SignatureCare Emergency Center - Emergency Room
Information about SignatureCare Emergency Center - Emergency Room
76541, Killeen
Opening hours
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SignatureCare Emergency Center, Killeen TX is a 24-hour emergency room serving residents of Killeen, Harker Heights, Copperas Cove, Belton Cove, Gatesville, Sun City, Fort Hood, Temple, Hewitt, Woodway, Taylor, Cedar Park, Robinson, Waco, Lampasas TX and other communities around the 76541 zip code.
Our ultra-modern ER is staffed by board-certified and experienced physicians, and licensed nurses who are trained to handle medical emergencies for children (pediatrics) and adults including injuries, abdominal pain, broken bones, burns, seizures, pneumonia, infections and more.
Our comment from Best Dentists Club about SignatureCare Emergency Center - Emergency Room:
SignatureCare Emergency Center is renowned for its exceptional level of care and compassionate staff. Patients consistently praise the friendly and professional demeanor of the team, including remarkable nurses like Kelli and David, who go above and beyond to ensure comfort and understanding during visits.
The facility boasts state-of-the-art equipment and a clean environment, making each patient's experience as smooth and efficient as possible. Many users highlight the quick turnaround times for treatment, often citing being seen promptly with thorough attention to their needs.
Some key highlights from user experiences include:
- Attentive Care: Patients feel genuinely cared for, with staff taking the time to explain procedures and address any concerns.
- Child-Friendly Environment: Many families appreciate the considerate handling of young patients, with staff making efforts to ensure that children feel comfortable and secure.
- Quick and Efficient Service: Many reviews mention that patients are seen quickly compared to traditional ERs, with fast check-in processes and immediate attention to pain management.
Overall, SignatureCare Emergency Center stands out for its commitment to patient satisfaction and high-quality care, making it a preferred choice for urgent and emergency medical needs.
Services and Treatments
SignatureCare Emergency Center - Emergency Room: Reviews
Fantastic experience: Kelli was my nurse and she was fabulous!! Her personality and of course professionalism was remarkable. She was the Bestest in the Westest!! I don’t want to forget George who was the tech that took my vitals. He was very sweet and professional. This exceptional service is the reason I always return!
We believe we have the very best facility in Texas with board-certified staff, state-of-the-art equipment, and a clean environment. Thank you for choosing SignatureCare!
Fantastic experience: This was my first time & Kelli & Avery made sure they took the best care of me . Came in was nice very respectful & they made me feel very comfortable. ..Will definitely refer friends & family to signature care emergency center
We always aim to provide the best care, so we love hearing that this was your experience with us. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: Kelli and Avery were very polite and got right to the point, was sweet to our son who came in not feeling so great.
At SignatureCare Emergency Center, children are a top priority of all our staff and doctors. It is never fun when your child gets sick, but we are here to help. Thank you for your review and we hope your son feels better soon!
Fantastic experience: I had an exceptional experience. This was my first time here and Kelli and Avery were nothing but amazing. You can tell they love their job and helping take care of us in need!
We always aim to provide the best care, so we love hearing that this was your experience with us. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: As a military spouse I have access to medical facilities on an installation. This is the ONLY clinic I will visit. The staff is always so courteous. The beside manner of Nurse KELLI just put me at ease. Sis already has a warm blanket ready for me!! The ER tech Avery was also nice. This is my GO TO spot! Keep doing what you are doing ladies and know that you are appreciated!!
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: Daughter had an allergic reaction, was brought straight into a room and seen straight away with no issues. Super friendly/professional staff. Definitely recommend coming here instead of sitting in the ER waiting for hours to be seen.
Thank you for trusting us with the care of your daughter. We appreciate the great feedback and are very glad to hear that our team took such good care of her.
Fantastic experience: My provider Jones and RN Kayla were very helpful and nice. I experienced stomach pain and they made sure I was comfortable and took care of me. 10/10
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: Took my wife to signature Killeen after a fall and the team was great. Quick in and out, xray and splint. Kayla RN and Elizabeth the Tech were excellent!
Our goal at SignatureCare Emergency is to get you in and out quickly and back to good health. Thank you so much for choosing SignatureCare.
Fantastic experience: Seen immediately. Prolly the only one there. It was early on July 4th so no missing fingers coming in yet. But very friendly and felt heard. Very clean and smelled great!
We always appreciate positive feedback from our patients. Our dedicated staff is always here and willing to meet all your healthcare needs 24/7. Thank you for choosing us!
Fantastic experience: Phenomenal staff , David is great! Kids loved em too. Thank you for the goldfish and stickers!
Thank you for your feedback. We appreciate your choosing SignatureCare!
Fantastic experience: This place will always be my number one place to go to whether it’s for me or my children. They are very patient with children and do their best to take care of you specially, David and Caroline. Fast and amazing service.
The board-certified team at SignatureCare cares deeply about patients of all ages. We want parents to feel comfortable and know their children will be taken care of with the highest level of professionalism. Thank you so much for the nice review and great rating -- we appreciate it!
Fantastic experience: Desai, Kelli and Shade were extremely helpful with me for my visit. I was seen pretty fast and the worked quickly to get me the medication I needed for my hand. I can come here every time if they are working lol. Fast , funny and professional
At SignatureCare Emergency Center, we love all our patients, and our number one goal is to treat and diagnose quickly and ensure you feel better faster. Thank you for trusting us with your medical needs.
Fantastic experience: Staff was welcoming and they were fairly quick at getting me in. This is my second visit to this facility. The first was with my son about a year ago and it was the same. Fast but thorough care. I recommend this facility for your emergency needs!
We sincerely appreciate your continued trust. Thank you so much for taking the time to let us know that our team is doing a good job -- we appreciate the feedback. Thank you for choosing SignatureCare, time and again!
Fantastic experience: The staff is always amazing when i come in. David T. the nurse was very nice and kind. Always a great experience when I come here
We are so happy to hear your experience was pleasant, and we thank you for choosing us for your emergency needs.
Fantastic experience: David wasvery nice. Treated me very well, made sure I was comfortable and had everything I needed. Couldn’t ask for better service. Would choose to go here before Darnell every time!
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: Signature care always has outstanding service. I’ve been here twice and every time they always are so kind and polite, they check up on you and see how you’re doing a communicate well. I thank Dumpit, Kayla and Elizabeth for providing great service and making me very comfortable.
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: I had a very positive experience at Signature Care. I was especially surprised by how much quicker the intake and triage processes are when compared to a traditional emergency room. I also appreciated the thoroughness and swiftness the of the staff including Dumpit and Kayla. Signature Care is a wonderful addition to the medical and health care assets in Killeen.
We are glad to hear that we make your visit with us pleasurable and quick. Thank you so much for choosing SignatureCare. We appreciate your nice review and great rating.
Fantastic experience: First time and it was an easy check in process. They got me back quick. The team I had (Kelli, Elizabeth, Grant) were all very kind and efficient.
Thank you for letting us put you at ease and provide you with the best care possible. We hope you feel better.
Fantastic experience: David was awesome highly recommend they are quick, clean and accommodating
Thank you for your review and your recommendation. We appreciate you choosing SignatureCare!
Fantastic experience: My wife was seen by Dr. Desai and RN David. They did everything to make her comfortable. Gave her a blanket walking through the door. She had an 6mm kidney stone and they were very thorough in their explanation so my wife and her anxiety would understand that she is going to be okay. Can’t thank them enough for, and excuse my pun, their hospitality.
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made your wife comfortable and able to relax during her visit. Thank you for trusting SignatureCare.
Fantastic experience: I cannot express enough how grateful I am for this place. I have recurring kidney stones and if you’ve had one you know the pain is almost unbearable. I went to a different ER one time and it was a HOT MESS. I decided to try Signature Care and every single time I kid you not, it’s amazing. I came in around 2am and I was seen by RN Susan and let me tell you, she was the sweetest, always asking if I was okay, always checking on me, didn’t get mad or upset that I was crying and made sure I was taken care of, gave me blankets and when the doctor wanted to keep me longer, they switched me to a comfortable bed and let me rest. The shift change came around and then I got Colby, so sweet, made sure to let the dr know each time I wasn’t feeling good, and got me warm blankets because I was shivering. Both of these nurses had amazing bedside manner and being in the amount of pain I was in, it was so heart warming to be treated with such care. The woman who gave me an IV and the guy who did my CT scan also were the sweetest and were both very gentle and calming. I will always go here for an emergency. Thank you signature!!
We always appreciate positive feedback from our patients. Our dedicated staff is always here and willing to meet all your healthcare needs 24/7. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: Staff members were extremely helpful. Thank you CHERYL,LACEY, DR. DESAI
Thank you for taking the time to leave us such a nice review. Our staff appreciates receiving comments like this, and we hope that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: Our son had an allergic reaction while we were in Killeen on Vacation and they took amazing care of him. Dr Harding, Nurse Kayla and our ER Tech Shena were amazing with him and took excellent care of us all. Highly recommend!
Thank you for trusting us with the care of your son. We appreciate the great feedback and are very glad to hear that our team took such good care of him.
Fantastic experience: They made me feel really comfortable even though i was in pain especially Kelli she was so kind and understanding!!
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: The RN (Kelly) was so nice and informative as to how and why I came in for could happen. Made sure I had everything I needed to cure what I came in for. Thank you so much. 10/10.
We extend our gratitude for choosing SignatureCare and for sharing your feedback with us.
Fantastic experience: 6.28 Charles & David are amazing & NP Brandi took her time explaining ❤️ 3.16 staff was amazing. We were here for more than 3hrs. We all got a warm blanket ❤️ 2.12 Kelli, Avery, & George were as always pleasant to speak with & treated my daughter with compassion. Dr.listened to my concerns & accepted my request for an x-ray 9.11- Amazing staff 7.24 came back & again awesome service. Rn was very calming & careful with the nail wound Walked in & was greeted with a worried face soon to call for check up from the back Mr. David came to check on my girl & made sure to make her feel comfortable. When a Dr sits down & listens. You are in good hands x-ray tech was super sweet & Dr. Strelnieks made sure my girl was sent home with help to breath not just antibiotics This place is amazing! My girl hugged David goodbye
Thank you for taking the time to let us know how we are doing. We appreciate the feedback and love hearing about the comfortable experience our patients had in our facility. Thank you for choosing SignatureCare and for the great review.
Fantastic experience: Signature Care team is the absolute best! DR. Strelnieks, Erik And his nurse Melissa Lynn P were very thorough and so kind. I have never had a bad experience here. Even the front desk associate Stephanie Elaine D delivered the most kind and warm customer service. Would definitely recommend anyone to come here for great and fast care.
We believe we have the very best facility in Texas with board-certified staff, state-of-the-art equipment, and a clean environment. Thank you for choosing SignatureCare!
Fantastic experience: The experience have been very good, David. My nurse was wonderful. Did a good job? Excellent work. Very kind person. And I will recommend youll to anyone that needs help. Thank you so much
It is their compassion that makes our staff exceptional, and we take pride in their care towards all our patients. Thank you for your kind words and we will pass them along. Thank you for choosing SignatureCare!
Fantastic experience: For any of your emergency or medical needs, I recommend this clinic! The staff are friendly and helpful. Quick and easy services. Big thanks to nurse David!
Thank you for your review and your recommendation. We appreciate you choosing SignatureCare!
Fantastic experience: Everybody was really nice and David and everyone else was awesome in taking care of my health care needs! This is my first time coming to Signature Care EC, they were fast, caring and effective. Thanks Signature EC!
Thank you for letting us help you! We are glad to hear our team put you at ease and provided you with the best care possible. Thanks for choosing SignatureCare.
Fantastic experience: The service was quick, friendly and the facility is very clean. The nurse & dr seemed genuinely concerned and my son is feeling much better. Thank you staff!
Thank you for taking the time out of your busy day to let us know how we are doing. We appreciate the chance to care and are so glad to hear that your son is feeling better. Thank you for choosing SignatureCare!
Fantastic experience: The staff is amazing and made sure to get to the root of my medical issues. David did a fantastic job making sure I was comfortable during my visit. The provider was a great listener and was able to figure out what was going on with my body. Thank you Signature Care for doing an outstanding job!
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: Kelly & Avery was fantastic, very kind and definitely easy to talk to. A very positive experience with the company and if i have to go back to an ER (Hopefully not) It will definitely be this one!
Thank you for taking the time to leave us such a nice review. Our staff appreciates receiving comments like this, and we hope that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: Colby , Kelli, and Dr.Rose were great! Super fast and very informative. Great attitudes as well! 10/10 Treatment !
Our doctors and nurses make us proud every day. Thank you for your kind words and we will pass them along. Thank you for choosing SignatureCare!
Fantastic experience: The staff and medical team were excellent in ensuring I felt comfortable, safe and relaxed. The peace of mind this group has given me was nothing short of amazing. Thank you Mr. Jones, Ms. Keyla, Ms. Elizabeth for all you did.
We understand that emergencies happen and the ER is not anyone's favorite place, but our doctors, nurses and medical staff will make you feel comfortable and able to relax while your treatment and diagnosis are in process. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: It is a neat and quiet little emergency room. They got us in and out pretty quickly and they are very Efficient. The Staff kelli and Misty Were very helpful. They tended to any of my needs as well as my daughters while there we felt like family and this was our very first visit. Will definitely be coming here in future visits instead of going to the military hospital on Post.
Our goal at SignatureCare Emergency is to get you in and out quickly and back to good health. We want everyone who visits us to feel like family. It's great to hear that our team made you feel welcome and at home -- thanks for letting us know. Thank you for choosing SignatureCare and for the nice review!
Fantastic experience: Signature care is amazing. I went in extremely ill, was seen immediately, and my concerns and my nausea and pain were also addressed immediately. The following were my staff and Cheryl specifically was fantastic and caring and kind and patient. The doctor heard my concerns and did not treat me like a number. His name was Dr. Harding. And then Elizabeth and Simona were very kind. Grant, the technician was not only kind but he got my mind off of how bad I felt if you're sick and you need to go to urgent care go here.
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: I had heather , she took great care of me. I was so comfortable in telling her every that that was going on and she was very patient
Thank you for taking the time to leave us a nice review! We appreciate your feedback and love hearing how our staff took such good care of you. Thank you for choosing SignatureCare.
Fantastic experience: Heather and Caroline helped me so much. I came in in immense pain and now im walking out feeling so much better. I couldn't have asked for a better team.
Thank you for taking the time out of your busy day to let us know how we are doing. We appreciate the chance to care for you, and are so glad to hear that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: SignatureCare is stellar! For multiple occasions these past weeks, they have been nothing short of exceptional. Special shoutout to Caroline and Kayla for taking such great care of my wife. We appreciate you both and your team!
Thank you for taking the time to leave us a nice review! We appreciate your feedback and love hearing how our staff took such good care of your wife. Thank you for choosing SignatureCare.
Fantastic experience: David T. was my initial nurse when I got in and he was amazing. Very polite, sweet, and attentive to my needs. He even offered a warm blanket for my stay. The nurse practitioner was also very polite, she asked me relevant questions, and made my concerns priority.
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: As a new patient the process was quick, easy, and kinda cool to do. The staff are very kind! Caroline, Cheryl, and Elizabeth took care of me. Cheryl gave me a little Jesus too which sealed the deal lol. Thank you SC.
Thank you for taking the time to leave us a nice review! We appreciate your feedback and love hearing how our staff took such good care of you. Thank you for choosing SignatureCare.
Fantastic experience: Went in early at 4:30 am. Doctors, nurses and techs were all very nice, thorough and reassuring. Would definitely recommend to anyone.
We always appreciate positive feedback from our patients. Our dedicated staff is always here and willing to meet all your healthcare needs 24/7. Thank you for choosing us!
Fantastic experience: This is my favorite urgent care! They always offer a warm blanket, they're fast, friendly and have great bedside manners! David is a sweetheart and made me feel so warm and welcome!
We want everyone who visits us to feel like family. It's great to hear that our team made you feel welcome and at home -- thanks for letting us know. Thank you for choosing SignatureCare and for the nice review!
Fantastic experience: From the time we entered into this place to the time we were seen which was under 30-45mins!!! Check in was very simple and quick!!! Nurse David and Dr. Lindsey were amazing!!! They were very kind, patient and understanding and were able to alleviate my husband’s needs because we had an emergency visit for a toothache!!! The pain was so excruciating for him he wasn’t even able to wait when we tried to go get it extracted. So we ended up coming to 24 because I seen on google that they don’t do extractions but they will help with pain. Which was kind of what he needs at the moment. Toothaches are the worst especially when they come out of no where the pain can be very painful. I felt so bad for him but I’m glad we came to see these guys because they moved quickly and were very caring towards his needs!!! Thank you Signature Care!!!
SignatureCare Emergency Center's staff sets goals on patient satisfaction. Thank you for letting us know we're one step closer to meeting them! We know visiting the emergency room can be a scary experience. Thank you for letting us put you at ease and provide you with the best care possible. We hope your husband feels better.
Fantastic experience: David was an incredible nurse he was very nice and caring and playful with our daughter. He offered us refreshments and blankets, and helped our daughter feel more comfortable as well as us. The teddy bear he gave her was a good distraction and she loves it very much.
We understand that emergencies happen and the ER is not anyone's favorite place, but our doctors, nurses and medical staff will make your daughter feel comfortable and able to relax while your treatment and diagnosis are in process. Thank you for choosing SignatureCare and trusting us with the care of your daughter.
Fantastic experience: Nurse Kelli was very attentive and caring. Dr. Jones also has a great bedside manner. Was grateful to see smiles from both Kelli and . as it made the anxiety a whole lot less. Thank you, Signature Care staff, for making this visit easy and carefree. And thank you for the medical treatment as well!
Thank you for letting us put you at ease and provide you with the best care possible. We hope you feel better.
Fantastic experience: Mrs.kelly, misty, and Brianne were very sweet and kind. Plus very gentle they weren't like other places that don't know what they're doing. They know exactly what there doing and do a very good job.
Thank you for your feedback. We appreciate your choosing SignatureCare!
Fantastic experience: David and Lacey made my visit to urgent care very pleasant. They were very informative and let me know what I need to do.
Thank you for your feedback. We appreciate your choosing SignatureCare!
Fantastic experience: Signature Care is great. Been coming here since moving to killeen in 2019. They are always professional and courteous. Warm blankets always offered quick results and care. Dr Jones and Nurse Kayla were on duty tonight when I came in to get treated.i felt comfortable with their level of care and attentiveness
We sincerely appreciate your continued trust. Thank you so much for taking the time to let us know that our team is doing a good job -- we appreciate the feedback. Thank you for choosing SignatureCare, time and again!
Fantastic experience: Heather was so amazing she was very patient with me and my family. My mom loved the staff they were very attentive and supportive.
What a nice review! Thank you for taking the time to let us know how we are doing. Our community is important to us, so we love hearing that our team is doing a good job. It's never fun when a parent has to visit the ER, but we aim to make you and your family as comfortable as possible while waiting for diagnosis and treatment. Thank you for choosing SignatureCare.
Fantastic experience: Excellent service from the complete staff! Shout out to Dr. Strelnieks and Ms. Kayla for helping me to night! I was taken in fast and was given excellent medical care from the team! They provided me plenty of advice on how to take care of myself and injury! We have to thank Nurse David and Dr. Sribner and the rest of the staff and George for helping our little girl today. They made sure she was comfortable and feel welcome even when she was terrified. She said she was not scared anymore and liked taking her X-rays as well! They made sure to bring her a blanket and my girls fell in love with the teddy bears that Mr. David gave too them! Thank you all so much for your positive and energetic attitudes to my kids this made them have a great experience! And even walking in the lady was so kind and helpful with getting us settled in! Greatly appreciate all the staff that assisted to night and having enough patience and guidance to me!
Our promise to all our patients is to make your visit with us as quick and as painless as possible. Thank you for letting us know that our SignatureCare team is doing a good job -- it means a lot to us.
Fantastic experience: David was a great service to me any questions I had were answered and I was serviced quickly and they service active duty military members!!!
Thank you for your feedback. We appreciate your choosing SignatureCare!
Fantastic experience: This urgent care er is hands down one of the best. They got me in quickly and addressed all my pain immediately. I have never revived such great care before! I can’t find one bad thing about this er. It’s very clean, all the staff is outstanding, bedside manners were outstanding. I will definitely come here over Darnell or advent from now on if I need emergency care.
We always aim to provide the best care, so we love hearing that this was your experience with us. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: SignatureCare Emergency Center staff is incredible. They took care of me the second I entered their facility. Very professional, courteous and knowledgeable. They took their time in explaining every procedure and put my mind at ease. I truly hate going to hospitals/ Emergency rooms but if I do...I highly recommend SignatureCare Emergency Center. Thank you for taking care of me, I truly appreciated that.
We always aim to provide the best care, so we love hearing that this was your experience with us. Thank you for choosing SignatureCare and your recommendation.
Fantastic experience: I can’t say enough about the exceptional care and compassion Heather provides. From the moment you walk in, she makes you feel seen, heard, and genuinely cared for. Heather goes above and beyond — not just in her clinical knowledge, but in the way she connects with patients on a personal level. Her attentiveness, patience, and professionalism set her apart. Whether it’s explaining treatment plans in a way that’s easy to understand or simply offering a comforting presence during stressful moments, Heather consistently delivers excellence. She embodies what Signature Care stands for — quality, integrity, and heart. I’m incredibly grateful for her and wouldn’t hesitate to recommend her to anyone seeking top-tier care with a personal touch.
Thank you for taking the time to leave us such a nice review. Thank you for taking the time to let us know how we are doing. Our staff appreciates receiving comments like this, and we hope that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: Our nurse David was so kind, truly made me forget sometimes why we were there with the stories he tells. Highly recommended this Er, took me in within Five minutes and usually have to wait 2-4 hours on post to be seen. 1st time and will definitely come back again if need be.
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: This was one of the most expedient visits i have ever received in an ER and the best medical experiences in the last 30 years. Pain was addressed immediately and appropriately without any judgement. Everyone was professional and very competent and compassionate. I even got a call the next day! Stellar care thank you from the front desk, to nurse (great IV) to DR who was very supportive and knowledgeable to the radiologist!!! Thank you, it really felt like they cared!!!
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. We appreciate your feedback and the great rating you gave us. Thank you for choosing SignatureCare!
Fantastic experience: Very nice staff and I was taken care within a timely manner. Me and my family come here anytime we have an issue and they address any questions or concerns we have. Definitely better than on post hosting! Special thank you to Nurse: Kelli !!
Thank you so much for your feedback! Our goal is to always provide the best care. Thank you for your kind words and we will pass them along. Thank you for choosing SignatureCare!
Fantastic experience: Kelli and Lacey were so sweet to work with! I came in Monday night early Tuesday morning and got diagnosed with strep and I came back and some of my symptoms were persisting so I came back. Kelli and Lacey took me in and took care of me with kindness and compassion. I will be coming back here this place is WAY better than Darnall or advent
Thank you for letting us help you! We are glad to hear our team put you at ease and provided you with the best care possible. Thanks for choosing SignatureCare.
Fantastic experience: Just wanted to share my experience at SignatureCare in Killeen—Nurse Kelly and the ER tech were amazing. I was seen quickly, and they got me checked out fast and professionally. They were kind, efficient, and made the whole thing a lot easier than I expected. Only thing I didn’t love was the phone-based registration. It was easy to do and I understand why they use it, but I prefer in-person interaction. That said, the process was smooth, and the team more than made up for it with their great care. Thanks again to the staff—y’all were awesome.
Our promise to all our patients is to make your visit with us as quick and as painless as possible. Thank you for letting us know that our SignatureCare team is doing a good job -- it means a lot to us.
Fantastic experience: I am beyond impressed with this place. I have driven past it many times not knowing what goodness lies inside “that unique looking building.” Every staff member with whom I came into contact is kind, considerate and fantastic at their respective jobs. Charlie is the first person I met and guided me as I used the unique system they have to process a patient. The method they use, albeit different than I have experienced before, allows for more than one person to be processed at a time and seems quite efficient! Colby got my vital signs and got me in a room. Then I saw Dr. Elsbecker, then George came and got me for x-rays. They were busy the day I went, so there were some delays, but way better than what is typical at an ER. I’m truly glad I came today! I will choose to come here again should I need to be seen imminently.
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: My experience tonight was great. From checking in at the front desk with Lovanna to being triaged and taken care of after by Ms. Heather. Ms. Heather made sure that I understood everything that was happening and even explained what I didn’t quite understand. Dr. Strelnieks was also great too!
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. We appreciate your feedback and the great rating you gave us. Thank you for choosing SignatureCare!
Fantastic experience: If you’re military don’t even waste your time at Darnell. I spent half a day waiting in the ER to get nowhere. I came here the following day, was seen and treated within 30 minutes. My RN, Katherine was super friendly and helpful and did a great job. The Rad tech George was quick and helpful and Dr Lindsey was knowledgeable and personable. He knew what was wrong with me within a few moments of examining me. Great experience, thank you.
At SignatureCare Emergency Center, we love all our patients, and our number one goal is to treat and diagnose quickly and ensure you feel better faster. Thank you for trusting us with your medical needs.
Fantastic experience: The care my spouse received was amazing, they checked on him every hour even every thirty minutes. i recommend coming here all the time, they got us back immediately and instantly started treatment. 10/10 our nurse Heather was amazing <3
We always appreciate positive feedback from our patients. Our dedicated staff is always here and willing to meet all your healthcare needs 24/7. Thank you for choosing us!
Fantastic experience: I had a really wonderful nurse Heather, who was very attentive and very considerate and kind and she actually listened to me when I told her where to put the needle so she could get blood and she was awesome.
We extend our gratitude for choosing SignatureCare and for sharing your feedback with us.
Fantastic experience: David T. is and amazing spirit in taking care of his patients!!!! A true delight to be around- if all my nurses were like this I’d be here everyday professionalism gentle and a hoot - this is the designated urgent care for my family! Thank you Dr. Lindsey and David T. Your team - it’s amazing!!
We believe we have the very best staff in Texas. SignatureCare Emergency Center takes pride in our staff because they care so much about our patients. We are so happy to hear you loved our team --- We will make sure to let them know.
Fantastic experience: Such friendly staff, so welcoming our nurse was great he was the definition of friendly!! Always pay attention to what’s hurting you and listen to everything! Will definitely be coming back here!
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: Being sick is never fun and I usually don’t like going to the doctor but David made the visit nice. I felt very welcome and he was super nice and attentive. Dr Lindsey was super nice as well and caring. I will definitely come back when needed. Thank you all
We want everyone who visits us to feel like family. It's great to hear that our team made you feel welcome and at home -- thanks for letting us know. Thank you for choosing SignatureCare and for the nice review!
Fantastic experience: The staff is absolutely amazing and understanding. They have definitely earned both of us as a patient. The Provider Harding made sure my daughter knew what caused her to be sick, and Nurse Katherine took good care of my daughter and was very helpful. My daughter is normally afraid of Swab tests but Elizabeth was very gently and patient
Thank you for trusting us with the care of your daughter. We appreciate the great feedback and are very glad to hear that our team took such good care of her.
Fantastic experience: “The facility is very clean, and the staff are incredibly helpful. As this was my first visit, the receptionist took the time to clearly explain the process, making everything smooth and stress-free. RN Keli and ER Tech Elizabeth were both exceptionally kind and caring—I truly appreciated their hospitality. I would gladly recommend SignatureCare Emergency Center any day.”
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. We appreciate your feedback and the great rating you gave us. Thank you for choosing SignatureCare!
Fantastic experience: Wonderful service , very attentive and very recommended. Shout out to provider Scribner and RN Kayla you guys were awesome
We extend our gratitude for choosing SignatureCare and for sharing your feedback with us.
Fantastic experience: They got me in quick, and they had me stitched up in no time. Cheryl was very friendly, and Kristin was quick and efficient with her needle work.
Thank you for taking the time to leave us such a nice review. Our staff appreciates receiving comments like this, and we hope that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: Walked in got signed in and immediately taken back, Colby was sweet and nice about everything, let me know what was happening and kept me inform. Shade took my X-rays super sweet and nice about it all. 10/10 recommendations! Super clean as well
We appreciate your feedback and the great rating you gave us. Thank you for taking the time to let us know how we are doing and thank you for choosing SignatureCare.
Fantastic experience: My nurse, Heather, was absolutely amazing! The service was incredibly fast—I’ve never been in and out of an emergency room so quickly. Great experience
Our goal at SignatureCare Emergency is to get you in and out quickly and back to good health. Thank you so much for choosing SignatureCare.
Fantastic experience: I come here for any medical issues my children or myself ever have if my primary care is closed. They are quick to help with symptoms and pain management, it’s never more than a 20min wait to get a bed, and they are diligent in diagnosis. They acted quickly and save my son’s life from a really bad RSV and viral infection some months back. I’ve been here often enough over the year to confidently confirm that the staff here is the best urgent care and emergency care you’ll get in the killeen area. Dani and Lacy were the best today. Thank you signature care team!
Thank you for trusting us with the care of your son. We appreciate the great feedback and are very glad to hear that our team took such good care of him.
Fantastic experience: Signature care is the best urgent care and trust me I’ve been to a few. The efficiency, care, timeliness and cleanliness are big factors for me and my family’s care. I highly recommend Signature to anyone in urgent need of care. Also to note, they do X-rays, MRI’s, labs and full check ups here too which is a plus. I would gratefully like to give a huge thank you to my wonderful care team whose truly helped me in my most painful moment RN Kelli (thank you for being so calm and caring), ER Tech Lacy (thank you for the effective but gentle swabs), Radiology Tech Grant (thank you for working with me and my uncoordinated limbs) and Signature for the best urgent care experience.
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. We appreciate your feedback and the great rating you gave us. Thank you for choosing SignatureCare!
Fantastic experience: Very great emergency care. Went in got checked in right away very quick and nice staff at the front. Got seen right away, great nurses and doctors. Super easy/ fast process and great staff.
We always aim to provide the best care, so we love hearing that this was your experience with us. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: By far one of the best experiences I had at a clinic so far. When I arrived I was greeted and immediately helped. The environment here is very welcoming. Both Jones and Kayla were extremely professional. All my needs were met and the service provided was in a timely manner. I was encouraged to ask any questions if I had any. Going here I’ve experienced respect and patience which is hard to come across sometimes in the medical field. I prefer to come here for my health needs.
Your positive experience means a lot to us. We extend our gratitude for choosing SignatureCare and for sharing your feedback with us.
Fantastic experience: Heather H, Is so awesome!! I came in to signature care and she took really good care of me very nice sweet and very patient. I’m thankful that she was on shift when I came in.
Thank you for taking the time to leave us a nice review! We appreciate your feedback and love hearing how our staff took such good care of you. Thank you for choosing SignatureCare.
Fantastic experience: I have an excellent experience any time I visit this emergency room. From the moment I arrive, the staff are always attentive, compassionate, and efficient. The nurses and doctors provide outstanding care, take time to explain everything clearly, and make sure I feel comfortable and informed throughout my visit. Their professionalism and kindness make stressful situations much easier. I truly appreciate the high level of care and would highly recommend this ER to anyone in need.
Thank you for taking the time to let us know how we are doing. We appreciate the feedback and love hearing about the comfortable experience our patients had in our facility. Thank you for choosing SignatureCare and for the great review.
Fantastic experience: My experience was magnificent. The Nurse Colby David had a great attitude and was very attentive. As well as Alta Noor. The entire Care team including Dr. Strelnicks, Charles, Lauren, Esha & Shade were a huge help in getting us the care we needed. This is the best doctors visit I’ve ever had.
Our doctors and nurses make us proud every day. Thank you for your kind words and we will pass them along. Thank you for choosing SignatureCare!
Fantastic experience: The staff and doctors were wonderful. They made me feel comfortable and listened to what I had to say. I have been here before, and they have always been nothing but nice and professional. Great place!!!!
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: Great experience!! Everyone was very nice. Nurse David was fast and had a great bedside manor. And Dr. Sterlnieks explained everything in a very understandable way!
Our doctors and nurses make us proud every day. Thank you for your kind words and we will pass them along. Thank you for choosing SignatureCare!
Fantastic experience: Very kind and caring for their patients. Mr. David really made my feel comfortable
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: I recommend this place is very clean and people are very gentle and lovely. Mrs.David T is very amazing person and provided a great attention to you. Amazing
At SignatureCare Emergency Center, we pride ourselves on having the newest and most sterilized emergency rooms in the state of Texas. Thank you for your review and your recommendation. We appreciate you choosing SignatureCare!
Fantastic experience: From beginning to end the staff, most notably David T., were amazing! They were knowledgeable, professional, hilarious without effort, & made me feel right at home during my visit. I don’t plan on visiting urgent/emergency cares often, but if I need to again it will definitely be Killeen’s Signature Care Center Emergency Care.
Our team, from the front desk to the doctors, aims to make your visit as quick and painless as possible. We appreciate your feedback and the great rating you gave us. Thank you for choosing SignatureCare!
Negative experience: I want to start by saying that the staff at this facility was pleasant and professional — I’d rate them a solid B for friendliness. However, my overall experience was extremely disappointing. As someone from out of town who experienced a medical emergency, I searched “emergency room near me” on Google. This facility appeared in the results, but unfortunately, it was not an emergency room and was not equipped to handle my injury. Despite having insurance and being a Veteran, I was unfamiliar with the area and trusted the information I found online. Upon arrival, I learned they couldn’t perform any scans or provide the level of care I needed. I ended up receiving only a sling, a prescription, and one Motrin for pain — which I wasn’t even feeling at the time. No imaging was done. After the visit, I was surprised to be charged $350. That cost was not disclosed up front, which I found deceptive and unfair. Typically, costs are presented before treatment, but in this case, it wasn’t mentioned until afterward. Since this experience, I have avoided seeking further medical care in this area because it severely damaged my trust in local healthcare. I also believe Google should reevaluate how it ranks and displays medical facilities. Emergency rooms should be clearly distinguished from urgent care centers or other clinics, especially in search results. In summary: • Staff: B for courtesy and professionalism. • Facility: F for inadequate equipment and lack of transparency. • Google: F for its role in providing misleading information during a time-sensitive situation. I hope this feedback helps others avoid the same confusion and encourages both the facility and search platforms to make meaningful improvements.
We sincerely apologize for the service you received at SignatureCare during your visit. We aim to make sure that everyone leaves our emergency room feeling better and without complications. We’d like to invite you to email our medical director so we can better understand the situation and review procedures with our team. If you would please email [email protected] with your full name, date of service and location of service so that we can review your file and reach out to you, we would appreciate it. Thank you for the review -- we take all comments and reviews very seriously.
Fantastic experience: I had a great experience here. My nurse Kelly , ER Tech Lacey and Doctor Desai were all amazing. Of course no one is happy to be at an urgent care but they all made my visit very comforting.
We believe we have the very best staff in Texas. SignatureCare Emergency Center takes pride in our staff because they care so much about our patients. We are so happy to hear you loved our team --- We will make sure to let them know.
Fantastic experience: 10 out of 10 the Best place when your not feeling so well...Cheryl, Esha and George made me feel super comfortable with the procedures. Taking time to explain in detail what I would be feeling. Caroline was the sweetest understanding what I was experiencing and checking all the boxes before I was discharged. Would definitely recommend to friends and family.
The most stressful time for anyone is during a medical emergency. We are glad to hear that our staff made you comfortable and able to relax during your visit. Thank you for trusting SignatureCare with your emergency needs.
Fantastic experience: RN Cheryl and NP Caroline were amazing. They listened to my concerns and provided compassionate and professional care. Absolutely would recommend.
Thank you so much for your feedback! Our goal is to always provide the best care. Thank you for choosing SignatureCare.
Fantastic experience: My experience with SignatureCare has always been positive. The wait times for a room are low but sometimes it takes a bit to see the DR. I don't mind though because the standard of care is high. Cheryl and Lacey were wonderful today when helping me with an ear issue.
We sincerely appreciate your continued trust. Thank you so much for taking the time to let us know that our team is doing a good job -- we appreciate the feedback. Thank you for choosing SignatureCare, time and again!
Fantastic experience: The staff here is great! Thank you so much to Nurse Dani, Dr.Scribner and Mr. George! They took real good care of me!
Thank you for taking the time to leave us a nice review! We appreciate your feedback and love hearing how our staff took such good care of you. Thank you for choosing SignatureCare.
Fantastic experience: Came because i was feeling horrible and with the smiles and laughter from the staff, that in it self made me fell better. Thank you Kelli and Shena for getting me on the road to recovery!!! You ladies are awesome!!! The front desk receptionist is sooo sweet!!!
Thank you for taking the time out of your busy day to let us know how we are doing. We appreciate the chance to care for you, and are so glad to hear that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: Everytime I come here with either of my kids they are extremely kind and helpful. Kids are naturally impatient and they always give them something to snack on or a teddy bear to comfort them. This is the only place I bring my kids instead of sitting at the hospital all nigtt hurt. They have always been fast and very thorough with their testing.
The board-certified team at SignatureCare cares deeply about patients of all ages. We want parents to feel comfortable and know their children will be taken care of with the highest level of professionalism. Thank you so much for the nice review and great rating -- we appreciate it!
Fantastic experience: It was my first time visiting Signature Care. My hairdresser recommended them. All the staff were very polite and pretty quick, I didn’t have to wait too long to get seen. I recommend visiting them for health related issues.
Thank you for taking the time to leave us such a nice review. Our staff appreciates receiving comments like this, and we hope that you are feeling better. Thank you for choosing SignatureCare!
Fantastic experience: I had a great experience at SignatureCare. Once I arrived I was given a warm blanket. Elizabeth and Kelli were very sweet. Kelli even came to calm me down and take my mind off of what was going on. Overall great experience
Thank you so much for taking the time to let us know about your experience at SignatureCare. Our team makes us proud every day with the way they take care of our patients. We appreciate the great review and rating.
Fantastic experience: Best experience that I've had at an urgent care. Nurse Kelli & Esha were super sweet, and very attentive while I waited for my results. They also made sure that I was comfortable while waiting. Dr. Kristin was very knowledgeable and understanding of my needs! Best visit yet! And it was very CLEAN!
We understand that emergencies happen and the ER is not anyone's favorite place, but our doctors, nurses and medical staff will make you feel comfortable and able to relax while your treatment and diagnosis are in process. Thank you for choosing SignatureCare and for the nice review.
Fantastic experience: Much better experience today. RN Colby is so sweet and gentle Lacey was very helpful Dr.Lindsey was very through and kind. Very clean room!
We sincerely apologize for the service you received at SignatureCare during your visit. We aim to make sure that everyone leaves our emergency room feeling better and without complications. We’d like to invite you to email our medical director so we can better understand the situation and review procedures with our team. If you would please email [email protected] with your full name, date of service and location of service so that we can review your file and reach out to you, we would appreciate it. Thank you for the review -- we take all comments and reviews very seriously.
Positive experience: Courteous staff! Wasn’t feeling well and came here to be seen after work. The staff were friendly and the check in process was super easy and quick. Dr. Scribner was pleasant and nurse Kelli has a great sense of humor!
Thank you so much for your review, R Harris. Our goal at SignatureCare is patient satisfaction. Any kind of suggestion will help us to earn five stars. If there is anything we could do for our patients, please let us know and thanks for choosing us!
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