as she grows!
Fantastic experience: After a number of bad experiences with a dentist before we moved to Lubbock, my child was afraid to go to the dentist. We moved to Lubbock for a short time and needed to be seen quickly as an emergency visit, Dr Dusty saw us and was awesome with my child. Dr Dusty calmed both my child's fears and my concerns, answered all of my questions, did not make me feel like any of it was silly or wrong, he walked us through every step of the procedure, he brought my child into the conversation and heard him talk, ask questions, and voice his concerns. After that visit, we saw Dr Z, who is also amazing. She answered my questions and then started asking me questions, like if he snores or wakes up a lot in the night, which validated my concerns that my child has a tongue tie. I'd been asking doctors and dentists if he had a tongue tie since my child was born - 8 years! And she validated the research I had done about other issue in the body that a tongue tie would cause, in 1 visit. I cried... More recently, we scheduled with Dr Dusty for a cleaning and to have hardware removed from the mouth to add new hardware for braces. My child was once again very nervous and had lots of concerns that Dr Dusty was able to calm the fears, answer questions and successfully complete the treatment... We've now moved out of state and travel back for Orthodontics and for the team at Parkview. I know my child is being cared for by people who genuinely care about my child and his wellbeing. Every day of the week, they're worth an 8-hour drive for my child not be afraid of the dentist. Thank you, Dr Dusty, Dr Z and teams!
Thank you for your wonderful feedback! We're thrilled that Dr. Dusty and Dr. Z were able to provide such a positive experience for your family. We're glad we could address your concerns, calm your child's fears, and validate your observations about the tongue tie. We appreciate your trust and dedication in traveling back for your child's care. We'll continue to provide the best possible care for your child!
Fantastic experience: Just awesome all around! My girl is a huge scaredy cat and lost her mind the first visit, but the staff handled it perfectly and had her smiling and happy the second !
We are delighted to hear about your positive experience at Parkview Pediatric Dentistry! Thank you immensely for sharing your feedback.
Fantastic experience: Dr Kyle was very kind and enduring when speaking to my wife and I. Speaking with my son, very gentle, but firm in letting my son know that his concerns were my son being as comfortable as can be. Very knowledgeable aswell, and open with sharing his findings and thoughts on how to resolve whatever the issues were.
Thank you for your review! We are delighted to hear about your positive experience with Dr. Kyle at Parkview Pediatric Dentistry. Your feedback is incredibly valuable to us.
Fantastic experience: We love Dr. Kyle and his staff! They will be missed as my son has graduated. Friendly, helpful and relatable staff no matter how nervous my son was.
We deeply cherish your kind words and are grateful for your support. Thank you for choosing Parkview Pediatric Dentistry!
Fantastic experience: The best dentist I’ve ever taken my child to. They had an on call and I was able to get my child in the very next day! Super friendly and so kind to us while in their care. Love Lizzie, Dustin and Zuniga!
We are delighted to hear about your positive experience at Parkview Pediatric Dentistry! Thank you for sharing your feedback with us.
Fantastic experience: Parkview dentistry has been the best experience. My child has had a procedure done and her first cleaning and it was so easy. The nurses made them feel loved and brave even though some tools are a little scary. The doctors are upbeat and love kids and I appreciate that as a parent that is just as nervous as my children. Also, the process was quick and easy. I would highly recommend them to anyone for their children.
We genuinely admire your kind words about your experience at Parkview Pediatric Dentistry. Thank you for sharing your feedback! We're thrilled to hear that your child's procedure and first cleaning went smoothly. Our team takes great pride in creating a comfortable and positive environment for our young patients, we look forward to continuing to provide excellent dental care for your family.
Fantastic experience: Dr.Jansen is the best. He’s caring and understanding. He tries to make the worries for my kiddos go away. His nurses are so sweet and caring. 10/10 recommend!
Thank you Jennifer for your kind review! We truly appreciate you sharing your positive experience with Dr. Jansen and our staff. We strive to provide the best possible care for all our young patients, and your recommendation means a lot to us.
Fantastic experience: We absolutely love Parkview Pediatric Dentistry!!! I am not sure I can put in words how much we love Dr. Kyle Reynolds. He is the most patient, caring, loving doctor that makes our kid feel so special. We couldn’t ask for a better a doctor!!! Thank you so much Dr Kyle for taking care of us always!
We are pleased to hear how much you love Dr. Kyle at Parkview Pediatric Dentistry! Thank you for sharing your positive experience with us.
Fantastic experience: Dr Dusty and his dental assistance are absolutely incredible! They are both personable and treat my kiddo like one of their own! Love this place!
We're overjoyed to hear that Dr. Dusty and our team treated your kiddo like their own! Thank you for sharing your experience with Parkview Pediatric Dentistry.
Fantastic experience: Love this pediatric dentist! The office is always clean & inviting, obviously kid friendly. Dr. Molly is always so bright & friendly, our little guy loves her! His favorite part is picking out a toy at the end of the visit! Thank you for making the experience seamless!
Thank you for your review! We sincerely value your feedback. We're glad to hear your little guy enjoys his visits with Dr. Molly and the toy at the end.
Fantastic experience: Dr. Dusty and the staff at Parkview are amazing. They have calmed my daughter’s fears of the dentist. Such a fun environment with Staff members who truly care about their patients!
We are thrilled to hear that Dr. Dusty and the staff at Parkview Pediatric Dentistry have calmed your daughter's fears of the dentist. Thank you for your wonderful feedback!
Fantastic experience: We travel 3 hours to get here and have been for about 2 almost 3 years now, because we are always so well taken care of! The staff is always so friendly and helpful and DrReynolds is the best and so patient with my son!
Your positive experience and kind words mean a lot to us! Thank you for traveling to see us, we appreciate your loyalty.
Fantastic experience: We had our first visit today. Everyone was so sweet and friendly. Dr. Kyle took time to listen to my concerns and explained our plan of treatment. I’m so glad I waited to get my little girl in to see them!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Love Parkview! Staff are all super amazing with all of our children. Dr. Molly was especially great with my 2 year old today who was terrified to be at the dentist due to some recent bad doctors office trauma with rocephin shots !
Thank you so much for your kind words! We're thrilled to hear that our staff, especially Dr. Molly, could make your child's visit a positive one despite initial fears. Providing a comfortable and caring environment is our top priority, and we're grateful for your trust in us. We look forward to welcoming you and your family back to Parkview!
Fantastic experience: I have a 2 yr old and I thought he would cry loud like he does do dr visits but he cried a little but the dr was so nice, gentle and very informative. I highly recommend and my son seemed to love it at the end. Thank you Dr Reynolds & Staff
Thank you for your wonderful feedback! We're thrilled that Dr. Reynolds and our team could make your child's visit a great one. We appreciate your recommendation and look forward to seeing you both again soon!
Fantastic experience: We had such a great experience with our newborn getting a tongue tie repaired today. Everybody in the office was very friendly, friendly with our other two toddler children. We loved Dr.Jannsen and the lactation consultant. 10/10 recommend
Thank you for your kind words! We're delighted your newborn's tongue tie repair went well. It's great to hear our team made you feel welcome, especially with your toddlers. Dr. Jannsen and our lactation consultant appreciate your recommendation!
Fantastic experience: Dr. Dusty and his staff are truly the BEST!!! We always receive AWESOME care and my Kiddos love going there for their Dental needs! Dr. Dusty always takes the time to explain everything and make our children feel special! We are so Grateful we found this very special place !!!!!
Thank you for your glowing review! We're thrilled you and your kiddos enjoy visiting us. Dr. Dusty and our team strive to make every visit positive. We look forward to seeing you at your next appointment!
Fantastic experience: We love Dr. Dusty and his staff. They are quick, friendly, and make my toddler feel at ease!
So glad to hear you love Dr. Dusty and our team! Making toddlers feel at ease is what we're all about. Thanks for your trust and kind words!
Fantastic experience: We went in with our two year old daughter, who had a trauma to the face that affected a tooth. The entire staff were extremely attentive and helpful during her appointment and a hard X-ray. We so appreciated the care we had with our emergency visit.
Thank you for sharing! We're glad our team could provide attentive care during your emergency visit. Wishing your daughter a speedy recovery!
Negative experience: My son is 3 months old and had 4 ties in his mouth (Lip, Tongue and Both Cheeks). We did the laser surgery and it was such a traumatic experience. Dr. Dusty did not wait for the lidocaine shots to kick in. Yes my son started crying from the shots but I have never seen my baby cry so hard once the doctor started using the laser. My son started to hold his breath and was choking on his blood and saliva from them not using the saliva ejector tube. The blood and saliva started coming out of his nose. I asked the doctor to use more lidocaine because of how much pain my son was in and I was completely ignored. Please take this review serious if your child has any type of ties and needs this surgery done. Side note: After speaking with Dr. Dusty after writing my review. I stand by everything I said above. Other parent’s need to know exactly what our experience was however, I’ve seen so many great reviews about Dr. Dusty and how his surgeries have gone for other patients. I can’t speak for everyone this was just our experience. The surgery did help my son but I wasn’t expecting for him to go through what he did. The doctor was very apologetic and assured me that was not their intention. He stated that my son was bleeding from the shots and not the laser. The staff was very nice during our visits and answered all the questions we had. The surgery was just very hard for us to see our son go through.
We are deeply sorry to hear about your experience and the distress it caused your son. Providing top-quality care and ensuring the comfort and safety of our patients is our utmost priority. We take your feedback seriously and would appreciate the opportunity to learn more about your specific experience and discuss how we can address your concerns directly. Please reach out to us at your earliest convenience so we can work towards a resolution.
Fantastic experience: Always a great experience. Wonderful people! Excellent care, timely fashion Great with little kids. Dr. Molly is awesome!
Thank you for your kind words! We're thrilled to hear you had a great experience and appreciated our care.
Fantastic experience: Great first visit with my son :) The staff was super sweet and answered any questions we had. Very clean kid-friendly environment!
Thank you for your wonderful review! We're thrilled to hear that you and your son had a great first visit with us. Our team strives to provide excellent care while ensuring a clean and kid-friendly environment. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you both again soon!
Fantastic experience: From scheduling the appointment to check out I was thoroughly impressed! Brittney and Dr. Dusty were incredible at helping me with my newborn’s feeding problems. Not only did they give great advice, they got her procedure done quickly the same day. With immediately positive results. 10/10 would recommend!
Thank you for your glowing review! We're thrilled to hear that Brittney and Dr. Dusty provided excellent care for your newborn's feeding issues, with immediate positive results. We appreciate your feedback!
Fantastic experience: All 3 of my kids go here and they love dr Kyle. When we had to reschedule an appointment they offered to get us in with someone else quicker but my kids like him too much and would rather wait lol My son is on the spectrum and he does so well with him i cant imagine ever switching.
Thank you for your feedback! We're thrilled to hear that your kids love Dr. Kyle. Your son's comfort during his visits is important to us, and we're grateful for your trust in our practice. We're always here for you and your family. See you soon!
Fantastic experience: Dr. Kyle & the staff at Parkview Pediatric Dentistry were amazing. My daughter is 3 & has a lot of anxiety about doctor/dentist visits, and they did everything to make her feel comfortable in a high stress environment. Can’t recommend them enough!
Thank you for your feedback! We value your opinion and appreciate you taking the time to let us know how we're doing!
Fantastic experience: A wonderful pediatric dental office! Everyone is super kid friendly and happy. We have had a fantastic experience with our daughter. Definitely highly recommend
Your feedback matters! Thank you, Karri, for sharing your thoughts. We appreciate your time and can't wait to see you again soon.
Fantastic experience: The staff is absolutely amazing and so friendly! Dr. Dusty made us feel very at ease and is great at what he does! We can’t thank them enough for the wonderful experience! It was well worth the 3+ hour drive!
Your feedback, Marisela, means the world to us! Thank you for sharing your thoughts. We're excited to have you back on your next visit!
Fantastic experience: So happy with Parkview! Oral hygiene & care is super important to us & we trust the doctors to give the best advice & make the best decisions for care! Clean, patient, caring.. We love it there!
Mishel, thank you for your feedback. We are grateful for your support and we can't wait to see you again soon!
Fantastic experience: Due to my daughter having 2 broken permanent teeth, we have become regulars at Parkview. It's not a fun process, but Dr. Molly & the staff have always made my daughter comfortable & the process very smooth. I am thankful for their time & care during a stressful situation.
Thank you, Candice, for your valuable feedback. Your opinion matters to us and we're excited to have you back soon!
Fantastic experience: Every experience we have at Parkview is so positive! We love Dr. Dusty and he has the best bedside manner with the kids and is amazing with questions from the parents. I always feel heard and know that my kids are in amazing hands.
Fantastic experience: Best dentistry out there! Staff is so caring, patient, loving and friendly which is a BIG plus for our special needs sons that needs that extra care. Never feel rushed or that staff is bothered by us. Communication is great and they truly care about any concerns. Would recommend this place to everyone!
Fantastic experience: Excellent experience with Dr. Janssen and the whole staff at the Frankford location. My little girl bit her tongue at PE and they got her in quick. Kept her very comfortable and got her patched up and out the door. Highly recommend!!
Thank you Keith for sharing your experience! We hope your little girl recovers quickly.
Fantastic experience: We love Dr. Kyle! my son has been a patient of his since he was 2 and he is always so kind and patient with my child even though my son doesn’t always like to cooperate. Such an amazing team.
Thank you for continuing your sons care with Dr. Kyle the past 2 years! We appreciate you.
Fantastic experience: all staff was friendly, professional, and Dr. Molly was GREAT with my 2 year old and 3 year old who is on the spectrum. Definitely will be returning!
We are so happy to hear you will be continuing to come to Parkview! Thank you for leaving us a review.
Fantastic experience: Amazing care, compassion and consideration! We drove in from Wellington, 2+ hours away. They took care of us from start to finish. The explanation to my 6 year old was wonderful! So thankful I was able to be present the whole time. We had our consult and procedure done in one trip, saving us the mileage! Thank you Dr. Kyle!!!
Thank you for making the trip to come see us! We are so glad to hear you had a great experience. Have a great day!
Fantastic experience: My daughter had her first visit today. We just moved to the area and needed a new dentist for our kids. My wife took our youngest daughter for a toothache and they both loved the office and staff. They made her feel comfortable and eased her fear. We are very pleased and thankful!
Hi, Brian. Thanks so much for taking the time to write us a review.
Fantastic experience: Literally as soon as you walk in the women are so welcoming. Very beautiful spirited . The atmosphere was very welcoming. The dentist knew how to calm even my autistic daughter. They have a lot of patience THANK YOU ALL AGAIN. Even my kids were happy leaving they even talked about the experience on the drive back home ✨
Hi Bell, thank you for trusting us to care for your kiddos. We are glad to hear you had a great experience with us and hope to see you again!
Fantastic experience: I was very impressed with the staff, the facility and the experience I had there. They were so great with my girls and made them feel comfortable even though they were a little nervous. They also answered all my questions and were very thorough with their checks. So glad I found a place both my girls and I love!
Thank you for your review, Emilie! We strive to make sure every child we see has a comfortable and happy experience. We hope to see you again.
Fantastic experience: Amazing experience! The staff was very friendly and welcoming. They educated us on our daughter's condition and took time to listen to our concerns. They are all so thoughtful. They made us so comfortable. It was a great experience from Chek in to check out.
Hi Sarah, so glad to hear you had a great experience here at Parkview! We hope to see you and your daughter again soon. Have a great day!
Fantastic experience: I highly recommend Parkview Pediatric Dentistry for kids' dental care. Dentist and staff are amazing with children, creating a welcoming and comfortable environment. They are gentle, patient, and take the time to explain everything to kids and parents. The office is clean and modern, making each visit a positive experience.
Wow Alex, thank you for your stellar review! This is what we, as a company strive to achieve with every experience. We are so happy to have achieved this for you. Come and see us again!
Negative experience: No stars. COULDN'T BE BOTHERED TO PERFORM THE JOB. The staff came to our daycare and presented their services. So, I called to make an appointment during the business hours listed on their website and the person who answered the phone declined to allow me to schedule appointment citing their office was closed; however, per their website hours, I called during business hours. The woman couldn't be bothered.
Dee, thank you for taking the time to write a review about our office. We are very sorry you did not receive the level of service we strive to deliver. If you would like to call and discuss this with our owner and founder (Dr Dusty Janssen) please reach out to our office.
Fantastic experience: We’ve been coming here for a few years now and we absolutely love this place. All the staff and doctors are so amazing. Hands down the best place to bring your babies for their dental care.
Thank you for continuing to come see us Staphanie! We are happy to take care of fantastic patients like your kiddos
Fantastic experience: Everyone was very kind and gentle with my kiddo. The dentist was helpful and gave me all the information we needed to keep my daughters teeth healthy. She did get a little freaked out when they put some medicine on her teeth but they made it up to her with a no sugar lollipop from dr. Johns healthy sweets. Overall it was an excellent visit!
Those lollipops always seem to do the trick! Thank you for sharing your experience with us August. We hope to see you and your daughter again
Fantastic experience: This was our first visit but it really set the tone for any future visits! Our dentist was amazing, the whole staff was amazing! I appreciate the care they gave my son, and he said he didn't feel anything at all! It was a truly great experience as a parent but also for my son as a patient!
Hi Brittany, that’s so awesome to hear! We always strive to provide exceptional service to our patients. Thank you for taking the time to review us and we hope to see you and your son again!
Fantastic experience: Dr. Jansen, his nurses, techs and lactation consultant were amazing. So kind, so thorough, and so comforting through this process! They are amazing at what they do.
Thanks so much, Morgann! Looking forward to helping you again. We hope you have a wonderful day!
Fantastic experience: Dr. Dusty is the best! His office is very welcoming and our children always have an amazing experience. They look forward to each visit. It is obvious how much his staff takes pride in their work. We know we are in great hands at Parkview Pediatric Dentistry.
Thank you for sharing your experience with us Jim! We strive to make everyone’s experience here a pleasant one and are thrilled we achieved that for you and your kiddos.
Fantastic experience: Dr. Dusty is amazing! I came to him with my 3 1/2 month old, we had been in the NICU and had to place a gtube in order to be released since she wasn’t feeding on her own. No one there noticed she had lip and tongue tie!! NO ONE!! We finally went home and were recommended to Dr. Dusty by a speech therapist we hired and on our first visit he took care of her lip/tongue tie! It was quick and after that we went into a room and she started breastfeeding immediately! Everyone was so helpful, kind and over all just amazing!!! They went above and beyond to make us feel so comfortable!! I couldn’t believe she was breastfeeding!! A few days later the g tube came out!! Both of my kids are seen here now and we won’t be going ABSOLUTELY anywhere else. These people are best!!!
Hi, Chris thank you for sharing your experience with us. We strive for the utmost care and service to our patients and are so glad to be able to care for your children. Have a wonderful day!
Fantastic experience: Dr. Dusty is the best. My daughter had issues while she was 1.5 years old and he took care of them. He explained every step and made sure we were comfortable. You can be assured that he will take care of the kids and you will get the best service.
Hi, Abisheik. Thanks so much for taking the time to write us a review. We’re so happy to hear your positive feedback!
Fantastic experience: I can’t say enough good things about Parkview Pediatrics! We used them for our 11 year old’s tongue tie. He is on the spectrum and the staff and Dr. Dusty were absolutely so amazing and patient with him! I would recommend them to anyone!
Hi Desirae, thank you for sharing your experience with us! Thank you for entrusting us to care for your kiddo. We hope to see you again.
Fantastic experience: It was obvious the Dr Dusty was very busy and doing an amazing job trying to see all his patients in a timely manner. Despite being busy and slightly behind, he still took the time to talk to my 5 year old daughter about her summer and made her feel like the most important person in the building at that moment. Thank you for not only being professional and extremely competent and knowledgeable in pediatric dentistry, but also being personable and taking time with every patient. Interactions like this are the reason we will always keep coming back and recommending Parkview Pediatric Dentistry to anyone in the market for an amazing dentist!
Thanks for your review Jacob!
Fantastic experience: Absolutely amazing experience. My son was very nervous and uneasy at first but they calmed him down so good and so professionally. Great with children 100%. Would highly recommend
Thank you Laird for sharing your experience with us! We so appreciate your business and can not wait to work with you again.
Fantastic experience: Dr. Dusty and his staff are so kind, friendly and knowledgeable! My son loves Dr. Dusty and he actually looks forward to going to the dentist! My son has been going to Parkview Pediatric Dentistry since he was 4 years old. He is now 13. We highly recommend Dr. Dusty and Parkview Pediatric Dentistry! You will never want to take your child to any other dentist!
Hi Laura, thank you for choosing to take care of your son throughout these past years! We so appreciate your business.
Fantastic experience: We had our first appointment for my four year old with Parkview today and the staff and Dr. Kyle were so wonderful with my son! All of the staff showed so much patience and compassion. We had used a family practice prior and I can now see the huge benefit in using a pediatric specific dentist.
Hi Melissa, thank you for trusting us to care for your son. We understand first visits can be quite scary and are so glad we can be there every step of the way. Have a wonderful day!
Fantastic experience: Awesome staff and Doctors! They made my 3 yr old feel right at home for his very first appt. Dr Kyle was very kind and informative! Highly recommend this office to anyone for their kids! You will be taken care of!
Hi Danielle, thank you for your stellar review! We are so thankful we not only get to care for your child but also provide top-notch service.
Positive experience: I absolutely love the staff very friendly and helpful we love Dr. Dusty. However the billing is not clear. We got a referral from Hobbs and I chose to go to Parkview from a previous experience I had with them when we did not have insurance. When I called to make an appointment for my daughter I told then we had a change in insurance and that it was BSBC of Texas and if it was accepted and she said yes. We go to the appointment and they have me sign consent and pricing that a agreed too, I go to the front to check out and it's over $100 more than I was ready to pay! They explained to me that it was examination fee but if I'd known about that fee I would have rescheduled for her actual dental work or at least been more prepared for the large amount I was going to have to pay. When I called they also explained they are out of network with my insurance plan if I would have known that when I first called to set up the appointment I probably would have looked else where. Times are hard and we are still recovering from the covid set back and playing catch up. Wish they would have been a little more up front with cost.
Fantastic experience: Amazing ! Doctor Dusty explains everything and makes you feel comfortable to ask questions. He takes the time to make sure you know all the ends and outs. When there was an issue with our appointment it he reached out and made sure it was all taken care of. The Staff was so friendly, and the office is so inviting and cute for kids ! Highly recommend. Great experience all around!
Hi Aurie, thank you so much for sharing your experience here at Parkview. We are glad you had a great experience and hope to see you again!
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