Silicon Valley Pediatric Dentistry and Orthodontics
Information about Silicon Valley Pediatric Dentistry and Orthodontics
Opening hours
- sunday: (closed)
- monday: 8h-17:15
- tuesday: 8h-17:15
- wednesday: 7h-17:15
- thursday: 7h-17:15
- friday: 7h-17:15
- saturday: 8h-13h
We are the longest-tenured pediatric dental office in Santa Clara serving this community for over 50 years (founded in 1973). All of our doctors are Board-Certified Pediatric Dentists or Board-Certified Orthodontists. We are committed to giving your child the best dental experience there is to offer; allowing your child to cultivate a lifetime of great oral health. All of our doctors are Pediatric Dentists (not children's dentists) that have graduated from accredited pediatric residency programs (2-3 years of additional training beyond dental school); where they received advanced training to deal with the special needs of children.
Our comment from Best Dentists Club about Silicon Valley Pediatric Dentistry and Orthodontics:
Silicon Valley Pediatric Dentistry and Orthodontics is well-regarded for its friendly and supportive environment, making it a favorite among families. Parents commend the staff for being highly attentive and caring towards children, helping to alleviate any fears associated with dental visits. The clinic is known for its engaging atmosphere, complete with interactive activities and toys that kids look forward to during their appointments. Visitors appreciate the cleanliness of the facility and the professionalism of the dental team.
Some key highlights from user reviews include:
- Welcoming Atmosphere: New patients are greeted with personalized touches, such as names written on welcome signs, creating a warm and inviting first impression for children.
- Experienced Staff: Many parents have noted the staff's ability to make their children feel comfortable and at ease, even during potentially stressful visits.
- Fun Engagement: Kids enjoy special prizes at the end of their appointments, further enhancing the positive experience of visiting the dentist.
- Caring Dentists: The dentists are frequently described as gentle and understanding, taking the time to explain procedures to both children and parents.
Overall, Silicon Valley Pediatric Dentistry and Orthodontics is celebrated for its commitment to providing high-quality, child-friendly dental care, making it a trusted choice for families in the area.
Services and Treatments
Silicon Valley Pediatric Dentistry and Orthodontics: Reviews
Fantastic experience: Continued great experience with SVPDO. My 3 daughters are there for general dentistry and my oldest just received her braces. The staff here is extremely friendly and helpful. After a terrible experience with another dentist office, my kids have no fears with going to the dentist office, and even try to make it a point to wear their shirts to get an extra coin!
Thank you so much, Brian, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Negative experience: I’m really disappointed with the service here. I called to confirm whether our new insurance was accepted, and the front desk told me I would get a call back the next business day. No one called. I waited three business days and called again. This time they promised a callback that same day. Again — nothing. Then it got worse. A couple of days later, I called once more, and the phone was picked up and immediately hung up twice. No explanation, no follow-up, nothing. At this point it’s hard to believe this was accidental. For a children’s dental clinic, this level of communication and customer service is unacceptable. Parents shouldn’t have to chase down basic information or deal with phones being hung up. If this is how they handle something as simple as an insurance check, I can’t imagine trusting them with my child’s care. Extremely disappointing. They seriously need to fix their communication and professionalism.
Thank you so much for sharing what happened. I’m truly sorry you had that experience. You should never feel like you have to chase us down for an insurance question or feel unheard — that’s not the experience we want for you or any of our patients.
We did look through our call records and weren’t able to find the call you mentioned, but we completely understand that things can happen and we don’t want you to feel dismissed in any way. What matters most is that you felt you couldn’t reach us, and we want to make sure that doesn’t happen again. We’re reviewing our phone procedures and talking with our team so we can improve moving forward.
I would really appreciate the opportunity to speak with you personally and help resolve this. If you’re open to it, please call the office and ask for Tania — I’m the front desk manager, and I’ll be happy to assist you directly. If it’s more convenient, you’re also welcome to send us an email at [email protected] with a good time to reach you, and I’ll call you.
Thank you again for bringing this to our attention. We truly value you and want to make this right.
Warm regards,
Tania
Front Office Manager
Silicon Valley Pediatric Dentistry
Negative experience: The doctors are good but the rating is for their billing. In my last fillings visit, they tried charging me extra and i had to really explain to them that they were charging me extra. Then my son had a filling and after a couple of days his teeth started hurting. So i took him to the office again to check if he had a bite issue. WITHOUT MY CONSENT, they filed a claim for it as an exam though typically other dentists don't charge for it if you had just had a filling and they do it out of courtesy. Our insurance plan covers THREE cleanings a year, but now since they filed one claim without my consent, my son cant get his third cleaning done. I asked if he could just get only cleaning done because he is prone to cavities, they say NO. This situation is very frustrating.
Fantastic experience: So thankful for a the wonderful dentist and assistant. They were great with my son!
We're excited to hear that your experience with us was positive. Our team strives to provide the highest quality care and comfort to every patient. We look forward to serving you again in the future!
Positive experience: The bathrooms were out of order. I brought my 4 year old kids straight from school and when they gotta go, they gotta go. For this reason, I have a portable potty in my car so we rushed out to the car. When we returned I asked the receptionist how long it’s been broken and if it will be fixed soon. One of the girls said that they had just broken down. I asked if they would have to close if they can’t fix the bathrooms quickly. The receptionist said “we won’t close”. So I said what are they going to do if a child comes in and can’t hold it? I suggested maybe they should call the patients guardians that have appts to give them a heads up. Not everyone has a potty on the go! She responded: “I’ll take your payment when you’re ready”. I wasn’t trying to be rude, I was just concerned because I don’t think it’s ok to have broken bathrooms with no solution to offer your patients, especially kids.
Hi, We’re truly sorry for the inconvenience you experienced during your visit. We completely understand how stressful it can be, especially with little ones who need to use the restroom right away after school. Unfortunately, our bathrooms unexpectedly went out of order just before your arrival. As soon as we became aware of the issue, we immediately contacted a plumber, who assured us they would arrive as soon as possible. Thankfully, everything was repaired in under three hours.
We really appreciate your patience and your thoughtful suggestion about informing families in similar situations. We’ll make sure to communicate better and take proactive steps if anything like this happens again in the future. Thank you for sharing your feedback and helping us improve.
Warm Regards,
Mariela
Regional Manager
Negative experience: I am not so thrilled about comment Dr Scott said to me. He said I didn't follow their recommendations because of money. I don’t have to follow all their recommendations for son. Ot is our parent right to educate ourselves and choose whatever good for our kids. He mentioned twice with crazy smirky laughter. I don’t know where his bedside manner is. Sad to see this kind of manner in this clinic.
Fantastic experience: I was surprised how calm my son was the whole time! Dr. Aron was great.
We're excited to hear that your experience with us was positive. Our team strives to provide the highest quality care and comfort to every patient. We look forward to serving you again in the future!
Positive experience: My children have been patient’s seen in office since about 6 months old. They are now 4 and 5 1/2 years old. They are not afraid to be seen by the practitioner/dentist. The dentist are young and friendly to pediatric patients and staff. Appears to be a very positive working environment. The equipment is caterer/geared towards pediatric dentist patients, which is a fun concept that makes dental health fun and less intimidating. The facility is clean and full of activities for the peds patients to use while waiting to be seen. There are lots of patients and work stations. My children and I have always encountered an extremely nice professional dentist that understands the needs of the pediatric dentist patients of all ages. The children have the option of a movie while in the dentist chair and free play in the lobby or outside. Check-in is great, fast and I appreciate the acknowledgement of my family.. The only issue I have is the long wait times between dentists and patients. It seems as though the dentist is always behind seeing patients and it can become disruptive for the other young patients waiting. I completely understand, time gets away and everyone is extremely busy. But this has happened several times. Staff is great and professional and friendly.
Hi Andrea,
Thank you so much for sharing your experience! We’re so happy to hear your kids feel comfortable and enjoy their visits, that’s exactly what we aim for. We really appreciate your kind words about our team and office.
We understand that waiting can be frustrating, and we truly appreciate your patience. We schedule 40 minutes for each appointment to ensure every patient receives the time and attention they deserve, especially with little ones who may need a bit more care or comfort during their visit.
Sometimes appointments can take a little longer than expected, but please know we do our best to stay on schedule while still providing quality care for every child. We value your understanding and are always working to improve the experience for all our families.
Feel free to contact me directly, my name is Anabel and I am the office manager. The number where I can be reached is (408) 249-5121.
Warm regards,
Anabel
Office Manager
Silicon Valley Pediatric Dentistry
Negative experience: Three regular visits already maxed out the $2,000 insurance limit for my child. A single cleaning costs over $500, even though it only takes about 10 minutes. While the toys and play area for kids are nice, I believe the focus should be on providing high-quality dental care at reasonable costs. For a family-focused practice, treatment quality and affordability matter much more than extra frills.
Hi Qingkai,
Thank you so much for sharing your feedback. We completely understand how frustrating insurance limitations and unexpected costs can be. Our office manager did review a detailed breakdown of all treatment fees with you as requested the day of the appointment, and we always do our best to ensure families are well informed about costs in advance. We truly value the trust you place in us to care for your child and are committed to providing the highest quality care in a supportive and comfortable environment. Your feedback helps us continue to grow and improve — thank you again for taking the time to share it.
Warm regards,
Tania
Front Office Manager
Silicon Valley Pediatric Dentistry
Fantastic experience: Excellent! Doctors are patient, environment is clean. And a lot of toy in waiting area. Got stickers and small gift after visiting. Kid love it!
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: My son has been going here since he was 4. He has always been really scared of going to the dentist but they have always made him feel comfortable. The staff is always friendly and knowledgeable. He's already had two major dental procedures done and each time they went smoothly.
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: My kids enjoy going to the dentist because of the staff at Silicon Valley Dentistry. Everyone are so kind and professional and it's just a very kid-friendly and comforting place to be.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Amazing place for little kids, staff and NP and doctor are all friendly and great with kids, my 2-yr old was so surprisingly cooperative during his first visit (so much better than when we brush his teeth at home!), and he got a cute dino toy as a reward, and there is even a capsule machine on the way out where kiddos can use a toy coin (also from the staff!) to get a small gift, my son got a small blue car toy which now becomes his favorite. I have and will recommend them to all people I know with young kids!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: This place makes going to the dentist fun for the kids. Doctors, hygienist and all the staff are amazing. What more can you ask for!
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Negative experience: Be careful as they overcharge you all the time!!! I've been a patient in here since 2023, and previously they always charge me a small amount of money (e.g. $50) for cleaning, I didn't pay attention until they charge me $250 for a cavity filling. I requested the EOB and its showing my patient responsibility is only $100. They're not replying to my emails now. Stay away from them, and request EOB every time!!!
Hi Vivian,
Thank you for taking the time to share your feedback. My name is Tania, and I’m the Front Office Manager here. I’m truly sorry to hear about your recent experience and for the frustration this has caused. Please know it is never our intention to overcharge or leave any patient feeling unheard.
Sometimes the amounts collected at the time of a visit are based on the insurance estimates available to us. Once the claim is processed, your insurance provider may update the final patient responsibility on the Explanation of Benefits (EOB). When that happens, we immediately make the necessary adjustments so that you’re only responsible for the correct amount.
I also understand your concern about not receiving a reply to your recent email. I sincerely apologize for that. I attempted to look up your name in our system but was unable to find a match. If we missed your message, I am truly sorry, as that is not the level of service we strive to provide.
I would be glad to personally review your account with you to ensure everything is accurate and transparent. Please feel free to call me directly at (408) 249-5121 and ask for me by name. I’ll make it a priority to resolve this quickly and clearly for you.
We greatly value you as a patient and appreciate the opportunity to regain your trust in our office.
Warm regards,
Tania
Front Desk Manager
Silicon Valley Pediatric Dentistry and Orthodontics
Fantastic experience: My kids have been with this dentistry for 5 years and counting. It is always a pleasant experience, always organized, and transparent. We love all the staff and I don’t see us ever leaving until my kids are 18 and on their own!
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Negative experience: We’ve been a patient for couple years however have been very disappointed lately. Scheduling appointments has become quite a frustrating and time-consuming process — available appointment slots are scarce or inconveniently far out, even if we book months ahead. Except regular cleaning, the quality of care was equally concerning. My child received braces here, which broke within about a week. When we reached out for repair, response was dismissive and unhelpful. Instead of addressing the issue, the office gave us the runaround and showed little urgency in resolving the problem. Before we sign the contract, I was told “we can always fit you in for repair”. They showed little care to our situation that this new brave set had 3 brackets fell in about a week, wire got loose and hurt the gum almost everyday. When I finally got a appt for repair, the doc told me that the initial set was not installed properly that it broke so quickly. The also refused to provide necessary documentation for service termination, the lady in the office refused to give me paper copy of the statement, nor they send electric copy as promised. We just started the brace and was told they can only refund us ~2k while we paid ~8k. I would strongly advise other parents to look elsewhere for reliable, responsive, and competent dental care for their children.
Negative experience: This was the worst experience we have ever had, they scheduled an appointment with a very limited timeframe. My child needed a few moments to calm down, but the staff was impatient. The most upsetting part was when they began administering the laughing gas. Just as my child started to inhale it, the doctor announced that there was no longer time to complete the procedure. Why would you start administering a sedative if you already know you're out of time? Their schedule is clearly too tight, and it felt as though they value money over their young patients' health. I do not recommend this practice at all
Hi Ievgen,
Thank you for sharing your feedback. We are truly sorry your experience did not meet your expectations. Our goal is always for children and families to feel supported and cared for.
At this visit, our doctor initially suggested an alternative treatment approach, but we respected your preference to proceed differently. Understandably, your child felt nervous and needed extra time to become comfortable. With both parents’ help, we were eventually able to place the nitrous mask, but by then nearly 45 minutes of the 1-hour appointment had passed. At that point, our doctor did not feel there was enough time remaining to safely and appropriately complete the procedure.
We never want families to feel rushed, and patient safety is always our highest priority. Sometimes, when a child needs extra time, it can unfortunately limit what can be accomplished during that visit. We understand how frustrating this can be and sincerely apologize for any distress this caused.
I also tried reaching out by phone and left you a voicemail, as I would be happy to discuss this matter further with you directly. Please don’t hesitate to contact me — I want to ensure your concerns are heard and that we can work together to make your child’s future visits as positive as possible.
Warm Regards,
Mariela
Regional Manager
Fantastic experience: Our daughter is about to turn 2 and her 1st time at the dentist and they made her feel so comfortable! They had her name along with other new patients. There was an indoor and outdoor play waiting area. They gave her toys and stickers and given a token for additional prize as we were leaving. Would definitely recommend!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Negative experience: Unexpected charges come up way too often here. While we're there, everything seems square but then there's a bogus charge upon the next visit. Reception seems to just go down a vague list of reasons why, blaming insurance first. When it was pointed out it couldn't be insurance, they moved on to blaming the doctor. There are many customers with similar issues across yelp and google. I encourage everyone who goes here to be crystal clear with reception the day of your appointment and question any charges that seem off. The dental work itself is good, but the dishonesty when it comes to the bill is a huge red flag.
Hi Shanon, thank you for sharing your experience with us. We’re really sorry to hear about the concerns you had with billing, we know how frustrating and confusing that can feel. Our goal is always to be clear and upfront, and we regret if that wasn’t the case for you.
We’re happy to hear you were satisfied with the dental care, and I would love the chance to go over your account with you directly so we can clear up any confusion and make things right. My name is Anabel and I'm the Office Manager. Please give me a call at (408) 249-5121 and I will be happy to review any questions or concerns you may have about what was billed. We truly want you to feel comfortable and confident in every part of your visits here.
Thank you again for your feedback, it helps us do better.
Anabel,
Office Manager
Fantastic experience: We absolutely love this office. Staff is nice and friendly. Dentists are great. We travel all the way from Morgan Hill and it’s well worth it after my daughter was traumatized by a local dentist in town.
Thank you for the 5-star review! We're overjoyed to know you had a wonderful experience at Silicon Valley Pediatric Dentistry and Orthodontics. See you on your next visit!
Fantastic experience: My 4 older kids have been coming here and it has always been a great experience despite which doctor check the kids. Yesterday I took my 2 yo daughter for her first time and everything went smoothly and she was happy.
We're excited to hear that your experience with us was positive. Our team strives to provide the highest quality care and comfort to every patient. We look forward to serving you again in the future!
Fantastic experience: Nice staff and kids friendly environment, my child feels comfortable and had a good time
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: I was so nervous about my son's first dental visit, but Tania and the entire staff made the experience wonderful! They were incredibly patient and have such a natural way with kids. My son felt comfortable right away, and what I thought would be a stressful appointment turned into a positive experience for both of us. Highly recommend this practice for any parent looking for a pediatric dentist who truly understands children!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: We discovered this wonderful practice after a bad experience somewhere else. My kids have gone for both regular check ups, and more involved treatments like crowns which required anesthesia. The front office staff have always been polite and explain treatment plans/costs clearly. The hygienists and doctors really strive to make our kids feel comfortable throughout the appointment. My girls always look forward to getting stickers and getting a coin to choose a prize. We will continue to come for future treatment (braces etc). I’d highly recommend to try them out and give them a chance.
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: My daughter went for a routine checkup and cleaning and had a wonderful experience. The professionals at this Dental clinic really know how to handle children. I was surprised to see how many things she receive in her goodie bag including a conmmerative picture of her first visit.
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: Great service! Amazing assistants and Dr. Adrianne I thought bringing in all 3 of my children would be mission impossible but with their professional well trained assistants. The whole office is catered to young children and not once did they fear the word DENTIST. I recommend this team to any parent with young children. Thank you all.
Fantastic experience: My 4 year old has been coming here for over a year now and she actually looks forward to going. She has seen a few different dentists but each one has been so good with her and have a fun way with children so they feel comfortable. They gave her stickers, and at the end a coin for the prize machines which she really looks forward to and gives her incentive. They have a cute play area while waiting too and some iPad games. I highly recommend them, they’re the best!
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: Love going to the dentist. The friendly and knowledgeable staff make it an enjoyable experience for my little guy. I would recommend them to anyone looking for a dentist in the bay area
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Such a welcoming team. We come from Paso Robles, CA. because it's worth it to give kids a goid experience at the dentist.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: The staff is very friendly and welcoming. They are always flexible with making accommodations. The space is very clean and family friendly.
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: Love it here! We have been coming for 8 years! My kids are happy every time they come! Everyone is lovely.!!
Thank you so much for your glowing review! We look forward to caring for you and your smile in the future at Silicon Valley Pediatric Dentistry and Orthodontics.
Fantastic experience: We have been going to this office ever since my kids had their first cleanings. All of the staff are kind, patient and know how to work both with little kids, their fears, as well as with the parents. They never try to push procedures kids don't need, or braces until they are truly essential. The doctors have a gift and know how to calm the kids, even when they need to get dental procedures done. I cannot recommend them enough and feel very lucky they were our first experience for pediatric dentistry.
Thank you for the amazing 5-star review! We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: Great experience here with my 4 year old. Playground while you wait, fun rooms for exams and fantastic staff!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Great experience here, they have a little playground for while you wait, fun rooms for exams and the staff has been amazing and patient with my 4 year old.
Thank you so much for your fantastic 5-star rating! Our team looks forward to continuing to care for your smile at Silicon Valley Pediatric Dentistry and Orthodontics!
Fantastic experience: Highly recommend! The staff at SV Pediatric Dentistry went out of their way to help my scared and nervous little one feel confident about the process.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Negative experience: very poor service. they cancelled the appointment 50 min before my appointment time and asked me to reschedule, the reschedule time they provided is >6months away. The front desk is very rude, basically what they told me is that : take it or not, no other options. to add on that, their policy says they will charge you if you cancel within 48hr before the appointment. update: The team has time to reply google reviews within 2hr after i posted, but they don't make the effort to call to reschedule, as promised me they will reach out to find a time for me.
Hi Weee,
We’re truly sorry for the last-minute cancellation — we completely understand how frustrating that must have been. Unfortunately, our doctor had a personal emergency that morning and couldn’t come in, and we had to make some unexpected changes to the schedule.
Our front desk team began reaching out to patients as soon as they were informed, and we’re sorry that this still caused disruption to your plans. We never want any patient to feel like they don’t have options — and we’d love the chance to help find an appointment time that works better for you.
We actually do have openings this week, and you’re more than welcome to check availability on our website or give us a call. We’re happy to help however we can.
Thanks again for your feedback — we really do appreciate it and hope to see you back soon.
Warm regards,
Mariela
Regional Manager
Negative experience: We have an appointment at 10:30am, they called me 9:23am to cancel the appointment, and the only rescheduling option they can provide is 7 MONTH later. ABSOLUTELY MOST HORRIBLE DENTAL CLINICAL EVER!
Hi Yiming,
We’re so sorry for the inconvenience you experienced. Our dentist had an unexpected emergency that morning and couldn’t make it in, and we understand how frustrating it must have been to have your appointment canceled so close to your scheduled time.
As soon as our front desk team was made aware, they did their best to contact all patients right away. We truly regret that this situation made you feel dismissed — that was never our intention, and we appreciate you bringing it to our attention.
Just to clarify, we do have appointments available this week and would be happy to help find a time that works for you. You’re always welcome to check our website or give us a call so we can review availability together.
Thank you again for your feedback — we hope to have the chance to make this right and provide you with the care and experience you deserve.
Sincerely,
Mariela
Regional Manager
Fantastic experience: Had a great experience taking my child for their first dentist appointment. Very professional setup that is also carefully configured for young children. Excellent setup. The framed photo with the dentist was one of several nice touches.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: We have been coming to this practice since our youngest child's teeth erupted over 12 years ago. Everyone is friendly, familiar, and always professional!
Thank you so much for your glowing review! We look forward to caring for you and your smile in the future at Silicon Valley Pediatric Dentistry and Orthodontics.
Fantastic experience: My daughter is a patient at the clinic and no matter which doctor or nurse shows up, there’s continuity of care, kindness, humor and just good vibes for the kids. The actual treatment and outcomes are excellent as well and they simplify the treatment options easily for me. Highly recommend.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: The best kids orthodontic clinic ever. The kindest and very considerate staff. Kids are enjoying to be there.
Thank you so much for the 5-star rating! We're thrilled that you had a positive experience. If there's anything else we can do for you, please feel free to let us know!
Fantastic experience: Beyond impressed with the customer service. It was my daughter’s first dentist appointment and she was so afraid and did not want to go but, the team made her feel so welcomed. Not one tear or scream came out. She was spoiled with a goody bag. The location is beautiful and full tailored for kids to have a great experience. Thank you, Dr. Angela for making Ava feel so safe and happy.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Negative experience: Can I give negative stars? I had a truly awful experience at Silicon Valley Pediatric Dentist and feel compelled to share so other parents know what to expect and so no one brings there children here. From start to finish, the visit was frustrating and disappointing. First, the staff informed me that only one parent could accompany three children, which is already difficult. But what made it worse was witnessing staff members' families bringing multiple guests for just one child. It felt incredibly unfair and unprofessional. Then came the issue of X-rays. My 4-year-old was told she needed a second set within six months, without any clear explanation as to why. After her first set, we were told she wouldn't even be treated due to her age--so why subject her to more radiation? Scheduling was another major problem. My school-aged child was only allowed to book morning appointments, forcing her to miss school. When I asked about afternoon options, I was told the office doesn't book kids younger then 6 later in the day because they might "misbehave." As someone who works in a medical office, I know flexibility is possible, especially when it doesn't involve safety risks. This felt like a lazy and inconsiderate policy. And unfortunately, the worst part was dealing with Annabelle, who claimed to be the manager. She was rude, dismissive, and completely unhelpful. Her attitude made an already stressful situation much worse, and not once did she show concern for how we were being treated. The owner of the office then called me after an email was sent and the owner did not seem to know how to address any of this. We will never be returning. I've never felt so disrespected at a healthcare office, especially one meant for children. Not to mention so many dumb policies I hope management takes a hard look at how families are being treated here.
Dear Morgan,
From our conversation on the phone, I believe that you may have a misunderstanding of our office policies. I'm unsure if you heard my explanations, as you were talking over me for the majority of our conversation.
I will address your comments here so that others reading can understand our policies.
Parents in the room: We encourage a parent or guardian to be with each child in each room so there is a 1:1 guardian-to-child ratio. This fosters trust and allows a child to be more comfortable during their visit. Often, we ask for a guardian's help when caring for a patient.
For our visit, you chose to come alone (with no other guardians) to accompany 2 scheduled patients (not 3). In this case, we would have recommended 2 guardians present so a guardian could be with each patient being seen. While this is not required, your representation of our policy is inaccurate.
X-rays: We encourage taking x-rays starting at 4 years of age. However, every parent and child has the autonomy/right to decline x-rays (just like you did that day). Our office does provide treatment to 4-year-old children. Again, I apologize for any misunderstanding you may have had.
Scheduling: We schedule our younger patients in the morning because they tend to be more cooperative earlier in the day. This helps ensure a smoother and more positive experience.
I regret that your experience with us was not a positive one. I hope you find a dental home that suits your needs and can provide a positive experience for your children.
Sincerely,
Dr. Scott Ngai
Owner, Silicon Valley Pediatric Dentistry and Orthodontics
Fantastic experience: We lived in Santa Clara for 4.5 years then moved to San Jose. It’s an easy choice to keep going here! We see friends almost every time we go for a cleaning. Dr Scotty was awesome with my 6 year old. Best kids dentistry around!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Positive experience: They seemed good enough the first 2 visits, but now they are not warm and friendly. Seems very much like a machine. And they're quite expensive. I'd go with a smaller, warmer practice if you're looking for a long term dentist who will remember your child.
Thank you for your feedback and for sharing your experience with our business! We strive to provide exceptional service and memorable experiences, and we apologize if we fell short of your expectations this time. We value your feedback and would love to learn more about how we can improve and earn that extra star from you. We appreciate your support and hope to have the opportunity to serve you even better in the future.
Fantastic experience: We had a great experience! Friendly staff that kept my daughter calm! She loved it also. Doctor was attentive and assistant was very helpful and provided great information. Highly recommend it! I will be taking my 2 year old as well.
Thank you so much for your glowing review! We look forward to caring for you and your smile in the future at Silicon Valley Pediatric Dentistry and Orthodontics.
Fantastic experience: Took my 5 year old to her 6 month check up and the staff went out of their way to make sure she had a pleasant experience. We both love this dental office!
Negative experience: This review is based on our personal experience with this clinic. If there was an option, I would have given a 0-star rating, but unfortunately, that option isn't available. We’ve been taking our child to this office for the past few years regularly visiting for cleanings and typically seeing Mr. Raj. However, we had a terrible experience with Dr.Scott Ngai during a procedure on my 3-year-old daughter. During the procedure, he removed a tooth that was not part of the original plan. The response we received after the procedure was not only unconvincing but also rude. This experience has left us feeling extremely disappointed and distrustful of the care provided here
Fantastic experience: We've been taking our daughter for the past 3 years and are quite happy with the place. The staff is pleasant, facilities clean and the doctors good. I would recommend the place to everyone living in the vicinity!
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: First time for both of my girls and they loved it. They both got their cleaning with Yailin who was amazing. My oldest instantly felt comfortable and allowed her to do the cleaning. My youngest got scared and refused at first but Yailin was patient and gave her space without insisting too much. After a few minutes we tried again and she agreed to do the cleaning. I am pleased with the service and look forward to many more cleanings.
Thank you so much for your fantastic 5-star rating! Our team looks forward to continuing to care for your smile at Silicon Valley Pediatric Dentistry and Orthodontics!
Fantastic experience: Daughter 3yrs old felt very comfortable getting a thorough cleaning and polish. They had Moana playing and gave her some sunglasses to protect from light, Evelyn was very friendly and was able to get cooperation from my child very easily. Husband had many questions answered satisfactorily. My daughter loves the coin at the end that she can redeem for a prize! Love this place and glad our doctor recommended to us!
Thank you for the 5-star review! We're overjoyed to know you had a wonderful experience at Silicon Valley Pediatric Dentistry and Orthodontics. See you on your next visit!
Negative experience: My kid had filling here and cannot floss because the filling fills the gap between teeth. This is the second appointment on filling another three teeth but turned out only two are filled, leaving the third one for extra appointment with no reason given ( meaning another anesthesia bill huh). At the end the front desk charged me thing I haven’t done, indicating the messy communication among staff or intentional discharge, either one is not acceptable.
Hello Yangyang,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by the need to bring your child back for the remainder of the treatment. Our primary concern is always the comfort and well-being of our patients. Please trust that our doctor's recommendation was given with the best interest of your child's overall experience. Additionally, if you have concerns regarding the co-pays that were collected on the day of your visit, our team would be happy to connect with you over the phone to discuss them in more detail.
We truly appreciate your understanding and hope to provide a more seamless experience for your next visit. Please feel free to reach out at your convenience.
Warm Regards,
Mariela
Regional Manager
Positive experience: It was an okay place. The first dentist we worked with rarely showed any emotions when working on my kid. Then one time they changed our dentist without telling me so we were very confused why we had a different dentist (understand the emergencies happen; but at least they could've told us during check-in in the front, or when the DA greeted us). We had another different dentist on the following visit due to our original one going on leave and the new one was cold. The play area is bare bone (I know we are not going to a playground so it was okay to me). We eventually stopped going since my kid never liked it there.
Thank you for your feedback and for sharing your experience with our business! We strive to provide exceptional service and memorable experiences, and we apologize if we fell short of your expectations this time. We value your feedback and would love to learn more about how we can improve and earn that extra star from you. We appreciate your support and hope to have the opportunity to serve you even better in the future.
Fantastic experience: This is our second time visiting the dentist and this time around our experience exceeded our expectations. Definitely much better than the first time. The doctor that saw my son this time around was very efficient and kid friendly. Definitely looking forward to our next visit with her.
Thank you so much for your glowing review! We look forward to caring for you and your smile in the future at Silicon Valley Pediatric Dentistry and Orthodontics.
Negative experience: Booked for Dr name Nancy showed up and it was another unknown Dr. Never met her or book for her and was not informed even though they have called and bothered me 6 times to remind me that there was an appointment scheduled. Unpleasant experience every time we go here. Front desk was not pleasant. Dr also rushed through the exam and didn’t even walk through the ex-ray. Sloppy and not thorough. Would give negative star if I could. Do not go here if you can find another place for your kids.
Hello Tha,
We’re very sorry to hear about your experience and appreciate you sharing your feedback. Our goal is always to provide clear communication and a positive visit for every patient.
We understand how frustrating it must have been to expect a specific doctor and see someone different. However, when appointments are scheduled online, the system allows patients to select their provider, and we do our best to honor those preferences. We sincerely apologize if there was any confusion and will look into how we can improve our scheduling process to prevent this in the future.
Additionally, we strive to provide thorough and attentive care at every visit, and we regret if you felt the exam was rushed or that our team didn’t meet your expectations. We value your feedback and would love the opportunity to address your concerns personally. Please feel free to reach out to our office at (408) 249 - 5121 so we can make things right.
Thank you for your feedback, it helps us improve and provide better care for our patients
Warmly,
Mariela
Regional Manager
Fantastic experience: Took our son to his first dentist appointment and we had such a positive experience. It was so cute seeing his name written on the outside to welcome him as a new patient. Very kid friendly staff and facility. Excited for our next visit!
Thank you for the 5-star review! We're overjoyed to know you had a wonderful experience at Silicon Valley Pediatric Dentistry and Orthodontics. See you on your next visit!
Fantastic experience: Both of my kids love everything about Silicon Valley Pediatric Dentistry! Great doctors, caring nurses who sing ABC songs during cleanings, attentive staff overall, short waiting times, a nice little outdoor play area, and a toy for each kid at the end of the visit. We recommend this place to everyone looking for a dentist for their kids.
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: We took our 17-month-old to Silicon Valley Pediatric Dentistry for his very first dental visit, and I couldn’t be happier with the experience! The staff were incredibly friendly and made us feel welcome from the start. The dentist was AMAZING with our little one—so patient and gentle, which made the whole process stress-free. The office also has a cute outdoor playground, which was a great touch to keep kids entertained. To top it off, they gave us a photo of our little one during his visit—a sweet keepsake! I’m so glad we chose this office for his dental care. Highly recommend!
Thank you for the 5-star review! We're overjoyed to know you had a wonderful experience at Silicon Valley Pediatric Dentistry and Orthodontics. See you on your next visit!
Fantastic experience: Friendly staff who are awesome with children. My child is on the ASD spectrum and was very calm and had patience with him. Thank you
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Evelyn was kind and patient with my antsy, curious and jokester 5 year old. I had concerns regarding some staining on 2 of his bottom teeth and she did a thorough cleaning to help remove the stains. Dr. Adrienne was personable and efficient. She answered both my son and I questions and provided great follow up care advice. All of our experiences at Silicon Valley Pediatric Dentistry have been positive and this visit presented nothing less.
Thank you so much for your fantastic 5-star rating! Our team looks forward to continuing to care for your smile at Silicon Valley Pediatric Dentistry and Orthodontics!
Fantastic experience: My son has been coming here since he first got his teeth. Everyone has always been extremely helpful, accommodating, gentle and creative with him. The appointments are quick and to the point, with several methods in place for my wiggly guy. Absolutely love this place for my son!
We're excited to hear that your experience with us was positive. Our team strives to provide the highest quality care and comfort to every patient. We look forward to serving you again in the future!
Fantastic experience: Extremely happy with the care my son has received here! From regular cleanings to more involved appointments, we have had a great experience every time. Great staff, wonderful doctors.
Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience at Silicon Valley Pediatric Dentistry and Orthodontics. Your kind words mean a lot to us, and we look forward to continuing to meet your dental needs in the future.
Fantastic experience: Took my daughter here for her first visit (she’s 1.5 so I wasn’t sure what to expect) and everyone was amazing. Our dentist was amazing and so gentle. We can’t wait for our next appointment!
Thank you so much for your fantastic 5-star rating! Our team looks forward to continuing to care for your smile at Silicon Valley Pediatric Dentistry and Orthodontics!
Fantastic experience: Love the new location. (It’s been at least 3 years now). It’s laid out well and everything runs very smoothly. We have been going to see Dr. Scotty for about 10 years now. The boys don’t worry at all about visiting a dentist.
Negative experience: Not satisfied with the service at the clinic. This was our first visit to this clinic. The teeth cleaning staff was fresher and no senior was there to keep any eye on her work. For imaging she was not able to keep clip on the molar teeth for two times, then she took and complete xray from other machine without explaining what it happening. Then finally doctor came and doc was in hurry to complete the visit. Not got the treatment and service expected for first time kids.
Dear Mr.Patel,
Thank you for sharing your feedback. We’re sorry that your recent visit did not meet your expectations.
While we occasionally train new team members to ensure a high standard of care, we understand how important it is to maintain a professional and seamless experience for all our patients. Additionally, we regret if the appointment felt rushed, as we always strive to provide attentive and personalized care.
Your experience is important to us, and we’d appreciate the opportunity to address your concerns and ensure your next visit is a positive one. Please don’t hesitate to call me at 408-249-5121
Thank you for bringing this to our attention, and we value your trust in our practice.
Sincerely,
Anabel
Office Manager
Fantastic experience: I wanted to share my experience with Dr. Adrian and her assistant Paloma. The quality of care they provided to my son was absolutely top tier! They made him feel so comfortable and at ease throughout the entire visit, which really put my mind at rest as well. Front desk coordinators were also very welcoming. I highly recommend their practice to anyone looking for exceptional care. Thank you again!
Thank you so much for your fantastic 5-star rating! Our team looks forward to continuing to care for your smile at Silicon Valley Pediatric Dentistry and Orthodontics!
Fantastic experience: Great pediatric dentist office with the patience to deal with my frightened child. Even though the child cries and yells they want to leave the dentist office, the dentist was able to calmly explain what they were going to do and coax the child into sitting in the dentist chair. The appointment tasks were successfully completed and the child left smiling. :)
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Had a consult for a frenectomy procedure for my newborn daughter. Dr. Adrian was very candid, thorough, and helpful in trying to figure out if this procedure is worthwhile and needed for my baby. Would have preferred if both parents could have been present for the appointment, but I understand there is limited room in the exam rooms. Overall very positive experience.
Thank you for your kind words and 5-star review! We're so glad you felt well cared for at Silicon Valley Pediatric Dentistry and Orthodontics. We can’t wait to welcome you back soon and continue providing top-quality care for you!
Fantastic experience: Also a great experience here. We got in early at 2:05 for a 2:20 appointment and got in 5 mins after we signed in. The hygienist was super kind with my 6yr old daughter. They did x-rays and it was quick and the cleaning was through and quick as well. When the dentist came in she answered questions and was great with my daughter. Love this place and how easy it is.
Thank you for your kind words and 5-star review! We're so glad you felt well cared for at Silicon Valley Pediatric Dentistry and Orthodontics. We can’t wait to welcome you back soon and continue providing top-quality care for you!
Negative experience: I’m writing this review based on my personal experiences. We’ve been with this office for many years, regularly visiting for cleanings twice a year and X-rays annually. Initially, things were fine, and we usually saw Dr. Raj. Unfortunately, the office has steadily declined in quality. Scheduling an appointment is now almost impossible, which is frustrating. Recently, my daughter had four sealants placed by a hygienist, but shockingly, three fell off within just three hours! This speaks volumes about the quality of their work. Even worse, during my son’s last check-up in August, Dr. Raj didn’t mention anything about a cavity. Now, I can clearly see a large cavity that could’ve been caught earlier. Another doctor reviewed his April X-ray and said it should’ve been addressed back then. Because of this negligence and carelessness, my son now has to endure a painful procedure that could have been avoided. I’m deeply disappointed in the declining service and lack of care. This office needs serious improvements in both professionalism and quality of care.
Positive experience: This rating only reflects interaction at front desk. I never feel confident the front desk staff charge us properly. This is the 2nd time I was charged for a normal routine check-up for my child despite having double insurance. The only reason they caught the mistake was because I asked for a receipt. Upon double checking the staff then realize they should not have charged me at all.
Hi, we appreciate your feedback and your 3-star rating! Your satisfaction is important to us, and we're sorry if we didn't fully meet your expectations. If there's anything specific that you believe we can do to improve and provide an even better experience, please let us know. We look forward to serving you again and working towards exceeding your expectations.
Fantastic experience: We recently changed dental offices from Willow Glen because of our insurance coverage. I am so satisfied with our two experiences at SVPD! The front desk team, Maria was diligent with coverage information and pre-check-in calls to us. The back office asst was warm, knowledgeable and took cleanliness as a priority. Our two different Doctors we met (Adrienne and Raj) were excellent with bedside manner and mindful of being prompt with the appointment as my three and one-year-old have short time spans when we wait in offices. My one recommendation to look into is regarding the new patient forms online. Initially I completed forms online when I made the appointment online. Unfortunately I had a link texted to me a few days later and had to complete similar forms for the second time. The redundancy was a slight inconvenience but the service and experience compensated for it! Thank you!!
Thank you so much for your glowing review! We look forward to caring for you and your smile in the future at Silicon Valley Pediatric Dentistry and Orthodontics.
Fantastic experience: Excellent service! We are happy with our experience bringing our 2 year old to Dr. Scotty and his staff. They made her feel welcome and put us at ease with their professionalism and friendliness.
Thank you for your kind words and 5-star review! We're so glad you felt well cared for at Silicon Valley Pediatric Dentistry and Orthodontics. We can’t wait to welcome you back soon and continue providing top-quality care for you!
Fantastic experience: Love all the special attention they give my daughter during her visits. Very patient staff that check in with her to make sure she is comfortable and not scared (and if she is, how to make it better). Really appreciate it.
Thank you for your kind words and 5-star review! We're so glad you felt well cared for at Silicon Valley Pediatric Dentistry and Orthodontics. We can’t wait to welcome you back soon and continue providing top-quality care for you!
Fantastic experience: This was our first time seeing a dentist for our lil one. My friend knows Dr Ngai well as they grew up together but he wasn't available so we met with Dr. Adrienne nguyen instead. Dr Nguyen and the entire staff made my wife/I very comfortable but most importantly, did the same for our little one. He never felt anxious or showed signs of that, and I attribute this to the practice (decor/setup/etc), staff (front desk and others were so nice to him), and Dr nguyen. We will go here again when we have another child
Thank you so much, Sean, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Fantastic experience: Dr Nancy & her staff takes excellent care of my two boys. Dr Nancy is amazing with kids & has the sweetest personality. The office staff & Medical assistants are always very helpful, friendly & professional.
Fantastic experience: Excellent Pediatric dentistry. The staffs are very nice and cheerful. Especially it was my first impression of this facility, definitely will come back! My son had a blast
Your smile says it all! Thank you for the amazing 5-star review, Jeff. We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: I love bringing my little one here. We have been coming to this office for about 3 years and the staff have always taken the upmost care with every appointment. Regardless of who we see each visit, we are always taken care of. Everyone always has a warm smile and welcoming!
Fantastic experience: My daughter has been going to Silicon Valley Pediatric Dentistry and Orthodontics for the past several years and I couldn't be more pleased with the experience. From the moment we walked in, the staff was incredibly friendly and welcoming. They took the time to greet us warmly and created a calm, inviting environment. My daughter was really scared about getting her teeth cleaned, but they were so attentive to her fears and made sure to address them right away. The hygienist and dentist went out of their way to explain each step in a gentle, reassuring manner, which helped ease her anxiety. They even let her hold some of the tools and ask questions, making the experience interactive and fun. By the end of the visit, my daughter was much more relaxed and even proud of herself for getting through it. She also gets excited to get a coin at the end of her appointment to get a toy from the toy vending machine. The care and attention to detail really stood out, and I’m so grateful they made what could have been a stressful situation such a positive one. I highly recommend this office to any parents looking for a compassionate and child-friendly dental experience!
Your smile says it all! Thank you for the amazing 5-star review, Nancy. We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: I’ve been taking my child here for a couple of years now and it’s been a great experience. They are patient with the children, clean facility, and thorough when answering questions.
Thank you so much, Sara, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Fantastic experience: This place is super nice! And clean. All the employees are sweet and remember you and your child! The first time you come they put welcome new patient and your child’s name on their front window. I thought it was really cute and they took a picture of my son’s first dentist appointment for us and printed it out At the end of the appointment they give your kid a coin so they Can get a little reward Highly recommend for anyone that is looking for their child’s first dentist
Thank you, Raena, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Love love Silicon Valley Pediatric, they have the best customer service and care. Anthony our dental hygienist was great, perfect care given to our 3 year. And Dr. Elizabeth is fantastic!
Your smile says it all! Thank you for the amazing 5-star review, Brittny. We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: Had a great visit today with Dr. Adrienne. Nayeli and Kevin were great with my kids teeth cleaning. Thanks for always taking care of our needs.
Your smile says it all! Thank you for the amazing 5-star review. We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: As always a fantastic experience. Our 3.5yr old was treated really nicely and managed to get her proper clean without any upset or concern. Very happy as always!
Thank you so much, Reuben, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Fantastic experience: Love this dentist and how the playful, fun, inviting, kid-centric environment makes it easy for my son to get the care and attention he needs to value oral health and hygiene.
Thank you, Julia, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: They’re pretty awesome, I enjoy going to them more than my own dentist for sure! They talk through everything with my toddler so she isn’t scared. They have a small play area, kid friendly decals on the wall, and tv screens on the ceiling, and prizes after the checkup. They make visits exciting!
Thank you so much, Olivia, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Fantastic experience: Dr. Elizabeth Ng and the staff are nice and patient. They carefully clean my 3-year-old son's teeth and answer all my questions every time. After the first two visits, my son knows that he will be treated gently, and he cooperates very well now. Besides, my son likes the stickers he receives after the exam very much.
Thank you so much, Xiaoyan, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Fantastic experience: Took my kids here today as a new Patients. The staff is very friendly and the dentist is very nice and welcoming. They also have a mini play area for the kids
Your smile says it all! Thank you for the amazing 5-star review. We're thrilled you had a great experience with us. We look forward to seeing you again and feel free to reach out with any questions you have!
Fantastic experience: My daughter likes coming here and I appreciate that she gets toys to occupy her. The dentists are friendly and know how to relate to the children which is so important.
Thank you, Prashant, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: I absolutely love this place! Going to the doctor isn’t always enjoyable, but they make it so much smoother and even fun for kids. Both of my boys actually look forward to visiting!"
Thank you for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: This dental office and team is a wonderful place for kids! They have TVs on ceilings, toys in the waiting room, and prizes at the end of the visit — everything you need to help you child feel comfortable and excited about going to the dentist. Plus the actual dental care we have received is gentle, patient, and encouraging for our two young kids who were anxious/scared about going.
Thank you, michele, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Negative experience: My daughter’s right lip got swollen after the treatment. The dentist assumed that she bite her own lip. To me it looks a little more than normal when someone bites her/his own lip. I think it must be something during the treatment and I didn’t get the right root cause. It is just a little lack of care when I heard that from the dental office about the assumption. Also she had the dent mark from the air hose (not sure if it is the right term but something they put on her nose) during the treatment and she said it hurted her.
Positive experience: The dentists at Silicon Valley pediatric dentistry are good and the facility is clean. Their communication and administrative personnel are lacking. Their prices are way too high for the service they provide, charging hundreds of dollars after insurance as they only have one insurance they take in-network. I will be looking to go elsewhere.
Thank you Cassy for your feedback and for sharing your experience with our business! We strive to provide exceptional service and memorable experiences, and we apologize if we fell short of your expectations this time. We value your feedback and would love to learn more about how we can improve and earn that extra star from you. We appreciate your support and hope to have the opportunity to serve you even better in the future.
Fantastic experience: This place is absolutely amazing! Our previous dentist was terrible. I was nervous to go somewhere new but we were blown away here. Before even entering the building they had a welcome sign for new patients written on the window where they write the names of any new patients and when my daughter saw her name there she was all excited. She is really nervous when it comes to going to the dentist, at past places there was always tears, so to see her walking in smiling made me so happy for her. Everyone at reception was so kind. Even with masks on I felt like you could see their smiles and they were all so nice. The cleaning went great and the dental assistant was patient and explained everything she was doing while she did it. The rooms and walls are all decorated so cute and welcoming for kids. The dentist came in after and was also so kind and sweet and explained everything so nicely and took her time with us. My kids have never been excited about the dentist and today that all changed. Thank you all for welcoming us with open arms and we can’t wait to continue going here. 10/10 service and experience. Sara Gaspar
Thank you so much, Sara, for your glowing review! Your feedback means the world to our team at Silicon Valley Pediatric Dentistry and Orthodontics. We look forward to caring for you and your smile in the future.
Positive experience: The first visit was so much better than the second visit, which is today. I felt the cleaning procedure was hurried, and the assistants didn’t try to ease my girls' nervousness. When we booked the next appointment, I didn’t have time to consider it, and the lady left. We also wait for the doctor about 20 to 30 minutes. She is friendly and professional, but If the first visit was 10 out of 10, today is 5 out of 10. Plus, it’s out of network, so I don't know if we should go back...
Fantastic experience: What a fantastic experience at the dentist! Today was my first daughter’s first ever dentist appointment and we could’ve be happier! The place is designed just for children and the staff made my daughter feel welcomed and at ease. She was nervous at first, but then she walked away super happy with her stickers and new toy. I also felt at ease since it was my first time taking my child to the dentist and received great dental advice. Thank you staff!!
Thank you, Flor, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: Five Years of Smiles at Silicon Valley Pediatric Dentistry We've been bringing our daughter to Silicon Valley Pediatric Dentistry for the past five years, and it's been a fantastic experience. From the very beginning (when she was a tiny tot!), the staff and dentists have always been incredibly kind, patient, and understanding. They know exactly how to put kids at ease, making every visit stress-free and even enjoyable for our daughter. The best part? Five years later, she still has a sparkling smile with no cavities! The dental team does a wonderful job of cleaning her teeth thoroughly while also educating her on good oral hygiene habits. They've created such a welcoming environment for kids. The waiting room is full of fun distractions, and the pièce de résistance - the toy vending machine! My daughter always looks forward to using it after her appointments. It's a small touch, but it speaks volumes about how much they care about making dental visits a positive experience. If you're looking for a top-notch pediatric dentist in the area, look no further than Silicon Valley Pediatric Dentistry. They've helped keep our daughter's smile healthy and happy for years, and we can't recommend them enough!
Thank you, Jeanie, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: I had a great experience bringing my son here. He is 13 and very tall, so he doesn't look like he fits in a Pediatric dentist office. My son was very nervous and he needs lots of help improving his dental hygienge. The previous dentist have given up on him but Dr. Raj and Danielle did not. They were patient with him and explain to him what needs to be done for his future appointment. I can't express how much I appreciate them.
Thank you, Melinda, for the 5-star rating and kind words about our practice. We're so happy you had a positive experience! We can't wait to welcome you back for another visit and keep caring for your smile.
Fantastic experience: It was my daughter's first visit at 15 months and it was great! Super friendly and clean facility. It was a fairly quick check up with a cleaning, flossing, and some goodies! The DR was very gentle and even sang for my daughter to ease the nerves :)
Gloria, your 5-star review and kind words just make our day at Silicon Valley Pediatric Dentistry and Orthodontics. We're committed to your care and overall experience with our team. We can't wait to see you again soon!
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